Integrated real estate and industrial services
STRABAG Property and Facility Services Well positioned. For your requirements STRABAG PFS is an international real estate and industrial service provider. Some 14,500 employees take on the challenges and requirements of our customers every day. Their goal: complete customer satisfaction. Our tools are not a secret: experience, dedication and continuous education and training for our employees in order to ensure they are ideally qualifi ed and highly specialised.
As a corporation, we hold strong positions in all disciplines. We manage all types of real estate and property, from offi ces, industrial sites and plants, through technology buildings and data centres to residential property with a broad service portfolio, in modules or as packages, and largely by ourselves.
Straight to the point
• STRABAG PFS is the number 2 in Germany in terms of sales and since 2008 has always been among the top 3 leading facility services companies. • STRABAG PFS is also one of Germany’s highest-performing property managers and rental companies. • STRABAG PFS is the only provider to offer technical and infrastructural facility management and property management from a single source across the board. Integrated real • As market leader in the fi eld of telecommunications and broadcast technology and the management of data centres, STRABAG PFS reliably ensures the maximum availability of numerous customers’ sensitive technical equipment and thus their core business. • 400 engineers and over 2,000 craftsmen and master craftsmen, two central incident centres, a customer service desk open 24 hours a day, 7 days a week, and an integrated ticket system for all customer feedback secure its nationwide title as the quality and market leader in the fi eld of technical facility management. estate and • STRABAG PFS provides its services throughout Germany, including in B and C locations, both for specifi c properties and for entire portfolios. • Thanks to these strong regional roots, STRABAG PFS has decades of experience in business with chain store operators and in the comprehensive support of shops and branches. • Through its integration in the STRABAG Group, STRABAG PFS is able to follow its customers into other industrial services countries at short notice. The focus is Eastern Europe.
The face of responsibility
The modular service range, high level of vertical integration and widespread presence always go hand in hand with personal, operational responsibility. Our departmental and team leaders and their employees act in clear account structures. This provides value added that we demonstrate in numerous projects.
Of course, as managers we are obligated fi rst and foremost to our customers. For this reason, each one of us assumes operational responsibility for one business unit. Our customers appreciate this clarity and transparency. And it is a clear signal to the market.
Martin Schenk Dr Marion Henschel Marko Bohm Dirk Brandt Chairman of the Management Vice Chair of the Management Managing Director, Managing Director, Board, International Business, Board, Finance, M&A, Real Estate Management (Rentals Technical Facility Management, Human Resources, Key Account Infrastructural Facility Management, and Letting, Property Management, Building Management Management, IT Industrial Services Corporate Real Estate Solutions) Your contacts
REAL ESTATE MANAGEMENT REAL ESTATE MANAGEMENT Norbert Rolf Christian Leßner Head of Property Companies Head of Property Management Europa-Allee 50 and Consulting 60327 Frankfurt am Main Reeperbahn 1 Tel. +49 69 13029-1300 20359 Hamburg [email protected] Tel. +49 40 20208-4440 [email protected]
FACILITY SERVICES STRABAG PFS INTERNATIONAL SALES GERMANY Stefan Babsch Torsten May Head of STRABAG PFS Head of Facility Services Germany International Sales and Operations Leopold-Böhm-Strasse 10 Vogelsanger Weg 80 1030 Vienna, Austria 40470 Düsseldorf Tel. +43 1 50599-69002 Tel. +49 211 9126-2000 [email protected] [email protected]
REAL ESTATE MANAGEMENT REAL ESTATE MANAGEMENT Andreas Lindenstruth Detlef Kalthoff Head of Space Management Head of Acquisitions Property Europa-Allee 50 Companies/Managing Director 60327 Frankfurt am Main Residential Property Services Tel. +49 69 13029-1370 Vogelsanger Weg 80 [email protected] 40470 Düsseldorf Tel. +49 211 9126-2100 [email protected]
CARETAKING SERVICES CARETAKING SERVICES Ludger Klaas Frank Gentzwein Managing Director Managing Director STRABAG Facility Services GmbH STRABAG Facility Services GmbH Kilianstrasse 120 Kilianstrasse 120 90425 Nuremberg 90425 Nuremberg Tel. +49 911 8336-510 Tel. +49 911 8336-520 [email protected] [email protected]
STRABAG Group building “Tanzende Türme”, Hamburg
IFM/INDUSTRIAL SERVICES IFM/INDUSTRIAL SERVICES IFM/INDUSTRIAL SERVICES Mike Kirschnereit Frank Hanauer Andreas Winterling Chairman of the Management Board Managing Director Managing Director DIW Instandhaltung GmbH DIW Instandhaltung GmbH DIW Instandhaltung GmbH Waldburgstrasse 19 Waldburgstrasse 19 Waldburgstrasse 19 70563 Stuttgart 70563 Stuttgart 70563 Stuttgart Tel. +49 711 782382-10 Tel. +49 711 782382-22 Tel. +49 711 782382-12 mike.kirschnereit@ frank.hanauer@ andreas.winterling@ diw-instandhaltung.com diw-instandhaltung.com diw-instandhaltung.com
FACILITY MANAGEMENT FACILITY MANAGEMENT FACILITY MANAGEMENT TELECOMMUNICATIONS TELECOMMUNICATIONS TELECOMMUNICATIONS Andrea Jager Volker Röhl Martin Sowinski Head of Facility Management Head of Facility Management Head of Facility Management Telecommunications for Telecommunications for Telecommunications for Southern Region Central Region Northern Region Nauheimer Strasse 100 Vogelsanger Weg 80 Dernburgstrasse 50 70372 Stuttgart 40470 Düsseldorf 14057 Berlin Tel. +49 711 8950-2000 Tel. +49 211 9126-0 Tel. +49 30 3288-1000 [email protected] [email protected] [email protected] Our service portfolio
Real estate management
Property management/ Rentals and letting/ corporate solutions space management
• Tenant support and tenant relationship management • Market and location analyses • Lease management • Property analysis • Rent and property accounting, payments • Location and optimisation plans • Incidental cost apportionment • Letting • Budget planning, controlling and reporting • Tenant representation • Technical property management • Administration of owner-occupied properties / • Relocation management properties owned in severalty • Workplace management • Property management costs and performance management • Selection, engagement and management of external service providers
Property management Rentals and letting Through professional and proactive dealings with property We look for solvent tenants and advise you on everything management concepts, we safeguard the entire yield and from the letting strategy and location strategies to value potential of your real estate investment. property-specific marketing. When searching for a suitable property, tenants benefit from our comprehensive overview • Long-term yield security of the market. • Tenant retention measures • Cost transparency and reduction Lessor advantages • Analysis and optimisation of property management costs • Development of individual marketing strategies • Efficient management of service providers • Implementation of optimisation measures • Proactive management of improvement potential • Transaction capacity of the properties • Increase and optimisation of cash flow With the service areas property management, owner- • Sustainable returns (ROI) occupied property administration, real estate brokerage, administration of properties owned in severalty, and Tenant representation advantages construction management, we cover the entire real estate • Identification of suitable offers industry value chain for residential properties. • Brokering of optimum conditions • Professional support for contract negotiations Corporate solutions • Security and optimisation of business locations • Optimisation of space requirements We analyse and optimise all costs and earnings related to your property and thus increase its economic efficiency Space management and therefore market value in the long term. Our services also give you a valid basis for your accounting with which From the location concept, space optimisation and you can bring your portfolio planning into line. organisational building planning to furniture planning and relocation management, we increase the performance of • Information about savings and cost-reduction potential your spaces. • Identification and analysis of opportunities and risks • Reduction of real estate costs through the optimisation • Increase of space efficiency of locations, spaces, energy • Minimisation of rental and incidental costs • Reliable vacancy analysis and reporting • Increase of ergonomic workplace quality and energy efficiency • Sustainability and flexibility of office structures • Value and performance optimisation on the basis of life cycles Facility management/building management/industrial services
Facility management/building management Industrial services
Technical facility management Industrial cleaning We maintain, operate, inspect, repair and optimise your Be it the production line, painting line or industrial robots, any building’s technical equipment and ensure that all legal machine or system can run only as well as it is maintained, requirements are met. Our fault management in the cleaned and cared for. As a specialist in cleaning and sensitive areas of your business ensures the rapid maintenance in nearly all areas of industry, we help to elimination of problems should they arise. On balance, prevent downtime and malfunctions – making an important the operation of your property is reliable and uninterrupted. contribution to increasing effi ciency and productivity. • Safety in all technical processes • Cleaning of • Maximum availability for all critical areas - complete industrial facilities • Cost reduction through timely recognition of - production halls and warehouses potential faults - hall traffi c routes • Fast fault clearance, fault management around the clock - machines, operational and electrical systems • Advice on effi cient and sustainable facilities engineering - painting systems with legal solutions • Ultra-high-pressure water-jet cleaning up to 2,500 bar • Development of individualised maintenance strategies • Ultrasound cleaning of small parts • Value increase through optimised maintenance strategies • Dry ice cleaning • Property management • Special cleaning/paint removal • Energy management • Inspection and repair of equipment and generators • Building security, entry systems, video management • Service, installation and conversion work
Infrastructural facility management Operations supporting services With state-of-the-art cleaning and security concepts, we In addition, in many different industries, we provide diverse assume the management and control of individual processes production-support services in our customers’ value chains. and services in all areas of building administration. • Construction-related aircraft services and aircraft cleaning The result: Your costs are lowered, functionality and service • Surface treatment in the painting sector quality are increased, and the value of your property is • Plant assembly/disassembly including documentation sustainably enhanced. • Planning, assembly, inspection and maintenance of • Routine cleaning compressed-air networks and compressed-air systems • Reception and security services • Assembly of paper machines • Maintenance of outdoor and green spaces • Maintenance and servicing of semiconductor technology • Winter services production systems in clean rooms and ultra-clean rooms • Refuse management • Decalcifi cation of heating, ventilation, air conditioning and • Post and in-house services refrigeration systems and units • Caretaker services • Filling in the industrial sector • Floor coatings for industrial fl oors Building management • Media technology We safeguard the value of your property through the professional management of conversions, extensions and renovations. We can also fi nd sustainable solutions for you in the areas of fi re safety, pollutant management, energy management and green building. • IT-supported planning and construction management from a single source • Procurement and organisation of construction services • Fulfi lling obligations to users, neighbours and public bodies • Pollutant management Network of locations throughout Germany
STRABAG PFS is represented throughout Germany with its own locations and employees, including at B and C locations.
Property management
Flensburg 600 real estate agents and specialists in contract management, property management, Kiel property accounting and incidental cost Rostock apportionment Elmshorn Lübeck • 225 property managers, of which Schwerin 75 at property companies Stade Hamburg 85 in corporate solutions Leer 65 in residential property services Bremen Oldenburg • 65 technical property managers Biesenthal Uelzen • 14 locations Berlin Hannover Potsdam Königs Wusterhausen Rentals and letting/space management Osnabrück Minden Magdeburg 100 specialists in user support and property Braunschweig Biere marketing Steinfurt
Bielefeld Wernigerode Münster Bad Muskau • 30 letting managers Wesel • 12 locations Recklinghausen Göttingen Gutenberg Dortmund • Preferred partner network with approxi- Duisburg Nordhausen Leipzig mately 50 additional sales locations Hagen Radebeul Krefeld Essen Kassel Artern/Unstrut Meschede Dresden Neuss Düsseldorf Erfurt Gera Chemnitz Gotha Mönchengladbach Netphen Industrial services/infrastructural fm Düren Cologne Fulda Gießen • 7,300 employees (headcount) Aachen Bonn • 33 locations Usingen Hanau Koblenz Frankfurt Eschborn Schweinfurt Bayreuth Technical facility management Wiesbaden Heusenstamm Trier Alzey Bamberg • 400 engineers Würzburg Weiden Darmstadt • 2,000 craftsmen and master craftsmen Saarbrücken Philippsburg Nuremberg Kaiserslautern • 250 employees at 38 computer centres, Mannheim Ansbach Heilbronn Crailsheim including 90 certifi ed specialists Neustadt Regensburg Schwäbisch Hall • 400 employees in the fi eld of radio Stuttgart Aalen Plattling Heidenheim Ingolstadt Landshut Karlsruhe Langenau and broadcast technology, including 29 Göppingen Rastatt specially trained tower climbers Ulm Offenburg Augsburg • 226 locations and branch offi ces Rottweil Munich Singen Weilheim Freiburg Memmingen Traunstein Ravensburg Kempten Rosenheim Konstanz
STRABAG Group building “Meandris”, Frankfurt am Main Key figures and references The STRABAG PFS Group’s workforce of around 14,500 employees generates more than €1.1 billion with numerous top industrial clients and all leading German property companies.
Overall key figures (as at 31 December 2015)
Head office Frankfurt am Main/Münster
Employees 14,475 (headcount)
Revenue €1,116 million Types of property • Offices • Computer centres under management • Retail markets • Technical sites Complex large office locations, • Residential properties • Industrial properties here: Tower 185, Frankfurt am Main • Properties run by • Production sites operating companies
Key figures for Germany (as at 31 December 2015)
Employees 12,022 (headcount)
Properties 57,100 (not including apartments)
Space under management 19.5 million m2 Nationwide real estate portfolios, Revenue €1,018 million here: Deutsche Telekom AG Technical facility management/ Of which in Germany €584 million building management
Real estate management €98 million
Infrastructural facility management/ €310 million industrial services
Total lettings 296,000 m2 Assets under €19.7 billion (property management for management property companies) 30,000 moves per year Radio towers, antenna masts and Space management 11 million m2 of space under management transmitting stations for radio and telecommunications companies
Production sites, here: Böllinger Höfe, Hotels and operating properties, Public buildings with high security levels, Heilbronn here: Hotel Polonia Palace, Warsaw here: Federal Ministry of the Interior
High-risk locations, here: data centres Shopping centres, retail properties Shops and branches, nationwide and specialist stores 09/2016
STRABAG Property and Facility Services GmbH Europa-Allee 50 60327 Frankfurt am Main, Germany
[email protected] www.strabag-pfs.de