What your local

is doing for your local community

www.apptcorp.com Appt Corporation is an authorised franchisee of McDonald’s 3 Atul Pathak OBE Managing Director Appt Corporation Ltd t/a McDonald’s Education

After a positive and Just 14 years ago, we had one We will also present the range of successful 2016, this year restaurant and now, due to our rapid Appt Corporation believes growth, we have become an integral in the value of education possibilities offered when working for promises to be just as busy part of the local communities we serve McDonald’s. for Appt Corporation. and take our role extremely seriously. and is working alongside the Education As well as offering work experience We currently employ around 2,500 This year, we will celebrate the fourth Business Partnership to placements in our restaurants, we will give students the chance to staff and serve more than 18 million annual Atul Pathak Community support students gain real meals per year in our 29 McDonald’s Awards and are keen to find practice their interview skills, providing restaurants located around West applicants from around the areas in life skills. feedback and encouragement to help London, North London and Berkshire. which our restaurants are located. boost their confidence. You can find more information about We have taken this opportunity these awards in the community section to share our love of the hospitality In addition, Appt Corporation of our website. industry and will be visiting various has offered the use of our various schools to talk to students about the restaurant facilities to help schools options available to them. teach courses in food technology and safety. 2 5 Helping Ronald McDonald House Charities keep families close to their children in hospital A Parent’s Testimony

Ronald McDonald House them to stay connected and £300,000 in the last five years alone. Amy and her family stayed “Twice last year we stayed at the Guy’s Charities provides free maintain a sense of normal We also donate a percentage of our sales to the charity and each in a Ronald McDonald and St Thomas’ House and we couldn’t ‘home away from home’ family life. be more thankful – it is such a great restaurant has a collection box for House after their son Noah accommodation for families customer donations as well as running place. Going to a hospital far from home was born prematurely with children requiring long fundraising initiatives. can be a frightening experience for a and suffered from health “Having a bed to sleep in, a shower term hospital care, helping child so it is important they have their to wash in and going back there in families close by for love and comfort. complications. the evenings to meals cooked by the volunteers was such a weight off our “If it wasn’t for the Ronald McDonald Appt Corporation has been minds.” - Amy, Noah’s Mum House and the wonderful staff we supporting Ronald McDonald House wouldn’t have been able to stay in Charities since 2006 and has raised London and be by Noah’s side each day.

4 www.justgiving.com/ApptCorpEvelinaLondon 7 The new Ronald McDonald Supporting local charities in 2016 House at the Evelina London Last year’s winners of the Atul Pathak Community Awards

SFL Mad Kisharon Enterprise Getting Together, Children’s Hospital This small charity is committed to Creates accessible opportunities and Aims to reduce isolation amongst the helping young people in Enfield secure provides training for people with learning elderly and contribute to their health by employment disabilities in order to allow them the same promoting fitness and diabetes awareness employment opportunities as their peers The Adnan Jaffery Educational Trust Voice of Dalit International At the end of 2016, Ronald McDonald House Charities This is an academic mentoring charity which Sebastian’s Action Fund, Bracknell Aims to empower the poorest and most opened a 59-bedroom House to support the families of seeks to improve academic performance Supports families with seriously ill children marginalised in society, with a focus, on and personal improvement for students not or those suffering from life-limiting illnesses Dalits, Untouchables and the Indigenous children being treated at the Evelina London Children’s performing to their potential by providing holidays for the entire family Hospital, which is part of Guy’s and St. Thomas’ NHS in a purpose built holiday home Voice of Women A space for woman in to socialise, Hospital Foundation in . Northwest Two Residents Association engage in cultural activities, exercise and Strives to improve the quality of life in the to provide legal advice for those who may This House replaced the existing Ronald McDonald House which had just 20 community by promoting recycling, social need it events and gardening to bring people bedrooms and was located further away from the new Evelina site. together Memory Lane Café & Carers Club A small charity that provides a safe McDonald’s and the team at your local restaurant are always keen to support this Berkshire Community First Responders environment for anyone with Alzheimer’s, fantastic charity and would be grateful if you join them by making a donation on the Works with local communities and the dementia and/or memory loss Appt Corporation’s Just Giving Page dedicated to the Evelina London Children’s emergency services to provide crucial life Hospital House. saving treatment in the minutes before an Cherry Lodge Cancer Care ambulance arrives Enhances and complements the treatment offered to people living with cancer www.justgiving.com/ApptCorpEvelinaLondon 6 9 Creating

Opportunities Ria: from crew member to Devang: from crew member Vania: from crew member business manager to operations consultant to assistant manager

Ria started as a crew member in 2001 Devang started as a part-time crew Vania started as a full-time crew Apprenticeships & Training Local Employees Promoting Within working part-time whilst studying member in 2004 and, after expressing member in 2012 having recently at university. After completing her a desire to remain with Appt completed a degree in marketing. So far 165 staff members have Our 2,500 employees are our We always seek to promote from Masters degree, Ria decided to Corporation, he was promoted to She knew from the start that she completed apprenticeships and over most valuable asset and we make within and value our staff. Most of Appt continue her career within Appt Shift Manager in 2006. He joined the wanted a career within Appt 400 have achieved a GCSE equivalent special efforts to provide work for Corporation’s senior management Corporation and in 2006 she was salaried manager trainee programme Corporation. In 2015, Vania was qualification in Maths and English. This people living in the areas around our team began as crew members promoted to a 2nd Assistant Manager in 2008 and continued working his promoted to Crew Trainer and later gives our staff a sense of achievement restaurants. Through McDonald’s before achieving promotions. This before receiving a further promotion way up. Devang was promoted to promoted to Shift Manager. This year and pride which in turn leads to the programmes, we offer staff the demonstrates our commitment to new to 1st Assistant Manager. In 2016 Ria Business Manager in 2010 and in Vania joined the salaried manager highest level of customer care. opportunity to enhance their employees and highlights the great became the Business Manager of our 2017 he was promoted to the position trainee programme as a 2nd Assistant skills and to engage in nationally opportunities restaurant. of Operations Consultant. He is now in Manager and is currently based at recognised qualifications held in Appt we offer. charge of 6 of our restaurants. Lido, the same restaurant she Corporation’s own training centre. joined as a crew member.

8 11 Appt Corporation is proud to

support the following charities OnSide Youth Zones in Barnet is part of a new charity which aims to build a network of youth centres fit for the 21st Century, providing young people with a safe and and community groups affordable place to visit in their leisure time.

Sufra Food Bank & Kitchen NW London is a community food bank based in the London Borough of Brent. It provides a lifeline for families who might not have enough food or need extra support. It also runs a food academy and advice surgeries.

Acton Homeless Concern’s mission is to Circle Collective was created in 2010 Ealing Street Pastors is a group provide a caring and safe environment to help unemployed young people made up of individuals from churches for homeless people and those from other learn and develop workplace skills, across the Borough of Ealing. They Community Action on Dementia Brent is a charity which is run by volunteers who disadvantaged groups. It is the Mayor of confidence, a positive mind set and care deeply about the communities support local residents and businesses to create a dementia friendly borough. The Ealing’s chosen charity for 2016-17. the self-discipline needed to secure life of Ealing, Acton and and the aim is to improve the wellbeing of those affected by dementia. changing permanent employment. pastors patrol the streets of these areas to listen, help and care.

10 13 Supporting and Sport sponsoring our local teams

AEK Youth FC Whetstone United Rangers (Youth) We will continue to sponsor the game, such as discipline and Palmers Green Swiss Cottage and Kilburn teamwork. We are proud of our up and coming football AFC Wimbledon Girls Gibbons Wreckers Youth Manor Youth contribution to these new and growing Richmond Hayes and Southall teams in the local area. teams and will continue to support their efforts. Spartans Youth St Katherines FC Over the last year we have continued Ealing Shepherds Bush to support grassroots football by donating kits to various local Larkspur Rovers Youth St Albans Rangers teams. Football is a great way for Hanwell and Acton Barnet and Potters Bar young people to stay fit and healthy whilst learning skills that go beyond Alexandra Park Edson Youth and Friern Barnet and

Acton Ealing Whistlers Youth and

12 15 Atul Pathak

Community Awards Lord Sheikh presents an award to Berkshire Northwest Two Residents David Burrowes MP with Memory Lane Community First Responders Association & Dawn Butler MP Cafe & Carers and SFL Mad

The Atul Pathak These organisations play a vital Community Awards role within the community and are awarded a one-off donation of support small charities and between £500 and £2000 to aid community groups through their work. Virendra Sharma MP & Voice of Dalit & Sebastian’s Action Fund financial contributions Voice of Women Stephen Pound MP & Dr Philip Lee MP Applications for the Community Tulip Siddiq MP with Adnan Jaffery Education Trust and an annual corporate Awards need to be submitted by early partnership. summer. Please visit the Community Awards section of our website at www.apptcorp.com to find out more.

Kisharon Enterprise & Mike Freer MP Theresa Villiers MP Richard Harrington MP & & Cherry Lodge Cancer Care SFL Mad 14 17

Appt Corporation cares about the environment and each restaurant undertakes a litter patrol three times a day. During these patrols staff pick up litter within a 100-metre radius of the restaurant. This includes all types of litter as well our Environment own packaging.

Since 2003, Appt These areas have experienced issues In addition to collecting litter, our Corporation has organised with litter, graffiti and dirt and our teams cut grass and clear gardens for clean up campaign is supported by older and disabled residents as well as an annual deep clean in local police officers, councillors removing graffiti. an area near one of our and MPs. restaurants. Our regular ‘Love Where You Live’ McDonald’s is also the primary campaign aims to give residents Seeking to minimise our impact on the sponsor of the Mayor of London’s and staff pride in the areas that our Capital Cleanup programme. The restaurants serve. local environment Appt Corporation always seeks to minimise its impact on the environment and works closely with local councillors and MPs.

16 19

Appt Corporation, which the Armed Forces a huge debt and this runs your McDonald’s, is the is a way that we can demonstrate our support.” - Atul Pathak Everyone first franchisee in the UK to sign the Armed Forces “I am delighted that Appt Corporation www.remploy.co.uk Corporate Covenant. has demonstrated their support for the Armed Forces’ community and has signed the Covenant. It ensures has something By supporting the Covenant, we that members of the Armed Forces’ pledge to support the employment community get the fair treatment they of veterans both young and old and deserve. Over 1000 businesses have to support our team members who now pledged to support the Covenant to offer decide to join the armed forces, both but we must continue to spread this www.mencap.org.uk regular and reserve. We will do this message.” - The Rt Hon Sir Michael by accommodating their training and Fallon MP, Secretary of State for deployment wherever possible. Appt Corporation is more than an equal opportunities Defence employer, it believes in employment for all. The Covenant was jointly signed by Atul Pathak, Managing Director of We believe that everyone has something to offer and will always do what we can Appt Corp, and Lieutenant General www.pureinnovations.co.uk to help those who may find it harder to apply for a job online or have learning James Bashall. difficulties that create additional personal challenges. “We are proud to sign the Corporate Appt Corporation works alongside three charities - Mencap, Remploy and Pure Covenant and join the growing list of Innovations – to match the right job at our McDonald’s restaurants to the right person. leading companies who have already done so. Each and every one of us owe

18 21 Business Awards: Our Restaurants Are Changing

Since 2003, when we Having grown to 29 restaurants, the the Decade at the Women Investing in the future opened our first McDonald’s local communities we serve remain Economic Forum 2017, where he Over the next few years, we will be making large-scale investments in our our priority. gave a speech on the importance of restaurants to enhance customer experience and satisfaction. Our restaurants will restaurant in Southall, corporate social responsibility in the be transformed to provide more choice in how to place and pay for orders and will west London, Appt Earlier this year we were awarded making of a successful business. be refurbished to provide a fresh and contemporary décor. Corporation has often Franchise of the Year at the West London Business Awards 2017, and We are hugely proud of these awards been acknowledged for its were recognised for the positive as they strengthen our role within the Kiosk ordering achievements in business influence we have had on both our community and encourage us to work One of the new features in some of our restaurants are touch screen order kiosks. and for the work carried out staff and customers. even harder for the people we serve. Our Swiss Cottage restaurant was one of the first in London to install these. It was also the first restaurant to offer table service, so once customers have placed their in local communities. Atul Pathak, Managing Director of order, they can sit down and relax while their food is prepared and then delivered to Appt Corporation, has also been their table. acknowledged for the role he has played in the many achievements made since the opening the first Striving for a sustainable future restaurant. He was awarded Leader of McDonald’s recognises its responsibility to protect and preserve the environment for future generations. That is why McDonald’s has a sustainable sourcing policy for food and packaging and aims to use our planet’s resources efficiently.

20 23 Prime Minister opens newly refurbished Maidenhead McDonald’s

Prime Minister Theresa May While the Prime Minister was at the The new restaurant allows was the guest of honour event we discussed our desire to McDonald’s crew to widen their skill give back to local communities and set. More team members can be at the reopening of our charities through projects such as the positioned in front of the counter Maidenhead High Street Atul Pathak Community Awards. to welcome customers, help them restaurant in March 2017. navigate the new digital menu boards “I am delighted that the Prime Minister and to provide table service. This is the latest restaurant attended the reopening of our to benefit from investment Maidenhead restaurant and showed and now has a fresh and her support for the work we are doing within our community. It made the day attractive décor as well as even more special and memorable for exciting digital technology. our staff members, and highlights her extensive support for local businesses and the high street.” – Atul Pathak

22 Your local

These McDonald’s restaurants are owned and operated by Appt Corporation.

Acton Friern Barnet Kilburn North Acton Shepherds Bush 147-151 High Street Unit 11, Friern Bridge Retail Park 127-129 High Road 12 Leamington Park 89-90 Road London W3 6LP Pegasus Way London NW6 6JJ North Acton London T: 020 8993 4480 London N11 3PW T: 020 7624 9559 London W3 6TJ W12 8LR T: 020 8368 8533 T: 020 8749 7168 Bracknell Kings Road 62 High Street 49 Kings Road London Crown Hotel Southall Bracknell RG12 1DP Units 7 & 8 Chelsea 144 Praed Street 170 The Broadway T: 01344 300 150 Broadway Shopping Centre London Paddington London W2 1HU Hammersmith Broadway SW3 4ND UB1 1NN Brent Cross W6 9YD T: 020 7402 9259 T: 020 7824 8133 T: 020 8893 6655 Unit 27-28, Shopping Centre T: 020 8563 1514 Palmers Green London NW4 3FQ Neasden Swiss Cottage 286 Green Lanes T: 020 8203 8412 Hanwell 506 Neasden Lane 4 Harben Parade London N13 5TU Iron Bridge London Finchley Road Colindale Uxbridge Road NW10 0EA T: 020 888 69591 London 157 Colindeep Lane Middlesex UB1 3EG T: 020 8208 1151 Potters Bar NW3 6JP London NW9 6DB T: 020 8571 0762 Metropolitan House T: 020 7722 7084 T: 020 8205 4140 North Finchley Hayes 3 Darkes Lane 772-774 High Road Wembley Cricklewood 22-24 Station Road Herts EN6 1AJ London N12 9QH 482-484 High Road 136-140 Cricklewood Broadway Middlesex UB3 4DA T: 020 8446 8301 T: 01707 652 357 London London NW2 3EE T: 020 8573 9328 HA9 7BH T: 020 8450 9263 Gate Queensway High Barnet 76-78 Queensway T: 020 8903 9960 Ealing 108-110 Notting Hill Gate 102 High Street London London W2 3LR Unit 1, 1-8, The Broadway Windsor Barnet EN5 5XQ T: 020 7727 5486 London W5 2ND W11 3QA 13-14 Thames Street T: 020 8441 1013 T: 020 7792 4151 Windsor T: 020 8840 6160 Richmond Berkshire SL4 1PL Maidenhead 30 The Quadrant Finchley Lido 108-110 Kensington High St T: 01753 864 792 65-67 High Street Richmond Finchley Lido Leisure Centre London W8 4SG High Road, London N12 0GL Maidenhead SL6 1JT TW9 1DN T: 020 7937 3705 T: 020 8445 6101 T: 01628 627 087 T: 020 8332 2820