Please ask for: Michelle Rowbottom Telephone: 01482 615059 Fax: 01482 613110 Email: [email protected] Text phone: 01482 300349 Date: Thursday, 19 December 2013

Dear Councillor,

Energy and Infrastructure Overview and Scrutiny Commission

The next meeting of the Energy and Infrastructure Overview and Scrutiny Commission will be held at 10:00 on Tuesday, 07 January 2014 in Room 77.

The Agenda for the meeting is attached and reports are enclosed where relevant.

Please Note: It is likely that the public, (including the Press) will be excluded from the meeting during discussions of exempt items since they involve the possible disclosure of exempt information as describe in Schedule 12A of the Local Government Act 1972.

Yours faithfully,

Democratic Services Officer for the Chief Executive

Page 1 of 54

Energy and Infrastructure OSC

To: Membership: Councillors P Allen, S Baker, A Clark, D A Craker, J Fareham, A Gardiner, T E Keal, S Walker, G Wareing and A Williams

Portfolio Holders: Councillor M Mancey, Portfolio Holder for Energy City

Officers: Trish Dalby – Corporate Director, City Services Andy Burton - City Streetscene Manager Pauline Davis –Corporate Director Regeneration and Partnerships (PA-My Broad) Malcolm Relph – City Economy Manager Graham Hall, Assistant Head of Service, Transport and Asset Management Fiona Harbord, Scrutiny Officer Michelle Rowbottom, Democratic Services Officer (x5)

For Information: Councillor T McVie, Chair of Overview and Scrutiny Management Committee Councillor J Korczak Fields, Deputy Chair of Overview and Scrutiny Management Committee Members’ Information Office (Public Set) Reference Library (Public Set)

Alerts: Brendan Arnold – Director of Resources Councillor Brady – Portfolio Holder for Partnerships Chief Executives Office, City Council Andy Stankard, Principal Cabinet Support Office Nathan Turner, Corporate Policy and Research Manager Councillor M Ross, Leader of the Opposition Sarah Laverack, Legal Services Jane Price, John Bracewell and Mark McEgan, Area Directors Guildhall Reception Press office Group Secretariats Scrutiny Office Viking Radio – [email protected] Post – [email protected] & [email protected] & [email protected] Radio Humberside – [email protected] Hull Daily Mail – [email protected] & [email protected] KCFM Radio – [email protected] All Other Elected Members

Page 2 of 54

Energy and Infrastructure Overview and Scrutiny Commission

10:00 on Tuesday, 07 January 2014

Room 77

A G E N D A PROCEDURAL ITEMS

1 Apologies

To receive apologies for those Members who are unable to attend the meeting.

2 Declarations of Interest To remind Members of the need to record the existence and nature of any Personal and Discolseable Pecuniary interest in items on the agenda, in accordance with the Member Code of Conduct.

Members Code of Conduct - Part D1 of the Constitution)

3 Minutes of the meeting held on 3rd December 2013 5 - 14 To approve the minutes as a true and correct record.

NON-EXEMPT ITEMS

4 Discussion with the representatives of the City's major Bus Companies To enable the Commission to discuss with the major Bus operators issues around the City's bus infrastructure.

5 Hull Card 15 - 16 To update the Commission on progress of the Hull Card initiative, timelines and plans for its introduction.

Page 3 of 54

6 Interchange Information Desk Update 17 - 32 To provide an update on the review of the passenger experience at the Hull Interchange as requested at the 4th June 2013 meeting of this Commission.

7 Update on Park and Ride 33 - 38 To provide an update on the operation of the existing Park and Ride Service at Priory Park and to highlight the current status with regard to the provision of new park and ride facilities in the East and North of the city.

8 Lighting Levels in Hull City Centre and Arterial Routes 39 - 50 To receive a presentation to demonstrate to Members the proposed environ 1-5 for the replacement of street lights within the city as requested at the meeting of 5th November 2013.

9 Overview and Scrutiny Action List 2013-2014 51 - 54 To confirm that the Commission's actions have been implemented and monitor the response to the Commission's comments and recommendations.

EXEMPT ITEMS

10 No Exempt Items There are no exempt items on this agenda.

Page 4 of 54 Energy and Infrastructure Overview and Scrutiny Commission

3rd December 2013

PRESENT:- Councillor P. Allen (Chair), Councillor T. Keal (Deputy Chair), Councillor S. Chaytor, Councillor A. Clark, Councillor D.A. Craker, Councillor J. Fareham, Councillor A. Gardiner, Councillor E. Mann, Councillor G. Wareing, Councillor A. Williams

IN ATTENDANCE:- F. Harbord (Scrutiny Officer), M. Rowbottom (Democratic Services Officer), Councillor M. Mancey (Portfolio Holder for Energy City), G. Hall (Assistant Head of Service, Streetscene) – Minutes 45, A. Davidson (Local Transport Plan Development Officer) – Minute 45, S. Wragg (Flood Risk Planning Manager) – Minute 46, D. Baines (Development and Design Engineer – Streetscene) – Minute 41

J. Taylor, Sustrans and C. King, Hull University (Minute 42); J. Saleh, The Warren (Minute 43)

APOLOGIES:-

Councillor S. Baker and Councillor S. Walker

Minute Description/Decision Action No. By/Deadline PROCEDURAL ITEMS 39. DECLARATIONS OF INTEREST

Councillor A. Clark declared a personal interest in minute 41 Members and in so far as he is a link Director for Street Lighting at Council Kingstown Works Limited. Information Team Leader 40. MINUTES OF THE MEETING HELD ON TUESDAY 5TH NOVEMBER 2013

Agreed – That the minutes of the meeting held on Tuesday 5th November, 2013, having been printed and circulated, be taken as read and correctly recorded and be signed by the Chair.

NON-EXEMPT ITEMS 41. PROPOSED ENVIRONS FOR THE LED STREET LIGHTING – PRESENTATION

(Councillor A. Clark declared a personal interest in minute 41 in so far as he is a link Director for Street Lighting at Kingstown Works Limited.)

Page 5 of 54 1 The Chair suggested the deferral of this item to the next meeting of this Commission to enable officers to produce the information requested at minute 34(b) and (c) of the meeting held on 5th November 2013, and the Chair and Deputy Chair of this Commission would meet with officers from Streetscene Services to discuss timely delivery of information requested at Scrutiny Commissions.

Agreed –

(a) That the item on proposed environs for LED Street (a) Scrutiny Lighting is deferred to the next meeting of the Energy and Officer – FH; Infrastructure Overview and Scrutiny Commission to Head of enable the officers to produce the information requested Streetscene at minute 34(b and c) of the meeting held on 5th Services November 2013;

(b) That the Chair and Deputy Chair of the Energy and (b) Councillor P. Infrastructure Overview and Scrutiny Commission will Allen; Councillor meet with officers from Streetscene Services to discuss T. Keal; Head of the timely delivery of information requested at Scrutiny Streetscene Commissions. Services

42. CYCLE HUB UPDATE – UNIVERSITY OF HULL

J. Taylor from Sustrans and C. King from Hull University attended the meeting and provided a presentation which outlined progress being made with the introduction of a cycle hub at the University of Hull.

Members asked: (i) whether it was possible to have a link from the Hull City Council website to Sustrans website; (ii) whether Sustrans were working with Hull City Council to look at how changes to the infrastructure could encourage more cycling in the city.

Members were informed that: (i) the project aimed to promote and facilitate active travel amongst staff and students at the University of Hull and in local communities; (ii) the project aimed to engage a minimum of 2,200 beneficiaries in activities and events; (iii) the aim of the project was to increase levels of cycling and walking, physical activity and improvements in physical and mental health; (iv) the project had Lottery funding upto 2015 but additional funding could be applied for to continue the project after this time; (v) events had been organised for students and staff; (vi) lessons were available on cycle maintenance and on cycle safety with a National Standards Instructor being involved; (vii) 100 cycles with high standard locks, lights and helmets were supplied currently, just for staff and students, but it was hoped that using these cycles would inspire individuals to purchase their own cycles and use them more often; (viii) Sustrans currently had no website but further informationPage 6 of was 54 available from an 2 email address; (ix) Sustrans were working with Hull City Council and Council on the infrastructure and its suitability for cyclists.

Agreed – That the update on progress with the delivery of a cycle hub at the University of Hull by Sustrans, with funding from the Big Lottery Fund and the University of Hull, is noted and the representatives from Sustrans and from Hull University be thanked for their attendance.

Reason for Decision:

43. CYCLE HUB UPDATE – PARAGON INTERCHANGE

J. Saleh of The Warren attended the meeting and provided an update on progress with the provision of a cycle hub at Paragon Interchange.

Members asked questions on: (i) the need to ensure the scheme did not become a higher cost to the authority than it was to the sponsor; (ii) the unit cost for hiring cycles and Members concerns about whether funding would be in place to sustain the running of the scheme into the future; (iii) whether there had been any interest from local businesses and the colleges to use the scheme.

Members were informed that: (i) the Warren would lead on the introduction of the cycle hub at the Paragon Interchange, which should be operational by Spring 2014, and would include 180 bays for secure cycle parking; (ii) there would be a repairs and maintenance and secure storage service from 7.00a.m. to 7.00p.m.; (iii) the project would copy the “Boris Bike” template and would provide a rental service; (iv) there would be one point of access to the cycles, at the train station, although it was hoped that, if this was successful, further points of access across the city could be introduced: (v) the project was being introduced in partnership with Transpennine Express; (vi) the scheme would operate under the Warren Charity and be run by apprentices; (vii) funding was in place for start up and maintenance of the scheme and additional funds could be raised through advertising; (viii) the City Council would not be asked to provide funding to continue the scheme; (ix) funding of £98,000 capital was required for the initial set up of the scheme rising to £105,000 to include signage; (x) a business plan was being compiled and rental cycles would form part of the plan; (xi) discussions had been held with organisations located close to the city centre to gauge interest in the scheme; (xii) the Portfolio Holder (Energy City) had put representatives from Sustrans into contact with HullBiD to enable them to look at ways of encouraging cycling in the city. Page 7 of 54 3

Agreed –

(a) That, when complete, Members of the Energy and (a) Scrutiny Infrastructure Overview and Scrutiny Commission will Officer – FH receive details of the Business Plan for the provision of a cycle hub at the Paragon Interchange;

(b) That the update on progress with the delivery of a cycle hub at Paragon Interchange is noted and the representative from The Warren be thanked for their attendance.

Reason for Decision:

(a) To enable the Commission to consider in full the plans for the Paragon Interchange cycle hub, including a timeline for delivery, cost of delivering the service, sponsorship deals and the price to the customer of using the scheme.

44. HULL CYCLING DEVELOPMENT PLAN AND STRATEGY

Members had received a copy of the Hull Cycling Action Plan 2012-2014. No officer was in attendance to present this report but the Assistant Head of Service, Streetscene and the Local Transport Plan Development Officer were in attendance and able to answer some of the queries raised by Members.

Members asked questions on: (i) whether the figures provided were for the city or nationally; (ii) the plan not including details of the number of cycle lanes in the city and what the potential was for identifying new cycle routes; (iii) whether Members could identify routes in need of cycle lanes; (iv) whether there was a target for the number of cycle lanes that the City Council expected to install; (v) the view that certain aspects of the plan appeared to require updating; (vi) whether consideration was being given to installing cycle lanes as part of new build estates and the need for thought to be given to this as part of the Planning process; (vii) that consideration be given to an appropriate officer, with responsibility for encouraging cycling in the city, being a consultee on planning applications that could impact on the use of roads by cyclists within the city; (viii) how the infrastructure for cycle lanes had improved over recent years, on and off road, increasing the route miles available; (ix) whether there was a forum for partners to meet and progress improvements to the cycling infrastructure and what the delivery method was for any improvements; (x) whether an annual report could be compiled which would highlight the improvements made to cycling provision year on year and enable these to be monitored and recorded; (xi) the bikeability training undertaken in schools in the city, the number of bikeability trainers who received training Pagein 2012 8 of, which 54 was 13, and how 4 many people had been trained during 2013; (xii) what work was being done on closing gaps in the cycling network on and off road; (xiii) why the appropriate officer, who had submitted the plan, had been unable to attend the meeting to respond to Members questions and the view that the Head of Paid Service be made aware of this; (xiv) how the attendance at women only cycling events could be improved.

The Assistant Head of Service, Streetscene confirmed that: (i) there was a report at minute 45 which highlighted details of cycling accidents in the city; (ii) off-road cycle tracks had been introduced where practicable, as part of local sustainable transport funding; (iii) Members could raise a request for a cycle route in their area through the Area Team and a small amount of funding was available through the sustainable transport budget; (iv) cycle tracks could be installed along former railway lines but this was not necessarily the route cyclists wanted to take; (v) cycle lanes were funded through challenge funding and so schemes were compiled in anticipation of a bid being made for funding; (vi) the Cycling Strategy would be available to Members in the new municipal year; (vii) the delivery of the Cycling Strategy was now the responsibility of Streetscene services, within the Transport Team; (viii) the number of cyclists using certain routes was recorded, as part of traffic counts, and cyclist accident data was available; (ix) bikeability training was delivered by a contractor and funding was secured through a bid process, Heads determined whether they wanted cycle training to be carried out at their schools, up to date information was available on the scheme for 2013; (x) proposals to assist with increasing cycle routes would be included in the city’s travel plan; (xi) a social media website was used to promote the women only cycling events and it was acknowledged that, although the participation rate was not as high as officers would like to have seen, this may be because people had family commitments.

Agreed –

(a) That the Hull Cycling Action Plan 2012-2014 is noted and Members suggest that certain aspects of the plan require updating; (b) That the Cycling Strategy be added to the Commission’s (b) Scrutiny Work Programme for consideration in the new municipal Officer - FH year; (c) That the Energy and Infrastructure Overview and Scrutiny (c) Head of Commission recommends that the delivery mechanism Streetscene for the Hull Cycling Action Plan, the improvements that Services; City are made year on year to the cycling infrastructure in the Manager city, on and off road, the number of cycle route miles, the Learning and number of miles travelled by cyclists in the city etc, be Skills compiled into an annual report, to enable improvements in cycling provision to be monitoredPage 9 of 54and recorded; 5 (d) That consideration is given to an appropriate officer, with (d) City Planning responsibility for encouraging cycling in the city, being a Manager consultee on planning applications that could impact on the use of roads by cyclists within the city; (e) That the concerns of the Commission with regard to the (e) Chief non-attendance of an officer to present this report be Executive raised with the Head of Paid Service.

Reason for Decision:

(a) The Commission considered some of the information within the report to not have been updated since the report was last brought to and OSC in January 2013. (b) To enable members to consider the Strategy and its contents and submit comments and recommendations around additional issues. (c) To enable improvements to the cycling infrastructure to be recorded and monitored for future consideration. (d) To ensure that an officer with suitable knowledge and experience can offer an informed opinion on the potential impact on the City’s cycling network of new developments. (e) To inform the Chief Executive of the Commission’s concerns at the non-attendance of the responsible officer.

45. ROAD SAFETY ISSUES AROUND CYCLING IN THE CITY

The Assistant Head of Service, Streetscene and the Local Transport Plan Development Officer presented a briefing note which advised Members of road safety issues concerning cyclists and sought their views on how the safety of cyclists could be improved.

Members raised issues on: (i) the need for safety awareness for cyclists and car users and to address the issue of cars parking in cycle lanes; (ii) whether there was any benefit in changing the road surface/colour at roundabouts and junctions as there were often accidents with cyclists in these areas; (iii) whether more use could be made of footpaths, for use by cyclists, on those roads which were used by few pedestrians; (iv) whether more cycle routes could be created “off road” wherever possible; (v) whether cycle lanes could be installed on the inside of parked cars which would protect cyclists from moving traffic; (vi) whether reducing vehicular speed limits would improve road safety for cyclists; (vii) whether cycle accident blackspots had been identified and improvements made to these areas; (viii) whether the police were dealing with dangerous driving and cycling incidents; (ix) concern about the removal of shrubs at roundabouts as it was their view that traffic slowed down when there was no sight line across the roundabout; (x) the need for clarity around priorities on roads especially at roundabouts. Page 10 of 54 6 Members were informed that: (i) the number of personal injury collisions involving adult pedal cyclists in Hull which resulted in casualties had risen; (ii) the increase in accidents could be as a result of an increase in the number of cyclists on the road; (iii) the number of young people and children involved in cycling accidents had decreased; (iv) cyclists had a responsibility to cycle safely and not take risks and an awareness campaign, for both drivers and cyclists, to make both parties aware of each other would be important; (v) some bikeability training was to be carried out in the new year around busy areas of the city, aimed at improving road safety for cyclists; (vi) there was a working group, with Humberside Police, which looked at cases of dangerous driving; (vii) the CCTV system within the city could be used to identify collisions that did not result in injuries and could be used to identify cycle accident blackspots; (viii) road surfaces had been changed on some highways, specifically at roundabouts, to identify cycle lanes; (ix) enforcement of cycle lanes, ensuring that cars did not park in them, was reliant on police not civil enforcement; (x) consideration was being given to the removal of shrubs to improve sight lines across roundabouts; (xi) the reduction of speed limits within the city was being considered; (xii) funding for a small number of hi-vis vests was available and these would be made available to cyclists from the Guildhall and Kingston House, and with the expectation that the vests would help to prevent accidents, the cost of providing these would outweigh the cost of investigating an accident.

Agreed - That the suggestions made by the Commission Head of around improving road safety. i.e. the need for safety Streetscene awareness for cyclists and car users; enforcement measures Services to prevent cars parking in cycle lanes; concern about some cycle lanes which cease and take cycles into the flow of traffic; the option to introduce changes in road colour/surface to make car users aware of cycles, for example at roundabouts and junctions; the option to allow cyclists to use pavements on the side of roads which are used by few pedestrians; the option to make cycle routes “off road” wherever possible; the option of cycle lanes being installed on the inside of parked cars to protect them from moving traffic; the reduction of vehicular speed limits to improve cycle safety; identifying cycling accident blackspots and instigating improvements to these areas; steps that the police are taking to address dangerous driving and cycling; the suggestion that shrubs be removed/cut back at roundabouts and Members view that traffic was slowed down when there was no sight line across the roundabout; the need for clarity around priorities on roads especially at roundabouts, be fully explored and a report considering all of these issues in detail be included on the agenda of a future meeting.

Reason for Decision: Page 11 of 54 7

(a) To ensure that all of the Commission members’ concerns around cycling safety are addressed and enable the members to have a more focussed future discussion.

46. RESPONSE TO ENVIRONMENT AGENCY RIVER BASIN DISTRICT: CHALLENGES AND CHOICES CONSULTATION

The Flood Risk Planning Manager presented a report which would be considered by Cabinet on 16th December 2013, and outlined the draft response to the Environment Agency on the Humber River Basin District: Challenges and Choices consultation.

Discussion was held on: (i) Members view that the ability to feedback through the consultation was limited at this stage; (ii) the response to the Environment Agency which should include the need for the City Council to be assured that any proposals would not impact on the city’s aspirations for regeneration in this area; (iii) the health and amenity benefits of the river and the possibility of there being funding available from partners for facilities such as fishing pontoons; (iv) the cost of dredging the and Members view that this cost was high as a result of a lack of maintenance and less use of the river over recent years; (v) the floods of 2007 and the need to have adequate pumping facilities and drainage to ensure that the city was protected; (vi) consideration being given to making the river non-tidal as this would improve the area around the river and enable it to be used for recreation purposes; (vii) the need for a business case, outlining the economic benefits to the city of improving the river area, including the costing and evidence, to provide justification of the need to spend money on the river area; (viii) the involvement of Yorkshire Water, local businesses in Hull and the East Riding, representatives from the Chamber of Commerce in Hull and the East Riding, the Portfolio Holder and Members of this Commission in discussions around the expectations from any improvements to the River Hull and its environment, through a workshop.

Agreed –

(a) That the Energy and Infrastructure Overview and Scrutiny (a-c) Flood Risk Commission endorse the proposed response at Appendix Planning 2 of this report with the added recommendation that the Manager wider issues surrounding the management of the River Hull be brought back to the commission for further debate;

(b) That Members of the Energy and Infrastructure Overview and Scrutiny Commission wished to re-iterate the views expressed in the response; that the consultation questions lacked acknowledgementPage of issues 12 of specific 54 to the City, 8 and lacked clarity on the Environment Agency’s intended way forward;

(c) That, in order to be in a position to prove the economic (c) Scrutiny benefits of the need for funding to improve the River Hull, Officer – FH a business case is needed and this should be compiled jointly with Yorkshire Water and local businesses in Hull and the East Riding, representatives from the Chamber of Commerce in Hull and the East Riding, the Portfolio Holder and Members of this Commission should meet initially to discuss its expectations from any improvements to the River Hull and its environment.

Reason for Decision:

(a) To enable the Commission to consider in more depth the issues around the River Hull and the surrounding area. (b) To ensure that all issues have been considered and a business case is in place in advance of, and to support, any future funding opportunities

47. OUTSTANDING ACTION LIST

The Scrutiny Officer presented details of action carried out as a result of recommendations being made by the Commission.

Discussion was held on: (i) the deferral of the Task and Finish Panel into Highways Capacity by the Overview and Scrutiny Management Committee; (ii) the bus themed meeting scheduled for January 2014; (iii) Members concern that their recommendation with regard to diversion routes being instigated via the overhead motorway signs had not been progressed.

Agreed –

(a) That it is noted that the Overview and Scrutiny Management Committee agreed to defer the start of a Task and Finish Panel into Highways Capacity;

(b) That the Commission notes that no progress had been (b) Head of made with the Commission’s suggestion “that diversion Streetscene routes be set up and instigated via the overhead motorway Services signs as soon as an accident is notified to the Police, which would take traffic off the affected route as early as possible” and requests that this action be progressed.

Reason for Decision:

(b) To progress the outstanding action

Page 13 of 54 9 48. DRAFT WORK PROGRAMME 2013-14 (CITY PLAN)

The Scrutiny Officer presented the draft work programme for the Energy and Infrastructure Overview and Scrutiny Commission.

Discussion was held on: (i) the need for a pre-meeting prior to the meeting to be held on rivers and waterways on 4th February 2014; (ii) Members request for monthly briefings with bullet points on issues, locally and nationally, from those City Managers whose remit was within the scope of this Commission; (iii) suggested issues for discussion at the bus themed meeting of the Commission scheduled for 7th January 2014.

Agreed –

(a) That the Commission requests a pre-meeting be arranged (a-c) Scrutiny prior to the meeting to be held on Rivers and Waterways Officer - FH on 4th February 2014;

(b) That the City Manager/s whose remit was within the scope of this Commission, be asked to provide a monthly briefing with bullet points on issues locally and nationally;

(c) That, with regard to the Bus themed meeting of the Commission scheduled for 7th January 2014, and in response to the Scrutiny Officer’s requested for issues for discussion, Members wish to discuss: (i) whether the size of buses being used is appropriate, especially around some estates in the city; (ii) why the bus company operated a “hub and spoke” system; (iii) progress with joint ticketing; (iv) use of community buses; (v) lateral routes; (vi) subsidy levels and the contribution made by the companies; (vii) the age of the city’s bus fleet; (viii) the bus company’s plans for improving transport during the City of Culture events.

Reason for Decision:

(a) To consider and co-ordinate any issues that need to be raised with the external organisations that will be invited to attend the meeting. (b) To ensure that the Commission members are fully updated on issues that may affect the Council and its services. (c) To enable the members to raise appropriate issues with the bus company representatives in a co-ordinated manner.

10.00am-12.00 am

th Published on 17 December 2013 Page 14 of 54 10

Briefing Paper to the Energy and Infrastructure Overview Wards: All and Scrutiny Commission

7 January 2014

Hull Card

Briefing Paper of the City Streetscene Manager

1. Purpose of the Paper and Summary

The purpose of this paper is to update the Commission on progress being made on the introduction of the Hull Card a multi operator smart card that has been funded by the Department for Transport’s Local Sustainable Transport Fund.

2. Background

As members of the Commission will be aware the council was successful in bidding for funding from the Local Sustainable Transport Fund for a number of measures designed to grow employment opportunities and the use of sustainable transport. One of the strands of the successful bid is the introduction of the Hull Card, a multi operator smart card.

Introduction of the Hull Card will also see the introduction of a scheme to assist young people (up to the age of 24) to access jobs through free transport by bus in Hull to a job interview and if successful, a smartcard ‘loaded’ with free bus travel for two weeks. Once accustomed to using bus services it is hoped the recipient will continue to make use of the smartcard to continue travelling to and from their new job by bus.

Although the Council is the responsible body for the funding bid, this strand of the successful Local Sustainable Transport fund bid is a partnership between the Council, East Yorkshire Motor Services, Stagecoach East Midlands and Job Centre Plus. Once introduced, in order to comply with current competition legislation, the partnership must offer membership of the scheme to all bus companies operating local bus services in the city.

A project board has been set up and is working towards the introduction of the Hull Card in the spring. The task is large as a number of technological issues have first to be resolved particularly where both of the major bus companies in the city use different ticketing systems and there is a requirement for them to be able to ‘talk’ to each other..

Author: Graham Hall Page 15 of 54 Status: Date: 19/12/2013 Page 1 of 2 3. Issues for Consideration

Hull Card will be priced at a rate higher than the local bus service operators own multi journey products but will, unlike the bus company’s own products, be available on all bus services in the city. Initially it will be available to purchase from the Travel Centre in the Paragon Interchange but the aim is for it to be available for purchase on line. In advance of that a branded website Hullcard.com has been obtained.

Card holders will be able to purchase a week worth of unlimited travel or ten days which has to be used within a specified period. Top ups can be purchased on bus however the aim eventually is for the card to be topped up on line.

It should be noted that Hull Card will be a multi journey travel card and not a stored value card which are marketed in other towns and cities.

The area where the card will be valid will be the whole of the city and in the East Riding from the city boundary to the A164 in the west and the A1079 in the north which will in effect make travel available to , Anlaby, Willerby, Swanland and Cottingham. This range of travel options will play an important role in promoting sustainable travel in the city and the encouragement of employers staff travel plans.

All card holders will have to register on first purchase and this will give them access to a helpline should they experience any problems with card use. It will also give the

Despite some delays to the intended introduction of the Hull Card due to technical problems it is expected the card will be launched before Easter.

Once a firm launch date is known an extensive publicity campaign will be undertaken.

4. Next steps

A further paper updating the Commission will be presented in three months.

Once the Hull Card is launched and fully operational an employers travel plan will be produced in order to encourage more employers in the city to promote sustainable travel for their employees.

Andy Burton City Streetscene Manager

Contact Officer: Graham Hall Telephone No. : 616540

Officer Interests: None

Background Documents: -

Author: Graham Hall Page 16 of 54 Status: Date: 19/12/2013 Page 2 of 2

Briefing Paper to the Energy and Infrastructure Overview Wards: None and Scrutiny Commission

7 January 2014

Interchange Information Desk Update

Briefing Paper of the City Streetscene Manager

1. Purpose of the Paper and Summary

This briefing paper is to provide an update on the review on the Passenger Experience at the Hull Interchange as requested on 4 June 2013 meeting of the Commission.

To advise on what research has been carried out, the outcome of the research and what the vision is for the future to improve the passenger experience.

2. Background

The Paragon Interchange was opened in September 2007 to complement the St Stephens development on Ferenway. Replacing the old Hull Bus Station the new facility provides a point of interchange between buses, coaches, taxis and trains under one roof.

Research

When initially looking at the customer experience in the Interchange consultation was undertaken, we consulted with the Interchange Partnership Group and Hull and East Riding Institute for the Blind (HERIB). Member of the Chartered Institute of Logistic and Transport also carried out an independent assessment of the Interchange. The feedback received raised number of factors;

The area around the bus stands is currently dull and lacking in basic amenities such as seating and information such as bus timetables and information on the city in general. This is a particular concern for visitor’s coming into Hull via buses and the

Author: Kerry Ryan Page 17 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 1 of 8

ferry terminal who are greeted by an uninspiring site and inadequate information to support them progressing into the city centre.

The queuing arrangements have been found to be unsatisfactory and undefined, this and the pairs of seats lead to passengers gathering in groups. When larger numbers gather they can block the walking route through the Bus Station.

Although there are two sets of information panels, these are badly positioned and unless you are a regular user of the Interchange, you would not know their location.

The general feedback regarding the information is that the panels contain too much information, such as route detail, but do not contained mention of the journey time to terminus or to the intermediate points.

Prior to making any decisions regarding possible improvements to the Hull Interchange, it was decided that it would be beneficial for visits to other Interchanges to learn from their experiences. Having spoken to the Interchange Partnership Group and the HERIB working group the four Interchanges recommended were Leeds, Doncaster, Sheffield and Derby.

All four city’s have Interchanges of some type, but all very different in design. Derby Interchange being the closest in similarity to Hull with its layout and shape.

When speaking to staff at each Interchange it became very clear that although each interchange had made some very positive improvements, each had tried to tackle the issue of congestion and queuing in different ways, however the outcome was that the public tended to queue where they wanted and did not follow the scheme, that was in place.

All four Interchanges also displayed specific bus departure information at each bay. Doncaster Interchange has gone one-step further by providing a supply of timetables at each bay for passengers to take away with them.

Each Interchange also provided a customer information desk of some form. Sheffield and Derby have a portable desk and Leeds and Doncaster have fixed desks. Both options offer customers a general point for information. The benefit of a portable desk is that the information point can move around dependant on the number of passengers within the Interchange at any one time.

The fixed Information desk can hold more information and is in a permanent location which would benefit user groups that rely on continuity whilst travelling, i.e. blind and partially sighted people have travel plan assessments prior to travelling alone to ensure all the points of interest and safety are familiar.

Seating and Congestion

Author: Kerry Ryan Page 18 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 2 of 8

Having visited the four Interchanges with the councils Sports Ground Safety Officer, we compared our findings with the areas of concern for Hulls Interchange. It was felt that to try and manage the congestion of queuing with any type of railing or floor markings would not be cost affective as experiences has shown that passengers will stand where they wish rather then follow any scheme in place.

Although there were some ideas on design discussed between the Interchange Partnership Group, it was difficult to find an appropriate officer to assist on the technical design without a cost element. However, we have recently been able to get some draft proposals produced of the discussed seating plan.

An option which has been developed is to alter the seating at the individual departure bays to give a natural queuing area and seating for each bay. Installing more seating at each bay would provide the required additional seating whilst also allowing area for queuing; this design also allows each bay to hold a timetable and case to display individual timetables.

The attached drawing in appendix 1 illustrates the design. Although this drawing is still in its early draft stages, it shows the new seating layout utilising the existing seats and the walkway.

Removing the seating near the retail outlets, would mean the walkway access would not be affected, allowing a clearer walkway through the bus concourse area.

As the council does not solely own the area, the draft drawing has also been shared with First Transpennie, the stations operator, who has confirmed that they are open to suggestions for improving the seating area however, without their agreement, no change can be implemented.

The estimated cost for improving the seating as shown in appendix 1 (subject to planning approval) is an estimated total cost of £75,000. This is to upgrade seating at all 42 bays utilising the existing seating and purchasing additional seats of the same specification.

The draft drawing also includes the suggestion of opening up the walkway area between bays 1 – 8. This would give a natural walkway for bus users to stay to the left side of the walkway rather then walk between individual bays. However, although this will open up the walkway area and give more space, this would require additional work to the flooring and timber partition walls. The estimated cost for this is approximately £14,000.This includes paving work and refurbishment work to the existing hoarding.

Customer Service Desk

The area between the ticket office and the bus stands has being highlighted as a space that could be utilised as a customer information desk. This would be an ideal location as both bus and rail passengers would see the desk before continuing on

Author: Kerry Ryan Page 19 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 3 of 8

with their journey ,whether that be in to the city or simply passing through as part of their journey.

A member of the councils Interchange Supervisor Team would operate the information desk. As staffing levels only allows one member of staff on duty at anyone time (apart from Thursday and Fridays) the desk will also be required to be unmanned for quick access to directional maps for when staff on duty are required to attend emergency incidents or when they are on a rest break.

The Customer Information Desk would operate as a first point on contact for visitors coming into the city via bus or Rail to provide additional transport information and signpost to places of interest within the city.

Although at the very early stages discussions have taken place with the Communication and Marketing Team with regards to providing additional training for the current Interchange Staff to allow them to be a champion for the city, being able to advise on points of interest and any events in the city. This would allow customers to not only get information relating to bus journeys but also give visitors more information regarding progressing on into the city.

Having a Customer Information Desk would also allow the option for making future links with the Rail and providing assistance travel between both modes of transport. This is currently something that is offered by the Rail service but not the bus services.

Initially a brief was sent out to local suppliers for designs, suggestions on the Customer Information Desk, however there was very little interest, and designs were vague due to the lack of any budget or specific plans being in place.

A more detailed breakdown of cost for all the improvement work will be forwarded to the E&IOS Committee once it has been supplied.

The cost for the customer information desk depends on the final preferred design, but is estimated between £3000 - £5000 on the images illustrated below. The more graphics and artwork required the higher the cost.

Author: Kerry Ryan Page 20 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 4 of 8

Timetable information

Although there are currently, two information points containing bus timetable information situated to the side at either end of the concourse these are often missed by visitors to the Interchange seeking information. The simple improvement proposed is that signs fixed perpendicular to the information boards is installed; this will help visitors find the information easier.

The perpendicular sign been installed to the existing information panels enables the information points to be seen clearly from along the bus concourse.

The cost to produce each individual 2 metre x 0.8 metre signs as shown below is approximately £380.

Overall Look of the concourse

Author: Kerry Ryan Page 21 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 5 of 8

To improve the overall look of the concourse and to achieve a more welcoming feel for visitors coming into the city, a simple improvement would be to display some brightly coloured double-sided drop banners. A simple but bright banner would provide a visually effective display along the whole distance of the area and could be utilised to advertise the main features of the city for example the City of Culture 2017and popular visitor designations like the Deep.

The cost to produce the each individual 2metre x 4metre double sided drop banner as shown below would be approximately £460 with additional cost for installing them with a scissor lift due to the height of the ceiling girders.

Future Consultation

To continue with the improvements of the Interchange and share customer feedback a Hull Interchange Customer Experience Survey has been produced (see appendix 2) and will be shared on the council’s webpage along with the bus operator’s WebPages. In addition to the online feedback forms, they will also be a paper version of the form, which will be available at the Travel Centre within the Interchange.

The survey feedback will be reviewed on a regular basis and where possible alteration will be made to improve the customer’s experience.

The survey also offers more ways to be involved in encouraging customers to provide their contact details so that we can contact them for their views about any further improvements or developments at the Interchange.

3. Issues for Consideration Author: Kerry Ryan Page 22 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 6 of 8

Although all the suggestions outline in this paper address the areas of concern raised by customers and elected members consideration is needed is to the follow -:

Do the changes need to be made

Are the changes considered to be appropriate

Funding does not currently exist and would need to be established for any of the areas of improvement.

Author: Kerry Ryan Page 23 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 7 of 8

4. Next steps

The Interchange Partnership will continue to meet and identify improvements, which will improve the passenger experience at the Interchange, and will liaise with First Transpennie to seek formal agreement to move forward with any funded improvements.

Andy Burton City Streetscene Manager

Contact Officer: Kerry Ryan Telephone No. : 612105

Officer Interests: None

Background Documents: -

Appendix 1 – CAD drawing of seating plan Appendix 2 – Hull Interchange Customer Experience Survey

Author: Kerry Ryan Page 24 of 54 Status: Senior Transport Officer Date: 19/12/2013 Page 8 of 8 Page 25 of 54

Page 26 of 54 Hull Interchange Customer Experience Survey

Hull City Council would like to understand your views about the Interchange. We particularly would like understand what small improvements could be made to improve the overall experience of Interchange customers.

1. What is your postcode?

2. How regularly do you use the interchange? Please tick one box.

Every day A few times a A few times a Occasionally  week month   

The Building and Physical Environment

3. Thinking about retail businesses in the Interchange, what would you like to see? Please tick one box on each row.

Stay the More of Less of same None Newsagent/ books     Groceries/ off licence     Internet access     Tourist information     Cafe     Pub/ bar     Fast food/ takeaway     Gift shop/florist     Specialist/ niche/ non-food (e.g.Tie     Rack, Paperchase) Amusements     Hairdresser/ barber/ beauty     Pharmacy     Car hire     Other (please state)    

Page 27 of 54 4. How satisfied or dissatisfied are you with the following about the Interchange. Please tick one box on each row.

Neither satisfied N/A or Very nor dissat Dissatisfi Very diss don't satisfied Satisfied isfied ed atisfied know How easy the entrance doors       are to use How easy the the travel centre       is to use The number of toilets       The cleanliness of toilets       Where the toilets are located       The cost of using toilets       The convenience of car parking       The cost of car parking       How easy the ramps are to use       The number of places to sit       The cleanliness of the building       The number of litter bins       The number of shops/ cafes       Feeling safe at the Interchange       That the Interchange welcomes       visitors That the Interchange creates a       good first impression

5. If you said that you were dissatisfied or very dissatisfied in Q.4, please give some details. Please write below

6. Is there anything else about the building or physical environment that you would like to tell us. Please write below.

Page 28 of 54 Information

7. How satisfied or dissatisfied are you with the following about getting information at the interchange. Please tick one box on each row.

Neither satisfied Very nor dissati Dissatisfie Very dissa N/A or satisfied Satisfied sfied d tisfied don't know How easy it is to find travel       information How easy it is to read travel       information Accuracy of travel       information The amount of signage       How clear signage is       That you know where to       find information (which service needed, delays etc) Ease with which new       visitors can find things out How easy it is to       understand tannoy announcements Usefulness of electronic       bus information How easy to understand       the electronic bus information is The amount of information       for visitors

8. If you said that you were dissatisfied or very dissatisfied in Q.7, please give some details of why you think this. Please write below

9. Is there anything else about information and information provision at the Interchange that you would like to tell us? Please write below

Page 29 of 54 Staff and Assistance

10. How satisfied or dissatisfied are you with the following about the staff and assistance at the Interchange. Please tick one box on each row.

Neither satisfied Very nor dissati Dissatisfie Very Dissa N/A or satisfied Satisfied sfied d tisfied don't know Friendliness/ helpfulness       of the staff Knowledge shown by the       staff Number of available staff       Staff able to give me the       help I need That staff treat customers       with respect Getting help and       assistance Getting help after 10p.m.       Getting help early before       8a.m. That you know how to       make a complaint

11. If you said that you were dissatisfied or very dissatisfied in Q.10. please give us more detail about why you think this. Please write below.

12. Is there anything else about the staff at the Interchange that you would like to tell us? Please write below.

13. Is there anything else you would like to say about the Interchange? Please include any ideas that you think would help improve the experience of customers at the Interchange. Please write below.

Page 30 of 54 About You The following questions are voluntary, and you do not have to answer them. If you do, your responses will be kept confidential and will be used only for the purposes of this research. This information helps us to better understand whether different groups of people have different experiences or views. There is space at the end for you tell us anything else.

14. What year were you born? Please write yyyy

15. What is your gender or gender identity? Please tick  one box.  Male  Female

16. Is there anything about your gender or gender identity you want to tell us? Please write below.

17. Are your day-to-day activities limited due to a health problem or an impairment which has lasted, or is expected to last at least 12 months? Please include conditions such as mental health issues or problems related to ageing. Please tick  one box.  Yes, limited a little  Yes, limited a lot  No

18. Do you identify with any of the following impairment groups? Please tick  all that apply.

 Wheelchair user  Deaf, hearing impaired or hard of hearing  Other mobility impairment  Learning/ cognitive difficulty (dyslexia,  Blind, visually impaired or partially sighted dementia or autism)  Other

19. Please give us details about any difficulties your impairment causes when using the interchange. Please write below.

20. Which of the following best describes your ethnic background? Please tick  one box.  White British  Asian / Asian British  White Other (please state below)  Mixed / multiple ethnic group  Black / Black British  Other (please state below)

21. Is there anything else about yourself that you would like to tell us? Please write below

Page 31 of 54 More ways to get involved

If you have enjoyed giving your us your views, there are more ways that to get involved.

We want to understand more about the answers that you have given us today and would like to get in touch with you in the future to get your views about any further improvements or developments at the interchange.

We would also like to invite you to join the People's Panel - residents from Hull and the East Riding, who tell us what they think about a variety of different topics, including public and health services, crime, jobs, and education.

No meetings to attend - we will send you a questionnaire to your inbox or to your home. Every survey you complete is your tickets into a prize draw to win some fabulous prizes. When there is a big consultation, we will contact People's Panel members to give them the chance to get involved.

So if you want to influence the decision-makers, please tick the appropriate box(es) and provide your details.  Yes I would like to join the People's Panel  Yes I would like to be kept informed about the Interchange.

Name

Address

Town/ City

Postcode

Email

Phone number

Thank you for taking the time to give us your views. If you would like more information about this questionnaire, or about the Interchange, please contact Hull City Council on 300300.

Page 32 of 54

Briefing Paper to the Energy and Infrastructure Overview Wards: and Scrutiny Commission

7th January 2014

Update on Park and Ride

Briefing Paper of the City Streetscene Manager and the City Regeneration and Policy Manager

1. Purpose of the Paper and Summary

1.1. This briefing paper has been prepared to provide an update on the operation of the existing Park and Ride Service at Priory Park and to highlight the current status with regards to the proposed provision of new park and ride facilities in the East and North of the City.

1.2. Due to issues associated with land assembly with the northern Park and Ride site and the need to mitigate traffic increases associated with developments in the docks and east of the City, focus was re-directed on bringing forward a site in the East of the City near to Salt End. A previous bid for funding from the „devolved major scheme budget‟ narrowly missed being funded but a successful bid to the Regional Growth Fund has now been made for funding to prepare a robust Business Case for the scheme in preparation for any future funding bids. This first stage preparatory work is due to be completed by April 2014.

2. Background

2.1. The Council‟s Local Transport Plan (2011 to 2026) identified a number of key objectives in relation to public transport, one of which was to develop further Park and Ride facilities on the edge of the built-up area that will provide effective alternative travel opportunities into the City Centre for car users, with priority given to sites in the North and East of the City.

3. Individual Park and Ride Sites

3.1. Priory Park – Park and Ride Site

3.1.1. The Park and Ride site at Priory Park is at an ideal location for a park and ride service. It is close to the Hessle slip road on the A63 making it easy for motorists

Author: Graham Hall / Mike Ibbotson Page 33 of 54 Status: Date: 19/12/2013 Page 1 of 5 travelling into the city to access from the trunk road network and attractively placed for residents of Hessle and surrounding villages to the north west. With a little over 600 parking spaces and an overflow area providing approximatley140 spaces in the former lorry park it is deemed a safe car park after being awarded the Park Mark accreditation since its opening day. The site is set out so that after parking their car a motorist has not to walk far to the bus boarding area. Facilities on site include an indoor and covered outdoor waiting area, toilets and baby change facilities.

3.1.2. Priory Park has now been in operation for almost ten years and during that period has seen a steady increase in the number of vehicles parked there on a daily basis. On average 366,000 passengers per year use the service to travel to the city centre or medical facilities at Hull Royal Infirmary. The service is also well used for supporters travelling to professional sporting events at the KC Stadium and recently with Hull City being promoted to the Premier League an increase in passengers on match days has been witnessed.

3.1.3. The benefit of the Park and Ride service has been seen by the Hull and East Yorkshire Hospitals NHS Trust, who, following the closure of a staff car park close to the hospital complex, made arrangements with the Park and Ride service contractor for staff to travel on the service on production of their ID badge. This not only reduces the number of cars travelling into the city but gives out a strong message to employers that they can assist in supporting sustainable transport.

3.1.4. A ten minute frequent bus service operates between the Park and Ride site and the city centre via Hull Royal Infirmary Monday to Saturday with a reduced fifteen minute frequency at the start and finish of the daily timetable. No service operates on a Sunday except on the four Sundays prior to Christmas and when sporting events take place at the Stadium.

3.1.5. Currently the service is operated by CT Plus ltd. However, the service is currently going through the tender process as the existing contract is coming to an end.

3.2. Eastern Park and Ride Site

3.2.1. The current preferred site is located east of Road immediately south of Saltend Roundabout on land owned by Associated British Ports in the East Riding of Yorkshire.

3.2.2. The East Riding of Yorkshire Council has supported the principle of an Eastern Park and Ride site in their emerging Local Plan Draft Allocations document.

3.2.3. Access to the proposed site will be from Paull Road via a new signal controlled junction approximately 100m south of Salt End Roundabout (subject to further detailed modelling). The exact site layout and location has still to be confirmed. Land around the site is potentially available for future expansion (if demand arises) and for any landscaping required by the Planning Authority (East Riding of Yorkshire Council). The layout of the site is proposed to be a standard hard surface car park with a dedicated bus turn around and pick up area and a small waiting / control building.

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3.2.4. It is currently anticipated that the Park and Ride site would be served by a dedicated bus service running in both directions along the A1033 Trunk Road, through the city centre, along the A1105, Anlaby Road, Rawling Way, A63 Clive Sullivan Way to the existing purpose built Park and Ride site at Priory Park in West Hull. There will be a 10 minute frequency in both directions across the City with a lower frequency during off-peak periods (yet to be confirmed). This proposed frequency would offer a new service to the East of the City and an improved service from the West. This scheme will therefore also maximise the benefits from previous capital expenditure.

3.2.5. It is anticipated that buses will stop in the city centre including on A1105 Anlaby Road adjacent to the Paragon bus /rail Interchange giving opportunities to link to a vast range of destinations (possibly with a short loop round the city centre) and at intermediate stops in West Hull near the Hull Royal Infirmary / K.C. Stadium and in East Hull near Hull Prison where it will link to Green Port via a new pedestrian link which is to be provided as part of the Green Port Development.

3.2.6. The introduction of this Park and Ride site would help to:

a) Maximise mode shift from cars to bus for vehicles currently using the A63 / A1033 Trunk Road. This will help achieve:

• Increasing capacity along the Trunk Road to reduce existing congestion and allow for new development sites to be given planning permission bringing forward a large number of potential new jobs.

• Contribute to a more sustainable transport system with lower carbon emissions etc.

• Specifically to offer relief to the A63 Castle Street which is a heavily congested section of road running through an Air Quality Management Area (AQMA). The introduction of this facility will also offer a useful alternative for travellers who are likely to encounter significant delays for a long period of time whilst the A63 Castle Street Improvement Scheme is under construction.

• A better (sustainable) quality public transport offer for visitors to the City especially as part of the City of Culture 2017 arrangements.

b) To provide sustainable cross city access to major sites in East and West Hull including Hull Royal Infirmary, Green Port (Siemens Development) and Hull Prison.

3.2.7. An unsuccessful bid for “devolved major scheme funding” was made earlier this year to the Local Transport Board. The scheme scored very well in terms of “Policy fit” but was marked down in terms of “short term deliverability” as the scheme was not ready for construction (business case not yet proven, land not acquired from ABP, planning application not yet made to ERYC etc).

Author: Graham Hall / Mike Ibbotson Page 35 of 54 Status: Date: 19/12/2013 Page 3 of 5 3.2.8. A successful bid for £70,000 from Round 2 of Regional Growth Fund has been made (November 2013) to establish future usage, carry out design and feasibility studies and produce a robust business case ready to use to bid for any future available funds. It is anticipated that this work will be completed by April 2014.

3.2.9. An expression of interest has also been made to the LEP for Local Growth Fund (to be included in the Strategic Economic Plan for the Humber).This is a bid for £5m of capital funding to build the site. If successful, this funding could be approved in late 2014 and works could start in 2015/16.

3.2.10. It is anticipated that, subject to the production of a successful business case, access to ABP land, planning application and funding bid, a scheme could possibly be in place before 2017 in time for City of Culture and the start of main works on the A63 Castle Street scheme.

3.2.11. Discussions will also be taking place with the Highways Agency to try to ensure the City‟s Park and Ride offer is significantly boosted by additional temporary capacity at a variety of sites to help mitigate traffic delays caused by construction of the A63 Castle St scheme.

3.2.12. Any new permanent Park and Ride service is very likely to require significant revenue support in the early years of operation. It is hoped that, in future, significant contributions can be negotiated from private developers on the Road and Paull “Greenport” enterprise zones.

3.3. Northern Park and Ride

3.3.1. The East Riding of Yorkshire Council has supported the principle of a Northern Park and Ride site in their emerging Local Plan Draft Allocations document.

3.3.2. The City Council has previously investigated the potential for the development of a Park and Ride site on land in between A1079 Road and A1033 Raich Carter Way adjacent to Dunswell Roundabout. The location of the site would intercept traffic entering Hull from the A1079 Beverley Bypass and the A1174 corridors and the Park and Ride bus service was proposed to be routed via Beverley Road making use of the existing tidal bus lanes on Beverley Road when operational.

3.3.3. The land required for this site is in multiple ownerships and the land assembly was proving to be complex. It has therefore been decided to concentrate on the delivery of a site in East Hull. Delivery of the eastern Park and Ride is considered more urgent as it is likely to form part of any mitigation package which may be required to address additional traffic generated by the wider Green Port Project (it takes existing traffic off the A1033 Hedon Road). The concept of linking the Eastern Park and Ride to the Priory Park - Park and Ride site also does more to relieve the Trunk Road which is a priority to deal with the expected congestion associated with the City of Culture and A63 Castle Street construction period.

4. Next steps

Author: Graham Hall / Mike Ibbotson Page 36 of 54 Status: Date: 19/12/2013 Page 4 of 5 4.1. To complete the work to develop the Design and Business Case for the Eastern Park and Ride site and to continue to explore opportunities for possible sources of capital / revenue funding to deliver the proposal. Negotiations with Associated British Ports (ABP) to obtain access to land are to be pursued in the context of the overall Green Port Project.

4.2. To continue to explore the potential for the development of a Northern Park and Ride site and to continue to support the allocation of land for a Park and Ride between the City boundary and Dunswell in the East Riding of Yorkshire Council‟s emerging Local Plan. Funding opportunities are to be sought for a northern site once the Eastern Park and Ride delivery has been secured.

4.3. Opportunities to procure / deliver both the Eastern and Northern Park and Ride in some form of partnership with the ERYC are to be actively investigated.

4.4. In order to minimise any future council revenue funding requirements, opportunities are to be pursued wherever possible to obtain private support for the Park and Ride service from developers moving into „Enterprise Zone‟ sites in the wider Green Port Area.

4.5. Discussions are to be held with the Highways Agency as part of the traffic management arrangements for the A63 Castle Street construction contract to look at opportunities to strengthen existing Park and Ride services and deliver additional temporary sites around the city with funding potentially from their scheme budget.

Andy Burton City Streetscene Manager and Mark Jones Head of Regeneration Services

Contact Officer: Graham Hall / Mike Ibbotson Telephone Nos. : 616540 / 612179

Officer Interests: None

Background Documents: - Departmental files

Author: Graham Hall / Mike Ibbotson Page 37 of 54 Status: Date: 19/12/2013 Page 5 of 5

Page 38 of 54 LIGHTING LEVELS IN HULL CITY CENTRE AND ARTERIAL ROUTES

Page 39 of 54 INTRODUCTION Each environ will be lit in accordance with standards below:

BRITISH STANDARD (BS) 5489-1 :2013 Code of Practice for the design of road lighting – lighting of roads and public amenity areas. Contains basic principles and recommendations for the design of lighting for all types of highway and public thoroughfare including main roads, residential streets, shopping streets, amenity areas, industrial areas.

BS EN 13201 -2 : 2003 European Standard approved by European Committee for Standardization in 2003 This contains the recommended lighting levels for each scenario above

Page 40 of 54 ENVIRONMENTAL ZONES

• E1 – Areas with intrinsically dark landscapes – National parks or residential areas with strict limits on light trepass – roads are usually unlit. • E2 – Areas of low ambient brightness – Outer urban or rural residential areas. • E3 – Areas of medium ambient brightness – Urban residential streets • E4 Areas of high ambient brightness – Urban areas, residential and commercial with high levels of night time activity

Page 41 of 54 • MAIN FACTORS TAKEN INTO CONSIDERATION ARE:

• Traffic flow – for mainly arterial roads

• Speed of traffic – again for mainly arterial roads

• Accident rates- liaison with traffic engineers prior to design

• Whether mixed pedestrian/vehicle in city centre or purely pedestrian

• Arterial routes will be lit to correct standard when factors above are taken into consideration. Would not deviate from recommended lighting levels.

• Residential streets will also be lit to the recommended lighting levels. Historically, residential streets are lit to the same lighting level. The whole street should have uniformity.

• However, by using white light, BS 5489 allows lower class of lighting level. See photos of before and after. Page 42 of 54 Street in Leicester showing old orange lights and new LED lighting

Page 43 of 54 ANOTHER STREET IN LEICESTER SHOWING OLD ORANGE LIGHTS AND NEW LED LIGHTS

Page 44 of 54 STREET IN THE HIGHLANDS, SCOTLAND – BEFORE AND AFTER LED SCHEME

Page 45 of 54 LED LIGHTING SCHEME EXCHANGE STREET, HULL

Page 46 of 54 EXCHANGE STREET

Page 47 of 54 NICHOLSON STREET WITH ORANGE LIGHTS

Page 48 of 54 EXCHANGE STREET LED

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Page 50 of 54 OVERVIEW & SCRUTINY ACTION LIST 2013-2014 Energy and Infrastructure Overview and Scrutiny Commission

LEAD OFFICER: CHAIR: SCRUTINY Andy Burton (Trish Councillor OFFICER: Fiona Dalby) / Mark Jones Allen Harbord DEMOCRATIC SERVICES OFFICER: Michelle Rowbottom (Pauline Davis)

Responsible Reason for submission and actions (the reason for Action/Decis Commissio DUE Agenda Items Officer (In submission should be specified in the level 1 cell, action Outcome/Update Info RAG ion n Date DATE attendance) in level 2 cells) Allocation

To confirm that the Commission's actions have been Outstanding Action Fiona Harbord 05/11/2013 implemented and monitor the response to the List (Fiona Harbord) Commission's comments and recommendations.

Emailed Steve Wragg 21.11.13 suggesting this be That the Commission notes the request for a joint, informal combined with the Rivers and Waterways themed workshop for the Energy and Infrastructure Overview and meeting of February 4 2014. Update - following the Scrutiny Commission and the Planning Committee to enable Steve Wragg flooding of 5 December the Chair and Deputy have Members to input ideas into the River Hull Masterplan, and Feb-14 A / Fiona agreed that the February meeting will deal with the requests that the officer’s availability is confirmed and a Harbord interin findings of the investigation into the casues of suitable date be arranged to ensure Members’ availability at the flooding. Representatives from the EA and ABP the earliest opportunity. will attend the meeting To inform the Commission of the current stage of the Andy Burton project to make all of the City's streetlights LED lit, 05/11/2013 LED Street Lighting (Graham Hall / including the financing fo the project and potential Darron Gibson) savings. This will ensure a greener environment and reduced delivery costs. That the Energy and Infrastructure Overview and Scrutiny Graham Hall Commission will receive an update on progress with the Apr-14 A / Fiona installation of LED street lighting to its meeting scheduled for Harbord April 2014 Addressing Issues To consider how best to move forward with an enquiry Raised at Council Andy Burton 05/11/2013 into how funding for Highways works is allocated, Regarding Highways (Graham /Hall) following questions asked at Council by Cllr Fareham. Services That the Energy and Infrastructure Overview and Scrutiny Commission recommends that a formal Scrutiny Task and To be reconsidered until the Streetscene Review is Fiona Finish Panel is established, in order to fully explore member Mar-14 A completed (see below) Harbord concerns regarding the Highways Section and consider officer and external partner input

That the Task and Finish Panel, recommended at (a) above, be limited to 3 meetings and Councillors J. Fareham, P. Allen To be reconsidered until the Streetscene Review is Fiona and A. Gardiner agree to be Members on this panel with the Mar-14 A completed (see below) Harbord Portfolio Holder, Councillor M. Mancey, also attending as a witness/to provide a watching brief Page 51 of 54 OSMC 02.12.13 - That option 2 is agreed, that is that a decision on starting a Task and Finish Panel into Highways Capacity is deferred until the Streetscene Review is complete and has been considered by Cabinet, and the Energy and That the recommendation to establish a formal Scrutiny Task Infrastructure Overview and Scrutiny Commission and Finish Panel, in order to fully explore member concerns has received an update to the Highways capacity regarding the Highways section, be referred to the Overview Mar-14 A Alex Holgate report in January 2014, as the Overview and and Scrutiny Management Committee for consideration and Scrutiny Management Committee may consider approval that the issues to be investigated by a Task and Finish Panel are resolved within the review or the Highways Capacity report, and if not then approval could be given to establishing a Task and Finish Panel at a future date

CYCLING THEMED 03/12/2013 MEETING

That the Energy and Infrastructure Overview and Scrutiny Commission will receive a further report to the Proposed Environ Andy Burton next meeting of the Commission which indicates the 03/12/2013 for the LED Street (Graham Hall / proposed Environ (1-5) for the replacement of street Lighting Dave Baines) lights in each area of the City with an explanation of what level of light each environ will provide

That the item on proposed environs for LED Street Lighting is deferred to the next meeting of the Energy and Fiona Infrastructure Overview and Scrutiny Commission to enable Jan-14 A Harbord/ the officers to produce the information requested at minute Graham Hall 34(b and c) of the meeting held on 5th November 2013

A meeting was held 19.12.13 betwee officer, the Chair Councillor P. That the Chair and Deputy Chair of the Energy and and the Deputy. The reasons behind the lack fo an Allen/ Infrastructure Overview and Scrutiny Commission will meet appropriate briefinf to the December meeting of the Complete G Councillor T. with officers from Streetscene Services to discuss the timely Commission were accepted and officers had already Keal/ Andy delivery of information requested at Scrutiny Commissions produced a revised and more appropriate presentation Burton

Cycle Hub Update - Jae Saleh (The That the proposal for a Cycling Hub at Hull Transport 03/12/2013 Paragon Warren) Interchange will be monitored by this Commission Interchange That, when complete, Members of the Energy and Fiona Infrastructure Overview and Scrutiny Commission will receive 2013/14 A Harbord / details of the Business Plan for the provision of a cycle hub at Jae Saleh the Paragon Interchange

Page 52 of 54 Vanessa Harvey- Samuel (Rachel That a further update on the Cycling Strategic Action Hull Cycling Roberts/Melanie Plan; Cycling Facilities and Cycle Hire/Barriers and 03/12/2013 Development Plan Hudson /Paul Encouragements to Cycling be submitted to this and Strategy Robinson / Allan Commission at the meeting to be held in July 2013. Davidson)

That the Cycling Strategy be added to the Commission’s Fiona 2013/14 A Work Programme for consideration in the new municipal year Harbord

That the Energy and Infrastructure Overview and Scrutiny Commission recommends that the delivery mechanism for the Hull Cycling Action Plan, the improvements that are made Graham Hall year on year to the cycling infrastructure in the city, on and 2013/14 A / Rachel off road, the number of cycle route miles, the number of miles Roberts travelled by cyclists in the city etc, be compiled into an annual report, to enable improvements in cycling provision to be monitored and recorded

Andy Burton To consider cycling road safety, in light of the increase in 03/12/2013 Cycling Road Safety (Graham Hall) adult cyclist road accidents That the suggestions made by the Commission around improving road safety. i.e. the need for safety awareness for cyclists and car users; enforcement measures to prevent cars parking in cycle lanes; concern about some cycle lanes which cease and take cycles into the flow of traffic; the option to introduce changes in road colour/surface to make car users aware of cycles, for example at roundabouts and junctions; the option to allow cyclists to use pavements on the side of roads which are used by few pedestrians; the option to make cycle routes “off road” wherever possible; the option of cycle 2013/14 A Graham Hall lanes being installed on the inside of parked cars to protect them from moving traffic; the reduction of vehicular speed limits to improve cycle safety; identifying cycling accident blackspots and instigating improvements to these areas; steps that the police are taking to address dangerous driving and cycling; the suggestion that shrubs be removed/cut back at roundabouts and Members view that traffic was slowed down when there was no sight line across the roundabout; priorities on roads especially at roundabouts, be fully explored and a report considering all of these issues in detail be included on the agenda of a future meeting Response to Forward Plan Entry EDR/2013/11 FP - To enable the Environment Mark Jones Commission to comment on the response to the 03/12/2013 Agency Humber (Steve Wragg) consultation by the Environment Agency prior to it being River Basin taken to the December Cabinet Consultation

Page 53 of 54 That, in order to be in a position to prove the economic benefits of the need for funding to improve the River Hull, a business case is needed and this should be compiled jointly Intensive work currently taking place ot investigate the with Yorkshire Water and local businesses in Hull and the Steve Wragg flooding of 5 December 2013. This will take priority so East Riding, representatives from the Chamber of Commerce 2013/14 A / Fiona this action will be progressed after completion of the in Hull and the East Riding, the Portfolio Holder and Harbord joint agency inquiry. Members of this Commission should meet initially to discuss its expectations from any improvements to the River Hull and its environment To confirm that the Commission's actions have been Outstanding Action Fiona Harbord 03/12/2013 implemented and monitor the response to the List (Fiona Harbord) Commission's comments and recommendations.

That the Commission notes that no progress had been made with the Commission’s suggestion “that diversion routes be set up and instigated via the overhead motorway signs as 2013/14 A Graham Hall soon as an accident is notified to the Police, which would take traffic off the affected route as early as possible” and requests that this action be progressed

To ensure the relevance and timings of the items within Draft Work Fiona Harbord the work programme; to consider whether any future 03/12/2013 Programme 2013-14 (Fiona Harbord) items could be considered 'off agenda'; to consider the (City Plan) following regarding items within the future work programme: • How does the matter relate to the current That the Commission requests a pre-meeting be arranged Fiona prior to the meeting to be held on Rivers and Waterways on Feb-14 A Harbord 4th February 2014

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