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SEGURA LETS YOU TRACK WHO SUPPLIED: EVERY COMPONENT, EVERY STEP OF THE WAY, EVERY TIME VISIT US AT STAND 1015 RBTE Catalogue WELCOME TO RBTE, RETAIL DIGITAL SIGNAGE EXPO AND RETAIL DESIGN EXPO

Welcome to the best retail show in the world!

The co-located RBTE, RETAIL DESIGN EXPO and funded. More good news is that the suppliers of technology, branding RETAIL DIGITAL SIGNAGE EXPO is the only annual and design solutions are innovating like never before to come up with retail event on the globe that covers all the clever products and services to help the retailer win. No retailer can elements of the modern omnichannel market and stand still for a moment in this dynamic environment. They must keep all the customer touchpoints. abreast of developments - how customers will be shopping tomorrow Retailers are in the eye of the storm of change, and what their demands will be. challenge and innovation. In this state of flux it is That’s why RBTE (technology) and Retail Design Expo (design) and the crucial for retailers to try to keep up with their newly launched Retail Digital Signage Expo are absolutely essential for customers' constantly changing shopping habits and demands across all retailers. In one place for two days visitors will find out what’s new and channels. Those that don't will fail. what is around the corner: 650 exhibitors, more than 290 speakers in the With this ‘whirlwind of change’ retailers are being bombarded with a conference sessions, bootcamps, innovation trails and awards, huge range of innovations, from i beacons, RFID and other location- workshops, networking, student awards and more. based marketing tools, a raft of loyalty solutions to the mind boggling Enjoy the show! number of mobile payment initiatives. There is also one hour delivery, international eCommerce, social media, AR and VR, click and collect, big data and analytics and more! They are all being driven by the consumer, and finding the right partners to work with is business-critical to helping them survive and flourish. Emma Easterbrook Retail has never been so competitive and retailers need to listen to Group Marketing Director, Legend customers and get smart. They need to invest in the total range of solutions that will win and retain customers. Some 80 per cent of sales PS And don’t forget we also publish the best retail magazines too – still take place in-store, so make them nicer – easier to navigate, better Essential Retail, Essential Ecommerce and Retail Design World. Make looking, with fewer queues, happier and more knowledgeable staff. sure you are registered to receive them regularly in your inbox with the All this is good news for the better retailers and those that are well best news and commentary on retail today! RBTE, RETAIL DIGITAL SIGNAGE EXPO AND RETAIL DESIGN EXPO LAYOUT #RBTE2016

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SEGURA LETS YOU TRACK WHO SUPPLIED: EVERY COMPONENT, EVERY STEP OF THE WAY, EVERY TIME VISIT US AT STAND 1015

RBTE Catalogue 3

Retail Business Technology Expo is organised by: CONTENTS

Legend Exhibitions Limited, 6 Morie Street, London SW18 1SL, UK Tel: +44 (0)20 8874 2728 www.rbtexpo.com Welcome 4 This Catalogue is designed and produced on behalf of Legend Exhibitions by Conference Programme 6-13 Acknowledgements 14 Showtime Media Services Ltd Managing Director: David Benson Sales Office Manager: Lesley Maisey Retailer Bootcamps 16 Sales: Stuart Lawless Design: Andy Milsom Accounts: Mark Benson Retailer Bootcamp sponsors 17 Editorial: Suzanne Powles

Showtime Media Services Ltd, Suite 2 & 3, 37 Bury Mead Road, Hitchin, RBTE Innovation Trail and Awards 18 Hertfordshire, SG5 1RT, UK T: +44 (0)1462 420 009 F: +44 (0)1462 642 464 Features at RBTE 20 E: [email protected] W: www.showtimemedia.com

Environmental Statement - Visitor Information 20 Sustainable paper All publications produced by SMS are printed on paper from sustainable forests, manufactured A-Z List of Exhibitors 22-23 using Elemental Chlorine-Free (ECF) bleach and 100% recyclable chemical fibres. The paper is also 100% recyclable and is from natural and renewable resources. Floorplan 24-25

While every effort has been made to ensure the accuracy in the compilation of this magazine, News 26 the organisers and publishers cannot accept liability for content of any promotional material, errors and omissions. Exhibitor Profiles 43 Please note there will be camera crews at the event filming for promotional purposes. Product Listing Guide 91

IF YOU COULD SAVE MONEY, WHILST VISIT US AT BEING ETHICALLY RESPONSIBLE, STAND WHY WOULDN’T YOU? 1015 4 RBTE Catalogue

WELCOME TO RBTE 2016

We have the strongest ever line up of suppliers, with new additions such as Fujitsu, IBM Marketing Cloud, K3 and Barclaycard, who join seasoned exhibitors such as HP, Dell, Toshiba, PayPal, Oracle and Samsung

With over 350 international forget to come along and find out which leading suppliers RBTE is innovation was selected as number one – the undoubtedly Europe’s largest winner will be unveiled at the Big Party, and most influential retail sponsored by DILAX, starting at 4.45pm on Thank you to the solutions event. Wednesday in the Dell Champagne Bar. “members of all of our

We’ve been hard at work to The In-Store Customer RFID Experience steering committees bring you an event that’s innovative, makes a welcome return for 2016. With the throughout the years. informative and inspirational. Our conference increased importance of real-time inventory Your advice and programme is absolutely packed with Europe’s to enable retailers to become truly leading retailers all dedicated to solving the omnichannel, not to mention more and more guidance has inspired issues dominating the retail world and helping customers enjoying click & collect, the every RBTE drive new customers to your business. Look benefits of RFID can not be overlooked. out for keynotes from Mark Lewis, Head of early years and believed in our vision. Thank Omnichannel Customer Ordering, JOHN And don’t forget to check out our exciting new you to all the media titles that have got behind LEWIS; Luke Jensen, Former Group area – the eCommerce Quarter – in addition us since year one, running previews and Development Director, SAINSBURY'S; Simon to the hundreds of exhibitors throughout RBTE adverts to spread the RBTE brand throughout Roberts, Executive VP of Walgreens Boots that offer some kind of eCommerce solution, the industry. Thank you to the members of all Alliance. and President, BOOTS; Steve the eCommerce Quarter features over 60 of our steering committees throughout the Johnson, Head of Central Operations, eCommerce solutions specialists together with years. Your advice and guidance has inspired CARPETRIGHT; Robbie Feather, Director of a dedicated eCommerce Theatre – sponsored every RBTE. And finally thank you to you, the Online, SAINSBURY'S; Terry Duddy, Non by IBM Marketing Cloud. visitors. Your support and attendance Executive Director, DEBENHAMS and William continues to grow and we look forward to Kim, CEO, ALL SAINTS. With so much going on, the K3 Retailer bringing you a relevant and innovative event Lounge is the perfect retreat for retailers to that gives you the tools to take your business We’ve revamped classic favourites, with the relax and network in a vendor free area. Drop to the next level. Retailer Bootcamps offering inspirational in, grab a coffee and take some time to plan practical advice that attendees can take back to your visit…and don’t forget to look out for the the office and immediately implement to all Golden Envelopes…! And if your phone runs areas of the retail business. And the Innovation out of power (and you need to refuel as well), Trail and Awards, sponsored by BT, now takes there’s also the PayPal Chill & Charge Lounge. an even more prominent role in the show, with the Winners Wall displaying the most It’s been an incredible 6 years and I’d like to innovative solutions and products at RBTE, extend some very worthy thank-yous. Thank Matt Bradley selected by our jury of industry experts. Don’t you to all the suppliers who took the risk in the Event Director

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CONFERENCE PROGRAMME

Sponsored by Wednesday 9 March Theatre A

10.00 Chair's Welcome and Intro 13.30 Chair’s Welcome and Intro James Pepper, Technical Services Director, VISTA Jevern Partridge, Consulting Manager, JAVELIN GROUP

10.10 John Lewis’ journey to becoming omnichannel 13.35 Strengthening the IKEA brand with loyalty programmes • Overview of our customer journey • Introducing new members better • How the roles of partners have changed in an omnichannel • Connecting new members to the core of the brand world • Using technology to optimise the brand introduction • The importance of investing in technology and retail • Getting members more engaged innovation Magnus Holst, Communication Manager, IKEA • Insights into our plans with customer ordering both online and instore 14.15 INTERVIEW: Making chocolate even more exciting • Overcoming the challenges of prioritising such large projects • Insights into building the brand Mark Lewis, Head of Omnichannel Customer Ordering, JOHN • How to keep up with consumers who want to see their LEWIS brands being adventurous • Keeping the customer experience at the forefront of every 10.50 CASE STUDY: Engaging Social Media content – bringing development the boring category of white goods to life Stephen Robertson, Former Marketing Director, B&Q and Former • How do you create content around white goods – the most Director General, BRC boring category a retailer could dream of? Angus Thirlwell, Co-Founder and CEO, HOTEL CHOCOLAT • See how AO customers become active contributors and reviewers for electrical products 14.50 Boots - Powering the future of 'Feel Good' for our • Find out how AO use social media to maintain a high level of customers in a dynamic omnichannel world friendly customer service • Customers are shopping and interacting with our business in • Understand social media ROI and which strategies to invest a dynamic, omnichannel environment, and our in-store in to achieve the best social media results experiences in delivering health, beauty and convenience Yossi Erdman, Head of Brand and Social Media, AO.COM need to be seamlessly integrated • Convenience is a global phenomenon and we have to 11.30 Map the customer journey to improve the three Es of organise our models to deliver accordingly and suit the way customer experience - effectiveness, ease, and emotion customers now want to live their lives • What are the three ‘E’s of CX and why should you care? • We must build and sustain trust in a different paradigm. The • Why do firms need to understand their customers’ emotions omnichannel revolution is the core to growth but at the same along the customer journey? time challenges how trust is built with retail brand • What makes Customer Journey Maps such a powerful tool? Robin Phillips, Omnichannel and Development Director, BOOTS • How can you get started with Customer Journey Mapping? Jonathan Browne, Senior Consultant, Serving Customer 15.30 PANEL DISCUSSION: Innovation in retail Experience (CX) Professionals, FORRESTER RESEARCH • Managing retail innovation • Getting the customer voice into the boardroom 12.10 American Eagle Outfitters - fuelling growth through • Making a difference with digital strategic PLM Moderator: Stephen Robertson, Former Marketing Director, B&Q • Tangible lessons learned from utilising PLM to fuel growth and Former Director General, BRC • Timelines to clearly understand how to plan for a successful Luke Jensen, Former Group Development Director, SAINSBURY'S project Dharmash Mistry, CEO & Co-Founder, BLOW • Key take-aways to determine if a PLM implementation is right Simon Roberts, Executive VP of Walgreens Boots Alliance, Inc. and for your organisation President, BOOTS Ed Lares, Director of IT, AMERICAN EAGLE OUTFITTERS & Richard Wolff, COO, JAVELIN GROUP Tradestone Software 16.20 How to optimise productivity by driving customer care 12.50 ‘Time is money’ -convenience through multi-channel and controlling costs • For Screwfix customers, tradesmen, time literally is money • Work study – the key to addressing national living wage • The business started as a mail order company, grew quickly • Work study can be valuable in identifying efficiency online and then opened small format stores to drive further improvements and in developing and validating the value stock convenience case for change and IT programmes • Their multichannel capability supports trades across the UK • How to avoid not getting value for money or the results you to obtain products with certainty and with speed through live want stock • Tips on how to best use the results the experts measure for you • Through this journey the business has kept customer at the Tony Sanders, Senior Project Manager, COSTA COFFEE forefront – responding and anticipating to their needs Sue Hedaux, Director, RETHINK PRODUCTIVITY CONSULTANCY Andrew Livingston, Chief Executive, SCREWFIX

All conference sessions in Theatre A, Theatre B, eCommerce Theatre and Payments Theatre are free to attend and seats are on a first come, first served basis. All sessions are subject to change. Please check boards around the Expo for more information. RBTE Catalogue 7

Sponsored by Wednesday 9 March Theatre B

10.00 Chair’s Welcome and Intro 13.40 Chair’s Welcome and Intro

Brian Kilcourse, Managing Partner, RSR Research Penelope Ody, Freelance Journalist

10.10 Harnessing technology with the aim to be the best 13.40 KEYNOTE: How technology can help with your business’ managed hospitality company in the world customer growth • Sharing insights into our cloud-led business transformation • To be successful you have to be paranoid about competitors, project that has been recently completed obsessed about customers and fanatical about staff whether • How is mobile and social networking impacting operations you live in a bricks, clicks, pure, multi or omni channel world. and customer experience? • It’s all about that mobile, ‘bout that mobile, no desk top, it’s all • The challenges of driving change, while also being about the mobile accountable for information security and daily IT operations • Examples of technologies that once you know about them you have to have them… its not a bricks world or a clicks Chris Hewertson, CTO, GLH HOTELS (THISTLE, AMBA, GROSVENOR, world…We are living in a digital world Charing Cross) Tim Mason, Former Chief Executive, BONMARCHE and TESCO US 10.50 How Carpetright improved productivity, customer service and increased estimated sales by 30% 14.20 The digital consumer in retail • How to improve productivity, reduce costs and increase customer service by implementing dynamic resource David Roth, CEO, WPP scheduling and effective mobile working • How to effectively implement a software project and get 15.00 Why true customer service and advice are the real employees to embrace change differentiators in an omnichannel world • How to increase visibility and reporting for mobile field • Customer service in omnichannel world workers • Omnichannel winning in the long run • True customer service and advice (especially in technology) Steve Johnson, Head of Central Operations, CARPETRIGHT as being a real differentiator

11.30 How to shape an organisation to maximise the benefit of Oliver Meakin, CEO, MAPLIN ELECTRONICS analytics • Understand how consumers and shopping have changed 15.35 Challenges of supply chain in hospitality • What you can learn from other retailers or brands which used • Challenges in managing a 16 brand portfolio innovation and technology • Tackling the primary responsibility of guest service through • With Big Data needs have changed and there are more product availability opportunities now than ever before • Tips for supply chain integration of relationship • The four stages of big data adoption Ian Ferguson, Head of Supply Chain, MITCHELLS AND BUTLERS Davide Cervellin, Head of EU Analytics, EBAY 16.10 PANEL DISCUSSION: Tips for effective supply chain 12.10 KEYNOTE: Leadership and customer service in an strategies omnichannel world • What’s driving companies to make changes in their supply chains? David Wild, Chief Executive, DOMINO'S PIZZA • Which tools and technologies are you employing to achieve better distribution, delivery and fulfilment efficiencies? 12.50 PANEL DISCUSSION: The rise and importance of online • Tips for improving your current logistics performance, marketplaces especially overseas • Top benefits when embarking on cross-border eCommerce • Trends in the customer driven supply chain and increase of via marketplaces digital and online orders • Having your own website vs selling via marketplaces • Integrating your brand with a suitable marketplace to Moderated by: Lucy Larkin, MD, ACCENTURE RETAIL PRACTICE increase sales and brand awareness Ivan Moran, Project Manager Supply Chain and Logistics, ESPRIT, • Tips for attracting new brands/ sellers Germany Julien Callede, Head of Business Development, MADE.COM Moderator: Edward Donald, Senior Omnichannel/ eCommerce Retail Consultant, UKTI Lorna Beament, Marketplace Manager, THE DUNE GROUP Neil Turnbridge, Board Member, IORMA

ECOMMERCE CONFERENCE

Sponsored by Wednesday 9 March eCommerce Theatre

10.00 Chair’s Welcome and Intro 12.50 PANEL DISCUSSION: What does the customer want, need or think? Chris Jones, Industry Consultant • What are the top 5 customer expectations you must meet? • Should we thank or blame technology for these expectations? 10.10 KEYNOTE: UK online grocery – global leadership and • How can you increase customer satisfaction and loyalty? innovation • Forecasts predict 10% of groceries will be sold online by Moderator: Rob Smith, MD, BLUELEAF 2020, up from 5% today. With the current pace of digital Phil Geary, Marketing and eCommerce Director, THE ENTERTAINER disruption could 20% be reality? Steve Mader, VP Digital and Retail Insights, KANTAR RETAIL • How do we stop multi-channel retailing diluting the profit Daniel Lee, Web Analytics Manager, EVANS CYCLE pool for retailers? • Delivery beats strategy. How can multi-channel grocers 14.10 Supply chain and fulfillment innovation in eCommerce delivery digital transformation? • Customer centric approaches to flower supply • Range planning for a mobile-first experience Robbie Feather, Director of Online, SAINSBURY'S • Rethinking flower delivery for the modern household

10.50 Using personalisation and technology to disrupt and Aron Gelbard, Co-founder & CEO, BLOOM & WILD thrive in a saturated traditional market with large players • Consumers want to shop in a way that minimises uncertainty 14.50 Building impactful, category defining apps and maximises convenience and pleasure • Moving from no mobile presence to owning two category- • Technology and mobile has opened the door to new defining mobile apps in under 6 months businesses with low barriers to entry • Using our apps to drive insatiable consumer demand for • Our commitment to understanding the sartorial needs and Travelex products buying behaviour of our customers - even before they do - is • Ensuring our mobile strategy is customer centric integral to our business • Building meaningful customer relationships on mobile • Small businesses have the ability to be agile, adapting to the ever-changing demands of the market and the consumer. As a Adam Warburton, Head of Mobile, TRAVELEX small player in an already saturated market, our agility and flexibility has been instrumental in creating a loyal customer 15.35 What retailers can learn from Wolseley's B2B trading in a base digital world Compared to consumer/B2C eCommerce the B2B world is in Dana Zingher, Co-founder, ENCLOTHED many areas lagging behind and needs to develop both its touch Levi Young, Co-Founder, ENCLOTHED points for the digital customer but at the same time adapt traditional eCommerce methodology to the B2B environment. 11.30 Scaling and winning the long tail of natural search in retail • Defining and understanding the long tail and why it’s Don Marshall, Head of eCommerce, WOLSELEY UK important • How to making content more findable, relevant and 16.10 PANEL DISCUSSION: Managing returns conversion-focussed • What are customers’ expectations regarding returning goods • Typical eCommerce challenges in long-tail optimisation from an online retailer in 2016? • Content automation solutions, SEO and lessons learnt along • How can online retailers turn the issue of returns into a the way positive for their business? • Which new innovations can help online retailers unlock the Jamie Peach, Head of SEO, HOUSE OF FRASER problem of returns and maximise efficiencies within fulfilment management? 12.10 Lessons learnt from Bugaboo's borderless ambitions • How can we best prevent customer abuse from ecommerce • Evaluating why you should expand your digital activities returns? globally • How can online and the store work together to improve this • Assessing the specific localisation needs required to expand key pain point for retailers? internationally • Evaluating the role of third party retailing when going cross- Moderator: Chris Jones, Chairman and Industry Consultant border on-line Anthony Baldwin, Head of Returns, SHOP DIRECT Elisabeth Kamp, Marketing and eCommerce Director, EQUIVA, Ronald van Drunen, Director eCommerce, BUGABOO Germany

In partnership with Wednesday 9 March Payments Theatre

10.00 Chair's Intro and official welcome to 2016 Payments Conference Moderator: John Rozek, Director, POLAR MOMENT Mark McMurtrie, Director, PAYMENTS CONSULTANCY Ltd Kelly Smirk, Head of UK Multi Channel Retailing Operations, David Price, Director of Account Development, BARCLAYCARD CLARKS GLOBAL PAYMENT ACCEPTANCE Louise Cowan, Global Fraud and Payment Manager, RIVER ISLAND 10.15 KEYNOTE: Latest research findings - Omnichannel Nicolas Voglimacci, Payments Software Manager, DECATHLON payments merchants: myth or reality? Andrew Quartermaine, VP Merchant Retail, ACI WORLDWIDE • Revealing the maturity level of Omni-Channel Payments with merchants? 13.15 Presentation: Creating a Cashless Society - disruptive • Identifying the top business and technological challenges technology for the Retail payment sector holding back adoption? • A view of mobile payments from Scandinavia • And looking at the state of mobile and alternative payments • How payments in the supermarket and fast food sector have readiness been successfully disrupted Alex Rolfe, Managing Director and Publisher, PAYMENTS CARDS & • A review of the adopted technology MOBILE Lars Volker, Head of MobilePay, DANSKE BANK Andrew Quartermaine, VP Merchant Retail, ACI WORLDWIDE David Fernandez, CEO, NETCLEARANCE

10.45 Presentation: How innovation is driving change in 13.50 Presentation: How payments technology is driving consumer payments experience innovation • How retailers can benefit from payments innovation • The importance of taking a multi channel approach to • Case studies from around the world payments • What the future is looking like? • What retailers and shoppers are looking for? Scott Abrahams, Head of Acceptance and Emerging Payments, • How Hillarys is responding to payments innovation? MASTERCARD UK & IRELAND Julian Bond, Head of ICT, HILLARYS Myles Dawson, UK Country Manager, ADYEN 11.20 PANEL DISCUSSION: Innovations in retail payments • What’s truly innovative in payments, how will it impact 14.35 PANEL DISCUSSION: The shift to digital retailers and what are its chances for success? • What’s shifting to digital and why? • How can the rate of payments innovation be accelerated and • The rate of change within the retail sector what needs to change to achieve this? • Case studies for digital adoption • What can we learn from the introduction of contactless and Moderator: Mark McMurtrie, Director, PAYMENTS CONSULTANCY Apple Pay? Phill Blundell, CEO, EAGLE EYE • How can customer authentication be improved and is Jeremy Light, Managing Director, ACCENTURE PAYMENT SERVICES biometrics the answer? Clive Williams, Director, PAYMENT SOLUTIONS - GLOBAL Ltd (PSG) Moderator: Mark McMurtrie, Director, PAYMENTS CONSULTANCY Ltd David Baker, Head of Card Payment Innovations Unit, UK CARDS 15.15 Presentation: How innovation in payment technology is ASSOCIATION enabling small retailers to compete with high street Isabelle Moeller, Chief Executive, BIOMETRICS INSTITUTE brands Matthew Hudson, Head Business Development, TRANSPORT FOR • The importance of accepting electronic payment LONDON transactions today James McDonald, Strategic Development Initiatives and • How do the needs of smaller retailers differ? Innovation Director, BARCLAYCARD • Ways for smaller merchants to compete with high street Nick Hemingway, System Architect Digital Stores and Payment, brands? MARKS AND SPENCER Alice Mayor, Founder, WEBUILTTHISCITY Ed Hallett, Head of Partner Develoment, iZETTLE 12.00 Presentation: Smartphone shopping – the new norm for UK retail 15.50 PANEL DISCUSSION: Mobile payments and wallets • 50% of shopping takes place on mobile devices today • What are consumers looking for and how many wallets will however this accounts for less than 15% of purchasing they agree to? • Why are we witnessing this disparity? • How do the various payment wallets compare and differ? • Join us to learn how retailers can hone their propositions in • What has been learnt from early products and this mobile-rich environment implementations? Rob Harper, Director and Head of Mobile Commerce, PAYPAL UK • What does the future look like for mobile payments, wallets Rob Moores, Optimisation Engineer, PAYPAL UK and InApp payments? Moderator: Mark Beresford, Director, EDGAR DUNN & COMPANY 12.35 PANEL DISCUSSION: The future is omnichannel: Driving Peter Keenan, CEO, ZAPP customer loyalty through payments innovation Rafaele Petruzzo, Digital Wallet Director, TESCO BANK • Challenges and opportunities for merchants in the Mike Hominick, Retail Marketing Leader, SHELL omnichannel environment Aleks Nowak, Chief Operating Officer, XB TERMINAL • The importance of incorporating payments and security into omnichannel strategy • Compliance and fraud mitigation across multiple payment channels

CONFERENCE PROGRAMME

Sponsored by Thursday 10 March Theatre A

10.00 Chair's Intro and Welcome Moderator: Mark Tailford, International Sales, TOUCH TECHNOLOGIES Richard Jenkins, Head of RFID Strategic Development, MARKS Brian Kilcourse, Managing Partner, RSR RESEARCH AND SPENCER Matt Newby, Head of Technology, TESCO 10.10 KEYNOTE: Innovation and leadership in an omnichannel Kris Doane, Director of Product Development, CONTROLTEK world • The growth of e-commerce is moving slower than is generally 14.15 Chairman’s Welcome and Intro portrayed • Customers are ever increasingly more digital but there is Paul Martin, MD, BOXWOOD INSIGHTS/ KPMG channel shift rather than incremental growth • Over the next five years retailers will be under economic 14.20 Understanding our connected customer and delivering pressure and need to recognise the real trends that will drive outstanding service in an omnichannel world success • How Asda is innovating and adapting to the increasing demands of customers for an omnichannel experience to fit in Terry Duddy, Non Executive Director, DEBENHAMS with their busy lives • Examples of how Asda is reacting to the demands of its 10.50 Corporate Protection 20:20 - Adidas - A brand worth customers and offering them new and convenient ways to protecting shop Aligning strategy with corporate culture: • Asda’s new ToYou solution - a UK first end-to-end parcel • The challenges delivery service which along with Click and Collect and in • The solutions store retail innovations is keeping us at the forefront of • Expectations ominchannel in the UK grocery market • Technical partnerships Hayley Tatum, VP of People, ASDA Stuart Hughes, Global Director of Profit Protection, ADIDAS 15.00 Come together - How Abbey Road Studios harmonised 11.30 Creating a connected and collaborative fashion brand commerce and culture • Understanding how a leading Global British brand is using • The opportunities around mixing experience and retail – and cloud-based technology to enhance collaboration and how retailers can build in experience-led add ons to the increase productivity, and the lessons learned along the way. traditional retail model • Evaluating the latest tools available to help retailers take a • How omnichannel technology can underpin customer connected approach to business. experiences to generate conversions. • Tips and tricks to ensure a smooth transition when • How retail technology can deliver a single view of stock implementing new technologies, whether it’s a small team or a online and in-store satisfying customer requirements more company-wide initiative. profitably.

William Kim, CEO, ALL SAINTS & Bateman Group Isabel Garvey, MD, ABBEY ROAD STUDIOS (UNIVERSAL MUSIC)

12.10 PANEL DISCUSSION: The challenges and opportunities of 15.40 PANEL DISCUSSION: The future of retail international expansion in an omnichannel world • How are the changing consumer shopping tastes and • Challenges of entering a new territory expectations transforming the retail industry? • Balancing the global nature of your brand with the local • How are retailers reorganising and preparing themselves nature of your audience internally in terms of process, departments and technology to • Achieving a seamless international supply chain meet the new challenges? • Keeping up with the technological innovations and the Moderator: Sarah Pavlou, MD, KYCLO hyper-connected world Louis de Bourgoing, International Director, WH SMITH • Managing consumer behaviours and expectations Laetitia Kotsiopoulos, Head of IT & Supply Chain, INTERSPORT • What will the new retail model look like? Will retailers sell experiences over products? 12.50 PANEL DISCUSSION: How to make RFID work in the real retail world Moderator: Paul Martin, MD, BOXWOOD INSIGHTS/ KPMG • Implementation and start up of RFID project in all stores Jon Shaw, Head of UK Retail, VODAFONE • Controlling and managing the operations of RFID system in Jason Tyldesley, CEO, SOFAWORKS stores Dr. Tim Denison, Director Retail Intelligence, IPSOS • Application of RFID technology business wide in order to Alex Sbardella, Product Strategy Director, RED ANT improve business performance and reduce cost • How to measure and evaluate the benefits

Sponsored by Thursday 10 March Theatre B

10.00 Chairman’s Welcome and Intro 13.40 Chair's Welcome and Intro

Dr. Tim Denison, Director Retail Intelligence, IPSOS Penelope Ody, Freelance Journalist

10.10 The Omnichannel Swap Shop - how shopping is changing 13.45 Embracing technology to get to know your customers and and why consumers use certain channels grow your business Omnichannel consumers are becoming more exploratory, • Now is a great time for retailers to think about the business seeking more variety than consumers who buy in a single tools available to them to help run their business more channel and looking for an integrated and consistent efficiently and profitably experience between channels. They do not think of channels • Having a strong business plan for 2016, hardworking staff in isolation, but combine them and make decisions based on and technology to support any business goals means that their motivation, context and attitude towards channels. In they can flourish. short, consumers are not actually “omnichannel” at all – they • This session will discuss the importance of knowing your are goal centric and more companies need to realise channels customer and the empowerment that can be gained by should facilitate, rather than drive, strategic decisions on embracing customer data and cloud technology customer experience. This presentation, based on in depth Jamie Purser, Category Manager, PC WORLD consumer research, asks how shopping is changing and why Dave Key, Business Solution and Innovation Manager, FIRST DATA consumers use the channels that they do. 14.20 Case study: Kesko Group / K-rauta: Increase customer Nicola Millard, Customer Insights and Futurology, BT engagement in-store • What is the true value of customer loyalty and why do firms 10.50 Creating a seamless journey across multiple touch-points invest so heavily on measures to engage customers? • The evolved customer journey • Studies show that engaged customers have a higher spend • Meeting and exceeding your customers’ needs than average customers • Setting yourself up to succeed - effective cross-functional • The issues retailers face on a daily basis is how do you keep team working these customers engaged and coming back for more • Jakob will touch upon the innovative steps K-rauta have Phil D'Souza, Merchandising Director, TOPPS TILES taken with ID24 to solve this puzzle in the last 18 months, while Christians' vast experience will share what is happening 11.30 Absolut's challenges in launching a global Internet of in the wider space Things (IoT) demonstration unit Christian Hagegård, CEO, FREEFORMATION, Sweden Markus Wulff, Digital Growth Manager, ABSOLUT/ PERNOD Jakob Gottlieb, Co-founder, ID24 RICARD 15.00 Leading the way in digital customer service 12.10 How to create experiences people love: The outcome- • Providing real time digital services that deliver higher driven approach to innovation customer satisfaction than traditional channels • Most digital innovations fail because teams lose sight of what • Delivering contact efficiency and eliminating unnecessary customers really want to achieve contact demand • Outcome-Driven Innovation is a powerful way of thinking • Ensuring focus going forward is on demand reduction and that puts your customers’ needs at the centre of every the PMO conversation • This simple method will give you the clarity you need to focus James Leech, Service Lead, Customer Services, ARGOS on the right opportunities and make better design decisions Ben McLellan, UX Design Manager, DEBENHAMS 15.40 PANEL DISCUSSION: The rise of mobile in retail Jean Francois Hector, Strategist, THE APP BUSINESS • Recent data from an array of online retailers reveals a surge of sales via mobile, are mobile shoppers the future of retail? 12.50 PANEL DISCUSSION: Future proofing your supply chain • Mobile is becoming increasingly central to consumers, • Shoppers’ habits are changing, what does this mean for the shaping how people search, socialise, pay and promote, how supply chain? can retailers keep up? • How should a modern and successful supply chain look like? • Driving mCommerce and developing or improving your • Tackling the rapidly evolving multichannel challenge, how mobile app can you best prepare your business for it? • Using in store mobile technology to reinvent the shopping • Innovation in supply chain process and checkout process

Moderator: Jon Collins, Director and Principal Consultant, INTER Moderator: Hooman Mazaheri, Director- Service Provider ORBIS Outreach, GSMA Jeff Bee, Merchandising Director, BONMARCHE Dave Thomson, Head of Product, M&S.com & Mobile, MARKS & John Munnelly, Head of Operations - Magna Park Campus, JOHN SPENCER LEWIS Mark Cody, Head of Mobile Products and Services, CAMELOT Andy Robson, Supply Chain Solutions Manager, GS1 UK Chris Babayode, Managing Director, MOBILE MARKETING ASSOCIATION

Sponsored by Thursday 10 March eCommerce Theatre

10.00 Chairman’s Welcome and Intro Nick Mounteer, Director of Online, SPORTTECH PLC (owner of Football Pools) Chris Jones, Chairman and Industry Consultant Paul Cooper, Marketing Director, Customer Conversion, THE ECONOMIST 10.10 Customer data is the new oil. The application of online customer data in the retail world 13.40 Lessons learnt from Saltrock’s digital transformation • Traditional Web Analytics • Digital transformation is now a way of life for many • Getting granular with the customer journey and multiple businesses but the journey to get to a fully multichannel touch points retailer can be challenging • UX and Personalisation • Insights into some of the hurdles encountered when moving • Where should we sink our marketing budget – the the lifestyle clothing retailer Saltrock from a silo-ed channel attribution journey retailer to the opportunity multichannel retail and marketing • Analytics in an R&D context affords • This includes a rewarehousing project to a third party Gareth Powell, Head of Web Analytics, Customer Insight Team, JD warehouse provider, the installation of a new stock control and WILLIAMS GROUP management solution, a replatforming of the brands ecommerce website and the launching of a Single Customer 10.50 INTERVIEW: Putting the customers first View database across all channels • Tell us a bit about your customers and why they differ from regular online shoppers? Richie Jones, Director of Ecommerce, and Marketing, SALTROCK • What does Pets Pyjamas do to make the customer experience special? Why is that important? 14.20 Reaching destination online to offline (O2O) with Virgin • And tell us a bit about your pet? You have a greyhound? Is Holidays that why you started Pets Pyjamas? • Discover how to build the business case for attribution • Gain insight into how top retailers have leveraged attribution Caroline Baldwin, Deputy Editor, ESSENTIAL ECOMMERCE • Learn how to implement attribution and prove ROI within 3-6 Gracia Amico, CEO, PETS PYJAMAS months James Libor, Marketing Technology Manager, VIRGIN HOLIDAYS 11.30 Barriers to profitability in eCommerce - and what to do Lewis Lenssen, SVP, Strategic Initiatives, RAKUTEN MARKETING about them • Bricks and mortar retailing is aided by location and physical 15.00 The new breed of accidental chargebacks hitting proximity to the customer to add value and therefore offer eCommerce retailer margin protection. EMV adoption in the US is already driving more fraudsters • For online commerce this protection does not exist... and online. Europe witnessed this trend when it migrated to EMV; therefore without further differentiation, ecommerce in now it is seeing it again as US-based fraudsters flood global general is prone to commoditisation, price competition and ecommerce. Criminals are becoming more sophisticated, while lower retailer margins consumers are brazenly committing friendly fraud, • What defences can online retailers (or the online arms of compounding the problem further (a €10billion issue in omnichannel retailers) mount to enhance margins? itself). Many merchants believe if they cut fraud, they will cut chargebacks, but this is not the case. Merchants need to James Matthews, Director of Non-Food, OCADO understand the reasons behind chargebacks and dispute them. Far too many accept chargebacks for fear of upsetting 12.10 Blackwell’s - bringing personality back to online retail customers. But the problem is growing and eating away at • The necessity of exposing the human expertise that exists slim profit margins. within retail – online • Our journey so far, rebuilding Blackwell’s online Jason Hartland, Head of Business Development, CASH • Books and ecommerce what they can tell us about discovery CONVERTORS and serendipity Monica Eaton-Cardone, Co-Founder and CIO, GLOBAL RISK TECHNOLOGIES Kieron Smith, Digital Director, BLACKWELL 15.40 PANEL DISCUSSION: eCommerce 2020 12.50 PANEL DISCUSSION: A blueprint for beating the market • eCommerce vs bricks and mortar: eComm is growing, but and your competitors: the 7 steps to becoming a growth bricks and mortar is still leading the way, how will this change organisation in the next few years? Becoming a champion of simplicity • Providing customers with a seamless shopping experience • Searching out for the voice of the customer across all channels • Building hypotheses not theses - and when to spot the • Using content marketing to engage the customers difference • Is personalisation the future of eCommerce? • Test and Learn at every stage • Placing function over form Moderated by: Chris Jones, Chairman and Industry Expert • Never think you have it right Panellists: Lucy Hirom, Acting Head of Digital Marketing, • Staying ruthlessly commercial SELFRIDGES Richard Voyce, Head of eCommerce, DREAMS Moderator: James Hammersley, Founding Partner, GOOD Nish Kukadia, CEO, SECRETSALES.COM GROWTH LIMITED

In partnership with Thursday 10 March Payments Theatre

10.00 Chair's Intro and review of Payments Conference Day 1 13.15 Presentation: Revolutionising the retail experience Mark McMurtrie, Director, PAYMENTS CONSULTANCY through payments Sharon Manikon, Director of Customer Solutions, BARCLAYCARD • What is important for retailers and consumers in 2016? GLOBAL PAYMENT ACCEPTANCE • Investing in a modern payments environment that supports innovation at the same time as offering high security and 10.15 Presentation: The future of retail - Commerce disrupters reliability • Identifying the key forces driving change • Sharing Spar’s payments journey as well as its contactless • How five interconnected forces are poised to disrupt retail and mobile payments experience towards 2020 • A look at the challenges and opportunities for retailers Roy Ford, IT Director, SPAR James Lotz, Sales Director, VERIFONE Natasha Toothill, Director of Retail Engagement, VISA EUROPE 13.50 Presentation: All the latest data security news, best 10.50 Presentation: Cracking the world’s largest eCommerce practices and compliance information from the PCI Council markets • Latest updates and recommendations from the council to • International retail now outpaces domestic by 4 times and is ensure your business remains secure expected to be worth £28 billion by 2020 • Points to consider if planning to introduce Point-to-Point • What do UK retailers need to know to become more locally encryption relevant? • Making mobile payment implementations secure • What does it take to win in the three largest and fastest growing ecommerce markets? Jeremy King, International Director, PCI SECURITY STANDARDS COUNCIL Paul Goldstein, Industry Head - Retail, GOOGLE Simon Moran, Senior Director, Strategic Client Services, PAYPAL 14.25 PANEL DISCUSSION: Security and compliance Alex Mathers, Associate Partner, OC&C STRATEGY CONSULTANTS • How can we stay one step ahead of the criminals, protect consumers and the merchant brand? 11.25 PANEL DISCUSSION: Regulation and commercials • What can we learn from recent data breaches and attacks? • What is the latest regulatory position, how have things • Which technologies and approaches offer the greatest changed and have there been unexpected consequences? potential and why? • Is the appointment of a Payment Systems Regulator good • Has the compliance bar been set too high, preventing news for retailers and if so why? innovation and restricting new market entrants? • How can retailers achieve better commercial deals and how do they achieve these? Moderator: Bill Trueman, Director, RISKSKILL • Where do merchants need to focus their efforts now and in Branko Lolich, Business Solutions Architect, DEBENHAMS the future? Phil Jones, Payments Security Manager, Global Payments Acceptance, BARCLAYCARD Moderator: Paul Rodgers, Chairman, VENDORCOM Benj Hosak, Director, FOREGENIX Stephen Hart, CEO, CARDSWITCHER Marc White, Chief Security Officer, CR7 SERVICES Alistair Combes, Director of Knowledge, CMS PAYMENTS INTELLIGENCE 15.10 Presentation – How Samsung is defining mobile payments Ruth Milligan, Head of Payments and Retail Financial Services, for retailers BRITISH RETAIL CONSORTIUM • How SamsungPay works? Peter Robinson, Project Manager, BRITISH INDEPENDENT • How it differs from other payment options? RETAILERS ASSOCIATION • The opportunities it presents for retailers

12.05 Presentation: Moving to polymer - preparing for the new Sandeep Arya, Global Business Development Director, SAMSUNG banknotes • Overview of the banks plans 15.45 PANEL DISCUSSION: In-store mobile payments • The key dates • How do in-store mobile payment systems differ from those • The implications for retailers used by micro-merchants? • What is the merchant and consumer feedback from early Victoria Cleland, Chief Cashier, BANK OF ENGLAND implementations? • How do the various product offerings compare and differ? 12.40 Presentation: Simplifying and consolidating international • What can we expect for in-store mobile in the next two payment systems years? • An overview of the nexo standards and how they apply to retailers Moderator: Geoffrey Barraclough, Principal, BARRACLOUGH & CO • The benefits of nexo adoption as identified by leading Simon Curtis, Head of Strategic and Retail, WORLDPAY UK retailers Mark Roberts, SVP Sales & Marketing, MIURA SYSTEMS • How the unified protocols can simplify payments acceptance Andrew Lawson, Head of IT Development, MONSOON/ for multinationals ACCESORIZE Lee Jones, Director of Multichannel Strategy, INGENICO Arnaud Crouzet, Head of Group Global Payments Development, Ben Fricke, Commercial Director, EIPC (for the Subway brand) AUCHAN and Secretary General, NEXO

ACKNOWLEDGEMENTS

With thanks to our 2016 Steering Committee Members Lucy Larkin, MD, Retail Accenture Deirdre Devaney, Womanswear and Beauty Buying Director, Arnotts Department Store Jamie Korda, Retail Enterprise Architect ISD Strategy & Architecture, ASDA Kieron Smith, Digital Director, Blackwell Ian Woosey, CIO, Brakes Kash Ghedia, Head of Technology, Dixons Carphone Group Jim Buckle, Chief Operating Officer, Feelunique.com Kerry Okikiade, Commercial Director, Firebox.com Georgina Stoaling, Director of E-commerce, Furniture Village Chris Hughes, Consultant David Cabreza, Director International Distribution, Hilton Worldwide Jevern Partridge, Consultant Kamal Bal, Head of Online Performance, Marks & Spencer Laura Philips, Consultant Richard Jenkins, Head Of RFID Programme, Marks & Spencer Bryan Roberts, Global Insight Director, TCC Jason Cook, Head of IT, Neal's Yard Remedies Lorna Beament, Marketplace Manager, The Dune Group Mark McMurtrie, Director, Payments Consultancy Adam Warburton, Head of Mobile, Travelex Gracia Amico, CEO, Pets Pyjamas Julie Price, IT Director, White Stuff Chris Jones, Independent Consultant, redsock.biz Don Marshall, Head of eCommerce, Wolseley UK

Show Sponsors

Media Partners & Supporters

in association with RBTE - Europe’s leading retail event Stand 1125

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RETAILER BOOTCAMPS

The Bootcamp sessions run on both days

10:00 What every digital marketer should know about about how we’re helping businesses like Charlotte Tilbury, Fat programmatic advertising in 2016 Face, Pret A Manger and WH Smith to transform their retail VE Interactive enterprise by getting their operational, merchandise and promotional plans right using our cloud based omni channel Programmatic advertising is a complex art form. Packed with platform.Without a sophisticated retail management system tech jargon and complicated acronyms that can baffle the that provides an accurate, real-time view of sales, inventory uninitiated and leave even the veterans feeling a little fuzzy. So and customers, today’s retailers cannot modify their whether you’re about to dip your toe into the market, or have merchandising, promotional and pricing strategies let alone been running programmatic advertising campaigns for years, better manage the effects of discounting on the bottom attend this session and learn more about the landscape, key line – which this year, accounts to some £38 billion in potential technology providers, effective use of data, brand protection and revenue.Join us as we talk about these challenges and send attributes to look for when choosing the right supplier for you. any questions that you’d like addressed to [email protected] 10:45 Mobile POS and secure payments in one device: Thought leadership from Panasonic 13:45 Omnichannel Do's and Don'ts Panasonic TXT

The convergence of mobile POS & payments has been Shop, Ship, Pick Up, Return Anywhere. As Retailers achieve successfully achieved in the past with innovative fusions of omnichannel transactional capabilities, attention turns to the differing technologies, some of which have provided retailers complexities of planning and managing inventory and with the in-hand technology for today's demanding customer creating assortments that enhances the customers shopping transaction environment. But what of the future? In a world of experience. One pool of inventory, or sequester by channel? ever tougher payment security requirements, stricter Balancing multiple localized assortments and endless aisle. international and domestic certifications and the unavoidable Organize the team by channel, or have a single planning team need to deliver cost-effective solutions to the shop floor; how across all lines of business and distribution points. This do we bring together mobile sales and payment functions in workshop will present best practices and facilitate discussion the real world? This presentation sets out the challenges, the about the latest practices in supporting the customer while options and the benefits of different mobile POS solutions for optimizing inventory and maximizing margin outcomes. retailers, and demonstrates how the changing landscape of card-present and card-not-present payments could help 14:30 Data:The power of presence optimise this consumer-facing proposition. NetBooster

11:30 Virtual reality merchandising, range reviews, store design Bridging the digital experience with real life stories is the Kantar VR ultimate challenge for every brand. The ability to utilise real time data to navigate a customer centric omnichannel How leading Retailers are using the latest advancements in strategy, is what will separate the winners from the losers. Virtual Reality & Data Visualisation to transform Shopper Simply being loud, just doesn't cut it anymore. What really Centric Merchandising Decisions. strikes customers, are brands who appear in the right place at the right time, and understand their desires, not just their 12:15 The omnichannel opportunity: How to drive higher sales demographic profile. This is your workshop if you want to using a 3600 view of the customer and a single view of remain relevant in 2016. stock iVend Retail 15:15 Enabling commerce: Retail trends that can add value and boost business What does today’s digitally enabled shopper want from Verifone the physical store? iVend Retail research of 1,000 European shoppers revealed 40% of customers expect to be Learn about solutions and services that will make your point of disappointed by the in-store experience. Over half sale work harder. By building better connections with your (56%) stated they would like retailers to have one view of customers you will be able to improve performance and ROI. them, whether they shop in-store or online. Drawing on key findings from the report – Omnichannel or Omni-illusion - this 16:00 Hear from 88% of your customers daily: faster, smarter session, which is presented by retailers for retailers,will look at consumer insight key challenges relating to bricks and mortar, including truRating consistency across channels, personalisation, loyalty and Current feedback models have huge limitations: most fulfilment. Insights on how to boost store performance businesses typically hear from fewer than 1% of their through a 3600 view of the customer and a single view of stock customers. Using unreliable methods such as online will be accompanied by several short demonstrations showing questionnaires and mystery shopping, which magnify the one- how technology can help retailers achieve off experience, it’s easy to lack confidence to enact change. their omnichannel goals. Consumers do want to feel that their opinions matter, but existing feedback options are usually too time-consuming and 13:00 Getting discounting right in 2016 collected too long after the in-store experience to seem Netsuite worthwhile. To find out how to change all that and hear from 88% of your customers, giving you representative insight that At this years RBTE, we will be highlighting the results of our links sentiment to spend and drives real improvement, attend exclusive research into discounting with Planet Retail and talk our bootcamp session.

The Retailer Bootcamps are for retailers only. Pre-booking is required, please ask at the Bootcamp theatre if space is available if you would like to attend. All sessions are subject to change. Please check boards around the Expo for more information. RBTE Catalogue 17

RETAILER BOOTCAMP SPONSORS

VE Interactive TXT Ve Interactive is a multi award-winning technology TXT Retail is the first mover and leading provider of company, offering a suite of apps across its VePlatform. integrated and collaborative End-to-End Planning, These apps help ecommerce businesses reduce bounce rate, increase PLM and Supply Chain Collaboration solutions for the Luxury, Fashion customer engagement, minimise website abandonment and drive and Consumer sectors. The TXT Retail solution is based on a flexible conversions. Recently named 2015's #1 in the Sunday Times Tech Track platform that encompasses the full spectrum of activities involved with 100, Ve Interactive works across 18 languages & 31 offices worldwide, planning, designing, delivery, and managing assortments through every within 43 territories. stage of its lifecycle.

Panasonic NetBooster Panasonic Toughbook Toughpad is a leading NetBooster is the leading independent digital supplier of ruggedised laptops and tablets. agency focusing on performance driven digital Panasonic's rugged Toughpad tablets and point-of-sale (POS) strategies. We believe that the right mix of people, innovation and workstations take multifunctional performance way beyond what you'd freethinking keeps our clients and us ahead of the competition. With 22 expect from standard consumer devices. Their ability to perform in every offices around the world, we bring exemplary results to a range clients in environment, in store or dining areas, outdoors and in warehouses, verticals such as Fashion, Retail, Travel and Telecommunications. which makes them the perfect tool for work in all retail applications. Verifone Kantar VR Verifone is transforming everyday transactions into KR Virtual Reality works successfully with some of opportunities for connected commerce. We’re the world’s leading Retailers, helping them make connecting payment devices to the cloud—merging the online and in- Better, Faster, Cheaper Decisions at store, shelf and product level. We store shopping experience and creating the next generation of digital deploy the latest VR technology to step change retail and shopper engagement between merchants and consumers. We are built on a 30- understanding, leveraging the benefits of retail realistic visualisation. By year history of uncompromised security with 27 million terminals bringing retail space and data into a virtual world, retailers are able to deployed worldwide. Our people are known as trusted experts that work understand, plan, evaluate and communicate retail execution better than with our clients and partners, helping to solve their most complex ever before and transform capability in Range Planning, Collaborative payments challenges. Sign-Offs, Store Design, Store Marketing & Shopper Research. truRating iVend Retail truRating is the first mass point-of-payment iVend Retail delivers fast track Omnichannel retail consumer feedback system, providing accurate management solutions for the way retailers work ratings from 88% of validated customers. By asking one anonymous today, implementing technology that is built to enable change, not just question via the payment terminal, truRating enables every customer to built to last. iVend stands for innovation in retail technology and instantly feed back on an aspect of their experience. Businesses benefit leadership in Cloud management and mobile retail, and provides expert from timely insight that links sentiment to behaviours. solutions for multi-format, multi-location, multi-channel and multi-sector retailers.

Netsuite NetSuite Inc. is a leading vendor of cloud computing business management software suites. NetSuite enables companies to manage core key business operations in a single system, which includes Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), and Ecommerce. NetSuite's "real-time dashboard" technology provides an easy-to-use view into up-to-date, role-specific business information.

RBTE INNOVATION TRAIL AND AWARDS Sponsored by

Innovation has become increasingly critical to the successful modern multichannel retailer and therefore sits at the heart of RBTE. It’s what our visitors always say they want to see more of. Exhibitors at RBTE were invited to submit entries to take part in the Innovation Trail and Awards. The entries were reviewed by a judging panel of experts and the shortlisted entries are featured in the Innovation Trail at RBTE, and highlighted on the ‘Winners Wall’, with the overall winner being announced at RBTE on Wednesday 9th March at the Big Party sponsored by DILAX in the Dell Champagne Bar at 4.45pm

Adyen omnichannel payments technology Fresh Meat Management Optimisation Solution Adyen is the world’s only global omnichannel Checkpoint Systems’ innovative RFID-based fresh payments solution, enabling retailers to manage meat solution will revolutionise the way grocery payments across all channels and multiple regions retailers conduct their inventory counts and combat food waste. The from the same integration. Adyen’s infrastructure is built from the RFID labels can be applied to packaging in-store, in the factory at the ground-up, and connects directly to card schemes and other payment point of manufacture, or at the distribution centre. Providing real time methods to ensure maximum authorization rates, and more revenue. data, stores can decrease the time staff spend replenishing expired meat, Stand Number 127 reduces meat wastage and increases sales. Stand Number 456 Pepper Robot Pepper, the first social humanoid robot capable of Bar Code Scanner understanding and reacting to human emotions is The Magellan 9800i scans digitally watermarked bar looking to make friends! Meet Pepper and learn what allows him to drive codes. Hundreds of bar codes (invisible to the traffic, tirelessly greet customers, recommend products and services and human eye) can now be used on product packaging. This provides the even do real-time (big) data analysis. Pepper is redefining instore highest level of scanning productivity at POS. The Magellan 9800i holds customer experiences. the Guinness World Record for the fastest time to scan 50 items. Stand Number 817 Stand Number 440

Smart Lockers by Apex Supply Chain Technologies Eagle Eye AIR Unique cloud-based automated locker systems that Eagle Eye’s digital marketing platform, Eagle Eye AIR, integrate with POS and ERP systems to provide a enables the secure, real-time, multi-channel issuance, simple, elegant solution to the fundamental issues management and redemption of digital promotions facing retailers in 2016: increased back-end efficiency and cost savings and rewards, replacing previously used paper-based methods. The through smart asset management, and the ability to deliver an platform, which supports over 4 million transactions a month, enables exceptional BOPIS customer experience via automated self-serve lockers. brands and merchants to reduce costs, improve their customer offer and Stand Number 694 accelerate their innovation. Stand Number 730 B-gate The B-gate mPOS hub solution provides the previously missing link Loss Prevention / Behavioural Software between smart devices and wired POS peripherals. Described as a retail ‘game changer’ LiveStore Eliminating the need for expensive POS systems instantly brings together data from all existing in- setups, B-gate easily connects standard peripherals with tablets or smart store systems including CCTV – automatically analysing activity and staff devices via its intelligent Bluetooth or Wi-Fi interface. behaviour for real-time reporting of in-store operations. Protecting Stand Number 654 profits, improving margins and delivering rapid ROI, LiveStore innovation is bringing retail into the ‘Big Data’ world without the ‘Big’ ticket. ZipLine Stand Number 896 Product design and development firm Cambridge Consultants has devised an innovative queue monitoring service that allows shoppers to see where they can get served first – even in a large department store where the shortest or fastest moving queue might be on a different floor. It uses Infra-red sensors to protect customer privacy. Stand Number 1018 RBTE Catalogue 19

NextOrbit - cloud platform to predict Right to Work verification with Grabba’s integrated and mitigate Retail Out of stock biometric data capture solution NextOrbit is a cloud platform that predicts and The PKS right to work enrolment, credential mitigates Retail Out-of-stock. authentication and verification solution, utilises Implementing NextOrbit (a subscription based Grabba’s multimodal, biometric data capture device, in which you can platform) reduces Out-of-stock, enhances same-store-sales, improves attach different data capture technologies including, passport data, customer experience, and reduces store inventory. The predictive and driver’s license, ID card, facial, fingerprint and iris data, all in a fast, reliable machine learning algorithms of NextOrbit blend Retailer and external and portable system. data to create alerts for Store staff. Stand Number 192 Stand Number 181 Segura ParcelSpace - consumer focused last mile software Segura helps businesses to understand, monitor and ParcelSpace enables retailers, their delivery partners control every layer of their supply chain, enabling them to and their customers to connect securely and mitigate risk and save money. Retailers can use the cloud- privately during delivery, working well with one or based software to map even the most complex supply networks and more connected. This meets online shoppers’ demands, unlocks new oversee all orders, ensuring they know exactly who is supplying what, delivery options whilst protecting brands, complements existing when and where. systems, reduces delivery queries and mis-deliveries, and increases sales Stand Number 1015 because consumers love it. Stand Number 977 Price Trakker Price Trakker provides a competitor price paysafecard - Online Prepaid pays off monitoring service for online retailers. We provide actionable competitor paysafecard is a secure prepaid payment solution pricing insights each day. The data is presented in an online dashboard, for online digital goods. There is no need to enter price alerts inform you if you are priced out on any items and also if there personal information, bank or credit card details. are any margin opportunities available. paysafecard works like a prepaid mobile phone card: Customers Stand Number 487 purchase a 16-digit PIN in exchange for cash and use this to pay at an online shop. YouBeep Stand Number 112 YouBeep is a mobile shopping and checkout system based on a patented pluggable device compatible with every existing POS, and a free mobile app that allows every shopper with a smartphone to scan products as they shop to checkout a full cart in under a minute. Stand Number 600

With thanks to our Innovation Steering Committee Judges: Mark McMurtrie, Director, The Payments Consultancy; Kerry Okikiade, Kamal Bal, Head of Online Performance, Marks & Spencer; Lorna Beament, Commercial Director, Firebox.com; Jevern Partridge, Consultant; Laura Marketplace Manager, The Dune Group; Deirdre Devaney, Womanswear Philips, Consultant; Julie Price, IT Director, White Stuff; Bryan Roberts, and Beauty Buying Director, Arnotts Department Store; Chris Hughes, Global Insight Director, TCC; Kieron Smith, Digital Director, Blackwell; Consultant; Richard Jenkins, Head Of RFID Programme, Marks & Spencer; Adam Warburton, Head of Mobile, Travelex; Ian Woosey, CIO, Brakes

BT, sponsor of the RBTE Innovation Trail and Awards: ‘BT is extremely proud to sponsor the RBTE Innovation Trail and Awards. forefront of new consumer, social, economic and These awards showcase the most innovative, exciting and successful technology trends. Join us in toasting the winners of retail technology initiatives out there – setting a benchmark for the very the RBTE Innovation Trail Awards 2016.’ best in the industry. Innovation has become central to retail and retailers are shaping our future. More than any other industry, retail is at the Kathy Quashie, CEO BT Expedite Sponsored by 20 RBTE Catalogue FEATURES AT RBTE

K3 Retailer Lounge Connecting the store associate for The K3 Retailer Lounge provides a haven for modern retailing – Roundtable retailers at RBTE. sponsored by Manhattan Associates Ben Sillitoe, Editor, Essential Retail will be chairing a roundtable that is set The lounge is for the exclusive use of retailers only, sponsored by K3 to cover a number of challenges retailers face in improving the in-store Retail, and is the ideal venue to relax, grab a free tea or coffee, take the experience, on March 9th in the Henley Suite (please note this event is weight off your feet, recharge your batteries and your phone! invite only).

Be sure to catch up with one of the K3 team to get your golden ticket PayPal Chill & Charge Lounge envelope - you could be one of the lucky ones that finds the golden Sponsored by PayPal, the Chill & Charge Lounge is ticket and collect a £50 gift card. located within the main hall and offers visitors the opportunity to use the free WiFi, have a coffee and network – it is a great The In-store RFID Customer Experience place to arrange to meet, plus to charge your phone up using the The In-store RFID Customer Experience provides visitors Cambrionix charging station. with an understanding of how RFID can bring benefits to almost every part of their business. Champagne Bar sponsored by Dell The Champagne Bar takes centre stage at RBTE and is The area offers a fully interactive retail journey – from the warehouse to situated right in the heart of the show, offering the ideal venue for the shop floor – demonstrating RFID’s multiple functions and networking. advantages across all aspects of retail. Visitors have the opportunity to visit the in-store RFID Customer Experience, which provides retailers with an understanding of how RFID can bring benefits to almost every part of The Big Party at RBTE sponsored by DILAX their business. Representatives from the zone’s main sponsors are on Join in celebrating the biggest event in retail with hand to demonstrate RFID’s multiple functions and advantages across all the biggest party – come and enjoy a drink or two aspects of retail. RBTE has played host to an RFID area since 2012, and in on the first evening of RBTE (Wednesday 9th March) at 4.45-6.00pm in 2016 even more attention is being given to this fast developing sector of the Dell Champagne Bar. the retail technology landscape. Magento pavilion eCommerce Quarter Where you’ll find a whole range of Magento Partners In addition to the hundreds of exhibitors throughout RBTE that offer some kind of eCommerce solution, The eCommerce Quarter will feature over 60 eCommerce solutions specialists together with a dedicated eCommerce Theatre – sponsored by IBM Marketing Cloud – covering every key aspect of the eCommerce customer journey presented by retailers themselves. It really will be the only exhibition you will need to attend to find out the solutions, tactics and inspiration for eCommerce and with the combined offering of all the other exhibitors at RBTE, provides a seamless retail experience. VISITOR INFORMATION

Opening Hours stand 808, or for delicious soups try Crushh next First Aid RBTE is open as follows: to Stand 198. Or head upstairs to the Retail The medical centre is located next to The VM Wednesday 9th March 9.30am – 5.00pm Digital Signage Champagne Bar & Bistro. Visitor Lounge on the Gallery Level. Access is Thursday 10th March 9.30am – 5.00pm via the stairs by the Herbert - Apex Supply Children Chain Speakers Lounge Organisers Office This is a trade show and no under 18’s will be The Organisers Office is located on the Gallery Admitted. Lost property Level, just above the main entrance. Easiest The lost property office at Olympia can be access is via the Stairs next to stand 113. Cloakroom contacted on +44 (0)20 7244 2666. A visitor cloakroom will be available inside the Catering main hall entrance to the left next to the TK Toilets There are a number of catering outlets within Artisan Bakery. Each item is £1, please note that There are ladies, gents & disabled toilets Olympia Grand - for a drink, sandwich or hot suitcases are not accepted. throughout the event, look out for the snack head to Eat Street, by stand 113. FCB is a overhead signs. speciality coffee outlet, and is located next to Disabled facilities stand 30. The Orchard is the place for a sit down Olympia offers accessible access for disabled hot lunch (located by stand 865) if you fancy a visitors. There is a wheelchair lift in the Olympia light snack try the TK Artisan Bakery located by Grand Foyer.

22 RBTE Catalogue

A-Z EXHIBITOR LIST

2J Commerce 760 - Pod on Magento Pavilion Infosec Partners 685 3DSP Ltd 196 D Ingenico 610 4R Systems 510 Daisy 498 InMobi 1017 Datalogic 440 Innovative Technology Ltd 1112 A Datascan 820 Insoft Sp z.o.o 620 ACI Worldwide 626 Datecs UK Ltd 336 International Payment Services 481 Adestra Ltd 690 DED 413 Intevi 1147 Advanced Retail UK Ltd 718 Dell 360 Intrepid Retail 482 Adyen 127 Denso 773 IO Integration 1016 Aldebaran 817 Dilax Systems UK Limited 1020 IOResource 860 Altodigital 724 DYN 696 IP Performance 808 Amica Distribution 796 Ipsos Retail Performance 480 Ampersand 760 - Pod on Magento Pavilion E iVend Retail 520 Anders + Kern UK Ltd 819 Eagle Eye Solutions 730 Izberg Marketplace 693 Anker Kassensysteme Gmbh 540 Ebizmarts 760 - Pod on Magento Pavilion Apadmi Limited 153 Econocom Limited 150 J Apex Radio 75 eGain Communications 586 JDA Software UK Limited 710 APG Cash Drawer 669 Egide 99 Jigsaw 24 1111 ARCA Europe 714 ELO Touch Solutions 120 Jungheinrich UK Limited 1040 ATTRAQT 1145 Elzab S.A 620 Avalara 77 Emailage 121 K Aver Information Europe BV 665 Enactor 340 K3 Retail Retailer's Lounge Sponsor Axis Communications (UK) Ltd 330 Epson 831 KantanMT 982 eReceipts 197 Kantar Retail Virtual Reality 288 B Ergonomic Solutions 518 Kaseya International UK Ltd 236 BancTec 773 Espresso Essential 1104 Kestronics 80 Barclaycard Payments Theatre Sponsor Eurostop 433 Keystone Software Development Ltd 294 Barco 493 E-Vision 930 KFP Total IT Solutions Ltd 634 BCS UK Ltd 175 Exa Networks 230 Kiosks 4 Business 173 Bixolon 654 Express Checkout 195 KioWare Kiosk Software 238 Bizerba UK Ltd 1105 Extensis 866 Kirona 722 Bluebird Inc 650 Klarna 663 Board 282 F Koamtac Inc 880 Bosch Security Systems 1046 F5 Networks 1041 Kotrak Ltd 1124 Britannic Technologies Limited 280 FIS Payments UK Ltd 242 Kronos Systems Ltd 1113 Briteyellow Ltd 729 Flixmedia 228 Brother 110 Follow Inspiration 262 L BT Expedite 1021 FootFall 534 Lexmark 410 BT Wi-Fi 1125 ForPOS 464 Lightspeed POS 890 Business Insight 3 875 Frosmo 588 Lincsafe 800 Byways Limited 496 Fujitsu 670 Linx (Exertis) 136 Futura Retail Solutions 556 Lobster UK 100 C Lolly 136 Cambridge Consultants 1018 G Loyalty Gift Card AG 281 Cambrionix Ltd 154 Gamma Ltd 597 Loyalty Magazine 824 Cards & Payment Jobs 180 Gane Data Limited 920 Lyons Consulting Group 668 Cards & Payments World 824 Genee World 158 Carttronics 660 Genetec 198 M Cash Bases 544 Giosg 1103 Magento 760 Cashmaster International 623 Givex 755 Magtek 300 Catalyst 411 Global Risk Technologies 684 Manhattan Associates 512 CBE Software 172 Glory Global Solutions 640 Mapos 115 Cegid 550 Grocery Trader 753 Marvelpress 1110 ChargeBox Ltd 170 Mastercard 342 Checkpoint Systems 456 H Maxtag UK Limited 896 Chetu 953 Herbert / Apex Supply Chain 694 Maxtime 1118 ciValue 474 Heyday Global Limited 725 Mercaux 667 CJ Retail Solutions Staircase Sponsor HiperKinetic Ltd 751 Meshh 272 Cogeco Peer 1 Hosting 867 Honeywell 470 MidlandHR 1005 Cognitive TPG 653 HP 460 Mindeo 900 Competera 883 HSO 570 Miura Systems 268 Computop 30 HTK Limited 391 M-Netics 55 CONTROLTEK 432 Hughes Network Systems 240 Mobi Web Limited 584 Countwise 1142 Mobile Data Collection 220 I Crane Payment Innovations 605 Mobile Iron 1044 IBM Marketing Cloud 590 Crown Computing Ltd 871 Mojix Inc 395 Iconeme P6 Cub Business Systems 773 MW Card & RFID Technology Limited 135 iGeolise 389 CWSI 1044 MWC Partners 550 iiyama 950 Cybertill 531 Myriad Technologies Limited 383 Information Builders Inc 273 RBTE Catalogue 23

N Retail Projects' Support 171 U NCC Group 390 retailmotus 1001 UK Changes 1045 Nedap Retail 326 Revel Systems Inc 397 Unipro Ltd 780 Nemesis GB 396 Unique Secure 444 NetBooster 581 S Usabilla 1043 Netclearance 124 Safe Scan 125 User Conversion 589 Netsuite 591 Sage Pay 20 Newland ID 140 Samsung 420 V Nexmo 295 Sanderson Multi-Channel Solutions 770 Valassis 633 NextOrbit 181 SATO 773 Vanderbilt International 1102 Nordic ID 494 Saveo Scan 221 Varlink 235 Novus Retail Systems 382 SBM Korea 293 VCA Technology Ltd 641 SCAN COIN Ltd 500 VE Interactive Ltd 695 O Scandit AG 870 Venditan Commerce 1000 OCS 773 Search Technologies 698 Veoo 476 Omnico 260 Searchmetrics 593 Verifone 450 One Creations 697 Secure Retail 552 Vertical Leap 691 Opticon Ltd 850 Segura 1015 Vibrant Retail 298 Optiguard 176 Seiko Instruments GmbH 720 Vigil Security 226 Optimizely UK Ltd 795 Se-kure Controls 275 Vipera Plc 227 Optomany 145 SES 210 VisualSoft 980 Oracle 562 Sewoo Tech Co, Ltd 215 VME Retail Systems 773 Orbitvu 1022 Shoppertrak 662 Vocovo 270 Orderwise 594 Slimstock 816 Vodat International 554 Orient Technologies B.V 625 Smart Drawer 1002 Volumatic 332 Smart Focus 810 VTT 113 P SML Europe 430 Panasonic Systems Communications 822 Snapfulfil 595 W Parcelspace Ltd 977 Socket Mobile 328 WarehouseSaaS 583 Parker Software Limited 580 Soti Limited 566 Wavelink 169 Partner Tech 370 Space 48 760 - Pod on Magento Pavilion Web Behaviour Specialists 792 Passworks 159 SPC International 540 Weblib 692 Payments Card and Mobile / Spectralink 852 WebLoyalty 783 Mobile Payments World 263 Spencer Technologies 873 Webtrekk 780 PayPal 754 Springboard Research 543 WhiteHat Security 1130 Paysafe Group 393 Star Micronics 310 Whoop! 296 Paysafecard 112 Starmount 400 Wi-5 10 Peoplevox 223 Stok.ly 582 Wincor Nixdorf 486 PFSweb Europe 760 - Pod on Magento Pavilion StrongPoint 596 Wintec Point of Sale Systems Ltd 151 PPS 157 SuzoHapp Group 955 Wi-Q 651 Pinguard 182 Swedbrand 815 Workplace Systems 643 PKS Services Limited 192 Sykes Global Services 682 Worldpay UK 320 PLM Global Limited 868 Symphony EYC 50 PMC 728 SynTechnologies 773 X Poindus Systems UK 385 Xhockware 600 Posbank 940 T Xiamen Pinnacle Electrical Co. Ltd 872 Practi 1116 Tablatch 1111 Xovis AG 642 Premier Tax Free 630 Tableau Software 95 Xsellco 790 Price Trakker 487 TAG Company Limited 975 Promag 333 Takumi 98 Y Proteus Software 825 Tealium 97 Yoyo Wallet 773 PSCO 1120 Tellermate Ltd 735 YSLV 160 PXP 528 Terian Network 1140 Z Pyramid Analytics 1010 Testbirds 1004 Zebra Technologies 164 Pyramid Computers 285 TFM Networks 399 Zendesk UK Ltd 511 The Pixel 760 - Pod on Magento Pavilion Zoined Oy 130 Q The Pricing People 646 Zooz 567 Qcom 1132 The Product Video Company 90 TILROY 190 R Timico 132 R.T Page & Sons Ltd 683 Toshiba Retail 577 Realfiction 526 Touch Technologies 432 Receipt Tracker 1006 Trifle Solutions 290 Reflexis Systems 131 TriggMine Inc 797 REPL 458 True ERP 191 REPL Group 54 Tryzens 760 - Pod on Magento Pavilion Retail Computer Solutions 855 Tuffscreen 976 Retail Manager Solutions 970 Tyco 533 Retail Next 485 Retail Pro International 851 24 RBTE Catalogue FLOORPLAN

Samsung 420

DISABLED PERSONS ACCESS 25

Payments Theatre 20 in partnership 30 DP Cappucino STAIRS TO with Barclaycard Espresso 50 54 55 GALLERY 10 Bar Cafe 113 115 120 124127 130 132 136 140 145 151 157 159 160 110 112 121 125 131 150153 154 158 135

210 215220 223 227 228 230 236 238 240 242 260 221 226 235 300 The DELL

The London Room 310 320328 330333 336 340 342 Champagne Bar 360

Theatre A 326 332

400 410 413 420 430433 440444 450 458 460

411 432 456

MAIN ENTRANCE 512 518 520 528 533 544 552 556 562

500 510 511 526 531 534 540 543 550 554

610 623 626 633 634 641 642 646 650 654 662

620 625 630 651 660 605 640 643 653

600 Olympia Room 710 714 718 720 724 725 728 730 735 840 754 755 760 900 722 729 751 753 800 Chill & Charge Powered by PayPal 810 816 817 820 822824 825 831 852 851 855 860 808 Theatre B 815 819 850

STAIRS DOWN TO CLOAKROOM 920 930 940 950 953 955 STAIRS TO STAIRS GALLE taste GALLERY Italia HENLEY RBTE Catalogue 25

Keystone Software BT Wi-fi Stand 1125 Segura 1015 Development Ltd 294

UPSTAIRS FOR RDE SEMINAR THEATRE STAIRS TO & RDE RESTAURANT STAIRS TO GALLERY & 70Speakers Lounge MEDICAL 77 80 sponsored by CENTRE CRUSSH Herbert - Apex 75 90 97 98 99 100 95 164 169 171 173 176 181 191 196 182 192 170 172 175 1043 1046 180 190 195 197 1145 1147 1041 198 298 1045 398 296 263 268 270 273 275 281 282 285 288 293 1142 1040 1044 294 262 280 295 1140 272 290

370 383 385 391 393 396 1130 1132 397 399 / BT Expedite Innovation Trail 389 390 382 395 Showcase & Awards

1125 494 498 1021 599

464 1124

470 476 480 482 486 1120 474 493 496 1022 1020 481 485 487

The K3 Retailer’s 567 570 577 584 588 591 595 597 1113 1015 1018 Lounge

582 583 1118 593 596 566 580 581586 589 590 594 1111

1010 1017 1016 1112 1116 1110 665 669 670 684 690 692 694 695 1006 685 698 796 1104 1001 1004 663 682 683 691 693 696 799

667 668 1105

697 1102 1005 1000 1002 Retail 770 773 780 783 790 792 795 797 1103 Bootcamp

896 867 871 873 875 880 883 890 990

868 866 870 872 E-Commerce Theatre the STAIRS TO Sponsored by IBM UP TO Orchard 970 975 976 980 982 GALLERY

ERY & 977 Marketing Cloud Y SUITE

UPSTAIRS FOR RDE SEMINAR THEATRE & RDE RESTAURANT 26 RBTE Catalogue

NEWS

EMPOWERING SALES STAFF

Mercaux has set out a clear agenda for transforming fashion retail on the shop floor, championing global brands to empower sales staff, improve in-store sales, and deliver a great shopping experience for all customers in every store. Mercaux has developed an in-store technology solution for sales staff and head office teams that will soon be rolled out across the UK. Mercaux’s Off-Line-SaaS Platform has been built from the ground up to create a real-time knowledge bridge between head office merchandising, commercial teams and sales staff on the shop floor. With extensive product knowledge and directions from HQs available at their fingertips, sales staff will no longer need to leave customers waiting; stock availability, best sellers, cross-sell recommendations, product and styling advice can be found with a quick tap and swipe from an iPad or iPhone. Mercaux is running a series of 10 minute One-to-One Merchandising Demo's from its stand at the show. STRONGPOINT INCREASE VISIBILITY HELPS TO SOLVE THE TOBACCO DISPLAY AND REVENUE BAN CHALLENGE To help meet regulations that mandate First-time exhibitor Vertical Leap, a search marketing retailers to keep tobacco items out of sight, agency, will introduce its diagnostic analytics StrongPoint has developed an automated software at the show – Apollo Insights. Apollo dispenser solution – Vensafe. Insights has been developed to help Vensafe allows a retailer to easily comply revolutionise the way that search marketing is with the display regulations and also allows a carried out for online retailers. customer to select the item they want to Visitors to the Vertical Leap stand will be able purchase from a touch screen – something that to see just some of the innovative ways that the regulations permit. The customer then pays Apollo Insights can help with increasing for it in the checkout and the product is sales online, including: dispensed from a cabinet. • Auditor: The system can be easily replenished and Continually assesses maintained, offering a professional and the state of a website, modern shopping experience for the customer. performing hundreds Visit StrongPoint at its stand to find out of integrity checks, more about Vensafe. assessing every relevant word and page. If there are 100,000 pages on a website, Auditor will find the dozen or so that have a problem • Advisor: Automates analysis that simply would never get done manually due to its mammoth scale, providing an innovative and thorough search service RBTE Catalogue 27

ENHANCE THE CARD ONLY SELF- SHOPPER EXPERIENCE CHECKOUTS Universal Display, a leading manufacturer of mannequins, bust forms and display products, FROM SPC will present CHIC and UNO at the show: • CHIC: The latest collection of mannequins include INTERNATIONAL a range that comprises both male and female SPC provide EPOS and self-service figures. CHIC offers timeless designs with simple solutions and as a NCR Interact flowing lines to work and blend effortlessly with Premier Solution Provider, SPC current fashion trends. The collection is available supplies NCR’s market leading with a choice of colours and bases hardware along with specially selected • UNO: The UNO accessory unit combines EPOS and Hospitality applications modern elegant visual forms with Iconeme’s from their software partners. technology – delivering a product that SPC is demonstrating the latest self- communicates to shoppers in a new and checkout development from NCR, giving ground-breaking way. The UNO range of male retailers of all sizes the opportunity to and female forms has patent pending beacon offer a new type of self-service; targeted technology embedded in them that work with particularly at the younger generation the Iconeme app to deliver shoppable window of shoppers who demand fast service displays as well as in-store displays and don’t carry cash. The NCR SelfServ™ 90 is an interactive kiosk that helps to engage FOLLOW INSPIRATION LAUNCHES customers, deliver relevant product information and promotions, and most SELF-DRIVEN SHOPPING CART importantly, increase sales. Its compact footprint and multiple mounting Technological Portuguese company Follow Inspiration has developed the wiiGO options offer the flexibility to install it – an autonomous and self-driven shopping cart designed for shoppers that may just about anywhere in store – from a need help and assistance with the transport of purchases. floor pedestal, countertop, wrap stand, Up-to-date technology based on image recognition allows the wiiGO to identify or on a wall. its user in a few seconds, and then replicate the movements throughout the store. Dependable and built to meet NCR’s Distance sensors mean that the wiiGO is capable of detecting and avoiding any exacting technological standards, the obstacles, improving the customer’s in-store experience like never before. SelfServ™ 90 guides shoppers with its easy-to-use interface. Its multi-touch capability enables a ‘tablet like’ experience that supports gesture- END-TO-END SOLUTIONS based interactions, making it ideal for Stok.ly is launching an exciting multi-channel eCommerce module to compliment the Stok.ly today’s shoppers who ePos, stock and reporting modules already available. are accustomed to The multi-channel eCommerce solution enables retailers and pure play eCommerce using touch-screen vendors to manage all online channels including websites, Google Shopping, Amazon and applications. eBay, through a single view in the stock module – offering considerable time and cost savings by removing the need to manually update each store or site. Stok.ly provides a scalable solution to grow a business, managing inventory, sales orders from all channels, purchase orders, goods in, stock take, pick & pack and dispatch from the stock module. Analytics and reporting online and offline deliver real- time insights into sales, stock and staff performance. 28 RBTE Catalogue

SHOPPERTRAK LAUNCHES LARGE A 3D WORLD A DISPLAY THAT FORMAT REPORTING First time exhibitor Briteyellow is LIGHTS UP showcasing its game-changing mobile ShopperTrak, a leading global provider of app technology, BriteLocate3D. Swedbrand Innovations AB is an agency consumer behaviour insights and location- BriteLocate3D is a brand new 3D within the Swedbrand Group, formed in based analytics, recently introduced Large mapping and location app to help end 2015 to specifically develop and create new Format Reporting. The platform provides large the days of people getting lost and patented technologies. Visit Swedbrand’s format retailers, including malls, department frustrated in massive indoor shopping stand to find out more about one of these stores, and entertainment complexes, with the centres and other large venues. latest innovations: TouchingLight. tools to make sophisticated business The BriteLocate3D app provides a TouchingLight is a Point-of-Sale LED decisions – based on accurate traffic data, all real-time moving 3D image on display that lights up when customers pick from one platform. customers' mobile devices that will a product off the shelf. The display works In the Large Format Reporting tool, accurately reflect their surroundings. with normal price tags that can be freely information can be visualised through heat The app technology can also be used by printed and inserted into the display. maps, graphs and charts, allowing users to retail centre management to visualise Through vibrations caused by taking a export and share data within seconds. the movements of staff and retailers product off or placing back on the shelf, Bill McCarthy, CEO of ShopperTrak EMEA will be able to send offers direct to the the display turns on and displays the commented: “As the relationship between phones of customers who have message in a bright light, shortly after the commercial properties and their tenants registered an interest. light will turn off by itself, creating an continues to evolve, it’s crucial that managers opportunity to encourage a customer to have accurate and reliable data at their make a last minute choice. Consequently, fingertips. ShopperTrak customers can use the TouchingLight becomes an ideal Large Format platform to access all of their communication device to help increase reporting from a centralised location, gaining the likelihood of sales. insights into critical KPIs in order to strengthen leasing negotiations, optimise marketing Benefits include: campaigns and improve operational efficiency.” • A plastic holder that is easily attached ShopperTrak users can gather traffic data to the shelf edge across entire developments, at individual store • A light sheet (LED) 95 X 50 X 2.3mm level and also at specific areas including • A print made to be illuminated from entrance and exit points. This information can the back (a so-called backlit) be used to benchmark performance and help to • Portable and can be freely moved around identify patterns across traffic flow and shopper • Environmentally friendly, the display behaviour, providing precise and accurate data lights up only when needed to help enhance the customer experience. CONNECTING THE DOTS OF THE MODERN SHOPPER

Checkpoint Systems recently announced that it has collaborated with through real-time inventory Microsoft Corp. to bring Checkpoint RFID Merchandise Visibility transparency and order fulfillment solutions to the cloud. Sense + Respond provides multi-channel process automation retailers with a flexible, fast deployment approach to gather real-time • Increased shelf availability insights and predictive analytics. in-store through improved Sense + Respond utilises Checkpoint Systems’ leading Internet of inventory tracking and accuracy Things (IoT) platform for retailers, the OAT Foundation Suite, along • Faster deployment and lower with Microsoft Azure Cloud Solutions, enabling retailers to make total cost of ownership through informed business decisions in real-time. high-performing cloud-based and The new merchandise visibility solution positively impacts retail hybrid IT architecture solutions revenue by optimising the following: • A 360-degree view of customer behaviour • Increased customer engagement and conversion across and touch points through the integration of multi-modal sensor channels through real-time, sensor-enabled shopper insights, data (RFID, NFC, Location-Based etc.) with retailers’ existing systems integrated with systems of record and business intelligence tools of record • Increased omni-channel fulfillment efficiency, service quality • Actionable and powerful insights to retailers by integrating and employee empowerment through sensor-enabled task Checkpoint’s rich IoT data and the powerful machine learning management applications of Microsoft Azure for data mining and predictive • Improved supply chain agility and optimised last-mile delivery analytics capabilities ϐ

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www.cashdrawer.com 30 RBTE Catalogue

RIGHT TO WORK VERIFICATION IGEOLISE PKS Services will demonstrate an innovative Right to Work (RTW) mobile enrolment and verification system to help retailers avoid civil penalties of LAUNCHES £20,000 for each illegal worker. Illegal workers include students with expired visas, or students working more hours than they’re allowed to TRAVELTIME API and people who work on a visitor’s visa. When inspecting documents without the use of technological aids, untrained staff may unwittingly The TravelTime API platform from iGeolise employ illegal workers. enables retailers to list store locations by The PKS solution to this problem is a comprehensive Right to Work time rather than distance. mobile enrolment, credential authentication and verification system utilising the Grabba Most location search results are multimodal, biometric data capture device. Grabba can attach different data capture technologies displayed using distance – ‘within X miles’ in a single device, including passport MRZ, passport chip, driver’s license, ID card, facial, fingerprint – but when travelling, minutes can often and iris data – in a very fast, reliable and portable system. mean more than miles. TravelTime API allows customers to select their time of travel and transport mode, so they can LET’S TALK SHOP… search ‘within X minutes’ and filter results based on how real people travel, not as the Visit Brother UK at its stand and find out how they can help crow flies. to conquer your print environment. Brother UK has the knowledge and expertise to drive TravelTime API offers the following efficiencies, cost-savings and security by taking a more key features and benefits: proactive approach to the management of all areas of print • Delivers more personalised search within a business. results to mobile and desktop users Brother UK recognise that many retailers don’t always • The TravelTime platform will rank and have a clear view of their print spend and offer MPS to help sort a site’s content by the user’s choice gain better visibility of print costs, reduce unnecessary office print and improve productivity. of time and transport mode – so they Brother MPS can also help to ensure printing complements workflows and meets business can decide which result is most relevant goals by: • Directions to a store, door-to-door and • Undertaking a full print audit, covering outputs, volumes and the documents turn-by-turn. Delivered to a user so that types produced they never have to leave the site – turn • Providing recommendations on how to control printing users into customers • Devising a long term solution based on these needs iGeolise is showcasing this technology for the first time at the show. Tried and tested in other industries, property websites INNOVATIVE TEAM reported x3 increase in conversions when switching and recruitment pages found location results were 60% more COMMUNICATION SOLUTION geographically relevant after changing. Strongbyte Solutions is launching its team communication solution, with lightweight Visit iGeolise at its stand and discuss the headsets at its core, at the show. platform with its creators. Strongbyte Solutions has spent the last eighteen months developing VOCOVO, creating a system that helps to deliver efficiency, increased sales and an exceptional customer experience. Taking team communication to a new level of sophistication, benefits of VOCOVO include: • Enables store colleagues to communicate instantly to resolve customer and staff queries – press a button, speak and the whole team can listen, talk and help • Goes beyond headsets with everyone on site connected wirelessly through VOCOVO communication devices such as handsets, checkout KeyPads and customer CallPoints • Device options such as handsets, smartphones and tablets also enable communications to extend cross- enterprise and beyond to offsite warehousing, head office and even sites across the globe • Fully integrates with telephony – never miss another customer call to a store – incoming customer calls are answered using VOCOVO headsets or other VOCOVO devices |Retail Hardware Solutions |Point of Sale |Mobility |Peripherals

Visit Stand 235 www.varlink.co.uk

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Proud to be working with 32 RBTE Catalogue

MARKETING INTELLIGENCE

Jess Stephens, Chief Marketing Officer at SmartFocus, looks in detail at how marketers need to change the way they communicate with the ‘always connected shopper’ and how second screen marketing has taken off as the world goes mobile

The amount of information we consume each at the beginning of shows, to fully interactive Where traditionally mobile marketing has been day continues to increase, and in recent years programmes like I’m a Celebrity and X Factor, seen as the responsibility of the digital the way we communicate and interact has TV producers are waking up to the fact that marketing department, payment via mobile vastly changed. Rather than reading a daily second screening is ‘a thing’ and beyond that, it alongside proximity marketing brings it paper, research shows we are now connected is a good thing to enhance, amplify and squarely into the camp of bricks and mortar to information on the various screens we use favourably augment the viewing experience. It retail divisions. for more than an estimated 444 minutes per will be a different kind of experience focussed It also presents a huge opportunity to day, or around 46% of our waking life. Now, isn’t on live TV, events and interactivity, but it is combat showrooming. With almost 50% of that a stat that makes you want to stop reading certainly not dying out. people admitting to browsing in store then this and go for a walk? Advertising is one of the areas where mobile purchasing online (SmartFocus study, This increase is largely due to the number of use by consumers presents new opportunities; September 2014), anything retailers can do to screens we have in the home, at work and in the second screen concept is a prime example. keep the sale, rather than risk losing to a our pockets and handbags, with the 444 Through technology, advertisers have access to a competitor, becomes hugely worthwhile. minutes being shared across TVs, PCs, laptops, new form of customer engagement and like all Context aware marketing via the mobile is the tablets and smartphones. The screen clocking new things, can start measuring it. Take for best play for this scenario; messaging users up the most hours is the phone, with over 151 example the haughtily named Shazam when they are in the all-important purchasing minutes daily. Engagement Metric which attempts to brand the mind-set. It is not just the number of different devices very act of second screen value tracking for TV So, how does a business navigate this we are using that has led to the increase advertising – handy for a company whose change, and the frontier of the dual screening, though. It’s the multiplier effect created revenues depend on it. Shazam’s companion showrooming landscape? With over half of through second screening. Tablets and mobiles app, now at 100million monthly active users, time spent on smartphones viewing apps, the are being used alongside our primary media loads further information on the user’s all-important download becomes a valuable consumption – at the same time. The second smartphone when a TV ad is tagged, using the way of stealing more screen time. Add to that screen supplements TV with mobile content, digital fingerprint of the audio track. This provides the benefits of being able to add location print ads with calls to action and cinema pre- a wealth of information back to the advertiser based tracking down to micro-location shows with interactivity for the movie-goer. about when their adverts were seen and by how provided by beacons to achieve incremental This combination of technologies creates a many people. Shazam say they will be “respectful” value for the business. The app then acts as a symbiotic relationship between devices rather about tracking this level of personal data while new channel, with carefully targeted push than a competition for attention. The potential allowing advertisers to more effectively monitor notifications able to bring the kind of outcome is an increase in engagement rather their campaign’s performance. engagement you might traditionally expect than passive viewing by the consumer. This So what does this mean for retailers? The from email. means that different channels aren’t fighting it same super-connected consumer is now The most sophisticated campaigns combine out like the home TV screen and movie walking into stores, with the ability to price mobile push notifications within the overall theatres did in the past. The relationship is not compare, share and research while on the CRM program, contacting customers more a mutually exclusive one, but rather move. Retail can make a move to embrace this frequently, but with shorter more contextually complementary, because the mobile – which like TV and cinema are beginning to do, or relevant messages. And don’t forget the Tablet. has fast become the portal most of us choose struggle down the line when choice and Google states that 72% of tablet users make at to connect to the internet – is of course, convenience lose the customer. least 1 purchase a week from their tablet, inherently mobile. A smart approach is to join in the game – making them an extremely valuable segment. The smartphone acts as a companion to allow free Wi-Fi in store and have your e- Tablets are used in the home, with the sofa- whatever your customers are now doing. commerce site load automatically on open; use surfers indexing highly. So search campaigns Instead of binary and independent channels, contextual marketing including beacons and can be day-parted to reflect this at-home usage. represented in a strict bar chart, we have location technology to make sure that you Attribution models become seriously beautiful overlapping Venn diagrams where know when a loyal customer is in store; invite important when considering second screeners. sharing is a must and there is no winner. Why? reviews via connected screens and displays. The purchasing decision moment is likely to Because if you were to make the customer The power to win the customer is squarely in happen on a different device to the buying choose, they would clearly choose their mobile, the hands of the retailer who is not scared of moment, so aligning and integrating efforts with reports stating that the majority of the mobile device in store. across channels is the best approach. This smartphone users are total nomaphobes* With Apple’s introduction of Apple Pay, sounds complex, but it starts with simply (suffering from a fear of being out of phone we’ve started to see mobile payments in store identifying example sessions that might cross contact), not being able to leave their device increase. The loop is then fully closed from from mobile to TV to PC in a way that means alone for more than 7 minutes in the day. mobile marketing to mobile in-store you can plan out your marketing efforts Through the promotion of Twitter hashtags commerce – for certain Apple devices at least. against them. RBTE Catalogue 33

This combination of “technologies creates a symbiotic relationship between devices rather than a competition for attention

The future of marketing rests on a few technology that perfectly connects them with time messaging platform and business can incontrovertible facts: social media is here to this developing demographic. An actual achieve true context aware marketing, stay, the average consumer is mobile, mobile strategy does this. With big data wherever the customer may be, and on increasingly local, using several devices….and capabilities it’s now possible to collect, store, however many screens. probably female. Third screening is just around analyse and manipulate an unprecedented the corner, with wearables being the volume of information in fractional amounts * http://www.businessinsider.com/what-is- anticipated next big trend. CMOs need the of time. Match this with a relevant and real- nomophobia-2014-7?IR=T 34 RBTE Catalogue

INTELLIGENT DISPLAY – THE FUTURE OF RETAIL

Simon Edgar, Senior Director of Point Of Exit systems & software at Checkpoint Systems, looks at technology’s role in transforming retail’s future

Technology fascinates me. I find it incredible how the modern day world functions, compared to a decade ago. Today, we have around 1.6m smartphone apps that let us do pretty much anything, whereas around 10 years ago we were just about seeing colour screens on not-so-smart phones. All this got me thinking about how the retail arena has changed during that time and what the future holds. The retailers that are embracing the new generation of customers through social media and smart devices are the ones who succeed. If you’re anything like me, I won't be alone in saying that my least favourite part of any shopping experience is browsing stores for merchandise. I like to walk in, pick up something in my size, pay and swiftly exit. I enjoy good service and the work retailers put into improving their customers' journey into and around the store - it does make for a more pleasing atmosphere, but I simply go in With the growth of the app market, it’s not with one objective and want to achieve it in hard to imagine a consumer app that could tap record time. bricks and mortar stores into the same retailer information of their Where I relate to other shoppers is in feeling available inventory. By building personal “are realising their the frustration of finding that the item I want is profiles, when a customer enters the store, the out of stock, or simply not where it should be. customers need real app would recognise them and direct them to This is particularly true during the busy sales time visibility of the precise location on the shop floor to find periods. This January, I lost count of the the specific item they came in for, while also number of shops I went into where I found merchandise to fulfil making recommendations of other items that something I liked, but there was no their heightened will go with their potential purchase, all in their opportunity to purchase it – unless I wanted to shopping expectations size and in stock. Given the relevant wear a skin tight shirt. permissions, it’s entirely possible that profiles What’s clear is that if it’s happening to me, it could be shared, with the app making must be happening to hundreds, if not Imagine a store having real time suggestions and guiding the customer to thousands, of other shoppers across the information available, not only knowing suitable items, but this time, for whomever they country. It’s no surprise that Click and Collect precisely what they have in stock on a daily are shopping for. has become so popular, at least the customer is basis, but knowing exactly where it is on the As more online retailers are realising the guaranteed the item that they want, but this shop floor of each store – effectively reducing importance of a physical store for their lacks the personal touch. With some higher those frustrating out-of-stock scenarios. At the customers to interact with merchandise, bricks than normal return rates being experienced by end of each busy day, staff could use the and mortar stores are realising their customers retailers, customers are clearly missing out on location-based data to spot and return need real time visibility of merchandise to fulfil interacting with products before they take misplaced items to the correct rail/shelf, so their heightened shopping expectations. them home, and it is also putting more customers will find it easily the next day. By The same powerful technology improving pressure on retailer’s infrastructure. having the ability to manage individual SKU’s consumer’s experience and one of the main What excites me, having the inside track on that make up their entire inventory, retailers driving forces making this possible for the retail technology developments, is that I have seen would be able to react quicker to popular industry can be summed up with four simple the next answer to these consumer and retailer lines, increasing sales, while cutting down on letters – RFID (radio frequency identification) pain points. over stocking. some know it as Merchandise Availability.

36 RBTE Catalogue

THE TECHNOLOGY HELPING RETAILERS GAIN CONTROL OF THEIR SUPPLY CHAINS

Peter Needle, CEO and co-founder of Segura, looks at the challenges of modern supply chain management and how technology is helping retailers to gain clarity and control

Over the course of the last decade, retail supply not thousands, of components required to approach is open to abuse and can leave a chains have faced unprecedented pressure. make their products. Naturally it can be difficult brand exposed to a multitude of risks. Online shopping has influenced consumer to keep track of exactly what’s going on at For retailers wanting to take this a step expectations and changed the shape of every point in such extensive networks, which further, supply chain audits are the obvious modern fulfilment, while the global economic is how issues arise. choice. These can be useful for assessing a crisis highlighted the need for robust, efficient Many brands will have a list of trusted tier range of criteria, including whether suppliers and economical sourcing. Add to this the one suppliers and may even request that are secure, financially robust and adopt ethical introduction of the Modern Slavery Act and specific components are only sourced from working practices. However, again the California Transparency in Supply Chains Act, selected tier two or three businesses. But what effectiveness of these can be problematic, with and the picture looks particularly challenging about further down? How can a retailer quality often varying considerably. Some may for today’s retailers. guarantee that only these vendors are used? simply involve a self-assessment questionnaire, The situation is clearly complicated, with And even when selecting a supplier, it’s not relying entirely on honesty, while other brands facing concurrent and apparently just a question of getting value for money. auditors will make unannounced site visits to incompatible demands. How do you keep costs Businesses need to be sure that the ensure quality standards are maintained. low and quality high, while addressing components they have sourced are meeting However, even these types of audits have consumer expectations for more sustainable their ethical and quality standards. their limitations. An obvious flaw in this method and ethical products that are available at the is the fact that the process doesn’t take into touch of a button? How are existing solutions performing? account additional vendors who are The answer lies in developing a leaner, more There are a number of existing methods used subcontracted by a manufacturer. These ‘hidden’ efficient supply chain made up of vendors that by retailers to manage their supply chains, to suppliers may offer goods at attractive lower are responsible, reliable and financially secure. varying degrees of success. prices but operate factories with extremely poor For many businesses, however, this may Some will operate a largely trust-based conditions. In these instances, a retailer’s supply seem like an impossible task. Retailers often system, whereby chosen suppliers are provided chain could be at risk without the company or have highly complicated, multi-tiered supply with specific requirements that they are its auditors being aware. After all, how can you chains from which they source the hundreds, if expected to adhere to. Clearly this type of audit vendors you don’t know about? Rebate is another system frequently used by retailers to manage their supply chains and increase transparency. The benefit of this structure is that it allows brands greater control over where components are sourced from for an affordable initial outlay. There are limitations though. Keeping track of exactly how much should be paid by which suppliers can be complicated enough, but what does a business do if a supplier claims to have received fewer orders than expected? With no oversight over the orders placed with lower tier suppliers, it becomes impossible to determine where the problem lies. And miscalculated rebate is not a minor issue. For some retailers, the total owed can stretch to millions of pounds.

Achieve greater oversight What’s clear is that while all of these methods are useful, they don’t achieve the necessary RBTE Catalogue 37

And even when “selecting a supplier, it’s not just a question of getting value for money. Businesses need to be sure that the components they have sourced are meeting their ethical and quality standards 38 RBTE Catalogue

In today’s demand levels of transparency to help retailers “ provided by the right suppliers at the right effectively manage supply chain risk. Faulty driven retail industry, time and reduce the potential for delays. This components could be supplied, shipping dates minor disruptions can greater oversight allows retailers to spot areas could be missed and ethical issues could be of risk or potential cost-savings, as well as exposed, all in spite of the best intentions and have a major impact making the management of rebate payments investments of the retailer. on order fulfilment, and much clearer and simpler. Brands need to regain control over their subsequently In today’s demand driven retail industry, supply chains if they want to be able to meet minor disruptions can have a major impact on the increased expectations of the modern customer satisfaction order fulfilment, and subsequently customer consumer, and technology is likely to play a satisfaction. Having end-to-end visibility is significant role in this. these phases, as needed, to deliver the what gives successful businesses their Segura has developed a cloud-based platform maximum benefit and minimum disruption. competitive edge. that enables brands to map their full supply Each order submitted through the solution To put it simply, improved collaboration and network, creating a clear plan of all approved must be placed against an identified vendor greater oversight give brands more control subcontractors. Once suppliers are identified, and, where required, met and fulfilled by a over what is happening in their supply chains. Segura can offer vendor specific geographical, preferred, nominated or approved supplier. As With this control comes the ability to quickly political and financial risk alerts and reporting, a result, Segura’s software can trace the journey adapt to changes, as well as to foresee and helping brands to recognise issues that could of each individual order, product and manage areas of risk, and identify potential affect supply. This can then be taken into further component in real-time, ensuring visibility and cost-savings. detail by confirming exactly what component or full accountability across any supply chain. Brands can no longer operate their product each supplier provides. With this in place, Segura can safeguard a departments in fragmented silos through a Once the network is finalised, the software business and its customers against unethical, series of unconnected systems. To generate can be extended on a supplier by supplier or non-compliant and uncompetitive secondary revenues in this new and ever-changing component by component basis to trace exactly and tertiary suppliers. marketplace, companies have to take what is ordered and when, as well as providing The system can highlight any anomalies in responsibility for the end customer and move notifications and reporting on when orders are terms of quantity or type of items requested. forward into the next generation of globally fulfilled and shipped. Retailers can opt to Fulfilment of each order can also be traced so transparent, effectively risk-managed and implement any number and combination of customers can be sure that goods are being ethically sustainable operations. RBTE Catalogue 39

THE FUTURE OF RETAIL TODAY

João Rodrigues, CEO of Xhockware, says.... there is money to be saved in effectively reducing checkout times and looks at how it is Xhockware’s goal to solve the most common complaints about grocery /supermarket shopping, to help better the shopping experience for consumers and save money for retailers

Brick-and-mortar retail is based primarily on loyalty mechanisms to identify the customer, giving special rewards and benefits to create a personalised shopping experience. The main issue with the current model is timing as the customer identification only happens at checkout when shoppers leave the store, postponing the redemption of “personalised” coupons and benefits for the next visit. Nowadays, with the growing usage of smartphones, retailers have finally the means to connect with the customer while he's in store. Smartphones are a powerful tool as they allow retailers to track the usage of apps, as well as communicate with their customers in real-time, while they are shopping. Checkout is still the most crucial step in the entire customer journey and retailers are now able to address one of the main retail issues: the long queues at checkout.

YouBeep customers and the store operation. Xhockware has developed YouBeep, a mobile To validate the solution with each retailer, shopping and checkout solution. With Xhockware needed to pilot YouBeep to: YouBeep, customers with a smartphone can • Evaluate if and how shoppers would it was crucial to get scan products as they shop, shortening queues respond to the new technology “the technology in the and reducing customer checkout time by more • See how it would impact their shopping than 70% – and retailers gain access to real- experience hands of the shopper, time customer purchasing data, to help with • Collect feedback and study the impact making many business decisions. of YouBeep on both This innovative shopping solution is based Impact on store operations was measured on a patented pluggable device compatible through speed of checkout, impact on basket customers and the with every existing POS, requiring zero size, and YouBeep share compared to store operation integration in-store, with the overall store sales. installation as simple as Following the pilots, it connecting a was then possible to effective operational savings and a real impact USB cable. construe an evaluation of in the customer experience. YouBeep is a the expected Return on Without any external communication or product for Investment (ROI) for each advertising, YouBeep achieved some retailers worldwide, retailer. spectacular results, generating a real impact in especially grocers / the store operations: supermarkets looking to The results • 91% positive feedback improve customer satisfaction The following results are the outcome of a • 7% – 10% were YouBeep sales while reducing costs and gaining study, held in 6 stores, from 2 leading European • 20% increase in store’s scan rate valuable in-store insights. retailers, for an average period of 3 months. Without any comparing metrics other than • 15% increase in basket size The challenges those of self-scanning, it was difficult to set • YouBeep checkout 3X faster • No relevant change in shrinkage Soon after Lab testing and technical validation expectations. Being a disruptive technology with each retailer, it was crucial to get the and service, in-store promotion was used to technology in the hands of the shopper, and help generate and grow customer adoption, Visit Xhockware at its stand to learn more study the impact of YouBeep on both aiming to achieve results that would generate about this innovative solution. 40 RBTE Catalogue

HOW BEST TO EXPAND INTERNATIONALLY?

Tina Royall, Director of Futura Retail Solutions, looks at how Cath Kidston expanded into Japan

Despite a slowdown in the Chinese economic powerhouse and global economies generally, lucrative overseas markets remain extremely attractive to ambitious UK brands, especially in Asia where demand for British designer fashions and luxury lifestyle goods seem insatiable, for the moment at least. Selecting the right channels for those first steps is important. Showcasing your products through leading international retail brands, or under licence with a franchise model are tried and tested options. An online presence will also help if translations, fulfilment and customer service can be easily implemented. But ultimately, taking full ownership with a physical in country presence maybe the only way to develop continuing momentum and excitement for your brand. This way you gain far greater control and you get closer to your customers too. For expanding fashion brand Cath Kidston, ensures the changes made at head office feed all live in real time. Updates from the UK flow which acquired its Japanese franchise business straight through to each store. While their down to each store with a Japanese front end. of 27 stores in September 2015, a real-time, business in Japan is half the size of their UK real With limited training opportunities prior to the multi-lingual, hardware independent EPOS estate, it only requires some 10% of the ‘go live’ date, the team ran daily update platform, which could be rolled out and resourcing, which means they didn’t have to releases, based on feedback in store and updated from management offices in the UK significantly increase their overheads while cultural requirements, to accommodate any was a key part of the solution. Importantly the adding 27 more stores. issues that crop up as staff familiarised approach has helped to limit the requirement Cath Kidston IT Director Karl de Bruijn found themselves with the new system. for significant in-country overheads. that Futura enabled them to develop a full A crucial stage at the ‘go live’ date was to Implementing new systems and hardware retail model to meet in country requirements have immediate visibility for sales and overnight, to ensure business continuity was a and then scale up to what is a significant retail performance data so the UK management key requirement. The UK management team presence. Business continuity was crucial to team could see what stock was available, how also developed a complete in store retail ensure all stores were mastered centrally, with stores were performing and whether they model with a Japanese front end, including a minimal support on the ground. The ability to needed support, all in Japanese time. Data was fully translated product catalogue, then roll out and update from a central point was needed here almost immediately. integrated with new third-party warehousing paramount. In the end all they needed in store With language and cultural differences to and logistics, CRM and Loyalty Rewards, all was to plug in the tills. We then connected overcome, expansion internationally, especially prior to the transition date. remotely to install the system overnight and into Asia can be a huge benefit, but don’t be Cath Kidston found that they needed a truly next day Cath Kidston was operating pretty fooled into thinking that this commitment global system to master all products and much as normal. doesn’t bring a whole set of new overheads language updates from the UK, including All stores link back to Cath Kidston’s UK head and issues to manage. Controlling costs is promotions and price changes. The key is a office systems for daily retail management crucial and the choice of technology plays a fully integrated global EPOS set up that tasks including allocations and merchandising, vital role. RBTE Catalogue 41

USE YOUR USERS

Christian Sauer, CEO, Webtrekk, says it’s time to focus on the users

You do a lot for your users. You study what they The offline world is already migrating online. like. You seek their feedback. And if they are This evolution will continue. Some of the things away for awhile, you might even send them a that seem cutting-edge today will seem note asking them to stop by. More than ever, entirely normal in a couple years. In the you work for your users. But they can work for meantime, companies need to make sure that you, too. Because while pleasing users has their offline activities can be merged with their never been more important, users themselves online activities. Better yet, companies should have never been more valuable. They are the operate as though offline is simply an glue between your channels. If, that is, you have extension of online. enough data. It makes sense that companies have We all know that effective analytics is traditionally focused on channel-centric getting more complicated. Long gone are the tracking. When the only digital properties were days when mere cookies would do the trick. We online data. Companies simply didn’t go out of websites, that was your channel: Let’s measure all know that marketing is getting more their way to integrate offline and online. TV the website! Fair enough. Then there were apps, complicated, too. The explosion of channels has tracking is still available and is still popular. But and people thought: No problem! We’ll measure added new lines to your budget and new in the years since it launched, we have entered those, too! Then there were apps for different headaches to your routine. But the user – the an age where all marketing actions can and devices and different operating systems. And user brings it all together. should touch digital analytics. ‘M. sites’ for mobile browsers. As we all know, Imagine your iOS app isn’t driving conversion TV is a simple example. It’s already digital. old habits die hard: We’ll just measure those, too! like you want. The website is doing fine, and the You know the exact time that things happen. web developers are feeling pretty good about You know precisely what people saw. Let’s take themselves, but the iOS app just isn’t converting a particularly un-digital example: retail. anyone. But what if, by looking at individual Despite the explosion of e-commerce, less Despite the explosion users and not at separate channels, you see that than 7% of retail sales worldwide took place “of e-commerce, less iOS users are converting 10 times as much as online in 2015. In 2014, the number was just Android users? It’s just that they are converting 5.9%. This is a multitrillion-euro opportunity for than 7% of retail sales on their computers, not their iPhones. retail marketers and analysts to digitise the worldwide took place Channel-centric tracking would reveal a seemingly non-digital. website that is performing great and an iOS Maybe in-store receipts could have a online in 2015 app that needs a new developer. But when coupon code that can be activated when the those two channels are bound together with user creates an online account. And everyone But at some point – probably around the the user, you know what’s really going on. with an account automatically receives special time that each household got its tenth device – Going user-centric like this requires as much offers. And everyone who downloads the app it becomes crazy to focus on channels. digital data as possible, from as many channels can scan a code at checkout to accumulate Companies these days might have five apps as possible. When, for example, we started doing loyalty points. As digital data piles up, suppliers and four websites. It is a waste to assign a team, TV tracking back in 2012, it was a pretty radical will be able to run better campaigns. Those or even an analyst, to each of these properties. idea. At the time, there was a wall between improved campaigns will generate more sales, Instead, focus on the users. Ditch channel- offline data – in this case, TV advertising – and more digital interactions, and again more data. centric. Use user-centric. 42 RBTE Catalogue

MEET AND EXCEED DEMANDS

The Cotswold Company, an online retailer selling a wide range of furniture and accessories for the home, took the decision to bring its previously outsourced warehousing operation in-house. The Cotswold Company’s Warehouse Manager, Paul Wilson, talks us through the process and the benefits of implementing Snapfulfil SaaS WMS

Headquartered in Norwich, The Cotswold The solution Company relocated its warehousing operation As a company, we took the decision to look for from Norfolk to Wednesbury in the West a professional warehouse management system Midlands in 2013 and at the same time decided to automate processes and optimise efficiency to bring the warehousing operation in-house. and accuracy within the warehouse. Following Benefits In addition to the main 90,000 sq ft a review of possible vendors, the company While The Cotswold Company’s volumes warehouse, we also opened a further 55,000 selected the Snapfulfil SaaS WMS. have doubled since Snapfulfil was sq ft facility in March 2015 to support I used to work for a 3PL and had had some implemented, headcount in the warehouse continued strong growth. The two experience working with one of the big on has actually decreased. warehouses handle in the region of 1,200 premise Tier 1 WMS’ but found it to be over We saw an immediate improvement in SKUs and up to 1,800 orders every week, rising complicated and difficult to use. We ruled the operational efficiency and, over time, have used to 3,000 in peak season. biggest vendors out straight away on this Snapfulfil to better manage and allocate basis. We needed something which was user- resources within the warehouse. As a result, I’d say The challenge friendly for any warehouse operative but at the we’re around 30% leaner and, in my experience, Prior to implementing Snapfulfil, The Cotswold same time, was functionally sophisticated. operate with significantly fewer people than Company was using paper-based processes Snapfulfil offered the best of both worlds. many similar warehousing operations. generated by the company’s SAGE accounting Snapfulfil also allows us to carry out all key system to run the warehouse. Our pickers were Implementation warehouse processes simultaneously: goods- going out with reams of paper, which was fine Snapfulfil’s cloud deployment method and in, goods-out, replenishment and auditing. In until one went missing and everything then Software as a Service model means that the my experience this is something that doesn’t came to a standstill. Our headcount was also system can be implemented in as little as 45 happen elsewhere. It has also given us the too high – what we lacked in process we made days and The Cotswold Company was no freedom to operate in a way that is best suited up for in people. exception. This included the writing of to our specific requirements and to innovate We had no real-time stock visibility and due interfaces with the company’s in-house order and adapt as our business continues to grow. to the amount of room for human error, and carrier management systems. In addition to providing real-time stock inventory accuracy wasn’t great, which meant The Snapfulfil project team were excellent – visibility, Snapfulfil’s structured cycle counting that we had to shut down for an annual stock- their preliminary work was good and we were functionality has removed the need for an take. All in all, we just didn’t have the confident that they understood what we were annual stock take and the associated loss of confidence that the warehousing operation asking for. As a result, the implementation was revenue. Receiving capacity has also increased could keep up with the growth and innovation actually much smoother than I thought it significantly, from three containers per day in the rest of the business. would be. previously up to eight. RBTE Catalogue 43

EXHIBITOR PROFILES 44 RBTE Catalogue

2J COMMERCE 760 POD ON MAGENTO PAVILION ADESTRA LTD 690 114 Queens Road, Beighton, Sheffield, S20 1DW, UK Holywell House, Osney Mead, Oxford, OX2 0EA, UK Email: [email protected] Email: [email protected] Website: www.2jcommerce.com Website: www.adestra.com

2J Commerce have over 15 years’ experience designing and building online Adestra have been empowering clients to maximize marketing ROI through stores and have specialised in Magento since its public release. Whether you email-driven technology for over 10 years. Our flexible account structure and are just starting your business, or you're already well established, you can trust obsession with customer success have gained the trust of global and growing to deliver an affordable and effective online store. We have an accomplished in brands alike. Founded on the principle that marketing success takes more than house design and development team, Magento Silver Solution Partner status, technology, we’re not just Software as a Service, we’re Software AND a Service. and we are one of the few agencies to be accredited for Magento 2. Come and speak with us on stand 760 to find out more about how we can boost your business.

3DSPLTD 196 ADVANCED RETAIL UK LTD 718 Unit C, Oaklea House, Limesquare Ind Est, Bretton, Peterborough, Cambs, PE3 60 New Bond Street, London, EC2M 1JJ, UK 8YQ, UK Email: [email protected] Email: [email protected] Website: www.advanced-retail.co.uk Website: www.3dsp.co.uk

3DSP are experts in the field of photogometry, we colour scan in 3D for web Advanced Retail is an innovative UK-based company providing a leading edge sites so your products are view in every angle with precise detail, offering great solution set: Supply Chain Management / Stock Control / Warehouse colour and texture. We use the latest software and technology and can Management / EPOS / Back Office / Head Office / Mobile Solutions / Bi- products amazing photos using the scanning software. Our 3D scan can be Dasboard Reporting / Interfacing. Matched with a commitment to customer embedded into your web site in HTML so it is easy to implement. We also offer service. This a solution by Retailers for Retailers. 360 degree rotation photography in our studio or on site.

4R SYSTEMS 510 ADYEN 127 801 Cassatt Road, Suite 202, Berwyn, 19312, United States Heddon House, 149/151 Regent Street, 4th Floor, London, W1B 4JD, UK Email: [email protected] Email: [email protected] Website: www.4rsystems.com/ Website: www.adyen.com

4R Systems is a leading provider of advanced inventory and supply chain Adyen is a leading payments technology company that provides businesses a services which help retailers significantly increase profits by optimizing their single global platform to accept payments anywhere in the world. Driven by a omnichannel inventory and related supply chain decisions. By profit optimizing vision to improve customer experience, streamline processes and ultimately decisions, such as how much/when to buy, inventory levels at stores or DCs and increase revenue, Adyen enables businesses to process payments across online, markdown levels and timing, 4R clients, such as Family Dollar Stores, Crate and mobile and Point-of-Sale (POS) with over 250 payment methods and 187 Barrel and The Vitamin Shoppe, have seen increases in profits of hundreds of transaction currencies. Adyen serves more than 3,500 businesses and four of basis points. 4R provides retailers with services that fit their business, and are the five largest U.S. Internet companies, including well-known brands such as designed to maximize their profitability. Adidas, Mango, Crocs, Farfetch, Facebook, Netflix, Uber and Dropbox.

ACI WORLDWIDE 626 ALDEBARAN 817 55-57 Clarendon Road, Watford, WD17 1FQ, UK 43 Rue du Colonel Pierre Avia, Paris, 75015, France Email: [email protected] Email: [email protected] Website: www.aciworldwide.com Website: www.aldebaran.com

ACI Worldwide, the Universal Payments Company, powers electronic payments Established in 2005, with offices in France, China, Japan and the United States, and banking for more than 5,600 banks, retailers, billers and processors around Aldebaran designs, produces and sells interactive and caring humanoid robots. the world. ACI software is trusted by many of the world’s leading retailers to Aldebaran currently has around 450 employees involved in the development offer a modern, scalable and robust multi-channel retail platform that facilitates and production of robots. Aldebaran is a company SoftBank Group, who holds a variety of secure payments at the point of purchase. 96% of Aldebaran’s capital. Pepper, the first social humanoid robot capable of understanding and reacting to human emotions. Meet Pepper and learn what allows him to drive traffic, tirelessly greet customers, and recommend products and services and even do real-time (big) data analysis. Pepper is redefining instore customer experiences. RBTE Catalogue 45

ALTODIGITAL 724 ANKER KASSENSYSTEME GMBH 540 3 John Charles Way, Leeds, West Yorkshire, LS16 6QA, UK Anker Kassensysteme GmbH, Werkering 6, Bielefeld, 33609, Germany Email: [email protected] Email: [email protected] Website: www.altodigital.com Website: www.aks-anker.de

ADS Anker is a German manufacturer of best-in-class Point of Sale (POS) Altodigital is an independent, fast growing, all-encompassing IT service hardware for multiple sectors including retail, hospitality and leisure. Our world provider with a national footprint of 12 regional offices and 450 dedicated staff. renowned products include cash cassettes (fliptops), cash drawers (lay-flats), Established for over 35 years and providing over 8,000 businesses by looking chip and pin cradles, stands, customer displays (CDU's) and 'Flexi' Poles, all of after over 35,000 printing, copying devices and managed services. With a range which can be customised to any specific requirement or project. of partners including; HP, Ricoh, Canon, Lexmark, Kyocera and Sharp along with a range of software providers; this enables the company to provide a ‘best of breed’ policy to all businesses allowing the most suited solutions to be applied.

AMICA DISTRIBUTION 796 APADMI LTD 153 Amica Distribution, unit 2 Kings Mill Business park, Chapel Mill Road, Apadmi, Warren Bruce Court, Warren Bruce Road, Manchester, Greater Kingston, KT1 3GZ, UK Manchester, M17 1LB, UK Email: [email protected] Email: [email protected] Website: www.amicadistribution.co.uk Website: www.apadmi.com

Amica Distribution are the appointed UK distributor of ClientPos touchscreen Apadmi is the UK's leading mobile app developer, winner of Large Digital Agency terminals. Clientron are one of the world’s leading suppliers of touchscreen of the Year 2016 that's ranked within the top 10 app developers globally. We Epos and Thin Client Terminals. At RBTE 2016 products on show for the first pride ourselves on our ability to deliver outstanding work, the kind that's time will include the Amica MiniPos and the Wing650. During the last 3 years technically excellent, wildly creative and delivers real benefit to our end clients the Amica reseller network has grown considerably confirming the quality and who include the BBC, the X Factor, the NHS, Jaguar Land Rover and EE. We offer value of Amica's product range. Amica's mission “To distribute the finest the full end-to-end service in mobile app and server development including quality Epos hardware available in the UK, operate smartly and economically initial consultancy and strategy through to UX/UI design, development and test add the minimum to the factory door price and provide excellent support " is along with services in launch and support and maintenance. working. We look forward to meeting current and potential customers.

AMPERSAND 760 POD ON MAGENTO PAVILION APEX RADIO 75 Blackfriars House, Parsonage, Manchester, M3 2JA, UK 102 Tantobie Road, Denton Burn, Newcastle upon Tyne, Newcastle upon Email: [email protected] Tyne, Tyne and Wear, NE15 7DQ, UK Website: www.amp.co Email: [email protected] Website: www.apexradio.co.uk

Ampersand is an award-winning commerce agency that helps established high Our business lies in the hire and sales of high quality two way radios, and in street retailers build better online stores. Ampersand works with multi-channel expert design and installation of complex two way radio solutions. Apex was retailers, such as Poundland, Harvey Nichols and Bensons for Beds, to help established in 1990 in Newcastle upon Tyne. In 2011 we expanded our increase conversion and efficiency through the strategic use of technology. premises to overseas by opening offices in Dublin, and in 2015 we also opened Ampersand understands the common pain point’s high street retailers face offices in Cardiff. Apex provides two way radio communications solutions when navigating the complexities of online retail. Technologies: Magento, across the whole business spectrum, and in the fast moving world of today’s Akeneo Active customers: Harvey Nichols, Poundland, Steinhoff, Bensons for business, two way radio communications play a crucial role in the safety and Beds, Harveys Furniture, Hillarys Blinds, Regatta Group. welfare of people. We supply two way radios to hundreds of retailers across the UK and Ireland including Boots, New Look, TK Maxx, Jack Wills, Argos, and many more?

ANDERS + KERN UK LTD 819 APG CASH DRAWER 669 Norderstedt House, Mildenhall, Suffolk, IP28 7RQ, UK 5250 Industrial Blvd. Ne. E., Minneapolis, 55421, United States Email: [email protected] Email: [email protected] Website: www.anders-kern.co.uk Website: www.cashdrawer.com

Anders+Kern UK Ltd is a leading distributor and integrator of audiovisual In September of 2015 APG Cash Drawer solutions. A+K's combination of high quality product line-up, expert and Cash Bases LTD merged allowing the knowledge and careful selection of complimentary products provide a total AV new company to offer the industries solution to commercial and retail customers. A+K's expertise covers digital widest range of cash drawers, interfaces, signage, room booking systems, projection screens, writing surfaces and AV and cash management solutions. RBTE installation services. PADS4 Digital signage offers a range of professional, 2016, will have APG/Cash Bases scalable signage products to suit your business needs. Across multiple showcasing their combined products industries, our solution provide a platform for targeted signage. and technology for the first time in Europe. In addition to their traditional cash drawers offering, they will present their innovative SMARTtill™ cash management technology. Other products will include NetPRO and BluePRO interfaces as well as several other Mobile POS offerings. 46 RBTE Catalogue

ARCA EUROPE 714 AXIS COMMUNICATIONS (UK) LTD 330 Conference House, 152 Morrison Street, Edinburgh, Scotland, EH3 8EB, UK Glenagles, Belfry Business Park, Colonial Way, Watford, WD24 4WH, UK Email: [email protected] Email: [email protected] Website: www.arca.com Website: www.axis.com

Since 1998, ARCA has been committed to helping people control and Axis offers intelligent security solutions that enable a smarter, safer world. As streamline cash operations in bank branches, retail stores and self-service the global market leader in network video, Axis is driving the industry by kiosks. By focusing on technology and services, ARCA delivers thoughtful continually launching innovative network products based on an open platform solutions to make transactions simpler, more efficient and more secure. Today, - delivering high value to its customers through a global partner network. Axis ARCA provides cash automation technologies to customers in over 50 has more than 2,000 dedicated employees in more than 40 countries around countries in the world. the world, supported by a network of over 75,000 partners across 179 countries. For more information about Axis, please visit our website www.axis.com.

ATTRAQT 1145 BARCLAYCARD PAYMENTS THEATRE SPONSOR Heron Tower, 35th Floor, 110 Bishopsgate, London, EC2N 4AY, UK 1 Churchill Place, Canary Wharf, London, E14 5HP, UK Email: [email protected] Email: [email protected] Website: www.attraqt.com Website: www.barclaycard.co.uk/business

ATTRAQT is a powerful Online Visual Merchandising tool that enables retailers Barclaycard is one of Europe’s largest acquirers and processors of card to increase online sales, boost conversions and tailor customer experiences. transactions. Barclaycard Global Payments Acceptance offers innovative, ATTRAQT Online Visual Merchandising is comprised of 3 key elements: Visual flexible online payment solutions, tailored to help you grow your business, and Merchandising, Advanced Site Search & Navigation and Product protect your customers’ data and reputation. We’re constantly looking at ways Recommendations, all controlled through a single intuitive dashboard. to support our customers in this ever-evolving payment landscape. Payment ATTRAQT is the leading solution for online retailers across the UK and North security is paramount to our business. Our ecommerce infrastructure boasts a America with a client portfolio including brands such as TUMI, Superdry, 99.99% service reliability record, giving you the reassurance and confidence boohoo, Kate Spade, Screwfix and Tesco who see on average an uplift in online you need to succeed today and in the future. Our dedicated team of sales by +23%. ecommerce experts is on hand to provide you with a personalised service and offer you in-depth advice.

AVALARA 77 BARCO 493 Queensberry House, 106 Queens Road, Brighton, BN1 3XF, UK Beneluxpark 21, Kortrijk, 8500, Belgium Email: [email protected] Email: [email protected] Website: www.avalara.co.uk Website: www.barco.com

Avalara simplifies complex transactional tax compliance by automating the Barco Retail & Advertising, as part of Barco's Entertainment Division, offers process using cloud-based solutions that are fast, accurate and easy to use. We Barco's IDN toolkit, to connect content with audiences by using technology in help businesses of all sizes achieve compliance with VAT, sales tax, excise tax, an intelligent way so the right content connects with the right audience at the and other transactional tax requirements. Our cloud-based software platform right time and place. And we proof it every day! Barco is the only manufacturer provides an end- to-end suite of sales and other transactional tax compliance that truly delivers an end-to-end solution with the tools (LED, LCD, Projection, solutions, making this complex world simple. CMS, Data, Sensors, and Cloud Services) to proof ROI on branding and advertising expenses by means of (real-time) analysing audiences combined with intelligent content management. All can be made visible in dashboards or exported as reports to help to make business decisions.

AVER INFORMATION EUROPE BV 665 BCS UK LTD 175 No. 135, Jian 1st Rd., Zhonghe Dist., New Taipei City, 23585, Taiwan 31 Edison Road, St Ives, Cambridgeshire, PE27 3LF, UK Email: [email protected] Email: [email protected] Website: www.avermedia.com/professional Website: www.bcsuk.eu

The AVerMedia Technologies (www.avermedia.com) is the preeminent name in The complete service partner across retail equipment from logistics to the shop designing, manufacturing and marketing multimedia products. Alongside a floor and back office. BCS cover all your equipment repairs, single units to full-line of TV tuner and personal video recorder, AVerMedia provides high volume items, receipt printers to lasers, cash draws to scanners, PC's to quality video capture, converting and streaming devices for consumer, handheld devices and many others across all major Manufacturers. corporate and industrial markets. AVerMedia Technologies is committed to We also help OEM's with logistics, installation and repairs, giving a UK and enriching entertainment experiences and promoting effective communication European base to supply and service new business opportunities. If you need between people. support across your existing estate, if you need new equipment or a base in the UK with a long established and respected company, talk to BCS today. RBTE Catalogue 47

BIXOLON 654 BOARD 282 Tiefenbroicher Weg 35, Düsseldorf, 40472, Germany Tower 42, 25 Old Broad Street, London, EC2N 4HQ, UK Email: [email protected] Email: [email protected] Website: www.bixoloneu.com Website: www.board.com

BIXOLON is a leading global manufacturer of dependable innovative and advanced printing technologies that include POS, Auto ID and Mobile receipt & BOARD International has enabled more than 3,000 companies worldwide to label printers for a range of environments. BIXOLON views its printing technology rapidly deploy BI and CPM applications on a single integrated and as an essential tool for any business and holds itself to the highest standards programming-free platform, in a fraction of the time or cost required by since dedication to customers is its core belief. BIXOLON’s FAST, FLEXIBLE and traditional BI solutions. The BOARD platform provides a single, accurate and FRIENDLY approach to business has much to do with its recent success. complete view of an organization’s information which is fully integrated with enterprise processes.

BOSCH SECURITY SYSTEMS 1046 Broadwater Park, North Orbital Road, Denham, Uxbridge, Middx, UB9 5ZJ, UK Email: [email protected] Website: www.boschsecurity.co.uk

Bosch Security Systems is leading in innovation and quality with reliable and award-winning technology. Next to having its own wide range of security, safety, communications and sound solutions, Bosch is open to integration with partner software, allowing flexible elaboration and enhancement of existing systems. The connectivity of security devices represents challenges and opportunities to deal with the significant amount of information. Bosch products contain cutting-edge technologies, creating intelligent devices that help you save money and time.

BIZERBA UK LTD 1105 BRITANNIC TECHNOLOGIES LTD 280 2-4 Erica Road, Stacey Bushes, Milton Keynes, Buckinghamshire, MK12 6HS, UK Merrow Business Park, Guildford, Surrey, GU4 7WA, UK Email: [email protected] Email: [email protected] Website: www.bizerba.com Website: www.wbtlnet.co.uk

Innovations for the POS: Bizerba is exhibiting solutions for retail requirements Britannic Technologies is an award-winning specialist in voice communications, of the future at RBTE 2016. Newly launched, we introduce you to our MC500, systems integration and managed services. We work closely with you to transform the first scale with an integrated pedestal. It enables completely new store B2C and B2B communications in a way that enhances CX, and we create flexible, concepts and revolutionises self-service, particularly in fruit and vegetable omnichannel ecosystems that maximise existing infrastructure investments and departments. The PC scales can be positioned amongst goods on offer and streamline everyday operations. Leaders in innovation, we help top brands like does not require any extra space or fitting. Celebrating 150 years in 2016, Trailfinders, Wagamama and Pandora to improve communications, customer Bizerba offers a globally unique solutions portfolio of hardware and software analytics, and resiliency with cutting-edge technology, middleware, adaptive based around the central value "weight". This portfolio includes products & cloud service architecture and professional services. solutions related to weighing, cashing, checking, commissioning and labelling.

BLUEBIRD INC 650 BRITEYELLOW LTD 729 SEI Towe 12-14F, 467-14, Dogok-dong, Gangnam-gu, Seoul, 135-856, Korea, Cranfield Innovation Centre, University Way, Cranfield, Bedfordshire, Republic Of MK43 0BT, UK Email: [email protected] Email: [email protected] Website: www.mypidion.com Website: www.briteyellow.com

Bluebird is the innovator and global manufacturer of industrial handheld Briteyellow’s 3D indoor wayfinding application helps people find their way computers, tablets and mobile payment devices, with more than 3,000 more easily inside places where GPS does not work. It uses 3D virtual and customers and 600 partners in over 120 countries. From secure mobile augmented reality on a smartphone to guide people to discover indoor places payments to workforce automation and customer engagement, Bluebird’s and things. Its’ interactive interface can be used to explore a venue prior to visit, broad product portfolio spans all markets, connecting people to information, helping to attract footfall, and boost sales through location based incentives. wherever they need it. The company is headquartered in Seoul, South Korea, has local sales office in the USA and R&D centre in India. To learn more, visit www.mypidion.com 48 RBTE Catalogue

BROTHER 110 BUSINESS INSIGHT 3 875 Brother UK Ltd, Shepley Street, Audenshaw, Manchester, Lancs, M34 5JD, UK Unit 2 Library Road, Clayton-Green Business Park, Clayton-le-Woods, Email: [email protected] Chorley, Lancashire, PR6 7EN, UK Website: www.brother.co.uk Email: [email protected] Website: www.bi3.co

By getting a true and in-depth understanding of your needs and challenges, INNOVATION. At Bi3 we are passionate about innovation. We have built up a Brother provides a robust, flexible, tailored and forward-thinking print solution portfolio of cutting edge but proven technology designed to provide that adapts to the rapid and constant change of the retail sector. Because in customers with clear return on investment solutions. We pride ourselves on such a fiercely competitive marketplace, you need a partner you can trust to thoroughly evaluating equipment from both a commercial and technical take care of your print and let you focus on the day-to-day running of your perspective so that we can deliver robust solutions. As well as best of breed business. partners from around the world, Bi3 have their own in house software developers who have created bespoke reporting software to meet the needs of Retail Managers.

BT WI-FI 1125 BYWAYS LIMITED 496 Email: [email protected] Amaric House, Bramingham Business Park, Enterprise Way, Luton, Beds, Website: www.btexpedite.com LU3 4BU, UK Email: [email protected] Website: www.byways.co.uk

Understanding your customers is the lifeblood of any organisation. That's why Byways has been providing solutions to the apparel industry for over 50 years. we've introduced an exciting new tool to give you insight on who’s coming Labels and packaging are vital to clothing retailers and brands - the entire through your doors, and their behaviour in-store. BT Wi-fi Insight provides supply chain is reliant on the label supplier getting it right every time. Our answers and insights to bricks and mortar locations in the same way web production facilities cover five strategic locations across Europe and Asia, analytics services do for e-commerce. It does this all by using your existing wi-fi allowing us to provide first class service to you, our clients, together with your network, in order to detect the volume of traffic passing by your store each day, manufacturing network. We also offer in-house design services so that we can what proportion come in, how long they stay and where they go. By applying be closely involved from brand conception to the finished solution. We would sophisticated algorithms it transforms your data to give retailers insight into like to show you why Byways Group is the premier choice in the industry. how well they are attracting, engaging and retaining their customers.

BT EXPEDITE 1021 CAMBRIDGE CONSULTANTS 1018 Sandwell business centre, 4th floor, 1 Providence place, West Bromwich, Science Park, Milton Road, Cambridge, CB4 0DW, UK Birmingham, B70 8SZ, UK Email: [email protected] Email: [email protected] Website: www.cambridgeconsultants.com Website: www.btexpedite.com

We are BT’s retail specialists. Our innovative, award-winning solutions are Cambridge Consultants creates and delivers breakthrough products and behind some of the world’s largest and most successful retail organisations. services for clients worldwide - from the largest blue-chip companies to some Visit us on stand #1021 at the Expo and see the latest store, customer and e- of the smallest, most innovative start-ups. The skills and experience of our 540 commerce solutions. We’ll have two retail brands represented on our stand – engineers, scientists, mathematicians and designers help clients derisk and with real-time demos and insight from Pets at Home and Phase Eight. Ask for a commercialise novel technologies - giving our clients valuable competitive guided to tour to see how: edge. We are the ideal partner to take on your R&D challenges, and get your • our integrated store and assisted selling solutions are transforming the product out of the lab and into the field - fast. customer – and colleague – experience at Pets at Home. • store systems, supply chain and an integrated e-commerce platform are driving the business across all channels for Phase Eight. Our solutions underpin the operations of 100 leading retailers in over 170 countries worldwide. We are unique in our ability to provide an end-to-end managed service, from consulting and software to connectivity and CAMBRIONIX LTD 154 infrastructure. We’ll keep your technology up and running so you can focus on retailing. We are not a supplier, we are a strategic partner and proven innovator. St John's Innovation Centre, Cowley Road, Cambridge, Cambridgeshire, We will help you: CB4 0WS, UK • drive efficiency Email: [email protected] • empower staff Website: www.cambrionix.com • provide a seamless customer experience Cambrionix provides unique and innovative charging and data transfer solutions for tablets and other USB devices used in retail. Our patented products (which are also available embedded in our partner’s carts and cases) enable shops to do multiple charging of their devices at their optimal charging rate and simultaneously download material to and from their devices. RBTE Catalogue 49

CARDS & PAYMENTS JOB 180 CASHMASTER INTERNATIONAL 623 London, W5, UK Innovation Buildings, Fairykirk Road, Fife, Rosyth, Scotland, KY11 2QQ, UK Email: [email protected] Email: [email protected] Website: www.cardandpaymentjobs.com Website: www.cashmaster.com/ www.cardandpaymentjobs.com is an online career community dedicated to Cashmaster is a leading, global manufacturer of count-by-weight (CBW) cash the payment industry. www.cardandpaymentjobs.com is committed to management solutions. We work with businesses looking to streamline their cash collaborating with the industry's talent acquisition specialists to match the management, reduce shrinkage, improve accuracy and ultimately deliver an latest jobs with payment experts. We work with industry leaders to offer top improved customer service. From sole traders to large multi-national organisations, payment talent for all jobs across all industry sectors including: Mobile, Cashmaster works with customers across the globe. Our ability to design, engineer Merchant Services, Digital Wallets, Cards, E-Commerce and Transaction and manufacture world-class count by weight devices has earned us a global Processing. Our ability to attract and engage with a global network of passive reputation for excellence in both quality and service. Each Cashmaster machine is and active industry candidates ensures that www.cardandpaymentjobs.com is built to the highest standard with the most advanced technology. the website to advertise your payment roles. To find out more, email us [email protected]

CARDS & PAYMENTS WORLD 824 CATALYST 411 3a Market Place, Uppingham, Oakham, Rutland, LE15 9QH, UK Catalyst House, Unit 9, The Valley Centre, Gordon Road, High Wycombe, Email: [email protected] Buckinghamshire, HP13 6EQ, UK Website: www.cardworldonline.com/ Email: [email protected] Website: www.catalyst-direct.co.uk/

Card & Payments World analyses the latest developments in marketing and Catalyst offers an end to end RFID solution for retailers to: Efficiently deliver loyalty, card and digital payments, technology, customer analytics, card fraud their multichannel goals through accurate inventory visibility whilst gaining and security. Packed with data, analysis, overview and statistics, Card & other valuable benefits including vastly reduced out of stocks. Increase sales by Payments World is the title of choice for industry professionals wanting more transforming the customer experience in the brick and mortar environment in than just press releases. Facts are checked at source, industry leaders to something interactive, personalised and engaging. Catalyst offers advanced interviewed, and the extensive experience of our team used to provide analysis yet easy to deploy menu of RFID solutions for: Tagging / Inventory / Customer of the impact of the news. Everything you need to stay on top of the fast Experience / Security. moving and complex payments industry. Subscriptions include an online daily news service, email alerts, and monthly printed newsletter. Information: www.cardworldonline.com

CARTTRONICS 660 CBE SOFTWARE 172 Glebe View, Wolvey Lodge Business Centre, Cloudesley Bush Lane, Wolvey, School House Business Centre, London Road, Wilmorton, Derby, DE24 8UQ, UK Leicestershire, LE10 3HB, UK Email: [email protected] Email: [email protected] Website: www.cbesoftware.co.uk Website: www.carttronics.com

Trolleys and baskets are critical tools that provide the closest interaction CBE are one of the leading EPoS providers in the UK and Ireland. CBE have a between shoppers and stores during their entire shopping journey. Carttronics proven track record in developing innovative technology solutions for the provides retailers with analytics from trolleys and baskets illustrating shopper hospitality and retail sectors. Visit CBE on stand #172 to see how our solutions engagement, management of assets and types, traffic counting, heat maps, can help improve efficiencies within your business, increase your margins and policy compliance, staffing optimisation and more. Trolleys and baskets provide grow your bottom line. Our award winning FutaTill point of sale system will be a shrink challenge too. Theft of merchandise using these assets, and the asset on show along with our integrated NCR Self-Checkout Solution. itself, is costly. Carttronics Loss Prevention helps stop trolley and basket derived theft using locking wheels and/or alarms.

CASH BASES 544 CEGID 550 Unit 4, The Drove, Newhaven, East Sussex, BN9 0LA, UK 1 Copperhouse Court, Caldecotte, Milton Keynes, Buckinghamshire, Email: [email protected] MK7 8NL, UK Website: www.cashbases.net Email: [email protected] Website: www.cegid.com/uk

In September of 2015 APG Cash Drawer and Cash Bases LTD merged allowing the Cegid is an international group providing cloud services and enterprise new company to offer the industries widest range of cash drawers, interfaces, and management software. The group has 2,000+ employees, 15 offices worldwide cash management solutions. RBTE 2016, will have APG/Cash Bases showcasing and in 2014, its revenues totalled €267 million. Join us on stand 550 to see their combined products and technology for the first time in Europe. In addition Yourcegid Retail, Cegid's retail management software for connected to their traditional cash drawers offering, they will present their innovative commerce. See how our innovative clienteling, mobile POS, omnichannel and SMARTtill Cash management technology. Other products will include NetPRO retail intelligence software could help you deliver a brand experience your and BluePRO interfaces as well as several other Mobile POS offerings. customers will never forget. Our 1,000 customer base includes: GANT, Quiz, FURLA, Whittard, Ted Baker, Barbour and Paul Smith. 50 RBTE Catalogue

CHARGEBOX LTD 170 CIVALUE 474 ChargeBox Ltd, 2D Bollo Lane, London, W4 5LE, UK 15 Halamish St. Caesarea, Israel 3088900 Email: [email protected] Email: [email protected] Website: www.chargebox.com/ Website: www.civalue.com

Founded in 2005 by Imperial College graduate and current CEO, Ian Hobson, ciValue provides high-frequency retailers the tools to put customers at the Chargebox's mission is to keep the mobile world powered by bringing free centre. Its cloud-based, self-service customer analytics and personalized charging to everyone who is on the go. They are now doing so in the top 10 UK recommendation solution applies proprietary predictive data science shopping centres, and around 12 countries worldwide. In 2006 ChargeBox algorithms to purchase and on-line behaviour data, rapidly decoding each manufactured and delivered 100 charging stations across the UK. By 2015 they customer’s “Retail DNA,” then providing actionable insights and personalized manufactured 2000, half of which are exported to their international partners' offer recommendations. Implemented within weeks, ciValue’s customer science network. Chargebox ensures an optimal security and charging experience with automation generates value immediately and continuously. Purpose-built for products designed in the UK, built within an EU supply chain and maintained high frequency retail, ciValue empowers retailers to anticipate customers’ by ChargeBox and its partners. desires and needs to create optimized omni-channel retail experiences, driving loyalty and enhancing profit and competitiveness, through millions of simultaneous one-to-one customer relationships.

CHECKPOINT SYSTEMS 456 CJ RETAIL SOLUTIONS STAIRCASE SPONSOR Leat House, Overbridge Sq, Newbury, RG14 5UX, UK 15 Stuart Road, Manor Park, Runcorn, Cheshire, WA7 1TS, UK Email: [email protected] Email: [email protected] Website: www.uk.checkpointsystems.com/ Website: www.cjretailsolutions.co.uk

Checkpoint Systems is a global leader in merchandise availability solutions for Established over 20 years ago to provide a dedicated superior quality Point of the retail industry, encompassing loss prevention and merchandise visibility. Sale Installation and Maintenance service, CJ Retail Solutions has rapidly grown Checkpoint provides end-to-end solutions enabling retailers to achieve into a market leading retail display company. Renowned for its efficiency and accurate real-time inventory, accelerate the replenishment cycle, prevent out- dependability across a range of in-store marketing services, the company offers of-stocks and reduce theft, thus improving merchandise availability and the a full variety of retail and field marketing solutions which ensure as a brand, shopper’s experience. Checkpoint’s solutions are built upon 45 years of radio retailer or design agency your products or services are promoted in the best frequency technology expertise, innovative high-theft and loss-prevention possible way. solutions, market-leading RFID hardware, software, and comprehensive labelling capabilities, to brand, secure and track merchandise from source to shelf. Checkpoint’s customers benefit from increased sales and profits by implementing merchandise availability solutions, to ensure the right merchandise is available at the right place and time when consumers are ready to buy. Listed on the NYSE (NYSE: CKP) Checkpoint operates in every major COGECO PEER 1 867 geographic market and employs 4,700 people worldwide. Peer1 Hosting, Unit 30-31, Town Quay, Southampton, Hampshire, SO14 2AQ, UK Email: [email protected] Website: www.peer1.co.uk

Cogeco Peer 1 is a global Information Technology provider that delivers data centre, cloud infrastructure (public and private), managed hosting and IT, security and connectivity services to customers across Canada, the United States and Western Europe.

CHETU 953 COGNITIVE TPG 653 10167 W. Sunrise Blvd, Suite 200, Plantation, Florida, 33322, United States 950 Danby Road, Suite 200, Ithaca, 14850, United States Email: [email protected] Email: [email protected] Website: www.chetu.com Website: www.cognitiveTPG.com

Chetu is an award winning full-service software development, integration, and As an established leader in the design and development of innovation printing implementation provider that specializes in creating custom software solutions solutions, CognitiveTPG delivers customized solutions for your challenges of that meet our client’s needs. With more than 1000 employees, Chetu is a true tomorrow. We offer printing solutions with POS, Barcode Label printers and and seamless back-end technology partner that services start-ups, SMBs, and Mobile Printers thermal receipts, labels and tags. Our steel framed designed Fortune 500 companies worldwide. products are widely known in the industry for their reliability, durability and self-sharpening ceramic knifes. We have developed exciting new platforms with DocuShield for on-demand security printing and tracking systems for counterfeiting, loss prevention, and brand protection. RBTE Catalogue 51

COMPETERA 883 CRANE PAYMENT INNOVATIONS 605 Unit 5, Coburg Road, Olympia, Industrial Estate, 00000, London, UK Coin House, New Coin Street, Royton, Oldham, OL2 6JZ, UK Email: [email protected] Email: [email protected] Website: www.competera.net/ Website: www.cranepi.com/en/

Competera is an online dynamic pricing optimization platform for eCommerce. Crane Payment Innovations is the leading supplier of automated cash Launched in 2012, Competera provides high-technological solution for management solutions and develops state-of-the-art payment management retailers, manufacturers and brands, that helps take full control of pricing, systems worldwide. Our T-Flex Coin Dispensers consistently provide fast protect brand's price image, build and implement winning pricing strategies reliable service improving throughput during peak hours. T-Flex Coin and keep ideal prices for online retail everyday. Competera's suite of solutions Dispensers are deployed at the most popular Quick Service Restaurants, include: price intelligence, MAP monitoring, benchmark analysis and more. Convenience Store groups, and Grocery Chains worldwide.

COMPUTOP 30 CROWN COMPUTING LTD 871 3000 Hillswood Business Park, Hillswood Drive, Chertsey, Surrey, KT16 0RS, UK Amber Close, Tamworth Business Park, Tamworth, Staffs, B77 4RP, UK Email: [email protected] Email: [email protected] Website: www.computop.com Website: www.crowncomputing.com

Computop is a leading global payment service provider (PSP) that provides Crown Computing specialise in Workforce Management solutions that help compliant and secure solutions in the fields of e-commerce, POS, m-commerce medium-to-large organisations optimise the investment they make in their and Mail Order and Telephone Order (MOTO). The company, founded in 1997, is workforce. Our solutions include Time & Attendance, Scheduling and HR, headquartered in Bamberg, Germany, with additional independent offices in ensuring you have the right people with the right skills at the right place at the China, the UK and the US. right time! With the introduction of the living wage in April, we will explain how workforce management systems can increase productivity to offset labour costs and prove compliance. Our customers include Pets at Home, Trailfinders, Austin Reed, Aston Martin, Unilever and Royal Mail.

CONTROLTEK 432 CUB BUSINESS SYSTEMS 773 95 Dermody St, Cranford, New Jersey, 07016, United States Ellagårdsvägen 40A, 187 45, Täby, Sweden Email: [email protected] Email: [email protected] Website: www.controltekusa.com/ Website: www.cubbusinessystems.com/

CONTROLTEK is on the forefront of asset protection and security solutions with Cub Business Systems is a market leader in the Nordic countries when it comes three divisions focused on understanding and servicing client needs: to delivering mobile solutions, with many references from satisfied customers CONTROLTEK ISS (Inventory Security Solutions), CONTROLTEK ISP (Intelligent operating in and outside the region. Many of our customer relationships Security Packaging) and CONTROLTEK IVS (Inventory Visibility Systems). started in the eighties and customers have continuously upgraded to our new Delivering state-of-the-art EAS systems and tagging, RFID inventory solutions, products. Several of the most recognized brands in Swedish retail are Cub to the most advanced tamper evident currency and coin bags in the world. customers who use our mobile platform CubLink. CONTROLTEK's transformative solutions have had a major impact on cost reduction and improved profitability for the many retailers we support.

COUNTWISE 1142 CWSI 1044 Unit B1, Beckerings Business Park, The Beckerings Park Estate, Lidlington, Building 3, Chiswick Business Park, 566 Chiswick High Road, Chiswick, Bedfordshire, MK43 0RD, UK London, W4 5YA, UK Email: [email protected] Email: [email protected] Website: www.countwise.com Website: www.cwsi.co.uk

CountWise is the global leader in shopper intelligence: utilising the advanced CWSI is a dedicated Mobile IT integrator and leader in enterprise mobile algorithms and intelligence embedded within the NetCount device we are able security. to determine customer flows, provide real-time queue management and deliver insights into areas of the business that otherwise would have remained unidentified. Combine all these data streams with the ability to incorporate Wi- Fi tracking, customers dwell times and repeat visits you can see why some of the world’s leading brands see us as there preferred partner. 52 RBTE Catalogue

CYBERTILL 531 DATECS UK LTD 336 Clock Tower Court, Knowsley Park, Knowsley, Merseyside, L34 4AQ, UK 8 Summerleys Road, Princes Risborough, Buckinghamshire, HP27 9DT, UK Email: [email protected] Email: [email protected] Website: www.cybertill.co.uk Website: www.datecs.co.uk

Cybertill provides cloud Datecs are a leading manufacturer and distributor of cutting edge mobile POS based retail solutions to product. The range includes EMV and PCI certified payment devices, mobile omni-channel retailers. scanners, mobile, POS and label printers. Datecs will showcase at RBTE the Our system helps retailers Bluepad 50, 500 and 5000, a range of EMV Level 1 and 2, PCI, VISA payWave, manage and integrate MasterCard PayPass, Discover and Amex ExpressPay certified payment devices their bricks and clicks with their supply chain so they run lean and profitable for contact and contactless payments. The Linea Pro range of iOS POS devices operations. Cybertill’s solutions provide retailers with a real time view of their compatible with all Apple hardware and the full suite of mobile and desktop entire business, with a single product and customer file that the entire business printing solutions will also be on display. shares so there is only ever one version of the truth. Cybertill provides retailers with an integrated system including the following modules: EPoS, ecommerce, mail order, merchandising, warehousing, ebay, loyalty and promotions.

DAISY 498 DED 413 Daisy Group, Daisy House, Lindred Road Business Park, Nelson, Lancashire, Harden Road, Lydd, Kent, TN29 9LX, UK BB9 5SR, UK Email: [email protected] Email: [email protected] Website: www.ded.co.uk Website: www.daisygroup.com

At Daisy we recognise the huge benefits of technology in the retail sector, to DED have been a leader in the distribution of PoS hardware for over 30 years. improve the efficiency of your workforce and store operations, and to enable Specialists in a wide range of products for Retail applications, including a an always-available omnichannel experience for your customers. That is why comprehensive selection of products specifically for the rapidly growing MPOS our end-to-end ICT solutions are developed with your business challenges in market, DED offer receipt, kiosk, label and ticket printers, touchscreen terminals, mind. We provide services to 120 retailers and connectivity to 25,000 stores in barcode printers and scanners, data collection terminals, magnetic and smart the UK including Greggs, Asda, AS Watson, Connect Group, Argos, Mothercare card readers and writers, cash drawers, pole displays and plastic card printers and Cath Kidston, and work proactively with Cisco offering powerful solutions alongside a comprehensive range of supporting consumables and accessories. to retailers to accelerate business operations, reduce capital and operating expenses, and increase business agility.

DATALOGIC 440 DELL 360 Datalogic House, Dunstable Road, Redbourn, Hertfordshire, AL3 7PR, UK Dell House, The Boulevard, Cain Road, Bracknell, Berkshire, RG12 1LF, UK Email: [email protected] Email: [email protected] Website: www.datalogic.com Website: www.dell.co.uk/

Datalogic is a global leader in Automatic Data Capture and Industrial Automation markets. As a world-class producer of bar code readers, mobile computers, Dell's retail strategy is based on innovation, efficient and affordable solutions sensors, vision systems and laser marking systems, Datalogic offers innovative and a superior customer relationship model. Combined with Dell end-to-end solutions for a full range of applications in the retail industry. With products used capabilities and solutions, this meets four customer needs: Transform - move in over a third of world’s supermarkets and points of sale Datalogic is in a unique away from outdated platforms, embrace new technologies and consolidate position to help retailers improve the customer experience and streamline systems and processes. Connect - empower through a mobile application operational processes across the supply chain. Visit us on stand 440 at RBTE. framework that securely connects the IoT, mobile and data. Inform - combine data streams and use analytics to find patterns, predict and leverage insights. Protect - overcome security threats and ensure compliance.

DATASCAN 820 DENSO 773 Berkhamsted House, 121 High Street, Berkhamsted, Hertfordshire, Immermannstrasse 65B, Düsseldorf, 40210, Germany HP4 3QL, UK Email: [email protected] Email: [email protected] Website: www.denso-autoid-eu.com/en.html Website: www.datascan.com

As industry experts, Datascan provides Retailers with a choice of On-demand Self- DENSO is a worldwide leading manufacturer in the field of mobile data Scan Inventory Solutions delivered via a Solution-as-a-Service model. Through the capturing and the inventor of the QR Code. We follow one mission: Driven by provision of customer specific software, Fit-for-Purpose scanning hardware and Quality. Our terminals and scanners stand for maximum quality in technology, access to real time data, Datascan is the cost effective, high value option for performance and functionality. Decision-makers in the fields of retail, logistics Retailers looking to take advantage of the accuracy and efficiency of Self-Scanning. and production rely on DENSO for their business requirements and in Datascan has the world's largest Self-Scanning fleet. Backed by a comprehensive, implementing the Internet of Things. DENSO is a member of the Toyota Group secure and scalable management suite we enable the rapid collection. and is exclusively represented in Europe by the DENSO Auto-ID Business Unit of TT Network Integration Europe: www.denso-autoid-eu.com. RBTE Catalogue 53

DILAX SYSTEMS UK LTD 1020 ECONOCOM LTD 150 Unit 1, Rankin House, Knowlhill Business Parc, Roebuck Way, Milton Keynes, Eton House, 18/24 Paradise Road, Richmond-upon-Thames, TW91SE, UK Buckinghamshire, MK5 8HL, UK Email: [email protected] Email: [email protected] Website: www.econocom.co.uk Website: www.dilax.com

DILAX Systems is the leading provider of intelligent system solutions for Econocom is Europe's largest independent provider of Technology Finance. capturing and managing people flows in the retail and transport sectors. We Econocom has over 9,000 employees, operates in 19 countries and posted offer automatic people counting and innovative data analysis tools that enable consolidated revenue of £ 2.09bn in 2014. We believe that acquiring the retailers and shopping centres to gain greater insights into their customers' latest technology is essential to your retail business. With more than 45-year behaviour. Our customised reports help retailers to optimise processes, experience in retail technology, we have the ability to design bespoke finance increase efficiency and improve the shopping experience. We can offer the solutions to support your full omni-channel offering, while reducing the cost of installation of a complete system and/or complex hosting and reporting investment. Econocom finances all retail technology equipment such as tablets, services. Come and talk to us on stand 1020 to find out more. POS, PED, e-commerce software, supply chain services and more.

DYN 696 EGAIN COMMUNICATIONS 586 Queensberry House, 103-109 Queens Road, Brighton, BN1 3XE, UK EGAIN 258 Bath Road, Slough, Berkshire, Slough, SL1 4DX, UK Email: [email protected] Email: [email protected] Website: www.Dyn.com Website: www.egain.com

eGain customer engagement solutions make digital transformation easy for Dyn is a cloud-based Internet Performance company. Dyn helps companies leading brands. Based on a unified omnichannel platform for knowledge- monitor, control, and optimize online infrastructure for an exceptional end-user powered customer engagement, our top-rated cloud applications for web, experience. Through a world-class network and unrivalled, objective mobile, social and contact centres help deliver connected customer journeys intelligence into Internet conditions, Dyn ensures traffic gets delivered faster, across touchpoints, while enabling the business to optimize those journeys and safer, and more reliably than ever. contact centre performance.

EAGLE EYE SOLUTIONS 730 31 Chertsey Street, Guildford, Surrey, GU1 4HD, UK Email: [email protected] Website: www.eagleeye.com

The leading SAAS technology company that validates and redeems digital promotions in real-time for the grocery, retail and hospitality industries.

EBIZMARTS 760 POD ON MAGENTO PAVILION EGIDE 99 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK Centropod@Changi, 80 Changi Road #05-04, 419715, Singapore Email: [email protected] Email: [email protected] Website: www.ebizmarts.com Website: www.https://egide.com.sg

Enterprise Grade Point of Sale for Magento ebizmarts POS is an Enterprise Based in Singapore, EGIDE is a fast growing start-up that provides organisations Grade mobile Point of Sale App that enables selling your Magento products in with leading-edge authentication technology to protect and empower your retail stores for a true Omnichannel experience. Products, pricing, businesses and consumers against product counterfeiting. We create a fully- customers, coupons, orders and returns in a native iOS experience. Take card owned patented encryption system, integrating smartcard and NFC present payments and integrate POS hardware. Create on/off-line orders in technologies to provide a secured digital brand protection platform and store, on the go, or enhance back-office order entry. 22,000+ Magento guaranteed trust of product authenticity. With EGIDE authentication, every user merchants make ebizmarts one of the most recognized brands in the Magento can enjoy optimal accessibility to secure genuine purchases and safeguard ecosystem. brand assets, and combating product counterfeiting is simpler and easier. 54 RBTE Catalogue

ELO TOUCH SOLUTIONS 120 EPSON 831 Kolonel Begaultlaan 1C11, Leuven, 3012, Belgium Westside, London Road, Hemel Hempstead, Herts, HP3 9TD, UK Email: [email protected] Email: [email protected] Website: www.elotouch.com Website: www.epson.co.uk

This year the Epson RBTE stand Elo is a global leader in touchscreen solutions including point of sale system will reflect the changing retail and 10 to 70-inch interactive displays. The inventor of the touchscreen, Elo now environment and showcase has 20+ million retail and hospitality installations in 80+ countries with some innovative solutions to products designed in California and built to last and backed by a three-year support Mobile POS and standard warranty. The Elo touchscreen experience has consistently stood for demonstrate how you can quality, reliability and innovation. Learn more about Elo’s POS solutions at implement additional services EloTouchPOS.com, its interactive displays at EloInteractive.com, and visit Elo’s for customers at the point of transaction. There will be several zones to the corporate website at EloTouch.com. stand and we are delighted to be welcoming some of our key ISV partners. *Tag Retail Systems will show their loyalty and short receipt application for supermarkets and mass merchants. *Comtrex Systems Comtrex Systems has over 30 years of experience in the development, manufacture, supply and support of complete EPOS systems. Helping drive forward many technical ELZAB S.A 620 innovations which today are considered standard within the hospitality industry. They will demonstrate their latest solution running on the Epson TM- Kruczkowskiego 39 street, Zabrze, 41-813, Poland Intelligent platform.*Elavon will show their new mobile POS and payment Email: [email protected] solution for SMEs. *Box Technologies will be launching their new hybrid mobile Website: www.elzab.pl POS work station “Cielo Movedock” with the stylish new Epson TM-m30 printer. Within each of these areas you will be able to see all the Epson printers including the new portable range and TM-Intelligent printers, as well as Epson’s ELZAB is a main manufacturer of fiscal and non-fiscal devices for all kinds of ColorWorks Colour Labelling solutions for personalised labels and shelf edge shops or service points in Poland. The offer contains: cash registers, printers, labelling. The stand will also feature Epson’s Moverio Pioneering binocular price checkers, scales, cash drawers and accessories for retail systems. We also smart glasses that unlock the potential of augmented reality. During RBTE a supply support trade solutions: POS systems, bar code scanners, label printers, demo will be running to showcase an application to enable home or remote mobile terminals and bill printers. ELZAB has a great potential in the shoppers to share an in-store experience through the eyes of a personal subcontracting production activity, especially in mechanical, electronical and shopping assistant via these smart glasses. As the world’s leading projector laboratory tests areas. The company was founded in 1969 and now connect manufacturer we will show some innovative signage solutions and our experience with innovation, creativity and high quality. Workforce Pro printers are leading the way in helping customers drive efficiency in their back office printing. Visit www.epson.co.uk/retail

EMAILAGE 121 No. 1 Poultry, London, EC2R 8JR, UK Email: [email protected] Website: www.emailage.com

Emailage provides intelligent fraud risk assessment using email address as the key data element to identify transactional risk and streamline approvals. The solution leverages a vast global consortium of data, across all industries, and utilizes machine learning methods to interpret the key elements and characteristics of a fraudulent transaction. Emailage is a scalable, SaaS technology that can be easily implemented to provide customized scoring rules that fit any workflow. Put emails to work with Emailage to assess risk quickly, prevent fraud globally, and increase revenue.

ENACTOR 340 ERECEIPTS 197 Brent Pelham Hall, Brent Pelham, Buntingford, SG90HF, Hertfordshire, UK 252B Gray's Inn Rd, London, WC1X 8JT, UK Email: [email protected] Email: [email protected] Website: www.enactor.co.uk Website: www.eReceipts.co.uk

Enactor - world-class retail systems: Channel, Commerce, Platform. eReceipts is a fast growing Retail Technology company founded in 2012 and exists to make retailers customer centric. By digitising receipts the eReceipts SaaS platform enables retailers to engage with 100% of their customers, capture vast quantities of transaction linked customer data and use insight modules to help garner a deep customer understanding. To date the company has uniquely identified in excess of 16 million UK customers and works with companies that include Argos, Halfords, Debenhams, Monsoon, Accesorize, French Connection, Booths, Fred Perry & Jaeger. RBTE Catalogue 55

ERGONOMIC SOLUTIONS 518 EXA NETWORKS 230 B1 Longmead Business Centre, Blenheim Road, Epsom, Surrey, KT19 9QQ, UK 100 Bolton Road, Bradford, BD1 4DE, UK Email: [email protected] Email: [email protected] Website: www.ergonomic-solutions.net Website: www.exa.solutions

Celebrating its twentieth anniversary this Since 2003, Exa Networks has become one of the leading, dedicated Business year, Ergonomic Solutions has grown Internet Service Providers in the UK. Winners of several awards throughout our rapidly to become a global leader in the existence, including Best Business Customer Care and Best Business design, manufacture and supply of the Broadband. In fact, we have been shortlisted for an ISPA award every year since most ergonomically advanced mounting 2003. Yet we are not award-driven. We purely aim to deliver the best Internet and security solutions for a wide range of products to business. This means an uncongested network, an in-house static and mobile technology hardware. Years of deep understanding of the support team, an experienced UK-based customer care team and account evolution of point of service technology hardware ensures that the latest managers who take the time to understand your business needs before generation of Ergonomic Solutions mounting solutions leverage technology to suggesting or offering a solution. Speak to us at the show to find out more. provide a combination of best practice in customer experience, and demonstrable return on investment in a wide range of applications.

ESPRESSO ESSENTIAL 1104 EXPRESS CHECKOUT 195 Unit 2, Oakley green nurseries, Westerleigh hill road, Bristol, BS37 8QZ, UK 107 Clifton Street, London, EC2A 4LG, UK Email: [email protected] Email: [email protected] Website: www.espressoessential.co.uk Website: www.express-checkout.co.uk

Espresso Essential provide high quality ITALIAN bean to cup coffee machines Express Checkout ltd. presents the UK's first ever scan & pay app, SPENCE. specifically for the retail environment. We can provide many tailor made SPENCE is an iOS app that allows customers to 'check-in' at a registered store solutions depending on your business, from small machines through too and then use their mobile device to scan & pay for barcoded products. complete cafe solutions. Come and visit our stand for a free coffee and to Customers never need to carry their items to a till, wait in a line, and queue for discuss out unbeatable show offer! We will beat any UK coffee machine checkout, or have to handle cash and paper receipts again. SPENC is the fastest supplier on quality, service and product offer! checkout possible.

EUROSTOP 433 EXTENSIS 866 West Africa House, Ashbourne Road, London, W5 3QP, UK Suites 17 & 18, Newton House, Northampton Science Park, Kings Park Road, Email: [email protected] Moulton Park, Northampton, Northamptonshire, NN3 6LG, UK Website: www.eurostop.com Email: [email protected] Website: www.extensis.com/retail

Eurostop, an international supplier to the fashion, footwear and lifestyle sectors Celebrating more than is showing the latest versions of its omni-channel solutions, harnessing the two decades in business, latest mobile technology. Eurostop’s e-rmis and e-pos touch provide multiple Extensis is a leading retailers with a versatile solution that scales from a few stores up to 10,000 and developer of software more. Eurostop’s new e-mobile delivers live business intelligence that provides and services for creative clear, actionable information on-the-go. Also on show will be e-manager, a professionals and workgroups. Our solutions streamline workflows, securely middleware layer that enables a fast exchange of product and pricing manage digital assets and fonts, and control corporate typographic branding. information to pass between two disparate systems. It enables retailers to Used by hundreds of Fortune 5000 companies, Extensis' award-winning server benefit from a specialist EPOS solution while using their ERP solution of choice and desktop products include: Portfolio 2016 for digital asset management, Universal Type Server for server-based font management, and Suitcase Fusion for single-user font management.

E-VISION 930 F5 NETWORKS 1041 Valley House, Cray Avenue, Orpington, Kent, BR5 3RZ, UK Chertsey Gate West, London Street, Chertsey, Surrey, KT16 8AP, UK Email: [email protected] Email: [email protected] Website: www.e-visionuk.com Website: www.f5.com

E-visionuk.com design and manufacture high quality aluminium wall and desk F5 provides solutions for an application world. F5 helps organizations mounts for the audio visual industry. Products are compatible with all makes of seamlessly scale cloud, data centre, telecommunications, and software defined monitors, LCD & LED Flat Screen & Plasma TVs. Exclusive Wall mounting networking (SDN) deployments to successfully deliver applications and solutions for Loewe TV's and Bowers & Wilkins speakers including the Zeppelin services to anyone, anywhere, at any time. For more information, go to f5.com are also available. Having UK manufacturing and design allows E-visionuk.com or follow @F5NetworksEMEA on Twitter. to produce bespoke mounting solutions for the hotel, broadcasting, healthcare, office, marine and the retail industry. 56 RBTE Catalogue

FIS PAYMENTS (UK) LTD 242 FORPOS 464 Floor 1, Tricorn House, 51-53 Hagley Road, Birmingham, West Midlands, Unit G4 Kingston Business Park, Kingston Bagpuize, Oxford, Oxfordshire, B16 8TU, UK OX13 5FE, UK Email: [email protected] Email: [email protected] Website: www.fismerchantpayments.com Website: www.forpos.co.uk

FIS, for secure, reliable, multi-channel At ForPOS, our aim is simple, to provide our customers with the very best in retail payment solutions. With its suite tried and tested EPOS equipment. With over 25 years of dedication to the EPOS of TRANSAXpay solutions, FIS process industry, ForPOS is committed to sourcing high quality, reliable products from 2 million point of sale, MOTO & e- some of the world’s leading manufacturers in one convenient place. Allowing commerce card payments daily. We you to choose the very best solution to meet your requirements. help many of the most respected retail, hospitality, fuel & financial services brands to accept and manage payments with solutions that focus on security, efficient transaction processing, data hosting & fraud reduction. With an excellent record of reliability & infrastructure resilience, our experience results from years of developing payment solutions that work.

FLIXMEDIA 228 FROSMO 588 Unit 1, The Technology Park, Colindeep Lane, London, NW9 6BX, UK Kaivokatu 8 B, Helsinki, 00100, Finland Email: [email protected] Email: [email protected] Website: www.flixmedia.tv Website: www.frosmo.com/en/

In a highly oversimplified sentence: Frosmo enables companies to modify any Founded in 2005, we have offices in the UK, USA and India serving over 80 aspect of their online business, regardless of complexity. With our technological countries for our global Retail and Brand Partners. For over a decade, we have been approach, you can develop your website faster than ever before. On a bigger trusted by in excess of 100 of the world’s biggest brands and 1,600 of the world’s scale, we can all agree the Internet has a big impact on humanity, in both our biggest retailers. Our primary role is to provide innovative services that help our personal and professional lives. But to be frank, our online experiences aren’t partners optimise sales conversion, basket value and profit margins on sales with always enjoyable. Companies struggle to keep up with modern web design impactful solutions to engage shoppers. From ensuring your product pages are principles and consumers’ shifting expectations, among other things. At consistently engaging and compelling for shoppers, through to our Shopper Frosmo, our mission is to transform those experiences, and take the web to a Intelligence team who help you understand how your shoppers are behaving. whole new level, benefiting both businesses and consumers.

FOLLOW INSPIRATION 262 FUJITSU 670 Tecmaia - Edifício CeiiA, Av. Engº. Frederico Ulrich 2650, Maia, 4470-605, 22 Baker St, London, W1U 3BW, UK Portugal Email: [email protected] Email: [email protected] Website: www.uk.fujitsu.com/retail Website: www.followinspiration.pt With a 50 year heritage in the Retail & Hospitality sector and a Top 3 position in Follow Inspiration, S.A. is an innovative technological company which believes the market, we pride ourselves on our understanding of the Retail & Hospitality in improving people's lives. Our expertise on hardware and software sector. Focussing on true business benefits we enable organisations to grow development in the fields of robotics, image recognition and indoor their business, their customer base and increase efficiencies through a rapid, positioning allows us to develop leading-edge technologies for retail, industry agile and secure service of IT solutions, services and products. and services. At the RBTE, Follow Inspiration, S.A. is launching the ultimate customer's in-store experience - the wiiGO, an autonomous and self-driven shopping cart, that follows people with or without reduced mobility in commercial environments.

FOOTFALL 534 Footfall Head Office, Yorke House, Arleston Way, Solihull, B90 4LH, UK Email: [email protected] Website: www.footfall.com/

FootFall: know your customers inside and out to increase profitability. FootFall, the retail intelligence company, works with retailers and shopping centres around the world to provide actionable insight into customer behaviour, which delivers increased revenue and improved profitability. Part of Tyco Retail Solutions, we provide 3D data for clear cut decisions. By analysing the most relevant mix of metrics from both store and online behaviour - including customer numbers, queues, sales, marketing and other key performance data - we can identify the widest range of profit drivers. RBTE Catalogue 57

FUTURA RETAIL SOLUTIONS 556 GENEE WORLD 158 The Old Forge, The Street, Tidmarsh, Reading, Berkshire, RG8 8ER, UK Libra House, 2, Wolverhampton, WV3 0LA, UK Email: [email protected] Email: [email protected] Website: www.futura4retail.co.uk Website: www.geneeworld.com

Futura specialise in providing EPOS and retail management software to leading Genee World Ltd is a leading manufacturer and international distributor of lifestyle retailers, fashion houses and touchscreen and digital signage technology. With offices and London, the department stores. Affordable and easy Midlands and representatives across the UK and in over 80 countries across the to use, Futura gives you centralised world. Genee World offers a full consultative, installation and support network. control of your Omni-channel business. Systems cover; EPOS, loyalty, item and stock management, merchandise planning and Business Intelligence, all with fast access to live data to drive accurate decision making. Our focus will help you improve your trading performance, increase efficiency and manage costs, strengthen buying and replenishment, deliver better customer promotions and much more.

GENETEC 198 400 Thames Valley Park Drive, Reading, Berkshire, RG6 1PT, UK Email: [email protected] Website: www.genetec.com

Genetec Inc. develops open-platform software, hardware and cloud-based services for the physical security and public safety industry. Its flagship product, Security Centre, unifies IP-based video surveillance, access control and automatic license plate recognition (ALPR) into one platform. A global innovator since 1997, Genetec Inc. is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators and consultants in over 80 countries. Genetec Inc. was founded on the principle of innovation and remains at the forefront of emerging technologies that unify physical security systems.

GAMMA LTD 597 GIOSG 1103 4 Inns Court, Winetavern Street, Christchurch, Dublin 8, CO. Dublin, Valimotie 13 A, Helsinki, Uusimaa, 00380, Finland D08 XY00, Ireland Email: [email protected] Email: [email protected] Website: www.giosg.com Website: www.storecast.eu

Storecast is a location intelligent site selection and analysis tool for retailers. It Giosg turns web store visitors to buyers with automated actions. We use real- allows user to gain a granular and detailed insight into a location or network of time analytics to recognise the indecisive visitors and target them with the locations' performance. By utilising advanced spatial modelling techniques, right actions. You can choose any action you like from on-site banners and pop- Storecast allows its users to manage marketing activity, identify target areas in ups to proactive live chat with your sales reps. a store's catchment and analyse overall store performance. Storecast also works as an accurate prospector tool, allowing a retailer to analyse a potential store location and predict performance based on a number of criteria, include store size, competitor locations, local population demographics and brand strength. Storecast is a system owned and developed by Gamma.

GANE DATA LTD 920 GIVEX 755 Airedale House, Clayton Wood Rise, Leeds, West Yorkshire, LS16 6RF, UK 161 Drury Lane, 1st Floor, London, WC2B 5PN, UK Email: [email protected] Email: eu-web1.givex.com/support/contact-us Website: www.ganedata.co.uk/ Website: www.givex.com

GaneData is the leading distributor of solutions based AIDC, Point of Sale, Givex offers clients a global reach with cost-effective gift card, omni-channel Digital Signage, RFID & Mobility technologies. The leader in enterprise mobility, loyalty and cloud-based POS systems. Givex products and services give insight some of the UKs' largest and most well-known organisations trust GaneData to into data to enable and drive sales growth, customer relationship management keep their mobile device state up and running. We provide a wide portfolio of and enterprise resource planning. With Givex, clients receive the ‘Experience. products and fully integrated solutions, covering mobile computers, thermal Excellence’ guarantee. printers, barcode readers, labels, tickets and tags, accessories, wireless infrastructure. epos machines and terminals. The company is dedicated to serving organisations around the world that seek more effective and efficient ways of doing business and creating business value. 58 RBTE Catalogue

GLOBAL RISK TECHNOLOGIES 684 HERBERT GROUP / APEX SUPPLY CHAIN 694 77 Sir John Rogerson's Quay, DUBLIN 2, Dublin, Ireland, UK 18 Rookwood Way, Haverhill, CB98PD, UK Email: [email protected] Email: [email protected] Website: www.https://chargebacks911.com/ Website: www.herbertgroup.com

Global Risk Technologies is Europe's first chargeback management firm, Explore our new generation of Apex cloud-based smart lockers for smart providing solutions for card-not-present merchants, banking institutions and retailers. Our click and collect lockers are owned by you, the retailer, and work processors. The company specialises in friendly fraud remediation, promising as a brand and in-store order fulfilment extension of your existing buy online the industry's only ROI guarantee and the highest win rates possible. pickup in-store (BOPIS) strategy. We also have Apex asset management and Combined with their unrivalled chargeback prevention products, Global Risk control lockers being showcased, which are designed to give retailers 24/7 Technologies provides the most comprehensive solutions available on the control and visibility of valuable in-store/warehouse assets, such as mobile market today. Global Risk Technologies' subsidiary Chargebacks911, is one of handhelds, PPE kit, and mission critical items. Be a smart retailer and enhance America's fastest growing chargeback companies. The proprietary technologies productivity and profit with an Apex smart locker. and expert analysis utilised by both these companies provides the industry's most significant results.

GLOODOO 458 HEYDAY GLOBAL LTD 725 Brook House, Birmingham Road, Henley-in-Arden, Warwickshire, B95 5QR, UK 703, Nanyufeng Building, No.6, Pingbei 1st Road, Zhuhai, Nanping, 519000, Email: [email protected] China Website: www.gloodoo.com Email: [email protected] Website: www.gainscha.com.cn gloodoo is a revolutionary mobile enterprise toolkit which is transforming the Gprinter established in 1999, is a professional manufacturer engaged in the way retailers engage with their employees. With its personalised interfaces, research, development, production, sales and service of Mini Receipt Printer, social networking, messaging, tasks, selling and workforce tools, gloodoo Label printer and Thermal Printer Mechanism, We are located in Zhuhai, creates a uniquely integrated environment for colleague engagement. Within a Guangdong with convenient transportation access. With GPRINTER and familiar and appealing app format it delivers all the workplace information Gainscha, Heyday brand, Patent of product design, we have won NO.1 sales which staff need to meet the challenges of modern retail. Compatible with performance in China market for continuous 5 years. All products are CCC, CE Android and iOS, and fully customisable to fit your brand, gloodoo from REPL and FCC certified, exported to Europe, US, Canada, South America, Africa, Asia, Group is the ideal platform for a new generation of BYOD communication and Hong Kong, Taiwan and etc. We welcome OEM and ODM orders. engagement strategies.

GLORY GLOBAL SOLUTIONS 640 HIPERKINETIC LTD 751 Infinity View, 1 Hazelwood, Lime Tree Way, Chineham, Basingstoke, 1 Vincent Square, London, SW1P 2PN, UK Hampshire, RG24 8WZ, UK Email: [email protected] Email: [email protected] Website: www.HiperKinetic.com Website: www.gloryglobalsolutions.com

Glory Global Solutions is the global leader in secure cash management Analytic studies on path to purchase decisions, HiperKinetic is a proven solutions. Operating across the financial, retail, cash centre and gaming powerful engagement analysis tool. Using data capture from sensors installed industries, businesses in more than 100 countries rely on our solutions to above the stores' shelves, capturing customer's interactions with products, enhance staff efficiency, reduce operating costs and enable a better customer including time of interaction, rates of conversions and next actions. Non- experience. Headquartered in the UK, Glory Global Solutions is a wholly owned intrusive, we provide retailers with accurate information on customers' true subsidiary of GLORY Ltd. [TYO:6457]. path to purchase decision process. The analysis covers all visitors in the aisle and all shoppers interacting with the shelves, 24/7 without the human intervention. Insights to make changes to drive real retail value.

GROCERY TRADER 753 HONEYWELL 470 Grandflame Ltd, 12 Kings Park, Primrose Hill, Kings Langley, Herts, WD4 8ST, UK Burgemeester Burgerslaan 40, Rosmalen, 5245 NH, Netherlands Email: [email protected] Email: [email protected] Website: www.grocerytrader.co.uk Website: www.honeywellaidc.com

The Grocery Trader has been published for over 20 years and is the UK’s only Honeywell Sensing and Productivity Solutions (S&PS) is a global leader trade publication exclusively dedicated to the multiple grocery industry. During providing custom-engineered sensors, switches and controls, and productivity the last year we have invested in focusing and refining our circulation and now solutions built around our high performance data collection hardware have an ABC-audited print circulation of 5,203 copies. We also mail the digital including rugged mobile computers, voice-enabled software, bar code version of The Grocery Trader to a requested circulation of 21,629 subscribers. scanners, radio frequency identification (RFID) and workflow printing solutions. The ABC audit confirms that The Grocery Trader is sent to the senior buyers, Our solutions serve customers in aerospace, automotive, field service, trading directors and other decision makers in the head offices and store healthcare, industrial, manufacturing, medical, retail, supply chain, test and managers of multiple supermarkets, Co-ops and convenience store chains. Our measurement, and transportation and logistics markets. prices are extremely competitive, reflecting our targeted circulation. RBTE Catalogue 59

HP 460 IBM MARKETING CLOUD 590 150, Route De Meyrin, Meyrin, 1217, Switzerland 76/78 Upper Ground, London, SE1 9PZ, UK Email: [email protected] Email: [email protected] Website: www.hp.com/go/pos Website: www.silverpop.com

HP Inc. creates technology that makes life better for everyone, everywhere. IBM Marketing Cloud, is a cloud-based digital marketing provider that offers Through our portfolio of printers, PCs, mobile devices, solutions, and services, email marketing, lead-to-revenue management and mobile engagement we engineer experiences that amaze. More information about HP Retail solutions. IBM Marketing Cloud uses customer data and individual behaviours, Solutions is available at www.hp.com/go/pos collected from a variety of sources, to inform and drive personalised interactions in real time. IBM Marketing Cloud powers the delivery of exceptional experiences for customers across the buyer journey by leveraging key data, providing analytical insights and automating relevant cross-channel interactions. As part of IBM Marketing Solutions, it helps make it easier to design meaningful customer experiences across applications, devices and time, accelerating today’s results.

HSO 570 ICONEME P6 Enterprise Point, Altrincham Road, Sharston, Manchester, M22 9AF, UK Universal Display, Units 130-132 Network Hub, 300 Kensal Road, London, Email: [email protected] W10 5BE, UK Website: www.hso.com Email: [email protected] Website: www.universaldisplay.co.uk HSO delivers flexible comprehensive business solutions for your needs today and your vision for tomorrow. Accelerate success with Microsoft Dynamics AX & Universal Display is a leading manufacturer of mannequins, bust forms and CRM and HSO. Founded in 1989, HSO is a leading provider of innovative display products. A global business with offices and showrooms in London, enterprise business solutions that improve the results of our clients. HSO New York City and China. Our in-house team allows for a custom service, cost specialises in selling; implementing, optimising and supporting enterprise reductions and increased speed of manufacture together with a strong solutions configured for the retail industry, based on Microsoft Dynamics distribution network. Introducing ‘Iconeme’ technology. A unique and technologies. HSO provides ERP and CRM solutions and application & business extraordinary way to enhance the shopper experience and drive sales by expertise to assist mid-sized and larger retailers address complex issues. communicating with store mannequins and displays via an app and beacon technology to create the ultimate retail experience.

HTK LTD 391 IGEOLISE 389 HTK Limited, Chapmans Warehouse, Wherry Quay, Ipswich, Suffolk, IP4 1AS, UK 320 City Road, Angel, London, London Central, EC1V2NZ, UK Email: [email protected] Email: [email protected] Website: www.htk.co.uk Website: www.traveltimeplatform.com/

Is your data helping you keep loyal, valuable customers engaged? Does it help iGeolise deliver location-based software solutions to the retail industry. you predict which customers are about to churn — and enable you to do TravelTime platform enables any store finder webpage to display stores by something about it? At HTK, we help unlock key insights buried in your data, to travel time rather than distance. Customers can see which store is a 15-minute build loyalty and grow customer lifetime value. Our cloud platform, the Horizon walk rather than 1.1 miles away. Displaying results by minutes means every Digital Marketing Hub, brings together data from your eCommerce, CRM, WiFi, search is contextually relevant and personalised. Results can adapt to the time EPOS and more into a single customer view. And using simple insight, Horizon of search, preferred transport mode as well as delivering A>B routing automates timely, relevant marketing at scale — by email, SMS, app-push and information. MinuteMapr is their location-based analysis software used to more — to delight your customers and keep them coming back. analyse the best locations for new stores based on travel time data.

HUGHES NETWORK SYSTEMS 240 IIYAMA 950 Hughes House, Rockingham Drive, Milton Keynes, MK14 6PD, UK iiyama International, Wijkermeerstraat 8, Hoofddorp, 2131HA, Netherlands Email: [email protected] Email: [email protected] Website: www.hugheseurope.com Website: www.iiyama.com

Hughes Europe is a market- iiyama are a leading manufacturer of Displays, Touch Screens and Large Format leading provider of high- Displays where efficiency, performance, reliability and user comfort are all key quality, resilient and to the development of iiyama products. At the RBTE 2016 show iiyama will be cost-effective network showing its latest Touch Screen solutions, including a new large format connectivity solutions to Projective Capacitive range which is an ideal solution for interactive signage. organisations throughout Europe. Hughes Europe combines the best of breed Furthermore, iiyama will be launching their new cost efficient touch screen WAN technologies available in the market whilst providing a world-class range, designed for low cost EPOS and other retail applications. To find out managed network infrastructure and service. Combined with mobility, analytics more please visit: www.iiyama.com and digital media solutions to enhance the user experience, Hughes Europe is uniquely positioned to meet the bespoke omni-channel and multi-channel requirements of organisations in all sectors of the retail industry. 60 RBTE Catalogue

INFORMATION BUILDERS INC 273 INMOBI 1017 Beaufort House, Cricket Field Road, Uxbridge, UB8 1QG, UK 265 Strand, London, WC2R 1BH, UK Email: [email protected] Email: [email protected] Website: www.informationbuilders.co.uk Website: www.inmobi.com

Information Builders is a leader in business intelligence (BI) and analytics, InMobi enables consumers to discover amazing products through mobile information integrity, and integration solutions, helping retailers enhance advertising. Recognized by MIT Technology Review as one of the 50 Most productivity, improve customer loyalty and maximise revenue. Our advanced BI Disruptive Companies in the world, InMobi enables over 100 billion discovery and analytics solutions enable retailers to seamlessly integrate and analyse sessions on mobile across a billion users every month, becoming the largest data from multiple disparate sources to deliver an accurate, comprehensive, discovery platform in the world. InMobi’s revolutionary Miip platform enables real-time view of activities across the organisation to employee’s at all technical developers, merchants and brands to engage mobile consumers globally. Our levels. This streamlined access helps retailers operationalise insights to make award-winning creative teams, innovative solutions & products, combined with informed business decisions. big data analytic capabilities that process hundreds of terabytes of data daily, enable our customers make real-time decisions and gain the most value from their investment.

INFOSEC PARTNERS 685 INNOVATIVE TECHNOLOGY LTD 1112 Infosec Partners Group, The Long Barn, Tufton Warren, Whitchurch, Innovative Technology Ltd, Innovative Business Park, Derker Street, Oldham, Hampshire, RG28 7RH, UK OL14EQ, UK Email: [email protected] Email: [email protected] Website: www.infosecpartners.com Website: www.innovative-technology.com

A trusted advisor to significant organisations, high profile individuals and Innovative Technology Ltd (ITL) has been manufacturing ‘State of the Art’ cash families, Infosec Partners provides full-spectrum information security expertise handling solutions for over 23 years and is a market leading supplier to the and managed services to some of the world's largest and most sensitive International Gaming, Amusement, Vending, Retail & Kiosk Industries. A leading businesses and recognised brands. With organised criminal activity on the rise provider of cash handling solutions, Innovative Technology has worldwide both online and in-store, Infosec Partners' flexible portfolio of security solutions offices in Europe, Asia, Australia, North & South America and Trading Partners in (for all areas of the supply chain from sourcing to aftercare) helps Retail more than 20 countries. In 2014 Innovative Technology was named the 13th organisations achieve brand protection and optimal return on their security fastest growing private company in Britain and received the Queen’s Award for investment, to win the fight for loss prevention. Enterprise: International Trade.

INGENICO 610 INSOFT SP Z.O.O 620 17 Ridge Way, Donibristle Industrial Park, Dalgety Bay, Fife, KY11 9JU, UK ul. Jasna 3A, Kraków, 31-227, Poland Email: [email protected] Email: [email protected] Website: www.ingenico.co.uk Website: www.insoft-retail.co.uk

Ingenico is the global leader in seamless payment providing smart, trusted and secure solutions to empower commerce across all channels. We connect Specialization:retail systems retailers to all financial institutions and deliver payment methods with a local, References:over 25 000 stores (see partial list below) national and international scope. Ingenico brings simplicity to payment by Partners / Certificates: IBM Advanced Business Partner helping retailers provide a seamless and secure shopping experience for Microsoft Certified Partner consumers. We are the trusted payment partner for banks, distributors and Quality certificate: retailers of all sizes. We make payments easy, so our customers can take care of ISO 9001 - Design, production, delivery and implementation of Computer business and deliver on their brand promise. Software.

INTERNATIONAL PAYMENT SERVICES 481 2-4 Sheet Street, Windsor, Berkshire, SL4 1BG, UK Email: [email protected] Website: www.Ips-inter.com

IPS is an industry leading omni-channel solution provider specialising in security based payment solutions. With a PCI Point-to-Point Encryption certified solution at the core of our offering, IPS can provide a true end-to-end managed service that enables a simpler path to achieve PCI DSS compliance, whilst providing the level of payment options consumers expect. Through partnership, we endeavour to make the payments journey as seamless and straight forward as possible for our customers, enabling them to concentrate on their core business while ensuring that they choose the correct solution for their processing needs. RBTE Catalogue 61

INTEVI 1147 IP PERFORMANCE 808 The Upper Barn, Mi, Bramley, Tadley, Hampshire, RG26 5BH, UK 1-3 Merietts Court, Long Ashton Business Park, Bristol, BS41 9LW, UK Email: [email protected] Email: [email protected] Website: www.intevi.co.uk Website: www.ip-performance.co.uk

Intevi Ltd are an innovative, forward thinking in store digital media services and IP Performance has been delivering specialised infrastructure solutions and solutions provider. Incorporated in 2009, we have a team of over 20 specialists integrating complex network systems since 1994. We deliver with 50+ years collective, relevant experience in delivering & manufacturing internet/networking services and products as well as professional, certified high end systems in the digital retail sector. Our intelligent digital solutions network management and technical support services - 24 hours a day. IP allow a retailer to take control of their in store technology centrally to ensure a Performance has built a reputation for technical expertise across a range of relevant message is triggered and displayed at the right time for a specific technologies, and can demonstrate a history of translating technology into customer with the analytics to prove its success. Our ethos is to supply turnkey solutions for our customers, improving productivity and efficiency, and scalable solutions based upon customer’s actual business needs or pains with delivering a real return on investment. Our clients range from the largest metrics to prove real world ROI . telecommunication service providers, to blue-chip corporates, to the education and local government sectors.

INTREPID RETAIL 482 IPSOS RETAIL PERFORMANCE 480 Unit 7 First Quarter, Blenheim Road, Epsom, KT19 9QN, UK Beech House, Milton Keynes, MK14 6ES, UK Email: [email protected] Email: [email protected] Website: www.intrepid-retail.com/ Website: www.ipsos-retailperformance.com/

With over 30 years’ experience with retailers, Intrepid Retail supplies a unique Ipsos Retail Performance is one of the leading global retail consultancies, portfolio of integrated retail support systems, to give your business the edge offering people counting, customer behaviour insights and retail analytics to an over the competition. From RFID, supply chain and logistics, stock room ever-growing client list. Our solutions give retailers the ability to measure, monitoring and access control to security and merchandising, smart digital manage and improve shopper behaviour and the customer experience in store. communication and advertising initiated by facial recognition; all providing invaluable retail knowledge to sell increase sales in a smarter, futureproof way.

IO INTERGRATION 1016 IVEND RETAIL 520 31 Central Street, London, EC1V 8AB, UK Couching House, 1 High Street, Watlington, OX49 5PX, UK Email: [email protected] Email: [email protected] Website: www.iointegration.com/ Website: www.ivend.com

IO Integration is a leading global provider of marketing automation iVend Retail delivers fast track Omnichannel retail management solutions for technologies for world class organisations. Our technologies automate the the way retailers work today, implementing technology that is built to enable processes of producing, managing and sharing digital media, thereby boosting change, not just built to last. iVend stands for innovation in retail technology productivity, lowering costs, and improving communications. and leadership in Cloud management and mobile retail, and provides expert IO Integration offer solutions for marketing automation, DAM, brand solutions for multi-format, multi-location, multi-channel and multi-sector management, CMS, CXM, online content, video and media asset management, retailers. At RBTE 2016, iVend will be showcasing its omnichannel solution for global collateral collaboration, cross-media publishing, pre-media job- profitable retail along with a range of leading-edge integrated omnichannel processing, soft proofing, online review and approval, digital capture, content solutions from selected iVend partners. localisation, and job tracking from technology providers including NorthPlains, censhare, DALIM, and Archiware.

IORESOURCE 860 IZBERG MARKETPLACE 693 Unit 2, Charvey Lane, Industrial Estate, Rathnew, Wicklow, A67 FW40, Ireland 77 rue la Boétie, Paris, 75008, France Email: [email protected] Email: [email protected] Website: www.ioresource.com Website: www.izberg-marketplace.com

IOResource was established in October 2002 and has become Ireland's leading IZBERG Marketplace is a leading SaaS tool (Marketplace-as-a-Service). IZBERG's Value-Added Distributor of EPoS & AIDC/Mobility products and solutions. As a API-first platform allows retailers to easily become a fully automated & scalable trade-only organization we are working in partnership with some of the world's marketplace (aka multi-seller platform) in order to increase their leading EPoS and AIDC vendors to provide you with the latest technology and products/services range, and generate more revenue, within a highly secure solutions. We provide extensive logistical resources and expertise. With our and reliable environment. main Office and warehouse facilities based in Rathnew, Co. Wicklow, we have the capacity to supply most goods ex-stock, providing customers with better availability and shorter lead times. 62 RBTE Catalogue

JDA SOFTWARE UK LTD 710 KANTANMT 982 3 The Arena, Bracknell, RG12 1PU, UK Invent Building, DCU Campus, Dublin, 0000, Ireland Email: [email protected] Email: [email protected] Website: www.jda.com Website: www.https://kantanmt.com/

At JDA, we’re fearless leaders. We’re the leading provider of end-to-end, KantanMT is the number one provider of Custom Machine Translation (CMT) in integrated retail and supply chain planning and execution solutions for more the world, helping retailers to expand globally by instantly translating product than 4,000 customers worldwide. Our unique solutions empower our clients to description content. The SaaS platform enables clients to create and manage achieve more by optimising costs, increasing revenue and reducing time to Custom MT engines securely in the cloud, the highly scalable, flexible and value so they can always deliver on their customer promises. Using JDA, you intuitive platform supports 760 language combinations and is easily integrated can plan to deliver. with translation and localization workflows. Retailers are one of the largest MT user groups, and our retail clients leverage precise, scalable, high-quality Fully Auto Usable Translation (FAUT) to get their products to international customers ahead of their competitors.

JIGSAW 24 1111 KANTAR RETAIL VIRTUAL REALITY 288 Email: www.jigsaw24.com 3 Copperhouse Court, Calecotte Lake, Milton Keynes, MK7 8NL, UK Website: www.jigsaw24.com Email: [email protected] Website: www.kantarretail.com/virtual-reality

For further information please visit our stand. KR Virtual Reality works successfully with some of the world’s leading Retailers, helping them make Better, Faster, Cheaper Decisions at store, shelf and product level. We deploy the latest VR technology to step change retail and shopper understanding, leveraging the benefits of retail realistic visualisation. By bringing retail space and data into a virtual world, retailers are able to understand, plan, evaluate and communicate retail execution better than ever before and transform capability in Range Planning, Collaborative Sign-Offs, Store Design, Store Marketing & Shopper Research.

JUNGHEINRICH UK LTD 1040 KASEYA INTERNATIONAL UK LTD 236 Sherbourne House, Sherbourne Drive, Tilbrook, Milton Keynes, MK7 8HX, UK 21 Risborough Street, London, Greater London, SE1 0HG, UK Email: [email protected] Email: [email protected] Website: www.logistics-systems.co.uk Website: www.kaseya.com

Jungheinrich Systems and Projects offer a complete end to end solution Kaseya is the leading provider of complete IT management solutions. Offered including conceptual design and planning, project management, turnkey as an industry-leading cloud solution or on-premise software, Kaseya allows implementation and worldwide after-sales support solutions for all of your organizations to efficiently manage and secure IT in order to drive IT service intralogistics needs. Jungheinrich WMS the warehouse management software and business success. Kaseya solutions currently manage over 10 million that makes complex processes simple, ensures short implementation times, is endpoints worldwide. Visit: www.kaseya.com highly flexible via parameter optimisation and can be adapted to almost any change in warehouse management systems.

K3 RETAIL RETAILER'S LOUNGE SPONSOR KESTRONICS 80 80 Park Drive, Milton Park, Abingdon, Oxon, OX14 4RY, UK Kestronics Ltd, Unit 26, North Orbital Commercial Park, Napsbury Lane, St Email: [email protected] Albans, Hertfordshire, AL1 1XB, UK Website: www.k3retail.com Email: [email protected] Website: www.kestronics.co.uk

Calling all retailers – be sure to visit the K3 Retailer's lounge, where you can More than a hardware distributor, Kestronics are a hardware solution provider. relax, grab a coffee and take the weight off your feet. Catch up with one of the We work closely with our customers to find the best solution for their needs. K3 team to get your golden ticket envelope, you could be one of the lucky ones Part of our strength is in sourcing product from overseas manufacturers. At the and collect a £50 gift card. We'd be happy to explain over a coffee how we Retail Business Expo we will be focusing on our comprehensive range of POS apply connected Microsoft Dynamics technology from AX to NAV, all Cloud hardware, barcode scanners and Chip and Pin devices which we specialise in. enabled to make retailers’ lives easier. More than 800 national and In addition we can personalise staff lanyards and ID passes. We also stock a international retail brands from Charles Tyrwhitt and The White Company to wide range of magnetic, IC and contactless card readers, NFC and RFiD Ryman, Hobbycraft and English Heritage are able to pursue their business goals components, industrial keyboards and ID card printers. with the expertise of K3 Retail the UK's #1 Microsoft Dynamics Partner. Catch up with one of the K3 team to get your golden ticket envelope, you could be one of the lucky ones and collect a £50 gift card. RBTE Catalogue 63

KEYSTONE SOFTWARE DEVELOPMENT LTD 294 KIRONA 722 Units 1-3 Priest Court, Springfield Road Business Park, Springfield Road, Barrington House, Heyes Lane, Alderley Edge, Cheshire, SK9 7LA, UK Grantham, NG31 7BG, UK Email: [email protected] Email: [email protected] Website: www.kirona.com Website: www.khaoscontrol.com Kirona enables organisations that provide field based services to improve Developers of business systems to drive Multi-Channel and Omni-Channel productivity, customer service, simplify and streamline processes whilst companies we provide highly-functional back office systems with fully reducing costs. They do this by implementing Kirona’s market leading, truly integrated web sites and other sales channels. Our Back Office Solution Khaos dynamic resource scheduling software and mobile worker applications. Over Control allows you to grow your business sustainably and quickly, bringing 30,000 field-based workers across a broad range of industries, rely on our immediate control and efficiencies to your operation. Meaning that you and software to deliver exceptional service to their customers and increase your team can focus on the fun stuff! Whilst our eCommerce solution, productivity. Our market-leading position has been earned through meticulous Complete Commerce, gives you the opportunity to deploy best-of-breed focus, innovation and expert knowledge. kirona.com functionality and design, that can be integrated with Khaos Control, or the ERP solution of your choice. - See more at: www.springfair.com/Exhibitor/Keystone- Software-Development-Ltd-

KFP TOTAL IT SOLUTIONS LTD 634 KLARNA 663 KFP Total IT Solutions, 17 Blacklands Way, Abingdon Business Park, 36 Carnaby Street, London, W1F7DR, UK Abingdon, Oxfordshire, OX14 1DY, UK Email: [email protected] Email: [email protected] Website: www.klarna.com/uk Website: www.kfpit.com/

Specialise in providing in-store retail IT systems and solutions, project Klarna’s vision is to become the world’s favourite way to buy. With Klarna management & support platforms. Big enough to cope, small enough to care. Checkout, customers only need to provide their email address and postcode to Our mission is to provide our clients with truly integrated IT solutions that complete a purchase - no registration is needed. By offering all payment make a real difference to their business, building long standing relationships so methods in one single buying flow, we separate the buying from the paying that we can fundamentally understand the needs of our clients. We are not a and allow consumers to pay at their convenience. At the same time, it provides huge corporate company who may treat clients as an account number. We are merchants with one risk-free and easily administered solution for all their neither a small one-man-band offering cheap services. What KFP offers is a payment needs and increases their conversion. Klarna was founded in perfect blend of experience, structure and a practical approach. Stockholm in 2005 and is today one of Europe’s fastest growing companies. Klarna has 1400 employees, active in 18 markets, serve 35 million consumers and 50 000 merchants.

KIOSKS 4 BUSINESS 173 KOAMTAC INC 880 Kiosks4business, Basingstoke Road, Spencers Wood, Reading, Berkshire, 116 Village Blvd., Suite 305, Princeton, Middlesex, 08540, United States RG7 1PW, UK Email: [email protected] Email: [email protected] Website: www.koamtac.com Website: www.kiosks4business.com

Kiosks4business is team of talented engineers and designers creating stylish KOAMTAC’s KDC Bluetooth barcode scanners and mobile POS companions are touchscreen terminals which your customers will want to use time after time. the world’s most compact yet durable and dependable data collectors on the Our kiosks feature the latest touchscreen technologies and high quality market today. KOAMTAC’s products are backed by a team of Class A engineers components used throughout. Kiosks4business provide a comprehensive driven by innovation and excellence to maintain the company’s leadership service to our customers which includes custom designs, software, status in Bluetooth barcode scanning technology. maintenance and ongoing support. Kiosks4business is a division of Olancha Group Ltd, an electronics providing design support in wireless M2M/IoT, remote monitoring and Audio/video technology.

KIOWARE KIOSK SOFTWARE 238 KOTRAK LTD 1124 KioWare Europe Ltd, 25 Horseshoe Park, Pangbourne, Reading, Berkshire, 13 Bayley Street, London, WC1B 3HD, UK RG8 7JW, UK Email: [email protected] Email: [email protected] Website: www.kotrak.co.uk Website: www.kioware.com

KioWare kiosk software is security software used to create your own self service Kotrak Group are a global provider of ERP systems, experienced integrator of IT kiosk or public access device. KioWare secures Windows and Android operating systems and a reliable developer of modern business applications. We run systems, allowing visitors to access only the websites or applications permitted. projects in Poland and abroad. We’ve been operating in the market for over 20 With attract screens to draw customer attention and custom navigation and years. Throughout this time we make efforts to take care of our development, start pages, retailers can create their own customer experience in a few simple good reputation and honesty towards our business partners. Moreover, we steps. KioWare locks down the self-service device for secure payment offer retail systems and POS solutions integrated with hardware. KOTRAK processing. The KioWare team is based in York, Pennsylvania (USA), with an PRESENTS IN NUMBERS: 95 specialists / 60 software developers / 35 consultants office in Reading, UK. Download a free trial at KioWare.com. / 6 branches / 6500 customers / 30 leading technologies. 64 RBTE Catalogue

KRONOS SYSTEMS LTD 1113 LOBSTER UK 100 Capitol Building, Oldbury, Bracknell, Berkshire, RG12 8FZ, UK Dunston Innovation Centre, Dunston Road, Chesterfield, Derbyshire, Email: [email protected] S41 8NG, UK Website: www.kronos.co.uk Email: [email protected] Website: www.lobster-uk.com Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organisations from SMEs to Global Enterprises Lobster is the UK’s ultimate tool for EDI and EAI. Lobster data gives you control in more than 100 countries - including more than half of the Fortune 1000® of internal and external data transfer, exchanging thousands of files in any - use Kronos to Control Labour Costs, Minimise Compliance Risk, and Improve format with suppliers, clients and professional partners and allowing mapping Workforce Productivity. Learn more about Kronos for Retail Time and and new profiles to be set up in house. This time and money saving alternative Attendance, Optimised Scheduling, Absence Management, and Labour to value added networks improves your responsiveness to changing demands Analytics applications at www.kronos.co.uk. Kronos: Workforce Innovation That and speeds up the decision making process. Complementary software is also Works & trade. available to manage supply chains, product information and e-commerce. To find out more visit Lobster on stand 100.

LEXMARK 410 LOLLY 136 Lexmark International Ltd, Highfield House, Foundation Park, Maidenhead, First Floor, Cyrstal Gate, 28 - 30 Worship St, London, EC2A 2AH, UK Berkshire, SL6 3UD, UK Email: [email protected] Email: [email protected] Website: www.itslolly.com Website: www.lexmark.com/en_gb/solutions/retail.html

Lexmark International is a global technology leader creating enterprise EPoS and payment stuff for small retail businesses. software, hardware and services that remove the inefficiencies of information silos and disconnected processes. Lexmark combines our innovative technology with deep industry expertise to automate information-driven processes in retail, financial services, healthcare, manufacturing, education, government and more. These solutions bridge crucial gaps between your core systems and the information outside their control—simplifying and completing the processes that run your business. Learn more at lexmark.com/retail

LIGHTSPEED POS 890 LOYALTY GIFT CARD AG 281 201 Borough High Street, London, Greater London, SE11JA, UK Florastrasse 13, Thalwil, 8942, Switzerland Email: [email protected] Email: [email protected] Website: www.https://lightspeedhq.co.uk/ Website: www.loyaltygiftcard.ch/de/

Lightspeed provides retailers the simplest way to build, manage, and grow their business and create a better customer experience. More than 34,000 We are an expert for processing electronic Gift Cards world-wide. Many businesses processing over £7billion in transactions annually use different known retailers have successfully introduced their Gift Cards with our Lightspeed's mobile POS and commerce platform to manage inventory, solution. Next to the Gift Card software, we provide an all-round support and customer preferences, sales, and analytics to get a complete view of their entire consulting service regarding Gift Card. business in one place. On average stores powered by Lightspeed grow sales by 20% in the first year. Call +44 20-3695-9599 or email us at [email protected] to talk to a Lightspeed expert.

LINCSAFE 800 LOYALTY MAGAZINE 824 Industrieweg 4, Maarssen, Utrecht, 3606 AS, Netherlands 3a Market Place, Uppingham, Oakham, Rutland, LE15 9QH, UK Email: [email protected] Email: [email protected] Website: www.lincsafe.com Website: www.loyaltymagazine.com/

Lincsafe and CashTester will be collectively present at stand no. 800. LincSafe is Loyalty Magazine is an online magazine, providing all the services of a a young company which develops, manufactures, sells and maintains traditional magazine, but much faster. We publish daily news, send weekly email Intelligent Safe Solutions. LincSafe owns all its technology and develops alerts to subscribers informing them of recent posts and publish the opinions hardware and software in-house, creating flexible and well priced solutions for and latest research of the industry's best proponents. Can't access our member’s demanding customers. Cashtester was founded in 2004 and since then we area. Subscribe now for just UK £98 for a full year of daily news, features and have experienced a continuous growth in the European market. Together with analysis of the loyalty market. Contact Maxine Wernick [email protected] our sister company Lincsafe, we can provide you with a complete package of for more information or call our team on +44(0)1572 820088. cash handling products like detectors, banknote counters, fitness sorters, deposit machines and much more. We can offer you expertise, a wide range of products and service! RBTE Catalogue 65

LYONS CONSULTING GROUP 668 MANHATTAN ASSOCIATES 512 239 Kensington High Street, Suite 111, London, W8 6SA, UK E2 Eskdale Road, Winnersh Triangle, Wokingham, Berkshire, RG41 5TS, UK Email: [email protected] Email: [email protected] Website: www.lyonscg.com/ Website: www.manh.co.uk

LYONSCG is the industry's premier eCommerce digital agency, serving brands, Over the past 25 years, Manhattan Associates has earned a reputation for retailers, and B2B organisations with tailored solutions that maximise their building technology solutions to solve the most complex, business-critical online potential. The firm offers a full range of digital strategy, digital marketing, supply chain, inventory and now omni-channel problems. Across the store, application hosting and support, experience design and eCommerce through your network or fulfilment centre, we deliver market-leading solutions implementation services for the Demandware, hybris and Magento platforms. that supports top-line growth and bottom-line profitability. By converging LYONSCG is the recipient of the Demandware Delivery Partner of the Year, front-end sales with back-end supply chain execution, our software, platform Magento Partner Excellence and Magento Innovator of the Year award. technology and unmatched experience help our customers get commerce LYONSCG is eCommerce Realised! ready and ready to reap rewards of the omni-channel marketplace.

MAGENTO 760 MAPOS 115 54 N. Central Avenue, Suite 200, Campbell, 95008, United States Vanha Talvitie 11 c, Helsinki, 00250, Finland Email: [email protected] Email: [email protected] Website: www.magento.com Website: www.mapos.fi

Trusted by more than 250,000 businesses worldwide, Magento Commerce is Mapos gives a full view into your stores. - Are your products presented as the leading provider of open omnichannel innovation to retailers and brands agreed? - How is your campaign built across a country or the world? - Ensure across B2C and B2B industries. Magento Commerce is supported by a vast your retail actions with easy-to-use mobile solution. Mapos is a software and global network of solution and technology partners, a global developer service supplier located in Helsinki, Finland. Mapos is specialized in boosting community and the largest e-commerce extension marketplace available for sales and marketing operations in bricks and mortar and other point of sale download on the Magento Marketplace. locations.

MAGTEK 300 MARVELPRESS 1110 Shrivenham Hundred Business Park, Watchfield, Swindon, Wiltshire, 3 Hydra Way, Nether Lane, Ecclesfield, Sheffield, South Yorkshire, S35 9AG, UK SN6 8TZ, UK Email: [email protected] Email: [email protected] Website: www.marvelpress.co.uk Website: www.magtekeurope.com

Since 1972, MagTek has At Marvelpress we specialise in printing personalised designs, photos and been a leading images onto a wide variety of high quality retail products on-demand. Our manufacturer of electronic fulfilment service allows you to monetise your brand or images by offering devices and systems for custom and personalised tech cases, promotional and giftware items directly to the reliable issuance, your customers. We provide software that allows you to sell a wide range of our reading, transmission and security of cards, cheques, PINs and other high quality personalised products directly to your customers through your identification documents. At RBTE 2016 MagTek will showcase ExpressCard our existing website. It’s a really simple way of generating new revenue from the instant EMV card issuance hardware platform. ExpressCard allows for the full booming trend in personalisation by giving your customers the opportunity to personalisation of any EMV Chip + PIN card in an attended or unattended purchase high quality products featuring your design or one they choose. environment and is revolutionising the way cards are issued. Also on display will be our range of Open Source P2PE payment terminals including new innovations in tablet based POS. MASTERCARD 342 10 Upper Bank Street, London, E14 5NP, UK Email: [email protected] Website: www.mastercard.com/gateway

Our gateway offers industry leading, global payment processing services and advanced fraud management solutions - for merchants, industry partners and acquiring banks. We recognise that the digital commerce market represents a key area of growth for our customers. As such, it’s a key focus for us at MasterCard. 66 RBTE Catalogue

MAXTAG UK LTD 896 MIDLAND HR 1005 8 Suttons Business Park, Reading, RG6 1AZ, UK Ruddington Hall, Loughborough Road, Ruddington, Nottingham, Notts, Email: [email protected] NG11 6LL, UK Website: www.maxtag.com Email: [email protected] Website: www.midlandhr.com

MAXTAG is a British Company dedicated to the nationwide sales, installation MidlandHR specialises in helping organisations to embrace the operational and and service of Security Tagging, CCTV Systems and Loss Prevention Software. strategic challenges of modern business, covering talent management, HR, The company operates in the following markets Retail, Residential, Schools and payroll and business analytics. Our customer community is growing by the day, Restaurants. Since its formation in 1996 the MAXTAG name has stood for meaning MidlandHR is now helping to drive the performance of businesses excellence through its policy of striving to exceed customers' expectations in employing over 10% of the UK workforce, through specialist software, all aspects of its operations. Maxtag strives to find innovative security solutions outsourcing and consultancy services. With over 30 years of experience, and deliver them to our customers in a way that adds unique value. All our MidlandHR provides specialist solutions to some of the largest and most activities, including the management of projects, installation of systems and successful organisations in the UK and abroad. Our customers include: T.M software are carried out by our own in house team. Lewin, Nandos,Hobbycraft, Harwoods Group, Cath Kidston, Central England Co- operative, QVC, and Sytner Group.

MAXTIME 1118 MINDEO 900 Shaw House, Wychbury Court, Two Woods Lane, Brierley Hill, West Midlands, 5th Floor, Section 1, 25th Block, No.5, Kezhi Xi Road, Keji Yuan, Nanshan DY5 1TA, UK District, Shenzhen, P.R. China, Shenzhen, 518057, China Email: [email protected] Email: [email protected] Website: www.maxtime.co.uk Website: www.mindeo.cn

Maxtime is a market-leading workforce management software product that Shenzhen MinDe electronics technology Ltd. (Mindeo) is located in Shenzhen has been developed to help businesses with more than 50 employees be more High-tech Industrial Park, initially founded by two U.K. doctorates in 2004. efficient and productive - and therefore more profitable. Mindeo is a prestigious high-tech company specializing in designing, developing and manufacturing barcode scan instruments including handheld barcode scanners, cordless barcode scanners, scan engines, image platform, lightweight data terminal, etc. The application domains are manufacturing, retailing, postage, logistic and medical services. Mindeo has set up a strong and stable R&D team, well-found services systems to deliver a wide variety of products.

MERCAUX 667 MIURA SYSTEMS 268 440 North Wolfe road, Sunnyvale, CA, 94085, United States Axis 40, Oxford Road, Stokenchurch, Bucks, HP14 3SX, UK Email: [email protected] Email: [email protected] Website: www.https://mercaux.com/ Website: www.miurasystems.com

Mercaux is an in-store technology solution for fashion retailers that increases Miura is a leading provider of innovative secure electronic payment, mPOS and sales by 8-11%, improves customer experience, and streamlines business POS hardware solutions, and officially one of the fastest growing UK companies operations. Our tablet application supports sales staff with merchandise for overseas sales. Miura's core competency is the design, certification and information (inventory levels, cross-sell and alternative recommendations, and manufacture of industry certified hardware. Miura partners with Independent complete outfits). In addition, our web-tool allows managers to observe and Software Vendors and Systems Integrators to provide rich and flexible payment control in-store selling and merchandising real-time, and provides a unique solutions for retail, hospitality, financial and transportation markets globally. data set. The company has been founded at Harvard Business School with the help of top retail and tech experts. Request demo: [email protected]

MESHH 272 M-NETICS 55 7a Hanson Street, London, W1W 6TE, UK Unit 16, The Valley Centre, Gordon Road, High Wycombe, Buckinghamshire, Email: [email protected] HP14 3TN, UK Website: www.meshh.com Email: [email protected] Website: www.mnetics.co.uk

Meshh technology provides high speed content distribution networks for M-Netics is an end-to-end enterprise mobility solutions provider and developer delivering digital media to any mobile device using wifi as a media channel, not of the industry leading IM2 Retail software suite. M-Netics’ solutions manage a connection to the Internet. This is a demo of the technology allowing for mid- operational and customer service processes within retail stores and the retail flight streaming of a 4k video: supply chain including stock management, click & collect and replenishment. https://www.youtube.com/watch?v=pvkE_uNpcbU Its customers include many leading UK retailers. In addition to its retail Our technology platform (+) WiFi-Plus is our product which delivers any type of solutions, M-Netics also delivers solutions for logistics and delivery operations rich content faster than any existing 3G/4G or wifi connection in any through its IM2 ePOD and IM2 eTRACK applications. M-Netics has recently environment. To book a demonstration please email: [email protected]. become part of Peak-Ryzex, a provider of enterprise mobility, managed services, printing and data capture solutions. RBTE Catalogue 67

MOBI WEB LTD 584 MW CARD & RFID TECHNOLOGY LTD 135 207 Regent Street, Third Floor, London, W1B 3HH, UK Room3012, International Chamber of Commerce Tower, Fuhua Rd, 3.CBD, Email: [email protected] Futian District, Shenzhen, China, Shenzhen, 518048, China Website: www.solutions4mobiles.com Email: [email protected] Website: www.mwcardrfid.com

MobiWeb provides global SMS Messaging for B2B and B2C mobile interaction. MW CARD AND RFID is one of the biggest RFID production service provider in Being a licensed MNO and a Tier-One A2P SMS Provider in several countries, Asia .We have been manufacturing smart card and RFID products for MobiWeb is the ideal partner for companies that demand high quality SMS globalcustomers for 12 years with great reputation for high quality and messaging & mobile interaction solutions, meeting the most demanding competitive price for the following product: enterprise requirements. MobiWeb provides high quality telecommunication 1- RFID Prelam for all kinds of RFID chip in 125KHZ.HF, UHF. solutions to 2000+ enterprises. 2- Final printing card. 3- Dry inlay for HF&UHF suitable for card and paper ticket use for retail business and logistics. 4- RFID label and paper ticket. 5- RFID transponder like: keyfob handwrist, epoxy card, laundry tag, token.

MOBILE DATA COLLECTION 220 MWC PARTNERS 550 Unit A1 Lambs Farm Business Park, Basingstoke Road, Reading, Berkshire, 20 Denbigh Hall, Denbigh Hall Drive, Bletchley, Milton Keynes, Bucks, RG7 1PQ, UK MK3 7QT, UK Email: [email protected] Email: [email protected] Website: www.mdc-ltd.com Website: www.mwc-partners.com/

MDC is your Auto ID specialist with more than 10 years’ experience in retail, MWC Partners bring best of breed solutions, such as YourCegid Retail, to the logistics, health care and public sector markets. Our size allows us to be flexible retail market and provide professional and implementation services for enough to tailor our services to your needs. Because we have a multilingual applications such as Retail-J and Enactor. We pride ourselves on our focus, team, we are able assist over 4000 worldwide clients in English, German, Italian flexibility and professional integrity and the benefits and value that we deliver and Spanish. We boast longstanding partnerships with the biggest names in the to our customers. Visit us on stand 550 to see the latest Cegid EPoS and mobile industry, and have the technical know-how of hundreds of state-of-the-art PoS solutions, designed for today's demanding retail arena. We will also be products and solutions as well as legacy hardware. You’ll start seeing a return on pleased to discuss the full range of services we can offer, all designed to make investment from the moment you choose MDC because we’ll pay you cash for retail easier. your old equipment – and save you the cost and hassle of recycling it yourself.

MOBILEIRON 1044 MYRIAD TECHNOLOGIES LTD 383 Anchorage, 34 Bridge Street, Reading, Berkshire, RG1 2LU, UK Unit 33 Albion Industrial Estate, Endemere Road, Coventry, CV6 5PY, UK Email: [email protected] Email: [email protected] Website: www.mobileiron.com Website: www.myriadtec.com

MobileIron is the security and applications backbone for modern end-user Myriad Technologies Limited was established in 1992 to design and computing and provides the foundation for companies around the world to manufacture anti-theft security solutions for the retail and government sectors. transform into Mobile First organizations. With MobileIron, companies can We specialise in retail displays and with the fast movement of technology, protect corporate data, securely deliver apps and content, and let employees creating live displays for customer interaction is paramount, so being experts in choose the devices they want to use. MobileIron has been named a category our field we can tailor a security system to meet our client's needs. We strive to leader by top industry analysts and has been granted 26 patents for its modern offer a fast reliable service, great innovative retail anti-theft products while still enterprise security innovation. More than 10,500 companies worldwide have achieving value for money. chosen MobileIron for mobile security.

MOJIX INC 395 NCC GROUP 390 11075 Santa Monica Blvd, Suite 350, Los Angeles, CA, 90025, United States Manchester Technology Centre, NCC Group, Oxford Rd, Manchester, Email: [email protected] M1 7EF, UK Website: www.mojix.com Email: [email protected] Website: www.nccgroup.trust

Mojix is a leading connected business solutions company that provides wide- About NCC Group. Your website is one of your most important assets. To get the area RFID systems and real-time IoT platform solutions to the retail industry. We most out of it you need to deal with a range of compliance, functionality, are leaders and innovators in fixed infrastructure sensor networks that collect, security and performance challenges. NCC Group is a global information store, analyze and interconnect data from multiple sources including RFID, GPS assurance specialist. We integrate all the solutions you need to ensure your site and other sensor devices. Mojix IoT platforms maximize intelligence at the edge works as intended. We provide support through all stages of a website’s and provide big data scalability. Mojix creates efficient and agile enterprises by lifecycle, from strategy, through scoping, evaluating & integrating technologies, giving assets a digital voice so users can make data-driven decisions. risk management & security to performance management and monitoring. 68 RBTE Catalogue

NEDAP RETAIL 326 NETSUITE 591 Parallelweg 2, Groenlo, NL-7141DC, Netherlands 1 Grenfell Road, Maidenhead, SL6 1HN, UK Email: [email protected] Email: [email protected] Website: www.nedap-retail.com Website: www.netsuite.co.uk

Everything we do is driven by our mission to make it simple for retailers to NetSuite Inc. is a leading vendor of cloud computing business management always have the right products available. To achieve this, we offer industry- software suites. NetSuite enables companies to manage core key business leading solutions for our customers' diverse needs in loss prevention (EAS) and operations in a single system, which includes Enterprise Resource Planning stock management. We are committed to increasing your revenue by helping (ERP), Accounting, Customer Relationship Management (CRM), and Ecommerce. you to permanently reduce shrinkage in your stores, optimize your NetSuite's "real-time dashboard" technology provides an easy-to-use view into merchandise availability and improve your conversion rate. Nedap solutions are up-to-date, role-specific business information. built upon 40 years of global experience, market expertise and close cooperation with leading retailers.

NEMESIS GB 396 NEWLAND ID 140 17 Great Western Business Park, McKenzie Way, Worcester, Worcestershire, 15 Pancake Lane, Leverstock Green, Hemel Hempstead, Hertfordshire, WR4 9GN, UK HP2 4NB, UK Email: [email protected] Email: [email protected] Website: www.nemesisgb.com Website: www.newland-id.co.uk

Nemesis is a UK distributor of mobile device holding solutions for payment Newland - Barcode Scanning made simple. Newland is a fast growing AIDC terminals, smartphones and tablets. hardware manufacturer and distributor of high performance and value for money imager (CCD & CMOS) based data collection devices. Our broad range of ID and 2D barcode scanning solutions covers OEM Scanning Engines, Handheld Scanners, Stationary Scanners, Customer Information Terminals and PDA’s.

NETBOOSTER 581 NEXMO 295 NetBooster, Portland House, Bressenden Place, London, SW1E 5BH, UK 217 2nd St, San Francisco, 94105, United States Email: [email protected] Email: [email protected] Website: www.netbooster.com Website: www.nexmo.com

NetBooster is the leading independent digital agency focusing on Nexmo is a global cloud communications platform leader providing innovative performance driven digital strategies. We believe that the right mix of people, communication APIs and SDKs for voice, text, messaging and phone innovation and freethinking keeps our clients and us ahead of the competition. verification services. Nexmo enables applications and enterprises to With 22 offices around the world, we bring exemplary results to a range clients communicate with their customers reliably and with ease, no matter where in in verticals such as Fashion, Retail, Travel and Telecommunications. the world they are located. High-volume communication companies such as Alibaba, WeChat and Viber send millions of messages per month using Nexmo APIs. Nexmo was recognized by Gartner, Roaming Consulting Company and Aragon Research as a hot vendor in cloud communications.

NETCLEARANCE 124 NEXTORBIT 181 Surrey Technology Centre, Occam Road, Guildford, Surrey, GU2 7YG, UK 4512 Legacy Drive, Suite 100, Plano, TX, 75024, United States Email: [email protected] Email: [email protected] Website: www.netclearance.com Website: www.nextorbit.com

Netclearance delivers a range of solutions for Retail, Mobile Payment, Business The NextOrbit Cloud platform improves Retail sales and Customer experience Intelligence, Customer Engagement and Real-Time tracking. Using our unique by predicting & mitigating Retail Out-of-Stock. NextOrbit mitigates Out of Stock BLE and WiFi BLE beacons our state of the art hardware delivers unparalleled by enabling predictive store ordering and shelf replenishment. NextOrbit mobile customer engagement. We are highlighting our mBeaconPay - which combines POS history, streaming POS, with context data such as weather, local enables mobile payments in the retail environment. Working across iOS, events, social feeds, income changes to produce fine grained predictions of Android and Windows, it includes all the major payment technologies; WiFi, what is likely to go Out of Stock. Implementing the NextOrbit platform BLE, NFC and QR codes, providing a single solution for mobile wallet improves sales (2-8%), enhances customer experience and loyalty. applications. RBTE Catalogue 69

NORDIC ID 494 ONE CREATIONS 697 Myllyojankatu 2 A, Salo, Lansi-Suomi, 24100, Finland 26 Bridge Road East, Welwyn Garden City, Hertfordshire, AL7 1HL, UK Email: [email protected] Email: [email protected] Website: www.nordicid.com/en/ Website: www.onecreations.co.uk/

Nordic ID is the pioneer in don’t-lose-stuff-money-or-time business. The market One Creations is a full service ecommerce digital agency with design and leader in RFID applications, Nordic ID helps you with item tracking, inventory digital marketing experts offering its customers a variety of ecommerce accuracy and data capture, while you can concentrate on your core business platforms with enterprise capacity and scalability. One Creations began its and keep your company on the cutting edge. journey in 2005, when ecommerce was in its embryonic stage, however today One Creations is pleased to have supported many local, national and international brands and online businesses. One Creations is a Magneto certified agency with strong focus on both B2C and B2B markets. Moreover, one of the first agencies in the UK to partner with Shopware.

NOVUS RETAILSYSTEM 382 OPTICON LTD 850 Unit 10b The Quadrangle, Abbey Park Industrial Estate, Romsey, Hampshire, F20a, 110 Butterfields, Great Marlings, Luton, Beds, LU2 8DL, UK SO51 9DL, UK Email: [email protected] Email: [email protected] Website: www.opticon.com/Default.aspx Website: www.novus-uk.co.uk

Our new POS mounting solution, the Novus RetailSystem, offers a complete Opticon is a specialist manufacturer of barcode reading equipment. range of innovative and technically advanced ergonomic products for Established in 1976 Opticon brand includes 3 worldwide head office locations. mounting touch screens, monitors & card readers in shops, airports, restaurants Opticon has lead the way in pioneering automation technology and was one of and retail outlets. With a choice of two colours, 3 column lengths and monitor the first companies in the world to specialise in barcode scanning equipment. arm types and various mounting methods, there is a solution to meet your Since that time Opticon has evolved into an international supplier of high- needs, whilst also offering customised solutions where necessary. Committed quality, automatic identification equipment with a portfolio of blue chip to developing products to exceptionally high quality and for maximum organisations. Most recently we have added Digital Signage and Electronic functionality and long life, the Novus brand is the finest in German Shelf Edge Labels to our product range, join us on stand 850. engineering.

OCS 773 OPTIGUARD 176 Osprey House, Crayfields Business Park, New Mill Road, Orpington, BR53QJ, UK Optiguard, ul. Aleksandrowska 6-10, Toru , 87-100, Poland Email: [email protected] Email: [email protected] Website: www.ocs.co.uk/ Website: www.optiguard.eu

OCS Retail Asset Solutions Optiguard company is a Polish manufacturer and market leader in electronic OCS is recognised as the UK market leader in the provision of stock related anti-theft security systems for retailers with own extensive R&D program. We support services to the retail sector. Our range of services includes stocktaking, intend for our product catalogue to fully satisfy the needs of contemporary RFID, supply chain audit, store merchandising and loss prevention. OCS users. To this end, we not only follow market trends, but also anticipate them, operates throughout the UK and across mainland Europe with 2,500 highly and stay ahead of the curve. One of the biggest challenges in arranging a retail trained and experienced field operatives. We work closely with clients to ensure display is an aesthetically pleasing and clean demonstration of various that our service meets their specific requirements and delivers the information products. OPTIGUARD® solutions, apart from displaying and securing your they need as quickly and accurately as possible with minimum disruption to products, also provide a simple to use system with additional functions their day to day business whilst using the latest data capture equipment. assisting store managers and personnel in their daily tasks.

OMNICO 260 OPTIMIZELY UK LTD 795 Beechwood, Lime Tree Way, Chineham Business Park, Basingstoke, First floor, 41-42 Eastcastle Street, Oxford Circus, London, W1W 8DU, UK RG24 8WA, UK Email: [email protected] Email: [email protected] Website: www.https://optimizely.com Website: www.omnicogroup.com

Omnico has a rich heritage, stretching over 25 years, in designing, developing Optimizely is the world's leading Experience Optimization Platform, providing and deploying innovative technology solutions to the most well-known A/B testing and Personalization for websites and mobile apps. The Platform's international brands across the entertainment and retail sectors. Our retail ease of use and speed of deployment empower organisations to make better hardened and scalable cloud platform enables retailers to deliver personalised data-inspired decisions. Optimizely meets the diverse needs of thousands of and consistent customer shopping experiences across all touch-points. On that eCommerce customers looking to deliver exceptional experiences across platform runs our software that joins up customer journeys: omniEngagement, multiple channels. omniStock and omniBasket. All supported by our world class services organisation that operates at the highest standards. Our customers include brands such as Merlin Entertainments, SeaWorld, National Trust and Jaeger. 70 RBTE Catalogue

OPTOMANY 145 ORIENT TECHNOLOGIES B.V 625 New Barn, Roberts Farm, Smarden Road, Smarden, Kent, TN27 8QJ, UK Meerheide 115, Eersel, 5521DX, Nederland Email: [email protected] Email: [email protected] Website: www.optomany.com Website: www.orient-technologies.com/

Optomany is a leading provider of payment acceptance solutions for retailers SNBC EUROPE, founded in 2001 in The Netherlands, is responsible for the sales, trading through stores, via mobile applications or on-line. Accepting all major technical and financial support for all SNBC products within the EMEA region. payment schemes and certified by all major UK acquirers, Optomany's As a fully-owned subsidiary of SNBC, Orient Technologies BV offers pro-active solutions are designed to operate as either stand-alone payment systems or as and after-sales technical capabilities and delivers its products from their an integrated part of a retailer's point of sale or e-commerce platform. Our warehouse in The Netherlands. solutions are certified to the very latest payment industry standards including PCI DSS 3.1 and P2PE version 2, offering retailers the opportunity to significantly reduce their own PCI compliance overheads.

ORACLE 562 PANASONIC SYSTEMS COMMUNICATIONS 822 Oracle Corporation UK Ltd, Oracle Parkway, Thames Valley Park, Reading, Panasonic Business Systems A Division of Panasonic UK, Ltd., Panasonic Berkshire, RG6 1RA, UK House, Willoughby Road, Bracknell, Berkshire, RG12 8FP, UK Email: [email protected] Email: [email protected] Website: www.oracle.com Website: www.business.panasonic.co.uk/computer-product/

Oracle Retail: Engaging and maintaining customer loyalty across channels Panasonic Toughbook Toughpad is a leading supplier of ruggedised laptops requires exceptional insight and integration from planning to marketing to and tablets. Panasonic's rugged Toughpad tablets and point-of-sale (POS) fulfilment. The latest release of our Retail solution suite connects all the pieces. workstations take multifunctional performance way beyond what you'd expect With Oracle Retail Release 15, we have embedded more of our leading business from standard consumer devices. Their ability to perform in every environment, intelligence capabilities throughout retailers - most critical processes and in store or dining areas, outdoors and in warehouses, makes them the perfect extended greater access and mobility via the cloud. Visit our stand (562) at tool for work in all retail applications. RBTE and learn more about Release 15 and the new Oracle MICROS Workstation 6 Family - the industry’s first purpose-built, end-to-end Point of Sale solution.

ORBITVU 1022 PARCELSPACE LTD 977 2 Potrtal Way, London, W3 6RT, UK 23A Moreton Terrace, London, SW1V 2NS, UK Email: [email protected] Email: [email protected] Website: www.orbitvu.com Website: www.parcelspace.com

We are leader of technological innovations in the field of automated 2D, 3D and ParcelSpace is consumer focused last mile software to help you sell more. We 360° product photography and its applications in business processes and take you to your customer’s doorstep to protect your brand whatever their effective product communication. We handle product teleporting – that is delivery experience. We help you set and meet delivery expectations, everything that allows experiencing a product at a distance as well as in reality anticipate problems before they arise and turn delivery issues into positive or better. We produce and sell the automatic 360°, 2D and 3D photo studios. conversations. We reduce ‘Where is My Order’ calls and questions about returns. We have developed a number of options to work with you and your delivery partners to give your customers the delivery excellence that will keep them buying from you again and again, and they will love you for it.

ORDERWISE 594 PARKER SOFTWARE LTD 580 Newton Court, Saxilby Enterprise Park, Skellingthorpe Road, Lincoln, Victoria Business Park, Prospect Way, Stoke-On-Trent, ST8 7PL, UK Lincolnshire, LN1 2LR, UK Email: [email protected] Email: [email protected] Website: www.parkersoftware.com/ Website: www.orderwise.co.uk

OrderWise is modular business management software that provides a scalable We are Parker Software, and we'll bring you closer to your customers. We offer a solution to businesses of all industries, sectors and sizes. From website design comprehensive suite of solutions focused around digital engagement, sales and creation, integration with existing websites and marketplaces, multi- enablement and business process automation. Want to be at the forefront of channel order management & listings through to warehouse management next generation customer communication! We can help. with barcode scanning and accounts, OrderWise is a complete all-in-one solution. RBTE Catalogue 71

PARTNER TECH 370 PAYSAFE GROUP 393 Unit 11 Berkeley Court, Manor Park, Runcorn, Cheshire, WA7 1TQ, UK 27-25 Canada Square, 27th Floor, London, E14 5LQ, UK Email: [email protected] Email: [email protected] Website: www.partnertechuk.com Website: www.https://paysafe.com/merchants

We are your Partner for success. Partner Tech Corporation is a highly respected Paysafe Payment Processing. Paysafe offers multiple payment gateway manufacturer of PC-based, open architecture POS terminals and peripherals. solutions and merchant onboarding services - complete with customisation Our product portfolio encompasses everything needed for all demanding POS and real-time options for merchants. We help merchants activate accounts environments. Our product line includes all-in-one POS terminals, all-in-one seamlessly, manage transactions efficiently and drive business immediately. Mobile terminals, Thermal Printers, Scanners, Keyboards, Pole Displays, Kiosks Paysafe is one of a select number of financial institutions granted principal and Digital Signage equipment. Established in 1990, Partner Tech products and membership for merchant acquiring by MasterCard Europe and Visa Europe, services have been highly acclaimed as some of the best systems and solutions enabling us to provide accounts directly to merchants, as well as with our in the industry. Also joining us on the stand this year are our highly acclaimed banking partners to provide ultimate choice and flexibility. partners Ngeneration, Swan Retail, and E-Novations.

PASSWORKS 159 PAYSAFECARD 112 ABC - Incubadora do Parque Tecnológico de Óbidos, Convento de São Miguel Am Euro Platz 2, Vienna, 1120, Austria das Gaeiras, Óbidos, Gaeiras, 2510-718, Portugal Email: [email protected] Email: [email protected] Website: www.paysafecard.com Website: www.https://passworks.io/

Passworks.io allows brands to create location-based mobile content (digital paysafecard, the global leading prepaid online payment solution, is available in passes) for mobile wallets that can take the form of coupons, loyalty cards, store 42 countries at over 500,000 sales outlets and can be used in thousands of cards, event tickets, boarding passes, among others. These digital passes can be online shops worldwide. By using a 16-digit paysafecard PIN, customers can pay updated in real-time, used to send push notifications and are location-based quickly, simply and safely online. paysafecard is the perfect solution for actionable, through geo-reference (GPS) for outdoor locations or beacon customers who value their data security or simply don’t have a credit card. technology, for indoor locations. This way brands can provide personalized experiences for their consumers, based on their location, without the need of installing or developing an App.

PAYMENTS CARD AND MOBILE /MOBILE PAYMENTS WORLD 263 PEOPLEVOX 223 The Stable, Hall Yard, Kelling, Holt, NR25 7EW, UK 1 Fore Street, Moorgate, London, EC2Y 5EJ, UK Email: [email protected] Email: [email protected] Website: www.paymentscardsandmobile.com Website: www.peoplevox.co.uk

Payments Cards & Mobile offers a multi-media marketing platform. Over Peoplevox provide a modern alternative to traditional, legacy warehouse twenty years’ experience reporting on Card Payments, POS Terminals, Issuing management systems. Expect a simple to use solution that can be and Acquiring and Risk & Compliance plus M-Payments, Contactless, m-POS implemented in 7 weeks and an Android based mobile app. Go paperless in and e-Commerce. The print and digital magazine is produced six times a year, your warehouse and scale fulfilment without hiring more people and share with supplements, and has a worldwide distribution. It also publishes a free your progress through real-time dashboards and reporting. Retail, eCommerce daily newsletter. Mobile Payments World is a bi-weekly newsletter monitoring and multi-channel clients include Blue Inc, The Range, Barbour, TJ Hughes and developments in M- Payments, M- Banking, Contactless NFC, Mobile Oliver Bonas. Peoplevox help over 130 small, medium and enterprise Remittance and M-POS. We offer Research and Consultancy services. companies in 19 countries to tackle the fulfilment challenge.

PAYPAL 754 PFSWEB EUROPE 760 POD ON MAGENTO PAVILION Whittaker House, Whittaker Avenue, Richmond, Surrey, TW9 1EH, UK First Floor, Lion House, 3 Plough Yard, London, EC2A 3LP, UK Email: [email protected] Email: [email protected] Website: www.paypal.co.uk/business Website: www.pfsweb.com

PayPal has been and is, now more than ever, shaping the future of payments. PFSweb is a leading Global Commerce Service Provider enabling brands and Being an open technology platform allows us to work with multiple, emerging specialty retailers to achieve their commerce goals. Acting as an eCommerce technologies, and accept multiple payment types. The UK today is a solutions provider, we combine consulting, agency, technology, and operations smartphone society with some of the most agile mobile movers on the planet to deliver unique and branded customer experiences. We deliver Commerce who are very comfortable transacting on mobile devices. At our core we bring Without Compromise. From creative and digital marketing strategies and web retailers and consumers together. Across a landscape where online, mobile, and development services to customized order fulfilment and high-touch customer in-store payments are converging, PayPal can provide the solutions to meet the care, we build custom omni-channel commerce solutions that are trusted by needs of today’s digitally savvy shoppers. Our sole focus is on enabling brands and retailers throughout the world. payments across multiple devices and wearable tech. Put simply - we are here to help you hone your proposition in today’s mobile-rich environment. 72 RBTE Catalogue

PINGUARD 182 POINDUS SYSTEMS UK 385 Unit 3a Dart Marine Park, Steamer Quay Road, Totnes, Devon, TQ9 5AL, UK 57-67 High Street, Edgware, Middlesex, HA8 7DD, UK Email: [email protected] Email: [email protected] Website: www.pinguard.com Website: www.poindus.co.uk

The first PINGuard was launched in 2005 and since then we have constantly Poindus Systems Corp is a recognized leader in the Point of Sale hardware developed and added to the product range to suit new threats and different industry since the release of one of Europe’s most popular True-Flat Touch industries. In 2011 we launched the R1 PINGuard for the EPOS (Electronic Point EPOS systems, Poindus Systems UK provides some of the industry’s most of Sale) terminal. Our latest product, the R1+ PINGuard, should prove to further reliable and attractive Point of Sale equipment, Our latest innovations, enhance the PIN security of customers at EPOS devices. machines such as the VariPOS 210 and VariPOS 300, are a continuation of the legacy that has helped our partners become successful, go-to solutions providers in the UK market. Poindus Systems UK has established a strong local presence to ensure our partners receive the highest quality service that has become synonymous with the Poindus brand.

PKS SERVICES LTD 192 POSBANK 940 Unit 5 Links Industrial Estate, Popham Close, Hanworth, Middlesex, Via Mattarella 32, Gardigiano, 30030, Italy TW13 6JE, UK Email: [email protected] Email: [email protected] Website: www.posbank.eu Website: www.pksservices.co.uk

PKS Services provides services that significantly reduce the downtime of IT POSBANK has the knowledge and expertise gained from nearly 2 decades in equipment, improving staff productivity and customer service. We’re a Toshiba the POS industry. We understand our clients’ needs and respond immediately EPOS Warranty Service Provider and also provide staging and roll-out services. to any request that is made. We are a true OEM/ODM, and we pride ourselves PKS also distributes Grabba devices in which you can attach up to 8 different with one of the POS industry’s most stringent quality assurance control data capture technologies in a single device, including Barcode, RFID, MRZ, systems that’s implemented at our in-house design and manufacturing Magnetic Stripe, Contact Card, Fingerprint, UHF and Signature Capture and are facilities. Our commitment to manufacturing the finest POS hardware is used for ID authentication and verification in workforce management banking, unparalleled by many. retail, travel, entertainment, logistics and stock control.

PLM GLOBAL LTD 868 PPS 157 Unit 38 Kestrel Court, Harbour Road, Portishead, Avon, BS20 7AN, UK Dargan House, 21-23 Fenian Street, 2, Dublin, Ireland Email: [email protected] Email: [email protected] Website: www.plm-global.co.uk Website: www.promopay.ie

We supply, repair and maintain barcode and EPoS hardware from the world’s We are the world's first provider of promotional payments solutions to large leading manufacturers including Motorola, Intermec, IBM, Toshiba, Zebra and grocery retailers and FMCG brands. PromoPay, our SaaS promotional offers & many more. With our worldwide sourcing and dedicated repair facilities, payments platform enables retailers, manufacturers and third parties to create, whether it’s ad hoc sourcing or fully contracted annuity maintenance, PLM issue, redeem and settle, in real time, the full range of promotional payments Global has a varied range of scalable solutions to suit even the most instruments accepted by retailers. These include coupons, loyalty & third party demanding requirements. vouchers, targeted promotions and account based instruments such as savings, gift, general spend, and controlled loop credit products, regardless of form.

PMC 728 PRACTI 1116 30-32 Blacklands Way, Abingdon, Oxfordshire, OX14 1DY, UK 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK Email: [email protected] Email: [email protected] Website: www.pmcretail.com Website: www.practi.co.uk

As retail systems experts PMC provide retailers with IT services and solutions Practi integrates all of the various parts of a retail chain or franchise to provide that allow them to exceed customer demands and expectations. We are the efficiency and intelligence to survive and scale utilizing the cloud, its own renowned in the industry for our open, honest and direct approach. We focus ipad point of sale, beacons, e -commerce engine and consumer facing on helping you cut down on bureaucracy and high-level operations so you can application. Enabling a single point of profound control to one's SME retail spend your important time and money on actually getting things done. PMC chain from the cloud and from any smart device. can help you get a quick start on all of your projects by providing knowledgeable and skilled consultants who apply their extensive retail experience to benefit your business. RBTE Catalogue 73

PREMIER TAX FREE 630 PSCO 1120 Premier Tax Free UK Ltd, Somerset House, 47-49 London Road, Redhill, Unit b, 1-3 Acre Road, Reading, Berkshire, RG2 0SU, UK Surrey, RH1 1LU, UK Email: [email protected] Email: [email protected] Website: www.psco.co.uk Website: www.premiertaxfree.com

With over 30 years' experience, Premier Tax Free is one of the world's leading PSCo are a trade only sales and rental specialist of the latest display Tax Free shopping companies, providing international Shoppers with easy, fast technologies. We have been supporting leading system integrators in the retail and reliable VAT refund and dynamic currency conversion services. Spanning channel for over 10 years’ with our extensive portfolio including; *The latest across 28 countries, Premier Tax Free works with over 150,000 stores worldwide. LED displays available in the market, including Absen and Samsung *An The company has the knowledge and expertise to provide an enhanced extensive portfolio of market leading display technologies for short or long international shopping experience to both Merchants and Shoppers, which term rentals. *The one-of-a-kind PSCo Assessment Centre where you can see, includes an extensive media portfolio enabling Merchants to engage with compare and test our product suite. *Large scale project assistance utilising our millions of international Shoppers via multiple touch points. technical services. Our dedicated team of PSCo Technology Specialists will provide bespoke technical and operational expertise and support. Visit www.psco.co.uk

PRICE TRAKKER 487 PXP 528 Stanmore Business Centre, Howard Way, Stanmore, HA7 1BT, UK The Corn Mill, Roydon Road, Stanstead Abbotts, Herts, SG12 8XL, UK Email: [email protected] Email: [email protected] Website: www.pricetrakker.com Website: www.pxp-solutions.com

Price Trakker provides a competitor price monitoring service for online retailers. PXP is a global service provider for omni-channel payments solutions. PXP’s Price Trakker interrogates both your own website and those of your retail solution, ANYPay gives retailers the ability to manage any payment device competitors. It does this discreetly and automatically, every day, without your across any application, from a centralised secure managed service helping competitors' knowledge. It extracts the price and stock information from each them to achieve increased speed to new markets with single omni-channel website, collates the data and presents it to you in a user-friendly format for platform. ANYpay’s hosted platform integrates seamlessly into any POS easy analysis. Price alerts are included so you can be notified if your pricing is software and allows retailers to take advantage of further value added services not at the desired level. We also offer a Data only scraping service for customers at the point-of-sale such as Dynamic Currency Conversion, Tax Free Shopping that do not require a dashboard. and Mobile POS. It has already been proven at scale by a number of international retailers and is available pre-accredited in over 30 countries.

PROMAG 333 PYRAMID ANALYTICS 1010 Unit 19-20, Shrivenham Hundred Business Park, Watchfield, Swindon, 2 Meridian Office Park, Osbourn Way, Hook, Hants, RG27 9HY, UK Wiltshire, SN6 8TZ, UK Email: [email protected] Email: [email protected] Website: www.pyramidanalytics.com Website: www.promageurope.com

Since 1987 Promag has been a leading manufacturer of reliable card Pyramid Analytics supplies technology to include Magstripe, RFID and UHF technologies. Promag offer modern, innovative out of the many high quality products, 125 KHz, 13.56 MHz, DESFire and UHF (High box analytics for the retail Frequency) RFID Readers, RFID Writers, OEM RFID Modules, interface converters, market to breach the data delivery gap. Our Self Service BI solution, BI Office, is and ethernet products. Promag products are known for outstanding industry ONE Collaborative Analytic platform across the organisation. From Board Room performance. to Store, Accounts to IT, it gives each user the correct, timely access to the information they need. Expand the reach of BI value & user adoption via secure, governed sharing of dashboards, reports, data visualizations & advanced analytics. Gain better understanding of your customers with more accurate & timely information, any time, on any device. All without complicated coding & heavy restructuring of the Data Warehouse / existing BI platform.

PROTEUS SOFTWARE 825 PYRAMID COMPUTERS 285 1730 Solihull Parkway, Birmingham Business Park, Solihull, West Midlands, Pyramid Computer GmbH, Bötzinger Strasse 60, Freiburg, 79111, Germany B37 7YD, UK Email: [email protected] Email: [email protected] Website: www.polytouch.de/en/ Website: www.proteussoftware.com

Award winning, intelligent warehouse software specialists who will improve polytouch is the ultimate interactive kiosk solution for a wide range of your warehouse by maximising throughput and making savings that industries and application areas for product presentations, self-management of permanently impact on the bottom line. Problem solvers who take a check out processes, as well as an information terminal. Thanks to its consultative approach to client requirements, building long term partnerships modularity and flexible design this unique device with the best touch and delivering tailored solutions. Fully scalable systems, from a few users to technology is your competitive edge. Whatever your business is, it will be hundreds, that integrate with any ERP. Clients ranging from SMEs to large blue smarter with polytouch. chip organisations. Speak to Proteus to ensure the right stock is in the right place every time, increasing your efficiencies and profitability. Do more. 74 RBTE Catalogue

QCOM 1132 REFLEXIS SYSTEMS 131 3 Hampton Park, Wassage Way, Hampton Lovett Industrial Estate, Droitwich 5 Basing View, Basingstoke, RG21 4HG, UK Spa, Worcestershire, WR9 0NX, UK Email: [email protected] Email: [email protected] Website: www.reflexisinc.com/ Website: www.qcom.co.uk

Qcom is a leading provider of pre and post-sales technical support for Reflexis is the pioneer in real-time store execution and workforce management specialist technologies such as: - EPoS & Kiosks - Barcoding & Data-Capture solutions that enable retailers to execute their customer engagement strategy equipment - Mobile & Handheld Devices - Ticketing Equipment - Digital flawlessly and uncover profit. The Reflexis platform of real-time store execution, Signage - RF Infrastructure - Networking & Security – Telecommunication. task management, compliance, time and attendance, and labour scheduling We offer a wide range of services across these products including: (including budgeting, forecasting, and employee self-service) enables retailers commissioning and configuration, installation and training, maintenance to align store labour/activities to corporate goals and institutionalise best- contracts, manufacturer warranty support, helpdesk solutions, project practice response to real-time metrics and alerts. management and consultancy. Our expertise helps manufacturers, distributors, resellers and solutions providers to generate improvement within their business by driving growth, efficiency or profit.

R.T PAGE & SONS LTD 683 REPL GROUP 54 & 458 Unit R, Rudford Ind Est, Ford, West Sussex, BN18 0BF, UK Brook House, Birmingham Road, Henley-in-Arden, Warwickshire, B95 5QR, UK Email: [email protected] Email: [email protected] Website: www.rtpage.co.uk Website: www.replgroup.com

RT Page brings over 50 years of experience, knowledge and expertise to REPL Group delivers global technology and management solutions which provide a flexible warehousing and logistics service which delivers safely and transform retail operations and processes. Our work focuses on some of the key on time to your customers. Our tailored service reduces your costs, improves battlegrounds for modern retail advantage, from the implementation of the efficiency of your supply chain and contributes to your business` workforce, warehouse and store operations software to the development of profitability. From our purpose built warehouses based in Sussex we can offer a leading-edge mobile and in-store digital solutions. Discuss our consulting, flexible outsourced warehouse solution to suit the needs of your business and implementation and development services on stand 54, and then visit stand your budget. Whether you`re a start-up business looking to grow your business 458 to explore gloodoo, the revolutionary mobile collaboration tool which is or an established ecommerce company looking for an entire pick and pack 3PL transforming the way retailers engage with employees. service we offer a smooth, efficient service that integrates effortlessly with your operations. Rest assured in the knowledge that your goods are being kept safe with secure storage and an expert team on hand.

REALFICTION 526 RETAIL COMPUTER SOLUTIONS 855 Øster Alee 42, Copenhagen, DK - 2100, Denmark Hanwiz House, Milner Way, Ossett, West Yorkshire, WF5 9JF, UK Email: [email protected] Email: [email protected] Website: www.realfiction.com Website: www.rcs-uk.com

Realfiction develops and markets holographic displays offering full HD motion Retail Computer Solutions (RCS) is a team of retail experts and software graphics and film to be played in what we call "magic meetings". Enabling developers who work together to deliver a complete retail business solution. video elements and a brands physical product to interact, we help companies From large international organisations to regional independents; RCS provides take advantage of the latest holographic technology to inspire and activate cost effective software solutions that encompass all aspects of Retailing and customer engagement and increase sales in-store. Represented by a worldwide Wholesaling. RCS’s unique ability to tailor its solution means we can always reseller network in over 40 countries, we welcome brands and retail chains as meet individual customer requirements, no matter what size of organisation. well as new partners with strengths in retail technology, digital signage, experiential marketing and creative content to visit us at RBTE.

RECEIPT TRACKER 1006 RETAIL MANAGER SOLUTIONS 970 The Old Custom House, 1 Church Street, Stourbridge, DY8 1LT, UK Castle Malwood, Minstead, Hampshire, SO43 7PE, UK Email: [email protected] Email: [email protected] Website: www.receipttracker.co.uk Website: www.retail-manager.com

For more than a decade RMS have been providing retail, hospitality and Were you aware that over 112,000 trees are used to create over 11.2 Billion healthcare teams with a range of software tools to help manage their receipts every year in the UK alone? Receipt Tracker is the only smartphone app distributed businesses more effectively. With solutions designed to support that allows retailers to send receipts direct to the customers phone, from the Operations, Compliance, HR, Buying, Project and Marketing, RMS is proud to be point of sale. The app is really simple to use and needs to only be presented at working with more than 80 of the world’s best known brands and retailers. RMS the point of sale for the retailer to scan the customer’s individual barcode. This customers value our open collaborative culture and innate ability to listen transmits the customers receipt instantly via The Cloud to the customer’s deeply to customer-specific and industry-wide challenges. Responding with phone. When the consumer first logs onto the app they are asked for their insightful solutions and methodologies differentiates us from our competitors. email address, gender and age. This information is then saved and doesn’t require to be input again. RBTE Catalogue 75

RETAIL NEXT 485 RETAILMOTUS 1001 60 South Market 10/f, San Jose, 95113, United States 47, Aylesbury Road, Thame, Oxon, OX9 3PG, UK Email: [email protected] Email: [email protected] Website: www.retailnext.net/ Website: www.omni-isg.com

Used by brands worldwide, our multi-channel Retail Execution and Retailer The first technology platform to bring e-commerce style shopper analytics to Engagement technology solutions simplify the sales process in the CPG and brick-and-mortar stores, brands and malls, RetailNext is a pioneer in focusing FMCG arena. Our core product, retailmotus, is used to influence and deliver entirely on optimizing the shopper experience. More than 250 retailers in over interactive, engaging and proactive retailer discussions and to provide 50 countries have adopted RetailNext's analytics software and retail expertise invaluable action oriented insight. To discuss transforming your Retailer to better understand the shopper journey in order to increase same-store sales, Execution strategy, come and see us at Stand 1001. reduce theft and eliminate unnecessary costs. RetailNext is headquartered in San Jose, CA.

RETAIL PRO INTERNATIONAL 851 400 Plaza Drive, Suite 200, Folsom, California, 95630, United States Email: [email protected] Website: www.retailpro.com/

Retail Pro International, LLC is a leading global provider of Point of Sale, Store Operations, Merchandising, Business Intelligence, and Multi-channel software applications. For over 20 years it has been helping specialty retailers achieve their full potential by providing a unique, scalable, reliable, and highly customizable retail management solution. More than 52,000 retail stores in markets such as fashion, footwear, gifts, sporting goods and accessories, in 100 countries using 18 different languages trust Retail Pro.

RETAIL PROJECTS' SUPPORT 171 REVEL SYSTEMS INC 397 1 The Green, Richmond, Surrey, TW9 1PL, UK 170 Columbus Ave. 4th Fl., San Francisco, California, 94133, United States Email: [email protected] Email: [email protected] Website: www.retailpss.co.uk Website: www.revelsystems.com/

Retail Projects' Support is a full service Retail Consultancy with experienced Revel Systems is an award-winning iPad POS company with the goal of Consultants and Retails Projects Managers based around the UK. We offer the changing the Point of Sale market for small and enterprise-level businesses. complete range of Projects Support: from Statement of requirements to proof Quick, intuitive and secure, Revel’s iOS-based Point of Sale system combines of concept, implementation, testing and training. We work for both end-users cloud-based technology and the mobility of the iPad. Revel Systems offers a and Retail Systems providers, guaranteeing an independent view of all feature-rich POS solution for restaurant, retail and grocery establishments with deliverables. We also work with individual Interim Project Managers (and are integrated payroll, inventory tracking, customer relationship management and always happy to meet new people) to ensure that we have current technology more. expertise. We are business centric for Retail not just technical.

SAFESCAN 125 10 New Street Farm, Chilmington Green Road, Great Chart, Ashford, Kent, TN23 3DL, UK Email: [email protected] Website: www.safescan.com

Safescan Is a global manufacturer of equipment and systems for the retail industry providing products for the; • Detection of counterfeit banknotes covering all currencies • Accurate counting/sorting/batching of banknotes and coins in all the major currencies • Point-of-purchase with Cash Drawers for EPOS systems specially designed for use in conjunction with Safescan money counting products • Clocking and monitoring employees with Time Attendance systems offering biometric, RFID and pin code registration/clocking options with wifi, cable or USB connectivity. 76 RBTE Catalogue

SAGE PAY 20 SAVEO SCAN 221 SagePay, The Angel Building, 407 St John St, Islington, London, EC1V 4AB, UK Unit 4, Bramber Court, Bramber Road, London, W14 9PW, UK Email: to email us visit sagepay.co.uk Email: [email protected] Website: www.sagepay.co.uk/ Website: www.https://saveoscan.com/

Helping businesses grow faster Innovative payment solutions that works for Saveo Scan is a leading provider of handheld and small form factor 1D, 2D and you. At Sage Pay we know that retailers like you want to get on with what you CCD barcode scanners utilizing consumer devices with Android OTG and do best - running your business. We have over 10 years' experience in helping Bluetooth connectivity. businesses of all kinds do just that. Whatever your business size or needs we have a payments solution for you. We have customers of all sizes, from startups to major in-store/online, consumer and business brands. Our payment services range from the very simple to the most sophisticated tailored solutions. Contact us on 0845 111 4466.

SAMSUNG 420 SBM KOREA 293 Samsung Electronics Ltd, Samsung House, 1000 Hillswood Drive, Chertsey, SBM Europe, 52 Lapin Lane, Basingstoke, Hampshire, RG22 4XH, UK KT16 0PS, UK Email: [email protected] Email: [email protected] Website: www.sbmkorea.com Website: www.samsung.com/uk/business

Samsung Electronics Co., Established in 1998, SBM are an innovative manufacturer of Bank Note Ltd. inspires the world and counting and sorting products based in Korea. With sales and distribution shapes the future with partners in over 70 countries, SBM are a truly global presence in the cash transformative ideas and technologies, redefining the worlds of TVs, handling arena. SBM have a full portfolio of note counting products from 1+1 smartphones, wearable devices, tablets, cameras, digital appliances, printers, pocket through to 5 pocket making our range flexible for all Retail and Banking medical equipment, network systems, and semiconductor and LED solutions. applications. We are also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. We employ 307,000 people across 84 countries with annual sales of US $196 billion. To discover more, please visit our official website at www.samsung.com/uk and our official blog at global.samsungtomorrow.com

SANDERSON MULTI-CHANNEL SOLUTIONS 770 SCAN COIN LTD 500 Sanderson House, Manor Road, Coventry, CV1 2GF, UK 110 Broadway, Salford Quays, Salford, M50 2UW, UK Email: [email protected] Email: [email protected] Website: www.sanderson.com Website: www.scancoin.co.uk

Join us on stand 770 to discover why more than 50 SCAN COIN offer solutions to help improve your cash handling efficiency, from multi-channel and high street stand-alone coin sorters or note counters to complete cash office automation. retailers rely on Sanderson and Featured at this years’ RBTE is the NEW RCS 400 2.0, RCS is a flexible solution for have placed the Elucid multi-channel retail solution at the heart of their retailers that streamlines your cash handling, with automated till float creation, businesses. Elucid provides a solid platform for growth across all channels, from coin & note recycling, end of shift cash deposit and reconciliation and also ecommerce, mcommerce, marketplace, retail through to mail order sales, offers real-time data improving in-store cash flow management. With RCS fulfilment and provides extensive support to back office operations. repeated & time consuming manual cash counting is eliminated & the risk of Established in 1983, Sanderson is a publicly owned UK provider of software mistakes & shrinkage are reduced to a minimum. solutions and IT services. We are dedicated to developing long-term relationships with our customers, so that we can deliver real business benefits and our customers can achieve a rapid return on investment.

SATO 773 SCANDIT AG 870 Valley Road, Harwich, Essex, CO12 4RR, UK Limmatstrasse 73, Zürich, 8005, Switzerland Email: [email protected] Email: [email protected] Website: www.satoeurope.com/uk/home.aspx Website: www.scandit.com

The SATO Corporation is a global leader in the manufacture and Scandit is a leading enterprise data capture and mobility company, developing implementation of labelling, barcoding and data collection systems. barcode scanning solutions for smartphones, tablets and wearables. Scandit Specialising in the Retail industry, SATO offers advanced systems for retail solutions include software-based barcode scanning, back-end cloud services outlets including garment, item, markdown and promotional product labelling and optional accessories that transform business processes across industries including mobile and standalone shop floor printing solutions. The company including retail, logistics, healthcare and manufacturing. Enterprises that successfully delivers RFID labelling solutions which are especially effective in deploy Scandit's mobile solutions benefit from increased productivity, lower the enhancement of apparel shop floor inventory control, loss reduction and IT/operational costs and easy integration. Processing more than half a billion real-time supply chain tracking. SATO’s Bureau services are an efficient means scans per year, Scandit powers business transformation for leading brands of simplifying label design, production and on-time delivery to any location. including Cardinal Health, Coop, The Home Depot, NASA and Saks Fifth Avenue. RBTE Catalogue 77

SEARCH TECHNOLOGIES 698 SEIKO INSTRUMENTS GMBH 720 Kingswick House, Sunninghill, Ascot, SL5 7BH, UK Siemensstraße 9, Neu-Isenburg, 63263, Germany Email: [email protected] Email: [email protected] Website: www.searchtechnologies.com Website: www.seiko-instruments.de

Seiko Instruments is a leading expert in high-performance, high-reliability Search Technologies is the leading trusted and independent technology compact thermal printing technology. The latest portfolio offers a complete services firm specializing in the design, implementation, and management of line of direct thermal printers with flexible, small footprint designs that help search and big data analytics applications. We have delivered results for over streamline the integration process. Providing a full range of thermal printer 700 customers including industry leaders in e-commerce. Search Technologies mechanisms, SII provides Boxed Printer such as Receipt Printer, Mobile Printer can help improve the user experience and your conversion rates by optimizing and Smart Label Printer. This wide variety product lineup supports any printing site search. demands in everyday life, including medical devices, self-service technology, point-of-sale, mobile applications, and more.

SEARCHMETRICS 593 SE-KURE CONTROLS 275 Greifswalder Straße 212, Berlin, 10405, Germany Se-Kure Controls, Inc., 3714 Runge Street, Franklin Park, Illinois, 60053, Email: [email protected] United States Website: www.searchmetrics.com/ Email: [email protected] Website: www.se-kure.com

Searchmetrics provides the world’s leading search and content optimization For 51 years, Se-Kure Controls has been working with retailers to reduce platform the Searchmetrics Suite. We provide our customers with competitive Shrinkage caused by shoplifting. Our three manufacturing plants are devoted advantage and help them identify new business opportunities by exposing the to quality and cost effective production. Our lines are extensive with well over content consumers are engaging with on industry and competitors’ sites. 700 products we can meet all of a retailer needs and if we do not have we will Searchmetrics guides SEOs and content marketers with suggestions for make it because we make it all ourselves. Our lines include electronic alarms, creating content that improves relevance and boosts conversions. clothing security, mechanical security, domes, convex mirrors and other security devices for the retail industry.

SECURE RETAIL 552 SES 210 Walker Road, Bardon Hill, Coalville, Leicestershire, LE67 1TU, UK 55 place Nelson Mendela, CS 60106, Nanterre, 92024, France Email: [email protected] Email: [email protected] Website: www.secure-retail.com Website: www.ses-imagotag.com/en/

Secure Retail is the specialist provider of payments hardware and services for the retail, hospitality and unattended sectors, providing the backbone to our SES-imagotag is the leader in Electronic Shelf Labelling systems (ESL) for large- customers’ secure payments strategy. We deliver the highest levels of security scale and independent retailers. The Group designs, markets and installs all the across your hardware, software and network infrastructure, providing solutions system's components (software and communication platform, displays, that minimise your business exposure and complexity, to meet the rigorous mounts), thus providing clients with a turnkey solution. The solution offered by demands of the latest PCI standards. SES-imagotag allows retailers to manage pricing and logistics information dynamically and automatically, thus creating ultra-efficient stores. In addition to this, ESLs enable seamless omnichannel retailing, while creating new interactions between the brand, the retailer and the shopper, all of this resulting in promotional and sales boosters.

SEGURA 1015 SEWOO TECH CO LTD 215 4th Floor, 86-90 Paul Street, London, EC2A 4NE, UK 374-2 Gajang-dong, Osan, Korea, 447210, Republic Of Email: [email protected] Email: [email protected] Website: www.https://segura.co.uk/ Website: www.miniprinter.com

Segura is an innovative UK technology business that specialises in supply chain Welcome to SEWOO TECH, a world leading mini-printer company. With the visibility software. The company's cloud-based system is ideal for use by maximum care to the highly-developed manufacturing technology and quality retailers and enables businesses to reassert control over all tiers of their supply management, SEWOO has been enjoying good reputations and thumbs-up chain. Customers can use Segura to simply map out their supply chains and approval among/from approximately 80 countries. Specializing in manufacture trace every order through to fulfilment, helping them to safeguard their of Label printers, Mobile printers, RFID Tag Printer as well as THERMAL DIRECT businesses against unethical, non-compliant and unauthorised suppliers. The and DOT IMPACT printers. system is ideal for companies affected by the Modern Slavery Act but is also scalable for smaller organisations. 78 RBTE Catalogue

SHOPPERTRAK 662 SML EUROPE 430 ShopperTrak, St Johns Court, Easton Street, High Wycombe, HP11 1JX, UK SML Europe, Arkwright Road, Corby, Northampton, NN175AE, UK Email: [email protected] Email: [email protected] Website: www.shoppertrak.eu Website: www.sml-iis.com

ShopperTrak is the leading global provider of shopper insights and analytics SML is a leading provider of branding and inventory management technology used to improve retail and mall profitability and effectiveness. Retail and Mall and solutions for the retail industry. With innovative solutions in non-RFID and customers gain insights through the use of Retail Analytics, Customer RFID soft lines packing and trim, RFID encoding solutions and RFID inventory Engagement and Engagement Services to better understand their customers, solutions. SML has can offer a broader set of RFID tags, from paper label to high increase traffic, conversion rates and transaction size. resolution integrated tags, than any of the competition. SML has put in place more RFID service bureaus around the globe than all the competition combined. SML is the RFID software solution provider to 2 of the 5 successful deployments in the world. Retailers in over 20 countries have successful executed over 3 billion RFID inventory transactions on SML’s Clarity enterprise software.

SLIMSTOCK 816 SNAPFULFIL 595 Slimstock Ltd, Grosvenor House, Prospect Hill, Redditch, Worcestershire, B97 Synergy House, Lisle Street, Loughborough, Leicestershire, LE11 1AW, UK 4DQ, UK Email: [email protected] Email: [email protected] Website: www.snapfulfil.com Website: www.slimstockretail.com Snapfulfil is a multi- Retail is a dynamic and complex industry: the number of product introductions award-winning, best-in- is increasing, the promotional pressure is high, and turnover is fragmented breed warehouse across multiple locations and channels. Slimstock Retail focuses on specific management system retail issues in the area of inventory optimisation within the Food, Fashion, and which can be deployed Non-Food industry. The focus is on the central warehouse, the webshop(s), and in a variety of ways to automatic store replenishment. The inventory optimisation software Slim4, meet the needs of any combined with our years of retail experience, ensures that we reach our goal: company, large or small. the right stock at the right time in the right shop. Snapfulfil is helping a growing number of eCommerce retailers to streamline their fulfilment operations, improving operational efficiency by up to 30% and helping them to deliver excellent service.

SMART DRAWER LTD 1002 SOCKET MOBILE 328 26 High Tree Drive, Reading, Berkshire, RG6 1EU, UK Centaur House, Ancells Business Park, Ancells Road, Fleet, Hampshire, Email: [email protected] GU51 2UJ, UK Website: www.smart-drawer.com Email: [email protected] Website: www.socketmobile.com

Over the past 3 years Smart Drawer Ltd have been developing a state-of-the- Founded in 1992, Socket Mobile is a leading innovator of mobile devices and art low-cost counting cash drawer technology called Smart Drawer. Utilizing productivity tools for the retail industry. As retailers transition from traditional world-class engineers from a wide variety of fields, we've created a new smart point of sale (POS) systems to the next generation of customer-centric, mobile cash drawer product, which promises high counting accuracy, a small size, and solutions, Socket's range of Bluetooth barcode scanners provide developers a fast return on investment, and a large number of features wrapped in a secure and retailers with easy to use and eye catching products for their mobile software package. We are delighted to be at RBTE 2016, where we will be applications. Offering the #1 barcode scanner for tablet-based POS, chosen by displaying our products to the public for the first time. If you're a retailer or global POS leaders and independent developers alike. All fully compatible with generally interested we'd be delighted to give you a demonstration. Apple, Android and Windows tablet solutions.

SMART FOCUS 810 SOTI LTD 566 Lynton House, 7-12 Tavistock Square, London, WC1H 9LT, UK One Cranmore Drive, Cranmore Road, Shirley, B90 4RZ, UK Email: [email protected] Email: [email protected] Website: www.smartfocus.com Website: www.soti.net

SmartFocus is an innovator in messaging and communications, enabling the SOTI is the world's most trusted provider of Enterprise Mobility Management world’s largest brands- including Nestle, Mercedes and House of Fraser- to solutions, with over 15,000 enterprise customers and millions of devices understand and connect more closely with today’s connected consumers; managed worldwide. SOTI's flagship product, MobiControl, allows enterprises whether that be via web, mobile, email or social channels. Through The to enable, optimise and secure their mobile workforce across all platforms to Message Cloud solution, SmartFocus genuinely listens to and learns from support corporate-liable and Bring Your Own Device (BYOD) policies. SOTI customers using patented algorithms and unique location-based marketing extends secure mobility management beyond basic MDM to provide a total tools. Using The Message Cloud, SmartFocus customers have the rich data, solution for comprehensive management and security of mobile devices intelligence and the tools for contextually unique engagements, through any deployed in an organisation. digital channel. SmartFocus. In Place, In Time, Insight. RBTE Catalogue 79

SPACE 48 760 POD ON MAGENTO PAVILION SPENCER TECHNOLOGIES 873 401 Faraday Street, Birchwood Park, Warrington, Cheshire, WA3 6GA, UK 102 Otis Street, Northborough, MA, 01532, United States Email: [email protected] Email: [email protected] Website: www.space48.com Website: www.,spencertech.com

Space 48 are Magento Gold Solution Partners who deliver world class Magento With over 40 years of experience, Spencer Technologies strategically utilizes solutions to forward thinking retailers, nurturing them into successful global employees and technicians across the United States, Canada and Europe in brands. Specialising in Magento since 2008, we have a wealth of experience in support of the retail industry. We are a cohesive group of technical experts that all versions of the platform. Most recently, we have delivered a significant provide IT networking and POS configuration solutions to top restaurants and number of international projects, working with a great range of retailers, retailers of all specialties, keeping their IT hardware, software and networking household and luxury brands, across a wide range of verticals. systems on pace with the latest trends in retail technology.

SPC INTERNATIONAL 540 SPRINGBOARD RESEARCH 543 Beasley Court, 3 Warwick Place, Uxbridge, UB8 1PE, UK Noble House, Capital Drive, Milton Keynes, MK14 6QP, UK Email: [email protected] Email: [email protected] Website: www.spcint.com/hardware-and-solutions Website: www.spring-board.info

SPC supplies Retail and Springboard are the leading provider of Hospitality solutions performance insights for retail locations. including NCR RealPOS Offering footfall counting and sales analysis, and Self-Checkout Springboard are able to provide Hardware along with a measurement and insight into store capture range of applications rate (the proportion of customers whom from our software walk past the store that walk in), entrance counting, dwell time, queue partners, specializing in measurement, engagement with digital media and conversion rates to inform the Convenience Store, retailers operational, marketing and promotional strategies. Our unique Speciality Retail and coverage of the UK enables us to provide benchmark information across High Hospitality sectors. SPC Streets, Retail Parks and Shopping Centres, which have been adopted by the also offers a full BRC and Retail Week as well as the wider media. portfolio of hardware support services for STAR MICRONICS 310 retailers, including refurbished EPOS and barcode hardware, staging, and repair services. Star House, Peregrine Business Park, Gomm Road, High Wycombe, Buckinghamshire, HP13 7DL, UK Email: [email protected] Website: www.Star-EMEA.com

Star Micronics, the POS printer company, is leading the field in traditional POS and mPOS with its solutions in use in major retail applications worldwide. Come and see the latest Cloud Bluetooth and wireless printing solutions for tablet POS applications that will be demonstrated with a number of our software partners on Stand 310. In a fast paced mPOS environment, Star offers a range of flexible solutions that can easily be upgraded as your POS system evolves. From complex store-wide systems to a simple pop-up store set-up, Star has the expertise and wealth of experience to provide a tailored cost-effective solution. NEW product information below & visit www.Star-EMEA.com for our full range. SPECTRALINK 852 329 Bracknell, Doncastle Road, Bracknell, Berkshire, RG12 8PE, UK Email: [email protected] Website: www.spectralink.com

Spectralink The WorkSmart Company is a global leader in wireless communication solutions that solve the everyday communication problems of the retail workplace. Spectralink’s purpose-built DECT and Wi-Fi mobile handsets which are ruggedized and ideal for non-carpeted areas, enable retail works to work more productively, efficiently and improve speed of sale and customer service. Spectralink’s intuitive and cost-effective telecommunication solutions allow retail-workers to respond to customer requests and resolve customer queries, while remaining safe in the workplace, from anywhere in the store. Improving speed of sale, increasing revenues, speed of service, enhancing customer loyalty and overall store efficiency. For more information, please visit www.spectralink.com or call +44 (0)7769 327011 or +44 (0)754 018 0120. 80 RBTE Catalogue

STARMOUNT 400 SWEDBRAND 815 3300 Duval Rd. Suite 200, Austin, TX, 78759, United States Skeppsbron 28, fl 4, Stockholm, 11130, Sweden Email: [email protected] Email: [email protected] Website: www.starmount.com Website: www.swedbrand.com

Starmount solutions power the store as the centre of the omnichannel retail Swedbrand Innovations is an innovation agency within Swedbrand Group. experience, creating a data-rich commerce platform to engage shoppers, Started in 2015 the agency’s role is to develop and create new patentented streamline operations, and support seamless and consistent cross-channel technologies. Key factor is to strengthen our customer’s brands, core being in customer interactions. Our solutions combine the best of in-store, online, and packaging, but with freedom to venture beyond to serve our clients future mobile shopping to empower associates to personalize the store visit, drive needs. Our latest innovations are TouchingLight and TopFlow. For more more sales anywhere in the store with robust product information, and information please visit our websites: access/fulfill inventory from any location. We’re the choice for innovative swedbrand.com brands who are redefining the role their stores play in today’s retail era. swedbrand.com/innovations touchinglight.com

STOK.LY 582 SYKES GLOBAL SERVICES 682 Unit 5, Whitestone Business Park, Hereford, Herefordshire, HR1 3SE, UK Nether Road, Galashiels, TD1 3HE, UK Email: [email protected] Email: [email protected] Website: www.stok.ly/ Website: www.sykes-gala.com

Complete Multi-Channel solution in the cloud, saving retailers and etailers time Sykes Global Services Limited are one of the UK's leading 3PL companies. As and money by providing the software to help you grow and scale your part of Sykes Inc, one of the world's largest contact centre companies, we business. - ePos - Stock Control - Multi Channel eCommerce. Control your entire provide a range of handling and fulfilment services to a broad client base. Our business from one dashboard - seamless integration across online and in-store, 95,000 square foot facility provides a range of services including; ‘Business to providing detailed analytics and reporting on stock, staff and sales. Stock entry Consumer’ (B2C) and ‘Business to Business’ (B2B) fulfilment, product assembly via handheld barcode scanner or desktop, automatically updates stock across and kitting, inventory management and control, vendor management, ePos, Website, Ebay, Amazon, Google Shopping etc. Save hours updating stock, procurement services, reverse logistics, response management and direct mail cut out data entry and eradicate human error. services, and delivery solutions via Carrier and Post.

STRONGPOINT 596 SYMPHONY EYC 50 Slynga 10, Rælingen, 2005, Norway 5 Hill Court, Swingbridge Road, Grantham, Lincolnshire, NG31 7XY, UK Email: [email protected] Email: [email protected] Website: www.strongpoint.com Website: www.eyc.com/

StrongPoint helps retailers streamline operations and increase productivity Symphony EYC is a strategic partner to more than 1000 retailers, manufacturers through a unique product portfolio and innovative integrations. Our offering and wholesalers worldwide, offering sophisticated customer analysis services includes solutions that improve the checkout and payment environment, the and the industry-leading GOLD unified software platform for retail. The breadth shopping area and the store management experience. of Symphony EYC solutions and services improve profitability by delivering highly targeted product assortments across all channels supported by reliable and responsive retail operations and supply chain execution. Symphony EYC customers include 15 of the world’s 30 largest retailers, thousands of retail brands, and hundreds of national and regional chains.

SUZOHAPP 955 SYNTECHNOLOGIES 773 Unit 1-2, King Georges Trading Estate, Davis Road, Chessington, KT9 1TT, UK Syntechnologies Ltd, 8 The Courtyard, Harris Business Park, Bromsgrove, Email: [email protected] B60 4DJ, UK Website: www.suzohapp.com/eu Email: [email protected] Website: www.syntec-disti.co.uk

SUZOHAPP provides highly engineered component solutions for interactive Syntec are partnering with Banctec & Denso to provide a one stop mobile self-service hardware to the global amusement, gaming, industrial, computing solution. Applications on our stand include: Mobile Payment transportation and vending markets by serving both equipment operators and Solutions, Stock Taking, Goods In, Inter-branch Transfers, Managing Online & In original equipment manufacturers. SUZOHAPP’s solutions include control Store Stock, Price Markdown, Price Checking & Shelf Edge Labelling. Come and devices and systems, currency handling equipment, display solutions, meet with us, enjoy a coffee or glass of champagne and discuss your mobile environmental products, machine operation components and payment requirements. With more than 25 years’ experience, our mission is to provide systems. With approximately 1,100 global employees in 19 countries serving you with the very latest Auto-ID and mobility solutions, including; barcode, more than 25,000 customers worldwide, SUZOHAPP has manufacturing, RFID, NFC, printing and Wireless LAN technologies to help improve business engineering, distribution and service facilities in 19 countries globally. efficiencies, drive down costs and deliver competitive advantage. Rugged & Reliable Solutions. RBTE Catalogue 81

TABLATCH 1111 TEALIUM 97 2-20 Booth Drive, Park Farm Industrial Estate, Wellingborough, Northants, Sovereign House, Vastern Road, Reading, Berkshire, RG1 8BT, UK NN8 6GR, UK Email: [email protected] Email: [email protected] Website: www.tealium.com Website: www.tablatch.com dciArtform have been creating retail marketing solutions for more than 70 Tealium powers the new era of real-time customer engagement and years and are proud to be launching Tablatch at the RBTE: TabLatch - The smart marketing, enabling global businesses to unlock their customer data and solution for tablet security and maximum mobility. TabLatchTM is the only iPad create more meaningful, relevant customer experiences. The company’s security solution that secures, tracks, charges and alerts you to the status of industry-leading customer data platform, comprised of an enterprise tag your iPads with a digitally encrypted software app that provides a new level of management solution, omnichannel customer segmentation and action protection over traditional physical security systems. engine, and suite of rich data services, creates a vendor-neutral data foundation that spans web, mobile, offline and IoT. More than 600 organisations worldwide trust Tealium to eliminate data silos and build a unified, actionable customer profile.

TABLEAU SOFTWARE 95 TELLERMATE LTD 735 Blue Fin Building, Tableau Software- 5th Floor, 110 Southwark Street, Leeway House, Leeway Industrial Estate, Newport, South Wales, NP19 4SL, UK London, SE1 0SU, UK Email: [email protected] Email: [email protected] Website: www.tellermate.com Website: www.tableau.com

Connect to any data source, size or type. Analyse and create dashboards. Share We’re Tellermate. We help people and businesses all over the world to count with browser & mobile-based analytics. All within your data architecture and cash quickly and accurately. Eliminating errors, cutting losses and providing security protocols. Meet the new face of business intelligence: Tableau precise cash reporting. We know that every business is different. So we don’t Software. Tableau helps people see and understand data. Its award-winning believe in one-size-fits-all. We take time to understand your business. Then we software delivers fast analytics, visualisation and rapid-fire business intelligence work out a solution that works for you. So, why not talk to us? Our combination on data of any size, format, or subject. The result? Anyone can get answers from of great products and great people that can help you manage your cash faster data quickly, no programming required. From executive dashboards to ad-hoc and better. We’re Tellermate. We’re people you can count on. reports, Tableau lets you share mobile and browser-based, interactive analytics in a few clicks. Over 35,000 organisations rely on Tableau.

TAG COMPANY LIMITED 975 TERIAN NETWORK 1140 Duval House, High Street, Harmondsworth, West Drayton, Middlesex, 58 Russell Street, Reading, Berkshire, RG1 7XH, UK UB7 0BT, UK Email: [email protected] Email: [email protected] Website: www.terian.net Website: www.tagcompany.com

About TAG. With over 15 years’ experience in working with some of the World's Terian is a best of breed provider of Facilities and Operations Management leading retailers, TAG is trusted to provide EAS and RFID product protection solutions. By offering a truly unique combination of software and location solutions across all retail verticals, to help improve shrinkage and drive based hardware Terian can help any client across all sectors achieve profitability. About Century Europe. Founded in November 2003, Century is the operational excellence. With a growing list of retail clients in conjunction with leading global innovator in the design and manufacture of World-class retail the vast experience held by the leadership team at Terian we believe our security solutions. Listed on the Shenzhen stock exchange, Century is the solutions can provide an unrivalled level of visibility and transparency for either largest manufacturer of EAS tags and Labels, and the domestic leader in the in-house or 3rd party contractors. Come and see us at our stand to learn more design and manufacture of RFID inlays. Century has a network of 300 about how we can help empower you to make confident real time decisions distributors in 66 countries and supply products worldwide. based on contractor performance metrics that matter to you. www.terian.net

TAKUMI 98 TESTBIRDS 1004 Takumi, International House, 1 St. Katharine's Way, London, E1W 1UN, UK 30B Wild's Rents, London, SE1 4QG, UK Email: [email protected] Email: [email protected] Website: www.takumi.com Website: www.testbirds.com

Takumi, a platform that connects social media micro-influencers with brands. Testbirds GmbH is an enterprise based in Munich, Germany, that has specialized Unlike traditional PR approaches, which target large ‘celebrity accounts' in testing apps for mobile devices (Apple iOS, Google Android, Windows Phone, typically with over tens or hundreds of thousands of followers, Takumi platform Blackberry OS) as well as web applications (online-stores, websites works with smaller accounts or micro-influencers from 1,000+ followers, etc.).Testbirds uses crowdsourcing to gather the feedback of a multitude of capitalising on the higher level of engagement they have with their followers. external experts as well as focus groups from different backgrounds bringing a For the brands, Takumi is a web based platform that allows easy creation and diversity of IT-knowledge, personal interests and life experience to find bugs management of large scale influencer campaigns including creating the and usability issues. By using the concept of ‘crowdtesting’ Testbirds can supply campaign brief, targeting the influencers, monitoring results and taking care of a large pool of testers with a myriad of different combinations of devices and all payments processing and campaign reporting. operating systems on a short term basis. The crowd finds bugs and offers valuable advice, tips and suggestions for the improvement of the usability and functionality of your software. 82 RBTE Catalogue

TFM NETWORKS 399 TILROY 190 The Coach House, 1 Manor Courtyard, Aston Sandford, Aylesbury, Dijkstraat 6, Aartselaar, 2630, Belgium Buckinghamshire, HP17 8JB, UK Email: [email protected] Email: [email protected] Website: www.prosteps.be/ Website: www.tfmnetworks.com

TFM Networks specialises in business connectivity and is a market leading Tilroy is a cloud-platform for retailers which allows them to make a seamless provider of permanent and modular networks and Wi-Fi connectivity solutions, connection with the modern consumer in order to meet their needs at any with an extensive list of high-profile customers in the retail sector. TFM designs, time and place. With integrated components such as a cash register system, builds and supports IT infrastructures and communications services to help stock and customer management and modules like e-commerce, the retailer businesses become more profitable. will achieve complete transparency across all its channels and transactions which are centrally managed. This service can be implemented within 24h without any extra infrastructure and is available for PC as well as tablet.

THE PIXEL 760 POD ON MAGENTO PAVILION TIMICO 132 Unit 5.19, The Paintworks, Bristol, BS43EH, UK Timico, Beacon Hill Park, Cafferata Way, Newark, Nottinghamshire, Email: [email protected] NG24 2TN, UK Website: www.thepixel.com Email: [email protected] Website: www.timico.co.uk

A Magento Gold Partner providing design, development, integration and By embracing the latest technology, switched-on retailers have every support for your eCommerce needs. We’ve created Magento eCommerce builds opportunity to improve efficiency and enrich the customer experience. From since 2008 for clients including Calor Gas, howies, Mikimoto and Bulk Powders. cutting queues with mobile payments or getting closer to your customers Implementing a successful eCommerce site involves many considerations: it using retail analytics, you can rely on Timico to deliver all the connectivity takes creativity, knowledge and development expertise; all of which you can be services and support you need. We have an outstanding record across the retail certain to receive by working together with The Pixel. Whether you’re an sector with names such as Casual Dining Group, Travis Perkins, Jimmy Choo, independent startup or a multinational enterprise; if you’re launching your first Hobbs, Spar, and Shoezone who all trust us to manage their voice and data, online store or updating an existing outlet – you should speak to us. wired and wireless communications to the highest quality standards.

THE PRICING PEOPLE 646 TOSHIBA RETAIL 577 Unit 8, Killingbeck Drive, Leeds, LS14 6UF, UK Toshiba Court, Weybridge Business Park, Addlestone Road, Weybridge, Email: [email protected] Surrey, KT15 2UL, UK Website: www.thepricingpeople.co.uk Email: [email protected] Website: www.toshibacommerce.com

We provide innovative and powerful solutions to save stores operational time Toshiba Global Commerce Solutions is retail’s first choice for integrated in-store on the shop floor. Price labelling - shelf edge, was/now and barcoding - are the solutions. In conjunction with our team of dedicated business partners, we core of our expertise but we can also offer significant opportunities for deliver innovative commerce solutions that transform the checkout, provide efficiency in other areas, for example stock taking, goods receipting, transfers, seamless consumer interactions and optimise retail operations. We provide and legal compliance around price checking. We're an entrepreneurial fast end-to-end solutions, service and support that help clients meet their retail growing company and are doing some great work. For example, we saved a technology needs. At RBTE, we have mobility and omnichannel solutions high street retailer over £1m per year of labour last year across 200 stores. focused on today's modern retail needs such as customer engagement and enhancing in-store experience. Visit stand 577 and discover how Toshiba is helping retailers reinvent themselves. For more: www.toshibacommerce.com

THE PRODUCT VIDEO COMPANY 90 TOUCH TECHNOLOGIES 432 IVC Studios, Brighton, SO24 9RB, UK Minerva Mill Innovation Centre, Station Road, Alcester, Warwickshire, Email: [email protected] B49 5ET, UK Website: www.theproductvideocompany.co.uk Email: [email protected] Website: www.https://touchtechnologies.co.uk

The Product Video Company is the UK specialist in professional quality, low Touch Technologies provide best-in-class Barcode & RFID solutions as well as cost, high volume product videos that bring your products to life on every an end-to-end Temperature Monitoring solution that is predominantly for screen everywhere. Video is the must-have tool to engage customers, convert chillers, freezers and hot-plates. We are a team of Auto-ID experts with an sales and drive search traffic. At PVC we've created 1000s of films for national outstanding customer service ethos to back it up. Our vision is to be recognised brands - Product Videos, How To videos, Lifestyle films and more. We make sure by our customers as their partner of choice by offering a solution that beats its your new videos are not just seen on your sites to convert sales, but found on competition on price, performance, form factor and customer experience. In search and drive traffic back to you. We can build and manage YouTube technology, often the human touch can get left behind, not with us. channels for you and offer best advice on distribution and social media use. We offer a one stop solution, and hold your hand every step of the way. RBTE Catalogue 83

TRIFLE SOLUTIONS 290 TUFFSCREEN 976 Reading University, Earley Gate, Whiteknights Road, Reading, Berkshire, Unit 1, 571 Southmead Road, Southmead, Bristol, BS10 5NL, UK RG6 6AT, UK Email: [email protected] Email: [email protected] Website: www.tuffscreen.com Website: www.triflesolutions.co.uk

We are experts in intelligent telesales and marketing. Established in 2001, Trifle Tuffscreen screen protectors are industrial-strength screen protection for all Solutions has grown year on year providing flexible telemarketing and devices in all environments. By reducing downtime and repair costs they telesales services specifically for the B2B market place. Trifle Solutions has a reduce total cost of device ownership and improve device and employee different and refreshing business approach; quite simply if you are not satisfied productivity and device lifespan. They have been successfully implemented by with the service, quality or volume of leads or appointments then you do not major high-street retailers, delivery & logistics organisations, manufacturers, law pay. We hand pick professionals who are driven, self motivated and most of all enforcement, travel retail, engineering and construction. The company also love the work they do. To enable our staff to reach your goals they must gain an supplies off-the-shelf and bespoke design case and charging solutions to a in-depth knowledge of your business, its products and services, your range of customers to assist with their estate management. competitors and the market place - all we ask is for your input.

TRIGGMINE INC 797 TYCO 533 Kesklinna district, Harju County, Tallinn, 10143, 5-309B, Estonia Security House, Hanworth Road, Sunbury on Thames, TW16 5DB, UK Email: [email protected] Email: [email protected] Website: www.triggmine.com Website: www.tycoretailsolutions.com

TriggMine provides Email Marketing Automation for eCommerce. It helps Tyco is a market leader in the $100 billion global fire protection and security eCommerce businesses take full advantage of this weapon, by sending solutions industries. Our 57,000 employees take great pride in knowing that automated emails when triggers are pulled. A simple welcome email when a they make a difference in the world: their work helps protect and safeguard customer signs up. Offers to best customers. A timed sequence of emails to people and property. In today’s dynamic retail environment, you understand keep your business on your customers’ radar, thank you messages. TriggMine the importance of innovative new strategies to improve your business sends all of these emails and more, giving your customers the attention and performance and build shopper loyalty. To help you get there, you need a motivation that wins them over. You don’t need a Silicon Valley developer to partner like Tyco Retail Solutions that recognizes, responds, and delivers the program these emails. Nor do you need a marketing guru to design them for technology, solutions, and expertise needed to stay one step ahead. you. With TriggMine, they’re at the ready (with minimal personalization required).

TRUE ERP 191 UKCHANGES 1045 Glen Marais, Johannesburg, 1619, South Africa UKChanges, Grand Union House, Budbrooke Road, Warwick, Warwickshire, Email: [email protected] CV34 5AR, UK Website: www.trueerp.co.uk Email: [email protected] Website: www.ukchanges.com

TrueERP is a Global Organization with more than 6000 customers and partners Hello, we are UKChanges, the independent data management and insight in over 14 countries around the world. An organization that has been delivering specialists. We help commercial and not-for-profit organisations to grow Business Software products and services that help accelerate business revenues and relationships through the intelligent use of customer data. We do innovation for our customers, since 1994. this by optimising and enriching existing information, identifying best customer segments and developing insights that deliver results. We’ve helped major sporting events boost ticket sales, venues to attract more footfall, charities to increase donations and retailers to grow digital channel revenue. Talk to us about using your data to implement multi-channel campaigns in real time, understand your customers and develop integrated data solutions for mobile and in-store.

TRYZENS 760 POD ON MAGENTO PAVILION UNIQUE SECURE 444 101 Finsbury Pavement, London, EC2A 1RS, UK Unit B, 10 Medawar Road, Surrey Research Park, Guildford, Surrey, Email: [email protected] GU2 7AR, UK Website: www.tryzens.com Email: [email protected] Website: www.unique-secure.com

Since 2004, Tryzens has been trusted by retail?s biggest names as an Unique Secure, a market leading POS innovator, has an extensive range of independent expert to plan, implement and maintain eCommerce systems and products from traditional Chip and Pin security and mounting to mobile POS to optimise retail performance. Tryzens enable its clients to leverage efficient, solutions - for micro merchants to global brands. The company’s MePOS - the effective and reliable retail solutions that carry the promise of a positive and world’s first modular, self-diagnostic, fully brandable POS - offers flexibility to unified experience that in turn delights their customers, builds loyalty and switch between 3 modes of selling (traditional, kiosk, mPOS) and provides drives growth. From concept to outcome, Tryzens offer a range of services to complete integration with the tablet, PED, printer, diagnostic system and support our clients throughout their multi-channel development, whether scanner. Unique Secure is launching bespoke software at RBTE - initially for the starting in-store or online. hospitality sector - turning the MePOS into a dynamic business hub. Visit US to see the full suite of products from the leading physical payment security company. 84 RBTE Catalogue

USABILLA 1043 VARLINK 235 Rokin 16, Amsterdam, 1012KR, Netherlands Unit 1, Outgang Lane, Osbaldwick Industrial Estate, York, YO19 5UX, UK Email: [email protected] Email: [email protected] Website: www.usabilla.com Website: www.varlink.co.uk

Usabilla helps brands like HP, Vodafone, Philips, Booking.com, Lufthansa, KLM Varlink provide an all-round hardware distribution solution to retail system and The Economist to optimize their websites, apps and emails with live user integrators with products suitable for electronic point of sale, in-store mobility, feedback. Over 20,000 professionals worldwide use our Voice of Customer supply chain processes and customer loyalty. Varlink now distributes a range of solutions to improve user experience, increase conversions and boost customer touchscreen terminals from world renowned manufacturers DataVan, HP and satisfaction. Headquartered in Amsterdam, Usabilla was founded with the Panasonic as well as complimentary hardware such as receipt printers and belief that continuous user feedback is the key to any successful website, scanners. product or service. Our clients utilize our software to stop guessing what users want, and start listening to what they need. For more information check www.usabilla.com and follow us on Twitter (@usabilla).

USER CONVERSION 589 VCA TECHNOLOGY LTD 641 231-233 Deansgate, Manchester, M34EN, UK Trident Court, 1 Oakcroft Road, Chessington, KT9 1BD, UK Email: [email protected] Email: [email protected] Website: www.userconversion.com Website: www.vcatechnology.com

We're a team of 4 experienced and recognised conversion rate optimisation Do you know what your customers are doing right now? Do you know which consultants in Manchester. We exist to help your business grow through data- areas of your store are busiest, or how long your queues are? VCA offers a low driven insights and methodical testing. investment, easy to implement, retail business intelligence solution enabling retail managers to gain a greater understanding of the movement and behaviour of customers from the moment they enter a store to when they leave. Captured metadata is displayed in the form of simple charts, heat maps and reports via VCA’s user-friendly cloud based reporting solution to measure the success of promotional activities and improve customer satisfaction.

VALASSIS 633 VE INTERACTIVE LTD 695 Weldon House, Corby Gate Business Park, Priors Haw Road, Corby, 3-4 Hardwick Street, London, EC1R 4RB, UK Northamptonshire, NN17 5JG, UK Email: [email protected] Email: [email protected] Website: www.veinteractive.com Website: www.valassis.co.uk

Responsible for handling the majority of the UK's coupons and vouchers, Ve Interactive is a multi-award-winning technology company, offering a suite of Valassis provides innovative and secure coupon solutions to the UK's leading apps across its VePlatform. These apps help ecommerce businesses reduce grocery retail and packaged goods brands. Valassis Digital Solutions enables bounce rate, increase customer engagement, minimise website abandonment retailers and brands to engage consumers through digital offers via its real and drive conversions. Recently named 2015's #1 in the Sunday Times Tech time, secure issuance and redemption platform whilst delivering actionable Track 100, Ve Interactive works across 18 languages & 31 offices worldwide, insights and driving down retailer costs. VERSO® is Valassis'omnichannel within 43 territories. managed software solution that enables coupons to be redeemed securely at point of sale. We have unparalleled experience and trust in voucher management and work with the best technology providers to solve specific business needs.

VANDERBILT INTERNATIONAL 1102 VENDITAN COMMERCE 1000 Suite 7 Castle gate Business Park, Caldicot, South Wales, Monmouthshire, 4th Floor, 39 Deansgate, Manchester, Greater Manchester, M3 2BA, UK NP26 5AD, UK Email: [email protected] Email: [email protected] Website: www.venditan.com Website: www.uk.spiap.com

Vanderbilt is a global provider of state-of-the-art security products and Venditan Commerce is an end to end omni-channel retail platform designed to systems. Our products range from simple single-user systems to highly help retailers provide a unified experience to customers. Venditan Commerce customised applications, tailored to the changing needs of leading multi- covers; Purchasing, Warehouse & Inventory Management, Web, Mobile, national corporations. Our vast customer base includes retail, banking, International, Mail Order, EPOS, Payments, 3rd Party Logistics, Returns telecommunications, finance, manufacturing, healthcare, education, legal, Management, Single Customer View, Marketing & more. Venditan Commerce accounting and governmental. Taking centre stage at the Retail Business has the security & stability of a platform that has been in commercial use for Technology Expo 2016 are the latest product developments within the over 10 years - but also gives you the agility & scalability of a platform as a company's portfolio - the Aliro access control system, the SPC intruder service, along with the leverage of a community of like-minded retailers. Clients detection range and the IP-based video surveillance solutions. include; Grazia, Sigma Sport, Gear4music, Saltrock, Wyevale Garden Centres Visit stand 1000. RBTE Catalogue 85

VEOO 476 VIGIL SECURITY 226 Email: [email protected] 1 Eastlands Court, Wade Road, Basingstoke, Hampshire, RG248PL, UK Website: www.veoo.com Email: [email protected] Website: www.vigil-security.com

For further information please visit our stand. Vigil Security is first and foremost in the business of protecting customer investment and profitability by developing partnerships and designing integrated electronic security systems to mutually secure premises, inventory and personnel. With vast experience in electronic security within the retail sector Vigil realises the importance of specifying fit for purpose technology that meets the needs of the customer both technically and aesthetically. With 10 years trading Vigil have installed throughout the UK and have in excess of 500 retail projects installed and maintained throughout Europe.

VERIFONE 450 VIPERA PLC 227 7 Cowley Business Park, Uxbridge, UB8 2AD, UK 1 Westferry Circus, Canary Wharf, London, E14 4HD, UK Email: [email protected] Email: [email protected] Website: www.verifone.co.uk Website: www.vipera.com

Verifone is transforming everyday transactions into opportunities for connected Vipera is a cutting edge provider of digital services and customer engagement commerce. We’re connecting payment devices to the cloud—merging the solutions; designing, building and operating digital customer channels for online and in-store shopping experience and creating the next generation of banks and retailers all over the world. Starting with mobile banking and digital engagement between merchants and consumers. We are built on a 30- payment solutions (over 2 million users worldwide) Vipera harnessed its year history of uncompromised security with 27 million terminals deployed expertise in data analytics and its secure mobile platform to develop worldwide. Our people are known as trusted experts that work with our clients compelling, safe and user friendly solutions for leading retailers in Europe, and partners, helping to solve their most complex payments challenges. We Vipera is able to analyse the spending behaviours of users to provide real-time have clients and partners in more than 150 countries, including the world’s best- and contextual offers at the point of purchase. Retailers no longer have to lose known retail brands, financial institutions and payment providers. sales from their stores to online competitors if they use Vipera's Retail Solutions.

VERTICAL LEAP 691 VISUALSOFT 980 19 College Road, HM Naval Base, Portsmouth, Hampshire, PO13LJ, UK Visualsoft Ltd (Head Office), Visualsoft House, Prince's Wharf, Stockton-on- Email: [email protected] Tees, TS17 6QY, UK Website: www.https://vertical-leap.uk Email: [email protected] Website: www.visualsoft.co.uk

Vertical Leap is a search and digital marketing agency. We have been leading With four offices across the UK, Visualsoft is one of the UK’s leading suppliers of the way in search marketing for over 15 years, pioneering innovative eCommerce solutions - providing award winning website design, innovative techniques that help our customers to achieve maximum online visibility. We tech development, bespoke online marketing services and expert-led training have developed our own diagnostic analytics software, Apollo Insights, which to retailers from around the UK and Europe. Since opening its doors in 1998, provides our search experts with more thorough and complete intelligence Visualsoft has grown in tandem with the eCommerce sector. Today, Visualsoft’s about your website. This means we can produce highly-effective strategies that workforce includes over 200 members of staff, and the impressive portfolio make more efficient use of your budget and get faster results. We are a RAR top features over 1100 clients ranging from independent sellers to multi-chain 100 agency & were finalists in the 2015 Drum Search Awards. retailers and internationally-known brands.

VIBRANT RETAIL 298 VME RETAIL SYSTEMS 773 vibrant, unit 2, Windsor business centre, Windsor, Berks, SL41SP, UK Crook of Devon House, Main Street, Crook of Devon, KY13 0UQ, UK Email: [email protected] Email: [email protected] Website: www.vibrantretail.com Website: www.vme.co/

Vibrant are leading designers and manufacturers of premium retail technology VME are the largest UK based epos supplier dedicated to supermarkets and accessories. Vibrant offer a range of specialist products for the mobile retail convenience stores. If you run grocery stores, you'll be interested in what our environment. We protect and enhance mobile technology solutions by creating IntelliStore software can do for your business. Whether you have 1 till or 1,000 designing products with materials and features focused on creating and tills, our software includes everything grocery stores need to operate. enhancing dynamic retailing opportunities. IntelliStore runs your tills and back office, and if you manage a chain of stores, your head office. If you hate hidden extras you'll love our charging structure; one simple monthly fee per till gets you all of our software, and regular updates for life. Finally, if you hate long term contracts - good news! You can leave at any time with only 1 months’ notice. 86 RBTE Catalogue

VOCOVO 270 WAREHOUSESAAS 583 Wychwood Business Centre, Milton Road, Shipton-under-Wychwood, Kemp House, 152 City Road, London, EC1V 2NX, UK Oxfordshire, OX7 6XU, UK Email: [email protected] Email: [email protected] Website: www.warehousesaas.co.uk Website: www.vocovo.com

VOCOVO is the latest innovation in team communications solutions. With WarehouseSaaS is a real-time cloud web portal, providing our clients with real- VOCOVO, retailers are fully equipped to deliver store efficiency, increased sales time access to inventory and the ability to enter purchase and sales orders from and an exceptional customer experience. any location with an Internet connection! The system adopts, at its core, the most efficient means of retail communication – lightweight yet robust headsets – and takes team communication to a new level of sophistication.

VODAT INTERNATIONAL 554 WAVELINK 169 Pear Mill, Stockport Road West, Breadbury, Stockport, Cheshire, SK6 2BP, UK LANDESK / Wavelink, 3 Arlington Square Downshire Way, Bracknell Email: [email protected] Berkshire, RG12 1WA, UK Website: www.vodat-int.com Email: [email protected] Website: www.wavelink.com

Vodat International specialises in providing Managed Communication and Wavelink accelerates mobile productivity with solutions that enable supply Payment Solutions to the Retail and Hospitality & Leisure Sector. We have built chain operations. Organizations around the globe and across industries such as an impressive portfolio of customers over the past 14 years and currently manufacturing, retail, warehousing and field force automation rely on Wavelink manage over 8600 high street sites and support over 25,000 devices. enterprise mobility management, host-connectivity applications, and voice- Our products, services, management and support have been designed enablement solutions to connect mobile devices to supply chain management specifically for the Retail, Hospitality and Leisure Sector. In a recent customer systems, ensuring worker productivity in mission-critical mobile deployments, satisfaction survey 100% of customers said they would recommend Vodat. A reducing costs and contributing directly to operating margin. testament which is difficult to achieve when providing telecoms and IT support.

VOLUMATIC 332 WEB BEHAVIOUR SPECIALISTS 792 Taurus house, 1a Endemere Road, Coventry, Warwickshire, CV6 5PY, UK 26 York Street, London, W1U6PZ, UK Email: [email protected] Email: [email protected] Website: www.volumatic.com Website: www.wweb-behaviour.com

Volumatic is the UK’s leading manufacturer of intelligent cash handling WBS is a London-based digital marketing agency, providing services including equipment. Our customers in the retail, banking and leisure industries use PPC, SEO, Social Media advertising and Web Analytics. Our multilingual team Volumatic products to enhance security, reduce shrinkage and deliver process helps brands around the world run their SEM campaigns efficiently and efficiencies. Our products are used globally to count and protect over $4billion consistently by managing the whole process from strategy and per day. implementation to tracking and reporting. We are also a certified Google and Yandex partner.

VTT 113 WEBLIB 692 Kaitoväylä 1, Oulu, 90570, Finland 34a rue des Vinaigriers, Paris, 75010, France Email: [email protected] Email: [email protected] Website: www.ontrack.vtt.fi Website: www.weblib.fr/en/presentation

With OnTrack you can collect data to improve your point of sale performance. Since 2009, Weblib has been helping leading brands digitise their points of sale. You get exact real-time information on the attractiveness of your product and Weblib develops smart and innovative solutions based around iPad & Android product display. The OnTrack solution is based on innovative usage of depth tablets, Wifi and Apps. sensor technology developed at VTT Technical Research Centre of Finland Ltd. As the system does not use traditional cameras or monitor portable personal devices, the privacy of your customers is not compromised. RBTE Catalogue 87

WEBLOYALTY 783 WI-5 10 Second Floor, 2 Harewood Place, London, W1S 1BX, UK 23 Heddon Street, London, W1B 4BQ, UK Email: [email protected] Email: [email protected] Website: www.webloyalty.co.uk Website: www.wi-5.com

Deliver exclusive content to mobile devices. Through a discreet box, Wi-5 offers Webloyalty partners with ecommerce companies to help them build stronger, nearby audience’s instantaneous access to engaging content and immersive more profitable relationships with their customers. Our membership interaction via any phone or tablet; without need of an app, download or even programmes encourage loyalty and drive repeat business by offering ongoing access to the Internet. All the while, powerful analytics capture key insights into cashback incentives. This generates valuable additional revenue for our partner your audiences’ behaviour. Already elected by BMW for major UK events and businesses. We partner with over 200 businesses, including both multichannel activations throughout 2016, the technology has now been developed for high and pureplay retailers across domestic and international markets. street retailers to offer multimedia content delivery (including vouchers), data capture and various forms of mobile interaction.

WEBTREKK 780 WINCOR NIXDORF 486 Robert-Koch-Platz 4, Berlin, 10115, Germany Heinz-Nixdorf-Ring 1, Paderborn, 33106, Germany Email: [email protected] Email: [email protected] Website: www.https://webtrekk.com Website: www.wincor-nixdorf.com

Webtrekk is a leading global provider of Digital Intelligence solutions, Wincor Nixdorf is one of the world’s leading providers of IT solutions and headquartered in Berlin, with offices in China, Italy, Spain, the Netherlands and services to retailers and retail banking. The company’s extensive portfolio is the USA. Webtrekk’s solutions allow companies to optimize their digital efforts. centred around optimizing business processes at banks and retail companies. It The Webtrekk Digital Intelligence Suite is widely recognized for its advanced is aimed mainly at cutting costs and complexity and improving service to the analytics, testing and website personalization solutions. Webtrekk’s over 130 end customer. employees are focused on setting benchmarks in the industry and providing the very best Digital Intelligence.

WHITEHAT SECURITY 1130 WINTEC POINT OF SALE SYSTEMS LTD 151 1 Adelaide House, Perth Trading Estate, Montrose Avenue, Slough, 39 Greville Street, London, EC1N8PJ, UK SL1 4XX, UK Email: [email protected] Email: [email protected] Website: www.wintecpos.com Website: www.whitehatsec.com

WhiteHat Security is the Leader in Web Security, enabling businesses to protect Wintec point of sale was established with one main goal: to make robust, critical data, ensure compliance, and manage risk. Through a combination of versatile and well priced Electronic Points Of Sale. By putting ourselves at the technology, intelligence metrics, and the judgment of real people, WhiteHat heart of your business, we have made it our responsibility to make machines provides complete web application security at a scale and accuracy unmatched that help you deliver a smooth check out process when it matters most. in the industry. WhiteHat currently manages tens of thousands of websites Founded in 2002in QingdaoChina, we have worked hard in the areas of R&D, including sites in highly regulated industries, such as top e-commerce, financial manufacturing, sales, service and design. We are making machines that will services, and health care companies. No matter how much code or how many stand the test of time through durable aluminium build, high specification chip web applications you have, or how often they change, Sentinel can scale to set, as well as looking good in any retail environment. By working hand in hand meet demand. with our partners, we have also been able to undertake several key scientific projects and achieve multiple patents and software copyrights along the way.

WHOOP! 296 WI-Q 651 Spittelwiese 15, Linz, 4020, Austria Farthings Business Centre, Old House Road, Colchester, Essex, CO6 4EQ, UK Email: [email protected] Email: [email protected] Website: www.https://whoopapp.com/en/ Website: www.wi-q.com

Whoop! is the place where dreams of online retailers come true. With its Wi-Q is a revolutionary software company, founded by an experienced UK extraordinary algorithm, the software predicts the best CPC-Bids for each stakeholder group that recognised a gap in the market to help shoppers with product and automatically updates them on a daily basis. When setting CPC- their purchases and ultimately put them at the heart of the sales process. They Bids Whoop! it takes into account individual product performance data and understand that you want to serve more customers, in less time, whilst improve many more product-specific variables. You don't have to worry about setting customer experience and choice; so they have carefully developed a cloud the right bids manually. All you do is set a minimum ROAS and lean back - based, integrated HTML software solution that simply addresses this. Global Whoop! will do the rest. interest and international investment in Wi-Q, in conjunction with proven board level corporate and technological expertise from the public and private sector, has given Wi-Q a lead in developing a world-class product. 88 RBTE Catalogue

WORKPLACE 643 XOVIS AG 642 100 Precedent Drive, Milton Keynes, MK13 8PP, UK Xovis AG, Industriestrasse 1, Zollikofen, BE, 3052, Switzerland Email: [email protected] Email: [email protected] Website: www.workplacesystems.com Website: www.xovis.com

Employee-friendly scheduling creates happier, more loyal workers, delivering Company superior customer service, maximizing conversions and sales. We call these Xovis is a Swiss high-tech company that has been incorporated in 2008. Xovis Smart Schedules. Workplace helps consumer-facing businesses to drive develops and commercializes systems and sensors for people counting and revenue by creating workforce schedules that improve customer service. Our tracking and similar applications with a focus on airports and retail customers. customers care about their employees and know that employees with a Mission positive attitude will upsell more effectively. Our mission is to constantly improve our vision-based person tracking technology to be able to reach outstanding tracking results. This enables our customers to solve future challenges in people flow analysis and steering, from displaying of predictive waiting times to the seamless tracking of people.

WORLDPAY UK 320 XSELLCO 790 The Walbrook Building, 25 Walbrook, London, EC4N 8AF, UK 21 Clanwilliam Square, Grand Canal Quay, D2, Dublin, Ireland Email: [email protected] Email: [email protected] Website: www.worldpay.com/uk/larger-businesses Website: www.xsellco.com

Worldpay is a leader in global payments processing technology for our XSellco are on a mission to make selling more simple. Helping online sellers customers. We operate reliable and secure proprietary technology platforms succeed is our passion. We believe than selling online should be simple and that enable customers to accept a vast array of payment types, across multiple profitable. Our products help you sell smarter, respond faster and enhance your channels, almost anywhere in the world. The Group has three operating reputation. Fusion: our dedicated eCommerce helpdesk tool, helps you respond divisions: global eCom, Worldpay US and Worldpay UK. On an average day, we faster to queries and deliver better a customer experience. Price Manager: our process approximately 31 million mobile, online and in-store transactions and repricing tool helps Amazon sellers win more Buy Box and increase their in 2014 we supported approximately 400,000 merchants in 126 currencies profits. High5: is a feedback request tool which will improve seller reputation across 146 countries offering 326 local and alternative methods of payment. leading to increased sales.

XHOCKWARE 600 YOYO WALLET 773 Rua Alfredo Allen, n.º455/461, Porto, 4200-135, Portugal Kirkman House, 12-14 Whitfield Street, London, W1T 2RF, UK Email: [email protected] Email: [email protected] Website: www.xhockware.com Website: www.yoyowallet.com/

XHOCKWARE is a company focused on developing innovative retail solutions, Yoyo Wallet integrates with your EPOS system to create fast and secure mobile to enhance the customer’s in-store experience, while reducing costs to retailers. payments that matches your customers to their basket data. This is the future The solution is provided by YouBeep, its first product. YouBeep is a mobile of retail in a mobile first world - a payment system that enables brands and checkout solution based on two components, a patented pluggable device and retailers to answer the big three questions: a free mobile app. It's a product for retailers, especially grocers/supermarkets, - Who is my customer? - How do I engage my customer in a personal way? - requiring zero integration effort with the POS: installation is as simple as How do I sell more? connecting an USB cable. Yoyo is live across the UK at over 40 universities and 100 corporate sites, with further sites opening up in the US, Spain and Singapore.

XIAMEN PINNACLE ELECTRICAL CO LTD 872 YSLV 160 N4F, GuangXia Bldg, Torch Hi-tech Zone, Xiamen, 361006, China 59 Dock Road, Silvertown, Newham, London, E16 2AA, UK Email: [email protected] Email: [email protected] Website: www.aclas.tw Website: www.yslv.co.uk

Pinnacle Technology Corporation is a Taiwanese manufacturer established back YSLV is one of the UKs leading display solutions companies - providing an in 1982, with headquarter in Taipei and two factories including R&D centre extensive range of LED screens, video walls and more as part of an integrated (about 110 engineers) located in mainland China. Pinnacle develops, range of digital visual solutions for retail environments. From product videos manufactures, and sells innovative commercial devices under ACLAS brand, and promotional information to enhancing brand experience and which have been registered in 50 and 32 countries respectively. entertainment - screens and video are becoming increasingly important to the modern retail environment. Over the past 20 years we have worked with some of the world’s top brands and companies to help them achieve their visions delivering exciting visual experiences. Come and see our NEW smartphone to screen interactive experience allows customers to interact with any screen using just a smartphone!

90 RBTE Catalogue

ZEBRA TECHNOLOGIES 164 Dukes Meadow, Millboard Road, Bourne End, Buckinghamshire, SL8 5XF, UK Email: [email protected] Website: www.https://zebra.com

Zebra (NASDAQ: ZBRA) makes businesses as smart and connected as the world we live in. Zebra tracking and visibility solutions transform the physical to digital, creating the data streams enterprises need to simplify operations, know more about their businesses, and empower their mobile workforces. From in- store solutions to flawless Omni-channel fulfilment, or use of RFID, BLE beacons, price management, loyalty, optimised checkouts or self-scanning, we'll show you how you can connect better with customers and deliver a One Store Experience. One Store helps retailers engage the modern shopper as well as improving store and employee productivity. For more information, visit www.zebra.com.

ZENDESK UK LTD 511 30 Eastbourne Terrace, Paddington, London, W2 6LA, UK Email: [email protected] Website: www.zendesk.com

Zendesk is a cloud-based customer service platform. It is designed to be easy to use, easy to customize, and easy to scale. Frustrated with the state of enterprise customer service software in 2007, three Danish entrepreneurs sought out to create beautifully simple software that could change how retailers interact with their customers. Today more than 64,000 companies use Zendesk.

ZOINED OY 130 Lintulahdenkatu 10, 8 krs., Helsinki, 00500, Finland Email: [email protected] Website: www.zoined.com

Zoined offers Retail and Hospitality Analytics as a cloud based service. We collect data from stores and venues with POS data being the main source, complemented by time & attendance systems, people counters, web shops etc. Data is analyzed and presented in a very accessible, visual format. Unlike generic BI tools, Zoined is an off-the-shelf solution with ready-made dashboards and reports, focusing on giving the analytical ability back to store. Implementation requires no IT-project. Zoined complements rather than competes with HQ-centric BI solutions, despite outperforming them, even for our very largest customers.

ZOOZ 567 9 Devonshire Square, London, EC2M 4YD, UK Email: [email protected] Website: www.zooz.com

Zooz provides a payments platform designed to help merchants maximize their payments performance. It offers the flexibility to connect with multiple financial institutions, seamlessly integrate acquirers, e-wallets, alternative payment methods, fraud management and other third-party services, and intelligently route transactions through the entire payment process. Zooz consolidates and analyzes all payment data to provide valuable information to merchants, enabling them to personalize customer experiences online and in- store. It is the partner of choice for any business seeking to extend reach, reduce decline rates, increase revenues, maintain strong customer relationships and meet the challenges of the dynamic global market. RBTE Catalogue 91

PRODUCT LISTING GUIDE 92 RBTE Catalogue

Accounts Solutions Gamma Ltd 597 Loyalty Gift Card AG 281 DEMO LIVEBUZZ RBT Global Risk Technologies 684 Manhattan Associates 512 Global Risk Technologies 684 iGeolise 389 Mercaux 667 Lincsafe 800 Information Builders Inc 273 Scandit AG 870 Orderwise 594 Infosec Partners 685 Starmount 400 Retail Computer Solutions 855 Intrepid Retail 482 TriggMine Inc 797 SUZOHAPP 955 Ipsos Retail Performance 480 Ve Interactive Ltd 695 iVend Retail 520 Vertical Leap 691 Allocation Kirona 722 4R Systems 510 Kotrak Ltd 1124 Communication Services Advanced Retail UK Ltd 718 Lincsafe 800 Anders + Kern UK Ltd 819 BT Expedite 1021 Manhattan Associates 512 Briteyellow Ltd 729 CWSI 1044 Maxtime 1118 BT Expedite 1021 Cybertill 531 Mercaux 667 Cambridge Consultants 1018 Eurostop 433 Mojix Inc 395 CJ Retail Solutions STAIRCASE SPONSOR Futura Retail Solutions 556 Netclearance 124 CWSI 1044 iVend Retail 520 Nexmo 295 Dell 360 Kirona 722 Oracle 562 eGain Communications 586 Nordic ID 494 Orbitvu 1022 eReceipts 197 Opticon Ltd 850 Orderwise 594 Global Risk Technologies 684 Oracle 562 PHS 157 Hughes Network Systems 240 Orderwise 594 Premier Tax Free 630 Intrepid Retail 482 Retail Computer Solutions 855 Pyramid Analytics 1010 KantanMT 982 Retail Manager Solutions 970 Retail Computer Solutions 855 KFP Total IT Solutions Ltd 634 Sanderson Multi-Channel Solutions 770 retailmotus 1001 Kotrak Ltd 1124 Slimstock 816 Searchmetrics 593 Lincsafe 800 Symphony EYC 50 Segura 1015 Lobster UK 100 Zebra Technologies 164 SES 210 Mercaux 667 TAG Company Limited 975 Mobi Web Ltd 584 Analytics Software Touch Technologies 432 Nexmo 295 Advanced Retail UK Ltd 718 TriggMine Inc 797 Orbitvu 1022 Axis Communications (UK) Ltd 330 Valassis 633 Parcelspace Ltd 977 Cambridge Consultants 1018 Vertical Leap 691 Retail Computer Solutions 855 Carttronics 660 VME Retail Systems 773 Retail Manager Solutions 970 DEMO LIVEBUZZ RBT Webtrekk 780 Spectralink 852 Emailage 121 WhiteHat Security 1130 Star Micronics 310 eReceipts 197 Worldpay UK 320 Tablatch 1111 Eurostop 433 Zebra Technologies 164 TFM Networks 399 Flixmedia 228 The Product Video Company 90 Genetec 198 Cash Management Touch Technologies 432 Global Risk Technologies 684 Advanced Retail UK Ltd 718 TriggMine Inc 797 Information Builders Inc 273 Anker Kassensysteme GmbH 540 Valassis 633 Infosec Partners 685 ARCA Europe 714 Vertical Leap 691 Ingenico 610 Bizerba UK Ltd 1105 Vodat International 554 Insoft Sp z.o.o 620 BT Expedite 1021 Wi-5 10 Intrepid Retail 482 Cambridge Consultants 1018 Kotrak Ltd 1124 Crane Payment Innovations 605 CRM Lincsafe 800 DEMO LIVEBUZZ RBT Advanced Retail UK Ltd 718 Mastercard 342 Eurostop 433 BT Expedite 1021 Maxtime 1118 Kotrak Ltd 1124 Cybertill 531 Mercaux 667 Lincsafe 800 eGain Communications 586 Nedap Retail 326 Oracle 562 eReceipts 197 Netclearance 124 Orderwise 594 Eurostop 433 Oracle 562 Retail Computer Solutions 855 Futura Retail Solutions 556 Pyramid Analytics 1010 Retail Pro International 851 Givex 755 Rach Test RBT 123 Sanderson Multi-Channel Solutions 770 iVend Retail 520 Retail Computer Solutions 855 SCAN COIN Ltd 500 Kotrak Ltd 1124 Retail Pro International 851 Star Micronics 310 Loyalty Gift Card AG 281 SES 210 SUZOHAPP 955 Nexmo 295 Soti Ltd 566 Tellermate Ltd 735 Oracle 562 Tablatch 1111 Toshiba Retail 577 Orderwise 594 Touch Technologies 432 VME Retail Systems 773 PHS 157 Valassis 633 Retail Computer Solutions 855 Vodat International 554 CCTV Retail Manager Solutions 970 WhiteHat Security 1130 Axis Communications (UK) Ltd 330 Sanderson Multi-Channel Solutions 770 Worldpay UK 320 Cambridge Consultants 1018 Symphony EYC 50 Genetec 198 The Pixel 760 - POD ON MAGENTO Business Intelligence Infosec Partners 685 Wi-5 10 4R Systems 510 Intrepid Retail 482 Advanced Retail UK Ltd 718 KFP Total IT Solutions Ltd 634 Customer Counting Axis Communications (UK) Ltd 330 Kotrak Ltd 1124 Advanced Retail UK Ltd 718 Briteyellow Ltd 729 Vanderbilt International 1102 Briteyellow Ltd 729 BT Expedite 1021 BT Expedite 1021 Cambridge Consultants 1018 Clienteling Cambridge Consultants 1018 Carttronics 660 Briteyellow Ltd 729 Carttronics 660 Dell 360 BT Expedite 1021 Crane Payment Innovations 605 DEMO LIVEBUZZ RBT Carttronics 660 CWSI 1044 Extensis 866 DEMO LIVEBUZZ RBT Dilax Systems UK Ltd 1020 Flixmedia 228 iVend Retail 520 eReceipts 197 Follow Inspiration 262 KantanMT 982 Eurostop 433 Futura Retail Solutions 556 Kotrak Ltd 1124 ForPOS 464 RBTE Catalogue 93

Infosec Partners 685 Dell 360 Toshiba Retail 577 Intrepid Retail 482 Ergonomic Solutions 518 Touch Technologies 432 Ipsos Retail Performance 480 Eurostop 433 VME Retail Systems 773 KFP Total IT Solutions Ltd 634 FIS Payments (UK) Ltd 242 Worldpay UK 320 Kotrak Ltd 1124 Ingenico 610 Zebra Technologies 164 Nedap Retail 326 International Payment Services 481 Netclearance 124 Lolly 136 Epos Terminals Opticon Ltd 850 Optomany 145 Advanced Retail UK Ltd 718 Optiguard 176 Oracle 562 Anker Kassensysteme GmbH 540 Oracle 562 Premier Tax Free 630 Bizerba UK Ltd 1105 Retail Computer Solutions 855 Rach Test RBT 123 BT Expedite 1021 Socket Mobile 328 Retail Computer Solutions 855 Crane Payment Innovations 605 Springboard Research 543 Sanderson Multi-Channel Solutions 770 Cybertill 531 SUZOHAPP 955 VME Retail Systems 773 Datalogic 440 SynTechnologies 773 Vodat International 554 DED 413 TAG Company Limited 975 Worldpay UK 320 Dell 360 Touch Technologies 432 Denso 773 Vodat International 554 E-Learning ELO Touch Solutions 120 BT Expedite 1021 Ergonomic Solutions 518 Digital Signage / Touchscreens DEMO LIVEBUZZ RBT Eurostop 433 Anders + Kern UK Ltd 819 Infosec Partners 685 ForPOS 464 Bizerba UK Ltd 1105 Mercaux 667 Givex 755 Briteyellow Ltd 729 Retail Manager Solutions 970 Infosec Partners 685 BT Expedite 1021 The Product Video Company 90 Ingenico 610 CJ Retail Solutions STAIRCASE SPONSOR Kestronics 80 DED 413 Electronic Labelling KFP Total IT Solutions Ltd 634 Dell 360 Bizerba UK Ltd 1105 Kotrak Ltd 1124 ELO Touch Solutions 120 BT Expedite 1021 Lolly 136 Ergonomic Solutions 518 Datalogic 440 Opticon Ltd 850 Eurostop 433 Eurostop 433 Optomany 145 Follow Inspiration 262 ForPOS 464 Oracle 562 ForPOS 464 Intrepid Retail 482 Orderwise 594 Infosec Partners 685 KFP Total IT Solutions Ltd 634 Panasonic Systems Communications 822 Ingenico 610 Kotrak Ltd 1124 Partner Tech 370 Intevi 1147 MW Card & RFID Technology Ltd 135 PKS Services Ltd 192 Intrepid Retail 482 Opticon Ltd 850 Posbank 940 KFP Total IT Solutions Ltd 634 Oracle 562 Premier Tax Free 630 Kiosks 4 Business 181 Orderwise 594 Qcom 1132 Kotrak Ltd 1124 Qcom 1132 Retail Computer Solutions 855 Mercaux 667 Retail Computer Solutions 855 Retail Pro International 851 Opticon Ltd 850 Retail Manager Solutions 970 Sanderson Multi-Channel Solutions 770 Oracle 562 SES 210 Saveo Scan 221 Partner Tech 370 Swedbrand 815 Sewoo Tech Co Ltd 215 Posbank 940 SynTechnologies 773 Socket Mobile 328 Pyramid Computers 285 TAG Company Limited 975 SPC International 540 Qcom 1132 The Pricing People 646 Star Micronics 310 Retail Computer Solutions 855 Varlink 235 Stok.ly 582 Retail Manager Solutions 970 Zebra Technologies 164 SynTechnologies 773 retailmotus 1001 Tablatch 1111 Sanderson Multi-Channel Solutions 770 Epos Software Toshiba Retail 577 Star Micronics 310 Advanced Retail UK Ltd 718 Varlink 235 SUZOHAPP 955 Bizerba UK Ltd 1105 VME Retail Systems 773 SynTechnologies 773 BT Expedite 1021 Wintec Point of Sale Systems Ltd 151 Tablatch 1111 Cybertill 531 Worldpay UK 320 The Product Video Company 90 eReceipts 197 Xiamen Pinnacle Electrical Co Ltd 872 Toshiba Retail 577 Eurostop 433 Zebra Technologies 164 Touch Technologies 432 ForPOS 464 VME Retail Systems 773 Futura Retail Solutions 556 ERP YSLV 160 Givex 755 4R Systems 510 Infosec Partners 685 BT Expedite 1021 EFT Software Ingenico 610 Cybertill 531 BT Expedite 1021 Insoft Sp z.o.o 620 DEMO LIVEBUZZ RBT DEMO LIVEBUZZ RBT iVend Retail 520 Denso 773 Eurostop 433 Kestronics 80 Futura Retail Solutions 556 FIS Payments (UK) Ltd 242 Kotrak Ltd 1124 Kirona 722 Futura Retail Solutions 556 Lolly 136 Kotrak Ltd 1124 Ingenico 610 Optomany 145 Mojix Inc 395 International Payment Services 481 Oracle 562 Oracle 562 Lolly 136 Orderwise 594 Orderwise 594 Optomany 145 Posbank 940 Retail Computer Solutions 855 Oracle 562 Premier Tax Free 630 Retail Manager Solutions 970 Premier Tax Free 630 Qcom 1132 Sanderson Multi-Channel Solutions 770 Retail Computer Solutions 855 Receipt Tracker 1006 Segura 1015 Sanderson Multi-Channel Solutions 770 Retail Computer Solutions 855 Slimstock 816 VME Retail Systems 773 Retail Pro International 851 Socket Mobile 328 Vodat International 554 Sanderson Multi-Channel Solutions 770 Sykes Global Services 682 Worldpay UK 320 Scandit AG 870 WarehouseSaaS 583 Socket Mobile 328 EFT Terminals SPC International 540 Forecasting Advanced Retail UK Ltd 718 Star Micronics 310 4R Systems 510 Anker Kassensysteme GmbH 540 Stok.ly 582 Advanced Retail UK Ltd 718 BT Expedite 1021 SynTechnologies 773 BT Expedite 1021 94 RBTE Catalogue

CWSI 1044 SPC International 540 Implementation Service Cybertill 531 Spectralink 852 4R Systems 510 DEMO LIVEBUZZ RBT Stok.ly 582 Advanced Retail UK Ltd 718 Information Builders Inc 273 SynTechnologies 773 Cambridge Consultants 1018 iVend Retail 520 The Pricing People 646 Cybertill 531 Kirona 722 Toshiba Retail 577 Dell 360 Kotrak Ltd 1124 Touch Technologies 432 Egide 99 Mercaux 667 Varlink 235 Eurostop 433 Oracle 562 VME Retail Systems 773 Global Risk Technologies 684 Orderwise 594 WarehouseSaaS 583 Infosec Partners 685 PKS Services Ltd 192 Wintec Point of Sale Systems Ltd 151 KFP Total IT Solutions Ltd 634 Retail Computer Solutions 855 Worldpay UK 320 Kirona 722 Sanderson Multi-Channel Solutions 770 Xiamen Pinnacle Electrical Co Ltd 872 Kotrak Ltd 1124 Slimstock 816 Zebra Technologies 164 Lobster UK 100 Symphony EYC 50 Lyons Consulting Group 668 Zebra Technologies 164 Health and Safety Oracle 562 Lincsafe 800 PFSweb Europe 760 - POD ON MAGENTO Gift Card Solutions Retail Manager Solutions 970 PHS 157 Advanced Retail UK Ltd 718 Spectralink 852 PKS Services Ltd 192 BT Expedite 1021 Qcom 1132 Cybertill 531 Help Desk Service Retail Computer Solutions 855 DED 413 Advanced Retail UK Ltd 718 Retail Manager Solutions 970 Eurostop 433 BT Expedite 1021 Retail Pro International 851 FIS Payments (UK) Ltd 242 Cybertill 531 Search Technologies 698 Futura Retail Solutions 556 Dell 360 Slimstock 816 Givex 755 eGain Communications 586 SML Europe 430 Ingenico 610 Global Risk Technologies 684 Starmount 400 Loyalty Gift Card AG 281 Hughes Network Systems 240 Tablatch 1111 Oracle 562 Infosec Partners 685 Touch Technologies 432 Paysafe Group 393 Intrepid Retail 482 PHS 157 Kaseya International UK Ltd 236 Independent Consultancy Retail Computer Solutions 855 KFP Total IT Solutions Ltd 634 BT Expedite 1021 Sanderson Multi-Channel Solutions 770 Kotrak Ltd 1124 Cambridge Consultants 1018 Socket Mobile 328 Mercaux 667 CWSI 1044 Sykes Global Services 682 Nexmo 295 Infosec Partners 685 SynTechnologies 773 Parcelspace Ltd 977 KFP Total IT Solutions Ltd 634 Zebra Technologies 164 PFSweb Europe 760 - POD ON MAGENTO Lyons Consulting Group 668 PKS Services Ltd 192 Oracle 562 Hand-Held Terminals Qcom 1132 Orderwise 594 Advanced Retail UK Ltd 718 Retail Computer Solutions 855 PHS 157 BT Expedite 1021 Retail Manager Solutions 970 Premier Tax Free 630 Cybertill 531 Tablatch 1111 Qcom 1132 Datalogic 440 VME Retail Systems 773 Retail Computer Solutions 855 DED 413 Zebra Technologies 164 Retail Manager Solutions 970 Dell 360 Search Technologies 698 DEMO LIVEBUZZ RBT Hosting Solutions Stok.ly 582 Denso 773 Advanced Retail UK Ltd 718 The Product Video Company 90 Ergonomic Solutions 518 BT Expedite 1021 Touch Technologies 432 Eurostop 433 Cybertill 531 ForPOS 464 Dell 360 Instore Software Honeywell 470 DEMO LIVEBUZZ RBT eReceipts 197 Infosec Partners 685 Egide 99 Eurostop 433 Ingenico 610 Eurostop 433 Infosec Partners 685 International Payment Services 481 FIS Payments (UK) Ltd 242 Insoft Sp z.o.o 620 Kestronics 80 Flixmedia 228 Intevi 1147 KFP Total IT Solutions Ltd 634 Infosec Partners 685 Kaseya International UK Ltd 236 Kotrak Ltd 1124 Kaseya International UK Ltd 236 Kotrak Ltd 1124 Lolly 136 Kotrak Ltd 1124 Lincsafe 800 MW Card & RFID Technology Ltd 135 Lincsafe 800 Maxtime 1118 Nemesis GB 396 Lyons Consulting Group 668 Mercaux 667 Netclearance 124 One Creations 697 Nedap Retail 326 Nordic ID 494 Orderwise 594 Optiguard 176 Opticon Ltd 850 PHS 157 Oracle 562 Optomany 145 Rach Test RBT 123 Retail Computer Solutions 855 Oracle 562 Retail Computer Solutions 855 Retail Manager Solutions 970 Orderwise 594 Retail Manager Solutions 970 retailmotus 1001 Panasonic Systems Communications 822 Segura 1015 Retail Pro International 851 Partner Tech 370 SML Europe 430 Scandit AG 870 PKS Services Ltd 192 Socket Mobile 328 SES 210 Posbank 940 SynTechnologies 773 Spectralink 852 Premier Tax Free 630 TFM Networks 399 SynTechnologies 773 Qcom 1132 Vodat International 554 Tablatch 1111 Rach Test RBT 123 Touch Technologies 432 Receipt Tracker 1006 HR Management VME Retail Systems 773 Retail Computer Solutions 855 BT Expedite 1021 Worldpay UK 320 Sanderson Multi-Channel Solutions 770 Crown Computing Ltd 871 Zebra Technologies 164 SATO 773 Infosec Partners 685 Saveo Scan 221 Mercaux 667 Inventory Management SES 210 Nexmo 295 4R Systems 510 Sewoo Tech Co Ltd 215 Retail Manager Solutions 970 Advanced Retail UK Ltd 718 SML Europe 430 BT Expedite 1021 Socket Mobile 328 RBTE Catalogue 95

Cybertill 531 Loyalty Gift Card AG 281 Ingenico 610 Datalogic 440 MW Card & RFID Technology Ltd 135 iVend Retail 520 Denso 773 Netclearance 124 Mobi Web Ltd 584 Ergonomic Solutions 518 Nexmo 295 Nexmo 295 Eurostop 433 PHS 157 One Creations 697 Futura Retail Solutions 556 Rach Test RBT 123 Oracle 562 Givex 755 Retail Computer Solutions 855 Orderwise 594 Information Builders Inc 273 Sanderson Multi-Channel Solutions 770 Parcelspace Ltd 977 Infosec Partners 685 Socket Mobile 328 Paysafe Group 393 Intrepid Retail 482 SynTechnologies 773 PFSweb Europe 760 - POD ON MAGENTO iVend Retail 520 WebLoyalty 783 Retail Computer Solutions 855 KFP Total IT Solutions Ltd 634 Xhockware 600 Retail Pro International 851 Kotrak Ltd 1124 Zebra Technologies 164 Sanderson Multi-Channel Solutions 770 Lolly 136 Scandit AG 870 Manhattan Associates 512 Magazines / Media Segura 1015 Mercaux 667 Premier Tax Free 630 Slimstock 816 Mojix Inc 395 The Product Video Company 90 Space 48 760 - POD ON MAGENTO MW Card & RFID Technology Ltd 135 Starmount 400 Netclearance 124 Mail Order Stok.ly 582 Nordic ID 494 4R Systems 510 Sykes Global Services 682 Oracle 562 Advanced Retail UK Ltd 718 SynTechnologies 773 Orderwise 594 BT Expedite 1021 The Pixel 760 - POD ON MAGENTO Parcelspace Ltd 977 Cybertill 531 The Product Video Company 90 Peoplevox 223 DEMO LIVEBUZZ RBT Tryzens 760 - POD ON MAGENTO PFSweb Europe 760 - POD ON MAGENTO Futura Retail Solutions 556 Ve Interactive Ltd 695 PKS Services Ltd 192 Infosec Partners 685 WebLoyalty 783 Qcom 1132 Ingenico 610 Worldpay UK 320 Rach Test RBT 123 One Creations 697 Xhockware 600 Retail Computer Solutions 855 Orderwise 594 YSLV 160 Retail Pro International 851 Parcelspace Ltd 977 Sanderson Multi-Channel Solutions 770 Paysafe Group 393 Merchandise & Assortment Planning SATO 773 Rach Test RBT 123 4R Systems 510 Saveo Scan 221 Retail Computer Solutions 855 Advanced Retail UK Ltd 718 Scandit AG 870 Retail Manager Solutions 970 BT Expedite 1021 Segura 1015 Sanderson Multi-Channel Solutions 770 Competera 883 Sewoo Tech Co Ltd 215 Slimstock 816 CWSI 1044 Slimstock 816 Sykes Global Services 682 Cybertill 531 SML Europe 430 SynTechnologies 773 eReceipts 197 Spectralink 852 Tryzens 760 - POD ON MAGENTO Flixmedia 228 Sykes Global Services 682 Worldpay UK 320 Futura Retail Solutions 556 Symphony EYC 50 Information Builders Inc 273 SynTechnologies 773 Master Data Management iVend Retail 520 TAG Company Limited 975 Advanced Retail UK Ltd 718 Kotrak Ltd 1124 Touch Technologies 432 BT Expedite 1021 Lincsafe 800 WarehouseSaaS 583 Eurostop 433 Mercaux 667 Zebra Technologies 164 Futura Retail Solutions 556 Nordic ID 494 iGeolise 389 Oracle 562 Labour Scheduling Information Builders Inc 273 Retail Computer Solutions 855 BT Expedite 1021 Kirona 722 Retail Manager Solutions 970 Carttronics 660 Kotrak Ltd 1124 Sanderson Multi-Channel Solutions 770 Crown Computing Ltd 871 Lobster UK 100 SES 210 CWSI 1044 Manhattan Associates 512 Slimstock 816 DEMO LIVEBUZZ RBT Mercaux 667 Symphony EYC 50 Information Builders Inc 273 Mojix Inc 395 SynTechnologies 773 Intrepid Retail 482 Oracle 562 Zebra Technologies 164 Ipsos Retail Performance 480 Orbitvu 1022 Kotrak Ltd 1124 Orderwise 594 Merchandise & Content Management Kronos Systems Ltd 1113 Retail Computer Solutions 855 Bizerba UK Ltd 1105 Manhattan Associates 512 Retail Manager Solutions 970 BT Expedite 1021 Maxtime 1118 Retail Pro International 851 CWSI 1044 Mercaux 667 Sanderson Multi-Channel Solutions 770 Cybertill 531 Reflexis Systems 131 Scandit AG 870 eReceipts 197 Retail Computer Solutions 855 Slimstock 816 Eurostop 433 Retail Manager Solutions 970 SML Europe 430 Flixmedia 228 Vodat International 554 Sykes Global Services 682 Futura Retail Solutions 556 Workplace 643 Symphony EYC 50 Intrepid Retail 482 Zebra Technologies 164 SynTechnologies 773 iVend Retail 520 Zebra Technologies 164 Lincsafe 800 Loyalty Cards Mercaux 667 Briteyellow Ltd 729 M-Commerce Nordic ID 494 BT Expedite 1021 2J Commerce 760 - POD ON MAGENTO Oracle 562 Cybertill 531 4R Systems 510 Orbitvu 1022 DED 413 Briteyellow Ltd 729 Retail Computer Solutions 855 DEMO LIVEBUZZ RBT BT Expedite 1021 Retail Manager Solutions 970 eReceipts 197 Cybertill 531 Retail Pro International 851 Eurostop 433 Dell 360 Sanderson Multi-Channel Solutions 770 Futura Retail Solutions 556 DEMO LIVEBUZZ RBT Scandit AG 870 Givex 755 Flixmedia 228 SES 210 Insoft Sp z.o.o 620 Futura Retail Solutions 556 Slimstock 816 Intrepid Retail 482 iGeolise 389 Symphony EYC 50 iVend Retail 520 Infosec Partners 685 SynTechnologies 773 Kotrak Ltd 1124 Tablatch 1111 96 RBTE Catalogue

The Product Video Company 90 Online software Mastercard 342 DEMO LIVEBUZZ RBT Optomany 145 Mobile Payment Emailage 121 Orderwise 594 Advanced Retail UK Ltd 718 Eurostop 433 Paysafe Group 393 BT Expedite 1021 Genetec 198 PHS 157 Cambridge Consultants 1018 Global Risk Technologies 684 Premier Tax Free 630 DED 413 Information Builders Inc 273 Retail Computer Solutions 855 Dell 360 Infosec Partners 685 Socket Mobile 328 Denso 773 Ingenico 610 Sykes Global Services 682 Ergonomic Solutions 518 Kotrak Ltd 1124 Valassis 633 Eurostop 433 Lincsafe 800 VME Retail Systems 773 FIS Payments (UK) Ltd 242 Loyalty Gift Card AG 281 Worldpay UK 320 Ingenico 610 Mastercard 342 International Payment Services 481 Maxtime 1118 Product Lifecycle Management iVend Retail 520 Nexmo 295 4R Systems 510 Lolly 136 Oracle 562 Advanced Retail UK Ltd 718 Loyalty Gift Card AG 281 Paysafe Group 393 BT Expedite 1021 Mastercard 342 PHS 157 Cambridge Consultants 1018 Nemesis GB 396 Retail Computer Solutions 855 CWSI 1044 Netclearance 124 Retail Manager Solutions 970 Cybertill 531 Nexmo 295 retailmotus 1001 DEMO LIVEBUZZ RBT Optomany 145 Retail Pro International 851 Eurostop 433 Oracle 562 Scandit AG 870 Futura Retail Solutions 556 Panasonic Systems Communications 822 SES 210 Insoft Sp z.o.o 620 Partner Tech 370 Star Micronics 310 Mercaux 667 Paysafe Group 393 SynTechnologies 773 Nordic ID 494 PHS 157 Touch Technologies 432 Oracle 562 Receipt Tracker 1006 TriggMine Inc 797 Orderwise 594 Retail Computer Solutions 855 WhiteHat Security 1130 PKS Services Ltd 192 Sanderson Multi-Channel Solutions 770 Zebra Technologies 164 Retail Computer Solutions 855 Sewoo Tech Co Ltd 215 Retail Manager Solutions 970 Socket Mobile 328 Packaging Solutions Sanderson Multi-Channel Solutions 770 Star Micronics 310 BT Expedite 1021 SES 210 Stok.ly 582 Orderwise 594 Slimstock 816 SynTechnologies 773 Retail Computer Solutions 855 Symphony EYC 50 Tablatch 1111 SATO 773 Zebra Technologies 164 Toshiba Retail 577 Scandit AG 870 Touch Technologies 432 SML Europe 430 Replenishment Vibrant Retail 298 Sykes Global Services 682 4R Systems 510 Vodat International 554 TAG Company Limited 975 Advanced Retail UK Ltd 718 Worldpay UK 320 Zebra Technologies 164 BT Expedite 1021 Xhockware 600 Carttronics 660 Zebra Technologies 164 Payroll CWSI 1044 Maxtime 1118 Cybertill 531 Online Only Solutions Eurostop 433 2J Commerce 760 - POD ON MAGENTO Price Management & Optimisation Follow Inspiration 262 Briteyellow Ltd 729 Advanced Retail UK Ltd 718 Futura Retail Solutions 556 BT Expedite 1021 BT Expedite 1021 Intrepid Retail 482 Dell 360 Competera 883 iVend Retail 520 Flixmedia 228 CWSI 1044 Kotrak Ltd 1124 ForPOS 464 Cybertill 531 Nedap Retail 326 iGeolise 389 eReceipts 197 Nordic ID 494 Infosec Partners 685 Eurostop 433 Opticon Ltd 850 Ingenico 610 Information Builders Inc 273 Oracle 562 iVend Retail 520 Insoft Sp z.o.o 620 Orderwise 594 Izberg Marketplace 693 Intrepid Retail 482 PKS Services Ltd 192 KantanMT 982 Kotrak Ltd 1124 Retail Computer Solutions 855 Magento 760 Mercaux 667 Retail Pro International 851 Mercaux 667 Nordic ID 494 Sanderson Multi-Channel Solutions 770 Nexmo 295 Oracle 562 Scandit AG 870 One Creations 697 Orderwise 594 Slimstock 816 Oracle 562 Retail Computer Solutions 855 SML Europe 430 Parcelspace Ltd 977 Retail Manager Solutions 970 Socket Mobile 328 Paysafe Group 393 Retail Pro International 851 Symphony EYC 50 PFSweb Europe 760 - POD ON MAGENTO Sanderson Multi-Channel Solutions 770 The Pricing People 646 Retail Computer Solutions 855 SATO 773 Touch Technologies 432 Searchmetrics 593 Slimstock 816 VME Retail Systems 773 SML Europe 430 Symphony EYC 50 Zebra Technologies 164 Space 48 760 - POD ON MAGENTO SynTechnologies 773 Stok.ly 582 Tablatch 1111 RFID Sykes Global Services 682 The Pricing People 646 Advanced Retail UK Ltd 718 The Product Video Company 90 Zebra Technologies 164 Anders + Kern UK Ltd 819 TriggMine Inc 797 BT Expedite 1021 Tryzens 760 - POD ON MAGENTO Processing Services Cambridge Consultants 1018 Ve Interactive Ltd 695 BT Expedite 1021 Carttronics 660 WarehouseSaaS 583 DEMO LIVEBUZZ RBT CJ Retail Solutions STAIRCASE SPONSOR Web Behaviour Specialists 792 Eurostop 433 Datalogic 440 WebLoyalty 783 FIS Payments (UK) Ltd 242 DED 413 WhiteHat Security 1130 Ingenico 610 Dell 360 Worldpay UK 320 International Payment Services 481 Denso 773 Zebra Technologies 164 Lolly 136 Egide 99 Eurostop 433 RBTE Catalogue 97

ForPOS 464 ForPOS 464 Lincsafe 800 Honeywell 470 Ingenico 610 Lolly 136 Infosec Partners 685 Insoft Sp z.o.o 620 Manhattan Associates 512 Intevi 1147 KFP Total IT Solutions Ltd 634 Mercaux 667 Intrepid Retail 482 Kiosks 4 Business 181 Nordic ID 494 iVend Retail 520 Kotrak Ltd 1124 Opticon Ltd 850 Kestronics 80 Netclearance 124 Oracle 562 KFP Total IT Solutions Ltd 634 Oracle 562 Orderwise 594 Kotrak Ltd 1124 Partner Tech 370 PKS Services Ltd 192 Lincsafe 800 Pyramid Computers 285 Qcom 1132 Lolly 136 Receipt Tracker 1006 Retail Computer Solutions 855 Mojix Inc 395 Retail Computer Solutions 855 Retail Manager Solutions 970 MW Card & RFID Technology Ltd 135 Saveo Scan 221 Retail Pro International 851 Nedap Retail 326 Scandit AG 870 Sanderson Multi-Channel Solutions 770 Netclearance 124 Socket Mobile 328 SCAN COIN Ltd 500 Nordic ID 494 SPC International 540 SML Europe 430 Oracle 562 Star Micronics 310 SPC International 540 PKS Services Ltd 192 SUZOHAPP 955 Star Micronics 310 Qcom 1132 Tablatch 1111 Stok.ly 582 Retail Computer Solutions 855 TAG Company Limited 975 SUZOHAPP 955 SATO 773 Toshiba Retail 577 Tablatch 1111 Saveo Scan 221 Touch Technologies 432 Tellermate Ltd 735 SML Europe 430 VME Retail Systems 773 Toshiba Retail 577 Socket Mobile 328 Wintec Point of Sale Systems Ltd 151 Touch Technologies 432 Spectralink 852 Xhockware 600 Valassis 633 SUZOHAPP 955 Zebra Technologies 164 Vanderbilt International 1102 SynTechnologies 773 VME Retail Systems 773 TAG Company Limited 975 Space Management Worldpay UK 320 Touch Technologies 432 BT Expedite 1021 Zebra Technologies 164 Vanderbilt International 1102 CWSI 1044 Varlink 235 Cybertill 531 Supplier Portals Wintec Point of Sale Systems Ltd 151 Follow Inspiration 262 BT Expedite 1021 Xiamen Pinnacle Electrical Co Ltd 872 Gamma Ltd 597 Information Builders Inc 273 Zebra Technologies 164 Intrepid Retail 482 Kotrak Ltd 1124 Ipsos Retail Performance 480 Mercaux 667 Security Compliance Kotrak Ltd 1124 Mojix Inc 395 Axis Communications (UK) Ltd 330 Mercaux 667 Oracle 562 Carttronics 660 Oracle 562 Orderwise 594 Ergonomic Solutions 518 Orderwise 594 PHS 157 FIS Payments (UK) Ltd 242 Rach Test RBT 123 Retail Computer Solutions 855 Global Risk Technologies 684 Retail Computer Solutions 855 Sanderson Multi-Channel Solutions 770 Infosec Partners 685 SES 210 Segura 1015 Ingenico 610 Symphony EYC 50 Symphony EYC 50 Lincsafe 800 Touch Technologies 432 WarehouseSaaS 583 Mastercard 342 Nexmo 295 Stocktaking Task Management Oracle 562 Advanced Retail UK Ltd 718 Advanced Retail UK Ltd 718 PKS Services Ltd 192 Bizerba UK Ltd 1105 BT Expedite 1021 Retail Computer Solutions 855 Cybertill 531 Carttronics 660 Retail Manager Solutions 970 DEMO LIVEBUZZ RBT Dell 360 Retail Pro International 851 Denso 773 Kotrak Ltd 1124 Tablatch 1111 Information Builders Inc 273 Lincsafe 800 Vodat International 554 Nordic ID 494 Mercaux 667 WhiteHat Security 1130 Opticon Ltd 850 Opticon Ltd 850 Orderwise 594 Oracle 562 Security Tagging PKS Services Ltd 192 Orderwise 594 Cambridge Consultants 1018 Rach Test RBT 123 PHS 157 Carttronics 660 Retail Computer Solutions 855 Reflexis Systems 131 Egide 99 Saveo Scan 221 Retail Computer Solutions 855 Ergonomic Solutions 518 Scandit AG 870 Retail Manager Solutions 970 Infosec Partners 685 SML Europe 430 Sanderson Multi-Channel Solutions 770 Intrepid Retail 482 SynTechnologies 773 Spectralink 852 Kestronics 80 The Pricing People 646 Tablatch 1111 Lincsafe 800 VME Retail Systems 773 Touch Technologies 432 Mojix Inc 395 Zebra Technologies 164 Vodat International 554 MW Card & RFID Technology Ltd 135 Zebra Technologies 164 Nedap Retail 326 Store Back Office Netclearance 124 Advanced Retail UK Ltd 718 Time & Attendance Optiguard 176 Bizerba UK Ltd 1105 Advanced Retail UK Ltd 718 PKS Services Ltd 192 BT Expedite 1021 BT Expedite 1021 Retail Computer Solutions 855 Crane Payment Innovations 605 Carttronics 660 TAG Company Limited 975 Cybertill 531 Crown Computing Ltd 871 Touch Technologies 432 Dell 360 Cybertill 531 Zebra Technologies 164 Ergonomic Solutions 518 Eurostop 433 Eurostop 433 Kestronics 80 Self-Checkout ForPOS 464 Kotrak Ltd 1124 Bizerba UK Ltd 1105 Futura Retail Solutions 556 Kronos Systems Ltd 1113 BT Expedite 1021 iGeolise 389 Maxtime 1118 Crane Payment Innovations 605 Information Builders Inc 273 Mercaux 667 Datalogic 440 Infosec Partners 685 MW Card & RFID Technology Ltd 135 Dell 360 Insoft Sp z.o.o 620 Netclearance 124 Ergonomic Solutions 518 Kotrak Ltd 1124 PKS Services Ltd 192 98 RBTE Catalogue

Rach Test RBT 123 SATO 773 Reflexis Systems 131 Saveo Scan 221 Retail Computer Solutions 855 Scandit AG 870 Retail Manager Solutions 970 Sewoo Tech Co Ltd 215 Spectralink 852 Spectralink 852 SynTechnologies 773 Sykes Global Services 682 Workplace 643 Symphony EYC 50 SynTechnologies 773 Total Solutions TAG Company Limited 975 2J Commerce 760 - POD ON MAGENTO Touch Technologies 432 Briteyellow Ltd 729 Varlink 235 BT Expedite 1021 WarehouseSaaS 583 Egide 99 Zebra Technologies 164 Eurostop 433 Flixmedia 228 Workforce Management ForPOS 464 Briteyellow Ltd 729 Futura Retail Solutions 556 BT Expedite 1021 Global Risk Technologies 684 Carttronics 660 Infosec Partners 685 Crown Computing Ltd 871 Ingenico 610 CWSI 1044 International Payment Services 481 Information Builders Inc 273 iVend Retail 520 Intrepid Retail 482 Izberg Marketplace 693 Ipsos Retail Performance 480 KFP Total IT Solutions Ltd 634 Kotrak Ltd 1124 Manhattan Associates 512 Kronos Systems Ltd 1113 One Creations 697 Maxtime 1118 Oracle 562 Mercaux 667 Orbitvu 1022 Netclearance 124 Orderwise 594 Orderwise 594 Paysafe Group 393 PKS Services Ltd 192 PFSweb Europe 760 - POD ON MAGENTO Reflexis Systems 131 PHS 157 Retail Computer Solutions 855 Retail Computer Solutions 855 Retail Manager Solutions 970 Retail Pro International 851 retailmotus 1001 Sanderson Multi-Channel Solutions 770 Soti Ltd 566 Scandit AG 870 Spectralink 852 Segura 1015 SynTechnologies 773 Slimstock 816 Vodat International 554 Space 48 760 - POD ON MAGENTO Workplace 643 Starmount 400 Zebra Technologies 164 Stok.ly 582 Sykes Global Services 682 SynTechnologies 773 The Pixel 760 - POD ON MAGENTO The Product Video Company 90 Touch Technologies 432 Tryzens 760 - POD ON MAGENTO Vodat International 554 Worldpay UK 320 Zebra Technologies 164

Warehouse Management 4R Systems 510 Advanced Retail UK Ltd 718 Briteyellow Ltd 729 BT Expedite 1021 Cambridge Consultants 1018 Cybertill 531 Datalogic 440 DEMO LIVEBUZZ RBT Denso 773 Ergonomic Solutions 518 Eurostop 433 Follow Inspiration 262 Futura Retail Solutions 556 Honeywell 470 Infosec Partners 685 Kotrak Ltd 1124 Lobster UK 100 Manhattan Associates 512 Mojix Inc 395 MW Card & RFID Technology Ltd 135 Netclearance 124 Nordic ID 494 Oracle 562 Orderwise 594 Peoplevox 223 PFSweb Europe 760 - POD ON MAGENTO PKS Services Ltd 192 Proteus Software 825 Retail Computer Solutions 855 Sanderson Multi-Channel Solutions 770 OFFICIAL SHOWGUIDE 100 Retail Digital Signage Expo Catalogue

CONTENTS

Welcome 101 News 106 Conference Programme 102 - 103 Exhibitor Profiles 109 A-Z List of Exhibitors 103 Product Listing Guide 115 Floorplan 104 - 105

Retail Design Expo is organised by: Showtime Media Services Ltd Environmental Statement - Sustainable paper Managing Director: David Benson All publications produced by SMS are printed on paper from Sales Office Manager: Lesley Maisey sustainable forests, manufactured using Elemental Sales: Stuart Lawless Chlorine-Free (ECF) bleach and 100% recyclable chemical Design: Andy Milsom ﬁbres. The paper is also 100% recyclable and is from natural Legend Exhibitions Limited, Accounts: Mark Benson and renewable resources. 6 Morie Street, Editorial: Suzanne Powles London SW18 1SL, UK While every effort has been made to ensure the accuracy in Tel: +44 (0)20 8874 2728 Showtime Media Services Ltd, the compilation of this magazine, the organisers and www.retaildesignexpo.com Suite 2 & 3, 37 Bury Mead Road, Hitchin, Hertfordshire, publishers cannot accept liability for content of any SG5 1RT, UK promotional material, errors and omissions. This Catalogue is designed and produced on behalf of T: +44 (0)1462 420 009 Legend Exhibitions by F: +44 (0)1462 642 464 Please note there will be camera crews at the event ﬁlming E: [email protected] for promotional purposes. W: www.showtimemedia.com

VISITOR INFORMATION

Opening Hours Children First Aid Retail Digital Signage Expo is open as follows: This is a trade show and no under 18’s will The medical centre is located behind The VM Wednesday 9th March 9.30am – 5.00pm be admitted. Theatre on the Gallery Level. Access is via the Thursday 10th March 9.30am – 5.00pm stairs by the Apex Herbert Speakers Lounge Cloakroom Organisers Office A visitor cloakroom will be available inside the Lost property The Retail Digital Signage Expo Organisers Office West Hall entrance. Each item is £1, please note The lost property office at Olympia can be is located on the Grand Hall Gallery. The easiest that suitcases are not accepted. contacted on +44 (0)20 7244 2666. access is via the stairs by Stand 113 in RBTE Disabled facilities Toilets Catering Olympia offers accessible access for disabled There are ladies, gents & disabled facilities There are a number of catering outlets located visitors. There is access into Retail Digital Signage throughout the event, look out for the throughout the Olympia Grand, West & Central Expo via Retail Design Expo from the Olympia overhead signs. halls. But ﬁrst on the list should be the Retail West & Olympia Central Foyers. For access Digital Signage Expo Champagne Bar and Bistro directly to Retail Digital Signage Expo please use on the grand hall gallery. the passenger lift by stand 950 in RBTE.

MEDIA PARTNERS AND SUPPORTERS

in association with RBTE - Europe’s leading retail event Retail Digital Signage Expo Catalogue 101

WELCOME FROM THE EVENT DIRECTOR

Retail Digital Signage Expo. The new show your industry has long awaited is now happening

A very warm welcome to the inaugural Retail Digital Signage Expo, a long-awaited show this industry truly deserves. Enjoy Retail Digital Signage Expo. With Last March, we asked visitors at co-located Retail Design Expo “so many new ideas and innovations at and RBTE what, if anything, was missing from our offering. Top of the list by a country mile was digital signage. This comes as no surprise your disposal, it’s an experience you will given the enormous uptake in recent years of digital signage in the retail not forget in a hurry” and brand sectors. Walk in to most stores, banks, hotels, restaurants, coffee shops, museums and galleries and you will witness a plethora of screens used for various purposes. Dedicated retail design, branding, technology, e-commerce and payment solutions exhibitors and speakers. There’s the Innovation Trail and Awards, Digital signage is multi functional. It informs and engages the customer, sponsored by 20.20, showcasing the very best of new products and increases dwell time and ultimately leads to purchase. It is a dynamic solutions for both the physical and virtual worlds of customer engagement. method of wayfinding, brand building, advertising and corporate messaging. There are two sets of student awards, sponsored by ITAB UK, and Harlequin, highlighting the stars of the future and trends expert Stylus is With the help of our expert industry steering panel, including some of the on hand providing insights to businesses seeking inspiration and best- biggest names in the sector, Retail Digital Signage Expo provides a wealth practice case studies. of new solutions, innovations and potential new suppliers, in one place, at one time. Scores of exhibitors are using the show as a launch pad for new With so much going on, you may need a well-earned breather so meet up products and applications. From screens, kiosks, integrators and content with friends old and new at the Retail Digital Signage Expo Champagne Bar management through to AV, media players and network solutions, we and Bistro. You will find it on the 1st Floor Gallery. Take a break in one of guarantee that you will come away from the show will a host of new ideas our Retail Design and VM visitor lounges, sponsored by Alphaled, a brand of to improve your route to retail and branding success. Lumenpulse, and don’t forget to join us, Modern-Expo Group other visitors and exhibitors for some free fizz at the Big Party in the Retail Design We have also put together a stellar series of conference sessions with big Champagne Bar, starting at 4.45pm on the opening evening. names from the likes of Harrods, Benetton Group, Intersport Group Denmark, Chanel, Heathrow Airport, Luxottica and The Dandy Lab We trust that your time here at Retail Digital Signage Expo will be very revealing their secrets of success. You will learn about how digital signage well spent, and you will come away scores of new ideas and solutions from can create and share customer experiences across national boundaries; the many innovators, exhibitors and speakers making this show a must- how to use digital to personalize the customer experience and grow visit event. revenues; how to benefit from digital integration in and out of store and how to improve the effectiveness of digital signage in luxury retail. And Have a great time! that’s just a taster of the many sessions at your disposal. Just check the full programme in this guide.

Across the three shows, you will ﬁnd so much to see and be inspired by that you will be spoilt for choice. There are hundreds more conference Annie Swift sessions focusing on multichannel retail technology, design and branding. Event Director. 102 Retail Digital Signage Expo Catalogue

CONFERENCE PROGRAMME

The topic of Digital Signage will be addressed in the Retail Design Expo Conference programme. Sessions of particular interest include:

Wednesday 9th March Retail Design and Branding Theatre 1

16.15 How to build a winning digital signage strategy for a retail luxury brand • Creating a winning digital signage strategy – from the starting point of the project to platform testing and ﬁnal large scale deployment of over 600 locations worldwide • Building workﬂows that lead to results • Management/organisation of a digital signage network Claude Hagege, Retail Digital Marketing Consultant, CHANEL

Wednesday 9th March Retail Design and Branding Theatre 2

10.50 Using digital to personalise the passenger experience and grow 12.45 PANEL DISCUSSION: How to beneﬁt from digital integration in revenues store and out of store • How Heathrow is using “digital” to enhance passenger • What are the barriers in implementing digital solutions in store? experience. • How do brands keep the consumers’ attention out of store? • Driving revenue through digital channels • Unlocking opportunities through collaboration and sharing data. • What is the impact on the design of the store? Chris Annetts, Commercial Passenger Services Director, • How successful have digital solutions been so far to the store HEATHROW AIRPORT experience? Do you have any customer feedback? Are they more engaged? 11.30 Go digital in retail or die • How does the technology help you know your customers • What can we learn from today's shopper and their habits better? • Challenge technology - why do we need it? • How do consumers experience digital signage? • Future gaze - a look at innovative digital technologies • Should digital be part of any store design nowadays? • Case studies: how Bodyshop, Ralph Lauren, Hilton, Alfred Moderator: Jennifer Acevedo, Editor in Chief, VMSD, ST Media Dunhill, embraced digital (making it a success and lessons learnt) Group • Open forum to debate 'Go Digital or Die' Jeffrey Fisher, Global Store Experience & Visual Merchandising Jason Shave, Sales Director, INURFACE Director, SUNGLASS HUT/ LUXOTTICA GROUP Stuart Taylor, CEO, KINETIC WPP Peter Jeun Ho Tsang, Co- founder, THE DANDY LAB

All the conference sessions in the Retail Design and Branding Theatres are free to attend and seats are on a ﬁrst come, ﬁrst served basis. All sessions are subject to change. Please check boards around the Expo for more information. Retail Digital Signage Expo Catalogue 103

Thursday 10th March Retail Design and Branding Theatre 1

10.50 The effectiveness of digital signage in luxury retail 12.10 Seamless retail through digital signage • The Journey – our evolving media landscape over the last • Seamless retail – for the customer there is only one seamless decade retailer, on-line or off-line • Creativity – how luxury brands should be using digital • The relationship between the customer and the retailer has effectively changed. How do we serve a new king? • The Future – interactivity, accountability and creative • Many customers start on-line - relevant seamless information measurement – what’s next? drives them to the stores Guy Cheston, Media Sales Director, HARRODS Thomas Just Rasmussen, Chief Operating Officer, INTERSPORT GROUP DENMARK 11.30 Digital Signage: Creating and sharing customer experiences across national boundaries 12.50 Nestle - Projecting the future of retail • Stores in major high streets ﬁght a daily battle for passers-by • How a recent POS retail experience installed in ASDA for Nestlé attention. What is the key for raising people’s attention and Quality Street stimulated customer engagement and increased capitalizing it? sales by 41% over a 3 month period • The store as the place for creating and sharing experiences, not • Examine the role of projection in retail with case studies from only for buying things. What kind of experiences, and why do Faberge at Harrods, Topshop and Quality Street people remember what they do and not what they see? • The latest technology for retailers to grab customer attention to • The Society of the Spectacle as the paradigm for integrating challenge ‘ﬂat panel thinking’ and applications bringing the physical Design, Architecture, Neurosciences, Marketing, Technology in the and digital experience together into one seamless customer new retail experience design experience Giovanni Flore, Digital Signage Project Manager, BENETTON Tom Burch, Managing Director, PROJECTION ARTWORKS GROUP Justin Halls, Head of Visual Systems Solutions Group, OPTOMA Rob Hollands, Brand Experience Director, ANTHEM A-Z LIST OF EXHIBITORS

10 Squared C38 H P 2point0 B49 Handy AV C33 Pioneer LED Part of the Pioneer Group B6 3M Touch Systems UK Ltd B2 HDI B16 Pixel Inspiration C38 HyperSound Solutions B7 Pixelution B41 A Project Artworks B30 Acquire Digital B21 I Armagard B25 Innonet B51 R iNTALECT B45 Radiant Europe B54 B Inurface Media C61 BITVU B57 iSignage B49 S Boscabox B16 Seloy Live B9 B-Tech International Limited B12 L Simple LED Screens B50 LG Electronics C30 Skratchav B15 D Livedooh B20 Stratacache C9 Digital Media Systems B54 LiveSpace C40 DynaScan Technology Inc C1 T M Telefonica On The Spot Services SAU B66 E Media Point Screens B45 Esprit Digital C60 MultiQ B31 V Videmo B20 F N Video Poster Ltd B53 FaceMedia B29 NEC C38 Firstview Digital Signage B45 O G Optoma Europe B30 Global Display Solutions S.p.A C20

West Hall Entrance FLOORPLAN lift and stairs to RDE Registration Access via WEST HALL from RBT (LEVEL 1) STAIRS TO RDE & Ret ENTRANCE GROUND FLOOR Signage E

C1 ORGANISER'S B7 OFFICES Retail Design Expo 2015 Retail Design C9 B2 B6 i F1 G1 INFO POINT G24 G20 F21 F20 E20 D20 C20 H20 L20 H22 G25 G21 F23 H21 E22a E22b

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Central Hall Entrance lift and stairs Retail Digital Signage Expo Catalogue 105

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ROOM 2 Access via Stairs Access via Stairs THE HENLEY from RBTE to RDE from RBTE to RDE a Stairs SUITE & Retail Digital Signage Expo & Retail Digital Signage Expo

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B57 C70 B29 B31 B41 B9 B15 B21 B25 B45 B49 B54 The Retail Digital Signage Champagne B66 B12B16 B20 B30 B50 B51 B53 Bar & Bistro

Retail Digital Signage Expo

Stairs to RDE & Retail Digital Signage Expo from RBTE & Grand Hall Registration

vation Trail & The Retail Design & Branding Visitor Lounge sponsored by Alphaled, a brand of Lumenpulse ds Showcase The Retail Design and VM Speakers Lounge ored by 20.20 sponsored by Alphaled, a brand of Lumenpulse The VM Visitor Lounge sponsored by Alphaled, a brand of Lumenpulse

STAIRS TO STAIRS TO GROUND FLOOR GROUND FLOOR

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Theatre 2 Retail Design Student Awards sponsored by ITAB UK VM Workshop 106 Retail Digital Signage Expo Catalogue NEWS HOW WELL DO YOU KNOW YOUR CUSTOMERS? Videmo brings digital signage viewer analysis to the Retail Digital Signage Expo and will stage live demonstrations of its product PeopleStats throughout the show. With PeopleStats, Videmo has created a tool which allows the user to gain new and interesting insights into the statistical composition of customer groups. PeopleStats analyses faces in video images and delivers valuable information to increase the efficiency of digital signage ads. Face-based video analysis opens up new opportunities in market research. The rather coarse information about the number and frequency of visitors that is commonly available today can now be enriched by Videmo’s face analysis with interesting new features, such as statistics about the viewing duration, gender and age of customers directly in front of displays. The fully automatic video analysis preserves the customers’ privacy and yet delivers relevant information to plan and evaluate advertising measures. This real-time analysis can also be used to adapt digital signage content to current viewers, increasing both efficiency and attractiveness of the display. Visit Videmo at its stand to ﬁnd out more.

CREATE UNIQUE EXPERIENCES ADVERTISE AND SELL WITH IN-STORE WEB

Bring a new dimension of information into store with the new Split Screen In-Store Web from MultiQ. The MultiQ Split Screen In-Store Web provides a great way to simultaneously promote campaigns and a website, along with all its Jamie Moren, Alvar Edo, Félix iturriaga and Carlos Juste (from l to r) features, in store. Making a website easily available in store allows customers to see an entire range of products on offer and to also ﬁnalise Telefonica On The Spot Services has created a new Top Retail Business purchases, even if a speciﬁc item is not currently available in store. Development team made up of professionals with experience in some of Unlike traditional in-store kiosks working with screen savers, the the world’s leading brands in the retail sector; companies that understand MultiQ Split Screen In-Store Web that the relationship with customers is changing. simultaneously combines interactivity with Offering a 360° consultancy service with the aim of converting a conventional digital signage playlists. A typical business into a market leader, Telefonica On The Spot Services can help set up is to use half of the screen area for with developing a complete store concept – from location strategy to interactivity and the rest for promotion using spatial layout – and also help to produce the ‘customer journey’ alongside scheduled playlists. the latest technology to create a best in-class digital experience. The MultiQ Split Screen In-Store Web comes Together with its network of Partners, Telefonica On The Spot Services with all the hardware and software required collaborate with different areas of a business for the complete integration including touch monitors, media players and (Business, IT) of the processes. pillars; all this combined with a world-wide cloud service for supervising the In-Store Web Telefonica On The Spot Services can: units. The web service also includes extensive • Manage the total transformation scheduling and publishing tools for making • Take overall responsibility of a project the most out of an existing website, video • Install and support the latest retail technology commercials and other existing media. The In-Store Web can be delivered with a Telefonica On The Spot Services meet and deliver with the latest, cutting pillar for convenient installation in store. edge trends – helping a business to stay ahead. Retail Digital Signage Expo Catalogue 107

UNIQUE APP BASED SIGNAGE PLAYER LIGHT AND

Bitvu will present ScreenSpace™ Starter, an innovation in both pricing and technology for entry INTELLIGENT level digital signage. Designed with Bitvu’s ‘simple signage’ message in mind, it is an easy to use, very low cost, feature rich HD signage player that offers an affordable gateway to the world of DIGITAL SIGNAGE digital signage. Innonet is presenting Sannova Digital Using Bitvu’s unique ScreenSpace™ app to control the player and deliver content, it provides a Signage – an innovative, lightweight and platform to create instant digital signage using a standard TV. The content is delivered as generic pre- intelligent display and play system at the designed templates, but with the ability to change messages and replace product / brand images. Retail Digital Signage Expo. Customers can also make ‘in app ’purchases to upgrade to industry specific templates, or A very light terminal makes the Sannova purchase templates with enhanced features such as super smooth animations and video. Digital Signage display system portable and Key to the products simplicity and affordability is that no internet is required. The player and it does not require any construction or the smartphone / tablet hosting the app are connected via local dual band Wi-Fi on the player – installation. A specially designed wall mount providing an out of box solution for anyone to create professional digital signage in minutes. and foldable floor stand means the smart The player measures just 8cm x 5cm x 1.5cm and access security panel can be easily mounted on a wall or comes via a visual QR code login. Both the player and app are placed anywhere needed. Users can use a upgradeable and can be used in Bitvu’s full feature USB drive to simply plug and play. As the ScreenSpace™ Connected Server environment, terminal has built-in 3G / WiFi-Internet which ensures scalability as a business grows. Android OS with Apps, users can use smart phones or PCs to manage and distribute via ScreenSpace™ Starter benefits include: the internet the advertising programmes • Breakthrough price point played across multiple units of LCD digital • Simplicity signage. The display also has an internal • No internet required battery system, so can be used outdoors. • Plug and play The Sonnova Digital Signage display system is the innovation of Liulink Media Technology Co., Ltd., based in Beijing. Its team includes winners (individual or team ADVANCED FACE-DETECTION TECHNOLOGIES leader) of the Guinness World Record for the Biggest Ultra HD TV, SID Best in Show Visit the FaceMedia stand and find out Awards (USA), about its face and body-detection IFA Display based technologies. Offering Tech Gold innovative solutions for retail, digital Awards signage and digital out-of-home (Germany), advertising, these technologies can and China help to: Red Star • Analyse customer insights and Industrial identify key metrics about visitors to Design stores and shopping centres Awards. • Enable data-driven decision making based on online access to gathered statistics • Deliver personalised experience with “on the spot” targeted content

This technology is able to determine the age, gender and even the mood of shoppers. FaceMedia will also launch new features at the show – clothes size and colour detection – to help users to optimise stock structure and even better analyse visitors entering a store. The FaceMedia system does not store personal data or images, instead using algorithms to calculate age, gender and emotion in real-time. 108 RDSE Catalogue

PLEASE DO TOUCH

Guy Phelps, Head of Retail & DooH, NEC Display Solutions, explores the benefits of touch screen technology

Touch has had a revolutionary impact on the way we use technology; the phenomenal rise of smartphones and tablets is testament to that, yet the intuitive user experience is not limited to the small screen. Touch as a feature for large format displays has many advantages and can bring great “ShadowSense Touch sensors allow value in many scenarios. In the retail sector, touch enabled point of sale or self-service kiosks can transform the customer experience, giving them the precise and accurate detection control and efficiency. of an object’s shadow as it enters, From the retailers’ perspective, interactive technology enables them to measure their Return on Investment; understanding how consumers hovers within, or transitions out of a interact with the technology allows the retailer to evolve content to maximise the ROI for a truly adaptable solution. There are proven potential sensor’s field of view” benefits in placing an online purchasing kiosk in-store; the retailer increases the chance of a sale whilst offering the customer the opportunity to buy products not in stock, or to view and select alternative variants on a sensor’s field of view. Truly intelligent sensor technology means that the virtual clothes rail. way the technology is used can be much more flexible. It’s no longer a Enticing the customer to touch the screen is just the start – to really simple drag and drop, but pinching, sweep movements and more accurate engage the customer you need to provide a superior touch experience. input is made possible. The ability to track a number of touch points, yet for There are many different ways to bring displays to life with touch. This is the technology to understand these different points of interaction, is key. achieved with a number of different types of technology, such as a LED Different configurable parameters allow customisation of the light grid, photo receptors, infrared, cameras, and sensors that detect light performance based upon specific application uses. For example, minimum and pressure. These multiple ways of gathering input tell the display that and maximum touch sizes can be adjusted meaning false or accidental someone or something is touching a display. There are two key touch points can be ignored. The possibility to ignore full palm touches considerations here: is the type of input your display is gathering allows users to lean on the display, if it’s likely that will happen in a specific intelligent enough, and is it reliable? Whilst there are different ways to scenario. With ShadowSense, displays can be configured to respond to input the touch data, one that is capable of understanding as much about pressure, so applications can be implemented where pressure is integrated the touch as possible can transform the user experience. Similarly, if the into the overall user experience – in the same way as smartphone operating display is not responsive or accurate it renders the interactive element of systems do now. Similarly, a ShadowSense display can be adapted to ignore the display useless. translucent objects, specifically fluids, if it’s known the display might be For example, infrared technology with an LED light grid often fails to exposed to liquids or spills such as in cafes and restaurants. deliver accuracy and cannot operate in bright lights, similarly for cameras, Undoubtedly, the popularity of smartphones and tablets is driving the accuracy is reduced when there is bright ambient light; something which is acceptance of the touch interface which is increasingly being adopted in a prevalent in retail environments. Technologies that can consistently wider range of applications and scenarios to enable intuitive, rapid and perform against these criteria are those that can detect shadow and adjust accurate interaction with the content. Indeed, in the out-of-home the input according to the environment – in essence, it is a more environment, audiences are drawn to touch a digital display regardless of its intelligent way of detecting light. capability to respond! The user will expect the large format touch experience ShadowSense Touch sensors allow the precise and accurate detection of to equal that of the small screen requiring it to be intelligent and reliable, an object’s shadow as it enters, hovers within, or transitions out of a therefore it is vital to select the touch solution appropriate for the application. RDSE Catalogue 109

EXHIBITOR PROFILES 110 Retail Digital Signage Expo Catalogue

10 SQUARED C38 ARMAGARD B25

10 Squared, Unit D5, Halifax Way, Pocklington Industrial Estate, Pocklington, Unit 8, Ace Business Park, Mackadown Lane, Kitts Green, Birmingham, West York, YO42 1NR, UK Midlands, B33 0LD, UK Email: [email protected] Email: [email protected] Website: www.10squared.co.uk Website: www.armagard.com

10 Squared is the UK's leading designer, manufacturer and installer of As a specialist in Custom Retail and Outdoor Digital Signage supplies, Armagard integrated digital solutions. From digital signage & interactive touchscreen provide cost-effective solutions that minimise risk, but maximise the display technology to transactional payment kiosks we can provide either 'off the shelf' possibilities of an integrated screen. Protecting against heavy rain, extreme or bespoke products to meet your individual requirements. We have an temperatures and forceful impacts, Armagard enclosures are useful for retail unrivalled pedigree in the provision of technology in the retail, leisure and advertising, semi-outdoor use (e.g. stadiums) and outdoor applications, with hospitality sectors with numerous successful installations providing enhanced both wall-mounted and freestanding designs. Armagard continuously strive to customer experiences throughout the UK and Europe. Whether you are a deliver on the high expectations of our customers through innovation and supplier to the DOOH market place or looking to implement an out of home creativity. Come visit us at stand B25. The Armagard Team. solution as an end user, we are ideally placed to add value to your supply chain - at all levels.

2POINT0 CONCEPTSB49 BITVU B57

Bankside Studios, 76-80 Southwark Street, London, SE1 OPN, UK 107, Brighton Junction, 1a Isetta Court, 35 New England Street, Brighton, East Email: [email protected] Sussex, BN1 4GQ, UK Website: www.2pointconcepts.com Email: [email protected] Website: www.bitvu.com

2point0 Concepts is a creative digital agency and full-stack software house Professional Digital Signage for under a £100 Bitvu set pricing benchmark with offering customized strategy, design, and software solutions for creating unique App based solution. Designed with our Simple Signage mission in mind, immersive environments. Its main focus is to enhance businesses by providing ScreenSpace Starter is a breakthrough in pricing and technology for entry-level turnkey digital signage solutions, from concept to ﬁnish. Having exclusive digital signage. It is an easy-to-use, low cost, feature rich HD signage player, partnerships with leading hardware manufacturers ensures clients always have used with our App to create instant Digital Signage via any standard HDMI TV. access to today's cutting-edge technology. 2point0 Concepts are exclusive In simple terms, its the affordable gateway to the world of digital signage, so distributors of Ideum multitouch products for UK and UAE. whether it is 10 or 10,000 units or bespoke, Bitvu has the solution on stand B57. Book your demonstration today.

3M TOUCH SYSTEMS UK LTDB2 BOSCABOX B16

3M UK Plc, Cain Road, Bracknell, RG12 8HT UK HDI Ltd - Vale Mill, Stansﬁeld Road, Todmorden, West Yorkshire, OL14 5DL, UK Email: [email protected] Email: [email protected] Website: www.solutions.3m.co.uk/wps/portal/3M/en_GB/Touc Website: www.hdiltd.com

For more than 25 years, 3M Touch Systems has provided the world-class touch solutions requested by its customers and the innovative technologies and Launched at the show is our BSDS product, a game changer for the betting products expected from 3M. Today 3M Projected Capacitive Technology (3M shop marketplace. It replaces paper based content with real time dynamic, PCT) provides leading edge features like up to 80 ﬁnger Multi-touch input, digital content, enabling retailers to enhance customer experience through ultra-fast response time and bezel-free design, perfectly ﬁtting the needs of targeted messages and live pricing. Also launching is Boscapay, which gives the Multi-User & Multi-Touch applications within different markets looking for a retailer a fast track digital catalogue solution by interfacing with existing data unique and engaging customer experience. streams to create a vibrant in-store digital catalogue, ordering and payment platform. Come to stand B16 to discuss our full solution service including design, hardware, software, manufacture and installation.

ACQUIRE DIGITAL B21 B-TECH INTERNATIONAL LTDB12

190 Scudamore Road Leicester, LE3 1UQ, UK Bennett House, Long March, Daventry, Northants, NN11 4NR, UK Email: [email protected] Email: [email protected] Website: www.acquiredigital.com Website: www.btechavmounts.com

With almost 20 years in the software industry Acquire Digital has pioneered With over 40 years’ experience, B-Tech Audio Video Mounts is a leading original digital signage and interactive engagement solutions within retail. Whilst design manufacturer of professional AV mounting solutions. Investing heavily in providing our software to a global market we offer custom and off the shelf R&D ensures B-Tech continues to deliver a range of AV mounting solutions to solutions, establishing ourselves as one of the industry key players with over meet the requirements of the professional installer. B-Tech mounts have been 21,000 installations worldwide. used in some of the most prestigious shopping malls, sports stadia, bars, hotels, restaurants and airports around the world. Offering a same-day dispatch service from multiple B-Tech facilities worldwide ensures products are delivered on- time for that all important install. Retail Digital Signage Expo Catalogue 111

DIGITAL MEDIA SYSTEMSB54 FIRSTVIEW DIGITAL SIGNAGEB45

16 Market Street, Brighouse, HD6 1AP, UK Artturinkatu 2, SaippuaCenter 5.krs., 20100, Turku, Finland Email: [email protected] Email: henri@firstview.fl Website: www.digitalmediasystems.co.uk Website: www.firstview.fi/en

Digital Media Systems are exhibiting exciting Retail Digital Solutions including FirstView Digital Signage is a fast-growing company providing globally digital our 1.6m tall transparent LED Window display, perfect for blending traditional signage products and services made by high-level Finnish engineers. FirstView window displays with a slick, eye catching modern twist. See our ultra-wide is actively building a worldwide network of partners/resellers that provide 4.5m digital banner in action and how it gets your marketing to your audience. customers local support. FirstView service is a lucrative option for partners who Use iVIEW & iBeacon technology with product recognition, proximity marketing want to increase their proﬁt, ﬁnd something new to offer to their customers, and demographically triggered advertising deliver the right message to the right and keep up with the digital age. FirstView service can be customized with person in a timely manner. SquareVIEW Digital Signage software, queue partners own branding. In practice, FirstView simply means remotely management software and Android Digital Signage solutions are powerful, manageable digital screens in various sizes and web-based content modular, tools designed to keep your audience informed. management in a cloud (material updates), all for a reasonable monthly price.

DYNASCAN TECHNOLOGY INCC1 GLOBAL DISPLAY SOLUTIONS SPA C20

1 Bell Street, Maidenhead, SL6 1BU, UK Via Tezze, 20/A, Cornedo Vicentino (VI), 36073, Italy Email: [email protected] Email: [email protected] Website: www.dynascandisplay.com Website: www.gds.com

DynaScan Technology, Inc. is an innovative premium public display For over 35 years, we are passionately committed to delivering total customer manufacturer, providing a full range of high bright and narrow bezel professional satisfaction, from design to lifetime support on Digital Signage Displays. GDS LCDs as well as the award winning line of DynaScan 360. develops dedicated solutions that maximize the ability to deliver rich, dynamic and relevant eye-catching content to create the best customer experience, through innovating technologies, products and organization. It is innovation shaped around our customers, at the lowest total cost of ownership. For Retail and QSR applications, GDS provides display solutions, for in-store, in-window, and outdoor installations, based on TFT, E Ink and LED technology.

ESPRIT DIGITAL C60 HANDY AVC33

Unit 4 Capital Business Park, Manor Way, Borehamwood, Hertfordshire, Handy AV, Unit 2 LEFA Business Park, Edington Way, Sidcup, Kent, WD6 1GW, UK DA14 5BH, UK Email: [email protected] Email: [email protected] Website: www.espritdigital.com Website: www.handyav.com

Esprit Digital has designed, manufactured and installed many of the world’s Handy AV is the leading specialist in Digital Signage and Digital Experience for leading digital media networks. Since 2004 the company has made reliable deployment in Retail. Our combined understanding of Digital Signage, screen-based solutions guaranteed to work 24/7 for at least 5 years in mass Videowalls and Touch interactivity, together with proven delivery methodology transit or high-footfall retail sites. Each individual unit is manufactured within retail, ensures our clients peace of mind. We will be exhibiting our range speciﬁcally for its intended environment, not only taking into account the of internal High Bright displays, Videowalls and HandyLED Tiles. aesthetics, but also challenges like severe temperature ﬂuctuations, poor air quality, direct sunlight and vandalism.

FACEMEDIA B29 HDI B16

Pionierska 15, 83101, Bratislava, Slovakia HDI Ltd - Vale Mill, Stansﬁeld Road, Todmorden, OL14 5DL, UK Email: [email protected] Email: [email protected] Website: www.facemedia.io Website: www.hdiltd.com

Unique face-detection based solutions for displaying targeted content and For further information please visit our stand. analysing structured data about your customers in retail and digital out-of- home advertising. Recognize your audience in the real-world! With our advanced face-detection technologies gain better insight into the structure of your audience and customers. Set up customized campaigns and analyse your KPIs based on: - age – gender - emotions and feedback - size and colour of the clothes and more! 112 Retail Digital Signage Expo Catalogue

INNONET B51 LIVEDOOH B20

1015 Cameo Centre, 16 Guangshun South Street, Beijing, 100102, China livedooh GmbH, Haid-und-Neu-Str. 7, Karlsruhe, 76131, Germany Email: [email protected] Email: [email protected] Website: www.sannova.tech Website: www.livedooh.com

livedooh is an innovative company, based in Karlsruhe Germany, which provides Innonet Company Limited is the overseas marketing agent of Liulink Media software systems and tools for the Digital Out-of-Home advertising space. Founded Technology Co Ltd, a company based in Beijing,China. Liulink focuses on the in 2013, livedooh has been developing the ﬁrst intelligent and programmatic Ad technology and production of professional commercial display. Its team Server for the DOOH industry. It integrates advanced technologies providing includes the winners (individual or team leader) of the Guinness World Record dynamic solutions both to media agencies and screen owners, in order to execute for the Biggest Ultra HD TV, SID Best in Show Awards (USA), IFA Display Tech seamless, effective and successful advertising campaigns. Gold Award (Germany), and China Red Star Industrial Design Awards. The Sannova Digital Signage is the innovative, light and intelligent digital signage with a convenient content distribution system. Liulink and Innonet are proud to present it to the market for the ﬁrst time at the Expo.

INURFACE MEDIA C61 LIVESPACE DIGITAL SIGNAGEC40

Inurface Media Liberty House 222 Regent Street, Soho, London, W1B 5TR, UK The Mill, Upper Mills Estate, Bristol Road, Stonehouse, Gloucestershire, GL10 Email: [email protected] 2BJ, UK Website: www.inurfacemedia.co.uk/ Email: [email protected] Website: www.mrgsystems.co.uk/

Founded in 2008, boasting industry experience in key areas of advertising, LiveSpace digital signage. Our solutions manage 50,000+ screens every day marketing, managed IT services & technical consulting. Inurface Media are an making MRG Systems the biggest digital signage company you have never established, dynamic London based company, who offer a complete range of heard of. For over 30 years we have provided display solutions to blue chip Digital Signage Solutions. clients. LiveSpace now brings these skills, knowledge and experience to you with innovative features to make your displays stand out from the crowd. Central control via the cloud provides multiple beneﬁts. Highly customisable, LiveSpace displays your content how, when and where you want it. Meet us on stand C40 and we will show you how our experience will drive your growth.

ISIGNAGEB49 MULTIQ B31

Bankside Studios, 6-80 Southwark Street, London, SE1 OPN, UK MultiQ Ltd, St James House, 13 Kensington Square, London, W8 5HD, UK Email: [email protected] Email: [email protected] Website: www.isignage.io Website: www.multiq.com

2point0 Concepts is a creative digital agency and full-stack software house that MultiQ is the largest provider of Digital Signage and customised monitors in will exhibit their newest app prototyping and digital signage content Northern Europe. Our solutions are available in many segments, such as retail, management solutions - BlueprintApp and iSignageApp. iSignage is a cloud-based banking, industry, transportation, government and the gaming market. MultiQ digital signage content management system that lets users easily upload media, provides complete digital signage creating “the digital store". In-store Web, In- organise it into playlists and assign it to their digital display network effortlessly, store TV, Window Signage and Video Walls are some of the services. Several all from the same centralised platform. Blueprint lets users create, preview and major retail chains use MultiQ digital signage integrated with their existing and publish their own content-based Beacon-enabled mobile app without any prior Automatic information systems. Our solutions generate high service levels and technical experience or coding knowledge necessary. Affordable and intuitive, increased sales. Blueprint is ideal for entrepreneurs, freelancers and enterprises.

LG ELECTRONICS C30 NEC C38

Velocity 2, Brooklands Drive, Brooklands, Weybridge, Surrey, KT13 0SL, UK NEC (UK) Ltd. - Display Solutions Division, Athene Odyssey, Business Park, Email: [email protected] West End Road, South Ruislip, Middlesex, HA4 6QE, UK Website: www.lgecommercial.com/digital-signage Email: [email protected] Website: www.nec-display-solutions.co.uk

LG Electronics, Inc. (KSE: 066570.KS) is a global leader and technology Through innovative technology development, NEC Display Solutions offers the innovator in consumer electronics, mobile communications and home industry’s broadest range of LCD and LED Displays, Projection and video wall appliances, employing 82,000 people working in 119 locations around the solutions. NEC products are engineered to an exceptionally high standard for world. With 2013 global sales of USD 53.10 billion (KRW 58.14 trillion), uncompromising reliability and longevity backed by a robust no-fuss warranty LG Electronics UK Business Solutions promotes cross product solutions to and comprehensive technical support. With an established and extensive businesses, ranging from SMB to large enterprises. Our Business Solutions solutions partner network, there is no display solution that cannot be achieved include innovative and cutting edge technology for Commercial Display, Digital using NEC technology. Delivering total end to end solutions, NEC is the brand Signage, Hospitality and Healthcare TV. of choice for the most demanding application requirements. Retail Digital Signage Expo Catalogue 113

OPTOMA EUROPEB30 PROJECTION ARTWORKS B30

Optoma Europe Ltd, 42 Caxton Way, Watford Business Park, Watford, Herts, Projection Artworks, Unit 3 ,Compton Courtyard, 40 Compton Street, London, WD18 8QZ, UK EC1V 0BD, UK Email: [email protected] Email: [email protected] Website: www.optoma.co.uk Website: www.projectionartworks.com

Projection Artworks powered by DLP projectors from Optoma. Innovative and Projection Artworks powered by DLP projectors from Optoma. Innovative and inspiring POS and retail displays going where ﬂat panels cannot follow. inspiring POS and retail displays going where ﬂat panels cannot follow. Projection Artworks, the UK’s leading pioneer in projection-based retail Projection Artworks, the UK's leading pioneer in projection-based retail solutions, will demonstrate daylight-visible window displays and interactive solutions, will demonstrate daylight-visible window displays and interactive product showcases using LED and laser DLP projectors from Optoma. These product showcases using LED and laser DLP projectors from Optoma. These bring digital to the physical to generate engagement and sales. At the forefront bring digital to the physical to generate engagement and sales. At the forefront of technology for digital signage and retail displays, Optoma’s award-winning of technology for digital signage and retail displays, Optoma's award-winning projectors are engineered with DLP technology from Texas Instruments. projectors are engineered with DLP technology from Texas Instruments.

PIONEER DIGITAL B6 RADIANT EUROPEB54

Unit 3, Suttons Business Park, Reading, RG6 1AZ, UK 6 Cedar Industrial Est, Forthwilton house, Killarney Road, NA, Bray, Wicklow, Email: [email protected] Ireland Website: www.pioneergroup.co.uk Email: [email protected] Website: www.radiant-ireland.com

Pioneer LED, part of the Pioneer Group, is unleashing the beneﬁts of high Radiant Europe provides enabling software technology for digital signage. resolution LED displays to the retail environment through a complete turnkey EurosignDS (Squareview) is an easy to use digital signage solution for small solution from design to speciﬁcation, installation and content consultancy. networks sold through approved VAR’s. CampaignManager is an enterprise Scalable to any size or shape, engaging and immersive displays are created - solution for large network operators and service providers. It incorporates high ideal for vibrant point of sale solutions with real time media integration to security, scalability and integration with third party elements such as audience activate campaigns from the store and into virtual worlds. analytics and POS databases. DSA is a new low cost solution for Android platforms. Sold through approved integration partners, DSA powers a range of Android devices such as media players, POS tablets, shelf edge displays and smart screens. Radiant is exhibiting total retail solutions with Digital Media Systems.

PIXEL INSPIRATION C38 SELOY B9

Pippingford Manor, Pippingford Park, Nutley, East Sussex, RG6 1AZ, UK Loimijoentie 215, 32700 Huittinen Email: [email protected] Email: henri.kiuru@seloy.ﬁ Website: www.pixelinspiration.co.uk Website: www.seloy.ﬁ

Pixel Inspiration is the digital signage agency that provides audience centric, A new era of interactivity is ﬁnally here! We have combined a modern double- content focused digital signage solutions or triple-glazed window with a very responsive transparent touch screen. across the retail, corporate Content can be made on any platform, and is then projected onto the glass. All communication and leisure industries. the technology is inside the air-tight glass unit to minimize damage. This is The company was founded by four Seloy Live Touch Window. Come to meet us at booth B9. individuals, each having industry experience in the key areas of advertising, marketing, managed IT services and technical consulting. The founding principle of the agency was to provide digital signage solutions and content architected around their environment and audience. Partnering with best of breed software and hardware providers, Pixel Inspiration offers a range of managed digital signage services.

PIXELUTION LTD B41 SIMPLE LED SCREENSB50

Suite 4, 34 Bancroft, Hitchin SG5 1LA 33a Church Hill, Hollowell, Northampton, Northamptonshire, NN6 8RR, UK Email: [email protected] Email: [email protected] Website: www.pixelution.co.uk Website: www.simpleledscreens.com

Visit stand B41 to see the latest retail digital signage solutions from our Italian At SimpleLEDscreens, our mission is to enable companies, small to large, to partner Fida. Innovative solutions with Italian design flair set these displays enjoy the benefits of eye-catching displays. SimpleLEDScreens was borne from apart in this crowded market. our desire to demystify and simplify LED screen solutions, making it possible for any company, from large-scale firms to small businesses to easily adopt LED screens to enhance their business. Our vision is to supply screens that are simple to install and simple to use, much like an LCD screen, but with all the benefits of LED. 114 Retail Digital Signage Expo Catalogue

SKRATCHAVB15 VIDEO POSTER LTDB53

Unit 39, Ketley Business Park, TF1 5JD, Telford, Shropshire, TF1 5JD, UK Unit 3, Lostock Inductrial Estate, Bolton, Lancs, BL6 4SB, UK Email: [email protected] Email: [email protected] Website: www.skratchav.com Website: www.videoposter.co.uk

Skratch is a smart visual solutions specialist. Visit us at Stand B15 upstairs to Video poster is the new digital marketing product that offers you a cutting edge get our take on visual communications (including digital signage) integrating solution for window and in-store promotion. It brings out the actual message with analytics, mobile technology and in store active security, to drive the for the product or service using video technology with the added visual display. customer experience. See our augmented reality solution that is rolling out for By combining video technology and static information Video Posters delivers a EE as an example of aligning virtual content, with Intel technology, to provide a clear message to your customers enhancing conversion rates and generating differentiated physical in-store experience. Skratch work with best of breed interest on the high street to your brand this technology has a worldwide partners including Intel, Samsung, LG, Vidyo, Cradlepoint, Qudini, MTI, Valley patent pending. Group & Relevance One to deliver a managed SLA. Come and share a glass of champagne and a chance to win an Apple Watch.

STRATACACHEC9

2 Riverplace, STE 100, Dayton, Montgomery, 45405, United States Email: [email protected] Website: www.stratacache.com

STRATACACHE is the leading provider of intelligent digital signage, shopper activation technologies, retail network operations, digital merchandising and mobile enablement. Our comprehensive end-to-end services provide everything needed to engage customers and position brands for success. With over 1.3 million software activations globally, we have the deepest and widest footprint in the market and consistently enhance our offerings to better serve our customers. STRATACACHE is based in Dayton, Ohio with offices in San Francisco, Los Angeles, Chicago, Bentonville, Dallas, Toronto, and Montreal.

TELEFONICA ON THE SPOT SERVICES SAU B66

Ronda de la Comunicación s/n, Ediﬁcicio Oeste 1, planta 2, Madrid, 28050, Spain Email: [email protected] Website: www.onthespot.com onthespot is an area within Telefonica Internet of Things (IoT) specializing in products and services that digitally transform physical spaces with the aim of providing our clients with new ways to communicate and engage with their customers.

VIDEMO B20

Haid-und-Neu-Str. 7, Karlsruhe, 76131, Germany Email: [email protected] Website: www.videmo.de/en/

Videmo Intelligent Videoanalysis is an innovative company providing software systems and tools in the fields of face recognition and automatic image analysis. Founded in 2008, Videmo has grown over the years to become a developer of specialized components and solutions for the B2B domain. Our main expertise are solutions for face detection, analysis and identification. These solutions are used in multiple application fields, such as surveillance and security, market research, digital signage and multimedia analysis. RDSE Catalogue 115

PRODUCT INDEX 116 Retail Digital Signage Expo Catalogue

AUDIENCE MEASUREMENT KIOSKS PROXIMITY SENSORS

DEMO LIVEBUZZ RDS 2point0 Concepts B49 Digital Media Systems B54 FaceMedia B29 Boscabox B16 Skratchav B15 Firstview Digital Signage B45 Esprit Digital C60 Innonet B51 Firstview Digital Signage B45 Radiant B54 Global Display Solutions SpA C50 SCREEN MANUFACTURER Telefonica On The Spot Services SAU B66 Innonet B51 Videmo B20 NEC C38 Armagard B25 Radiant B54 Firstview Digital Signage B45 Skratchav B15 Global Display Solutions SpA C20 AV INTEGRATOR Telefonica On The Spot Services SAU B66 LG Electronics C30 NEC C38 Boscabox B16 Digital Media Systems B54 LED SIGNAGE Firstview Digital Signage B45 SOLUTIONS PROVIDER Innonet B51 Armagard B25 Projection Artworks B30 B-Tech International Ltd B12 2point0 Concepts B49 Skratchav B15 Digital Media Systems B54 Armagard B25 Telefonica On The Spot Services SAU B66 Esprit Digital C60 BITVU B57 Firstview Digital Signage B45 Boscabox B16 Global Display Solutions SpA C20 Digital Media Systems B54 Esprit Digital C60 CONTENT CREATOR LG Electronics C30 Optoma Europe B30 FaceMedia B29 2point0 Concepts B49 Skratchav B15 Firstview Digital Signage B45 Digital Media Systems B54 Telefonica On The Spot Services SAU B66 Global Display Solutions SpA C20 Innonet B51 Innonet B51 Projection Artworks B30 LG Electronics C30 NEC C38 Telefonica On The Spot Services SAU B66 MAINTENANCE Projection Artworks B30 Digital Media Systems B54 Radiant B54 Skratchav B15 DATA ANALYTICS Global Display Solutions SpA C50 Skratchav B15 FaceMedia B29 Telefonica On The Spot Services SAU B66 Firstview Digital Signage B45 STOCK CONTENT PROVIDER Innonet B51 Innonet B51 Radiant B54 MEDIA PLAYERS Skratchav B15 Telefonica On The Spot Services SAU B66 BITVU B57 Boscabox B16 VIDEO WALLS Digital Media Systems B54 2point0 Concepts B49 FaceMedia B29 DIGITAL MENU BOARDS Armagard B25 Firstview Digital Signage B45 B-Tech International Ltd B12 2point0 Concepts B49 Global Display Solutions SpA C20 Digital Media Systems B54 Armagard B25 Innonet B51 Esprit Digital C60 B-Tech International Ltd B12 Radiant B54 Firstview Digital Signage B45 Digital Media Systems B54 Projection Artworks B30 Global Display Solutions SpA C20 Esprit Digital C60 Skratchav B15 LG Electronics C30 Firstview Digital Signage B45 Telefonica On The Spot Services SAU B66 NEC C38 Global Display Solutions SpA C50 Projection Artworks B30 Innonet B51 Radiant B54 LG Electronics C30 NETWORKS AND CONNECTIVITY Skratchav B15 NEC C38 Telefonica On The Spot Services SAU B66 Radiant B54 Digital Media Systems B54 Skratchav B15 Innonet B51 Telefonica On The Spot Services SAU B66 Radiant B54 Skratchav B15 WAYFINDING SOLUTIONS Telefonica On The Spot Services SAU B66 2point0 Concepts B49 EYE TRACKERS Armagard B25 DEMO LIVEBUZZ RDS Digital Media Systems B54 PROJECTORS Digital Media Systems B54 Firstview Digital Signage B45 Firstview Digital Signage B45 Innonet B51 Digital Media Systems B54 Global Display Solutions SpA C50 Radiant B54 Optoma Europe B30 NEC C38 Projection Artworks B30 Radiant B54 Skratchav B15 #RDE2016

Photo © Hunter Flagship by Checkland Kindleysides OFFICIAL SHOWGUIDE 118 Retail Design Expo Catalogue

CONTENTS

Welcome 119 Design Expo 136 Conference Programme 120 - 131 Visitor information 137 Acknowledgements 132 A-Z List of Exhibitors 138-139 Innovation at Retail Design Floorplan 140-141 Expo and Retail Digital News 142 Signage Expo 134 Exhibitor Profiles 155 Features at Retail Product Listing Guide 185

Retail Design Expo is organised by: Showtime Media Services Ltd Environmental Statement - Sustainable paper Managing Director: David Benson All publications produced by SMS are printed on paper Sales Office Manager: Lesley Maisey from sustainable forests, manufactured using Elemental Sales: Stuart Lawless Chlorine-Free (ECF) bleach and 100% recyclable chemical Design: Andy Milsom fibres. The paper is also 100% recyclable and is from Legend Exhibitions Limited, Accounts: Mark Benson natural and renewable resources. 6 Morie Street, Editorial: Suzanne Powles London SW18 1SL, UK While every effort has been made to ensure the accuracy Tel: +44 (0)20 8874 2728 Showtime Media Services Ltd, in the compilation of this magazine, the organisers and www.retaildesignexpo.com Suite 2 & 3, 37 Bury Mead Road, Hitchin, Hertfordshire, SG5 publishers cannot accept liability for content of any 1RT, UK promotional material, errors and omissions. This Catalogue is designed and produced on behalf of T: +44 (0)1462 420 009 Legend Exhibitions by F: +44 (0)1462 642 464 Please note there will be camera crews at the event E: [email protected] filming for promotional purposes. W: www.showtimemedia.com Retail Design Expo Catalogue 119

WELCOME FROM THE EVENT DIRECTOR

Retail Design Expo. Twice the size of last year and with a host of new features. What a show we have in store for you

A hugely warm welcome to Retail Design Expo, Europe’s leading annual show for all the many collaborating partners in retail design, marketing, visual merchandising, “ Enjoy the Show. With architecture and shop fitting. so many new ideas Following the success of the inaugural show, we have continued to work alongside a and innovations all star-studded panel of industry leaders, and thank you to each and every one of them, We are now bringing you double the number of ideas, solutions, innovations and potential new suppliers to help designed to help you you better engage with your customers in this multi-channel world we live in. better engage with Co-located with RBTE, the ever-growing retail technology solutions event, and the newly introduced your customers in this Retail Digital Signage Expo (more on that later!), this all-embracing show brings the physical and virtual shopping experience together under one roof, at one time. multi-channel world

There are over 220 national and international exhibitors at Retail Design Expo (over 650 across the we now live in, it will three Shows) from every branch of the industry. Some you may know but there are so many you will be time well spent ” not have come across before. With an ever-present eye on the as-yet undiscovered, numerous exhibitors are launching new products and services so you will be the first to witness a raft of innovations, all designed to help you improve your route to retail and branding success. Innovation There are loads of other fantastic features at lies at the heart of Retail Design Expo so do check out our new Innovation Trail and Awards Retail Design Expo but with so much going on, Showcase, sponsored by 20.20, for new ideas and solutions. you are going to need a breather! Relax and catch up with clients old and new, with friends Be inspired by our free to attend, world class conference programme with 75+ sessions from top and colleagues in one of the Retail Design or VM retailers, brands and visual merchandisers. There are two theatres dedicated to retail design and Visitor Lounges, sponsored by Alphaled, a brand branding together with an exclusive VM conference and a separate workshop where VM experts turn of Lumenpulse. Grab a tea or coffee in the their exciting concepts in to live creations before your very eyes. At the request of thousands of Designer Coffee Shop, or something a bit visitors from 2015, we have also introduced a new Shopper Marketing Conference, run in association stronger in the Champagne Bar. And do not with POPAI, with speakers from Tesco, Pepsi, Unilever and HJ Heinz Company to name but a few. Just forget to join other visitors, exhibitors and check the full programme in this guide. Modern-Expo Group for some free bubbly at the Big Party, also in the Champagne Bar, starting at In an incredibly exciting development this year, we have introduced Retail Digital Signage Expo, a 4.45pm on the opening evening. dedicated new show embracing the booming digital signage market. It will feature the entire range of suppliers, from screens, kiosks, integrators and AV through to content management, media players Your time here at Retail Design Expo will be very and network solutions. Digital signage will also be widely addressed in our conference programme well spent, and you will take away scores of new with speakers including Harrods, Benetton Group, Heathrow Airport and Chanel. ideas from the many innovators, exhibitors and speakers who continue to make this show a There are also the Retail Design Students Awards, sponsored by ITAB UK and, new for this year, the must-visit event. VM Student Awards, sponsored by Harlequin. Working to briefs from Topshop, Speedo, Oasis, Browns and Liberty, and mentored by leading retailers, designers and visual merchandisers, all the shortlisted Enjoy! students work will be on display at the show. To add to the excitement, the lucky winners will be announced in special lunchtime conference sessions on both days of Retail Design Expo.

The worlds of retail and branding thrive on trends so trend expert Stylus is on hand to provide design and marketing insights for businesses looking for future guidance and inspiration. Annie Swift Event Director 120 Retail Design Expo Catalogue

CONFERENCE PROGRAMME

Wednesday 9th March Retail Design and Branding Theatre 1

10.00 Chair person’s Welcome and Intro 13.00 Retail Design Student Awards results – meet the next Clare Dowdy, Freelance Journalist, Retail generation of top designers Competition winners named, plus a panel discussion featuring 10.10 KEYNOTE: The future retail experience awards judges and mentors: • Retail is the place where our basic human desires to own and Moderator: Matthew Valentine, Editor, RETAIL DESIGN WORLD acquire meet with modern business practices and the very latest David Dalziel, Owner, DALZIEL & POW technologies Tim Greenhalgh, Chairman and Chief Creative Officer, FITCH • Looking to The Future Retail Experience we will see the role Guy Smith, Head of Design, ARCADIA customers themselves play in exciting and augmenting today's engaging retail spaces and how the digitisation of print and music 14.10 KEYNOTE: The benefits of using technology to gain ownership is challenging the very nature of ownership of design • Combining simple, proven principles with far reaching insights • How and why B&Q created and used the internal retail design team we will define the key components of The Future Retail Experience to allow consistency in design and speed of delivery of projects Guy Smith, Head of Design, ARCADIA GROUP • The technology we use internally to gain ownership of design and allow us to move from ideation to creation at speed 10.50 Interview: Keeping stores relevant for today’s consumers • How this technology helps us sell the concept/ creation to both • Making sure retail brands remain relevant our internal and external customers • What does leadership mean in retail? • The tools we use –Auto CAD – Sketch Up – 3D printing – Oculus • Advice from the top for middle management VR – Octane render Andrew Jennings, Former Group MD WOOLWORTHS & Former CEO, • Tools for the future – Augmented reality HOUSE OF FRASER Alan Taylor, Head of Retail Design, B&Q Stephen Robertson, Former Marketing Director, B&Q and Director General, BRC 14.50 Understanding the importance of mixed use spaces to future retail 11.30 UGG: Creative strategy and evolution of the famous boot • Changing climate in customer lifestyle brand • Need for flexibility in spatial requirements at all scales • A unique insight into the creative and strategic thinking behind • What future models for mixed use the new concept Jon Tollit, Principal, GENSLER • An understanding of the evolution of the UGG brand, glimpsing its future direction 15.30 PANEL DISCUSSION: The art of brand storytelling • An exploration of the connection between brand and retail • Successful brands have a story that connects them with their strategy loyal customers, but how do you attract new ones? Anders Bergstrom, Director of Strategy Development, DECKERS • Tips and techniques for listening to your audience and BRANDS understanding their desires and concerns Kate Shepherd, Director of Strategy and Insight, Checkland • The changing role of customers – from consuming a product to Kindleysides having a participatory role in the remixing of the product • The role of emotion, authenticity, personal connections to the 12.10 PANEL DISCUSSION: Lessons from a pop-up stores strategy success of your brand • Top tips on how to open your own pop-up store Moderated by: Julie Hitchison, Client Partner, HEADSTREAM • Benefits for small (independent) brands vs big brands Olivia Robinson, Former Brand & Creative Director, MAMAS & PAPAS • Overcoming the challenge of designing quickly and creatively to Heath Bateman, Senior Creative Services Manager, THE WEATHER a tight budget CHANNEL • Examples of delivering a memorable shopping experience that Jamie Holtum, Senior Brand Consultant, Butterfly London, Former tells the brand story and delivers ROI European Senior Brand Manager, Heinz Tomato Ketchup, KRAFT Moderator: Katie Baron, Head of Retail, STYLUS HEINZ Andrew Manteit, MD & Co-founder, ACTIVE IN STYLE James Breaks, Head of Design, RPA Group 16.15 How to build a winning digital signage strategy for a retail Yulan Duynstee, Manager Store Planning & Design, FOOTLOCKER luxury brand EUROPE • Creating a winning digital signage strategy – from the starting Paul Widgery, Head of Retail Operations, SCIENCE MUSEUM point of the project to platform testing and final large scale deployment of over 600 locations worldwide • Building workflows that lead to results • Management/organisation of a digital signage network Claude Hagege, Retail Digital Marketing Consultant, CHANEL

All conference sessions in the Retail Design Expo Theatres are free to attend and seats are on a first come, first served basis. All sessions are subject to change. Please check boards around the Expo for more information.

122 Retail Design Expo Catalogue CONFERENCE PROGRAMME

Wednesday 9th March Retail Design and Branding Theatre 2

10.00 Chair person’s Welcome and Intro 13.40 'The millennials are coming!' - creating a brand experience for Emily Gosling, Design Journalist/ Editor the new generation • Gain a better understanding of the millennials 10.10 KEYNOTE: Start with the customer in mind • What are the trends influencing this generation? • Lessons learnt from our own experiences of designing stores • How the Springfiled brand is catering for their needs over the years Ivan Nanton Martinez, Visual Merchandising Global Director, • Tips for avoiding the common mistakes of designing elements SPRINGFIELD, SPAIN that are impractical and have little to do with the customer Maria Correia, Design Director, CAULDER MOORE journey • Example of our latest store design where our whole approach 14.15 KEYNOTE: Retail revolutions: smart stores and active flagships has been ’How do we make life easy for the customer’ • Key insights and strategies for embracing the shifting role of the Phil Whittle, Head of Store Design, SCHUH physical store within a digitised landscape – straddling Omni- Spaces, Dynamic (Real-Time) Design & Cross-Media Pop-ups 10.50 Using digital to personalise the passenger experience and • Quick-fire overview of key areas to look out for, for 2016-17 and grow revenues beyond: Fast vs. Slow, Tiered Retail techniques and their relevance • How Heathrow is using “digital” to enhance passenger experience to the teens and millennial audience; the rise of the Active • Driving revenue through digital channels Flagship Culture Clubs; Super-Sensory Store Design • Unlocking opportunities through collaboration and sharing data • How the Experiential Economy loves Shape-Shifting, Splinter- Chris Annetts, Commercial Passenger Services Director, HEATHROW Style store formats AIRPORT Katie Baron, Head of Retail, STYLUS

11.30 Go digital in retail or die 14.50 No future without electronic shelf labeling (ESL) in retail stores • What can we learn from todays shopper & their habits? • Digital shopfitting in today’s shops and stores • Challenge technology – Why do we need it? • Electronic shelf labelling as the future of pricing and product • Future gaze - A look at innovative digital technologies information • Case studies: How Bodyshop, Ralph Lauren, Hilton, Alfred Dunhill • Overview of the world’s new system of integrated shelf labelling embraced digital (making it a success & lessons learnt) Gernot Pachmann, Regional Sales Manager, SPAR Österreichische • Open forum to debate ‘Go Digital or Die’ Warenhandels AG Jason Shave, Sales Director, INURFACE Bernd Albl, MD, viBIZ Duvusuin - Digital Shopfitting, UMDASCH

12.10 Exploring the relationship between malls and retailers 15.30 PANEL DISCUSSION: Predictions for retail design in 2020 • What retailers and F&B operators are looking for as part of a • What the store is now vs what the store will be in a few years’ time modern shopping development? • The impact of Millenials vs GenZ - How are the shoppers • How landlords are responding to these needs and how this behaviours, needs and demands shaping tomorrow’s store interacts with what our customers require • How will the retail role in the society change? • How do we set about engaging occupiers in terms of their design Moderated by: Tim Greenhalgh, Chairman and Chief Creating Officer, and responding to the challenges of the development FITCH environment? Andy Turnbull, Group Creative Principal, NEW LOOK • What key learnings are coming out of the process and how can Richard Ash, Founder & CEO, GREENROOM we use these to build even better schemes in the future Jim Thompson, MD, 20.20 Judith Kelly, Project Manager - Retail Delivery, LAND SECURITIES Sara O’Rorke, Director, CORD DESIGN CONSULTANTS 16.15 Retail places and spaces must develop as brands - helping them form an emotional attachment with their customers • Place making and the importance of character in the design of 12.45 PANEL DISCUSSION: How to benefit from digital integration in our shopping destinations store and out of store • The choice all shoppers have and how developing our schemes • What are the barriers in implementing digital solutions in store? as brands will promote loyalty and effect an emotional response • How do brands keep the consumers’ attention out of store? • It is about wants and not needs; how this manifests itself • What is the impact on the design of the store? physically from building design through to customer service and • How successful have digital solutions been so far to the store the relationship these places have with digital platforms experience? Do you have any customer feedback? Are they more James Cons, MD, LESLIE JONES ARCHITECTS engaged? • How does the technology help you know your customers better? • How do consumers experience digital signage? • Should digital be part of any store design nowadays? Moderator: Jennifer Acevedo, Editor in Chief, VMSD, ST MEDIA GROUP Jeffrey Fisher, Global Store Experience & Visual Merchandising Director, SUNGLASS HUT/ LUXOTTICA GROUP Peter Jeun Ho Tsang, Co- founder, THE DANDY LAB Stuart Taylor, CEO, KINETIC WPP

CONFERENCE PROGRAMME In association with

Wednesday 9th March Shopper Marketing Conference Shopper Marketing Theatre

10.00 Chair person’s Welcome and Intro 14.00 Challenges of managing the delivery of P-O-P to multiple Branwell Johnson, Director of Content, PROPELLER shops, countries and languages Managing the Design, Print and Distribution of Point of Sale across 10.10 KEYNOTE: Shopper marketing at the heart of brand UK and Europe. • Why thinking ‘Shopper' is central to Brand success The presentation will look at: • Unlocking creativity because of Shopper thinking, not despite of it • Process • A checklist for innovation and technology from a Shopper point • Making things simple of view • How our customers use Point of Sale Rob Sellers, MD, GREY SHOPPER Andy Dowling, Global Point of Sale Operations Manager, F&F CLOTHING, TESCO 10.50 Modernising the Wickes brand - appealing to a broader audience 14.40 Story telling simplified • Our journey to making the brand appealing to a broader • Shifting focus from channel to story audience • Telling the story • A look into the in-store and online activation • Amplify the message • What were our main challenges and what have we learnt • What we need to get better at Rosie Wise, Head of Customer Experience, WICKES Jamie Holtum, Senior Brand Consultant, Butterfly London and Former European Senior Brand Manager, Heinz Tomato Ketchup, KRAFT 11.30 Why shoppers should drive change to how brands work HEINZ • Using shopper as a center of influence for our category, shopper activation and gifting teams 15.20 PANEL: Understanding shopper insights to motivate brand • Building plans that actively consider who the shoppers are and growth their needs • Best practices for understanding the shopper and their motivations • Driving retailer differentiation, brand advantage and commercial • Bringing the voice of shoppers into the business capability • Technology application for capturing shopper insights Julie Taylor, Head of Customer Marketing, WILLIAM GRANT & SONS • Using shopper insights to improve sales Moderated by: Martin Kingdon, Director General, POPAI 12.10 PANEL DISCUSSION: Using Shopper Marketing across multiple Bob Burgess, Director of Category, MILLER BRANDS channels Danielle Pinnington, MD, SHOPPERCENTRIC • Views on today’s shopper as an omnichannel creature and the Anthony Donaldson, Planning Director, HAYGARTH GROUP path to purchase running across multiple channels • Delivering new innovative campaigns that engage the customer • Melding digital and in-store efforts into a seamless retail experience • Embracing mobile technology Moderated by: Phil Day, Director, POPAI Nick Widdowson, Merchandiser and Creative Controller, UNILEVER Alison Waite, Merchandising Controller, PEPSI James Swain, Lead Shopper Marketing Manager, TESCO

CONFERENCE PROGRAMME

Thursday 10th March Retail Design and Branding Theatre 1

10.00 Chair person’s Welcome and Intro Justin Halls, Head of Visual System Solutions and Technical Services, Emily Gosling, Design Journalist/ Editor OPTOMA Rob Hollands, Brand Experience Director, ANTHEM 10.10 Car buying re-invented • The Rockar System – An omnichannel digital solution to 13.50 Digital storytelling revolutionise the existing traditional car buying process • The importance of bringing brand stories to life to create spaces • The Rockar Environment – putting the customer in control with that surprise and delight customers an open, welcoming and informative retail store format • From engaging brand content, understanding new technologies • The Rockar Angels – our product knowledge ‘super brains’ here to and interactivity to playful games and complete takeovers simply guide the customer through the process • Review of current trends and digital experiences Simon Dixon, Founder, ROCKAR/ HYUNDAI • Examples from O2 and Primark, as well as other brand examples and other areas, not just retail (exhibitions, games, museums) 10.50 The effectiveness of digital signage in luxury retail David Dalziel, Creative Director, DALZIEL & POW • The Journey – our evolving media landscape over the last decade Ross Phillips, Associate Design Director, Digital, DALZIEL & POW • Creativity – how luxury brands should be using digital effectively • The Future – interactivity, accountability and creative 14.30 Visitor centres at the ZSL Whipsnade Zoo – understanding the measurement – what’s next? customer journey Guy Cheston, Media Sales Director, HARRODS • What are the ingredients of a compelling brand-led retail experience? 11.30 Digital Signage: Creating and sharing customer experiences • How to devise a retail brand experience that drives emotional across national boundaries engagement • Stores in major high streets fight a daily battle for passers-by • How to extend a brand’s ethos/philosophy back into people’s attention. What is the key for raising people’s attention and homes capitalizing it? Helen Shelley, Creative Director, M Worldwide • The store as the place for creating and sharing experiences, not only for buying things. What kind of experiences, and why do 15.10 PANEL: Retail store design in practice - how to make your retail people remember what they do and not what they see? vision a reality • The Society of the Spectacle as the paradigm for integrating There can be many pitfalls associated with retail design and shop Design, Architecture, Neurosciences, Marketing, Technology in the fitting. This case study presentation and panel discussion will new retail experience design provide best practice guidance on all stages, from concept Giovanni Flore, Digital Signage Project Manager, BENETTON GROUP through implementation to client handover. Retail consultants, Innovare Design and shop-fitters, Kerr Interiors, will walk through 12.10 Seamless retail through digital signage their recently completely project for award winning Hugh Rice the • Seamless retail – for the customer there is only one seamless Jewellers. retailer, on-line or off-line Lloyd Blakey, Founder and Creative Director, INNOVARE DESIGN • The relationship between the customer and the retailer has Vince Kerr, Managing Director, KERR INTERIORS changed. How do we serve a new king? Paul Rice, Managing Director, HUGH RICE • Many customers start on-line - relevant seamless information drives them to the stores 16.00 Designing spaces for brands Thomas Just Rasmussen, Chief Operating Officer, INTERSPORT GROUP • Printemps, the Department Store founded in 1865 in Paris, just DENMARK opened its latest edition in the French Riviera, at the heart of the first lifestyle mall in the country 12.50 Nestlé: Projecting the future of retail • The speakers will present the unique design of this 9,000 sqm, 4- • How a recent POS retail experience installed in ASDA for Nestlé level retail space Quality Street stimulated customer engagement and increased • Highlight on the solutions imagined to both ensure the lively sales by 41% over a 3 month period expression of multiple brands concepts and market categories, • Examine the role of projection in retail with case studies from and at the same time offer a powerful architectural coherence Faberge at Harrods, Topshop and Quality Street • Describe how an exclusive and contemporary ornamental • The latest technology for retailers to grab customer attention to strategy creates this strong identity, in line with the 150-years challenge ‘flat panel thinking’ and applications bringing the architectural heritage of Printemps physical and digital experience together into one seamless Ion Metulesco, Director of Architecture and Engineering Department, customer experience PRINTEMPS Tom Burch, Managing Director, PROJECTION ARTWORKS Antonio Virga, Architect Entrepreneur, ANTONIO VIRGA

Thursday 10th March Retail Design and Branding Conference Theatre 2

10.00 Chair person’s Welcome and Intro on and even experimentation Clare Dowdy, Freelance Journalist, Retail Eli Petricka, Director Brand Experience, THE NORTH FACE Mike Roberts, Chief Creative Officer, GREEN ROOM DESIGN 10.10 Refurbishing Jolly's of Bath - one of the oldest Department Stores in the world 13.50 A new store concept for travel retail • Refurbished the store from an old looking store to a modern • Our journey to delivering a completely new look at travel retail looking one • Designing Vroom lounges where customers can come for a • Keeping & restoring all the existing amazing heritage & coffee or a glass of wine and read a g bout destination architecture to redesign • Visual examples of the new concept • Examples of the works which have been restored, including pre Sunna van Kampen, Trading Marketing Manager, VIRGIN HOLIDAYS and post photos Tom Philipson, MD, YOUR STUDIO David Blakeney, Head of Store Development, HOUSE OF FRASER 14.30 A fresh perspective on food and how to retail it 10.50 Taking winning online experience into retail - How Shell is • Creating a pioneering retail destination - Interactive retail theatre transforming the ‘on the go’ convenience retailing and standout experiences, with a modern and innovative attitude • The importance of customer research in identifying shopper to service behaviour • Storytelling without words – rewriting the rules, heroing local • The role of store layout and category management in the and quality to enrich the store, shift quality perceptions and customer journey improve the overall experience. • How design can transform shopper experience • Championing real people to create a ‘food festival’ experience Craig Phillipson, MD, SHOPWORKS that puts people at the heart of the brand, inspiring customers to Will Green, UK Convenience Retail Manager, SHELL discover more, share more and celebrate a shared love of food • Improved experience and an increase in profits – customer 11.30 Bringing the home into the home retail experience feedback indicates that customers are now more likely to shop at • Space creating structures: Create an intimate space draws Supervalu. To date sales growth has been significantly above shoppers in and extends dwell time expectations – and is still growing • Learnings about design, format, construction, benefits and D.J. McAllen, Director of Store Development, MUSGRAVE RETAIL PARTNERS challenges Sarah Page, Creative Director, HOUSEHOLD • Considered use of specialty materials. A few small bits of super- special materials goes a long way to create a luxury feel without 15.10 PANEL: The importance of sustainability to retail interiors and blowing budgets shopper experience • What ensures best results? Engage development teams with real • What’s driving innovative sustainability strategy? cost knowledge to ensure the end product will meet budget • Best practices for creating retail destinations that deliver positive requirements impacts economically, socially and environmentally Robin Howard, Senior Concept Designer, Store Design, Buying and • Tips and techniques for delivering projects that benefit the Brand, JOHN LEWIS environment, but reduce costs and enhance the shopping Dudley Roberts, Creative Director, DISPLAY PLAN experience • How will the retail spaces of the future achieve even more in their 12.10 The art of cross pollination - lessons across retail sectors for sustainability credentials? innovation in customer experience design Moderated by: Hayley Ard, Head of Consumer Lifestyle, STYLUS • What’s going on in global banking retail that general retailers can Alan Pegram, President, SHOP AND DISPLAY EQUIPMENT learn from; especially considering the impact of digital & ASSOCIATION (SDEA) omnichannel customer journey? Martin Gettings, Group Sustainability Manager, CANARY WHARF • Principles of ‘lift & drop’ cross-pollination between sectors GROUP • Key examples from our specialisms including ‘intangibles’ service retailing – estate agents as well as banks – how they are evolving 16.00 The Joy of Mothercare - The turnaround of destination stores their user experience to adapt to the digital landscape • Mothercare, striving to be the number 1 global retailer for Pete Champion, Group Director & Director of 3D Design, I-AM children and parents, is in the midst of a major investment programme into its stores 12.50 Exclusive findings of North Face’s experimentation with • Our journey to a radical evolution of the customer journey and analytics and learn process for retail design the store concept - the new stores are destinations, not just shops • Findings of our experimentation with an iterative, analytical test • The result is a renewed love for Mothercare and double digit and learn process for retail design growth in every store we refurbish. The concept is now being • Demonstrate the potential of research to mitigate risk and help rolled out internationally deliver measured return Davide Carrer, UK Director of Store Ranging and Design, • Learnings: how to recreate a true to life shopping experience MOTHERCARE within which to measure results, how to manage the mystery Mariann Wenckheim, Director, 20.20 shopper’s reason for browsing, which aspects of the build to focus

CONFERENCE PROGRAMME In association with

Thursday 10th March Shopper Marketing Conference Shopper Marketing Theatre

10.00 Chair person’s Welcome and Intro 13.50 The story of Cuisine de France brand -Using in-store Branwell Johnson, Director of Content, Propeller marketing campaigns to drive sales and awareness • The bakery offer 10.10 A marketing director’s view on how retail marketing is driving • In Store Experience broader attraction to your brand • PR & Communications • How brands create value in their world Shane Vaughan, Head of Retail Marketing, Ireland & UK, ARYZTA • How retail brands should act to increase attraction FOOD SOLUTIONS • Creating a clear brand purpose Tony Holdway, Marketing & Creative Director, BHS 14.30 Keeping the retail cart behind the horse • The retailer's customer proposition must be pre-eminent 10.50 The shopper of the future • Customer shopping missions, store location strategies and store • ICT applied to retail solutions portfolios are not uniform, therefore • Consumer of the Future • Shopper marketing must complement/exploit the above, rather • Smart Cities than fight it, and therefore one size may not fit all Renato Lucio de Castro Junior, Executive Director, BAUMANN Steven Round, Experienced CEO/ MD, Formerly at CO-OP and ROBERT CONSULTANCY NETWORK DYAS

11.30 Challenges to delivering Europe's largest retail installation 15.10 PANEL: The future of shopper marketing • How to ensure successful implementation of your retail • From instore marketing to digital shopper marketing to marketing campaign, 37,000 times omnichannel marketing • Managing communication across multiple stakeholders and • Tackling the changing shopper behaviour of the next wave of multiple retail channels shoppers • How to successfully manage the challenges day to day retail • What will drive shoppers’ choice both online and in-store? places on a large scale implementation • What is the future of brands? Nik Anyon, Head of Retail & Gaming Programmes, CAMELOT Moderated by: Simon Hathaway, Global Chief Retail Officer, CHEIL Amy Morley, Director of Strategic Operations, MOMENTUM INSTORE Amy Fisher, Central Shopper Marketing Manager, DAIRY CREST Dilyara Abdulkayumova, Shopper Marketing Manager, DIAGEO 12.10 Realising a high standard of compliance in a 1600+ store roll out Vanessa Henry, Shopper Insight Manager, IGD • The importance of compliance which is often overlooked • The value of the data gathered • How we use the data gathered – endless possibilities you’ve never thought of Tony Eames, Head of Indirect Retail Operations, SAMSUNG Colin Chapman, Operations Director, CJ SOLUTIONS

12.50 Indoor ‘GPS’: will it revolutionise shopping? Carrefour Case Study • Primary research findings on location based services, conducted collaboratively by Philips and Kantar/TNS with over 3000 shoppers in the US and Europe • Carrefour’s vision of customer engagement via the mobile channel, their experience with (LED based) indoor positioning and how they use it to drive more sales in the Lille store • An overview of Philips Indoor Positioning system which has the potential to transform shopping into a more interactive and personalised experience, by providing instant, real-time, precise location information Céline Martin, Directeur Modèles Commerciaux et Innovation, CARREFOUR Gerben van der Lugt, Business Development Leader Indoor Positioning, PHILIPS LIGHTING

128 Retail Design Expo Catalogue

VM CONFERENCE PROGRAMME

Wednesday 9th March VM Conference VM Theatre

Host: Dr. Valerie Wilson Trower

10.00 Navigating Trendland: Current trends influencing design 13.20 Visual Merchandising in-sights of the Middle East Share their unique overview of design trends for commercial The challenge of implementing high creative and commercial VM interiors, drawn from research and international exhibitions to standards in the Middle East. signpost the year ahead. Sarah Jane Shewring, Founder, Essence Cassie Isherwood, Associate Director of Brand & Strategy, and Howard Sullivan, Co-founder and Creative Director, YourStudio 14.00 Turnbull’s: VM for cheese In today’s commodity food world, premium cheese must be more 10.40 Merchandise display at Space NK: making in-store displays than worth the price. VM is vital to show provenance and quality. coherent and enticing Charlie Turnbull, founder, Turnbull’s How store layout and product promotion opportunities help sell merchandise and aid sales staff at Space NK, while events make 14.40 Creating a global jewellery brand: challenges and the most of the Beauty Calendar. opportunities including VM Paul Wilkins, Head of Visual & Store Design, Space NK What does it take to turn a vision into reality and create a brand that makes a lasting impact? 11.20 Consuming Emotion – multi-sensory VM Diana Onu, Founder, Light Consulting, The evolution of multi-sensory experiences and how they can be Tony Lorenz, Managing Director, Latitude used in VM for premium brands. Sean Rogg, founder, Waldorf Project 15.20 Making vintage look cool: curating an eclectic home/gift store and a cafe 12.00 Designing with our ears: sound and store identity How Pitfield brings beautiful order to chaos, displaying vintage Discover the four powerful ways in which retail soundscapes affect and found items with bought merchandise for a fascinating shoppers, and how well-designed sound can increase sales by up home/gift store attached to a thriving cafe in London’s Shoreditch. to 10 per cent. Includes real life case studies. Shaun Clarkson, Owner and Creative Director, and Kate Weir, General Jamie Perera, Project Manager, The Sound Agency Ltd Manager, Pitfield London

12.40 Selfridges’ windows: making VM by magic 16.00 John Lewis Partnership: creating the flagship difference Amazing themes that fascinate and delight London shoppers, and New and innovative VM displays are key to the success of the how they are created. refurbished Oxford Street branch of John Lewis. Morag Hickmott, Windows Design Manager, and James Barnett, Dempsey, VM Concept Manager, and Lucy Lines, Design Manager Windows Production Manager, Selfridges (VM) Brand Creative, John Lewis

VM CONFERENCE PROGRAMME

Thursday 10th March VM Conference VM Theatre

10.00 Colour & Material trends for Autumn Winter 2016/17 by Global 13.20 Store refit on a budget Color Research Refitting stores on a budget, using creativity and experience to An inspirational seminar profiling four key colour trends for avoid cliché. Autumn Winter 2016/17. Hannah Malein will explore how these Lynda Murray, Managing Director, and Phil Hill, Creative Director and trends inform will colour choices, inspire design concepts, and co-owner, International Visual Ltd influence material and surface applications. Hannah Malein, Consultant, Global Colour Research 14.00 International VM & Creative Display: working with franchise partners and driving consistency 10.40 Crossing the Threshold: creating flexible, adaptable, and How to achieve consistency despite reversed seasons and portable VM with ROI in mind cultural differences. How successful in-store layout creates a 'third window,' with Hannah Wakeford, International Visual Merchandising Manager, Oasis interchangeable elements supporting both seasonal and core merchandise. Cost-effective VM solutions which are a must for 14.40 VM for corporate Spanish brands – suggestions for all multiple and global retailers. international retailers Neil Overall, Creative Director, Barber Design Consultancy; formerly Learn the VM strategies used by super-successful Spanish fashion Group Head of Visual Merchandising, Snow + Rock retailers to ensure the best sales and store windows. Lluis Bejiga, Founder, Merch Barcelona & VM, formerly Head of VM, 11.20 Visual Merchandising for a premium international brand (Prada) Springfield How does Prada look equally impressive in all of its global markets? Maxine Groucutt, founder, Maxine Groucutt consultancy, formerly 15.20 Windows in the digital age Director of Visual Merchandising, Prada What’s happening to retail windows in the age of digital? Stephen K Hall, Creative Director 12.00 Adapting off-line VM techniques for the multi-channel world How to use real world experience for online VM to achieve 16.00 Christmas at Liberty of London multichannel goals. A look at the changes made to this heritage brand in the last two Katie Woodhead, Head of Professional Services, Attraqt years to ensure its retains its uniqueness while delighting Christmas customers old and new. 12.40 Retail Design World, VM Student Awards presentation Liz Silvester, Head of Visual Identity, Liberty The winners of the first VM Student Awards. Dr. Valerie Wilson Trower, VM Content Director, Legend

VM WORKSHOP

Wednesday 9th March

Host: Dr. Natascha Radclyffe-Thomas

10.00 Store windows: working with principles of design 13.20 VM as Installation Art – collaborating with artists An overview of the basic principles of design applied to retail window How a vision of windows displays is conceived and brought to displays. Looking at 2D and 3D elements of layering, examples of fruition, including collaboration with artist, including a different product categories will be shown and analysed. demonstration of their talents. David Leathlean, Senior Lecturer, Visual Merchandising, Manchester Joanna Galanis, VM & Display Director, Browns; Ivana Nohel, paper Metropolitan University artist, Emilie Diomande, Interior Designer & Model maker

10.40 Fonts and the problems of Fonts 14.00 Improving visual space planning and VM for buying, a UK High The subtleties of a hugely complex topic for VM – and one that Street case study many people take for granted. Creating a new space planning system for a retailer with 798 UK Paul Antonio Paul Antonio Scribe Ltd and 455 international stores, to allow improved buying decisions. Clemens Kruiper, Senior Retail Fashion Consultant UK, Visual Retailing 11.20 A Master Class in Retail Fixture Design The steps to take to create your very own tailor-made retail display 14.40 Lighting for beautiful retail results fixture and the pitfalls to avoid. Exploring the fundamental variables of quantity, direction, and Simon May, Founder, Furniss & May colour and how lighting can contribute to the Visual Merchandiser’s art. 12.00 The Role of the Creative director: advertising, VM and digital Steve Shackleton, Northern European Marketing Director, Zumtobel Hall has worked for Arcadia, Esprit, Otto, and River Island and with Gisele, Kevin Costner, Wladimir Klitschko, David Beckham and the 15.20 How VM feels: 'the devil is in the detail’ How far should we England team, Vinnie Jones, Vernon Kay, Goldie and many others. elevate the details? Stephen explains why the Brand is always more important than Former Ralph Lauren VM director Louise Bowden Minton discusses the celebrity. strategies for in-store display illustrated from her experience. Stephen K Hall, Creative Director Louise Bowden Minton, formerly VM Director & Product assortment specialist, Ralph Lauren 12.40 Colour: essential VM knowledge The vital differences and possibilities of colour and why they are 16.00 Special effects for VM vital to meaningful colour communication. Adding action can bring displays and live events to life to create Janet Best, Fashion Colour Specialist, Colour Diversity truly memorable VM, including some effects that only the brave will try. Mike Kelt, CEO, Company founder and SFX specialist Artem

VM WORKSHOP

Thursday 10th March

10.00 In-store visual merchandising: reacting to commercial change 13.20 Creature Company: how expert VM revitalized success for Space flexing in permanent and seasonal departments, including Creature Company fixture choices and in-store layout decisions for optimum stock The transformative effect of VM on a London pet shop. turnover. Karl McKeever, Visual Thinking, and Carl Houghton, Creature Comforts David Lethlean, Senior Lecturer, Visual Merchandising, Manchester Metropolitan University 14.00 Neon: everything Neon has evolved and can be employed in novel and interesting 10.40 Signwriting for retailing: everyday art ways in Visual Merchandising. Experiences immediacy of sign writing, and the almost zen-like Darren Neave, Freelance VM consultant and Practicing Artist, Darren mindset and specific skills required to successfully work on a huge Neave range of substrates. Nathan Collis, sign-writer 14.40 Design & Psychology – A New Kind of Marriage Consumer psychologist Kate Nightingale shares scientific studies 11.20 Redesigning the Garden Industry to demonstrate customer needs, wants and concerns, all directly Working with a major UK garden and leisure retailer to bring a related to everyday VM challenges. fresh eye to a sector not known for its VM prowess. Kate Nightingale, Retail psychologist, Style Psychology Keri Sheenan, Founder & Creative Director, Tribe Creative 15.20 Flowers for Visual Merchandising - how to create successful 12.00 Ruling the runway: organising a creative catwalk show displays Designer catwalks are now dominated by the internet, but that Customers make a direct link between new, fashionable doesn’t mean that retailers and VM professionals can’t change the merchandise and fresh flowers. Florist Judith Blacklock explains way runways look. how and where to buy flowers for retail display and how to John Walford, Creative Events Director, Walford Events arrange them beautifully. Judith Blacklock, Judith Blacklock Flowers 12.40 Feonic: Listen Up! Feonic’s 'Sound Surface' technology is used to great effect by 16.00 Visual Merchandising Operations: 10 quick-wins to increase amazing brands and retailers world-wide. Learn how it can attract store sales, profit, & efficiency attention and draw in customers. Topics include monitoring and reacting to KPIs, protecting margin Will King, Special Adviser and Entrepreneur-in-Residence, Feonic and profit with sales promotion mechanics, ROI priorities Technology Ltd reflecting location and the creation of customer journey touch points. Tim Radley, Managing Director, VM Unleashed

2016 Steering Panel Members Stephen Robertson, Former Marketing Director, B&Q and Former DG of Kim Morris, Head of Store Design, John Lewis the BRC Peter Franks, Director Store Development, Primark David Dalziel, Group Creative Director, Dalziel and Pow Nick Widdowson, Range and Merchandising Manager, Unilever Tim Greenhalgh, Chairman and Chief Creative Officer, FITCH Linda Hewson, Creative Director, Selfridges Jeff Kindleysides, Founder, Checkland Kindleysides Tony Holdway, Marketing and Creative Director, BHS Jon Tollit, Principal, Gensler Liz Silvester, Head of Visual Identity, Liberty Richard Ash, CEO and Founder, Green Room Alan Taylor, Head of Retail Design, B&Q Phil Day, Director, POPAI Mike Bradshaw, Director of In-Store and Merchandising, Boots Robert Hudson, Chief Executive, The National Association of Shopfitters Simon Threadkell, Design, Formats & Planning Director, Tesco Lawrence Cutler, Director, Shop and Display Equipment Association Joe Ward, former Associate Director of Shopper Marketing, Coca-Cola Enterprises Sandrine Gravsholt, Retail Design and Visual Merchandising Director, Lancôme and Clarisonic Chris Aubrey, Global Director of Retail, Dyson Carlo Lambi, Shopfitting Director, River Island Nathan King, Head of Visual, Warehouse Robert Goodman, MD, Bluewater Craig Smith, Brand Communications Director, Ted Baker Sean McCorry, Director of Global Environments, Timberland Simon Bentley, Former Head of Store Design and Merchandise, O2 (Telefónica) and Argos SPONSORS

MEDIA PARTNERS

in association with RBTE - Europe’s leading retail event

RIBA Journal

SUPPORTERS Retail Design Expo Catalogue 133 134 Retail Design Expo Catalogue

Sponsored by INNOVATION AT RETAIL DESIGN EXPO AND RETAIL DIGITAL SIGNAGE EXPO

Innovation is crucial to the success of modern multichannel retailing, and that is why it sits at the heart of both Retail Design Expo and Retail Digital Signage Expo

The retail design, marketing, visual merchandising and digital signage sectors now have their own Innovation Trail & Awards. Our exhibitors submitted their leading innovations and a specialist panel of retailers, marketers and visual merchandisers picked the very best to create the Innovation Trail & Awards at Retail Design Expo and Retail Digital Signage Expo

Armourcoat ArmourFX – modular surface solutions and fast to install, VS-1 is a superb alternative to bespoke systems. With no Custom-made decorative wall panels, evolved from horizontal transoms, VS-1 delivers long uninterrupted vertical spans of Armourcoat’s renowned range of applied seamless glass, achieving stunning glazing designs. wall finishes. ArmourFX panels include finishes and substrates suitable for all applications, and can create integrated custom Stand Number H72 wall panel systems or design statement single artwork pieces. Panels can be simply hung and removed as required without specialist installation. Global Display Eco Mannequin – sustainable alternative to glass fibre Combining sustainability with artistic freedom, the Stand Number H50 truly innovative and unique patent-pending Eco-mannequin is a direct alternative to existing Bright Goods - LED Filament Light Bulbs – retrofit figures. High quality and intricate sculptural detailing is achieved using We have designed a range of antique-style, filament LED light natural fibre reinforced polymers combined with a bio resin, resulting in a bulbs in an array of classic shapes suitable for different interior product which matches existing mannequins, without the negatives styles, including GLS, Globes, Pears, Candles, Tubes and more. associated with fibreglass. The Bright Goods range directly replaces traditional, energy-hungry incandescent and halogen light bulbs. As seen in Jamie’s Italian, Nando’s, Stand Number E40 Next, Pizza Express, Selfridges and more. Green Hippo Ltd - Par4Keet Player – Stand Number E55 unique media to screen for video playback Par4Keet, 2Kan and BlueBird combine class-leading CJ Retail Solutions - POPsysPRO – proprietary video playback at 4K+, 4K and UHD resolutions along live data field agent reporting platform with true real-time media manipulation and multi- POPsysPRO™ is a unique in-house data management screen configurability in a robust casing. These Digital Display Solutions system. It consists of a project management data can deliver media at arbitrary resolutions, untying AV professionals from exchange platform, a warehouse/stock control App, a the restrictions of standard aspect ratios and opening the doors on Field Reporting App and a Client Portal enabling all project stakeholders unrestricted and creative display configurations. to view the status of any in-store project in real-time. It offers bespoke reporting for each client. Stand Number F73

Stand Number F40 Green Room - Digital Concept Store – Sun & Sand Sports Sun & Sand Sports flagship store, designed by Green Room, Glassolutions Saint-Gobain - VS- 1 mullion only curtain wall/screen delivers a digitally-enhanced, interactive customer journey. It The VS-1 mullion-only curtain walling system by includes three immersive trial zones for football, basketball GLASSOLUTIONS gives designers the freedom to and running. Each zone features a unique game for users to try products explore complex, original and eye-catching glazing designs. Cost effective before they buy. Over 25,000 customers have been entertained so far, with Retail Design Expo Catalogue 135

40% opting-in to share their results on social media, generating great adhesive brands can be supplied with logos or specific colours to order. brand messaging reach. Stand Number F74 Stand Number H40 RTF Europe Limited SmartCircle – multi-platform sales tool for ICON - Meshh – hyperlocal wifi network retailers to control marketing information and price tags Meshh is a hyperlocal wifi network that allows brands SmartCircle, a Retail Display Management solution allowing retailers to to put content, and just their content, onto customers’ deliver and manage content to smartphones and tablets tablets and phones, in any retail space, with incredible within any store environment. Enhancing display download speeds. It turns static advertising into interactive displays and experiences, increasing customer engagement and improving store provides a whole new channel for brands to connect with their customers. compliance. SmartCircle is a comprehensive and multiplatform software giving the ability to control smartphones, tablets and digital screens from Stand Number P10 head office.

Iconeme Ltd VMBeacon – engagement, loyalty, sales, analytics and Stand Number P1 education in one app, one system) Universal Display & Iconeme bring together beautiful and Strata Tiles Trinity Collection – functional mannequins and visual merchandising equipment designed for Harvey Nichols first concept store with ground-breaking technology to create the ultimate retail Strata polished concrete is a technically modified natural concrete material experience. Our solutions bring together the online virtual designed for floor and wall application. Pre-sealed for low world and the bricks and mortar of your stores to deliver an engaging, maintenance and strong enough to be used in formats from educational and sales-driving experience. 100mm up to 3000mm at only 20mm thickness, the concrete is manufactured to calibrate correctly with both natural stone and porcelain. Stand Number P6 Stand Number F61 Innonet Company Limited - Light and Intelligent Digital Signage (Retail Digital Signage Expo) Umdasch Shopfitting Group - ESL. Sannova is the innovative, lightweight and intelligent Inclusive – closed shelf electronic price labelling digital signage with a convenient content distribution Umdasch Shopfitting has developed an advanced ESL solution. system. Its panel can be hung on the wall or placed anywhere on the ESL.inclusive has the advantage of fixed labels, an ground without installation. It supports USB plug and play. It has built-in environmentally friendly power supply and a 3G/WIFI-Internet Android OS with Apps, so content can be managed and continuous closed facing. Existing shelves can be easily distributed across multi units of digital signage. upgraded. In addition, versions with LED lighting, beacons or NFC (Near Field Communication) are possible. Stand Number B51 Stand Number E50 Leach Impact - Vision 3 D – non-flat tension fabric systems Leach Impact, industry leaders in tension fabric frames Unibox - Kontakt – no wires, no connectors lit shelving and light boxes, has created Vision 3D. Specially The movable illuminated shelving system that flawlessly lights products designed 3-way corner connectors and 45-degree without the need for cables and connectors. The vertical profiles has allowed the creation of astonishing fabric graphic plug-and-play solution makes it as simple as picking products, like column wraps and hanging canopies… and of course, all of up a shelf and moving it. Kontakt allows stores to stay on brand; staff our Vision 3D products can be LED-illuminated. can quickly and easily refresh product displays in line with changing promotions. Stand Number E70 Stand Number G31 officeTwelve - Making a splash with trash – Paris launch of Converse’s Spring/Summer Collection WBC - BRIX – unique modular display system© Conceived and designed by officeTwelve, this Unique in design and functionality, BRIX modular display system© is unlike meticulously curated Shadow Wall was created for the other static retail display units. Designed and 3 - day Paris launch of Converse’s S/S Collection to the engineered in the UK, BRIX is an off-the-shelf solution European press at La Maison de Architecture in Paris. officeTwelve’s city that allows retailers to change design when space or skyline shadow wall concept was carried through to installations in seasonality demands. Create a hot spot, exhibition stand or full store fit London, New York and Tokyo. out, BRIX offers retailers infinite merchandising possibilities.

Stand Number DES4 Stand Number F31

PosterFix S.L - PosterFix – no tools display system With thanks to our Judging Panel: PosterFix® is showing its ‘no tools’ display system at Alan Taylor, Head of Retail Design, B&Q Retail Design Expo 2016. PosterFix® is showing its Liz Silvester, Head of Visual Identity, Liberty products that allow posters to be displayed in stores in Nick Widdowson, Merchandising & Creative Controller, Unilever UK less than a minute, without using tools – in front of an international Simon Bentley, Former Head of Store Design & Merchandise, O2 (Telefónica audience. The PosterFix® system can be adapted to any situation, showing and Argos) promotions or signage in a variety of sizes. A standard range of coloured 136 Retail Design Expo Catalogue

FEATURES AT RETAIL DESIGN EXPO

There are three adjoining lounges at Retail Design Expo and they are conveniently co-located on the Retail Design Lounge sponsored by first floor gallery.

The Retail Design and VM Speaker Lounge is for conference and seminar speakers, and for VM Workshop participants, to rehearse, relax and meet up with fellow speakers. Retail Design Student Awards sponsored by The Retail Design Visitor Lounge is for retailers, designers, marketers, architects and shopfitters to gather together, take a breather, plan their day at the show and network.

The VM Visitor Lounge is for visual merchandisers to catch up with friends and colleagues, take a break, network and decide on their agenda for the day. VM Student Awards sponsored by WHAT ELSE IS ON AT RETAIL DESIGN EXPO 2016? Designer Pavilion Located in the centre of the Upper West Hall, the Designer Pavilion hosts leading-edge design consultancies and architects, with many others exhibiting elsewhere in the halls. With London The Big Party sponsored by topping the polls as the most attractive city in the world for international retailers, the Designer Pavilion is a honeypot for retailers and brands checking out new partners.

Trends Experts Trends expert Stylus is on hand providing design and marketing insights to businesses looking for inspiration, cutting-edge innovation and best-practice case studies.

Retail Design Student Awards Making a return to Retail Design Expo 2016, the scheme is dedicated to supporting new talent. This year, students from six colleges have worked to briefs from Top Shop and Speedo and are competing for internships at leading retailers and design consultancies including Pentland, Arcadia, Dalziel and Pow, MWorldwide, Graven Images, FITCH and Checkland Kindleysides. All shortlisted work is displayed at the show and the two winners will be announced at 1pm on Wednesday 9th March in a special awards session in Retail Design Conference Theatre 1.

VM Student Awards With an ever-present eye on the future, the newly launched VM Student Awards are supporting new talent and recognising students’ achievements in the field of Visual Merchandising. Students from three colleges have taken part in the contest. The prize consists of paid work placements at Liberty, Oasis and Browns. All shortlisted work is displayed at the exhibition and the three winners will be announced at 12.40pm on Thursday 10th March in the VM Conference Theatre.

Champagne Bars and Bistros Take time to relax with new and old contacts and raise a well-earned glass or two.

The Big Party Taking place at the Retail Design Expo Champagne Bar on Wednesday 9th March from 4.30pm – 6.00pm, The Big Party is open to visitors and exhibitors alike. It is the perfect way to round off a busy day at the exhibition and the hugely popular, star-studded conference programme, chinking glasses with your friends, colleagues and new contacts.

Retail Digital Signage Champagne Bar and Bistro Situated on the grand hall gallery, take a break from the busy show and relax over a drink.

The Media Gallery Situated between stand V20 and V26 in Retail Design Expo, you will find a range of retail design- related magazines and journals for you to take away and peruse. Check out the shelving in the Gallery, supplied by 3G Manufacturing.

The Selfie Opportunity Grab yourself a selfie with Arthur The Polar Bear, created by Janey Rodger Designs. He first appeared in an exclusive Mount Street store as part of their Christmas display. You will find him on the 1st floor Gallery just by the Innovation Trail and Awards Showcase. Befriend the bear and share your images. Retail Design Expo Catalogue 137

VISITOR INFORMATION

Opening Hours for delicious bento boxes. You will also find the Retail Digital Signage Expo please use the Retail Design Expo is open as follows: Olympia Central Kitchen, a great place to sit passenger lift by stand 950 in RBTE, or the lifts in Wednesday 9th March 9.30am – 5.00pm down and enjoy a quick meal. the Olympia Central Foyer. Thursday 10th March 9.30am – 5.00pm Children First Aid Organisers Office This is a trade show and no under 18’s will be The medical centre is located next to The VM The Retail Design Expo Organisers Office is admitted. Visitor Lounge on the Gallery Level. Access is via located on the Grand Hall Gallery. The easiest the stairs by the Apex Herbert Speakers Lounge access is via the stairs by Stand 113 in RBTE. Cloakroom A Visitor cloakroom will be available inside the Lost property Catering West Hall entrance, and next to the lifts on Level The lost property office at Olympia can be There are a number of catering outlets located 1 in Olympia Central. Each item is £1, please note contacted on +44 (0)20 7244 2666. within Olympia West & Olympia Central - head that suitcases are not accepted. to the Designer Coffee Shop for speciality Toilets coffees at the back of the West Hall, or to the Disabled facilities There are ladies, gents & disabled facilities Retail Digital Signage Expo Champagne Bar and Olympia offers accessible access for disabled throughout the event, look out for the Bistro on the grand hall gallery. And don’t forget visitors. There is direct access into Retail Design overhead signs. to visit the Retail Design Expo Champagne Bar Expo from the Olympia West Foyer. For access to 138 Retail Design Expo Catalogue

A-Z LIST OF EXHIBITORS

100% Group S6 DIA Systems Limited J70 20.20 LimitedSponsor of the Retail Design & Retail Digital Signage Expo Display by Design G75 Innovation Awards Trail Display Lighting Ltd M3 3A Composites GmbH E61 Display Team UK Ltd J50 3G Manufacturing F20 DisplayPlan Limited S26 Doro Tape L20 A Double Retail Ltd DES3 A.S.H Plastics Ltd P2 Dufaylite Developments Limited G60 A.T. Industries Ltd H20 Durable UK Ltd N22 A1 Designs T1 DZD S10 A1 Retail U30 Advance International Ltd H61 E Alchemy Expo Ltd P5 Ecophon H72 Alphaled, a brand of Lumenpulse EcoTop UK Limited K70 Sponsor of Retail Design, VM and Speaker lounges Effebi S.p.a. G72 Allied Group, Innovations & Solutions Ltd M18 Electrosonic U1 Alrec P14 Essex Signs & Displays Ltd Q1 Alu S.p.a E32b AM System Ltd N16 F Amwell Systems Ltd V22 Fairfield Displays & Lighting Ltd G1 Andy Thornton Limited G63 Feilo Sylvania P22 Ansorg H30 Formica Group Q3 Araven S.L T22 Four Graphics Ltd N14 Arken R24 Foxbarn Limited F63 Arken U14 Armourcoat H50 G Aspecta E60 Ganter UK Ltd P3 Astley N10 Geaves Surface Solutions F1 GLASSOLUTIONS H72 B Global Display E40 B Brown U26 Graphica Display F21 Barber Design Consultancy Ltd G21 Green Hippo Limited F73 Barberini Allestimenti V10 Green Room H40 BARO Lighting UK Ltd G62 BGREKLAM d.o.o H80 H Blacks VM G50 Hargreaves Reclaimed Flooring U20 B-Loony Ltd R34 Harlequin Design Ltd P34 and sponsor of VM Student Awards Briggs Hillier H21 Harrison Instore U3 Bright Goods E55 HI-MACS by LG Hausys Q9 HMK Satis Destekleme Urunleri lml. Lth. Lhr. San. Ve Tic. A.S. N12 C Horizon Retail Marketing Solutions M34 Cada Design Group H42 CAEM M22 I Calfe Crimings E63 ICON P10 Caterham Marble & Granite P40 Iconeme/Universal Display P6 CD (UK) Ltd - Corian E30 iGuzzini - Tuneable Light Lab G32 cdw+partners D41 Iluma Lighting N34 Ceramiche Caesar S.p,A E20 International Decorative Surfaces P4 Checkland Kindleysides E32a ISI Global P12 Cinimod Studio Ltd S3 ITAB UK Sponsor of the Retail Design Student Awards CJ Retail Solutions Ltd F40 Clik-Clik Systems J63 J Colorful K65 James Latham Q9 Colyer Phillips T6 Jansen Display Ltd N24 Compact Lighting F43 JE+1 DES7 Contra Vision Supplies Limited S1 Creation Shopfitters E51 K Creative Design (Europe) Limited G74 KriskaDECOR D62 CTD Architectural Tiles D38 L D Laser Lines Ltd Y12 Dalziel and Pow G33 Leach Impact E70 DAW Signs P24 Design & Display U22 M Design4Retail DES5 Mad About Design Ltd T20 Dexretail F23 Magnetic Solutions Ltd D33 Retail Design Expo Catalogue 139

Marin's UK Limited F32 Shopworks DES8 Martini Light U28 SignFab (UK) Ltd F82 Maxilux LED V12 Signmaster Systems W1 Merson Signs S30 Signwaves Ltd Y2 Meshh Sponsor of WiFi(+) Sitour Merchandising Q7 Millington Associates DES6 Smart Pixels Q5 Mirage Spa F42 Sodem Systems V16 Mirri - A Division of Celloglas V20 Solits M29 MJ Lighting Technology Ltd E71 Solus Ceramics Q2 Modern - Expo Group J40 and sponsor of The Big Party Solutions Diverse Ltd T10 Moduleo G30 STAMP Design Ltd D60 Momentum Instore Q10 Strata Tiles Ltd F61 Mustang Systems Q7 Stylo F50 Mynt Design DES1 Stylus U40 Summit Retail Supplies Ltd D32 N Swarm Ltd F72 National Association of Shopfitters G61 NEC Graph-Fix Ltd V28 T Noble Gift Packaging Ltd F62 Tagi Display Systems N31 Norden Draughting Ltd Q4 Tagra Lighting U12 Norlux UK H63 Tait Design D64 Novograf P7 Tarkett Ltd R20 Ted Todd Q20 O The Creative Engine Limited M34 officeTwelve DES4 The Reclaimed Flooring Company V30 Oleg LED E22a The Retail Factory P16 Optimum Neon H84 The Silk Forest N20 Orgbar Aluminum Ltd L31 Thorn Lighting Ltd T26 Oriam Green G73 Trade Lines Shop Equipment Limited H62 Ormerod Architects Q34 Trade Signs U11 TRO Retail R26 P PAF Systems M30 U Pennant Shop Equipment Ltd J41 Ultima H22 Philips Lighting T30 Umdasch E50 Phoenix Wharf G25 Unibox G31 Plinths.London Q38 Universal Image Systems Limited U35 POPAI S20 Up Up & Away G83 POS Warehouse J62 PosterFix S.L F74 V Progress Lighting F75 Visive Group F30 PromoSigns Ltd L30 Visual Edge E22b Pulse Lighting Ltd E62 Visual Retailing D20 Vitrashop Group H30 Q VKF Renzel (UK) Ltd F60 Quadrant2Design J61 Quattrobi P18 W Waddington and Ledger K40 R Wanda Creative DES2 Reggiani Lighting Ltd P20 Waveguide Lighting Limited U10 RENOLIT G24 Waxman Architectural Tiles U38 Retail Design Solutions H71 WBC F31 Retail Focus N1 Wieland Electric G20 Retail Services J55 Wonder Media Experience M10 Roland DG L20 Rossetti Edizioni V26 Z rpa:group D50 Zumtobel Lighting Ltd T26 RTF Europe Ltd P1

S Sarah Feather Design J42 Self Electronics J60 Service Graphics N30 Shop Display & Equipment Association N18 Shop Equipment Ltd N33 Shoplight Ltd S35 140 Retail Design Expo Catalogue

West Hall Entrance lift and stairs FLOORPLAN to RDE Registration Access via WEST HALL from RBT (LEVEL 1) STAIRS TO RDE & Ret ENTRANCE GROUND FLOOR Signage E

C1 ORGANISER'S B7 OFFICES Retail Design Expo 2015 Retail Design C9 B2 B6 i F1 G1 INFO POINT G24 G20 F21 F20 E20 D20 C20 H20 L20 H22 G25 G21 F23 H21 E22a E22b

Retail H30 G31 G30 F31 F30 E30 D32 C30 Design & Branding F32 E32a E32b G33 G32 D33 C33 L30 Theatre 1

C38 K40 J41 J40 H40 DES6 DES7 F40 E40 D38 L31

DES5 DES8 C40 J42 F43 F42 H42 D41 DES1 DES3DES4 DES2 The Designer J55 J50 H50 G50 F50 E51 E50 D50 Coffee Shop E55

J61 J60 H61G61 G60 F61 E61 E60 D60 C60 F60 G63 G62 K65 J63 J62 F62 D62 E63 E62 F63 H63 H62 C61 D64 Y2 Y12 Innov K70 J70 G75 G73 F75 F72 E71 E70 Award

H72 H71 G74 G72 F74 F73 sponso G83 Polar Bear H80 H84 F82 P4 Selfie Area

P2 P3 P5 Q1 Q4 ACCESS VIA STAIRS TO RDE P1 P6 Q2 Q3 Q5

P7 Q7 Q9 M3 N1 S1 S3

M10 N10 N12 P10 P12 Q10 S10

N14 P14 P16 N16 Champagne Bar M18 S6

M22 N18 N20 P18 P20 Q20 R20 R24 S20

M28 N22 N24 P22 P24 R26 S26

Central Hall Entrance lift and stairs Retail Design Expo Catalogue 141

ROOM 1

ROOM 2 Access via Stairs Access via Stairs THE HENLEY from RBTE to RDE from RBTE to RDE a Stairs SUITE & Retail Digital Signage Expo & Retail Digital Signage Expo

TE to ROOM 3 tail Digital ROOM 4 STAIRS TO Expo GROUND FLOOR

B57 C70 B29 B31 B41 B9 B15 B21 B25 B45 B49 B54 The Retail Digital Signage Champagne B66 B12B16 B20 B30 B50 B51 B53 Bar & Bistro

Retail Digital Signage Expo

Stairs to RDE & Retail Digital Signage Expo from RBTE & Grand Hall Registration

STAIRS TO STAIRS TO GROUND FLOOR GROUND FLOOR

T10 U1 U3 W1

V12 T6 U10 U12 V10 U11 U14 V16

U20 U22 V22 T20 T22 V20 T26 U26 U28 V24

V26 V28

T30 U30 U32 V30

U35 U38 Retail U40 Design & Branding

Theatre 2 Retail Design Student Awards sponsored by ITAB UK VM Workshop 142 Retail Design Expo Catalogue NEWS

COMPLETE VERSATILITY

WBC works alongside store designers, VMs and business owners offering BRIX offers high street stores, pop-ups, market stall holders, and even a one-stop-shop for UK retailers, providing a special point of difference. exhibition designers, a novel flexible merchandising solution. WBC will showcase its new collection of merchandising and signage Handcrafted from vintage wood, distressed metal and copper caged solutions at the show, including its pioneering BRIX modular display system. wire, and with bespoke colour options available, BRIX has simplicity at its Designed in Brixton and hand-engineered in the UK, BRIX is unique in core. It comprises of 4 basic components and requires no tools to construct. its design and functionality. Unlike other more static retail display units, BRIX allows for endless configurations, providing the opportunity to BRIX has the versatility that allows retailers to effortlessly change design construct unique shelving, central floor displays, and merchandising hot as and when space or seasonality demands. An off-the-shelf solution, spots with the ability and option to reform again and again. POS SOLUTIONS

BG Reklam offer a variety of POS solutions developed using the very latest technologies. In line with current trends, BG Reklam’s holographic displays combine imagination and innovation with cutting-edge technology. Hologram POS Display is the technology behind the latest generation of 3D POS systems, offering an innovative approach to promotion at the point of sale or marketing.

Hologram benefits include: • Attracts a broad cross-section of visitors and helps make a product the centre of attention • Provides a broader and deeper insight into the brand • Highlights a brand’s dialogue with consumers at every level • Can be used at exhibitions, shows, corporate events and in reception areas can be used to highlight the key features of a brand and encourage the consumer to interact with its message: The Transparent POS display's • Inspire customers primary use is as an interactive • Draw in passers-by digital display, providing an • Can display changing content engaging marketing tool. A • Evoke emotion and impact buyer decisions see-through screen can display lifelike text, images or other Find out more at the BG Reklam stand and also discover many other content that the customer can products available, including another standard product QuickStand almost reach out and touch. It POS display and bespoke POS solutions. Retail Design Expo Catalogue 143

HI-MACS – THE NEW GENERATION LATEST Visit LG Hausys at its stand and find out more about HI-MACS – a solid surface material that can be moulded into any shape. Widely used for architectural and interior applications such as INNOVATIONS IN sculptural and high performance wall-cladding, it is also ideal for shops, shopping centres and on external façades. RETAIL LIGHTING HI-MACS is composed of natural minerals, acrylic and pigments that come together to Shoplight powered by SLE, expert provide a smooth, non-porous and visually seamless surface to help meet the highest providers of retail lighting solutions, will standards for aesthetics, fabrication, functionality and hygiene – offering many advantages over present two unique lighting concepts at conventional materials. the show – designed specifically for Find out how HI-MACS can help expertly put products in the spotlight and guide the retail display windows: customer’s gaze in the right direction. Corporate logos can be simply and easily applied to or • Dynamic Shop Window: Provides cut into the material. lighting with tuneable white Also hear about the recently launched LUCIA collection for HI-MACS – technology. Using technology that boasting a subtle combination of the allows the retailer to adapt the depth of the material with playful tone- intensity and colour temperature of on-tone colours. This new collection the light according to the season and includes five colours: Ice Queen, Shadow the colour of the goods in the shop Queen and Star Queen created by designer window. Motion sensor detectors alter Marcel Wanders plus Lentil and Red pre-programmed lighting scenes as Quinoa, and gives the world of design the people pass by, providing a high level opportunity to create enticing, distinctive of interaction with passing consumers projects that people never tire of admiring. • Exclusive Shop Window for Fashion: Xicato LED modules help to make colours look more vibrant and appealing. Colour-changing ‘RGB’ luminaires are also added to increase AS FAR AS YOUR visual interest for passing consumers, to help create the perfect window IMAGINATION CAN REACH lighting experience Find out more about these concepts and Visit KriskaDECOR at its stand and find other customisable and bespoke lighting out more about its original metal products at the Shoplight powered by curtains – providing the opportunity to SLE stand. create exciting architectural, lighting and interior design solutions along with many options for outlining and separating environments. The curtains are manufactured with small, interlinked pieces of anodized aluminium to form a lightweight, versatile mesh and can also be easily customised – from the combination of colours to the addition of logos, patterns and artwork. KriskaDECORS’s curtains are ideal for interior and exterior spaces as: • Decorative murals • Advertising features • Space dividers • Ceilings or illumination

Due to a flexible manufacturing process, the curtains can fit to any specific project and are fully recyclable, easy to clean, non-inflammable and very lightweight. 144 Retail Design Expo Catalogue

DIGITAL POS KEY A ONE-CLICK SECURITY INNOVATIVE FOR CUSTOMER SOLUTION FOR ELECTRONIC DEVICES ELECTRONIC CONNECTIONS RTF Europe, a leader in retail theft- SHELF LABELS Visit CJ Retail Solutions at its stand and discover prevention and device security, will present how Digital POS technology can play a vital role its new line of theft prevention for in engaging with today’s digitally-aware smartphones, tablets, smartwatches and ‘connected customer’. cameras – providing simple fitting and CJ Retail Solutions offer a wide range of effortless remerchandising for retailers. digital signage and POS options, including RTF Europe recently announced the bespoke solutions such as: interior screen launch of Vise5 – an effective universal claw hardware, large external signage, software, solution which continues to show content players and full analytic reporting, along remarkable success when tested in a high with a variety of equipment including: 3D crime area of London. Vise5 is the product of Holographic displays, shelf-edge POS, till EPOS, over a decade of research and together with linked signage and trigger systems to digitally SmartCircle, RTF’s advanced smartphone display a product’s features. and tablet management, marketing and Mike Houghton, Group security software, it represents a complete Marketing Director, CJ Retail solution for retailers looking to maximise the Solutions said: “CJ Retail Solutions potential of a store. has exclusive supplier When used alongside SmartCircle, Vise5 Umdasch Shopfitting will present ESL.inclusive – arrangements with major hardware becomes part of a comprehensive array of a new form of electronic shelf labelling that vendors and the best software security and management tools for devices on offers many more features and benefits providers to guarantee proficiency the market. SmartCircle offers advanced theft compared to conventional systems, including: across all networks for any size of project, from reduction and display management while • Longer operating life of the tags due to the individual stores to global rollouts. As industry allowing retailers to engage in marketing elimination of conventional lithium-ion batteries leaders in all forms of retail display installation, we campaigns and customer engagement, • Intelligent electrification via battery pack or can undertake any scale of project including collecting important information on customer shelf upright construction, mounting, cabling and housing. metrics and device interaction. • Fast and simple attachment of ESL tags to “As with the more traditional POP displays, we SmartCircle turns the devices that are existing shelves offer full maintenance support for all our Digital already on display into powerful • Attractive design due to a continuous POS solutions, both reactive and proactive and tools to help retailers closed facing on a flexible contract or ad hoc basis. Whether maximise ROI • Bar and tag available in several colour variations you create content or require us to, we deploy a potential and • Fixed positioning ensures no undesired simple CMS solution to allow complete control retain real displacement or detachment of the tags over the information being displayed in real-time. time control • Wide-ranging scalability: LED shelf “We can also design a reporting solution to over stock. lightning, acrylic inlay, shelf stopper, directly demonstrate ROI against any brief.” beacons, NFC, QR-code ASPECTA LAUNCHES NEW LVT FLOORING SOLUTION

ASPECTA is launching its new collection at the show, ASPECTA TEN. ASPECTA TEN is a multi- layered, 10mm thick LVT click flooring system featuring innovative ISOCORE Technology. It consists of a pioneering new development, an extruded closed-cell PVC structure that is light, strong and gives immense rigidity - the basis of Isocore Technology™, and an LVT layer with a 0.7mm wear layer on top. The flooring is available in three different sizes, including a unique 9'' x 72'' XXL plank which also offers time saving benefits in terms of installation. With 40 designs to choose from, specifiers can select wood, stone, leather-look finishes or natural colours. It is also possible to lay ASPECTA TEN on top of existing floor coverings, even on ceramic tile surfaces without additional underlay. This not only compensates for uneven floors, but also helps reduce noise while improving underfoot comfort. The entire flooring is 100% waterproof and provides added safety and hygiene due to an anti-microbial and anti-fungal Ultra-Fresh treatment applied on the backing and wear layer. Visit us on Stand E30

FROM CONCEPT TO COMPLETION

We will be showing the versatility of Corian® for retail design on a series of Amwell Systems recognise that perceptions of a brand can spring from places that may not have even been thought of, and contemporary counters. the washroom is one of them. As a leading UK manufacturer and installer of washroom cubicles and IPS panelling systems, Amwell manufacture high- Tel: 0113 201 2240 quality products – with flush-fronted and bespoke options for Email: [email protected] | Web: www.cdukltd.co.uk an elegant design statement and a variety of materials to suit any environment. Amwell also has a dedicated technical team to offer a professional and responsive support at every stage. Visit Amwell at its stand to find out more about its wide range of washroom cubicles and vanities including its newly updated Minima system – and also the chance to win a £250 Love2shop FLEXIBLE MERCHANDISING voucher at its photo booth with a difference. SOLUTIONS CAEM UK is introducing some of its latest shelving systems designs – featuring innovative central back panels and compact SPECIALIST LIGHTING shelves, delivering 6% efficiency in floor plans and 15% extra Dexretail Ltd, part of the facing merchandising. Dextra Group, provide a These previously unseen features from CAEM can help to wide range of specialist dramatically improve a store layout process – allowing for both lighting products to wider aisles and more shelving for display and planograms – help meet the specific resulting in 9cm more products in height in every unit. demands and trends of Additional shelving systems such as integrated gondola-racks the retail industry; and fashion display represent a starting point for both DIY and covering everything fashion retailers. from small convenience Visit the CAEM stand and speak to its experienced team about stores to large specific needs for displays and rollouts, and find out how to tailor supermarkets, and high value engineered solutions. street fashion outlets to intimate boutiques. At the show, Dexretail is launching Capo LED. Combining efficiency with form, the Capo LED provides an architectural solution in suspended applications for both ambient and accent lighting. With anodised spun rear housing, translucent collar available in a range of colours and opal refractor, the Capo LED provides a decorative and attractive installation that can also be tailored to suit a corporate theme. With two lumen options and both dimming and emergency functions, the performance of the Capo LED can also be customised to individual needs. In all options the control gear is housed within the same luminaire design with no need for remote packs or ceiling housings – ensuring that the look and feel of a space is never compromised. 146 Retail Design Expo Catalogue

POP UP COMES OF AGE

Nigel Collett, CEO at rpa:group, explores the Pop Up revolution

Over the past ten years we have grown accustomed to an average of 10,000 Pop Up stores springing up annually, and yet still unexpectedly, on our high streets. They suddenly fill an otherwise empty retail space, flourish for a few weeks, or months, and then disappear almost overnight. During that period they will have drawn attention to themselves, delighted, intrigued, informed, sold a lot of product and secured a healthy amount of column centimetres for their owners. Each new launch morphs what we understand Pop Up to be, with the result that the original concept, connected at the time with emergent fashion brands, like Comme Des Garcons, is now just a distant memory. It’s fair to say that the Pop Up concept has now fully come of age and gone mainstream. The Telegraph revealed recently that almost a third of new businesses launched in the UK over the next two years will start life as a Pop Up and reminded us that UK burger chain Meatliquor, now valued at £20m, started life in various car parks and vacant lots with just a van and a Twitter Account. Like most successful brands they happened to hit the zeitgeist but their success is not just inspiring a new generation of entrepreneurs it is also putting some fire in the belly of more established brands who are also hoping to catch the wave. street retailers are trying out new ideas in small, Pop Ups have now become a tried and tested business strategy with a current value of £2.3 billion short-term spaces. Perhaps there are also some a year, to the UK’s retail economy the idea has more than won its spurs and in fact is now being taken obvious opportunities that have not yet been so seriously that it’s often used strategically as part of the marketing and brand evolution of some of tried, for example, seasonal retailers using the the biggest global retail brands. The line between Pop Ups and traditional retail has all but approach by sharing premises throughout the disappeared and yesterday’s transient and sassy retail concept has now become a central plank in year, for example Togg 24 in the Winter and the strategy of the biggest brand names. The benefits are obvious. Pop Up stores, by their temporary Urban Beach in the Summer. nature, have a novelty value and are often seen as an edgy accompaniment to the main brand or as One thing is for sure, Pop Up is no longer just an attempt to ‘reach out’ to the customer. They also provide a good venue to break new ideas and the domain of the small independent products and remain flavour of the month with the press. businesses. It’s now a profitable vehicle for Now we have entered a period where Pop Ups are being given regular homes by enlightened new bringing innovative retail experiences to life, and wave landlords. Examples abound: Boxpark, The new ‘Appear Here’ store within store concept which has the names we see popping up around us are grown by 500% year on year since 2013, and now a new ‘permanent’ Pop Up space called ‘The Concept getting bigger. With brands like Foot Locker, Store’ in the King’s Road. All are testament to the growth of what is rapidly becoming a Pop Up industry. Marc Jacobs, Louis Vuitton and Nokia investing Where is Pop Up headed? An increasing number of online-only retailers are trying on the bricks in the trend we are perhaps only at the and mortar world for size, using temporary lets to test location and demand and traditional high- beginning of the Pop-Up revolution. Retail Design Expo Catalogue 147

“ Pop Ups have now become a tried and tested business strategy with a current value of £2.3 billion a year ” 148 Retail Design Expo Catalogue

CONNECT WITH FLOOR IS THE NEW PLAYGROUND WIELAND ELECTRIC

Wieland Electric will demonstrate the benefits of the new gesis MINI connector system at the show. With a growing trend towards miniaturisation, gesis MINI is an innovative pluggable installation system with a low profile and compact dimensions. At just 23mm wide the 3 pole gesis MINI connector is 70% of the size of the standard 3 pole gesis CON connector, making it ideal for discrete lighting installations. Especially developed for designers by Tarkett, Floor is the new Playground is a concept that opens up Wieland will also present its gesis NRG flat new perspectives, making the floor a space for creativity through the modular design of Tarkett’s cable system – ideal for the quick and simple product ranges. Creating originality and personalising spaces through flooring provides new installation of power distribution and opportunities for architects to add value through identity and design. lighting control in retail applications. Speed An attractive and user-friendly site – flooristhenewplayground.tarkett.com – with a gallery of of installation is achieved through the use of photos enables professionals to explore Tarkett’s ranges for inspiration and easily access many Wieland’s ‘piercing technology’ which flooring designs, organised under different categories, including: enables connections to be made with the • Inspiration – to discover different interiors use of power-driven tools, therefore • Collection– to view the whole LVT offer minimising the costs of any on-site labour, • Play – to showcase individual flooring designs created by Tarkett’s design partners whilst also offering increased choice and flexibility of design. The flat cable (available Tarkett’s LVT range is designed to help bring the most innovative projects to life. On-trend concepts in 3 variations) also ensures for easy routing and new designs enable creatives to play with shapes and colours, to create unexpected layouts around corners – requiring less installation through original and highly customised interiors. space than other systems, so that fewer Architects and designers can create their own decorative layout by choosing from Tarkett’s LVT range constraints are placed on the positioning offering many products, designs and colours. Visit Tarkett on Stand R20 to find out more information. and configuration of other elements. Also find out more at the Wieland stand about reduced build time for in store CREATE A CUTTING-EDGE RETAIL ENVIRONMENT refurbishment or new build with the use of modular wiring. Offering First time exhibitor Andy Thornton Ltd is showcasing its extensive greatly reduced time and range of retail display and visual merchandising products. installation costs, there is a wide The range includes a period style changing room bench choice of wiring configurations which has an industrial vintage look. At 6 foot tall and 5 foot available that offer flexibility wide the bench provides plenty of product storage options, with in design with the shelving, hooks and a mesh backing. It is particularly suited to integration of fieldbus fashion outlets and boutiques to display clothing in a variety of technology – which levels and positions. enables the use of The changing room bench is just one of many stylish energy-saving, display products from the Andy Thornton Urban Vintage intelligent range, which also includes retail shelving, cabinets, drawer lighting control. units and display tables.

FLEXIBLE COST EFFECTIVE PRINT SOLUTIONS Established In 1990, Daw Point of Sale is renowned for its large format digital print and imaginative quality print solutions. Visit Daw Point of Sale at its stand to find out more and discover a world of print including: digital roll to roll, rigid board printing – directly onto steel, aluminium composite, wood, acrylic, glass or any flat surface – point of sale graphics and decals, outdoor media, banners and site compound hoardings. Retail Design Expo Catalogue 149

EMERGING SURFACE TRENDS

Paul Wallis, Strata Tiles Sales Director, discusses his trend report for 2016

Over the last year, an evolution in production methods has led to a noticeable interest towards materials and textures, previously associated only with the higher end of the market or bespoke projects. Due to a returned confidence to the UK, products such as stone, porcelain wood and “ Composites can be polished concrete are now in high demand, as an understanding of quality and the prospect of a custom made, thus luxury finish begins to outweigh cost and budgets. widening the range Natural Stone of colours and Specifications and designs incorporating natural stone, marble, basalt and limestone are now increasingly installed instead of porcelain tiles or vinyl. Despite the rise in composites, the depth of finishes available to colour and tone in natural material, such as marble, are very hard to copy convincingly thus lacking an authentic feel. Larger formats and natural textures alongside square and hexagonal mosaics are the market ” appearing with increasing regularity as designers look to bring more traditional material into their contemporary design work. Varied Formats Composite Stone The standard large square and rectangular shapes The use of composite stone is a good alternative to natural stone, particularly in larger formats such have become the norm in recent years, however as 1000x1000mm. The range of composites has widened over the past few years, with the Strata Tiles has begun to see a rising interest in production process becoming more refined month on month. Composites can be custom made, alternate formats such as hexagons, diamonds, thus widening the range of colours and finishes available to the market. Take a honed finish for trapezoids and mosaics. Over the past 6 months example: with a composite, this one range can come in a variety of slip resistances to suit a particular the use of geometric shapes has increased along specification, meaning the client can obtain the particular look and feel desired. In addition, with a desire to create movement through composites can be made to order and can be used to form basins or work tops, as seen in Broadgate, texture. This is a trend that will continue to grow London. through 2016, with many clients wishing to create a more organic feel through a combination of Polished Concrete shapes and surface textures. Concrete has gained quite a following over the last three years. Available in a number of finishes and Careful specification through an experienced bespoke formats, Strata Tiles has seen a rise in the demand for polished concrete in particular. Strata supplier will guide you through CE marking, Tiles currently work exclusively with IVANKA concrete, who supply a number of concrete collections calibration issues and bench tested installation in several formats and colours. We believe an awareness and interest in concrete will only grow as methods. Strata Tiles believe the installation of many high-end retailers, such as Harvey Nichols, adopt this material into their concept store designs. organic products in more fluid formats is stunning and worth the extra time and effort Porcelain Wood required during the selection process. Porcelain impressions of good quality timber have been available for the last three years or so. High definition printing and a rise in the formats and thickness available, allow for true wood textures and grain to be seen in rectified dimensions of up to 1800mm in length. The time and attention to detail and evolution in software allows the product cost of porcelain wood to be nearly half of some hardwoods. Combined with the ease of installation and lack of cleaning maintenance required, porcelain wood is a popular choice for retailers such as Next. 150 Retail Design Expo Catalogue

ADAPT AND REACT TO CHANGING BEHAVIOURS

Sarah Eassom, Marketing Communications Executive, Electrosonic, looks at how AV technology can help retailers effectively compete in a highly competitive market

As on-line shopping progressively gains customer preference over in-store shopping, bricks and Both digital signage and videowalls, with mortar establishments are increasingly challenged to drive footfall and encourage repeat visits. The their dynamic and visually stimulating content, looming threat that these online retailers pose could be potentially detrimental to stores unless have the added benefit of reducing perceived actions are taken to augment the conventional shopping experience. Implementing audio-visual wait-times. So consumers are less likely to technologies will have many benefits for both retailers and consumers alike, furthermore, they can abandon their intended purchases before they help to re-ignite the thrill of shopping in-store and improve competitiveness against the cyber-sellers. reach the till-point. The desire for consumers to take to their electronic devices for shopping over the more tangible experience, is in-part owed to a range of convenience enhancing driving forces. Cities and shopping Use interactive technology to bring the same centres can be crowded, time can be limited and the capacity to browse and compare can be online ‘research tools’ to consumers in-store severely hindered. As consumers become increasingly tech-savvy, the ease with which they can shop To optimise the shopping experience even on-line, from the comfort of their own home is understandably enticing. further, interactive touch screens can give With the wider adoption and understanding of technology and impending reliance upon it, customers the ability to browse through and bricks and mortar retailers are presented with an opportunity to gain explore products and competitive advantage through audio-visual technology implementation. Digital promotions in-store. Similarly, signage, interactive touch screens, videowalls and audio-systems can be utilised customer assistants equipped to turn a traditional shopping trip into an alluring and engaging experience that with tablet computers can will render excitement about visiting the store and consequently decrease online provide real-time information shopping favourability. about stock availability and have the capacity to place a Increase brand awareness and sales using digital signage new customer order if Employing digital signage throughout a store can augment the shopping required. Both of which experience, increase brand awareness and influence purchasing decisions. contribute to a higher level of Consumers will be attracted by bright and vivid images, while messages can build customer service and awareness of promotions and new products. This will not only provide beneficial increased satisfaction. information to customers but also help to re-inforce the brand, and at a fraction of As consumers develop a the cost compared to some other advertising mediums. greater dependence on Strategic integration of digital signage displays will strengthen their effortless technology, it is paramount ability to successfully increase sales. Digital signage in key positions around a store that bricks and mortar retailers provides valuable up-sell opportunities, thereby increasing the average purchase adapt and react to the amount, while digital signage that is integrated into store fronts enables the changing behaviours and retailer to continue to sell its products 24 hours a day. demands of today’s shopper and those of the future. Audio- Use videowalls to create a memorable in-store experience for your customers visual technology can be For a significantly more elaborate display, videowalls can captivate and dazzle observed as becoming customers with large scale, high-definition films and images. From runway shows to essential to achieving an music videos, engaging content will help to establish and enhance the brand. Combine this with immersive and unforgettable in-store shopping audio systems that generate ambience and emotion, to create an exceptionally memorable in-store experience that is so critical to driving footfall in experience that will encourage customers to return in the future. an immensely competitive industry. Retail Design Expo Catalogue 151

“ Strategic integration of digital signage displays will strengthen their effortless ability to successfully increase sales ” 152 Retail Design Expo Catalogue

A POSITIVE EMOTIONAL CONNECTION

Dudley Roberts and Leon Turney, Creative and Technical Directors at DisplayPlan, explore the pace of change in the retail world

Every day there are earthquakes in the retail world, as physical and digital retail shifts around us. DisplayPlan worked with the European Nerf Many pundits are announcing the death of physical retail, but considered, well thought out physical team to create a blaster gallery. This end-cap or retail will hold its market position. full-bay sized display provides a hands-on We believe that an emotional connection in a store must be made with the shopper. Be it a experience with products in store. This is not retailer, or a brand with product within another retailers’ store, it is important to make an emotional something that can be done digitally; it is a connection through experience in store. While it is vital to make that connection with shoppers, and store-only opportunity. Kids and their parents it is tempting to bring out the newest and coolest thing on the market, there is an obligation to are able to sample different blasters, aim and hit brand and retail partners to provide reliable, durable, user-friendly solutions that offer a clear return targets, create a competition, keep score, and on (display) investment. immerse themselves in the experience of Nerf. Wow is important, but it takes practical, pragmatic thinking to deliver excellence in store. It is The display itself becomes the destination for important to focus on five areas to help deliver that emotional connection. It is important to engage kids, a traffic-creating brand statement. the shopper and make sure they relate to the brand or product, as well as to captivate them with a great experience. Ensuring that information and education is available to enable a decision, so Inform closing the sale in store, is also important. Finally, in this era of social media, to support a shoppers There are countless ways to research purchases, ability to involve friends, family and contacts in their activities is necessary. and find information on products long before the shopper sets foot in a store. However, even Engage the best prepared shoppers benefit from Consumers and shoppers continue to seek opportunities to touch, feel and test products they wish additional in-store support. There is also the to buy, especially those with higher perceived value. This is so important that many clicks-only chance to influence choice, even driving a retailers have tested and built showroom type store fronts to provide the hands-on product change in planned purchases. Shoppers are experience clients seek to affirm their purchase choices. Creating connections through touch is a bringing their own screens into the store, and highly effective way to capture the shoppers’ interest and attention. Take for example Braun personal using them on the shop floor to compare, read electrics. DisplayPlan has worked to support hands on experience in a variety of ways. For a recent women’s laser product, DisplayPlan placed a product in the centre of the display allowing the shopper to lift it and learn all about its key features. This interaction allowed the shopper to view and “ Wow is important, assess the different applications and by spinning it, quadrants of the display illuminated, revealing more detailed product information – creating holding power. but it takes For a more dramatic presentation, a large-scale working-model of a Braun men’s shaver was built practical, pragmatic that cycled through a product demonstration. The client brief was to “Think Robocop and Transformers and have the shaver head automatically reveal its essential cutting parts in a dramatic thinking to deliver way to connect with the imagination of shoppers”. The solution – blue LEDs were used to attract excellence in store ” attention to the display, whilst a robotic motion opened and closed the head of the razor to highlight the products key feature; the four new innovative cutting foils. Also showcasing a real product to allow the customer to touch and feel to gain the true experience of the new razor. reviews, consider and assess. We believe there are many ways to provide a better service and Relate help keep the shopper where they are, buying in Sensory inputs are essential to a strong connection to brands and products. Utilising sound in-store that store instead of walking down the street to contributes to the ambience of the shopping moment, and provides subliminal cues that relate back another. to the brand essence. It is not just about music in the store – sound must be meaningful. Positive M&S created a footwear inspiration station associations with sound can be made which help confirm a choice. Oral B ensures their electric designed to help shoppers consider adding toothbrushes are fully powered in-store so shoppers are able to lift and test the units, including incremental items in their visit. RFID-supported turning on each device. The buzz of a working toothbrush provides reassurance about quality and shoes could be picked up, looked at and tested operating expectations that help complete the product assessment. by placing on a platform next to a screen. The screen then makes suggestions on accessories, Captivate giving the shopper ideas on purses, scarves and Create action and movement in the store, providing a dynamic brand or retail experience. other accessories that coordinate with the Retail Design Expo Catalogue 153

shoes. This helps affirm the shoe choice as versatile and appealing. Additional items to coordinate support parents with their little ones. Boots with the shoes provides assurance that the shoes are not just a one-wear item. There are a growing therefore becomes the place to get information, number of systems that can help make complimentary product recommendations, provide a feed of share with others, learn, and rely on for trusted live reviews, and in a number of ways help reassure the shopper about the purchase. John Lewis has advice. User reviews have become an important used RFID and 3D printing to good effect to improve the selection process when shopping in-store tool in finalising a shopper’s choice – bringing in for a sofa. Use information providing systems to help validate shopper and consumer desires. a stream of user reviews into the store is a powerful tool in getting that final conversion. Involve If a physical store is nothing more than a Embrace social media; make it a natural part of the in store experience. Share the emotions and warehouse destination only, providing a place to experience by supporting connections with friends, family and affiliates. Shoppers are fully walk up and down aisles to pull products from connected to the wider world as they shop; help them make even more of their visit. In a recent shelves, it is a dead end. Amazon and others project with Boots, DisplayPlan helped to generate demand by building up their Parent’s club. have a better way to provide a warehouse that Starting with shelf displays and floorstands that attract and give eligible parents a place to sign up, it ships things. Be important to the shopper and then became a destination for the shopper. QR codes scanned at the Parenting Club station provide relevant to their lives with an emotional new offers every week. Additional content feeds provide tips, reviews and education aimed to connection and draw on the human senses. 154 Retail Design Expo Catalogue

RETAIL BEYOND THE ALGORITHM: SERENDIPITY AND EXPLORATION

Katie Baron, Head of Retail at Stylus, explores 5 ways in which intuitive discovery, sensory branding, the value of ‘leaning in’ and virtual reality’s vicarious thrills can harness impulse and emotion – all crucial to brand success

AFTER THE ALGORITHM: WIRED FOR SURPRISE & DELIGHT Findings published in the Journal of Neuroscience confirm the human brain is wired to appreciate surprise (April 2015). Smart brands are complementing the efficiency of predictive analytics with initiatives that let consumers transcend purchase histories to indulge in journeys of discovery rooted in more mercurial, human impulses – evolving retail’s age-old mission to surprise and delight. Predictive analytics and individualised algorithms are providing more practical versions of personalised retail than ever. However, their inherent efficiency, largely fuelled by previous buying behaviours, risks trapping consumers in a detrimental cycle of predictability: the filter bubble. Virtual and physical counter concepts that leave room for impulse, surprise and inspiration are subsequently rising in value – compounded by a growing expectation that retail should be synergetic with entertainment.

EMPOWERING AUTONOMY VIA DIGITAL EXPLORATION E-tail’s traditional search-by-category style is being updated with explorative formats primed to seduce digital natives seeking experiences they can steer themselves. Virtual visual merchandising, geo-sonic ‘traces’ and in-motion branded content are embraced to ape the serendipitous thrill of walking a physical shop floor – nurturing a critical sense of self-expression along the way. While e-tail’s first wave of linear, search-by-category ‘mission’ shopping still benefits those with a product front-of-mind, a rising wave of virtual concepts harness impulse instead. These initiatives replicate the fluid, seductive serendipity experienced in a physical environment, trading on the desire for autonomous self-expression in the process.

ADVANCING VR: VICARIOUS EXPERIENCES FOR A WORLD IN MOTION Widely used as a tool for remote connectivity or customisation, key advances in virtual reality promise shape-shifting worlds partly of consumers’ own making. Advances on the horizon of VR will allow brands to construct virtual scenarios for multiple users and scalable pop-ups for ‘launch’ at home, as well as shape-shifting spaces that mutate according to LEANING IN: SPACE TO DECIDE the user’s inspirations. Consumers will even be able to leap into ad experiences for a vicarious, yet Self-navigable, non-pressured retail spaces are self-steered thrill. booming in value. Intuitive, free-flowing retail A key device set to significantly extend brand reach is Taiwanese tech brand HTC’s VR Vive experiences are also creatively deflecting the headset, created with US games developer Valve (launched in October 2015). Unlike current VR negative impact of choice paralysis. toolkits that follow the user’s line of sight, Vive works with joystick-like handsets that trigger lasers to US author and psychologist Barry Schwartz set the perimeters of the space. This maps and tracks both the space and the user, delivering the says in The Paradox of Choice: “Many stores fill sensation of physically walking around the virtual space – a concept that would allow brands to every wall, ignoring the ‘restful, blissful eye’ – issue store designs to be browsed remotely, yet physically, at users’ will. fearful of not putting enough merchandise in front of people. But these are forced encounters EMOTION BEFORE PREDICTION: INTUITIVE SENSORY CONNECTIONS that don’t allow the privilege of discovery, which In the digital era of increasingly multisensory communications, savvy brands are widening ways for can be very paralysing. In a world of being over- consumers to explore and articulate their desires based on emotion, not just prediction. Digitised messaged and hyper-informed, we must present mood boards and rejections of conventional branding underscore the transformation. spaces where people feel more able to make Retail experiences led by more intuitive, sensory-based decision making are also becoming decisions, allowing them to ‘lean in’ to the progressively relevant in an era in which future consumers – especially teens and below – are experience, rather than giving them over-kinetic increasingly communicating via non-traditional, non-verbal cues. experiences that deliver choice anxieties.” Retail Design Expo Catalogue 155

100% Group S6 A1 Designs T1

Unit 7, Blue Chip Business Park, Atlantic Street, Altrincham, Cheshire, WA14 4 Sandy Lane North, Wallington, Surrey, SM6 8JX, UK 5DD, UK Email: [email protected] Email: [email protected] Website: www.a1designs.co.uk Website: www.100percentgroup.com

100% is an award-winning International retail installation company providing We work with a wide variety of clients to help them produce the end product fully managed solutions throughout the UK, Europe, Middle East and Africa. We they have designed, We are specialists in the manufacture of neon, but we also have unrivalled experience of delivering retail marketing campaigns as a manufacture all types of signage, using a wide variety of materials, aging centrally managed service into single countries or as campaigns across the processes and light to create your Sign, VM or POS solution. whole EMEA region where our coverage extends to over 41 countries. Our services include; > Display Installations > Maintenance Programs > Store Audits > Transport & Warehousing > Project Management > Reporting & Inventory Portal.

20.20 Limited SPONSOR A1 Retail U30

20-23 Mandela Street, London, NW1 0DU, UK A1 Media, Unit 4 Fox and Pheasant Centre, White Colne, Colchester, Essex, Email: [email protected] CO6 2PS, UK Website: www.20.20.co.uk Email: [email protected] Website: www.a1retailmagazine.com

20.20 have been transforming business ambition into an emotional promise for It is critical for retailers to keep one step ahead, and this is where A1 Retail can customers, fans and colleagues for over 25 years. We are original thinkers, help. We bring you all the latest news to your desk as it happens, in the form of challenge seekers, problem solvers, great listeners, storytellers, designers and a magazine and regular e-newsletters. Our comprehensive website is also digital experts; above all, we’re natural born collaborators. We are committed to updated daily with current news, as well as events, case studies and opinions doing three things really well - truth driven strategy; inspiring change through from key figures. A1 Retail is also available to view on the FREE A1 Media APP. design and innovation; and delivering commercial success for our clients - all are guided and fuelled by a deep interest and understanding of customer and cultural insight. Follow the link for more information on some of our projects: www.20.20.co.uk

3A Composites GmbH E61 Advance International Ltd H61

Alusingenplatz 1, Singen, 78224, Germany 1 Lowman Way, Hilton Business Park, Hilton, Derbyshire, DE65 5LJ, UK Email: [email protected] Email: [email protected] Website: www.display.3acomposites.com Website: www.advancelighting.co.uk

As the market-leading supplier of sheet material, 3A Composites offers a For over 15 years, Advance has been dedicated to providing bespoke lighting unique variety of branded products such as DIBOND®, FOREX®, KAPA®, DISPA®, solutions to a variety of customers, specialising in: • Point of Sale • Retail • SMART-X®, FOAMALITE® and LUMEX®. The core markets include direct-to- Refrigeration. Advance is dedicated to innovative design, quality substrate digital printing, exhibition, shop and furniture design, signage as well manufacturing, reliable distribution and installation, all supported by excellent as POS/POP applications. Following the integration of the Polycasa group in customer service to meet our customer’s requirements. ‘Bespoke’ is at the heart April 2015, 3A Composites GmbH has extended its product portfolio with a of everything we do. Be it our relationship with customers, specialist industry wide choice of plastic sheet to strengthen its position as a diverse and leading products or complete turn-key solutions. manufacturer of materials for display and industrial applications.

3G Manufacturing Alchemy Expo Ltd P5

2 Selbury Drive, Oadby, Leicester, LE2 5NG G1 -G4, South Point Industrial Estate, Foreshore Road, Cardiff, CF10 4SP, UK email: [email protected] Email: [email protected] Website: www.3gmf.co.uk Website: www.alchemyexpo.com

Established in 1996 initially in metal fabrication we have grown rapidly and increased our manufacturing facilities to also fabricate in wood and acrylic as Alchemy offers a unique, high- capability resource that delivers inspiring well as plating such as chrome or zinc. We specialise in designing and events, displays, digital presentations and corporate environments. Since the manufacturing various forms of retail furniture, fixtures and fittings. company’s inception in 1999, the organisation has provided intelligent market We are ISO9001 accredited and manufacture in two locations, 3G focused design solutions. This expertise has crossed over into permanent, fixed Manufacturing mainly specialises in just in time projects from a 40,000sqft installations in corporate and retail applications. factory and our Polish factory called 3G Global specialises in European roll out contract work and generally UK. Retail Design Expo Catalogue 157

Allied Group, Innovations & Solutions Ltd M18 AM System Ltd N16

20 Oaktree Business Park, Trim, Meath, C15 RF90, Ireland 8 Watling Drive, Hinckley, Leicestershire, LE10 3EY, UK Email: [email protected] Email: [email protected] Website: www.alliedgroupretail.com Website: www.amsystem.co.uk

We have over 25 years’ experience in the design, manufacture and installation AM System is a well-established retail interior, design, manufacturing and of high quality retail solutions ranging from POS displays to complete store fit installation specialist. With over 50 years’ experience, we have gained a outs. With innovative designs and solutions, we will take your concept from reputation for implementing quality full store turnkey solutions, shop-in-shop Design to completion. Through Consultation we will assist in assessing your concepts, quality bespoke joinery, retail design development and project requirements and collate innovative designs with cost effective solutions. Our management. AM System brings together the best in design and Team will be available to assist and advise as needed. Our client base includes manufacturing process to ensure consistent, quality products at competitive FMCG, Financial Services, and Forecourts, Entertainment, DIY outlets and prices. associated outlets.

Alrec P14 Amwell Systems Ltd V22

Unit 1, J4, 15 Doman Road, Camberley, Surrey, GU15 3LB, UK Amwell Systems Ltd, Ground Floor, Suite 2, Middlesex House, Meadway Email: [email protected] Corporate Centre, Stevenage, Hertfordshire, SG1 2EF, UK Website: www.alrec.co.uk Email: [email protected] Website: www.amwell-systems.com

We are Alrec, we design, produce and deliver Display, Shop in Shop and Retail Amwell know that perceptions of a brand can spring from places you may not furniture. Since 1958 we have been providing solutions for engaging shopper have even thought of, and the washroom is one of them. Their products are all experiences to brands and retailers. Today we are an international family of an exceptionally high quality with flush-fronted and bespoke options company with a team of 450 dedicated professionals. Our international available for an elegant design statement, and a variety of materials to suit any presence ensures the best solution for each market while utilizing efficiencies environment. Previous clients include Selfridges, Westfield Shopping Centre, in our group production facilities in Poland. However small, complex or large Dunelm, the Birmingham Bullring, Mercedes Benz, and the Shangri-La Hotel. your project, we have the resources to cope. Come along to see us at stand P14 Presenting their newly updated Minima system, with its stunning satin to see how we deliver for some of the biggest names in retail. anodised aluminium frame, they will also be hosting a photo booth with a difference! Visit at V22 for the chance of winning.

Alphaled, a brand by Lumenpulse SPONSOR Andy Thornton Ltd G63

4th Avenue, The Village, Trafford Park, Manchester, M17 1DB Rosemount, Huddersfield Road, Elland, West Yorkshire, HX5 0EE, UK Email: [email protected] Email: [email protected] Website: www.alphaled.co.uk Website: www.andythornton.com

AlphaLED is a successful brand of Lumenpulse Lighting, established over 20 Andy Thornton Ltd offers an extensive range of retail design products, via its years ago. Lumenpulse AlphaLED is the merging of two highly successful comprehensive ‘Urban Vintage’ collection. The company stocks a full selection companies now offering a leading brand of high-performance LED luminaires of visual merchandising products, including shelving units, display tables, carts for retail, commercial and architectural applications. Using a corrective cold and clothing racks. As well as offering standard products to high street brands, phosphor technology, AlphaLED became the first LED manufacturer to offer a Andy Thornton is also regularly commissioned to develop bespoke pieces. 5-year warranty, guaranteeing both the quantity and quality of light over a five- year period.

Alu S.p.a E32b Ansorg H30

Via del Commercio 22, 36060, Romano d'Ezzelino, Vicenza, Italy 30 Clerkenwell Road, London, EC1M 5PG, UK Email: [email protected] Email: [email protected] Website: www.alu.com Website: www.ansorg.com

ALU is an international company with over 25 years of experience catering to Ansorg is a leading supplier of innovative luminaires and lighting solutions for the retail world. Under the vision of Abramo Manfrotto, ALU has grown to the retail sector. Cooperation with planners, designers and architects is the become an expert and innovative solutions provider that, since it’s founding, basis for the implementation of aesthetically convincing lighting concepts. has partnered with many leading international retailers and premium brands. Ansorg is a member of the Vitra group. Ansorg. Lighting solutions for retail. With a portfolio of ready-made ALU products and fully customized fixtures, ALU offers end-to-end retail services, including product & production engineering, manufacturing & logistics, and retail store execution. 158 Retail Design Expo Catalogue

Araven S.L T22 Armourcoat H50

Poligono Industrial Malpica C/E Nº7, Zaragoza, 50057, Spain Morewood Close, Sevenoaks, Kent, TN13 2HU, UK Email: [email protected] Email: [email protected] Website: www.araven.com Website: www.armourcoat.com

Armourcoat is the recognised leader in the research and development, Araven is a company with a global vision: “To Be the World Leader in Solutions manufacture, worldwide distribution and application of unique decorative for Carrying Shopping in Stores”. It became one of the leading companies in the surface finishes. Armourcoat offer a broad range of decorative finishes: Polished shopping basket market in 2005 when it launched the original 34L Shop&Roll (Venetian) and textured plasters; Sculptural™, a range of seamless sculptural basket. We contribute to improving the shopping experience in stores, making wall surface designs; ArmourColor decorative wall finishes; ArmourCast, a it more comfortable, pleasant and enjoyable; reducing the weight that unique GRG stone moulding system; and Racket and Squash Court plasters. consumers have to support, favouring their mobility in stores and generating facebook.com/armourcoat/ emotions that will increase their satisfaction.

Arken R24

Studlands Park Avenue, Newmarket, Suffolk, CB8 7EA, UK Email: [email protected] Website: www.arken-pop.com

Newmarket based arken POP are the UK’s leading manufacturer of graphic display products. Supplied to many high street retailers, arken’s displays can be seen up and down most high streets and provide excellent solutions for displaying any poster message. Their quality products are built to last and withstand the rigours of the instore environment. The vast range, based around the clip frame system which was originated by arken, includes LED light boxes, hanging systems, window displays, pavement signs and forecourt signs alongside bespoke solutions.

Arken-pop International Ltd U14 A.S.H Plastics Ltd P2

Studlands Park Avenue, Newmarket, Suffolk, CB8 7EA, UK City House, Ettingshall Road, Email: [email protected] Wolverhampton, WV2 2JP ASH Website: www.arken-pop.com Email: [email protected] Website: www.ashplastics.co.uk Plastics Bespoke Display Solutions arken POP are specialists in the design, development and UK manufacture of A.S.H. Plastics are a West Midlands based innovative point of purchase displays, supplying brands and retailers from a Manufacturing Company who specialise in wide range of sectors including Consumer Electronics, Cosmetics, Health & point of sale, marketing and promotional displays. Our in-house design team Beauty and FMCG. Based in Newmarket, arken's unique creative led offer specialise in realising your concepts from design to delivery. Depending on combines agency level design with high quality manufacture, ensuring their specific project time scales and volumes, we also source products from our clients receive a service which is second to none. Alongside their point of sale partners globally. We pride ourselves on our quality which is demonstrated by offer, arken produce a wide range of standard and customised graphic display our ISO9001 accreditation. A.S.H. Plastics are a West Midlands based products including lightboxes, poster frames, pavement and forecourt signs, Manufacturing Company who specialise in point of sale, marketing and made specifically to suit client needs. See on stands R24 and U14. promotional displays. Our in-house design team specialise in realising your concepts from design to delivery. Depending on specific project time scales and volumes, we also source products from our partners globally. We pride ourselves on our quality which is demonstrated by our ISO9001 accreditation. Aspecta E60

Aspecta BV, Argon 37a, Oud Gastel, 4751XC, Netherlands Email: [email protected] Website: www.aspectaflooring.com

ASPECTA is an innovative, specialist LVT brand exclusively for the contract market. The company’s first collection ASPECTA 5, was launched early in 2015. In 2016 this is now being followed by ASPECTA 10 - a new multi-layered click flooring system with an extruded PVC core - and ASPECTA 1. Both ASPECTA 5 and ASPECTA 1 are dry back products with 0.7 and 0.55mm wear layers respectively. Headquartered in the Netherlands, ASPECTA BV is represented in 12 European countries in total, more to come. It is a subsidiary of the U.S. Vertex Group which is an international flooring enterprise with over 40 years’ experience in LVT and operating across over 40 countries in five continents. Retail Design Expo Catalogue 159

Astley N10 BARO Lighting UK Ltd G62

Redforrest House, Queens Court North, Earlsway, Gateshead, NE11 0BP, UK Rutherford House, Warrington Road, Birchwood, Warrington, Cheshire, WA3 Email: [email protected] 6ZH, UK Website: www.astley-uk.com Email: [email protected] Website: www.baro.com

Astley has been owned by the current directors for 26 years and are firmly Fresh Light for Fresh Products. Almost 50 years ago the BÄRO success story established as a recognised name in the delivery of signage, digital print and started with the idea of offering lighting for food products that makes their signage maintenance. We offer a range of traditional and digital signage along freshness and quality visible. Today, BÄRO is still an owner-managed medium- with bespoke solutions to reflect your own ideals of your brand. In addition, sized company run by husband-and-wife team Dr. Sandra von Möller and J. Astley can tailor an internal décor package that works hand in hand with your Manuel von Möller and operates internationally from its headquarters in signage. Leichlingen. As a project partner and system supplier the Retail Lighting division offers top-quality innovative lighting solutions – for all formats in the multi-faceted world of retail: “Fresh Light for Fresh Products.” For BÄRO, environmental and social responsibility is at the heart of its business operations.

A.T. Industries Ltd H20 B Brown U26

Unit 13-16 Priest Court, Springfield Business Park, Springfield Road, 74-78 Wood Lane End, HP2 4RF, Hemel Hempstead, Hertfordshire, UK Grantham, Lincolnshire, NG31 7BG, UK Email: [email protected] Email: [email protected] Website: www.bbrown.co.uk Website: www.atindustries.co.uk

A.T. Industries supplies fabrics, textiles, artificial grass and floorcoverings for Original suppliers of display fabrics, textiles PVC and polycarbonates for retail display and events. Utilising our range of standard or bespoke felt / jacquard- displays. Our range now includes Glitter fabrics and 3 dimensional tiles made woven and printed wall / floor coverings, you can create imaginative, eye- from bamboo pulp. Our Special department have over 80 year experience catching and totally realistic seasonal and background scenes, giving stunning sourcing materials at best prices and lowest minimums to help our customers visual effects in retail and window display. A.T.'s 'Greencare’s' range of artificial get the best products at the best value for money and still arriving on time. We grasses is widely regarded as one of the best and most realistic on the UK are part of the Muraspec Decorative Solutions group of companies who market. A.T. Industries pride themselves on comprehensive levels of stock and a specialise in interior finishes including wallcoverings and fabrics for all areas in high quality of customer service. Retail and more. Our fire rated products are used in POS, POP in changing rooms, window displays helping to create that unique and welcoming Retail environment.

Barber Design Consultancy Ltd G21 BGREKLAM d.o.o H80

Unit 2 Stephendale Yard, Stephendale Road, London, SW6 2LR, UK 29. Novembra 1M, Barajevo, Belgrade, 11460, Serbia Email: [email protected] Email: [email protected] Website: www.barberdesign.co.uk Website: www.bgreklam.com

We are an award winning, multidisciplinary agency specialising in retail BG reklam is leading POS Solution producer in the Adriatic region expanding to strategy, brand creation, retail store environments and customer EU markets. For 15 years we supply renowned companies from industries of communications. Since our inception in 1999, we have designed and delivered Tobacco, Pharma, IT & Consumer Electronics and FMCG. The ISO certified retail concepts that have transformed some of the world’s most respected company offers full service from design and engineering to production “in brands worldwide. We recently won a prestigious award ‘best large store house” in our 3000m2 facility located in Serbia using all the technology, format’ for our retail design work on the Triathlon Shop in Bristol at the Retail machine’s and inputs of EU origin. Week Interior Awards 2015, as well as being nominated for a total of six awards in 2015.

Barberini Allestimenti V10 Blacks VM G50

Via Giuseppe Impastato, sn, Castelvecchio di Monte Porzio, Pesaro-Urbino, Blacks VM, 3rd Floor Studio, 2-8 Scrutton Street, London, EC2A 4RT, UK 61040, Italy Email: [email protected] Email: [email protected] Website: www.blacks-vm.com Website: www.barberiniallestimenti.it

Barberini is your worldwide partner for your Retail projects: a turnkey service Specialising in all things related to window display and visual merchandising, under one Management, from lighting to conditioning systems and Blacks VM are a highly creative design and production company with some construction works, from digital communication to incoming, storytelling and amazing window schemes under our belts. Whether it is prototyping, bespoke visual merchandising. 25 years of expertise for a cutting edge quality, Made in projects or all store rollouts we manufacture everything in house at our UK Italy. based factory, giving us total control over cost, quality and timing. We have been consistently creating eye-catching & dramatic windows for leading retailers for over 18 years and have established ourselves as one of the leading retail design and display companies in the UK. We can pretty much make anything & everything (within reason!) ...please give us a call. 160 Retail Design Expo Catalogue

B-Loony Ltd R34 CAEM M22

Unit 3 Chiltern Court, Asheridge Road Industrial Estate, Asheridge Road, Unit 3, Jamage Industrial Estate, Talke, Staffordshire, ST7 1XW, UK Chesham, Buckinghamshire, HP5 2PX, UK Email: [email protected] Email: [email protected] Website: www.caem.co.uk Website: www.b-loony.co.uk CAEM UK has 25+ years’ experience in supplying the retail sector in the UK with B-Loony are the UK's leading balloon printers and balloon decorators, with over shopfitting solutions. The company caters services and products to many of the 35 years of experience supplying blue-chip retailers and organisations with most reputed retailers in the UK high street. Shelving Systems. 50mm, 25mm, branded promotional items. Bespoke branded promotional products include 40mm gondola shelving with innovations as central back panels and hand waving flags, custom shaped printed bunting, display banners and Compact15 shelf. Design and Innovation. From architect’s concepts or retailers corporate branded sashes. Call our friendly sales team today on 01494 774 376, requirements into concept development, prototype and value engineered they will be delighted to discuss your requirements. Alternatively, get a quote rollouts. Retail Services. A team of project managers will carry on roll out online at www.b-loony.co.uk. installations, stock takings or re-merchandising to the retailer’s needs. Visit www.caem.co.uk for more information.

Briggs Hillier H21 Calfe Crimmings E63

7 Lakeside Court, Maple Drive, Tungsten Park, Hinckley, Leicestershire, LE10 Arch 77, Albion Mews, London, W6 0JN, UK 3BH, UK Email: [email protected] Email: [email protected] Website: www.calfecrimmings.co.uk Website: www.briggshillier.com

Brand & retail experiences that work. We’re an award winning, creative design Calfe Crimmings Ltd. Mineral and Specialist Wall Finishes. We design, create and agency who work with global brands and retailers to achieve powerful results install plaster and other trowel-based finishes. Many of the finishes are made in retail. Combining insight, imagination and commercial knowledge, we create using Italian plasters, although we source from throughout the marketplace ‘design that works’. For over 16 years we have worked on retail interiors, including modern and metallic finishes. We pride ourselves on working closely branded space and integrated digital experiences around the world. with our clients, often producing bespoke finishes for their projects. We can Combining creativity with practical requirements is at the heart of everything find plaster designs that fit to your projects, by style and budget. Our team is we do, and has earned us a reputation for providing customer-focused made up of skilled craftspeople that work directly for Calfe Crimmings only. We solutions that deliver outstanding return on investment. do not sub-contract our work.

Bright Goods E55 Caterham Marble & Granite P40

Unit 7, J4 Camberley, 15 Doman Road, Camberley, Surrey, GU15 3LB, UK Trentside Business Park, Campbell Road, Stoke On Trent, Staffordshire, Email: [email protected] ST4 4EU, UK Website: www.brightgoods.co.uk Email: [email protected] Website: www.caterhamgranite.com

We specialise in hand-crafted, vintage-style filament LED lamps. Our Bright Over 60 years’ experience and continuous investment. Caterham are one of the Goods range was conceived to provide a timeless feel by offering a wide UK’s leading suppliers of high-quality, British-made marble, granite and quartz selection of popular shapes including globes, pears, squirrel cages, candles, products. We design, manufacture and supply to independent showrooms, tubes and traditional GLS bulbs. These innovative lamps have been designed to Shopfitters and builders across the UK. We also offer full manufacturing and invoke nuances of Victorian nostalgia whilst offering 21st Century energy installation solutions for commercial projects. Extensive choice of material saving benefits. Our LED filament light bulbs use ten times less electricity than using only the finest sources from around the globe, we have up to half a traditional filament light bulbs and offer ten times the lifespan, which equates million pounds worth of stock available in numerous colours. to 30,000 hour lifespan. Backed by a 2 year guarantee.

CADA Design H42 CD (UK) Ltd - Corian E30

Suite 4, 9 Bell Yard Mews, London, SE1 3UY, UK Wakefield House, Thistle Way, Gildersome Spur, Leeds, West Yorkshire, Email: [email protected] LS27 7JZ, UK Website: www.cada.co.uk Email: [email protected] Website: www.cdukltd.co.uk

CADA Design is a leading branding and interior agency, creating engaging CD (UK) Ltd is the exclusive food and retail brands and spaces internationally. Our interior and graphic distributor of DuPont Corian to a design teams collaborate to understand your business, analyse your market, network of trained fabricators in and create a response that sets you apart; whether you’re looking for a luxury the UK. The original solid surface food hall, supermarket, cafe or restaurant. material and available in more than 80 colours, Corian is a unique blend of minerals and acrylic that can be shaped to meet the requirements of any design. We have an experienced technical support team offering an unparalled service to Corian fabricators, architects and designers. We have a unique range of products and hold large stocks of Corian for early delivery. We sell the best quality solid surface tools and machinery via our on-site shop and online. Retail Design Expo Catalogue 161

cdw+partners D41 CJ Retail Solutions Ltd F40

10 Queen's Place, Brighton, East Sussex, BN1 4JY, UK 15 Stuart Road, Manor Park, Runcorn, Cheshire, WA7 1TS, UK Email: [email protected] Email: [email protected] Website: www.cdwpartners.co.uk Website: www.cjretailsolutions.co.uk cdw+partners are a specialist retail design consultancy, we build environmental Established over 20 years ago to provide a dedicated superior quality Point of connections between your customer and your retail brand. Sale Installation and Maintenance service, CJ Retail Solutions has rapidly grown into a market leading retail display company. Renowned for its efficiency and dependability across a range of in-store marketing services, the company offers a full variety of retail and field marketing solutions which ensure as a brand, retailer or design agency your products or services are promoted in the best possible way.

Ceramiche Caesar SpA E20 Clik-Clik Systems J63

Ceramiche Caesar Spa, Via Canaletto, 49, 41042, Spezzano di Fiorano, Clik-Clik Systems Inc, 218 Hachborn Road, Brantford, Ontario, N3S 7W5, Modena, Italy Canada Email: [email protected] Email: [email protected] Website: www.caesar.it Website: www.clik-clik.com

Attention to detail, flair for designs and shapes, excellent technical Put your ceiling to work. With your feet safely on the floor, Clik-Clik is the easy performance. Since 1988 Caesar has been synonymous with top quality and simple magnetic hanging system to install and change indoor temporary porcelain stoneware, the perfect union between technology performance, signage/decor from all retail, industrial and commercial ceilings - at any height functionality and aesthetics. The ability to combine aesthetic appeal and without using ladders. MagMovers, ClikMagnets, LoopLine and MagPole. With excellent technical performance make Ceramiche Caesar a leader in the LoopLine, there are no knots to tie; signs hang level first time. Flush Mount Clips production of porcelain stoneware, and an international benchmark for for very low ceilings. FlatHats for extremely tall ceilings. Reusable. No damage architects and designers. to the ceilings. Excellent return on investment. Easy to trial. We seek customers and distributors.

Checkland Kindleysides E32a Colorful K65

Charnwood Edge, Cossington, Leicester, Leicestershire, LE7 4UZ, UK Colorful UK LLP, Heritage Exchange, South Lane, Elland, West Yorkshire, Email: [email protected] HX5 0HG, UK Website: www.checklandkindleysides.com Email: [email protected] Website: www.colorfuluk.com

We're insightful designers. We're innovators. We're brand storytellers. We are a The largest producer of tension fabric graphics in Europe. COLORFUL UK global design agency specialising in the art of brand storytelling. We craft coordinates production of tension fabric graphics and frames for the UK and digital, graphic and 3 dimensional thinking, to create category leading brand Irish retail, architectural and textile printing markets. PRICE POLICY- Our experiences that have meaning, relevance and deliver extraordinary value. aggressive pricing is not based on recklessness. It is the result of the investment Branded Storytelling - Crafted at CK. behind the Colorful “Idea". No compromise on substrates or quality is made. The vision is to always use and adopt the leanest and most efficient methods to produce its end results. We can with all certainty offer "the best quality, for the lowest possible price and the fastest turnaround".

Cinimod Studio Ltd S3 Colyer Phillips T6

Cinimod Studio, Unit 108, Canalot Studios, 222 Kensal Road, London, 12 Rosebery Avenue, London, EC1R 4TD, UK W10 5BN, UK Email: [email protected] Email: [email protected] Website: www.colyerphillips.com Website: www.cinimodstudio.com

Cinimod Studio is a cross-discipline practice based in London specializing in Colyer Phillips Limited is the result or a merger between two of London's the fusion of architecture and lighting design. It was started by the architect longest established large format print and installation businesses, Colyer and artist Dominic Harris, whose passion for interactive art and lighting design London Print and Phillips Digital. Under one roof, at 12 Rosebery Avenue EC1, has produced built projects now found across the international art and the merged business offers a vast range of large and small format digital print, architecture scene. finishing and installation services. CPL’s ethos encompasses a “can do!” attitude with quality, speed and deliverability at the forefront. Colyer Phillips, where anything is possible. Our core sectors include; • Retail POS, signage, display and window graphics. 162 Retail Design Expo Catalogue

Compact Lighting F43 CTD Architectural Tiles D38

Unit 1, The Nelson Centre, Portfield Road, Portsmouth, Hampshire, PO3 5SF, UK 351 Shields Road, Byker, Newcastle Upon Tyne, Tyne and Wear, NE6 2UD, UK Email: [email protected] Email: [email protected] Website: www.compact-lighting.co.uk Website: www.ctdarchitecturaltiles.co.uk

Compact Lighting are an agile product design and manufacturing company, Specifiers love working with CTD Architectural Tiles because we help you delivering complete lighting solutions & services, supported by a responsive realise your vision for the most beautiful, effective and functional retail spaces client support team. The key to our success is a comprehensive product by offering the finest selection of tile and porcelain supported with a portfolio that goes much further than just a great range of designs using up to personalised start to finish client service. We are part of Saint-Gobain, one of date technology. We believe in having close working relationships with our the world’s top 100 leading corporations. In the UK we have over 30 businesses clients, driving brand awareness across our specialty markets and interacting based at 1000 sites and a combined revenue of €3.2bn. Our presentation at with customers and market trends to offer solutions that match both RDE 2016 with our key partner Ragno, the market leading Italian manufacturer, aspirations and budgets. producer of over 9 million square metres of tile per year.

Contra Vision Supplies Ltd S1 Dalziel and Pow G33

Victoria House, Ack Lane East, Bramhall, Cheshire, SK7 2BE, UK 5–8 Hardwick Street, London, EC1R 4RG, UK Email: [email protected] Email: [email protected] Website: www.contravision.com Website: www.dalziel-pow.com

Contra Vision transforms glass into opportunities for advertising, branding, Dalziel & Pow is a leading, independent agency, creating engaging brands all architectural expression, one-way privacy and solar control. With 30 years of around the world. We define brands and design total retail experiences for a pioneering inventions, we have developed an unrivalled range of see‑through new era of customer. Our team of retail experts offers creative strategy, design graphic products suitable for all locations. Our know-how is available to ensure and innovation, partnering with a diverse range of brands. From innovative optimal product specification and visual impact. flagships for Primark to a sector-changing concept for Rockar, all our work is underpinned by in-depth customer insights and a strategic approach.

Creation Shopfitters E51 DAW Signs P24

Kingfield House, Kingfield Road, Coventry, West Midlands, CV6 5AS, UK Unit 7, Edgefauld Road, Atlas Industrial Estate, Springburn, Glasgow, Email: [email protected] G21 4UR, UK Website: www.creationshopfitters.com Email: [email protected] Website: www.dawpointofsale.com

Creation Shopfitters LLP are a team with extensive experience in the Established In 1990, we are renowned for our Large Format Digital Print and Shopfitting and Interiors Industries. Over the years our team has worked on imaginative Quality Print Solutions. Our extensive experience means that Daw many prestigious projects throughout the UK and Europe. We enjoy building Point of Sale has the capabilities to provide a first class product with a long term relationships with our clients – we understand that continual, professional service to match. Whether it’s Digital Roll to Roll, Rigid Board customer service is the key. Printing - Directly onto steel, aluminium composite, wood, acrylic, glass or indeed, any flat surface, point of sale graphics & decals, outdoor media, banners and site compound hoardings - we have it covered.

Creative Design (Europe) Ltd G74 Design4Retail DES5

Unit 4 Bakers Court, Paycocke Road, Basildon, Essex, SS14 3EN, UK 2/3 Bitteswell Business park, Bitteswell, Leicestershire, LE17 4LR, UK Email: [email protected] Email: [email protected] Website: www.creativedesigneurope.com Website: www.design4retail.co.uk

Creative Design are a specialist design agency taking briefs from concept We are Design4Retail (yep - it does what it says on the tin!). A leading through to implementation. We specialise in signage and point of sale created independent retail design agency; we love what we do and have fun doing it. by our Industrial and Graphic Designers to create award winning displays and We mix our energy and creativity to deliver beautiful retail design solutions for signage utilising the latest manufacturing techniques. With an international global brands and retailers. Our creatives work across the following design manufacturing capability we supply and distribute our quality products disciplines: Retail Design, Graphics, Branding, Visual Merchandising, POS, Pop- worldwide to a large range of markets. With fast turnaround times we put our up, Events, Concessions and Branded Spaces. We are 32 talented people focus on excellent customer service making great campaigns an ease to create experienced in all aspects of design and implementation. For over 12 years we for our clients. have worked across most sectors from Health & Beauty to Fashion & Footwear, Banking to Consumer Electronics. Retail Design Expo Catalogue 163

Design & Display U22 Display Lighting Ltd M3

Design & Display, BlueBell Industrial Est, Bluebell Avenue, 12, Bluebell, Cedar Technology Centre, Atlantic Street, Altrincham, Cheshire, Dublin, Ireland WA14 5DZ, UK Email: [email protected] Email: [email protected] Website: www.ddiuk.co.uk Website: www.display-lighting.com

At Design & Display we specialize in the design, manufacture & installation of With over 16 successful years manufacturing specialist lighting, the name creative semi-permanent & permanent display POP / POS solutions for the Display Lighting has grown to be synonymous with the lighting of retail leading brands & retailers throughout Europe. Our mission is to provide our displays, museum showcases, jewellery cabinets, counters, islands and window customers with eye catching, attention seeking POP solutions that will enhance displays. We have been manufacturing our range of bespoke specialist lighting your product awareness & presence in-store but more importantly boost sales here in the market town of Altrincham, Cheshire since 1999. Our design team and generate a ROI. has over 28 years’ experience designing systems which integrate the very latest in lighting technology with a build quality and finish that is worthy of its reputation amongst the shopfitting and retail industries.

Dexretail Ltd F23 DisplayPlan Ltd S26

Dextra Group plc., Brickfields Business Park, Gillingham, Dorset, SP8 4PX, UK Clare House, High Street, Baldock, Hertfordshire, SG7 6BE, UK Email: [email protected] Email: [email protected] Website: www.dextragroup.co.uk Website: www.displayplan.com

Dexretail Ltd. is a wholly owned subsidiary of Dextra Group plc. The UK's largest Experts in retail display. We design, supply and manage local, regional and privately owned manufacturer of energy efficient lighting. Dexretail provide a international display programs for the world's most prominent brands and wide range of specialist products to meet the specific demands of the retail retailers. We have a passion for thinking digitally and sustainably in everything industry, covering everything from small convenience stores to large we do. supermarkets, high street fashion outlets to intimate boutiques. Dexretail has a large client base that already includes many of the country’s leading retailers which is testament to their ability to design, manufacture and deliver bespoke solutions on time and to the highest standards.

DIA Systems Ltd J70 Display Team UK Ltd J50

DIA Systems Limited, Dayton House, Bolney Avenue, Peacehaven, East UK Distribution Centre, Unit 2 Domino Court, Warrington Road, Runcorn, Sussex, BN10 8HF, UK Cheshire, WA7 1SN, UK Email: Email: [email protected] [email protected] Website: www.display-team.com Website: www.diagroup.co.uk Providing display construction, POS design and installation, Live event stand design and build. Logistic teams, project management of your experiential, Designs in Aluminium was marketing and retail displays. Traveling team, rigging team and event established in 1997 and has managers. We work along side your existing display manufacturers or use our now become a global force within the retail and shop fitting industry. We have own to print, create and implement your and your clients vision. We work with recently changed our name to DIA Systems Ltd, incorporating our adaptation all major UK retailers/Airports and other locations, providing you with support to the market as it evolves. Starting with only a handful of profiles which were and logistics on getting your display installed, effectively and professionally. We sold within the UK, we now sell to over 20 countries world-wide and stock over have a UK based distribution and warehousing facility for storage and 120 products. We understand the needs for working within the shop fitting facilitation of your displays, stands and POS. industry and pride ourselves on the service and quality we offer as well as ensuring that the products are delivered to your exact specifications.

Display by Design G75 Doro Tape L20

5-9 Chartwell Drive, Wigston, Leicester, Leicestershire, LE18 2FL, UK New Mill, Farndon Road, Market Harborough, LEICS, LE16 9NP, UK Email: [email protected] Email: [email protected] Website: www.displaybydesign.co.uk Website: www.dorotape.co.uk

Display by Design are specialists in retail design, manufacturer and suppliers of With 25 years’ experience, Doro Tape is a leading UK supplier of self-adhesive quality retail display solutions, with numerous years of delivering exceptional films and associated consumables. Supplying quality products from leading customer service. Our services include: - retail display design, our in-house European manufacturers, their main focus has been the sign and graphics design team will work with you to find the perfect solution to your retail market. However with a growing portfolio of decorative and specialist films, display project - manufacturing, using the right material for the job with an Doro Tape has made big inroads into Retail Design. Their films can now be seen emphasis on choosing the right manufacturing process, we will make sure your decorating shop windows and POS displays in many of the best high street project always comes in on budget. stores. In 2016 Doro Tape became a Roland Certified Dealer and as such now supply an exciting range of Roland cutters and printers. 164 Retail Design Expo Catalogue

Double Retail Ltd DES3 Ecophon H72

30 Queen Square, Bristol, BS1 4ND, UK Saint-Gobain Ecophon, Old Brick Kiln, Monk Sherborne Road, Ramsdell, Email: [email protected] Hampshire, RG24 9EF, UK Website: www.doubleretail.com Email: [email protected] Website: www.ecophon.com/uk

We design, develop and deliver all things retail, all over the world. Specialising Ecophon is part of the Saint-Gobain Group, the company is a global supplier of in the fashion, footwear and sportswear sectors, we create retail identities, acoustic ceiling and wall panel systems that contribute to good room acoustics develop fixture programmes and provide a consultancy service for and support a healthy indoor environment, with a focus on offices, education, international brands looking to grow their business across the globe. healthcare, retail and industrial manufacturing premises. Ecophon’s efforts are guided by a vision of earning global leadership in room acoustic comfort through the design and manufacture of sound-absorbing systems that enhance end users performance and wellbeing. Ecophon maintains an ongoing dialogue with government agencies, organisations and research institutes, and is involved in formulating national standards in the field of room acoustics. Ecophon contributes to a better working environment wherever people work and communicate.

Dufaylite Developments Ltd G60 EcoTop UK Ltd K70

Cromwell Road, St Neots, Cambridgeshire, PE19 1QW, UK IDF House, Linmore Court, Threxton Road Industrial Estate, Watton, Norfolk, Email: [email protected] IP25 6NG, UK Website: www.ultraboard.co.uk Email: [email protected] Website: www.ecotop-uk.com

Ultra Board became part of the Dufaylite family in 2005 and we’ve been leading EcoTop is an environmentally friendly material, manufactured in a low energy the way when it comes to innovative display panels made from 100% process from naturally occurring mineral compounds mixed with brine and recyclable honeycomb boards ever since. There’s not much our design and fibreglass for additional strength. It has numerous construction and decorative development teams can’t help our clients achieve. We’ve seen print providers uses such as wall panels, fireplaces and bespoke furniture for interior/exterior and visual merchandisers create life size rhino displays, interactive exhibition use. The standard range of wall panels include wood grain effect, stone effect, stands, giant letters, diplomatic embassies, and even an entire office out of our concrete effect, marble effect and exposed brickwork. Ecotop is perfect for the unique honeycomb panels. We combine technical excellence with limitless retail environment as it has Euro Class A1 for fire resistance, it will never rot or creativity to help our customers produce award-winning results. Our decay, is completely waterproof and contains no harmful ingredients. It is honeycomb boards are environmentally friendly, cost-effective and hard- completely inert and can be ground down for re-use. wearing.

Durable UK Ltd N22 Effebi Spa G72

10 Nimrod Way, Ferndown Ind Estate, Wimborne, Dorset, BH21 7SH, UK Via delle Industrie, 8, 61040, Sant'Ippolito, Italy Email: [email protected] Email: [email protected] Website: www.durable-uk.com Website: www.effebispa.it

One of Europe's largest office products manufacturers, DURABLE began Effebi is specializing in bespoke fitting for retail spaces. We are planners, manufacturing in Germany in 1920. The company now has presence in 80 architects, producers. From conception to completion we provide turnkey countries, including its UK headquarters that has experienced significant solutions for projects worldwide. We are proud holders of a forty-year-long growth since its inception in 1980. DURABLE will be introducing the award experience. We are promoters of made in Italy design, innovation and quality, winning DURAFRAME; signage range to the retail buyer market at the Retail ideal partner to create unique and exclusive environments. Our services: Store Design Expo 2016 Stand number N22. concept, space planning, project management, engineering & prototyping, production, construction works, installation.

DZD S10 Electrosonic U1

145 Tottenham Court Road, London, W1T 7NE, UK Hawley Mill, Hawley Road, Dartford, Kent, DA2 7SY, UK Email: [email protected] Email: [email protected] Website: www.dzd.co.uk Website: www.electrosonic.com

DZD is the largest supplier and distributor of commercial display decorations, Electrosonic are an international audio-visual integration and service solutions props and fabrics in the UK. We have chosen to concentrate on specific market company working within many markets including retail, entertainment and areas where we excel and continue to focus on these areas as the company corporate. Whether you are looking to increase brand awareness and sales or continues to grow. Quality and service are the key elements at DZD. The DZD provide a unique consumer shopping experience, our tailor made AV solutions team are totally focused on doing their best to achieve customer satisfaction at will help you meet your business objectives. Electrosonic offer a full end-to-end all times. DZD are very aware of how important brand identity is and will work solution from technical design and integration to service solutions. A recent closely with each brand to ensure integrity and continuity of the brand is project included using integrated digital media at LAX’s new international upheld. From unique items designed and manufactured by us, to off the shelf terminal to give a unique travelling experience. props, DZD can offer you great award winning display solutions. Retail Design Expo Catalogue 165

Essex Signs & Displays Ltd Q1 Four Graphics Ltd N14

Units 5 & 6, Station Rd Ind Est, Tolleshunt D'arcy, Maldon, Essex, CM9 8TY, UK Unit 14/15 Rotherhithe Business Est, 214 Rotherhithe New Road, London, Email: [email protected] SE16 3EH, UK Website: www.esd-ltd.co.uk Email: [email protected] Website: www.fourgraphics.co.uk

We are one of the leading manufacturers of acrylic display stands & retail shop We are a state of the art creative printer covering the UK, Europe and the displays in Essex. We are also a leading expert in design graphics. We specialise Middle East. We provide print solutions for some of the most iconic brands, in the design, print & installation of retail signage. creative retailers and amazing agencies providing a service that is a full extension of our clients and their teams. Exceptional print, service and a market leading ideology to our client's requirements and the ways in which we can support them are at the core of our business. We call ourselves, and take pride in being, a creative printer. Instead of just listing what we can do, we take every brief as a challenge where we will look to deliver exactly what you require across all aspects of quality, impact, innovation and sustainability.

Fairfield Displays & Lighting Ltd G1 Foxbarn Ltd F63

127 Albert Street, Fleet, Hampshire, GU51 3SN, UK Unit 8, Towers Business Park, Carey Way, Wembley, HA9 0LQ, UK Email: [email protected] Email: [email protected] Website: www.fairfielddisplays.co.uk Website: www.foxbarn.co.uk

Foxbarn Limited are the Totally fresh approach to integrating lighting into your displays. Fairfield is a leading UK suppliers of specialist in using light and movement as an integral part of the display that retail display equipment, will draw customers to your products and sales messages. We use the very fittings and fixtures. We latest energy saving materials and techniques to enhance the customer have been supplying experience. We are a highly experienced company, with over 35 years of display hooks and display accessories to the UK's top retailers for over 35 years. experience working with large and small retailers throughout the UK and the With extensive UK stockholdings and state-of-the-art production facilities in rest of the world. Professionally trained team of consultants, designers and Europe and Far East, we ensure we can fulfil customer requirements with installers to make sure everything runs smoothly. Fairfield is an award winning outstanding quality, incredibly competitive prices and short lead times. Most company with a proven track record. Showrooms in Fleet and Shrewsbury. recently we have developed our production capabilities to include plastic and acrylic fabrication as well as plastic extrusion and data strips. Please do come and visit us on the stand and have a further browse of our range and offering.

Feilo Sylvania P22 Ganter UK Ltd P3

14 - 20 Chiswell Street, 5th Floor Longbow House, London, EC1Y 4TW, UK Ganter UK Ltd., Unit 7 Commerce Park, Brunel Road, Theale, Berkshire, Email: [email protected] RG7 4AE, UK Website: www.feilosylvania.com Email: [email protected] Website: www.ganter-interior.com

Concord is part of the Feilo Sylvania Group (formerly Havells Sylvania) and one Ganter Interior is the leading service of Europe’s most respected architectural lighting brands. With a wide provider for full GC works, interior manufacturing base including in the UK, Concord is renowned for its strong fit-out and shopfitting. With perfect design ethos, high technical performance and aesthetic form. project management, efficient Feilo Sylvania is a leading global full-spectrum provider of professional and engineering solutions and a global architectural lighting solutions. Built on over a century of expertise in lamps network of logistics and suppliers, we carry out unique projects all over the and luminaires, the company supplies state-of-the art products and systems to world. We supply all general contractor services, from execution planning to the retail, public, commercial and private sectors. All over the world, people rely turnkey delivery. With over 360 employees across Europe, North America and on group brands: Concord, Lumiance and Sylvania, for top quality, energy- Asia, premium brands rely on our experience and we take on every challenge efficient solutions. with one goal in mind: completed to perfection. Contact our new subsidiary in Theale near London.

Formica Group Q3 Geaves Surface Solutions F1

11 Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, NE27 0QJ, UK Lyon House, 81 Haltwhistle Road, South Woodham Ferrers, Chelmsford, Email: [email protected] Essex, CM3 5ZA, UK Website: www.formica.com Email: [email protected] Website: www.geaves.com

Formica Group globally leads the industry in the design, manufacture and Geaves Surfaces supply laminate surfaces for retail, kitchen, commercial and distribution of innovative surfacing products. Formica® laminate is the ‘original’, domestic interiors. We work closely with our customers to define their exact with over 100 years of design and product innovation and manufacturing needs and find the perfect solution for these. experience. Durable, easy to clean and resistant to impact. Formica laminate requires minimal maintenance. Typical applications include wall panelling, doors, furniture, counter tops and more. Products include Formica® High Pressure Laminate (HPL), ColorCore® solid through colour laminate, DecoMetal® incorporating real metal foils, Formica Ligna® reconstituted real wood veneer laminate and specialist Younique® by Formica Group digital and screen print service. 166 Retail Design Expo Catalogue

GLASSOLUTIONS H72 Green Hippo Ltd F73

Waterlands, Meadows Road, Brookfields Park, Rotherham, S63 5DJ, UK Unit 305-307 Parma House, Clarendon Road, Wood Green, London, Email: [email protected] N22 6UL, UK Website: www.glassolutions.co.uk Email: [email protected] Website: www.green-hippo.com GLASSOLUTIONS, the UK's leading provider of glass and glazing solutions to the architectural, construction, building maintenance, door, window and insurance Green Hippo Ltd specialises in design & manufacture of hardware and software repair sectors will be exhibiting their latest innovation VS-1 at STAND H72. products for real-time manipulation of video in the live event and AV Experts in the installation, repair and replacement, we work closely with industries. Formed in 2000, the company has grown from a specialist architects, specifiers and contractors to design and install bespoke glass and manufacturer of bespoke solutions to one of the leading players in the ever glazed structures to clients' exacting specifications. Come and see the VS-1 glass growing field of scenic video. With the advent of AViary Video Tools, we have facade system shortlisted for Innovation Trail and Awards and find out how our taken this wealth of experience and developed a range of devices that bring a service and product innovation can add value to your business and brand. unique, high-grade and ultra-flexible way of working for the Retail and Installation markets.

Global Display E40

Global Display, Globe House, 84-88 High Street South, Dunstable, Bedfordshire, LU6 3HD, UK Email: [email protected] Website: www.global-display.co

We are leaders in creating contemporary retail interiors, with a comprehensive approach incorporating retail design, fixtures & fittings, mannequins and visual merchandising. Locations in the UK, South Africa, Australia and China ensure a truly global approach to providing award winning retail supply solutions for brand led retailers.

Graphica Display F21 Green Room H40

Units 31-34 Trident Ct, 1 Oakcroft Road, Chessington, KT9 1RH, UK Fort Dunlop, Fort Parkway, Birmingham, B24 9FD, UK Email: [email protected] Email: [email protected] Website: www.graphicadisplay.co.uk Website: www.greenroomdesign.com

Graphica Display is a design-led large format printing, display and signage manufacturer. We produce varied forms of installed and promotional graphics Green Room will be exhibiting on stand H40 at the Retail Design Expo. Green for all many sectors of the retail industry. From a one off store to a full brand or Room is an award-winning brand and retail design consultancy founded in promotional roll out we have the resources and expertise to delivery your 2001, with studios in Amsterdam, Birmingham and London. As a collective of requirements on time and in-budget, please come and see us on stand F21. creative and craftsmen, of radicals and realists, they believe there is always a better way of doing things, to create and deliver amazing ideas that are big and bold.

Hargreaves Reclaimed Flooring U20

Dougalshill Farm, By Airth, Falkirk, FK2 8LT, UK Email: [email protected] Website: www.hargreavesreclaimedflooring.co.uk

Established in 1990, Hargreaves stock over 60,000m2 of reclaimed wood flooring. We also offer antique, plank strip and parquet blocks. DISCOVER GLOBAL DISPLAY AT THE RETAIL DESIGN EXPO 2016 - STAND E40

STORE DEVELOPMENT MANNEQUINS RETAIL DESIGN WIGS & MAKE-UP FIXTURES AND SHOPFIT BESPOKE PROJECTS VM & WINDOW DISPLAYS PROPS & SIGNAGE GLOBAL-DISPLAY.CO 168 Retail Design Expo Catalogue

Harlequin Design Ltd P34 Horizon Retail Marketing Solutions M34

4th Floor, 26-27 Great Sutton Street, London, EC1V 0DS, UK Unit 4 - 6, The Docks business park, Ely, Cambridgeshire, CB7 4GS, UK Email: [email protected] Email: [email protected] Website: www.harlequin-design.com Website: www.horizon-rms.com

We are an independent, award-winning London design agency located in a We provide intelligent retail marketing and display solutions to European roof top studio in Clerkenwell. Founded in 2004, we offer our clients over 10 brands and retailers. Established in 2009, we are a UK based marketing agency years of experience in a range of retail and commercial services, from design to with an international team. We design and manufacture promotional and manufacture and installation, collaborating with brands to achieve exciting, permanent in-store point of purchase solutions as part of a 4 point strategy * fresh and unique results. Research * Design * Production * Compliance. We have significant in house resource, with cnc, lazer and forming facilities complemented by roll and sheet fed digital printing. In house logistics and installation teams ensure that we cross the line with high compliance levels. Our creative work is intelligent and considered and presented via numerous static and walk through formats.

Harrison Instore U3 Iconeme / Universal Display P6

Floor 17, Dashwood House, 69 Old Broadgate Street, London, EC2M 1QS, UK Universal Display, Units 130-132 Network Hub, 300 Kensal Road, London, Email: [email protected] W10 5BE, UK Website: www.harrisoninstore.net Email: [email protected] Website: www.universaldisplay.co.uk Harrison, a world of possibilities, a world of beautifully engineered, innovative display solutions that will extend your brand merchandise into the consumer Universal Display is a leading manufacturer of mannequins, bust forms and retail limelight. We believe the most engaging visual displays are born out of a display products. A global business with offices and showrooms in London, balance between Stunning Creative Design & Intelligent Engineering. We New York City and China. Our in-house team allows for a custom service, cost respond quickly to changing trends in the industry and are able to produce reductions and increased speed of manufacture together with a strong solutions that incorporate the latest technology including interactive displays, distribution network. Introducing ‘Iconeme’ technology. A unique and video, sound and lighting. extraordinary way to enhance the shopper experience and drive sales by communicating with store mannequins and displays via an app and beacon technology to create the ultimate retail experience.

HI-MACS by LG Hausys Q9 ICON P10

LG Hausys Europe GmbH, Lyoner Str. 15, 60528, Frankfurt, Germany Heather Court, 6 Maidstone Road, Sidcup, Kent, DA14 5HH, UK Email: [email protected] Email: [email protected] Website: www.himacs.eu Website: www.icon-world.com

HI-MACS® is a solid surface material that can be moulded into any shape. It is ICON creates and delivers brand and live experiences around the world. In used for architectural and interior applications, in commercial, residential and retail, our award winning solutions range from high impact print graphics on public space projects. It is composed of acrylic, natural minerals and pigments any material, in any size, to 3D installations and VM schemes, as well as an that come together to provide a non-porous and visually seamless surface experiential team for events and activations. Our creative team support clients which meets the highest standards for aesthetics, fabrication, functionality and with original design, visualisation, artwork management and manipulation. We hygiene. can advise on the most appropriate media and technology for each project. While our management of the end-to-end process means we’re trusted to deliver. We excel at bringing brands to life.

HMK Satis Destekleme Urunleri Iml. Ith. Ihr. San. ve Tic. A.S. N12 iGuzzini - Tuneable Light Lab G32

Ortaköy Ambarlıdere Yolu Lotus World AVM No.6 kat.4, 34347, be ikta , Astolat Way, Astolat Business Park, Guildford, GU3 1NE, UK Istanbul, Turkey Email: [email protected] Email: [email protected] Website: www.iguzzini.com Website: www.hmkas.com

HMK Sales Support Solutions presents prompt and customized solutions for iGuzzini manufactures indoor and outdoor luminaries, and is one of the leading your specific in-store requirements with the alignment of your corporate brand lighting manufacturers in Europe. The company targets application areas such identity. You can increase your customers' interest and sales rates while gaining as retail, hospitality, architecture, art and culture. The company’s ethos is driven a competitive advantage with products specifically designed for your brand or by research, innovation and technology, coupled with a permanent endeavour field of activity. to promote sustainability. Following on from the "Invisible Light Lab" in 2015, they will be presenting the "Tuneable Light Lab", complete with the latest generation of the award winning Laser Blade. Visit their stand to clearly understand the impact of lighting on retail spaces. Retail Design Expo Catalogue 169

Iluma Lighting N34 James Latham Q9

Sills Road, Willow Farm Business Park, Castle Donington, Derbyshire, Lyoner Str. 15, Atricom C6, 60528, Frankfurt, Germany DE74 2US, UK Email: [email protected] Email: [email protected] Website: www.himacs.eu Website: www.illuma.co.uk

Illuma Lighting is part of a Illuma Lighting is part of a £35m+ UK specialist HI-MACS® is a solid surface material that can be moulded into any shape. It lighting group established in 1945 with over 150 employees in the UK. Based provides limitless possibilities for surfacing solutions and inspires creative out of its centrally located East Midlands manufacturing facility, Illuma serves minds from all over the world. Zaha Hadid, Jean Nouvel, Rafael Moneo, Karim the domestic and export markets for retail, commercial and leisure lighting, Rashid and David Chipperfield, among others, have completed fabulous offering a full lighting design service and five year guarantee on all products. projects using HI-MACS®. Illuma products can be seen across the high street and have featured in a number of prestigious retail schemes including; Disney, Selfridges, Harvey Nichols, Adidas, House of Fraser, Timberland, Dwell, Cath Kidston, Vision Express, New Look, Next, Gap, Nike, Liberty London, Halfords, Superdry and Pandora to name a few.

International Decorative Surfaces P4 Jansen Display Ltd N24

Parkhouse Interchange, Parkhouse Industrial Estate, Newcastle-under-Lyme, Knowledge Centre, Great North Road, Wyboston Lakes, Wyboston, Staffordshire, ST5 7FB, UK Bedfordshire, MK44 3BY, UK Email: [email protected] Email: [email protected] Website: www.surfacestyling.co.uk Website: www.jansen-display.co.uk

Surface Styling from International Decorative Surfaces offers the UK's largest Jansen Display is Europe’s leading manufacturer of visual communication range of decorative surface materials, with an unrivalled product portfolio systems. We specialize in presentation systems for poster and leaflet spanning solid surface, laminates, decorative panel, wall panelling, flooring and promotion, digital signage as well as creating individual solutions. Our standard work surfaces. Our philosophy is clear: to provide the widest design choice, range offers an assortment of well-established advertising systems for indoor product quality and competitive project pricing from the finest industry and outdoor application such as Snap Frames, Pavement Signs, Digital Display brands. We pride ourselves on being easy to do business with, bringing you the Solutions, Brochure Stands, Illuminated Poster Frames, Lockable Poster Cases, widest range of leading brand surfaces, with over 12,000 product lines. We offer Noticeboards, Menu Stands, Tablet & iPad Enclosures. We manufacture in the a true multi-channel service. Whether you prefer to call, send an email or Czech Republic with Sales offices in 8 European countries. browse 24/7 online on our website, we have it covered.

ISI Global P12 JE+1 DES7

The Technocentre, Puma Way, Coventry, West Midlands, CV1 2TT, UK 16e Vittoria Street, Victoria Works, Birmingham, B1 3PE, UK Email: [email protected] Email: [email protected] Website: www.isiglobal.co.uk Website: www.johnevansdesign.com/je+1

We are a well-established, full-service retail design agency, offering creative We specialise in the creation, design and interior architecture of exquisite design, engineering development, project management, and manufacturing, environments for the retail and corporate marketplace. online order management and direct to store logistics throughout UK and EMEA.

ITAB UK SPONSOR KriskaDECOR D62

ITAB House, Swallowdale Lane, Hemel Hempstead, Hertfordshire, HP2 7EA, UK Ctra. de Rojals, Km. 0,05, 434000, Montblanc, España, Spain Email: [email protected] Email: [email protected] Website: www.itab.se Website: www.kriskadecor.com

ITAB specialises in the design, manufacture and installation of retail display fixtures, lighting, conventional and self-serve checkout solutions, gates and KriskaDECOR is a leading brand of anodized aluminium design curtains. Small customer guidance equipment. It has developed the industry’s strongest store multi-coloured interlinked pieces forms a versatile mesh allowing custom equipment & fit-out services portfolio, providing simplified purchasing and images for multitude of uses. Each customer is free to create its own project, better economies of scale. combining colours, logos, patters, artwork and volumes. This interplay of Our goal is to create innovative solutions to: combinations yields a rich array of designs letting an abundance of interior • Enhance the customer experience design solution. • Improve customer flow and service • Increase store conversion rates and productivity • Minimise programme costs The ITAB Group supplies equipment to 65 countries, has 37 companies in 22 countries, with 17 production facilities in Europe and China. 170 Retail Design Expo Catalogue

Laser Lines Ltd Y12 Marin's UK Ltd F32

Beaumont Close, Banbury, Oxon, OX16 1TH, UK Unit 4 Davy Court, Castle Mound Way, Rugby, Warwickshire, CV23 0UZ, UK Email: [email protected] Email: [email protected] Website: www.3dprinting.co.uk Website: www.marins.net

Bring marketing and product ideas to life with 3D Printing. We are a Total Welcome to Marin’s the worldwide leader of foldable instant displays called Solutions Provider for 3D printing, Additive Manufacturing and 3D scanning. Lamá, the original patented range of foldable cardboard displays with We will show you how to maximise the benefits of this amazing technology automatic opening. The Lamá folds flat, ships easy and sets up in seconds, every with the very latest Stratasys 3D printing solutions - whether you require time. Marin’s is present in over 120 countries and has developed a portfolio of vibrant colour marketing aids, unparalleled final product realism or robust options that transform the Lamá into a structure able to communicate, point of sale solutions. promote, glorify and store the products and solutions of our customers. Come and visit Marin’s on stand F32 and experience the Lamá effect, 9 out of 10 people go wow!

Leach Impact E70 Martini Light U28

Bradley Business Park, Huddersfield, Cheshire, HD2 1GN, UK Via Provinciale 24, 41033, Concordia s/Secchia, Italy Email: [email protected] Email: [email protected] Website: www.weareleach.com Website: www.martinilight.com

For 125 years, we’ve been a leader in the world of high-impact, large-format Martini's strength has always been to believe in the energy of new ideas. graphic displays. Our pioneering innovations have continued to transform the Martini has been among the first companies in the world to study and develop look of brand and retail interiors. Being unique in offering a full in-house LED applications. Thanks to the heritage of expertise and know-how built over service, from design, fabrication, graphics production and installation, we’ll help the years, today it is recognized as an international benchmark for applied you to create dramatic spaces, engage your customers, and ultimately drive technologies and product quality. This is the reason why Lighting Designers growth! from the most important international architectural firms rely on our competence to develop and realize innovative solutions to illuminate buildings. Excellence, creativity and capability are our pillars, the values that drive our activities in retail and hospitality, as well as in residential and office.

Mad About Design Ltd T20 Maxilux LED V12

64 Great Eastern Street, London, EC2A 3QR, UK Unit 6 Low Profile House, 94 Vale Road, London, N4 1PZ, UK Email: [email protected] Email: [email protected] Website: www.themadpeople.com Website: www.maxilux.co.uk

The MAD people are nice people. A unique blend who specialise in drawing Maxilux LED Limited has operated for 10 years and is a specialist in the and making displays for FMCG and luxury brands, installing into all channels of application of LED lighting systems in the domestic as well as commercial distribution in the UK, Eire and Europe, and make people like you happy. Based markets. With a defined range of panel and extrusion based systems, Maxilux in London, we are focused on delivering the best service to our clients so why has always aimed to cut the vast range of options and systems which have not come and meet the people who can draw stuff, make stuff and do stuff for come onto the lighting market by focusing on specific systems which offer you. flexibility in application as well as reliability and efficiency. By delivering key projects to large retail chains, Maxilux LED is able to offer support throughout the UK and assist clients from concept to delivery.

Magnetic Solutions Ltd D33 Merson Signs S30

Units 3-4 Brooklands Business Park, Leigh Street, Sheffield, S Yorkshire, 2 Young Place, Kelvin Industrial Estate, East Kilbride, Glasgow, G75 0TD, UK S9 2PR, UK Email: [email protected] Email: [email protected] Website: www.merson-signs.com Website: www.magnetic-solutions-ltd.co.uk

Magnetic Solutions, as our name suggests, aims to provide solutions to your We are a design & innovation led group of businesses helping you create a applications. We specialise in flexible magnetic materials from simple bulk rolls more valuable and visually striking building environment for your customers. to more involved retail display solutions. From architectural facades to sign schemes, retail interiors, digital display and point-of-sale, we look after your image in the physical world. Retail Design Expo Catalogue 171

Meshh SPONSOR P10 Mirri - A Division of Celloglas V20

7a Hanson Street, London, W1W 6TE, UK Unit 12c, Exeter Way, Theale Commercial Estate, Reading, Berkshire, Email: [email protected] RG7 4AW, UK Website: www.meshh.com Email: [email protected] Website: www.mirri.co.uk

Meshh technology provides high speed content distribution networks for Mirri is a world leading supplier of metallic paper and board. Mirri is used across delivering digital media to any mobile device using wifi as a media channel, not a range of markets including point of sale, multimedia, publishing, greetings, a connection to the Internet. This is a demo of the technology allowing for mid- gifts and packaging to name a few. Our range of Mirri Board and Mirri Paper is flight streaming of a 4k video: widely recognised by brands, retailers and designers as a tool to communicate https://www.youtube.com/watch?v=pvkE_uNpcbU quality, innovation and brand category leadership. Our technology platform (+) WiFi-Plus is our product which delivers any type of rich content faster than any existing 3G/4G or wifi connection in any environment. To book a demonstration please email: [email protected].

Millington Associates DES6 MJ Lighting Technology Ltd E71

Unit 6 - 9, Sydenham Industrial Estate, Westerley Crescent, London, Thornoton Science Park, Pool Lane, Chester, Cheshire, CH2 4NU, UK SE26 5BA, UK Email: [email protected] Email: [email protected] Website: www.mjlighting.com Website: www.millingtonassociates.com

Millington Associates is an We are based in Cheshire where we design and manufacture a wide range of award winning design and LED lighting products for both external and internal applications. This range Production Company with over includes stainless steel uplights, our LightLine linear systems and a selection of 25 years’ experience working bespoke LED solutions all made to suit the client’s needs. As well as these in within the retail sector. An house designed solutions we have an excellent range of LED lights and lamps internationally established aimed at the energy saving market. These include our LED Portholes and the agency offering design, build and installation for a wide variety of retail SkyLight range of panels and pods. Most of our products are aimed at the projects. Their in house design team offers experience from a variety of specification market to serve Retail and Architectural. disciplines, covering VM display, interior and event design, and brand strategy whilst the manufacturing side to the business boasts a wide range of production facilities. MA delivers outstanding work for retail windows, interiors, travel retail, pop ups, exhibitions, and events. Modern - Expo Group J40

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK Email: [email protected] Website: www.modern-expo.com/en

Modern - Expo Group Ltd is the newly-formed arm of the international Modern-Expo Group with offices in 8 countries, serving over 50 markets. We provide GLOBAL RETAIL SOLUTIONS with key product areas: POP DISPLAY / RETAIL SHELVING / CHECKOUTS / REFRIGERATION SYSTEMS / STAINLESS STEEL CREATIONS / HIGH RACKS FOR STORAGE. Our total service offering includes: DEVELOPMENT AND PROTOTYPING / MANUFACTURING IN ALL DISCIPLINES / INSTALLATION AND MERCHANDISING / RETAIL TECHNOLOGY SOLUTIONS.

Mirage Spa F42 Moduleo G30

Via Giardini Nord 225, 41026, Pavullo (Mo), Italy 23 Royal Scot Road, Derby, DE24 8AJ, UK Email: [email protected] Email: [email protected] Website: www.mirage.it/en Website: www.moduleo.co.uk

Mirage designs and produces porcelain stoneware floors and coverings for IVC Group, founded in 1997, commercial, public and residential spaces. Through solid expertise and "know- is the fastest growing how", Mirage is able to install ceramic solutions that can enhance any design manufacturer of vinyl theme in an environmentally-friendly manner. The staff at Mirage have been flooring and is among the designing new living solutions for 40 years, collaborating with more than 130 world top three. With 1500 employees in 6 production units in Belgium, countries around the world. They place a strong focus on the latest trends and Luxembourg and the United States, the IVC Group develops and produces constantly carry out innovative research. more than 100 million m2 of vinyl flooring every year. The product portfolio consists of 4 brands: Leoline® (residential vinyl flooring on roll), Flexitec® (residential vinyl flooring on roll for North America), Itec® (project vinyl flooring on roll) and Moduleo® (high-quality modular vinyl flooring for project and residential use). Since 2015, IVC Group has been part of the American listed Mohawk Industries Inc., the worldwide market leader in floorcovering. 172 Retail Design Expo Catalogue

Momentum Instore Q10 NEC Graph-Fix Ltd V28

Beechwood Court, Springwood Way, Tytherington Business Park, 8 Fryers Road, Walsall, West Midlands, WS2 7LZ, UK Tytherington, Macclesfield, Cheshire, SK10 2XG, UK Email: [email protected] Email: [email protected] Website: www.nec-g.com/ Website: www.momentuminstore.com

Momentum Instore live to deliver on our client's instore brand experiences. NEC has been established for nearly 20 years, we are one of the UK’s largest We've worked hard to be able to keep that promise, working hand in hand with visual communication specialists, providing a total end-to-end solution to our some of the nation's largest retailers and brands to deliver seamless instore customers. We specialise in POS, in-store & retail graphics, 3D Display work, marketing campaigns for the last 35 years. From ground up installations to FSDU’s, fabric printing and floor graphics. Our 22,000 square foot premises, is completely restocking your store, we’re here to take care of everything you home to our state of the art print production and finishing facilities including need. With our highly specialised services including POP Installation, design, installation, assembly, collation and despatch services. Merchandising, Store Surveys & Field Marketing, we’re certain we can deliver what you’ve been looking for.

Mustang Systems Q7 Noble Gift Packaging Ltd F62

1 bis rue Charles Michels, 95100, Argenteuil, France 73 Lockfield Avenue, Enfield, Middlesex, EN3 7PY, UK Email: [email protected] Email: [email protected] Website: www.mustang.fr Website: www.noblegift.co.uk

Specialist and manufacturer since 1996, Mustang Systems supplies poster Noble Bespoke is our comprehensive display and packaging service from one holders, illuminated display system, high-end signage with suspended tube of the largest display provider in the UK, Noble Gift Packaging. We make it our and cable system. passion to truly understand and develop your brief on all projects large or small. Our creative and manufacturing service is extensive, with the capacity to produce solutions to your exact requirements, while delivering great products.

Mynt Design DES1 Norden Draughting Ltd Q4

Mynt Design Ltd, Unit 9, Brook Park, Gaddesby Lane, Rearsby, Leicester, Unit 37, 33 Nobel Square, Basildon, Essex, SS13 1LT, UK Leicestershire, LE7 4ZB, UK Email: [email protected] Email: [email protected] Website: www.nordendraughting.com Website: www.mynt.co.uk

Mynt is a multidisciplinary branding and design consultancy. We specialise in Here at Norden Draughting we provide fundamental planning services to retail un-earthing the truth and meaning of a brand, and amplifying this both clients supplying them with 2D/3D CAD support, Store and Space Planning strategically and tactically across a range of customer experiences: Brand Services, Surveying, Laser Scanning, BIM Solutions, Visualisations & Positioning, Campaigns, Advertising, Film, Photoshoots, Retail Design, Walkthroughs to enable them to get everything right at the design stage of Exhibitions, POP, Windows, Print, Literature & Digital Communications. developments. Our highly skilled team keeps a close eye on the detail in retail and are happy to show you what you can achieve.

National Association of Shopfitters G61 Norlux UK H63

411 Limpsfield Road Warlingham, Croydon, Surrey, CR6 9HA, UK Unit 5, Kings Wharf, 301 Kingsland Road, London, E8 4DS, UK Email: [email protected] Email: [email protected] Website: www.shopfitters.org Website: www.norlux.uk

The National Association of Shopfitters (NAS) is a business to business support Norlux are one of Europe’s leading suppliers of energy efficient and innovative organisation. We offer advice, support and specific industry information and lighting solutions. With a Nordic origin, we currently reside in Norway, Sweden, guidance to our membership as well as support for industry stakeholders who Finland, Denmark and here in the UK. With 20 years of experience and use, or specify, our members' skills and services. We also provide a loud voice knowledge in the retail lighting industry, we provide only the highest quality for the fit out sector in the UK, influencing policy, regulations and standards. products to our current and ever expanding retail portfolio. Across the Norlux Industry stakeholders recognise the NAS brand as the symbol of quality and Group our only focus is retail lighting, with a true passion of delivering reliability in shopfitting and interior contracting and we have been doing it innovative lighting solutions to high street retailers. Combined with our holistic successfully since 1919. service offer, we continue to provide the unrivalled standard of support that our clients expect and deserve. Retail Design Expo Catalogue 173

Novograf P7 Orgbar Aluminum Ltd L31

10 Langlands Place, East Kilbride, Glasgow, G75 0YF, UK Earlswood Trading Estate, Poolhead Lane, Earlswood, Solihull, West Email: [email protected] Midlands, B94 5EW, UK Website: www.novograf.co.uk Email: [email protected] Website: www.orgbar.com

Since 1986 we have understood the value of time. That’s why we've developed Orgbar Aluminium specialises in the supply of Aluminium Extrusion but also our own range of long lasting, quick-install, surface & graphic products & rapid offer in-house cutting and CNC machining. We take either bespoke or standard installation capabilities. Through collaboration, emulation and customisation, extrusion through multi-operation capabilities, which means we can cut your we save time for our customers and deliver amazing results on budget. We extrusion to length and then machine any holes, slots etc that are required. We believe every surface is an opportunity and anything imagined is possible. We can then also get the parts polished and brightened, anodised or powder are Novograf. coated before delivering them to you. From sample to production Orgbar have the capacity for quality assured, bespoke engineered aluminium components from 10mm to 3000mm. We drive a customer based service that is as fluid as possible to deliver speedily and in the most cost effective method.

officeTwelve DES4 Oriam Green G73

1 The Coach House, Leicester Lane, Desford Hall, Leicester, Leicestershire, 5300 Lakeside, Cheadle Royal Business Pk, Manchester, SK8 3GP, UK LE9 9JJ, UK Email: [email protected] Email: [email protected] Website: www.oriamgreen.co.uk Website: www.officetwelve.com officeTwelve is the multi-award Reboard will be on display on stand G73, Distributors Oriam Green run by winning retail design agency partner Directors John O'Reilly and Craig MacWilliam will be on hand to explain how to to world-leading brands including get the best impact from Reboard "The world’s strongest paper based board" Nike, Converse, Virgin Trains and Reboard has been used in many engaging ways, Red bull Formula 1 cars, Coke a Procter & Gamble. Based in the UK and cola trucks, aeroplanes, furniture, standees, theatre props, window displays, Amsterdam, our innovative thinking shop in shops, Exhibition stands, in construction as Bulkheads & ceiling rafts the takes consumers way beyond the retail experience. officeTwelve deliver list of possibilities are endless. Oriam green UK ltd have great experience and outstanding multi-channel experiences fuelled by free creative expression and with a number of great designers and converters in the UK nearly any project is collaborative client partnerships. No brief is too big. No space is too small. An possible within a short lead time due the Reboard being so easy to work with international transport terminal or a feature window in Harrods, officeTwelve does it all, and does it brilliantly.

Oleg LED E22a Ormerod Architects Q34

85 Quay Gate, Station Street, Belfast, Antrim, BT3 9DB, UK Suite 4 Arena Park, Tarn Lane, Leeds, LS17 9BF, UK Email: [email protected] Email: [email protected] Website: www.olegled.com Website: www.ormeroddesign.co.uk

Oleg is a contract supplier of LED lighting to the retail, merchandising and As an architectural practice with a design team of proven skill and fresh vision, hospitality sectors. We are dedicated to providing innovative practical Ormerod Design Ltd. aims to ensure you receive a professional service of the products and solutions for our customers. We are determined in bringing the highest standard, in both the design and administration of your project. As a very best in LED lighting technology as well as a comprehensive product range. practice, we have over 20 years’ experience in retail and commercial Oleg currently covers all of the UK and Ireland. We have a wide and varied architecture, encompassing both new build and refurbishment works. We have client base that is increasing at a phenomenal rate as customers understand maintained RIBA Chartered Practice status since 2010. We are based in Leeds the financial benefits of using or converting to LED technology. and undertake projects for clients across the UK.

Optimum Neon H84 PAF Systems M30

Unit A122 Tustin Way, Longridge Road, Preston, PR2 5LX, UK Brunel Close, Park Farm North Industrial Estate, Wellingborough, Email: [email protected] Northamptonshire, NN8 6QX, UK Website: www.optimumneon.co.uk Email: [email protected] Website: www.pafsystems.com

Optimum Neon are specialists in the design, production and delivery of For over 40 years, PAF Systems have designed & manufactured metal custom-made neon signs and neon art, with over 20 year’s industry experience. workstations & display units from a single workbench to a complete store fit- At Optimum Neon, we work closely with you throughout the design and out. Modular workbenches can be modified to suit your exact needs. Custom manufacturing process to ensure the finished design meets your exact design is provided for special projects. Compatible accessories include specifications. Illuminated signage has always been an extremely effective way shelving, cabinets, display boards, louvre panels, lighting & drawers. PAF will be to promote your business but neon is particularly attractive. The luminous light displaying their technical furniture along with their new loose-lay LVT click created by neon signs is one of the most eye-catching forms of signage. flooring system -TektileDesigner, available in a range of stone & timber decors. Whatever your specifications: whether you wish to create something grand and It is a quick-fit, water resistant, and simple to install floor system and can be laid spectacular, or something much more personal such as a gift for someone. directly over existing floors, a shopfitting dream! 174 Retail Design Expo Catalogue

Pennant Shop Equipment Ltd J41 POPAI S20

Pennant Shop Equipment Ltd, Unit One, Mile Oak Ind. Estate, Maesbury Road, 7a Lakeside Court, Tungsten Park, Maple Drive, Hinckley, Leicestershire, Oswestry, Shropshire, SY10 8GA, UK LE10 3BH, UK Email: [email protected] Email: [email protected] Website: www.pennant.co.uk Website: www.popai.co.uk

We have been a leading UK based manufacturer of Acrylic display equipment POPAI is a progressive industry association, promoting best practice, dedicated since 1980. Since then we have worked with retailers and designers to achieve to enhancing the total shopper experience. We conduct research, organise a complete bespoke service, from prototype to delivery. We are ready to work conferences, industry awards, training seminars and best practice programmes from your brief and find solutions to your designs. We pride ourselves on fast to benefit our members who include retailers, brands, agencies and lead times and a consistent delivery of quality. We manufacture a wide range of manufacturers. products - window displays, in-store signage, POS units, display cases, sign and ticket holders and everything in between! We also have a range of over 500 standard display product, many of which are held in stock for immediate delivery, which can be found at our on-line shop.

Philips Lighting T30 PosterFix SL F74

Philips Lighting, Philips Centre, Unit 3, Guildford Business Park, Guildford, C/ Pio Font Y Quer, 29, Parque Empresarial La Garena, 28806 Alcala De Surrey, GU2 8XG, UK Henares, 28806, Madrid, Spain Email: [email protected] Email: [email protected] Website: www.lighting.philips.co.uk/systems/system-areas/retail-and- Website: www.posterfix.es hospitality/fashion/facades.html PosterFix, S.L. is a manufacturer company in the visual communication industry At Philips light has been a source of inspiration for over 120 years. A global based in Spain since 1984. All products are manufactured in Europe with the leader in lighting, Philips has recognised expertise in the development, highest quality. Currently operating in 17 countries through local distributors, manufacture and application of innovative lighting. mainly in Europe, USA, New Zealand, Australia or Africa. PosterFix® allow posters Our commitment to meaningful innovation is transforming lighting for the to be displayed in stores in less than a minute, without using tools. It can be digital age. Linked to networks, equipped with sensors and controlled by apps, adapted to any situation, showing promotions or signage in a variety of sizes. A Philips connected LED lighting systems enable customers and consumers to standard range of coloured adhesive brands can be supplied with logos or realise unparalleled energy savings, enjoy amazing new experiences, and specific colours. achieve better business outcomes.

Phoenix Wharf G25 POS Warehouse J62

Unit 1.1, Paintworks, Bath Road, Bristol, BS4 3EH, UK Noakes Cold Store, Horsmonden, Tunbridge Wells, Kent, TN12 8AY, UK Email: [email protected] Email: [email protected] Website: www.phoenix-wharf.com Website: www.POSwarehouse.co.uk

Phoenix Wharf are a creative practice specialising in brand and spatial design. We deliver intelligent and inspiring solutions across hospitality, retail and We are a supplier of an incredibly vast selection of products; its range includes digital. At Phoenix Wharf our promise is simple. Small, Smart, Specialist. We are a items such as: acrylic products, banner stands, cable & pocket systems, café/ small agency, with a smart approach and a specialist offering. We are rope/belt barrier & queue systems, chalk board products, drywipe whiteboards, committed to good design and delivering the best possible solutions for our feather flag range, freestanding information signs, iPad/tablet holders, LED clients. illuminated displays, menu cases, pavement signage, poster holders, satellite range premium displays, snap frames, table top signs and wooden hangers. Its most recent line is its newest range of Digital signage products that will be launched at the show.

Plinths.London Q38 Progress Lighting F75

The Clock House, 24 High Street, Castle Donington, Derbyshire, DE74 2PP, UK Southfield, Station Parade, Harrogate, HG1 1HB, UK Email: [email protected] Email: [email protected] Website: www.plinths.london Website: www.progresslighting.co.uk

PLINTHS.LONDON are an innovative plinth design studio that design and Progress Lighting develops, produces and sells innovative dynamic LED manufacture plinths, podiums and exhibition stands, providing customers with lighting solutions for the professional lighting market. We enable the use of a product display solution that fits every design, space and budget. Customers dynamic display lighting solutions for professional applications and strive to are able to hire and purchase plinths from our standard collection, or go for a excite, engage and entertain people by the performance and possibilities of more luxury finish with our bespoke service offering customised finishes from our systems. We provide a full range of in-house support services that can marble to metal. include lighting design, bespoke luminaire design & manufacture, lighting control systems, installations and maintenance for both traditional and LED lighting. Retail Design Expo Catalogue 175

PromoSigns Ltd L30 Reggiani Lighting Ltd P20

Unit 13, Clipper Park, Thurrock Park Way, Tilbury, Essex, RM18 7HG, UK 12 Chester Road, Borehamwood, Herts, WD6 1LT, UK Email: [email protected] Email: [email protected] Website: www.promosigns.co.uk Website: www.reggiani.net

PromoSigns Ltd. is a large and grand format digital print company based in Reggiani is an italian international benchmark for the lighting sector, highly Tilbury Essex. We pride ourselves on providing excellent service along with regarded for its ability to simplify complex technologies, making them easy to direct wholesale pricing. Our specialties include: shop signs, banners any size use, enhancing the livability of our environs illuminating them in a safe, and quantity, point of sales, window/vehicle graphics, CNC routing service, environmentally friendly manner. It was founded in Monza more than 50 years exhibition and display stands and much more. By combining our imaging ago through the vision of the brilliant, unconventional entrepreneur Goffredo technology with automation and real-time communication and calibration Reggiani and has grown thanks to its sound technological base and concrete tools, we are able to reduce production times while still improving the quality approach. Reggiani is present in Italy, Great Britain, USA, France, Russia and of your project. China with offices - production, showroom and warehouses.

Pulse Lighting Ltd E62 RENOLIT G24

39a Highmeres Road, Leicester, Leicestershire, LE4 9LZ, UK Station Road, Cramlington, Northumberland, Email: [email protected] NE23 8AQ, UK Website: www.pulselighting.co.uk Email: [email protected] Website: www.renolit.com/design

Pulse Lighting Limited is the UK's premier LED lighting specialist located in the The RENOLIT Group is one of the leading international heart of England. We pride ourselves on being one step ahead of the manufacturers of high-quality plastic films and competition, with our in house product design and development. We work in associated products for technical applications. close partnership with our clients to provide bespoke manufacturing solutions RENOLIT are pleased to announce RENOLIT both within the UK and abroad with a rapid turn around. With over 20 years of ARMOUREN, an innovative and robust PVC film experience in the industry, we are confident we make your lighting ideas a developed to provide superior impact protection to reality. furniture components and interior fittings. RENOLIT ARMOUREN film suitable for thermo-forming or flat lamination to MDF and chipboard. The product has excellent impact resistance, mechanical resistance, light fastness and stain resistant properties making it ideally suited for use in areas such as healthcare, public buildings, schools, hotels, restaurants and shops. Visit us on stand G24.

Quadrant2Design J61

Unit H3, The Fulcrum, Vantage Way, Poole, Dorset, BH12 4NU, UK Email: [email protected] Website: www.prestige-system.com

Quadrant2Design, design, build and install retail displays using the Swiss designed Prestige Events System. Prestige is simply the finest solution for quickly creating stunning graphic environments that combine seamlessly with product display and digital presentations. Prestige is a fantastic solution for a wide range of retail challenges: high-profile sampling events, shopping centre events, flash retail events, mobile retail, window dressing and in-store retail displays. Prestige ismodular, lightweight and super easy to transport and build.

Quattrobi P18 Retail Design Solutions H71

Via Berlinguer, 22, 20872, Colnago, MB, Italy The Mill Store, Foundry Lane, Earls Colne, Essex, CO6 2SB, UK Email: [email protected] Email: [email protected] Website: www.4bi.it Website: www.retaildesignsolutions.com

Quattrobi was founded in 1999, already on the base of thirty years of RDS is an established multi discipline design agency specialising in all forms of experience in the lighting industry. Quattrobi then specialized in the retail area 2D and 3D CAD, store planning, space planning, building / land surveying, which soon became their core business. This initiated important partnership planning applications, building control, branding, concept & interior design. with international brands that have been increasing each year and enriching its RDS was established 18 years ago and in that time has grown from a 3 to 50 portfolio. Flexibility is key in today’s lighting market which has changed greatly strong team. Our staff comprise of experienced retail professionals, architects, over the last 10 years. Quattrobi can guarantee flexibility with their in-house interior designers, surveyors, 3D artists, graphic artists and software specialists. production, design and development. The miniaturization of light sources, the Retail Design Solutions nurture your ideas into reality. arrival of LED, the need to guarantee quality, power and heat dissipation are daily issues which can be solved thanks to the ‘know how’ of Quattrobi. 176 Retail Design Expo Catalogue

Retail Focus N1 rpa group D50

Unit 16, Bentalls, Colchester Road, Heybridge, Essex, CM9 4GD, UK 31 - 53 Church Road, Ashfprd, Middlesex, TW15 2TY, UK Email: [email protected] Email: [email protected] Website: www.retail-focus.co.uk Website: www.therpagroup.com

Retail Focus is out and about, reporting on all the latest news and events as We are an ideal partner with which to select your bespoke team from our range they happen. We provide an inspirational platform to engage and excite of experienced professionals to create, detail and deliver outstanding solutions interior designers and architects. We report from key industry events and and built environments in the UK and worldwide. Our group of award winning awards ceremonies and attend store openings, providing our blog visitors with companies have successfully provided design, architecture and project exciting, attractive and informative content such as monthly window walks, management services since 1983. With offices in the UK, Europe and India we store reviews and industry news from the UK and around the globe. A vital have a global reach. resource for the retail design community, supported by a comprehensive social media platform of Twitter, Facebook, Pinterest, Instagram and Periscope.

Retail Services J55 RTF Europe Ltd P1

Retail Services, Holmfield, Halifax, West Yorkshire, HX2 9TN, UK RTF Europe Ltd, Unit 9, Egerton Close, Daventry, NN11 8PE, UK Email: [email protected] Email: [email protected] Website: www.retailservices.co.uk Website: www.rtfglobal.com

Retail Services Group is a state of the art, ‘design to install’ retail solutions Since 1997 RTF has introduced innovative security trends that have changed business supporting both retailers and brands on ‘in-store’ Product Display/POS how worldwide merchandise is displayed and secured. RTF continues to lead execution projects, installation merchandising and auditing. by investing in research and development, designing leading edge security, charging, media and mobile device management products. RTF brings a truly global perspective to the design, manufacture and application of advanced handheld device security, charging and display systems as well as accessory products through collaborating with our partner to develop retail merchandise solutions that work.

Roland DG L20 Sarah Feather Design J42

Griffin House, Windmill Road, Clevedon, Somerset, BS21 6UJ, UK Sarah Feather Design, Arch 76, Queens Circus, 326-342 Queenstown Road, Email: [email protected] London, SW8 4NE, UK Website: www.rolanddg.co.uk Email: [email protected] Website: www.sarahfeatherdesign.com Roland DG (UK) Ltd are a worldwide leader in the sign, graphic arts, commercial print, packaging, labelling, promotional gift, textile, engraving, milling and 3D Sarah Feather Design has designed and produced award winning window and modelling industries. Founded in 1981, Roland DG is the world’s number one visual merchandising props for retail display for over two decades from our provider of wide-format inkjet printers for the durable graphics market. central London studios. We offer design, production, sourcing, installation and Alongside wide-format printers, Roland DG also manufactures high-quality large scale distribution to stores throughout UK and globally. vinyl cutters, 3D scanners, milling machines and engravers. Our wide format Inspiring concepts are supported by practical and affordable solutions. We printers are widely used in the retail industry for the branding and decoration believe our office in China, gives access to unbeatable unit costs. We of stores, with internal & external graphics produced, as well as POP and POS particularly pride ourselves on meeting our clients’ brief to a competitive graphics. budget and strict production deadlines. This is evidenced by our loyal client list.

Rossetti Edizioni V26 Self Electronics J60

Via G. Brodolini n.20, 60035, Jesi, Italy CDSI Lighting, 2 unit Orchard Business Park, Northford Close, Shrivenham, Email: [email protected] Swindon, Oxfordshire, SN6 8EY, UK Website: www.rossettiedizioni.it Email: [email protected] Website: www.cdsilighting.co.uk

Rossetti Edizioni has been a leader in the field of production of custom-made CDSI lighting are the UK distributor for Self-lighting. We specialise in consulting furnishings for public places and of commercial refrigeration for several years on lighting designs for all installation from stores office to shelf lighting and now. The company deals with the design and creation of interior design Refrigeration lighting. We also can do the design work, Supply the best fittings products which turn into space, image, and bear full witness to an attentive, for the application and install. craftsmanly and perfectly fine way of working. The company is also a leader in the production of refrigerated and warm cabinets for ice cream parlours, pastry, bars. The company produces every type of furnishing in its factories. Retail Design Expo Catalogue 177

Service Graphics N30 Shopworks DES8

Units E1-4 Barwell Business Park, Leatherhead Road, Chessington, Shopworks, The Chapel, Park View Road, Berkhamsted, Herts, HP4 3EY, UK KT9 2NY, UK Email: [email protected] Email: [email protected] Website: www.shopworks.co.uk Website: www.https://servicegraphics.co.uk

As the UK's largest graphics group we are trusted by the top Agencies, Exhibiting on stand DES8 Shopworks is an international retail design agency Companies and Organisations to deliver visual communications for their with offices in London, Lisbon, Shanghai and Moscow. Our unique approach customers and brands. With 5 sites we offer Nationwide Service. For more than brings together the science of research and layout planning with the art of 50 years’ Service Graphics has been delivering outstanding creative and ground breaking retail design to create solutions that deliver memorable production solutions for a wide range of clients. Many high-profile events and shopper experiences and maximise retail sales and profit. Whether it's with venues around the country have showcased our work. From concerts and Audi and Majestic in London, Jennifer Lopez in New York, Swarovski in Hong conferences, to shop windows and sports stadia, we have designed, produced Kong or Street Beat in Moscow we use our approach to deliver a seamless and installed an enormous array of promotional material. It is this scope that brand experience. has seen us work with many of the world’s leading brands. Visit stand N30 to discuss your next project.

Shop and Display Equipment Association N18 SignFab (UK) Ltd F82

24 Croydon Road, Caterham, CR3 6YR, UK Byford Road, LEICESTER, Leicestershire, LE4 0DG, UK Email: [email protected] Email: [email protected] Website: www.shopdisplay.org Website: www.signfab.co.uk

Shop and Display Equipment Association (SDEA) is unique in representing both SignFab (UK) Ltd have been the Number One Trade Sign Manufacturer in the UK and European retail display manufacturers and suppliers. Its recent takeover UK for Fifteen years! We make high volume bespoke signs for the industries' of the International Shopfitting Organisation enhances its ability to advise sign makers. We have developed our own lighting division products called retailers and designers on sourcing. SDEA members supply shopfittings & LUMAIRE which fully exploits the very latest LED technology and ongoing display systems, props, accessories, point of sale, signage, visual merchandising improvements. We are showcasing these products and ideas and how to equipment and services. Many of these companies are launching new and incorporate them within the Retail and Visual Merchandising Sector and look exciting products at this show. Pick up the latest Retail Display Directory on forward to receiving feedback and ideas from buyers, designers, merchandisers stand N18 and ‘test drive’ the SDEA website’s search engine. and retail experts to help them display products in stunning new ways.

Shop Equipment Ltd N33 Signmaster Systems W1

4052 Kingswood Drive, Citywest Business Campus, Dublin 24, Ireland 1 Digital Court, Waymills Industrial, Whitchurch, Shropshire, SY13 1TT, UK Email: [email protected] Email: [email protected] Website: www.shopequipment.ie Website: www.signmaster.co.uk

Shop Equipment Limited is a family owned company that was established in Signmaster Systems are a leading supplier of signmaking equipment in the UK 1951. Based in City West, Dublin, we serve retailers from all sectors and all and can offer you a service which is second to none. We only sell market corners of Ireland. Design is at the heart of everything we do. Our multi- leading brands which are suitable for enterprises across start-ups, SMEs and disciplined, award-winning design and innovation team has a wide range of those with both small and large reprographics demands through to those with talents’, talents that enable us to craft everything from store interiors and more complex and sophisticated requirements. Our breadth of expertise is fixtures to displays, graphics, and signage. Ours is a highly responsive, fast track invaluable in ensuring you purchase the best equipment for your needs design service that emphasises creativity, value engineering, and rapid ensuring that your purchasing decisions have little risk, reducing a costly prototyping. mistake.

Shoplight Ltd S35 Signwaves Ltd Y2

Dojč 419, 902 02, Dojc, Slovakia Lefevre Way, Gapton Hall Industrial Estate, Great Yarmouth, England, Email: [email protected] NR31 0NW, UK Website: www.sleprojects.com Email: [email protected] Website: www.signwaves.co.uk

Shoplight’s partnership with SLE gives retailers the very best of both worlds - Signwaves designs, exclusive access to a leading European portfolio with the resources to innovate manufactures and prints a huge and develop lighting solutions that benefit from new technologies. SLE is the range of promotional signs and world’s first lighting solutions platform that connects professionals to operate displays for outdoor and indoor in various applications across Europe. SLE pursues methodologies and the best use. Working with many leading tools to provide an innovative lighting portfolio. SLE's motto: Our innovative brands and retailers across the UK and Europe; we supply them high quality lighting solutions are simple to implement, beneficial to use and lead to and unique display hardware alongside a complete in-house screen and large business success. format digital printing service. Our product range includes; Pavement Signs & A-Boards, Internal & External Poster Displays, Chalkboards & Accessories, Menu & Information Displays, Cafe and Rope Barrier Systems, Snapframes, Illuminated Displays, Signs and Flags and Portable Exhibition Displays. 178 Retail Design Expo Catalogue

Sitour Merchandising Q7 Solus Ceramics Q2

1 bis rue Charles Michels, 95100, Argenteuil, France Unit 1, Cole River Park, 285 Warwick Road, Sparkhill, Birmingham, West Email: [email protected] Midlands, B11 2QX, UK Website: www.mustang.fr Email: [email protected] Website: www.solusceramics.com

Poster holder, illuminated display system, high-end signage with suspended Solus Ceramics is an established porcelain, ceramic, glass, metal and natural tube and cable system. stone tile supplier, offering a huge range of over 100,000 products, directly sourced from manufacturing partners. Tapping into strong manufacturer relationships and the company’s wealth of experience, Solus Ceramics consistently remain at the forefront of the latest developments and trends within the tiling industry. Working with architects, interior designers and other professional specifiers, the company delivers technical and aesthetic solutions into a wide variety of tiling projects across Europe.

Smart Pixels Q5 Solutions Diverse Ltd T10

32 Boulevard de Strasbourg, 75010, Paris, France Solutions Diverse Ltd, 23 Newbold Road, Kirkby Mallory, LE9 7QG, UK Email: [email protected] Email: [email protected] Website: www.smartpixels.fr Website: www.solutions-diverse.co.uk

SmartPixels is the 3D you can touch! SmartPixels' intelligent projectors can Solutions Diverse Ltd (SD) was established in 1995 and is a privately owned recognize and track any shapes, making every object completely interactive company famed for its retail displays. Our clients include O2, EE, Philips and and digital. At the nexus of art, technology and marketing, SmartPixels reunites Mothercare to name a few. Over the years we have we have established the digital and the physical world by augmenting reality without a screen in ourselves as a high quality value engineering company that will design, build sight. From now on retailers can benefit from all the features of the digital and install furniture from small FSDU's all the way to full store fits. Recently we shopping experience, catching the eye and reducing inventory costs, pleasing have partnered with MTi Incorporated (Mobile Technologies Ltd) - See them on and adapting to customers by personalizing items in real time. Brands can now our stand T10 - supplying electronic and or mechanical security devices to the tell their stories by giving life to their products and stores in a unique and mobile tech market. SD - Where ideas become reality! memorable experience.

Sodem Systems V16 STAMP Design Ltd D60

7, route de Berchères sur Vesgre, 28260, Le Mesnil Simon, France 133 Park St, London, SE1 9EA, UK Email: [email protected] Email: [email protected] Website: www.sodemsystem.com Website: www.stampdesign.co.uk

Since 1954, Sodem System is a designer, manufacturer and distributor of Stamp Design is a strategic retail design agency based in London Bridge, exhibition & communication solutions, which bring add-value to stores (POS, specialising in the disciplines of interior, communications and graphic design. merchandising tools, signage, equipment / furniture ...). Our solutions, which Our work is focussed on helping our clients find new ways to engage with their consist in an aluminium structures & tension fabric (polyester printed in high customers, using techniques that have a proven track record of success. definition by sublimation), offer you a new innovative, qualitative, economically Founded in 2010, our client list ranges from ambitious independents to some and environmentally way to communicate. of the best known names in retail.

Solits M29 Strata Tiles Ltd F61

Unit F, Southampton House Academy, 137 Highgate Road, London, 6 Midleton Industrial Estate, Guildford, GU2 8XW, UK NW5 1LE, UK Email: [email protected] Email: [email protected] Website: www.stratatiles.co.uk Website: www.https://displayplinth.co.uk

Solits UK | Display Plinths. For retail product presentations, exhibitions, fairs, art In the architectural and design community Strata Tiles are known and displays or the interior design of houses and businesses. For every situation we respected as a leading commercial tile supplier in the UK. We pride ourselves in offer a suitable display plinth. We offer bespoke MDF, protective covers, not only the quality products we supply to some of the UK's biggest bespoke lighting, natural stone, ultra-light cardboard or a rugged mooring businesses, but also in our passion and knowledge of our products. Call us on post. We achieve short lead times, low costs and high quality with a standard 0800 012 1454 with your requirements and we will take it from there. range and a workshop for bespoke orders. With over 10 yrs experience, extensive business in the Benelux, FR, DE, UK, CH and even worldwide we are a leading display business and a trusted business partner. Retail Design Expo Catalogue 179

Stylo F50 Tagi Display Systems N31

Stylo, Hills Business Centre, 132 St Albans Road, Watford, Hertfordshire, Bridge House, Bridge Street, Church, Accrington, Lancashire, BB5 4HU, UK WD24 4AJ, UK Email: [email protected] Email: [email protected] Website: www.tagisystems.co.uk Website: www.stylographics.co.uk

At Stylo we specialise in everything from large display graphics to 3D window TAGI, `Thats a Good Idea` was established in 1992 and produces a range of displays, providing tailored solutions for retail. We offer bespoke products, innovative retail display systems manufactured at their factory in the UK. At expert advice, implementation and installation services. We are proud to be RDE we are showing a complete integrated graphic and display delivery system exhibiting at RDE, and will be showcasing cost effective materials and high for retail and commercial use, combining edge lit LED light panels, non- quality direct to media print from our top of the range high capacity illuminated holders and product display fittings within the same highly machinery. It will also be an opportunity for us to show how our 3D and versatile structure. The system uses TAGI`s patented aluminium extrusions with interactive department works hand in hand with our large format printing LED`s, acrylic and steel fittings. Mainly for use in window and interior areas they team, providing a one stop shop for all your retail display requirements. incorporate various easy to change graphic holders for ease of staff use. TAGI supply High Street clients both in the UK and Europe, and also offer an installation service throughout the UK.

Stylus U40 Tagra Lighting U12

11th Floor, Capital House, 25 Chapel St, London, NW1 5DH, UK Unit 4 Martel Court, Stockport, Cheshire, SK1 2AF, UK Email: [email protected] Email: [email protected] Website: www.stylus.com Website: www.tagra-lighting.co.uk

Stylus is an innovation research and advisory firm. We identify and connect the Tagra Lighting specialise in the development and manufacture of bespoke led most important global and cross-industry trends. We use this insight to help display lighting systems for the retail industry. Based in Manchester Tagra offer our clients understand the attitudes and behaviours of their consumers, what a product range of the highest distinction. Their small workforce can produce products and services they are using, and how they engage with the world highly innovative and forward thinking projects and products from design to around them. This enables our clients to innovate more effectively and make delivery. Tagra has worked with many of the UK’s biggest retailers which better commercial decisions. Our insights are delivered online via our website, included one recently commissioned multinational project. This involved over live through our biannual innovation forums, and on-site for clients with 12,000m of led tape manufactured into 4,000 easy to install kits with Tagra specific business challenges. handling the design, manufacture and logistics in a tight turnaround time of 30 days from order date with a product failure rate of less than 0.2%. Come and se

Summit Retail Supplies Ltd D32 Tait D64

Newark Beacon Innovation Centre, Cafferata Way, Newark, Harpenden Hall, Southdown Road, Harpenden, Herts, AL5 4TQ, UK Nottinghamshire, NG24 2TN, UK Email: [email protected] Email: [email protected] Website: www.studiotait.com Website: www.summitretailsupplies.co.uk

We are the official UK distributor of the Plastimark range of stylish, highly We design spaces. From pop-ups and kiosks, to independent stores, restaurants durable, eco-friendly, plastic shopping baskets, shopping trolleys, re-useable and shopping malls, retail is the beating heart of all we do. Our interior and bags, plastic pallets, plastic storage containers, boxes and crates. Designed and graphic designers collaborate to understand your business, analyse your manufactured in Italy, the Plastimark range provides a more sustainable, market, and create a response that sets you apart. Whether that’s on a customer friendly, hygienic and stylish looking alternative to the old style metal shopfront, on screen or in print (or more than likely, across all three). What sets trolleys and baskets. Available in a custom colours with great corporate us apart? Every design decision is founded in commercial understanding. Our branding opportunities. We supply to companies of all sizes and have an 20 years’ worth of retail expertise ensures your design investment delivers a industry leading design team for bespoke requirements. return - and a great experience for your customer.

Swarm Ltd F72 Tarkett Ltd R20

34 Linkfield Street, Redhill, Surrey, RH1 6BW, UK Dickley Lane, Lenham, Maidstone, Kent, ME17 2QX, UK Email: [email protected] Email: [email protected] Website: www.swarm-uk.com Website: www.tarkett.co.uk

Innovative, technical, we help clients increase sales, improve loyalty, amplify With over 130 years’ experience, Tarkett is a worldwide leader in innovative and through social media. Strategically working on elements of, or right across the sustainable flooring. Light, volume, colour and material all play a part in user journey. Understanding IA, UX, face to face, storytelling, and customer shaping your interior design. The art lies in combining them, and Tarkett LVT psychology we build real world solutions. Pilot processes and stores, pop-ups, range makes a modular approach to flooring easy. Use the wide range of new store format, campaigns and on screen. Our mediums are vast, our tools unique finishes to harmonise the look and feel, or ring the changes with powerful, our approach creative yet tangible. We have sold cars in seconds, creatively contrasting shades, textures and formats. Express yourself with hundreds of thousands, pounds of stock in hours, developed apps, built Tarkett LVT, because floor is the new playground. For more information on hardware and written programmes. Swarm push boundaries and always Tarkett products please contact [email protected]. deliver. 180 Retail Design Expo Catalogue

Ted Todd Q20 The Silk Forest N20

18 Chesford Grange, Woolston, Warrington, Cheshire, WA1 4RQ, UK Main Street, Bagworth, Coalville, Leicestershire, LE67 1DN, UK Email: [email protected] Email: [email protected] Website: www.tedtodd.co.uk Website: www.thesilkforest.com

Ted Todd has been making quality hardwood floors for over two decades. Our We design and manufacture custom-built display props, artificial landscapes wood floors are simply transformational; they look exceptional and stand the plant and flower displays. Our own fire testing facilities make inherently fire- test of time. The reason for our success is simple - great design, superb retarded products a speciality. For the times when you say ‘someone must craftsmanship and the finest woods, responsibly sourced. We’re recognised know who makes this stuff’ we offer a sourcing service. That someone who leaders in providing the refined classic to the surprisingly unusual. Whether it’s usually knows is us or we know where to look to find it. Most of our Clients are a floor with an eclectic, industrial feel from our Urbanist Collection, or an household names, who keep coming to us because we work hard at antique or reclaimed floor from Victorian Woodworks, we inspire leading understanding what our Customers want. We understand roll-out schedules, designers worldwide to deliver exceptional retail spaces. brand & budget requirements. In short, we deliver, on time, to spec, to budget. The Silk Forest, good at the important but tedious bits with a refreshingly creative vision.

The Creative Engine Limited M34 Thorn Lighting Ltd T26

First Floor, Continental House, Oakridge, West End, Woking, Surrey, ZG Lighting (UK) Limited, Durhamgate, Spennymoor, Co Durham, GU24 9PJ, UK DL16 6HL, UK Email: [email protected] Email: [email protected] Website: www.creative-engine.co.uk Website: www.thornlighting.co.uk

Thorn Lighting in the UK is a brand of ZG Lighting (UK) Limited. Thorn is We deliver engaging, informative and immersive digital experiences in retail globally trusted supplier of outdoor and indoor luminaires with integrated stores Worldwide. Working in partnership with our retail marketing partner- controls. Our mission is to make great lighting available to all. Our high Horizon Retail Marketing Solutions. Established in 1987, we have a wealth of performance lighting solutions can be found in many different applications experience being one of the first digital media agencies. We have created such as retail, office, education, sport, road, tunnel, cityscape, or industry. thousands of successful projects for many of the world's most successful companies. We deliver; digital signage, interactive point of sale, on device demos, mobile experiences, lift & learn, customer metrics and product simulations.

The Reclaimed Flooring Company V30 Trade Lines Shop Equipment Ltd H62

64 Clerkenwell Road, London, EC1M 5PX, UK 32-34 Constitution Hill, Hockley, Birmingham, West Midlands, B19 3JT, UK Email: [email protected] Email: [email protected] Website: www.reclaimedflooringco.com Website: www.tradelines.co.uk

We believe all of our treasures and tailor-made creations to be pioneering With nearly 30 years expertise in the shop fittings business, Trade Lines offers vessels of creativity and craftsmanship. The methodology behind sourcing and top quality products at very competitive prices. It is one of the country’s largest crafting each piece of wood has been developed through years of manufacturers and importers of high quality mannequins, keeping up to speed experimentation by the collected expertise of hand-picked industry with the latest designs and trends worldwide. Its extensive collection of professionals. We provide the finest authentic reclaimed, replica reclaimed and mannequins and tailors dummies range from simple torsos to professional specialized new solid and engineered wood available today. An innovative ghost photography mannequins. The company’s team works closely with its range of patinas incorporates both antique and contemporary design concepts customers, offering bespoke shop fittings and fulfilling individual design blending history, new technology and an unrestricted approach to creativity requirements to create the perfect look for their store. Moreover, it also holds and craft. large stocks ready for immediate dispatch with a speedy next day courier service.

The Retail Factory P16 Trade Signs U11

Weir House, Upper Floor, Bailey Hills Road, Bingley, West Yorkshire, Unit 2, Icknield Way Industrial Estate, Tring, Hertfordshire, HP23 4JX, UK BD16 2RJ, UK Email: [email protected] Email: [email protected] Website: www.tradesignsuk.com/contact Website: www.theretailfactory.co.uk

The Retail Factory is the UK's number one supplier of retail supplies to the Trade Signs was originally established in 1994 and has become one of the fashion industry. We can assist with all of your Visual Merchandising needs, leading trade suppliers of signage & bespoke projects to the UK and Ireland. including Mannequins, POS, Display Cabinets and Stands, Garment Rails, We are an innovative manufacturer with a high reputation for quality and Hangers and Office Supplies. In addition we can also supply a complete service. The company has also developed and grown in line with the needs of Bespoke service to create your ideal retail space and environment. We also the industry offering more than just signs with lines in architectural metal work specialise in opening and refitting stores, from the shop floor to the staff and specialist LED Illuminations to help assist our customers to complete shop kitchen. With our unique Source, Store and Deliver service, we can supply all of fit outs and complex projects. your goods in one delivery, saving you time and money. Retail Design Expo Catalogue 181

TRO Retail R26 Universal Image Systems Limited U35

Holland House, 6 Church Street, Isleworth, TW7 6XB, UK 5 Brunel Court, Brunel Way, Colchester, Essex, CO4 9XP, UK Email: [email protected] Email: [email protected] Website: www.tro.com Website: www.uis.uk.com

TRO is a multi-award winning experiential marketing & events agency, UIS are a leading producer of tension fabric displays including led light boxes, passionate about connecting people and brands through memorable wall mounted and free standing frames and fabric graphics produced using experiences. The agency was named 2014 Eventia Agency of the Year. We create dye sublimation printing. Widely used throughout the retail environment our experiences that positively influence people's behaviour towards a brand, displays are affordable and are produced in the UK ultimately driving sales, working across: Live Events, Experiential Marketing and Retail Experience.

Ultima Retail H22 Up Up & Away G83

49-50 Causeway Road, Earlstrees Industrial Estate, Corby, Northants, Unit 16-18, Newlands End, Laindon, Basildon, Essex, SS15 6DU, UK NN17 4DU, UK Email: [email protected] Email: [email protected] Website: www.upupandaway.co.uk Website: www.ultimadisplays.co.uk Established for 25 years, Up, Up & Away are a leading national provider of Ultima Retail part of Ultima Displays is one of the largest manufacturing, balloon and party supplies. With warehouses in both London and Essex, we can distribution and service groups in the display, exhibition, retail and event offer our trade and retail customers a vast array of choice from thousands of market worldwide, making us the market leader in portable display and quirky and exciting products. From themed balloons, to tableware, decorations, graphics solutions to the trade to include products such as roller banners, pop- craft accessories, costumes and gifts, we are dedicated to sourcing the very up displays, flags, retail solutions, counters, exhibition stands and much more. best quality and value for money products from around the world - making We offer a One-Stop-Shop service for hardware and graphics plus sure we can meet the needs of any event or occasion. Our commitment to knowledgeable sales and support staff, an in-house Marketing agency, value, variety and excellent customer service means that many of our loyal manufacturing, R&D and 3D CAD Design team. Visit www.ultimadisplays.co.uk customers have stayed with us for many years and we have also been fortunate or call us on 01536 272250 enough to secure several industry accolades including Party Times? Best Wholesaler, Qualatex Gold and many more.

Umdasch E50 Visive Group F30

Unit 4 The Gallery, 54 Marston Street, Oxford, Oxfordshire, OX4 1LF, UK Ash Road South, Wrexham Industrial Estate, Wrexham, LL13 9UG, UK Email: [email protected] Email: [email protected] Website: www.umdasch-shopfitting.com Website: www.visivegroup.com

The Umdasch Shopfitting Group is a leading European shopfitting company Ledtech Ltd, trading as Visive, was formed in 2000 to develop innovative, with global experience. We are a multi-specialist in creating worlds of quality and reliable architectural LED lighting and smart control components. experience for retailers in sectors of fashion & lifestyle, food & care, premium & The creative design, assembly and manufacture of Visive products is travel as well as digital shopfitting. A service company with in-house undertaken from their UK hub in Wrexham under accredited quality manufacturing we work in partnership with retail brands to achieve procedures. Visive is supported globally by approved distribution partners to environments that optimise sales. supply blue chip retailers. The business is committed to developing close collaborative working partnerships with marketing agencies, designers, lighting consultants and sign manufacturers to offer smart LED lighting solutions.

Unibox G31 Visual Edge E22b

Unit C2 Greenside Way, Middleton, Manchester, Greater Manchester, Business Park, Strathmourne Drive, Strabane, Tyrone, BT82 9EA, UK M24 1SW, UK Email: [email protected] Email: [email protected] Website: www.visedge.com Website: www.unibox.co.uk

For over 25 years Unibox has worked alongside designers, architects, retailers, Visual Edge Limited is a signage company specialising in illuminated branding OEM’s and trade clients gathering a mass of experience in creating brilliant solutions using LED and Neon. We provide unique and bespoke retail branding retail, stunning exhibition and intelligent graphic display systems. Unibox are and merchandising across the UK and Ireland. We are launching a completely excited to exhibit and their stand will be filled with product examples and new sophisticated range of fabric tension systems that will allow for a different demonstrations to show off their extensive capabilities, knowledge, skill and and radical approach to changing your campaign and promotional branding experience. and merchandising graphics that will be quick, easy and cost effective. If you're looking for something new and dramatic you won't want to miss this! 182 Retail Design Expo Catalogue

Visual Retailing D20 Wanda Creative DES2

Kinderhuissingel 4J, 2013AS, Haarlem, North-Holland, Netherlands 20-21 Northfields Prospect, Putney Bridge Road, London, SW18 1PE, UK Email: [email protected] Email: [email protected] Website: www.visualretailing.com Website: www.wanda.uk.com

Wanda Creative has been creating new, commercially successful and We develop, distribute and support applications that make it easier to bring aspirational retail environments for nearly 30 years. We are strategic retail your products to market so you can focus on what you do best. Our solutions thinkers and designers and we understand how customers shop and the and applications are at the vanguard of the retail fashion wars because we processes which lead them to engaging in a purchase. Our list of clients is come from the trenches. With owners having combined over 30 years of diverse and wide ranging. We have been fortunate enough to create new fresh experience in the retail world, Visual Retailing develop and deliver visual and original trading concepts for brands such as Harrods, Hertz, Thomas Cook, planning and merchandising technology to fashion brands and retailers World Duty Free, Bacardi, Dufry, Sandals, Montblanc to name a few. We look worldwide, including: Marks & Spencer, Landmark Group, Asda, Tommy Hilfiger, forward to meeting you at Retail Design Expo 2016! Ralph Lauren, and many others.

Vitra H30 Waveguide Lighting Limited U10

30 Clerkenwell Road, London, EC1M 5PG, UK Station House, Station Approach, Atherton, Lancashire, M46 9LJ, UK Email: [email protected] Email: [email protected] Website: www.vitra.com Website: www.waveguidelighting.co.uk

Creating innovative products and concepts with great designers is Vitra’s Waveguide Lighting offers a comprehensive range of LED lighting products for essence. They are developed in Switzerland to build inspirational spaces for commercial, industrial and street lighting applications. Many of our products living, working, shopping and public areas. As of 2016, the Vitra brand not only utilise our patented end lit rod technology which is highly energy efficient but stands for office interiors as well as furniture, lighting and accessories for the gives superior light output and uniformity compared to other LED products. home, but also for intelligent shopfitting systems and custom-tailored retail Especially important for retail customers is being able to increase revenue by concepts. The retail specialists Vizona and Visplay, are once again unified under achieving optimal lighting for product presentation. Our extensive range of one brand name, Vitra. Ansorg completes our brand portfolio as a leading standard products should satisfy most requirements but we can also provide supplier of retail lighting solutions. made to measure solutions if your application is a little bit special. Whatever you choose, we'll typically save you around 70% on your current energy costs.

VKF Renzel (UK) Ltd F60 Waxman Architectural Tiles U38

20E harris business Park, Hanbury Road, Bromsgrove, B60 4BD, UK Grove Mills, Elland, West Yorkshire, HX5 9DZ, UK Email: [email protected] Email: [email protected] Website: www.tronitag.com Website: www.waxmanceramics.co.uk

VKF Renzel will be showing for the first time in the UK their new Tronitag ESL Established in 1981, Waxman Ceramics has developed into the largest supplier system. of mosaics in the UK as well as becoming one of the leading distributors in large format wall and floor tiles. Projects range from single dwellings to complete commercial developments and our extensive portfolio can reflect the performance required in even the most demanding technical specification. Working in partnership with some of the world’s leading suppliers and manufacturers, such as Villeroy & Boch, ensures that every product we source is of the highest quality.

Waddington and Ledger K40 WBC F31

W&L Group, The Waddington & Ledger Building, Lowfields Business Park, 15 Bessemer Park, 250 Milkwood Road, London, SE24 0HG, UK Elland, West Yorkshire, HX5 9DA, UK Email: [email protected] Email: [email protected] Website: www.wbc.co.uk Website: www.wlgroup.co.uk

We are a results driven marketing services group with a unique blend of WBC, the UK & Ireland’s largest wholesale trade supplier of gift packaging, Bags creative, production and business talent. We help brands stand out in their For Life & retail display is to showcase its new collection of retail display & markets and increase market share by out-thinking and out-selling their merchandising lines, including the BRIX modular display system©. Offering an competitors. innovative range of flexible display solutions that have broad appeal across a range of retail sectors, WBC works alongside store designers, VMs & business owners providing a ‘one-stop-shop’ enabling retailers to achieve a special point of difference, rather than the traditional shop fit. Luxury Vinyl Tiles

Light, volume, colour and material – all play a part in shaping your interior design. The art lies in combining them, and Tarkett’s LVT ranges make a modular approach to flooring easy. Use the wide range of unique finishes to harmonise the look and feel, or ring the changes with creatively contrasting shades, textures and formats. Express yourself with Tarkett LVT, because floor is the new playground. flooristhenewplayground.tarkett.com Come and visit us at the Retail Design Expo / 9-10th March 2016 on Stand R20 184 Retail Design Expo Catalogue

Wieland Electric G20

Riverside Business Centre, Walnut Tree Close, Guildford, Surrey, GU1 4UG, UK Email: [email protected] Website: www.wieland.co.uk

Wieland Electric products set the standards in pluggable connection technology for building automation and automation technology. Flexibility for the Future - Achieving cost reductions, spending less time on site and ensuring flexibility for the future challenges which this industry faces in both new-builds and refurbishment projects, Metalynx2 will help you achieve this with a fully flexible engineered solution.

Wonder Media Experience M10

Hessenplein 25, 2060, Antwerpen, Belgium Email: [email protected] Website: www.wonder.media/

Wonder Media Experience is a division of Wonder Media Group, a company changing the way of animation is experienced! Thanks to the unique developed AnimationNow! software we are able to bring animated characters to life to create a unique impact on audiences in the education, broadcast, live events and corporate markets. Animated characters are an excellent way to communicate with your audience and create emotional connections to drive engagement. Wonder Media Experience division is dedicated to providing real- time character animation tools and solutions for all media.

Zumtobel Lighting Ltd T26

ZG Lighting (UK) Limited, Chiltern Park, Chiltern Hill, Chalfont St Peter, Buckinghamshire, SL9 9FG, UK Email: [email protected] Website: www.zumtobel.com/gb-en/

ZUMTOBEL. We empower everybody to enjoy the light that we all love. Zumtobel, a company of the Zumtobel Group, is an internationally leading supplier of innovative and integral lighting solutions for professional indoor and outdoor building lighting applications.

THORN. Our Mission - We make great lighting available to all. Thorn Lighting is a globally trusted supplier of outdoor and indoor luminaires with integrated controls. Our high performance lighting solutions can be found in many different applications such as sport, road, tunnel, cityscape, office, education or industry. Retail Design Expo Catalogue 185

Architects Wanda Creative DES2 Waxman Ceramics Ltd U38 AM System Ltd N16 Barber Design Consultancy Ltd G21 Digital screens/signage Barberini Allestimenti V10 CD (UK) Ltd E30 100% Group S6 Colorful K65 Allied Group, Innovations & Solutions Ltd M18 Doro Tape L20 BGREKLAM d.o.o H80 Ganter UK Ltd P3 CJ Retail Solutions Ltd F40 GLASSOLUTIONS H72 Colorful K65 Global Display E40 Harrison Instore C50 HI-MACS by LG Hausys Q9 Horizon Retail Marketing Solutions M34 International Decorative Surfaces P4 Iconeme P6 JE+1 DES7 ISI Global P12 Moduleo G30 Merson Signs S30 Ormerod Architects Q34 Momentum Instore Q10 Rossetti Edizioni V26 Progress Lighting F75 Smart Pixels Q5 PromoSigns Ltd L30 Unibox G31 Service Graphics N30 Waxman Ceramics Ltd U38 Signwaves Ltd Y2 Smart Pixels Q5 Baskets and Trollies Agency Solutions Diverse Ltd T10 The Creative Engine Limited M34 Araven S.L T22 Unibox G31 Smart Pixels Q5 Flooring, surfaces and walls Design Consultancies Allied Group, Innovations & Solutions Ltd M18 Allied Group, Innovations & Solutions Ltd M18 A.T. Industries Ltd H20 AM System Ltd N16 CD (UK) Ltd E30 Barber Design Consultancy Ltd G21 Ceramiche Caesar SpA E20 Briggs Hillier H21 Colorful K65 CD (UK) Ltd E30 Display by Design G75 cdw+partners D41 Doro Tape L20 Checkland Kindleysides E32a Ganter UK Ltd P3 CJ Retail Solutions Ltd F40 GLASSOLUTIONS H72 Colorful K65 HI-MACS by LG Hausys Q9 Design4Retail DES5 International Decorative Surfaces P4 Display by Design G75 Merson Signs S30 Display Team UK Ltd J50 Moduleo G30 Doro Tape L20 Orgbar Aluminum Ltd L31 Double Retail Ltd DES3 PromoSigns Ltd L30 Ganter UK Ltd P3 Service Graphics N30 GLASSOLUTIONS H72 Signwaves Ltd Y2 Global Display E40 Smart Pixels Q5 Green Room H40 Solus Ceramics Q2 Harrison Instore C50 Strata Tiles Ltd F61 Horizon Retail Marketing Solutions M34 Tarkett Ltd R20 International Decorative Surfaces P4 Ted Todd Q20 ISI Global P12 The Reclaimed Flooring Company V30 Merson Signs S30 Unibox G31 Millington Associates DES6 Visual Edge E22b Moduleo G30 Waxman Ceramics Ltd U38 officeTwelve DES4 Ormerod Architects Q34 Furniture, Furnishings and Fixtures Quadrant2Design J61 (including display cases, storage etc) Retail Design Solutions H71 Rossetti Edizioni V26 100% Group S6 Service Graphics N30 Allied Group, Innovations & Solutions Ltd M18 Shopworks DES8 AM System Ltd N16 Smart Pixels Q5 Amwell Systems Ltd V22 Solutions Diverse Ltd T10 Barberini Allestimenti V10 Tait D64 BGREKLAM d.o.o H80 The Creative Engine Limited M34 CD (UK) Ltd E30 TRO Retail R26 CJ Retail Solutions Ltd F40 Unibox G31 Doro Tape L20 Retail Design Expo Catalogue 187

Double Retail Ltd DES3 Non-digital signage, graphics, Ganter UK Ltd P3 large format print Global Display E40 Harrison Instore C50 100% Group S6 HI-MACS by LG Hausys Q9 Allied Group, Innovations & Solutions Ltd M18 Horizon Retail Marketing Solutions M34 Barber Design Consultancy Ltd G21 International Decorative Surfaces P4 B-Loony Ltd R34 ISI Global P12 CJ Retail Solutions Ltd F40 Magrini UK Ltd M22 Colorful K65 Momentum Instore Q10 Display by Design G75 Orgbar Aluminum Ltd L31 Doro Tape L20 Rossetti Edizioni V26 Durable UK Ltd N22 Signwaves Ltd Y2 Four Graphics Ltd N14 Smart Pixels Q5 Harrison Instore C50 Solits M29 HI-MACS by LG Hausys Q9 Solutions Diverse Ltd T10 Horizon Retail Marketing Solutions M34 Umdasch E50 ISI Global P12 Unibox G31 Leach Impact E70 Wieland Electric G20 Merson Signs S30 Momentum Instore Q10 In-store media, music, video, Quadrant2Design J61 special effects and aromas Service Graphics N30 Signwaves Ltd Y2 Allied Group, Innovations & Solutions Ltd M18 Ultima Retail H22 Harrison Instore C50 Unibox G31 Service Graphics N30 Visual Edge E22b Smart Pixels Q5 The Creative Engine Limited M34 Point of Sale/Point of Purchase Wonder Media Experience M10 (includes permanent and semi-permanent plus kiosks) Lighting 100% Group S6 Allied Group, Innovations & Solutions Ltd M18 Allied Group, Innovations & Solutions Ltd M18 BARO Lighting UK Ltd G62 AM System Ltd N16 Bright Goods E55 BGREKLAM d.o.o H80 CD (UK) Ltd E30 B-Loony Ltd R34 Dextretail F23 Briggs Hillier H21 Feilo Sylvania P22 CJ Retail Solutions Ltd F40 Ganter UK Ltd P3 Design & Display U22 Harrison Instore C50 Display by Design G75 iGuzzini - Tuneable Light Lab G32 Double Retail Ltd DES3 ISI Global P12 Durable UK Ltd N22 Martini Light U28 Four Graphics Ltd N14 Merson Signs S30 Ganter UK Ltd P3 Orgbar Aluminum Ltd L31 Global Display E40 Philips Lighting T30 Harrison Instore C50 Progress Lighting F75 Horizon Retail Marketing Solutions M34 Quattrobi P18 International Decorative Surfaces P4 Reggiani Lighting Ltd P20 ISI Global P12 Self Electronics J60 Leach Impact E70 Smart Pixels Q5 Merson Signs S30 Unibox G31 Mirri - A Division of Celloglas V20 Visive Group F30 Momentum Instore Q10 Wieland Electric G20 officeTwelve DES4 Orgbar Aluminum Ltd L31 Media/Education/Trade Associations Quadrant2Design J61 Service Graphics N30 A1 Retail U30 Signwaves Ltd Y2 CD (UK) Ltd E30 Smart Pixels Q5 Retail Focus N1 Solits M29 Smart Pixels Q5 Solutions Diverse Ltd T10 Wonder Media Experience M10 The Creative Engine Limited M34 Unibox G31 Visual Edge E22b Wonder Media Experience M10 188 Retail Design Expo Catalogue

Research/Insights/Trend Consultancies Moduleo G30 Momentum Instore Q10 Briggs Hillier H21 Orgbar Aluminum Ltd L31 CD (UK) Ltd E30 PromoSigns Ltd L30 Checkland Kindleysides E32a Rossetti Edizioni V26 Global Display E40 Smart Pixels Q5 HI-MACS by LG Hausys Q9 Solits M29 ISI Global P12 Solutions Diverse Ltd T10 Smart Pixels Q5 Trade Lines Shop Equipment Ltd H62 Stylus U40 Umdasch E50 The Creative Engine Limited M34 Unibox G31

Shelving, racks, showcases, Visual Merchandising, displays, mannequins counters and packaging AM System Ltd N16 AM System Ltd N16 A.T. Industries Ltd H20 BGREKLAM d.o.o H80 Barber Design Consultancy Ltd G21 CD (UK) Ltd E30 B-Loony Ltd R34 CJ Retail Solutions Ltd F40 CD (UK) Ltd E30 Colorful K65 CJ Retail Solutions Ltd F40 Design & Display U22 Colorful K65 Display by Design G75 Design & Display U22 Ganter UK Ltd P3 Display by Design G75 Global Display E40 Doro Tape L20 Harrison Instore C50 Durable UK Ltd N22 HI-MACS by LG Hausys Q9 Four Graphics Ltd N14 Horizon Retail Marketing Solutions M34 Ganter UK Ltd P3 International Decorative Surfaces P4 Global Display E40 ISI Global P12 Harrison Instore C50 Magrini UK Ltd M22 HMK Satis Destekleme Urunleri Mirri - A Division of Celloglas V20 Iml. Ith. Ihr. San. ve Tic. A.S. N12 Orgbar Aluminum Ltd L31 Iconeme P6 Quadrant2Design J61 International Decorative Surfaces P4 Rossetti Edizioni V26 ISI Global P12 Self Electronics J60 JE+1 DES7 Signwaves Ltd Y2 Leach Impact E70 Smart Pixels Q5 Millington Associates DES6 Solits M29 Mirri - A Division of Celloglas V20 Trade Lines Shop Equipment Ltd H62 Orgbar Aluminum Ltd L31 Unibox G31 Quadrant2Design J61 Wieland Electric G20 Service Graphics N30 Signwaves Ltd Y2 Shop Fitters Smart Pixels Q5 Solits M29 100% Group S6 Trade Lines Shop Equipment Ltd H62 Allied Group, Innovations & Solutions Ltd M18 Ultima Retail H22 AM System Ltd N16 Unibox G31 Barber Design Consultancy Ltd G21 Visual Edge E22b Barberini Allestimenti V10 Wonder Media Experience M10 BGREKLAM d.o.o H80 CD (UK) Ltd E30 CJ Retail Solutions Ltd F40 Colorful K65 Design & Display U22 Display by Design G75 Display Team UK Ltd J50 Doro Tape L20 Ganter UK Ltd P3 GLASSOLUTIONS H72 Global Display E40 Harrison Instore C50 HI-MACS by LG Hausys Q9 International Decorative Surfaces P4 ISI Global P12 Magrini UK Ltd M22 Millington Associates DES6

Stand 1125

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