The Role of University Libraries in Human Resources Development of Bangladesh: a Study
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THE ROLE OF UNIVERSITY LIBRARIES IN HUMAN RESOURCES DEVELOPMENT OF BANGLADESH: A STUDY DOCTOR OF PHILOSOPHY JAYANTI RANI BASAK DEPARTMENT OF INFORMATION SCIENCE AND LIBRARY MANAGEMENT UNIVERSITY OF DHAKA OCTOBER, 2016 To My Parents My husband Ashish Das and son Abhijeet Das- Source of all my inspiration THE ROLE OF UNIVERSITY LIBRARIES IN HUMAN RESOURCES DEVELOPMENT OF BANGLADESH: A STUDY The Role of University Libraries in Human Resources Development of Bangladesh: A Study Thesis Submitted to the University of Dhaka for the award of the Degree of Doctor of Philosophy By JAYANTI RANI BASAK Supervisor Professor S.M. Mannan, PhD Department of Information Science and Library Management University of Dhaka Bangladesh October, 2016 S.M. Mannan, PhD Department of Information Professor Science and Library Management University of Dhaka Dhaka – 1000. Tel: +880-2-9661920-73 Ext.-6380 E-mail: [email protected] CERTIFICATE Certified that the work incorporated in the thesis entitled The Role of University Libraries in Human Resources Development of Bangladesh: A Study was carried out by Jayanti Rani Basak under my supervision. (S. M. Mannan, PhD) Supervisor DECLARATION CERTIFICATE I do hereby declare that the thesis entitled, “The Role of University Libraries in Human Resources Development of Bangladesh: A Study” submitted to the Department of Information Science and Library Management, University of Dhaka, Bangladesh for the degree of Doctor of Philosophy in Information Science and Library Management, is an original work of mine. No part of it, in any form, has been submitted to any university or institute for any degree or diploma. --------------------------------- Jayanti Rani Basak ACKNOWLEDGEMENT All praises are due to the almighty “God” the great creator of the universe who enables me to pursue my higher education in the field of Information Science and Library Management and finally gave me the patience to complete successfully the research works and write-up of this manuscript. I express my immense indebtedness, heart-felt gratitude, sincere appreciation, profound regard and deep sense of respect to my supervisor Dr. S. M. Mannan, Professor, Department of Information Science and Library Management, University of Dhaka, Bangladesh for his scholastic guidance and advice, constructive supervision, from the beginning to the completion of this work. I express deep gratitude to all the respected teachers of the Department of Information Science and Library Management, University of Dhaka, Bangladesh for their valuable suggestions, affectionate encouragement and kind cooperation at every step throughout the period of the research work. I am especially indebted to the librarians and library staff of the ten sampled university libraries who kindly cooperated with me and also introduced me to the library users for this study. I am thankful to all the respondents who spared their valuable time to fill-in the lengthy questionnaire and also spare time for the interview. Lastly, I would like to express gratitude to my father, mother, brothers, friends and colleagues for their contribution and encouragement during my study period. I wish to record my deep gratitude to my husband Ashish Das and son Abhijeet Das for their sacrifices and constant encouragement that helped me to complete the work smoothly. Besides, I owe to all other well wishers for their endless patience, sacrifice encouragement that made everything possible in my life. Dhaka October 2016 Jayanti Rani Basak vi TABLE OF CONTENTS Acknowledgement vi Table of Contents vii List of Tables viii List of Figures xiii List of Abbreviations and Acronyms xv Chapter I : Introduction 1 - Rationale of the study 4 - Objectives of the study 5 - Methodology 6 - Scope of the work 12 - Limitation of the study 12 - Organization of the text 13 Chapter II : Literature Review 15 Chapter III : Historical development of Universities and their Libraries in Bangladesh 30 Chapter IV : Role of University Libraries in Human Resources Development 47 Chapter V : Existing Status of Selected Universities and their Libraries 64 Chapter VI : Data Analysis and Findings of the Study 111 Chapter VII : A Plan for Developing HRD Programme of University Library 172 Chapter VIII : Recommendations and Conclusion 178 References 187 Appendices 196 vii LIST OF TABLES Table 1: Variables and indicators for libraries 08 Table 2: Variables and indicators for users 09 Table 3: Selected university libraries under the survey 10 Table 4: Public Universities of Barisal Division 33 Table 5: Public Universities of Chittagong Division 33 Table 6: Public Universities of Dhaka Division 34 Table 7: Public Universities of Khulna Division 35 Table 8: Public Universities of Mymensingh Division 35 Table 9: Public Universities of Rajshahi Division 35 Table 10: Public Universities of Rangpur Division 36 Table 11: Public Universities of Sylhet Division 36 Table 12: Special Public Universities of Bangladesh 36 Table 13: Private Universities of Barisal Division 37 Table 14: Private Universities of Chittagong Division 37 Table 15: Private Universities of Dhaka Division 38 Table 16: Private Universities of Khulna Division 42 Table 17: Private Universities of Mymensingh Division 42 Table 18: Private Universities of Rajshahi Division 42 Table 19: Private Universities of Sylhet Division 43 Table 20: International Universities 44 Table 21: Respondent by gender 111 viii Table 22: Age level 112 Table 23: Percentage distribution about the type of user by type of university 112 Table 24: Frequency of usage of library 113 Table 25: Getting materials delivered 114 Table 26: Sources of desired materials 115 Table 27: Preferred language 116 Table 28: Satisfaction level for meeting information needs 116 Table 29: Problems faced using library materials 117 Table 30: Spending time for internet browsing in library in a week 118 Table 31: Usage of computer 119 Table 32: Preferable place for using computer 119 Table 33: Time spent on average to use computer regularly 120 Table 34: Type of documentary sources used for seeking information 120 Table 35: Using other libraries in Dhaka a part from own library 121 Table 36: Percentage distribution about name of library 121 Table 37: Asking library staff to obtain materials 122 Table 38: Users’ knowledge about library software 123 Table 39: Time spent to get service from the library staff 123 Table 40: Attitude of library staff for providing services 124 Table 41: Opinion about library up to date collection 124 Table 42: Opinion about adequate collection of the information sources 125 Table 43: Frequency of using library catalogue 126 ix Table 44: Assistance sought from library staff 126 Table 45: Sources of knowledge about new publications of the library 127 Table 46: Services used most frequently in the library 128 Table 47: Necessity for internet searching 129 Table 48: Marketing of information products and services 130 Table 49: Facilities of renewal of books through email 130 Table 50: Suggestions for improving library services 131 Table 51: Frequency of usage of library 133 Table 52: Sources of desired materials 133 Table 53: Satisfaction level for meeting information needs 134 Table 54: Opinion about adequate collection of the information sources 134 Table 55: Services used most frequently in the library 135 Table 56: Purposes for using university library 135 Table 57: Satisfaction from library services 136 Table 58: University library hours 137 Table 59: Total library resources of the university 137 Table 60: Quantity of procurement of titles/volumes in a year 138 Table 61: Various sections of the universities 138 Table 62: Air- conditioning facility 139 Table 63: Year of library computerization or automation 139 Table 64: Providing services of the libraries 140 Table 65: Used classification scheme 141 Table 66: Used cataloguing code 142 x Table 67: Charging system of the university 142 Table 68: Methods of processing 142 Table 69: Used Technology in library 143 Table 70: Used list of subject heading 143 Table 71: Library annual budget in Taka 144 Table 72: Fund of library 145 Table 73: Library operation system 145 Table 74: Functions through computer and related technologies 146 Table 75: Satisfaction with infrastructural facilities to provide effective library 146 Table 76: Quantity of computers in library 147 Table 77: Audio-visual facilities 147 Table 78: Used automation software 148 Table 79: Satisfaction with existing library modernization 148 Table 80: Subject Database search facilities 149 Table 81: Number of staff 150 Table 82: Automation of library services 151 Table 83: Manpower for library automation 151 Table 84: Number of employee having computer background 152 Table 85: Provision for training of library staff 152 Table 86: Average number of library staff who has received training 152 Table 87: Provided Internet searching facilities 153 Table 88: Purposes for internet searching 153 xi Table 89: Marketing of information products and services 154 Table 90: Provision of issue and renewal of books through email 154 xii LIST OF FIGURES Figure 1: Users needs and demands 02 Figure 2: Respondents about gender by type of university (in %) 156 Figure 3: Respondent about age level by type of university (in %) 156 Figure 4: Respondent about the type of user by type of university (in %) 157 Figure 5: Frequency of usage of library by type of university (in %) 157 Figure 6: Materials as source from where found out desired information by type of university (in %) 158 Figure 7: Language preferred to get information from