CSR Report 2013 Highlights Edition Corporate Social Responsibility Report 2013
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MUFG2013 ハ イラ イト 英 語 版 _ 表 紙(H01-04) Mitsubishi UFJ Financial Group CSR Report 2013 Highlights Edition Corporate Social Responsibility Report 2013 The Mitsubishi UFJ Financial Group has launched a Facebook page focused on our CSR activi- ties. Please check us out and don't forget to Like us! www.facebook.com/MUFG.CSR The Bank of Tokyo-Mitsubishi UFJ sup- This report has obtained Color Universal Design Orga- ports Education for Sustainable Develop- nization (CUD) certification. CUD is based on the ment (ESD), a global initiative to include universal design approach, which aims to create publi- key sustainable development issues in cations that are easy to view and read by as many teaching and learning. persons as possible. 2013年 Paper contains Forest Stew- Printed using a waterless offset lithographic process that 取得認証が ardship Council®-certified reduces environmental impacts, and vegetable-based inks 入ります wood. free of volatile organic compounds (VOCs). (Issued December 2013) Mitsubishi UFJ Financial Group, Inc. Mitsubishi UFJ Financial Group's CSR Theme Song CSR Promotion Division Our concept for corporate social responsibility is “Hope, for tomorrow.” 2-7-1, Marunouchi, Chiyoda-ku, Tokyo 100-8330, Japan Our theme song was created to bring our message and passion for our Tel: +81-3-3240-8111 Fax: +81-3-3240-6631 initiatives to even more people. www.mufg.jp/english Title: Ima wo Ikite, by Aoi Teshima MUFG2013 ハ イラ イト 英 語 版 _ 中 面(P01-02) Table of Contents 02 Message from the CEO 03 Corporate Vision and Principles of Ethics and Conduct We will work to fulfill our inherent 05 Corporate Vision and Our CSR mission in society as a financial group 06 MUFG's Approach to CSR and to contribute to the realization 07 Customer Focus of a sustainable society. 11 Priority Theme: Addressing Global Environmental Issues Corporate Customers I would like to express my appreciation to readers for their interest in MUFG. 17 Priority Theme: Addressing Global It is with pride that I present the Mitsubishi UFJ Financial Group's Corporate Social Environmental Issues Responsibility Report 2013, which describes our principles and initiatives relating to CSR. Individual Customers I invite you to review these pages. 21 Priority Theme: While our Corporate Vision guides all activities carried out by MUFG companies, Nurturing Society's Next Generation in 2012 we created new Principles of Ethics and Conduct to serve as a behavioral standard for all Group directors and employees. Ethical and Dynamic Workplace 25 The Corporate Vision and Principles of Ethics and Conduct 27 Supporting Areas Affected by Disasters will underpin all Group CSR activities as well. The priority themes for MUFG's CSR activities are MUFG Profile 29 "Addressing Global Environmental Issues" and 32 Participation in Initiatives "Nurturing Society's Next Generation"—themes that were selected from the perspective of contributing to the resolution of the most important issues of society as a whole. About This Report MUFG is a comprehensive financial group with Mitsubishi UFJ Under the first theme, we have sought to use the financial functions Financial Group, Inc. (MUFG) as its holding company. of MUFG as we strive to provide products and services MUFG's business depends on the support of our many stakehold- that contribute to a reduction in environmental impacts. ers (shareholders, customers, business partners, employees, Under the second theme, we have focused our social contribution global and local communities, and the environment). This "Corporate Social Responsibility Report 2013 (Highlights on employee participation in activities Edition)" was prepared to communicate to our customers and as members of the local community and society. business partners around the world the highlights of the CSR activities carried out by MUFG mainly in FY 2012. Going forward, all executives and employees will work together Note: For more details about these activities, please refer to the Full to fulfill our core mission in society as a financial group, Edition of the "Corporate Social Responsibility Report 2013" (PDF file) and contribute, through the provision of capital and other services, on the following website. www.mufg.jp/english/csr/csrreport/ to the sustained growth of Japan and the world. We welcome your continued support. Nobuyuki Hirano President & CEO Mitsubishi UFJ Financial Group September 2013 Corporate Social Responsibility Report 2013 Full Edition (PDF) MUFG and the Mitsubishi UFJ Environment Foundation, in collaboration with the National Federation of UNESCO Associations in Japan, are engaged in an environmental education project, named "Save Our Common Treasures of the Earth." See pages 21-22 for more about this project. http://www.unesco-esd.jp/ (in Japanese) 1 MUFG CSR Report 2013 2 MUFG2013 ハ イラ イト 英 語 版 _ 中 面(P01-02) Table of Contents 02 Message from the CEO 03 Corporate Vision and Principles of Ethics and Conduct We will work to fulfill our inherent 05 Corporate Vision and Our CSR mission in society as a financial group 06 MUFG's Approach to CSR and to contribute to the realization 07 Customer Focus of a sustainable society. 11 Priority Theme: Addressing Global Environmental Issues Corporate Customers I would like to express my appreciation to readers for their interest in MUFG. 17 Priority Theme: Addressing Global It is with pride that I present the Mitsubishi UFJ Financial Group's Corporate Social Environmental Issues Responsibility Report 2013, which describes our principles and initiatives relating to CSR. Individual Customers I invite you to review these pages. 21 Priority Theme: While our Corporate Vision guides all activities carried out by MUFG companies, Nurturing Society's Next Generation in 2012 we created new Principles of Ethics and Conduct to serve as a behavioral standard for all Group directors and employees. Ethical and Dynamic Workplace 25 The Corporate Vision and Principles of Ethics and Conduct 27 Supporting Areas Affected by Disasters will underpin all Group CSR activities as well. The priority themes for MUFG's CSR activities are MUFG Profile 29 "Addressing Global Environmental Issues" and 32 Participation in Initiatives "Nurturing Society's Next Generation"—themes that were selected from the perspective of contributing to the resolution of the most important issues of society as a whole. About This Report MUFG is a comprehensive financial group with Mitsubishi UFJ Under the first theme, we have sought to use the financial functions Financial Group, Inc. (MUFG) as its holding company. of MUFG as we strive to provide products and services MUFG's business depends on the support of our many stakehold- that contribute to a reduction in environmental impacts. ers (shareholders, customers, business partners, employees, Under the second theme, we have focused our social contribution global and local communities, and the environment). This "Corporate Social Responsibility Report 2013 (Highlights on employee participation in activities Edition)" was prepared to communicate to our customers and as members of the local community and society. business partners around the world the highlights of the CSR activities carried out by MUFG mainly in FY 2012. Going forward, all executives and employees will work together Note: For more details about these activities, please refer to the Full to fulfill our core mission in society as a financial group, Edition of the "Corporate Social Responsibility Report 2013" (PDF file) and contribute, through the provision of capital and other services, on the following website. www.mufg.jp/english/csr/csrreport/ to the sustained growth of Japan and the world. We welcome your continued support. Nobuyuki Hirano President & CEO Mitsubishi UFJ Financial Group September 2013 Corporate Social Responsibility Report 2013 Full Edition (PDF) MUFG and the Mitsubishi UFJ Environment Foundation, in collaboration with the National Federation of UNESCO Associations in Japan, are engaged in an environmental education project, named "Save Our Common Treasures of the Earth." See pages 21-22 for more about this project. http://www.unesco-esd.jp/ (in Japanese) 1 MUFG CSR Report 2013 2 MUFG2013 ハ イラ イト 英 語 版 _ 中 面(P03-04) Corporate Vision and Principles of Ethics and Conduct Corporate Vision In December 2012, MUFG created new Principles of Ethics and Conduct to provide Group directors and employees with a standard for conducting themselves in ways that embody the Corporate Vision in their daily work. OUR MISSION To be a foundation of strength, committed to meeting the needs of our customers, serving society, and fostering shared and sustainable growth for a better world. Principles of Ethics and Conduct OUR VISION -Be the world’s most trusted financial group- Chapter 1 Customer Focus 2-1. Adherence to Laws and Regulations We place our diverse customers at the center of all our We always judge and act with honesty and integrity, 1. Work together to exceed the expectations of our customers activities and always act in their best interests. MUFG do what is right, and comply with both the letter and is able to thrive today because of the trust and confi- the spirit of the laws, regulations, and rules that Strive to understand and respond to the diversified needs of our customers. dence that customers have placed in us—the result of apply to us. We avoid insider trading, do not engage Maintain and expect the highest levels of professionalism and expertise, years of fair, transparent, and honorable dealings. Our in anti-competitive conduct or any form of corrupt supported by our consolidated strength. business culture is not driven by the prospect of short- activity, and publicly disclose corporate information in term, immediate gains. Instead, we place a premium an appropriate manner. 2. Provide reliable and constant support to our customers on supporting long-term, sustainable relationships with 2-2. Combating Criminal Activity Give the highest priority to protecting the interests of our customers.