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Final Evaluation of the Youthstart Program

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Final Evaluation of the Youthstart Program Final Evaluation of the YouthStart Program Final Evaluation Report 9 September 2015 in partnership with Submitted to: and Final Evaluation Report Final Evaluation: YouthStart – Burkina Faso, Democratic Republic of Congo, Ethiopia, Malawi, Rwanda, Senegal, Togo, and Uganda Evaluation Team Team Leader Mr. Giampietro Pizzo, Microfinanza Mrs. Maria Grandinson, Microfinanza Senior Team Members Mrs. Mary Jo Kakinda, Microfinanza Mr. Aldo Moauro, Microfinanza Rating Mrs. Marine Exposito, Microfinanza Rating Junior Team Members Mr. Marco Pasini, Microfinanza Mrs. Valeria E. Pujia, Microfinanza © UNCDF (2015), all rights reserved. The analysis and recommendations of this report do not necessarily reflect the views of the United Nations Capital Development Fund, its Executive Board or the United Nations Member States. This is an independent publication by UNCDF and reflects the views of its authors. Design: UNCDF Partnerships Unit. Final Evaluation of the YouthStart Program Final Evaluation Report CONTENTS Abbreviations and Acronyms ................................................................................................................... i Executive Summary ............................................................................................................................... iii 1 Introduction ..................................................................................................................................... 1 2 Evaluation Purpose and Scope .......................................................................................................... 2 3 Program Profile ................................................................................................................................ 4 3.1 Program Description and Background ........................................................................................... 4 3.2 Current Program Implementation and Financial Status ................................................................ 7 4 Overview of Key Contextual Factors ............................................................................................... 11 4.1 General National Contexts .......................................................................................................... 11 4.2 Policy Setting and Legal/Regulatory Framework (Macro Level) and Support Structures/Initiatives (Meso Level) ............................................................................................................. 12 4.3 Market Context and FSP Positioning ........................................................................................... 15 5 Evaluation Approach and Methodology .......................................................................................... 16 5.1 Evaluation Matrix ........................................................................................................................ 16 5.2 Data Collection and Analysis ....................................................................................................... 16 5.3 Methodological Limitations ......................................................................................................... 18 6 Evaluation Findings ........................................................................................................................ 20 6.1 Relevance and Quality of Design ................................................................................................. 20 6.2 Efficiency (Cost-effectiveness) and Quality of Activities ............................................................. 28 6.3 Effectiveness – Organizational Change within Partner Institutions (Micro Level) and Outreach/Access (Client Level) .................................................................................................................... 34 6.4 Effectiveness – Influence on (and of) Broader Youth Financial Inclusion Setting (Global, Macro, Meso and Market level)............................................................................................................................... 44 6.5 Likely Impact (Client Level) .......................................................................................................... 50 6.6 Sustainability ............................................................................................................................... 58 7 Conclusions and Recommendations ................................................................................................ 64 7.1 Overall Assessment...................................................................................................................... 64 7.2 Recommendations ....................................................................................................................... 67 8 Gender and Human Rights .............................................................................................................. 70 Annex 1: Terms of Reference (ToR) ....................................................................................................... 72 Annex 2: ProDoc .................................................................................................................................. 97 Annex 3: Consultant’s Interpretation of the YS Program’s Results Chain Components .......................... 100 Annex 4: Overview of the YS Program’s Theory of Change Framework ................................................ 101 Annex 5: Burkina Faso Country Report ................................................................................................ 105 Final Evaluation of the YouthStart Program Final Evaluation Report Annex 6: DRC Country Report ............................................................................................................. 130 Annex 7: Ethiopia Country Report ....................................................................................................... 155 Annex 8: Malawi Country Report ........................................................................................................ 197 Annex 9: Rwanda Country Report ....................................................................................................... 231 Annex 10: Uganda Country Report ...................................................................................................... 263 Annex 11: Political and Macroeconomic Contexts ............................................................................... 296 Annex 12: Financial Inclusion: 2011 and 2014...................................................................................... 299 Annex 13: Youth Financial Inclusion Environments .............................................................................. 300 Annex 14: Market Context .................................................................................................................. 306 Annex 15: Characteristics and Positioning of YouthStart Partner Financial Service Providers ................ 308 Annex 16: Evaluation Matrix .............................................................................................................. 311 Annex 17: FSP Tools and Guidelines (Micro Level) ............................................................................... 336 Annex 18: Focus Group Discussions and Structured Interviews with YouthStart Clients (Client Level) ... 338 Annex 18a: Guidelines for Focus Group Discussions with YouthStart Clients ........................................ 340 Annex 18b : Questionnaire for Structured Interviews with YouthStart Clients ...................................... 343 Annex 19: Interviews with Other Stakeholders (Global, Macro, Meso and Market level) ...................... 348 Annex 20: Data Aggregation Process from Country to Program Level ................................................... 349 Annex 21: List of Documentation Consulted during the Evaluation ...................................................... 350 Annex 22: Interviewed Stakeholders – Burkina Faso ........................................................................... 352 Annex 23: Interviewed Stakeholders –DRC.......................................................................................... 354 Annex 24: Interviewed Stakeholders – Ethiopia .................................................................................. 356 Annex 25: Interviewed Stakeholders – Malawi .................................................................................... 360 Annex 26: Interviewed Stakeholders – Rwanda ................................................................................... 364 Annex 27: Interviewed Stakeholders – Uganda ................................................................................... 368 Annex 28: Interviewed Stakeholders – Senegal, Togo and Globally ...................................................... 370 Annex 29: Youth-targeted Financial Products and Non-financial Services ............................................. 372 Annex 30: Achievement of Performance Based Agreement Targets ..................................................... 375 Annex 31: YouthStart Program Outreach ............................................................................................ 376 Annex 32: References to the YouthStart Program on the Internet ........................................................ 377 Annex 33: Partnerships for the Provision of Non-financial Services ...................................................... 378 Final Evaluation of the YouthStart Program Final
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