Uniqlaser Spa Policies
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UNIQLASER SPA POLICIES RESCHEDULING/CANCELLATION POLICY- If you need to reschedule or cancel, please contact us 24 hours in advance of your scheduled time. All rescheduling/cancellations with less than 24 hours' notice are subject to a $20 fee, or a deduction to your gift certificate. This courtesy enables us to compensate our employees for their time, and maintains a higher availability of our time for you as well as others. By scheduling an appointment, you are agreeing to our rescheduling/cancellation policy. Patients arriving more than 5 minutes late may result in a shortened appointment or a cancellation if there is not enough time to complete the procedure. If your appointment is rescheduled or cancelled due to late arrival you will be charged the $20 cancellation fee. CHILD CARE- Unfortunately, we do not offer child care services in our facilities and children are not permitted in the spa. We provide a spa environment and for the enjoyment of our clients as well as for the safety of children we must enforce this policy. We appreciate your understanding and apologize for any inconvenience. PAYMENT-We require payment in full on the day of your procedure unless other arrangements are discussed. We conveniently accept Cash, Visa, MasterCard, American Express, Discover Card and Care Credit. REFUND-If you no longer wish to complete a package series, any remaining funds may be transferred towards another service. Remaining balance will not include the price of the free treatment in the package. No cash or charge refunds will be given. PRICES &PROMOTIONS-We are committed to continuously expanding our services to ensure we bring you the latest and greatest technology. Although we make every effort to keep our website and spa menu updated accordingly, please note that prices, services, and products are subject to change at any time without notice. Special offers and discounts may not be combined. When presented with more than one discount opportunity, we will automatically give patients the discount of greater value at the time of purchase. TREATMENT OUTCOMES- Aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person. It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed -- not for a specific result. However, we always strive to achieve the absolute best result that we can for you. Thank you for allowing us to serve you! Our technicians may choose to reschedule any guest due to sun exposure, residual tan, spray tan, medications/antibiotics, or any other reason deemed unsafe. Please understand that safety is our number 1 priority and our actions are always in our guest’s best interest. Please come to your laser hair removal appointment freshly shaven within the last 24-48 hours. This will allow for a more comfortable and effective treatment. We will reschedule to a later date if all areas are not shaven. If a guest has a technician preference, we try our best to keep them with that person but cannot guarantee they will be with them every treatment. If you ever have any questions or concerns please do not hesitate to contact us. Thank you for allowing us to serve you! .