Recovering from Operating System Crashes
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Hang Analysis: Fighting Responsiveness Bugs
Hang Analysis: Fighting Responsiveness Bugs Xi Wang† Zhenyu Guo‡ Xuezheng Liu‡ Zhilei Xu† Haoxiang Lin‡ Xiaoge Wang† Zheng Zhang‡ †Tsinghua University ‡Microsoft Research Asia Abstract return to life. However, during the long wait, the user can neither Soft hang is an action that was expected to respond instantly but in- cancel the operation nor close the application. The user may have stead drives an application into a coma. While the application usu- to kill the application or even reboot the computer. ally responds eventually, users cannot issue other requests while The problem of “not responding” is widespread. In our expe- waiting. Such hang problems are widespread in productivity tools rience, hang has occurred in everyday productivity tools, such as such as desktop applications; similar issues arise in server programs office suites, web browsers and source control clients. The actions as well. Hang problems arise because the software contains block- that trigger the hang issues are often the ones that users expect to re- ing or time-consuming operations in graphical user interface (GUI) turn instantly, such as opening a file or connecting to a printer. As and other time-critical call paths that should not. shown in Figure 1(a), TortoiseSVN repository browser becomes unresponsive when a user clicks to expand a directory node of a This paper proposes HANGWIZ to find hang bugs in source code, which are difficult to eliminate before release by testing, remote source repository. The causes of “not responding” bugs may be complicated. An as they often depend on a user’s environment. HANGWIZ finds hang bugs by finding hang points: an invocation that is expected erroneous program that becomes unresponsive may contain dead- to complete quickly, such as a GUI action, but calls a blocking locks (Engler and Ashcraft 2003; Williams et al. -
What Is an Operating System III 2.1 Compnents II an Operating System
Page 1 of 6 What is an Operating System III 2.1 Compnents II An operating system (OS) is software that manages computer hardware and software resources and provides common services for computer programs. The operating system is an essential component of the system software in a computer system. Application programs usually require an operating system to function. Memory management Among other things, a multiprogramming operating system kernel must be responsible for managing all system memory which is currently in use by programs. This ensures that a program does not interfere with memory already in use by another program. Since programs time share, each program must have independent access to memory. Cooperative memory management, used by many early operating systems, assumes that all programs make voluntary use of the kernel's memory manager, and do not exceed their allocated memory. This system of memory management is almost never seen any more, since programs often contain bugs which can cause them to exceed their allocated memory. If a program fails, it may cause memory used by one or more other programs to be affected or overwritten. Malicious programs or viruses may purposefully alter another program's memory, or may affect the operation of the operating system itself. With cooperative memory management, it takes only one misbehaved program to crash the system. Memory protection enables the kernel to limit a process' access to the computer's memory. Various methods of memory protection exist, including memory segmentation and paging. All methods require some level of hardware support (such as the 80286 MMU), which doesn't exist in all computers. -
Mac OS X: an Introduction for Support Providers
Mac OS X: An Introduction for Support Providers Course Information Purpose of Course Mac OS X is the next-generation Macintosh operating system, utilizing a highly robust UNIX core with a brand new simplified user experience. It is the first successful attempt to provide a fully-functional graphical user experience in such an implementation without requiring the user to know or understand UNIX. This course is designed to provide a theoretical foundation for support providers seeking to provide user support for Mac OS X. It assumes the student has performed this role for Mac OS 9, and seeks to ground the student in Mac OS X using Mac OS 9 terms and concepts. Author: Robert Dorsett, manager, AppleCare Product Training & Readiness. Module Length: 2 hours Audience: Phone support, Apple Solutions Experts, Service Providers. Prerequisites: Experience supporting Mac OS 9 Course map: Operating Systems 101 Mac OS 9 and Cooperative Multitasking Mac OS X: Pre-emptive Multitasking and Protected Memory. Mac OS X: Symmetric Multiprocessing Components of Mac OS X The Layered Approach Darwin Core Services Graphics Services Application Environments Aqua Useful Mac OS X Jargon Bundles Frameworks Umbrella Frameworks Mac OS X Installation Initialization Options Installation Options Version 1.0 Copyright © 2001 by Apple Computer, Inc. All Rights Reserved. 1 Startup Keys Mac OS X Setup Assistant Mac OS 9 and Classic Standard Directory Names Quick Answers: Where do my __________ go? More Directory Names A Word on Paths Security UNIX and security Multiple user implementation Root Old Stuff in New Terms INITs in Mac OS X Fonts FKEYs Printing from Mac OS X Disk First Aid and Drive Setup Startup Items Mac OS 9 Control Panels and Functionality mapped to Mac OS X New Stuff to Check Out Review Questions Review Answers Further Reading Change history: 3/19/01: Removed comment about UFS volumes not being selectable by Startup Disk. -
Measuring and Improving Memory's Resistance to Operating System
University of Michigan CSE-TR-273-95 Measuring and Improving Memory’s Resistance to Operating System Crashes Wee Teck Ng, Gurushankar Rajamani, Christopher M. Aycock, Peter M. Chen Computer Science and Engineering Division Department of Electrical Engineering and Computer Science University of Michigan {weeteck,gurur,caycock,pmchen}@eecs.umich.edu Abstract: Memory is commonly viewed as an unreliable place to store permanent data because it is per- ceived to be vulnerable to system crashes.1 Yet despite all the negative implications of memory’s unreli- ability, no data exists that quantifies how vulnerable memory actually is to system crashes. The goals of this paper are to quantify the vulnerability of memory to operating system crashes and to propose a method for protecting memory from these crashes. We use software fault injection to induce a wide variety of operating system crashes in DEC Alpha work- stations running Digital Unix, ranging from bit errors in the kernel stack to deleting branch instructions to C-level allocation management errors. We show that memory is remarkably resistant to operating system crashes. Out of the 996 crashes we observed, only 17 corrupted file cache data. Excluding direct corruption from copy overruns, only 2 out of 820 corrupted file cache data. This data contradicts the common assump- tion that operating system crashes often corrupt files in memory. For users who need even greater protec- tion against operating system crashes, we propose a simple, low-overhead software scheme that controls access to file cache buffers using virtual memory protection and code patching. 1 Introduction A modern storage hierarchy combines random-access memory, magnetic disk, and possibly optical disk or magnetic tape to try to keep pace with rapid advances in processor performance. -
Clusterfuzz: Fuzzing at Google Scale
Black Hat Europe 2019 ClusterFuzz Fuzzing at Google Scale Abhishek Arya Oliver Chang About us ● Chrome Security team (Bugs--) ● Abhishek Arya (@infernosec) ○ Founding Chrome Security member ○ Founder of ClusterFuzz ● Oliver Chang (@halbecaf) ○ Lead developer of ClusterFuzz ○ Tech lead for OSS-Fuzz 2 Fuzzing ● Effective at finding bugs by exploring unexpected states ● Recent developments ○ Coverage guided fuzzing ■ AFL started “smart fuzzing” (Nov’13) ○ Making fuzzing more accessible ■ libFuzzer - in-process fuzzing (Jan’15) ■ OSS-Fuzz - free fuzzing for open source (Dec’16) 3 Fuzzing mythbusting ● Fuzzing is only for security researchers or security teams ● Fuzzing only finds security vulnerabilities ● We don’t need fuzzers if our project is well unit-tested ● Our project is secure if there are no open bugs 4 Scaling fuzzing ● How to fuzz effectively as a Defender? ○ Not just “more cores” ● Security teams can’t write all fuzzers for the entire project ○ Bugs create triage burden ● Should seamlessly fit in software development lifecycle ○ Input: Commit unit-test like fuzzer in source ○ Output: Bugs, Fuzzing Statistics and Code Coverage 5 Fuzzing lifecycle Manual Automated Fuzzing Upload builds Build bucket Cloud Storage Find crash Write fuzzers De-duplicate Minimize Bisect File bug Fix bugs Test if fixed (daily) Close bug 6 Assign bug ClusterFuzz ● Open source - https://github.com/google/clusterfuzz ● Automates everything in the fuzzing lifecycle apart from “fuzzer writing” and “bug fixing” ● Runs 5,000 fuzzers on 25,000 cores, can scale more ● Cross platform (Linux, macOS, Windows, Android) ● Powers OSS-Fuzz and Google’s fuzzing 7 Fuzzing lifecycle 1. Write fuzzers 2. Build fuzzers 3. Fuzz at scale 4. -
The Fuzzing Hype-Train: How Random Testing Triggers Thousands of Crashes
SYSTEMS ATTACKS AND DEFENSES Editors: D. Balzarotti, [email protected] | W. Enck, [email protected] | T. Holz, [email protected] | A. Stavrou, [email protected] The Fuzzing Hype-Train: How Random Testing Triggers Thousands of Crashes Mathias Payer | EPFL, Lausanne, Switzerland oftware contains bugs, and some System software, such as a browser, discovered crash. As a dynamic testing S bugs are exploitable. Mitigations a runtime system, or a kernel, is writ technique, fuzzing is incomplete for protect our systems in the presence ten in lowlevel languages (such as C nontrivial programs as it will neither of these vulnerabilities, often stop and C++) that are prone to exploit cover all possible program paths nor ping the program once a security able, lowlevel defects. Undefined all dataflow paths except when run violation has been detected. The alter behavior is at the root of lowlevel for an infinite amount of time. Fuzz native is to discover bugs during de vulnerabilities, e.g., invalid pointer ing strategies are inherently optimiza velopment and fix them tion problems where the in the code. The task of available resources are finding and reproducing The idea of fuzzing is simple: execute used to discover as many bugs is difficult; however, bugs as possible, covering fuzzing is an efficient way a program in a test environment with as much of the program to find securitycritical random input and see if it crashes. functionality as possible bugs by triggering ex through a probabilistic ceptions, such as crashes, exploration process. Due memory corruption, or to its nature as a dynamic assertion failures automatically (or dereferences resulting in memory testing technique, fuzzing faces several with a little help). -
Protect Your Computer from Viruses, Hackers, & Spies
Protect Your Computer from Viruses, Hackers, & Spies Tips for Consumers Consumer Information Sheet 12 • January 2015 Today we use our computers to do so many things. We go online to search for information, shop, bank, do homework, play games, and stay in touch with family and friends. As a result, our com- puters contain a wealth of personal information about us. This may include banking and other financial records, and medical information – information that we want to protect. If your computer is not protected, identity thieves and other fraudsters may be able to get access and steal your personal information. Spammers could use your computer as a “zombie drone” to send spam that looks like it came from you. Malicious viruses or spyware could be deposited on your computer, slowing it down or destroying files. By using safety measures and good practices to protect your home computer, you can protect your privacy and your family. The following tips are offered to help you lower your risk while you’re online. 3 Install a Firewall 3 Use Anti-virus Software A firewall is a software program or piece of Anti-virus software protects your computer hardware that blocks hackers from entering from viruses that can destroy your data, slow and using your computer. Hackers search the down or crash your computer, or allow spammers Internet the way some telemarketers automati- to send email through your account. Anti-virus cally dial random phone numbers. They send protection scans your computer and your out pings (calls) to thousands of computers incoming email for viruses, and then deletes and wait for responses. -
PC Crash 7.2 Manual
PC-CRASH A Simulation Program for Vehicle Accidents Operating Manual Version 9.0 November 2010 Dr. Steffan Datentechnik Linz, Austria Distributed and Supported in North America by: www.pc-crash.com Contents CHAPTER 1 INTRODUCTION AND INSTALLATION ........................................................................................ 1 INTRODUCTION ................................................................................................................................................... 1 ABOUT THIS MANUAL .......................................................................................................................................... 1 THE PC-CRASH SOFTWARE PACKAGE ................................................................................................................. 2 HARDWARE REQUIREMENTS ............................................................................................................................... 2 USE OF MOUSE AND PRINTERS ........................................................................................................................... 2 INSTALLATION OF PC-CRASH .............................................................................................................................. 2 Licensing PC-Crash ...................................................................................................................................................... 5 Check for Updates ....................................................................................................................................................... -
Acronis True Image 2021
Acronis True Image 2021 USER GUIDE Table of contents 1 Introduction ....................................................................................................................7 1.1 What is Acronis® True Image™? ................................................................................................ 7 1.2 New in this version .................................................................................................................... 7 1.3 Backups created in Acronis True Image 2020 or later ............................................................... 8 1.4 System requirements and supported media ............................................................................. 9 1.4.1 Minimum system requirements .................................................................................................................... 9 1.4.2 Supported operating systems ...................................................................................................................... 10 1.4.3 Supported file systems .................................................................................................................................. 10 1.4.4 Supported Internet connection types ......................................................................................................... 11 1.4.5 Supported storage media ............................................................................................................................. 11 1.5 Installing Acronis True Image 2021 ..........................................................................................12 -
Internet Application Development
8/28/12 Chapter 1 – PHP Crash Course Metropolitan State University ICS 325 Internet Application Development Class Notes – Chapter 1 – PHP Crash Course What is PHP? PHP is a server side scripting language, written specifically for the Web PHP was developed in 1994 by Rasmus Lerdorf PHP originally stood for Personal Home Page PHP currently stands for PHP Hypertext Preprocessor Current version of PHP is 4.3.6 Version 5 is available for early adopters Home page = http://www.php.net PHP strengths include: High performance, Interfacing with Different DBMS (uses ODBC), Libraries, Low Cost, Portability, open source, and thousands of functions. Web server must have PHP installed. PHP scripts are interpreted and executed on the server. Output from a PHP script looks like plain old HTML. The client cannot see your PHP code, only its output. PHP Tags – Short Style <? echo ”<p>Short Style</p>”; ?> XML Style <?php print(“<p>XML Style</p>”); ?> Script Style <script language=’php’>printf(“<p>Script Style</p>”);</script> ASP Style <% echo “<p>ASP Style</p>”; %> PHP Comments – C Style /* this is a multi line comment */ C++ Style // this is a single line comment PERL Style # this is a single line comment Most PHP code statements must end with a ; (semi-colon) Conditionals and loops are an exception to the rule Variables: All variables in PHP begin with $ (dollar sign) All variables are created the first time they are assigned a value. PHP does not require you to declare variables before using them. PHP variables are multi-type (may contain different data types at different times) cs.metrostate.edu/~f itzgesu/courses/ics325/f all04/Ch01Notes.htm 1/9 8/28/12 Chapter 1 – PHP Crash Course Variables from a form are the name of the attribute from the submitting form. -
How to Use Microsoft Adplus to Capture Hang and Crash Logs for EFT Server
How to use Microsoft ADPlus to capture hang and crash logs for EFT Server THE INFORMATION IN THIS ARTICLE APPLIES TO: • EFT v6 and later DISCUSSION In order for support to properly determine root cause of a crash or hang of EFT Server, the client must be able to provide a crash dump or a hang dump. This article describes the following procedures: 1. How to use Microsoft ADPlus to capture hang and crash logs. 2. Collect a hang/crash dump. 3. Create and submit a case to support. IMPORTANT: Use of ADPlus to monitor crashes requires an active login on the system. Logging off will kill the ADPlus application. This can run while the server is locked, but user must NOT log off while using this. You will also need to disable any automatic restarting of the EFT service to ensure that the dump files can be collected properly. Confirm if you are experiencing a Hang or a Crash • A Hang is when the process (cftpstes.exe) is still running in task Manager but EFT does not respond to FTP/SSH/HTTP connections. It may also not respond to Administrator requests through COM or through the Administrator Interface. • A Crash is when the process (cftpstes.exe) is no longer running in Task Manager. Download ADPlus Download the 32-bit version of ADPlus from the URL below to capture the Crash or Hang dump. https://support.microsoft.com/en-us/help/286350/how-to-use-adplus-vbs-to-troubleshoot-hangs-and-crashes **Although there is a 64-bit version of ADPLUS, you MUST use the 32-bit version regardless of OS, as EFT is a 32-bit process** How to use Microsoft ADPlus to capture hang and crash logs for EFT Server Install ADPLUS Install ADPLUS, choosing the "custom" option, in the following folder: C:\dbtools Once ADP is installed, create the following folder: C:\ADPlusOutput For an Application Hang If you are investigating a hang, then the adplus.bat file should only be run when the system is hanging. -
Parastack: Efficient Hang Detection for MPI Programs at Large Scale
ParaStack: Eicient Hang Detection for MPI Programs at Large Scale Hongbo Li, Zizhong Chen, Rajiv Gupta University of California, Riverside CSE Department, 900 University Ave Riverside, CA 92521 fhli035,chen,[email protected] ABSTRACT It is widely accepted that some errors manifest more frequently While program hangs on large parallel systems can be detected via at large scale both in terms of the number of parallel processes and the widely used timeout mechanism, it is dicult for the users to problem size as testing is usually performed at small scale to manage set the timeout – too small a timeout leads to high false alarm rates cost and some errors are scale and input dependent [12, 29, 36, 39, and too large a timeout wastes a vast amount of valuable computing 40]. Due to communication, an error triggered in one process (faulty resources. To address the above problems with hang detection, this process) gradually spreads to others, nally leading to a global hang. paper presents ParaStack, an extremely lightweight tool to detect Although a hang may be caused by a single faulty process, this hangs in a timely manner with high accuracy, negligible overhead process is hard to locate as it is not easily distinguishable from with great scalability, and without requiring the user to select a other processes whose execution has stalled. us, the problem of timeout value. For a detected hang, it provides direction for fur- hang diagnosing, i.e. locating faulty processes, has received much ther analysis by telling users whether the hang is the result of an aention [11, 27, 28, 31].