Uckfield
Flood Plan
Version 5 - 2016
Uckfield floods in 2000
February 2016 Uckfield Flood Plan
This is the 2016 version. It replaces the 2011 version. It does not contain any sensitive information.
Uckfield Flood Plan - 2016 Title (Sussex Resilience Forum Multi-agency Flood Plan - Part 2)
Version Number 5.0
Jim Foster – East Sussex Resilience and Emergencies Plan Author Partnership Sussex Police South East Coast Ambulance NHS Trust East Sussex Fire & Rescue Environment Agency Primary Reviewers East Sussex Resilience and Emergencies Partnership Wealden District Council Uckfield Town Council NHS All Primary Reviewers listed above Maritime & Coastguard Agency Kent, Surrey & Sussex Public Health England Southern Gas Networks Southeast Water UK Power Networks (formerly EDF Energy) Southern Water Distribution Details Network Rail (Sussex) RNLI St. John Ambulance British Red Cross Society Radio Amateurs Network (Raynet) Uckfield Chamber of Commerce Women’s Royal Voluntary Service
Date First Published 2002, Revised and updated 2005, 2008 & 2011
Date of Current Publication 2016 (This version replaces the previous 2011 version)
Date of Next Review 2019
Amendment Details
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SECTION 1 – GENERAL INFORMATION 5 Introduction ...... 5 Ownership and Review ...... 6 Aims……………………………………………………………………………………………. 6 Objectives ...... 6 Scope ...... 6
SECTION 2 – THE RISK OF FLOODING 7 History ...... 7 Flood Risk Assessment ...... 7
SECTION 3 - PLAN ACTIVATION 9 Action on receipt of EA Flood Warnings ...... 9 FLOOD ALERT means Flooding is possible. Be prepared ...... 9 FLOOD WARNING means Flooding is expected. Immediate action required ...... 10 SEVERE FLOOD WARNING means Severe flooding. Danger to life...... 11 Flood Warning No Longer in Force ...... 11 Partner Notification Process...... 12
SECTION 4 – COORDINATION OF RESPONSE 13 Initial Inter-agency Response Meeting ...... 13 Tactical Coordinating Centre ...... 13
SECTION 5 – ROLES AND RESPONSIBILITIES 15 Roles & Responsibilities ...... 15 Uckfield Town Council Emergency Plans ...... 15
SECTION 6 - COMMUNICATIONS 16 Key Public Information ...... 16 Warning Methods ...... 16 Specific Warning Methods ...... 16 Media 16 RAYNET ...... 17
SECTION 7 - EVACUATION 18 Introduction ...... 18 Evacuation Process ...... 18 The following locations may be suitable options for an RVP / MA: ...... 18 Rest Centres ...... 19 Emergency Transport ...... 20 Animals ...... 21 Record Keeping ...... 21 Commercial Concerns ...... 21
SECTION 8 - VULNERABLE PEOPLE 23 Identifying the Vulnerable ...... 23
SECTION 9 – KEY INFRASTRUCTURE WITHIN FLOODPLAIN 25 Key Infrastructure ...... 25 Risk from Pollutants and Hazardous Materials ...... 25
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SECTION 10 – RECOVERY 26
SECTION 11 – TRAINING AND EXERCISING 27 Training ...... 27
APPENDIX A: INTER-AGENCY TACTICAL MEETING 28
APPENDIX B: CONTACTS SHEET – ALL RESPONDING AGENCIES 29
APPENDIX C: FLOOD SECTOR TABLES 32
APPENDIX D: RESOURCES 37
APPENDIX E: FLOOD RISK SUMMARY SHEET 38
APPENDIX F: TRAFFIC MANAGEMENT 40
APPENDIX G: POLICE EVACUATION ADVICE & RECORD 41
APPENDIX H: OWN ORGANISATION'S PROCEDURES & ACTIONS 45
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SECTION 1 – GENERAL INFORMATION Introduction 1.1 This Plan must be read in conjunction with the Sussex Resilience Forum (SRF) Multi-Agency Flood Plan Part 1: Generic Procedures. The Part 1 provides generic information for responding and managing a flood incident in Sussex.
This Part 2 plan includes detailed information specific to the ‘high-risk’ area in Uckfield town centre which could be subject to fluvial flooding from the River Uck.
1.2 The Environment Agency (EA) will circulate warnings of possible flooding to emergency services, local authorities and the general public. The definitions of flood warnings are listed in the table below. (Click this link for the Live EA Flood Warning Map)
Warning no longer in force
What it means What it means What it means What it means Flooding is possible. Flooding is expected. Severe flooding. No further flooding Be prepared. Immediate action Danger to life. is currently required. expected for your area. When it’s used When it’s used When it’s used When it’s used 2 hours to 2 days in Half an hour to 1 day When flooding poses When river or sea advance of flooding. in advance of a significant threat to conditions begin to flooding. life. return to normal. What to do What to do What to do What to do Be prepared to act Move family, pets Stay in a safe Be careful. Flood on your flood plan. and valuables to a place with a water may still be Prepare a flood kit safe place. means of escape. around for of essential items. Turn off gas, Be ready should several days. Monitor local water electricity and you need to If you've been levels and the water supplies if evacuate from flooded, ring flood forecast on safe to do so. your home. your insurance EA's website. Put flood Co-operate with company as Call Floodline on protection the emergency soon as possible. 0345 988 1188 for equipment in services. up-to-date place. Call 999 if you are information Protect yourself in immediate and help others. danger.
1.3 Environment Agency Floodline. The Environment Agency Floodline service provides up-dated recorded information on local flood warnings for the Uckfield area as follows: a) Call Floodline on 0345 988 1188 b) Listen to the recorded message then Press 1
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c) Enter the appropriate Quick dial number:
Flood Warning Area Quick dial Ref Code Uckfield 0124253 (065FWF1102) Olives Meadow at Uckfield 0124252 (065FWF1103)
Ownership and Review 1.4 This is a multi-agency plan with input from a number of key organisations and with the review / updating being led by Wealden District Council. It will be reviewed every three years.
This plan will also be reviewed if any of the following criteria is met:
After significant flood event; Lessons identified from a flooding exercise; Changes to the level of flood risk to the area covered by this plan; Changes to the Environment Agency’s flood warning service that impact on this plan; Restructuring or significant changes to key responding organisations; and Changes in Legislation or Government guidance
Aims 1.6 This plan provides a framework for the co-ordinated inter-agency response to flooding or the threat of flooding from the River Uck in Uckfield.
Objectives 1.7 The objectives of this plan are to: To identify activation triggers for responding to flood warnings. To set out the actions to be taken on receipt of flood warnings. To set out the process for a coordinated response. To identify procedures for warning and informing the public. To provide information to support an evacuation.
Scope 1.8 This plan provides a multi-agency framework to combine the activation and response to a river flooding emergency in Uckfield. Each responding organisation will have their own specific contingency plans for deploying and coordinating their own resources. Reference to an organisation's own response could be included in Section 5 paragraph 5.3
It does not specifically cover surface water flooding for which forecasting is far less predictable than river flooding and which is likely to be short lived. However, the procedures outlined within this Plan could be used as guidance in a surface water flooding scenario depending on the circumstances.
The plan does not cover long term recovery.
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SECTION 2 – THE RISK OF FLOODING
History 2.1 Flood events in Uckfield have been recorded in history as far back as 1843. Due to the steep shape and geology of the catchment, the floodwaters rise and fall quickly in the River Uck. The main cause of flooding in the town centre is the small channel capacity and absence of any functional flood plain. There was severe flooding in 1960 but the most extreme events were in 2000 when Uckfield was flooded on three occasions. The worst was on 12 October of that year when, following a period of heavy rains, a small intense rainstorm over the catchment caused serious flooding up to 2m deep in the town centre.
Flood Risk Assessment
2.2 There are an estimated 60 residential properties in Uckfield at risk of flooding and some 132 commercial properties. (See Table 1 below and the Community Flood Risk Summary Sheet is in Appendix E.) (‘affected’ by flooding 130 residential, 169 commercial properties – see Note below para 2.4)
2.3 Uckfield has been divided into 4 flood risk sectors (A – D) for the purpose of disseminating information and advice and implementing evacuation procedures. Maps of these areas are provided in Appendix C.
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2.4 Table 1: Locations and what is at Risk
Risk Source No. of No. of No. of No. of Sector/ of residential commercial residential commercial location flooding properties properties properties properties affected affected at risk of at risk of flooding flooding A River 54 61 31 35 Uck B River 51 13 6 12 Uck C River 10 90 7 80 Uck D River 22 5 15 5 Uck
Note: The above table gives two counts of flood risk. ‘At risk of flooding’ counts are those properties whose centre point is specifically within the modelled flood maps. ‘Properties affected’ counts are those properties where some part of the building is intersected by the modelled flood maps (not just the centre point), but also properties who may not be flooded directly, but may have issues of access and egress and disruption caused by the flood events. The ‘properties affected’ numbers are likely to be more pragmatic, and conservative which can be used for ‘worst case’ planning. Further detail can be found in Appendix C of this plan.
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SECTION 3 - PLAN ACTIVATION
This plan will be triggered and activated in response to a Flood Warning and Severe Flood Warning for Uckfield. However in most circumstances a Flood Alert will be issued in the build up to a Flood Warning and therefore it is included
Key Note: Where possible an advance notification of a flood warning may be given by the EA in a telephone call from the Flood Warning Duty Officer to the East Sussex Resilience and Emergencies Partnership Duty Officer or at a SRF severe weather teleconference.
3.2 Action on receipt of EA Flood Warnings Upon receipt of flood warnings described below the following action should be taken
3.3 FLOOD ALERT means Flooding is possible. Be prepared
Diagram 1: Initial multi-agency action on receipt of a Flood Alert
All Partner Agencies
Locate and familiarise themselves with this Plan
Consider raising awareness among appropriate personnel to be prepared for the possibility of Flood Alert being up-graded to a Flood Warning.
Note: Severe weather conditions may give rise to a SRF (multi-agency) teleconference when Flood Alerts are in place and likely developments of the flooding situation may be discussed with the Environment Agency.
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Uckfield Flood Plan 3.4 FLOOD WARNING means Flooding is expected. Immediate action required Diagram 2: Initial multi-agency action for a Flood Warning and decision to hold a meeting / teleconference
Environment Agency (EA) inform SRF Partners that it is or will be issuing a Flood Warning Flood Warning for Uckfield
Sussex Police Force Command and Control will be informed and will notify the Force GOLD or SILVER Commander as necessary and contact the Duty Emergency Planner who will then immediately discuss the need for a multi-agency meeting with the following partners: (See SRF Contact Directory for Police Duty Officer numbers)
Environment Agency Flood ESCC Emergency Warning Duty Officer on Planning Duty Officer on (See SRF Contact Directory) 01323 747090 / Lifeline 01323 644422 (OOH)
Contacts Wealden DC,
YES Is a multi-agency meeting or NO teleconference required? *
Police Silver appoints an Officer to Notify partner agencies chair multi-agency meeting. (see page 9)
Note: If NO meeting is required all Police / EA / LA agree time for partners must remain alert to initial meeting at Uckfield Police the possibility that Station or teleconference circumstances may change and require the decision to be reviewed. Notify partner agencies (see page 9)
Important: Each partner agency must be represented by an officer with the authority to make decisions on its behalf.
* Considerations should include EA advice, likely duration and extent of flooding event, potential impact of further forecast weather, risk to people and key sites, resource requirements. The Police will log the reasons for the decision to hold a meeting or not.
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3.5 SEVERE FLOOD WARNING means Severe flooding. Danger to life. Diagram 3: Action for a Severe Flood Warning
Multi-agency meeting will be held
Environment Agency (EA) inform SRF Partners that it is or will be issuing a Severe Flood Warning for Uckfield
A multi-agency meeting / teleconference is required
Sussex Police Force Command & Control will be informed and will notify the Force GOLD or SILVER Commander as necessary and contact the Duty Emergency Planner and An Officer will be appointed to Chair the multi-agency meeting / teleconference
Police / EA / LA agree time for initial meeting at Uckfield Police Station or teleconference
Notify partner agencies (see page 12)
Important: Each partner agency must be represented by an officer with the authority to make decisions on its behalf.
3.6 Flood Warning No Longer in Force This is issued by the Environment Agency when the threat of flooding has fallen below their trigger levels, however where flooding has actually occurred recovery work for the affected communities will still be happening.
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Uckfield Flood Plan Partner Notification Process.
Note: The Sussex Resilience Forum Contacts Directory is regularly updated for use by Members and contains some private contact numbers for use in emergencies Informing Organisation Recipient Contact No East Sussex County Council - East Sussex Resilience & Emergencies Partnership Environment Agency Sussex Flood Warning See SRF Duty Officer Contacts Sussex Police Directory ES Fire & Rescue Service SE Coast Ambulance Trust Duty Command Team Officer Maritime & Coastguard Agency, Solent British Transport Police South East Coast See SRF Contacts Ambulance NHS NHS England Directory Foundation Trust Hospitals Via NHS England Maritime & Coastguard RNLI, Poole Via MCA Agency Wealden District Council UK Power Networks (formerly EDF Energy) See SRF County Council Southern Water Contacts Emergency Planning Directory South East Water TransCo RAYNET Uckfield Town Council,
Town Clerk See Wealden DC Wealden District Council Uckfield Civic centre Emergency Contacts Manager list for out-of-hours numbers Uckfield Assist Town Clerk
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SECTION 4 – COORDINATION OF RESPONSE
Key Note: The personal safety of the staff from all responding agencies and the public is paramount. All agencies must ensure that their own staff are fully briefed on any potential dangers and have the appropriate personal protective equipment to carry out their tasks. Similarly, each responding agency is responsible for the welfare of its personnel. Early consideration must be given to the arranging of rest breaks and refreshments for staff and volunteers throughout the incident. Representatives and staff from partner agencies who may be arriving from outside the area should be provided with information about Uckfield and local facilities.
Initial Inter-agency Response Meeting 4.1 Sussex Police will coordinate the response and the nominated officer will arrange the initial meeting as detailed in Diagrams 2 and 3 in Section 3.
4.2 A meeting agenda and list of recommended attendees can be found in Appendix A. Wherever practicable a loggist from the Police or local authority should be used to record decisions taken and the reasons. Each organisation must be responsible for keeping its own records during an incident.
Teleconference 4.3 Depending on the circumstances, it may be decided that the first Tactical Command 'meeting' may be via teleconference. This will be decided in the initial discussions between the Police, Environment Agency and East Sussex Resilience and Emergencies Partnership. Details of the teleconferencing facility will be circulated to partners if required.
Tactical Command (Silver) 4.4 The response to the threat of flooding or actual flooding will be coordinated by a Tactical Coordinating Group (TCG) in accordance with the Joint Emergency Services Interoperability Principles (JESIP) at a Tactical Coordinating Centre (TCC) which will be at a venue agreed between the Police and District Council taking account of the views of other partners where possible
Tactical Coordinating Centre 4.5 The following location has been identified as a Tactical Coordinating Centre (decision to be made during teleconference): Uckfield Police Station New Town, Uckfield TN22 5DL 0845 607 0999
KEY NOTE: Where multiple TCGs are required to manage flooding across Sussex a Tactical Advisory Group (TAG) will be activated at Police Headquarters, Lewes. The TAG will maintain an overview of impacts across Sussex. A Strategic Coordinating Group (SCG) comprising senior strategic representatives of the emergency services, local authority and such other partners as required may be convened at Police Headquarters should the scale of the incident require that level of response.
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SECTION 5 – ROLES AND RESPONSIBILITIES
Roles & Responsibilities 5.1 The roles and responsibilities of the various organisations are set out in Section 5 of Part 1 of this Multi-agency Flood Plan. In particular that section identifies the roles of:
Environment Agency, Sussex Police, East and West Sussex Fire and Rescue Services, Local Authorities, Public Heath England, NHS (including South East Coast Ambulance NHS Foundation Trust), Met Office, Sussex Resilience Forum Secretariat, All Category 2 Responders, Water Companies, Public, Voluntary Organisations.
Uckfield Town Council Emergency Plans 5.2 This Uckfield Flood Plan represents the multi-agency response, command and control arrangements of the high risk incident that is likely to affect Uckfield. In addition to this plan, Uckfield Town Council has a general emergency plan which may be used to complement a response and provide additional resources.
Actions by individual organisations - Own Agency Response 5.3 Each partner agency has its own procedures to follow and actions to take and is responsible for its own internal response arrangements. Use Appendix H for your own organisation's procedures and actions.
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SECTION 6 - COMMUNICATIONS
Key Public Information 6.1 Media statements and information leaflets should provide information on:- Flood warnings and their likely impact, areas most affected etc. Action to be taken i.e. to evacuate or remain, damage limitation etc. Exit routes, assembly points, rest centres etc. Advice regarding pets, whether to bring pet food etc. Where more detailed information can be obtained e.g. Floodline (0345 988 1188), named radio stations (e.g. Sovereign FM - 107.5, Uckfield FM -105) etc. Any additional advice provided by the Environment Agency.
Warning Methods 6.2 Flood warnings are disseminated by a number of methods including: o EA Floodline Warnings Direct (FWD) – by telephone, mobile, pager and fax. o EA Extended Direct Warnings Service (This service sends an automated Flood Warning message to all properties with landlines within the flood warning area (i.e. Flood Warnings and Severe Flood Warnings) (except those already registered with the FWD system and those that have ‘opted out’) o EA Floodline – 0345 988 1188 o Website (www.environment-agency.gov.uk/floodwarning). o Flood Guidance Statements o Met Office weather forecasts and emails Television
Specific Warning Methods 6.3 Warnings can be further circulated by Local Radio (e.g. Sovereign FM - 107.5, Uckfield FM - 105) Community networks Vehicle mounted PA system. Personal visits to premises when evacuation is proposed. Leafleting (see below)
Media 6.4 Media coordination will be undertaken in accordance with the Information and Media Strategy contained within the ‘Sussex Emergency Response and Recovery (SERR)’ document. The police will lead and each agency should identify their media representative and notify details to the police communications team.
If a Strategic Coordinating Group (SCG) is sitting a 'Gold' Information Group may coordinate media relations and communications to the public.
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6.5 Use should be made of appropriate websites, in particular:- Environment Agency (www.environment-agency.gov.uk) Met Office (http://www.metoffice.gov.uk/weather/uk/se/se_forecast_weather.html) Sussex Police (http://www.sussex.police.uk/) East Sussex County Council (www.eastsussex.gov.uk) Wealden District Council (www.wealden.gov.uk) Highways Agency (http://www.highways.gov.uk/traffic/forecast.aspx) Uckfield town Council (www.uckfieldtc.gov.uk) Sovereign Radio (http://sovereignfm.com/) Uckfield FM (http://www.uckfieldfm.co.uk/)
RAYNET 6.6 RAYNET may be able to provide staff to facilitate communications between enquiry teams, evacuation buses and nominated rest centres.
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Section 7 - EVACUATION
Introduction
7.1 Evacuation will be discussed at the first multi-agency meeting. If not considered immediately necessary it will need to be regularly reviewed thereafter.
7.2 Types of Evacuees. Self-evacuees - those making their own transport and accommodation arrangements. Self-evacuation should be encouraged to enable emergency services to concentrate on the vulnerable and those needing help.
Vulnerable - Details of infirm, disabled and other vulnerable persons will be collated by Sussex Police and Social Services through the Evacuation Control Post. They will be responsible for notifying the Ambulance Service for individual assessment and specialised transport requirements wherever necessary. (See also Section 8 – Vulnerable People.)
[Note - In the interest of patient safety, data protection can be overridden although details of patient medical condition would not be shared unless it could be demonstrated that it was in the best interest of the patient]
No Transport – able bodied - Because of the closeness of the rest centres in Uckfield, in most case these persons will be able to make their own way.
Evacuation Process
7.3 Flood Risk Sectors – Flood Risk Sector Tables can be found in Appendix C, which provide details of numbers of residence, transport requirement, Rendezvous Points (RVP), evacuation routes, pick-up points and any special considerations to be taken into account prior to evacuating sectors.
7.4 Rendezvous Points (RVP) / Marshalling Areas (MA) The following locations may be suitable options for an RVP / MA: Highlands Inn Car Park, (south of River Uck) Eastbourne Road, Ridgewood, Uckfield TN22 5SP Uckfield Leisure Centre Car Park, (north of River Uck) Downsview Crescent, Uckfield TN22 1UB (Depending on the time of day and circumstances, the Luxford Field Car Park (TN22 1AL) may be considered as an alternative RVP / MA.)
7.5 Evacuation Control Post (ECP) The following location may be suitable for an Evacuation Control Post: Uckfield Police Station
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7.6 Evacuation Co-ordination. The Police will appoint one or more operational (or 'Bronze') Commanders to co-ordinate evacuation from the Evacuation Control Post. It should be staffed by representatives from: Sussex Police South East Coast Ambulance Service East Sussex Fire & Rescue Service ESCC Adult Social Care / Children Services WDC Housing Departments East Sussex Hospital Trust / Clinical Commissioning Group
They will:- assist in identifying and prioritising those people most at risk, particularly the vulnerable (see Section 8 below), ensure effective security of evacuated areas advise on compliance with any traffic management scheme in force
Sample Evacuation Advice forms and Evacuation of Premises Record forms are given in Appendix G.
7.7 Leafleting In the event of an evacuation, the leaflet in Appendix G will be handed out to houses visited. Early consideration must be given to producing an on-going multi-agency leaflet or bulletin containing advice on help immediately available, useful tips on how to minimize the impact of flooding, health guidance etc. 1.
Local Councilors may wish to assist in delivering them house-to-house together with such other staff / volunteers as may be available.
Deliveries can be phased out slowly, but in the early stages they are an important source of information and reassurance.
7.8 Traffic Management See Appendix F for proposed road closure points
Rest Centres
7.9 Wealden District Council (WDC) will activate its Rest Centre plan.
7.10 The designated rest centres are:
Uckfield Civic Centre, TN22 1AE (01825 762774)
Forester’s Hall, Harcourt Road, Uckfield TN22 5DT
1 Flooding may run into drainage systems, resulting in sewage entering buildings and causing potential for health problems. Damaged and rotting foodstuffs (in freezers for example) may be a particular risk. District Environmental Health Officers, working in consultation with Public Health Consultants, will need to make site visits and circulate information/advice to minimize and eliminate the risks.
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7.11 Local Health Services - Alerting arrangements in East Sussex See the SRF Contacts Directory for arrangements to alert community health services of a request for a response to assist at a Rest Centre or similar establishment.
Once through to the Trust switchboard, the caller will need to identify themselves, the authority from which they are calling and use the advisory term: - ‘THIS IS A CIVIL EMERGENCY’ [It is most important that this is included to avoid a full major incident response being initiated in hospitals that may be unaffected by the incident.]
The call will be transferred to either the Chief Operating Officer (Deputy Chief Executive) or their Deputy during normal working hours or to the On Call Director out of hours. They will be responsible for deploying staff, so will need to know:- Type of incident causing the evacuation Location of Centre(s) with any specific road access details Expected number of evacuees at each Centre Any known vulnerable evacuees e.g. Care Home or Sheltered Housing being evacuated. Contact number to call back for further information or in case of other difficulty.
The Trust will provide staff to care for those with chronic conditions who would be supported in their own homes but who have now been evacuated, and to assist with other health related matters. The Trust will also inform the Surrey & Sussex Area Team and East Sussex CCGs on call director
It remains the role of the NHS Ambulance Service to provide acute care services in the form of First Aid / First Response to evacuees
Emergency Transport
7.12 East Sussex County Council will arrange the provision of emergency transport in conjunction with Wealden District Council to facilitate the transfer of evacuees to designated rest centre(s). However, in Uckfield the rest centres are fairly close to the areas at risk of flooding and it is anticipated that most able-bodied evacuees would be able to make their own way to the rest centres.
7.13 Where evacuees require transport this should be coordinated by the Police Bronze commander in the Evacuation Control Post in consultation with other representatives present (see paragraph 7.6).
Refusal to evacuate
7.14 Residents should be encouraged to leave as early as possible. However, it is quite common that some householders decline to leave their premises (for example some senior citizens and some householders with pets. It should be
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pointed out to these residents that if the situation worsens they may want to change their minds in which circumstances they may be putting themselves and others at risk especially in cases where they need assistance from one of the emergency services. However, it should be borne in mind that the decision to evacuate is a matter of choice for the resident.
Animals
7.15 Domestic animals are often a problem in cases of evacuation: people will often refuse to leave home without them, but their presence at a Rest Centre may be uncomfortable and potentially disruptive.
The final decision will need to be made by a senior manager, but it is likely that evacuees will be allowed to bring small domestic pets, e.g. dogs, cats, caged birds and rodents etc., but not larger or more exotic animals such as snakes.
The Rest Centre Plan provides some advice.
Record Keeping
7.16 Police officers / local authority staff and others engaged in notifying residents of the evacuation should keep a record on the evacuation form of: The households visited, Those who require assistance Those who self evacuate and where to (note: monitoring of self-evacuees may not be practical in all circumstances). Households who decline to leave.
Commercial Concerns
7.17 There are a number of businesses in the town that will be very keen to protect or move valuable stock from the risk. It is their responsibility to assess the risk and take whatever action they consider necessary. The Tactical Coordinating Group should ensure that Police officers on cordon and diversion points are advised to co-operate with them wherever possible, provided that it does not compromise safety.
7.18 Industrial Premises
When considering evacuation, the Tactical Coordinating Group should consider any likely additional risk factors caused by ingress of water onto certain industrial premises. The Environment Agency and East Sussex Fire & Rescue Service hold records of those commercial premises that hold chemicals etc: which might cause contamination or create a public health hazard.
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7.19 Railway Property
British Transport Police are advised by the Environment Agency of flood warnings. They circulate them to Network Rail and the Rail Operators who pass them to signallers and train drivers in order to prevent trains entering a flooded area where risk is posed. The Tactical Coordinating Group should consider advising the operating company to close any station at risk and arrange alternative transport for customers.
7.20 Fishing and other Water Activities
Fishing takes place on some stretches of the River Uck. These should be borne in mind due to the extra number of persons who may be at particular risk.
7.21 Security
Sussex Police will appoint a Bronze Security Commander to co-ordinate the task of providing security in the evacuated sectors
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SECTION 8 - VULNERABLE PEOPLE
Identifying the Vulnerable 8.1 The resources of responding agencies are limited so they will need to be targeted towards those at risk and least able to help themselves i.e. the frail, sick or disabled etc. Identifying those people quickly must be a priority. This should be coordinated through the Evacuation Control Post. The SRF Plan ‘Identifying Vulnerable People During a Major Emergency’ provides detailed information on compiling a list of people in an area at risk. But there is no single source of information. The following paragraphs suggest some possible sources of information.
8.2 Sources of information
East Sussex Clinical Commissioning Groups See the SRF Contacts Directory for arrangements to alert the local Clinical Commissioning Groups for information regarding vulnerable people. Leave a short message with contact details for them to call you back. Note that in the interest of patient safety, data protection can be overridden although details of patient medical condition would not be shared unless it could be demonstrated that it was in the best interest of the patient.
‘Lifeline’ (Welbeing) Through a ‘telecare’ arrangement, Welbeing supports many local elderly and/or disabled living at home. It works closely with local authorities, health services and housing associations. Contact (available 24 hour) can be made on 01323 644422.
Adult Social Care – East Sussex CC The County Council's ‘CareFirst’ database holds records of those they are supporting. This database can be searched by street and town. They also have a ‘Supporting People Team’ who knows of many addresses where vulnerable people live.
Wealden District Council Housing, the Private Sector Housing Team, may also be a source of information
Uckfield Town Council Uckfield Town Council should be represented at the first tactical meeting. The representatives can link in to their communities, via existing local networks to collate local knowledge
8.3 Door knocking Where an evacuation is proposed it may be necessary for the police and the staff of the local authorities to make house-to-house visits to warn and inform those at risk and identify the vulnerable utilising local people where possible. Local Councillors may also wish to assist with this task.
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Those people tasked with door knocking will, during that process, identify/note the details of those people who may need special assistance to evacuate, and pass the information to the Evacuation Control Post, TCG, or LA.
8.4 Millington Court This is a block of self-contained flats for 45 elderly residents in Mill Lane, Uckfield. They live an independent lifestyle. The Manager and 4 residents live on the ground floor: they have enhanced their flood protection measures, are on the Floodline Warning Direct, and have a flood plan which involves relocating those residents vulnerable to flooding inside the building before it occurs. Therefore evacuation should not be necessary. A telephone call or visit to see whether they need additional support should be considered.
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SECTION 9 – KEY INFRASTRUCTURE WITHIN FLOODPLAIN
Key Infrastructure 9.1 East Sussex Fire and Rescue station on Bell Farm Road Uckfield lies within the flood plain
9.2 There are a number of small electricity sub-stations within the flood plain locations of which is available from UK Power Network.
Risk from Pollutants and Hazardous Materials 9.3 The locations of premises which contain significant pollutants and hazardous materials will be known to the Environment Agency and Fire & Rescue Services which have records of those commercial premises that hold chemicals etc. that might cause contamination.
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SECTION 10 – RECOVERY
The Recovery Phase following a flood 10.1 Arrangements for co-ordinating the multi-agency recovery effort following an emergency are detailed in the Sussex Resilience Forum (SRF) Recovery Plan. 10.2 Recovery following a flood has been recognised as a complex and long process, which requires attention early on in the response phase of a major flooding incident. 10.3 The recovery phase is most effectively managed with active participation from the affected community and with welfare organisations playing an important part. It can also offer opportunities for community development and regeneration. 10.4 The following issues are likely to require attention and resources after a flood: Clean-up and waste disposal Restoration of power, communications and water supply Domestic and business insurance issues Humanitarian assistance needs including psychological impacts and support for homeless / displaced residents Displaced businesses Repairs to public infrastructure – schools, buildings, roads, bridges.
10.5 Recovery Co-ordinating Group – The local authority usually leads the recovery process and will (on the first day of the emergency where resources allow) activate the Recovery Co-ordinating Group (RCG) on request by the Strategic Co-ordinating Group. The RCG will agree a recovery strategy and an appropriate action plan. 10.6 Depending on the situation sub-groups may be established to cover particular aspects of the recovery process. Terms of reference and guidance on membership are available. (see SRF Recovery Plan and National Recovery Guidance below). 10.7 For further details and guidance please refer to the SRF Recovery Plan which provides links to the National Recovery Guidance.
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SECTION 11 – TRAINING AND EXERCISING
Training 11.1 All responders should train an appropriate number of suitable staff to address their roles as outlined in this plan and linked plans.
Exercises 11.2 This Uckfield Flood Plan was validated through the major national and local live exercise – Watermark - in 2011. This included setting up a Strategic Coordinating Group at Lewes, a Tactical Coordinating Group (‘Silver’) at Uckfield Police Station, an Emergency Control Centre at Wealden DC offices. There was an ‘evacuation’ element and two rest centres were established and run for the ‘evacuees’ at the Civic Centre and Forester’s Hall. Following the Exercise minor amendments were made and the Plan which was published in December of that year. This version is an update in a slightly revised format – but the main principles and arrangements are as in the previous version.
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Appendix A: Inter-agency Tactical Meeting – Attendees and Agenda Inter-Agency Meeting / Teleconference Flood Warning(s) / Severe Flood Warning(s) for the Uckfield Flood Warning Area
Date:……………Time……………Location…………………………………………
Partner Agency Representative Sussex Police East Sussex Fire & Rescue Service South East Coast Ambulance Service Maritime & Coastguard Agency Environment Agency East Sussex Resilience & Emergencies Partnership Wealden District Council Uckfield Town Council Flood Warden Co-ordinator Clinical Commissioning Group UK Power Networks (formerly EDF Energy) Southern Water South-East water Southern Gas Other: (specify)
Agenda 1 Introductions 2 Situation update from the Environment Agency 3 Extent of the area of flood/damage predicted by the Agency 4 Initial response strategy and need for Strategic Co-ordinating Group 5 Resources available from agencies 6 Need for evacuation – either full or partial 7 Location of Incident Control Post (Silver Control) 8 Identification of Evacuation Control Post and staff 9 Identification by District Council of rest centre(s) to be used 10 Identification of evacuation arrangements and suitable transport 11 Identification of the vulnerable 12 Notification process for residents 13 Rendezvous Point and/or Marshalling Area(s) 14 Traffic Management. 15 Media Management (Police as lead agency) 16 Requirement for Casualty Bureau 17 Requirement for utilities: UK Power Networks, Transco, Network Rail, BT, Water, Sewerage 18 Requirement for voluntary organisations 19 Inter-Agency contacts sheets 20 Requirement for Recovery Coordinating Group 21 Any Other Business 22 Time and location of next meeting
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Appendix B: Contacts Sheet – All Responding Agencies
Contact Details
All appropriate contact details should be obtained at the initial Tactical inter-agency meeting / teleconference and updated throughout the incident.
Sussex Police Role Name Contact No. Strategic (Gold) Tactical (Silver) Bronze Traffic Bronze Evacuation Bronze Bronze Evacuation Control Post Logistics SIO. Press Officer
South East Coast Ambulance Service NHS Foundation trust Role Name Contact No. Strategic (Gold) Tactical (Silver) Bronze SCG Member Evacuation Control Post Logistics Press Officer
East Sussex Fire & Rescue Role Name Contact No. Strategic (Gold) Tactical (Silver) Bronze Bronze Bronze SCG Member Logistics Press Officer
Environment Agency Role Name Contact No. SCG Member Tactical (Silver) EA Incident Room Press Officer Version 5.0 February 2016 Page 29 of 45
Uckfield Flood Plan Contacts Sheet [2 of 3] Maritime & Coastguard Agency (M.C.A.) Role Name Contact No. Strategic (Gold) Tactical (Silver) SCG Member Evacuation Control Post Press Officer
RNLI. Role Name Contact No.
East Sussex County Council Role Name Contact No. Strategic Tactical Emergency Planning Transport / Highways Social Services Evacuation Control Post Emergency Centre Press Officer
Wealden District Council Role Name Contact No. Strategic Tactical (Local Authority Incident Liaison Officer) Evacuation Control Post Rest Centre Emergency Centre Press Officer
Uckfield Town Council Role Name Contact No. Co-ordinator Incident Control Evacuation Control Post Member liaison
St. John Ambulance Service Role Name Contact No.
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Uckfield Flood Plan Contacts Sheet [3 of 3]
British Red Cross Society Role Name Contact No.
WRVS Role Name Contact No.
Military Aid Role Name Contact No.
RAYNET Role Name Contact No.
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Appendix C: Flood Sector Tables
Purpose 1) Uckfield has been divided into 4 flood risk sectors (A – D) for the purpose of disseminating information and advice and implementing evacuation procedures.
The Sectors 2) Previous experience of flooding (i.e. the way the inundation progressed through the flood warning area) has been drawn on to identify the likely flood pattern of another event.
3) Sector ‘A’ is normally the first area to react from the River Uck but surface water flooding due to extreme rainfall events can cause issues in any location throughout the town.
4) The other sectors have been placed in a probable order of priority, with ‘B’ being the most urgent, followed by ‘C’ then 'D'.
5) The prevailing weather at the time of a Flood Warning will dictate the priority given to each sector by responding agencies.
6) For details of these sectors see the following plan and tables.
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Sector ‘A’ High Street (North of river Uck) Population Approx:130 at night. Substantially more during business hours. (54 residential properties and 61 commercial properties ‘ affected’ by flooding, People = 2.4 x Residential Properties). Evacuation routes 1. High Street/ London Road. - North (Vehicular) 2. Bell Lane. B2102 – West 3. Civic Approach (South) - North Rest Centre. Civic Centre Other information Includes: Commercial premises on both sides of the High Street. With some 14 residential flats above. Block of nine flats at junction of Bell Farm Lane and Civic Approach (South)
Vulnerable Venues Facility Address Useful Contact Support Communication Issues/ Numbers Needed in Comments emergency NIL
Key Infrastructure Key Address Useful Contact Details Grid Infrastructure Numbers Reference Bus Station TN22 5DQ TQ4715820938 Electricity Sub TN22 1AG TQ4722420998 Station
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Sector ‘B’ Mill Lane – Residential Population Approx:120 people and 13 commercial properties. (51 residential properties and 13 commercial properties ‘ affected’ by flooding, People = 2.4 xResidential Properties) Evacuation routes 1. High Street - South. Rest Centre. Foresters Hall Other information Includes: Residential properties south of River Uck: Mill Lane, Roller Mill, Millington Court and Northern end of Alexandra Road. Caffyns Garage and The Station Public House in Newtown Vulnerable Venues Facility Address Useful Contact Support Communication Issues/ Numbers Needed in Comments emergency Assisted Millington Court Retirement Lease Transport 24/7 Wardens. Housing Mill Lane Housing Assocn 45 flats for elderly but Victoria House ambulant residents. Victoria Road 5 Ground floor flats. Aldershot Plan is to relocate GF GU11 1EJ residents to higher 01252 356000 floors. Key Infrastructure Key Address Useful Contact Details Grid Reference Infrastructure Numbers Uckfield Railway Uckfield Railway TQ4730920898 Station Station, New Town, Uckfield, TN22 5DL Bus Station TN22 5DQ TQ4715820938 Electricity Sub Stn TN22 5AB TQ4733120878
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Sector ‘C’ Bellbrook Industrial Estate Population Few (24) at night. Substantially more during business hours. (10 residential properties and 90 commercial properties ‘ affected’ by flooding, People = 2.4 xResidential Properties) Evacuation routes 1. Bell Lane. B2102 - West Rest Centre. Civic Centre Other information Includes: Industrial / Commercial Uckfield Fire Station is in this sector - potentially at risk. Vulnerable Venues Facility Address Useful Contact Support Communication Issues/ Numbers Needed in Comments emergency NIL Key Infrastructure Key Address Useful Contact Details Grid Infrastructure Numbers Reference Uckfield Fire Bell Farm Road TQ4707921039 Station Electricity sub- Bellbrook Business TQ4638320877 stations Park TQ4639720625 TQ4658720771 TQ4670520903 TQ4680820878 Industrial Bellbrook Business See section 9.3 See section 9.3 Processes Park ESSO Petrol Bell Farm Road TQ4695521000 Station
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Sector ‘D’ Olives Meadow – Residential. Population Approx:53 people and 5 commercial properties. (22 residential properties and 5 commercial properties ‘ affected’ by flooding, People = 2.4 x Residential Properties). Evacuation routes 1. Grange Road/ High Street - North (Vehicular) Rest Centre. Civic Centre Other information
Vulnerable Venues Facility Address Useful Contact Support Communication Issues/ Numbers Needed in Comments emergency NIL
Key Infrastructure Key Address Useful Contact Details Grid Reference Infrastructure Numbers Electricity Sub TN22 1QY TQ4751921058 Station
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Appendix D: Resources
Sandbags Wealden District Council - Householders are encouraged to protect themselves against flood risk and there are a number of products available which help protect property. Sandbags are readily available at builders merchants and there are lots of modern alternatives that are easier to store and expand. For more information about different products please go to: Kite-marked flood protection products National Flood Forum Blue Pages Directory Wealden District Council like most other authorities does not supply sandbags unless a Civil Emergency has been declared (Civil Contingencies Act 2004). East Sussex County Council and the Environment Agency use sandbags for strategic defensive work but neither makes them available to the public. Uckfield Town Council does not supply sandbags.
4-wheel drive vehicles These may be available through: - Police, Fire, Ambulance and Coastguard services ESCC Transport & Environment Department / Countryside Rangers Wealden District Council 4-wheel drive ‘off-road’ clubs and local farmers Tractor + 4-weel drive - Uckfield Town Council has both Boats RNLI. - for inland flooding, contact via Sussex Police. East Sussex Fire & Rescue Service has a hard-bottomed inflatable boat and trained swift-water personnel.
Telephones If more telephone lines are required contact the BT Emergency Linkline via ESCC Emergency Planning (01323 747090 or 01323 644422 out of hours)
Radio. Raynet (Radio Amateurs Network) - contactable through East Sussex Resilience & Emergencies Partnership
Loudhailers Sussex Police have access to hand-held loudhailers at Uckfield. The East Sussex Fire & Rescue Service has some hand-held loudhailers and PA systems on some of their appliances. Uckfield Town Council has two loud hailers Southern Gas and Southern Water and the Environment Agency have vehicles with PA systems (contactable via east Sussex Resilience & Emergencies Partnership)
Military Aid to the Civil Community (MACC). Activated through a Local Authority, can provide: - Trained personnel, Medical facilities, Transport (both land and air), Emergency Catering, Engineering, Communications Red Cross Emergency Incident Support Vehicles based at: Haywards Heath Fire Station and Hastings Fire Station.
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Appendix E: Flood Risk Summary Sheet
Community Flood Risk Summary Sheets Note: Flood Risk information provided by the Environment Agency except ‘Surface water flooding’ information provided by Flood Risk Team at East Sussex CC
Uckfield Community Flood Risk Summary Sheet (Wealden District) Summary of flood risk: River flooding The River Uck is characterised by river channels with limited capacity and steep sided narrow floodplains which means out of bank flow naturally occurs fairly frequently. The flood outline therefore remains largely unchanged irrespective of flood magnitude; future changes to depth and velocity may be more of an issue in the upper areas. Elsewhere in the catchment, the most significant flooding issue is the frequent occurrence of river flooding within the town of Uckfield and the consequent damages.
The River Uck flows from its headwaters in the High Weald to the confluence with the River Ouse near Isfield. Rainwater in this area runs off the steep catchments quickly and enters the River Uck where the channel cannot cope with this amount of rainwater, therefore causing water to spill out of the riverbanks in some places. The flood extents are relatively narrow as a result of the steep sided valleys either side of the river, however the flood depths increase with the severity of flood event and a number of properties in and around Uckfield are affected by fast flowing deep floodwaters.
Surface water flooding Surface water flooding results from the occurrence of excess overland flow, this can be of significance in the upper catchment areas where soils are poorly drained and land management can increase run-off. This problem also occurs when a drainage system (such as highway drains and ditches) cannot cope with the volume of rainfall causing the system to surcharge and result in flooding. This type of flooding is usually caused by intense, short- duration storms. Summer thunderstorms in particular can produce these conditions, often when ground surfaces may be baked hard and rainfall does not initially soak into the ground and runs off causing water to build up on the ground surface. Surface water flooding has been identified as an issue in Uckfield (with 125 properties estimated to be at risk during a 1 in 30 year rainfall event, and 359 at risk during a 1 in 100 year rainfall event). The impacts of surface water flooding can be relatively low, with surface water ponding on roads, gardens and agricultural land, as well as disruption to some transport routes. Surface water flooding can become more significant when combined with fluvial or groundwater flooding. In particular, where groundwater levels in areas of Uckfield rise significantly during winter months, it makes it difficult for urban drainage systems to drain adequately.
The depth and duration of surface water flooding is likely to be short lived (hours not days) with comparatively shallow depths, unless combined with river flooding. However in areas of Uckfield, such as Church Lane and north of Framfield Road, surface water flooding can reach up to 1.2m in depth.
The full extent and risk of surface water flooding in Uckfield is being assessed in a Surface Water Management Plan, which will be available from April 2016.
Groundwater flooding High groundwater levels and resultant spring flows are a source of flooding within the catchment, however this occurs in few urban areas and so consequences are low. History of flooding There have been a number of major flooding events over the last century, including the 1960, 1979, 1987, 1993 and 2000 events that affected the urban areas of Uckfield.
Most recently, October 2000 was the wettest month ever recorded (369mm of rain). During the autumn a total of 728mm of rain fell. This is equivalent to 97% of the long term average rainfall for an entire year.
138 properties believed to have flooded. Major infrastructure affected the A272 at Buxted.
Surface water flooding occurred in 2007 and 2010 with extreme rainfall events exacerbated by blocked culverts and drainage systems unable to cope with the amount of rainfall.
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Fluvial Flooding: Flood Warning Areas Uckfield Olives Meadow at Uckfield
Number of Coastal:0 % of properties Number of properties at risk Fluvial:146 that will receive a people at risk 89% 350 (not including groundwater Both:0 flood warning (properties x 2.4) risk) Total: 146 Risk reduction Flood wall and gates in Waitrose car park designed to reduce flooding up to a 1 in measures 25 event During the winter months the alleviation boom at the mill is raised to allow greater capacity and flow of water. During the summer months this is lowered to keep levels high for aquatic life. Environment Agency Flood wall and flood gate Waitrose car park Structures Uckfield Roller Mill Flood Gate Reservoir Flood Risk Reservoir Flood Risk Framfield Top Lake (103 properties at risk in total; Areas in the o 77 of those in Uckfield Town Centre: Community (Number of . 28 in sector A properties at risk in mapped . 1 in sector B area) . 43 in sector C . 5 in sector D o 26 of those upstream of Uckfield Town Centre: . 1 at Palehouse Common . 19 at Old Common Way . 6 at Eagle Close;
Framfield Lower Lake (33 properties at risk in total; o 30 of those in Uckfield Town Centre: . 12 in sector A . 0 in sector B . 18 in sector C . 0 in sector D o 1 of those upstream of Uckfield Town Centre: . 1 At Palehouse Common
People / infrastructure affected Vulnerable people / Millington Court, Mill Lane, Uckfield, TN22 5AZ groups at risk of flooding Infrastructure at risk Uckfield Fire Station, Bell Farm Road, Uckfield, TN22 1BA of flooding Uckfield Bus Station, Bell Walk, Uckfield, TN225DQ Uckfield Railway Station, New Town, Uckfield, TN22 5DL ESSO Petrol Station, Bell Farm Road, Uckfield, TN221BA
Electricity Sub Stations: 6 Potential response Multi Agency Tactical Uckfield Police Station, New Town, Uckfield, TN22 5DL Coordination Centre location Rest centres in / to be North of river = Uckfield Civic Centre, Uckfield, TN22 1AE (Capacity = 600) used by area South of river = Forester’s Hall, Harcourt Road, Uckfield, TN22 5DT (Capacity=170) Any other information Lead time for The Environment Agency will provide river and coastal flood warnings at least two Environment Agency hours before flooding happens in areas where we are able to provide a service. Flood Warnings For coastal flood warnings the Environment Agency will endeavour to provide a longer lead time.
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Appendix F: Traffic Management
Pre-designated road closure points.
The following pre-designated Road Closure points have been agreed between the Sussex Police and the East Sussex County Council Highways department:- a. Road closed at this point to prevent access into the flooded sector.
A1 Junction of A22-Uckfield bypass/B2102 Bellbrook Road. A2 Junction High Street/Framfield Road. B2102 A3 Junction Church Street/High Street b. Road Closed ahead – be prepared to divert.
B1 Roundabout, Junction Lewes Road/Eastbourne Road. B2 Framfield – Junction The Street (B2102)/Brookhouse Lane. B3 Junction Church Street/Snatt’s Road. B4 Junction London Road/Coopers Green Road (A26)
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Appendix G: Police Evacuation Advice and Evacuation of Premises Record
EVACUATION ADVICE
Area for Evacuation:
Reason for Evacuation:
Sussex Police consider that persons remaining within the area (or premises within the area) are likely to be at risk of harm if they remain here. Sussex Police have a duty of care to take all reasonable steps to save & preserve life and seek your co-operation in evacuating the area.
Who should Evacuate
Everyone should leave the area; including pets and other animals that are also at risk. If you have special difficulties and as a result cannot evacuate please bring this to the attention of the person delivering this notice or contact the following telephone number: ______.
Where to Evacuate to
If you know of somewhere outside of the evacuation areas (i.e. friends/relatives etc) please go there.
If you do not have a suitable place to go the emergency services will arrange ‘Rest Centres’.
The Rest Centre available to you is situated at: Uckfield Civic Centre, TN22 1AE (01825 762774) or Forester’s Hall, Harcourt Road, Uckfield TN22 5SP
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(Evacuation Advice page 2)
What you should do
1. Turn off the gas, electricity and water supplies (if it is safe to do so). 2. Take warm clothing, blankets, bedding and any MEDICATION you may require. 3. Secure your premises. 4. Leave in a prompt but orderly manner. 5. If you are NOT going to the Rest Centre (or Assembly Point) it would help if you provided us with your name(s), address and telephone number of the premises you are LEAVING, and the address and telephone number of the premises you are GOING to. 6. ONLY return to the area when it is safe to do so. The emergency services will make announcements in the media when it is considered safe.
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EVACUATION OF PREMISES RECORD
1. Name of Street / Road etc :
2. Are the premises a dwelling/or non residential
3. Number of residents, including names, living at the address now Adults
Children (under 16)
4. Additional Information. Do any of the residents at this address have any of the following: Physical impairment Mental Impairment Language barriers Medical needs other
5. Will the premises be self evacuated? Please provide details of when this will occur Is assistance required to evacuate the premises? Please provide details
6. Is assistance required to evacuate the premises? Please provide details
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7. Has the Evacuation Advice notice been given YES/NO to the occupant?
8. Additional Information
Time & date form completed ……………………………………………………………
If no one is present at the address please make enquires with neighbours
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Appendix H: Own organisation's procedures and actions
Action by individual organisations Each partner agency will have its own procedures to follow and actions to take. This space may be used to incorporate those procedures and actions to avoid the need for separate internal plans.
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