Open Access to Next Generation Broadband
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OPEN ACCESS TO NEXT GENERATION BROADBAND A thesis presented to the Queensland University of Technology In fulfilment of the requirements for the degree of Doctor of Philosophy by Douglas Ross Kelso B. Eng. (Hons) (University of Queensland) M. Eng. Sc. (University of Queensland) Grad. Dip. Media, Comms. & IT Law (Melbourne University) Creative Industries Faculty February 2008 D.R.Kelso PhD Thesis, QUT, February 2008: Open Access to Next Generation Broadband {single line spaced version} Keywords: ACCC, access, broadband, communications policy, fibre to the home, fibre to the node, Foxtel, next generation broadband, next generation networks, network neutrality, open access, optical fibre, telecommunications, telecommunications policy, Telstra, TransACT. ii D.R.Kelso PhD Thesis, QUT, February 2008: Open Access to Next Generation Broadband {single line spaced version} Abstract Wireline telecommunications infrastructure in the customer access network or CAN is undergoing a veritable technological and commercial revolution. The paired-copper CAN is being modernised with optical fibre deployed ever closer to customers, culminating soon with fibre-to-the-home networks or some variant thereof. Although bandwidth ceases to be a scarce commodity, the underlying natural monopoly will most likely be strengthened. National competition policy desires open access to multiple service providers yet commercial pressure calls for closure. This has been the recent experience with the hybrid fibre coaxial networks delivering pay television and Internet access. This research asks the question: What are the factors that prevent open access to the broadband services of next generation wireline infrastructure? How can these obstacles be overcome? A particular focus is given to non-price considerations which come to the fore due to the unique strategic and technological characteristics of optical fibre in the access network. The methodological approach involves data gathering via three case studies - that of the Telstra/Foxtel pay television network, the TransACT broadband network and fibre-to-the-home networks in general. Although the ultimate focus is on the research question above, these cases are discussed in a holistic way with consideration of a number of contextual factors. The research also examines the relationship between the concepts of ‘open access’ and ‘network neutrality’, visiting the concept of ‘common carriage’ in doing so. Several findings are reached that illuminate the field of telecommunications access regulation as applied to infrastructure capable of delivering truly next generation broadband services. Since 1993, our politicians have only paid lip service to the importance of competition and have deferred to the demands of the dominant builder of telecommunications infrastructure. From the viewpoints of end-users and access seekers, the access regime is found to be incapable of dealing with the technical and commercial bottlenecks arising from optical fibre in the CAN. It is concluded that communication between users should be recognised as the prime purpose of telecommunications and that the regulatory regime should not reward discriminatory practices detracting from the development of a networked information economy. It is also concluded that dominant players should never be rewarded with access holidays which could otherwise entrench market dominance through the creation of new bottlenecks. Access regulation is ill-equipped to cope with optical fibre in the CAN until it also recognizes the strategic potential of such infrastructure. iii D.R.Kelso PhD Thesis, QUT, February 2008: Open Access to Next Generation Broadband {single line spaced version} TABLE OF CONTENTS Keywords …………………………………………………………………………………………..…... ii Abstract ……………………………………………………………………………………………..…. iii Table of Contents ………………………………………………………………………………….…... iv List of Figures & Tables ………………………………………………………………………….…... viii List of Abbreviations ………………………………………………………………………………..…. ix Statement of Original Authorship ……………………………………………………………………… x Acknowledgments ……………………………………………………………………… …………... xi CHAPTER ONE – INTRODUCTION ................................................................ 1 1.1 Significance of this Research ....................................................................................................1 1.2 Structure of Thesis.....................................................................................................................2 1.3 Summary of Findings ................................................................................................................3 CHAPTER TWO – LITERATURE REVIEW & RESEARCH PROBLEM.......... 6 2.1 Literature Review ......................................................................................................................6 2.1.1 Perspectives on Access ...........................................................................................................6 2.1.2 Perspectives on Openness .......................................................................................................8 2.1.3 Control of Access..................................................................................................................11 2.1.4 US Approaches to Open Access ...........................................................................................13 2.1.5 EU Approaches to Open Access ...........................................................................................18 2.1.6 Australian Approaches to Open Access................................................................................20 2.1.7 Consumers, Users and Producers..........................................................................................23 2.1.8 Network Technology ............................................................................................................24 2.2 Formulating the Research Problem .......................................................................................25 2.2.1 Issues from Literature Review ..............................................................................................25 2.2.2 Research Question ................................................................................................................27 2.3 Untangling the Terminology...................................................................................................27 2.3.1 The ‘Broadband’ Dilemma ...................................................................................................28 2.3.2 ‘Next Generation’ .................................................................................................................34 CHAPTER THREE – RESEARCH METHODOLOGY.................................... 38 3.1 Introduction .............................................................................................................................38 3.2 Case Study Research ...............................................................................................................39 3.3 Case Criteria, Number and Selection.....................................................................................42 3.3.1 Criteria ..................................................................................................................................42 3.3.2 Selection................................................................................................................................43 3.3.3 Discussion of Selection.........................................................................................................46 3.4 Data Sources.............................................................................................................................47 3.4.1 Primary Sources....................................................................................................................47 3.4.2 Secondary Sources................................................................................................................48 iv D.R.Kelso PhD Thesis, QUT, February 2008: Open Access to Next Generation Broadband {single line spaced version} CHAPTER FOUR –TELSTRA/FOXTEL PAY TV NETWORK CASE STUDY49 4.1 The Birth & Closure of Cable.................................................................................................49 4.1.1 Ending the moratorium .........................................................................................................49 4.1.2 The cable guys ......................................................................................................................51 4.1.3 The coming of closure...........................................................................................................56 4.1.4 The government decides .......................................................................................................60 4.2 Potential Bottlenecks with HFC Networks ............................................................................64 4.3 Opening the Door to Access: Deeming & Declaration..........................................................67 4.4 Challenge & Counter-Challenge ............................................................................................70 4.4.1 Validity of deeming and declaration.....................................................................................71 4.4.2 Sufficient amount of service/channel capacity......................................................................71 4.4.3 Protected contractual right ....................................................................................................72