Community Learning Service Delivery Plan 2006

Caerphilly County Borough Council

Community Learning Service Delivery Plan

2006 / 2007

Community Learning Service Delivery Plan 2006

Contact Name: Steve Mason

Address: CBC

Community Education Office

Council Offices

Ystrad Fawr

Ystrad Mynach

Hengoed

CF82 &EP

Telephone: 01443 863200

Email: [email protected]

LA Authorisation: Director of Education and Leisure

Plan approved by David Hopkins, Director Of Education and Leisure:

Date: Community Learning Service Delivery Plan 2006

Contents

Page

Introduction 5

Context 5

Main Priorities 6

Partnership Arrangements 7

Learning Activity 2006/07 and Other Enabling Outputs 8

Basic Skills Update 16

Delivery Locations 17

Support for Learners 18

Quality Improvement 19

Financial Information 22

Community Learning Service Delivery Plan 2006

INTRODUCTION

The 2006/07 plan builds on previous operational and strategic plans submitted and approved by ELWa. The plan is complied by the Principal Community Education officer and the Senior Community Education officer responsible for the management of Adult Community Education (ACE) provision in Caerphilly. The process followed in compiling the plan takes cognisance of periodic reviews of the previous plan, outcomes of quality programme audits, funding implications, learner attainment, links to regional trends, links to the Caerphilly Community plan and crucially local knowledge. The plan will be submitted to the Caerphilly Education for life strategic group (formerly the Caerphilly CCET) for their approval.

CONTEXT

The essence of Caerphilly Adult Community Education (ACE) programme concerns the support of the Local Authority Community Strategy, which has four aims, these being: -

Living Environment

Improves peoples living environment through targeted actions, regular information and advice

Regeneration

Create prosperity and employment in the county borough on a sustainable basis.

Education for Life

Promote a lifelong learning culture underpinned by improving standards of educational achievement and quality.

Health and Well-Being

Fully contribute towards improvement in health, safety and well being of all sections of the community.

Within Caerphilly there is a robust system of performance management which Community Education, as part of Life Long learning, is measured against via the submission of an annual service improvement plan (SIP). The SIP requires appropriate linkage to the 28 Community strategy objectives which enable the council to active its four community strategy aims. The SIP is available for further information if required.

The plan also supports the outcomes of the Community Learning project, which supersedes the previous RISE group and supports the Community First training partnership, of which Community Education is a key partner. This aspect of supported programming will be discussed further in section 4”Parnership Arrangements”. Community Learning Service Delivery Plan 2006

MAIN PRIORITIES

The main priorities for the coming year 2006-07 in addition to ongoing operational priorities clearly identified in previous plans i.e. marketing, recruitment, learning support and satisfaction, attainment and quality controls etc. concern: -

1. Developing the RISE network to maximise potential 2. Develop basic skills provision 3. Address quality improvement issues 4. Risk assessment

1. RISE Development –throughout 2005/06 a major programme of capital work has been undertaken in a number of Community Education centres. The capital work, which has been funded via RISE and European money, is almost complete (July 2006). The priority for Community Education and its partners is to now concentrate on programmes, which attract new learners to the vastly improved buildings. This process is now underway with marketing and utilisation of key staff to maximise use of additional equipment, such as music computer technology, and mobile provision via the use of ‘people carriers’. The number of RISE learners attracted will continue to be submitted to DELL.

2. Develop basic skills provision (an update of basic skills provision is identified in section 6) Community Education will continue to develop the role of the Basic Skills Unit with provision such as, basic skills classes, family learning, LAP and NAP courses and engaging with learners identified via the Community Learning project (the basic skills manager line manages the CLP basic skills specialist outreach worker)

3. Address quality improvement issues (further details on the following priorities in Quality Improvement section).

a. Bilingual aspects – courses

b. Guidance / Induction / Challenge / Progression ● Learner Support ● Learner Challenge / Tracking Assessments ● Learner Progression Opportunities

c. C.P.D.

d. Provider Collaboration ● Joint training ● Signposting ● Resource allocation ● Eradicate duplication

e. C.R.B.

Community Learning Service Delivery Plan 2006

f. Learner Environment

g. SMART Targets ● Retention ● Successful completion ● Progression ● Action planning

h. Supervision and Appraisal

i. Self Assessment – contribution from all staff

j. MIS System

4. Risk assessment – a number of Community Education buildings based upon school sites will undergo detailed risk assessment by the Directorate of Health and Safety team during 2006-07. Following the risk assessments, action plans will be devised to address any issues identified

PARTNERSHIP ARRANGEMENTS

The location of Community Education within the Directorate of Education and Leisure is significant because the Directorate is accountable via its strategic plan to ensure partnership working to deliver CCBC’s community strategy. Therefore there are clear strategic drivers to ensure Community Education works in partnership with internal and external partners. For example: -

Regeneration Community Education is a key partner in the Community First training initiative. Provision is delivered throughout the 16 Community First ward partnership areas.

Education for Life Community Education is a partner with the Education for Life Strategic Partnership (formally CCET). Provision is via a number of routes such as, Basic skills, Community Learning Project, libraries, community centres and the RISE network. Community Education is a key member of the Caerphilly Community Focused Schools group that has been established to develop this initiative in Caerphilly

Coleg Gwent Community Education delivers the majority of community provision in Caerphilly on behalf of via a franchise arrangement.

Ystrad Mynach College Community Education delivers community provision on behalf of Ystrad Mynach College via a franchise arrangement.

Voluntary Sector Community Learning Service Delivery Plan 2006

Community Education supports in partnership, within its infra structure, the delivery of a wide range of provision by the voluntary adult education sector, such as, the Workers Education Association, University of the Valleys and GAVO.

LEARNING ACTIVITY 2006/07 AND OTHER OUTPUTS

Include relevant delivery tables only

Table 1: Direct Delivery Enrolments 2006/07

QCA/ACCAC Sector Subject Area 1 August 06 - 31 July 07 Number of Enrolments Qualifications Level/s Enrolments 1. Health, Public Services and Care NARS Level 2 50 2. Science and Mathematics N/A 12 3. Agriculture, Horticulture and Animal Care 4. Engineering and Manufacturing Technologies 5. Construction, Planning and the Built Environment 6. Information and Communication N/A 50 Technology 7. Retail and Commercial Enterprise 8. Leisure, Travel and Tourism N/A 200 9. Arts, Media and Publishing N/A 630 10. History, Philosophy and Theology N/A 12 11. Social Sciences 12. Languages, Literature and Culture N/A 15 (excluding Welsh for Adults) 12a. Welsh for Adults N/A 20 13. Education and Training 14. Preparation for Life and Work (excluding ABE & ESOL and ILS Moderate and Profound) 14a. Independent Living Skills (Moderate) 14b. Independent Living Skills (Profound) 14c. Adult Basic Education N/A 50 14d. ESOL 15. Business, Administration and Law Community Development Total Direct Delivery Enrolments N/A 1039 Community Learning Service Delivery Plan 2006

• Qualifications need to include only those that have received National Assembly approval, as per the Learning and Skills Act 2000. • ‘Enrolment’ is equivalent to LLWR ‘Learner Activity’ Community Learning Service Delivery Plan 2006

Table 2(i): Contracted In Enrolments 2006/07

QCA/ ACCAC Sector Subject Area 1 August 06 - 31 July 07 Number of Enrolments Qualifications Level/s Other provision 1. Health, Public Services and Care 2. Science and Mathematics 3. Agriculture, Horticulture and Animal Care 4. Engineering and Manufacturing Technologies 5. Construction, Planning and the Built Environment 6. Information and Communication Technology 7. Retail and Commercial Enterprise 8. Leisure, Travel and Tourism 9. Arts, Media and Publishing 10. History, Philosophy and Theology 11. Social Sciences 12. Languages, Literature and Culture (excluding Welsh for Adults) 12a. Welsh for Adults 13. Education and Training 14. Preparation for Life and Work (excluding ABE & ESOL and ILS Moderate and Profound) 14a. Independent Living Skills (Moderate) 14b. Independent Living Skills (Profound) 14c. Adult Basic Education 14d. ESOL 15. Business, Administration and Law Community Development Total Contracted In Enrolments N/A

Contracted In: Franchise/third party contracts for LEA delivery on behalf of another ELWa funded provider Community Learning Service Delivery Plan 2006

Table 2(ii): Contracted In Enrolments 2006/07 (Use table 2ii instead of 2i if the Local Authority contracts in from more than 1 college)

QCA/ACCAC Sector Subject Area 1 August 06 – 31 July 07 Number of Enrolments on behalf of Ystrad Mynach College Coleg Gwent Total by SSA Qualifications Level(s) Enrolments Qualifications Level(s) Enrolments Qualifications Level(s) Enrolments 1. Health, Public Services and Care OCN Class 2 167 Risk 2 350 12 1+2+3 517 Room Assessment Assistant First Aid at 2 Health + 2 Work Safety Basic Food 2 Risk 2 Hygiene 2 Assessment Paediatric 2 First aid at 2 First Aid 2 Work OCN Class 2 Youth Work 2 Room Training Assess 2+3 NARS Pool 2 CACHE Lifeguard 2. Science and Mathematics Maths GCSE 8 1 GCSE 8 3. Agriculture, Horticulture and Animal Care 4. Engineering and Manufacturing Technologies 5. Construction, Planning and the Built Environment 6. Information and Communication CLAIT 2+3 50 OCN Entry 1+2+3 660 3 1+2+3 710 Technology OCN entry 1+2+3 Level level 7. Retail and Commercial Enterprise 8. Leisure, Travel and Tourism Day Skipper Yacht 6 1 N/A 6 Master 9. Arts, Media and Publishing OCN 1+2+3 290 OCN 1+2+3 190 2 1+2+3 480 Art GCSE GCSE Art A Level GCSE A Level Community Learning Service Delivery Plan 2006

10. History, Philosophy and Theology 11. Social Sciences 12. Languages, Literature and OCN 1+2+3 150 OCN 1+2+3 175 2 1+2+3 325 Culture (excluding Welsh for GCSE GCSE Adults) 12a Welsh for Adults OCN 1+2+3 330 OCN 1+2+3 400 3 1+2+3 730 Welsh A Level GCSE GCSE Day School A Level 13. Education and Training 14. Preparation for Life and Work OCN 1 446 5 1 446 (excluding ABE & ESOL and ILS WJEC Pre Pre Moderate or Profound) +Entry entry OCR NSP All 14a Independent Living Skills (Moderate) 14b Independent Living Skills (Profound) 14c Adult Basic Education* ABE 1 40 Number 1 85 3 1 125 +Word power OCN 1 14d ESOL 15. Business, Administration and Law GCSE 15 2 GCSE 15 Law Accounts+ !+2 Book 1+2 Keeping Community Development Total Contracted In Enrolments N/A 1027 N/A 2335 N/A 3362 Table 3 (i): Contracted Out Enrolments 2006/07

QCA/ACCAC Sector Subject Area 1 August 06 - 31 July 07 Number of Enrolments Qualifications Level/s Other provision 1. Health, Public Services and Care 2. Science and Mathematics 3. Agriculture, Horticulture and Animal Care 4. Engineering and Manufacturing Technologies 5. Construction, Planning and the Built Environment 6. Information and Communication Technology 7. Retail and Commercial Enterprise 8. Leisure, Travel and Tourism 9. Arts, Media and Publishing 10. History, Philosophy and Theology 11. Social Sciences 12. Languages, Literature and Culture (excluding Welsh for Adults) 12a. Welsh for Adults 13. Education and Training 14. Preparation for Life and Work (excluding ABE & ESOL and ILS Moderate or Profound) 14a. Independent Living Skills (Moderate) 14b. Independent Living Skills (Profound) 14c. Adult Basic Education 14d. ESOL 15. Business, Administration and Law Community Development Total Contracted Out Enrolments N/A

Contracted out: to a third party to deliver on behalf of the LEA, using ELWa funding.

Table 3(ii): Contracted Out Enrolments 2006/07 (Use table 3ii instead of 3i if the Local Authority contracts out to more than 1 provider)

QCA/ACCAC Sector Subject Area 1 August 06 – 31 July 07 Number of Enrolments contracted out to: Provider Name A Provider Name B Total by SSA Qualifications Level(s) Other Qualifications Level(s) Other Qualifications Level(s) Other 1. Health, Public Services and Care 2. Science and Mathematics 3. Agriculture, Horticulture and Animal Care 4. Engineering and Manufacturing Technologies 5. Construction, Planning and the Built Environment 6. Information and Communication Technology 7. Retail and Commercial Enterprise 8. Leisure, Travel and Tourism 9. Arts, Media and Publishing 10. History, Philosophy and Theology 11. Social Sciences 12. Languages, Literature and Culture (excluding Welsh for Adults) 12a. Welsh for Adults 13. Education and Training 14. Preparation for Life and Work (excluding ABE & ESOL and ILS Moderate/Profound) 14a. Independent Living Skills (Moderate) 14b. Independent Living Skills (Profound) 14c. Adult Basic Education* 14d. ESOL 15. Business, Administration and Law Community Development Total Contracted In Enrolments N/A N/A N/A Table 4: Other Enabling Activities/Outputs

Other Enabling Activities / Outputs

Identify enabling activities and other outputs supported by the Community Learning grant funding:

• The direct grant received from DELL is the primary source of infrastructure costs i.e. building costs, staff costs etc. The infrastructure supports approximately 2000 learners or associated members to access provision in Community Education buildings. Also the infrastructure supports free usage by other providers, such as, the WEA, universities such as, Glamorgan and Newport. The RISE network associated with Community Education is also supported via the DELL direct grant.

• The Community Learning Grant in Aid is the primary source of funding management and administration costs. The involvement of management across the Caerphilly learning network has been critical throughout 2005/06 to produce, implement and monitor a number of DELL funded initiatives, such as, Basic Skills in the Workplace. (The ability to engage with national priorities by Community Education management is a key management task). Similarly the work of the administration staff funded from the above grant enables the learner information required from DELL and accreditation bodies to be compiled and inputted into the LLWR

• Partnership working is a key aspect of the work of Community Education staff. The employment of such staff is funded via the above grant to ensure Community Education helps shape and deliver provision in Caerphilly. Table 5: Projects Supported by European Funding (OPTIONAL)

Project Title CP/ Brief Description including Beneficiary Numbers Start & TOTAL Value of Source of PP* Programme, Priority and Measure and/or other principle Finish Project European Match Funding and Project Partners outcomes Dates Cost Funding & Source (ESF, ERDF etc)

*CP = Current Activity PP = Proposed Activity BASIC SKILLS UPDATE

Complete this section in accordance with the 2006 Planning Guidance Annex A

i) No screening tools are being used at present but awareness raising is continuing with other tutors to support future screening development. The Basic Skills Agency Initial Assessment and Diagnostic Assessment tools are used by all basic skills tutors, with dyslexia assessment being carried out as and when necessary.

ii) Identified needs are being addressed by setting up specific provision in an area where need has been identified or by signposting learners to suitable existing provision.

iii) Current and planned provision includes literacy, numeracy and ESOL courses in Community Education centres, family learning and Language and Play/Number and Play programmes in schools, basic skills classes in the workplace, financial literacy tasters and courses and embedded basic skills in Art and Craft and IT classes.

iv) There are links with many other organisations: the Probation Service, Working Links, Youth Offending Team, Drugaid, Job Centres, Pathways, Libraries and other organisations, all of whom provide referrals to basic skills classes; UWCN, Coleg Gwent and Ystrad Mynach College through franchise agreements and training arrangements; Communities First and community groups such as GAVO and local network groups to identify needs to enable provision to be increased.

v) It is planned to increase provision by 20% in 2006/7, especially in areas with an identified need, in LAP/NAP and family learning and in embedded basic skills provision. In addition, training of staff at levels 2, 3 and 4 will take place to ensure the increase in provision can be matched with tutors able to deliver a quality service.

DELIVERY LOCATIONS

Use the following table to record key delivery locations.

Type Number Locations

Community Venues (please 7 Abercarn Institute specify) Vanguard Centre Caerphilly White Rose Oxford House Crumlin Institute Cyber Café Pontllanfraith Aberbargoed Adult Education Centre Community Centres 10 Machen C.C. Twyn C. C. Trinant C. C. Markham C. C. Pontlottyn C.C. Cascade C.C. Lansbury Park C.C. Graig Y Rhacca C.C. Oakdale C.C. Cwmfelinfach C.C. Primary Schools 18 Family Learning venues

Secondary Schools 8 Bedwas St. Martins St. Ilans St. Cenydd Heolddu Oakdale Blackwood Newbridge Libraries 9 Ystrad Mynach Aber Valley Oakdale Caerphilly Llanbradrach Newbridge Blackwood Risca Other

Total Number of Locations 52 SUPPORT FOR LEARNERS

Details of support for learners are published in our 2006/07 brochure to include a section on support services for adult learners with additional needs.

Pre-course enrolment evenings are held, and staff are available to offer advice for appropriate course information, correct course registration and or support learners to complete necessary documentation. All tutors are required to spend part of the first session of any course outlining the course work to be undertaken by students. Also, Community Education has an arrangement with our colleagues from the library service to supply and issue appropriate course related textbooks when necessary. There are also a variety of local strategies in place including open days/evenings, summer schools etc to give learners previews of courses. Franchise students are eligible to use college facilities, such as, libraries and learning facilities.

Students with disabilities are equipped with learning aids if appropriate. Also students with learning difficulties are supported with partner agencies, such as, Social Services to access appropriate provision. Students with physical disabilities are accommodated where possible in suitable accommodation to ensure inclusion.

Non-attending students are contacted via letters to ascertain their views on the reason for non-attendance and offered support if appropriate to continue the learning experience. Also information is made available to students should they require specialist assistance e.g. leaflets and posters.

Progression:-

Arrangements are in place with Careers Gwent and Careers Mid Glamorgan to visit Adult Education Centres at regular intervals to advise students. This means that specialist Careers Advisors are available at adult education centres at pre- arranged times. They talk to learners in their classes or whilst they are socialising to review their circumstances in terms of progression routes to increase opportunities and fulfil individual learning aspirations. In terms of academic progression, all students complete an end of course questionnaire that enables the tutor to ascertain potential progression routes for the learner. Conversely a ‘start of course’ form identifies course content and possible progression routes. Specific courses are designed for learner progression via ‘hook type’ provision that engages the learner in activities/provision to progress from non-accredited programmes to curriculum areas that are accredited via our franchise provision. QUALITY

Complete this section in accordance with the 2006 Planning Guidance Annex A

Quality Improvements:-

All franchised courses are subject to the quality arrangements of the franchising college (Coleg Gwent and Ystrad Mynach College). In addition to this, these and LEA classes are observed twice yearly by local authority officers.

The class observation sheet has been adapted to meet the requirements of the new ESTYN framework.

Tutors use standardised paperwork including: • Scheme of work • Lesson Plans • Individual and group tracking sheets • Learner review/perception sheets • Tutor review forms

A standardisation meeting takes place following each observation period where the Internal Quality group moderates a sample of observations. This consists of managers and peer assessors. Outcomes of this meeting are fed back to all centre managers and lead tutors in all subject areas. Managers then record issues and action to be taken. Action plans are drawn up between managers, lead tutors, and subject tutors for all observed classes with noted recommendations. Any tutor seen to be underperforming is then seen by a relevant member of staff to advise on improvements.

All records of grades awarded are also kept by the quality manager and cross cutting themes are taken to monthly management meetings for further action to be implemented. In addition to this managers of centres carry out random checks on classes throughout the year. Issues arising are also passed to the quality manager for action and additional action plans are drawn up. Lead tutors also mentor staff in their subject area and advise on planning and delivery of courses.

There is also a learners group who meet to voice issues that are minuted and passed to managers for appropriate action to be taken. These are conducted through RISE and in conjunction with centre user groups.

Tutors continue to complete a tutor review form. This has been revised in 2006 in order to provide more qualitative and quantitative data and assists with the monitoring of quality it also provides the tool for tutor involvement in the self- assessment process

All franchised courses have accredited outcomes and certificates of attendance are given to all learners who complete non-accredited courses delivered through the LEA provision in any period.

Administrative staff are consulted and undergo staff training to develop their knowledge, skills and ability particularly with regard to MIS system customer care, marketing and promotion, and learner retention. The Senior Community Education Manager leads a focus group of the above staff every term to evaluate and plan all aspects of the education programme appropriate to their role.

All staff are invited to complete a staff satisfaction survey the results of which are analysed and an action plan drawn up to ensure continued development of the service

The Senior Community Education Manager who has responsibility for quality has undertaken peer assessor training with ESTYN and participated in an ACL area inspection. The Senior Community Education Manager has regular meetings with the quality manager from Ystrad Mynach College. She attends unitary authority meetings together with the franchise manager and Coleg Gwent. These meetings plus the work of the lead managers and lead tutors in all programme areas contribute to the writing of the annual self-assessment reports for all franchised provision. The Senior Community Education Manager will collate a self-assessment report for all LEA provision 2005/2006.

Through self-assessment the following initiatives have been identified for development:-

Action plans are attached to all observed classes with recommendations or areas for improvement.

Tutor review forms (new format) will continue to be completed by tutors of accredited and non-accredited learning programmes throughout the academic year 2006/2007.

Certificates of attendance will continue to be given to all students completing non-accredited courses.

The continued meeting of programme area groups facilitated by lead tutors are held every term to address subject-based and quality issues and share good practice across the county borough.

Student reviews continue to be conducted by a senior tutor in all centres.

The data collection process and subsequent collation of tutor and student reviews has been formalised. ‘Students Voice’ groups to be established throughout the county borough, co-ordinated by RISE in conjunction with centre user groups.

The continued refinement of a standardised internal IV system, including the moderation of outputs from both staff and students across the county borough as well as internal registration, tracking and certification. To this end Community Education has allotted specific administrative responsibilities for this to a member of the central clerical team

All staff complete a CPD form to list qualifications and job related training. These are stored on a database and updated on a yearly basis.

Tutors have been sent a bi-lingual survey to monitor the number of bi-lingual staff employed.

Many learners in LEA classes have progressed to accredited classes linked to the franchise.

Regular meetings of the ACBL steering group to discuss issues around collaborative working.

Lists of both new and existing tutors have been sent to personnel to ensure all staff have a CRB check

Allocation of resources to ensure staff training opportunities for all staff in ACL.

Need to ensure that LEA enrolment forms are available in the medium of Welsh

Risk assessments to be carried out on all our buildings and stronger links forged with the Health and Safety unit.

New MIS system to be installed for the 2006/7 academic year.

New ABE tutors have been appointed.

Learning environments have been improved using financial resources from RISE.

FINANCIAL INFORMATION

Table A: Income and Expenditure Breakdown 2006-07

Financial Statement: 1st April 2006 – 31 March 2007 Income - WAG Community Learning Grant 409,342 - Franchise In Contracts 533,145 - Fee Income 60,000 - Rental 17,410 - European Income for community learning projects - Other Income (Please list) Total Income 1,019,897

Expenditure

LEA Staff Costs - Teaching staff 611,939 - Support staff 113,993 - Management 239,798

Premises Costs (please specify) 214,286 48,257

Equipment/ Resources 44,042

Marketing Costs

Other (please specify) Travel 6,052

Franchise Out Contracts

Total Expenditure 1,278,367

Net Deficit funded by Caerphilly 258,470 CBC

ELWa monies included in the above to be used as match funding to lever in EU funding

** (Any identified overspend to be funded by the Local Authority) Table B: Expenditure Analysis - Community Learning Grant In Aid Only

Please use the following table to provide an estimated breakdown of what the 2006-07 Community Learning Grant will be used for.

1st April 2006 – 31st March 2007

WAG Community Learning Grant 409,342

Expenditure

LEA Staff Costs 61,193 - Teaching staff 113,993 - Support staff 239,798 - Management

Premises Costs (please specify) 21,428 4,825

Equipment/ Resources 11,010

Marketing Costs

Other (please specify) Travel 1,513

Franchise Out Contracts

Total Expenditure 453,760

Net deficit funded by Caerphilly -44,418 County Borough Council