Kasem Bundit Journal (Special Edition) February 2019
Academic Counseling to MPA Students at Stamford International University Nittaya Sintao1 Kajohnsak chaokromtong2 Suchart Adulbutra3 Pachra Sartngern4 Abstract This research is an Academic Counseling for Master of Public Administration (MPA) students at Stamford International University, aimed to study the level of opinions about 1) characteristics of academic counseling to students, 2) issues found in academic counseling, and 3) solutions to academic counseling problems for students. The research methods were conducted by disseminating student questionnaires. The researcher collected 80 questionnaires from 129 students who were studying during 2016-2017. The research results are: 1) The characteristics of academic counseling; the study showed the university's academic advisory work in almost every aspect is at a high level, except for the university policy. Namely in the following aspects, the relationship with the advisees, giving counseling, problem solving and ending of counseling, determining the types of problem for counseling, communication skills, qualifications of counselors, and students seeking counseling, 2) Problems in academic counseling; the study found the overall problem for student counseling was at medium level in the following aspects; giving counseling, determining the types of problems for counseling, qualifications of counselors, communication skills, and creating relationships with students, respectively, 3) Guidance for problem solving in academic counseling. All of the guidance was found very important at high level in the following aspects; giving counseling, qualifications of counselors, university policy, students seeking counseling, problem solving and ending of counseling, creating relationships with students who seeks for advice, communication skills, and determining the types of problems for counseling, respectively, and 4) The correlation during the counseling and the status of students receiving counseling. The study found that either marital status or occupation of the sample group had affected the counseling process with statistical significance. Keywords: Academic counseling, counselor, counselee, counseling Process, counseling end 1 Director, Master of Public Administration Program, Hua Hin Campus 1458 Petchkasem Road. Cha-Am. Petchburi 76120 Thailand. E-mail: [email protected] 2 lecturer, Kasam Bundit University 1761 Patanakarn Road, Suan Luang, Bangkok 10250 E-mail: [email protected] 3lecturer, Stamford International University 1458 Petchkasem Road. Cha-Am. Petchburi 76120 Thailand. E-mail: [email protected] 4lecturer, Stamford International University
1458 Petchkasem Road. Cha-Am. Petchburi 76120 Thailand. E-mail: [email protected] Kasem Bundit Journal (Special Edition) February 2019
Introduction ResearchObjectives The most important factor of 1. To study the level of education quality is teaching and characteristics of academic counseling learning process which consists of for Master of Public Administration teacher management and readiness for students at Stamford International school. Higher Education Institution has University. many problems including personal 2. To study the level of state and problems, social problems and learning problems of academic counseling for problems which are totally different Master of Public Administration students from Secondary Education. These make at Stamford International University. lower school records and many students 3. To study the guideline levels have delisted from their institutions of problem solving of academic because of very low GPA and loss of counseling for Master of Public education as a result. Therefore Higher Administration students at Stamford Education Institutions have provided International University. academic counseling system in order to 4. To study the relationships relief and solve students’ problems on between personalities and academic readiness for school and educational counseling for Master of Public management will be better (Suratthani Administration students at Stamford Rajabhat University, 2011). Consistent International University in term of with the concept of the Office of the characteristics of counseling, state and Higher Education Commission (Office of problems of counseling and guidelines the Higher Education Commission, 2011). for counseling. Which academic counseling is an important factor for developing students Methodology to be qualified graduates for the society. 1. Population and Sample It is the most important mechanism to The Population of this research support students’ learning especially in was 95 Master of Public Administration relief and solve students’ problems students at Stamford International according to social change. Academic University, Phetchaburi Campus who counseling also helps counselees have were studying and all the population self-responsibility and self-reliance by were the sample of this research using their own full potential to solve problems.
Kasem Bundit Journal (Special Edition) February 2019
2 Research Instrument 4 Data Analysis The researcher applied 1) Data analysis of personality such questionnaire as an instrument for as sex, age, marital status, occupation collecting data which were Closed- and monthly income by using Descriptive ended Questions based on the concept, Statistics Software to calculate frequency theory and related research for and percentage conclusion of conceptual framework in 2) Data analysis of characteristics of order to make related questionnaire. The academic counseling for students, state questionnaire consisted of 4 parts with and problems of academic counseling 145 questions including Part 1 was for students and guidelines for problem questions of personality such as sex, age, solving of academic counseling for marital status, occupation and monthly students by using Descriptive Statistics income for 5 Check List questions; Part 2 Software to calculate average value, was questions of characteristics of standard deviation and mean academic counseling for students of 51 3) Hypothesis testing by analyzing questions; Part 3 was questions of state the difference between personality such and problems of academic counseling as sex, age, marital status, occupation for students of 49 questions and Part 4 and monthly income had the was questions of guideline for problem relationships with academic counseling solving of academic counseling for for MPA Student at Stamford students of 40 questions. Part 2 and Part International University in term of 4 were Likert Scale Evaluation which set characteristics of academic counseling, of 5 levels as 5 = The Most Counseling, 4 state and problems of academic = High Counseling, 3 = Moderate counseling and guidelines for problem Counseling, 2 = Low Counseling and 1 = solving of academic counseling for MPA The Least Counseling Student at Stamford International 3 Data Collection University. All aspect of academic The researcher had collected data counseling has measurement such as from questionnaire which the sample as 95 qualifications of counselors, students as Master of Public Administration students at counselees, communication skills, Stamford International University, relationships with the counselees, Phetchaburi Campus who were studying identifying the counseling problem, during 2016-2017 and collected 80 counseling, problem solving and ending questionnaires back as 84.21% of counseling and university policies. By
Kasem Bundit Journal (Special Edition) February 2019 applying t-test in case of 2 groups of one-way analysis of variance found the Independent Variables and use one-way difference between groups on analysis of variance (one-way ANOVA); counseling, there would applied Fisher’s applying F-test in case of more than 3 Least–Significant Difference: LSD groups of Independent Variables. If using
Independent Variables Dependent Variables
Academic Counseling for Students Personality 1. Characteristics of Academic Counselling 2. State and Problems of Academic Counselling 1. Sex 3. Problem Solving of Academic Counseling
2. Age 3. Marital Status
4. Occupation 1) Qualifications of Counselors 5. Monthly Income 2) Students as Counselees 3) Communication Skills
4) Relationships with the Counselees 5) Identifying the Counseling Problem 6) Counseling 7) Problem Solving and Ending of Counseling 8) University Policies
Figure 1. Conceptacle Framework
Research Hypothesis state and problems of academic Personality such as sex, age, marital counseling and guidelines for problem status, occupation and monthly income solving of academic counseling for MPA had different relationships with academic Student at Stamford International counselling for MPA Student at Stamford University. International University in term of characteristics of academic counseling,
Kasem Bundit Journal (Special Edition) February 2019
Research Results Characteristics of Academic Counseling for Students
Table 1. Mean and Standard Deviation of State or Characteristics of Academic Counseling for MPA Student at Stamford International University
Characteristics of Level of Characteristics of Academic Counseling Academic Counseling S.D. Level 1. Qualifications of Counselors 3.48 .828 High (6) 2. Students as Counselees 3.42 .911 High (7) 3. Communication Skills 3.63 .684 High (5) 4. Relationships with the Counselees 4.02 .566 High (1) 5. Identifying the Counseling Problem 3.69 .681 High (4) 6. Counseling 3.77 .696 High (3) 7. Problem Solving and Ending 3.80 .662 High (2) of Counseling 8. University Policies 3.28 .770 Moderate (8) Total 3.59 .586 High
1 Characteristics of academic communication skills = 3.63, counseling for MPA Student at Stamford qualifications of counselors = 3.48, International University found that students as counselees = 3.42 and characteristics of academic counseling as mean of characteristics of counseling at a whole was at high level = 3.48 which moderate level as university policies = mean of characteristics of counseling at 3.28 because there is not clear policy high level descending as relationships formulation, job assignment of with the counselees = 4.02, problem counselors and proportion of counseling solving and ending of counseling = for student; there is also insufficient of 3.80, counseling = 3.77, identifying the counselors for student’s demand. counseling problem = 3.69,
Kasem Bundit Journal (Special Edition) February 2019
Table 2 Mean and Standard Deviation of State and Problems of Academic Counseling for MPA Student at Stamford International University
State and Problems of Level of State and Problems Academic Counseling of Counseling S.D. Level 1. Qualifications of Counselors 2.89 1.014 Moderate (6) 2. Students as Counselees 3.49 .911 High (1) 3. Communication Skills 2.86 1.056 Moderate (7) 4. Relationships with the Counselees 2.64 1.227 Moderate (8) 5. Identifying the Counseling Problem 2.92 1.141 Moderate (5) 6. Counseling 3.07 1.066 Moderate (4) 7. Problem Solving and Ending 3.23 .972 Moderate (2) of Counseling 8. University Policies 3.20 1.127 Moderate (3) Total 3.10 .909 Moderate
2. State and problems of academic 2.1. Qualifications of Counselors counseling for student found that most such as 1) Limitation of counseling time had state and problems at moderate that counselors don’t always have level which state and problems of counseling 2) The information has counseling at high level such as students frequently changed and no update with as counselees = 3.49 and state and current information 3) Counselors aren’t problems of counseling at moderate skilled at conducting research 4) level descending as problem solving and Nonstandard of counseling process or ending of counseling = 3.23, university Procedure 5) Counselors are uneducated policies = 3.20, counseling = 3.07, about counseling especially in student identifying the counseling problem = regulations 2.92, qualifications of counselors = 2.2. Students as Counselees such 2.89, communication skills = 2.86 and as 1) Students always consult with their friends more than others 2) Students relationships with the counselees = always have consulting after problems 2.64 respectively. Each state and without any precautions 3) Students problems summarized as follows don’t know about research methodology
Kasem Bundit Journal (Special Edition) February 2019
4) Students really don't understand their about counseling process that cause problems 5) Students are afraid of telling problems and follow-up solution 3) their problems Unclear problem of counselees that 2.3. Communication Skills such as cause undefined problem 4) Counselors 1) No communication from students to disorder the problem and have unclear counselors 2) No communication explanation 5) Counselors lack of improvement with high technology 3) counseling information Counselors don’t have any motivations 2.7. Problem Solving and Ending of when students face with the problems 4) Counseling such as 1) In case of new Counselors can’t communicate about policy announcements, counseling advantages and disadvantages of process will be ended 2) Change of execution and non-execution 5) Not counselors are difficult to stop the ready for location and time of counseling problems because students are not 5.2.4 Relationships with the Counselees open-minded to such change 3) No such as counselor’s lack of relationships middleman for counseling research 4) and students as counselees don’t want Lack of objective determination for to build their relationships with the problem solving as counseling practice counselors framework 5) Counselors lack of 2.5. Identifying the Counseling continuous follow-up solution Problem such as 1) Students can’t 2.8. University Policies such as 1) exactly transmit their problems or There is no clear policy formulation for unclear of counseling topic 2) Lack of assignment of counselors and concerned planning on counseling 3) Counselors officers 2) There is an emphasis on don't get the point because of unknown psychological operations for formal the real problem 4) Counselors don't education unless non-formal education understand the problem and lack of that cause inequality 3) There is not summary skill policy formulation of student facility 4) 2.6. Counseling such as 1) Lack of teamwork development 5) There Information from students are useless for is not any policies that clearly support problem solving 2) Students don’t know Academic
Kasem Bundit Journal (Special Edition) February 2019
Table 3 Guideline of Academic Counseling for MPA Student at Stamford International University
Guideline of Academic Level of Guideline Counseling of Academic Counseling S.D. Level 1. Qualifications of Counselors 4.14 .651 High (4) 2. Students as Counselees 4.08 .757 High (6) 3. Communication Skills 4.04 .734 High (7) 4. Relationships with the Counselees 4.13 .732 High (5) 5. Identifying the Counseling Problem 4.07 .709 High (8) 6. Counseling 4.18 .715 High (2) 7. Problem Solving and Ending 4.18 .689 High (3) of Counseling 8. University Policies 4.26 .683 High (1) Total 4.14 .599 High
3. Guideline for problem solving of personnel for counseling and they had academic counseling found that in already got training course 3) Developing overall and each aspect were at high to be counselor specialist especially level descending as university policies consistent knowledge with = 4.26, counseling = 4.18, problem recommended and counseling courses 4) solving and ending of counseling = Specifying counseling format for the 4.18, qualifications of counselors = same standard 5) Providing continuous 4.14, relationships with the training course for counselors according counselees = 4.13, students as to Theory of Human Resource counselees = 4.08, and identifying the Development counseling problem = 4.07 which had 3.2. Students as Counselees such as 1) Providing student manual about guideline of problem solving of necessary information and strictly abiding counseling as follows by the rule during the study period 3.1. Qualifications of Counselors including advantages of practice manual such as 1) There should be efficient 2) Developing positive relationships with operational planning and time students in order to make familiarity and management 2) Recruiting qualified
Kasem Bundit Journal (Special Edition) February 2019 dare to tell their problems 3) Training 3.5. Identifying the Counseling students for identifying the problem to Problem such as 1) Talking about develop their problem solving skills by counseling topic and solving problems giving case study 4) There should be step-by-step 2) Relying on experienced training for self-reliance process 5) person who can get the main issues 3) Developing students to know about Counselors must have knowledge of research methodology for having identifying and classifying each problem experience of identifying the problems 4) Providing training course for and problem solving counselors of systematic thinking in 3.3. Communication Skills such as order to develop their skills and 1) There should be motivations for experiences of identifying the problems students to face with the problems 2) 5) Identifying the problems based on Counselors should have active regulations communication skills with friendly 3.6. Counseling such as 1) Start speaking and giving an example 3) with understanding students’ problems Developing communication system with by talking about their problems, training high technology and many channels 4) them how to cope with the problems, Developing teachers/counselors for good giving recommendations and follow-up communication skills by training and 2) Counselors must have precise best practice regulations and can apply with problem 3.4. Relationships with the solving 3) Providing knowledgeable and Counselees such as 1) Developing specialized experience person in counselors for skill and positive counseling which relevant with students’ relationships with their students 2) problems 4) Step-by-step explaining of Building motivations for students to face ordering problems and clear explanation with the problems 3) Creating 5) Providing training of counseling consciousness for counselors to be techniques to have learning of problem- aware of their responsibilities especially solving public mind of counseling 4) Providing 3.7. Problem Solving and Ending of counseling practice by begin with Counseling such as 1) There should be building relationships such as students timeframe of problem solving follow-up and teachers relationships 5) Providing and follow-up until counseling end 2) positive relationships activities between Counselors must make trustworthiness teachers/counselors and students for counselors to rely on, open-minded
Kasem Bundit Journal (Special Edition) February 2019 and understand the problem 3) There 4.1. Characteristics of Academic should be cooperation of all parties Counseling such as occupation had an especially in operation that related to effect on characteristics of academic problem solving process 4) There should counseling in term of communication be setting of common purpose in skills at significance level of 0.05 problem solving as framework for ending 4.2. State and Problems of the problems under their objectives 5) Academic Counseling found that The problems will be ended until occupation had an effect on state and students have understood and solved problems of academic counseling as a their problems by questioning and whole at significance level of 0.05; for problem solving each aspect found that occupation had 3.8. University Policies such as 1) an effect on qualifications of counselors Supporting with enough and communication skills, and marital teachers/counselors for efficient and status had an effect on relationships with effective counseling process 2) There the counselees at significance level of should be clear policy formulation for 0.05 and assignment of counselors and concerned 4.3. Guideline for Problem Solving officers 3) Providing clear Job Description of Academic Counseling found that and communicate for having the same occupation had an effect on guideline understanding 4) There is an emphasis for problem solving of academic on psychological operations for non- counseling as a whole at significance formal education same as formal level of 0.05; for each aspect found that education to avoid inequality 5) There occupation had an effect on should be model formulation for qualifications of counselors, students as readiness of counseling services and counselees and counseling at counselors to have step-by-step significance level of 0.05 counseling process, on time and avoid any mistakes Result discussion 4. The Relationships between 1. Characteristics of academic Personality and Academic Counseling counseling in the table had shown each found that Personality of the sample had advice at high level except university effect on Academic Counseling in each policies which operated at moderate aspect as follow level because there was not clear policy formulation from university, job
Kasem Bundit Journal (Special Edition) February 2019 assignment of counselors and proportion problems and always had consulted of counseling for students; there was after problems, students who had also insufficient of counselors for troubles or unhappy were afraid of student’s demand that were consistent counseling (Samor, 2003). were with the research of (Adulbutra, consistent with Ratchanan Sartngern, and Virat, 2016) and were Puengchandum (Puengchandum, 2014) consistent with Sognkold Pimpisan that when students face with their (Pimpisan, 2011). talked about academic problems, they always consult with their counseling system that academic friends or senior more than teachers and counseling process must consist of consult with advisors when problem is in factors relating to counseling system as the final stage 3) Problem of clear policy, personnel in counseling communication skills such as counselors system, operating budget, instrument lack of problem control and not open- and information of counseling and minded for communication, can’t information and communication communicate about advantages and technology System disadvantages of execution and non- 2. State and problems of academic execution according to university counseling had problems as 1) Problem regulations which were consistent with of qualifications of counselors was at the research of Suchart Adulbutra, high level such as information had Pachra Sartngern, and Keytapark Virat frequently changed and lack of clear (Adulbutra, Sartngern, and Virat, 2016) information were consistent with Nattaya that the important problem as Chanachon (Chanachon, n.d.) and counselors can’t communicate with Boonrieng Khajohnsin (Boonrieng students about advantages and Khajohnsin, 2011) said that related disadvantages of execution and non- information was one factor the affected execution and lack of continuous on counseling system 2) Problem of interactive communication 4) Problem of students as counselees most was at high relationships with the counselees such level were consistent with the research as students didn’t want to build their of Suchart Adulbutra, Pachra Sartngern, relationships with the counselors cause and Keytapark Virat (Adulbutra, ending of counseling process which were Sartngern, and Virat. 2016). that consistent with the research of Kaewta counselees didn’t know the real Pupatpong (Pupatpong, 2000). and problems or afraid of telling their Jamnean Samor (Samor, 2003). that
Kasem Bundit Journal (Special Edition) February 2019 counselors must have relationship need cooperation from many parties and building method then counseling were consistent with the research of happens 5) Problem of identifying the Thamrong Chansopa (Chansopa, 2009) counseling problem was at high level that one reason causing the problem of such as lack of good planning on counseling as advisors or teachers had counseling that cause inefficient or many duties and responsibilities unclear setting of common purpose including teaching, special school between counselors and counselees activities and counselors which were consistent with Therapat Leo responsible for and take care of students Buakamsri (Buakamsri, 2016) said that at the same time that It is difficult to do problem solving process as the several tasks at the same time for important process of counseling process accomplishment 8) Problem of university which counselors must help counselees policies was at high level were consistent explore the problems and some factors with the research of Suchart Adulbutra, causing problems by themselves 6) Pachra Sartngern, and Keytapark Virat Problem of counseling was at high level (Adulbutra, Sartngern, and Virat, 2016) such as counselors disorder the problem that the important problem of academic and have unclear explanation because counseling as there are no clear they don’t have confidence in their university policies formulation, job abilities for being good counselors were assignment and number of counselors consistent with Kaewta Pupatpong that were consistent with the research of (Pupatpong, 2000). said that yhought Ratchanan Puengchandum problems made people didn’t know and (Puengchandum, 2014) said problems understand themselves in any aspect and obstacles in academic counseling and they also had anxiety, confusion and that lack of clear operational policies disorder 7) Problem of problem solving and lack of supervision of effective and ending of counseling was at high counselors system level were consistent with the research 3. Guideline for problem solving of of Suchart Adulbutra, Pachra Sartngern, academic counseling had guidelines for and Keytapark Virat (Adulbutra, problem solving as follow 1) Guideline Sartngern, and Virat, 2016) that the for problem solving of qualifications of important problem of academic counselors were consistent with the counseling such as counselors lack of research of Thamrong Chansopa follow-up solution and ending problem (Chansopa, 2009). that there should
Kasem Bundit Journal (Special Edition) February 2019 recruit qualified personnel and proper counseling of communication skills must personality for being counselors also develop counselors having active support them with knowledge, communication skills with many psychological skills and counseling channels where students see the techniques. There were consistent with benefits of academic counseling were the research of Suchart Adulbutra, consistent with Sognkold Pimpisan Pachra Sartngern, and Keytapark Virat (Pimpisan, 2011) that academic (Adulbutra, Sartngern, and Virat, 2016) counselor performance must have that there must develop to be counselor communication skills, understand the specialist consistent with recommended concept and knowledge about courses and recruit personnel from their information technology and modern academic as counselor 2) Guideline for communication 4) Guideline for problem problem solving of students as solving of relationships with the counselees were consistent with counselees were consistent with the Boonrieng Khajohnsin (Khajohnsin, 2011) research of Suchart Adulbutra, Pachra and Nattaya Chanachon (Chanachon, Sartngern, and Keytapark Virat n.d.). said counseling that there must use (Adulbutra, Sartngern, and Virat, 2016) student manual to know about student that guideline for problem solving of regulations were consistent with the relationships with the counselees must research of Suchart Adulbutra, Pachra build positive relationships between Sartngern, and Keytapark Virat counselors and counselees in term of (Adulbutra, Sartngern, and Virat, 2016) students and teachers and also create that the important guideline for problem activities for having a good relationships solving of students as counselees such which Kaewta Pupatpong (Pupatpong, as there should provide educational 2000) said to this relationships that guidance and develop problem solving counselors could build by themselves by skills for students and also provide their abilities, personality, suitable standard practice manual 3) Guideline techniques, familiarity, sincerity and for problem solving of communication understanding counselees 5) Guideline skills were consistent with the research for problem solving of identifying the of Suchart Adulbutra, Pachra Sartngern, counseling problem were consistent with and Keytapark Virat (Adulbutra, the research of Suchart Adulbutra, Sartngern, and Virat, 2016) that guideline Pachra Sartngern, and Keytapark Virat for problem solving of academic (Adulbutra, Sartngern, and Virat, 2016)
Kasem Bundit Journal (Special Edition) February 2019 that characteristics of counselors must research of Suchart Adulbutra, Pachra have knowledge, skills and experiences Sartngern, and Keytapark Virat on counseling topic, regulation accuracy (Adulbutra, Sartngern, and Virat, 2016) and understand context of semester that there must be setting of common especially have knowledge of research purpose between counselors and for effective identifying the counseling counselees as practical framework and problem. There must be survey of collaboration in problem ending. There primary problems of counselees to must be continuous tracking the progress understand their problems and know of problem solving and coordination and counselees’ objectives and demands cooperation of all related parties and were consistent with Editor’s talk [12] the problems will be ended until that survey of primary problems shall students have understood and solved receive important information about their problems. In the last step, issues, related factors including an counselors should summarized the past impact on counselees’ emotions 6) counseling problems by themselves for Guideline for problem solving of guidelines, self-confident and continuous counseling were consistent with practice (Editor ‘s talk, 2016) and 8) Sognkold Pimpisan (Pimpisan, 2011). that Guideline for problem solving of academic counseling system which university policies were consistent with counselors must have knowledge in the research of Suchart Adulbutra, counseling process, understand concept Pachra Sartngern, and Keytapark Virat and counseling technique skills including (Adulbutra, Sartngern, and Virat, 2016) regulations, rules, courses and that guideline for problem solving of registration of students were consistent counseling of university policies must with the research of Suchart Adulbutra, formulate clear academic counseling Pachra Sartngern, and Keytapark Virat policies both policies and action (Adulbutra, Sartngern, and Virat, 2016) resources especially personnel and that the important guideline of academic budget in operation of academic counseling such as counseling training for counseling system and were consistent having step-by-step problem solving with the research of Tanapat both counselors and counselees 7) Phalakawong Na Ayutaya (Phalakawong Guideline for problem solving of Na Ayutaya, 2009) that effective problem solving and ending of development of academic counseling counseling were consistent with the system must clearly formulate policies
Kasem Bundit Journal (Special Edition) February 2019 relating to academic counseling system 2. There should be the supporting such as otification on Appointment of to any offices of university for Academic Counseling Commission and operational readiness resources including Appointment of Counselors specialist, enough budget, technology, 4. Sample Status had effect on facility and leadership that emphasized academic counseling at least one of on academic counseling for students them at statistical significant such as 3. There should be providing or marital status and occupation were developing Manual for Academic consistent with the research of Nitipun Counseling System of Masters Degree for Boonpume (Boonpume, 2010) that ability related academic counseling personnel of stress management and adaptation to use the system correctly and meet were different. When classified by the university’s objectives, this will occupation of father and mother (effect benefit to studying Masters Degree on unemployed students) and students 4. For the next research, there who had relationships in their family (as should be the same research but a result of marital status) were different different context such as study of academic counseling for Master of Suggestions Business Administration (MBA) Students 1. University must clearly to compare similarity and difference or formulate policies about academic study in each aspect such as cooperation counseling system of Masters Degree between teachers and students in including policy, related personnel, Development of Academic Counseling operating budget, instrument and Process of Masters Degree to take information of academic counseling, advantage of research result for more information technology and efficient and effective development of communication system by providing academic counseling concrete functional operation in academic counseling system
References Boonrieng Khajohnsin (2011). Manual for Academic Couseling System for Undergradute of Thai Private Higher Education Institution. 1st ed. Bangkok. Sahamit Printing and Publishing Co.,Ltd.
Kasem Bundit Journal (Special Edition) February 2019
Editor ‘s talk (2016). Counseling Process. Retrieved from http://www.mwit.ac.th /~guidance/knowledge.html Jamnean Samor. (2003). Guidelines for Academic Counseling Services for Chiengrai Vidhayakhome School, Chiang Rai. Thesis of Master of Education. Graduate School, Chiang Rai Rajabhat University. Kaewta Pupatpong (2000). Counseling and Advising. 1st ed.: Bangkok. Ramkhamhaeng University Publisher. Srinakharinwirot University. Nattaya Chanachon. (n.d.). Manual for Academic Counsellor. Surat Thani. Student Development Division Office of the President at Suratthani Rajabhat University. Nitipun Boonpume. (2010). Stress and Coping of Thai Traditional Medicine Students of Rajamangala University of Technology Thanyaburi. Independent Studies Master of Science. Graduate Studies. Silpakorn University. Ratchanan Puengchandum (2014). A Learning Achievement Forecasting Model for Supporting Academic Advisory. Thesis of Master of Information Sciencein Information Technology. Suranaree University of Technology. Suratthani Rajabhat University. (2011). Advisors Manual. Student Development Division Office of the President at Suratthani Rajabhat University. Office of the Higher Education Commission. (2011). Manual for Academic Couseling System for Undergradute of Thai Private Higher Education Institution. Bangkok: Sahamit Printing and Publishing Co.,Ltd. Sognkold Pimpisan. (2011). Manual for Academic Counseling System. Kalasin Province. Kalasin Rajabhat University. Suchart Adulbutra, Pachra Sartngern, and Keytapark Virat. (2016). The Development of Academic Counseling to MPA Student, Stamford International University. Volume 24, No. 3, September - December 2016: 112-116. Thamrong Chansopa (2009). Problems in counseling for advisors in primary school in Surin Educational Area District Office 1. Sakon Nakhon Graduate Studies Journal. Vol.3 no.1 January – June 2009: p.79-85 Therapat Leo Buakamsri. (2016). Counseling. Retrieved from https://www.gotoknow.org/posts/204755. Tanapat Phalakawong Na Ayutaya. (2009). Development of Academic Advising System in Community Colleges. Doctor of Philosophy in Educational Administration and Leadership. Faculty of Education. Chulalongkorn University.