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Emily Namanya Resume: Emily Namanya Personal Information Application Title Assistant Reporting Officer First Name Emily Middle Name N/A Last Name Namanya Email Address [email protected] Cell +256780216461 Nationality Uganda Gender Female Category Communications/ Public Relations Sub Category Public Relations Job Type Full-Time Highest Education University Total Experience 3 Year Date of Birth 06-06-1988 Work Phone N/A Home Phone +256701266575 Date you can start 31-07-2019 Driving License No License No. Searchable Yes I am Available Yes Address Address Address Kampala City Kampala State N/A Country Uganda Institutes Institute Makerere University City Kampala State N/A Country Uganda Address Kampala Certificate Name Degree Study Area Kampala Employers Employer Employer Fenix International, Uganda Position Sales Support Associate Responsibilities Traine customers on clean cooking usage Pay Upon Leaving None Supervisor Edwine Kwesiga From Date 06-06-2019 To Date 06-06-2019 Leave Reason I am in pursuit of greater and more challenging responsibities. City Kampala State N/A Country Uganda Phone +256775212629 Address Kampala Skills Skills Singing Resume PERSONAL DETAILSName ​ : Namanya EmilyAddress: ​ 0777017940/07031881768Email : [email protected] of birth ​ : 6 ​ TH ​ June 1988Nationality ​ : UgandanGender ​ : Female ACADEMIC QUALIFICATIONS Makerere University 2008 201 Bachelor’s degree of Science in Population Studies Masaka Secondary School 2006 2007 Uganda Advanced Certificate of Education Masaka Secondary School 2001 2005 Uganda Certificate of Education St. BrunoSsaza Primary School 1992 2000 Primary Leaving Examination WORK EXPERIENCEOrganisation: Fenix InternationalPosition : Customer service RepresentativePeriod : July 2017 - todateDuties and responsibilities● Providing the best customer experience to all Fenix customers● Resolving the customers problems through troubleshooting.● Maintaining the company image through the best and quality customer experience Organisation: Fenix International.Position: Ready Pay ChampionPeriod: June 2015Duties and Responsibilities.● Selling Mtn Ready Pay Solar Kits to rural areas in Uganda.● Teaching people how to use Ready Pay Mtn Solar Kits.● Attending to customer complaints and reminding them of the next payment period.● Teaching customers of how to use Mtn Mobile Mobile. Organisation: Simba Telecom.Position: Supervisor and CashierPeriod: April 2014 to July 2015Duties and Responsibilities● Daily banking of Company money.● Paying casual Labourers.● Writing monthly reports.● Attending to the shop by selling smartphones, airtime and Mobile money. Organisation: New Wave Technologies Limited.Position: Clients Relations Manager/ Customer CarePeriod: June 2013Duties and Responsibilities● Registering new clients for the Company.● Ensuring that Invoices, notifications and quotations are delivered in a timely and accuratemanner.● Making regular checkups on clients to study feedback and if solutions offered are working asintended.● Activating and deactivating client accounts based on failure to clear dues or other contractualbreaches.● Ensuring Client retention and generate reports on outbound/ lost clientele.● Being the focal point of account customers, ensuring that they are happy and satisfied with ourservices. Other Roles and Responsibilities● I presided over the Makerere University Guild elections.● I carried out research for Consumer Insight about the way people use products locally and internationally.● I have a certificate of attending to kids from Kids at Heart.● I was a chairperson Institute of Statics and Applied economics Christian Fellowship.● I have skills in games like volleyball and netball which I was involved in at Makerere university.Skills and Tested Abilities● Leadership skills● Data management.● Communication, interpersonal, organization and negotiation skills.● Setting priorities and meeting critical deadlines.● Basic computer skills.Languages● English● Luganda● Runyankole● Rutooro● Rukiga● Lunyoro Report Writing● I have skills in English report writing.Computer Skills● Word Processing● Microsoft excel● Internet● Spss and Stata● Spreadsheet● Internet and emailHobbies● Making friends● Singing● Going to church● Jogging REFEREESMr. Mutama MichaelNational Sales Manager+256 701155687+256 782 500491 Mrs. Tusiimire AdrineSales Executive Henron Telecom+ 256 774199157+256 701102300 Mr.Akuza JosephFinance and Adminstration Officer Elctrol Comission+256 779516651 References Reference Reference N/A Reference Name Joseph Akuza City Kampala State N/A Country Uganda Reference Address Katende Reference Phone +256779516651 Reference Relation Former Workment Reference Years 10 Languages Language Language Lunyankore Language Reading Fluent Language Writing Fluent Language Understanding Fluent Language Where Learned Luganda.
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