Mod Care J. In Press(In Press):e67215. doi: 10.5812/modernc.67215. Published online 2018 January 27. Research Article Evaluating Satisfaction Among Recipients of Family Physician Services in Birjand and Khusf, Iran Mohammad Ghasemi,1 Marziye Hadian,1 Hadis Sotoudeh Gagasari,2 and Hakimeh Malaki Moghadam3,* 1Health Care Management, Student Research Committee, Isfahan University of Medical Sciences, Isfahan, Iran 2Iran University of Medical Sciences, Tehran, Iran 3Social Determinants of Health Research Center, Birjand University of Medical Sciences, Birjand, Iran *Corresponding author: Hakimeh Malaki Moghadam, Social Determination of Health Research Center, Birjand University of Medical Sciences, Birjand, South Khorasan, Iran. Tel: +98-9162607320, E-mail:
[email protected] Received 2017 December 12; Accepted 2018 January 25. Abstract Background: Health and security are among primary rights of each society, whose securement falls upon the government. The family physician is responsible for providing comprehensive and high-quality services according to the necessities of the population in order to maintain and promote physical and mental health. The purpose of the present study was to evaluate the satisfaction of the recipients of the family physician services provided throughout the cities of Birjand and Khusf, Iran. Methods: For the purpose of this cross-sectional study, 218 service recipients were randomly selected from 12 health centers of Bir- jand and Khusf using an appropriate allocation method, and standard questionnaires were distributed amongst the individuals. The data were analyzed using multiple analysis of variance (multiple ANOVA), t-tests (or Mann-Whitney tests), and ANOVA (Kruskal- Wallis) with an error coeffection of 5% through the application of the SPSS (v.