Product Information - Airlines -

April 2014 1. Condor Airlines

1.1 Our History

1.2 Our Destinations

1.3 Our fleet

2. B767 Cabin Product

2.1 Economy Class

2.2 Premium Economy Class

2.3 Business Class

2.4 Inflight Entertainment

2.5 Cabin Design & Lighting

4. Service

3.1 Economy Class

3.2 Premium Economy Class

3.3 Business Class

Product Information - Condor North America 2 © Condor Flugdienst GmbH 2014. All rights reserved. 1.1 Condor Airlines – our History

1955 Condor, the charter flight airline from Thomas Cook AG, is founded on December 21st as “Deutsche Flugdienst GmbH” by the four partners Norddeutscher Lloyd, Hamburg-Amerika- Linie, Deutsche and Deutsche Bundesbahn.

1956 The company’s flight operation begins on March 29th with a pilgrimage flight to the “Holy Land”. Within the first year of operation, Majorca and the Canary Island of Tenerife are already added to the flight schedule.

1959 Deutsche Lufthansa AG takes over 95.5 percent of the capital.

1966 The first long-haul flights go to Thailand, Sri Lanka, Kenya and the Dominican Republic.

1971 Condor is the world’s first leisure airline to use a Boeing 747, the “Jumbo”, in its fleet.

1973 With turnover of 291 million Deutschmarks, Condor is the world’s leading holiday airline.

1989 Together with Turkish Airlines, Condor founds the airline SunExpress.

1991 The new Condor Comfort Class creates new quality standards.

Product Information - Condor North America 3 © Condor Flugdienst GmbH 2014. All rights reserved. 1.1 Condor Airlines – our History

1997 Condor Flugdienst GmbH belongs to C&N Touristic AG (today Thomas Cook AG): With the merger of Condor Flugdienst GmbH and NUR Touristic GmbH, Deutsche Lufthansa AG and KarstadtQuelle AG have created the basis for an integrated tourism concern with a European format – both partners each hold 50 percent in the company.

1998 Condor founds “Condor Berlin GmbH”, a 100 percent subsidiary

2001 Condor redesigns the Comfort Class in its Boeing 767-300 aircraft, featuring new seats with significantly increased space between seats and an on-board entertainment system equipped with portable DVD players.

2002 Thomas Cook becomes the integrated international tourism brand

2006 Condor Flugdienst GmbH celebrates its 50th Birthday.

2008 Condor introduces a new Premium Economy Class in addition to the regular Economy Class.

2012 New Airlines with completely new livery group-wide (from 2013).

2013 Refurbishment of all Boeing 767 cabins

Product Information - Condor North America 4 © Condor Flugdienst GmbH 2014. All rights reserved. 1.2 Condor Airlines – We serve more than 70 destinations worldwide

Product Information - Condor North America 5 © Condor Flugdienst GmbH 2014. All rights reserved. 1.2 Condor Airlines – We serve more than 70 destinations worldwide Interline Partnership with West Jet in Canada

Connecting Passengers to and from Condor Airports in Canada such as: • Winnipeg • Edmonton • Otawa • Montreal and many more

Product Information - Condor North America 6 © Condor Flugdienst GmbH 2014. All rights reserved. 1.2 Condor Airlines – We serve more than 70 destinations worldwide Interline Partnerships in Europe Teamwork in the Sky:

We offer competitive through fares to many destinations with the following partners:

Lufthansa* Swiss International Air Lines Austrian Airlines Scandinavian Airlines Lot Polish Airlines Finnair Aeroflot Luxair Croatia Airlines Adria Airways Czech Airlines

*) Condor is partner of Lufthansa’s Miles and More program.

Product Information - Condor North America 7 © Condor Flugdienst GmbH 2014. All rights reserved. 1.3 Condor Airlines – Our fleet Aircraft type Number Seats

12 174 (32/142)

Airbus A320-200 t

n 2 210 (174/36) o C

Airbus A321-200

13 265 (233/32)

Boeing 757-300 t

n 3 245 (30/35/180) o c r e

t 12 227 (18/35/206) n I Boeing 767-300 Total 37

Product Information - Condor North America 8 © Condor Flugdienst GmbH 2014. All rights reserved. 1.3 Condor B767 Fleet – Configuration I

• 9 aircraft with 18 seats in Business Class, 35 seats in Premium Economy, 206 seats in Economy • Flights with normal demand of Business Class seats (mainly Caribbean, South America, Africa, Asia)

C Y M Business Premium Economy Class Economy Class 18 seats 35 seats 206 seats

Product Information - Condor North America 9 © Condor Flugdienst GmbH 2014. All rights reserved. 1.3 Condor B767 Fleet - Configuration II

• 3 aircraft with 30 seats in Business Class, 35 seats in Premium Economy, 180 seats in Economy • Flights with higher demand of Business Class seats (mainly Indian Ocean and North America / Canada)

C Y M Business Premium Economy Class Economy Class 30 seats 35 seats 180 seats

Product Information - Condor North America 10 © Condor Flugdienst GmbH 2014. All rights reserved. 1. Condor Airlines

1.1 Our History

1.2 Our Destinations

1.3 Our fleet

2. B767 Cabin Product

2.1 Economy Class

2.2 Premium Economy Class

2.3 Business Class

2.4 Inflight Entertainment

2.5 Cabin Design & Lighting

4. Service

3.1 Economy Class

3.2 Premium Economy Class

3.3 Business Class

Product Information - Condor North America 11 © Condor Flugdienst GmbH 2014. All rights reserved. 2.1 B767 Cabin Product - Economy Class

Key Facts • New ergonomically designed seats • Anti-thrombosis cushion • Seat pitch 30-31“ • Back rest recline 4“ • 2-3-2 seat configuration • Personal 9“ seat back screens • USB port at each seat • Blanket and pillow

Source: HL/P

Product Information - Condor North America 12 © Condor Flugdienst GmbH 2014. All rights reserved. 2.2 B767 Cabin Product - Premium Economy Class

Key Facts • New ergonomically designed seats • Anti-thrombosis cushion • Seat pitch 35-36“ • Back rest recline 8“ • 2-3-2 seat configuration • Movable headrest • Adjustable footrest (except row 6) • Personal 9“ seat back screens • USB port at each seat • Blanket and extra-wide pillow

Source: HL/P

Product Information - Condor North America 13 © Condor Flugdienst GmbH 2014. All rights reserved. 2.3 B767 Cabin Product - Business Class

Key Facts • New full-automatic reclining seats • Seat pitch 60“ • Reclining to 170 degrees • Bed length of more than 1,80 m / 5,9 ft. • 2-2-2 seat configuration • Personal reading light and cocktail table • Movable headrest • Personal 15“ seat back screens • USB and power port at each seat • Blanket and extra-wide pillow

Source: HL/P

Product Information - Condor North America 14 © Condor Flugdienst GmbH 2014. All rights reserved. 2.4 B767 Cabin Product - Inflight Entertainment

Key Facts • 9“ screens in Economy & Premium Economy Class • 15“ screens in Business Class • Extensive choice of - Hollywood & German movies - TV shows - Documentaries - Kids channels - Radio shows & audio CDs • Flight information system

Source: HL/P

Product Information - Condor North America 15 © Condor Flugdienst GmbH 2014. All rights reserved. 2.5 B767 Cabin Product - Cabin Design & Lighting

Key Facts • Stylish enhanced cabin design in an elegant new look • New lavatories • Mood lighting system (dynamic lighting concept) • New materials: seat covers, partitions, flooring, galleys

Source: HL/P

Product Information - Condor North America 16 © Condor Flugdienst GmbH 2014. All rights reserved. 1. Condor B767 Fleet

1.1 Configuration I

1.2 Configuration II

2. B767 Cabin Product

2.1 Economy Class

2.2 Premium Economy Class

2.3 Business Class

2.4 Inflight Entertainment

2.5 Cabin Design & Lighting

4. Service

3.1 Economy Class

3.2 Premium Economy Class

3.3 Business Class

Product Information - Condor North America 17 © Condor Flugdienst GmbH 2014. All rights reserved. 3.1 Service - Economy Class

• Variety of cold or hot meals and snacks • Non-alcoholic beverages free of charge • Possibility to pre-book a Premium or Special menu • Baggage allowance 20 kg; for flights to the United States, Puerto Rico or Canada: 1 x 23 kg (deviating regulations for feeder and connecting flights may apply)

Source: HL/P

Product Information - Condor North America 18 © Condor Flugdienst GmbH 2014. All rights reserved. 3.2 Service - Premium Economy Class

• Carefully selected Premium menu (alternatively Special menu) • Free alcoholic drinks with meals • Free headsets • Wide range of magazines • Wellbeing set with a selection of useful accessories for your stay on board • Baggage allowance 20 kg; for flights to the United States, Puerto Rico or Canada: 1 x 23 kg (deviating regulations for feeder and connecting flights may apply) • Separate Check-In at all German airports • Free seat reservation with the option to check in online

Source: HL/P

Product Information - Condor North America 19 © Condor Flugdienst GmbH 2014. All rights reserved. 3.3 Service - Business Class

• Exclusive selection of beverages with a welcome drink and cocktail service • Delicious five-course meal with a selection of three entrées served on porcelain, with cloth table linens • Separate dessert and after-dinner drink trolley • Cosmetics set and heated towelettes • Free seat reservation with the option to check in online • Baggage allowance increased to 30 kg; for flights to the United States or Canada: 2 x 32 kg (deviating regulations for feeder and connecting flights may apply) • Free carriage of sports equipment up to 30 kg • Separate check-in at the Business Class counter in Frankfurt and at many airports in other countries • Access to lounges in Frankfurt and at many other international airports

Source: HL/P

Product Information - Condor North America 20 © Condor Flugdienst GmbH 2014. All rights reserved. At your service - Contact

Condor Flugdienst GmbH 104 S Walnut St Itasca, IL 60143 +1-800-524-6975 [email protected]

www.condor.com

Twitter: @Condor_America

Product Information - Condor North America 21 © Condor Flugdienst GmbH 2014. All rights reserved. Status Cabin Refurbishment B767 Product Information - Condor North America 22 © Condor Flugdienst GmbH 2014. All rights reserved.