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Ontario Provincial Police Strategic Plan 2011-2013 Table of Contents 1 Commissioner’s Message 2-3 2011-2013 OPP Strategic Plan at-a-glance 4 Organizational Values 5 The Development of this Plan 6 Public Safety 10 Relationships 13 Workforce 16 Effectiveness 20 Measuring our Success I am pleased to present the Ontario Provincial Police (OPP) Strategic Plan for 2011-2013. The OPP’s new strategic plan is comprehensive and forward looking. I am particularly proud that OPP members helped shape the plan through participation in an employee survey and more than 31 discovery sessions held across the province. External stakeholders also provided valuable input. This plan clearly articulates the OPP’s direction - where we are now, what resources we have, where we want to go and how we will get there. Success will be realized through our collective efforts. The domain of public safety is not exclusive to the police and this is reflected in the 2011-2013 Strategic Plan. In times of Commissioner’s constant change and fiscal challenges, it is vital to work together with our stakeholders and partners, laying a solid foundation of Message social well being for Ontario’s communities. This means a safe and secure environment where the most vulnerable members of society are protected from victimization. Our strategies continue to focus on public safety, relationships, workforce and effectiveness. Each strategy is supported by a situational assessment, a summary of key activities and a “quick facts” section. Performance indicators and an accountability framework are identified so that we can evaluate our progress over the next three years. This plan helps ensure resources and activities are consistently aligned to meet corporate priorities. Our continued evolution as an intelligence-led policing organization will better position us to proactively identify and manage emerging crime trends. I look forward to the three years to come, during which I anticipate significant progress on our many initiatives. I have every confidence that together as a team, the OPP will continue to excel in all it does. - Chris D. Lewis Ontario Provincial Police 2011-2013 Strategic Plan | 1 OPP Strategic Plan VISION: Safe Communities… A Secure Ontario MISSION: Policing excellence through our people, 2011-2013 our work and our relationships. PUBLIC SAFETY RELATIONSHIPS WORKFORCE EFFECTIVENESS Demonstrated efficiency and Excellence in the delivery Strong, effective partnerships A sustainable pool effectiveness operating in an GOALS of core police services through with our communities, of members with expertise, GOALS increasingly complex and Intelligence-Led Policing. stakeholders and colleagues. pride and dedication. challenging policing environment. 1. Crime prevention and reduced $EVELOPANDIMPLEMENTACOORDINATED 1. Support and enable continuous training, 1. Enhance information management victimization in our communities. approach to internal communications. learning and development opportunities with technology. for our employees. 2. Investigative excellence through 2. Focus external communications to 2. Effective financial management and )NTELLIGENCE ,ED0OLICING increase awareness of the OPP’s 2. Foster a culture of recognition and fiscal accountability. mandate, to our communities and accountability through meaningful 3. Excellence in the response to and stakeholders. performance management. 3. Embed environmental responsibility into MANAGEMENTOFMAJORINVESTIGATIONS our culture and our business practices. critical incidents and emergencies. 3. Advocate for and support sustainable 3. Promote a healthy workforce and First Nations policing and safe healthy workplaces. 4. Continue to modernize equipment for STRATEGIES STRATEGIES 4. Save lives and reduce crime on our communities. all employees. highways, waterways and trails. s #RIME!BATEMENT3TRATEGYSTATISTICS s /00#OMMUNITY3ATISFACTION3URVEYRESULTS s /03%MPLOYEE%NGAGEMENTSURVEYRESULTS s 5NIFORMWORKLOADSTATISTICS s #RIMEANDTRAFFICSTATISTICS s /NTARIO0UBLIC3ERVICE/03 %MPLOYEE s /00MEMBERSURVEY s &INANCIALTRAININGOPPORTUNITIES s 3TREETCHECKS Engagement survey results. s % ,EARNINGSTATISTICS s 2ESPONSETOVARIOUSINQUESTS INQUIRIESANDAUDITS s -AJORINVESTIGATIONDEBRIEFINGS s 4RAININGOPPORTUNITIESPROVIDEDTO s (UMANRESOURCEDATASYSTEMS s )NTEGRATIONOFTECHNOLOGYSYSTEMS s -AJOREVENTEVALUATIONS First Nations police services. s )NFRASTRUCTUREPROJECTSTHATMEETENVIRONMENTAL s &RAMEWORKFOR0OLICE0REPAREDNESSFOR standards. Aboriginal Critical Incidents application. INDICATORS INDICATORS OPP VALUES: 02/&%33)/.!,)3-s!##/5.4!"),)49s$)6%23)49s2%30%#4s%8#%,,%.#%s,%!$%23()0 2 | 2011-2013 Strategic Plan Ontario Provincial Police OPP Strategic Plan VISION: Safe Communities… A Secure Ontario MISSION: Policing excellence through our people, 2011-2013 our work and our relationships. PUBLIC SAFETY RELATIONSHIPS WORKFORCE EFFECTIVENESS Demonstrated efficiency and Excellence in the delivery Strong, effective partnerships A sustainable pool effectiveness operating in an GOALS of core police services through with our communities, of members with expertise, GOALS increasingly complex and Intelligence-Led Policing. stakeholders and colleagues. pride and dedication. challenging policing environment. 1. Crime prevention and reduced $EVELOPANDIMPLEMENTACOORDINATED 1. Support and enable continuous training, 1. Enhance information management victimization in our communities. approach to internal communications. learning and development opportunities with technology. for our employees. 2. Investigative excellence through 2. Focus external communications to 2. Effective financial management and )NTELLIGENCE ,ED0OLICING increase awareness of the OPP’s 2. Foster a culture of recognition and fiscal accountability. mandate, to our communities and accountability through meaningful 3. Excellence in the response to and stakeholders. performance management. 3. Embed environmental responsibility into MANAGEMENTOFMAJORINVESTIGATIONS our culture and our business practices. critical incidents and emergencies. 3. Advocate for and support sustainable 3. Promote a healthy workforce and First Nations policing and safe healthy workplaces. 4. Continue to modernize equipment for STRATEGIES STRATEGIES 4. Save lives and reduce crime on our communities. all employees. highways, waterways and trails. s #RIME!BATEMENT3TRATEGYSTATISTICS s /00#OMMUNITY3ATISFACTION3URVEYRESULTS s /03%MPLOYEE%NGAGEMENTSURVEYRESULTS s 5NIFORMWORKLOADSTATISTICS s #RIMEANDTRAFFICSTATISTICS s /NTARIO0UBLIC3ERVICE/03 %MPLOYEE s /00MEMBERSURVEY s &INANCIALTRAININGOPPORTUNITIES s 3TREETCHECKS Engagement survey results. s % ,EARNINGSTATISTICS s 2ESPONSETOVARIOUSINQUESTS INQUIRIESANDAUDITS s -AJORINVESTIGATIONDEBRIEFINGS s 4RAININGOPPORTUNITIESPROVIDEDTO s (UMANRESOURCEDATASYSTEMS s )NTEGRATIONOFTECHNOLOGYSYSTEMS s -AJOREVENTEVALUATIONS First Nations police services. s )NFRASTRUCTUREPROJECTSTHATMEETENVIRONMENTAL s &RAMEWORKFOR0OLICE0REPAREDNESSFOR standards. Aboriginal Critical Incidents application. INDICATORS INDICATORS OPP VALUES: 02/&%33)/.!,)3-s!##/5.4!"),)49s$)6%23)49s2%30%#4s%8#%,,%.#%s,%!$%23()0 Ontario Provincial Police 2011-2013 Strategic Plan | 3 Organizational Values Organizational values are a part of all we say and do. In 2002, the like many organizations, has to meet the challenges of leadership OPP formally adopted the following values which have guided turnover, baby boomer retirements, rapid and global technological the OPP’s organizational direction, strategic plan and day-to-day change, increasingly complex public safety and security issues, and behaviours since that time: very high public expectations for responsiveness and accountability. For organizations like the OPP that rely on public trust and • Professionalism confidence, core values, lived and shared consistently across the • Accountability entire organization, are essential for continued success. • Diversity • Respect These values represent the OPP’s public affirmation of a continuing • Excellence commitment to professionalism and the highest standards - standards on which our employees, and the communities we serve, In 2010, the OPP added a sixth value: Leadership. Leaders take the