Complimentary Insurance Terms & Conditions Description of Complimentary Insurance cover for Virgin Australia Velocity Flyer Card and Virgin Australia Velocity High Flyer Card cardholders Effective: 1 July 2019 For all eligible cardholders these Terms and Conditions apply to all claims made on or after 1 July 2019 Enquiries Contents In the event of an emergency overseas simply call Allianz Global Assistance on +617 3305 7499 via the local operator and reverse the charges. Calls from Important Information About the Complimentary Cover Provided 6 mobile phones may attract other charges. Introduction 6 Additional copies of this booklet can be obtained online at virginmoney.com. Virgin Money & Citi are not the issuers (insurers) au or call Virgin Money on 13 37 39, or +61 2 8288 2222 if you are overseas. of these covers 6 If you require personal advice on any of these insurances, please see your Termination or Variation of Cover 6 insurance adviser. Other Insurances 6 If you wish to apply for confirmation that your pre-existing medical condition is covered by the Group Policy issued to Citi (for your overseas Limitation of Cover 6 journey) please phone Allianz Global Assistance on 1800 072 791. Privacy 6 If you wish to make a general inquiry regarding the covers outlined in this Definitions 10 booklet you can give Allianz Global Assistance a call on 1800 072 791 (please have this booklet on hand when you call), or contact them by: Part A – Eligibility & Activation of Cover 17 Email:
[email protected] International Travel Insurance (High Flyer only) 17 Fax: (07) 3305 7334 Interstate Flight Inconvenience (High Flyer only) 18 Post: Locked Bag 3014, Toowong DC, QLD 4066.