MARCH/APRIL 2017

THE MAGAZINE OF THE AMERICAN LIBRARY ASSOCIATION Our Futures in Times of Change p. 32

NEWSMAKER: W. Kamau Bell p. 28 2017 Emerging Leaders p. 42 Midwinter Wrap-Up p. 64

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American Libraries | Volume 48 #3/4 | ISSN 0002-9769

COVER STORY 32 Our Futures in Times of Change How values guide our understanding of trends and transition BY Miguel Figueroa

38 Leading to the Future Leadership Institute participants envision what libraries might become BY Greg Landgraf

FEATURES 54 42 Emerging Leaders Class of 2017 48 Preserving the Vintage Wine libraries showcase the stories, science, and ephemera behind one of history’s oldest indulgences BY Marcus Banks

60 54 Saving At-Risk Audiovisual Materials Tips and resources for rehousing 64 and reformatting old media BY Jeanne Drewes 60 Creating Inclusive Environments Plans for serving library patrons with disabilities BY Michelle Kowalsky and John Woodruff 48 64 2017 Midwinter Wrap-Up “Good trouble” as a goal for libraries BY Greg Landgraf 24

18 28

UP FRONT TRENDS OPINION 3 From the 18 Fighting Fake News ANOTHER STORY Publisher How libraries can lead the 30 Boolean Logic Looking to way on media literacy BY Joseph Janes the Future BY Marcus Banks ON MY MIND BY Laurie D. Borman 20 Bridging the Gap for Vets 31 Diversify Everything 8 From Our California program trains BY Sarah Park Dahlen Readers librarians and volunteers to assist veterans with services PROFESSIONAL DEVELOPMENT BY Timothy Inklebarger ALA IN PRACTICE 22 Mental Health First Aid 70 Access and Resistance 4 From the Training librarians to help BY Meredith Farkas President patrons in crisis Our Way Forward BY Kaitlin Throgmorton DISPATCHES BY Julie B. Todaro 71 Diverse and Accessible Podcasts 24 Library Waggin’ Train BY Nicole Hennig 6 From the Service dogs, therapy dogs, Executive emotional support dogs: YOUTH MATTERS Director Which ones can come in? 72 Research–Practice Partnerships In D.C., It’s All BY Megan Cottrell BY Linda W. Braun about Our Values BY Keith Michael Fiels SPOTLIGHT LIBRARIAN’S LIBRARY 26 Digital Wallpapers Open Doors 74 On Writing 10 Update San Antonio Public Library takes BY Karen Muller What’s happening ebooks into the community at ALA BY Caitlin Cowart SOLUTIONS 15 From the NEWSMAKER 76 Saving Your Media Candidates 28 W. Kamau Bell Digitization of audio, print, and film Campaign Political comic turns author statements from PEOPLE the 2018–2019 ALA PLUS

president candidates 19 By the Numbers 78 Announcements BY Loida Garcia-Febo, 27 Global Reach Terri Grief, and 29 Noted & Quoted THE BOOKEND Scott Walter 80 A Whale of an Archive 80

Academy of American Poetry Insert | American Psychological Association Cover 4 | Crowley 13 | Ingram Cover 2 | OCLC 41 | Recorded Books 7 | Scannx 59 Steelcase Cover 3 | American Library Association American Libraries 23, 58 | eLearning Solutions 73 | JobLIST 5 | Resource Description and Access 53 from the PUBLISHER

THE MAGAZINE OF THE AMERICAN LIBRARY ASSOCIATION

Address: 50 E. Huron St., Chicago, IL 60611 Website: americanlibrariesmagazine.org Looking to the Future Email: [email protected] Phone: 800-545-2433 plus extension Career Ads: JobLIST.ala.org e have been thinking about the future for What’s a long time. And no, I’m not talking about PUBLISHER The Time the Back to the Future trilogy. We could your favorite Laurie D. Borman Traveler’s Wife look in the rearview mirror to at least the futu re-themed [email protected] | x4213 W 1800s—and perhaps even earlier—to H. G. Wells and movie or ACTING EDITOR The book? Sanhita SinhaRoy Handmaid’s his novel The Time Machine as a potential starting point. [email protected] | x4219 Tale As for libraries, we have always been thinking and SENIOR EDITORS dreaming of what’s next. Whether it’s the next popular Amy Carlton The Apple genre, the next teen or academic research interest, or Stand on [email protected] | x5105 (“Do the George M. Eberhart BIM!”) the upcoming community or school need, the future is Z anzibar Laurie D. Borman [email protected] | x4212 always on our minds. The 2017 Midwinter Meeting & ASSOCIATE EDITORS RoboCop Exhibits in Atlanta was no exception. The Sympo- Terra Dankowski (1987) [email protected] | x5282 sium on the Future of Libraries at Midwinter featured The Fifth Phil Morehart forward-thinking speakers, thoughtful comments Element [email protected] | x4218 from librarians in the audience, and an opportunity EDITORIAL AND ADVERTISING ASSISTANT to converse with colleagues on what lies ahead for Carrie Smith [email protected] | x4216 librarianship. From entrepreneurship to civic engage- ART DIRECTOR ment to technology in education, future themes are Rebecca Lomax already being addressed at libraries. To learn more [email protected] | x4217 about these interesting discussions from Midwinter, ADVERTISING from the ALA Leadership Institute, and others, see our Michael Stack [email protected] | 847-367-7120 Acceptance of advertising does not constitute endorsement. cover story beginning on page 32. ALA reserves the right to refuse advertising. And for the other highlights of Midwinter, don’t worry PUBLISHING DEPARTMENT if you were out marching or pulling library duty; we have Bill Ott, Acting Associate Executive Director you covered with our 2017 Midwinter Wrap-Up by Greg Mary Jo Bolduc, Rights, Permissions, Reprints | x5416 Landgraf on page 64. MEMBERSHIP DEVELOPMENT Ron Jankowski, Director This issue also features the latest class of Emerging Leaders, which recognizes the best and brightest profes- ADVISORY COMMITTEE Libraries Joseph M. Eagan (Chair), Helen Ruth Adams, Ernie J. Cox, sionals in our industry. Meet our library leaders of the Lee A. Cummings, Christine Korytnyk Dulaney, Tina Franks, future, beginning on page 42. Jasmina Jusic. Interns: Tom Bober, Lucy Kelly have Editorial policy: ALA Policy Manual, section A.8.2 As libraries add digital properties, it becomes more INDEXED important to showcase these offerings, and a great way always Available full text from ProQuest, EBSCO Publishing, to do that is through digital wallpaper. Learn more H. W. Wilson, LexisNexis, Information Access, JSTOR. about how San Antonio Public Library shares its ebook been SUBSCRIBE collection in an innovative way in our Spotlight by Libraries and other institutions: $70/year, 6 issues, US, Canada, thinking and Mexico; foreign: $80. Subscription price for individuals in- Caitlin Cowart on page 26. cluded in ALA membership dues. 800-545-2433 x5108, email What better way to wrap up an issue about the future and [email protected], or visit ala.org. Claim missing issues: than with an article about fine vintage? Wine libraries ALA Member and Customer Service. Allow six weeks. showcase the stories, science, and ephemera behind one dreaming PUBLISHED American Libraries (ISSN 0002-9769) is published 6 times of history’s oldest indulgences, and you can learn more of what’s yearly with occasional supplements by the American Library about them in our feature by Marcus Banks, beginning Association (ALA). Printed in USA. Periodicals postage paid at on page 48. Cheers! Chicago, Illinois, and additional mailing offices. POSTMASTER: next. Personal members: Send address changes to American Librar- ies, c/o Membership Records, ALA, 50 E. Huron St., Chicago, IL 60611. ©2017 American Library Association. All rights reserved. No portion of this magazine may be reproduced or republished without written permission from the publisher.

americanlibrariesmagazine.org | March/April 2017 3 from the PRESIDENT

Our Way Forward As an Association, how do we keep our eyes on the prize?

lthough most columns from personal life, I am speaking to members of this ALA presidents tend to focus profession when I say that a president’s role is on what we are planning, what to stand up for the profession, the Association, we are excited about, or—most its members, and thus members’ constituents. importantly—what we are com- Amitted to, I am compelled to write about what Game plan worries me. But it’s important to put these As I mentioned earlier, I want to speak to my worries in perspective. worries. In addition to the profession and its In my columns and interviews over the past values, my number-one worry continues to be Julie B. Todaro eight months of my presidency, I have focused the erosion of equity and parity, both legis- primarily on ALA’s values and the values of latively and socially. It is especially critical our profession. As a result, I invariably receive to remember that opposition strategy often a myriad of emphatic emails from people who includes distraction from a goal by using such often tell me that I can’t tell them how to think tactics as introducing multiple critical issues or what to value. and the classic divide and conquer. Fighting for And they are correct. I can’t tell them how our constituents, resources, and services now, to think or what to believe in—nor would I therefore, must address the speed with which want to. issues are coming, the number of issues we What I can do and what I am doing is must track, and the need to assign experts to articulating that in this profession and in monitor as well as lead continuing discussions this Association, we have shared core values on how to keep our eyes on the prize. Our game and that being a member of this profession plan should always be to develop strategies means collectively adhering to these values, to—at the very least—hold our ground as well which guide our work life and drive how we as attempt to move forward. think about, plan for, and defend our services, In addition to equity and parity, one of the resources, and constituents. biggest assignments for our profession right We all know members who live and work in now is tackling fake news, which has always My environments where their constituents are in been a focus and, for some, it has been their direct opposition to our professional values, full-time job. We have decades of research data, number- and we know people whose employers may curricula, best practices, tutorials, and market- one worry be in direct opposition as well. We also know ing approaches to combat this scourge. But now members who do not necessarily espouse more than ever we have to step forward on this continues the complete set of core values in their own topic because it’s no longer business as usual. personal beliefs. And while there is no magic to be the formula for making everyone happy—trust me, Verifying credibility erosion I have firsthand experience—people must find Library professionals have a great deal of their own path to balancing their beliefs with content on this but must now craft new scripts, of equity others’ beliefs, both at home and at work. define new processes for assessing credentials, But let’s be clear: While I’m not telling every and carefully change our language to assist con- and parity. librarian what to think, do, or say in his or her stituents in their assessment of not only credible

4 March/April 2017 | americanlibrariesmagazine.org The award-winning source for jobs in Library and Information Science and Technology

Where job seekers and employers get results. content but also credible authors, as well as accuracy and purpose of content. JOB SEEKERS EMPLOYERS We can’t use our current materials and “just” Filter and sort Strengthen your update titles and terminology. Rather, our hundreds of job candidate pool—ALA discussions must address reality and shift per- ads by position reaches the engaged ceptions, with the realization that traditional type, employer, professionals and credentials such as titles and education can no longer, on their own, provide credibility. We can location, job title, students you want no longer merely ask, “Is the author or speaker and more. to hire. credible?” and just check off the yes box. One of the biggest issues we have is the critical need to quickly design and maintain content with equitable arguments, devoid of the mentality of “I can’t agree with this, it must be incorrect.” We must instead find a way to flip the conversation and address the very real concern for those who speak from a seat of power or authority and who either do not have the range of factual data in hand, have no facts, or deliberately present content incorrectly—no matter the reason.

Language matters Finally, as we plan our approach and change our teaching and learning for combating “fake news” and “alternative facts,” let’s note the joblist.ala.org subtle yet powerful changes in language we see around us. For instance, I am fascinated by how journalists are varying their verbiage in this brave new world. Reporters and anchors who used to say that “X is speaking today on Y” now say “X is giving his or her impression on Y.” Library professionals can learn from this by using such changes to assist in the redesign of not only our curriculum but our language as we confront the entire infrastructure of critical thinking—and all within a day’s work.

JULIE B. TODARO is dean of library services at Austin (Tex.) Community College. HRDR

americanlibrariesmagazine.org | March/April 2017 5 from the EXECUTIVE DIRECTOR

In D.C., It’s All about Our Values ALA continues advocacy efforts to help the most vulnerable

ver the past two months, there’s early literacy, summer reading programs, work- been a lot of discussion about force training, makerspaces, basic literacy skills, advocacy in the new federal envi- programs for new immigrants and veterans, and ronment. Much of this discussion resources for researchers and entrepreneurs. has centered on our core values and LSTA funds have also been used by IMLS Ohow our positions and efforts need to focus on and state agencies to provide access to resource what promises to be a challenging period ahead. sharing networks that give hundreds of millions As an Association, we advocate for a wide of people living in this country access to other range of federal legislation and policy issues, library collections, shared electronic resources from intellectual freedom and privacy to access such as ebooks, online research databases, and Keith Michael Fiels to government information to preservation to cutting-edge technology tools and resources. copyright. We also advocate for funding for Tens of thousands of people with visual and library programs, including the Institute of physical disabilities depend on IMLS-funded pro- Museum and Library Services (IMLS), Library grams for access to library collections and assistive Services and Technology Act (LSTA), the E-Rate technology. Federal funds from IMLS provide program, and funding for school libraries, to millions with access to data critical to everything name just a few. from home schooling to job searching and retrain- All of these legislative and policy advocacy ing, children’s health, and small business support. efforts are based on our values as an Association: IMLS funds also assist services to the hundreds of access, confidentiality/privacy, democracy, diver- thousands of users of tribal libraries, the majority sity, education and lifelong learning, intellectual of whom live in rural and isolated areas. freedom, preservation, the public good, profes- And funding provided through E-Rate pro- sionalism, and service and social responsibility. grams has allowed tens of thousands of public (See “Core Values of Librarianship” on ala.org.) and school libraries to make internet access In advocating for these values, the notion available to hundreds of millions of library users. comes up from time to time that advocating for Many live in rural or urban areas where libraries The our values and advocating for funding of federal are providing the only internet access available programs programs for libraries are somehow in conflict. to them. For these people, the library serves as a Speaking from my experience as a former state lifeline to employment information, job training, funded by library agency head (in Massachusetts), this is far and health information. from the case: The truth is that federal programs In short, IMLS, LSTA, and E-Rate are all about IMLS, LSTA, for libraries are all about our values. equity, diversity, and inclusion. The programs and E-Rate Take IMLS and LSTA as examples: IMLS they fund impact the most vulnerable popula- administers federal funding support for more tions in our country, and they make a real differ- make a real than 123,000 libraries in virtually every commu- ence in people’s lives every day. nity in the nation. Our nation’s public libraries All of this boils down to very good news: We difference alone receive more than 1.5 billion in-person don’t have to choose between our values and visits each year from students, parents, job funding. It’s all about values. in people’s seekers, and seniors. Through grant-making and federal funding, IMLS provides libraries lives every KEITH MICHAEL FIELS is executive director of the with essential support for lifelong learning and American Library Association, headquartered in day. equitable access for all, including support for Chicago.

6 March/April 2017 | americanlibrariesmagazine.org

from our READERS

So far, this is my favorite news Prisons Need Books Please donate books to prison story of the year! libraries (“The Freedom of Read- @MERCYLIBRARY1 in ing,” AL Online, Oct. 31). I was a response to “Newsmaker: prison librarian for two years and Daliyah Marie Arana” depended on donations to keep (AL Online, Jan. 17) our library full and diverse. New books get the inmates excited Librarians and keep them reading, which may not get to keeps them out of trouble. Prison libraries have small and be professional, adhering to (“ ‘How Would I Respond?’ ” Jan./ read good books budgets, and without the the ALA Code of Ethics and the Feb., p. 26). However, I question all day, but they donations that we received from Library Bill of Rights the best way the appropriateness of the name still accomplish programs like Books to Prisoners that your situation allows. of the award, the Roald Dahl Miss lots of good in Seattle and the Prison Book Andrew Hart Honey Social Justice Award. Program in Quincy, Massachu- Columbus, Ohio Miss Honey, the teacher things. Thanks setts, our library would have been in Matilda, may have been a @joejanes for a stagnant, boring place. Many of champion of social justice, but this great piece! the inmates who I encountered LC’s Future Role Roald Dahl certainly was not. In were voracious readers and were Bernard F. Reilly Jr.’s column the Aug. 26, 1983, issue of the @OUSCHUSTERLIB in constant search of something (“Rethinking the National New Statesman he was quoted in response to “In the Trenches” new. Prison libraries are always Library,” Nov./Dec., p. 30) was as saying, “There is a trait in (Nov./Dec., p. 28) in desperate need, not only due an excellent summary of past the Jewish character that does to budget constraints but also challenges, as well as future chal- provoke animosity, maybe it’s because of wear and tear and lenges of the Library of Congress a kind of lack of generosity theft of library materials. (LC) under Carla Hayden’s lead- towards non-Jews … I mean Yes, there is censorship within ership. I was especially intrigued there’s always a reason why anti- a prison library, but prison by Reilly’s idea to use copyright anything crops up anywhere; librarians must remember that as a lever to persuade companies even a stinker like Hitler didn’t a prison library is not a normal to keep content accessible to all. just pick on them for no reason.” library, and the American Library I appreciated this thoughtful opin- Over time, his comments Association (ALA) makes a spe- ion that explained, informed, and about Jews became even more cial provision in the ALA Code of advocated on many LC topics. egregious. How ironic to have Ethics for circumstances outside Monica Tolva his name attached to this award. of the usual. Items that are typi- Buffalo Grove, Illinois Dahl would not have appreciated cally censored include books on it; neither do I. weapon making, escaping, sur- Patricia Pawelak-Kort viving in the wilderness, erotica, Questioning Award Name Seattle drugs, and gang-related material. I applaud the American Associa- If you are a prison librarian, tion of School Librarians for hon- be the best prison librarian you oring Ann Yawornitsky, Jennifer Assistive Technologies can be—find opportunities within Sarnes, and Melissa Zawaski for “Bringing Assistive Technology your community for engagement their work in Holocaust education to Patrons” (Jan./Feb., p. 24)

FOLLOW US: @amlibraries facebook.com/amlibraries pinterest.com/amlibraries WRITE US: The editors welcome comments about recent content, online stories, and matters of professional interest. Submissions should be limited to 300 words and are subject to editing for clarity, style, and length. Send to [email protected] and American Libraries, From Our Readers, 50 E. Huron St., Chicago, IL 60611-2795.

8 March/April 2017 | americanlibrariesmagazine.org was of special interest to me, as with their organizations for trying Inmates on the Outside,” Jan./ Just discovered I am almost completely blind. to oppose bad policy. Feb., p. 50). This is a valuable @DeweyDecibel While I have enough vision left to Libraries are supposed to be project but not new by any read, thank heavens, one doesn’t defenders of the freedom to means. Back in the late 1970s and can tell it will know how long that will last. read and intellectual freedom. and early 1980s, the New York be one of my That libraries are taking a more The fake patron incident is a State Department of Correctional favorite podcasts. active interest in those of us with sorry indicator that, because of Services (DOCS) used a Library impairments is reassuring. misguided futurism, our own Services and Construction grant Because I’m a Trina King profession is having trouble living to create a database of pre- shameless huge Rio Rancho, New Mexico up to our stated values. release resources for inmates. As library nerd. Amy Brunvand a librarian for DOCS and manager Salt Lake City @OHMY__GODWIN of the Prerelease Liaison Agency in response to our Fake Patrons as Civil Network project, I supervised the Dewey Decibel podcast Disobedience collection of community agency Cory Doctorow has written an Cats in the Stacks information, worked with IT pro- excellent editorial (“Automated People who love cats are fero- fessionals, trained peer inmates to We are Book-Culling Software Drives cious in their dedication and assist in providing counseling ser- with you! Librarians to Create Fake Patrons totally lacking in understanding vices, and developed a follow-up MARY SAMANO O’LEARY to ‘Check Out’ Endangered of people who do not (“Library program for released inmates. in regard to the retired Titles,” BoingBoing, Jan. 2) in Cats Leave Some Sneezing, Back then, I traveled to prisons librarian who started response to the two librarians at Others Feline Fine,” Jan./Feb., around New York State, portable a women’s march East Lake County (Fla.) Library p. 18). Not only am I severely microfiche reader in hand, to in Longville, Minne- “rescuing the books from auto- allergic to cats, but I also have an train peer counselors and pro- sota, a town of fewer matic purges.” unhealthy fear of cats. I will not mote the project. The problems than 200 residents Doctorow defends the action willingly enter any space where are still the same, but hopefully of the librarians, making a point there is a cat. My allergic reaction with new technology, inroads can that software is not objective mimics the flu, and I have no be made to successfully integrate since programmers make subjec- desire to experience that. inmates back into their communi- tive decisions about what data to What if a cute little snake ties once released. use and, “in the vacuum of values had been found on the library Sharon Goodman Argov Coral Gables, Florida and vision, unethical design is grounds? Would the snake be the natural result.” He goes on to adopted and allowed to roam say, “the librarians who’d use the the stacks, since it would also be software are treated as adver- eating the mice? I am a school CORRECTIONS saries, not allies—they are there library media specialist and, in an In “Bringing Assistive Technology to be controlled by the software, effort to maintain a healthy envi- to Patrons” (Jan./Feb., p. 24), we not informed by it.” In this view, ronment in the media center, I misidentified Chancey Fleet as the librarians who created the keep wipes, tissues, and sanitizers the assistant technology coordi- fake patron weren’t being deceit- available for my patrons’ conve- nator at New York Public Library’s ful but were engaged in a timely nience. I would be one of those Andrew Heiskell Braille and act of civil disobedience. complaining patrons if I saw a cat Talking Book Library. She is the While I’m glad to know there inside my neighborhood library. assistive technology coordinator. are other librarians besides me Cheryl Hylton Rucker Washington, D.C. who are concerned about the In “Referenda Roundup” (Jan./ ethics of the current fad for Feb., p. 39), we mistakenly radical collection downsizing, it’s reported that the levy for Herrick deeply dismaying to learn that Reentry, Then and Now Memorial Library in Wellington, these defenders of literacy, read- I applaud all projects that help Ohio, failed. It actually passed ing, and education are in trouble prevent recidivism (“Keeping with 54% of the 4,434 votes cast.

americanlibrariesmagazine.org | March/April 2017 9 ALA Opposes Policies That Contradict Its Core Values

n January 30, American Library Association (ALA) discrimination is central to our mission,” Todaro said in the President Julie B. Todaro responded to actions by statement. “We will continue to speak out and support efforts O the Trump administration, specifically addressing to abolish intolerance and cultural invisibility, stand up for issues regarding access to information, discrimination, and all the members of the communities we serve, and promote intellectual freedom. understanding and inclusion through our work.” “We are shocked and dismayed by recent executive orders Todaro reiterated ALA’s strategic plan, which states that and other actions by the new administration, which stand the Association recognizes the need for access to library and in stark contrast to the core values of ALA,” she said. “We information resources, services, and technologies, especially strongly oppose any actions that limit free access to infor- for those who experience language or literacy-related bar- mation, undermine privacy, or discriminate on any basis. This riers; economic distress; cultural or social isolation; physical includes the temporary suspension of visas and entrance to or attitudinal barriers; racism; discrimination on the basis the US based on anyone’s nationality or religion, as well as of appearance, ethnicity, immigrant status, housing status, the increased scrutiny of any individual’s communication such religious background, sexual orientation, gender identi- as mobile phone and/or social media activity.” ty, and gender expression; or barriers to equal education, Todaro stressed that the Association will fight for its employment, and housing. She pledged ALA’s commitment members as they work for access to library and information to its members and encouraged them to become active and resources on behalf of their communities, while advocating involved in their communities on behalf of the profession’s for privacy, intellectual freedom, critical global research, core values. She also encouraged members to reach out to information literacy, ongoing access to scientific research, ALA for advocacy tools, if needed. and fair and equitable treatment for everyone. “ALA believes To read Todaro’s statement in full and to find links to advo- that the struggle against racism, prejudice, stereotyping, and cacy resources, visit bit.ly/2kalGJD. •

Soccer Star Foudy Is National and founder of the Julie Foudy Sports STEM learning opportunities for library Library Week Honorary Chair Leadership Academy, a residential camp patrons throughout the nation, including Olympic gold medalist and World Cup experience that uses sports to teach lead- geographic areas and populations cur- champion Julie Foudy will serve as the ership skills for life. Foudy is currently a rently underserved in STEM education. honorary chair of 2017 National Library reporter and analyst for ABC and ESPN, a The project is offered by the National Week, held April 9–15. contributor and writer for espnW, and a Center for Interactive Learning at the Foudy is a retired motivational speaker. Space Science Institute in partnership American professional “I am thrilled to be the honorary chair with the ALA Public Programs Office, soccer midfielder of National Library Week and to share my the Pacific Science Center, Cornerstones who played for the love of reading, learning, and growing,” of Science, and the Education Develop- US women’s national Foudy said in a January 20 statement. ment Center. soccer team from 1987 “Today’s libraries are vibrant community Seventy-five US public libraries will be Julie Foudy through 2004. She centers, technology hubs, and places selected through a competitive appli- participated in four Women’s World Cups where people can access life-changing cation process to become NASA@ My and three Olympics for the USA Team. resources to transform their lives. And Library Partners and participate in the She is a two-time World Cup champion for that we should always be grateful.” 18-month project, with the opportunity to and also a 1996 Olympic Gold medal- extend for an additional two-year period. ist, 2000 Olympic Silver medalist, and Apply for NASA@ My Library Applications will be accepted until 2004 Olympic Gold medalist. She was Public libraries are invited to apply for March 22. To view the project guidelines inducted into the US National Soccer NASA@ My Library, a STEM education and apply online, visit apply.ala.org/ Hall of Fame in 2007. She is the director initiative that will increase and enhance nasalibraries. ALA members and

10 March/April 2017 | americanlibrariesmagazine.org MAR. 5–11 Teen Tech Week ALA Raises $2,500 for teentechweek.ning.com MAR. 16 Nepal Library Relief Freedom of Information Day bit.ly/1GTd9lw LA has donated $2,500 from during the 2015 earthquakes. A MAR. 20–24 its Nepal Library Relief Fund remote village in the Nepali Hima- Public Library Association Ato the READ (Rural Educa- layas, Tukche is home to fewer Leadership Academy tion and Development) Center in the than 1,000 people. Its READ Center Portland, Oregon Tukche village in the Mustang district has been rebuilt to be earthquake bit.ly/2dVk7Mm of Nepal, which sustained significant resilient with modern standards, damage during earthquakes in April including computers with internet APR. School Library Month 2015. The donation will be used to access and solar panels to ensure ala.org/aasl/slm purchase materials for the center’s consistent power. library, including furniture and books. ALA members and other library APR. 9–15 READ Global works to establish supporters donated to the fund. National Library Week library and resource centers in South One major contribution came from bit.ly/1gUe48B Asia by partnering with its rural com- Mount Prospect (Ill.) Public Library, APR. 17 munities. Each center is owned and where staff raised $268.25 through National Library Workers Day operated by the local community and an ongoing employee-only sale of ala-apa.org/nlwd features a library, computer room, discarded library materials. APR. 12 women’s section, children’s room, and For more information about the National Bookmobile Day training hall. Nepal Library Relief Fund and how ala.org/offices/olos/nbdhome Six of READ’s 62 centers in Nepal to contribute, visit ala.org/offices/ were heavily damaged or destroyed nepal-library-relief-fund. APR. 22–29 • Money Smart Week bit.ly/1DDf2N3

APR. 23–29 nonmembers are encouraged to apply; January 12 statement. “Because of her Preservation Week membership status will have no impact leadership and the hard work of her staff, bit.ly/1OYbtqx on applications. ALA has been a force for good in Washing- APR. 30 ton and made a difference for libraries.” El día de los niños/ Washington Office Head El día de los libros to Retire in May RBMS Receives Grant to Provide dia.ala.org ALA Washington Office Executive Direc- Scholarships to Conference MAY 1–2 tor Emily Sheketoff will retire on May 15. The Rare Books and Manuscripts National Library Legislative Day During her 17-year tenure, Sheke- Section (RBMS) of the Association of ala.org/advocacy/advleg/nlld toff has been at the forefront of issues College and Research Libraries (ACRL) involving libraries at the national level, has received an $8,000 grant from the MAY 1–7 such as advocating for new provisions Gladys Krieble Delmas Foundation Choose Privacy Week in the Every Student Succeeds Act, to provide scholarships for first-time chooseprivacyweek.org lobbying for the Library Services and attendees to the 2017 RBMS Conference, JUNE Technology Act, and fighting for privacy June 20–23, in Iowa City, Iowa. National GLBT Book Month of library patrons. Themed “The Stories We Tell,” the ala.org/glbtbookmonth

“Emily Sheketoff has been a tireless 2017 conference will focus on storytell- JUNE 22–27 fighter and ardent voice for libraries, ing as practice and metaphor in the mis- ALA Annual Conference librarians, and library professionals,” sion and daily work of special collections. and Exhibition | Chicago said ALA President Julie B. Todaro in a The funding will provide a combination 2017.alaannual.org

americanlibrariesmagazine.org | March/April 2017 11 UPDATE

Register Now for the 2017 ALA Annual Conference

oin us in ALA’s home city of Chi- Underground Railroad) and Matthew cago for the 2017 Annual Confer- Desmond (Evicted)—winners of the Jence and Exhibition, June 22–27. 2017 Carnegie Medals for Excellence in Learn and network at more than Fiction and Nonfiction—will speak at the 2,500 scheduled programs and events awards ceremony on Sunday, June 25. and informal encounters at this year’s Bill Nye the Science Guy and Gregory conference, while enjoying Chicago’s Mone, coauthors of the science-themed rich cultural resources and events and middle-grade fiction series Jack and the perhaps some summer hours by the Geniuses will speak on Monday, June 26. lake and in the parks. Visit Division Presidents’ Program speak- The ALA Annual Conference and alaannual.org ers will include Kameron Hurley for the Exhibition is the global library event of Track #alaac17 and Library and Information Technology the year, known for its unparalleled col- follow @alaac Association on how curated content laboration and connections. Many of the is shaping the stories we tell about innovations transforming libraries come Join the Facebook event ourselves and the realities in which we from ideas and conversations sparked at bit.ly/2jWO2Gp live. The Association for Library Service during Annual. Hundreds of peer-driven Follow the boards to Children’s program will offer a panel topics in formal and informal formats at pinterest.com/alaannual discussion with Chip Donohue, Sarah are planned for 2017, with professional R. Lytle, and Lisa Regalla on the latest development opportunities provided Follow americanlibraryassoc research on digital-age technology and by dozens of thought leaders, experts, .tumblr.com its relationship to childhood develop- and innovators from the field and other Keep up with #alaac17 ment and literacy. disciplines. More than 900 organiza- and at bit.ly/ALAinstagram Attendees can also be among the tions and companies and their experts first to explore Chicago’s new Amer- will introduce attendees to the latest ican Writers Museum at a special technologies, services, products, and as experts and what skills, knowledge, reception featuring poet and activist titles in the exhibit hall. traits, and expectations will support Nikki Giovanni on Friday, June 23—a Library transformation and futures, successful libraries of the future. ticketed event benefiting ALA’s Cultur- community engagement, and ALA’s As of press time, several speakers al Communities Fund. core values including equity, diversity, have been confirmed. Reshma Saujani, Read what your colleagues say about and inclusion are key focuses for 2017. founder and CEO of Girls Who Code, how Annual reinvigorates and helps in ALA President Julie B. Todaro will will kick off the conference on Friday, their work and find help making your facilitate a town hall dialogue (“Com- June 23. Sandra Uwiringyimana, author case to attend at bit.ly/2jwtfvD. petencies, Careers, and Successful of How Dare the Sun Rise, will be an To register and book housing, visit Practice,” rescheduled from Midwinter) Auditorium Speaker on Saturday, June alaannual.org. For the best rates, regis- on the future of library professionals 24. Authors Colson Whitehead (The ter before March 22. •

of full and partial scholarships for 12 in the special collections profession from Traci Glass, chair of the Great Graphic individuals to attend the conference. diverse populations. Novels for Teens Committee; Dawn RBMS Conference scholarships were For more details, visit bit.ly/2kSyGqm. McMillan, member of the 2016 YALSA established in 2000 to expand opportu- Symposium Marketing and Planning nities for conference attendance to those Three Receive YALSA Taskforce; and the Margaret A. Edwards not able to fund their own participation. Volunteer of the Year Award Award Committee. Attention is given to applicants from The Young Adult Library Services The award acknowledges the contri- professionally underrepresented ethnic Association (YALSA) has awarded the butions of YALSA members who have and racial groups to encourage interest 2017 Volunteer of the Year Award to demonstrated outstanding service to

12 March/April 2017 | americanlibrariesmagazine.org UPDATE

around library contributions to student learning and success and contribute to ALA Leadership Institute: ALA’s Center for the Future of Libraries to help academic library professionals more Become a Future Library Leader fully embrace the future of information and libraries in higher education. he ALA Leadership Institute (see p. 38) is designed to help the next gen- The deadline to apply for the ACRL eration of library leaders realize their full potential. Led by former ALA fellow position is March 22. ACLS TPresident Maureen Sullivan and library and leadership consultant Kathryn seeks applications from recent PhDs in Deiss, the four-day leadership development program, to be held August 7–10 at the humanities who aspire to careers Q Center in St. Charles, Illinois, features a structured learning track with a curricu- in administration, management, and lum that addresses leading in turbulent times, interpersonal competence, power public service by choice rather than and influence, the art of convening groups, and creating a culture of inclusion, circumstance. For more information on innovation, and transformation. the program, visit acls.org/programs/ The institute’s selection committee is seeking a diverse participant mix based publicfellowscomp. on library type, organizational responsibility, geography, gender, and race/eth- nicity. Applicants will be selected based on demonstrated leadership potential, The Martian Author Named professional achievement, and community or campus involvement. Particular 2017 School Library attention will be given to personal statements as well as references. Ideal can- Month Spokesperson didates will be midcareer librarians ready to assume a higher administrative or Andy Weir, author of The New York Times managerial role, with some history of community or campus involvement. bestseller The Martian, will serve as In addition, applicants must: the national spokesperson for the 2017 ■ hold an MLS or equivalent degree celebration of School Library Month. ■ have at least five years of post-MLS library work experience ■ have a letter of support from his/her employer ■ be an ALA member at time of application We’ve Got Scanning ■ be able to attend the institute in St. Charles, Illinois Cost is $1,650 per participant, which includes training, materials, lodging, Solutions Circled breakfast and lunch on all four days, dinner on Monday and Wednesday, and a free one-year membership to ALA’s Library Leadership and Management Association. Applications for the 2017 Leadership Institute will be accepted through April 13. Applicants may nominate themselves or be nominated by their employer. Applications will be accepted online only. For details visit ala.org/ transforminglibraries/ala-leadership-institute. • Zeta (A3)

ODS (A3+) the mission, goals, and work of YALSA Mellon/ACLS Public Fellows Program, a during a given service year. fellowship initiative designed to expand Any official YALSA group or indi- the reach of doctoral education in the vidual appointed to an official YALSA humanities. group is eligible for consideration for the In 2017, the program will place up Volunteer of the Year Award. Nomination to 22 recent PhDs from the human- Chrome (A2) forms are due no later than December 1. ities and humanistic social sciences in For more information or to nominate two-year staff positions at partnering Since 1980 we’ve delivered Zeutschel someone, visit bit.ly/2ktq48D. organizations in government and the and other premier scanning solutions for back-office digitization and patron nonprofit sector. Fellows will participate scanning…saving library archives, ACRL to Be a 2017 ACLS in the work of these organizations and staff time and consumables. Host Organization will receive professional mentoring, an Call (240) 215-0224 ACRL is pleased to announce its selection annual stipend, and health insurance. and ask for special pricing as a host organization for the American The Public Fellow placed at ACRL will www.thecrowleycompany.com Council of Learned Societies (ACLS) contribute to efforts to improve research

americanlibrariesmagazine.org | March/April 2017 13 UPDATE

More information and resources, including an upcoming public service Petition Candidates for Council announcement featuring Weir, can be found at ala.org/aasl/slm. he following individuals have filed petitions for positions on the ALA Coun- Tcil for the 2017 ALA election: ALSC Awards 12 Minigrants The Association for Library Service Mary Biblo Jody Howard Stephen L. Matthews to Children (ALSC) has announced Librarian emeritus Adjunct professor and Librarian the recipients of the Strengthening Rowley Library library consultant Foxcroft School Communities Through Libraries University of Chicago Emporia (Kans.) Middleburg, Virginia State University, minigrants, made possible by a Emily E. Clasper Denver cohort Robbie Nickel Youth Literacy grant from the Dollar System operations and Librarian Sam A. Leif General Literacy Foundation. The 12 training manager Sage Elementary School System administrator– recipients will each receive $5,000 Suffolk Cooperative Spring Creek, Nevada Library System assistant director to provide opportunities for STEAM Bellport, New York of operations Karen Quash learning to children in their commu- University of Nevada, Branch manager Peter D. Coyl nities during out-of-school time. Las Vegas District of Columbia Senior librarian/ The recipients are: Aldrich Public Public Library special events Dennis J. LeLoup Library in Barre, Vermont; Bates- School librarian Dallas Public Library Karen G. Schneider ville (Miss.) Public Library; Camden Avon (Ind.) Intermediate Dean Renee Di Pilato School East County (N.C.) Public Library; Cham- University Library Deputy director paign (Ill.) Public Library; Dallas Karen Anne Liston Sonoma State University Alexandria (Va.) Library Public Library; Kenosha (Wis.) Public Librarian liaison, Rohnert Park, California Katherine Furlong modern languages Library; Live Oak Public Libraries in University librarian and international Jessica J. Schomberg Savannah, Georgia; Marion (Iowa) Department chair, and director programs Public Library; Martin Memorial Blough-Weis Library, media cataloger Wayne State University Library in Williamston, North Car- Susquehanna University Libraries Minnesota State Selinsgrove, Pennsylvania Detroit University, Mankato olina; Springfield–Greene County (Mo.) Library District; Winfield The period for filing petitions ran from October 5–December 7, 2016. A (Kans.) Public Library; and Woodland complete list of candidates for ALA Council can be found at ala.org/aboutala/ (Calif.) Public Library. governance/alaelection. For more information on the Ballot mailing for the 2017 ALA election will begin on March 13 and will run minigrants, visit bit.ly/2jEAnmg. through April 5, with the results being announced on April 12. Individuals must be members in good standing as of January 31 in order to vote in the Watch ALA Midwinter Town ALA election. • Hall Conversation Online ALA members have expressed concerns about the effects of the recent presi- dential election on the positions and Observed in April President Audrey Church in a January 10 advocacy efforts of the Association. and sponsored by the statement. “Mark Watney, Weir’s main To allow members and Council to American Association character in The Martian, epitomizes share feedback, concerns, ideas, and of School Librarians creativity and perseverance, two disposi- aspirations for ALA and the profession, (AASL), School Library tions that school librarians help students the ALA Executive Board conducted a Month celebrates to develop.” town hall–style conversation following Andy Weir school libraries as Described by The Washington Post as the Council I agenda at the ALA Mid- approachable, equitable, and personal- an “advertisement for the importance of winter Meeting & Exhibits in Atlanta, on ized learning environments necessary for STEM education,” The Martian debuted Sunday, January 22. every student’s well-rounded education. at number 12 on The New York Times A video of the town hall is available “It is an honor to have Andy Weir serve bestseller list, and in 2015 it became a at American Libraries’ Facebook page at as the national spokesperson for School major motion picture directed by Ridley bit.ly/2krjXSE. A transcript is available Library Month for 2017,” said AASL Scott and starring Matt Damon. at bit.ly/2ktlZ4i.

14 March/April 2017 | americanlibrariesmagazine.org from the CANDIDATES

Loida Garcia-Febo International library consultant, president of Information New Wave | loidaforalapresident.com CANDIDATE FOR ALA PRESIDENT

ogether we can bring change! state house, in city councils, and leadership record as a current member I serve as an advocate for school boards. of the ALA Executive Board, Finance libraries every day. Why? ■ ALA will build coalitions with like- and Audit Committee, and IFLA gov- Because libraries change minded partners sharing our values. erning board, and as a leader serving lives in every community in ■ ALA will facilitate joint work among ALA’s round tables, divisions, affili- Tour nation. Our strong value system its units to promote diversity ates, international nonprofits like the propels us to create new ways to do and equity in our profession and Gates Foundation’s Global Libraries, such things as help children read, assist Association. and as former Reforma president. job seekers, support first-generation ■ ALA will train our members to As ALA president, I will build on college students, and connect battered flourish throughout our careers, the libraries transforming communi- women and children with shelters. to lead, serve, and empower our ties partnership launched by Molly As confirmed by the Harvard libraries, patrons, and communities. Raphael, Maureen Sullivan, and Bar- Family Research Project, libraries ■ ALA will advance our concerns bara Stripling; the career development impact the fabric of our communities through the Association’s strate- initiatives of Courtney Young; the in positive ways. Through the gic goals: advocacy, information Libraries Transform campaign of Past American Library Association’s policy, professional and leadership President Sari Feldman; the Expert (ALA) work with the Harwood development, and equity, diversity, in the Library focus of ALA President Institute, we better understand and inclusion. Julie B. Todaro; and the Libraries Lead communities; our proactive efforts These are challenging times as we theme of ALA President-Elect Jim put communities first. And thanks to hire a new ALA executive director Neal. I will work with ALA divisions, our work, libraries today remain the and navigate a new administration members, chapters, the Librarian of true bastions of intellectual freedom, in Washington. In the midst of these Congress, and international colleagues privacy, democracy, diversity, public changes, I am confident that together, to advance our profession. good, professionalism, and social we can succeed! I bring a strong I have served communities as a responsibility. Given the threats we librarian in academic, public, school, face to these core values, we cannot and special libraries, and as a con- afford to stay on the sidelines. Given the threats sultant, educator, and mentor of new My vision for the Association: librarians. I bring strong experience ■ ALA will be the leading voice advo- librarians face advocating for libraries at global cating for libraries and library users forums, including the United Nations while maintaining its core values. to our core country representatives, civil society ■ ALA will have a place and a voice values, we cannot partners, private and public organiza- at the decision makers’ table, par- tions, and at grassroots and national ticularly for those in our communi- afford to stay on levels to bring change through policy. ties with no voice. We will amplify I am eager to work with you as your their concerns to Congress, at the the sidelines. president. Thank you for your vote!

ALA ELECTION VOTE: March 13–April 5. More information at bit.ly/ALAelection17

americanlibrariesmagazine.org | March/April 2017 15 from the CANDIDATES

Terri Grief School librarian, McCracken County (Ky.) High School | grief4alapresident.com CANDIDATE FOR ALA PRESIDENT

ibrarians and libraries are relationships with our constituents This same outpouring of support facing a critical time in the results in ripple effects throughout our was evident again when Carla Hayden nation’s current political profession. I envision that those rela- was confirmed as Librarian of Con- climate—more critical than tionships will lead to recruitment of a gress. These two successes represent a I can remember. Our core more diverse population to the field of new mood in ALA that I will build on Lvalues are being threatened, and we’ll librarianship. Libraries do transform and strengthen as your president. have to be more united, more visible, communities. Now more than ever we have to and more vocal than ever before. I Uniting voices. Last year, the strengthen relationships with our never imagined that the US presiden- Every Student Succeeds Act replaced partners, including the American tial election would have turned out the the No Child Left Behind version of the Civil Liberties Union, Association of way it did when I developed my plat- Elementary and Secondary Education Research Libraries, and those in the form for the campaign. However, my Act with language that includes “effec- legislature—both state and national— objectives resonate even more strongly tive school library programs.” This was who stand with us to support our now. ALA will lead us during this diffi- years in the making and directly ben- values. Working together and uniting cult time, and I trust our membership efits school libraries, librarians, and, our voices within our Association has and our profession to keep fighting for most critically, students. The differ- to be a priority because we must be our democratic values. ence this time was the concerted push willing to demonstrate to others that Strengthening relationships. from ALA. With leadership from the we believe in our core values individu- Together we can more productively Washington Office, more than 10,000 ally and as an Association. advocate for libraries across the board. members contacted their senators and My experience as a school librarian The relationships we can strengthen representatives. is fundamental to my campaign. within ALA will create opportunities During my career, building relation- for advocacy outside the Association. ships between the librarian and stu- ALA has been described as having Now more than dents, teachers, administrators, and silos that prevent divisions and units parents made the difference in the suc- from working together. My plan is to ever we have cess of the library. My experience as a encourage joint projects and sup- state president, a division president, port them financially. The more we to strengthen and a member of the ALA Executive understand one another, the stronger relationships Board has positioned me well to lead we will be. this Association through the political Empowering communities. with our partners climate with a positive attitude and a Advocacy is vital to empowering our never-give-up spirit. My experience communities. We must clearly articu- who stand with is also a critical element when we late the value of libraries. Continuing us to support think of beginning a new chapter in the Harwood Institute training across ALA with a new executive director. I the Association is crucial. Developing our values. humbly ask for your vote.

ALA ELECTION VOTE: March 13–April 5. More information at bit.ly/ALAelection17

16 March/April 2017 | americanlibrariesmagazine.org from the CANDIDATES

Scott Walter University librarian at DePaul University | walter4ala.org CANDIDATE FOR ALA PRESIDENT

his election takes place Should ALA continue to pursue of College and Research Libraries, in the wake of one of the “business as usual,” it can only fade in ALA Council, local and state consor- most unexpected turns terms of the attention its most com- tia, and local school boards. in American politics in a mitted members will pay to it as they If elected ALA president, my goals century, and it has never choose to invest their time, creativity, will be to: Tbeen more important for us to stand and expertise elsewhere. ■ ensure that ALA and its members together in defense of the values that Should ALA fail to empower its are powerful advocates for the bring us to our work. members to take a stand on issues that values we hold dear Given this reality, every one of matter to them and to our profession, ■ articulate a meaningful role for us faces choices about the work it can only result in those members ALA as a leader in local, state, and we want to do, the institutions we seeking opportunities for engage- national efforts to protect librar- hope to save, and the world we ment, professional development, and ies, librarians, and library users wish to build for our friends, family, leadership elsewhere. during a time when their rights, neighbors, and children. Libraries, The time to make a difference for roles, and responsibilities face archives, museums, and schools our members and our communities unprecedented challenges have a special role to play in the is now. ■ re-engage our membership across coming years in defense of informed I have lived the better part of the arc of their careers—as stu- citizenship, democracy, and the cause my life in libraries, as a student dents, new professionals and of intellectual freedom around the employee, staff member, professional staff members, senior colleagues, world. The American Library Associ- librarian, and LIS professor. I have and retirees—as they work to ation (ALA) has a critical role to play served as a leader in the Association lead with their values in their in this effort, but only if it embraces communities the work it must do to empower its A new vision for member engage- members to make a difference at the A new vision ment and leadership is the only path local, state, and national levels. forward in these challenging times, Our attention to broad informa- for member and the only way to help make cer- tion policy issues must continue, tain that ALA remains meaningful, on especially in areas where we have engagement a personal level, to its members and made a difference, such as copy- and leadership their partners in our shared work in right, net neutrality, and privacy and local communities, across the nation, surveillance. But there are also new is the only path and around the globe. partnerships to be forged in 2017, This must be #OurALA, and we new actions to be undertaken, and forward in these must work together in new ways new commitments to be made to our challenging to ensure its future. With your vote fundamental vision of libraries as a and commitment, we can make that force for good in our society. times. happen.

ALA ELECTION VOTE: March 13–April 5. More information at bit.ly/ALAelection17

americanlibrariesmagazine.org | March/April 2017 17 evasive language and half-truths. Fighting Fake News But growing evidence suggests that these skills are becoming rarer. How libraries can lead the way on media literacy A November 2016 study by the Stanford History Education Group (SHEG) showed that students have BY Marcus ibrarians—whether public, falsehoods thrive, as revealed difficulty separating paid advertis- Banks school, academic, or during the 2016 election. To take ing from news reporting, and they L special—all seek to ensure just one example, Pope Francis did are apt to overlook clear evidence that patrons who ask for help get not endorse Donald Trump, but of bias in the claims they encoun- accurate information. thousands of people shared the ter. These challenges persist from Given the care that librarians “news” that he had done so. middle school to college. bring to this task, the recent explo- Completely fake news is at the According to SHEG Director Sam sion in unverified, unsourced, and extreme end of a continuum. Less Wineburg, professor at Stanford sometimes completely untrue news blatant falsehoods involve only Graduate School of Education, has been discouraging, to say the sharing the data that puts a pro- “nothing less than our capacity for least. According to a 2016 report posal in its best light, a practice of online civic reasoning is at risk.” from the Pew Research Center, a which most politicians and interest majority of US adults are getting group spokespeople are guilty. Librarians and journalists: their news in real time from their The news-savvy consumer is able natural allies social media feeds. These are to distinguish fact from opinion Librarians can help change this often uncurated spaces in which and to discern the hallmarks of trend. “Librarians are natural allies for educators in helping students become critical news consumers,” says Wineburg. The profession’s deep commitment to verified sources and reliable information mirrors similar values—account- news.fake.co ability for accuracy, careful research before drawing firm Study: M ashed potatoes cure cancer conclusions, and a willingness to correct errors—that drive responsi- ble journalism. One emerging solution among journalists is the Trust Project, an initiative of the Markkula Center for Applied Ethics at Santa Clara (Calif.) University. Headed by longtime reporter Sally Lehrman, director of Santa Clara’s journalism ethics pro- gram, the Trust Project has partnered with nearly 70 media organizations to develop a collection of color-coded digital “Trust Indicators” that signify reliable Illustration: © Gstudio Group/Adobe Stock Group/Adobe © Gstudio Illustration:

18 March/April 2017 | americanlibrariesmagazine.org “Nothing less Direct collaboration with jour- Women and nalists is another route to increas- than our capacity ing media literacy. For example, Libraries Dallas Public Library (DPL) will for online civic host an eight-week training course in community journalism for high 69 reasoning is at risk.” school students. Its “Storytellers Number of titles featured on the 2017 Amelia SAM WINEBURG, director of without Borders” project, one of the Bloomer List, which recommends feminist lit- Stanford History Education Group winners of the 2016 Knight News erature for birth through age 18. This year’s Challenge, includes oversight from list includes books on real-life groundbreakers professional librarians as well as Bessie Coleman, Ruth Bader Ginsburg, Ada reporters at Dallas Morning News. Lovelace, and Loretta Lynch. and responsible reporting. Indi- Students will rotate among three cators include a commitment DPL branch locations that represent to seeking diverse perspectives, the socioeconomic and cultural 1857 linking out to credible sources of diversity of the city. Journalists Year that Jane Wadden Turner was hired as a further information, offering clear will mentor students on how to ask library clerk by the Smithsonian. She was the first markers regarding whether an focused questions, while librarians woman to secure a paid position at the institution. article presents opinion or news, will describe how to use and providing information about research databases to find an article’s author. The complete accurate information. Be sure to listen to 20 set is available at the Trust Project Library staffers will also our Women’s History Number of days that Zoia Horn, website (bit.ly/2i1REcQ). provide instruction on how Month episode of librarian and chair of ALA’s Intel- Still in the works for the project to use multimedia editing the Dewey Decibel lectual Freedom Committee is computer code that will allow tools. In April 2017 these podcast, coming (1977–1978), spent in jail in 1972 partner media organizations to budding digital journalists, in late March. rather than betray confidential infor- mation and testify in a trial involving note when they have achieved a with their new skills in the bit.ly/deweydecibel Trust Indicator, which serves as a art of providing credible anti–Vietnam War activists. proxy for reliable journalism. This and engaging content, will code should be broadly available showcase their efforts at the Dallas by mid-2017. Services such as Book Festival. 135th Facebook and Google would surface Street branch of New York Public Library these materials more prominently Information literacy where librarian Sadie Peterson Delaney in news feeds and search results, at your library pioneered the technique of bibliotherapy, the while readers would see clear visual The Trust Project and “Storytellers therapeutic use of reading materials, to help icons that demonstrate fulfillment without Borders” are high-profile immigrants and troubled children in the 1920s. • of the Trust Indicators. As Lehrman efforts, but any library can lead explains, “These icons would be educational programs about the cognitive shortcuts to route readers importance of media literacy. to more reliable sources of news.” As the SHEG study reveals, this She also notes a strong desire by training should begin with young consumers to be active participants students and continue through in the shaping of the news, rather college. Resources that range from than merely a passive audience. In free LibGuides to enhanced school that spirit, she says she welcomes curricula are available for libraries input and feedback from librarians around the country. about how to best achieve the aims

Illustration: Mary Phelan Illustration: of the Trust Project. Continued on page 21

americanlibrariesmagazine.org | March/April 2017 19 T ENDS

A volunteer (left) helps a veteran at San Francisco Public Library’s Veterans Resource Center. The center is part of the Veterans Connect @ the Library program.

a half hours by bus to get to the nearest veteran’s services office in the city of Merced. “A single appointment can take six hours out of a person’s day,” Taylor says. It’s a problem not just in Merced County but across California and the nation, according to Karen Bosch Cobb and Jacquie Brinkley, project advisors with Pacific Library Partnership, which is collaborating with the state on the groundbreak- ing program that is providing veterans with access to services at California public libraries. Spearheaded in 2012 by the California Department of Veterans Bridging the Gap for Vets Affairs in partnership with the California State Librarian and the California program trains librarians and Institute of Museum and Library volunteers to assist veterans with services Services, the Veterans Connect @ the Library program has grown to 51 locations, and organizers BY Timothy ovato Public Library, talk,” Graves says. “He gets some- already are providing information Inklebarger located in a small town thing out of it, they get something on how to set them up elsewhere in Nin the North Bay region out of it; it’s a win-win.” the US, according to Brinkley. of the San Francisco Bay Area, In some areas of the state, Los Banos Library is one of the has become a meeting place for Veterans Connect is essential for recent additions to the Veterans military veterans. That’s thanks to former service members who do Connect program that Cobb and a four-year-old California public not have easy access to a veterans Brinkley are overseeing. Launched library program called Veterans services office. in November, the program in Los Connect @ the Library, which helps The US Census Bureau estimates Banos not only provides veterans put veterans in touch with benefits that nearly 1.8 million military with dedicated computers, books, and services. veterans called California home forms, and other information, but At Novato, for example, one between 2011 and 2015, giving the also with librarians trained to con- retired Air Force officer who vol- state the distinction of having the nect them to a myriad of resources unteers at the library has become largest veteran population in the available to them, Taylor says. someone whom vets can not only country. More than 10,000 of them The Veterans Connect website get information from but can also live in Merced County, population offers webinars and other online communicate with, according to 268,455, in northern San Joaquin tutorials, as well as information for Kevin Graves, a Bay Area coordina- Valley, about three hours southeast library staffers and volunteers to tor with the California Department of San Francisco. learn more about assisting veterans of Veterans Affairs. Amy Taylor, Merced County with health, housing, employment, “Vets come in every week just librarian, says it can take veterans education, and other benefits. In

to speak to him, sometimes just to in the city of Los Banos two and Los Banos, three staff members and Jason Doiy Photo:

20 March/April 2017 | americanlibrariesmagazine.org TRENDS

two volunteers have completed the ■ Pierce County (Wash.) Library Continued from page 19 training, Taylor says. System’s program that trains vet- Cobb says the training is an erans in Microsoft certification Librarians at Indiana University introduction to key concepts of ■ West Virginia University Librar- East in Richmond have developed searching for resources for veterans ies’ program to create library a LibGuide about how to identify through the California Veterans tools to put veteran students in fake news, complete with detailed Resource Book and other materials. touch with resources images of what questions to ask “We started advertising it It’s still in the planning stages, while perusing a site. The News before the opening in November, but Cobb says the California state Literacy Project, founded by former and we’re getting a good reaction program is considering a multistate Los Angeles Times reporter Alan from the community; veterans are rollout of the Veterans Connect Miller, offers a comprehensive coming in and asking questions and program. “We have a really solid curriculum of classroom, after- using the resources,” Taylor says. framework that we can … share school, and e-learning programs It’s the story you’ll hear from with [other states],” she says. for middle and high school stu- other libraries that have imple- Graves says the California dents; the Center for News Literacy mented the program, according Department of Veterans Affairs at Stony Brook (N.Y.) University to Cobb, who noted that since its is always looking for new ways offers similar resources for teach- inception Veteran’s Connect has to reach out to former service Evelyn Figeroid, ing college students. served some 16,000 veterans and members, and Veterans Connect library assistant Despite the clear need for their families. is providing inroads its founders and coordinator increased media literacy, one risk The veteran resource centers couldn’t have imagined. “It does for the Rancho is that this topic will always be per- Cordova (Calif.) cost about $10,000 to set up— fill a gap,” he says. “The more Library Veterans ceived as optional—nice to know primarily staff costs, computers, venues and organizations we get Connect, with but not essential. Wineburg argues library materials, speakers, and involved, the more veterans we’re veteran and that this is misguided. “Online civic other expenses—but half of the 51 going to reach.” volunteer Bill literacy is a core skill that should be Mattingly at the centers in California have become Library Veter- insinuated into the warp and woof self-sustaining after about two TIMOTHY INKLEBARGER is a writer ans Resource of education as much as possible,” years, Brinkley says. living in Chicago. Station. he says. In a paper for College and “It doesn’t take much after they Research Libraries News, Brian get the initial start-up going,” T. Sullivan, information literacy she says. “It’s designed to be a librarian, and Karen L. Porter, volunteer-driven program with a sociology professor, of Alfred (N.Y.) library contact person.” University map out how to convert And the program goes further those one-shot information literacy than just helping veterans find training sessions into full programs access to information, according to with embedded librarians. Cobb. She says the program aims Librarians can play a vital role to build bridges between veterans in helping everyone, of any age, groups and the library to further become critical and reflective news grow their resources and oppor- consumers. One positive outcome tunities for helping the veteran of the current furor about fake news population. may be that information literacy, “Staff have to be passionate and for media and other types of con- want to serve vets,” she says. tent, will finally be recognized as a Different programs aimed at central skill of the digital age. helping vets exist at libraries around This article first appeared on the country, but the success of the americanlibrariesmagazine.org on Veterans Connect program is attract- December 27, 2016. ing attention from other states with large veteran populations. Other MARCUS BANKS is a journalist with programs that have launched out- prior experience as an academic

Photo: Teri DeVoe/Institute of Museum and Library Services of Museum and Library DeVoe/Institute Teri Photo: side of California include: library administrator.

americanlibrariesmagazine.org | March/April 2017 21 T ENDS

from organizations that serve people with nowhere to go, such Mental Health First Aid as soup kitchens and shelters, and Training librarians to help patrons in crisis because of that, the library attracts patrons who may be dealing with mental health issues. “I’m here for BY Kaitlin ne in five Americans has a Mental health training is offered the people, and I want more people Throgmorton mental illness, according through various providers, includ- to use the library, not fewer. I want O to the National Council ing Mental Health First Aid USA, to make it easier for people to use for Behavioral Health, and getting operated by the National Council the library. I don’t want to ban help can be difficult because of the for Behavioral Health. Participants people,” says Director Dinah Harris. stigmas and lack of understanding learn to identify different types When Harris first started at the associated with mental health. of mental illnesses and substance library, she sat down with some of Though many library staffers abuse, and they also receive a five- the more disruptive patrons to let receive physical first aid and CPR step action plan. The plan teaches them know that while she cared training as part of their jobs, mental trainees who encounter an individ- about them, she “needed them to health first aid training happens far ual with signs of mental illness to: respect the library as a library.” less often. For libraries, however, assess for risk of suicide or harm to Many of those patrons responded mental health training can defuse self or others, listen nonjudgmen- well, but a small group still strug- tense situations, provide needed tally, give reassurance and informa- gled. That’s when Harris realized resources, and most importantly, tion, encourage the person to seek she and her staff needed mental help patrons through crises. appropriate professional help, and health training. “One of the biggest Such training is meant “to raise encourage self-help and other sup- things the training did for us is that awareness and break down stigmas, port strategies. “Like CPR, it gives it taught us to be more relaxed, more and make mental health first aid you some tools to help until the patient, not as uptight,” she says. as common as physical first aid,” crisis is resolved or until the person According to Jackson-Madison’s says Joseph Miesner, access ser- can get to help,” Miesner says. He Adult Services Librarian Jenci vices librarian at San Diego Public emphasizes that the training does Spradlin, the training has taken Library (SDPL), who has received not make him an expert, nor does it away the fear. “There are things mental health training as well as perform miracles. that we can do to help people who the certification needed to teach While mental health first aid may may be experiencing some type of it himself. Through trainers like not work miracles, it can deescalate mental health issues when they’re Miesner, SDPL plans to administer library disruptions. The main library in here. Now we don’t feel so help- the training to staff at more than of Jackson-Madison County (Tenn.) less in those situations, and we have

30 branches. Library is located several blocks some tools,” she says. Additionally, Stock Chan/Adobe © Christian Photo:

22 March/April 2017 | americanlibrariesmagazine.org TRENDS the training has helped both Harris as possible.” During the training, where people from all walks of life and Spradlin to be more aware and Loiselle says she was also deeply can come to gather, to learn, to understanding of all their patrons, affected by a video of a young man explore. And with that, you have and even their coworkers. “You who tried to commit suicide. Before to realize that you’re going to have think about the kind of people that making the attempt, the young man a broad spectrum of patrons, socio- might be talking to themselves or rode the bus all day, waiting for economic and age-wise, but also acting out in a large way, but it’s not someone to speak to him or smile health-wise, both physical health just that—it’s people with depres- at him. “Take that time to smile and and mental health.” sion, anxiety, and a spectrum of engage with every person you meet; issues,” says Spradlin. you could be the person getting them over that hump,” she says. While mental health first aid Mental health and Loiselle also uses readers’ advi- may not work miracles, it can youth services sory to guide youth in the right At Wilton (N.H.) Public and Gregg direction. “There are so many books deescalate library disruptions. Free Library, Youth Services coming out right now that have kids Librarian Stephanie Loiselle believes with mental health issues who are that understanding mental health is surviving,” she says. She keeps her essential to her work. “When you’re eye out for kids who would benefit Miesner echoes the same senti- involved with youth, you really from identifying with a fictional ments, highlighting the librarian’s want to know: How can I do more, situation that mirrors their own. role in connecting patrons to infor- what could I have done to help a “Outside of teachers and parents, mation. “We’re a great institution person who didn’t get the help they sometimes a librarian can be the that invites everyone in. We’re needed, to stem that tide?” she says. adult they know and trust the most. also information professionals, in The training has changed how Use that relationship to take care a unique position to help a large she interacts with her young of the kids to whatever extent,” cross section of the community patrons. “I take more time to engage Loiselle says. by using our skills and the things one-on-one,” she says. She’s also Ultimately, the library is that are offered in [mental health learned to ask questions that other perfectly positioned to offer training] to get people to the info people might not, such as “How resources to those seeking help they need and make a difference in was your day, how was school, how with their mental health. Spradlin people’s lives.” are you feeling today—and asking explains: “The library is a natu- that question in as many different ral community gathering place, KAITLIN THROGMORTON is a freelance ways as possible to as many kids and it is designed to be a place writer based in Raleigh, North Carolina.

Join American Libraries Associate Editor Phil Morehart as he hosts conversations with librarians, authors, thinkers, and scholars about topics from the library world.

PODCAST

Listen at bit.ly/deweydecibel or find us on iTunes

americanlibrariesmagazine.org | March/April 2017 23 TRENDS

A Bedford, Indiana, student reads on pajama day at school to Bridget, a therapy dog owned by Mary Hall of Bedford Public Library.

at University of Wisconsin–Eau Claire and longtime volunteer for local libraries, Schneider says she doesn’t mind being thoughtful of people’s fears or allergies. “A person I serve with on the library board is highly fearful and possibly allergic to dogs. I just said, ‘Hey, why don’t I sit at the other end of the table?’,” says Schneider. “I gladly change seats if I’m seated next to someone on a plane with allergies or who doesn’t like dogs. Life is short. Why make anyone miserable?” At the same time, Schneider says it’s reasonable to expect flexibility on the other side too. “If I need to be using the acces- Library Waggin’ Train sible computer in the library and the person next to me is allergic, Service dogs, therapy dogs, emotional support dogs: perhaps they could move,” says Which ones can come in? Schneider. “The person with a disability has a legal need, so if you’re allergic or if you’re fearful, BY Megan ary Hall was walking Since she loves children, Bridget, is there some way that you can go Cottrell through the library recently who belongs to Hall, is a regu- elsewhere for 10 minutes while a M when she saw a familiar lar library visitor and helps out person does what they need to do?” sight: a toddler having a meltdown at library programs, including a Schneider knows her rights to while waiting in the checkout line. weekly trip to 3rd grade classrooms, have Luna with her and tries to edu- Thankfully, Hall, assistant direc- where kids can read stories to her. cate others on what the law is, too. tor of the Bedford (Ind.) Public While most people love Bridget, “When somebody comes into a Library, had an ally she knew could Hall is aware that not everyone library and there’s a dog with them, come to the rescue: Bridget, a beau- loves dogs. the first thing you can ask is, ‘Is that tiful Golden Retriever therapy dog “I try to give people space as we a service dog?’ Because sometimes waiting in her office. pass by and watch for body lan- it’s obvious, but sometimes not “When she told him [about the guage that would indicate fear,” says so much. If they say yes, you can dog], he stopped crying imme- Hall. “We have not had anyone who say, ‘Tell me some jobs the animal diately and got up from the floor had a dramatic fear reaction, and does for you,’ ” says Schneider. “If where he had been lying face allergies have not been an issue.” they satisfy those questions, it has down,” says Hall. “The whole family When issues do arise with such a legal right to be there, unless it’s came to my office doorway to meet animals in public spaces, they can out of control, and then you can ask Bridget. The little boy grinned often be easily resolved, agrees the service dog to leave.” while he felt her soft ears and told Katherine Schneider. Blind since Of course, Schneider says, some his baby sister to pet her, too.” birth, Schneider uses her dog, Luna, people abuse the law and pretend Bridget is an active part of the to help her navigate the world their animal is a service animal

library community in Bedford. independently. A retired professor when it isn’t. (Ind.) Public Library Mary Hall/Bedford Photo:

24 March/April 2017 | americanlibrariesmagazine.org TRENDS

“You can buy a service dog vest federal Americans with Disabilities “Some people with online. Some people with invisible Act (ADA) law does not allow this disabilities find a service dog vest practice. The ADA only permits invisible disabilities useful so they don’t have to answer someone to ask if a dog is a service as many questions,” says Schneider. animal and about the jobs it does find a service dog “Of course, anyone can buy one; for the person, not ask for a certifi- some people use them to take their cate or letter. vest useful so they beloved pet anywhere they like.” One student was permitted in the don’t have to answer Beloved pets can be a problem at Kansas State Library with an emo- the Kansas State Library in Manhat- tional support dog, but the library as many questions.” tan. Librarian Stephanie Kiersey has was notified ahead of time that the KATHERINE SCHNEIDER, seen a few dogs in her library that dog would accompany him. retired professor and were not quiet and well-behaved. “That dog had a harness on, and longtime library volunteer Through a friend who trains service he was very well-behaved,” said animals, Kiersey learned that Kiersey. “The student also tended Kansas law allows staffers to ask to come to the library during non- if the dog is a service animal and busy times, so it didn’t create any As long as people are thoughtful, to see any verification the person problems.” Schneider says, animals can coexist might have for their dog. It’s important for library direc- peacefully with library patrons and “Most of the time, when we ask if tors to know the legal differences even provide joy. it is a service animal, they say yes. between service dogs, therapy dogs, “In a lot of university libraries, But when we ask to see verifica- and emotional support dogs and to during midterms and finals they tion, they can’t provide that,” says be thoughtful about using dogs in have therapy dogs come for their Kiersey. “We just say, ‘For future library settings, says Schneider. students. My guide dog moonlights reference, if you could keep the “It might be helpful to do a book as a therapy dog in that situation,” letter on you and put a harness on display about service animals and says Schneider. “Hundreds of your dog, please.’ We never have therapy animals,” she says. “If college students will stop by to roll repeat offenders after we’ve talked you’re having a therapy dog in the around on the floor with a dog! It’s to a person.” library for a program, make sure a wonderful thing.” Although Kansas law does allow you clearly label that program. As a librarian, business owner, or other long as you label it, then people get MEGAN COTTRELL is a writer, blogger, personnel to ask for verification, what they came for.” and reporter in Michigan.

A Guide to Animals in Your Library

here are three different categories of Therapy animal: An animal that has taken classes animals you might see in your library, and/or passed a test that shows it is well- Tand it’s important to know the dif- behaved and calm around a variety of people in ferences, says Katherine Schneider, a variety of situations, such as in nursing homes longtime library volunteer. Here’s a or schools. It does not have a legal standing, and quick guide. standards for training are not regulated.

Service animal: A legal term cov- Emotional support animal: An animal that helps ered by the ADA that describes support the emotional well-being of a partic- an animal that is individually ular person. Individuals can get a letter from a trained to perform disability- physician or psychiatrist verifying an emotional related tasks for a support animal, but the term has limited legal particular person. standing and is not covered by the ADA. • Photo: © adogslifephoto/Adobe Stock © adogslifephoto/Adobe Photo:

americanlibrariesmagazine.org | March/April 2017 25 TRENDS

Wimpy Kid. A SAPL library card is Digital Wallpapers required to access the OverDrive collection; non-cardholders can access only public domain titles. Open Doors The wallpaper design was cre- ated by SAPL’s graphic design team San Antonio Public Library takes ebooks into the community and was inspired by cellphone com- pany Vodafone, which made ebooks available on its phones as a part of ibraries are employing unique methods to make their digital collections available a publicity campaign in Romania to to patrons outside of the library. As a part of its Digital Library Community Project, showcase the phone’s capabilities. LSan Antonio Public Library (SAPL) created digital wallpapers—virtual bookshelves Once SAPL’s original design was that give patrons access to ebooks by simply scanning a QR code with a smartphone— created, the graphic design team that can be placed throughout the community. SAPL Community and Public Relations worked with the library’s in-house Manager Caitlin Cowart explains how the library developed the system. digital services department to create QR codes that link to specific titles in our collection. We also BY Caitlin APL launched the Digital domain. Perennially popular books worked with collection develop- Cowart Library Community Project are featured—The Goldfinch by ment to purchase more copies of S in 2014 to spread awareness Donna Tartt, The Racketeer by John the titles featured on the wall- and create a gateway to SAPL’s Grisham, and Gone Girl by Gillian papers to avoid or minimize holds. digital collection in physical spaces Flynn, for example. We also include The final step was working with a across our community. books from local school reading local company to print and install The first project to launch was lists, Spanish-language selections, the wallpapers, which cost around the digital library wallpaper, which and kids’ books like Diary of a $900 each, on average. The San is a two-dimensional adhesive resembling a bookshelf that can be temporarily applied to a wall without damage. From a market- ing perspective, the wallpapers are interactive tools that serve as an introduction and gateway to the materials, while creating awareness about SAPL. Each book selection has a QR code that links to a title in our OverDrive collec- tion as well as to titles in the public

SAPL’s digital wallpaper brings the library's collection into the community.

26 March/April 2017 | americanlibrariesmagazine.org TRENDS

Antonio Public Library Foundation and the Friends of the San Antonio Public Library funded the project. The initial launch of partners to display the wallpaper included a German Report: Libraries local YMCA, senior recreation and Are Transformative community centers, the Haven for Hope homeless shelter in down- town San Antonio, and our own GERMANY The German Central Library. Twenty-three loca- Library Association (Deutscher tions now feature the wallpapers, Bibliotheksverband) has issued its including the Henry B. González 2016/2017 Report on the State of Convention Center, the DoSeum Libraries in Germany in a special (a museum for kids), and numerous English edition (bit.ly/2iRayzz). public park facilities. In addition to offering selected facts and figures, the report Digital library usage has highlights the most urgent issues in the German library increased 50% since the landscape: strengthening rural libraries, preserving cultural launch of the Digital Library heritage, and establishing Community Project. libraries as key urban hubs and cultural meeting places. —Deutscher Bibliotheksverband, Dec.

The Digital Library Community TURKEY “Uçan Kütüphane” (The Project is an effective and visu- Flying Library) is a project jointly implemented by the Refugees ally appealing way to market our Association, Yuva Association, and the German Cultural Center services. Digital library usage has Goethe-Institut, that has brought a mobile library to Istanbul’s increased 50% since its launch. Sultanbeyli district, with its high concentration of Syrian residents. SAPL had more than 1 million Organizers hope the library will act as a meeting point for Turkish checkouts through OverDrive in and Syrian children, where they can interact through educational 2016. The project also serves as and social events like music, art, theater, circus, cinema, sports, and a discovery tool and gateway for games.—Daily Sabah (Istanbul), Dec. 27. those who are not yet using technol- ogy and apps. A part of our respon- INDIA The Madras Literary Society library, located in the center sibility as a library is to help lead of Chennai (formerly Madras), houses more than 55,000 books, the way and teach people about including a huge collection of volumes that are between 150 and technology. We have a digital divide 300 years old. But some are in poor condition and require imme- in our community. According to diate restoration. Without adequate funds and staffing, the older US Census and Pew Research data, books will soon turn to dust, as many already have. In late 2016 a 39% of San Antonio residents do group of young volunteers stepped in to help conserve deterio- not have broadband internet access rating volumes and set up a social media initiative to promote the at home, and 24% have no inter- restoration project.—BBC News, Dec. 10. net connection at all. The Digital Library Community Project is one of IVORY COAST National Library Director Chantal Adjiman has the many tools we have engaged to come up with a clever way to help women spend more time reading help solve that problem. or at least give them an incentive to learn. Because many women in this West African nation spend much of their time in hair salons, CAITLIN COWART is community and Adjiman arranged to loan 23 of the businesses a range of books public relations manager for San Anto- from the library. One salon in Abidjan has even set up a reading nio Public Library. corner for children.—Le Vif (Brussels), Jan. 4. •

americanlibrariesmagazine.org | March/April 2017 27 TRENDS

W. Kamau Bell What role did the library play in your youth? For me, the library was Political comic turns author the school library. That was where I found myself a lot. Being able to go into a room and pull random books escribed by The New York Times as “the most promising new talent in political off shelves—it was like the original comedy in many years,” W. Kamau Bell is busy. A stand-up comic and writer, internet. I have a lot of memories Dhe also hosts a CNN docuseries and several podcasts, and performs a one-man of just sitting on the floor in school show across the country. In his debut book, The Awkward Thoughts of W. Kamau Bell: libraries and reading, and being Tales of a 6'4", African American, Heterosexual, Cisgender, Left-Leaning, Asthmatic, able to get access to knowledge that Black and Proud Blerd, Mama’s Boy, Dad, and Stand-Up Comedian (Penguin Random I wouldn’t be able to get otherwise. House, 2017), Bell examines his life, fatherhood, race relations, superheroes, comedy, and politics. American Libraries spoke with him at the 2017 American Library Association What role do you see librarians Midwinter Meeting & Exhibits before he took the stage as opening speaker. playing as the country adjusts to the Trump administration? Librarians choose what books to Looking at the scope of your adults. For me as a kid, not only did put in people’s hands, and those career, from stand-up to a one-man it fire up the imagination, it created books mean a lot. My daughter gets show to podcasts to TV, what led new neural pathways. You’re like, one library book a week, so that’s you to write a book? I grew up in a “Oh, a guy who’s bitten by a spider an important book. As a parent house with bookshelves to the ceil- can crawl up walls. Is that possible? who owns lots of books and buys ing, and in every room there were What else can I imagine?” Now, in books for my kid, I will be talking books. Books were an aspirational the current era, you have to expand about a book to another parent thing. When I was in high school, comics. When I was a kid, all the that they’ve never heard of that is my mom started self-publishing her heroes were white, and the ones essential to my house. And I think own books. This was back in the who were black weren’t that great. that librarians get to help build 1980s, when you had to drive to the There’s a lot of effort happening this inclusive world. They have the suburbs to the typesetter and the now to make sure that they reflect power to expand people’s perspec- graphic designer. My mom would the diversity of the readership. tives, and that’s the number one

drive her books from book festival thing we need to do right now. Reserved. All Rights Company. Warner Inc. A Time Network, Cable News John Novak/© Photo: to book festival and store to store. How have comics changed in So books were like currency in my regards to diversity? It’s funny, life. I’d also see these books on my when you look at the Black mom’s shelves, The Autobiogra- Panther movie that’s coming phy of Malcolm X, and (books by) in 2018, every black person Alice Walker and Toni Morrison. that I know is excited These books have power. I always about it. One of our great- thought, “Maybe one day, if I get to est up-and-coming black the right place, I can write a book.” filmmakers Ryan Coogler is working on the film, and You talk about the power of comic one of our greatest thinkers books. How did they affect you Ta-Nehisi Coates is writing the growing up? Comic books help fire comic book. It just shows that up your imagination. When we were these things have power. Diver- kids, me and you, people thought sity is more than just painting comics were a waste of time. And at a character brown or tan. It’s some point our generation was like, actually making sure that the “I’m not going to leave these comic people behind the characters books in the basement. I’m going understand, empathize, to keep reading them.” And then and come from that comics started being written for experience.

28 March/April 2017 | americanlibrariesmagazine.org TRENDS

“Saying we don’t need librarians because we all have the net is like saying we don’t need doctors because we all have the plague.” CORY DOCTOROW, @doctorow on Twitter, January 11.

“In his wonderful 2012 book What Money “IF BIRTH IS THE SEARCH Can’t Buy: The Moral Limits of Markets, FOR A LARGER APARTMENT, I Harvard professor Michael Sandel talks EMERGED LOOKING FOR THE about the disappearance of the public LIBRARY. I LEARNED TO READ space, where all citizens can meet, in favor of the monetized or private space. Instead AT 3 AND COULDN’T STOP.” of many classes of people from different RITA MAE BROWN, “From My Shelf: Born to Read,” Shelf Awareness, November 1. backgrounds gathering in one place with a common interest, we become stratified by what we can purchase—the fast-lane pass “Just as my house didn’t become my at the amusement park is a good example. home until I’d slept in it, painted When there are so few opportunities the kitchen, planted nandinas, and for everyone to gather, the sense of invited friends over, so this library common interest and goals diminishes. awaited attention from me beyond “A library is one of the last places where borrowing a chair. To take ownership this community still exists, where you can’t tell, in the words of the old Yip Harburg song, of the library (and it does belong to ‘your banker from your but…ler.’ Everyone all of us) means perusing the shelves, stands in the same lines and everyone picking the librarians’ brains, placing receives the same treatment, except for the its novels by the bed, leaving a cocoa criminals with overdue books. (Okay, guilty. thumbprint in a cookbook, finding the I had 11 emails warning me about overdue periodicals, and just hanging out.” books in 2016 alone, but this tax on my ANN CASEY, “How to Have an Affair with Your Library,” laziness is probably keeping the Toronto Dallas Morning News, January 16. Public Library system in the black.)”

ELIZABETH RENZETTI, “As 2016 Crashed in Flames, Libraries Were the Last Good Place,”

Photo: jonathanworth.com Photo: Toronto Globe and Mail, December 23.

americanlibrariesmagazine.org | March/April 2017 29 OPINION

Boolean Logic Searching for the way forward

everal centuries ago, during the There are times, however, when not is Merovingian period I think, I the best option. As there are times when taught whole courses on online you have to stand up and say no. Long and searching. Those skills are still another loud. No to intolerance, bullying, half- important, and I’m still teaching story truths, ignorance, hate, fear, and worse. Sthem in different guises and combina- BY Joseph Janes No to a worldview that divides, conquers, tions. The command lines might be gone, and belittles. No. No. but the functionality mostly remains, in In Boolean terms as often in life, lots of little boxes and pull-down menus Here’s another and. Standing up for there is a third option. We can use or on bibliographic database systems. The our values also means, as we all surely for a variety of search purposes: spelling trick is knowing both what to search for know, that we must be especially careful variations, synonyms, related terms. or and how to use the right tools to get the to provide the highest level and quality of brings things together; it adds depth, job done effectively. service to people and communities who richness, complexity, and diversity; and it I’ve always preferred the and opera- see the world differently, and who maybe finds more stuff. and can work well in the tor to not when trying to refine search aren’t unhappy about the new direction of simple case by coordinating two terms; results. not is too blunt an instrument for the country. it’s much more potent and useful when my tastes, and it’s too easy to lose good Indeed, the American Library Associa- combined with or to produce more and information with it; using and provides tion Code of Ethics states: “We distinguish unexpected combinations, often surpris- focus and often does a more effective job between our personal convictions and ing and delightful. of narrowing down a big retrieval set. professional duties and do not allow our or is full of possibilities, it opens the and has been on my mind lately. As I personal beliefs to interfere with fair rep- door, it welcomes. It is a reinforcement of write this on the longest night of 2016, in resentation of the aims of our institutions one of our strongest values and virtues. the waning days of the Obama admin- or the provision of access to their informa- As we figure out how to move forward istration, many people feel rudderless, tion resources.” That’s not always easy or together, I hope that we can do so in a marooned, unsure of what is likely to comfortable, it’s just crucial because it’s spirit of collegiality, staying true to the happen and what to do next. Do we focus everyone’s library. We absolutely cannot principles that bind us as a profession, on stronger articulation of our principles, afford to start eroding confidence in who fighting for what we know is right, speak- despite the potential consequences? Do we are and what we do. ing truth to power, and consulting widely we figure out ways to work with gov- and broadly to hear the voices of people ernments and officials who might be at We must be who are troubled, angry, or afraid in so odds with those principles, which could many ways. Kindness and generosity of feel like downplaying or betraying our especially careful to spirit toward one another in the process heritage and ideals? Do we spend our provide the highest wouldn’t be so bad either. time doing the everyday stuff as the world In the right combinations these tools seemingly goes to hell? level and quality of produce marvelous and unforeseen Well, yes. and. Those things overlap; results, which is something to be hopeful it’s a delicate balance, but you can stand service to people for … but that’s another story. up for what you stand for while also work- ing to make progress—even if you have to and communities JOSEPH JANES is associate professor at the hold your nose now and then—and keep who see the world Information School of the University of Wash- the doors open day to day as well. It’s ington in Seattle and creator of the Docu- called “librarianship.” differently. ments That Changed the World podcast.

30 March/April 2017 | americanlibrariesmagazine.org OPINION

Diversify Everything Getting our children to see themselves—and others—in what they read

n November 9, like millions a groundwork we need to prevent white of other Americans, I woke supremacy from becoming normalized. up to news of our election on my LIS professionals have our work cut out results and was stunned, dev- for us: Diversify everything. My colleagues astated, and afraid. Stories of mind and I work hard to weave social justice and Ohate crimes began to pour in: people paint- BY Sarah Park Dahlen diversity into our classes and programs, to ing swastikas on walls, yanking hijabs off prepare ourselves and our students to be Muslim women, and shouting at nonwhite actively inclusive professionals. What else pedestrians to “go back to where you came behaviors,” wrote Rudine Sims Bishop, can we as librarians and educators do? from.” In my own Minneapolis suburb, author and professor emerita of education n Continue researching, teaching, and high school students found hateful mes- at Ohio State University. Diverse books discussing social justice, equity, whiteness, sages graffitied across a bathroom door— ensure that children like my daughter see and antiracism. whites only and go back to africa. themselves in the books they read, and n Make sure our associations and affil- This is a climate in which we now all live. that her white classmates see her too. iate organizations provide programs and This is the climate in which my husband Participants in the ALSC forum also trainings that push us to think inclusively. and I are raising our 3-year-old daughter, a lamented a lack of diversity among library n Be discerning and deliberate about Korean American, in a city that is 83% white staffs, and the Diversity Baseline Survey the books and other media we purchase, and 8% Asian. Currently, 96% of Minneso- that I conducted with Lee and Low Books program, and promote. ta’s K–12 educators are white. Across the in 2015 (bit.ly/1Tm9bad) demonstrates n Put pressure on the publishing industry country, librarianship is 88% white. that the majority-white publishing indus- to recruit and support diverse staff and pub- What do these numbers mean for teach- try proportionally reflects the whiteness of lish diverse voices—not just diverse books. ing equity and justice to young people? children’s literature. If our professions are n Intentionally seek out, mentor, sup- What do they mean for our libraries? mostly white, how should we best serve port, and publish #OwnVoices. At the Association for Library Service both very diverse and less diverse commu- n When experiencing resistance to diver- to Children’s (ALSC) community forum nities? All librarians, regardless of their sifying collections, refer administrators to on diversity, inclusion, and support for community’s demographics, must pro- the ALSC Competencies, the Young Adult youth held in December 2016, children’s actively collect and promote diverse books Library Services Association’s “Future librarians shared the work they do in so that all readers have opportunities for of Library Services for and with Teens” providing diverse collections and pro- mirror and window reading experiences. report, and the American Library Associa- gramming. Many librarians agreed that This is critically important to bursting per- tion’s Core Values: “We are committed to #WeNeed DiverseBooks (weneed diverse sonal network bubbles at a time when the providing a full spectrum of resources and books.org), and especially books written Public Religion Research Institute reports services to the communities we serve.” by #OwnVoices (bit.ly/ 2javA0f) that put that most white people spend time only We should all hold each other account- characters of different races and ethnici- with other white people. But this is also able. The future depends on us. ties, religions, orientations, and abilities in a variety of circumstances, settings, and SARAH PARK DAHLEN is assistant professor time periods. Diverse books give in the MLIS program at St. Catherine Uni- “Children need literature that serves as versity in St. Paul, Minnesota. She coedited Diversity in Youth Literature: Opening Doors a window onto lives and experiences dif- readers opportunities through Reading with Jamie Campbell Naidoo ferent from their own, and literature that for mirror and (ALA Editions, 2013) and is writing a book on serves as a mirror reflecting themselves Asian American youth literature with Paul Lai and their cultural values, attitudes, and window experiences. (ALA Editions, 2019).

americanlibrariesmagazine.org | March/April 2017 31 Our Futures in Times of Change How values guide our understanding of trends and transition

BY Miguel Figueroa

32 March/April 2017 | americanlibrariesmagazine.org or many futurists and trend spotters, “futuring” is funda- mentally about the study of change. “We can learn a great deal about what may happen in the future by looking systematically at what is actually happen- Fing now,” wrote Edward Cornish, one of the founders of the World Future Society. We study change so we can pre- equitable access, intellectual pare for the many futures that might freedom and expression, preserva- EMILY DRABINSKI Coordinator of library instruc- happen. We start seeing what’s tion) and the values that we seek to tion at Long Island University coming next. We study so that we provide to our communities (a civic (LIU) Brooklyn, New York won’t be surprised. And we study so commons, democracy, discovery, that we’ll be better prepared to start education and literacy, public dis- creating the future. course). And so, looking at changes, That’s good news for library we need to ask ourselves what they and information professionals. We might mean for intellectual freedom, are expert in finding, organizing, for education, for equitable access, processing, and prioritizing infor- or for any of the other values that mation. From wherever we are drive our work. in our organizations, we all have As we bring together our observa- opportunities to observe changes in tions of change with the constancy SARAH HOUGHTON our communities and consider the of our values, we can begin to exert Director of San Rafael (Calif.) Public Library implications over the long term. influence. We can learn which trends But observation is simply not advance our work and which might enough. One of the biggest lessons challenge our work. And we can plan my colleagues and I have learned accordingly, using some trends to while developing the Center for our greatest advantage or doubling the Future of Libraries (ala.org/ down on our values to stem the tide libraryofthefuture) is that studying of problematic trends. change is useless without consider- On the following pages are high- ing values. We need to look at trends lights from a conversation with three and changes with consideration of librarians, each demonstrating how our own professional values her commitment to library values has CHARLOTTE ROH Scholarly communications (confidentiality and helped her pursue library futures in librarian at University of San privacy, diversity, times of change. Francisco Gleeson Library

americanlibrariesmagazine.org | March/April 2017 33 How do values help you think about CHARLOTTE ROH: Like many librarians, I entered the profes- and envision the future of libraries? sion because I wanted to help people. I see libraries as places of helping, and librarians as people who help. Libraries are EMILY DRABINSKI: I got into libraries because I share the not neutral spaces. But they are quite often perceived to be core values of the profession. I believe in democracy, neutral, and in that perception of neutrality—and in the equity, access, privacy and confidentiality, diversity, library as sacred space—we can achieve a lot of good if we lifelong learning, and the right to read. I understand that ourselves strive to be self-aware. Social justice is a moving those values haven’t been fully realized—libraries have target and means different things to different people at histories of segregation, have struggled to diversify, and different times. This means we must continue to grow and have sometimes shared patron information with authori- strive toward better librarianship and better libraries so that ties. Values are things to aspire to and to return to in order in crucial moments, libraries can be heroic, like the Enoch to guide the actions we take in the present that make the Pratt Free Library’s service as sanctuaries in Baltimore and future we’re all going to be living in tomorrow and the the Ferguson Municipal Library’s role in Missouri. One of next day and the next. the best aspects of librarianship, which makes me hope- We often imagine futures where libraries do entirely ful about the future of libraries, is that professionally our different things, serve entirely different purposes. I am more soft skills—compassion, kindness, and true listening—are interested in a future where the core functions of librar- valued just as much as our abilities in search, instruction, or ies continue—where libraries continue to select, acquire, knowledge organization. These values and skills are univer- organize, share, and make accessible information resources sally acknowledged and appreciated so that librarians and of all kinds, and instruct users in the use of those resources. libraries are beloved around the world, and that makes me I think of a future where we integrate our values fully and feel very positive about our future. completely into those core functions. Examples might be knowledge organization schemes that reflect differences What trends or changes do you among us and resource collection models that both select see right now that might be and enable the creation of materials from all perspectives. most useful for advancing our professional values and the services SARAH HOUGHTON: I come back to the core ethics and values we provide to communities? of the library world with every professional decision I make, every project I pursue or reject, and every idea I support. As HOUGHTON: Now is an excellent time to remind our com- director of a public library, I think about how the values I munities that we are not just about books. We are about promote to our team will affect the future of library services preserving the cultural and historical record, regardless of to our community. Likewise, when I decide what to publish, which way the political winds blow. We are about access to what to raise awareness about, and what to say publicly all information for all people. We are about evaluating the about our field, I come back to those same core ethics and credibility of information to strive to be the rational and values. I want a future where the values of library workers thoughtful population we all want to be a part of. People are matter, where we recapture our steadfastness and passion craving something to do, something to stand up for, some- for privacy, social equity, and freedom of information. thing to fight for. Libraries can serve to remind them how to Libraries serve our communities. The moment we forget stand up successfully and fight for the future we want. that, we forget ourselves. ROH: Many people are finally internalizing the reality of the lives of people of color in this country, particularly on the heels of so much photographic and video evidence of violence and injustice. The US presidential election has “We are about preserving been a real turning point. Over the past few years, in no small part due to the influence of Black Twitter and internet the cultural and historical publishing, I have been encouraged by a growing awareness of bias and the need for alternative narratives in all forms of communication, from Hollywood to news journalism, from record, regardless of which scholarly output to political punditry. Citizen journalism, or community-generated information like the Charleston Sylla- way the political winds blow.” bus, has been amazing in its impact, and these efforts are an SARAH HOUGHTON, director, San Rafael (Calif.) Public Library opportunity for libraries to collaborate with communities in providing resources.

34 March/April 2017 | americanlibrariesmagazine.org As a scholarly communications librarian on a university In my specific area of scholarly communication, one campus, student protests have been important news over the issue is how global or international academia is bent past year. I wrote in College and Research Libraries News that toward the priorities of the North American and European the number one request was for more faculty of color, but world. In Latin America and Africa, the scholarly commu- what has really been change-making is that students are not nication platforms and structures that have been built for satisfied by routine answers from administration. It’s more regional research and publication are being undermined than just students—across our communities, people are by the commercial forces of big publishing—and even big demanding cultural competency from people traditionally universities—in ways that are destructive to much-needed considered experts: journalists, educational administrators, local knowledge in our increasingly global world. professors, and yes, librarians. As librarians, it is important that our cultural competencies are on par with the depth DRABINSKI: I am most concerned about apathy in the and breadth of our critical knowledge-seeking behaviors. face of continuing erosions of our core values. Diversity, equity, democracy, and privacy all seem like areas that DRABINSKI: I try to think of times of crisis as times of great have long been under attack, and will continue to be so. potential. When everyone is angry, everyone has the poten- It’s important for librarians to continue to organize on tial to organize and resist. One of the things LIU Brooklyn behalf of ourselves as workers, our patrons, and our insti- librarians learned during the lockout was that “management tutions. My hope is that we’ll turn to models of organized is the best organizer.” When attacks are made on all of us, all resistance and change that already exist—labor move- of us can come together to organize and fight. When I look ments and political organizing in communities of color at the present, I see more people calling Congress, joining against police violence and mass incarceration—to inform local political organizations, and stepping up for our union the field’s efforts and make connections to work that have phone banks than I have in the last decade. That’s as positive long been under way. a spin as I can put on a future that looks quite grim to me. My hope is that assaults on values like privacy, equity, and HOUGHTON: We must be ever-vigilant—fact-checking, democracy, assaults that are not new but are newly bold, educating our communities, defending the rights of free will mobilize more of us to fight for the future we want. people to learn freely, and welcoming everyone with open arms. Ultimately, we are stewards of our communities’ What trends or changes do you trust, be that our residents, our students, our faculty, or see in the world right now that our clients. With corporations owning information about might pose the greatest threats our users and distributing that to other for-profit entities, to our professional values? we must preserve our users’ privacy at all costs. We must demand privacy protections from every entity we contract ROH: What has been scary for me as a librarian and a citizen with. We must audit our own activities to ensure that we is to see the ways in which misinformation—or fake news, are protecting our users. We must reiterate to our commu- propaganda, half-truths, or the framing of stories—has nities that we are here for access to all information, not just become such a powerful tool in the United States and that which is in vogue or politically popular. We must make abroad, and how major decisions are being influenced clear that not all information is valid information. And by misinformation. In the United States and globally, this we must hold true to the inclusivity and diversity that has devalues the knowledge and resources that libraries commit made libraries, learning, and entertainment the trifecta of themselves to providing to the public. strength that it is.

americanlibrariesmagazine.org | March/April 2017 35 1 Entrepreneurship. Getting access to capital, mentoring, coaching, and workspace needs are 9 Takeaways key issues that face black and Latina women starting in tech entrepreneurship. A network of support can help. Using metrics, says Darlene Gillard of Atlanta’s for the Future BIG Accelerator program, can get the funding faster and helps confirm success.

ibrarians and speakers shared successes and 2 Civic engagement and innovation. Amy concerns during a futures symposium at the 2017 Koester and Amita Lonial’s “Building Civic LALA Midwinter Meeting & Exhibits in Atlanta. Engagement with a Civic Lab” session covered their Dozens of people offered ideas, tips, and projects that experiences with the Civic Lab at Skokie (Ill.) Public Library, a pop-up library. They highlighted six areas showcased a wide variety of future themes for libraries. of civic engagement via microcollections, resource Here are nine highlights: lists, and interactive activities, like a passive voting wall and postcard writing station, as well as commu- nity conversations with elected officials and others.

3 School libraries as global educators. From Skyping with Rube Goldberg’s granddaughter to facilitating a video conference between a professor from Cornell University’s Lab of Ornithology and a budding middle school ornithology expert, librarians can open the classroom learning experience to con- versations with established and emerging experts, as speaker Andy Plemmons has. Plemmons, school library media specialist at David C. Barrow Elemen- tary School in Athens, Georgia, says he invests time cultivating in-person guests, including children’s authors and illustrators. He has also experienced the Darlene Gillard serendipity of social media—sharing news of what his of Atlanta’s BIG students are learning in the school library and having Accelerator

his conversations reach big-name speakers. Cognotes Photo: program

How do values and trends help conditions of their faculty and staff, including those of us you innovate or communicate in the library. The future brings unprecedented attacks on an already-weakened organized labor movement. Donald change within your library or Trump and the Republican Congress have been explicit with library colleagues? about a desire for a national right to work law that would mean a future of gutted unions. That drives my work as a DRABINSKI: All my work returns to the core values I hold labor activist on my campus, and I use that to communicate not necessarily as a librarian, but as a person trying each the importance of efforts, from petition drives to rallies day to make the world I want to live in. I want power to be on campus. I try to communicate that urgency as well as a built among people and shared equally. That means things sense of hope—that things could be different, and we could like inviting my colleagues into projects, being consistently make them that way. transparent about decisions I make and actions I take, trying to listen more than I talk, and asking questions. I also HOUGHTON: I am much less concerned with trends than with center myself and my colleagues as workers in the library. core library values and ethics. Virtual reality and book bikes We are always thinking about student needs, but the may be trendy now—and we do both in our library—but we learning conditions of our students depend on the working do them because they mesh with our core values, namely

36 March/April 2017 | americanlibrariesmagazine.org 4 Sustainability. Sustainability expert Rebekkah Smith 7 Welcoming communities. Several libraries participate Aldrich, coordinator for library sustainability at Mid- in National Welcoming Week, a project of Welcoming Hudson Library System in Poughkeepsie, New York, says America, which helps bring together immigrants and by using a “triple bottom line” test—asking if something is US-born residents in a spirit of unity. Welcoming America’s environmentally sound, economically feasible, and Isha Lee emphasized that true social innovation requires con- socially equitable—librarians can ensure that the most sideration of the whole person’s needs, not just his or her important bases are covered as they make decisions perceived economic value or benefit. about services, buildings, and the community beyond library walls. 8 Academic tech focus. Jeffrey Martín, founder and CEO of honorCode, a program that aims to integrate coding 5 Virtual reality. Matthew Boyer, codirector of the Dig- into the K–12 curriculum, says that media specialists and ital Media and Learning Labs at Clemson (S.C.) Uni- librarians play a role in incubating these programs—and versity, and copresenter Stephen Moysey, codirector of other STEAM programs—and making them successful. He Clemson’s Center for Geospatial Technologies, have been sees them taking on responsibilities as teachers and instruc- working on projects to test whether virtual reality will tion partners who stay up on computer science and technol- become the next content delivery platform. They are inter- ogy trends; as information specialists who provide leadership ested in using virtual reality to support immersive, interac- and expertise in acquiring and evaluating information; and as tive game-based engagement within a contextually rich program administrators who guide activities and work col- learning environment. Virtual reality allows for place- laboratively with the community to define the program and based learning that moves beyond the traditional field trip. build partnerships.

6 Accessibility. One in four adults will have a disability 9 21st-century ethics. San Rafael (Calif.) Public Library at some point in his or her life, which should encour- Director Sarah Houghton used the framework of ALA's age everyone to view accessibility as benefiting “us,” not Library Bill of Rights to revisit what librarians say about their some vaguely defined “them.” Accessible features like own ethics and apply them to current situations. One rallying curb cuts and closed captioning expand benefits beyond point for most libraries is fighting censorship in all its forms. any single audience and improve experiences for all. That As professionals look ahead, new technologies like digital was the focus of the presentation by Patrice Johnson of rights management—which allows content creators to "lock" Chicago Public Library, Pat Herndon of the Georgia content that can be opened only with a special digital key— Library for Accessible Statewide Services, and Jill Roth- or concepts like net neutrality—which champions an open stein of New York Public Library’s Andrew Heiskell Braille internet free from “fast” and “slow” access channels based and Talking Book Library. A universal approach develops on cost or providers—will require professionals to consider innovations that integrate and include all. their values as a means of navigation. •

economies of scale (buying something once so the entire persist, that they influence what gets published, who gets community can use it) and service to all, regardless of tenure, what research gets funded, and what scholarship location or mobility. When I am pitching a new service idea and knowledge is prioritized in the world. My colleagues to my city manager or working with our library staff toward engage with me on very practical questions like: What does a new project, it always comes back to values. How does publisher bias mean for our information literacy sessions? this thing help us be better, help our community become How does this change how we purchase databases, and how better, and reward the immense trust that our community we acquire open access publications? How do we make sure has placed in us to do well with the investment they made in open education resources are reliable? Change happens their library? when ideas turn into action, and I am fortunate to be in an environment that is already oriented toward changing the ROH: I’m fortunate in my job at the University of San Fran- world, starting from the library. cisco to have an explicit social justice mission driving the campus. My colleagues are well informed and aligned with MIGUEL FIGUEROA is director of ALA’s Center my interest in the intersection of social justice and scholarly for the Future of Libraries. communication. In this space, I can say up front that colonial systems and biases in academic research and publishing

americanlibrariesmagazine.org | March/April 2017 37 Leading to the Future

or four years, ALA’s Leadership Institute Leadership Institute has offered midcareer librarians the oppor- tunity to take part in a four-day immersive participants envision leadership development program. The goal, says former ALA President what libraries FMaureen Sullivan, is to introduce theories, concepts, and practices for effective leadership and “help might become people develop self-awareness of their strengths and areas for development.” Sullivan, who developed and leads the institute with library consultant Kath- American Libraries American BY Greg Landgraf ryn Deiss, says the institute accomplishes this goal with a mixture of presentations, small group work, and self-reflection. The 2016 institute class, led by Deiss and Miguel Figueroa of the ALA Center for the Future of Photos: Rebecca Lomax/ Rebecca Photos:

38 March/April 2017 | americanlibrariesmagazine.org Annie Lewis (left), librarian at Multnomah County (Oreg.) Library, listens as Nancy Herrera, librarian at Contra Costa County (Calif.) Library, makes her presentation at the 2016 ALA Leadership Institute in Itasca, Illinois. The institute—developed and led by former ALA President Maureen Sullivan (2012– 2013)—offers midcareer librarians the opportunity to take part in a four-day immersive leadership develop- 2017 ALA ment program. Leadership Institute Applications to participate in the 2017 Leadership Institute can be found at ala.org/ Libraries, experienced a new exercise: an opportunity to transforminglibraries/ala-leadership-institute. imagine how current social and technology trends might be Participants must have at least five years of reflected in library services of the future. Working in small library work experience and a letter of support groups, institute participants developed ideas that ranged from their employer, and be ready to assume a from an augmented reality app that could find library managerial role. (More information on p. 13.) materials to automatic drone-based delivery of material on topics of interest to ways to use the library to improve social equality. The 42 participants then focused on how their innova- focuses on the leader’s work in the community—whether tions would change a library’s relationship with its users. “community” refers to a city, town, college campus, or “Our group broke down the augmented reality app to turn school. The agenda includes presentations, exercises, and it into something functional for library users by basically an opportunity to tackle issues specific to participants’ having the device walk them to where a book is,” says current situation. Carrie Betts, information and technology specialist at Bir- “[For a case study] each person brings in a description mingham (Mich.) Public Schools. Because the app would of a situation they’re facing as a leader,” says Erin Shea, locate items based on their RFID tags, patrons could easily supervisor of the Harry Bennett and Weed Memorial and find materials even if they are misshelved, on a table, or in Hollander branches of the Ferguson Library in Stamford, a return bin. Connecticut. Similarly, drone-based delivery may not be practical for Breaking into group discussions, “it was like we had a a few years, but the group that proposed that idea realized group of consultants giving advice,” Shea says. “It helped that its core is similar to subscription boxes like Blue Apron me take a step back and see things from a bird’s-eye view, or Loot Crate. “Patrons could sign up and librarians would without the emotions that come from being in the middle of be responsible for selecting materials based on their inter- the situation.” ests,” says Tomika Price, senior librarian at San José (Calif.) These groups provided perspectives that librarians may Public Library. not have readily available on a daily basis. “I was the only Erica Freudenberger, outreach and engagement consul- school librarian in the institute,” says Betts, “so hearing sto- tant for Southern Adirondack Library System in Saratoga ries from academic and public librarians gave me perspec- Springs, New York, says that after leaving the institute, she tives on potential ways to change school libraries and the and other participants discovered that a librarian at Purdue way that we manage things.” University’s Black Cultural Center Library in West Lafayette, Many participants find the group experience to be one Indiana, had begun a similar service that highlights the of the most valuable in the institute, both for the practical work of black authors. That librarian, Jamillah Gabriel, cre- guidance it provides and the community it helps build. “We ated Call Number, a service separate from the library. The worked with our groups over the four days, and as the days group has since been sharing articles and other information went on, our group felt closer,” Price says. “We felt that we about how the subscription box concept might be adapted weren’t alone, because people in our group had experienced to a library environment. the same thing or knew people who had.”

Inside the institute Bringing it home The visioning exercise is only one part of the institute’s rig- Participants have found ways to apply their institute expe- orous programming. “We start with a focus on the individ- rience in their own work. “It helped me to be more aware of ual,” Sullivan says. Participants begin with a self-assessment my leadership style,” says Patricia West, head of Gateway to identify areas of strength and areas for development. Library at George Mason University in Fairfax, Virginia. “I’m From there, the program moves toward understanding trying to get ahead of that by not sweating the small stuff the work of a leader within an organization, and finally it and delegating it to my people.”

americanlibrariesmagazine.org | March/April 2017 39 “Our group broke down the augmented reality app to turn it into something functional for library users by basically having the device walk them to where a book is.” CARRIE BETTS (left), information and technology specialist at Birmingham (Mich.) Public Schools

Shea agreed, observing that before attending the insti- Freudenberger has since used her institute experience tute, her instinct was to fix issues immediately as they arose. as part of the New York Library Association’s Sustainability “It led to me feeling as if I was in the weeds all the time,” she Initiative. “We’re working to develop a yearlong training says. Since the institute, she has shifted her focus to provid- program to help people think differently about how we do ing staff members the tools they need to meet challenges so library work, keeping in mind the triple bottom line of sus- she can focus on the library’s overall direction. tainability: economic parity, environmental responsibility, The experience also helped attendees gain confidence and social justice,” she says. in their leadership abilities and overcome “imposter Another practical benefit of the institute is that each year’s syndrome”—the common and generally false sense that class becomes a network of professionals. “Coming to the achievements are due to luck or deception and that the institute, I wanted to meet a cohort of library leaders, and I “truth” could be exposed at any moment. met a very bright, motivated group of people,” West says. Price says the group discussions helped her come to terms Each year’s class uses a Facebook group to share chal- with what had been a thorny relationship with an employee. lenges and resources after the training has ended. Sullivan “I was stressed about making the relationship work, but it added that previous years’ classes have also held reunions wasn’t actually about me.” Instead, that employee’s needs to reconnect. were better met in a different role in the organization. Through the group discussion, Price says she realizes that Getting involved the difficulty of the relationship might even be a good sign, Institute participants have responded enthusiastically to the because the employee knew she could be honest about how program. West says that she has encouraged staff members she felt. to apply—even recommending it to those who haven’t yet The institute has also helped participants make changes gone to library school but plan to pursue the degree. in specific practices. “I’ve started having weekly check-in Rather than viewing themselves in a support role in meetings with my staff,” Shea says. That was a step she had the districts they are serving, Betts says “more school resisted out of concerns of having too many meetings. “But I librarians need to equip themselves to be leaders and realized those meetings can be just five-minutes long to see change agents.” how they’re doing and if there’s anything they need.” Shea has seen how those meetings have opened lines of com- GREG LANDGRAF is a regular contributor to munication with staff, which had been a special challenge American Libraries. He lives in Chicago. since she manages two branches and may not otherwise see everyone regularly.

40 March/April 2017 | americanlibrariesmagazine.org Knowledge connects the dots

The greatest breakthroughs happen when knowledge is shared, giving thinkers and dreamers a clear view of each other’s ideas. When OCLC member libraries share their collective resources, ground-breaking ideas aren’t merely possible—they’re inevitable.

Because what is known must be shared.®

Congratulations to the Emerging Leaders Class of 2017, including OCLC’s Kyle Willis. We applaud your commitment to advancing libraries everywhere.

Learn more at oclc.org CLASS of 2017

hey’re the new faces greeting you at the reference desk, recom- mending books in the stacks, and experimenting with fresh ideas T behind the scenes. These are the library world’s rising stars, the generation that will move, shape, and influence the present and future of the Association and the library profession. These are the American Library Association’s (ALA) Emerging Leaders of 2017.

Initiated in 1997 as a one-year program leadership, participate in project-planning under former ALA President Mary R. Somer- groups, network, gain an inside look into ville and revived in 2006 under former ALA ALA structure, and serve the profession in a President Leslie Burger, Emerging Lead- leadership capacity early in their careers. ers recognizes the best and brightest new At the 2017 Midwinter Meeting & Exhibits leaders in our industry. It’s open to librarians in Atlanta, the new Emerging Leaders were under 35 years of age or those new to the divided into groups to complete a project for library profession of any age with fewer than an ALA unit. The results will be unveiled at five years of experience working at a profes- the 2017 ALA Annual Conference in Chi- sional or paraprofessional level. cago. We joined them in Atlanta and asked The program allows participants to get them for their thoughts on the future of the on the fast track to ALA and professional library profession.

42 March/April 2017 | americanlibrariesmagazine.org SPONSOR

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TEAM A From left: Antonio Apodaca, “The future of the library profession is hyperlocal. New leaders bring a Bethany Wilson, Brian rejuvenated focus on community outcomes. Simple, common-sense solu- Hulsey, Petra Pendroff, tions are key as libraries get comfortable with what their neighborhoods Christina Fuller-Gregory really have to say. Moving forward, a concern for information literacy will be shared across traditionally siloed institutions calling for innovative public–private partnerships. Luckily for us, the secret is out: We know that the needs of the future will encompass the needs of right now. We know that for much of our work, the only difference between today and tomorrow is a number on the calendar.” —ANTONIO APODACA

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PROJECT Advocacy Impact of AASL Every Student “I see the future of the school library profession becoming more Succeeds Act Workshops technology- and collaboration-based. Our knowledge must expand past children’s literature to understanding new teaching applications, teaching TEAM B digital citizenship, finding reliable resources, and providing professional From left: Samantha Hull, development for our district. We must become the experts to implement Melody Townley, Denise and troubleshoot new technology while expanding our libraries as spaces Tabscott, Cristin M. Dillard, for student collaboration. Future librarians will need to study and adapt Melissa Ray, Shannon DeSantis to what their districts need while continuing to provide students access to the information and books they need to learn.” —MELISSA RAY

americanlibrariesmagazine.org | March/April 2017 43 SPONSOR

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PROJECT Building and Enhancing Global Connections through Sister Libraries “The future of the library profession will be what it has always been: help- TEAM C ing people find and use information. However, information is no longer From left: Stacy Gilbert, confined to books, primary documents in archives, or newspapers—it can Melissa West, Anna Sandelli, be found on a television show, website, cellphone app, or any number of Joy Bridwell, Lisa Blake new media. Librarians’ future roles will be to help people navigate new Not pictured: Derek and emerging information sources and make vast amounts of information Cornelison useful and accessible.” —STACY GILBERT

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PROJECT Building Leadership in Virtual Engagement “I suppose I do not see the fundamental nature of librarianship changing. TEAM D We connect people with information. We will continue to do so regardless From left: Catie Sahadath, of information format or delivery system. From clay tablets to papyrus Jennifer Shimada, Jessica scrolls to printed books and now to digital books, librarians endure as Bennett, Kyle Willis, gateways to an abundance of knowledge.” —JESSICA BENNETT Brianna Furcron

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PROJECT CALA-SYS “As our relationship with technology and the internet evolves, more TEAM E people will turn to librarians for advice—whether it is discerning fake news from legitimate sources, learning how to use the latest devices, From left: Nitra Eastby, determining fair use and copyright guidelines, or sifting through growing Jingjing Wu, Kate digitized archives. Library professionals will play a critical role in reimag- McNamara, Minhao Jiang ining the spaces and tools necessary for productivity in our progressively connected society. They are already some of the first people called on to respond as our culture becomes more diverse and collaborative, and they will only continue to take on that responsibility.” —NITRA EASTBY

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TEAM F From left: Anneliese “I hope to see more librarians apply critical and reflective approaches Tillmann, Lorelei Rutledge, to building a more diverse and inclusive profession and toward shaping Jessica Szempruch, Tara inclusive and accessible services for and with patrons. I hope librarians, Malone, Anastasia Chiu librarian educators, and library institutions will begin to openly recog- nize and teach about problematic and painful aspects of our profession’s legacy, such as the way segregation was reflected in library services, and use this awareness to inform the way we build services that reflect the values we espouse.” —ANASTASIA CHIU

americanlibrariesmagazine.org | March/April 2017 45 SPONSOR

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PROJECT Developing a Clearinghouse for Equity, Diversity, and “In the future, the profession will be more focused on enhancing its Inclusion Speakers services by building stronger partnerships with city, state, and national organizations, businesses, and governments. The profession will continue TEAM G to enhance the customer service experience by strengthening local part- From left: Sarah Gough, nerships that will lead to the design and delivery of exceptional, engaging, Mohamed Berray, and meaningful community programming. The profession will continue to Priscilla Dickerson, Laurel foster inclusion in deed and not merely word and be composed of individ- Johnson, David Kelsey uals who are not only diverse in racial and ethnic backgrounds but also highly skilled and trained forward thinkers.” —PRISCILLA DICKERSON

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PROJECT More Than Your MLIS: Experience and Continuing Education Recommendations for Emerging Public Library Leaders “Within public libraries, I see the profession moving toward specialization and individualized services. There is already a growing trend toward spe- TEAM H cialization, especially within the realms of programming and technology. From left: Casey McCoy, This helps organizations evolve by making use of diverse viewpoints and Heather Thompson, skills, and helps the communities those organizations serve by offering Heather Novotny, Sarah a variety of talents and interests. Through on-the-fly programming and Colombo, Kristin Amsden one-on-one services like Book a Librarian, there is a clear movement toward tailored services to individual needs.” —SARAH COLOMBO

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PROJECT GLBTRT Archive “The future of libraries cannot be divorced from the sociopolitical climate TEAM I of the country. We have elected a president who challenges many of the From left: Ariana Santiago, core values of librarianship. Moving forward, libraries can be places of Fobazi M. Ettarh, Lucas resistance through their continued mission to serve their diverse com- McKeever, Andrew Grissom, munities. Just as libraries opposed the Patriot Act, libraries can resist Stewart Van Cleve legislation that would prevent access to information. Just as the Ferguson (Mo.) Municipal Public Library stayed open during crisis, libraries can continue being centers for intellectual freedom, education, and diverse voices and peoples.” —FOBAZI M. ETTARH

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PROJECT Your Path to Youth Leadership

TEAM J From left: Christine Gaffney, “The future of the library profession is unknown and unpredictable, Sarah Gowdy, Tori Ann because the communities we serve are ever-changing. The profession will Ogawa, Sara White change and develop concurrently. We will design and re-create our pro- grams, services, collections, and space to make the library a facilitator of learning and growth for everyone. We will be the connection between the people we serve and other community organizations. We will be the place families, friends, and colleagues gather to exchange ideas, play, learn, discover, inquire, and make lasting connections and memories. Library professionals will be change leaders striving to find ways to better com- munities beyond the physical walls of our libraries.” —TORI ANN OGAWA

americanlibrariesmagazine.org | March/April 2017 47 VIN VINTAGEPRESER G THE Wine libraries showcase the stories, science, and ephemera behind one of history’s oldest indulgences

BY Marcus Banks

48 o libraries, wine is so much more than a bunch of grapes. It’s about preserving and presenting a record of painstaking winemaking traditions and personal his- tories, the ephemera of labels and bottles, research that helps enologists under- stand wine on a molecular level, and manuscripts from viticulture experts who T could easily detect the fluctuating terroir in each glass. As wine consumption in the US has grown steadily since the 1990s, according to the Wine Institute, so too it seems is the focus that academic and public libraries are putting on growing their collec- tions of wine materials—whether in designated wine libraries or as part of an existing food and beverage archive. One could expect that wine libraries are concentrated in California, the top-producing state, but wine collections and digital archives are also popping up in places like Indiana, New York, and Oregon. Institutions are providing for the information needs of wine enthusiasts of all stripes, and in doing so are reinventing and reinvigorating the meaning of the library in the digital age. American Libraries examines four such libraries that are meeting contemporary challenges while offering one-of-a-kind materials.

BREADTH OF COLLECTIONS The scope of wine collections varies and is typi- cally shaped by local history, user communities, and library types. In the heart of California’s Napa Valley, the St. Helena Public Library houses the Napa Valley Wine Library (napawinelibrary .com/about). A dedicated collection of approxi- mately 3,500 volumes, with a particular focus on popular books about wine from the 1950s to the present, this collection also includes winemak- ing manuals and materials covering the rich tradition of Napa Valley winemakers, as well as some items covering wine throughout the world. This wine label, part of the Shields Library's special col- lection at University of California, Davis, lists the names of The collection tends to draw the interest of those who shared the bottle with viticulture and enology curious readers who possess a general knowl- professor Maynard Amerine. edge of wine. Library Director Chris Kreiden says that these materials are funded by a volunteer Sonoma and Napa Valleys, is generally top of nonprofit organization, the Napa Valley Wine mind when people think about California wine, Library Association. this is not entirely fair to Southern California, More scholarly materials are the purview of which has a long and distinguished wine tradi- academic libraries, such as those found at Cali- tion of its own. (Indeed, the 2004 film Sideways fornia State Polytechnic University in Pomona. involves a road trip to visit different Southern

Photos: © UC Davis Library/Special Collections Library/Special © UC Davis Photos: While Northern California, in particular the California wineries.) As one way to improve the

49 From the collection at Calfornia State Poly- technic University in Pomona, clockwise from top left: a Guasti label; fieldworkers picking grapes at the Guasti vineyard in Cali-

fornia, c. 1923; a grape crate label. and Ephemera 0012 no. Collection Photograph Industry and Wine Wine Southern California and illustrations: Photo Pomona University, Polytechnic State California Library, University and Archives, Special Collections 0013, no. Collection

visibility of Southern California’s wine heritage, Cal Poly wine research files and books to Cal Poly Pomona in 2005. Pomona began an extensive effort in 1998 to add materials Research and ephemera collected by Pinney are available to in this area to its university library. users who visit the library in person. “No other institutions were focusing specifically on Perhaps no collection is more renowned than the one Southern California wine at the time,” says Katie Rich- found at the Peter J. Shields Library of the University of Cal- ardson, head of special collections at Cal Poly Pomona. “The ifornia, Davis. Axel E. Borg, a distinguished wine and food wine collection also supports the curricula of the College of science bibliographer at UC Davis, believes that the library’s Agriculture and the College of Hospitality Manage ment, and collection is “the best in the world”—and some wine jour- the materials are used by students and scholars alike.” nalists agree with him. Borg’s claim may be supported by The library’s Wine and Wine Industry Collection is all- the fact that US research libraries, unlike many academic encompassing and includes newsletter articles that describe libraries abroad, endeavor to collect scholarly materials in wine competitions in Southern California, oral histories of all languages and do not restrict their collections to partic- local wine-growing families, and the Thomas Pinney wine ular nationalities. UC Davis holds materials about wine in papers. Pinney, an English professor at nearby Pomona more than 50 languages, including French standard-bearer College and author of the comprehensive two-volume A Devis sur la vigne, vin et vendanges, a treatise on wine dating History of Wine in America, donated his entire collection of back to 1549.

50 March/April 2017 | americanlibrariesmagazine.org The Napa Valley Wine Association is embarking on an effort to digitize 240 oral histories of Napa Valley winemakers from the collection housed at St. Helena Public Library.

Another unique feature of the collection is its heavy focus of collection items. “We realize that travel can be costly, so on the scientific properties of wine. In the 1860s, Louis we’ve tried to digitize representative samples from our vast Pasteur invented the process of pasteurization, which revo- collections so people get a better sense of what we have,” lutionized our understanding of the chemistry of wine and says Richardson. “We are also not open extended hours other food and beverages. The scientific properties of wine, like the main part of our library and thus students use our specifically the effect of different growing conditions on digitized materials at their convenience when writing papers the ultimate product, have been of interest to scientists and or finishing other projects.” vineyard owners ever since. UC Davis has a strong tradition The library’s digitization of grape crate labels and wine in biological and agricultural engineering, and the wine bottle labels, for example, highlight both source and finished collection reflects this. products. The collection also contains numerous photo albums that document the history of wine production in PRESERVATION AND DIGITIZATION Southern California, which has drawn the interest of schol- Carolyn Martini, president of the Napa Valley Wine Library ars from as far away as Italy. Association and herself a librarian who formerly worked at Richardson says the library has plans to digitize materials Rutgers University Libraries, expresses a familiar concern: from all of its collecting areas in the future. “Once we have that many people prefer to use information that they quickly those collections processed it will be easier to extract meta- find online, even if the information available at a physical data from finding aids to describe the digitized content,” library is much more authoritative and accurate. Martini says she says. she fears that libraries are fast becoming “book graveyards.” The Shields Library at UC Davis is also exploring how In response, the association is embarking on an effort to to make more of its collections available online. The Label digitize 240 oral histories of Napa Valley winemakers from This project (labelthisblog.library.ucdavis.edu), the library’s the collection housed at St. Helena Public Library. These initial foray into making materials web-accessible, has been recordings are currently on deteriorating magnetic tapes successful so far. A collaboration of its Special Collections that will eventually become unusable. and Online Strategies departments, the project is a crowd- Martini notes that the task is formidable for her small sourced effort to annotate 5,000 wine labels collected by the association, from determining which tapes to digitize first late Maynard Amerine, a viticulture and enology professor to assigning appropriate metadata. Once the association who worked at the university for almost 40 years. has laid the groundwork, Martini says she hopes to secure a Amerine was a driving force in understanding the pro- grant from the California Audiovisual Preservation Project to duction and characteristics of California wine and, working complete the digitization work and make what is currently without a computer, he kept notes on various wine labels available on library shelves accessible to anyone online. To that he organized in notebooks. These labels have now all this end, the association has established an earmarked fund been scanned and uploaded, and a viewer can add insights known as the Preservation Initiative, using its own funds to about any label he or she likes. The entire undertaking, Borg support ongoing digitization efforts. observes, “transforms pieces of paper into something search- Special collections staff members at Cal Poly Pomona able.” Most of the Amerine labels have been annotated, and also recognize that not everyone who might be interested it is possible that more label collections will be added in the in these materials will—or can—visit the library in person, future—an exciting testament to how digital technologies and have engaged in an initiative to increase digitization can increase the impact of analog materials.

americanlibrariesmagazine.org | March/April 2017 51 Barney’s Backyard (left) is the 91-vine working vineyard behind the St. Helena (Calif.) Public Library. Below, John Wilkinson stands in the John Wilkinson Family Wine Library at Cornell University in Ithaca, New York, which can store 3,400 bottles of wine.

HANDS-ON EXPERIENCES Aside from Napa Valley Wine Library’s manuscripts, there’s something hard to miss on the grounds of the St. Helena Public Library: a small, working vineyard. Only 91 vines in size, the plot is part of a larger vineyard. The portion of the vineyard that belongs to the library is named Barney’s Back- yard, a tribute to the Napa Valley Wine Library Association’s first president, Bernard L. Rhodes. “Our library is surrounded by other vineyards,” says (as opposed to the university library system), access is Kreiden. “[Barney’s Backyard] is an open area, so visitors restricted to current Cornell students and faculty members. are welcome to walk among the vines.” Gavin Sacks, an associate professor of enology in the food According to Martini, the vineyard produces 18 magnums, science department, notes that these bottles will be particu- or about 27 liters, of wine each year, which the association larly useful during the tasting portions of courses devoted to donates to fundraisers to support educational causes in Napa sparkling wine blends and wine blends in general, as these Valley. The vines are tended by Mark Oberschulte of T&M types are harder to obtain. Sacks also envisions conducting Agricultural Services, “[who] has the resources to take care research projects designed to generate a better understand- of our tiny vineyard as part of his company’s donation to the ing of the impact of storing wines for long periods of time at community,” Martini says, and the wine is made by Tegan various pH levels. Passalacqua, director of winemaking at Turley Wine Cellars. This interest speaks to an enduring drive to understand Another, perhaps, unconventional wine library that the finite properties of wine, which we see at other institu- appeals to the senses is the John Wilkinson Family Wine tions. Cornell also demonstrates that, with some thoughtful Library at Cornell University in Ithaca, New York. Dedicated organization and consideration toward an object’s creative or in spring 2016, the Wilkinson Library is a 300-square-foot instructional use, a library can encompass any type of item. room with the capacity to store 3,400 bottles of wine at Conceptually, this means the future of wine libraries and col- appropriate temperatures for long-term preservation. lections may be, all at once, bright, complex, and refined. Although the Cornell University Library contains many records on wine, including those in its Eastern Wine and MARCUS BANKS is a journalist with prior expe- Grape Archive (bit.ly/2iLvW8Q), there are no books in the rience as an academic library administrator. Wilkinson Library—it is considered a teaching and tasting library. As part of Cornell’s Department of Food Science Photos: Tim Kennedy/Napa Films (vineyard); Matt Hayes/College of Agriculture and Life Sciences (library) Sciences and Life of Agriculture Hayes/College Matt Films (vineyard); Kennedy/Napa Tim Photos:

52 March/April 2017 | americanlibrariesmagazine.org RDA THE GLOBAL STANDARD

RDA Toolkit is now available in English, Finnish, French, German, Italian and Spanish, with more translations in the works.

LEARN TRY CONNECT Take an RDA class, either Free 30-day trials are Join the RDA online or at a local site, available to all and are community through and get 30 days of a great way to evaluate the RDA-L free access to RDA for yourself. discussion list. RDA Toolkt.

RDA: Resource Description and Access is the new, unifi ed cataloging standard, designed for the digital world and an expanding universe of metadata users. The online RDA Toolkit subscription is the most eff ective way to interact with the new standard. For pricing and subscription information, visit www.rdatoolkit.org SAVING At-Risk Audiovisual MATERIALS

Tips and resources for rehousing and reformatting old media

BY Jeanne Drewes

he living voice is that which sways the soul,” wrote Roman author Pliny the Younger in the 1st century CE. Indeed, the audible voice is an essential component of an interview. Programs such as StoryCorps (storycorps.org) and other oral history programs preserve the voices that convey the memories of participants in important events of earlier times. Libraries have been collecting audio and video for (bit.ly/2iJoYWm). Smith is working with former Amer- many years, and audiovisual librarians well know ican Library Association (ALA) President Loriene Roy, the value of voices and moving images. Within the in partnership with the University of Texas at Austin profession itself, Technical Services Manager A. Arro School of Information, on this repository. Smith—author of Capturing Our Stories: An Oral Many audiovisual collections are considered at risk. History of Librarianship in Transition (ALA Editions, Years of data could be lost through deterioration of 2017)—has been chronicling the oral histories of the original media unless it can be transferred to more retired librarians on a supplementary website durable digital formats. Libraries and other cultural

54 institutions are rediscovering the value of these collec- the Association of Moving Image Archivists (AMIA), Mary Miller assists with the rehousing tions and are taking steps to preserve the sounds and also assisted by providing onsite training and handouts. of the Orange images they contain. Another PIA service project is scheduled for the 2017 County (Fla.) For example, the Preservation and Reformatting ALA Annual Conference in Chicago (ala.org/alcts/ Regional History Section of the Association for Library Collections and pia2017). Such service projects allow ALA members Center media col- lection during the Technical Services (ALCTS) completed its inaugural to learn from their preservation colleagues while also inaugural Preserva- Preservation in Action (PIA) project (ala.org/alcts/ assisting institutions in the conference city. tion in Action (PIA) pia2016) on June 24 during the 2016 ALA Annual service project Conference. As part of the project, librarian volunteers Education and advocacy at the 2016 ALA Annual Conference. worked with the Orange County Regional History The need for audiovisual preservation both for our She is helping to Center in Orlando, Florida, to rehouse its film collec- library collections and the communities we serve is preserve a film tion in archival enclosures. Photo Archivist Whitney becoming an important area for education and advo- about the under- Broadaway was the onsite staffer who assisted the cacy. The Washington, D.C.–based Council on Library water “mermaid” working group in organizing the event. The experience and Information Resources (CLIR) has received a grant performers at Weeki Wachee gave those at the center a hands-on opportunity to from the Andrew W. Mellon Foundation to assist in this Springs, Florida. learn about audiovisual preservation while helping to needed action (bit.ly/2hKVV0b). The program, in part-

Photo: Jessica Bitely Jessica Photo: preserve its collections. Siobhan Hagan, a member of nership with the Northeast Document Conservation

americanlibrariesmagazine.org | March/April 2017 55 56 March/April 2017 M Basics Preservation 21ST-CENTURY preserve the library cal damageandto help prevent physi- were designedto disaster plans Traditionally, improved. reexamined and must continually be general collection serving items inthe term conditions for pre- information age, the long- information. Inanelectronic ent from thosefor storing electronic paper-based collections are differ- ervation policy inthe21st century. elements ofany digital library pres- but ingeneral, theseare thebasic print-format materials willpersist, collect andpreserve it. able portions. Libraries willneedto tation willbeto shedtheless profit- accessed less frequently, thetemp- tially, andasoldermaterial gets volume continues to grow exponen- their libraryclients; butasthe information they want to sellto have avested interest inpreserving ensure that itsurvives. Publishers consortial ornational level will ervation efforts madeat a tive preservation efforts. Onlypres- digital mediaisripefor collabora- that itneedsto preserve, butmost 3 2 1 planning. Disaster Optimal conditions for storing Environmental conditions. Cooperation. has uniquedigitalcollections practices ofpreserving now electronic. Traditional ost scholarlyinformation is | americanlibrariesmagazine.org ’s ’s

Every library preservation plan. than asaresult ofathoughtful too many books outofhabit,rather work isneeded.Many libraries bind ties; itstill is,butfar less bindery cost-effective preservation activi- always oneofthemost efficient and facilities. Commercial bindingwas ing, andsupplyingconservation significant costs ofoperating, staff- where multipleinstitutions share handled inaconsortial arrangement but conservation shouldnow be mercial bindingremain important, from that to address specificneeds. tion’s ITdisaster planandbuild plan shouldbeginwiththeinstitu- were notanissue? A library disaster as itwas before—even ifmoney tions would rebuild thesameway major disaster, how many institu- a university losesits library ina paper-based collections. Butnow, if activity for decades,anditstill 5 4 vation treatment andcom- Reformatting. Physical treatment. was abedrock preservation Microfilming Conser- already inuse. on several oftheconsortial efforts digital preservation by expanding The samemodelcanbeusedfor how effective thismodelcanbe. multiple institutions demonstrate storage facilities that are shared by effective. Existing large consortial preserved, sharable, and cost- tory collections are complete, well level would make sure thesereposi- delivery. Doingthisonanational through interlibrary loanordigital are preserved andaccessible that multiplecopies ofevery title large research libraries, to ensure rials, administered by consortia of regional repositories for print mate- similar work today. ects andshouldbethemodelfor first cooperative preservation proj- through microforms was oneofthe cate any effort. Reformatting access to them,anddidnotdupli- served thematerials, increased ensure that theseprojects pre- reformatting. Care was taken to serves asagoodmodelfor digital 6 been alibrary conservator and would have at least three Repositories. century must beproactive, Preservation inthe21st preservation librarian for over 25years, servingboth in academic libraries and visionary, andcooper- brianb.bnb@gmail libraries. Contact himat in industries that provide preservation services to BRIAN J. BAIRD ative. Ifitisnot,vast amounts ofcultural of vanishing. heritage are indanger By BrianJ. Baird Ideally, theUS has • .com

.

Photo: © Miguel Garcia Saaved/Adobe Stock Center (NEDCC), will fund the digitization of audio and video materials of high scholarly value that are at a high risk of loss. CLIR and NEDCC will run four competitions between January 2017 and September 2018, awarding a total of $2.3 million to successful applicants to cover the direct costs of preserving these materials. Many other companies also provide high-quality reformatting services. Here are some steps to consider when planning your audiovisual preservation project. Know what you have. This is an important first step. It often takes time to locate all the small collections that over the years have been sequestered in multi- ple places within an institution. Several useful tools are available for surveying audiovisual collections. The California State Library’s California Preservation Program (calpreservation.org) has developed a needs assessment instrument, CALIPR (bit.ly/2iuO7Aw), that is freely available to libraries, even outside California. Another useful tool is the Preservation Self-Assessment Program (bit.ly/2hzPp0f) administered by the Univer- sity of Illinois at Urbana-Champaign Library, which helps collection managers evaluate their options for preservation of everything from paper documents to film and audio materials, as well as ceramic, glass, stone, and metal objects. Determine your priorities and set goals. Does your assessment tool show that reformatting of media is needed? Is rehousing and better storage another option? Is there a level of deterioration that makes some materials more at risk than others? Are your institutional resources sufficient for the work or will you need to develop a grant for funding? If a grant is of the preservation process and digital storage can Siobhan Hagan necessary, should you reach out to institutions with strengthen your grant proposal. (left), member of similar collections to develop a joint grant proposal? Do Develop an action plan based on your goals. the AMIA board of directors, demon- you have the expertise onsite to develop protocols and Although you can find much information online about strates rewinding procedures for the best outcomes, or would it be better audiovisual preservation, its quality varies, so be sure film with the help to conduct a joint project to maximize expertise? to use reliable sources. Some institutions publish of preservation Preserving audiovisual materials is comparable standards for reformatting and metadata recommen- volunteer Ann Marie Willer. to microfilming projects that in the past were done dations. The Library of Congress (LC) offers informa- cooperatively to ensure greater value across several tion on the care, handling, and storage of audiovisual institutions. The same might be true for media col- materials (bit.ly/2icmgrc). The University of Michigan lections. Cooperating with other libraries on details Library’s Digital Conversion Unit also has useful infor- mation on the care of historical audiovisual recordings Preserving audiovisual (bit.ly/ 2i4oyZd). The LC Packard Campus houses the National Audio- materials is comparable Visual Conservation Center (bit.ly/2iJBsgD), which provides preservation expertise for LC’s collections and to microfilming projects state-of-the-art storage. The center offers archivists and librarians legacy preservation services that are that in the past were disappearing in the private sector and allows them to done cooperatively to reap the benefits of the new digital preservation stan- dards and techniques that are tested, demonstrated, ensure greater value. and implemented there. The center also enables LC to Photo: Whitney Broadaway Whitney Photo:

americanlibrariesmagazine.org | March/April 2017 57 Temporary working area in the aisle of the Orange County Regional History Center’s storage area, with volunteers in the PIA service project working assembly-line fashion to examine and rehouse media.

develop a range of cooperative preservation and access programs in partnership with outside libraries and archives, university training programs, professional associations, standards organizations, and other pro- ducers, exhibitors, and new media creators. The Federal Agencies Digitization Guidelines Initiative (FADGI) is a collaborative effort (digitization guidelines.gov) launched in 2007 by federal agen- cies to develop and publish sustainable practices for digitized and born-digital historical, archival, and cultural content. The 20 participating agencies believe that “common guidelines will enhance the exchange of research results and developments, encourage col- laborative practices and projects for digital material among federal agencies and institutions, and provide the public with a product of uniform quality.” FADGI shares its projects and products, including open source software, with the wider community so all may benefit. The National Archives (bit.ly/2iezFPX) offers audiovisual preservation information, standards and best practices, reports and guidelines, and news about available training programs. The Connecting to Photo: Jessica Bitely Jessica Photo:

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58 March/April 2017 | americanlibrariesmagazine.org Collections Care online community (bit.ly/2hthlOs) has degradation, produces a smell similar to vinegar information on audiovisual materials, including access and is an ominous warning sign. The National Film to past and future webinars. New York University offers Preservation Foundation has useful information for a master’s degree in moving image preservation (bit.ly/ identifying symptoms and suggests actions to take 2iuyhWy) as part of its Tisch School of the Arts. (bit.ly/2hRfXGz). AMIA offers useful information on disaster recovery and film preservation on its Tools and resources website (bit.ly/2im70by). For audio, visit the Associ- To make an impression on your administration, you ation for Recorded Sound Collections website (arsc- need to show early on that you have a grasp of the spe- audio.org). cific tools that your project will require. Here are some Consider doing a special program on audiovisual preliminary questions to explore. materials for this year’s Preservation Week (ala.org/ ■ Would a better environment slow deterioration to alcts/preservationweek), April 23–29, and sign up for allow you enough time to seek funding for refor- the PIA at the 2017 ALA Annual Conference in Chicago matting? The best storage is a cool 60° F, controlled to learn more about preservation through this service humidity, good air exchange with particulate filtra- project led by preservation specialists. tion, and limited light. And watch for more information about an ALCTS oral ■ Do you have functioning playback equipment? If you history project (bit.ly/2hRgXKQ) to record the history have proper equipment to capture sound or images, is of preservation in libraries. Preserving our own history it in good repair and do you have knowledgeable staff as a profession by capturing the voices and stories of our who can operate it? If the answer is no, then you will colleagues is key toward ensuring our future. need outside companies or partners to do the work. ■ Do you know the signs of deterioration? If you JEANNE DREWES is chief of binding and keep film in closed storage cabinets, does it smell collections care at the Library of Congress. like a salad when you open the drawers? Vine- gar syndrome, an indicator of cellulose acetate

americanlibrariesmagazine.org | March/April 2017 59 Creating INCLUSIVE Environments

ew library employees have much to learn. And Plans for when it comes to the topic of disabilities aware- serving library ness, even a short conversation with a newly hired staffer can ensure that it is not lost in the patrons with training shuffle. NProviding information regularly to employees will help create disabilities a responsive organizational culture and a reiterative process that helps veteran staffers onboard new staff members with

BY Michelle Kowalsky accurate information. Details about serving people with disabili- and John Woodruff ties should become an ongoing part of this training.

Disability awareness training Listening techniques, conscious word Professional organizations are an choice, and sensitivity to one’s actions excellent place to start for staff training and reactions are important discussion information. The American Library Asso- topics. These strategies can be taught ciation’s Association of Specialized and via didactic activities that help partic- Cooperative Library Agencies describes ipants list steps they can take to reach ways to get staff members to review target inclusiveness behaviors or via their perceptions and beliefs about scenarios in which options are discussed people with disabilities and encourage and then chosen. Training activities libraries to reflect on current strategies. can be modified easily based on the age Many similar professional organizations range of your staff or inspired by cur- in the fields of librarianship, education, rent events, news items, legal cases, or labor, and health also provide free Americans with Disabilities Act (ADA) online and printed materials to support regulations. Other activities can include these efforts. fill-in-the-blank exercises for groups, The need for common courtesy scenarios with questions, or true/false

must be made explicit during training. items about disabilities topics—which Stock © aboikis/Adobe Photos:

60 March/April 2017 | americanlibrariesmagazine.org will likely require good decision-making difficult behaviors, or communication Time should be set aside for directed skills in potentially gray areas. articles about how to talk without reflection on personal biases and Accessibility features of iPads, demeaning others unintentionally are feelings about disabilities. Staffers will MacBooks, Microsoft Windows work- common items to discuss. Similarly, lit- need to reflect on attitudinal barriers, stations, and other technologies can erature can shed light on tendencies or sometimes with help from a trusted become content for training. Librarians bad habits in a way that does not point peer or outside expert. Because daily constantly receive questions about fingers at those in the wrong but rather reactions are often based on long-held consumer electronics because a service focuses on better solutions from experts. attitudes and perceptions, it will take gap often exists between the creators some time for them to change. Yet and users of technology hardware. Even Inclusive staff training awareness of bias in one’s own reac- sophisticated computer users can benefit Training others about sensitive topics tions is an important first step. from periodic training and reminders, such as disabilities is challenging in The Center for Accessible Living and this can provide train-the-trainer many ways. Library leaders and presen- in Louisville, Kentucky, uses a list opportunities for both staff and patrons. tation speakers must establish effective of attitudes to prompt these kinds Article databases and books can be training scenarios that will ensure of reflective analyses. Its materials used as shared staff readings. Psychol- that professional development goes explain commonly held yet problematic ogy articles about how to deal with smoothly for all involved. themes, such as inferiority, stereotypes,

americanlibrariesmagazine.org | March/April 2017 61 fear, and denial. Keep in mind that may be identified, such as defensive behaviors will naturally complaints about time spent occur when sensitive issues arise standing in line or carrying in group discussions. This is not a items or not being able to weakness of your training program find an available seat in a but may instead signal that progress reading area or computer station. is being made. During group Simple issues can be modified discussions, many errors immediately after a focus-group in choices of language or session. More complex solutions examples will inevitably occur can be brought to management if everyone is being honest or developed in teams. and open. Facilitators should help Round-table meetings or attendees set ground rules for conver- online group discussions can let sations and enable individuals to speak patrons offer feedback about using up to help the group self-correct when the library through the lens of their conversations get off track. practices. When researching possible disabilities. They should be encouraged Health and safety issues and proce- topics and resources for workshop con- to report situations that prompted them dures must be explicitly discussed in tent, identify new resources and check to feel embarrassed or guilty when relation to patrons as well as library current resources for accuracy. Content interacting with others or disappointed staffers. This includes providing related to definitions of disability, the or angry when people have patronized information on maintaining physical ADA, communication, and accommo- them or were insensitive to their needs. and mental health, which also relates dations is always important, but it will Details are often more helpful than to daily behaviors. Consider connect- probably be described in different ways generalizations. Time spent interacting ing with other organizations in the over time to comply with new laws and with users in this way is always valuable community that provide these services current attitudes. and usually inspiring. Sharing informa- and inviting them to present on areas of tion that helps meet everyone’s needs their expertise. Involving people with can be a cathartic and fulfilling expe- Tracking attendance is especially disabilities in training rience that demonstrates the values of important for training sequences. People with disabilities will expect your library. Explain that attendance is manda- library staff to have the same expecta- tory, and provide catch-up sessions, if tions of them as they do for Evaluating orientation needed. Attrition is usually a other patrons. It is import- and training sign of discomfort, so ensur- ant to ask individuals with The competency of staffers and the ing that all employees are disabilities for feedback on consistency of their behavior will be trained in an effective and specific ways to meet these an important measure of the quality of efficient manner that speaks universal expectations. services that your library provides to to their own needs is not Staffers must also under- people with disabilities. Therefore, the only important but essential stand the parameters for most important way to evaluate your to guarantee compliance. serving users with more staff training is by how it translates into Employee handbooks complex needs, including appropriate performance on the job. should be updated to when to step in and assist Deborah Wilcox Johnson from Johnson reflect current training and when to firmly say and Johnson Consulting explains that information, procedures, no. Involving people with three areas of change can be assessed and service standards. This is an excerpt disabilities to codevelop and after professional development train- It’s necessary to encode from Creating Inclusive carry out training will help ing: knowledge, attitude, and behavior. training messages into Library Environments: establish a sufficiently broad Often, simply an increase in daily routines, procedures, A Planning Guide overview. awareness about disabilities issues and policies to reinforce for Serving Patrons Regular library users with can increase a learner’s background with Disabilities by the values of the organi- Michelle Kowalsky disabilities can provide their knowledge. If knowing is the first step zation and ensure that all and John Woodruff opinions on what should in doing, then the opposite is also employees are informed of (ALA Editions, 2017). be covered in staff train- true—if you do not know, then you and accountable for best ing. Some recurring issues either cannot or will not act upon this

62 March/April 2017 | americanlibrariesmagazine.org BECAUSE knowledge. Learning which things are basic framework and philosophy of important, or knowing what things service should remain the same, as REACTIONS ARE might happen, is a key to awareness long as it has been built on accurate and understanding of the contexts in information from reputable sources OFTEN BASED which we live and work. and is still compatible with the library’s Changes in attitudes are difficult mission. Changing previous procedures ON LONG-HELD to measure. Nevertheless, individual should ensure sustainability and easy perceptions drive behaviors directly, implementation. Changes may sound ATTITUDES AND so positive changes in attitude should great until they confuse people upon naturally invoke positive changes in implementation. Running new ideas PERCEPTIONS, IT behaviors. An open, kind, and friendly past coworkers early in the planning attitude toward people with disabil- process may save time later. In addi- WILL TAKE SOME ities should provoke open, kind, and tion, connecting with counterparts at friendly behaviors. similar libraries may streamline the TIME FOR THEM Behaviors on the job can be observed planning process. directly or assessed by peers, supervi- Your library likely has many print and TO CHANGE. sors, and the patrons themselves. When electronic resources that support strate- behaviors are not easy to see firsthand, gic planning. Look for materials related interviews, focus groups, and self- to values, vision, and mission planning; assessments may help. Multiple sources SWOT (strengths, weaknesses, oppor- the best practices of the profession of data about staff behaviors will tunities, and threats) analysis; goal may be a sign that everyone’s needs usually confirm both strong and weak setting; developing an action plan; and are being met. If expectations remain examples of user–staff interactions. measuring outcomes. Any of these areas high and staff member performance Another evaluation model is rating can become targeted professional devel- rises to meet those high expectations, the quality of staff learning by how well opment suggestions when discussing change should not be undertaken training was applied in a real-life set- plans for upcoming training. simply for change’s sake. Remember: ting. One way to implement this would In addition to asking staff members Maintaining good customer service be to evaluate the staff as a team, either for training ideas, ask your library’s takes daily effort, no matter how well by shift, day, or department. Create frequent users for ideas. Patrons could your organization performed yester- a mechanism whereby a compliment probably comment easily on poten- day. Expectations communicated to comes to a staff member and is shared tial changes to policies or services, as library staff will be successful when in real time with all those who had well as everything from new furniture they become part of daily conversa- a hand in creating that positive user or equipment to adjustments in staff tion and operations as well as part of experience. This process should also behaviors. Their influence and feed- formal training. help to minimize feelings that individu- back may include viewpoints you may als are being formally evaluated or rep- not have previously identified. MICHELLE KOWALSKY rimanded. Instead, it would send kudos Whether users feel empowered by a is a librarian and pro- throughout the organization for a job seat at the decision-making table or via fessor at Rowan Univer- sity in Glassboro, New well done. Supervisors can privately a casual consultation for input during a Jersey. She teaches address individual issues or problems visit, they will notice that their opinions and supervises under- with a staff member’s knowledge, were solicited in advance of action. graduate learners and attitude, or behavior. Well-organized And this is exactly the type of involve- graduate students in operations are usually the result of ment that creates library advocates and their research endeav- meaningful teamwork, which should be library champions. ors. Prior to working in academia, she worked recognized early and often. The timing of training or process as a public librarian, a reviews need not always result in corporate librarian, and Planning ongoing arbitrary improvements. Once many a K−12 school librarian and teacher for professional development accommodations become standard more than 20 years. JOHN WOODRUFF is An annually updated list of best practices, the speed of organiza- director of the Academic Success Center and Disability Resources at Rowan Uni- practices culled from the literature tional growth may slow down, but versity. He coordinates campus services or peer organizations will be useful this should not be a cause for alarm. for students with disabilities and manages to refresh a training program. Yet the A plateau period that is well within transitions for students entering college.

americanlibrariesmagazine.org | March/April 2017 63 2017 MIDWINTER WRAP-UP “GOOD TROUBLE” as a Goal for Libraries

BY Greg Landgraf

64 March/April 2017 he American Library Association’s (ALA) 2017 Midwinter Meeting & Exhibits in Atlanta, Jan- uary 20 –24, coincided with the inauguration T of a controversial US president and record- breaking protest, so it’s hardly surprising that the question of how libraries and librarians can and should react in times of political uncertainty was at the forefront. One response was direct and immediate action, with at least 200 information professionals joining the Atlanta March for Social Justice and Women on January 21. That event was part of the Women’s Marches series of protests, which drew an estimated 60,000 participants in Atlanta

and as many as 4.6 million worldwide. Midwinter attendees Kwame Alexander at the ALA President’s Program. gathered in a Georgia World Congress Center hall to create posters and distribute Radical Militant Librar ian pins. advocacy efforts in a town hall–style meeting held after the Civil rights leader and US Rep. John Lewis (D-Ga.) first Council meeting and moderated by Cheryl Gorman, addressed the marchers. “We cannot afford to be silent,” senior fellow of the Harwood Institute for Public Inno- he informed the crowd. “We should be standing up, getting vation. The 32 individuals who stepped up to the micro- in the way, and getting into good trouble, necessary trou- phones during the session offered views on intellectual ble. Don’t let anybody turn you around.” freedom, funding, core values, community outreach, and Several Midwinter presenters echoed Lewis’s “good other topics. Both a video (bit.ly/2krjXSE) and transcript trouble” theme. Kyle Kessler, community program man- (bit.ly/2ktlZ4i) of the meeting are available. ager at the Center for Civic Innovation in Atlanta, quoted At Julie B. Todaro’s ALA President’s Program, Newbery it directly in his Symposium on the Future of Libraries Medal–winner Kwame Alexander acknowledged that he presentation, encouraging attendees to “look the problems wasn’t sure how to confront the current political climate in that the city faces directly in the eye and try to solve them.” his speech—so he called a librarian friend for advice. “He Many ALA members expressed their concerns about the said, ‘One, we need you more than ever. Two, what would effects of the US election on the Association’s policy and Martin Luther King Jr. do? Three, I need to know we’re not going backward. Four, I need someone to tell me what to do,’” Alexander said. His presentation urged attendees to “remember, rec- ognize, and resist” and stand up against the injustices of racism, sexism, and xenophobia. Alexander recalled the impact of his dad, a school principal, taking him across the Brooklyn Bridge to march against police brutality when he was a kid—which he paralleled to taking his daughter to one of the women’s marches the day before. Daina Ramey Berry, associate professor of history and African and African diaspora studies at the University of Texas at Austin, keynoted the Martin Luther King Jr. Hol- iday Observance and Sunrise Celebration. “Slavery does not stop people from fighting for freedom,” Berry said. In her book, The Price for Their Pound of Flesh, she wanted to US Rep. John Lewis (D-Ga.) at the Morris and Nonfiction Award Pro- explore the “faith and hope of those held captive. What can

Photos: Cognotes Photos: gram and Presentation. we learn from them?”

Library professionals joined the Atlanta March for Videos available at youtube.com/ Social Justice and Women on January 21. AmLibraryAssociation/videos

americanlibrariesmagazine.org | March/April 2017 65 Patricia M. “Patty” Wong, county librarian and chief Symposium on the Future of Libraries archivist of Yolo County (Calif.) Library System, offered New at Midwinter was a three-day Symposium on the the celebration’s call to action. Her message to librarians Future of Libraries, organized by ALA’s Center for the was to “focus on the work” in the face of the “most difficult Future of Libraries. The symposium’s programming con- and unexpected change in our history.” When people seem- sidered near-term trends currently inspiring innovation ingly have “permission to say anything, without regard to in libraries, and longer-term trends that will help libraries facts or feelings or impact, we cannot accept this as the adapt to the needs of their communities in the future. It new normal.” included plenary sessions that featured Atlanta-based Arthur Curley social, civic, and educational innovators and nearly 40 Memorial Lecture concurrent sessions looking across areas of innovation. speaker Ryan Gravel, Isha Lee, chief network officer at Welcoming America, an urban planner and Darlene Gillard, chief community officer at digital- who sparked the idea undivided, shared for the Atlanta Belt- their visions for the Line, a multiuse trail future in Saturday’s that will eventually plenary session. connect 46 neigh- Welcoming America borhoods, declared: focuses on opportu- “People want to live nities for innovation in a place that has when communities meaning.” prepare themselves His graduate as spaces where thesis at Georgia new immigrants Tech proposed the Urban planner Ryan Gravel gives the can thrive. Many BeltLine, a new type Arthur Curley Memorial Lecture. attendees noted their of development libraries’ participa- that supports health, equity, sustainability, and economic tion in its National prosperity instead of prioritizing the car. He gave a nod to Welcoming Week the library’s role in nurturing the BeltLine and suggested Marian Liou, founder of We Love BuHi, program. discusses civic innovation at the Sympo- its resources make a “perfect complement” to community- Gillard spoke sium on the Future of Libraries. led urban development. about digital- “We met in many, many libraries in Atlanta during the undivided’s BIG Incubator program for empowering black grassroots campaign to support the BeltLine,” he said. and Latina entrepreneurs, which has rethought supportive “Because the public owns the vision, they came out to networks, education, and access to seed funding to better defend it.” help women launch and sustain businesses. While not The session “Towards a Less Normative Future in Library library-centered, the BIG Incubator could serve as a model Services to Children and Teens,” also part of the Sympo- for library efforts to create networks of knowledge-sharing sium on the Future of Libraries, offered practical advice for community members that bring local experts together with undoing “the default of straight, white, and male” that may interested learners in the library’s space. mark library collections and services. Angie Manfredi, head In Sunday’s plenary session, Marian Liou, founder of We of youth services at Los Alamos County (N.Mex.) Library Love BuHi, joined Kyle Kessler to discuss how institutions System, encouraged more diversity among book reviewers can inspire civic innovation and help people reshape the and more discretion among librarians who use reviews as communities where they live and work. We Love BuHi’s they make purchasing decisions. mission is to support a livable, inclusive, sustainable com- Manfredi recommended that librarians use online munity around Buford Highway, which stretches 50 miles resources and create displays to find and highlight books between Atlanta and Buford, Georgia, but doesn’t currently by diverse authors, and buy books from small and inde- accommodate that community. pendent presses—which may require change to library To help stitch the community together, Liou has collection policies that require a certain number of reviews organized events such as a bike tour and a series of film before a title will be purchased. screenings in the area’s international restaurants. These “Gatekeepers can open gates as well as swing them events are intended to help community members “reimag- shut,” Manfredi reminded the audience. “It will not be ine how they use their streets,” Liou said, and “encourage easy. We will make mistakes, and we’ll get called out, but people to think about how infrastructure and design shape we still have to do it.” their lives.”

66 March/April 2017 | americanlibrariesmagazine.org For more on the Symposium on the Future of Libraries, The third element was the most challenging, as it see our “9 Takeaways for the Future” on page 36 or read revamped the library’s organizational structure. Librarians our full coverage on The Scoop at bit.ly/2kOP9vH. now go out into the academic community and become active partners in the research process from the begin- Learning opportunities ning. Some staffers resisted that change and even quit, but For libraries to function as change agents, they first need to librarians who stayed and new hires are energetic about be trusted partners in the community. Several sessions pro- their roles. vided practical advice for providing the top-notch services “We want to transform librarians into people who are necessary for libraries to be local leaders. a part of the process,” Murray-Rust said. “We want to be In the “Reimagining the Research Library for the 21st influencers who add value and also have a seat at the Century” ALA Masters Series session, Catherine Murray- table.” Rust, dean of libraries at Georgia Tech, discussed her The Reference and User Services Association and library’s transformative Library Next project. This trans- United for Libraries cosponsored a session on best prac- formation included three basic components: renewing the tices in proactive library advocacy. Donna McDonald, library’s buildings, building a collaboration with Emory director of the Arkansas River Valley University, and improving the library’s effectiveness. Regional Library System and secretary Youth Media Awards

s always, one of Midwinter’s highlights was the outstanding books for Monday morning presentation of the Youth Media children and young AAwards (YMA). Kelly Barnhill’s The Girl Who adults; the Michael L. Drank the Moon won this year’s John Newbery Medal for Printz Award, which the most distinguished contribution to American chil- honors the best book dren’s literature. Radiant Child: The Story of Young Artist for teens; the Robert Jean-Michel Basquiat, written and illustrated by Javaka F. Sibert Information- Steptoe, won the Randolph Caldecott Medal for most dis- al Book Award, for tinguished American picture book for children, as well as most distinguished the Coretta Scott King Illustrator Book Award. informational book for Two days after addressing the Atlanta March for Social children; and the YALSA Justice and Women, US Rep. John Lewis (D-Ga.) became Award for Excellence in Nonfiction for one of the most recognized authors at the YMAs presen- Young Adults. tation. March: Book Three, by Lewis and Andrew Aydin The ceremony announced more than 20 and illustrated by Nate Powell, became the first book awards. For more YMA coverage, listen to the Dewey ever to win four YMAs: the Coretta Scott King Author Decibel podcast’s special episode (bit.ly/2ke6z1O) or Book Award, recognizing an African-American author of view a list of winners at The Scoop (bit.ly/2jSrnNv). •

Hundreds of librarians react as the Youth Media Awards are announced.

americanlibrariesmagazine.org | March/April 2017 67 Council Covers Gun Violence, Director Search

ouncil passed a consensus members (CD#10.2): Keri Cascio, guidelines to minimize the neg- resolution (CD#42.1) on gun Diane R. Chen, Joseph M. Eagan, ative effects of internet content Cviolence affecting libraries, Miguel Figueroa, Dora T. Ho, Julius filters on intellectual freedom. A library workers, and library patrons C. Jefferson Jr., Ann M. Martin, resolution on access to accurate submitted by the Intellectual Free- Stefanie Metko, ALA President-Elect information (CD#19.10) was dom Committee (IFC) and the James G. “Jim” Neal, and Karen G. passed with minor wordsmithing. Committee on Legislation. A reso- Schneider. Council also elected Amy ■ A resolution (CD#31) establishing lution had previously been passed Spence Lappin to the committee as family/caregiver status as a pro- at the 2016 Annual Conference ALA chapter representative and Mario M. tected class in ALA volunteer work Membership Meeting, but Council González as at-large representative. passed and was sent to the Policy had deferred action until a working In other business: Monitoring Committee for review. group developed discussion drafts ■ Patricia M. “Patty” Wong, Lessa ■ ALA Senior Association Executive for member comment. Kanani’opua Pelayo-Lozada, and Director Mary Ghikas presented After significant discussion, a reso- Trevor A. Dawes were elected for a report on the ALA Annual Con- lution on the requirements for future three-year terms (2017–2020) to ference remodel (CD#40). State- ALA Executive Directors (CD#14) that the ALA Executive Board. ments from councilors included would amend the educational qualifi- ■ A motion to add a fourth strategic concerns about the jury selection cation for the ALA executive director direction—Equity, Diversity, and process for conference programs to make an ALA-accredited master’s Inclusion—to 2015 ALA Strategic and the ability for collaboration degree or a CAEP-accredited mas- Directions (CD#35–35.2 and CD between units for joint programs. ter’s degree with a specialty in school #37) passed with no objections. ■ A request to grant ALA Affiliate library media strongly preferred but ■ The IFC report (CD#19) included Status to Latino Literacy Now not required was rejected after a revision of the form for reporting (CD#25) passed. standing vote count of 75 votes in challenges to include hate crimes; ■ ALA Past President Sari Feld- favor and 78 votes against. six new library privacy checklists; man nominated Ann K. Symons Committee Chair Courtney L. a Q&A on makerspaces, media for ALA Honorary Membership Young introduced the ALA Exec- labs, and other forums for con- (CD#34). The motion passed with utive Director Search Committee tent creation in libraries; and no objections. •

of United for Libraries, observed that many public library A hack of St. Louis Public Library’s computers stopped users are not aware of a library’s funding challenges. book borrowing and internet access at the library in Jan- Elected officials can often be a “hard sell” because uary, forcing the library to wipe and reset its computer they are also looking at funding for roads, system to avoid paying a $35,000 ransom. police, and other community essentials, she “We need to think of the library as a hub said. “But it could help to tell them that for privacy and security,” said Daniel Ayala, the library is only 4% of their budget,” TOTAL director of global information security at McDonald said. “Cutting a small segment ATTENDANCE: ProQuest. He noted that while antivirus of the budget by 10% is always more software was once a top action that drastic than a larger segment.” could be taken to protect computers, She also advised librarians to try the 8,995 there is now a need for more layering. He “Pixar pitch” strategy to develop their registrants recommended Malwarebytes to remedy advocacy message: Use the six-part struc- against malware, and many librarians in the ture that all Pixar movies follow to enforce the audience said they use Deep Freeze to bring conciseness necessary for successful storytelling. computers back to a clean slate after each use. ProQuest’s Midwinter breakfast provided advice In the United for Libraries session “Building the on cybersecurity and privacy, with a stark reminder that Future: Public Libraries and Their Trustees Making Future libraries need to be diligent about security practices. Policy Decisions Together,” United for Libraries President

68 March/April 2017 | americanlibrariesmagazine.org Neil Patrick Harris at the Closing Session. W. Kamau Bell at the Opening Session.

Susan J. Schmidt and a panel presented techniques that when he accepted the speaking slot several months ago, it directors, Friends, and trustees can use to keep their librar- didn’t occur to him that it would fall on Inauguration Day, ies technologically competitive and financially strong. although he said that speaking at Midwinter held as much Peter Pearson, principal consultant at Library Strategies power as marching on Washington. and retired former president of the Friends of the St. Paul “People inherently understand how important you are (Minn.) Library, said that “strong, stable funding” is what and how important your profession is, especially in this cur- will enable a library to meet its community’s demands, but rent era,” he said. Librarians’ ability to help shape percep- fundraising may be misunderstood. “Fundraising is thank- tions is vital now, as is physically going into the community ing, nurturing, and asking for money maybe only 5% of the and meeting neighbors to create bonds of understanding. time,” Pearson said. Actor, host, magician, and author of the forthcoming “I totally fell in love with fundraising,” added Sally Magic Misfits children’s book series Neil Patrick Harris Gardner Reed, United for Libraries executive director. “I gave a high-energy, humor-filled presentation to a packed love the nurturing part of it.” auditorium at the Closing Session. “I would like to start off The “Libraries Transforming Communities: Models for by saying that I’m not at all intimidated by the most literate Change” session discussed ALA’s two-year Libraries Trans- group in America,” Harris said at the onset of the program. forming Communities initiative, which began with training “I stand here before you today with nothing but my wit, my and review at 10 libraries. In those communities, “Local good looks, and these 76 color-coded index cards,” he said, media has helped change the narrative away from budgets spilling the cards to the stage floor. and fines to services and programming,” said ALA Public Harris’s new book borrows from his own childhood expe- Programs Office Deputy Director Mary Davis Fournier. riences feeling “different” from classmates in New Mexico Courtney Breese, managing director of the National who liked “football, basketball, and football,” and he felt it Coalition for Dialogue and Deliberation, a partner in the was important to write something “aspirational in tone. I initiative, encouraged attendees to think about the specific feel so many books speak down to young readers,” he said. issues their communities are grappling with and the Laurie D. Borman, Terra Dankowski, George M. Eberhart, resources and abilities libraries and librarians have to help Miguel Figueroa, Erika L. Jenns, and Phil Morehart contrib- communities engage on those issues. uted reporting for this story. Carson Block, Ameet Doshi, Mary Mackay, Kate McNair, Chase Ollis, and Veronda Pitch- Big-name entertainment ford contributed reporting to the Symposium on the Future of Midwinter did offer a few opportunities for cathartic Libraries coverage. laughter at the news of the day, if not complete relief from it. Stand-up comic and host of CNN’s United Shades GREG LANDGRAF is a regular contributor to of America W. Kamau Bell kicked off the conference with American Libraries. He lives in Chicago. a comedic Opening Session speech that soothed burns still fresh from the contentious election. He joked that

americanlibrariesmagazine.org | March/April 2017 69 PROFESSIONAL DEVELOPMENT

Access and Resistance Being true to our professional values

ust before I began attending in governments and academia. The library library school, I took a job as a can and should be a space that welcomes library assistant in circulation everyone, regardless of personal charac- at a public library in a small but in teristics or viewpoints, but sometimes our affluent city. I loved the work, the practice own policies, spaces, and services provide Jpatrons, and my colleagues, but my tenure BY Meredith Farkas the opposite impression to some commu- did not last as long as I would have liked nity members. because of my opposition to a new tech- It is often easy to believe that we are nology policy. because I felt terrible enforcing a policy doing a good job when we provide the When I started working at the library, anathema to my professional values. services, collections, and spaces desired we handed out time-limited computer My own first experience with the by the loudest and most visible of our access passes to anyone who wanted internet was in 1994 via SEFLIN Free-Net, constituents, but we should measure our them. Users included library cardholders, a library consortium–provided free dial-up success by how well we serve the needs of people who were homeless, the residents service. Internet access opened up a new our most vulnerable community members. of a local halfway house, and people who world to me, and because of that, I’ve Are our digital collections accessible to worked in the city but didn’t live there. I always believed that technology access all, and not just the majority of patrons? loved that we provided a valuable service and instruction are core to our mission. Do we provide equitable services to to those who otherwise would not have While libraries have gotten out of the patrons who can’t physically make it to the had internet access. internet service provider game, the digital library—whether they have disabilities Six months into my job, my supervisor divide still exists. The divide might look or are distance learners? Do any of our told me that we would now provide free different than it did even a decade ago, policies unintentionally exclude members computer access only to cardholders, and but libraries still have an important role in of our community? everyone else would have to pay $5 per bridging it. Now more than ever we need to hour. Getting a library card required a I’ve been thinking a lot about both of ensure that what we do in our libraries is photo ID as well as a bill, lease, or other these long-ago formative experiences as I consistent with our professional values, official document that proved residency consider the implications of the new pres- especially those around access. Working in the city. These requirements excluded idential administration for libraries. The to be welcoming and accessible may many of the people who regularly used 2016 election has left many of our most simply require better understanding of our computers, and such a charge would vulnerable populations feeling unsafe, and our patrons and how they experience the be prohibitive for many of them. When I neoliberalism seems to be a growing force library, or it may require actively resisting suggested to my superiors that the policy forces in government, schools, or on the was unjust, I was told it was an important job. Whether it’s difficult work or not, way for the library to generate revenue. We should measure when we do it, we join a proud tradition I was taking classes on information of librarians holding to our professional policy and the foundational values of our our success by values rather than the direction the politi- profession when this change was made, cal winds blow. and I was reading article after article how well we serve about the valuable service that libraries MEREDITH FARKAS is a faculty librarian at the needs of our Portland (Oreg.) Community College and a were providing in offering internet access lecturer at San José State University School and computer instruction to those who most vulnerable of Information. She blogs at Information needed it most. I ended up quitting my Wants to Be Free. Email: librarysuccess@ job soon after the rules went into effect community members. gmail.com

70 March/April 2017 | americanlibrariesmagazine.org PROFESSIONAL DEVELOPMENT

Diverse and Accessible Podcasts How to find episodes for all audiences

n the early days of podcasting (around one. Some examples of podcasts with 2004), most podcasts were created by transcripts are: white men on topics related to technol- ■ Freakonomics: See its web page that ogy. Now podcasts exist for all kinds of includes podcast transcripts. audiences: young and old, various races dispatches ■ TED Talks: Look for an “interactive tran- Iand ethnicities, LGBTQ audiences, and BY Nicole Hennig script” link for each episode. people with disabilities. Because podcasts ■ This American Life: Look for a “tran- aren’t restricted by traditional broadcast script” link on each episode. regulations, a huge variety of program- which focuses on particular episodes from If you are providing lists of podcasts ming is available, both by established a range of podcasts and curates lists of the for users of your website, make sure that media outlets and by individuals and orga- best episodes each week. your site meets accessibility standards. nizations of all types. These days, more One more useful tool is Audiosear.ch The University of Washington’s Developing high-quality programming is produced by (audiosear.ch). It transforms speech into Accessible Websites (washington.edu/ and for diverse audiences than ever before. text, then analyzes and indexes it to create accessibility/web) offers guidance. a database. You can filter search results by Another interesting solution for people Finding diverse podcasts network, show, category, people, or topic. who have impaired vision is the option of One place to look is the website of a Its Audio Alerts feature will notify you using an Amazon Echo. It’s a Bluetooth- podcast collective called Postloudness when specific words, phrases, or names enabled speaker that has a conversational (postloudness.com). Based in Chicago, appear in a podcast. interface. For example, you can say, it aims to create a community of shows “Alexa, play the podcast This American by women, people of color, and queer- Podcasts and accessibility Life,” and it will play the latest episode identified hosts. Its goal is to encourage One of the first things that comes to mind on TuneIn, a service that contains many and support underrepresented voices to when we think about the accessibility of podcasts and internet radio stations. produce podcasts and expand diversity podcasts is that audio podcasts are perfect With podcasts continuing to surge in in programming. for people with visual disabilities. Tran- popularity, now is an excellent time for You may also want to browse directo- scripts of audio or video podcasts make librarians to gather information about ries included in podcast apps, like Pocket them accessible to people who are deaf them and integrate them into their Casts or Overcast. The iTunes Store has and those who use screen readers. They services. One of the best ways we can do one of the largest directories of podcasts are also helpful for people whose first lan- this is by acting as curators and creating available, but it does not contain all of the guage is not English, and search engines resource guides that focus on the needs world’s podcasts, as some podcasters don’t can index words spoken in the audio. of our audiences. When we are well configure their shows for it. That’s why it’s If you are making a resource guide informed about podcasts, we can help good to use specialized podcast directories that includes podcasts, you can indicate direct users to the most relevant content like PodcastLand (podcastland.com) or whether transcripts are available for each for their needs. Podcat (podcat.com). Podcat is unique because users can search for people who NICOLE HENNIG is an independent consul- are mentioned in podcasts. Transcripts of tant, helping librarians and educators to use mobile technologies effectively. She runs the Another useful resource is The Big podcasts make them website nicolehennig.com. Adapted from Listen from NPR (biglisten.org). It’s both “Podcast Literacy: Educational, Accessible, a podcast about podcasts and an email accessible to people and Diverse Podcasts for Library Users,” newsletter. Another useful newsletter is Library Technology Reports vol. 53, no. 2 The Bello Collective (bellocollective.com), who are deaf. (February/March).

americanlibrariesmagazine.org | March/April 2017 71 PROFESSIONAL DEVELOPMENT

Research–Practice Partnerships How collaborative inquiry can inform youth services

’ve been thinking a lot about the value of site observations, focus groups, and inter- research–practice partnerships (RPPs) views with teen services staff members. and how they can advance library ser- They are currently working with practicing vices for youth. These partnerships— youth librarians to create professional devel- which undertake collaborative, often matters opment models that support connected Imultidisciplinary research—lead to out- BY Linda W. Braun learning integration, and they plan to comes informed by actual practice. They publish resources to help libraries embed can provide opportunities to gain insight connected learning into their initiatives. into what makes successful library learn- projects, VIEWS2 (views2.ischooluw RPPs do not have to start with a ing and solutions to the challenges facing .edu) and ConnectedLib (connectedlib researcher approaching a library; staff youth librarianship. And because RPPs are .test.ischool.uw.edu). members can be proactive and reach out rooted in real experiences, those entering The VIEWS2 project set about to to researchers. It’s also possible that other the field of librarianship can learn, as part answer the question, “How can we know youth-serving agencies can be involved in of their academic training, what the work whether the early literacy focus of our the work. A library and a Boys and Girls ahead actually entails. storytimes makes a difference for children Club, for example, might work with a The Research + Practice Collaboratory learning to read successfully?” In this researcher as part of a partnership. (researchandpractice.org), a nonprofit multiyear endeavor, library staff members No matter who starts the partnership or that develops and tests new approaches worked with researchers to uncover and where the idea comes from, certain pre- to research and practice, says that such then articulate essential practices for high- requisites need to be addressed, including jointly conducted research “can produce quality storytimes. The results inspired adequate funding, a clear development of tools and findings that speak directly to techniques for replicating these practices partner roles, and relationship-building the concerns of educators. This approach and methods for achieving outcomes. between partners. RPPs aren’t necessar- may also represent a more ethical The RPP currently under way as a ily easy to undertake, but the benefits to approach to education research by giving part of the ConnectedLib project brings long-term library practice and policy make equal voice to the insights, experiences, together researchers and teen library them worth the effort. and complex working conditions of practi- staffers who serve a variety of populations, For more ideas on starting a partner- tioners on the front lines.” including rural, immigrant, and low- ship, I highly recommend the Educational In a 2013 white paper (bit.ly/wtg_ income youth. The goal is to figure out how Researcher article, “Research–Practice rpp), the William T. Grant Foundation to best integrate connected learning prac- Partnerships in Education: Outcomes, produced a framework and five condi- tices into teen-focused library activities. Dynamics, and Open Questions,” by tions for successful RPPs. They are long Researchers have collected data through Cynthia E. Coburn and William R. Penuel term, focus on problems of practice, are (bit.ly/2ixeNkP). committed to mutualism, use intentional Keep in mind that it’s possible, and even strategies to foster partnership, and pro- beneficial, that RPPs will lead to new inqui- duce original analyses. The benefits to ries and opportunities for discovery and While much of the foundation’s work problem solving that go beyond the orig- focuses on school classrooms, its recom- long-term library inal focus. Look at the research–practice mendations can easily be applied to a partnership as a starting point. public or school library setting. Within a practice and library context, examples of these condi- policy make RPPs LINDA W. BRAUN is a Seattle-based con- tions can be found within two Institute sultant and a past president of ALA’s Young of Museum and Library Services–funded worth the effort. Adult Library Services Association.

72 March/April 2017 | americanlibrariesmagazine.org e LearningSolutions ALA PUBLISHING

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For a full listing of current workshops and eCourses, visit alastore.ala.org/elsolutions PROFESSIONAL DEVELOPMENT

On Writing Charting librarians’ support of writers and publishers

ay Bradbury wrote Fahrenheit leagues in academic depart- 451 in the basement of UCLA’s ments across campuses, or Powell Library in a famously even off campus in service short period of time. Betty Frie- librarian’s settings, working to build dan wrote The Feminine Mys- library skills for writing in the digi- Rtique over a two-year period in the New BY Karen Muller tal age. Next is the partner- York Public Library’s Frederick Lewis Allen ship, or congruence, of two documents, Room. Katherine Hall Page dedicated The the Association of College and Research Body in the Sleigh to librarians who helped plagiarism. This model does not address Libraries’s (ACRL) Framework for Infor- her be sure of her details. Some of us how to cite properly but rather seeks to mation Literacy for Higher Education and may have been recognized by researchers change students’ understanding of why Framework for Success in Postsecondary when their scholarly books were pub- plagiarism and cheating is unethical. Writing, from the Council lished. This roundup gathers titles on the After presenting the principles, the of Writing Program Administrators, ways libraries support writers, who in turn authors offer guidance in developing a National Council of Teachers of English. are among the heaviest library users. curriculum for instruction, as well as The third partnership is the iterative, or ways to evaluate its efficacy after the “braided,” relationship between writing Librarians work with course is complete. Rowman and Littlefield, and research. The 14 essays are grouped students at an early age to 2016. 158 P. $75. 978-1-4422-6440-3. (Also available in three themes based on individual teach the importance of as an ebook.) authors’ experiences. The largest section documenting sources and covers modeling the partnerships, inte- not plagiarizing others’ In Rewired: Research–Writing Partnerships grating the concepts into course offerings, work. Teaching Plagiarism within the Frameworks, Randall McClure teaching the frameworks, and developing Prevention to College Students: An has gathered essays on putting writing blended instructional models. Finally, Ethics-Based Approach, by Connie instruction and information literacy there are three essays on program assess- Strittmatter and Virginia K. Bratton, together. First there is the partnership ment. ACRL, 2016. 330 P. $68. PBK. 978-0-8389- presents a model to address intentional between academic librarians and col- 8904-3. (Also available as an ebook.)

THE BESTSELLERS LIST

TOP 3 IN PRINT 1 | Creating Inclusive 2 | The New Instruction 3 | Effective Difficult Library Environments: Librarian: A Workbook Conversations: A Step- A Planning Guide for for Trainers and Learn- by-Step Guide by Cather- Serving Patrons with ers by Candice Benjes-Small ine Soehner and Ann Darling Disabilities by Michelle and Rebecca K. Miller Illustrated with real-world Kowalsky and John Woodruff This book cuts through the jargon and examples of both successful and unsuc- Packed with research-based best prac- rhetoric to ease the transition into library cessful difficult conversations, this book tices and handy checklists, this resource instruction, offering support to all those will serve as an important leadership tool enables libraries to create and maintain involved, including library supervisors, for handling change and conflicts in the inclusive environments for all patrons. colleagues, and trainees. library workplace.

74 March/April 2017 | americanlibrariesmagazine.org PROFESSIONAL DEVELOPMENT

Less scholarly and more practical, and ing data in print. Data Visu- and information producers, contrasting intended for the library user, is The Craft alization: A Guide to Visual traditional book publishing with self- of Research, by Wayne C. Booth, Gregory Storytelling for Libraries, publishing. Other chapters cover library G. Colomb, and Joseph M. Williams, and edited by Lauren Magnuson, services that support authors, ways to expanded for this fourth edition by Joseph offers a range of alterna- use social media for promotion, and open Bizup and William T. Fitzgerald. The tive methods. Although it access. Libraries Unlimited, 2016. 154 P. $65. PBK. authors contend that anyone is intended for administrative advocacy 978-1-4408-4158-3. (Also available as an ebook.) can—and should—be a use, the concepts explored can be used researcher, that the skills by writers and researchers, particularly Literary Publishing in the will help a person be a better those whose work is created digitally and Twenty-First Century, edited reader who is critical of the will remain digital. The essays begin with by Travis Kurowski, Wayne facts presented and of the core principles of data preparation for Miller, and Kevin Prufer, is a arguments being made. They then present visualization. Several chapters then cover collection of essays on the process of going from a question to a specific technical applications to display contemporary publishing finished report. They offer tips on using the data, with numerous case studies and from the perspectives of literary journals, a library, evaluating resources, pursuing examples. The last two chapters address small presses, major publishing houses, sources, and preparing and annotating a integrating data visualization into infor- international journals, critics, digital bibliography. The middle section of the mation literacy and using infographics publishers, and literary agents. The book guide is about using the findings to make to teach data literacy. Rowman and Littlefield, looks at facets of the shifting landscape, a cogent argument, ensuring that reason- 2016. 248 P. $95. 978-1-4422-7110-4. (Also available considering a recent conundrum that ing can be supported, and looking at the as an ebook.) finds the number of graduates with MFAs findings and arguments from the reader’s in creative writing increasing as the viewpoint to be sure it holds up. The user Libraries Partnering with number of people who read books perspective continues with the writing Self-Publishing: A Winning declines. The essays are a pleasure to phase—including drafting editions, Combination, by Robert read, but the landscape they describe may documenting, presentation, and the all- J. Grover, Kelly Visnak, already have changed. Twenty-first important critical read from an external Carmaine Ternes, Miranda century publishing is a fast-changing reader—then rewriting. University of Chicago Ericsson, and Lissa Staley, environment, and one libraries must try Press, 2016. 336 P. $45. 978-0-2262-3956-9. (Also is written to aid librarians as they support to understand. Milkweed, 2016. 312 P. $20. PBK. available as an ebook.) library users who self-publish their work. 978-1-5713-1354-6. (Also available as an ebook.) The authors cover how publishing is The authors of The Craft of Research changing, particularly how the lines have KAREN MULLER is librarian and knowledge address only traditional ways of present- blurred between information consumers management specialist for the ALA library.

The To p -Selling Books from ALA Publishing (Since January 1, 2017)

TOP 3 IN EBOOKS 1 | The Librarian’s Nitty- 2 | The Top Technol- 3 | The Weeding Gritty Guide to Content ogies Every Librarian Handbook: A Shelf- Marketing by Laura Needs to Know: A by-Shelf Guide Solomon LITA Guide edited by by Rebecca Vnuk Filled with nuts-and-bolts Kenneth J. Varnum This handbook takes the advice on how to increase the library’s Varnum and his handpicked team of guesswork out of a delicate but neces- value to its users, this guide speaks contributors show library technology sary process, giving public and school directly to public relations personnel, web staff members and administrators where library staffers the knowledge and confi- librarians, and other staffers responsible to invest time and money to receive the dence to effectively weed any collection for a library’s online presence. greatest benefits. of any size.

americanlibrariesmagazine.org | March/April 2017 75 Crowley Imaging Services’s new 100MP digital back camera system

recent years, it has expanded its audio preservation services to include cutting-edge technologies. In 2014, NEDCC began offering IRENE imaging, which uses high- resolution digital imaging to cap- ture sound information on grooved recording media such as wax cylinders and records. Specialized software then extracts audio infor- mation from the images, allowing even audio that would otherwise be unplayable to be digitized. More traditional, stylus-based Saving Your Media digitization is also available, and its audio preservation services Digitization of audio, print, and film have recently expanded to include other audio formats, including film and magnetic tape, making it an igitization can be a complex Its imaging services focus solely ideal resource for institutions with task, especially when fragile on document and data capture and audio collections that have yet to D or obsolete media are a part include paper scanning, bound be digitized. Media submitted for of your collections. These services book scanning, archival preserva- digital transfer can also be cleaned, aim to simplify the process. tion scanning, micrographics, and rehoused, and repaired, and paper image hosting and viewing. Pricing containers and manuscript materi- Document capture at is based on project size and scope. als that are provided with the audio Crowley Imaging Services The baseline for production-level can be digitized. The Crowley Company has been projects is 50,000 images, which Cost estimates are tailored to providing micrographic and digital allows for volume pricing; however, specific projects and may require archiving services for more than projects of all sizes are considered. the submission of sample materials. 30 years. Crowley Imaging Ser- For collections that cannot be easily NEDCC maintains a list of current vices uses equipment from its man- transported, Crowley offers onsite grant opportunities for audio ufacturing arm and other vendors imaging services. preservation. Consulting services, to offer services to libraries and More information on Crow- archives that don’t have an in-house ley Imaging Services is available digitization department. The at thecrowleycompany.com/ company recently purchased two imaging-services. Phase One IQ3 100MP digital back camera systems, which include Audio preservation at the first 100-megapixel sensor. Northeast Document The cameras have a larger field of Conservation Center view, higher-resolution scans, and The Northeast Document Conser- advanced color management, cap- vation Center (NEDCC) is known turing a wide range of materials for preservation and restoration Northeast Document Conservation with precision and accuracy. of paper-based collections. In Center’s IRENE imaging

76 March/April 2017 | americanlibrariesmagazine.org SUBMISSIONS To have a new product considered, contact Carrie Smith at [email protected].

Archiving and Access with Preservica Cloud Edition including collection-level assess- Kinetta How do you use Preservica CE? ment, workshops, and webinars are Archival Film The Archives and Research Center USER: Sarah Hayes, Scanner digital archivist, the also available. (ARC) uses Preservica CE for Trustees of Reser- For more information on NEDCC two main functions. First, it is an vations, Archives audio preservation services, visit OAIS (open archival information and Research nedcc.org/audio-preservation. system)-compliant digital preser- Center, Sharon, Mass. vation system that has allowed us Film digitization with to begin providing the same care PRODUCT: Preservica Cloud Edition (CE) the Kinetta Archival for our digital materials as we do Film Scanner for our physical collections. We DETAILS: Preservica CE is a cloud- The Kinetta Archival Film Scan- also use Preservica’s public-facing hosted preservation and public ner, invented by filmmaker Jeff component, Universal Access, to access platform that allows small Kreines, is designed to create host our online collections catalog institutions to provide access to high-resolution scans, especially of (thetrustees.org/collections). resources without local IT sup- damaged and fragile films. A simple port or servers. but highly adjustable system passes How does Preservica CE serve the film through particle transfer your archive’s needs? Preser- rollers, which clean and drive the vica’s expansive preservation capacity makes it possible for ARC film before it passes over a curved to responsibly collect and protect the many types of digital assets gate that allows even warped film at the Trustees. Furthermore, Universal Access has solved a major to lie flat on the scanning surface. obstacle for us: how to provide access to our Together the scanner head, optics, collections and increase the opportunities for dis- and gates allow full edge-to-edge covery. Using the WordPress framework, we have image scanning. It accepts a wide launched an online collections catalog and, with range of sizes and formats, includ- responsive design, the catalog can be used on a ing negative and reversal film. range of devices. The full system, including a What are the main benefits? Like many small non- capture computer with proprietary profits, the Trustees currently does not have a large software and 16 TB of memory, in-house IT team, and we’re not in a position to gates for 8, 16, and 35 mm film, and Preservica host our own site. Preservica CE is fully hosted and the support installation and training, is available Cloud Edition service has been an invaluable resource. With Preservica doing for $129,995. A more basic version, the heavy lifting for hosting, support, and maintenance, our with a base price closer to $40,000, team is able to focus on expanding and processing new collections, is slated for release in 2017, allow- creating catalog records in PastPerfect, and adding more content ing libraries and archives with a to the online catalog. Through Preservica, we are able to protect, smaller film digitization budget to manage, and share our collections with one system. take advantage of this technology. It provides the same scanning capabil- What would you like to see improved or added to the service? ities but scans a more limited range Universal Access does not offer as many customization options as of film sizes and does not include a we would like, and there are ways in which the design is not as user- capture computer. friendly as it could be. However, part of why we selected Preservica For more information on the was its dedication to evolving along with its customers and industry Kinetta Archival Film Scanner, visit standards. Based on feedback from the user community, the company kinetta.com. has begun designing an improved release of Universal Access. •

americanlibrariesmagazine.org | March/April 2017 77 Veronica Stork became director of Pine ON THE MOVE Plains (N.Y.) Free Library January 9.

Gage Andrews became library technol- In November Stan Trembach joined the ogy officer at Seattle Public Library in Jennifer Lautzenheiser, director University of Northern Colorado Libraries November. of Middle Georgia Regional Library in Greeley as education librarian. In December Elizabeth Beckman was System in Macon, received the appointed archives and manuscripts Public Librarian of the Year Award librarian at George Mason University from the Georgia Public Library PROMOTIONS Libraries in Fairfax, Virginia. Service January 7. January 12 Loudoun Jean Bosch became director of Winter- Christopher Prom, assistant County (Va.) Public set (Iowa) Public Library October 17. university archivist and Andrew Library promoted Leah S. G. Turyn Endowed Professor at Bromser-Kloeden to Maria R. Estorino the University of Illinois at Urbana- division manager, col- became director of the Champaign, and Kate Murray, IT lection management Louis Round Wilson services. Library and associate specialist at the Library of Con- gress’s Technology Policy Director- university librarian for In November Jesse Butz was promoted special collections at the ate, have been named cochairs of to director of Sycamore (Ill.) Public University of North Caro- the Andrew W. Mellon Foundation’s Library. lina at Chapel Hill January 1. and Digital Preservation Coalition’s Task Force on Technical Approaches The University of North Reading (Pa.) Public Library appointed for Email Archives. Texas Dallas College of Bronwen Gamble executive director in • Law promoted Lewis October. Giles to assistant direc- In November Rebecca Garber became In November Brook Minner became tor of library services librarian at Pocahontas County (W.Va.) director of Brooksville (Maine) Free December 1. Free Libraries’ Linwood Community Public Library. Lied Scottsbluff (Nebr.) Public Library Library. January 3 Akilah Nosakhere became promoted Noelle Thompson to director Kimberly Hoffman became lead of the director of Muncie (Ind.) Public Library. in November. sciences/technology team and Mercer Library at George Mason University December 19 Michelle Perera joined Pas- Prescott/Nevada County (Ark.) Library Libraries in Fairfax, Virginia, in October. adena (Calif.) Public Library as director. and Educational Facility promoted Theresa Tyree to librarian in January. On January 4, Chris Iweha was Alessandra Petrino became children’s appointed associate director for public librarian at Weston (Conn.) Public Lisle (Ill.) Library District promoted services at Richardson Library at Library December 6. Tatiana Weinstein to executive director Morgan State University in Baltimore. January 1. Jackson County (Oreg.) Library Ser- Jessica Kerr became director of Wood- vices appointed Jamar Rahming as stock (N.Y.) Public Library District Jan- director in December. RETIREMENTS uary 1. Laura Ramos joined George Mason Uni- January 23 Alan Kornblau became versity Libraries in Fairfax, Virginia, as Patricia Lowrey retired as director of president and chief executive officer of resource sharing librarian in December. Cleveland Public Library’s technical ser- Amigos Library Services in Dallas. vices department January 13. December 27 Kristine L. Seibert January 3 Michelle Malone was pro- became children’s librarian at Wyomiss- Chris Nolan retired as director of Ridge- moted to director of Belleville (N.J.) ing (Pa.) Public Library. field (Conn.) Library December 31. Public Library and Information Center. January 9 Jennifer Spillman became Sharon Quint, children’s director at January 2 Brenda J. McKinley became director at Muskingum County (Ohio) Brockton (Mass.) Public Library, retired director of Ridgefield (Conn.) Library. Library System. in December.

78 March/April 2017 | americanlibrariesmagazine.org SUBMISSIONS Send notices and photographs to Amy Carlton, [email protected].

MORE ONLINE americanlibrariesmagazine.org/currents

Stephanie Saroff retired as executive director of Schaum- burg (Ill.) Township District Library in Robert “Bob” Alan, 69, head of serials and acquisitions at Penn State Univer- December. sity, died August 13. He was an active presenter and author on acquisitions and serials during his career and held several leadership positions in the Association Kathy Seelig retired as executive director of Lisle (Ill.) Library District December 31. for Library Collections and Technical Services (ALCTS), including serving on the ALCTS Board of Directors, chairing the Acquisitions Section and its Nominat- Virginia Dowsing Toli- ing Committee, and serving on committees in the Acquisitions and Continuing ver, associate university Resources Sections. librarian at Washington University in St. Louis, Karen Avenick, 70, former head of reference services and assistant director of retired in January after Camden County (N.J.) Library System, died December 25. She was the origi- more than 35 years at nal chair of the South Jersey Regional Library Cooperative Advocacy Team and the university. 2002–2003 president of the New Jersey Library Association.

Eileen Veideman retired as head Laurence J. Kipp, 102, died November 10. He served in the US Air Force 1942– librarian of Okanagan Regional Library’s 1946 and was discharged as a staff sergeant. He served as executive director of Sicamous (B.C.) branch in February. the American Book Center for War Devastated Libraries in Washington, D.C., and held posts in the Harvard College Library. In 1954 he moved to the Baker Library AT ALA at the Harvard Business School and was named librarian there in 1964. After his first retirement, Kipp served for a year and a half as acting librarian of Har- Adriane Alicea joined ALA as HR assis- vard College, and later as acting chief librarian at Brown University and Emory tant January 4. University. Peggy Galus joined ALA Editions/Neal Schuman as manager of sales and cus- Margaret “Meg” Kolaya, 69, director of Scotch Plains (N.J.) Public Library tomer service November 21. (SPPL) from 2002 until her 2015 retirement, died December 2. During her career, she also held several positions at the New Jersey Library Association. She Chris Keech was promoted to director founded “Libraries and Autism: We’re Connected,” a project to help libraries serve of Production Services December 22. individuals with autism and their families by providing training materials and In December, Megan McFarlane, coor- workshops, for which she won an award in 2009 from the Association of Spe- dinator of the Campaign for America’s cialized and Cooperative Library Agencies, Keystone Systems, and the National Libraries in ALA’s Public Awareness Organization on Disability. SPPL was also the first library in New Jersey to host Office, left ALA to join Chicago Public the Next Chapter Book Club, a book club for teens and adults with intellectual and Library as mobile STEAM librarian. developmental disabilities.

Steven Pate joined the Information Robert W. White, 70, executive director of the Bergen County Cooperative Technology and Telecommunica- Library System (BCCLS) from 1986–2015, died December 16. He is credited with tions Services and ALA Editions/Neal increasing BCCLS’s membership from 21 public libraries in Bergen County to 77 Schuman teams as e-store systems proj- across four counties (Bergen, Essex, Hudson, and Passaic) in what is now New ect manager December 5. Jersey’s largest independent library system. In 2015, the New Jersey Library Asso- Emily Wagner joined the Office of Gov- ciation honored him with its Library Champion Award. That same year, BCCLS ernment Relations as information man- created The Robert W. White Scholarship to provide financial assistance to BCCLS ager in January. library employees working toward their MLIS.

Charlie Wapner became senior research Harold F. Worthley, 87, former director of the Congregational Library and associate for ALA’s Office for Informa- Archives in Boston for nearly 30 years, died October 21. Worthley was also a tion Technology Policy in December. religious scholar, compiling as his doctoral dissertation an inventory of 17th- and Lina Zabaneh joined Conference Ser- 18th-century manuscript church records, which remains iconic among research- vices as conference coordinator Novem- ers of colonial New England religion. • ber 8.

americanlibrariesmagazine.org | March/April 2017 79 the BOOKEND A Whale of an Archive

he New Bedford (Mass.) Whal- ing Museum presents massive Tsights for its visitors: the skeletons of blue, humpback, sperm, and North Atlantic right whales, and a half-scale whale ship built in 1916. But something even larger can be found in the museum’s library. It holds an immersive array of whaling-related materials: more than 18,000 books on US and international whaling history and New England regional history, 750,000 photo- graphs, a 700-piece cartographic collection, 2,400 log books and journals—the largest collection in the world—and three first editions of Moby-Dick (Herman Melville worked in New Bedford as a whaler and used the town as a setting in the book). For Mark Procknik, the museum’s librarian, working there has been a dream come true. “I’ve always had an interest in maritime history,” he says. When a position opened while he was an intern at the library seven years ago, Procknik was placed at the helm. “The stars just kind of aligned,” he says. Now he steers researchers toward pri- mary sources, educates school groups, and maintains the collection. When asked to name his favorite piece, Procknik describes a whaling journal kept by Captain Edmund Gardner aboard the ship Winslow in the early 1800s. “It’s a firsthand account of a whale chewing his head,” he says. “It’s a pretty remark- able story.”

THE BOOKEND showcases librarians, their work, and their work spaces. For consideration, please send press mate- rial to [email protected]. Photo: K&A Photography LLC Photography K&A Photo:

80 March/April 2017 | americanlibrariesmagazine.org

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