2017 CMS QUALITY STAR RATINGS Compare provides consumers data on more than 4,000 Medicare-certified hospitals, including acute care hospitals, critical access hospitals (CAHs), children’s hospitals, VA Medical Centers, and hospital outpatient departments.

Key Measures in Star Ratings

HOW.. often do patients get an infection after surgery? Overall Star Ratings are based on 64 existing quality measures long on average do patients have to wait in the already reported on the Hospital Compare website and summarizes Emergency Department before seeing a provider? them into a unified rating from 1 to 5 stars. often do patients develop complications after hip replacement surgery? The rating includes quality measures for the routine care an individ- likely are patients to get readmitted to the hospital ual receives when being treated for heart attacks and pneumonia to after a heart attack? quality measures that focus on hospital-acquired infections, such WILL... as catheter-associated urinary tract infections. patients receive multiple CT scans or MRI’s?

Data Source: December 2017 CMS Overall Hospital Quality Star Rating ARIZONA HOSPITALS RATED WITH 5 STARS

HOSPITAL CITY COUNTY STARS Banner Boswell Medical Center Sun City Maricopa Banner Heart Hospital Mesa Maricopa Mayo Clinic Hospital Phoenix Maricopa Mercy Gilbert Medical Center Gilbert Maricopa HH Scottsdale Thompson Peak Medical Center Scottsdale Maricopa Summit Healthcare Regional Medical Center Show Low Navajo Verde Valley Medical Center Cottonwood Yavapai

ARIZONA HOSPITALS RATED WITH 4 STARS

HOSPITAL CITY COUNTY STARS Banner Baywood Medical Center Mesa Maricopa Banner Del E. Webb Medical Center Sun City Maricopa Banner Desert Medical Center Mesa Maricopa Banner Estrella Medical Center Phoenix Maricopa Banner Gateway Medical Center Gilbert Maricopa Banner Goldfield Medical Center Apache Junction Pinal Banner Ironwood Medical Center Queen Creek Pinal Banner Payson Medical Center Payson Gila

2017 Hospital Star Ratings Cont’d Page 2 2017 Hospital Star Ratings Page 2

ARIZONA HOSPITALS RATED WITH 4 STARS

HOSPITAL CITY COUNTY STARS Benson Hospital Benson Cochise Chandler Regional Medical Center Chandler Maricopa Flagstaff Medical Center Flagstaff Coconino HH Scottsdale Osborn Medical Center Scottsdale Maricopa HH Scottsdale Shea Medical Center Scottsdale Maricopa Wickenburg Community Hospital Wickenburg Maricopa

ARIZONA HOSPITALS RATED WITH 3 STARS HOSPITAL CITY COUNTY STARS Glendale Maricopa - CLOSED Phoenix Maricopa Goodyear Maricopa Banner University Medical Center Phoenix Phoenix Maricopa Banner Thunderbird Medical Center Glendale Maricopa Chinle Comprehensive Health Care Facility Chinle Apache Cobre Valley Regional Medical Center Globe Gila Gilbert Hospital Gilbert Maricopa La Paz Regional Hospital Parker La Paz Mt. Graham Regional Medical Center Safford Graham Oro Valley Hospital Oro Valley Pima St. Joseph's Hospital Tucson Pima St. Mary's Hospital Tucson Pima Tucson Medical Center Tucson Pima Valley View Medical Center Fort Mohave Mohave Yavapai Regional Medical Center Prescott Yavapai Yuma Regional Medical Center Yuma Yuma 2017 Hospital Star Ratings Page 3

ARIZONA HOSPITALS RATED WITH 2 STARS

HOSPITAL CITY COUNTY STARS Phoenix Maricopa Phoenix Maricopa Banner University Medical Center Tucson Pima South Campus Banner University Medical Center Tucson Pima Tucson Campus Copper Queen Community Hospital Bisbee Cochise Green Valley Hospital Green Valley Pima Havasu Regional Medical Center Lake Havasu City Mohave HH Deer Valley Medical Center Phoenix Maricopa HH John C. Lincoln Medical Center Phoenix Maricopa Kingman Regional Medical Center Kingman Mohave Maricopa Medical Center Phoenix Maricopa Mountain Vista Medical Center Mesa Maricopa Northwest Medical Center Tucson Pima St. Luke's Medical Center Phoenix Maricopa St. Joseph's Hospital & Medical Center Phoenix Maricopa Tuba City Regional Health Care Corporation Tuba City Coconino Western Arizona Regional Medical Center Bullhead City Mohave

ARIZONA HOSPITALS RATED WITH 1 STAR HOSPITAL CITY COUNTY STARS Canyon Vista Medical Center Sierra Vista Cochise Fort Defiance Indian Hospital Fort Defiance Apache 2017 Hospital Star Ratings Page 4

Arizona Healthcare Systems Star Ratings Snap Shot

Banner Health

HOSPITAL CITY COUNTY STARS Banner Boswell Medical Center Sun City Maricopa Banner Heart Hospital Mesa Maricopa Banner Baywood Medical Center Mesa Maricopa Banner Del E. Webb Medical Center Sun City Maricopa Banner Desert Medical Center Mesa Maricopa Banner Estrella Medical Center Phoenix Maricopa Banner Gateway Medical Center Gilbert Maricopa Banner Goldfield Medical Center Apache Junction Pinal Banner Ironwood Medical Center Queen Creek Pinal Banner Payson Medical Center Payson Gila Banner University Medical Center Phoenix Phoenix Maricopa Banner Thunderbird Medical Center Glendale Maricopa Banner University Medical Center South Tucson Pima Banner University Medical Center Tucson Tucson Pima

HonorHealth

HOSPITAL CITY COUNTY STARS HH Scottsdale Thompson Peak Medical Center Scottsdale Maricopa HH Scottsdale Osborn Medical Center Scottsdale Maricopa HH Scottsdale Shea Medical Center Scottsdale Maricopa HH Deer Valley Medical Center Phoenix Maricopa HH John C. Lincoln Medical Center Phoenix Maricopa

Abrazo Community Health Network

HOSPITAL CITY COUNTY STARS Abrazo Arrowhead Campus Glendale Maricopa Abrazo Maryvale Campus Phoenix Maricopa Abrazo West Campus Goodyear Maricopa Abrazo Central Campus Phoenix Maricopa Abrazo Scottsdale Campus Phoenix Maricopa 2017 Hospital Star Ratings Page 5

Arizona Healthcare Systems Star Ratings Snap Shot

Dignity Health

HOSPITAL CITY COUNTY STARS Mercy Gilbert Medical Center Gilbert Maricopa Chandler Regional Medical Center Chandler Maricopa St. Joseph's Hospital & Medical Center Phoenix Maricopa

Community Health Systems

HOSPITAL CITY COUNTY STARS Oro Valley Hospital Oro Valley Pima Northwest Medical Center Tucson Pima Western Arizona Regional Medical Center Bullhead City Mohave

Steward Health

HOSPITAL CITY COUNTY STARS Mountain Vista Medical Center Mesa Maricopa St. Luke's Medical Center Phoenix Maricopa

Carondelet

HOSPITAL CITY COUNTY STARS St. Joseph's Hospital Tucson Pima St. Mary's Hospital Tucson Pima

Northern Arizona Healthcare

HOSPITAL CITY COUNTY STARS Verde Valley Medical Center Cottonwood Yavapai Flagstaff Medical Center Flagstaff Coconino