Inland Revenue Board of Malaysia
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ANNUAL REPORT 2000 INLAND REVENUE BOARD OF MALAYSIA 57 PLEDGE We, the officers of the Inland Revenue Board, pledge that we will, • focus our energy and efforts to achieve the objectives of our organization; • collect taxes according to the laws of the country; • instill public trust in the fairness and excellence of our tax administration; • encourage the public to pay the correct amount of taxes voluntarily. And are determined to • carry out our duties with efficiency, quality and effectiveness; • provide fast and friendly service; • uphold the values of trustworthiness, honesty, full responsibility and a positive outlook; • forever strive to improve the image of the Inland Revenue Board. 58 ANNUAL REPORT 2000 ANNUAL REPORT 2000 59 CORPORATE CULTURE VISION • IRB is recognized as the foremost tax administration in the region and the best government agency in the country; • Creation of a just, transparent and respectable tax management system; • IRB management is always sensitive to the welfare of its employees, provides career advancement opportunities for each employee and recognizes individual excellence; • Officers and staff members of IRB are committed towards achieving excellence in work and efficiency in service to clients; • The public has a high degree of confidence in the fairness of the country’s tax system. MISSION The IRB is committed towards collecting taxes with fairness, efficiency and integrity, at a justifiable cost while providing excellent service to its clients. This mission will be achieved by:- • Developing a skilled, efficient workforce and striving constantly to enhance the level of professionalism to face challenges in an ever-changing environment; • Upgrading tax administration while simplifying tax laws; • Offering friendly, fair and consistent service all the time; • Nurturing public consciousness towards producing responsible taxpayers; • Encourage voluntary tax compliance. OPERATIONAL OBJECTIVES • To collect taxes without imposing excessive burden on the public while incurring minimal cost to the government; • To instill public trust in the fairness and excellence of the present tax system; • To encourage the public to voluntarily pay their taxes. QUALITY POLICY We are committed to providing service of quality professionally to our clients. We shall ensure that our officers and staff work towards excellence. Based on these principles and guided by the Pledge of the Inland Revenue Board, we shall make quality service our way of life. 60 ANNUAL REPORT 2000 ANNUAL REPORT 2000 61 62 ANNUAL REPORT 2000 ANNUAL REPORT 2000 CORPORATE INFORMATION ESTABLISHMENT & FUNCTIONS ESTABLISHMENT March 1, 1996 Inland Revenue Board Malaysia was formed under the Inland Revenue Board of Malaysia Act 1995 (ACT 533). FUNCTIONS SECTION 10 “…to act as agent of the Government and to provide services in ACT 533 administering, assessing, collecting and enforcing payment of income tax, real property gains tax, estate duty, stamp duties and such other taxes as may be agreed between the Government and the Board; to advise the Government on matters relating to taxation and to liaise with the appropriate ministries and statutory bodies on such matters; to participate in or outside Malaysia in respect of matters relating to taxation; and to perform such other functions as are conferred on the Board by any other written law.” SECTION 10A “Notwithstanding section 10, the Board may act as a collection agent ACT 533 for and on behalf of any body for the recovery of loans due for repayment to that body under any written law.” BOARD Aishah binti Abdul Manaf Administrative Director SECRETARIAT Marina binti Abd Aziz Special Officer to the 2000 Chief Executive OFFICIAL 16th. Floor, Block 11, Government Office Complex, Jalan Duta, ADDRESS 50600 Kuala Lumpur. BOARD MEMBERS’ The Inland Revenue Board has held 7 meetings during 2000. MEETINGS AGENCY The Government of Malaysia officially signed an Agency Agreement AGREEMENT with the Inland Revenue on December 31, 1998. 63 MEMBERS OF THE BOARD TAN SRI DR. SAMSUDIN BIN HITAM P.S.M., D.P.M.T., D.P.M.P., J.S.M., K.M.N., A.M.N. Secretary General of Treasury Ministry of Finance, Malaysia. Tan Sri Dr. Samsudin bin Hitam joined the civil service as an Administrative and Diplomatic Officer in 1970. He was promoted to Director/Deputy Director General in the Economic Planning Unit of the Prime Minister’s Department. He is currently the Chairman/Member of the Board of various agencies, amongst others are The Central Bank, Majlis Kumpulan Wang Amanah Pencen and Ministry of Finance Incorporated Companies such as Bintulu Port Sdn. Bhd., Malaysian Airline System, Putrajaya Holdings, Multimedia Development Corporation Sdn. Bhd, Petronas, Syarikat Harta dan Tanah and Khazanah Nasional Bhd. Tan Sri Dr. Samsudin bin Hitam succeeds Tan Sri Othman bin Mohd. Rijal as Chairman of IRB on June 4, 2000. TAN SRI SAMSUDIN BIN OSMAN P.M.N., S.I.M.P., D.P.M.S., P.G.D.K., J.S.M., P.M.P., A.M.N. Director General of Public Services Public Service Department, Malaysia. Holds a Master’s Degree in public administration. He has served as an Administrative and Diplomatic Officer in the Public Service Department since 1969. He has held senior positions such as Secretary General in the Ministry of Home Affairs and the Ministry of Domestic Trade and Consumer Affairs and also as Secretary to Sabah Federation. DATO’ ZAITUN ZAWIYAH BINTI PUTEH D.P.M.P., K.M.N. Head of Advisory and International Division Attorney General’s Department, Malaysia. She is a lawyer by profession, graduated from the Lincoln’s Inn in 1972 and has served the public service since 1973. She has spent most of her career as a legal advisor in the judicial and legal service. Amongst her important senior legal posts held were Commissioner for Law Revision, Parliamentary Legislator and Head of Civil Division in the Attorney General’s Department. 64 ANNUAL REPORT 2000 ANNUAL REPORT 2000 DATUK SITI HADZAR BINTI MOHD. ISMAIL P.J.N., J.S.M., K.M.N. Deputy Secretary General of Treasury (Policy) Ministry of Finance, Malaysia. She holds a Master’s Degree in analytical and development economics. She has served the public service as an Administrative and Diplomatic Officer since 1971, later promoted to several senior posts in the Economic Planning Unit. In addition to her senior posts in the public service, she sits on the board of directors of a number of agencies such as the Securities Commission, Employees’ Provident Fund, Malaysian International Shipping Corporation Berhad and Kontena Nasional Berhad. SITI MASLAMAH BINTI OSMAN J.S.M., K.M.N. Accountant General Malaysia Accountant General’s Department, Malaysia. She is a Chartered Accountant and a member of the Chartered Institute of Management Accountants, United Kingdom. She has served the public service since 1972. Amongst the many government departments and agencies she had served are the Telecommunications Department, Bank Simpanan Nasional and Accountant General’s Department. She is also a member of the board of several agencies such as Universiti Kebangsaan Malaysia, Kumpulan Wang Simpanan Guru, Yayasan Laporan Kewangan, Lembaga Piawaian Perakaunan Malaysia and Sistem Transit Aliran Ringan. DR. MOHAMED ARIFF BIN ABDUL KAREEM Executive Director Malaysian Institute of Economic Research (MIER). He completed his Ph.D program at the University of Lancaster, United Kingdom. He is a specialist in International Economics and most of his works deal with international trade, foreign direct investment and regional economic integration. Dr. Mohamed Ariff has served as consultant to many international organisations including World Bank (Washingtan DC), UNIDO (Vienna), OECD Development Centre (Paris), Commonwealth Secretariat (London), UNCTAD (Geneva), UNCRD (Nagoya), ESCAP (Bangkok) and Islamic Development Bank (Jeddah). He is also a board member in the National Productivity Centre (NPC) and the Social Security Organisation (Socso). DATIN DR. UMI KALSUM BINTI MOHD. NOH K.M.N Private Consultant She has a Ph.D in Public Finance from the University of Malaya. She was a senior government servant in the Ministry of Finance from 1974 to 1993, before retiring from the Public Service to join the Renong Group of Companies, handling project management and construction. Dr. Umi Kalsum was then appointed as Managing Director/Executive Director of Kinta Kellas Public Ltd and currently as Executive Chairperson of Dimensi Tuah Sdn. Bhd. She is also a director for EON Bank Group and Kosijaya Didatic Sdn. Bhd. 65 EXECUTIVE MANAGEMENT Dato’ Zainol Abidin bin Abd. Rashid* Chief Executive/Director General Inland Revenue Board Dato’ Haji Abu Hassan bin Md. Akhir Deputy Director General Management and Support Nujumudin bin Mydin Deputy Director General Technical and Legal Lim Heng How Deputy Director General Compliance and Prevention * Appointed to the present post on August 1, 2000 66 ANNUAL REPORT 2000 ANNUAL REPORT 2000 SENIOR MANAGEMENT Sitting From Left: Ab. Rahim bin Abdullah (Director of National Tax Academy) Hasmah binti Abdullah (Head of Technical Division) Mohd Saian bin Hj. Ridzuan (Head of Operations Division) Standing From Left: Dr. Siti Mariam binti Che Ayub (Head of Corporate Planning and Research Division) Mohd. Ibrahim Merican bin Mohd Ismail Merican (Chief Accountant [Charging]) Md. Ghazali bin Md. Yusop (Manager of Information Technology Division) Aishah binti Abdul Manaf (Director of Administrative Division) Wan Noorsiah binti Wan Abdullah (Head of Investigation and Intelligence Division) Lim Gaik Hwa (Head of Internal Audit and