SPRING/SUMMER 2019

/AMBUCOPTER @LNAACT AMBUCOPTER.ORG.UK CELEBRATING 25 YEARS OF SAVING LIVES SOUVENIR ISSUE

We’re celebrating our incredible Helicopter Emergency Medical Service and the thousands of patients we have tended to over the last 25 years

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THE OFFICIAL MAGAZINE OF THE LINCS & NOTTS AIR AMBULANCE WHAT’S ON... DEAR SUPPORTERS

of our Crew and Ambucopter. The resilience and Throughout 2019, many people Saturday 8th AUGUST I am delighted to welcome you to this bravery of our patients and their families has been truly across and RANSKILL SCARECROW special souvenir edition of SkyShout, Saturday 3rd humbling. It has been fantastic for us to learn first- have chosen FESTIVAL SAUSAGE & CIDER FESTIVAL celebrating 25 years of the Lincs & Notts hand what a significant difference the Lincs & Notts Air to support the Lincs & Notts Nottingham The Black Horse Inn, Air Ambulance. Ambulance has made to so many people’s lives. Air Ambulance in various ways, Sunday 9th Donington on Bain including hosting a wide range Thank you to everyone who has been involved GOLF CHARITY DAY From those early days of operating out of a portacabin of fundraising events. Here are with or supported our Charity over the years – our Southwell Golf Club, Occupation Wednesday 7th and only able to fly when we had raised the money success is all down to you. We look forward to just some of the fundraising Lane, Southwell LARK IN THE PARK to do so, to our helicopter now flying 365 days a year your continued support to ensure that Lincolnshire events taking place in the West Bridgford and gearing up for full 24-hour operations, our service and Nottinghamshire continue to have a first-class coming months to help celebrate Wednesday 19th has been called upon almost 20,000 times over the Helicopter Emergency Medical Service for many years our 25th Anniversary… – Thursday 20th Tuesday 13th last 25 years. We have helped literally thousands of to come. LINCOLNSHIRE SHOW CHARITY GOLF DAY people during their greatest hour of need, and we are MAY Lincolnshire Showground Blankney Golf Club, incredibly proud to be providing the very best critical Lincoln Road, Lincoln We hope you’ll never need us, but if you do we’ll be there. care possible to people across Lincolnshire and Saturday 11th Thursday 27th Nottinghamshire. HARTSHOMLE COUNTRY LINCOLN SEPTEMBER PARK SPRING FAIR CASTLE2COAST2CASTLE Our 25th Anniversary is not only a huge milestone in Lincoln CYCLE (C2C2C) Sunday 8th the history of the Lincs & Notts Air Ambulance, but it Lincoln to GREAT NORTH RUN is an opportunity to look back on how we have been Saturday 11th able to make a positive impact on the lives of many Newcastle upon Tyne

– Sunday 12th Saturday 29th thousands of people over the years. NOTTINGHAMSHIRE EAST BRIDGFORD Karen Jobling COUNTY SHOW VILLAGE SHOW In the run up to our ‘birthday’, we have been truly Monday 9th – Sunday 15th Chief Executive Officer Newark Showground Butts Field, East Bridgford touched by many former patients who have reached NATIONAL AIR out to us to share their story after needing the help AMBULANCE WEEK JULY Monday 13th Details to be Saturday 13th announced soon at OUR 25TH HUMBERSIDE FIRE BIRTHDAY! ambucopter.org.uk & RESCUE DAY CONTACT US 7 Lakes Country Park, Crowle CONTENTS Celebrating our very first Celebrating 25 Years of Saving Lives 4 airlift of a poorly patient Saturday 13th Sunday 15th LINCS HEAD OFFICE TO 25 years ago today! RADCLIFFE-ON-TRENT LNAACT House, Bentley Drive, In Safe Hands 6 CARNIVAL BRIGHTON BIKE RIDE Bracebridge Heath, Lincoln, LN4 2QW

Nottinghamshire 01522 548469 Help Us Celebrate our 25th Anniversary 8 Saturday 21st Saturday 18th Sunday 14th WEST BRIDGFORD [email protected] Equipped to Save Lives 10 HELICOPTER BALL HUMBERSTON LIONS PLANT FAIR NOTTS OFFICE Southview Hotel, Skegness – IT’S A KNOCKOUT New Horizons 12 Meridian Park, Sunday 22nd Unit 2 Chase Park, Daleside Road Sunday 19th RIDE TO SAVE LIVES Nottingham, NG2 4GT Patient Story 13 WOODHALL SPA Friday 19th – Sunday 21st Newark Showground 0115 941 2255 Support From All Quarters 14 COUNTRY SHOW CARS N COFFEE SHOW Lincolnshire Saturday 28th Morgreen, Nottingham LOTTERY OFFICE HOTLINE Adopt-a-Bear 16 – Sunday 6th October 01522 531308 SAHARA TREK CHALLENGE JUNE Saturday 20th Your Lasting Legacy 17 LINCOLN DRAGON Sahara Desert WWW.AMBUCOPTER.ORG.UK Saturday 8th BOAT RACE Snapshot on Shops 18 BINGHAM SUMMER FAIR Brayford Pool, Lincoln @LNAACT What is Your Challenge? 20 Nottingham All details correct at the time of going to press. Facebook.com/Ambucopter Donation Form 22 To find out more or if you would like to hold an event to raise money Spotlight On... 23 for the Lincs & Notts Air Ambulance email [email protected] or call 01522 548469 (Lincs) or 0115 941 2255 (Notts). Thank you to Rob Inglis for photography We look forward to hearing from you.

2 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 3 CELEBRATING

25 YEARS OF SAVING LIVES

We are incredibly proud to have been saving lives across our two counties for the last 25 2018 years, and what better way to celebrate our amazing service than to look back and reflect on how we have delivered our life-saving service and the patients we have helped. 24-hour operations begin In October 2018, we announced our Here’s a snapshot of how our Charity has evolved over the last 25 years: commitment to fly 24/7. We are now on call to fly 24 hours a day on Fridays, Saturdays and Sundays, and are working towards delivering a full 24-hour 1994 service, 7 days a week. This expanded 2013 service will enable us to give more Lift off for the patients the very best chance of survival. Our first night flight Blood on Board Lincolnshire Air Ambulance During the dark and cold winter months, We began carrying blood on board Our journey began as the Lincolnshire night vision equipment was fitted to Air Ambulance, with our first airlift our helicopter, enabling our crew the Lincs & Notts Air Ambulance, taking place on 13th May 1994. to undertake on-scene blood enabling us to fly in the hours of transfusions for the very first time. We darkness for the first time, allowing In those early days we operated out of are one of only six UK air ambulance us to extend our service and fly from a portacabin; our helicopter (an ex- charities to be able to deliver this 7.00am – 7.00pm every day of the year. Police Service Bölkow) only flew when precious resource at the scene. we had enough funding, meaning it was often grounded for months at a time whilst fundraising took place. MD902 Explorer

2000

A new era: our Explorer helicopter We said farewell to our very 1996 first helicopter and started the millennium with a new generation Service extended to of aircraft – an MD902 Explorer. 1991 Nottinghamshire The need and momentum for a Whilst the Bölkow only had enough Where it all began local air ambulance grew by the room for a patient plus three crew, our new helicopter could accommodate The concept of an air ambulance day and we soon extended our 2008 2017 2019 service to cover Nottinghamshire. a patient plus a crew of four – one for Lincolnshire is born, fuelled by We officially became the Lincs & pilot, a doctor and two paramedics. discussion between a number of local Our 10,000th Delivery of our AW169 20,000th mission Notts Air Ambulance one year later. doctors who identified the need for a fast mission takes place In June we took delivery of our This year, during our 25th year in critical care service for rural Lincolnshire. We helped our 10,000th patient in March brand new AgustaWestland 169. service, we will fly our 20,000th mission. 2008. Our crew were called to This state-of-the-art helicopter is Fundraising for the Charity began to help a rider who had been thrown bigger than any aircraft we have ever just one year later and our first, very off their horse. The patient suffered flown – offering head-to-toe access to gratefully received donation was £50 spinal injuries and was flown to Queen’s patients in-flight, travelling in excess cash, posted through our letterbox by Medical Centre in Nottingham for life- of 200mph with two pilots and up an elderly couple who had just married. saving treatment. to three clinical crew on board.

4 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 5 MAKING SURE OUR PATIENTS ARE IN SAFE HANDS

To mark 25 years of ensuring our patients are in the safe hands of the Lincs & Notts Air Ambulance, we’ve unveiled a unique design on the tail of our very own Ambucopter! Tracey's story The tail wrap, which can be seen on our Chris' story It took Tracey four long months helicopter tail for the rest of 2019, features to recover from the injuries she 25 pairs of hands – each reflecting one Up and coming championship sustained to her skull, feet, ankles, of our former patients who have once motorcyclist Chris suffered arms, legs, nose and fingers after she been in the safe hands of our crew. an intracranial bleed in his was involved in a horrifying car crash. skull after veering off track and into We’ve been reaching out to former patients a tyre wall at an estimated 120mph, Tracey was travelling with her boyfriend towards across Lincolnshire and Nottinghamshire, landing 78 metres down the track. Nottingham when their car collided head on with a small goods lorry. The Lincs & Notts which has resulted in us hearing some truly When the Lincs & Notts Air Ambulance arrived, Air Ambulance was immediately dispatched heartwarming stories of bravery through our on board doctor put Chris (pictured with to the scene. Tracey suffered a cardiac adversity. Here’s a snapshot of some of the his family) into a medically induced coma to arrest due to the severity of her injuries. prevent further brain damage and allowed lives we’ve touched over the last 25 years: our clinical crew to take over his breathing. Our crew helped to stabilise Tracey’s condition He was flown straight to Queens Medical before airlifting her to Queens Medical Centre, Centre in Nottingham for immediate surgery. where she underwent 14 hours of surgery; her family were told to prepare for the worst. The time from the crash to surgery in hospital She was placed into a medically induced all happened within one hour. After having to coma as doctors battled to save her life. Simon's story learn how to stand up, walk and talk, Chris has managed to make a miraculous recovery. You can read Tracey’s full story Keen mountain biker Simon at ambucopter.org.uk was enjoying a day out riding You can read Chris’ full story with his son Euan (pictured) at ambucopter.org.uk when the unthinkable happened. Michael's story After taking a slight jump, Simon flew The rapid response off his bike and hit the floor with an of the Lincs & Notts Air almighty crash. He suffered multiple Ambulance helped save the life HELP US MAKE SURE fractured ribs, a broken collarbone, of Michael (pictured centre) after OUR NEXT PATIENT a double fracture to his pelvis, a his arm was severed by a chainsaw. punctured lung, a fractured vertebrae IS IN SAFE HANDS Alice's story and significant soft tissue damage. Michael was trimming a tree in his back Everyone can help us to make sure our next patient garden when he lost his balance and No one ever expects to be is in the safe hands of our pilots, paramedics and Euan stayed by his dads’ side as he slipped slipped. His inner arm caught the tip in an accident which needs in and out of consciousness. Due to the doctors – whether you would like to volunteer of the chainsaw blade, cutting straight the assistance of the Lincs severity of his injuries and the location for our Charity, take part in a fundraising event, through his main artery and two nerves. & Notts Air Ambulance, but purchase an item from one of our Charity of his accident, the Lincs & Notts Air for Alice Hadley this is exactly Ambulance was dispatched to the scene. shops or by simply making a donation. The Lincs & Notts Air Ambulance arrived at what happened to three members of her the scene, stabilised Michael and then air family in the space of just four months. Once stabilized by our crew, Simon was Please get in touch today lifted him to Nottingham’s Queens Medical airlifted to Hull Royal Infirmary in just 6 Centre in just 15 minutes. After arriving at On three separate occasions, our Ambucopter and give your support: minutes – a journey that could take up A&E, Michael faced life-saving surgery in a was called out to assist Alice’s partner to an hour by road. Simon remained bid to save his right arm. (pictured), grandmother and uncle in a real Call our fundraising team on in intensive care for 3 days, but went twist of tragic events. Alice is now doing 01522 548469 (Lincs) or 0115 941 2255 (Notts) on to make an amazing recovery. You can read Michael’s full all she can to raise funds for our Charity. Join our weekly lottery by calling 01522 531308 Donate via our website at www.ambucopter.org.uk You can read Simon’s full story story at ambucopter.org.uk You can read Alice’s full story on page 13. Make a donation using the form on page 22. at ambucopter.org.uk Thank you

6 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 7 HELP US LONDON TO CELEBRATE BRIGHTON CYCLE 25 YEARS OF Sunday 15th September To help celebrate our SAVING LIVES 25th Anniversary, we are looking for keen cyclists to SAHARA TREK CHALLENGE take on our cycling Friday 28th September – Saturday 6th October team challenge!

AIR AMBULANCE Our team of trekkers are gearing up to help raise vital Starting at London’s Clapham Common, the GOLF DAY AT funds for what will be their own challenge of a lifetime. iconic London to Brighton Bike Ride will take BLANKNEY ESTATES cyclists through some of the most beautiful Tuesday 13th August The team will take on our very first Sahara Trek Challenge, scenery of Sussex, finishing on one of the where they will take on a 100km route across the desert most recognisable seafronts in the country. Our annual Charity Golf over 5 days to help raise vital funds for our 25th Anniversary Day returns to Blankney celebrations! The event attracts over 4,000 riders every Golf Club this summer! year. From real-time cyclists to first time Participants recently had the chance to see our Ambucopter eventers, the London to Brighton Bike Ride Situated in the heart of rural and meet the crew to help them build a real understanding proves to be an accessible event for all. Lincolnshire, this beautiful 18-hole To help celebrate our 25th of our service and why raising funds is so important. The course is suitable for all abilities. Water stops will be available throughout the Anniversary, we’ll be running a team are now busy organising their own fundraising events fully sign-posted route, and all participants will series of fundraising events and including Charity nights, pub quizzes and even a black-tie ball! We’re looking for teams of four to receive a free buffet lunch in the picturesque activities throughout 2019 to help take part in our Charity Golf Day, where you’ll enjoy a fantastic It’s not too late to join the team! village of Turners Hill. This really is a challenge keep our Ambucopter in the sky for day of golf followed by a tasty two-course meal with coffee. What’s you do not want to miss! many more years to come. more, they’ll be prizes on the day for the best two scores on each hole! Join our trek and you will witness sights other people will never see, stars so bright they hardly seem real, miles of For more information email As we receive no direct Government Why not take a swing and help raise vital funds uninterrupted golden sand, whilst making friendships along [email protected] funding, we rely on the support of for the Lincs & Notts Air Ambulance? the way that will continue long after the trek has finished. or call 01522 548469. people like you to help us continue saving lives across Lincolnshire and If you’d like to submit a team for our Charity Golf Day, For more information visit ambucopter.org.uk Nottinghamshire. email [email protected] or call 01522 548469. or call 01522 548469.

Want to join in with the celebrations? There’s never been a better time to IKANO BANK get involved! ROBIN HOOD HALF MARATHON GREAT NORTH RUN Take a look at some of the JOIN OUR #TEAM25 Sunday 29th September Sunday 8th September fundraising events we have lined up In our 25th for the rest of the year and find out Do you want to get involved What exactly makes the Great Anniversary how you can help us make our 25th with our 25th Anniversary North Run so ‘great’? year, we will be year the best one yet! celebrations, but feel you’re unable to commit to any of supporting the Ikano With thousands of supporters our Challenge Events? Bank Robin Hood lining the course and hundreds Half Marathon for the very first time. of volunteers helping competitors Don’t worry – we have so many great ideas for everyone to get along the way, the Great North involved, so supporting our Charity may be easier than you The 13.1-mile course, which starts and finishes Run is a real celebration of think! at Nottingham Recreational Ground, proves what really is ‘great’ – over 57,000 runners showing a to be a real challenge for any runner. huge deal of dedication and determination to be their greatest. To mark our very special 25th birthday, we invite you to join our #Team25. There really is something for everyone to get We’re looking for our very own green army We’re looking for a team of our ‘great’ supporters to take involved with! to take on this route in aid of our incredible on this challenge in aid of the Lincs & Notts Air Ambulance, Charity, where you’ll be kitted out with one From baking 25 cakes to donating 25 items to one of our where you’ll run the 13.1-mile journey from Newcastle’s city of our green Lincs & Notts Air Ambulance centre to the coast in South Shields. You’ll also be treated to a Charity shops, our #Team25 fundraising ideas allow you to give as much as you can to help ensure we make our 25th year of running vests. This could be one of the most special flyover from Lincolnshire’s very own Red Arrows! service one to remember. picturesque routes you will run this year!

If you’d like to join our team, email If you’d like to receive a copy of our #Team25 fundraising To join our team, email [email protected] or call 01522 548469. ideas sheet, email [email protected] [email protected] Be quick – our bonded places are filling up fast! or call 01522 548469 (Lincs) or 00000 (Notts) or call 01522 548469.

8 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 9 This life-saving equipment, which BLOOD ON BOARD we are only able to purchase with the help of our amazing In August 2017, we became the first fundraisers, is put to great use. Air Ambulance Charity in the East It’s these vital funds which allow Midlands to carry blood on board and us to purchase the most up-to- offer on-scene blood transfusions – date and cutting-edge clinical dramatically increasing the chances equipment, whilst each piece of survival for patients suffering major trauma and blood loss. of equipment also requires regular servicing, cleaning Blood is carried by our Ambucopter in specially designed and for our clinical crew to thermostatically controlled boxes (as in this picture), together with a use for training, which all have machine to warm it to the correct temperature before administering expense attached to them. to patients who are suffering from dangerously low blood pressure. Whilst this equipment is very expensive to buy and maintain, We work closely with the Lincolnshire Emergency Blood Bike Services, a you simply cannot put a EQUIPPED TO small group of volunteers who collect blood supplied by Lincoln County price on someone’s life. Hospital and deliver this daily to our airbase at RAF Waddington.

Cost: £135 per unit of blood SAVE LIVES Dr Simon Topham

NIGHT VISION GOGGLES When it comes to saving lives, having access to the Our helicopter and crew are trained and equipped to fly both day and best equipment on board our DEFIBRILLATOR night. KEEP US EQUIPPED Ambucopter is paramount. Using TO CONTINUE a range of advanced life-saving In the event of a cardiac During the hours of darkness, our SAVING LIVES. arrest, our LifePack 15 crew use Night Vision Imaging equipment, our expertly trained Defibrillator allows our WE NEED YOUR HELP! clinicians can provide critically System (NVIS) goggles, in a specially adapted cockpit, a 30-million clinical crew to monitor candle power searchlight and advanced mapping systems. ill patients with the best possible patients and help detect any unusual heart conditions. At the Lincs & Notts Air Ambulance, we pre-hospital care directly at are only able to continue saving lives Together, this equipment plus our highly skilled pilots enables us to fly with the support of people like you. the scene of an emergency. This high-tech machine is a complete intensive care unit safely in the dark. Without this, we could only fly during daylight hours facilitating the highest level of patient care. In the event – meaning our crew wouldn’t be able to attend as many missions of a cardiac arrest, our highly-trained paramedics and Your generosity means that we are able With thanks to the support and during the winter season. For some patients, those are the missions to keep our Ambucopter and Cricital doctors can use this defibrillator to treat the patient by that really count. generosity of our local communities, restarting the heart, which could potentially save their life. Case Car fully equipped and enhance the pre-hospital care that we can we have been able to invest in Cost: £20,000 Cost: £14,000 provide to our patients – giving them equipment to help ensure that the very best chance of survival in what our patients suffering from the is often their greatest hour of need. most serious of illnesses and devastating injuries are kept as MEDICAL KIT BAGS Please get in touch today VENTILATOR and give your support: safe and comfortable as possible, Call our fundraising team on whilst our crew deliver potentially In many cases, our crew are called out to When attending some some of the most remote locations across 01522 548469 (Lincs) life-saving treatment they need of the most critically ill Lincolnshire and Nottinghamshire, meaning that or 0115 941 2255 (Notts) as quickly as possible. patients across Lincolnshire our Ambucopter is not able to land directly on and Nottinghamshire, scene. This means our clinical crew must carry Join our weekly lottery our critical care crew life-saving equipment and drugs to the scene. by calling 01522 531308 Here we show just some of the vital may need to temporarily put them to sleep. kit we carry on board our helicopter. Donate via our website at Our helicopter and Critical Case Car both carry sets of colour-coded www.ambucopter.org.uk Our top-of-the-range Oxylog 3000 Ventilator allows our medical equipment bags that hold different clinical kits, meaning that our Make a donation using the crew to control a patient’s breathing once they have been highly-trained crew can ensure they have the best drugs and equipment form on page 22 anesthetised. This ventilator enabled our paramedics to hand when dealing with emergencies. The kit includes equipment to and doctors to monitor the amount of oxygen the patient anaesthetise patients, place arterial lines, surgical airway management, Or follow us online receives, ensuring that they remain in a stable condition an iSTAT machine, an ultrasound machine and suction. during the time-critical journey to the nearest hospital. @LNAACT Cost: £400 per bag facebook.com/Ambucopter Cost: £9,000 Thank you

10 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 11 Since 1994, we have airlifted literally thousands of severely sick or injured patients to help give them very best chance of survival in what is often their greatest hour of need. NEW 28% of patients are female HORIZONS 72% of patients are male Alice and her family meet our crew and see our helicopter Our oldest patient was 92

Our youngest less than YOU NEVER KNOW WHEN YOU MAY NEED patient was 1 week old THE LINCS & NOTTS AIR AMBULANCE… BUT YOU NEVER EXPECT TO SEE IT 3 1000 calls now attended to by our crew, TIMES IN 4 MONTHS! on average, every year

Currently, each mission we attend costs approximately No one ever expects to be in an accident which Less than three weeks later requires assistance from the Lincs & Notts Air the inconceivable happened, Ambulance, but for Alice Hadley, this is exactly what as a third member of the happened to three members of her family in the space Hadley family urgently needed of just four months. the service of our clinical crew. Alice’s uncle, Nigel, 19,934 On 25th June 2016, Alice’s partner was travelling to Willingham call outs attended A NEW HOME FOR THE Andrew was driving to work when Woods on his motorcycle since 1994 LINCS & NOTTS AIR he followed a diversion along a when he was involved in a single-track road and was involved Nigel collision. The Lincs & Notts in a head-on collision with a lorry Air Ambulance rushed to the Since our humble AMBULANCE travelling in the opposite direction. scene, where our clinical crew treated beginnings in 1994, we The Lincs & Notts Air Ambulance Nigel and airlifted him to Lincoln County Hospital. Later have received tremendous We are excited to announce bringing tremendous advantages Alice and Andrew was called out to the scene, that evening, Nigel was transferred to Queens Medical support from the people our plan for a new and efficiencies. Whilst the move will where they treated Andrew and Centre in Nottingham, but his injuries were too severe allow for closer working between airlifted him to Hull Royal Infirmary; and he sadly passed away that night. of Lincolnshire and Headquarters for the Lincs Nottinghamshire, something staff and crew, it will also mean that Andrew had sustained serious injuries to his hip, ribs which we are extremely & Notts Air Ambulance. It’s we will be able to open our doors to and pelvis. He has since undergone a full right hip Following these tragic events, Alice held a charity grateful for. It is this still very early days in our many more of our supporters and replacement to help aid his recovery. music quiz at the Yarbrough Arms, which raised over continued support that planning, but as we go to former patients. £3,600 to help keep our Ambucopter in the sky. In August 2016, just two months after has enabled our Charity to print with this edition of Sky consistently enhance the Our new Headquarters will Andrew’s encounter with the Lincs She said: “You never know when you might need the pre-hospital critical care Shout, we are working on the future-proof the Charity and ensure & Notts Air Ambulance, another Lincs & Notts Air Ambulance, but you never expect to that we can provide to our development of a proposal that we are able to continue to member of Alice’s family needed see so many members of your family need their help on patients – giving them the which will strengthen and deliver a first-class Helicopter our help. Alice’s parents, Caroline three separate occasions and in such a short space of very best chance of survival. Emergency Medical Service to our and Mark, and her grandmother time. The crew are truly amazing people and what they enhance the vital work of the local communities for many years to Marlene, were travelling home when do every single day is outstanding. Charity. come. their car was involved in a collision Marlene at Fonaby Top. Our crew were “The Charity has become such an important part of our The new Headquarters will literally We will share more details of our immediately called to the scene, family’s life, and we want to do anything that we can do Karen Jobling, be a stone’s throw from our current plans in the next edition of Sky where they transported Marlene to Hull Royal Infirmary. to help this incredible cause.“ Chief Executive Officer helicopter base at Waddington and Shout, but meantime please look Unfortunately, Marlene did not recover from her injuries will see our Charity staff, crew and out for news on our website at and sadly passed away two days later, one day before helicopter all based under one roof, ambucopter.org.uk her 74th birthday.

12 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 13 Lincolnshire Co-op Colleagues, customers and members of Lincolnshire Co- op have joined together to SUPPORT raise funds for Lincs & Notts Air Ambulance through its FROM ALL Community Champions scheme. The society, which has over 200 outlets across Lincolnshire and Nottinghamshire, has been raising money through the sale of our exclusive Lincs & Notts QUARTERS Air Ambulance 25th Anniversary pin badges and collection tins in each store for customers to donate their spare change.

In May, we teamed up with Lincolnshire Co-op and held our very own Superhero Family Walk at Racecourse. S A ES Families were invited to walk or run our 5km track whilst dressed of the Year. Each of our corporate partnerships Throughout our 25-year history, we are as their favourite superhero in a bid to raise funds for our Charity. extremely proud to have worked with many play a key part in helping us to save many more local and national businesses who have lives across Lincolnshire and Nottinghamshire. supported our Charity in various ways. Running Imp Lincoln Running Imp have pledged to raise vital funds for our We’re delighted to have partnered with so Charity during our 25th Anniversary year, helping us to many incredible businesses across the two continue our life-saving service for many years to come. We love hearing how businesses across the two counties in our 25th Anniversary year. Here are counties are supporting our Charity, whether they just a few of the caring companies who have The Lincoln based business, which specialises in sports are holding a one-off fundraising event or have chosen to support our Charity in 2019: medals and event supplies, will be raising cash through various chosen Lincs & Notts Air Ambulance as their Charity fundraising activities including team challenges, sponsored events and direct donations from the sale of medals.

The team will also be providing us with yellow Santa suits for this year’s Lincoln Santa Fun Run. We cannot wait to see our incredible Team KnowHow has actively supported Lincs & Notts Air Team KnowHow Newark army of yellow Santa’s taking on the challenge in December! Ambulance for many years. They have raised a staggering £11,000 for our Charity through various fundraising activities Contact us if you’d like to reserve your place. including an impressive 24-hour cycle challenge, family fun days and prize raffles. We are delighted to have partnered with SMS Electronics as they SMS Electronics Nottingham Employees based at the company’s distribution centre in Newark have chosen to support us as their 2019 Charity of the Year. will continue their fundraising efforts into our 25th year, helping us to celebrate this momentous occasion. They recently kicked off their fundraising efforts with an official launch event, where employees wore yellow for the day and decorated their The “tech experts” have been donating their unwanted clothing office in all things yellow. Staff based at their Nottingham Headquarters directly to our Charity shops, hosting their own sweepstakes and have also planned a calendar of various fundraising events throughout holding several bake-off competitions in order to help us continue the year, including bake sales and sponsored challenges. saving lives every day. The electronic manufacturers are hoping to raise much-needed funds for our Charity, which will help us to make sure that our crew are there for people within our local community at a time when they need us the most.

Ringrose Law Lincolnshire Ringrose Law Solicitors have kindly chosen to support our Charity for the second consecutive year as part of their annual Dragon Boat Race. If you’d like to show your support for any of these great partnerships, you can make a donation via our website ambucopter.org.uk More than 16 teams from across Lincolnshire and Newark are expected to battle it out in 30ft brightly painted Chinese dragon boats over the 200m course, which will raise funds for Lincs & To find out more about becoming a Notts Air Ambulance as well as another local Charity. WANT TO BECOME corporate sponsor for our Charity, £ A CORPORATE SPONSOR? please get in touch with the team: Held at Lincoln’s Brayford Pool, the event promises to be Call our Corporate Fundraiser, a fun-filled day as spectators gather to watch local teams There are many ways that corporates can sponsor Tanya Taylor on 01522 548469 competing to be crowned the 2019 Dragon Boat Champions. our Charity, and we’re always looking to collaborate or email [email protected] with businesses across the two counties. We look forward to hearing from you! This year’s event takes place on 20th July. Why not come and watch the fun?

14 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 15 GIVING THE GIFT OF LIFE MAKE SAVING LIVES YOUR LASTING LEGACY

Last year, hundreds of our life-saving missions were paid for by kind donations left to us in people’s Wills. By remembering The three ways in which the Lincs & Notts Air Ambulance in your you can leave a legacy: Will, you can help us to save lives. A PECUNIARY GIFT This is a tax-free donation of a You do not have to own property or have specified amount of money. It significant savings to leave a gift in your Will. doesn’t matter how big or how Every donation is gratefully received, whatever small the amount – every penny helps to save lives. the amount. Every penny really does count. A RESIDUARY GIFT This is a donation from the remainder of your estate after Noreen Clark is just one of the you have provided for family and many wonderful people who chose to remember the Lincs & Notts Air friends. You can leave the whole Ambulance by leaving a gift in her Will. amount or a percentage of it. A SPECIFIC GIFT Mrs Clark from Spalding, who For a minimum monthly passed away in May 2018 aged 88, You can choose to leave any donation of just £5, left a generous donation of £10,000 object that you own to our you will receive: to our Charity, which will help us Charity. This can be any item, to continue saving lives across such as a painting or jewellery, • Our limited-edition bear dressed Lincolnshire & Nottinghamshire. or even a car or house. in our iconic red Lincs & Notts Air Noreen’s God daughter was recently invited to CAN WE COUNT ON Ambulance Doctors’ flight suit meet our crew in honour of her late Godmother. YOUR SUPPORT? • A Certificate of Adoption and a She said: “God bless my dear Godmother – she was the closest person I had to my lovely Mum, who passed away 14 From just £5 per month, you can take thank you letter from our crew years ago. She was such a generous and loveable lady. home your very own cuddly Doctor bear whilst giving the gift of life to • Regular updates from the “She did so much to help others and even up until 6 Lincs & Notts Air Ambulance years ago, she partly cared and shopped for an elderly the next patient we are called to. neighbour, but could no longer after she had major • Your donation will help surgery. Through all of this she remained positive and By adopting a Lincs & Notts Air Ambulance us continue to save lives chirpy, even though she was left virtually housebound. Adopt-a-Bear you can not only give a loving across the two counties. home to this exclusive 9” teddy bear, but you “Hopefully, by bequeathing a gift in her Will to various charities, will also be making a meaningful donation my Godmother has made many other people’s lives better.” to our Charity to help ensure our pilots, paramedics and doctors can continue to save lives in your community for years to come. GIVING THE GIFT OF LIFE

ADOPT YOUR OWN BEAR AT If you would like to leave a gift to the Lincs & Notts Air Ambulance, please email the Charity on [email protected] or call 01522 548469. AMBUCOPTER.ORG.UK We would love to hear from you and would never pressure you into making a gift in your Will. You will need to donate £5 for a minimum of 3 months to qualify for an Adopt-a-Bear.

16 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 17 SNAPSHOT THE WHEELS ARE IN MOTION ON SHOPS FOR OUR AMBUCOPTER MODELS NOW AVAILABLE Our Charity shops are very £8.99 much at the heart of the communities that we serve, Take off with your very showcasing quality pre-loved own model of our iconic 2019 clothing, accessories, yellow Ambucopter! homewares, electrical goods, Sign up to our Ride to Save Lives 2019 now at This replica toy of our soft furnishings, toys and ambucopter.org.uk and help to save a life today! RETFORD RE-OPENS AW169 helicopter is now games, books and furniture. available for purchase across FOLLOWING MINI all our Charity shops. We are ‘wheely’ excited to announce that our Throughout our 25th MAKEOVER fourth annual motorcycle ride out will take Anniversary year, we’ll be To find your nearest shop, place on Sunday September 22nd. celebrating all aspects Our Retford shop has recently visit ambucopter.org.uk re-opened after a mini makeover, After the success of the previous three years, this event of our Charity including revealing a much brighter and will be back again and is set to be bigger and better our shops and incredible lighter shop for our customers than before. As in previous years, it will start and finish volunteers. Here’s a quick to come and grab a bargain. at Newark Showground and take on a route around snapshot of what has been Lincolnshire and Nottinghamshire. It is open to all happening across our The transformation includes a touch riders with a bike over 125cc and which is road legal. shops in Lincolnshire and of redecorating and re-organising It costs £12.50 to enter and all funds raised from this Nottinghamshire so far! our displays, which has helped us event will go directly to supporting the life-saving to achieve a beautiful vintage look. work of the Lincs & Notts Air Ambulance to ensure The shop now has a large area we can continue to save lives 365 days of the year. MANAGER for men’s clothing, footwear and Last year the event raised £7,500, which funded TO TAKE ON 100KM accessories, a vinyl record shelf Richard Madeley with Gill Andrews three of our potentially life-saving missions. With SAHARA DESERT TREK and a wide selection of books. your help this year we’re aiming to fund four! If you are searching for last season’s ASHBY VOLUNTEER Blyton look, something a little retro or a REGISTER NOW AT NOMINATED FOR A159 bargain holiday read, then drop by AMBUCOPTER.ORG.UK NATIONAL AWARD 18 today and see what’s in store. A631 19 21 20 17 Our amazing long-time volunteer 22 RIDE TO SAVE LIVES 2019 THINKING OF from our Ashby shop, Gill Andrews, 16 23 (approx.) VOLUNTEERING? was recently shortlisted for Volunteer A156 ROUTE MAP AND TIMINGS 15 We’re always on the lookout of the Year Award at the Air 24 Sutton by Stow A15 Ambulance Awards of Excellence. 1 Newark Showground 11.00 19 North Leverton 12.32 for imaginative and creative 25 people to volunteer across our 14 2 Swinderby 11.13 20 South Leverton 12.34 26 13 Scampton Our Wragby Shop Manager, Kay shops and act as our visual During the glitzy awards gala 12 3 North Scarle 11.21 21 Treswell 12.37 Chambers (pictured above), is merchandisers, by creating dinner in London, a judge 27 A156 4 Wigsley 11.26 22 Stokeham 12.39 taking on our Sahara Trek Challenge amazing window displays or commended Gill’s work and Markham Saxilby A15 5 Fenton 11.37 23 12.41 28 11 to help raise vital funds as part of said it was an incredibly difficult Moor 6 Torksey 11.41 24 Dunham 12.45 simply helping on the shop floor. 29 A57 10 our 25th Anniversary celebrations. decision to choose between her 7 Sturton by Stow 11.50 25 12.46 9 Kay will join our group of fundraisers and the winner. We are so proud 8 Stow 11.53 26 Garton 12.51 If you are thinking about Tuxford 8 Lincoln in September as they take on the volunteering and want to help to see her hard work, dedication 9 11.57 27 Besthorpe 12.52 10 28 five day, 100km (62 miles) trek make a difference, call our and commitment recognised at A1 Kexby 12.01 Collingham 12.56 across the Sahara Desert, where a national awards ceremony. 7 11 Upton 12.03 29 Langford 13.01 team on 01522 531469 (Lincs) North they will face average temperatures or 0115 941 2255 (Notts). Sutton 6 Hykeham 12 Heapham 12.07 30 Newark Showground 13.06 on Trent of 70 degrees fahrenheit. Congratulations Gill and thank 5 A46 13 Springthorpe 12.09 Volunteering is a great way A15 to meet new people in your you so much for all you do for the Collingham 4 14 Corringham 12.12 Witham If you’d like to support Kay and Lincs & Notts Air Ambulance. We’re 3 15 Gainsborough 12.19 If you live in one of these community and gain new St Hughs villages and would like sponsor her incredible challenge, incredibly grateful for all of the hard A46 16 Saundby 12.24 skills! Find out more on our to cheer us on we would please contact our Wragby website ambucopter.org.uk work of our volunteers – we simply 17 West Burton 12.27 love to see you! Winthorpe 30 2 shop on 01673 857750 wouldn’t be here today without you! 1 18 Sturton Steeple 12.29 A17 Newark- 18 SKYSHOUT WWW.AMBUCOPTER.ORG.UK on-Trent SKYSHOUT 19 Our fabulous Fundraisers What is YOUR challenge?

SANTA’S GROTTO Holdens of Newark NORWOOD PARK GOLF CLUB £783 Thank you Norwood Park Golf Club in Southwell, Nottinghamshire has supported the Lincs & Notts Air Ambulance for the past 8 years. In this time, it has raised a staggering £35,000, SPONSORED helping us to fund 14 of our potentially life-saving missions. BEACH RIDE In 2018, Norwood Park Golf Club chose the Lincs & £120 Notts Air Ambulance as their Charity of the Year and Thank you raised an incredible £6,000, plus an additional £2,000 was added to this total from Barclays Match Funding. DONATION Thank you The Oddfellows £1,500 Thank you

ANNUAL CHARITY BIKE NIGHT A HELPING Cadwell Park HAND £2,725 Thank you Two of our long-standing volunteers, Mary and Dave Payne, recently completed the West Highland Walk and raised DONATION CLAY SHOOT an incredible £812.75 Lincoln Flower Club 80TH ANNIVERSARY BALL White Hart Inn, Tetford £600 Thank you Young Farmers Club £250 Thank you £1,500 Thank you Thank you

AN EVENING WITH LEGENDS DINNER Lincoln City Former Players Association £1,000 Have you been inspired to raise money 24 HOUR BICYCLE RIDE Thank you THREE PEAKS CHALLENGE for the Lincs & Notts Air Ambulance? Springthorpe & District Notts MTB Outlaws Walking Club £2,000 Could you hold a bake sale or teddy bears’ picnic; organise a fun day or concert; or even £1,330 Thank you Thank you take part in a fun run, 10k or marathon? Let us know what you are doing by emailing [email protected] and let us shout about it! Every penny raised, donated or sponsored ensures we can continue to keep the Ambucopter in the sky and saving lives 365 days of the year. We can only CHRISTMAS RAFFLE DRAW do this with your help – THANK YOU! The Tyrwhitt Arms, Shotferry £1,656 Thank you @LNAACT Facebook.com/Ambucopter UP, UP AND AWAY GALA CONCERT Ambucopter.org.uk 01522 548469 Belvior Wassailers A HIGH NOTE £2,001 Our Lady’s Carollers Thank you £750 Thank you 20 SKYSHOUT WWW.AMBUCOPTER.ORG.UK SKYSHOUT 21 ! DONATION FORM SPOTLIGHT ON... As we celebrate our 25th Anniversary, help us to make sure that the patients who need us are in the safe hands of our amazing crew for the next 25 years. You can support your local Air Ambulance by making a one-off or regular donation online at Ambucopter.org.uk. Alternately, you can return the form on this page to set up a regular donation or make a one-off donation by cheque. Please return the form to LNAACT House, Bentley Drive, Bracebridge Heath, Lincoln LN4 2QW Penny Would YOUR PERSONAL DETAILS FIRST NAME: SURNAME: TIME WITH CHARITY: 2 years ADDRESS: POSTCODE: TELEPHONE: EMAIL: POSITION: Trustee I WOULD LIKE TO MAKE A REGULAR DONATION

Monthly Quarterly Annually (tick one box only) of £10 £25 £50 £100

or other amount of £ (please specify amount) Please complete the Direct Debit and Gift Aid instructions below

OR MAKE A ONE-OFF DONATION TO GIVE TODAY: When asked what they know about the Lincs & Notts Air Ambulance, most people talk about our distinctive yellow Amount £...... Date...... (Please make cheques payable to LNAACT) Ambucopter in the sky and the life-saving work of our pilots, paramedics and doctors. But how much do you know about the people behind the scenes who keep the Charity working like a well-oiled machine?

Instruction to your bank or This Guarantee should be retained by the payer. Our Board of Trustees are all volunteers who donate their time and expertise to help the Charity achieve its aims. building society to pay by Direct Debit The Direct Debit Guarantee Trustees also hold the staff to account, ensuring decisions are always made in the best interests of the Charity. Please fill in the form and send to: This Guarantee is offered by all banks and building societies that accept instructions to Lincs & Notts Air Ambulance, LNAACT House, Bentley Drive, Bracebridge Heath, Lincoln, LN4 2QW pay Direct Debits. In this Spotlight feature, we find out more about our amazing Trustee, Penny Would, who joined the Board in Name and full postal address of your bank or building society If there are any changes to amount, date or frequency of your Direct Debit Lincolnshire November 2016. Mr L ServiceMember user number & Nottinghamshire Air Ambulance Charitable Trust Ltd will notify you 10 working days in 42 Lincoln4 Lane4 3 9 0 7 advance of your account being debited or as otherwise agreed. If you request Lincolnshire Mr L Member & Nottinghamshire Air Ambulance Charitable Trust Ltd to collect a payment, confirmation Lincoln 42 Lincoln Lane of the amount and date will be given to you at the time of the request. To: The Manager Bank/Building Society If an error is made in the payment of your Direct Debit, by Lincolnshire & Nottinghamshire Lincoln Air Ambulance Charitable Trust or your bank or building society, you are entitled to a full Q. What does your role as Trustee entail? Q. What has been your greatest Address Important: Confirmation of the set-up of your Direct Debit Instruction and immediate refund of the amount paid from your bank or building society. A. I meet monthly with my fellow board members and achievement in life so far? including future- If you receive payment a refund schedule you are not entitled to, you must pay it back when Lincolnshire Important: Confirmation of the set-up of your Direct Debit Instruction & Nottinghamshire Air Ambulance Charitable Trust Ltd asks you to. staff to oversee the Governance of the Charity. As a A. My greatest achievement so far is having produced including future payment schedule Thank you for supporting the Lincolnshire andYou Nottinghamshire can cancel a Direct Debit Air atAmbulance any time by simply Charitable contacting Trust. your bank or building Trustee, I am responsible for ensuring that the Charity three great children. They have married lovely people and society. Written confirmation my be required. Please also notify us. Postcode abides by the law, performs to the highest standard and have given us amazing grandchildren! Having accepted your Direct Debit details, please let us know if any details are incorrect. Thank you for supporting the Lincolnshire and NottinghamshireName(s) of account Air Ambulance holder(s) Charitable Trust. remains financially secure. I regularly visit our Charity GIFT AID shops, meet with volunteers and our crew whenever the Q. Who inspires you the most? A Direct Debit payment, due in respect of the aboveDECLARATION Direct Debit instruction, will be collected on or just after opportunity arises. A. I cannot name just one person who inspires me, but I Having accepted your Direct Debit details, please let us knowBranch ifsort any code details are incorrect.th th 14 September 2017, and will be for the amountBoost of £4.your34 donation followed by 25p by of subsequent Gift Aid for every payments £1 you donate! of £4.34 on 14 am generally inspired by people who set out goals and Gift Aid is reclaimed by the charity from the tax you pay for the current tax year. October 2017, and every month thereafter on that date. Q. Why did you join the Board of the Lincs & Notts achieve them - especially some of our amazing patients A Direct Debit payment, due in respect of the above DirectBank/building Debit instruction, society account will number be collected on or just after I can confirm that I would like all my donations, past, present and future, to the Lincs & Notts Air Ambulance Charitable Trust, Charity Number Air Ambulance Charitable Trust? who have sustained dreadful injuries and have the th Payer's Account Name: Mr L Memberth 14 September 2017, and will be for the amount of £4.34 followed by subsequent payments of £4.34 on 14 1017501, to be treated as Gift Aid donations. A. I saw an advertisement for a Trustee role when I had strength of character to live life to the full, regardless of Reference (For office use only)Payers Account Number: xxxxxxxx I am a UK taxpayer and understand that if I pay less Income Tax and/or Capital October 2017, and every month thereafter on that date. Sort Code xx-xx-xx Gains Tax than the amount of Gift Aid claimed in all my donations in that tax some spare time on my hands. I have both medical and their difficulties. year that it is my responsibility to pay any difference. business experience, which I felt could be useful to the Payer's Account Name: Mr L Member Instruction to your bank or buildingIf any societyof the above details are incorrect, please TITLE:call us as soon as possibleNAME: on 01522 531308 or e-mail Q. What was the last book you read Please pay Lincolnshire & Nottinghamshire Air Ambulance Charitable Trust Ltd ADDRESS: Charity. Having been a Trustee for other charities, I feel Payers Account Number: xxxxxxxx Direct Debits from the account [email protected] in this Instruction subject. toHowever, the if your details are correct, you need do nothing and your Direct safeguards assured by the Direct Debit Guarantee. I understand that this POSTCODE: that I understand the importance of Trustees not only to and last film you watched? Sort Code xx-xx-xx instruction may remain with LincolnshireDebit will be& Nottinghamshire processed as normal. Air Ambulance You have the right to cancel your Direct Debit at any time. TELEPHONE: EMAIL: monitor performance but also to help ‘make a difference’. A. The last book I read was Sir Walter Scott – A Life in Charitable Trust Ltd and, if so, details will be passed electronically to my bank/ building society. Please notify the Charity if you: a Story by Eileen Dunlop. The last film I saw was The If any of the above details are incorrect, please call us as soon as possible on 01522A copy 531308 of the Direct or e-mail Debit Guarantee is below. • Want to cancel this declaration Signature(s) • Change your name or home address Q. What has been your most memorable Favourite. [email protected]. However, if your details are correct, you need doFor nothing information, and youryour DirectDirect Debit will be collected• No usinglonger paythe sufficient following tax details:on your income and/or capital gains. moment to date at the Charity? Service User: 443907 To contact us about this Gift Aid Declaration or for advice on Gift Aid, call our A. My most memorable moment with the Charity was Q. How would your best friend describe you? Debit will be processed as normal. You have the right to cancel your Direct DebitReference: at any time.(Lincs & Notts Air) Accounts Department on 01522 548469 or email [email protected] Date For more information on Gift Aid, go to HM Revenues and Customs at my first time seeing the helicopter called out on a A. I asked my best friend to answer this one for me! She www.gov.uk/donating-to-charity/gift-aid A copy of the Direct Debit Guarantee is below. Yours sincerely mission. The response was so impressive and incredibly said dynamic, fun loving and imaginative, with a hidden professional. sense of humour. For information, your Direct Debit will be collected usingYour the followingcommunication details: preferences Service User: 443907 We’d love to share news of our life-saving Charity with you. Please use this form to let us know how you would like us to keep in touch. Q. What has surprised you the most Q. Tell us something about yourself Reference: (Lincs & Notts Air) Karen Jobling Please tell us how you wouldChief like Executive to hear from us in the future: If you have ticked ‘Yes’ to any on the left, please during your time here at the Charity? that might surprise us? tick from the options below: By post? Yes No A. My husband, who is extremely tolerant and also has a I would like to receive all communications and newsletters A. The enthusiasm and support of the volunteers and the Yours sincerely By email? Yes No - Email OR people who give so generously to support this fantastic good sense of humour, says that people who know me By phone? Yes No - The Phone no.Direct Debit Guarantee Fundraising news, appeals or initiatives service. would never be surprised at what I get up to! By text? Yes No - Mobile no. Charity Lottery, Raffles or Draws • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. Karen Jobling Setting up a regular donation Q. What motivates you? PRIVACY POLICY The Lincs & Notts Air• IfAmbulance there are any promises changes to torespect the amount, any personal date or data frequency of your Direct Debit Lincolnshire & Nottinghamshire Air Volunteer opportunities Chief Executive that you share with us and will never shareAmbulance this with anyCharitable third parties. Trust LtdYou will can notify opt out you or 10 working days in advance of your account being debited or as otherwise A. My determination to see that the service of the Lincs & change your preferences at any time. Youagreed. can find If you our request full Privacy Lincolnshire Statement & Nottinghamshireat Air Ambulance CharitabEventsle informationTrust Ltd to collect a payment, www.ambucopter.org.uk/privacy-and-data-protection including information on your right to Notts Air Ambulance is maintained at the highest standard Leaving a gift in your Will remove any data that we hold on you confirmation of the amount and date will be given to you at the time of the request. • If an error is made in the payment of your Direct Debit, by Lincolnshire & CharityNottinghamshire Shops Air Ambulance Charitable Trust for the benefit of our patients. The Direct Debit Guarantee Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or SKYSHOUT 23 building society. • If you receive a refund you are not entitled to, you must pay it back when Lincolnshire & Nottinghamshire Air Ambulance • This Guarantee is offered by all banks and building societies that accept instructions to pay DirectCharitable Debits. Trust Ltd asks you to. • If there are any changes to the amount, date or frequency of your Direct Debit Lincolnshire & •Nottinghamshire You can cancel a Direct Air Debit at any time by simply contacting your bank or building society. Written confirmation may be Ambulance Charitable Trust Ltd will notify you 10 working days in advance of your account beingrequired. debited Please or as also otherwise notify us. agreed. If you request Lincolnshire & Nottinghamshire Air Ambulance Charitable Trust Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request. • If an error is made in the payment of your Direct Debit, by Lincolnshire & Nottinghamshire Air Ambulance Charitable Trust Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society. • If you receive a refund you are not entitled to, you must pay it back when Lincolnshire & Nottinghamshire Air Ambulance Charitable Trust Ltd asks you to. • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

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