Building the Future

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Building the Future Building the Future Third-year Implementation Report, 2016-2017 University of Montana Maureen and Mike Mansfield Library Strategic Plan, 2014-2017 TABLE OF CONTENTS Introduction .......................................................................................................................... 1 GOALS AND STRATEGIC DIRECTIONS ...................................................................................... 2 Goal I: Promote Collaboration (In support of UM 2020 Strategic Issues 1, 2, 3) .......... 2 Strategy 1 Strengthen and build relationships with campus groups .................................... 2 Strategy 2 Increase collaboration/coordination with campus IT .......................................... 2 Strategy 3 Create a Montana Academic Library Consortium/Alliance ................................. 3 Strategy 4 Explore opportunities to strengthen and develop new relationships with K-12 schools in Montana .............................................................................................. 4 Strategy 5 Strengthen and build relationships with libraries and cultural heritage institutions regionally, nationally, and internationally ........................................ 4 Goal II: Tell the Library's Story (In support of UM 2020 Strategic Issues 1, 2, 3, 4) ...... 6 Strategy 1 Develop and implement an ongoing marketing plan........................................... 6 Strategy 2 Enhance web presence ........................................................................................ 6 Strategy 3 Expand outreach, programming, and exhibits ..................................................... 7 Strategy 4 Develop an advocacy plan .................................................................................... 8 Goal III: Enable Knowledge Creation (In support of UM 2020 Strategic Issues 2, 3, 4) . 9 Strategy 1 Expand digital curation activities and strategies ................................................. 9 Strategy 2 Expand resources for and connections with e-learning and e-research ............. 9 Strategy 3 Strengthen and grow information literacy initiatives and practices ................. 10 Strategy 4 Innovate reference and user services ................................................................ 11 Strategy 5 Enhance discovery, use and preservation of unique, rare or hidden materials 11 Strategy 6 Develop and enhance collections which document the region, its people and its environment ....................................................................................................... 14 Goal IV: Develop Deliberate Physical and Virtual Places (In support of UM 2020 Strategic Issues 1, 4) ...........................................................................................14 Strategy 1 Create a dynamic online learning environment ................................................. 14 Strategy 2 Solidify a library presence for Missoula College and Bitterroot College campuses ............................................................................................................ 15 Second-year Implementation Report, 2014-2016 - Mansfield Library Strategic Plan i Strategy 3 Create an environment in Mansfield Library that is beautiful, inviting, and comfortable ........................................................................................................ 15 Strategy 4 Integrate the Learning Commons ...................................................................... 15 Goal V: Build Organizational Capabilities (In support of UM 2020 Strategic Issues 1, 4, 5) .......................................................................................16 Strategy 1 Improve the organizational structure ................................................................ 16 Strategy 2 Grow new knowledge and skill sets ................................................................... 16 Strategy 3 Create a user-centered culture .......................................................................... 16 Second-year Implementation Report, 2014-2016 - Mansfield Library Strategic Plan ii University of Montana Maureen and Mike Mansfield Library Strategic Plan, 2014-2017 Third-year Implementation Report, 2016-2017 Introduction Change in academic libraries is ever-present due to dramatic forces such as technological advances, evolution in scholarly publishing, global education/research, changing demographics of students, and the economics of higher education. These changes require the Mansfield Library to adapt to evolving environments continuously in order to provide students, faculty, and other stakeholders with the most advanced access to information and information-related services. As part of this evolution, the Mansfield Library has developed “Building the Future: The Mansfield Library Strategic Plan 2014-2017,” at University of Montana Mansfield Library Strategic Plan 2014-2017. The Plan will direct the library to focus on specific strategic goals and directions to become a more flexible and adaptive library. This plan builds on various library documents, including self-study, the Diversity Plan, and the 2013 ClimateQUAL report and incorporates input from many of the library’s stakeholders – students, faculty/researchers, staff, administrators, library personnel, and Mansfield Library affiliates. “Building the Future” also supports the strategic issues of the University of Montana’s “UM 2020: Building a University for the Global Century.” “Building the Future” is framed by its Mission, Vision, Values, and Guiding Principles and is comprised of five Goals and corresponding Strategic Directions. This plan will guide library administration in setting priorities for finance, personnel, time, and facilities resources in the next three years. Once implemented, the Mansfield Library will provide ways of assessing progress and the impact on the University of Montana community. Each year the library will revisit the plan to determine progress and to adapt the plan as necessary. This report includes supporting activities and initiatives to the five strategic goals in the Plan in 2014-2017. Second-year Implementation Report, 2014-2016 - Mansfield Library Strategic Plan 1 GOALS AND STRATEGIC DIRECTIONS Goal I: Promote Collaboration (In support of UM 2020 Strategic Issues 1, 2, 3) Strategy 1 Strengthen and build relationships with campus groups 1. Partner with campus groups on grant applications for public programming. a. Submitted grant applications and received a successful Shakespeare Folio grant to host the exhibit in May 2016. b. Exhibit was successful and action was completed. 2. Offered a short formal tour of the Missoula College Library on Veterans' Upward Bound orientation night. 3. Implement a campus records retention schedule (RRS); reach out to campus departments to collect UM records with long-term historical value. a. Montana University System (MUS) legal counsel approved records schedule. b. Completed transfer of Registrar’s Office historic records to the Archives in June 2015, working with two other departments to transfer permanent records by 2017. c. RRS approved by MUS, became Commissioners Directive on March 9, 2016. d. At least two departments participated in retaining and planned to transfer their permanent records to Archives in 2017. 4. Increase system communication and service offerings to affiliate campus libraries. a. Created new servers, updated online reports for affiliates, and increased technological access for libraries. b. Currently hosting proxy servers for UM Western, as part of our library partnership. Strategy 2 Increase collaboration/coordination with campus IT 1. Coordinate helpdesk services between campus and library. a. In Progress 2. Partner with campus units to coordinate purchasing and establish standard operating software across campus. a. A comprehensive plan was created in fall 2016, includes the minimum computer standards for labs. 3. Expand Tech Partners attendance by Information Technology (IT) staff. a. Invites expanded to include others in IT; action completed. Second-year Implementation Report, 2014-2016 - Mansfield Library Strategic Plan 2 4. Work with library systems to ensure circulation supervisors are fully trained and aware of communication routes between campus IT and library IT. a. Working on cross training within the IT training plans. b. Cross training completed as of fall 2016 and training will continue as necessary. Strategy 3 Create a Montana Academic Library Consortium/Alliance 1. Secure shared Montana Integrated Library System funding. a. Seventeen participating libraries in Montana shared the total expenses for the new library systems. The UM Provost Office provided the UM’s cost-shares for one-time implementation and for a portion of annual subscription. 2. Explore/increase shared collections across Montana academic libraries. a. Montana Academic Library Consortium (now called Treasure State Academic Information and Library Resources, TRAILS) established a task force and proposed to create a formal consortium with bylaws and funding options. b. Ongoing efforts include plans for TRAILS to work with all consortium libraries on contracts and acquisitions of electronic resources. c. TRAILS contracted with Proquest Academic Complete and College Complete Ebooks: a collection of over 150,000 scholarly ebooks, from leading publishers and university presses, in all subject areas to allow for shared information within the consortium. 3. Develop Montana University System (MUS) statewide information literacy alliance. a. The
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