Resume: Emily Namanya
Personal Information
Application Title Assistant Reporting Officer
First Name Emily
Middle Name N/A
Last Name Namanya
Email Address [email protected]
Cell +256780216461
Nationality Uganda
Gender Female
Category Communications/ Public Relations
Sub Category Public Relations
Job Type Full-Time
Highest Education University
Total Experience 3 Year
Date of Birth 06-06-1988
Work Phone N/A
Home Phone +256701266575
Date you can start 31-07-2019
Driving License No
License No.
Searchable Yes
I am Available Yes Address
Address
Address Kampala
City Kampala
State N/A
Country Uganda Institutes
Institute Makerere University
City Kampala State N/A
Country Uganda
Address Kampala
Certificate Name Degree
Study Area Kampala Employers
Employer
Employer Fenix International, Uganda
Position Sales Support Associate
Responsibilities Traine customers on clean cooking usage
Pay Upon Leaving None
Supervisor Edwine Kwesiga
From Date 06-06-2019
To Date 06-06-2019
Leave Reason I am in pursuit of greater and more challenging responsibities.
City Kampala
State N/A
Country Uganda
Phone +256775212629
Address Kampala Skills
Skills Singing Resume PERSONAL DETAILSName : Namanya EmilyAddress: 0777017940/07031881768Email : [email protected] of birth : 6 TH June 1988Nationality : UgandanGender : Female ACADEMIC QUALIFICATIONS Makerere University 2008 201 Bachelor’s degree of Science in Population Studies Masaka Secondary School 2006 2007 Uganda Advanced Certificate of Education Masaka Secondary School 2001 2005 Uganda Certificate of Education St. BrunoSsaza Primary School 1992 2000 Primary Leaving Examination WORK EXPERIENCEOrganisation: Fenix InternationalPosition : Customer service RepresentativePeriod : July 2017 - todateDuties and responsibilities● Providing the best customer experience to all Fenix customers● Resolving the customers problems through troubleshooting.● Maintaining the company image through the best and quality customer experience Organisation: Fenix International.Position: Ready Pay ChampionPeriod: June 2015Duties and Responsibilities.● Selling Mtn Ready Pay Solar Kits to rural areas in Uganda.● Teaching people how to use Ready Pay Mtn Solar Kits.● Attending to customer complaints and reminding them of the next payment period.● Teaching customers of how to use Mtn Mobile Mobile. Organisation: Simba Telecom.Position: Supervisor and CashierPeriod: April 2014 to July 2015Duties and Responsibilities● Daily banking of Company money.● Paying casual Labourers.● Writing monthly reports.● Attending to the shop by selling smartphones, airtime and Mobile money. Organisation: New Wave Technologies Limited.Position: Clients Relations Manager/ Customer CarePeriod: June 2013Duties and Responsibilities● Registering new clients for the Company.● Ensuring that Invoices, notifications and quotations are delivered in a timely and accuratemanner.● Making regular checkups on clients to study feedback and if solutions offered are working asintended.● Activating and deactivating client accounts based on failure to clear dues or other contractualbreaches.● Ensuring Client retention and generate reports on outbound/ lost clientele.● Being the focal point of account customers, ensuring that they are happy and satisfied with ourservices. Other Roles and Responsibilities● I presided over the Makerere University Guild elections.● I carried out research for Consumer Insight about the way people use products locally and internationally.● I have a certificate of attending to kids from Kids at Heart.● I was a chairperson Institute of Statics and Applied economics Christian Fellowship.● I have skills in games like volleyball and netball which I was involved in at Makerere university.Skills and Tested Abilities● Leadership skills● Data management.● Communication, interpersonal, organization and negotiation skills.● Setting priorities and meeting critical deadlines.● Basic computer skills.Languages● English● Luganda● Runyankole● Rutooro● Rukiga● Lunyoro Report Writing● I have skills in English report writing.Computer Skills● Word Processing● Microsoft excel● Internet● Spss and Stata● Spreadsheet● Internet and emailHobbies● Making friends● Singing● Going to church● Jogging REFEREESMr. Mutama MichaelNational Sales Manager+256 701155687+256 782 500491 Mrs. Tusiimire AdrineSales Executive Henron Telecom+ 256 774199157+256 701102300 Mr.Akuza JosephFinance and Adminstration Officer Elctrol Comission+256 779516651 References
Reference
Reference N/A
Reference Name Joseph Akuza
City Kampala
State N/A
Country Uganda
Reference Address Katende
Reference Phone +256779516651
Reference Relation Former Workment
Reference Years 10 Languages
Language
Language Lunyankore Language Reading Fluent
Language Writing Fluent
Language Understanding Fluent
Language Where Learned Luganda