Higher National Certificate / Diploma in Public Services
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Higher National Certificate / Diploma in Public Services Course Handbook 2014-2016 1 Director of HE development Stephen Batchelor “As the UK navigates its way through a double-dip recession, providing employability skills for our learners remains a key focus for MidKent College. “We have designed a series of qualifications that will provide young people with the skills and abilities they need to be successful in building a career and gaining an edge in the ever-more crowded job market, making Higher Education a worthwhile long-term investment.” As a student on an HE course here at MidKent College, you will be guaranteed the highest quality of teaching. Part of the reason for that is that all of our courses are validated by either the University of Kent, Canterbury Christ Church University or Edexcel, and taught from state-of-the-art facilities at our Medway and Maidstone campuses. Steven Batchelor Director of Higher Education 2 Contents: Foreword – Stephen Batchelor Director for HE at MidKent College 2 Contact details 4 Curriculum plan 5-8 Your course tutors 10-11 Programme Philosophy 11 Raising aspirations, skills and confidence 12-13 Professional membership and how employers will contribute to the design of the HNC/D 13 in Public Services What will you learn? 14 What is expected of you? 15 Assignments 15 Report and Essay writing with glossary of terms 16-18 Assignment presentation 19 The basic structure of your essay : STUDY SKILLS LINK 20 http://www2.open.ac.uk/students/skillsforstudy/ How to prepare a report 21-23 How to reference using the Harvard method 23 The college policy on Plagiarism 24 The use of Turnitin 24 Quality Control / Appeals 24 What do you do if you need an extension? 25 Grade descriptors 25 HNC unit points 27 HND unit points 27 Disciplinary procedures / The Learner Voice 27 3 Contact details: Medway Campus Medway Road Gillingham Kent ME7 1FN General enquiries: 01634 383000 Public Services direct line: 01634 383711 Course tutors: [email protected] [email protected] [email protected] Term Dates Academic year 2014-2016 Term 1 01 October 2014 - 24 October 2014 Term 2 03 November 2014 - 19 December 2014 Term 3 05 January 2015 – 13 February 2015 Term 4 23 February 2015 - 02 April 2015 Term 5 20 April 2015 - 22 May 2015 Term 6 01 June 2015 - 17 July 2015 Term 1 7 September 2015 – 23 October 2015 Term 2 2 November 2015 – 18 December 2015 Term 3 4 January 2016 - 12 February 2016 Term 4 22 February 2016 - 1 April 2016 Term 5 18 April 2016 - 20 May 2016 Term 6 31 May 2016 - 15 July 2016 4 Curriculum Plan / Assessment methods - 2014-2016 HNC Public Services – 120 credits 1st October 2014 – 13th February 2015 Unit Unit Title Level Credit value Assessment No methods 3 Fair Treatment in the 4 15 Speech 33% Public Services (M) Simulated Tutor: BF board meeting 34% Audio/visual presentation 33% *Enrichment TBC Kent Police Diversity Training Team – Chris Collins, Suki Randhawa and David Butterworth 8 Psychology of Human and 4 15 Reports 25% Criminal Behaviour (S) Reflective log Tutor: KT 25% Theatre visit /video and review 25% Research task 25% Criminology conference hosted by Professor David Wilson with guest speakers including: Professor Donal MacIntyre, Dr Michael Fiddler, TBC Professor Graham Pike and convicted bank robber, Noel ‘Razor’ Smith Theatre – TBC 10 Human Resources in the 4 15 Q&A sessions Public Services (S) with external Tasks 1 and 2 speakers 30% Tutor: BF Completed application forms and selection tests 40% Role play30% 23rd February – 2nd April 2015 5 Unit Unit Title Level Credit value Assessment No methods 2 Organisations and 4 15 Visits, Behaviour (M). presentation Tutor: KT and group activity 50% Discussion25& Audio visual presentation 25% Kent Police Training School Elmley Prison – cat B TBC Lydd Army Training Centre – Public Order Training Visit to Poland Auschwitz / Birkenau. 4 days 3 nights. Non-compulsory. 10 Human Resources in the 4 15 Q&A sessions Public Services (S) with external Tasks 3 and 4 speakers 30% Tutor: KT Completed application forms and selection tests 40% Role play30% Guest speakers – Andrea Ashman, HR Director at MidKent College Major Neil Johnson, RSME TBC Visit to Cyprus Akotiri. Non-compulsory 14 Justice and Punishment 4 15 Court visits (S). 20% Tutor: BF Mock trial 40% Essay 40% Maidstone Crown Court 21 April – 17 July 2015 Unit Unit Title Level Credit value Assessment No methods 1 Small scale Research 4 15 Research Projects in Public Services project based (M). Tutor: BF on external survey with evaluation of data 100% Public Services external research task 6 24 Custodial Care in England 15 Visits to and Wales. custodial care Tutors: BF/KT establishments (closed and open) 60% Comparative presentations 40% Elmley category B Blantyre House and East Sutton Park category C Dates TBC Rochester rehabilitation Geo Amey visit to MKC 11 Managing Stress in Public 4 15 Report 60% Services (S. Risk Tutor: KT) assessment for a Public Services organisations 40% Firearms Officer – personal account Health and Safety Manager at MKC Dates TBC *Enrichment activities are subject to availability 2015-2016: HND – 240 credits Please note that some of these modules will be delivered across the academic year. This is due to timings for modules 22 and 23 and the links between 22 and 07 and 05 and 17. Assessment Terms 1&2 Terms 3&4 Terms 5&6 methods 01 October – 20 06 January 2014 – 22 April – 18 July December 2013 04 April 2014 2014 04 Managing Public Sector Finance (M) Level 5: 20 credits Tutor: BF Data collection, 06 Research Project 06 Research Project 06 Research Project analysis and (M). Level 5. 20 (M). (M) interpretation, credits. Tutor: BF/CS Tutor: BF/CS evaluation of Tutor: BF/CS outcomes. 60% Presentation of findings. 40% Tutors: KT Data collection/ BF Data interpretation. 7 Safety in Action 22 Project Design, 22 Project Design, 22 Project Design, Event Implementation and Implementation and Implementation and Evaluation. (S). Evaluation. (S) Evaluation. (S) Linked to research Level 5. 20 Credits project. Tutor: CS Mock interviews x2. 23 Work-based Nine week work Experience (S). placement Level 5. 15 Credits. commencing Tutor: CS Linked with work 07 Personal and experience module. Professional Development (M). Level 5. 15 credits. Tutor: CS Visit to House of 05 Government, Commons. Decision- making and the Public Linked to Services. (S). Level Emergency Planning 5. 20 Credits. and the Public Tutor: BF Services. Hydra Training. 17 Emergency Kent Police Training Planning and the School. Simulated Public Services. (S). planning disaster Level 5. 20 Credits. scenario. Role play Tutor: BF 60%. Audio /visual presentations on UK major incidents identifying roles and legislation 20% Devising a plan for a hypothetical local major incident table top activity 20% Total number of credits: 130 8 Submission of work: All work must be submitted to the agreed deadlines. Failure to do so may prohibit your ability to achieve the higher grades. Extension requests must be received by the course tutor 48 hours prior to the submission deadline. Please complete the relevant form which is available on Moodle. Marked work will be returned to you within three weeks of submission. This allows the tutor two weeks to mark your work and one week for internal quality control measures. Attendance Policy: College policy states that you are expected to attend 100% of timetabled sessions and that you report any absence due to illness of other reason to the college by 9.00 am on the first and every subsequent day of absence by email or telephone. You are also expected to make medical appointments outside of class time unless it is an emergency and to complete an absence form and present evidence to support your absence on your first day back. 9 Your course tutors: Barrie Featherstone – Senior Lecturer Barrie is the lead lecturer on the HNC/D at MidKent. He has worked in the public sector, within the police for the most part, which has given him a good insight into how public services are financed and how they manage their budgets. During his last eight years in the Police, Barrie had first-hand experience and opportunities to work with members of the Senior Management Team (SMT) identifying savings and improvements to police procedures through use of demand management. During this period his role as Chair of a work-related user group brought him into contact with senior members of the Home Office by giving presentations of the benefits of demand management and costing of police activities at conferences. Barrie’s work on the costing of police activity was published within the service, predominantly Kent, but was circulated wider including John Hopkins University in the USA. Barrie can be contacted at [email protected] Katriona Topps – Teaching and Learning Manager Katriona currently works for MidKent College as a Teaching and Learning Manager (TLM) in the Public Services department and as such is responsible for five staff and 150 students. As a TLM, Katriona needs to be fully conversant with the status of the Public Services department in terms of retention, success and achievement and work actively with the team towards achieving its targets. This could necessitate sourcing additional specialist staff to teach; writing promotional literature to advertise all courses and working with senior personnel to ensure that all deadlines are met. 10 While Katriona’s current experience is in education, her background is in Public Relations as an Account Manager where she worked for a leading consultancy in the food and drink industry managing key accounts ranging from Burger King to Lanson Champagne.