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Official Showguides OFFICIAL SHOWGUIDES SEGURA LETS YOU TRACK WHO SUPPLIED: EVERY COMPONENT, EVERY STEP OF THE WAY, EVERY TIME VISIT US AT STAND 1015 RBTE Catalogue WELCOME TO RBTE, RETAIL DIGITAL SIGNAGE EXPO AND RETAIL DESIGN EXPO Welcome to the best retail show in the world! The co-located RBTE, RETAIL DESIGN EXPO and funded. More good news is that the suppliers of technology, branding RETAIL DIGITAL SIGNAGE EXPO is the only annual and design solutions are innovating like never before to come up with retail event on the globe that covers all the clever products and services to help the retailer win. No retailer can elements of the modern omnichannel market and stand still for a moment in this dynamic environment. They must keep all the customer touchpoints. abreast of developments - how customers will be shopping tomorrow Retailers are in the eye of the storm of change, and what their demands will be. challenge and innovation. In this state of flux it is That’s why RBTE (technology) and Retail Design Expo (design) and the crucial for retailers to try to keep up with their newly launched Retail Digital Signage Expo are absolutely essential for customers' constantly changing shopping habits and demands across all retailers. In one place for two days visitors will find out what’s new and channels. Those that don't will fail. what is around the corner: 650 exhibitors, more than 290 speakers in the With this ‘whirlwind of change’ retailers are being bombarded with a conference sessions, bootcamps, innovation trails and awards, huge range of innovations, from i beacons, RFID and other location- workshops, networking, student awards and more. based marketing tools, a raft of loyalty solutions to the mind boggling Enjoy the show! number of mobile payment initiatives. There is also one hour delivery, international eCommerce, social media, AR and VR, click and collect, big data and analytics and more! They are all being driven by the consumer, and finding the right partners to work with is business-critical to helping them survive and flourish. Emma Easterbrook Retail has never been so competitive and retailers need to listen to Group Marketing Director, Legend customers and get smart. They need to invest in the total range of solutions that will win and retain customers. Some 80 per cent of sales PS And don’t forget we also publish the best retail magazines too – still take place in-store, so make them nicer – easier to navigate, better Essential Retail, Essential Ecommerce and Retail Design World. Make looking, with fewer queues, happier and more knowledgeable staff. sure you are registered to receive them regularly in your inbox with the All this is good news for the better retailers and those that are well best news and commentary on retail today! RBTE, RETAIL DIGITAL SIGNAGE EXPO AND RETAIL DESIGN EXPO LAYOUT #RBTE2016 Official OFFICIALShowguide SHOWGUIDE EXHIBITION • CONFERENCES • SEMINARS • WORKSHOPS • NETWORKING SEGURA LETS YOU TRACK WHO SUPPLIED: EVERY COMPONENT, EVERY STEP OF THE WAY, EVERY TIME VISIT US AT STAND 1015 RBTE Catalogue 3 Retail Business Technology Expo is organised by: CONTENTS Legend Exhibitions Limited, 6 Morie Street, London SW18 1SL, UK Tel: +44 (0)20 8874 2728 www.rbtexpo.com Welcome 4 This Catalogue is designed and produced on behalf of Legend Exhibitions by Conference Programme 6-13 Acknowledgements 14 Showtime Media Services Ltd Managing Director: David Benson Sales Office Manager: Lesley Maisey Retailer Bootcamps 16 Sales: Stuart Lawless Design: Andy Milsom Accounts: Mark Benson Retailer Bootcamp sponsors 17 Editorial: Suzanne Powles Showtime Media Services Ltd, Suite 2 & 3, 37 Bury Mead Road, Hitchin, RBTE Innovation Trail and Awards 18 Hertfordshire, SG5 1RT, UK T: +44 (0)1462 420 009 F: +44 (0)1462 642 464 Features at RBTE 20 E: [email protected] W: www.showtimemedia.com Environmental Statement - Visitor Information 20 Sustainable paper All publications produced by SMS are printed on paper from sustainable forests, manufactured A-Z List of Exhibitors 22-23 using Elemental Chlorine-Free (ECF) bleach and 100% recyclable chemical fibres. The paper is also 100% recyclable and is from natural and renewable resources. Floorplan 24-25 While every effort has been made to ensure the accuracy in the compilation of this magazine, News 26 the organisers and publishers cannot accept liability for content of any promotional material, errors and omissions. Exhibitor Profiles 43 Please note there will be camera crews at the event filming for promotional purposes. Product Listing Guide 91 IF YOU COULD SAVE MONEY, WHILST VISIT US AT BEING ETHICALLY RESPONSIBLE, STAND WHY WOULDN’T YOU? 1015 4 RBTE Catalogue WELCOME TO RBTE 2016 We have the strongest ever line up of suppliers, with new additions such as Fujitsu, IBM Marketing Cloud, K3 and Barclaycard, who join seasoned exhibitors such as HP, Dell, Toshiba, PayPal, Oracle and Samsung With over 350 international forget to come along and find out which leading suppliers RBTE is innovation was selected as number one – the undoubtedly Europe’s largest winner will be unveiled at the Big Party, and most influential retail sponsored by DILAX, starting at 4.45pm on Thank you to the solutions event. Wednesday in the Dell Champagne Bar. “members of all of our We’ve been hard at work to The In-Store Customer RFID Experience steering committees bring you an event that’s innovative, makes a welcome return for 2016. With the throughout the years. informative and inspirational. Our conference increased importance of real-time inventory Your advice and programme is absolutely packed with Europe’s to enable retailers to become truly leading retailers all dedicated to solving the omnichannel, not to mention more and more guidance has inspired issues dominating the retail world and helping customers enjoying click & collect, the every RBTE drive new customers to your business. Look benefits of RFID can not be overlooked. out for keynotes from Mark Lewis, Head of early years and believed in our vision. Thank Omnichannel Customer Ordering, JOHN And don’t forget to check out our exciting new you to all the media titles that have got behind LEWIS; Luke Jensen, Former Group area – the eCommerce Quarter – in addition us since year one, running previews and Development Director, SAINSBURY'S; Simon to the hundreds of exhibitors throughout RBTE adverts to spread the RBTE brand throughout Roberts, Executive VP of Walgreens Boots that offer some kind of eCommerce solution, the industry. Thank you to the members of all Alliance. and President, BOOTS; Steve the eCommerce Quarter features over 60 of our steering committees throughout the Johnson, Head of Central Operations, eCommerce solutions specialists together with years. Your advice and guidance has inspired CARPETRIGHT; Robbie Feather, Director of a dedicated eCommerce Theatre – sponsored every RBTE. And finally thank you to you, the Online, SAINSBURY'S; Terry Duddy, Non by IBM Marketing Cloud. visitors. Your support and attendance Executive Director, DEBENHAMS and William continues to grow and we look forward to Kim, CEO, ALL SAINTS. With so much going on, the K3 Retailer bringing you a relevant and innovative event Lounge is the perfect retreat for retailers to that gives you the tools to take your business We’ve revamped classic favourites, with the relax and network in a vendor free area. Drop to the next level. Retailer Bootcamps offering inspirational in, grab a coffee and take some time to plan practical advice that attendees can take back to your visit…and don’t forget to look out for the the office and immediately implement to all Golden Envelopes…! And if your phone runs areas of the retail business. And the Innovation out of power (and you need to refuel as well), Trail and Awards, sponsored by BT, now takes there’s also the PayPal Chill & Charge Lounge. an even more prominent role in the show, with the Winners Wall displaying the most It’s been an incredible 6 years and I’d like to innovative solutions and products at RBTE, extend some very worthy thank-yous. Thank Matt Bradley selected by our jury of industry experts. Don’t you to all the suppliers who took the risk in the Event Director TECHNOLOGY THAT HELPS ORGANISATIONS VISIT US AT TO BECOME COMPLIANT THROUGH STAND SUPPLY CHAIN CLARITY 1015 Segura lets you track who supplied: EVERY COMPONENT EVERY STEP OF THE WAY EVERY TIME Segura helps organisations to become compliant through supply chain clarity. With technology that confirms, tracks and verifies each supplier your organisation can save time, money and ensure that your ethical standards are met. Time to get Segura compliant? Come and visit us on STAND 1015 to find out more segura.co.uk 6 RBTE Catalogue CONFERENCE PROGRAMME Sponsored by Wednesday 9 March Theatre A 10.00 Chair's Welcome and Intro 13.30 Chair’s Welcome and Intro James Pepper, Technical Services Director, VISTA Jevern Partridge, Consulting Manager, JAVELIN GROUP 10.10 John Lewis’ journey to becoming omnichannel 13.35 Strengthening the IKEA brand with loyalty programmes • Overview of our customer journey • Introducing new members better • How the roles of partners have changed in an omnichannel • Connecting new members to the core of the brand world • Using technology to optimise the brand introduction • The importance of investing in technology and retail • Getting members more engaged innovation Magnus Holst, Communication Manager, IKEA • Insights into our plans with customer ordering both online and instore 14.15 INTERVIEW: Making chocolate even more exciting • Overcoming
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