Dive Silfra Identification Matrix HAZARD IDENTIFICATION, & CONTROL PLAN To be used in conjunction with the Dive Silfra Safety Management Plan

SITE: Dive Silfra’s Area of Commercial Operation DATE: 15/06/16 PERSON COMPLETING REPORT: Hermes Vita IN CONSULTATION WITH: Colin Barton

ACTIVITY HAZARD RISK PROBABILITY CONTROL MEASURES Car Park Vehicles 4. Major E. Remote • Drivers Need to drive to an • Collisions appropriate Speed • Bruising • Staff need to position themselves • Lacerations between moving Vehicle and • Crushing Customers • Death • Customers need to be made • Concussion aware of potential in area • Equipment Damage • Staff must only drive on • Environmental designated roads and parking Damage areas • Staff must be aware of traffic on roads Car Park Loose Gravel 3. Moderate E. Remote • kits are accessible at all • Lacerations times • Bruising • Monitor Road Conditions • Puncture Wounds Car Park Theft 3. Moderate E. Remote • All equipment left behind must be

1 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix • Financial Loss locked in Vehicles • Logistical Issues • Clients are advised to leave • Legal Issues valuables inside locked Arctic • Customer Vehicles Dissatisfaction • All DS equipment is not to be left unattended Car park Uneven or unstable terrain 2. Minor D. Occasional • Clear briefings and instructions to • Fractures clients • Bruising • Disclose all hazardous areas to • Concussion clients • Lacerations • Position staff between hazards • Slips/ trips falls and clients • Equipment Damage • First Aid kits are to be accessible at all times • Assist Clients in changing into DS Equipment Car Park Ice 3. Moderate C. Probable • Staff inform clients of ice in area • Fractures • Drivers must drive to the • Bruising conditions and reduce speed if • Concussion they change • Lacerations • First Aid kits are accessible at all • Slips/ trips falls times • Sprains • Vehicle Damage Cark Park Heavy Equipment (dive 3. Moderate C. Probable • Staff must be aware of where to tanks, ) • Fracture place heavy equipment • Crushing • Staff must assist clients in putting • Concussion on equipment (eg Dive Tanks) • Slips/trips/falls • Staff must instruct clients of • Equipment Damage correct equipment use 2 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix • First Aid kits are accessible at all times Entry to Fissure Steps Steps 4. Major E. Remote • Guides must assist clients with • Concussion entry into fissure • Unconsciousness • Staff must make clients aware of • Crushing this risk • • Staff instruct clients on correct • Fracture entry procedure • Death • Equipment Damage Cark Park Bites/Stings/Allergic 3. Moderate D. Occasional • Up to date medical data reactions. • Allergic reactions received from all participants. • Anaphylaxis • Medication specific to that customers need is available • First aid kit carried at all times • Ice pack on site for use if required on bites/stings Cark Park Fire 4. Major E. Remote • Extinguishers are on a • Burns regularly checked and services • Asphyxiation • Extinguishers located in • Death obvious location in vehicles • Damage to Vehicles • Damage to Equipment

Cark Park Aggressive Persons 3 . Moderate E. Remote • Volunteers/staff with negotiation skills • Incident or injury • Support of other volunteers/staff in close 3 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix proximity • Call police if potential to escalate • Quick removal of either clients from threat or threat from Clients.

Cark Park Integrity and professionalism 2. Minor E. Remote • Police check all eligible staff / of staff in question volunteers • Financial loss • Recruit and induct staff • Poor team morale regarding the safeguarding • Legal issues regarding children and young people code of conduct • Lack of • Personal bags to be stored in professionalism lockers or in locked cars

ACTIVITY HAZARD RISK PROBABILITY CONTROL MEASURES Failure 5. Catastrophic E. Remote • Staff regularly check • Drowning equipment before each tour • Unconsciousness • All equipment is part of an • ongoing written renewal • Environmental maintenance policy Damage • Spare equipment is always • Equipment Damage available on-site • Death • Staff are able to evacuate • clients from water in a quick • Hyperventilation and efficient manner • Staff have access to rescue lines 4 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix • First Aid kits are accessible at all times • Staff are trained in First aid Response • Brief customers on equipment use • Ensure buddy checks every tour Diving 5. Catastrophic E. Remote • Diving is not permitted in • Crushing overhead environments • Fractures • Staff must monitor loose • Concussions features or anything that • Drowning could cause damage • Death • Staff must monitor • Equipment Damage warnings • Hypothermia • Staff should be on communication with Park ranger for any hazards

Diving Rock-Fall 3. Moderate E. Remote • Staff to instruct customers not • Concussion to touch any natural features • Fracture of the fissure • Equipment Damage • Staff are to instruct people not • Bruising to throw anything into Silfra if • Panic they are doing so • Environmental • Staff and customers must stay Damage on designated paths at all times Diving Client Medical Conditions 2. Minor D. Occasional • Staff ask about any medical • Allergic Reaction issue and make 5 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix • Specific Medical recommendations Reactions • Staff take client medical • Hyperventilation apparatus with them on tour • Physical Harm • First Aid kits are accessible at all times • Staff are trained in First aid Response Diving Fatigue/Cramps 4. Major E. Remote • Client Monitoring • Hyperventilation • Ensure system is • Drowning applicable • Death • Panic Diving Participant Lost 4. Major D. Occasional • Client monitoring at all times • Panic • Ratio Remains 2 customers to • Drowning 1 guide at all times • Death • Brief clients to follow guides at • Physical Harm all times Diving Sickness 4. Major D. Occasional • All clients must be certified • Cardiac Arrest divers (are aware of standard • Death ) • Drowning • Brief clients about procedure • Internal Organ when resurfacing Damage • First Aid kits are accessible at • Loss of Consciousness all times • Staff are trained in First aid Response • Staff be aware of decompression dangers • Client monitoring at all times during and after dive 6 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix Diving Unhygienic Equipment 2. Minor D. Occasional • All equipment must be rinsed • Spread of infection with disinfectant after every • Lack of tour professionalism • Guides are to monitor • Customers discomfort equipment for lack of hygiene • Dissatisfaction from clients

7 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix ACTIVITY HAZARD RISK PROBABILITY CONTROL MEASURES Participant Lost 4. Major D. Occasional • Client monitoring at all times • Panic • Ratio Remains 8 customers to • Drowning 1 guide at all times • Death • Brief clients to follow guides at • Physical Harm all times Snorkeling Equipment Failure 3. Moderate E. Remote • Staff regularly check • Drowning equipment before each tour • Panic • All equipment is part of an • Environmental ongoing written renewal Damage maintenance policy • Equipment Damage • Spare equipment is always • Hypothermia available on-site • Hyperventilation • Staff are able to evacuate clients from water in a quick and efficient manner • Staff have access to rescue lines • First Aid kits are accessible at all times • Staff are trained in First aid Response • Brief customers on equipment use Snorkeling Client Medical Conditions 2. Minor D. Occasional • Staff ask about any medical • Allergic Reaction issue and make • Specific Medical recommendations Reactions • Staff take client medical • Hyperventilation apparatus with them on tour

8 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix • Physical Harm • First Aid kits are accessible at all times • Staff are trained in First aid Response Snorkeling Fatigue/Cramps 3. Moderate E. Remote • Client Monitoring • Hyperventilation • Ensure weight system is • Panic applicable Snorkeling Rock-Fall 3. Moderate E. Remote • Staff to instruct customers not • Concussion to touch any natural features • Fracture of the fissure • Equipment Damage • Staff are to instruct people not • Bruising to throw anything into Silfra if • Panic they are doing so • Environmental • Staff and customers must stay Damage on designated paths at all times Snorkeling Earthquakes 5. Catastrophic E. Remote • Staff must monitor loose • Crushing features or anything that • Fractures could cause damage • Concussions • Staff must monitor earthquake • Drowning warnings • Death • Staff should be on • Equipment Damage communication with Park • Hypothermia ranger for any hazards Snorkeling Unhygienic Equipment 2. Minor D. Occasional • All equipment must be rinsed • Spread of infection with disinfectant after every • Lack of tour professionalism • Guides are to monitor • Customers discomfort equipment for lack of hygiene • Dissatisfaction 9 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix

ACTIVITY HAZARD RISK PROBABILITY CONTROL MEASURES Weather Conditions High Winds 3. Moderate B. Likely • Cancellation of tours if this • Hypothermia poses serious risk • Front Nip • Ensure clients are properly • Discomfort equipped with gear • Equipment Damage • Guides use alternate routes • Environmental with clients in water if Damage required • Panic • Clients can be placed inside • Slip/trips/falls vehicles if too cold • Emergency blankets are available on all tours Weather Conditions Low 3. Moderate B. Likely • Cancellation of tours if this • Hypothermia poses serious risk • Front Nip • Ensure clients are properly • Discomfort equipped with gear • Equipment Damage • Guides use alternate routes • Environmental with clients in water if Damage required • Panic • Clients can be placed inside • Slip/trips/falls vehicles if too cold • Fainting • Emergency blankets are available on all tours Environmental Damage Pollution 4. Major C. Probable • Guides are to instruct clients • Damage to water on proper methods of waste quality disposal • Excess garbage in • Clients must be shown to operational areas designated toileting area

10 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix • Guides must be vigilant regarding smoking Environmental Hazards Volcanic Eruption 5. Catastrophic E. Remote • Ensure all on-water and clients • Crushing exit area immediately • Asphyxiation • Halt activity immediately • Burns • Ensure to watch • Poisoning meteorological data on a daily • Death basis for warnings • Evacuation • Monitor news and Civil Defense information

11 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix ACTIVITY HAZARD RISK PROBABILITY CONTROL MEASURES Equipment Maintenance Filling Tanks 5. Major E. Remote • Standard procedure must be • Death followed at all times ( • Concussion tests and visual inspections • Lacerations • Staff may not conduct • Bruising pressure tests or any technical • Fractures procedures without training • Unconsciousness • Damaged gear must be • Equipment Damage labeled and isolated • Report any suspicious equipment to GC or SO Equipment Maintenance Lifting Equipment 3.Moderate D. Occasional • Staff are to be instructed on • Strains/Sprains how to use and transport • Concussion equipment safely • Bruising • Proper lifting techniques are • Fractures always used • Equipment Damage • Guides are encouraged to assist each other in the lifting of heavy equipment

12 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix ACTIVITY HAZARD RISK PROBABILITY CONTROL MEASURES Driving Poor Condition Roads 2-3. (variable) D. Occasional • All drivers are to drive to the • Damage to Vehicles conditions and when they • Further Damage to change reduce their speed Roads • Ensure that all customers are • Passenger Injury seated during drive • Constantly monitor road conditions and relay them to staff Driving Road Collisions 5. Catastrophic E. Remote • All drivers are to drive to the • Concussion conditions and when they • Lacerations change reduce their speed • Bruising • Ensure that all customers are • Broken Bones seated and wearing seat belts • Unconsciousness during drive • Spinal Injury • Ensure safe driving practices • Death are followed at all times • All vehicles are to be serviced and maintained in order to have a full warranty and be roadworthy • Vehicles are equipped with cell phones • First Aid Kits are to be in all Vehicles Driving Vehicle Breakdown 2. Minor D. Occasional • All vehicles and vehicles are to • Customer be serviced and maintained in Dissatisfaction order to have a full warranty • Financial Loss and be roadworthy

13 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix • Equipment Damage • Maintenance kits are to be in • Operational Integrity all vehicles for small repairs Compromised • Drivers are to drive conservatively to ensure full operational use at all times • Report any issues to V8 Mechanics Driving Fire 5. Catastrophic E. Remote • Make sure all vehicles are in • Burns safe working condition, in • Asphyxiation particular, that all vehicles • Death have enough coolant and electrical aspects are acceptably safe. • Ensure that all vehicles are equipped with up to date fire extinguishers • Report any issues to V8 Mechanics

14 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is. Dive Silfra Hazard Identification Matrix DIVE SILFRA PROBABILITY MATRIX

All Control Measures Listed Above Must Now Be Transferred To The Dive Silfra Safety Management Plan

PROBABILITY Almost certain Likely Probable Occasional Remote Event is expected to occur in Event will probably occur in The event should occur at The event could occur at Event may occur only in CONSEQUENCES most circumstances most circumstances some time some time exceptional circumstances A B C D E Catastrophic Loss of life or permanent injury, huge financial/environmental loss 5

Major Extensive injuries, loss of capabilities, major financial/ environmental loss 4 SEVERE RISK SIGNIFICANT RISK

Moderate Medical treatment required, lost work time, significant financial/ 3 environmental loss Minor First Aid treatment, little MODERATE environmental loss, low financial loss 2 LOW RISK RISK Insignificant No injury, little or no physical damage, no financial loss 1 MINOR RISK

15 Arctic Adventures Straumhvarf Ehf. +354 5627000, Vatnagarðar 8, 104 Reykjavík, [email protected], http:www.adventures.is.