Study Appendices Unadopted)
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Adopted December 5, 2017 by Municipal Council Resolution #2017-58 (Study Appendices Unadopted) Page 1 of 12 Table of Contents Strategic Parking Management Plan 1. Executive Summary ...................................................................................................................... 4 2. Parking Program Vision, Mission and Guiding Principles ......................................................... 6 Strategic Parking Management Study Appendices A. Planning Context .......................................................................................................................... 14 B. Data Analysis and Parking Supply/Demand Assessment ...................................................... 18 C. Community Engagement ........................................................................................................... 31 D. Parking Expert Advisory Panel .................................................................................................... 66 E. Twenty Characteristics of Effective Parking Management Programs ................................ 79 F. Parking Program Management and Organization .............................................................. 101 G. Parking Program Action Items ................................................................................................. 120 H. Supplemental Appendices and Parking Management Toolbox ...................................... 136 Supplemental Appendices Supplemental Appendix 1 Supplemental Appendix 14 BYU Parking Data Missoula Parking Commission Annual Report Supplemental Appendix 2 2012 Community Engagement Strategy Supplemental Appendix 15 Supplemental Appendix 3 Annual Parking Report Template Sample Crisis Communication Plan Supplemental Appendix 16 Supplemental Appendix 4 Generic Parking Facility Rules and Sample Parking Administrator Position Regulations Descriptions Supplemental Appendix 17 Supplemental Appendix 5 Sample Parking Garage Operations Manual New Parking Manager Integration-Action Supplemental Appendix 18 Plan Parking Enforcement Program Audit Supplemental Appendix 6 Checklist Recommended Parking Program Supplemental Appendix 19 Benchmarks Sample Parking Enforcement Operations Supplemental Appendix 7 Manual Parking as an Economic Development Supplemental Appendix 20 Strategy Parking Management Best Practices Toolbox Supplemental Appendix 8 Supplemental Appendix 21 Guidelines for Using Parking as an Economic Parking Garage Security Whitepaper Development Strategy Supplemental Appendix 22 Supplemental Appendix 9 Consolidated System Financial Report Recommended Reading List for Parking Supplemental Appendix 23 Professionals - 2015 ADA Parking Reform Reference Files Supplemental Appendix 10 Supplemental Appendix 24 Tax Increment Financing Whitepaper Valet Parking Program Development Supplemental Appendix 11 Supplemental Developing a Retail Parking Support IPI Emergency Preparedness Manual Strategy Supplemental Appendix 26 Supplemental Appendix 12 Residential Parking Permit Programs White Parking Facility Maintenance Manual Paper Supplemental Appendix 13 Supplemental Appendix 27 Parking Facility Maintenance Schedule Parking Facility Design Guidelines Page 2 of 137 Supplemental Appendix 28 Supplemental Appendix 32 Sample Meter Bagging Policies and License Plate Recognition Whitepaper Procedures Supplemental Appendix 33 Supplemental Appendix 29 Parking Technology Overview and Peer BYU Capstone Project Cities Review Supplemental Appendix 30 Supplemental Appendix 34 Parking In-Lieu Fees Whitepaper Parking Requirements Reform Whitepaper Supplemental Appendix 31 Branding and Marketing Best Practices List of Figures Figure 1 – Parking Analysis Study Area ..................................................................................................... 20 Figure 2 – Parking Demand “Heat Map” ................................................................................................. 26 Figure 3 – Major Parking Assets as of June 2014 ..................................................................................... 29 Figure 4 – Stakeholder Outreach Groups ............................................................................................... 32 Figure 5 – Stakeholder Demographic Snapshot ..................................................................................... 33 Figure 6 – Stakeholders by Social Media Tools ........................................................................................ 33 Figure 7 – Stakeholder Parking “Word Cloud” ........................................................................................ 34 Figure 8 – Stakeholder “Biggest Parking Challenge” ............................................................................. 34 Figure 9 – “Managing Increased Parking Demand” .............................................................................. 35 Figure 10 – “Transportation Mode Split” ................................................................................................... 35 Figure 11 – “Typical Parking Location Downtown” ................................................................................ 36 Figure 12 – “Perception of Parking Adequacy Downtown” ................................................................. 55 Figure 13 – Downtown Provo Inc. Visiting Downtown ............................................................................ 38 Figure 14 – Downtown Provo Inc. Parking Map ...................................................................................... 39 Figure 15 – Downtown Provo Inc. Getting Around Downtown ............................................................ 39 Figure 16 – Social Media Site Market Percentage ................................................................................. 47 Figure 17 – Marketing Strategy Implementation Matrix- Year One ..................................................... 55 Figure 18 – Marketing Strategy Implementation Matrix- Year Two ...................................................... 58 Figure 19 – Marketing Strategy Implementation Matrix- Years Three + ............................................... 61 Figure 20 – Parking Triangle ........................................................................................................................ 98 List of Tables Table 1 – Parking Inventory by Block ........................................................................................................ 21 Table 2 – On-Street Parking Occupancy by Block ................................................................................. 22 Table 3 – All Off-Street Parking by Block .................................................................................................. 23 Table 4 – Off-Street Surface Lots by Block ............................................................................................... 24 Table 5 – Off-Street Garages by Block ..................................................................................................... 25 Table 6 – Downtown Parking Duration and Turnover ............................................................................ 27 Page 3 of 137 1. EXECUTIVE SUMMARY Introduction In late 2014, the City of Provo engaged Kimley-Horn and Associates (Kimley-Horn) to develop a Strategic Parking Management Plan for downtown and a select number of core City neighborhoods in Provo, Utah. This plan identifies both short and long-term goals for the development of a forward-thinking and holistically-managed public parking system that will support the City’s larger economic and community development goals, today and in the future. Project Objectives The primary goal of this Strategic Parking Management Plan is to be a guide for decision makers on topics such as governance, technology, enforcement, as well as facility and parking asset management. Specific project objectives include providing strategies and tools to: Identify governance and management structures that will work best for Downtown Provo and will contribute to the successful implementation of other recommendations. Improve public perceptions of downtown parking, especially related to concerns about an overly punitive and aggressive culture of towing. Begin positioning parking as a contributor to continued downtown redevelopment and economic expansion. Provide recommendations on establishing positive and proactive customer relations. Explore the range of parking management strategies that can be used by City staff to encourage on-street parking turnover and promote increased downtown vitality without unduly penalizing infrequent violators Identify technology that can improve customer convenience, while also controlling operating costs. Position parking management within the larger “access management” context in a way that promotes a balanced system of parking and transportation alternatives. Understand the opportunities, challenges and potential synergies between the City of Provo and Brigham Young University’s (BYU) parking and transportation programs. Plan Organization This Strategic Parking Management Plan is organized as follows: Executive Summary Parking Program Vision, Mission, and Guiding Principles Study Appendices o Planning Context o Data Analysis & Parking Supply/Demand Assessment . Data Collection Area Page 4 of 137 . Inventory . Occupancy . Turnover, Private/Public Agreements, BYU Supply . Data Collection Summary o Community Engagement . Vision Provo Results . Strategic Communications Plan o Parking Expert Advisory Panel Report