JOB SPECIFICATION

WARRINGTON WOLVES IS RECRUITING A RETAIL ADMINISTRATION ASSISTANT

The main functions of this role are to support the Retail department with all administration duties, create all retail promotional graphics, manage the Ecommerce site and process online orders, whilst providing excellent customer service at all times.

WARRINGTON WOLVES

Warrington Wolves RLFC is an elite professional football club based in Warrington, in the North West of , competing in the Betfred . They play home games at The Halliwell Jones Stadium.

WHAT WE ARE LOOKING FOR

The successful candidate will possess excellent administrative skills, with a confident, pleasant telephone and personal manner.

We are seeking a committed and diligent individual who is a team player and willing to go the extra mile.

PRIMARY RESPONSIBILITIES

 Manage and maintain the retail system, create new products, purchase orders and manage the booking in process  Plan, develop and initiate Ecommerce strategy alongside the Retail Manager  Maintain the Ecommerce site, ensuring all products are available, POS is in line with current promotions and imagery is up to date  Process and analyse data with the aim to target segmented audiences with tailored communications  Process all online and telephone orders efficiently, and answer all retail queries in a professional, friendly manner  Produce daily reports, resolving any issues promptly  Liaise with the Marketing department to regularly promote retail activities, products or promotions  Produce all graphics for any retail promotion, event or new product  Develop an understanding of current retail and ticketing systems to provide the Retail team with basic technical support as and when necessary

SKILLS / EXPERIENCE REQUIRED

 Ability to use own initiative  Ability to work under pressure and to deadlines  Good organizational and administration skills  Photoshop training desirable  Experience of EPOS system desirable  Experience of analyzing data desirable

OTHER INFORMATION

Candidate must be flexible to work extended hours, weekends and match days as and when requested to meet the needs of the business.

Candidate will also provide cover in The Official Club Store as and when necessary.

The role is based at The Halliwell Jones Stadium in Warrington, Cheshire.

REMUNERATION

We offer an attractive salary package commensurate with the role and experience.

APPLICATION PROCESS

A current CV, together with an introductory letter setting out why you feel you would be an appropriate candidate for this role, should be emailed to [email protected]

The closing date for applications is Friday 10th January 2020.