International University of Sarajevo

Date: January 30, 2018 Nr.: IUS Fxy 0x-xyxy/18

STUDY PROGRAM SELF-EVALUATION REPORT (SER)

MANAGEMENT study program (MAN) 1st, 2nd, and 3rd Cycles

International University of Sarajevo Study program self-evaluation report 2Q13

Table of Contents Introduction ...... III Criteria ...... 1 1.Educational Objectives and Learning Outcomes ...... 1 I 1.1. Educational Objectives and Learning Outcomes ...... 1 1.2. Domain Specific Demands ...... 2 SWOT Analysis ...... 4 Action Plan ...... 5 2.Curriculum...... 6 2.1. Correspondence between Objectives and Study Program Content ...... 7 2.2. Alignment of Professional and Academic Requirements ...... 8 2.3.Curriculum Updates ...... 9 2.4. Workload ...... 9 2.5. Coherence between the Learning Process Organization and Curriculum Content…………………………………………………………………………………………………….………………………………… …….…10 2.6.Final Graduation Thesis (Project) ...... 11

2.7.Correspondence between Objectives and Study Program Content, II Cycle of Management………11

2.7.1.Final Graduation Master Thesis and Scientific Activity………………………………………..12

2.8.Correspondence between Objectives and Study Program Content,III Cycle of Management………14

2.8.1. Final Graduation Phd Thesis and Scientific Activity…………………………………………..14

SWOT Analysis ...... 20 Action Plan ...... 20 3.Human Resources ...... 21 3.1.Quality of Academic Staff ...... 21 3.2. Alignment of Professional and Academic Demands ...... 22 3.3. Number of Academic Staff ...... 30 SWOT Analysis ...... 30 Action Plan ...... 31 4.Students ...... 33 4.1. Assessment and Testing ...... 33

International University of Sarajevo Study program self-evaluation report 2Q13

4.2. Practical Training ...... 34 4.3. Students’ Admission Criteria ...... 34 4.4.Students’ Involvement in the Teaching/Learning Process Improvement ...... 35 4.5. Promotion of Student Mobility and Recognition of ECTS Credits...... 36

4.6. Coaching of Students and Consultations ...... 37 II 4.7.Information and Complaints System ...... 38 SWOT Analysis ...... 39 Action Plan ...... 40 5.Physical Resources ...... 41 5.1. Material Aspects ...... 41 SWOT Analysis ...... 45 Action Plan ...... 45 6.Internal Quality Assurance ...... 46 6.1. Evaluation Results and Measures for Study Program Improvements ...... 46 6.2. Involvement of Colleagues, Students, Alumni and Labor Market/Professional Associations ...... 51 SWOT Analysis ...... 51 Action Plan ...... 52 7.Achieved Results ...... 53 7.1. Accomplished Level ...... 53 7.2. Acquired Competences ...... 54 SWOT Analysis ...... 54 Action Plan ...... 55 Conclusion and Summary ...... 58 Annexes ...... 59

International University of Sarajevo Study program self-evaluation report 2Q13

INTRODUCTION Basic Information III

Name of the institution of higher education International University of Sarajevo (IUS)

Faculty Faculty of Business and Administration

Study program Management

Address Hrasnička cesta 15, 71210 Ilidža Sarajevo

Tel.: 033 957 100, 957 101, 957 102 Contact telephone and facsimile numbers Fax: 033 957 105 e-mail [email protected]

Web-address http://www.ius.edu.ba

The person in charge of self-evaluation reports Prof. Dr. Sencer Yeralan

Contact details of the person in charge Phone +387 33 957 410 email : [email protected]

Realization of the Self-Evaluation and the Report

International University of Sarajevo Study program self-evaluation report 2Q13

Historical Context

The University was established pursuant to the following administrative acts:

a) Decision of the Government of Sarajevo Canton, No.: 02-05-10404-10/03 dated, June 18, 2003, whereby the Foundation for Development of Education had been IV given an approval to establish the International University of Sarajevo, as an institution.

b) Decision of the Ministry of Education and Science of Sarajevo Canton No. 11-01-38 dated, June 23, 2004, on the conditions for commencement of operations of the International University of Sarajevo, whereby it was established that all stipulated conditions for commencement of operations had been met.

IUS has the following organizational units:

1 Faculty of Engineering and Natural Sciences (FENS)

2 Faculty of Arts and social Sciences (FASS)

3 Faculty of Business and Administration (FBA)

4 Faculty of Education (FEDU)

5 Faculty of Law (FLW)

IUS started its operations in rented premises but moved to newly built campus in 2010. The campus is being expanded ever since and currently can serve up to 3000 students and professors. IUS did update its Statute and regulations, in order to align them with changes in relevant laws. The most recent changes included the establishment of departments at faculties, as well as changing the names of study programs. Other changes at IUS or legal framework do not affect study programs directly.

SP of Management exists as a separate program within the Faculty of Business and Administration (FBA).

International University of Sarajevo Study program self-evaluation report 2Q13

Organizational Context

Management SP is the part of the Department of Economics and Management at

FBA and its position in IUS structure is visible from the chart below: V

Each faculty has its council, departments have their heads and each study program has a program coordinator and academic advisors. A number of regulations define the ways 1 of operations and the study rules are among the most relevant documents.

1 http://www.ius.edu.ba/regulations

International University of Sarajevo Study program self-evaluation report 2Q13

CRITERIA

1. Educational Objectives and Learning Outcomes

New age challenges require from managers to constantly improve their knowledge considering different 6 management theories and directions. As initiators of the new business models and processes, the managers with their unique knowledge are today very popular and valuable resource all around the world.

Management study program is designed, in that way, to satisfy the needs of future managers exposed to many unexpected challenges. The main objective of the study program are:

 Ensure qualitative education in the field of management;

 Enable students to develop critical thinking and creativity;

 Encourage students to engage in individual research processes;

 Develop team work and decision making;

 Ensure the multi-disciplinary environments that encourage students to solve the problems beyond the educational limits;

 Prepare the students for different occupations, including those that need additional academic achievement and unique qualifications;

 Promote ethics, professional and social responsibility in managing, leading and decision making.

1.1. Educational Objectives and Learning Outcomes MAN study program learning outcomes are: Knowledge:

 Draw upon program strengths across a range of subjects, including mapping of the current and future trends in accounting and finance, marketing and communication theory and practices,

International University of Sarajevo Study program self-evaluation report 2Q13

computing and information systems, management science, organizational behavior, and economics;

 Show understanding of the business issues, such as business ethics and social responsibility, business law, effect of macro and micro economic phenomena on management decision making, applied mathematics and statistics, international business issues, local and regional economic development; 7  Participate in a team environment, influence other team members, encourage participation by other team members, act as a team role model, and perform in a formal team leadership role beyond work responsibilities, in a community.

Skills (applying knowledge):

 Exhibit management skills to plan, organize, direct, and control the functions and processes of an organization;

 Analyze information, solve problems, and make decision from a multidisciplinary perspective;

 Apply theories and concepts in management and related fields (accounting, economics, statistics, finance, marketing, human resource management, strategic planning and business law) to various management situations;

 Use effective written and oral communication consistent with the management and professional environment to write a successful business, marketing and financial short-term, mid-term and long- term plans;

 Apply appropriate information technology (IT) to analyze and optimize problems, develop business research, report key data, and recommend management strategies and actions.

Professional:

 Apply knowledge of management environment, organizational structure and interests at stake in a conscious way;

 Being able to manage private firms, public institutions, different sectors, such as: marketing, research and development, human resources, planning and control;

 Demonstrate appropriate wielding of authority and knowledge of structural capacities of their organization to achieve management and commercial goals;

 Exhibit sound, adept and advanced management and commercial practices based on structural and ethical foundations.

International University of Sarajevo Study program self-evaluation report 2Q13

Personal:

 Evaluate strengths and weaknesses, solve problems and make recommendations in management and commercial practices;

 Make responsible choice among alternatives and exhibit problem solving skills, leading to a list of actions; 8  Being capable to make analytical study and appraisal, general study skills of problem solving, decision making, and quantitative analysis, including self-managed and co-operative learning.

1.2. Domain Specific Demands

Educational objectives and learning outcomes are aligned with the European Qualification Framework and BH Qualification Framework. Level descriptors used in these frameworks are translated into program- specific outcomes appropriate for the levels six to eight and do relate to knowledge, skills and competences (even though in this report only 1st and 2nd cycles are evaluated). All the generic descriptors were used and appropriately developed in this study program. The cycle structure is implemented and all the existing legal requirements have been fully met, namely duration of studies, the number of ECTS, ECTS value, etc. IUS regulations were fully observed, too. Apart from the alignment with Law and IUS regulations, the study program is also aligned with other relevant Bologna process documents, policies and guidelines. It is also relevant to mention that the international dimension was taken into account, evident from the reference points used and experts who prepared and/or were consulted during the study program creation.

In the First Study Cycle enrolled MAN students, graduate in four stages, taking the University courses, faculty courses, program courses and courses of specialization. The main reason for introducing a number of main subjects on the basis of University courses is to familiarize students with a broad range of scientific areas, in order to develop an interdisciplinary approach. During the first year of study our students are also required to take non-credit courses, such as: Bosnian or Turkish spoken languages that significantly help in achieving the cultural ties between the Bosnian and Herzegovinian and Turkish students. In addition, students work in teams and try to make a contribution to their education and society through unique projects. During the second year, students generally continue their studies with subjects consisting of: microeconomics, macroeconomics, Balkan issues, financial accounting, marketing probability and statistics, constitutional law, business finance, EU systems, international political economy, etc.

Similarly, as their colleagues in the first year of studies at the university level, the students of the second year will be able to choose different courses from different areas and on the basis that they can

International University of Sarajevo Study program self-evaluation report 2Q13 choose. In the third year, students take courses from their departments, and the fourth year will continue to study the program aimed subjects and further specialization through elective courses.

The basic, fundamental and elective courses at IUS will help students gain a good knowledge of the society, organizations and the strategic management. During their studies, the students of management study program (MAN) will be able to gain basic skills in: risk management, strategic analysis, marketing, managing supply chains, investments, managerial accounting, business and other related topics, which will help them to 9 compete in the global business arena. After studying these courses students will be capable of analyzing the present, anticipating and predicting the future, while also being part of the solution of current problems in their countries. This study program at the IUS aims to educate and enable students to become competitive in the constantly changing and increasingly globalized world.2 So, our goal is to contribute to knowledge acquisition and application of knowledge in the management and leadership of and the world, by strengthening the quality of our research and knowledge transfer.3

SWOT Analysis

Strengths:  MAN SP offers a wide list of high-quality courses taught in English language. Therefore, the issue of updated course material is solved easily and quickly.

 Ten years of experience in teaching, with highly qualified teaching staff. Due to teaching language MAN program is enriched quite often with international experts.

 Having 11 core courses MAN program offers flexible curricula depending on students interest;  Compliance courses offered in this program with similar study programs abroad;

 Due to be part to the Lisbon Recognition Convention our unit courses and qualifications are recognized automatically across the world. This brings an important comparative advantage to our graduate for their further studies.

 Our students are encouraged to attend seminars, conferences and lectures held outside their obligatory workload. These events are mainly focused on personal carrier plans of students, social and ethical issues of the societies and finally program specific studies at IUS.

Weaknesses:  Alumni database is in development phase.

2 http://www.ius.edu.ba/regulations 3 Framework Law on University (Higher) Education in Bosnia and Herzegovina (Official Herald of BIH, No. 59/07)

International University of Sarajevo Study program self-evaluation report 2Q13

 Lack of feedback on the careers of graduates, so is their contribution to curriculum development  The absence of significant cooperation between students and the industry.

Opportunities: 10  The stronger association with alumni students, especially in terms of career tracking of graduates and labor market needs; IUS LEC  International cooperation with IUS becoming a member of EUA;

Threats:  Environment with less-developed awareness of the role of higher educational exchange;  Inappropriate strategies to strengthen the science and system of higher education;  New trends in the labor market;  Security of the region and complex political structure might influence: investors to change their investment plans, students from abroad to reconsider coming to BH and IUS, teachers or experts to withdraw from IUS.

Action Plan

 We plan to finalize the establishment a wholly functioning alumni system in a period of two years.  Students’ active participation to cultural, social and art events held at IUS would be encouraged via giving credits to the participants of these activities. We plan to develop ECTS credits, assessment and grading methodology for that kind of activities. We see great opportunity of having courses given by IUS LEC incorporated in ECTS credit system.  In a period of two years we plan to conclude a comprehensive research based on Labor market trends, SME’s Development and Investment possibilities in BH, and conclude some suggestions for solutions.

International University of Sarajevo Study program self-evaluation report 2Q13

2. Curriculum

While developing curriculum for the Management Program, the scientific classification of UNESCO (ISCED) is followed. In this way, defining scope and content of the Management Program and its interrelationship with 11 other related fields have been more reasonable and consistent. In the ISCED classification, scientific fields are categorized vertically and horizontally in a consistent and interrelated manner. This horizontal and vertical links are inherent in the methodology of European Qualifications Framework (EQF) and BH Qualifications Framework. To provide a more flexible curriculum by taking unpredictable future changes is much easier with this methodology. Students can select tracks to be focusing on in a more consistent and coherent manner.

The Book of Rules on Accepting and Monitoring Study Programs clearly defines the procedure of curriculum development, revision and innovation. Different procedures are foreseen for development, and revision and innovation of study programs at institutional level.4 Both procedures have different internal steps that also assure institutional quality assurance approach. The main motives behind development and amendment of an existing study program come from mainly from need analysis of the labor market and other stakeholders such as students, alumni and teaching staff. Analyses are defined as regular monitoring tool and part of the internal quality assurance (QA) system. They start from the course level and continue to study program (SP) level, involving all the relevant stakeholders, namely students, academic staff, industry representatives, community, management, but also consulting the latest developments in the area and available resources/opportunities. Such a system allows constant fine-tuning and new interconnections between the objectives and the content.

2.1. Correspondence between Objectives and Study Program Content

Table 1: MAN Learning Objective

4 The Book of Rules on Accepting and Monitoring Study Programs. Please find this Book of Rules in the Annexes.

International University of Sarajevo Study program self-evaluation report 2Q13

Study program:

MANAGEMENT (MAN students will be able to:)

Academic English and Effective Academic and Effective English Communication Skills Mathematical Intoduction Microeconomics to Introduction Management to I Elective University I Elective Language and WritingCritical Reading Calculus I Introduction to Macroeconomics Principles of International Business II Elective University II Elective Language I Statistics Business Microeconomics Intermediate Financial Accounting Marketing Introduction Management to Science II Statistics Business Macroeconomics Intermediate Finance Business Behavior Organizational Behavior Consumer and Banking Money Organization Theory Leadership Organizational AccountingManagerial Law Business Information Management Systems and Small Entrepreneurship Management Business Resource Human Managemenent Corporate Finance Management Strategic Work Placement/Internship I,II,III,IV,V Program Elective I,II,III Elective Free ProjectGraduation or Program VI Elective Ensure qualitative education in the field of 1 x x x x x x x x x x x x x x x x x x x x x x management; Enable students to develop critical thinking 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x and creativity; Encourage students to engage in individual 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x research processes; 12 4 Develop team work and decision making; x x x x x x x x x x x x x x x x x x x x x x x x x

Ensure the multi-disciplinary environments 5 that encourage students to solve the x x x x x x x x x x x x x x x x x x x x x x x x x x problems beyond the educational limits; Prepare the students for different occupations, including those that need 6 x x x x x x x x x x x x x x x x x x x x x x x x x x x additional academic and unique qualification; Promote ethics, professional and social 7 responsibility in managing, leading, and x x x x x x x x x x x x x x x decision making.

Rulebook on Study Programs clearly defines the procedure of curriculum development, revision and innovation. Development of a SP is preconditioned with certain requirements that assure the quality during the design process. Revision and innovation of a SP are not just possible, but also required, in order to keep pace with new developments and maintain this SP attractive and responding to both industry and students needs. Analyses are defined as regular monitoring tool and part of the internal QA system. They start from the course level and continue to SP level, involving all the relevant stakeholders, namely students, academic staff, industry representatives, community, management, but also consulting the latest developments in the area and available resources/opportunities. Such a system allows constant fine-tuning and new interconnections between the objectives and the content.

2.2. Alignment of Professional and Academic Requirements

Table 2: MAN Learning Outcomes

International University of Sarajevo Study program self-evaluation report 2Q13

Study program:

MANAGEMENT (MAN students will be able to:)

Academic English and Effective Academic and Effective English Communication Skills Mathematical Intoduction Microeconomics to Introduction Management to I Elective University I Elective Language and WritingCritical Reading Calculus I Introduction Macroeconomics to Principles Business of International II Elective University II Elective Language I Statistics Business Microeconomics Intermediate Financial Accounting Marketing Introduction Management to Science II Statistics Business Macroeconomics Intermediate Finance Business Behavior Organizational Behavior Consumer and Banking Money Organization Theory Leadership Organizational AccountingManagerial Law Business Systems Information Management and Small Entrepreneurship Management Business Resource Managemenent Human Corporate Finance Management Strategic Work Placement/Internship I,II,III,IV,V Program Elective I,II,III Elective Free ProjectGraduation or Program VI Elective Draw upon program strengths across a range of subjects including mapping current and future trends in accounting and finance, marketing 1 and communication theory and practices, computing and information systems, management science, organizational behavior, and economics. 13 Show understanding of the business issues as business ethics and social responsibility, business law, effect of macro and micro 2 phenomena on management decision

making, applied mathematics and statistics, KNOWLEDGE international business issues, local and regional economic development. Participate in a team environment, influence other team members, encourage participation by other team members, act as 3 a team role model, and perform in a formal team leadership role beyond work responsibilities, in community.

Table 3: MAN Learning Outcomes (cont’d)

Study program:

MANAGEMENT (MAN students will be able to:)

Academic English and Effective Academic and Effective English Communication Skills Mathematical Intoduction Microeconomics to Introduction Management to I Elective University I Elective Language and WritingCritical Reading Calculus I Introduction Macroeconomics to Principles of International Business II Elective University II Elective Language I Statistics Business Microeconomics Intermediate Financial Accounting Marketing Introduction Management to Science II Statistics Business Macroeconomics Intermediate Finance Business Behavior Organizational Behavior Consumer and Banking Money Organization Theory Leadership Organizational AccountingManagerial Law Business Systems Information Management and Small Entrepreneurship Management Business Resource Managemenent Human Corporate Finance Management Strategic Work Placement/Internship I,II,III,IV,V Program Elective I,II,III Elective Free ProjectGraduation or Program VI Elective Exhibit management skills to plan, organize, 4 direct, and control the functions and processes of an organization. Analyze information, solve problems, and 5 make decisions from a multidisciplinary perspective. Apply theories and concepts in management and related fields (accounting, economics, statistics, finance, marketing, human 6 resource management, strategic planning and business law) to various management situations. Use effective written and oral communication

consistent with the management and SKILLS (applying knowledge) (applying SKILLS 7 professional environment to write a successful business, marketing, and financial short-term, mid-term and long-term plan. Apply appropriate information technology to 8 analyze and optimize problems, develop business research, and report key data.

Table 4: MAN Learning Outcomes (cont’d)

International University of Sarajevo Study program self-evaluation report 2Q13

Study program:

MANAGEMENT (MAN students will be able to:)

Academic English and Effective Academic and Effective English Communication Skills Mathematical Intoduction Microeconomics to Introduction Management to I Elective University I Elective Language and WritingCritical Reading Calculus I Introduction Macroeconomics to Principles of International Business II Elective University II Elective Language I Statistics Business Microeconomics Intermediate Financial Accounting Marketing Introduction Management to Science II Statistics Business Macroeconomics Intermediate Finance Business Behavior Organizational Behavior Consumer and Banking Money Organization Theory Leadership Organizational AccountingManagerial Law Business Information Management Systems and Small Entrepreneurship Management Business Resource Managemenent Human Corporate Finance Management Strategic Work Placement/Internship I,II,III,IV,V Program Elective I,II,III Elective Free ProjectGraduation or Program VI Elective Apply knowledge of management 9 environment, organizational structure and interests at stake in a conscious way. Able to manage private firms, public institutions, different sectors as marketing, 10 research and development, human resources, planning and control. 14 Demonstrate appropriate wielding of authority and knowledge of structural 11 PROFESSIONAL capacities of their organization to achieve management and commercial goals. Exhibit sound, adept and advanced 12 management and commercial practices based on structural and ethical foundations. Evaluate strengths and weaknesses, solve

13 problems, and make recommendations in GENERAL COMPETENCIES GENERAL management and commercial practices. Make a responsible choice among alternatives 14 and exhibit problem solving, leading to a list of actions.

Capable to make analytical study and appraisal, PERSONAL general study skills of problem solving, 15 decision making, and quantitative analysis, including self-managed and cooperative learning.

2.3. Curriculum Updates

IUS started process of revision of all 12 study programs for first cycle of study, in May of 2013. The process was facilitated by the vice-rector for academic activities and student affairs. The main aims of the revision were to optimize the programs, make them more interdisciplinary, standardize the program structure and ensure that the program cores are in accordance with international standards. During the revision process, a great importance was given to further developing of learning outcomes for each study program. The program based learning outcomes were developed by consulting the national framework of qualification of higher education in B&H, the external framework of qualification of European Higher Education Areas and external reference points. After the revised study programs were given positive opinion of the QA office and the Curricula Committee, the relevant Faculty Councils adopted them, as well as the IUS Senate, as the final authority.

2.4. Workload

Study program satisfies legal requirements related to the workload and ECTS credits, both national and EU. The first cycle lasts four years, which is equivalent to 240 ECTS credits distributed in eight semesters, each of them enabling students to acquire 30 ECTS. The standard for student workload and ECTS credit is defined by Law and equals 25 hours of student engagement. The formula is consistently applied, which is evident from course syllabus forms, where courses that are valued (e.g. 6 ECTS assume that an average student will spend

International University of Sarajevo Study program self-evaluation report 2Q13

150 hours of work, including lecture/tutorial attendance, practical work, individual learning and/or other forms of workload). In this way, it is estimated that the total work time of an average student will allow him/her to fully obtain the expected knowledge, skills and competences in that course, subsequently assigning the ECTS credits after the successful examination. Student workload in a course, in a semester is equally distributed throughout 16 weeks and is evident from the syllabus design and schedule. The same policy is applied to the 2nd cycle, which lasts one year and it is equal to 60 ECTS that should be obtained in two 15 semesters. In this way, the national requirement for awarding 2nd cycle degree and the title is satisfied.

IUS applies general policy where each course is valued 6 ECTS credits, with very few exceptions. This approach is used with an aim to allow well established courses that will cover substantial breadth and depth in any given area, thus enabling better and easier studying and learning to our students. Lecturers collect feedback directly from students and have the possibility to update the course syllabus, each semester. Special attention is given to factors hindering the learning process and these are additionally checked through student surveys. Factors that promote learning are manifold, and those pertaining to SP staff and/or resources are regularly monitored, evaluated and improved.

2.5. Coherence between the Learning Process Organization and Curriculum Content

Educational process is organized in semesters. Each student takes five courses in a semester. Teaching methods employed in courses include: lecturing, tutorials, problem solving, case studies, essays, seminars, projects and class discussions. The teachers define and select appropriate teaching methods, in line with course objectives, course learning outcomes and available recourses. Students’ obligations and activities are equally distributed through semester and on a weekly basis students usually have three hours of lectures and two hours for practice (i.e. including tutorials, problem solving, project and case studies) in a course. Students are assessed continuously throughout semester and in all courses through midterm and final exams and most of the courses employ quizzes and essays. There are other assessments used appropriate for particular courses. IUS uses template for course syllabi that contain information on student workload, course objectives, course content, learning outcomes, teaching delivery, essential reading and assessment. All these elements are coherent among them and aligned with study program learning outcomes. Teaching process is evaluated constantly by students, program coordinator and dean. Recourses available for educational activities satisfy minimum requirements. Special and human resources are at satisfactory level, while there is need for specific software and access to more on-line libraries and databases.

International University of Sarajevo Study program self-evaluation report 2Q13

Staff advancement in educational process is organised through the staff exchange and demonstrative lectures among staff. Other forms of advancements are left to individuals, and usually involve conference participation.

2.6. Final Graduation Thesis (Project)

In the final semester of the 1st cycle a student takes a course that involves the submission of a graduation project. Writing the Bachelor thesis students are expected to use most of the skills, competences 16 and information they learned during their study to come out with a research topic, upon which, they write a report that describes a certain problem and its solution. They are not expected to design new tools or investigate new phenomena, but rather to map their skills and information to what already exist. The bachelor thesis course is a course valued 6 ECTS credits, where students’ workload of 10 hours a week is expected to be allocated for the projects that include: consultation, literature review, experiments in laboratory, if needed, and writing of the final report. Classes that involve presentations of work, communication skills and reports writing are designed to prepare students for graduation project class.

To every student a Bachelor thesis mentor is assigned, and they meet at least once a week, where guidance by the mentor is provided and progress by the student is reported. Many of the graduation projects involve surveys, meetings and field work. For the assessment of final project paper a committee interviews the student and the final grade is determined based on the final report, presentation and QA session.

2.7. Correspondence between Objectives and Study Program Content, II Cycle of Management Study Program Table 5: MAN II cycle Study Programs’ Learning Objectives

Study program:

MANAGEMENT (MAN students will be able to:)

Financial and Managerial Financial and Managerial Accounting and Management Organization Financial Management and Banking International Finance Advanced Resource Human Management Advanced Entrepreneurship and SBM and Management Strategic PolicyBusiness Business International Management Management Marketing Information Management Systems Microeconomics Macroeconomics Economics International and Global Globalization Governance Economic and Growth Development Economic Comparative Systems EconomicsIndustrial Financial International Markets Finance Business Courses Elective Free MBA Research Graduation Project Thesis Master

1 Create a personal program of work on an-ongoing basis. x x x x x x x x x x x x x x x x x x x x x x

2 Study and learn independently. x x x x x x x x x x x x x x x x x x x x x x

Apply advanced theoretical and computer based model 3 x x x x x x x x x x x x x x x x x x for solving problems in business administration. Apply and adapt appropriate design process and 4 methodologies in unfamiliar situations in order to x x x x x x x x x x x x x x x analyze various international business issues. Chose appropriate management techniques to achieve 5 x x x x x x x x x x x x particular objectives. Contribute to society through knowledge, competences 6 x x x x x x x x x x x x x x x x and skills. 7 Work effectively and efficiently within the team. x x x x x x x x

8 Be a successful leader. x x x x

International University of Sarajevo Study program self-evaluation report 2Q13

In order to complete II cycle of MAN program, a student has to take 2 required courses (12 ECTS credits) and scientific activity; MBA592 Graduation Research Project (12 ECTS credits). Upon a decision if a student is going to write a Master Thesis or not, a student will take 4 or 6 Elective Courses (24 or 36 ECTS credits). If 17 student decides to write Master Thesis that weights 12 ECTS credits, to a student, a Thesis Supervisor is going to be assigned. However, if a student decides not to write Master Thesis, than a student has to take 2 additional Elective Courses (12 ECTS credits).

After successfully completed second cycle of the study at the Management at IUS, the students will gain the title: Master of Business Administration (MBA).5

2.7.1. Final graduation Master thesis and scientific activity

Scientific Activities

1) The scientific levels of scientific activities are regulated in the curriculums of each program. Scientific activity may be a journal article published in a peer review journal, paper at a conference approved by the Faculty Council with full article published in the conference proceedings. For artistic fields, some of the papers may substituted by exhibitions.

2) Awarding of appropriate number of ECTS credits for completed scientific activity to the students is based on the appropriate IUS form signed by mentor and program coordinator stating that scientific activity has been completed in accordance to the study program curriculum and the number of ECTS credits which are awarded to the student, accompanied with the copy of the article as it is published in the peer reviewed journal or conference proceedings.

3) Student does not have to register work on the scientific activity in advance and the ECTS credits are awarded in the semester in which the scientific activity is completed.

4) At the end of each semester, Post Graduate Workshops may be organized by Faculties. The date of the Workshops must be announced in Academic Calendar of IUS. Study programs also plan continuous activities as weekly seminars in which Second and Third Cycle students at least once in semester presenting their scientific achievements.

5 Study rules for second study cycle: No. IUS-SENAT-11-2488-2/2014

International University of Sarajevo Study program self-evaluation report 2Q13

Master thesis

1) In the Second Study Cycle track with the graduation thesis, student choses a thesis mentor from the body of the full time IUS teachers (assistant professors, associate profesors and full professors) with PhD, for scientific areas, or full time IUS teachers with at least MA, for artistic areas, by the end of the first

semester at IUS. Student fills the mentor form, with the proposed name of the mentor and master thesis 18 topic, and with a consent of the mentor submits the form to the Program Coordinator.

2) Program Coordinator brings the master thesis mentor and topic proposal to the Faculty Council for approval.

Master thesis defense

1) Upon the completion of the requirements specified in this regulation and in the program curriculum, with the approval of the thesis mentor, student submits appeal to the Program Coordinator for the appointment of the examining committee. Program Coordinator proposes members of the examining committee to the Faculty Council for approval. Committee consists of three members all of whom are appointed to the rank of assistant professor or higher academic rank where thesis mentor is the chairman of the Committee. Faculty Council can appoint academic staff from other universities if it is neccessary for examining specific master thesis.

2) Examining committee decides about the time for defense. Thesis defense is open to all students, academic staff and guests. The time for student's defense is 40 minutes at most. After answering all question from the examining committee, audience may ask questions to the candidate. After defense, Examining Committee hold a session and reaches one of the following four decisions:

a. Successful; b. Successful with minor corrections; c. Successful with major corrections; or d. Unsuccessful.

3) Committee reaches decision by simple majority. 4) In the case of an unsuccessful defense, student is asked to prepare another thesis. 5) If student have to prepare another thesis student may change her/his mentor.

Graduation

International University of Sarajevo Study program self-evaluation report 2Q13

1) Relevant Program Coordinator receives the evaluation reports of examining committees.

2) Copies of these reports, and a copy of finalized thesis are kept in the Student Affairs Office. Also, a copy of thesis is kept in the IUS library.

3) Upon Deans approval (by signing the clearence form), Student Affairs office prepares the Master diploma.

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2.8.Correspondence between Objectives and Study Program Content, III Cycle of Management Study Program

Table 6: MAN III Cycle Study Programs’ Learning Objectives

Study program:

MANAGEMENT (MAN students will be able to:)

Financial Management Financial and Banking International Finance Organization and Management IUSFree Electives Thesis Doctoral Qualitative Research Methods Methods Research Qualitative in Business Methods Research Quantitative in Business Project Research Directed Advanced Financial Accounting Theory in Managerial Seminar Accounting in Investments Seminar in Topics Special inSeminar Finance History of Management The Seminar Thought in Organization Theory Seminar and Design TopicsSpecial in Strategic Management Human in Strategic Seminar Management Resources Theory in Marketing Seminar in Behavior Consumer Seminar in Customer Seminar Management Relationship Financial Economics Corporate Finance Trade Topics in International Theory TopicsSpecial in International Macroeconomics on Selected Seminar Graduate Topics in AdvancedSeminar Economics andTheory PolicyMonetary Financial and Managerial Accounting Advanced Resource Human Management Advanced and Entrepreneurship SBM and Management Strategic PolicyBusiness Business International Management Management Marketing Information Management Systems Microeconomics Macroeconomics Economics International and Global Globalization Governance Economic and Growth Development Economic Systems Comparative EconomicsIndustrial Financial Markets International Finance Business Develop critical thinking regarding different 1 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x research approaches, methods, and techniques. 2 Use teaching and lecturing skills. x x x x x x x x x x x x x x x x x x x x

3 Approach different disciplines. x x x x x x x x x x x x x x Contribute to society with its knowledge, skills, and 4 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x abilities.

5 Understand moral obligations in research. x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x

6 Research independently. x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Create original work and share its knowledge with 7 x x x x x x x x x x the community. Publish scientific work in form of books, articles 8 x x x and scientific papers. Doctorate in Management program is the highest level of education in the scientific field of business administration. Third Study cycle builds, additionally, upon the knowledgeand competencies gained during the First and Second Study Cycles. This study cycle is focusing on qualitative, quantitative and mixed research methods, in addition to Directed Research Project and 6 (six) elective courses, such as: Advanced Financial Accounting Theory, Financial Economics, Corporate Finance and various interactive seminars in: Managerial Accounting, Special Topics in Finance, Investments, Human Resource/Customer Relationship Management, etc. In order to be eligible to complete the III Study Cycle of MAN Program, the students have to pass 3 (three) required courses (with 24 ECTS credits) and 6 (six) elective courses (with 36 ECTS credits)totaling 9 (nine) classes or 60 ECTS credits. Having completed successfully the Third Study Cycle of the Management, a student acquires the following title:6 Doctor of Philosophy (Ph.D.) in Management

6 Study rules for Third study cycle: No. IUS-SENAT-11-2488-3/2014

International University of Sarajevo Study program self-evaluation report 2Q13

2.8.1. Final Graduation PhD Thesis and Scientific Activity

Scientific Activities

1) The scientific levels of scientific activities are regulated in the curriculums of each program. Scientific

activity may be a journal article published in a peer review journal, or paper at a conference approved by 20 the Faculty Council with full article published in the conference proceedings.

2) 12 ECTS credits may be given to an indexed journal paper, 6 ECTS credits may be given to conference

paper published full text in the proceedings of the conference approved by the Faculty Council.

3) Awarding of appropriate number of ECTS credits for completed scientific activity to the students is based on the Form IUS - PhD12 signed by mentor and program coordinator stating that scientific activity has been completed in accordance to the study program curriculum and the number of ECTS credits which are awarded to the student, accompanied with the copy of the article as it is published in the peer reviewed journal or conference proceedings.

4) Student does not have to register work on the scientific activity in advance and the ECTS credits are awarded in the semester in which the scientific activity is completed.

5) By the approval of the mentor, scientific activities may also be completed during dissertation phase of the studies.

6) At IUS each graduate program sets standards with some specifics related to the program (for example at FENS it may be natural to ask for one SCI journal paper and several papers in peer reviewed journals. At FBA and FASS, SCI may be replaced by SSCI. For artistic fields, some of the papers may substituted by exhibitions).

7) At the end of each semester, Post Graduate Workshops may be organized by Faculties. The date of the Workshops must be announced in Academic Calendar of the university. Study programs also plan continuous activities as weekly seminars in which second and third cycle students at least once in semester are presenting their scientific achievements. 8) Study programs in the third study cycle are divided into academic years and semesters. 9) In accordance with the European Credit Transfer System, ECTS study workload carries 30 ECTS credit points per semester or 60 ECTS credit points per academic year.

International University of Sarajevo Study program self-evaluation report 2Q13

10) The number of study credit points for a particular subject is determined according to the total student workload (theoretical and/or practical classes, exercises, seminars, etc.), the length of time the student is required to spend on independent assignments (homework, projects, seminar papers, etc), and the time required for studying while preparing for assessments and tests which are marked (tests, final examinations, etc.). 11) During the entire studies students are required to register student activities performed in each semester. 21

12) The student is entitled to spend a certain period of time during the studies (a semester, or a study year) at other higher education institution in the country or abroad, through international student exchange programs, based on bilateral agreements concluded between IUS and other institution.

13) Manners of implementation of the students' mobility are stipulated by a separate general act of the IUS.

Selection and Appointment of an Advisor

1) Upon the enrollment, the student is assigned an academic advisor to assist him/her in preparing towards the doctoral dissertation.

2) Third cycle students register courses upon the approval of the advisor.

3) Each graduate study program defines a set of core courses from which students must select certain number of ECTS.

4) The rest - free electives - may be taken from other programs as defined in each study program curriculum.

Selection and Appointment of a Mentor

1) By the end of first year, third cycle student chooses a mentor for his/her dissertation from the body of the full time IUS teachers (assistant professors, associate professors and full professors) with PhD, for scientific areas. Student fills the mentor form, with the consent of the mentor, and submits it to the program coordinator.

2) Program coordinator brings the student's proposal to the Faculty Council for approval.

3) For doctoral dissertation in artistic field two mentors may be appointed: a mentor for artistic project and a mentor for doctoral part of doctoral dissertation. Mentor for artistic project is a full time IUS teacher in artistic-teaching title and mentor for doctoral part of dissertation is set according to the criteria from paragraph 1 of this Article.

International University of Sarajevo Study program self-evaluation report 2Q13

4) If the subject of the dissertation requires more than one mentor, then a co-mentor can be appointed, and the decision thereof is made by the Faculty Council upon proposal by the Program Coordinator.

5) Decision on appointment of the mentor, co-mentor, as well as decision on change of the mentor, is brought by the Faculty Council upon proposal of a student with consent of proposed mentor.

6) Mentor shares the responsibility of all the ethical issues related to the thesis. If the experimental work is

related to the human or animals IUS Ethical Committee should give approval. 22

A Qualifying Doctoral Examination

1) Qualifying doctoral examination (hereinafter: qualification exam) is the test aimed to measure whether the third cycle student is "mature, and qualified" enough for a work on dissertation after he/she finished courses at the graduate level. The qualification exam may have two parts: written and/or oral.

2) Topics of the written exam questions can be specified by each program in its curriculum, or be chosen from topics covered by graduate courses taken by the candidate.

3) Oral exam digs further into topics not answered properly in the written exam, and checks consciousness for future research prospects of a candidate.

4) Passing grade from a qualification exam is 55% as in any other exam.

5) Qualification exam is administered by examining committee appointed by the Senate.

6) After completing all course obligations, except required scientific activities, which can be finished during the work on dissertation, third cycle student, with the approval of the mentor, appeals to the program coordinator for the appointment of an examining committee for the qualification exam.

7) Examining committee consists of three members, all of whom are appointed to the rank of assistant professor or higher academic rank, and where the mentor is chairman of the committee.

8) Program coordinator proposes members of the examining committee and submits the proposal to the Faculty Council.

9) Faculty Council reviews program coordinator’s proposal and proposes members of the examining committee to the Senate. 10) Senate appoints examining committee. 11) Within one month from the appointment by the Senate, examining committee sets the examination date and venue for the qualifying examination.

International University of Sarajevo Study program self-evaluation report 2Q13

12) Within three days from the examination date, mentor notifies the student about the result of the qualifying examination. 13) If student fails to pass the qualifying examination, then he/she may re-sit the examination after expiry of a six-month period. 14) The written exam documents and questions of the oral exam are delivered to the Student Affairs Office.

Committee for Supervision of Preparation of Dissertation 23

1) Upon successfully passing the qualification exam, third cycle student is assigned a Committee for supervision of preparation of dissertation (hereinafter: the Committee for supervision). Faculty Council proposes members of the Committee for supervision in the first meeting following the qualification exam and sends the proposal to the IUS Senate for final approval.

2) The Committee for supervision consists of three members, all of whom are appointed at IUS to the rank of assistant professor or higher academic rank with one of them being student's mentor. 3) If doctoral dissertation is in artistic filed and second mentor is appointed to the student, Committee for supervision will include both mentors plus one more member fulfilling conditions set in previous paragraph.

PhD Thesis Proposal

1) After passing the qualification exam, mentor gives the student enough time to prepare a thesis proposal. Proposal contains the aim, methodology and possible contributions to the science, alongside with a complete literature survey. 2) Upon the appeal of the student, with approval of the mentor, Committee for supervision sets the time for the dissertation proposal defense.

3) The student is required to submit a written report on the dissertation proposal 15 days before its defense.

4) Following the student’s presentation, the Committee for supervision makes its decision with simple majority that dissertation proposal is either;

a) Acceptable, or

b) Acceptable with amendments, or

c) Not acceptable.

International University of Sarajevo Study program self-evaluation report 2Q13

5) The student whose dissertation proposal has been rejected has the right to request appointment of a new mentor and to choose the new subject of the dissertation. In such case, a new Committee for supervision can be nominated.

6) The student who wishes to continue co-operation with the same mentor is required to defend his/her dissertation proposal within a month after the new proposal has been made, whilst the student who has

changed his/her mentor has a three-month deadline to defend the proposal again. 24

7) The student whose dissertation proposal is rejected for the second time forfeits his/her student status.

Assessment of the Progress in Preparing Dissertation

1) The student, whose report has been accepted by the Committee for supervision, is required to report to the Committee for supervision twice a year, once in the report period January-June, and once in the report period July-December for the purpose of assessing the work on the dissertation.

2) The student submits the written report to the Committee for supervision members at least ten days prior to the date schedule for assessment of the dissertation.

3) The report must contain the summary of work completed by that point and the plan of work for the next period. The Committee for supervision gives a mark for the work: “S” (satisfactory) or “U” (unsatisfactory).

4) Third cycle students are required to present at least three satisfactory progress reports before their final dissertation defense.

5) If a progress report is found unsatisfactory by the Committee, candidate is asked to submit another progress report in a month time.

6) If this second progress report is still unsatisfactory, candidate submits the progress report in the next regular report period.

7) If on two consecutive regular report periods the student obtains mark “U”, he/she forfeits student status.

Committee for Defense of Dissertation and the Procedure of Defense of Dissertation

1) The student whose progress reports obtained mark “S” by the Committee for supervision three times has the right to apply for defense of dissertation. With the consent of the mentor, student submits his/her request for defense of dissertation to the Program Coordinator. The Program Coordinator forwards a copy of the dissertation together with the references of the Committee for supervision to the Faculty Council.

International University of Sarajevo Study program self-evaluation report 2Q13

2) Faculty Council nominates Committee for defense of the dissertation (hereinafter: the Committee for defense) which consists of three or five members. Mentor is the member of the Committee for defense. At least one of the members of the Committee for defense should be an academician from another university; other members will be from the same or similar scientific / artistic fields.

3) The Committee for defense is appointed by the IUS Senate.

4) Committee for defense sets the time, date and place of the dissertation defense and forwards it to the 25 relevant faculty's Dean Office to be publicly announced on Faculty Board and IUS website. Dissertation defense is public, open to all students, academic staff and guests. 5) The Committee for defense elects its chairperson. 6) The time for defense is at most 60 minutes. After the defense, audience may ask questions. After this session, Committee for defense has closed door meeting and with simple majority decides whether the dissertation is a. Acceptable, or

b. Acceptable with minor corrections, or

c. Acceptable with major corrections, or

d. Rejected.

7) The candidate whose dissertation is found acceptable with minor corrections is given two weeks to make these corrections. The candidate whose dissertation is found acceptable with major corrections is given three months to make these corrections. At the expiry of these periods, the dissertation defense procedure is repeated.

8) If the dissertation is rejected the candidate has the right to re-apply with a new dissertation within one year from the date when the first dissertation has been rejected.

9) If the defense is found acceptable, Committee for defense prepares an evaluation report and forwards it to the relevant Faculty Dean. A copy of the report is kept in students file in the Student Affairs Office.

10) Students whose dissertation/thesis has been rejected on two occasion forfeits the student status.

11) The doctoral dissertation is submitted in ten copies (at least five as hard copies, and five in electronic format), of which three copies (two as hard copies, and one in electronic format) are for the National and University Library of Bosnia and Herzegovina, and three copies (two as hard copies, and one in electronic format) are for the IUS Library.

International University of Sarajevo Study program self-evaluation report 2Q13

12) Should the doctoral dissertation be in the arts in form of music note, sound, video, or digital recording, then it is submitted in the format it has been made, in the number of copies stipulated in the preceding paragraph.

Documents and Study Records

1) The student who has passed all the examinations stipulated for the enrolled study program of the third 26 study cycle, defended the dissertation, and fulfilled all other obligations stipulated by the Statute of IUS and these Rules, is entitled to be awarded the appropriate degree and diploma of the completed third study cycle of the study program.

2) The Diploma is obligatorily accompanied by the Diploma Supplement which provides more information about the level, nature, content, system and study rules, as well as results achieved during the course of studies.

SWOT Analysis

Strengths:

 Coherency between educational objectives, program learning outcomes, unit course learning outcomes, qualified academic staff, teaching and assessment methods, i.e. current curriculum; education in English language, and international environment

Weaknesses:

 The academic and intellectual differences between various students may be seen as a weakness.

Opportunities:

 The Management Program has a potential comparative advantage to be one of the most prominent study programs across the region. Other universities, companies and government institutions are potential stakeholders to develop certain cooperation programs to share assets mutually.

Threats:

 Attraction of the Management Program and IUS are increasing day after day. Without a balance between demand of prospective students and the capacity that the program has, would create a risk in terms of education quality and physical adequacy.

International University of Sarajevo Study program self-evaluation report 2Q13

Action Plan

Students clubs, IUS Life Long Learning Center and IUS Leadership and Entrepreneurship Center are planned to develop programs to upgrade students’ awareness and skills. Collaborations related academic staff and student exchange programs are planned. In the long term double diploma and joint programs are also on the agenda.

27

3. Human Resources

Human resource management incorporates the utilization of individuals to achieve organizational objectives.

3.1. Quality of Academic Staff

Human resources management is dealt with primarily at faculty and University levels. This domain is regulated by the Law on Higher Education, the University Statute and other regulations, which clearly define the basic criteria and the procedures. Academic staff members fall into two categories: teachers and assistants. In order to get academic appointment, all the legal and institutional criteria with regard to qualifications and academic/artistic background must be satisfied and the selection process includes introductory lecture, which is evaluated by an ad-hoc committee. Professional development policy at IUS is regulated through Program of measures for creation of conditions for promotion of academic staff. This document underlines conditions for promotion of academic staff into higher academic titles and also lists other measures, which allow professional development of IUS teaching staff. Hiring process, duties and responsibilities, appointments, promotions, workloads and evaluations of academic staff are regulated by Law, Statute and rulebooks.

Academic staff appointments are publicly announced and open to all the interested candidates. A committee checks the applications and attached files, prepares a shortlist and invites candidates to deliver an introductory lecture for the evaluation purpose. Final decision is brought by the Senate voting.

There is a universal workload policy, based on the relevant standards and norms. At IUS, the teachers are supposed to teach nine hours a week and to spend the rest of their working time in other activities, primarily student consultations, research and some administrative duties. Assistants’ workloads are also in line with the existing standards and norms.

International University of Sarajevo Study program self-evaluation report 2Q13

Academic staff members are regularly evaluated by students and institution on a regular yearly basis. Student surveys7 are performed at the end of each semester and the scores given by students are used in institutional evaluation of academic staff that includes their educational, scientific/artistic and administrative activities. The evaluation is objective with clearly set criteria, identified areas and values for every activity/output. These evaluations are part of the internal QA system and are managed by the Rector’s office, as defined in the rulebook. 28 3.2. Alignment of Professional and Academic Demands (CV)

*UNPAID LEAVE

Assist. Prof. Dr. Ramo Palalić Senior Assistant Lejla Dizdarević

PROF DR. SENCER YERALAN

Personal Registered professional engineer, US citizen, excellent health. Education 1978, B.S. Middle East Technical University, Industrial Engineering 1979, M.E. University of Florida, Industrial and Systems Engineering 1983, Ph.D. University of Florida, Industrial and Systems Engineering (minor in Anthropology) Experience Academic International University of Sarajevo, Bosnia-Herzegovina Sept. 2017 – present Professor and Dean of the Faculty of Business and Administration University of Florida, Agricultural and Biological Engineering Department 1998 - present Courtesy Professor Yasar University, Izmir Turkey Sept. 2013 – 2017 Professor Develop the newly established doctoral program. Establishing a think tank with links to industry, governmental and supra-national organizations. Curricula modernization, accreditation, recruitment. University of South Florida at Lakeland July 2012 – 2013 Faculty Administrator University of South Florida Polytechnic, College of Technology and Innovation 2013 - July 2013 Interim Dean (engineering, business, and information technologies) Program development, faculty mentoring and seeking external research funding, AASCB and ABET accreditation, industrial advisory board, student recruitment and articulation agreements, promotion and tenure.

7 Student Survey report, in Annex to this document

International University of Sarajevo Study program self-evaluation report 2Q13

2010 - 2011 Assistant Dean (engineering and information technologies) Curriculum development, faculty recruitment, industry research partnerships, ABET accreditation. Middle East Technical University, 2008 - 2009 Exchange Scholar Developed courses in sustainability and globalization, with support from TUBITAK (The Technological and Scientific Research Counsel of Turkey, equivalent to the NSF in the U.S.), University of Florida, Industrial and Systems Engineering Department 1988 - 1997 Director, Industrial Research Laboratories 29 1987 - 1988 Visiting Assistant. Professor 1988 - 1989 Assistant Professor 1989 - 1997 Associate Professor 1998 - present Courtesy Professor University of Missouri-Columbia, Industrial Engineering Department 1983 - 1986 Assistant Professor Business 1989 - 2009 Founder and Chief Technology Officer, Rigel Corporation. Cutting-edge technology company in microcontroller, industrial, medical, automotive, avionics, and defense systems applications; technology transfer to educational and academic institutions. Corporate relations, business strategy planning,web-based e-business, quality assurance programs, international relations, virtual companies, globalization. Industrial Summer 1976 Industrial Engineering, ETI Food Industries, Analyst Eskisehir, Turkey Summer 1977 Industrial Engineering, Cyprus Turkish Industrial Analyst Holding (KTSH) 1986 Consulting, Toastmasters Inc., Columbia, Missouri, Robust design of toaster timer circuitry 1986 Consulting, 3M Columbia Plant, Columbia, Missouri, Design of experiments, lens manufacturing 1990 Consulting, Manufacturing Laboratories, Inc., Gainesville, Florida, Spindle speed encoder subsystem design 1992 - 1997 Siemens Components, Inc., Santa Clara, California, Design of 8-bit and 16-bit microcontroller evaluation boards 1989 - 2009 Rigel Corporation, Gainesville, Florida, Development of an over 100 hardware and software systems, educational packages for the industrial uses of microcontrollers. 2009 - 2010 Fiat Industries, Bursa Turkey, Robotic automotive production line modeling and analysis. Media 2013 Yorunge (Orbit), Radio Yasar, produce and present a weekly program on popular science [http://radyu.yasar.edu.tr/programlar/yorunge/]. 2008 - 2009 Science and Technology, Radio METU produce and present a weekly program on science. 2008 - 2009 Bilim ve Teknik, popular science article on photography. 2006 - 2014 Various TV appearances on volunteerism, international finance, and sustainability. 2009 - present www.sustainabilityengineering.org, public service site for the engineering aspects of sustainability, definitions, video lectures, Pod-casts, and disruptive technologies. 2015 Actor, single actor short film, “Piko,” written and directed by O. Saltik., 2015. Professional Organizations (past and present) American Statistical Association Mid-Missouri Chapter, Vice President, 1985-1986. Operations Research Society of American UMC Student Section, Faculty Advisor, 1984-1986. Alpha Pi Mu Institute of Industrial Engineers Operations Research Society of America The Institute of Management Sciences American Statistical Association Registered Professional Engineer

International University of Sarajevo Study program self-evaluation report 2Q13

Awards Fellowship, Turkish Council of Scientific and Technical Research (TUBITAK), 1971 – 1978. Fulbright Fellowship, 1978 – 1982. Outstanding Young Men of America, 1985. Siemens Application Note Award, "Bootstrapping the 80C166 in a ROM-less System", (with a cash prize), 1996. Visiting Scholar, Turkish Council of Scientific and Technical Research (TUBITAK), 2008-2009. Interests Professional Applied probability theory, operations research, technology management, complex dynamical systems, industrial 30 automation and control, philosophy of engineering. Scientific Cosmology, number theory. Personal Biking and mountain biking (riding about 100 km per week), photography, acting, RC helicopters. music.

ACADEMIC

Textbooks 1. Yeralan, S. and A. Ahluwalia, "Programming and Interfacing 8031 Microcontrollers," Addison-Wesley Publishing Company, 1995. 2. Yeralan, S. and H. Emery, "The 8051 Cookbook for Assembly and C with Experiments in Mechatronics and Robotics," Rigel Press, 1999. 3. Yeralan, S. and H. Emery, “Programming and Interfacing the 8051 Microcontroller in C and Assembly,” Rigel Press, 2000. 4. Yeralan, S. and H. Emery, “Internetworking Eight-Bit Microcontrollers - Fundamentals and Applications with the 8051,” Rigel Press, 2003. 5. Yeralan, S., “Programming and Interfacing the ARM7TDMI with the GNU C Compiler and the Eclipse IDE,” Rigel Press, 2008. 6. Yeralan, S., “An Introduction to Industrial Engineering through Computation,” 2016. Book Contributions 7. Yeralan, S. and C. M. Klein, "Span of Control and Organization Design," Applications of Fuzzy Set Methodologies in Industrial Engineering, Editors G. W. Evans, W. Karwowski, and M. R. Wilhelm, Elsevier Science Publishing Company, 1989. 8. Yeralan, S., "Computer Networks in Manufacturing," Handbook of Manufacturing and Automation, pp 727-736, Editors R. Dorf and A. Kusiak, John Wiley, 1994. 9. Yeralan, S. and B. Tan, "Fuzzy Logic Control as an Industrial Control Language for Embedded Controllers," Design and Implementation of Intelligent Manufacturing Systems, H. R. Parsaei and M. Jamshidi editors, pp 107- 140, Prentice- Hall Inc., 1995.

Articles in Refereed Journals 10. Yeralan, S., and C. A. Chang, "Models of Parts Orienting Systems," Decision Sciences 17, (1986), 357-375. 11. Yeralan, S., W. E. Franck, Jr., and M. A. Quasem, "A Continuous Materials Flow Production Line Model with Station Breakdown," European Journal of Operational Research 27, (1986), 289-300. 12. Chang, C. A., S. Yeralan and J. Goldman, "A Time and Buffer Method for Multi-Arm Assembly Stations," Robotics and Material Flow 1, (1986), 187-196. 13. Yeralan, S., A. J. Dieck and R. F. Darwin, "Economically Optimum Maintenance, Repair, and Buffering Operations in Manufacturing Systems," Engineering Economist 31, (1986), 279-292. 14. Chang, C. A., J. M. Pan, J. Goldman, S. Yeralan and T.-Y. Tseng, "Use of Computer Vision as a Proximity Sensing Method," Robotics and Industrial Engineering; Selected Readings, E. L. Fisher and O. Z. Maimon, Editors, Industrial Engineering and Management Press, 2, (1986), 192-197. 15. Yeralan, S., and E. J. Muth, "A General Model of a Production Line with Intermediate Buffer and Station Breakdown," IIE Transactions 19, (1987), 123-139. 16. Dieck, A. J., S. Yeralan and N. Salari, "Solution to the Lot Size Multi-item Deterministic Inventory Problems with Budget and/or Space Constraints Using a Microcomputer," Journal of Computers and Industrial Engineering 14, (1988), 41-51. 17. Yeralan, S., and J. A. Ventura, "Computerized Roundness Inspection," International Journal of Production Research 26, (1988), 1921-1935. 18. Yeralan, S., and A. J. Dieck, "Workstage Repair Policies for Sequential Manufacturing Systems," Annals of Operations Research 17, (1989), 249-270.

International University of Sarajevo Study program self-evaluation report 2Q13

19. Ventura, J. A., and S. Yeralan, "The Minimax Center Estimation Problem for Automated Roundness Inspection," European Journal of Operations Research 41, (1989), 64-72. 20. El-Hafsi, M., and S. Yeralan, "Computer Control System for a Metal Cutting Machine," Computers and Industrial Engineering, Vol. 23, No. 1-4, pp. 345-348, 1992. 21. Yeralan, S. and C. S. Lin, "Genetic Search with Dynamic Operating Disciplines," Computers and Operations Research, Vol. 21, No 8., pp941-954., 1994. 22. Francis, R. L., H. Hamacher, C-Y. Lee and S. Yeralan, "Finding Placement Sequences and Bin Locations for Cartesian Robots," IIE Transactions, Vol. 26, No. 1, pp 47-59, 1994. 23. Yeralan, S., and H-C. Pai, "Attributes for Expedient Computer Vision Inspection," IIE Transactions, Vol. 26, No. 1, pp 60-69, 1994. 24. Balaban, M. O., S. Yeralan, and Y. Bergman, "Determination of Count and Uniformity Ratio of Shrimp by Machine Vision," 31 Journal of Aquatic Food Product Technology, Vol. 3, No. 3, pp 43-58., 1994. 25. Tan, B. and Yeralan, B., "A Unified-Boundary Interior Model for Continuous Materials Flow Production Lines with Station Breakdown," Yoneylem Arastirmasi Dergisi/Transactions on Operational Research, Volume 6, Number2, pp. 95-120, November 1994. 26. Tan, B. and Yeralan, S., "A Fuzzy Decomposition Method for Multistation Production Systems Subject to Blocking," International Journal of Production Economics, Vol. 42, No. 3, pp. 245-262, 1995. 27. Tan, B., Yeralan, S., Babu. S, and Osborn, B., "Product Quality/Tool Reliability Modeling of Complex Manufacturing Tools," Endustri Muhendisligi (Industrial Engineering Journal of Turkish Chamber of Engineers), Volume 5, Number3, pp. 3-11, 1995. 28. Yeralan, S. and Tan, B. “A Station Model for Continuous Materials Flow Production,” International Journal of Production Research, Vol. 35, No. 9, pp. 2525-2541, 1997. 29. Tan, B. and Yeralan, S., “A Decomposition Model for Continuous Materials Flow Production,” International Journal of Production Research, Vol. 35, No. 10, pp. 2759-2772, 1997. 30. Luzuriaga, D. A., Balaban, M. O., Yeralan, S., “Analysis of Visual Quality Attributes of White Shrimp by Machine Vision,” Journal of Food Science, Vol. 62 No. 1, pp. 113-118, 1997. 31. Yeralan, S. and Tan, B., “Analysis of Multistation Production Systems with Limited Buffer Capacity, Part I the Subsystem Model,” Mathematical and Computer Modelling, Vol. 25, No. 7, pp. 109-122, 1997. 32. Tan, B. and Yeralan, S., “Analysis of Multistation Production Systems with Limited Buffer Capacity, Part II the Decomposition Method,” Mathematical and Computer Modelling, Vol. 25, No. 11, pp. 109-123, 1997. 33. Yeralan, S. and Tan, B. “A Station Model for Continuous Materials Flow Production,” International Journal of Production Research, Vol.35, No.9, pp. 2525-2541, 1997. 34. Fadiloglu, M.M. and S. Yeralan, "A general theory on spectral properties of state-homogeneous finite-state quasi-birth-death process," European Journal of Operational Research, vol. 128, pp. 402-417, 2001. 35. Fadiloglu, M., and S. Yeralan, "Models of production lines as quasi-birth-death processes," Mathematical and Computer Modelling, Vol. 35, No. 7-8, pp. 913-930, 2002 36. Yeralan, S., M.R. Ozdoglar, and M. Azizoglu, "Assessment of Criteria-Rich Rankings for Environmental Policy Making," International Journal of Multi-Criteria Decision Making, vol. 1. Vol 1: pp. 280-297, 2011. 37. S. Kayaligil, S., S. Yeralan, and K. Demirtas, “Approximate Performance Analysis of a Closed-Line with Random Failures and Aggregation of Segments,” Annals of Faculty Engineering Hunedoara/International Journal of Engineering, 2011. 38. Mahoney, J.F., and S. Yeralan, “Isotropic Tensor Identities as the Foundation of Many Algebraic Relations,” International Journal of Lean Thinking, Vol 3., Issue 1., pp 53-60, June 2012. 39. Yeralan, S., “Mathematics, Systems Science, and Engineering for Stem Cell Research,” Stem Cell Fundamentals and Practice, 1(1), 10-12, doi: 10.5455/sfp.20150402040321, 2015. 40. Kalaycılar, E.G., M. Aizizoglu, S. Yeralan, “A Disassembly Line Balancing Problem with Fixed Number of Workstations,” European Journal of Operational Research, Vol 249, Issue 2, pp 592-604, March, 2016. 41. Durmus, D., S. Yeralan, A Korugan, “Investigating the Potential of State-Truncation Approximations for Production Lines,” Stochastic Modeling and Applications, Vol.20, No. 2, pp 91-109, December, 2016. 42. Sağol, G. and S. Yeralan, “An Industry 4.0 Pilot Study in Materials Handling,” International Journal of Production Research, submitted, August 2017. Articles in Conference Proceedings 43. Muth, E. J., and S. Yeralan, "Effect of Buffer Size on Productivity of Work Stations that are Subject to Breakdown," Proceedings of the 20th IEEE Conference on Decision and Control, December, 1981. 44. Dieck, A. J., and S. Yeralan, "Forecasting In-Patient Admissions to Public Health Facilities: A Comparison of Box-Jenkins and Winters' Approaches," Proceedings of the 15th Annual Pittsburgh Conference on Modeling and Simulation, April, 1984. 45. Chang, C. A., J. M. Pan, J. Goldman, S. Yeralan, and T.-Y. Tseng, "Use of Computer Vision as a Proximity Sensing Method," Proceedings of the Institute of Industrial Engineering Spring Conference, May, 1984, 83-88. 46. Yeralan, S., and C. A. Chang, " Modeling Parts Orienting Systems," Proceedings of the Institute of Industrial Engineering Spring Conference, May, 1984.

International University of Sarajevo Study program self-evaluation report 2Q13

47. Yeralan, S., and C. M. Klein, "No Defects Policy Quality Control Models - A Systems Approach," Proceedings of the International AMSE Conference, August, 1984. 48. Yeralan, S., A. J. Dieck and R. F. Darwin, "The Effect of Maintenance and Repair Operations on the Profitability of Production Lines," Proceedings of the International AMSE Conference, August, 1984. 49. Yeralan, S., and C. Isik, "Computing the Productivity and Profitability of Production Lines," Proceedings of the 7th Annual Conference on Computers and Industrial Engineering, March, 1985. 50. Eastman, R. M., and S. Yeralan, "Robotics - Impacts on Industrial Engineering and Management Science Education," Proceedings of the ASEE Midwest Regional Conference, March, 1985. 51. Yeralan, S., A. M. Saffar and G. Chong, "An Experimental Course in Microcomputer Hardware for Industrial Engineering Students," Proceedings of the ASEE Midwest Regional Conference, March, 1985. 52. Yeralan, S., B. Yeshilada and D. Vivas, "An Economic Growth Model with Political Variables for Developing Countries," 32 Proceedings of the 16th Annual Pittsburgh Conference on Modeling and Simulation, April, 1985. 53. Chang, C. A., M. S. Leonard, S. Yeralan and M. Chen, "SPIRES," Proceedings of the Institute of Industrial Engineering Spring Conference, May, 1985, 73-83. 54. Klein, C. M., and S. Yeralan, "Setup Time Prediction for Work Stations of an Automated Manufacturing System," Proceedings of the International AMSE Conference on Modeling and Simulation, July, 1985. 55. Yeralan, S., B. Yeshilada and D. Vivas, "The Effect of Political Inputs on Economic Growth," Proceedings of the International AMSE Conference on Modeling and Simulation 16, July, 1985, 1653-1657. 56. Quasem, M. A., S. Yeralan and W. E. Franck, "The Effect of Station Repair Policies on the Productivity of Production Lines," Proceedings of the 1985 ASA Conference. 57. Yeralan, S., C. A. Chang and M. S. Leonard, "Evaluating Parts Orienting Systems for Robotic Assembly Stations," Proceedings of the Southcon Electronic Show and Convention, 1986. 58. Yeralan, S., and S. Khajenoori, "Computing the Productivity of Multistation Serial Manufacturing Systems: A Heuristics Approach," 8th Annual Conference on Computers and Industrial Engineering, 1986. 59. Yeralan, S., and C. M. Klein, "Learning Curves Revisited," Proceedings of the Industrial Ergonomics and Safety Conference '86, Trends in Ergonomics/Human Factors III, W. Karwowski, Editor, 1986, 563-570. 60. Klein, C. M., and S. Yeralan, "A Fuzzy Network Model," Proceedings of the International AMSE Conference on Modeling and Simulation, September, 1986. 61. Yeralan S., and C. M. Klein, "Mixing Techniques in Forecasting," Proceedings of the International AMSE Conference on Modeling and Simulation, September, 1986. 62. Klein, C. M., and S. Yeralan, "Network Flow Models with Auxiliary Edge and Vertex Attributes," Proceedings of the 1987 Conference of the North American Fuzzy Information Processing Society (NAFIPS '87), 1987. 63. Klein, C. M., and S. Yeralan, "Weighting Schemes for Mixing Techniques in Forecasting," Proceedings of the Institute of Industrial Engineering Spring Conference, 1987. 64. Dieck, A. J., S. Yeralan and K. Strickler, "An Approach to Improve Accuracy in Time Series Forecasting when Outlying Observations Exist: A Case Study for Total Energy Demand," Proceedings of the Institute of Industrial Engineering Spring Conference, 1987. 65. Klein, C. M., and S. Yeralan, "Establishing Time Buffers Using Activity Networks with Inexact Attributes," Proceedings of the IXth International Conference on Production Research, 1987. 66. Francis, R. L., H. W. Hamacher, C.-Y. Lee, S. Yeralan, "Workplace Planning for Robotic Assembly - Progress Report," Proceedings of the National Science Foundation Grantee's Conference, 1989. 67. Ventura, J. A., and S. Yeralan, "Optimization Techniques for Automated Inspection of Rectangular and Square Parts," Proceedings of the 12th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1990. 68. Yeralan, S., C. M. Klein, and J. A. Ventura, "Organization Design - Computational Methods Under Vagueness," Proceedings of the 12th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1990. 69. Yeralan, S., and D. J. Ramcharan, "A New Standard for Industrial Control Languages," Proceedings of the 12th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1990. 70. Larusson, T., S. Agarwal and S. Yeralan, "A Survey of the Use of Intelligent Automation in the Food Processing Industry," Proceedings of the Third Conference on Recent Advances in Robotics, Boca Raton, Florida, May, 1990. 71. Agarwal, S., T. Larusson and S. Yeralan, "Industrial Applications of Neural Networks," Proceedings of the Third conference on Recent Advances in Robotics, Boca Raton, Florida, May, 1990. 72. Yeralan, S., S. Agarwal, and T. Larusson, "Forecasting Near-Future Events in Manufacturing Cell Control," Proceedings of the Fifth IEEE International Symposium on Intelligent Control, Philadelphia, Pennsylvania, September, 1990. 73. Yeralan S., and D. J. Ramcharan, "Activities at the Industrial Research Laboratories," Prociem '90 The Third Florida Conference on Productivity through Computer Integrated Engineering and Manufacturing, Tampa, Florida, November 1990. 74. Larusson, T., M. O. Balaban, S. Yeralan, W. S. Otwell, "Application of Computer Vision to Seafood Quality Evaluation," Proceedings of the Second Joint Conference Tropical and Subtropical Fisheries Technologies and Atlantic Fisheries Technologies Societies, Orlando, Florida, December 3-5, 1990. 75. Balaban, M. O., Y. Bergman, S. Yeralan, and W. S. Otwell, "Automated Quality Evaluation of Shrimp," Proceedings of the Sixth International Conference on Engineering and Food, May 23-27, Makuhari Messe, Japan, 1993. Also published in

International University of Sarajevo Study program self-evaluation report 2Q13

Developments in Food Engineering, Yano, Matsuno and Nakamura (Eds). Blackie Academic and Professional, New York. p: 972-974. 76. Yeralan S., and R. L. Francis, and C.-Y. Lee, "SESMAM - Software Emulator for Surface Mount Assembly Machines," Prociem '90 The Third Florida Conference on Productivity through Computer Integrated Engineering and Manufacturing, Tampa, Florida, November 1990. 77. Yeralan, S., and R. Arrestam, J. Holmlund, and D. J. Ramcharan, "Fuzzy-Logic Control Language for Embedded Controllers," Proceedings of the 14th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1992. 78. Yeralan, S., and M. El-Hafsi, "Computer Control System for a Metal Cutting Machine," Proceedings of the 14th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1992. 79. Tan, B., S. Yeralan, and B. Osborn, "Computer-Aided Reliability Modeling - An Application in Semiconductor Manufacturing," Proceedings of the 14th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1992. 33 80. Steinberg, L. and S. Yeralan, "Industrial Engineering Support Network for Small Manufacturers," Computers and Industrial Engineering, Vol. 23, Nos 1-4, pp 467-469, 1992. 81. Tan, B., S. Yeralan, S. Babu, and B. Osborn, "Computer-Aided Reliability Modeling - An Application in Semiconductor Manufacturing," Computers and Industrial Engineering, Vol. 23, Nos 1-4, pp169-172, 1992. 82. Yeralan, S. and S. X. Bai, "Activities in the Industrial Research Laboratory," Proceedings of the Fifth Conference on Recent Advances in Robotics, Boca Raton, Florida, May, 1992. 83. Yeralan, S. and M. El-Hafsi, "Recent Advances in Intelligent Machine Tools," Proceedings of the Fifth Conference on Recent Advances in Robotics, Boca Raton, Florida, May, 1992. 84. Sivazlian, B.D., K.-H. Wang, and S. Yeralan, "On Some Simulation Results for the G/G/R Machine Repair Problem with Warm Standby," Proceedings of the Conference on Industrial Automation, June 1992. 85. Yeralan, S., M. Liljenstam, M. Sandstrom, O. Wallquist, "A Visual Programming Language for Manufacturing Automation," Proceedings of the Sixth Annual Conference on Recent Advances in Robotics, pp 2:1-2:7, 1993. 86. Balaban, M. O., Y. Bergman, S. Yeralan, and W. S. Otwell, "Automated Quality Evaluation of Shrimp," Proceedings of the Sixth International Conference on Engineering and Food, May 23-27, Makuhari Messe, Japan, 1993. 87. Yeralan, S., "Research Opportunities for the Industrial Engineering Profession," 1993 ASEE Annual Conference Proceedings, Session 3257, Urbana, Illinois, June 1993. 88. Yeralan, S., M. O. Balaban, and E. Hamouda, "Automated Quality Assessment of Shrimp," Proceedings of the International Conference on Industry, Engineering, and Management Science (IEMS94) Conference, Cocoa Beach, FL, March 1994. 89. Balaban, M. O., Bergmann, Y., Yeralan, S. 1994, "Count and Uniformity Ratio Determination of Shrimp by Machine Vision," Proceedings of the 5th International Conference in Computers in Agriculture. February 6-9, 1994. Orlando, FL. pp 99-104, Published by ASAE, St. Joseph, MI. 90. Yeralan, S., and B. Tan, "An Architecture and Language for Fuzzy PLCs" Proceedings of the International Conference on Industry, Engineering, and Management Science (IEMS94) Conference, pp 167-171, Cocoa Beach, FL, March 1994. 91. Tan, B. and S. Yeralan, "Analysis of Multi-Station Production Systems" Proceedings of the International Conference on Industry, Engineering, and Management Science (IEMS94) Conference, pp 284-288, Cocoa Beach, FL, March 1994. 92. Yeralan, S., and S. Tufekci, "Multimedia Teaching of IE Practices" Proceedings of the International Conference on Industry, Engineering, and Management Science (IEMS94) Conference, Cocoa Beach, FL, March 1994. 93. Yeralan, S., G Norton, and B. Tan, "Analytical Models for Agent-Based Materials Handling Systems," Proceedings of the 1994 Florida Conference on Recent Advances in Robotics, pp 240-245, April, 1994. 94. Yeralan, S., and B. Tan, "A Formal Decomposition Methodology for Production Lines," Proceedings of the Fourth International Conference on Computer Integrated Manufacturing and Automation Technology, April 1994. 95. Yeralan, S., B. Tan, and S. Tufekci, "The Emulated Flexible Manufacturing Laboratory" European Simulation Conference (ESS94). 96. Tan, B. and Yeralan, S. “A Decomposition Method for General Queueing Networks Subject to Blocking,” In: Proceedings of the Ninth International Symposium on Computer and Information Sciences, Edited by S. Kuru, M.U. Çaglayan,E. Gelenbe, H.L. Akin, C.Ersoy, pp. 802-810, 1994. 97. Yeralan, S., Tan. B., and Tüfekçi, S. “Emulated Flexible ManufacturingLaboratory,” In: Proceedings of the European Simulation Symposium ESS 94,A. R. Kaylan, A.l Lehmann, T. Ören editors, vol. 1, p.196-198, 1994. 98. Yeralan, S. and Tan, B., “An Architecture and Language for Fuzzy PLCs,”Proceedings of IEMS 94, p.167-171, 1994. 99. Tan, B. and Yeralan, S., “Analysis of Multi-Station Production Systems,”Proceedings of IEMS 94, p.284-288, 1994. 100. Fowler, P., C. D. Baird, R. A. Bucklin, S. Yeralan, C. A. Watson and F. A. Chapman. 1994. Microcontrollers in Recirculating Aquaculture Systems. IFAS Fact Sheet EES-326. 101. Yeralan, S. B. Tan, G. E. Norton, and M. Fadiloglu, "The Impact of Intelligent Machine Tools on Production Operations Management and Control," Proceedings of the 1995 NSF Grantee's Conference, pp 301-302, La Jolla, CA, January 4-6, 1995. 102. Fowler, P., S. Yeralan, F. Zazueta, and R. Bucklin. 1996. Microcontrollers in Aquaculture. In: Proceedings of the 6th International Conference on Computers in Agriculture. Edited by: F. S. Zazueta, P. Martinez-Austria, J. Xin and N. H. Garcia- Villanueva. American Society of Agricultural Engineers, St Joseph, MI. pp140-146. 103. Yeralan S. 1996 "Embedded Control -A New Key Technology and its Possible Effects on Industrial Engineering Curricula ," Proceedings of the 1996 ASEE Annual Conference, Washington DC, Session 3257.

International University of Sarajevo Study program self-evaluation report 2Q13

104. Fialho, F. B., P. A. Fowler, D. R. Bray, R. A. Bucklin, S. Yeralan, T. Tran and R. K. Braun. 1997. A Microcontroller Based System for Monitoring Vacuum Pulses in Milking Machines. ASAE Paper No. 97-FL100. ASAE, St. Joseph Michigan. 105. Fowler, P. A., R. A. Bucklin, C. D. Baird, S. Yeralan, C. A. Watson and F. A. Chapman. 1997. Flowrates and Pump Selection for Water Recycling Aquaculture Systems for Ornamental Fish Production. IFAS Fact Sheet EES-157. 106. Fowler, P A., R. A. Bucklin, S. Yeralan, F. S. Zazueta, C. D. Baird, E. Lincoln and F. B. Fialho. 1998. Dynamic Modeling with Microcontrollers in Aquaculture. In: Proceedings of the 7th International Conference on Computers in Agriculture. Edited by: F. S. Zazueta, and J. Xin. American Society of Agricultural Engineers. St Joseph, MI. pp697-705. 107. Bray, D. R., P. A. Fowler, F. B. Fialho, R. A. Bucklin, S. Yeralan, T. Tran and R. K. Braun. 1998. An Automated System for Monitoring Milking System Parameters. In: Chastain, J. P., Ed. Proceedings of the Fourth International Dairy Housing Conference. ASAE Publication 01-98. American Society of Agricultural Engineers, St Joseph, MI 49085. pp17-24. 108. Yeralan S. and H. Emery, “Developments and Trends in Manufacturing Systems,” Proceedings of the Third Aegean 34 Conference on Design and Analysis of Manufacturing Systems, pp. 309-315, Tinos, Greece, May 2001. 109. Fowler, P. A., S. Yeralan, Y. Mu R. A. Bucklin, V. Y. Rygalov, R. M. Wheeler, and M. Dixon. 2002. Monitoring and control for artificial climate design. Paper 02ICES-2286. International Conference on Environmental Systems, July 2001. San Antonio, TX. Society of Automotive Engineers. 110. Mahoney, J. F., and S. Yeralan, “Average Run Length,” Proceedings of the 32 nd International Conference on Computers and Industrial Engineering, August 11-13, 2003, University of Limerick, Ireland. 111. Mahoney, J. F., and S. Yeralan, “The Ranking of Airlines,” Proceedings of the 16th International Conference on Flexible Automation and Intelligent Manufacturing, C1-061, June 26-28, 2006, University of Limerick, Ireland. 112. Yeralan, S. and D. Baker, “Sustainable Systems Engineering,” Proceedings of the Frontiers in Education Conference, Paper 1100, October 18-21, 2009, San Antonio, TX. 113. D. Baker, E. Agar, and S. Yeralan, “International Summer Engineering Program at METU: A Bridge to Global Competency ,” Proceedings of the Frontiers in Education Conference, Paper 1038, October 18-21, 2009, San Antonio, TX. 114. S. Kayaligil, S., S. Yeralan, and K. Demirtas, “Approximate Performance Analysis of a Closed-Line with Random Failures and Aggregation of Segments,” MOTSP Management Of Technology Step to Sustainable Production, June 2010, Bol, Brac, . 115. S. Yeralan, “A Roadmap Toward the Commercialization of Software Products,” IX Conference on Stochastic Models of Manufacturing and Service Operations, May 25 – 30, 2013, Kloster Seeon, Germany. 116. E. Staiou, S. Yeralan, December 2013, “How can Total Quality Management Support STEM Education,” International Conference on Quality in Higer Education, December 12-14, Sakarya, Turkey. 117. S. Yeralan and L. Kandiller, “Strategic Use of Real Time Data in Green Logistics,” Proceedings of the 1st International Conference on Agrifood Supply Chain Management and Green Logistics, pp 385-392, May 27-30, 2015, Porto Carras, Greece. 118. D. Durmus and Yeralan, S., 2016. "Uretim ve servis sistemlerinin rassal modellerinde benzetim gecerlemesinin sinirlari," YAEM, July 13-15, 2016, Izmir, Turkey 119. Durmuş D., S. Yeralan, and C. Heavey, “Investigating the Potential of State-truncation Approximations for Production Lines,” SMMSO June 4-9, 2017, Lecce, Italy. Funded Research 120. "Add-on Automation Technologies for the Small Business," Small Business Administration, $50,000 1983-1985. 121. Contributed to the development of the Manufacturing Program at the University of Missouri; partially sponsored by the Society of Manufacturing Engineers, 1983. 122. "Parts Orienting and Feeding Systems for Robotic Automated Assembly," Society of Manufacturing Engineers, $10,000, co- director, 1985. 123. "Center for Applied Research in Electronics Manufacturing (CAREM)," co-principal investigator, Florida High Technology & Industry Council, $30,000, 1988-1989. 124. "Continuous Flow Manufacturing," Studied and designed a new manufacturing facility for IBM to manufacture PS/2 computers; sponsored by IBM Inc, 1988. 125. Organized and lead the effort in developing the departmental applied industrial research laboratories. Worked with the University of Florida Foundation in attracting a $150,000 equipment grant from IBM, Inc, 1989. 126. "On Automated Robotic Workplace Planning," National Science Foundation, co-principal investigator, $60,000, 1989-1990. 127. "Decision Support System for Strategic Planning and Investment Justification At McDonnell Douglas Florida Missile Plant," McDonnell Douglas FMP, co-principal investigator, $90,000. 128. "Reliability Modeling and Performance Evaluation," IBM, Inc. principal investigator, $160,000, 1990-1993. 129. Designed and implemented computerized monitoring and control subsystems for metal cutting machine tools working as a member of the Machine Tool Research Institute, supported by the National Science Foundation, 1991-1993. 130. "Automated Shrimp Quality Assessment," Florida Sea Grant (federally funded) seed grant, co-principal investigator, 1991, $4,800. 131. "Automated Shrimp Quality Assessment," Florida Sea Grant (federally funded), co-principal investigator, $94,000, 1992- 1995.

International University of Sarajevo Study program self-evaluation report 2Q13

132. "Industrial Control Languages for Microcontrollers," Microchip Technology, principal investigator, $25,000 in equipment and funds, 1991-1993. 133. "Flexible Emulated Manufacturing Laboratory," National Science Foundation, co-principal investigator, $200,000, 1992-1995. 134. “Automated Poultry Weighing,” Camli Yem, Izmir, Turkey, 10,000 TRL, 2014. Graduate Students Supervised (Excludes Master's Project and High Honors Students) Doctoral Theses 135. S. E. Richart, "Analysis of Sequential Manufacturing Systems," 1985. 136. M. A. Quasem, "Analysis of Production Lines with Continuous Materials Flow," 1986. 137. D. J. Ramcharan, "An Event-Driven Architecture for Multiprocessor Industrial Control," 1992. 138. B. Tan, "Stochastic Models of Production Systems with Continuous Materials Flow," 1994. 35 139. M. Fadiloglu, "Models of Information Flow in Complex Multi-Agent Systems," Fall 1997. 140. S. Kirli, "Computational Solutions to Flow-Shop Scheduling," Spring 1998. Master's Theses 141. K. Tofang-Sazi, "A General Solution Procedure for the Steady-State Probabilities of State-Homogeneous Production Line Models," 1984. 142. B. A. Singer, "Matrix Polynomial Solutions for Quisi-Birth-Death Processes," 1986. 143. H. C. Pai, "Inspection Attributes and Plans for Computer Vision Inspection," 1990. 144. S. Agarwal, "Industrial Applications of Neural Networks," 1990. 145. T. Larusson, "The Use of Computer Vision in Seafood Quality Inspection," 1991. 146. L. Steinberg, "An Industrial Engineering Support Network," 1992. 147. S. Babu, "Data-driven Automated Stochastic Model Building," 1992. 148. P. Kabouri, "Industrial Fuzzy Logic Control Systems," 1994. 149. E. Hamouda, "Adaptive and Computerized Quality Control," 1994. 150. S. R. Hasan, "A Template-Based Fuzzy Logic Code Generator for Microcontrollers," 1994. 151. A. E. Plager, "A Simulation Study of the Revised CONWIP Policy," 1994. 152. O. Ozarslan , “An Activity Network Model for Cost-Emergy Trade-Offs,” 2009. 153. R. Ozdoglar, “Quantitative Methods for Evaluating the National Environmental Performance Index,” 2009. 154. E. Gürsoy , “Scheduling End-of-Product-Life Recovery Activities,” 2009. 155. S. Oruc, "Sustainability in the Publishing Industry," 2009. 156. E. Erdogan, "Complex Dynamical Systems Model of the Education Industry", 2009. 157. H. Cetinay, “Models of Synchronous Production Lines with No Intermediate Buffers,” July 2010. 158. S. Roshany, “Approximate Formulas for the Performance Measures of Tightly Coupled Production Lines,” 2014. 159. D. Durmus, “On the Applicability of Simulation as a Verification Tool for Markovian Models of Production Systems,” 2016. Master's Projects 160. O. S. Yacoub, "Robot Programming Languages," 1988. 161. J. E. Boyce, "Industrial Applications of Computer Vision", 1989. 162. J. E. Duff, "Automated Statistical Quality Control," 1989. 163. D. C. Bergman, "Computerized Quality Control," 1989. 164. R. Caralieros, "Machine Vision Languages," 1988. 165. J. Boyce, "Automated Inspection," 1988. 166. C.-Y. Tsai, "Artificial Neural Networks," 1988. 167. C.-T. Gan, "Graphical Operator Interfaces," 1989. 168. K-Y. Park, "Embedded Control Languages", 1990. 169. C.-L. Lin, "Object-Oriented Robot Programming Languages," 1990. 170. J. Kramer, "Knowledge Engineering Methods for Production Scheduling," 1990. 171. S. Ray, "Intelligent Materials Handling Systems," 1990. 172. D. F. Cole, "Robotic Workplace Design," 1991. 173. M. Nthangeni, "Stochastic Models of Production Systems," 1991. 174. R. A. Ellis, "A Dynamic Link Library Solver for Markov Processes", 1994. 175. H.-N. Jou, "Fuzzy Logic Control for Scheduling," 1994. 176. C.-J. Chiang, "Computerized Acceptance Sampling Planner," 1994. 177. B.-J. Her, "Computerized Reliability Modeller," 1994. 178. G. E. Norton, "Agent Based Materials Handling," 1994. Exchange Students (Master's projects by students from the Royal Institute of Technology, Sweden, under a special exchange program) 179. R. Arrestam and J. Holmlund "A High-Level Control Language and Compiler for Embedded Controllers," 1991. 180. M. Liljenstam, M. Sandstrom, and O. Wallquist, "A Visual Programming Language for Microcontrollers," 1992. 181. W. Fredholm and D. Gronquist, "Visual Fuzzy Control," 1993. 182. R. Allgardh and T. Karlsson, "Visual Plotting Tool - A General Purpose Plotting Module," 1993.

International University of Sarajevo Study program self-evaluation report 2Q13

183. D. Manday, "A High-Level Programmable Array Logic Language for General Purpose Embedded Controllers," 1993. 184. G. Mansourian, "A Nested Neural Network with Applications in Manufacturing Process Monitoring and Control," 1994. 185. V. Jonesco and J. Olofsson, "Fuzzy Programmable Logic Control," 1994.

Courses Taught University of Missouri - Columbia (1982-1986) Undergraduate Courses IE 307 Methods of Operations Research, Fall 1984 IE 381 Industrial Systems Design II, Winter 1986 IE 384 Industrial Process and Distribution Control Systems, Winter 1984, Winter 1985, Winter 1986. 36 IE 387 Linear Programming, Summer 1983, Fall 1983. IE 397 Models of Operations Research, Winter 1983. Graduate Courses IE 431 Stochastic Service Systems, Winter 1983, Winter 1984, Winter 1985. IE 440 Advanced Evaluation of Engineering Data, Fall 1983, Fall 1984, Fall 1985. IE 475 Inventory Control Systems, Summer 1983, Summer 1985. Noncredit Short Courses Value Engineering, St. Louis, MO, February 1985. Automated Workstation Design, developed, October 1986. Major Course and Laboratory Development IE 307 Methods of Operations Research. IE 384 Industrial Process and Distribution Control Systems. Laboratory Industrial Process and Distribution Control Systems Laboratory. Manufacturing Program at the University of Missouri, partially sponsored by the Society of Manufacturing Engineers, 1983. University of Florida (1987-2008) (F:fall, Sm:summer, Sp:spring) Undergraduate Courses ESI 3154 Production Control Computer Programming, F87 ESI 4161 Industrial Applications of Microprocessors, Sp88, Sm88, F88, Sp89, Sm89, F89, Sm90, F90, Sp91, Sm91, F91, Sm92, F92, F93, F94, Sp95, F95. ESI 4221 Industrial Quality Control, F88. ESI 4365 Facilities Planning and Layout, Sm87. ESI 4568 Transform Methods, F94. Graduate Courses ABE 6933/5032 Programming and Interfacing High-Performance Microcontrollers, F98, F99, F00, F01, F02, F03, F04, F05, F06, F07. ESI 5236 Reliability Engineering, Sp92. ESI 6154 Advanced Production Control Computer Programming, F87, F95. ESI 6162 Advanced Industrial Applications of Microprocessors, Sp88, Sm88, F88, Sp8, Sm89, F89, Sm90, F90, Sp91, Sm91, F91, Sm92, F92, F93, F94, Sp95, F95. ESI 6222 Advanced Quality Control, Sm88. ESI 6337 Markov Processes and Queueing Theory, Sp88, Sp89. ESI 6805 Systems Analysis I, F91. ESI 6912 Knowledge Engineering in Service and Manufacturing Industries, F90. ESI 6912 Applied Probability Methods in Engineering, Sp93, Sp94, Sp95. Major Course and Laboratory Development ESI 4161/6162 Industrial Applications of Microprocessors, 1987-1997. The course was continually being revised and updated. It has evolved through PASCAL, microcontrollers, PLCs, C, C++, and MS Windows. ESI 6154 Advanced Production Control Computer Programming, Fall 1995. High-performance embedded control, distributed industrial control, networking architectures (I2C, ACCESS bus, CAN bus), visual programming, automated code generation. ESI 6805 Systems Analysis I, Fall 1991. Microcontrollers, developing assemblers and compilers, embedded applications. ESI 6912 Knowledge Engineering in Service and Manufacturing Industries, Fall 1990.

International University of Sarajevo Study program self-evaluation report 2Q13

Expert systems, genetic search, taboo search, and simulated annealing. ESI 6912 Applied Probability Models in Engineering (masters core course), 1992. Probability and statistics, forecasting, reliability, quality control, queueing, Markov processes. Laboratory Industrial Research Laboratories, received about $500,000 of equipment grants and donations from industry, 1988 Middle East Technical University (2008) Graduate Courses OR 519 Mathematics for Operations Research, Spring 2008. A review of linear algebra, calculus, probability concepts, stochastic processes. IE 719/715 Sustainable Systems Engineering, Fall 2008. 37 Sustainability, post-globalization, engineering models, environmental cycles, international relations, ethics, modeling complex dynamical systems, OR methods for sustainability. Undergraduate Courses IE 499 Sustainable Systems Management, Spring 2009. Sustainability, post-globalization, economics, finance, environmental cycles, international relations, ethics, modeling complex dynamical systems, OR methods for sustainability. Graduate Courses IE 719/715 Sustainable Systems Engineering, Fall 2008. Sustainability, post-globalization, economics, finance, environmental cycles, international relations, ethics, modeling complex dynamical systems, OR methods for sustainability. Major Course and Laboratory Development IE 499, IE 719/715 Sustainable Systems Engineering and Sustainable Systems Management were developed by support from TUBITAK ( The Technological and Scientific Research Counsel of Turkey, equivalent to the NSF in the United States). USF Polytechnic (2011-2013) Undergraduate Courses PHY 1401 Science and Society, Fall 2012. Philosophy of science, social and cultural aspects. EGN 3835 Globalization and Technology, Spring 2012, Summer 2012, Fall 2012, Spring 2013. Globalization, technology, sustainability, social, environmental, and economics of globalization. ESI 4312 Deterministic Methods in Operations Research, Fall 2012. Linear and non-linear programming, network flows, optimization, inventory control. ESI 4313 Probabilistic Methods in Operations Research, Spring 2011. Markov processes, queueing theory, decision trees. EIN 4352 Engineering Cost Analysis, Spring 2013. Cost analysis, estimation and evaluation of engineering design in service and manufacturing organizations. EIN 4905 Open-source software tools for industrial engineering and operations research, Summer 2012. Major Course and Laboratory Development EIN 4905 Open-source software tools for industrial engineering and operations research. Yasar University (2013 - present) Undergraduate Courses ENGR 101 Analytical Thinking (large on-line course), Fall 2016. IENG 110 Basic Concepts of Probability and Statistics in Law, Fall 2016. IENG 111 Foundations of Analytical Reasoning, Fall 2014, Fall 2015, Fall 2016. IENG 121 Introduction to Industrial Engineering, Fall 2014. IENG 122 Algorithms and Computation in Engineering, Spring 2014, Spring 2015, Spring 2016. IENG 212 Engineering Statistics, Spring 2014. ENGR 300 Engineering Ethics, Spring 2017. IENG 441 System Analysis, Fall 2013, Fall 2014, Fall 2015, Fall 2016. IENG 442 System Design, Spring 2014, Spring 2015, Spring 2016. IENG 453 Open Source Software Tools for Industrial Engineering, Spring 2014. IENG 460 Advanced Topics in Industrial Engineering I, Fall 2013. ENG 440 System Science and Engineering, Fall 2016. ENG 472 Sustainable Systems Engineering, Fall 2016. Graduate Courses

International University of Sarajevo Study program self-evaluation report 2Q13

UFND 500 Research Methods and Ethics, Spring 2017. IENG 532 System Modeling and Simulation, Fall 2013. IENG 610 Philosophy of Science, Engineering and OR, Fall 2013, Fall 2016. IENG 666 Performance Analysis of Production Systems, Spring 2015. Major Course and Laboratory Development ENGR 101 Analytical Thinking (large on-line course) ENG 440 System Science and Engineering (large on-line course) ENG 472 Sustainable Systems Engineering University Committee Activities 1988-1997 Manufacturing Systems Engineering Coordinator. 38 1988-1997 Statistics Committee. 1988-1990 Undergraduate Studies and Admissions. 1988-1989 Scholarship and Awards Committee. 1989-1997 Equipment and Physical Plant. 1989-1990 Faculty Search Committee. 1990-1997 Patent Committee. 1990 Commencement Marshall. 1990-1993 College Curriculum Committee. 1990 IIE University Chapter Advisor. ABET, editorial review, METU. 2015-present MUDEK (ABET equivalent), Director, College Coordination Committee. Service Activities 1990 Member, NSF ERC review committee. 1989-1991 Reviewer, NSF Research Proposals. Reviewer for Journals: Institute of Industrial Engineers Transactions, European Journal of Operational Research, International Journal of Production Research, Journal of Manufacturing Systems. 1993 Member, Food Processing Automation Conference III Executive Committee. October 2013 Organizer, Workshop on The Philosophy of Engineering, Yasar University. 2013, 2015 Reviewer, Turkish Ministry of Science, Industry, and Technology. 2013-to date Recruitment. 2014-to date Associate Editor, Stem Cell Fundamentals and Practice, www.cellstem.org. 2016 Master of Ceremonies, YAEM 2016. 2016-to date Editorial Board Member , MUK Publications, (http://www.mukpublications.com/). Recent Invited Talks and Keynote Speeches (Only selected talks are listed below. More may be viewed at http://www.yeralan.org/seminars.) 186. “Internet-Based Ubiquitous Industrial Automation, Monitoring, and Control,” Computers and Industrial Engineering, Limerick Ireland, 2003. 187. “Embedded Control,” Koc University, Istanbul, Turkey 2004. 188. “A Straight Talk on Curved Space,” Department of Philosophy Workshop, METU, Ankara, Turkey, December 2005. 189. “Industrial Engineering and Open-Source Software,” METU, Ankara, Turkey, December 28, 2005. 190. “Modeling in Engineering,” METU, Turkey,December 7, 2007. 191. “Modeling in Engineering,” Bilkent University, Turkey, December 28, 2007. 192. “Post-globalization and Industrial Engineering,” Aristotle University, Thessaloníki, Greece, February 21, 2008. 193. "Globalization and Opportunities in the Post-Globalized World,” Bogazici University, March 11, 2008. 194. "Opportunities in Smart Agriculture of the Post-Globalized World," Panel: Turkey: A Model for Organic Products, European Union Network of Excellence 'Dynamics of Institutions & Markets in Europe' (DIME) SAL 3 , (6th Framework Science & Technology Programme), April 7, 2008, Izmir, (http://www.dime-eu.org/sal3/workshops/turkey)., Aegean Exporters Association. 195. Linux Workshop, METU, July 2008. 196. "Sustainability," Bi-weekly seminar series at METU, January-May 2009. 197. “The Hype, Science, Technology, and Academics of Sustainability,” Koc University, Istanbul, Turkey, May 2009. 198. “Towards Sustainability,” AEGEE European Union Youth Group http://www.aegee.org, Ankara, Turkey, July 2009. 199. “Sustainability”, a 20-hour workshop, Zhengzhou University, Henan China, July 2009. 200. “After the Big Picture,” TED Conference [Technology-Entertainment-Design], Istanbul, Turkey, November 2009 ( www.ted.com, www.ted.com/tedx/events/204). 201. “Modeling Nonlinear Systems Dynamics,” University of Limerick, Ireland, December 2009.

International University of Sarajevo Study program self-evaluation report 2Q13

202. “Sustainability,” keynote speaker, First International Conference on Sustainable Life in Manufacturing (SLIM 2010), June 24- 26, in Egirdir, Turkey. 203. “Sustainability, Production, and Models,” invited speaker, VIII. Conference on Stochastic Models of Manufacturing and Service Operations, May 28 - 02 June, 2011, Kusadasi, Turkey. 204. “New Software Strategies,” keynote speaker, 2011 MMO EMYK Conference September 29 - October 1, 2011, Izmir, Turkey. 205. "Sustainability Performance Evaluation of Machine Tools," keynote speaker, MIT & SLIM 2011 Conference, September 2011, . 206. "The Past, Present, and Future of Turkish Manufacturing Industries," keynote speaker, http://sempozyum.sdu.edu.tr/slim2012/, October 2011, Turkey. 207. The Philosophy of Engineering Workshop, (as organizer and moderator), Yasar University, Izmir, Turkey, December 10, 2013. 208. “Systems Strategies for Tourism,” panelist, Alanya HEP University, November 20, 2014, Alanya, Turkey. 39 209. “Management of Higher Education,” panelist, Alanya HEP University, May 7, 2015, Alanya, Turkey. 210. “Chaos and Systems,” The University of South Africa (UNISA), Pretoria, South Africa, September 21, 2015. 211. The talk centered on the use of chaos-theory-inspired new paradigms in modeling and analyzing stochastic models of manufacturing and service systems. 212. "Are Systems Thinking and OR Incompatible?" Bogazici University, Istanbul, Turkey, March 2, 2016. 213. Science Unites All Conference and Fair, a Marie Sklodowska Curie (MSCA) action under the EU Framework Programme for Research and Innovation Horizon 2020, Izmir, Turkey, September 30, 2016. 214. EaZy Days panelist, open access publications, Izmir, Turkey, October 3, 2016. 215. “Systems Science and Engineering ,“ International University of Sarajevo, Bosnia-Herzegovina, March 3, 2017.

Recent Public, Media, and Popular Science Activities

(Only selected media appearances are listed) 216. “Volunteerism,” Open Radio, Istanbul, August 2006. 217. “Technology and Post-globalization,” The Cafe Finance Program, CNBC TV, Istanbul, August 2006. 218. “Science and Society,” a weekly radio show on Radio METU (www.radyoodtu.com.tr) November 2007 to June 2008. 219. Webmaster, www.sustainabilityengineering.org, under construction. 220. Sustainability Video Series, shown at various festivals and public events, to be compiled at the web-site www.sustainabilityengineering.org. 221. Alanya University Founders' Meeting," Alanya, Turkey, April 18, 2008. 222. “HDR Photography (in Turkish),” Bilim ve Teknik (Turkish popular science magazine), September 2008. 223. Underwater Science Camp, TUBITAK, Kas, Turkey, July 2008. 224. “Solar Energy,“ METU Alumni Association, January 31, 2009. 225. “Sustainability,” Ankara Science High School, March 4, 2009. 226. ART TV, Guest expert on sustainability, May 5, 2009. 227. ART TV, Guest expert on sustainability, June 23, 2009. 228. “Growth [versus|and] Stability,” ESTIEM Magazine (European Students of Industrial Engineering and Management), vol. 38, Spring 2010. 229. “Thoughts on Modern Instantaneous Global Communications,” ESTIEM Magazine (European Students of Industrial Engineering and Management), vol. 40, Spring 2011. 230. “Systems Modeling: A Tool for the Times,” ESTIEM Magazine (European Students of Industrial Engineering and Management), vol. 41, Sumer 2011. 231. TV 360, guest on “Ekonomi Gundemi,” November 28, 2014 (http://www.youtube.com/watch?v=At71VgGMtDY). 232. “Sustainability in Design,” The Second Istanbul Design Biennial, November 29, 2014, (http://2tb.iksv.org/index.asp). 233. “Stochastic Models of Manufacturing and Service Systems,” University of South Africa, Pretoria, South Africa, September 21, 2015.

Conference Presentations

234. Chalmet, L. G., R. L. Francis and S. Yeralan, "A Semidynamic Network Model for Building Evacuation," ORSA/TIMS Joint National Meeting, May, 1980. 235. Muth, E. J., J. F. Mahoney and S. Yeralan, "Effect of Buffer Size on Productivity of Work Stations that are Subject to Breakdown," ORSA/TIMS Joint National Meeting, May, 1981. 236. Yeralan, S., and E. J. Muth, "A General Model of a Production Line with Intermediate Buffer and Station Breakdown," ORSA/TIMS Joint National Meeting, April, 1983. 237. Yeralan, S., C. A. Chang and R. S. Dheri, "Models of Parts Orienting and Feeding Systems for Automatic Production Lines," ORSA/TIMS Joint National Meeting, November, 1983. 238. Yeralan, S., E. J. Muth and K. Tofang Sazi, "A Solution Procedure for the Steady-State Probabilities of State Homogeneous Production Line Models," ORSA/TIMS Joint National Meeting, November, 1983.

International University of Sarajevo Study program self-evaluation report 2Q13

239. Dieck, A. J., and S. Yeralan, "Forecasting In-Patient Admissions to Public Health Facilities: A Comparison of Box-Jenkins and Winters' Approaches," 15th Annual Pittsburgh Conference on Modeling and Simulation, April, 1984. 240. Chang, C. A., J. M. Pan, J. Goldman, S. Yeralan, and T.-Y. Tseng, "Use of Computer Vision as a Proximity Sensing Method," International IIE Conference, May, 1984. 241. Yeralan, S., and C. A. Chang, "Modeling Parts Orienting Systems," International IIE Conference, May, 1984. 242. Yeralan, S., and C. M. Klein, "No Defects Policy Quality Control Models - A Systems Approach," International AMSE Conference, August, 1984. 243. Yeralan, S., A. J. Dieck and R. F. Darwin, "The Effect of Maintenance and Repair Operations on the Profitability of Production Lines," International AMSE Conference, August, 1984. 244. Chang, C. A., J. Goldman and S. Yeralan, "A Decomposition Scheme for Manufacturing Data in Relational Data Bases," International IIE Conference, October, 1984. 40 245. Yeralan, S., "A Model of an Unreliable Production Line with Buffer Dependent Breakdown and Repair Probabilities," International IIE Conference, October, 1984. 246. Yeralan, S., and M. A. Quasem, "A Continuous Materials Flow Production Line Model," ORSA/TIMS Joint National Meeting, November, 1984. 247. Yeralan, S., and K. Tofang-Sazi, "The Effect of Reworking and Scrapping on the Productivity of Production Lines," ORSA/TIMS Joint National Meeting, November, 1984. 248. Yeralan, S., and C. Isik, "Computing the Productivity and Profitability of Production Lines," 7th Annual Conference on Computers and Industrial Engineering. 249. Eastman, R. M., and S. Yeralan, "Robotics - Impacts on Industrial Engineering and Management Science Education," ASEE Midwest Regional Conference, March, 1985. 250. Yeralan, S., A. M. Saffar and G. Chong, "An Experimental Course in Microcomputer Hardware for Industrial Engineering Students," ASEE Midwest Regional Conference, March, 1985. 251. Yeralan, S., B. Yeshilada and D. Vivas, "An Economic Growth Model with Political Variables for Developing Countries," 16th Annual Pittsburgh Conference on Modeling and Simulation, April, 1985. 252. Chang, C. A., M. S. Leonard, S. Yeralan, and M. Chen, "SPIRES," International IIE Conference, May, 1985. 253. Yeralan, S., and S. E. Richart, "Unreliable Production Lines with Nonidentical Station Service Rates," ORSA/TIMS Joint National Meeting, November, 1985. 254. Yeralan, S., and C. A. Chang, "Establishing the Optimum Operating Policies in Manufacturing Systems," ORSA/TIMS Joint National Meeting, November, 1985. 255. Yeralan, S., and C. M. Klein, "A Generic Family of Real-Valued Set Functions Over Fuzzy Sets," ORSA/TIMS Joint National Meeting, October, 1986. 256. Yeralan, S., and C. M. Klein, "Learning Curves Revisited," Proceedings of the Industrial Ergonomics and Safety Conference, 1986. 257. Klein, C. M., and S. Yeralan, "A Fuzzy Network Model," International AMSE Conference on Modeling and Simulation, Williamsburg, VA, September, 1986. 258. Yeralan, S., and C. M. Klein, "Mixing Techniques in Forecasting," International AMSE Conference on Modeling and Simulation, Williamsburg, VA, September, 1986. 259. Ventura, J., and S. Yeralan, "Algorithms for Machine/Part Grouping in Flexible Manufacturing Systems," ORSA/TIMS Joint National Meeting, April, 1987. 260. Yeralan, S., and C. M. Klein, "A Nonlinear Forecasting Method," ORSA/TIMS Joint National Meeting, April, 1987. 261. Klein, C. M., and S. Yeralan, "Network Flow Models with Fuzzy Auxiliary Edge and Vertex Attributes," The 1987 Conference of the North American Fuzzy Information Processing Society (NAFIPS '87), April, 1987. 262. Klein, C. M., and S. Yeralan, "Weighted Schemes for Mixing Techniques in Forecasting," Institute of Industrial Engineering Spring Conference, May, 1987. 263. Dieck, A. J., Yeralan, S., and K. Strickler, "An Approach to Improve Accuracy in Time Series Forecasting When Outlying Observations Exists: A Case Study for Total Energy Demand," Institute of Industrial Engineering Spring Conference, May, 1987. 264. Quasem, M. A., and S. Yeralan, "The Effect of a Buffer on the Productivity of a Production Line with Continuous Materials Flow," ORSA/TIMS Joint National Meeting, April 1988. 265. Yeralan, S., and D. Berkin, "Kanban Allocation for Quality Assurance," ORSA/TIMS Joint National Meeting, April 1988. 266. Ventura, J. A., and S. Yeralan, "Optimization Techniques for Automated Inspection of Rectangular and Square Parts," 12th Computers and industrial Engineering Conference, Orlando, Florida, March, 1990. 267. Yeralan, S., C. M. Klein and J. A. Ventura, "Organization Design - Computational Methods Under Vagueness," 12th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1990. 268. Yeralan, S., and D. J. Ramcharan, "A New Standard for Industrial Control Languages," 12th Computers and Industrial Engineering Conference, Orlando, Florida, March 1990. 269. Yeralan, S., S. Agarwal, and T. Larusson, "Forecasting Near-Future Events in Manufacturing Cell Control," The Fifth IEEE International Symposium on Intelligent Control, Philadelphia, Pennsylvania, September, 1990.

International University of Sarajevo Study program self-evaluation report 2Q13

270. Yeralan S., and D. J. Ramcharan, "Activities at the Industrial Research Laboratories," Prociem '90 The Third Florida Conference on Productivity through Computer Integrated Engineering and Manufacturing, Tampa, Florida, November 1990. 271. Yeralan S., and R. L. Francis, and C.-Y. Lee, "SESMAM - Software Emulator for Surface Mount Assembly Machines," Prociem '90 The Third Florida Conference on Productivity through Computer Integrated Engineering and Manufacturing, Tampa, Florida, November 1990. 272. Larusson, T., M. O. Balaban, S. Yeralan, W. S. Otwell, "Application of Computer Vision to Shrimp Quality Evaluation," Institute for Food Technologies 1991 Annual Meeting and Food Expo (IFT '91), Dallas, Texas, June 1-5, 1991. 273. Yeralan, S., and R. Arrestam, J. Holmlund, and D. J. Ramcharan, "Fuzzy-Logic Control Language for Embedded Controllers," 14th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1992. 274. Yeralan, S., and M. El-Hafsi, "Computer Control System for a Metal Cutting Machine," 14th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1992. 41 275. Tan, B., S. Yeralan, and B. Osborn, "Computer-Aided Reliability Modeling - An Application in Semiconductor Manufacturing," 14th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1992. 276. Steinberg, L. and S. Yeralan, "Industrial Engineering Support Network for Small Manufacturers," 14th Computers and Industrial Engineering Conference, Orlando, Florida, March, 1992. 277. Tan, B, S. Yeralan, and M. El-Hafsi, "Automated Reliability Model Building," ORSA/TIMS Joint National Meeting, Orlando, Florida, April 1992. 278. Yeralan, S. and B. Osborn, "A Data-Driven Reliability Model," ORSA/TIMS Joint National Meeting, Orlando, Florida, April 1992. 279. Ramcharan, D. J. and S. Yeralan, "Priemptive Priority Queueing System with Population Sizes of One," ORSA/TIMS Joint National Meeting, Orlando, Florida, April 1992. 280. Yeralan, S., M. Liljenstam, M. Sandstrom, O. Wallquist, "A Visual Programming Language for Manufacturing Automation," Sixth Annual Conference on Recent Advances in Robotics, Gainesville, Florida, April 1993. 281. Yeralan, S., "Research Opportunities for the Industrial Engineering Profession," 1993 ASEE Annual Conference Proceedings, Session 3257, Urbana, Illinois, June 1993. 282. Yeralan, S., and B. Tan, "Computerized Qualitative Capacity Planning," Workshop on Capacity Planning and Management, University of Florida, April 1994. 283. Yeralan, S., and B. Tan, "An Architecture and Language for Fuzzy PLCs" Proceedings of the International Conference on Industry, Engineering, and Management Science (IEMS94) Conference, pp 167-171, Cocoa Beach, FL, March 1994. 284. Tan, B. and S. Yeralan, "Analysis of Multi-Station Production Systems" Proceedings of the International Conference on Industry, Engineering, and Management Science (IEMS94) Conference, pp 284-288, Cocoa Beach, FL, March 1994. 285. Yeralan, S., and S. Tufekci, "Multimedia Teaching of IE Practices" Proceedings of the International Conference on Industry, Engineering, and Management Science (IEMS94) Conference, Cocoa Beach, FL, March 1994. 286. Yeralan, S., G Norton, and B. Tan, "Analytical Models for Agent-Based Materials Handling Systems," Proceedings of the 1994 Florida Conference on Recent Advances in Robotics, April, 1994. 287. Yeralan, S., B. Tan, and S. Tufekci, "The Emulated Flexible Manufacturing Laboratory" European Simulation Conference (ESS94). 288. Yeralan, S., Norton, G., and Tan, B., “Analytical Methods for Agent-Based Materials Handling Systems,” 1994 Florida Conference on Recent Advances in Robotics, April 18-19, 1994, Gainesville, Florida. In: Proceedings of the 1994 Florida Conference on Recent Advances in Robotics, pp. 240-245,April, 1994. 289. Yeralan, S., Tan, B., Norton, G., and Fadiloglu, M. “The Impact of Intelligent Machine Tools on Production Operations Management and Control.” Presented at the 1995 NSF Design and Manufacturing Grantees Conference,La Jolla California, Jan. 1995. In: Proceedings of 1995 NSF Design and Manufacturing Grantees Conference, La Jolla California, pp. 301-303. 290. Yeralan, S. and Tan, B., “Need-Driven Research Opportunities for the Industrial Engineering Profession” UNESCO International Conference on Technology Management:University/Industry/Government Collaboration, UNIG ‘96, June 24-26 1996,Istanbul Turkey, Proceedings of the International Conference on Technology Management: University/Industry/Government Collaboration, pp. 314-319. 291. Yeralan, S., “Smart Manufacturing Systems,” First Aegean Conference on Design and Analysis of Manufacturing Systems, Samos, Greece, May 1997. 292. Yeralan, S. “Faculty Consulting in Rapidly Changing Engineering Technologies,” Informs, Dallas October 1997. 293. Yeralan, S. “Decomposition of Continuous-Flow Production Lines with Heterogeneous Workstations,” Informs Tel Aviv, June 1998. 294. Yeralan, S. and M. Fadiloglu, “Spectral Characteristics of Quasi Birth-Death Models with Applications to Production Lines,” Informs Tel Aviv, June 1998. 295. Yeralan, S. and S. Kirli, “Production Lines with Smart Station,” Second Aegean Conference on Design and Analysis of Manufacturing Systems, Tinos, Greece, May 1999. 296. Fadiloglu, M. M. and S. Yeralan "On the properties of Markovian models of production lines,” Second Aegean Conference on Design and Analysis of Manufacturing Systems, Tinos, Greece, May 1999. 297. Yeralan S. and H. Emery, “Developments and Trends in Manufacturing Systems,” Third Aegean Conference on Design and Analysis of Manufacturing Systems, Tinos, Greece, May 2001.

International University of Sarajevo Study program self-evaluation report 2Q13

298. Fowler P. A., S. Yeralan, Y. Mu, R. A. Bucklin, V. Ye. Rygalov, R. Wheeler, M. Dixon. Monitoring and Control for Artificial Climate Design. Proceedings of 32nd International Conference on Environmental Control, 2002-01-2286, July 2002, San Antonio, TX. 299. Fadiloglu, M. and S. Yeralan, “Internet-Based Ubiquitous Industrial Automation, Monitoring, and Control,” Computers and Industrial Engineering, Limerick Ireland, 2003. 300. Mahoney, J. F., and S. Yeralan, “Average Run Length,” Proceedings of the 32nd International Conference on Computers and Industrial Engineering, August 11-13, 2003, University of Limerick, Ireland. 301. Mahoney, J. F., and S. Yeralan, “The Ranking of Airlines,” Proceedings of the 16th International Conference on Flexible Automation and Intelligent Manufacturing, C1-061, June 26-28, 2006, University of Limerick, Ireland. 302. Yilmaz, E., S. Yeralan, and J.K. Schueller., "Grade normalization for international graduate students," 6th ASEE Global Colloquium on Engineering Education, Istanbul, Turkey, October 1-4, Paper GC 2007-131. 42 303. Yeralan, S. and D. Baker, “Sustainable Systems Engineering,” Proceedings of the Frontiers in Education Conference, Paper 1100, October 18-21, 2009, San Antonio, TX. 304. D. Baker, E. Agar, and S. Yeralan, “International Summer Engineering Program at METU: A Bridge to Global Competency ,” Proceedings of the Frontiers in Education Conference, Paper 1038, October 18-21, 2009, San Antonio, TX. 305. S. Kayaligil., S. Yeralan, and K. Demirtas, “Approximate Performance Analysis of a Closed-Line with Random Failures and Aggregation of Segments,” MOTSP Management Of Technology Step to Sustainable Production, June 2010, Bol, Brac, Croatia. 306. E. Staiou, S. Yeralan, “How can Total Quality Management Support STEM Education,” International Conference on Quality in Higer Education, December 12-14, 2013, Sakarya, Turkey. 307. P. Fernandes, L. Lopes, S. Yeralan, “Symbolic Solution of Kronecker-based Structured Markovian Models,” IEEE 21st International Symposium on Modeling, Analysis And Simulation of Computer and Telecommunication Systems (MASCOTS 2013), San Francisco, CA, USA, 2013. 308. E. G. Kalaycılar, M. Azizoğlu, S. Yeralan, “Sabit Sayida Istasyon ve Sonlu Arz Içeren Demontaj Hat Dengeleme Problemi,” YAEM June 25-27, 2014, Bursa, Turkey. 309. E. Staiou, S. Yeralan, “University-Industry Collaborations: Challenges and Opportunities ,” YAEM June 25-27, 2014, Bursa, Turkey. 310. S. Yeralan and L. Kandiller, “Strategic Use of Real Time Data in Green Logistics,” 1st International Conference on Agrifood Supply Chain Management and Green Logistics, May 27-30, 2015, Porto Carras, Greece. 311. S. Yeralan and O. Buyukdagli, “The ontology of large-scale Markovian models,” Stochastic Models of Manufacturing and Service Operations, SMMSO June 1-6, 2015, Volos Greece. 312. D. Kaya and S. Yeralan, “Cinema in Multiethnic Kordon (Quay) in the Early Twentieth Century: Disseminating Research Results through Digital Media,” Early Cinema in the Balkans and the Near East: Beginnings to Interwar Period, June 5-7, 2015, Athens, Greece. 313. D. Durmus and Yeralan, S., 2016. "Uretim ve servis sistemlerinin rassal modellerinde benzetim gecerlemesinin sinirlari," YAEM, July 13-15, 2016, Izmir, Turkey. 314. Durmuş D., S. Yeralan, and C. Heavey, “Investigating the Potential of State-truncation Approximations for Production Lines,” SMMSO June 4-9, 2017, Lecce, Italy

Business (1989-2009)

The 1980s were exciting times for business. The introduction of information technologies allowed business model and life style changes. Sencer Yeralan, having developed and taught courses in embedded control, formed a small private company (Rigel Corporation) to develop hardware and software products, but mostly to experience the unfolding changes in business and society. The "technology" company, although small in scope, has undertaken many substantial projects. Moreover, working with overseas companies allowed first-hand experiences in globalization and international cooperation. Relations with some companies grew to long-term relationships, once again, a trademark development of the business in that period. Dr. Yeralan designed all of the hardware and personally wrote most of the software. Working with semiconductor manufacturers, the product line was especially useful in technology transfer to industry and universities. Since its introduction in the late 1990s, the 8051 development environment READS is being used by many educational institutions as the default development system. Accordingly, almost all software products were free of charge (a practice common today), while Dr. Yeralan took opportunities to write five (5) textbooks and many magazine articles to promote the use of microcontrollers. Most notably, the "Common Sencer" corner of the Siemens Microelectronics Magazine. Although as an engineer, Dr. Yeralan designed and developed almost all Rigel products, the most significant experience from the Rigel years is in the opportunities to have been involved in the expansion of globalization, the integration of the Internet into the business (Rigel was one of the first companies on the net), business practices such as long-term partnerships, virtual companies, and ISO quality certifications.

International University of Sarajevo Study program self-evaluation report 2Q13

Detailed Description A detailed description of activities, hardware and software products designed, developed, and deployed is available upon request.

ASSOC. PROF. DR. SENAD BUSATLIC

43

Current Address & Contact Numbers Personal Info Cumurija 6/2 Date of Birth : April 29, 1976 Sarajevo Place of Birth : Sarajevo, Bosnia-Herzegovina Bosnia-Herzegovina Citizenship : Bosnian Cell Phone: +387 61 490 426 Marital status : Married, 2 children E-Mail: [email protected] Driving License : B category http://man.ius.edu.ba/senad-busatlic

https://www.researchgate.net/profile/Senad_Busatlic2

ACADEMIC APPOINTMENTS

• ASSOCIATE PROFESSOR DOCTOR in the field of Management Science, International University of Sarajevo, Sarajevo Bosnia and Herzegovina. 2015 – ongoing • ASSISTANT PROFESSOR DOCTOR in the field of Management Science, International University of Sarajevo, Sarajevo Bosnia and Herzegovina. 2010 – 2015

• Undergraduate Courses: MAN 102 Management MAN 331 Contemporary Management MAN 402 Strategic Management

• Graduate Courses: MBA 521 Management and Organization MBA 526 Strategic Management and Business Policy

• Post-Graduate Courses: BUS 624 Special Topics in Strategic Management Seminar

WORKING EXPERIENCE

HEAD OF DEPARTMENT OF ECONOMIC AND MANAGEMENT - International University of Sarajevo, Sarajevo, Bosnia and Herzegovina. 2012- 2017

International University of Sarajevo Study program self-evaluation report 2Q13

LEADERSHIP AND ENTREPRENEURSHIP CENTER - COORDINATOR, International University of Sarajevo, Sarajevo, Bosnia and Herzegovina. 2014- 2016

EXPERT IN PROJECT AND BUSINESS MANAGEMENT – Organization for development and affirmation of society: “Building New Lives”(BNL) in cooperation with Municipality Center, Sarajevo, Bosnia and Herzegovina. 2012- ongoing

VICE RECTOR FOR RESEARCH AND EXTERNAL AFFAIRS - International University of Sarajevo, Sarajevo, Bosnia and Herzegovina. 2011 – 2012 44 VICE DEAN - Faculty of Business Administration, International University of Sarajevo, Sarajevo, Bosnia and Herzegovina. 2010 – 2011

BUSINESS DEVELOPMENT ADVISOR – Akova Impex d.o.o., Sarajevo, Bosnia and Herzegovina. 2009 – 2010

• General manager’s advisor in strategic planning, business and marketing plan implementation • Process mapping and development, set up of reports • Increase productivity, effectiveness and efficiency • Focus on increase of up lifting frequency of buying Akova’s products • Set up of KBI’s (key business indicators), for entire organization. • Follow up.

EXECUTIVE DIRECTOR – Europapier-Hercegtisak d.o.o., Sarajevo, Bosnia and Herzegovina. 2007- 2009

• Establish positive business environment, with positive profitability. • Secure effectiveness and efficiency of the organization in accordance to the budget. • Leverage market share of the organization to number two position on the Bosnian Market. • Serve our customer’s success. • Leading the team of 22 subordinates

CSD MARKETING MANAGER – COCA-COLA HBC BH – Sarajevo, Bosnia and Herzegovina. 2007

• Defining marketing strategy and programs for CCHBC category brands in accordance with sales channels. • Planning, developing and control marketing programs for whole operation, as well as reporting about achieved results and profitability estimation of implemented programs. • Coordinating activities with TCCC and Regional Sales Managers. • Finding new opportunities for development which have to be implemented in sales channels.

SALES AND MARKETING DIRECTOR – Vispak D.D. Food Industry Visoko, Bosnia and Herzegovina. 2005-2007

Vispak is one of the biggest food industries in Bosnia and Herzegovina. www.vispak.ba

• Responsible for all sales and marketing strategies to deliver volume growth; • Recruiting, training and establishing of sales, merchandising and delivery team in accordance to Modern business standards, impacting proactive sales approach in all KA customers and traditional stores. • SWOT and SMART principles implementation in all daily-monthly sales targets, collection of receivables, budgeting, routing plans, initiatives, special offers, promotions for each KAM and Pre- sale team member. • Remuneration system designed to motivate each team member in accordance to achieved sales results, collection of receivables, special monthly initiatives and quality of field work.

International University of Sarajevo Study program self-evaluation report 2Q13

• Supervising the team of 39 subordinates (3 BM, 1KAM’s Coordinator, 4 KAM’s, 1 PSS, 4 RM, 7 PSR, 3 OSB, 2 Log, 14 delivery) • Development of additional sales programs to enhance offer enlarge assortment and optimize distribution costs.

SALES AND MARKETING MANAGER – Megamix d.o.o. Sarajevo, Bosnia and Herzegovina. 2003-2005 45

The general distributor of: Henkel & Schwarzkopf, Hayat Kimya, Koska , Tadim, Tukas, Shell and Meggle. www.megamix.ba

• Responsible for all sales and marketing strategies for sales increase and in-store excellence of all Megamix Brands across Bosnian market, per sales channels, KA, PSR, WS. (CBD model). • Training of sales and merchandising team in accordance to Modern business standards, impacting proactive sales approach in all KA customers and traditional stores and wakening customers’ awareness about all Brands distributed by Megamix. • Key focus on Distribution, Pricing, Shelf positioning and Merchandising of all Megamix’s Brands with strict (SWOT) systemized evaluation of sales team, sales conditions and prompt action on the field.

• Collaboration and interactive relation with all principals head quarters, considering sales and marketing strategies to be implemented promptly to unstable market throughout the sales team. • Organizing: Daily and monthly targets, routing plans, initiatives, special offers, promotions, for each KAM and Pre-sale team member across Bosnian market. • Follow up for collection of receivables, as a main tool for liquid business. • Control of customer data base based on store type, assortment, sales potential and future opportunities for sales increase.

• Implementation of Microsoft Navision software, with adaption to Megamix processes.

• Supervising the team of 28 subordinates; (6 KAM’s, 16 PSR’s and 6 Regional Managers). • Development of new programs (Hayat Kimya: paper products, diapers and pads, Tadim: nuts and confectionary, Koska: Halva products) and new sales divisions.

• Quality Manager ISO 9001:2001; start of the project: August 2004.

SALES MANAGER – Kraft Foods International (KFI) program in ORBICO, Sarajevo, Bosnia and Herzegovina. 2001-2003

• Development of sales and marketing plans and strategies to deliver stretch of volume and in-store excellence of all KFI brands at all times.

International University of Sarajevo Study program self-evaluation report 2Q13

• Development of the department organizational capacity through the professional training of subordinates undertaken by Procter & Gamble and KFI Customer Business Development standards. • Contribution to sales increase by supervising Marketing Manager, Key Account Managers (KAM), Merchandisers, and Pre-Sellers by; evaluation, suggestion and strict application of Know – How right on field. • Supervising the team of 28 subordinates: (Marketing Manager KFI, 3 KAM, 3 Merchandisers, Pre-Sell Supervisor, and 7 Pre-sellers). • Internship with KFI Sales manager and KFI headquarters in decision making for strategically approaches 46 toward Bosnian market and anticipation for ongoing sales and marketing initiatives. • Pro-active Participation in decision making activities withheld in all Sales/Marketing Departments within Orbico BiH.

PLANT/SITE MANAGER – Bosna-S Oil Services Company, Brega – Libya. 2000-2001

• Supervision, management, evaluation, design and follow-up of site work undertaken by the Company. • All work was undertaken strictly in accordance to standards applicable in Oil & Gas Industries (e.g. API 650 for tanks). • Supervising a team of 70 subordinates.

• Refurbishment of Three Tanks at Beda Oil Field, for AGOCO (Arabian Gulf Oil Company) in Beda, Libya • Replacement of 36” Cooling Water Line, for S.O.C (Sirte Oil Company) Brega Libya.

SIMULTANEOUS TRANSLATOR (ENGLISH) – Institute for Education, Chamber of Commerce of BiH, 2000

• Marketing seminar held in Zenica, Bosnia – Herzegovina. Awarded by Certificate.

TRANSLATOR AND INTERPRETER – OBN (Open Broadcast Network), Sarajevo, BiH, 1999

ENGLISH LANGUAGE CONVERSATION TEACHER – “English Fast” School of English Language Pendik, Istanbul, Turkey, 1993-1996

SPECIALIZATION COURSES

• Control And Managing of Receivables: One day seminar, held by US AID LAMP project and international trainers, 2006.

• Power of Sales 1: One day seminar, held by US AID LAMP project and international trainers, 2006. • Sales Effectiveness and Skills: Two day seminar held by US AID LAMP project and international trainers, 2005. • Psychology Of Sales: Three day seminar, held by Mr. Eugen Gec, considering Mobbing theory and modern sales penetration techniques, 2004. • ISO 9000-2000 Standards: Introductory course for standards applications for modern business and guidelines for implementation start up, 2004.

International University of Sarajevo Study program self-evaluation report 2Q13

• HENKEL ACADEMIA: Modern Sales and Marketing approaches with emphases on all Merchandising segments in Volume increase, 2003. • KRAFT FOODS INTERNATIONAL: Strategic Brand development, Market penetration with Pro-active Sales impact and Marketing Initiatives, 2002. • PROCTER & GAMBLE: Key Account and Sales Manager’s training: Sales and Marketing fundamentals, Persuasive Selling Format, CBD College, Objection Handling and Communication Skills, 2001

47 EDUCATION

Braca Karic” University Beograd, Department of Trade and Banking, , 2008 –2010.

• Degree Acquired: Ph.D. in Economics. Internationally Recognized Degree • Ph. D. Dissertation: Contribution of Marketing Philosophy in Strategic Decision Making Process in Investment Policy International University at Novi Pazar, Department of Economics, Serbia, 2006-2008

• Degree Acquired: M.Sc. in Economics • M. Sc. Thesis: Contribution of Marketing Concept in Investment Policy

Bogazici (Bosphorus) University, Department of Mechanical Engineering

Istanbul, Turkey, 1994-2000

• Degree Acquired: B.Sc. in Mechanical Engineering • (ABET Accredited Institution; Language of instruction: English) Cameron High School, Cameron, Wisconsin, USA 1992-1993

International University of Sarajevo Study program self-evaluation report 2Q13

ASSIST. PROF. DR. OGNJEN RIĐIĆ

EDUCATION University of Zenica – Faculty of Economics – Management Department Ph.D. in Economics

Ph.D. Dissertation defense date: (2013)

48

Albertus Magnus College, New Dimensions Masters Program,

New Haven and East Hartford, Connecticut, U.S.A. (2010)

Master of Science (M.S.M.) in Management

Graduation date: May 16, 2010. CGPA: (3.79 / 4.00)

University of Connecticut (UCONN) -School of Business, Storrs, Connecticut, USA.

Bachelor of Science (B.S.) in Business Finance, August 2004, CGPA: (3.32 / 4.00)

UCONN Alumni Scholar – May, 2003.

Naugatuck Valley Community College, Waterbury, Connecticut, U.S.A.

Associate of Science (A.S.) Business Administration, June, 2002, CGPA: (3.53/4.00)

Major in Finance, Cum Laude Honors, Tau Chapter - Alpha Beta Gamma Society

2

ACADEMIC 1.) Research Gate (RG) Academic Impact factor score of 13.89.

IMPACT 2.) over 50 research items,

3.) 99 Google Scholar citations and

4.) 68 Research Gate (RG) citations.

5.) Co-Representing Bosnia and Herzegovina through IUS/FBA/ Management study

program in five (5) primary quantitative International Research Projects:

International University of Sarajevo Study program self-evaluation report 2Q13

1.) International Academic Research Project on “Ethics, Culture, and Spirituality in

Business Professionals in Bosnia and Herzegovina”, in cooperation with University of

Nevada, City of Reno, The Managerial Sciences Department, U.S.A. Data collection on

350+ participants completed in Jan, 2017..

2.) International Project Academic Research Project comprising 57 countries and N = 49

13,224 participants on “Narcissism(s) and Self-Esteem(s) in students’ population in

Bosnia and Herzegovina”, in cooperation with Montpellier School of Business, ,

University of Lausanne, Switzerland and Cardinal Stefan Wyszynski University,

Warsaw, Poland. Data collection completed in May, 2017 for 233 participants.

3.) International Academic Research Project on “Personality, Self-Esteem and

Entrepreneurial intentions in students’ population in Bosnia and Herzegovina”. Data

collection completed for 200+ participants in cooperation with University of Lausanne,

Switzerland, Montpellier School of Business, France, and Cardinal Stefan Wyszynski

University, Warsaw, Poland.

4.) International “Abstractness study of Economic, Managerial, Financial and

Philosophical terms comparing and contrasting students’ and non-students’ population in

Bosnia and Herzegovina”, in cooperation with Economic faculty, University of Varna,

Bulgaria. Data collection for 400+ participants has been completed in December, 2017.

5.) International Academic Research Project titled “Cross-cultural Study on Narcissism,

Shyness and Envy in students’ population in Bosnia and Herzegovina”. Data collection

on 300+ participants completed in December, 2017 in academic cooperation with

Cardinal Stefan Wyszynski University, Warsaw, Poland and 27 countries.

6.) Co-Representing FBA/ Management study program in IUS national research

project titled “Bosnia and Herzegovina: Law, Society and Politics” completed in

June 2016.

International University of Sarajevo Study program self-evaluation report 2Q13

Chapter XI – “Social and Health Care in Bosnia and Herzegovina”.

7.) MENTORING:

One (1x) successful Ph.D. Dissertation defense (September, 2017) and

Seven (7) Master’s theses mentorships (2015-2017).

50

WORK International University Sarajevo (IUS) (Feb, 2014 - present)

EXPERIENCE Assist. Prof. Dr. in the scientific area of Management

Faculty of Business Administration (FBA)

Department of Management

International University Sarajevo (IUS)

Management study Program coordinator (Oct, 2015 – Sept, 2017)

Cambridge Graduate University International (CGUI), Tallahassee, Florida, USA

(2014)

Lecturing subjects: Fundamentals of Economics and Finance I and II, Management Information Systems (MIS), Research Methods and Technology, Innovation and Entrepreneurship.

Clinical Center University of Sarajevo (CCUS) (June 2012 – June 2013)

Institute for Science, Research and Development

Economist in the management process of clinical trials, improvement of organizational performance, the application of ISO 9001-2000 quality standards in the international academic and scientific cooperation

University of Zenica - Health Faculty (Oct 2012 – present)

Senior Assistant and Assist. Prof. Dr.,

Subject: Health Care Management

International University of Sarajevo Study program self-evaluation report 2Q13

Sarajevo School of Science and Technology (SSST) (Oct 2011 – Sept 2012)

Lecturer

Economics Department. Undergraduate subject:

Management-“Organizational Behavior” 51 Economics Department. Masters program: “Audit-Audit Fundamentals”

Marketing Professional (April 2010-Sept 2011)

• Marketing Campaigns: AT&T communications, U.S. Federal Government - Every vote counts, etc.

Inline Plastics Corporation, Shelton, Connecticut, U.S.A. (Nov 2009 – April 2010)

Accountant –

• Accounts payable (A/P), Accounts receivable (A/R) processing • Credit and Debit Memos Analyst • Cash receipts - Partial and full application in TMM (The Manufacturing Manager Software)

American Communications Network (ACN), North Carolina, U.S.A.

Marketer of advanced communication products and services (Oct 2008 – Nov 2009)

International University of Sarajevo Study program self-evaluation report 2Q13

U.S. Department of Treasury – Internal Revenue Service (IRS), Wethersfield, CT

Revenue officer –Small business / Self employed (2008) 52 • Promoting compliance with the U.S. Federal tax system; • Analysis and resolution of delinquent and balance due tax returns

Encore Nationwide, Inc. (April 2007 – Jan 08)

Marketing Professional

• Industry leading event-marketing solutions; • AT&T Communications, U.S. Government – Every Vote Counts, etc

Aetna Insurance Corporation, Hartford, Connecticut, U.S.A.

Internal Audit Consultant (July 2004–May 2007)

• Performed the execution of audit processes and tasks while meeting or exceeding the audit performance objectives and deadlines; • Successfully executed 2005 & 2006 SOX 404 management testing at Aetna Pharmacy Network Management (APNM); • Controlled the effectiveness of financial statements’ assertions on Case installation and Claims processing in regards to existence, completeness, valuation, licensing etc.; • Tested monitoring and tracking of Provider File Access Data Base (RXSY); • New and Re-Contracted Pharmacy contracts, Pharmacy/Pharmacist licenses; • General, Personal and Professional Insurance coverage; • Received high recognition from the Audit Director as well as SOX PMO (Project Management Office);

• Received three IAD “Helping Hand and two “Thank You Awards”; • Risk Assessment, Risk Assessment Criteria Matrix (RACM), Stock Options Special Project, and over 50 completed Internal Audits with Financial, Compliance and Operational objectives;

US Marketing and Promotions (USMP) - (John Casablancas Talent Management)

Executed marketing and sales promotions with great success; (July 2003-2004)

Fresh step, Overhauling, etc. marketing campaigns;

International University of Sarajevo Study program self-evaluation report 2Q13

Jet Blue Airways Corporation, Darien, CT, U.S.A.

Accounting / Finance Intern (Summer 2003)

• Corporate tax preparation/ Financial analysis; • Assisted head of the Accounting/ Finance department in invoice-cost analysis; 53

Naugatuck Valley Community College, Waterbury, CT, USA

Federal Student Worker / Counseling Office (02 / 01 – 06 / 02)

• Assisted Counseling head in performing statistical survey research projects;

LANGUAGES Proficient and fluent in: English, German and Bosnian.

MANAGEMENT (General) Contemporary Management, Beekeeping Management,

SKILLS Total Quality Management (TQM), Human Resources Management (HRM),

Time Management, Communication Management

Financial Management, Real Estate Management,

Project Management, Organizational Behavior (OB), Personal Financial Planning and

International (Business) Management

BUSINESS Statistics – Descriptive and Inferential t-Test, ANOVA – one and two tailed,

RESEARCH Social science research – Quantitative and Qualitative Research;

SKILLS Data Collection;

Survey Design;

Conduct of (secondary) research quality Literature Reviews;

Creation of customized PowerPoint Presentations and Reports;

Production of scientific papers within the area of expertise;

Organized various training sessions;

Taught and currently teaching social science research methodologies at PhD level in

English;

Designated writer and proof-reader of social research, academic and evaluation reports at

International University of Sarajevo Study program self-evaluation report 2Q13

the Faculty level;

PhD in Economics;

Master’s Degree in Management and Leadership from the USA;

Bachelor of Science (B.S.) in Finance from the USA;

10 years of social science research experience; 54 Fluency in English, German and official languages of Bosnia and Herzegovina;

COMPUTER Versed in Microsoft Office, Visio 2003-flowcharting, IRS –Internal collections system

SKILLS (ICS) and Integrated data retrieval system (IDRS) –UNIX,

Aetna quoting center (AQC), Coverage card inquiry (CCI), IOP and

PWC TeamMate auditing data retrieval software;

FINANCE Knowledgeable in security (Financial asset) valuation, banking, investments and capital

SKILLS management. Time value of money, annuity, stock, bond and marketable securities

evaluation;

TEACHING Community Outreach, Federal Work Study Tutoring and Volunteering

AND 2100 Hillside Road, Unit 3088, Storrs, CT, (2003 – 2004)

ACADEMIC America Reads and Writes Elementary School Program

CONSULTING Subjects: Mathematics and English in one on one and group setting;

SKILLS Teaching “Thank You Award” from Dorothy C. Goodwin Elementary school; (2004)

Technical Advisor in Book preparation, ICD-9 & CPT-4, Nephrology (2003 – 2004)

Yale University –Yale New Haven Hospital

8.) LECTURED COURSES at IUS/FBA:

Undergraduate level:

1.) MAN 302 – Human Resource Management (HRM);

2.) MAN 304 – Organizational Behavior (OB);

3.) MAN 332 – Business Law; and

4.) MAN 345 – Organizational Leadership.

International University of Sarajevo Study program self-evaluation report 2Q13

Graduate (Masters) level:

1.) MBA 524 - Advanced Human Resource Management (HRM);

2.) MBA 525 – Advanced Entrepreneurship and Small Business Management (SBM); 55 3.) MBA 533 – International Business Management;

4.) MBA 541 – Marketing Management and

5.) ECON 514 – Comparative Economic Systems.

Post-graduate (Ph.D.) level:

1.) BUS 601 – Qualitative Research Methods in Business and

2.) BUS 602 – Quantitative Research Methods in Business.

15 years of business experience, among various business entities, working as an Internal Auditing Consultant for Aetna Life Insurance Company in Hartford, Connecticut and as a Revenue Agent for Department of Treasury - Internal Revenue Service (IRS), State of Connecticut, USA, Cambridge Graduate University International (CGUI), Florida, USA, ten years of academic experience and five years of post Ph.D. experience.

CITIZENSHIP

Bosnia-Herzegovina’s (BiH) and U.S. citizenship and 15 years of the work/professional and academic experience in the USA and BiH.

International University of Sarajevo Study program self-evaluation report 2Q13

ASSIST. PROF. DR. EMIL KNEZOVIĆ

PERSONAL INFORMATION Emil Knezović, PhD

25. Aprila 6, 71300 Visoko (Bosnia and Herzegovina)

56

00 387 61 853 277

[email protected]

Date of birth 01/05/1988

EDUCATION AND TRAINING

2012–2016 PhD in Management and Leadership Studies

International University of Sarajevo, Sarajevo (Bosnia and Herzegovina)

2011–2012 Master in Management

International Burch University, Sarajevo (Bosnia and Herzegovina)

2007–2011 Bachelor in Management

International University of Sarajevo, Sarajevo (Bosnia and Herzegovina)

WORK EXPERIENCE

10/2016–Present Assistant Professor

International University of Sarajevo (Faculty of Business and Administration)

Undergraduate Courses: Human Resource Management, Organization Theory, Introduction to

International University of Sarajevo Study program self-evaluation report 2Q13

Business, Marketing, International Marketing, Advertising Management

Graduate Courses: Marketing Management

Research Interests: Human Resource Management, Small and Medium Enterprises

57

2016–Present Team member / Researcher

Horizon2020 Systemic Action for Gender Equality / International University of Sarajevo Data collection, implementation activities in HR department

Scholarship Assistant

09/2015–10/2016 International University of Sarajevo (Faculty of Business and Administration)

Lecturer 03/2014–01/10/2016

International University of Sarajevo (Leadership and Entrepreneurship Center)

Areas lectured: Leadership, Entrepreneurship, Project Management

10/2012–08/2015 External collaborator for Finance and Accounting

BTS doo Visoko

10/2013–01/2014 Expert in Practice

International University of Sarajevo (Faculty of Business and Administration)

Course: Advertising Management

International University of Sarajevo Study program self-evaluation report 2Q13

29/12/17 © European Union, 2002-2017 | http://europass.cedefop.europa.eu Page 1 / 3

Member of Board of nongovernmental organization 58 04/2010–12/2013

Damar Omladine

10/2011–10/2012 Internship - Accounting and Finance Department

BBI Real Estate

10/2010–06/2011 Student Assistant

International University of Sarajevo

Courses: Introduction to Management, Marketing

PERSONAL SKILLS

Mother tongue(s)

Other language(s) Bosnian

English UNDERSTANDING SPEAKING WRITING

Spanish Listening Reading Spoken interaction Spoken production

C2 C2 C2 C2 C2

B1 B1 A2 A2 A1

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

Common European Framework of Reference for Languages

International University of Sarajevo Study program self-evaluation report 2Q13

Digital skills Excellent knowledge of Microsoft Office tools - Word, Excel, PowerPoint

ADDITIONAL INFORMATION

1 Publications JOURNAL PAPERS:

Knezovic, E., Palalic, R., Bico, A., & Dilovic, A. (in press), 'Employee Engagement: A Comparative Study of Family and Non-Family Businesses', International Journal of Transitions and Innovation Systems.

Knezovic, E., Busatlic, S. & Plojovic, S. (2015), 'Corporate Social Responsibility and Web Reporting', Inquiry, vol. 1, no. 2, pp. 47-64.

BOOK CHAPTERS:

Plojovic, S. Busatlic, S., & Knezovic, E. (2016), Agribusiness and its Potential in Bosnia and Herzegovina, in: Ogurlu, Y. & Kulanic, A. [eds.] Bosnia and Herzegovina: Law, Society and Politics, International University of Sarajevo, pp. 137-166.

Busatlic, S., Plojovic, S., & Knezovic, E. (2013), Turkish-Balkans Economic Diplomacy: A Tool for Strengthening Business Opportunities, in: Mulalic, M., Korkut, H. & Nuroglu, E. [eds] Turkish-Balkans Relations, TASAM Publication, pp. 317-334

CONFERENCE PAPERS:

Knezovic, E. Busatlic, S. (2016), 'Evaluating Performance of the Banking Sector in Bosnia and Herzegovina: CAMELS Model', Proceedings of the Second Sarajevo International Conference, [ed.] Aydin, R., Sarajevo, pp. 388-404.

Busatlic S. & Knezovic E. (2015), 'Determinants of Small and Medium Business Performance', Proceedings of the International Research Congress on Social Sciences, [ed.] Kara, H., Sarajevo, pp. 327-338.

Knezovic, E. & Busatlic, S. (2014), 'Investing in Human Capital: Case of Bosnia and Herzegovina', Proceedings of the First Sarajevo International Conference, [ed.] Korkut, H., Sarajevo, pp. 162-172.

Knezovic, E. (2013), 'Optimization Problem with Transaction Cost', Paper presented at the Second Regional Conference on Soft Computing 2013, Sarajevo.

Knezovic, E. & Busatlic, S. (2013), 'Importance and Contribution of Small and Medium Enterprises to Economy of Bosnia and Herzegovina', Paper presented at the European Conference of Technology and Society, Sarajevo.

Academic Staff Exchange April 2017 - Erasmus+ Staff Exchange at Alexandru Ioan Cuza University of Iasi, Romania.

International University of Sarajevo Study program self-evaluation report 2Q13

December 2016 - Erasmus+ Staff Exchange at Ludwigshafen University of Applied

2

04/2010–12/2013

10/2011–10/2012

10/2010–06/2011

PERSONAL SKILLS Mother tongue(s)

Other language(s)

English

Spanish

International University of Sarajevo Study program self-evaluation report 2Q13

Member of Board of nongovernmental organization

Damar Omladine

3

Internship - Accounting and Finance Department

BBI Real Estate

Student Assistant

International University of Sarajevo

Courses: Introduction to Management, Marketing

Bosnian

UNDERSTANDING SPEAKING WRITING

Spoken Listening Reading Spoken interaction production

C2 C2 C2 C2 C2

B1 B1 A2 A2 A1

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

Common European Framework of Reference for Languages

International University of Sarajevo Study program self-evaluation report 2Q13

Digital skills Excellent knowledge of Microsoft Office tools - Word, Excel, PowerPoint

4

ADDITIONAL INFORMATION

Publications JOURNAL PAPERS:

Knezovic, E., Palalic, R., Bico, A., & Dilovic, A. (in press), 'Employee Engagement: A Comparative Study of Family and Non-Family Businesses', International Journal of Transitions and Innovation Systems.

Knezovic, E., Busatlic, S. & Plojovic, S. (2015), 'Corporate Social Responsibility and Web Reporting', Inquiry, vol. 1, no. 2, pp. 47-64.

BOOK CHAPTERS:

Plojovic, S. Busatlic, S., & Knezovic, E. (2016), Agribusiness and its Potential in Bosnia and Herzegovina, in: Ogurlu, Y. & Kulanic, A. [eds.] Bosnia and Herzegovina: Law, Society and Politics, International University of Sarajevo, pp. 137-166.

Busatlic, S., Plojovic, S., & Knezovic, E. (2013), Turkish-Balkans Economic Diplomacy: A Tool for Strengthening Business Opportunities, in: Mulalic, M., Korkut, H. & Nuroglu, E. [eds] Turkish-Balkans Relations, TASAM Publication, pp. 317-334

CONFERENCE PAPERS:

Knezovic, E. Busatlic, S. (2016), 'Evaluating Performance of the Banking Sector in Bosnia and Herzegovina: CAMELS Model', Proceedings of the Second Sarajevo International Conference, [ed.] Aydin, R., Sarajevo, pp. 388-404.

International University of Sarajevo Study program self-evaluation report 2Q13 Busatlic S. & Knezovic E. (2015), 'Determinants of Small and Medium Business Performance', Proceedings of the International Research Congress on Social Sciences, [ed.] Kara, H., Sarajevo, pp. 327-338.

Knezovic, E. & Busatlic, S. (2014), 'Investing in Human Capital: Case of Bosnia and Herzegovina', Proceedings of the First Sarajevo 5 International Conference, [ed.] Korkut, H., Sarajevo, pp. 162-172.

Knezovic, E. (2013), 'Optimization Problem with Transaction Cost', Paper presented at the Second Regional Conference on Soft Computing 2013, Sarajevo.

Knezovic, E. & Busatlic, S. (2013), 'Importance and Contribution of Small and Medium Enterprises to Economy of Bosnia and Herzegovina', Paper presented at the European Conference of Technology and Society, Sarajevo.

Academic Staff Exchange

April 2017 - Erasmus+ Staff Exchange at Alexandru Ioan Cuza University of Iasi, Romania.

December 2016 - Erasmus+ Staff Exchange at Ludwigshafen University of Applied Sciences, Germany.

International University of Sarajevo Study program self-evaluation report 2Q13

3.3. Number of Academic Staff

Table 7: Numbers and Ratios of Staff and Students in Academic 2016/17 as Provided by Students Affairs Office (SAO)

Number of academic staff 6 Number of students Ratio members 61 :56 = I cycle 61 12.2 students per instructor 5 26 : 5 = II cycle 26 5.2 students per instructor

III cycle 8 8:5 = 1.6

Employment at IUS is regulated in details and monitored. Academic staff needs are regularly analyzed at SP level and information is forwarded to Faculty Council, Senate and finally to the Board of Trusties for a final review and approval. All the requests for new staff must be elaborated and justified, either by current situation or near future prospects. Academic staff can be employed only through a public call and duly completed procedure, paying special attention to the quality, experience and scientific/artistic profile of the applicants. Given the fact that academic staff members usually must respond to a very specific and narrow demands, this process can be lengthy and even result in not finding the proper candidate. An alternative hiring system is anticipated in these exceptional cases. All the academic staff members are employed for a limited time and this is regulated with their academic/artistic appointments.

The only exception to this rule is tenured professor who can be employed indefinitely.

SWOT Analysis

Strengths:

 Diverse staff with international academic and professional backgrounds;

 Capable management and University/Faculty reputation;

International University of Sarajevo Study program self-evaluation report 2Q13 Weaknesses:

 Lack of strategic research development (((i.e. funding, statistics software (SPSS, STATA, MINITAB)), Project Planning software, workshops, continuing/permanent staff education))); 7  Exceptionally, above the average, unfavorable ratio of Masters, PhD and Undergraduate theses’ candidates to one, PhD mentor (i.e. 10 or 15 candidates for one Mentor)…

Opportunities:

 Development of a new MBA program with the involvement of the Harvard Business Review (HBR) Case studies;

 Establishing contact and creating strategic initiatives with the commercial- business and academic research organizations;

Threats:

 The emerging and aggressive competition from the low tuition cost private Universities with low students to professor ratio and strong Research/IT/Marketing infrastructure;

 High number of students in second and third cycel to professor ratio in mentoring

Action Plan

 The revitalization of Strategic Research Development (with a clear project planning/ funding and deliverables);

 An ongoing effort to invest into the motivated and innovative academic staff;

 Reducing the number of PhD, Masters and Undergraduate students per mentor by strategically obtaining funding and training/development opportunities for a new highly qualified, PhD holding staff;

International University of Sarajevo Study program self-evaluation report 2Q13  Creation of the Strategic Plan for the creation of the new-in-house FBA Commercial and/or Academic journal.

8

International University of Sarajevo Study program self-evaluation report 2Q13

4.Students

4.1. Assessment and Testing

Student assessment at IUS is regulated by the Book of Rules on the Procedure for Assessment of IUS Student (SAP) (No. IUS-SENAT 11-823/11). This procedure defines the process of 9 student assessment, as well as an appeal process. Students are awarded ECTS Credits upon successful completion of each course. Assessment is a continuous process and includes, but is not limited to, written exams, oral exams, practical work, seminar papers, tests, projects, colloquiums, performance and portfolios. Assessment methods for each course are announced at the beginning of the semester, where the evaluation and the weight of each method are clarified for students in the course syllabus. The grading scale for each course is in accordance with the law, and it is, as follows:

International University of Sarajevo Study program self-evaluation report 2Q13

It is prescribed in SAP that student’s assessment is continuous during a semester (Article I); teaching staff are keeping records on students’ activities (Article IV) and motivating them for 10 continuous work and learning. Assessment methods are appropriate for each subject and are devised by teaching staff (Article V), while minimum points (i.e. as a measure of student’s advancement, acquired skills and competences) for each subject are universal and evident from the table, above. This table also represents pass threshold and grading scale in use, at IUS. All these elements are presented in course syllabus, issued and revised each year, so all the students are properly informed about the grading/evaluation process and the information available all the time.

Examination schedules are announced on-line, in the academic calendar available on IUS’s website, on faculty notice boards, and they contain all the necessary information.

Apart from this, assessments and evaluations during each semester are commented upon and analyzed, subsequently. There is also an appeal procedure in place. Assessment procedures, in general, are organized in a way to provide for maximum impartiality and objectivity, fairness, transparency and consistency.

A set of rules and procedures are defined for plagiarism and cheating, during exams, where disciplinary actions would be taken in case of misbehavior.8

4.2. Practical Training

Students of Management SP are required to complete their internship during their studies. The duration of internship required is, in total, 30 working days, which refers to 15 days, in two different departments.9

4.3.Students’ Admission Criteria

8 BOOK OF RULES On Disciplinary and Material Accountability of Students at International University of Sarajevo; IUS SENATE 11-1188-1-1/14

9 Procedure and Rules for Internship, IUS-SENATE 11-1327/2014

International University of Sarajevo Study program self-evaluation report 2Q13 The requirements for admission to the first cycle of IUS study programs are:

1. Successful completion of 4 years Bosnian high school or its equivalent from abroad; 2. English Language proficiency that is to be demonstrated by: a. Provision of internationally acceptable certificates (e.g. TOEFL, IELTS), or

b. The successful completion of proficiency exam. 11

Students are ranked on the basis of the high school grades and all the conditions, fees, needed documents and other relevant information are made clear and transparent, in a public call. At Management SP, available human and physical resources are analyzed and proposals for enrollment quotas are sent to the Faculty Council and forwarded to the Senate who defines the final quotas for the entire University. The Committee that checks the applications and documents is established at University level and after the submission period, all the applicants are informed of the status of their application. IUS has the option to implement entrance exam for the enrollment for all the students. The policy is not to introduce it yet in general, and students coming from Turkey are advised to take national qualification exam. IUS policy is to attract good students, so, in order to increase the quality of students enrolled, large number of scholarship (tuition fees) are provided and the criterion for receiving these scholarships is an entrance exam, where general knowledge, language and math skills are the key parameters assessed. Once the student receives a scholarship, there is a criterion to keep or increase that scholarship and it is based on the student’s success during his/her studies. There is also enrollment by transfer that students who studied earlier at other HEIs, use as a tool, for both enrollment, but also the recognition of prior learning and knowledge.

Studies in the first cycle are organized in a way to allow transition to faculty level. Common university courses (in the first study year) serve to accustom students to a new environment and to raise the level of education to the level that will enable successful studying in the respective faculties and SPs. There are additional non-credit courses that provide additional skills to IUS students and ease the intercultural communication among various international and Bosnian/Herzegovinian students.

Admission criteria for the 2nd study cycle follow the same policies and procedures, so the requirements for admission to the second cycle of IUS study programs are:

International University of Sarajevo Study program self-evaluation report 2Q13 1. Successful completion of a 4-year 1st cycle or its equivalent from abroad in the relevant area and with minimum acceptable CGPA;10 2. English Language proficiency that is to be demonstrated by: a. Provision of internationally acceptable certificates (e.g. TOEFL, IELTS), or b. The successful completion of proficiency exam. 12 4.4.Students’ Involvement in the Teaching/Learning Process Improvement

Students are involved in the decision making process through students’ bodies and their representatives in the university management structures. Students are full and equal members of: 1. Senate; 2. Faculty council; 3. Quality assurance office; 4. Quality assurance teams; 5. Other committees;

Students are primarily organized in their independent organization – Student Parliament of IUS (SPIUS) and representatives of all study programs and cycles participate in SPIUS Assembly. All students participate in SPIUS representatives elections. All procedures are defined by the Statute of SPIUS.

Students’ participation in teaching/learning improvement has been formalized through IUS regulations that define students’ roles, in regular analyses/evaluations of teachers, courses and resources, but also in the process of design of a new SP. The student survey at the end of every semester is a major point in the evaluation of the teaching process and the teachers involved in it. The surveys are filled out on-line, absolutely anonymous and do provide a valid feedback for analyses. The surveys are processed by QA Office, with IT Dept’s assistance. The results are delivered to the staff, management and, in a limited way, to the students. The rulebook on SPs defines that in defining any new SP proposal, students must be consulted, thereof. A student representative is also a member of the committee performing this self-evaluation, and students are also members of other self-evaluation committees at different levels.

10 Study rules for second study cycle: No. IUS-SENAT-11-2488-2/2014

International University of Sarajevo Study program self-evaluation report 2Q13 4.5. Promotion of Student Mobility and Recognition of ECTS Credits

IUS signed more than 80 agreements on cooperation with HEIs in B&H and abroad. These agreements assume mobility and there is an institutional framework that allows student mobility and recognition of study period spent abroad. Use of ECTS system at IUS makes the mobility feature easily recognizable, for both outgoing and incoming students. IUS also supports and 13 encourages its academic staff to visit and spend time at other higher education or research institutions. In case of such a mobility/absence, the academic staff members are paid as usual.

IUS joined Mevlana Exchange Program in August of 2013. The Mevlana program aims at the exchange of students and academic staff between the Turkish higher education institutions and higher education institutions of other countries. Among the previously mentioned number of signed cooperation agreements, more than 30 of them are signed within the Mevlana Exchange Program. A number of IUS students and professors have already used this program for their mobility and, in case of students, documents, almost identical to the instances when European ECTS mobility documents are used, obliging sending institution to recognize the specific courses, once the student is returned. The courses are to be recognized only if successfully passed. Student mobility can last between one semester and one academic year. Teachers’ mobility is of shorter duration and assumes teaching duties, but also other networking activities.

IUS students can participate under Action 2 and 3 of the Erasmus Mundus Program. IUS has signed a bilateral agreement with a foreign HEI. Signing the bilateral agreement, the University gives opportunity to its students and teachers to make the first mobility within the Erasmus+ program with special emphasis on the field of international relations, political science, and management and leadership.

4.6.Coaching of Students and Consultations

Every study program has a program coordinator; some have coordinator’s assistant, and all freshmen students have advisors who can be easily reached for various types of consultations (i.e. academic, administrative and social advices are provided).

International University of Sarajevo Study program self-evaluation report 2Q13 Side to side with programs and advisors, two bodies are available to provide help to students (e.g. Student Consultation Center and Student Affairs office). Both bodies work on making students’ life and study period, as easy as possible.

All academic staff is required to have consultation hours for their students, and they are required to allocate time for students’ inquiries and help. There is a formal requirement that 14 academic staff must be available for at least 10 hours a week for consultations with students and this norm is observed. Consultation hours are usually scheduled after the lectures making them aligned to students’ needs. Reasonable amounts of academic staffs’ workloads include the work with students for coaching. Students can report and evaluate the consultation level through the student survey and student center. In the recent student surveys, students expressed their agreement with the statement “I have been able to contact the lecturer during specified consultation hours.” in the upper quarter of possible replies; signifying that they mostly agree with it. This is not a surprise, knowing that working regulations at IUS, unlike many HEIs in B&H, require academic staff to spend full working time on campus. All academic staff members use modern electronic communication tools and students have the opportunity to get in touch with staff in this way, too.

Apart from verbal announcements and official boards, IUS website and student information system are key tools for informing students about important information. A multitude of other details about events, classes, lectures and important deadlines is available in this electronic system.

4.7. Information and Complaints System

There are three major channels of communicating with and informing students: direct verbal information, web site and official student information system. All the popular communication tools, including e-mails, social networks and mobile technologies are used as well.

IUS is publishing Student Guide in three languages (i.e. Bosnian, English and Turkish) every year. More than 2000 copies of printed Student Guides are distributed annually in B&H and abroad. The Student Guide is also published on IUS website. The guide provides accurate, impartial

International University of Sarajevo Study program self-evaluation report 2Q13 and objective information about the University, study programs and student life at IUS, and it is intended primarily for high school students and graduates.

Student can access the information they need from various channels; this depends on the type of information:

15  Administrative: In every faculty there is a legal advisor and there is a legal office at the University level that works closely with student center, all of which can be reached for all administrative and legal issues, regulations and information;  Academic: All program documents and relevant program issues can be found on the program website – and can be reached through the student center, program coordinators, advisors and/or student affairs.

At the beginning of every academic year, an orientation week is organized where newcomers meet all IUS relevant staff (starting from rector, deans, program coordinators, librarian, students affairs personnel, student consultation center staff, public relations office members, international relation office members…etc). There are offices at IUS that take care of new students and provide necessary assistance and guidance. Apart from these institutional mechanisms, students themselves can organize, under the supervision of IUS offices, peer support and guidance in the first semester. Student center, together with IR Office is also responsible for exchange students, providing orientation sessions and finding peers for peer support. Financial support is also available under very clear conditions.

Student Parliament and student clubs provide much information needed on various opportunities for learning, tutoring, work, internship, student exchange, etc. SACHS Office and student clubs support extra-curricular needs and activities in an organized and systematic manner, securing sport facilities in campus and elsewhere, and other support as requested and deemed appropriate, including financial one.

Complaint system has two tracks, formal one and informal. Informal complaints are advised for minor issues that can be dealt with easily and/or personally. However, formal complaints system is established and Student Centre is receiving all students’ complaints and appeals, making them officially recorded and properly addressed, depending on the nature of the

International University of Sarajevo Study program self-evaluation report 2Q13 complaint/appeal. There is a system of dealing with all the complaints and students are familiar where and when their submissions are sent. Usually, there is no need for student’s involvement once the complaint has been submitted to Student Center, and a student is informed of the status of his/her submission in a timely manner.

16 SWOT Analysis

Strengths:

 Availability of academic staff for students’ need and requirements;  Communication and advisory approach toward students;  Combination of theoretical and practical approach in education;

Weaknesses:

 Lack of established training opportunities;  Lack of students’ involvement in research processes;

Opportunities:

 Establishment of different exchange programs for students;  Matching labor demand and labor supply;

Threats:

 Increasing offer from other universities in management and related fields;

Action Plan

In accordance with SWOT analysis the existing strengths should be maintained and improved to a higher level, while weaknesses should be managed by considering the establishment of different SP under Management SP, which will focus more on labor demands in the labor market. Furthermore, the internship should be arranged in accordance to students’ needs and preferences and organized among market preferable companies and institutions on a regular basis. In addition, students should be provided with knowledge and opportunities to be involved in

International University of Sarajevo Study program self-evaluation report 2Q13 research process with support of academic staff. Opportunities should be considered as useful ways to enhance the offer, recognition, image and reputation of whole university among current and potential students. Meeting the opportunities would bring the prosperity to many sides, students, university, potential human resource and the labor market. Threat is evident with constantly rising offers of existing universities and newly established ones. However, threat can 17 become strength by overcoming the weaknesses.

5.Physical Resources

5.1.Material Aspects

There are 20.508 m2 of premises at IUS campus. IUS optimizes and utilizes all the general facilities and space for all the programs. However, in order to successfully complete the requirements of daily activities MAN program has around 2000 m2 at disposal. These include:

1. Class rooms There are 9 classrooms of various sizes with projector and white board in every room what makes 657 m2 in total just for MAN students. Besides that another more than 80 classrooms within the campus are always available in case of need.

2. Computer laboratories MAN students have 1 computer laboratory with 25 computers with internet access for their needs. Besides that there are another 3 laboratories of same capacity at their disposal. In addition 1 more laboratory is preparing for utilization.

3. Amphitheaters Five amphitheaters are available for large classes and for public speeches and conferences within IUS campus. MAN students for its daily educational activities use 2 amphitheaters, each 154,11 m2, and in total providing seats for 320 students. Other three amphitheaters are as well available on request for usage.

International University of Sarajevo Study program self-evaluation report 2Q13 4. Sport facilities Within IUS campus there is one multi-purpose outdoor play ground, one multi-purpose indoor sport hall, one hall for gym, and one hall for martial arts. Total space for sport activities is 1400 m2 that are to MAN students at disposal all the time.

5. Technical laboratories 18 For technical study programs there are specialized laboratories that serve their needs for practical sessions. There are also studios for artistic and media courses. However, MAN students on the odd occasion need those laboratories.

6. Library

MAN students have complete access to IUS library from 8:30 till 17:00. IUS library has 450 m2 in total, what includes place for book storage, reading room, bookstore, and space equipped with computers for students needs. Besides that the access to online bases and journals is provided what include access to: EBSCOHOST, JSTOR, World Bank-Global Development Finance, WDI, ASOS, DART-Europe, National Database, EPIPHANY, and SEJSC.

7. Print and copy center A copy center is available for MAN students and they can benefit from its services for a reasonable fee. The copy center is responsible for printing their work, assignments and other needed documents. Besides that copy center store sufficient amount of stationery for students’ needs.

8. Dormitories Two large dormitories with canteens are available; one is for male students and one for female students. Female dormitory covers 3,868.65 m2, has capacity of 206 beds, and its own canteen. Male dormitory covers 4,177.75 m2 and has capacity of 206 beds. Also male dormitory has own canteen. MAN students can choose to stay in the dormitories if they wish for a very reasonable fee.

International University of Sarajevo Study program self-evaluation report 2Q13

9. Restaurant There is a large restaurant, 750 m2 in total, that satisfies all the students and staff needs at IUS including MAN students. Each building has coffee stand installed in order to serve the students and staff during the breaks where each counts 150 m2.. Additional restaurant is under the 19 construction within IUS campus with around 227 m 2 available space.

10. Offices There is sufficient amount of space for academic staff in the MAN program and in general they are located in one floor. The policy is that program coordinators and other PhD holders have their own offices, while assistants and senior assistants share offices. In special cases PhD holders share offices, too. At the moment 102 m2 is available just for MAN program staff with 4 offices in total. MAN program has also additional space for its staff what refers to LEC (Leadership and Entrepreneurship Center) having additional 42 m2.

11. Meeting room and kitchen Every floor of IUS building, including MAN program has meeting room and kitchen at their disposal. Meeting room is equipped with movable boards, projectors and laptops in order to satisfy different needs and satiations. Kitchen is equipped with all necessary equipment that very well serve MAN staff needs.

12. Internet All MAN staff and students are provided with IUS official email and free internet access within the campus and in the dormitories. Both wired and wireless internet access are available.

13. Research A research center is available for applied research activities, and a yearly amount of money is allocated for MAN staff participation in various conferences and research activities. Other means and equipments are as available to MAN staff and students for their research activities depending on their particular needs.

14. Communication

International University of Sarajevo Study program self-evaluation report 2Q13 MAN program under IUS umbrella have all communication technology at its disposal. Modern and flexible IT Network and Communication System professional core network equipment includes: storage, backup systems, servers, switches, firewall, routers, Cisco VoIP Phone System and high bandwidth (100Mps) permanent Internet connection with wireless Internet access. Interconnection within the IUS Campus has been done by high performance optical and Cat 7 20 UTP/FTP cables. Among the other technical equipment, within the Campus there are 500 Client Computers, 100 Network and Desktop Printers and over 170 Cisco VoIP Phones.

All mentioned resources are available to all MAN students and staff members. The use of available resources is managed by different individuals in order to prevent possible clashes and rearrangements. There is also technical and support service responsible for maintenance and proper running of all the equipment.

Table 8: RESOURCES AND INFRASTRUCTURE

Total area of utilized space (m2) 32.500

Area of MAN program classroom space (m2) 675

Area of library space (m2) 561

Area of labaratory space (m2) 2.011

Area of space for students’ life standard 10. 428 (accommodation, food, recreation) (m2)

Number of amphitheatres and larga auditoriums for 2 (3 additional available within IUS campus) MAN program

Number of classrooms for MAN program 9 (additional more than 80 available)

Number of seats for students of MAN program 635 attending leactures

Number of computer classrooms for MAN program 1 (additional 4 available on request)

Number of computers in computer classrooms 25 (additional 75 available)

International University of Sarajevo Study program self-evaluation report 2Q13

Total number of computers 500

Total number of library items 120 titles for MAN program

Total number of books in library 620 for MAN program

Number of employees in library 1 21 Total number of MAN administrative staff 1

Total number of staff in students’ service 4

SWOT Analysis

Helpful Harmful

to achieving the objective to achieving the objective STRENGTHS WEAKNESSES

 Vide range of campus facilities  Missing access to additional and specific  Spacious and numerous classrooms Journals and amphitheaters  Not having licensed research software like  Available Wireless Internet Access SPSS, XLSTAT, and ENDNODE  Modern Sport Facilities

Internalfactors  Very well equipped and furnished library  Access to different online databases

OPPORTUNITIES THREATS

 Reaching the local industry and  Leaving our opportunities to Competitors

market for research  Rising economic insecurity in the market  Organizing workshops needed for the local market  Organizing online video

lectures/conferences Externalfactors  Offering international certificates  Participating in different projects development and implementation

International University of Sarajevo Study program self-evaluation report 2Q13 Action Plan

Properly maintain existing and ensure advanced tools and means to secure achievement of objectives. Improve educational outcomes and lower weaknesses by offering access to more specific databases and journals together with ensuring different software for MAN program students and their research needs. In addition try to reach the outside market and meet their 22 educational needs and encourage involvement in different projects development and applications.

6.Internal Quality Assurance

6.1.Evaluation Results and Measures for Study Program Improvements

Internal Quality Assurance

International University of Sarajevo (IUS) work continuously to develop and secure its internal system of quality assurance aiming to ensure continuous improvement of quality of its study programmes.

Established Policies and Structures for Internal Quality Assurance

Formalisation of the existing QA structures happened at IUS in 2011 with adoption of series of relevant documents; namely, Quality Assurance Office policy (Nr. IUS-UO 08-32/2011) that established formal QA body at IUS – Quality Assurance Office; Regulation on Quality Assurance at IUS (Nr. IUS-SENAT 11-819/11,) which establishes a formal framework for the entire internal QA system at IUS by defining all relevant elements and containing quality assurance policy. The system was further developed through Internal Quality Assurance Procedures (Nr. IUS-SENAT 11-1064/11), which covers self-evaluation, evaluation, external evaluation and contains relevant templates for the processes.

There are several documents which are not part of QA policy per se but significantly contribute to the IUS overall QA system. These are Code of Ethics, Decision on the Establishment of Ethical committee, Decision on procedures for Developing, Adopting and Implementation of IUS Strategy, Regulation on Student Organization and Student Roles at IUS, Decision on Administering Random

International University of Sarajevo Study program self-evaluation report 2Q13 Evaluation in English Language Proficiency, and Statute.

QA Bodies

Regulation on Quality Assurance at IUS defines the scope of internal QA system, covering teaching, 23 research, management, administration and student experiences. Such a comprehensive system is the backbone of institutional internal quality assurance. Specific QA structure at IUS is made of fully functional QA office at the university level and the QA Teams at faculty level. Student representatives are appointed in QA Teams. Decisions of appointment of QA Team at: FENS, FASS, FBA).

Quality Assurance bodies at IUS are, as follows:

• Quality Assurance Office;

• Quality Assurance Teams.

QA bodies at IUS, defined in Article 8. of the Regulation on QA at IUS, are fully operational and functional. The roles, responsibilities, and activities are clearly defined in the same Regulation and further elaborated in additional IUS legal documents.

The QA Office is the main QA executive body. The QA Teams are constituted within each IUS Faculty and are bodies of the faculties.

Evaluation and Monitoring Activities

QA Office regularly performs the following activities: conducting student surveys at the end of each semester, analyzing student pass rate after each exam period, provide guidance for analyzing study programmes at the end of each academic year, evaluating English language proficiency, academic staff evaluation, processes reviews and improvements, providing support and guidance for the processes of self-evaluation at both study programme and IUS level, preparation of workshops on improvement of teaching and learning and monitoring of student elections and complaints.

International University of Sarajevo Study program self-evaluation report 2Q13 Activities in which QA Office provides assistance and support include: monitoring and recording of the proper and regular fulfilling of the teaching obligations by academic staff, updating study programmes curricula changes, syllabi updates, student survey participation award, monitoring of the student elections, preparation of forms, updates of rulebooks, definition of scientific areas, establishing needs for academic staff, and participation in events and projects, such as workshops 24 organized by the Council of Europe, EU Twinning Project: Strengthening Institutional Capacity for Quality Assurance and Agency for Higher Education and Quality Assurance, BiH, (HEA). IUS evaluates its QA system formally in the process of self-evaluation, but also as the part of strategy monitoring implementation and regular analyses by Board of Trustees IUS quality system is in full compliance with ENQA standards and guidelines, BH standards and guidelines, laws and Acts of the Agency for Development of Higher Education and Quality Assurance, and competent cantonal laws and by-laws.

Evaluation of Study Programmes and Courses

Procedures for proposing, accepting, and monitoring the curricula and syllabi are defined in the Book of Rules on Proposing, Adopting and Monitoring Study Programs at IUS (revised Rule Book, No. IUS SENAT 11-3330/14. The Curricula Committee (stipulated by the Rules of Procedure of the Committee for Monitoring Study Programmes at IUS, revised No. IUS SENAT -11-3324/14), is the body which is responsible for the evaluation of new and revised curricula for all cycles of studies on organizational units of IUS. The Committee is appointed by the Rector and has special consultative role at IUS. It consists of five members and membership is considered as honourable assignment. The tasks and responsibilities of the Committee are defined in the Book of Rules on Proposing, Adopting and Monitoring Study Programs at IUS.

Study programmes for all three cycles are adopted by the Senate on the proposal of the Faculty Council and with a positive opinion of the Curricula Committee. The proposal of a new study program goes through the review process. Before approval of the Faculty Council, the proposal will be shared for review with other colleagues, professional associations relevant to the proposed program and other interested parties. To approve the proposal, there should be at least one positive review by an internationally recognized professor in the field concerning the program, and

International University of Sarajevo Study program self-evaluation report 2Q13 approvals by the Quality Assurance Office and the Curricula Committee. Once the proposal is accepted by the Faculty Council, the proposal is submitted for approval to the Senate.

According to the Book of Rules mentioned above, changes in an existing study program can be classified as minor changes, in which approval of the responsible Faculty Council suffices, and major changes where approval of the Faculty Council and the Senate is needed, assuming the positive 25 opinion of the QA office and the Curricula Committee.

The procedures for analysis and revisions of existing programs and courses are done according to the Book of Rules on Proposing, Accepting, and Monitoring of Study Programs. The quality of the curriculum is assured through continuous monitoring and verification of program objectives, outcomes, learning methods, workload of students, students’ exam pass rates, and by gathering information from students and lecturers as well as other stakeholders.

Course analysis is performed once a year at the end of each academic year ( No. IUS-SENAT 11- 132/13). The analysis contains information about the number of registered students for a course, a number of students that have withdrawn from the course, average grade of the course and student's evaluation of the course, which is measured every semester by the online student survey system. The survey contains questions about course, the lecturer of the course and the teaching assistants.

Additionally, study program analysis is performed once a year at the end of each academic year and the following data is analyzed:

• Number of students in each study program based on study year; • Number of students graduated in each study program; • Number of students in each study program that left; • Average grade in each study program; • Average duration of study in each program.

International University of Sarajevo Study program self-evaluation report 2Q13

SWOT Analysis

STRENGTHS WEAKNESSES - QA system policies in place - Current number of staff in QA office to 26 - Established processes implemented to respond to all requests great extent - UNIPA system still not fully - Leads take responsibility consolidated, making data collection very difficult - Close cooperation between QA Office and QA Teams - QA teams job description and motivation

OPPORTUNITIES THREATS

- Train QA Teams on data analysis, - Improving quality could cause some ensuring that programmes remain budget increase current and valid in the light of developing knowledge in the discipline, and practice in its application; how to evaluate the continuing effectiveness of the curriculum and of assessment in relation to the intended learning outcomes; (study tours, in-house trainings, on any other available type of training)

- ensure that appropriate action is taken to remedy any identified shortcomings of a study programme - fully following PDCA cycles - exploit innovative technologies and improve teaching/learning

International University of Sarajevo Study program self-evaluation report 2Q13 6.2. Involvement of Colleagues, Students, Alumni and Labor Market/Professional Associations

The existing QA structures at IUS are QA Office with two employees and three student representatives from all three cycles, as volunteers and QA Teams at faculty level with five members, namely management representative, teacher representative, assistant representative, administrative staff representative and a student representative. Self-evaluations, both at 27 university and SP level are done by appointed committees and student representatives are present on all these committees.

All analyses are discussed at Faculty Council and Senate sessions and students are also full members in these activities. Alumni association at IUS is created at university level and all the accessible alumni are approached in reasonable manner providing valuable input for improvements and innovations in the existing practices and curricula. Representatives of the labor market and professional associations are approached in the process of major changes and enhancement in SPs and/or in very specific and individual cases where their contribution is the most valued. Academic staff members maintain good contacts with relevant industries on personal and also professional basis through repeating meetings, workshops and partnerships. IUS implements several projects with companies, institutions and government bodies as partners.

Self-evaluation team that prepared this report was appointed by The Dean’s Office on October, 24, 2014 and after the initial document and guidelines analysis detailed training was organized by QA Office. The training involved elaboration on all the items and Q&A session. QA Office was made available for all enquiries and provided the complete guidance needed. The Team was given the report template and list of annexes to prepare. The Team met regularly over the period of time, distributed some of the work, contacted other services, interviewed stakeholders, collected data, discussed all the findings and agreed on a final report.

SWOT Analysis

Strengths:  At the end of each academic semester, an internal evaluation of the courses, instructors, and teaching materials is being conducted (course evaluation, student survey). Academics are also being involved in the evaluating the newcomers.

International University of Sarajevo Study program self-evaluation report 2Q13 Weaknesses:  Need to strengthen and develop software for relationships with stakeholders, need to automation of QA activities as a holistic system with the ICT software

Opportunities:

 Initiating innovation in the teaching-learning process; improving the academic performance 28 of our academic staff through organizing the corresponding workshops.

Threats:  An increasing number of procedures regarding QA may discourage academic and administrative staff and harm the real aim of the approach

Action Plan

IUS has a plan to finalize in a period of three years to finalize software regarding systemic relationship with stakeholders and QA system

International University of Sarajevo Study program self-evaluation report 2Q13

7.Achieved Results

7.1.Accomplished Level

Management program has an inclining tendency in a number of enrolled students through the period from 2012-2014 (Table 1). A number of students that are registered at MAN program from 29 2012/2013 to 2013/2014 is increased by 35 students while this number in 2014/2015 is increased to 122 students. In 2014/2015 (all cycles) are 33 MBA students and 11 students enrolled for PhD study. Since 2012/2013 academic year there was an increase of 37 %, which is a promising perspective for MAN program.

Teaching methods are improved proving the awareness of academic staff in their challenging job. More communication with students is established through office hours and informal activities and discussions, whereas students’ performance has been increasing.

Undergraduate level of study (first cycle) id designed in a way that graduates from MAN are able to apply the knowledge and skills they gained during the study. The MAN program has advanced its study rolling out the practical implementation of the knowledge and skills involving student in “real projects” so that they are able to face challenges in business environment of Bosnia and Herzegovina as well as in global market. Interactive discussion with students equips them with additional skills in terms of analytical approaches for certain issues as well as critical thinking towards those issues are applied. Outside class room discussion add values to students’ competences in their readiness for the future carriers.

In addition, MAN program has open the door of research ideas from students involving them to generate, create and select the best ideas for their Projects which are monitored by qualified MAN staff. Table 9: Number of Students Enrolled in Last Four Years per SP Study cycle/academic year: No of students 2012/2013 2013/2014 2014/2015 2016/2017 enrolled Over all 3 cycles 89 113 122 95

International University of Sarajevo Study program self-evaluation report 2Q13 7.2. Acquired Competences

The program has advanced postgraduate studies compared to last academic year and these competences could be seen in the following areas:

1. Undergraduate level of study at MAN program has improved teaching methods where 30 students are able to get skills in case analysis and presentation skills. In addition, teaching staff prepare students for further academic carrier, as well as industry environment. The subjects that hone students’ readiness for their future carriers are program required courses supported by electives that are thought utilizing modern teaching philosophy. 2. At the master study we did improvement in research areas giving a chance to students of publishing at least a conference paper that is a part of total grade of the course. Almost each given course at master level of studies provides these opportunities. Also, those students who decide to pursue academic carrier are obliged to complete master thesis providing that students are prepared for their eventual PhD studies, at local university and abroad, as well. This is confirmed the number of students enrolled in the academic year of 2014/2015. 3. PhD study requires from students to complete a course namely Directed Research Project BUS 690, where students are obliged to publish a paper in an international journal. Moreover, this practice strengthens research skills of PhD students before they start their PhD research (PhD thesis). Prior to PhD proposal, a team is established for a student qualification exam that is meant for students’ advancement and readiness for their theses to be researched in accordance to accepted standardized levels.

International University of Sarajevo Study program self-evaluation report 2Q13

SWOT Analysis

SWOT analysis of the Management study program is summarized in the following table: Table 10: SWOT Analysis

31

Helpful Harmful

to achieving the objective to achieving the objective

STRENGTHS WEAKNESSES   Physical facilities Lack of staff at the programme  Qualified staff for undergrad  Library with limited book titles  Classrooms amphitheaters equipped with IT  Poor databases subscriptions tools  No FBA LAB center for the research

 Cross culture students’ portfolio  Poor and inadequate budget of the programme Internalfactors  International staff environment  Limited financial support for current staff in

(attributesof the program) their research endeavors OPPORTUNITIES THREATS

 Huge facilities in comparison to competitors  Dynamic legal environment that may affect

 High competitive environment gives better MAN negatively strengths  Competitors’ portfolio offer  LEC that will capture attention from  Competitors’ presence in the market

businesses where MAN will be promoted environment)

Externalfactors outside the campus (attributesof the  Distance learning adds value to the programme

Action Plan

The following table provides insights of the activities that are done for the action plan in 2014/2015 academic year.

Table 11: Results/Accomplishments for 2014/2015

Action Responsibilities Timeline Resources Potential Barriers Communications Status Evaluation Steps Who Will Do It? By When? Resources What individuals or Plan What Will (Day/Month) Available organizations Who is involved? Indicators Tools Be Done? Resources might resist? What methods? Needed How? How often? (financial, human, political &

International University of Sarajevo Study program self-evaluation report 2Q13

other)

Step 1: Dean of the September A. A. Lack of Dean, program Ongoing 1 prof is Provide FBA in 2014 Finance financials Coordinator, coming more collaboration resources, professors teaching with program B. B. staff coordinator

Step 2: All teaching 2014-2015 A. A. Dean, program Done 136 high Promotion Promotional staff Financial Lack of financial Coordinator, schools activity support resources professors 32 B. B.

Step 3: Program January A. A. Dean, program Ongoing Evaluation Coordinator 2015 None Lack of data as Coordinator, QA and and Dean B. indicators office controlling B.

Step 4: Program January A. A. Dean, program Ongoing Evaluation Coordinator 2015 None Lack of data as Coordinator, QA and and Dean B. indicators office controlling B.

Evidence Of Success: (Time line and Status) Evaluation Process: Goal is achieved if all steps are fulfilled on time.

The following table summarizes the Action Plan for academic year 2018-2019: Table 12: Action Plan for Academic Year 2018-2019

Objective Target Due Statu Action Key tasks Person in Progres Indicato date s charge s r Increase High school From 1.3- Promotional Visiting PC and Dean WIP A number number of students; 30.4.201 activities in schools; of students at Parents 8 high schools; Inviting enrolled undergrad Parents day at parents of students level IUS prospective students for IUS parents day Increase Graduating 1.6-30.6 Lecture(s) for Animate PR PC/Dean/Staf WIP A number number of 2 students; 2018 graduating and MAN f of cycle Private and students staff to enrolled studies public organize students enterprises and announce “early bird” for this lecture Recruitmen Assist/Assoc/Pro Mot late Make an Establish a PC/Dean/FC WIP A number t additional f Dr(s) than July announcemen committee of MAN staff for 2018 t for recruiting for this staff MAN teaching staff recruitment program and send to legal advisor qualificatio n for recruited

International University of Sarajevo Study program self-evaluation report 2Q13

staff Note: PC-Program Coordinator; FC-Faculty Council; WIP: Work in Progress

CONCLUSION AND SUMMARY 33

The percentage of 37% of increasing number of students (all cycle levels) at MAN program is showing potential of this part of FBA Faculty. However, overall performance of MAN program has significantly improved, in both achieved results and acquired competence in this area. A number of publications have also been increased in this academic year (2014-2015), compared to previous ones. The quality of education has been advanced at master and PhD level, too. Certain competences are acquired in providing services to graduate studies where a number of students have increased. Furthermore, MAN program is also recognized in this community as potential incubator of producing skilled managers ready for today’s challenges. Students, at undergrad level, as well postgraduate level, are given opportunity to attend business lecturers provided by the LEC, which is a milestone of the future development of MAN program.

Having the fact that this Program has competitive environment, it is obvious that MAN program has to work on its quality or strategy to achieve better results in attracting new students especially for undergraduate level. Given an added value to this program as English language for medium of instruction, we are still able to produce educated and well grounded students at all three levels if action plan will be implemented and other unforeseen (at least not for now) objectives will be implemented.

International University of Sarajevo Study program self-evaluation report 2Q13

ANNEXES

Annex 1: Undergraduate theses as well as master 34

Annex 2: 2016-2017

Number of graduates Number of mentors Ratio Click here to enter I cycle 94 text. Click here to enter text. Click here to enter II cycle 128 text. Table 1: Graduates /mentors ratios

*data acquired from SAO

International University of Sarajevo Study program self-evaluation report 2Q13

35

Table 2: Computer labs data

International University of Sarajevo Study program self-evaluation report 2Q13

Annex 4:

EQF levels NQF levels

36 8 8

7 7

6 6

5 5 Figure 1: EQF & NQF applied at IUS and ECTS study duration and design

International University of Sarajevo Study program self-evaluation report 2Q13

Annex 5: FORMS 37

Changes in the existing Study Program

Study program: (insert full title in English)

Estimated % of change: (insert your own understanding/estimation of the level of change)

Motivation for change:

(explain aims and motivation for change – why do you want change)

Existing practice: (insert examples of positive practice contributing to the change (in BiH, EU, other) and your motivation)

Changed elements: (copy/paste from the existing study program)

(insert new text – your proposal)

Changed elements: (copy/paste from the existing study program)

(insert new text – your proposal)

Changed elements: (copy/paste from the existing study program)

International University of Sarajevo Study program self-evaluation report 2Q13

(insert new text – your proposal)

Effect(s) of change on:

Study program learning (provide information on anticipated or known effects) outcomes: 38 Courses: (provide information on anticipated or known effects)

Students: (provide information on anticipated or known effects)

IUS resources: (provide information on anticipated or known effects)

Alignment with:

EU-level policies and (insert one of the following: maintained, increased, reduced) regulations:

National regulations: (insert one of the following: maintained, increased, reduced)

IUS regulations: (insert one of the following: maintained, increased, reduced)

Feasibility:

(Provide information in terms of implementation steps, additional resources, involvement of other departments, etc.)

Submitted by and date: (Name, date and signature)

Verified by QA Office Manager: ______

Figure 2: SP-01 form

International University of Sarajevo Study program self-evaluation report 2Q13

39

Changes in the existing course syllabus

Course Code and Title: (insert course code and full course title in English)

Estimated % of change: (insert your own understanding/estimation of the level of change)

Motivation for change: (explain aims and motivation for change – why do you want change)

Existing practice: (insert examples of positive practice contributing to the change (in BiH, EU, other) and your motivation)

(copy/paste from the existing course syllabus)

(insert course syllabus (insert new text) section)

Changed elements: (copy/paste from the existing course syllabus)

(insert course syllabus (insert new text) section)

International University of Sarajevo Study program self-evaluation report 2Q13

Changed elements: (copy/paste from the existing course syllabus)

(insert course syllabus (insert new text) section)

Effect(s) of change on: 40 Course and staff: (provide information on anticipated or known effects)

Host study program: (provide information on anticipated or known effects)

Students: (provide information on anticipated or known effects)

IUS resources: (provide information on anticipated or known effects)

Correlation with:

Other courses (insert one of the following: maintained, increased, reduced)

Host study program (insert one of the following: maintained, increased, reduced)

Feasibility: (Provide information on in terms of additional resources, involvement of other departments, etc.)

Submitted by and date: (Name, date and signature)

Verified by QA Office Manager: ______

Figure 3: SP-02 form

International University of Sarajevo Study program self-evaluation report 2Q13

41

Termination of the existing Course from the Curriculum and Syllabus

Course Code and Title: (insert course code and full course title in English)

Course status: (Insert course status as UC, FC, required, or elective

Short analysis: (insert exact statistics)

(for past 4 semesters) Offered in: S2017 F2016 S2016 F2015

Registered students:

Withdrawals:

Pass rates:

Revision history: (insert date when it was first approved and dates of all subsequent changes)

Motivation:

(explain motivation for termination – why)

International University of Sarajevo Study program self-evaluation report 2Q13

Is there a replacement YES NO proposal:

Brief description of (if YES, insert up to 5 lines of text about the replacing course) replacement course:

Effect(s) of termination on: 42 Host study program: (provide information on anticipated or known effects)

Other study programs: (provide information on anticipated or known effects)

Current students: (provide information on anticipated or known effects)

IUS resources: (provide information on anticipated or known effects)

Submitted by and date: (Name, date and signature)

Verified by QA Office Manager: ______

Figure 4: SP-03 form

New Course proposal

Course Code and Title: (insert proposed course code and full course title in English)

International University of Sarajevo Study program self-evaluation report 2Q13

Motivation for proposal:

(explain aims and motivation for new course – why)

43

Existing practice: (insert examples of positive practice contributing to your (in BiH, EU, other) motivation)

Host study program: (insert name of the host study program)

Study cycle: (insert study cycle – I, II, III)

ECTS points: (insert number)

Expected results on:

Other courses: (provide information on anticipated or known effects)

Host study program: (provide information on anticipated or known effects)

Students: (provide information on anticipated or known effects)

IUS resources: (provide information on anticipated or known effects)

Staff: (provide information on anticipated or known effects)

Course syllabus is attached: YES NO (if not, this proposal is incomplete and will not be considered at all)

Feasibility: (Provide information on in terms of additional resources, involvement of other departments, etc.)

Submitted by and date: (Name, date and signature)

Verified by QA Office Manager: ______

Figure 5: SP-04 form

International University of Sarajevo Study program self-evaluation report 2Q13

44 Termination of the Study Program

Study program: (insert full title in English)

Short analysis: (insert exact statistics)

2009 2010 2011 2012

Registered students:

Graduated students:

(Estimated or exact)

Cost analysis:

Motivation:

(explain motivation for termination – why)

Effect(s) of termination on:

Current students: (provide information on anticipated or known effects)

Other study programs: (provide information on anticipated or known effects)

IUS strategy: (provide information on anticipated or known effects)

IUS resources: (provide information on anticipated or known effects)

International University of Sarajevo Study program self-evaluation report 2Q13

Termination steps towards:

Students: (how to deal with enrolled students)

IUS: (how to deal with the existing staff and other resources)

Authorities: (are all legal requirements fulfilled and how) 45

Notes: (Provide information in terms of resources needed, involvement of other departments, attached documents, etc.)

Submitted by and date: (Name, date and signature)

Verified by QA Office Manager: ______

Figure 6: SP-05 form

Annex 6: SYLLABUS EXAMPLES

INTERNATIONAL UNIVERSITY OF SARAJEVO SYLLABUS MAN 205 - Marketing 2016 Fall Semester Weekly Course Course Course Name Hours Credits ECTS Weekly Class Schedule Code Type T A L B F2.15 Tu 15:00-16:50; MAN 205 Marketing Required 3 0 0 3 6 Th 12:00-12:50 Prerequisi MAN 111 It is a prerequisite to te Lecturer Assist. Prof. Dr. Emil Knezovic Office Hours Schedule Tu: 14:00-15:00; Th: 13:00-14:00

E-mail [email protected] Phone 033/957 401 Office / Room No F1.14 B-building Assistant

International University of Sarajevo Study program self-evaluation report 2Q13

E-mail To introduce students to standard marketing concepts; To familiarize students with the everyday activities of marketing Course management; To provide tools in analyzing and solving marketing problems students will face in industry (this will include using Objectives business cases and doing qualitative or quantitative analysis). Textbook Kotler Ph., Armstrong G., (2012), Marketing: An Introduction, 14th Edition, Pearson Global Edition. After successful completion of the course, the student will be able to: 1 Perform marketing research and analyze data; 2 Develop a new product/service for the market; Learning 3 Use an appropriate promotion strategy for new products/services; Outcomes 46 4 Develop a segmentation strategy for new and existing products/services; 5 Use an appropriate pricing strategy for new products/services; 6 Utilize marketing mix in implementing marketing strategies for new or existing products/services Teaching The methods include lecturing (which may involve power point presentations, video and audio aid), and class discussions. Methods WEEK TOPIC REFERENCE Week 1 Marketing: Creating and Capturing Customer Value Chapter 1 Week 2 Company and Marketing Strategy: Partnering to Build Customer Relationships Chapter 2 Chapter 3; In-class activity: Team Week 3 Analyzing the Marketing Environment forming. Week 4 Managing Marketing Information to Gain Customer Insights Chapter 4; Quiz 1 (Ch. 1-3)

Chapter 5; Group assignment 1: due Nov. 3: One page, 250 words, company profile: Vision/mission, CEO, HQ Week 5 Consumer Markets and Consumer Buyer Behavior address, Sales for 2014-15, Number of employees, industry, competitors, & markets served.

Week 6 Business Markets and Business Buyer Behavior Chapter 6 Week 7 Midterm 1 (Ch. 1-5) / Work on Project

Chapter 7; Chapter 8; Group assignment Customer-Driven Marketing Strategy: Creating Value for Target Customers; Products, 2: due Nov. 24: Marketing Situation Week 8 Services, and Brands: Building Customer Value analysis which includes the external and

internal issue analysis of the company.

New-Product Development and Product Life-Cycle Strategies; Pricing: Understanding Week 9 Chapter 9; Chapter 10; Quiz 2 (Ch. 6-8) and Capturing Customer Value Week Retailing and Wholesaling Chapter 13 10 Week Midterm 2 (Ch. 6-10) / Work on project 11 Chapter 14; Chapter 15; Group Week Communicating Customer Value: Integrated Marketing Communications Strategy; assignment 3 due: Dec. 22: Market 12 Advertising and Public Relations Strategy & Financial Projections rough draft Week Personal Selling and Sales Promotion; Direct and Online Marketing: Building Direct Chapter 16; Chapter 17 13 Customer Relationships; PROJECT PRESENTATIONS Week PROJECT PRESENTATIONS 14 Week Group assignment 4: due Jan. 15: PROJECT PRESENTATIONS 15 Marketing plan – final version Week FINAL EXAM 16 Evaluation Tool Quantity Weight Assessment Final Exam 1 30 Methods Semester Evaluation Components 70

and Quizzes 2 15 Criteria Midterm Exams 2 25 Project & Presentation 1 30 *** ECTS Credit Calculation *** Language of Instruction: English

International University of Sarajevo Study program self-evaluation report 2Q13

Activity Hours Weeks Student Workload Hours Activity Hours Weeks Student Workload Hours Lecture 3 15 45,0 Midterm exam study 12 2 24,0 hours Assignments 0 0 0,0 Final exam study 24 1 24,0 Active Term 0 0 0,0 3 15 45,0 tutorials project/presentation Quiz 6 2 12,0 Total Workload Hours = 150,0 ECTS Credit = 6 47

INTERNATIONAL UNIVERSITY SARAJEVO SYLLABUS MAN 231 - Financial Accounting 2016 Fall Semester Weekly Course Course Weekly Class Course Name Hours Credits ECTS Code Type Schedule T A L MAN 231 Financial Accounting Required 3 0 0 3 6 Tuesdays: 12:00 - 13:50 Prerequisit Math 101 It is a prerequisite to Thursdays: 13:00 - e 13:50 Lecturer dr Deni Memić Office Hours Schedule Tu 11:00-12:00

E-mail [email protected] Phone 033-957-423 Office / Room No F1. 34 Assistant Šejma Aydin

E-mail [email protected] The course has an objective to offer students the knowledge of the main accounting principles, concepts as well as to offer Course the basic understanding of who financial statements are created and published. Moreover this course helps students Objectives progress and understand other finance-based courses, and make a solid foundation for further accounting based courses and gives. Main reading: Horngren, Harrison, Oliver, Pearson: Accounting, 8th edition, Pearson, 2009. Textbook Supplementary readings: Albright, L. Thomas.; Ingram, W. Robert: Financial Accounting: Information for Decisions, 6th (s) Edition, Thompson South Western 2007. After successful completion of the course, the student will be able to: Record all basic business transactions that affect major business positions such as revenues and expenses, 1 merchandising operations, inventory, cash and others Learning Students will get aquainted with the accounting terminology and will be able to create and interpret financial Outcomes 2 statements. 3 Get a solid foundation for other accounting mased courses such as Managerial Accounting. 4 Easier understand other finance-based courses. Teaching Open class discussions with real life - examples, active tutorial sessions for engaged learning and continuous feedback on Methods progress, team assigments, quizes, team projects that involve theoretical and practical segments. WEEK TOPIC REFERENCE Week 1 Intro & Accounting and Business Environment Intro & Chapter 1 Week 2 Recording Business Transactions Chapter 2 Week 3 Adjusting Process Chapter 3 Week 4 Completing the Accounting Cycle Chapter 4 Week 5 Merchandising Operations Chapter 5 Week 6 Merchandise Inventory Chapter 6

International University of Sarajevo Study program self-evaluation report 2Q13

Week 7 Internal control and cash Chapter 7 Week 8 Accounting of Receivables & Midterm Chapter 8 Week 9 Accounting of Plant Assets and Intangibles Chapter 9 Week 10 Accounting of Current Liabilities, Payroll Chapter 10 Accounting of Long-Term Liabilities, Bonds Payable, and Classification of Liabilities on the Week 11 Chapter 11 Balance Sheet Week 12 Corporations: Paid-in Capital and Balance Sheet Chapter 12 48 Week 13 Corporations: Effects on Retained Earnings and Income Statement Chapter 13 Week 14 Statement of Cash Flow Chapter 14

Evaluation Tool Quantity Weight

Final Exam 1 40 Assessment Semester Evaluation Components 13 60 Methods

and Active tutorials 0 0 Criteria In-term exam 1 30 Term project and presentation 1 20 Assignments (quizes) 1 10 *** ECTS Credit Calculation *** Language of Instruction: English Student Workload Activity Hours Weeks Student Workload Hours Activity Hours Weeks Hours Lecture hours 3 14 42,0 In-term exam study 12 2 24,0 Assignments 2 2 4,0 Final exam study 15 2 30,0 Active Term 1 10 10,0 6 2 12,0 tutorials project/presentation Home study 2 14 28,0 Total Workload Hours = 150,0 ECTS Credit = 6

INTERNATIONAL UNIVERSITY OF SARAJEVO SYLLABUS MAN 321 - Managerial Accounting 2016 Fall Semester Weekly Course Course Weekly Class Course Name Hours Credits ECTS Code Type Schedule T A L MAN 321 Managerial Accounting Required 3 0 0 3 6 Tu 12:00-13:50; We Prerequis 12:00-12:50 ECON MAN 231 It is a prerequisite to / ite LAB Lecturer Assoc. Prof.Dr. Mojmir Sabolovič Office Hours Schedule Tu: 11:00-12:00

International University of Sarajevo Study program self-evaluation report 2Q13

E-mail [email protected] Phone 387 33 957105 Office / Room No F 1.15 Managerial accounting systems generate information that will assist managers in making day to-day and long-term strategic decisions. The course introduces the students to the design of Course accounting procedures and systems that support managerial planning and control of operations. It covers Objectives topics such as cost classifications, definitions, and behavior; design and analysis of product cost systems and product mix decisions; cost-volume-profit relationships; overhead cost allocations; developing cost standards and responsibility accounting systems; variance analysis; and introduction to activity-based costing. 49 Textbook Managerial AccountingGarrison, Noreen & Brewer: Managerial Accounting, 14th Edition After successful completion of the course, the student will be able to: Learning 1 Understand and use basic financial and managerial accounting terminology. Outcomes 2 Know about basic cost terminology and understand how it can be used. 3 Understand theoretical foundation of managerial accounting Teaching The methods include lecturing (which may involve power point presentations, video and audio aid), and Methods class discussions. WEEK TOPIC REFERENCE Week 1 Managerial Accounting: An Overview and Cost Concepts Chapter 1 Week 2 Managerial Accounting and Cost Concepts Chapter 2 Week 3 Job-Order Costing Chapter 3 Week 4 Process Costing Chapter 4 Week 5 Quiz 1 and Cost-Volume-Profit Relationships Chapter 5 Week 6 Variable Costing and Segment Reporting: Tools for Management Chapter 6 Week 7 Activity-Based Costing: A Tool to Aid DecisionMaking Chapter 7 Week 8 MIDTERM EXAM Week 9 Flexible Budgets and Performance Analysis Chapter 9 Week Standard Costs and Variances Chapter 10-12 10 Week Quiz 2 11 Week Statement of Cash Flow Chapter 12-13 12 Week Financial Statement Analysis Chapter 14-15 13 Week Pricing Products and Services Appendix A 14 Week Review for the final exam 15 Week FINAL EXAM 16 Evaluation Tool Quantity Weight Assessment Final Exam 1 35 Methods Semester Evaluation 65 and Components Criteria Quiz 2 15 Midterm 1 35 *** ECTS Credit Calculation *** Language of Instruction: English Student Workload Student Workload Activity Hours Weeks Activity Hours Weeks Hours Hours Lecture hours 3 16 48,0 Quiz 5 2 10,0 Home study 4 16 64,0 Midterm 12 1 12,0 Final Exam 16 1 16,0 Total Workload Hours = 150,0

International University of Sarajevo Study program self-evaluation report 2Q13

ECTS Credit = 6

INTERNATIONAL UNIVERSITY OF SARAJEVO

SYLLABUS 50 MAN 325 - Money and banking 2016 Fall Semester Weekly Course Course Weekly Class Course Name Hours Credits ECTS Code Type Schedule T A L MAN 325 - Money Money and banking Required 3 0 0 3 6 and Mo 12:00 - 12:50; banking We 09:00 - 10:50 Prerequis ECON 202 Macroeconomics ite Lecturer Assoc. Prof. dr Mehmed Ganić Office Hours Schedule We 14:00 - 16:00

E-mail [email protected] Phone 033-957-414 Office / Room No B F1.7 Assistant N.A. E-mail N.A. Introduce the main concept of financial system, financial institutions, peculiarities of money and monetary Course theory and policy. To develope student's ability to master knowledge and understanding at an advanced level Objectives of key issues in the field of money and banking.

Textbook Frederic S Mishkin " The economics of money, banking and financial markets" 7th edition. After successful completion of the course, the student will be able to: Learning 1 Identify the main determinants of interest rates in the financial markets; Outcomes 2 Demonstrate their understanding of banking industry; 3 Analyze the theories of the demand for and supply of money; 4 Demonstrate their knowledge on the tools and tergets of monetary policy 5 Evaluate transmission mechanisms of monetary and fiscal policy; 6 Evaluate relationship between international financial flows and monetary policy Teaching The methods include lecturing (which may involve power point presentations, video and audio aid), class Methods discussions and presentations. WEEK TOPIC REFERENCE Week 1 Introducing Money and Banking Ch 3 Week 2 An Overview of the Financial System Ch 1, 2 Week 3 Money and Interest Rates Ch 3, 4 Quiz exam, The Conduct of Monetary Policy , Transmission mechanism of Week 4 Ch5,6 monetary policy Week 5 Monetary and Fiscal Policy Ch 21 Week 6 MIDTERM EXAM Week 7 Monetary policy and central banking Part IV Week 8 Behavior of Interest Rates, The Risk and Term Structure of Interest Rates Ch 17, 18

International University of Sarajevo Study program self-evaluation report 2Q13

Week 9 Exchange rate and The Foreign Exchange Market Ch 19 Week Banking Industry, Money Supply Process Ch 9, 15, 16 10 Week International Monetary System Ch 20 11 Week Review 12 Week Individual Project - Presentation 51 13 Week Individual Project - Presentation 14 Week Individual Project - Presentation 15 Week Final exam 16 Evaluation Tool Quantity Weight

Final Exam 1 40 Assessment Semester Evaluation 60 Methods Components

and Mid-term exam 1 25 Criteria Presentations 1 15 Homework 1 5 Quiz 1 15 *** ECTS Credit Calculation *** Language of Instruction: English Student Workload Student Workload Activity Hours Weeks Activity Hours Weeks Hours Hours Lecture hours 3 15 45,0 Mid-term exam study 12 1 12,0 Presentations 3 3 9,0 Final exam study 15 1 15,0 Homework 3 1 3,0 Quiz 6 1 6,0 Home study 4 15 60,0 Total Workload Hours = 150,0 ECTS Credit = 6

INTERNATIONAL UNIVERSITY OF SARAJEVO SYLLABUS MAN 331 - Contemporary Management 2016 Fall Semester Weekly Course Course Course Name Hours Credits ECTS Weekly Class Schedule Code Type T A L B Building, F1.8 M: 9-9:50 MAN 331 Contemporary Management Required 3 0 0 3 6 Th: 10-11:50 Prerequisi MAN 302; MAN 304; MAN 102 It is a prerequisite to te MAN 402 Lecturer Senad Bušatlić Office Hours Schedule TH: 12-14:00

E-mail [email protected]

International University of Sarajevo Study program self-evaluation report 2Q13

Phone 033/957 408 Office / Room No F1.12 B-building Assistant / E-mail / This course provides an introduction to management concepts, techniques, and practices of business environment within the dynamic world with special reference to the application of management functions on process approaches. It discusses Course management functions and activities, including planning, organizing, directing, and controlling. This course is intended to Objectives provide students with a framework for analyzing the nature of managerial works and identifying key managerial success factors in the new competitive business landscape. Textbook Contemporary Management; Jones, Gareth R. and George, Jennifer (2009), McGraw-Hill, 6th edition 52 After successful completion of the course, the student will be able to: 1 Develop knowledge of fundamental management concepts and skills. 2 Apply lessons learned from real managers. 3 Understand contemporary management theories and compare with the old ones. 4 Analyze current discussions through contemporary theories. Identify the internal and external factors and forces of the organization that managers must confront in their daily 5 Learning work. Outcomes Differentiate and examine the functions of management: such as planning, organizing, staffing, leading, and 6 controlling. 7 Identify the key competencies needed to be an effective manager. 8 Gain a brief understanding of the historical development of management theories. 9 Demonstrate critical thinking when presented with managerial problems. 10 Understand the importance of social responsibility and managerial ethics in management operations. Teaching The teaching methods will include lecturing which may involve power point presentations, video and audio aid, tutorials, Methods student presentations, projects and class discussions. WEEK TOPIC REFERENCE Week 1 Introduction to Contemporary Management, overview of previous knowledge Week 2 Values, Attitudes, Emotions, and Culture: The Manager as a Person Chapter 3 Week 3 Managing Diverse Employees in a Multicultural Environment Chapter 5 Week 4 Decision Making, Learning, Creativity, and Enterpreneurship Chapter 7 Week 5 Manager as a Planner and Strategist Chapter 8 Week 6 MIDTERM EXAM I CH (5,7,8): Nov.10, 2016 Week 7 Motivation and Performance Chapter 13 Week 8 MIDTERM EXAM II CH (13,14) Nov 26. 2016 (15-16:30) Week 9 Leadership Chapter 14 Week Effective Groups and Teams Chapter 15 10 Week MIDTERM EXAM III CH (9, 10) Dec. 15, 2016 11 Week Promoting Effective Communication Chapter 16 12 Week Managing Conflicts, Politics, and Negotiations Chapter 17 13 Week Submission of 1st assignment Jan. 5, Presentation of the Project papers 14 2017 Week Presentation of the Project papers and Review for the Final Exam 15 Week FINAL EXAM TBD 16 Evaluation Tool Quantity Weight Final Exam 1 30 Semester Evaluation Assessment 70 Methods Components

and Attendance 5 Criteria Project paper 1 10 Project Presentation 1 10 Midterm exams 3 45 *** ECTS Credit Calculation *** Language of Instruction: English

International University of Sarajevo Study program self-evaluation report 2Q13

Activity Hours Weeks Activity Hours Student Workload Hours Lecture 3 15 45,0 Midterm exam study 15 3 45,0 hours Assignments 0 0 0,0 Final exam study 20 1 20,0 Active Term 0 0 0,0 10 1 10,0 tutorials project/presentation Home study 2 15 30,0 Total Workload Hours = 150,0 ECTS Credit = 6 53

INTERNATIONAL UNIVERSITY OF SARAJEVO SYLLABUS MAN 408 - International Management 2016 Fall Semester Weekly Course Course Weekly Class Course Name Hours Credits ECTS Code Type Schedule T A L MAN 408 International Management Required 3 0 0 3 6 Mo 09:00-10:50, Th Prerequis 09:00-09:50 B / It is a prerequisite to / ite F1.10 Lecturer Assistant Prof. Dr. Azra Brankovic Office Hours Schedule Th 10-11.50 a.m.

E-mail [email protected] Phone 957-409 Office / Room No B F 1.6 Assistant Nirmela Cakor

E-mail [email protected] Course To familiarize the student to the international component of business with legal, political and cultural Objectives differences, HRM at global arena and leadership in the global environment. Helen Deresky, 2014, International Management: Managing Across Borders and Cultures, Text and Cases, Textbook 8/E, Pearson After successful completion of the course, the student will be able to: Understand the global business environment and how it affects the strategic and operational decisions 1 which managers must make. Identify the challenges involved in human rights issues when operating around the world and to 2 Learning acknowledge the strategic role that CSR and codes of ethics must play in global management. Outcomes 3 State, test and interpret hypotheses about parameters of common population models. Learn how to prepare for cross-cultural business negotiations and to learn the steps in global strategic 4 planning and the models available to direct the analysis and decision making involved. Become familiar with the types of organizational designs suitable for the level and scope of 5 internationalization of the firm. Use the role of control and monitoring systems suitable for specific situations and locations in the firm’s 6 international operations. 7 Understand the strategic importance to the firm of the IHRM function and its various responsibilities. Recognize the need to design programs for the careful preparation, adaptation, and repatriation of the 8 expatriate and any accompanying family, as well as programs for career management and retention. Understand the complexity and the variables involved in cross-cultural motivation and leadership and to 9 know what makes a successful “global leader and to gain familiarity with the variables of context, people, and situations affecting the leadership role. Teaching The methods include lecturing (which may involve power point presentations, video and audio aid), and class Methods discussions.

International University of Sarajevo Study program self-evaluation report 2Q13

WEEK TOPIC REFERENCE Week 1 Assessing the Environment: Political, Economic, Legal, Technological Ch 1 Week 2 Managing Interdependence: Social Responsibility, Ethics, Sustainability Ch 2 Week 3 Understanding the Role of Culture Ch 3 Week 4 Communicating Across Cultures Ch 4 Week 5 Cross-cultural Negotiation and Decision Making Ch 5 Week 6 Formulating Strategy Ch 6 54 Week 7 MIDTERM EXAM Implementing Strategy: Strategic Alliances; Small Businesses; Emerging Week 8 Ch 7 Economy Firms Week 9 Organization Structure and Control Systems Ch 8 Week Staffing, Training, and Compensation for Global Operations Ch 9 10 Week Developing a Global Management Cadre Ch 10 11 Week Motivating and Leading Ch 11 12 Week PROJECT PRESENTATIONS 13 Week PROJECT PRESENTATIONS 14 Week PROJECT PRESENTATIONS 15 Week FINAL EXAM 16 Evaluation Tool Quantity Weight

Final Exam 1 40 Assessment Semester Evaluation Methods 65 Components and Participation 1 5 Criteria Midterm Exam 1 30 Term project and 1 25 presentation *** ECTS Credit Calculation *** Language of Instruction: English Student Workload Student Workload Activity Hours Weeks Activity Hours Weeks Hours Hours Lecture hours 3 15 45,0 Midterm Exam 15 1 15,0 Home study 4 15 60,0 Project/presentation 15 2 30,0 Final Exam 20 1 20,0 Total Workload Hours = 150,0 ECTS Credit = 6

INTERNATIONAL UNIVERSITY OF SARAJEVO SYLLABUS BUS 601 - Qualitative Research Methods in Business 2016 Fall Semester

International University of Sarajevo Study program self-evaluation report 2Q13

Weekly Course Course Weekly Class Course Name Hours Credits ECTS Code Type Schedule T A L Qualitative Research Methods in Fr: 14:10-17:00; BUS 601 Required 3 0 0 3 6 Business B F1.13- B F1.27 Prerequisit / It is a prerequisite to / e Lecturer Assist. Prof. Dr. Ognjen Riđić Office Hours 55 We 16:00 - 16:50 Schedule E-mail [email protected]; [email protected] Phone 033-957-419 Office / Room No F1. 13 Assistant Abdul Wahab Aidoo

E-mail [email protected] Course To introduce students to qualitative research methods concepts; To provide tools in analyzing and solving Objectives qualitative research methods problems that students will face in the academic research and business world. Research Design: Qualitative, Quantitative and Mixed Methods Approaches; Creswell, John W. SAGE Publications, Textbook Inc. 3rd Ed. 2009. After successful completion of the course, the student will be able to: 1 Gain an understanding in the process of conducting qualitative research design. 2 Identify the reasons for choosing the qualitative research design. 3 Learn the proper steps in the literature review. Learning 4 Collect qualitative data. Outcomes 5 Analyze and interpret qualitative data. 6 Report and evaluate qualitative research. 7 Explain the „Grounded theory“ qualitative research method. 8 Know the elements of the „Interview“ research design. 9 Discern the aspects of the „Narrative“ research design.

Teaching The methods include lecturing (which may include Power point presentation, video and audio aids), tutorials, and Methods interactive class discussions on contemporary qualitative research design issues, approaches and developments.

WEEK TOPIC REFERENCE Week 1 The Process of conducting qualitative research Chapter 1 Week 2 Identifying the qualitative research Chapter 2 Week 3 Literature review in the qualitative research and Review for Quiz Nr. 1. Chapter 3 Week 4 Quiz number 1 on Chapters 1, 2 & 3, PPPs, Lectures and Book Chapters 1,2 and 3 Week 5 Collecting qualitative data Chapter 7 Week 6 Analyzing and interpreting qualitative data Chapter 8 Reporting and evaluating Qualitative research and Review for Midterm exam Week 7 Chapter 9 Nr.1. Week 8 MIDTERM EXAM number 1 on Chapters 7, 8, and 9 Chapters 7, 8, and 9 Week 9 Grounded theory research design & Review of the Midterm exam Chapter 13 Week Ethnographic research design & Ch.15. Narrative Research Design Chapter 14 10

“Qualitative Procedures”, - Reinforcement of the previous lectures, including: Week The Characteristics, Strategies of Inquiry, Data Collection Procedures, Data Chapter 09 in Creswell’s 4th. Ed. 11 recording procedures, Data Analysis and Interpretation, Qualitative Codebook, Book Reliability, Validity & Generalizability concepts & The Qualitative Write-Up

International University of Sarajevo Study program self-evaluation report 2Q13

“Qualitative Procedures”, - Reinforcement of the previous lectures, including: Week The Characteristics, Strategies of Inquiry, Data Collection Procedures, Data Chapter 09 in Creswell’s 4th. Ed. 12 recording procedures, Data Analysis and Interpretation, Qualitative Codebook, book Reliability, Validity & Generalizability concepts & The Qualitative Write-Up

“Qualitative Procedures”, - Reinforcement of the previous lectures, including: Week The Characteristics, Strategies of Inquiry, Data Collection Procedures, Data Chapter 09 in Creswell’s 4th. Ed. 56 13 recording procedures, Data Analysis and Interpretation, Qualitative Codebook, book Reliability, Validity & Generalizability concepts & The Qualitative Write-Up

“Qualitative Procedures”, - Reinforcement of the previous lectures, including: Week The Characteristics, Strategies of Inquiry, Data Collection Procedures, Data Chapter 09 in Creswell’s 4th. Ed. 14 recording procedures, Data Analysis and Interpretation, Qualitative Codebook, Book Reliability, Validity & Generalizability concepts & The Qualitative Write-Up

Week Review for the Final Exam on Chapters 09, Ch.13. 14. & 15 PPPs, Readings and Study Chapters 09, Ch.13., 14. & 15 Lectures 15 PPPs, Readings and Lectures Week FINAL EXAM on Chapters 09, Ch.13., 14. & 15 PPPs, Readings and Lectures 16 Evaluation Tool Quantity Weight

Final Exam 1 40 Assessment Methods Semester Evaluation 60 and Components Criteria Attendance and Participation 5 Quiz 1 25 Midterm Exam 1 30 *** ECTS Credit Calculation *** Language of Instruction: English Student Workload Student Workload Activity Hours Weeks Activity Hours Weeks Hours Hours Lecture hours 3 15 45,0 Midterm exam study 15 1 15,0 Assignments 0 0 0,0 Final exam study 17 1 17,0 Active 0 0 0,0 Quiz 13 1 13,0 tutorials Home study 4 15 60,0 Total Workload Hours = 150,0 ECTS Credit = 6

INTERNATIONAL UNIVERSITY OF SARAJEVO SYLLABUS BUS 614 - Seminar in Investments 2016 Fall Semester Weekly Course Course Credit Course Name Hours ECTS Weekly Class Schedule Code Type s T A L Seminar in BUS 614 Require 3 0 0 3 6 Tu: 17:00-19:50 F1. 1 Investments d

International University of Sarajevo Study program self-evaluation report 2Q13

Prerequi It is a / / site prerequisite to Lecturer Prof. Dr. Sahrudin Sarajčić Office Hours [email protected] Tuesdays: 16.00-17.00 E-mail Schedule

a Phone 00 387 61 207 780 Office / Room No F1.7

Course The aim of this course is to extend the student's knowledge of finance to the areas of investments, asset pricing 57 Objectives and related research methods. It is imperative that students read all reading materials before coming to the class.

Textboo Copeland, Thomas; Weston, Fred and Shastri, Kuldeep (2005), Financial Theory and Corporate Policy, 4th Edition, Addison- Wesley.: ESSENTIALS of Financial Risk Management Karen A. Horcher John Wiley,Modern Portfolio Theory and Investment k Analysis, Elton E., Gruber M., Brown S., Goetzmann W., John Wiley & Sons, Inc., eight ed., 2010

After successful completion of the course, the student will be able to: 1 Understand the concept and types of investments, evaluate and control exposure to (non) financial risks, Learning 2 Analyze and explain causes, legalities and determinants of modern investment processes and flows; Outcomes Know the theories and empirical findings of the general literature in the following areas: Portfolio theory, 3 equilibrium and arbitrage-based pricing models including CAPM, APT and option pricing models, efficient market hypotheses, corporate hedging, mergers and acquisitions, and select databases and research methods. 4 Write a research paper that contributes to the current literature Teaching Class discussions with examples. Active tutorial sessions for engaged learning and continuous feedback on Methods progress. Team assigments. WEEK TOPIC REFERENCE Week 1 The Risk Management process of investments Textbook Week 2 Risk Management Framework:Policy and Hedging Textbook Week 3 Theory of finance Textbook Week 4 State-Preference Theory Textbook Week 5 Efficient Capital Markets: Theory Textbook Introduction: Capital Markets, Consumption, and Week 6 Textbook Investment Week 7 MIDTERM EXAM

The Financial and Economic Crisis and Developing CountriesTranslation(s) of this article:La crise économico-financière et les pays en éveloppement Week 8 Article review Bruno GURTNER Translated by Jacqueline GARTMANN p. 189-213, unctad.org/en/Docs/gdsmdp20101_en.pdf

The Global Trade Slowdown: Cyclical or Structural?Cristina onstantinescu, Aaditya Mattoo, and Week 9 Article review Michele Ruta, https://www.imf.org/external/pubs/ft/wp/2015/wp150 6.pd

Week Review Textbook 10 Week Review Textbook 11 Week Class final project discussion Textbook 12 Week Class final project discussion Textbook 13

International University of Sarajevo Study program self-evaluation report 2Q13

Week Global initiatives in financial Risk Managament Textbook 14 Week Mesuring risk of investments Textbook 15 Week FINAL EXAM 16 Evaluation Tool Quantity Weight Final Exam 1 40 Assessment 58 Article review 2 20 Methods Midterm 1 20 and exam Criteria Class discussion-Final 1 20 project *** ECTS Credit Calculation *** Language of Instruction: English Student Hour Week Activity Workloa Activity Hours Weeks Student Workload Hours s s d Hours Lecture Midterm exam 3 16 48,0 12 1 12,0 hours study Article 17 2 34,0 Final exam study 20 1 20,0 reviews Project and Home study 1 16 16,0 10 2 20,0 presentation Total Workload Hours = 150,0

ECTS Credit = 6

Annex 7

International University of Sarajevo Study program self-evaluation report 2Q13

59

Figure 7: Academic staff evaluation form

International University of Sarajevo Study program self-evaluation report 2Q13

Annex 8: Curriculum 1st cycle

International University of Sarajevo, Faculty of Business and Administration (FBA)

First Cycle Curriculum: Management (2017 - 2018) 60

Approved by the Senate on June 23, 2017

Click on the course code or title to see the syllabus.

Semester I Semester II

Code Title Prerequisites T P ECTS Code Title Prerequisites T P ECTS

ELIT100 Academic English and Effective Communication 2 1 6 ELIT200 Critical Reading and Writing 2 1 6

MATH100 Mathematical Skills 3 2 6 MATH101 Calculus I MATH100 3 2 6

ECON111 Introduction to Microeconomics 3 0 6 ECON112 Introduction to Macroeconomics 3 0 6

MAN102 Introduction to Management 3 0 6 IBF205 Principles of International Business 3 0 6

xxx University Elective I See Table 1a 3 xxx University Elective II See Table 1a 3

xxx Language Elective I 2 0 3 xxx Language Elective II 2 0 3

Semester Total = 30 Semester Total = 30

Semester III Semester IV

Code Title Prerequisites T P ECTS Code Title Prerequisites T P ECTS

ECON211 Business Statistics I MATH100 3 2 6 ECON221 Business Statistics II ECON211 3 2 6

ECON201 Intermediate Microeconomics ECON111 3 2 6 ECON202 Intermediate Macroeconomics ECON112 3 2 6

MAN231 Financial Accounting MATH100 3 2 6 IBF208 Business Finance MATH100 3 0 6

MAN205 Marketing MAN102 3 0 6 MAN304 Organizational Behavior MAN102 3 0 6

MAN201 Introduction to Management Science MAN102 3 2 6 MAN352 Consumer Behaviour MAN102 3 0 6

Semester Total = 30 Semester Total = 30

Semester V Semester VI

Code Title Prerequisites T P ECTS Code Title Prerequisites T P ECTS

MAN325 Money and Banking ECON202 3 0 6 MAN461 Management Information Systems MAN102 3 1 6

MAN305 Organization Theory MAN201 3 0 6 MAN303 Entrepreneurship and Small Business Management MAN102 3 0 6

MAN345 Organizational Leadership MAN102 3 0 6 MAN302 Human Resource Management MAN102 3 0 6

MAN321 Managerial Accounting MAN231 3 2 6 IBF311 Corporate Finance IBF208 3 1 6

MAN332 Business Law MAN102 3 0 6 MAN402 Strategic Management MAN102 3 0 6

Semester Total = 30 Semester Total = 30

International University of Sarajevo Study program self-evaluation report 2Q13

Semester VII Semester VIII

Code Title Prerequisites T P ECTS Code Title Prerequisites T P ECTS

MAN470 Work Placement/ Internship Senior standing 0 14 6 xxx Program Elective IV See Table 2 6

xxx Program Elective I See Table 2 6 xxx Program Elective V See Table 2 6

xxx Program Elective II See Table 2 6 MAN490 Graduation Project or Program Elective VI See Table 2 (+) 3 0 6 61 xxx Program Elective III See Table 2 6 xxx Free Elective II 6

xxx Free Elective I 6 xxx Free Elective III 6

Semester Total = 30 Semester Total = 30

Abbreviations: T (Theory), P (Practice), ECTS credit No. of Courses 42

Total Credits Required for Graduation 240 Minimum ECTS Credits for Applied / Practical Component of the Curriculum 36

Total Credits of Electives 60 Elective Ratio 25%

5 or 6 Program Electives are taken from Table 2. Other junior, senior or graduate level courses may be taken as program elective with Program Coordinator's consent.

2 Free Elective courses are taken from any program in any faculty.

2 University Electives are taken from Table 1a.

2 Language Elective courses are taken from the list of language courses provided (can not be the student's mother language).

In exceptional cases only, Faculty council may make a decision for a student bypass a prerequisite for any course.

Work placement/Internship is typically practiced in summer for a period of at least 25 work days, amounting to a minimum of 150 hours.

International University of Sarajevo Study program self-evaluation report 2Q13

Table 1a: IUS Pool of 3 ECTS University Courses Table 1b: IUS Pool of 6 ECTS University Courses

Code Title Prerequisites T P ECTS

ARCH107 Understanding Art and Architecture 2 0 3 Code Title Prerequisites T P ECTS

CS100 Computer Skills 0 2 3 CS103 Introduction to Programming 3 2 6 62 CULT101 Understanding Cultural Encounters 2 0 3 ECON102 Globalization and Business 3 0 6 NS111 Understanding Nature and Knowledge 2 0 3

ECON105 Understanding Politics, Economy and Management 3 0 6 NS112 Understanding Science and Technology 2 0 3

SPS140 Understanding Religion 2 0 3 ELIT101 Introduction to Literature 2 1 6

TURK121 Spoken Turkish I * 2 0 3 ENS105 The Brain 3 0 6

BOS121 Spoken Bosnian I * 2 0 3 IR101 Introduction to International Relations 3 0 6

TURK122 Spoken Turkish II ** TURK121 2 0 3 NS102 Physics 3 2 6 BOS122 Spoken Bosnian II ** BOS121 2 0 3

NS103 Biology 3 0 6 * Scholarship students will take either TURK121 / BOS 121

NS104 General Chemistry 3 2 6

** Scholarship students will take either TURK122 / BOS 122 POLS102 Introduction to Political Science 3 0 6

PSY103 Introduction to Psychology 3 0 6

SOC102 Introduction to Sociology 3 0 6

SPS103 Law and Ethics 3 0 6

SPS120 Critical Thinking 3 0 6

SPS150 World History 3 0 6

VA121 History of Art I 3 0 6

International University of Sarajevo Study program self-evaluation report 2Q13

Table 2: Program Electives for MAN students

Code Name Prerequisites Hours ECTS Code Name Prerequisites Hours ECTS

ECON221, IBF208

ECON200 History of Economic Thought ECON112 3 0 6 IBF409 Investment and Portfolio Management 3 0 6

ECON204 International Political Economy 3 0 6 IBF410 Real Estate Markets Senior standing 3 0 6 63

ECON261 Matrix Algebra MATH100 3 2 6 IBF411 Commodity Derivatives ECON221, IBF208 3 2 6

ECON221, IBF208

ECON301 Econometrics I ECON221 3 2 6 IBF412 Finacial Risk Management 3 2 6

ECON221, IBF208

ECON302 Econometrics II ECON301 3 2 6 IBF414 Bond Market Pricing and Trading Strategies 3 2 6

ECON305 Economic History Junior standing 3 0 6 IBF415 R Language for Business and Finance Senior standing 3 2 6

ECON221, IBF208

ECON320 Public Economics ECON111 3 0 6 IBF417 Advanced Futures and Options 3 2 6

ECON330 Industrial Organisation ECON201 3 0 6 IBF418 Mergers and Acquisitions Senior standing 3 0 6

ECON350 Financial Institutions and Markets ECON112 3 0 6 IBF419 Financial Derivates and Simulations ECON221, IBF208 3 2 6

ECON355 Time Series Analysis ECON221 3 2 6 IBF462 International Corporate Finance Senior standing 3 0 6

ECON367 Environmental Economics ECON111 3 0 6 IR213 International Issues in the Balkans IR101 3 0 6

ECON401 Research Methods ECON221 3 0 6 IR214 International Law IR101 3 0 6

ECON430 Growth and Development Senior standing 3 0 6 IR215 EU System IR101 3 0 6

ECON454 Islamic Economics ECON112 3 0 6 IR307 Contemporary International Politics IR101 3 0 6

ECON455 Labor Economics ECON111 3 0 6 IR305 International Organisations IR101 3 0 6

ECON462 Comparative Economic Systems ECON112 3 0 6 IR467 Energy Security Senior standing 3 0 6

IBF207 Behavioral Finance Junior standing 3 0 6 IR471 Economic Diplomacy Senior standing 3 0 6

IBF303 International Business Law 3 0 6 MAN218 Personal Finance Junior standing 3 0 6

IBF304 Risk and Insurance ECON221 3 0 6 MAN328 Sales Management MAN205 3 0 6

IBF306 Public Finance Junior standing 3 0 6 MAN331 Contemporary Management MAN102 3 0 6

IBF310 Business Ethics 3 0 6 MAN371 The Principles of Travel and Tourism Junior standing 3 0 6

IBF312 Microfinance Junior standing 3 0 6 MAN406 Innovation Management Senior standing 3 0 6

IBF313 Understanding Emerging Markets Junior standing 3 0 6 MAN409 Operations Management Senior standing 3 0 6

IBF314 Financial Instruments and Analysis IBF208 3 1 6 MAN434 Business Communication ELIT200 3 0 6

International University of Sarajevo Study program self-evaluation report 2Q13

IBF315 Equity Instruments and Business Valuation Senior standing 3 0 6 MAN442 E-Business Senior standing 3 0 6

IBF318 International Management IBF205 3 0 6 MAN443 International Marketing MAN205 3 0 6

IBF401 International Finance ECON202 3 0 6 MAN445 Customer Relationship Management MAN102 3 0 6

IBF402 International Trade ECON201 3 0 6 MAN446 Service Marketing MAN205 3 0 6

Multinational Corporation and Process of

IBF403 Junior standing 3 0 6 MAN453 Project Management Senior standing 3 0 6 64

Globalization

IBF405 International Banking Senior standing 3 0 6 MAN454 Logistics and Supply Chain Management MAN201 3 0 6

5xx level ECON, MAN or IBF courses as well as IE program courses at IUS can be taken as MAN464 Advertising Management Senior standing 3 0 6

program elective with the consent of the Program Coordinator. (*) Junior standing: The students must have completed at least 108 ECTS successfully.

(**) Senior standing: The students must have completed at least 168 ECTS successfully.

Curriculum 2nd cycle

Master of Business and Administration (MBA) AY 2015/2016

Total Course Pre-

Course Group ECTS Code Course name Course type ECTS requisite

MBA501 Financial and Managerial Accounting required 6

Required Courses 12

MBA521 Management and Organization required 6

MBA511 Financial Management elective 6

MBA518 International Banking and Finance elective 6

MBA524 Advanced Human Resources Management elective 6

MBA525 Advanced Entrepreneurship and SBM elective 6

MBA526 Strategic Management and Business Policy elective 6

MBA533 International Business Management elective 6

MBA541 Marketing Management elective 6

International University of Sarajevo Study program self-evaluation report 2Q13

MBA561 Management Information Systems elective 6

ECON501 Microeconomics elective 6

ECON503 Macroeconomics elective 6

Elective 30/48

ECON508 International Economics elective 6

ECON510 Globalization and Global Governance elective 6 65

ECON511 Economic Growth and Development elective 6

ECON514 Comparative Economic Systems elective 6

ECON516 Industrial Economics elective 6

ECON532 International Financial Markets elective 6

ECON533 Business Finance elective 6

Free Two courses (6 ECTS each) as per students and elective 12

elective his/her Academic Advisor agreement

MBA592 MBA Graduation Research Project elective 12

Master Thesis* 18 MBA599 Master Thesis elective 18

total 60

Graduate Studies: summary of conditions for successful completion of studies

Category ECTS Note:

If a students opts for writing a Master Thesis, the student needs to take two

required (each worth 6 ECTS) and five elective courses (each worth 6 ECTS).

MBA599 Otherwise, the student needs to take two required (each worth 6 ECTS) and

18

Master Thesis eight elective courses (each worth 6 ECTS) as presented in the table above. In

this case, student is allowed to take MBA592 (12 ECTS) MBA Graduation

Research Project instead of two elective courses.

International University of Sarajevo Study program self-evaluation report 2Q13

Magistarski studij na Menadžment programu - AG 2015/2016

Šifra Tip

Predmetna grupa ECTS predmeta Naziv predmeta predmeta ECTS Preduvjet

Obavezni MBA501 Finansijsko i upravljačko računovodstvo obavezni 6

12

predmeti MBA521 Menadžment i organizacija obavezni 6 66 MBA511 Finansijski menadžment izborni 6

MBA518 Međunarodno bankarstvo i finansije izborni 6

MBA524 Upravljanje ljudskim resursima izborni 6

MBA525 Poduzetništvo i MSP, napredni nivo izborni 6

MBA526 Strateški menadžment i politika biznisa izborni 6

MBA533 Međunarodni poslovni menadžment izborni 6

MBA541 Marketing menadžment izborni 6

MBA561 Menadžment informacijskih sistema izborni 6

ECON501 Mikroekonomija izborni 6

ECON503 Makroekonomija izborni 6

Programski

30/48

izborni predmeti ECON508 Međunarodna ekonomija izborni 6

ECON510 Globalizacija i globalno upravljanje izborni 6

ECON511 Ekonomski rast i razvoj izborni 6

ECON514 Komparativni ekonomski sistemi izborni 6

ECON516 Industrijska ekonomija izborni 6

ECON532 Međunarodna finansijska tržišta izborni 6

ECON533 Poslovne finansije izborni 6

Dva predmeta (svaki 6 ECTS) sa drugih

IUS izborni

programa u dogovoru sa akademskim izborni 12

predmeti

savjetnikom

MBA592 Postdiplomski istraživački projekat* izborni 12

Magistarska teza* 18 MBA599 Magistarska teza izborni 18

International University of Sarajevo Study program self-evaluation report 2Q13

ukupno 60

Magistarski studij: sažetak uvjeta za uspješan završetak studija

Kategorija ECTS Bilješka:

Ako se student odluči za pisanje master rada, student treba da uzme dva

obavezna predmeta (svaka vrijedi 6 ECTS) i pet izbornih predmeta (svaki 67

vrijedi 6 ECTS). U suprotnom, student treba da uzme dva obavezna (svaka

MBA599

18 vrijedi 6 ECTS) i osam izbornih predmeta (svaki vrijedi 6 ECTS) kao što je

Magistarska teza

prikazano u gornjoj tablici. U ovom slučaju, studentu je omogudeno da

umjesto dva izborna predmeta uzme MBA592 (12 ECTS) Postdiplomski

istaživački projekat.

Curriculum 3RD CYCLE

Doctor of Philosophy (Ph.D.) in Management - AY 2015/2016

Pre-

Course Group Total ECTS Course Code Course name Course type ECTS requisite

BUS601 Qualitative Research Methods in Business required 6

Required Courses 24 BUS602 Quantitative Research Methods in Business required 6

BUS690 Directed Research Project required 12

BUS603 Advanced Financial Accounting Theory elective 6

BUS605 Seminar in Managerial Accounting elective 6

BUS614 Seminar in Investments elective 6

BUS616 Seminar in Special Topics in Finance elective 6

BUS621 The History of Management Thought Seminar elective 6

BUS622 Seminar in Organization Theory and Design elective 6

International University of Sarajevo Study program self-evaluation report 2Q13

BUS624 Special Topics in Strategic Management elective 6

BUS625 Seminar in Strategic Human Resources Management elective 6

BUS631 Seminar in Marketing Theory elective 6

BUS632 Seminar in Consumer Behavior elective 6

BUS633 Seminar in Customer Relationship Management elective 6

ECON603 Financial Economics elective 6 68

ECON604 Corporate Finance elective 6

ECON606 Topics in International Trade Theory elective 6

ECON607 Special Topics in International Macroeconomics elective 6

ECON608 Graduate Seminar on Selected Topics elective 6

ECON609 Seminar in Advanced Economics elective 6

ECON611 Monetary Theory and Policy elective 6

MBA501 Financial and Managerial Accounting elective 6

Program Elective

Courses 36 MBA511 Financial Management elective 6

MBA518 International Banking and Finance elective 6

MBA521 Management and Organization elective 6

MBA524 Advanced Human Resources Management elective 6

MBA525 Advanced Entrepreneurship and SBM elective 6

MBA526 Strategic Management and Business Policy elective 6

MBA533 International Business Management elective 6

MBA541 Marketing Management elective 6

MBA561 Management Information Systems elective 6

ECON501 Microeconomics elective 6

ECON503 Macroeconomics elective 6

ECON508 International Economics elective 6

ECON510 Globalization and Global Governance elective 6

ECON511 Economic Growth and Development elective 6

ECON514 Comparative Economic Systems elective 6

ECON516 Industrial Economics elective 6

ECON532 International Financial Markets elective 6

International University of Sarajevo Study program self-evaluation report 2Q13

ECON533 Business Finance elective 6

IUS Free Three courses (6 ECTS each) as per students and

elective 18

Electives his/her Academic Advisor agreement

PhD Thesis 120 BUS698 Doctoral Thesis required 120

total 180 69

Graduate Studies: summary of conditions for successful completion of studies

Category ECTS Note:

In order to complete III cycle of MAN program, a student has to take 3 required courses

Courses (24 ECTS credits) and will be able choose 6 elective courses (worth 36 ECTS credits in

total).

60

Scientific Activity One of the required courses is Directed Research Project, BUS 690. It is a project that has

(Research to be published in indexed journal or international conference in accordance to the III

Seminar) cycle study rules.

In order to take a PhD Qualification Exam, III Cycle student has to pass 9 courses, worth

PhD Thesis 120

60 ECTS Credits.

International University of Sarajevo Study program self-evaluation report 2Q13

Doktorski studij na Menadžment programu - AG 2015/2016

Šifra

Predmetna grupa ECTS Naziv predmeta Tip predmeta ECTS Preduvjet

predmeta

BUS601 Kvalitativne metode istraživanja u poslovanju obavezni 6

Obavezni

24 BUS602 Kvantitativne metode istraživanja u poslovanju obavezni 6 70

predmeti

BUS690 Usmjereni istraživački projekat obavezni 12

BUS603 Teorija naprednog finansijskog računovodstva izborni 6

BUS605 Seminar iz upravljačkog računovodstva izborni 6

BUS614 Seminar iz investicija izborni 6

BUS616 Seminar o specijalnim temama u finansijama izborni 6

BUS621 Historija menadžerske misli - Seminar izborni 6

BUS622 Teorija organizacije i dizajn - Seminar izborni 6

BUS624 Specijalne teme iz strateškog menadžmenta izborni 6

BUS625 Strateško upravljanje ljudskim resursima izborni 6

BUS631 Seminar iz teorije marketinga izborni 6

BUS632 Seminar iz ponašanja potrošača izborni 6

BUS633 Seminar iz menadžmenta odnosa sa kupcima izborni 6

ECON603 Finansijska ekonomija izborni 6

ECON604 Korporativne finansije izborni 6

ECON606 Odabrane teme u teoriji međunarodne trgovine izborni 6

ECON607 Odabrane teme u međunarodnoj makroekonomiji izborni 6

Seminar na odabrane teme iz ekonomije - napredni

ECON608 izborni 6

nivo

ECON609 Seminar u ekonomiji- napredni kurs izborni 6

ECON611 Monetarna teorija i politika izborni 6

Programski izborni

36 MBA501 Finansijsko i upravljačko računovodstvo izborni 6

predmeti

MBA511 Finansijski menadžment izborni 6

International University of Sarajevo Study program self-evaluation report 2Q13

MBA518 Međunarodno bankarstvo i finansije izborni 6

MBA521 Menadžment i organizacija izborni 6

MBA524 Upravljanje ljudskim resursima izborni 6

MBA525 Poduzetništvo i MSP, napredni nivo izborni 6

MBA526 Strateški menadžment i politika biznisa izborni 6

MBA533 Međunarodni poslovni menadžment izborni 6 71 MBA541 Marketing menadžment izborni 6

MBA561 Menadžment informacijskih sistema izborni 6

ECON501 Mikroekonomija izborni 6

ECON503 Makroekonomija izborni 6

ECON508 Međunarodna ekonomija izborni 6

ECON510 Globalizacija i globalno upravljanje izborni 6

ECON511 Ekonomski rast i razvoj izborni 6

ECON514 Komparativni ekonomski sistemi izborni 6

ECON516 Industrijska ekonomija izborni 6

ECON532 Međunarodna finansijska tržišta izborni 6

ECON533 Poslovne finansije izborni 6

IUS izborni Tri predmeta (svaki 6 ECTS) sa drugih programa u

izborni 18

predmeti dogovoru sa akademskim savjetnikom

Doktorska teza 120 BUS698 Doktorska teza obavezni 120

Ukupno 180

International University of Sarajevo Study program self-evaluation report 2Q13

Doktorski studij: sažetak uvjeta za uspješno okončanje studija

Kategorija ECTS Bilješka:

Da bi stekli pravo kompletiranja III ciklusa Menadžment programa, kandidati moraju

Predmeti položiti tri (3) obavezna predmeta (koji nose 24 ECTS studijskih bodova) i šest (6) izbornih

predmeta (koji ukupno nose 36 ECTS studijskih bodova).

72

60

Naučni rad Jedan od obaveznih predmeta je i Usmjereni istraživački projekat, BUS 690. U skladu sa

(Istraživački pravilima i procedurama za III ciklus studija, rad, da bi bio prihvaden, mora biti objavljen

seminar) u indeksiranom žurnalu ili u zborniku radova sa međunarodne konferencije.

Da bi pristupio doktorskom kvalifikacionom ispitu, kandidat treba položiti 9 predmeta u

120

vrijednosti od 60 ECTS studijskih bodova.

Doktorska teza

Total 180

International University of Sarajevo Study program self-evaluation report 2Q13

73

Annex 9:

Table 1. University and Management Program Courses Management Pre- Course group ECTS Course name Course code Course type ECTS requisite Freshman English I ENG101 required 6 Calculus I MATH101 required 6 Economics ECON101 required 6 Science and Technology HUM101 required 6 Communication and Reporting MAN101 required 6 History of Civilization HIST191 required 6 University 60 Law and Ethics SPS103 required 6 courses University elective elective 6 University elective elective 6 University elective elective 6 Spoken Turkish/Bosnian I TURK101/BOS101 required 0 TURK101/ Spoken Turkish/Bosnian II TURK102/BOS102 required 0 BOS101 Marketing MAN205 required 6 MAN101 Financial Accounting MAN231 required 6 MATH101 Business Finance MAN222 required 6 MAN231 Microeconomics ECON201 required 6 ECON101 Faculty Macroeconomics ECON202 required 6 ECON201 60 courses Probability and Statistics ECON211 required 6 MATH101 International Political Economics ECON204 required 6 Issues in the Balkans IR262 required 6 Constitutional Law IR204 required 6 EU Systems IR311 required 6 Contemporary Management MAN331 required 6 Human Resource Management MAN302 required 6 MAN331 Entrepreneurial and Small Business Management MAN303 required 6 MAN101 Program Organizational Behavior MAN304 required 6 MAN331 96 courses Managerial Accounting MAN321 required 6 MAN231 Managerial Finance MAN326 required 6 MAN222 Money and Banking MAN325 required 6 ECON202 Business Law MAN332 required 6 SPS103 Research Methods ECON401 required 6 ECON211

International University of Sarajevo Study program self-evaluation report 2Q13

Strategic Management MAN402 required 6 MAN331 Management Information Systems MAN461 required 6 MAN331 Program Elective elective 6 Program Elective elective 6 Program Elective elective 6 Program Elective elective 6 Program Elective elective 6 Elective elective 6 74 Free elective 18 Elective elective 6 courses Elective elective 6 Internship Internship duration is 60 days, in two different departments, 30 days, each. All course 6 s Graduation finishe project 6 Bachelor Thesis MAN490 Optional d Total ECTS 240

Faculty of Business and Administration Faculty Courses Course Course Course name ECTS Pre-requisite group code Marketing MAN205 6 MAN101 Financial Accounting MAN231 6 MATH101 Business Finance MAN222 6 MAN231 Microeconomics ECON201 6 ECON101 Faculty Macroeconomics ECON202 6 ECON101 courses Introduction to Probability and Statistics ECON211 6 MATH101 International Political Economics ECON204 6 Issues in the Balkans IR262 6 Constitutional Law IR321 6 EU Systems IR311 6 Total 60 ECTS

Table 4. Elective Courses

Management Elective Courses Course Pre- Course name Course code ECTS group requisite Game Theory ECON310 6 ECON201 Program Public Economics ECON320 6 Elective courses International Economics ECON407 6 ECON202 Financial Institutions and Markets ECON350 6 ECON202

International University of Sarajevo Study program self-evaluation report 2Q13

Time Series Analysis ECON355 6 ECON211 Growth and Development ECON430 6 ECON202 Islamic Economics ECON454 6 Media in International Affairs IR306 6 Religion in International Relations IR309 6 Diplomacy IR312 6

Politics in Europe IR342 6 75 Political Geography and Geopolitics IR453 6 Customer Behavior MAN352 6

Innovation Management MAN406 6 International Management MAN408 6 Investment and Portfolio Management MAN421 6 ECON202 International Banking and Finance MAN422 6 MAN325 E-Business MAN442 6 International Marketing MAN443 6 Logistics and Supply Chain Management MAN454 6 MAN331 Advertising Management MAN464 6

Annex 9 :

Please insert “A Sample of the Semester-Based Curriculum” from your SP file

First Semester Second Semester

Courses Weekly Prerequisite Courses Weekly Prerequisite Contact s Contact s Hours/ECT Hours/EC 1 ECON101 Economics (3 + 0) / 6 - 1 HUM101 Science and Technology (3 + 0) / 6 - S TS 2 HIST191 History of Civilizations I (3 + 0) / 6 - 2 SPS103 Law and Ethics (3 + 0) / 6 -

3 MATH101 Calculus I (B) (3 + 2) / 6 - 3 MAN111 Communication and (3 + 0) / 4 Reporting Freshman English I 4 ENG111 (3 + 2) / 4 - 4 University Elective (3 + 2) / 6 5 University Elective (3 + 0) / 6 - 5 University Elective (3 + 0) / 6 -

6 TURK111/ Spoken Turkish I / Spoken 2 - 6 TURK112/ Spoken Turkish II / Spoken 2 TURK101/ B1S101 Bosnian I BOS112 Bosnian I BOS101 Total ECTS Credits 30 Total ECTS Credits 30

Third Semester Fourth Semester

International University of Sarajevo Study program self-evaluation report 2Q13

1 MAN205 Marketing (3 + 2) / MAN101 1 MAN222 Business Finance (3 + 0)/ 6 MAN231 6 2 MAN231 Financial Accounting (3 + 2) / MATH101 2 ECON202 Macroeconomics (3 + 2) /6 ECON201 6 3 ECON204 International Political Economics (3 + 2) / 3 ECON211 Probability and Statistics (3 + 2) /6 MATH101 6 Constitutional Law 4 ECON201 Microeconomics (3 + 2) / ECON101 4 IR204 (3 + 0) /6

6 76 5 IR311 EU Systemss (3 + 0) /6 5 IR262 Issues in the Balkans (3 + 0) /6

Total ECTS Credits 30 Total ECTS Credits 30

Fifth Semester Sixth Semester

1 MAN331 Contemporary Management (3 + 0) / 1 MAN302 Human Resource (3 + 0)/6 MAN331 6 Management

2 MAN321 Managerial Accounting (3 + 2) /6 MAN231 2 MAN304 Organizational Behavior (3 + 0)/6 MAN331

3 MAN332 Business Law (3 +2) / SPS103 3 MAN326 Managerial Finance (3 + 0)/6 MAN222 6 4 MAN325 Money and Banking (3 + 0) /6 ECON202 4 MAN303 Entrepreneurial and Small (3 + 0) /6 MAN101 Business Management

5 Program Elective/Free Elective (3 + 0) /6 5 Program Elective/Free (3 + 0)/6 Elective Total ECTS Credits 30 Total ECTS Credits 30

Seventh Semester Eighth Semester

1 MAN461 Management Information (3 + 0)/6 MAN331 1 MAN402 Strategic Management (3 + 0)/6 MAN331 Systems 2 ECON401 Research Methods (3 + 0) / ECON211 2 MAN490 Bachelor Thesis (3 + 0)/6 Optional 6 3 Program Elective (3 +0) / 3 Program Elective (3 + 0)/6 6 4 Program Elective (3 + 0) / 4 Program Elective (3 + 0)/6 6 5 Program Elective/Free Elective (3 + 0) / 5 Program Elective/Free (3 + 0)/6 6 Elective Total ECTS Credits 30 Total ECTS Credits 30

Grand Total ECTS Credits 240

Table 5. Management Study Program Curriculum

International University of Sarajevo Study program self-evaluation report 2Q13

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Annex 10 :

ERASMUS+ AGREEMENTS (IR OFFICE) 2015-2017

In the period from 2015 to 2017 the Faculty of Business and Administration (FBA) can boast with its successful participation in 38 Erasmus+ exchanges, and 12 signed project grants.

A successful Erasmus+ exchange was established with the following countries and universities:

COUNTRY UNIVERSITY FIELDS OF COOPERATION

Bulgaria University of Economics Business and Administration Varna Management

Varna University of Management

Germany Ludwigshafen University of Applied Sciences Business and Administration

Latvia Riga Technical University Business and Administration

Lithuania Vilnius University Political Science and Civics

Vytautas Magnus University in Kaunas

Macedonia International Balkan University International Economic Relations Business Administration Management

Poland John Paul II Catholic Uni. of Lublin Business Administration Business Studies Uni. of Applied Science in Nysa

Uni. of Social Sciences (SAN)

International University of Sarajevo Study program self-evaluation report 2Q13

Portugal University Fernando Pessoa Political Science

Romania West University of Timisoara Economics and Management Alexandru Ioan Cuza University Business and Administration Political Science and Civics Babes Bolyai University Management Management Science Lucian Blaga University of Sibiu 78 Dimitrie Contemir Christian University

Slovakia Matej Bel University Political Science and Civics

Slovenia University of Ljubljana Political Science and Civics

Spain University of Jaen Business and Administration International Relations

Turkey Bilkent University International Relations Hacettepe University Business and Administration Anadolu University Political Science and Civics Akdeniz University Economics and Management Selcuk University Management and Administration Yalova University International Trade and Finance Gazi University Yildirim Beyazit University Istanbul Sehir University Yuzuncu Yil University Istanbul Commerce University Kahramanmaras Sutcu Imam University Karamanoglu Mehmetbey University Celal Bayar University Bartin University Ankara University Halic University Afyon Kocatepe University Turkish Police Academy Necmettin Erbakan University TOBB University