The Public Trustee Annual Report 2009-2010 i The Public Trustee The Public Trustee is an independent statutory authority that reports to Queensland Parliament through Queensland’s Attorney-General and Minister for Industrial Relations. Operating as a corporation sole constituted under the Public Trustee Act 1978 we provide professional, accessible and reliable, trustee, financial and related services to Queenslanders. For the purpose of this report The Public Trustee of Queensland refers to the independent statutory individual and The Public Trustee refers to our organisation as a whole. Regional Service Delivery Sunshine Coast Nambour Cairns Redcliffe Strathpine Brisbane Metro Townsville Southport Ipswich Mount Isa Mackay Rockhampton Gladstone Bundaberg Maryborough Toowoomba The Public Trustee Annual Report 2009-10 is available at: www.pt.qld.gov.au Marketing and Communication Phone: (07) 3213 9339 Email:
[email protected] Interpreter Service Statement We are committed to providing accessible services to people with disability and people from culturally and linguistically diverse backgrounds. If you require assistance accessing this report phone 07 3213 9421. Phone: 1300 360 044 Vist: www.pt.qld.gov.au ii Our Vision and Mission The Public Trustee – Vision To be Queensland’s best provider of trustee and administration services. The Public Trustee – Mission To deliver a full range of professional, accessible and reliable, trustee, financial and related services in a supportive, compassionate and ethical manner. Our Purpose To provide professional and accessible services in: • Deceased Estate Administration • Trusts • Will making • Financial management for those with impaired capacity • Facilitating philanthropy. Our Values Client Service • Striving for excellence in everything we do • Developing enduring, respectful and compassionate relationships with our clients • Responding to new and emerging client needs.