Applicant's Operating Schedule and Other Supporting Documents

Annex 6

Mandatory Conditions

1. No supply of alcohol may be made at a time when there is no designated premises supervisor in respect of this licence.

2. No supply of alcohol many be made at a time when the designated premises supervisor does not hold a personal licence or the personal licence is suspended.

3. Every supply of alcohol under this licence must be made or authorised by a person who holds a personal licence.

4.1 The responsible person shall take all reasonable steps to ensure that staff on relevant premises do not carry out, arrange or participate in any irresponsible promotions in relation to the premises.

4.2 In this paragraph, an irresponsible promotion means any one or more of the following activities, or substantially similar activities, carried on for the purpose of encouraging the sale or supply of alcohol for consumption on the premises in a manner which carries a significant risk of leading or contributing to crime and disorder, prejudice to public safety, public nuisance, or harm to children –

a) games or other activities which require or encourage, or are designed to require or encourage, individuals to –

I. drink a quantity of alcohol within a time limit (other than to drink alcohol sold or supplied on the premises before the cessation of the period in which the responsible person is authorised to sell or supply alcohol), or

II. drink as much alcohol as possible (whether within a time limit or otherwise).

b) provision of unlimited or unspecified quantities of alcohol free or for a fixed or discounted fee to the public or to a group defined by a particular characteristic (other than any promotion or discount available to an individual in respect of alcohol for consumption at a table meal, as defined in section 159 of the Act);

c) provision of free or discounted alcohol or any other thing as a prize to encourage or reward the purchase and consumption of alcohol over a period of 24 hours or less;

d) provision of free or discounted alcohol in relation to the viewing on the premises of a sporting event, where that provision is dependent on:

I. the outcome of a race, competition or other event or process, or

II. the likelihood of anything occurring or not occurring.

e) selling or supplying alcohol in association with promotional posters or flyers on, or in the vicinity of, the premises which can reasonably be considered to condone, encourage or glamorise anti-social behaviour or to refer to the effects of drunkenness in any favourable manner. 4607295_1 1

5. The responsible person shall ensure that no alcohol is dispensed directly by one person into the mouth of another (other than where that other person is unable to drink without assistance by reason of a disability).

6. The responsible person shall ensure that free tap water is provided on request to customers where it is reasonably available.

7.1 The premises licence holder or club premises certificate holder shall ensure that an age verification policy applies to the premises in relation to the sale or supply of alcohol.

7.2 The policy must require individuals who appear to the responsible person to be under 18 years of age (or such older age as may be specified in the policy) to produce on request, before being served alcohol, identification bearing their photograph, date of birth and a holographic mark.

8. The responsible person shall ensure that:

a) where any of the following alcoholic drinks is sold or supplied for consumption on the premises (other than alcoholic drinks sold or supplied having been made up in advance ready for sale or supply in a securely closed container) it is available to customers in the following measures –

I. beer or cider: ½ pint;

II. gin, rum, vodka or whisky: 25 ml or 35 ml; and

III. still wine in a glass: 125 ml; and

b) customers are made aware of the availability of these measures.

A responsible person in relation to a licensed premises means the holder of the premises licence in respect of the premises, the designated premises supervisor (if any) or any individual aged 18 or over who is authorised by either the licence holder or designated premises supervisor. For premises with a club premises certificate, any member of officer of the club present on the premises in a capacity that which enables him to prevent the supply of alcohol.

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DRAFT Proposed Conditions

1. Substantial food and non-intoxicating beverages, including drinking water, shall be available throughout the permitted hours in all parts of the premises.

2. A proof of age scheme, such as Challenge 21, shall be operated at the premises as appropriate where the only acceptable forms of identification are recognised photographic identification cards, such as a driving licence or passport.

3. A CCTV system shall be installed at the premises and maintained in good working order and used at all times when the premises are open for licensable activities. Any CCTV footage shall be kept for at least 28 days and shall be available to the Licensing Authority or Police upon request.

4. A sound limiting device located in a separate and remote lockable cabinet from the volume control shall be fitted to any musical amplification system and set at a level determined by and to the satisfaction of a sound consultant in conjunction with local residents (if any) at a level where noise generated from inside the premises will be not audible at one metre from the façade of any noise sensitive building. The keys securing the noise limiter cabinet shall be held by the Designated Premises Supervisor or authorised manager only, and shall not be accessed by any other person.

5. No additional sound generating equipment shall be used on the premises without being routed through the sound limiter device.

6. Speakers shall not be located at the entrance nor outside the premises building.

7. No noise shall emanate from the premises nor vibration be transmitted through the structure of the premises which gives rise to a nuisance.

8. Notices shall be prominently displayed at all exits requesting patrons to respect the needs of local residents and leave the area quietly.

9. All entrance doors and windows to be kept closed except for immediate access and egress of persons.

10. No drinks are permitted to be taken off the premises.

11. There shall be a taxi ordering system in place. The licensee shall agree with the Metropolitan Police Service where taxis should be directed to pick up or set down passengers.

12. Any queue of persons waiting to gain entry to the premises will be properly organised and monitored. All door staff working at the front entrance and controlling any queue must wear high visibility jackets, vests or arm bands.

13. All door supervisors will be SIA registered.

14. There shall be no striptease or nudity and all persons to be decently attired at all times.

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15. A list of all events involving outside promoters which are externally advertised shall be submitted to the Metropolitan Police Service at least one month (or such shorter period as the Police may agree) in advance of the event. If, within 14 days of such notice the Police object to the event it will not take place. Contracts between The Kingston Arena and outside promoters will be conditional upon the Police not vetoing the event.

16. All advertisements or tickets for publicised events will advise patrons of transport recommendations.

17. An incident log shall be kept at the premises which will record the following:

all crimes reported to the venue

all ejections of patrons

any complaints received

any incidents of disorder

seizure of drugs or offensive weapons

any faults in the CCTV system or searching equipment or scanning equipment

any visit by a relevant authority or emergency service.

18. An attendant shall be on duty in the cloakroom during the time that it is in use.

19. An attendant shall be on duty in the toilets as and when necessary.

20. Curtains and hangings shall be arranged so as not to obstruct emergency signs.

21. Risk assessments will be carried out in respect of the use of special effects at the venue. Any special effects or mechanical installations shall be arranged and stored so as to minimise any risk to the safety of those using the premises. The following special effects will only be used on 10 days prior notice being given to the licensing authority where consent has not previously been given:

pyrotechnics including fire works

firearms

lasers

explosives and highly flammable substances

real flame

strobe lighting

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22. A zero tolerance to drugs and weapons policy shall be implemented and signage confirming this policy will be displayed prominently at the entrance to the venue and in the customer toilets. Confiscated drugs will be placed in a drug’s box.

23. No rubbish including bottles will be moved, removed or placed in outside areas between 23:00 hours and 08:00 hours.

24. No deliveries may be made to the premises between 23:00 and 08:00 hours.

25. No loading or unloading of equipment may be made at the premises between 23:00 and 08:00 hours.

26. No authorised advertisements of any kind is inscribed or affixed upon the surface of the highway, or upon any building, structure, works, street furniture, tree, or any other property, that advertises or promotes the establishment, its premises, or any of its events, facilities, goods or services without the necessary planning permissions.

27. A telephone number giving direct access to the manager on duty at the premises during all times the premises are in operation shall be displayed on the outside of the premises.

28. The licensee will employ at least one litter warden to assist in removing litter etc. from the vicinity at the end of each evening’s trading.

29. The premises will operate predominantly as an Arena and will not operate predominantly as a disco/nightclub.

30. Without prejudice to the previous conditions, the premises will not provide licensable activities between the hours of 03.00 and 10.00 on more than twelve occasions in any calendar year.

31. At least one SIA registered security guard will be employed to supervise the smoking area(s) whenever it is/they are in use.

32. A risk assessment shall be undertaken in respect of any outside promoted event.

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THE KINGSTON ARENA, 22-30, RICHMOND ROAD, KINGSTON ON THAMES, KT2 5ED

OPERATIONAL PROCEDURES:

INDEX

Page Para. subject

2 1 INTRODUCTION

3 2 STYLE OF OPERATION

3 3 PUBLIC ORDER, CRIME AND SAFETY

5 4 CCTV

6 5 QUEUE MANAGEMENT

7 6 ALCOHOL SERVING POLICY

7 7 THE SAFETY OF CHILDREN

8 8 NOISE ESCAPE

8 9 DISPERSAL

9 10 SMOKING POLICY

10 11 TRAINING

10 12 MARKETING & ADVERTISING

10 13 PUBLIC RELATIONS

4634640_1

CONFIDENTIAL

THE KINGSTON ARENA, 22-30, RICHMOND ROAD, KINGSTON ON THAMES, KT2 5ED

OPERATIONAL PROCEDURES:

1. INTRODUCTION a) It is the major objective of the Licensees and Management (the Management) of The Kingston Arena (the Arena) to operate in a manner designed to minimise risk to customers, employees, neighbours or persons in the near vicinity of The Arena. b) Likewise the Management seek to operate successfully, providing a high quality venue for the enjoyment of patrons, in a manner that does not adversely impact on the quality of life of neighbouring residents, businesses or passersby. c) At all times the Management will actively seek to promote and support the four licensing objectives: the prevention of crime and disorder; public safety; the prevention of public nuisance; the protection of children from harm. d) All staff will be expected to embrace these objectives and to operate in a manner most likely to achieve them. e) Management will always be available to discuss licensing or other problems with the Police, Local Authority or other interested parties, and will participate in any scheme providing direct communications between them. f) The Management will maintain a Health and Safety policy that is constantly under review. Staff must be aware of this policy and adhere to it. Risk assessments will be carried out in relation to the whole operation and individual events. They will be constantly reviewed. g) First aid equipment will be available and staff trained in first aid. h) This document will provide a template for the management and control of the premises in general terms. Licensing Consultants Ltd have produced a second document which is directed at those occasions when large numbers of people might visit The Arena late at night (concerts etc.) and when there might be additional concerns about the licensing objectives. (Document A)

CONFIDENTIAL 2. STYLE OF THE OPERATION a) The vision for The Arena is to provide a community space which will be multifaceted in its use. This is articulated in detail elsewhere but in summary what is now a derelict former cinema and bingo hall will be transformed into a space capable of hosting children‟s theatre and other junior events; meetings and seminars; conferences; indoor sporting events; weddings; exhibitions and product launches; concerts; theatre; dancing and cabaret performances. b) The large area which was the auditorium can be used as a whole, or split into up to four smaller units to accommodate a number of uses at any one time. On the first floor will be four private boxes overlooking activity below, a further function room and gallery booths allowing the occupants to view the entertainment on the stage of the main auditorium. c) Refreshments will be available from morning to late evening with an offering of hot beverages, soft drinks and snacks; The Arena will also be able to provide substantial catering for occasions when it is required. d) The supply and consumption of alcohol will be incidental to the main purpose of The Arena which is to provide a community and entertainment space. This is evidenced on the plan produced by Tibbatts Kirk Able (Designers) which shows one relatively small bar servery in each of the three function rooms on the ground floor (which are likely to be independently used) and one bar servery in the function room on the first floor. The bars will only be open when appropriate according to the event taking place; when the ground floor is used as a single space it is possible that only one bar will be open. e) Crèche facilities may be available during the day to allow families to attend and enjoy the facilities. f) The foyer, which is substantial, will be adapted to facilitate queuing for up to 166 guests when a large audience is expected; to provide a secure buggy park for when small children are using the space, and cloakroom facilities. There is also the potential for the foyer to provide an exhibition space which could display anything from local art to public information displays. g) The whole building will be accessible to wheel chair and buggy users with lifts and ramps provided where necessary. Externally a ramp will be provided to give access to the main entrance for wheel chair and buggy users.

3. PUBLIC ORDER, CRIME & SAFETY a) A Counter Terrorism Security Advisor has been consulted and their recommendations will be adopted. b) The Metropolitan Police Specialist Team is being consulted about measures to „design out crime‟ and their reasonable recommendations will be adopted. c) At least one personal licence holder (PLH) should be on the premises whenever intoxicating liquor is available for supply or consumption. This PLH will have overall responsibility for security within the premises and will also be aware, through his

CONFIDENTIAL security staff, of activity outside but nearby. He will be equipped with a closed circuit radio in order to communicate with security staff. d) The duty PLH will also be responsible for liaison with the Police and other proper authorities. Should he become aware of problems of crime or disorder either within the premises or connected to them he will ensure the authorities are informed and support them in their activity. e) The Company contracted to provide security should be registered as a Voluntary Approved Contractor with the SIA. f) Taking into account the needs of different times of the day and the variety of events provided at the venue, an appropriate number of registered SIA security staff will be deployed at The Arena, their deployment is set out in para. 11 of Document A, at least four of the SIA security staff will be female. g) At anytime The Arena is open to the public at least one SIA security officer will be deployed. He/she will be based in the foyer and will oversee entry to the premises and generally be concerned with health and safety issues. h) Risk assessments will be produced in respect of all events held at The Arena and will take into account, the type of event planned, the number of SIA security staff deployed, the likely age of guests, whether there is a need to impose a dress code, searching policy, queuing policy, the type of music and/or entertainment being offered, notification of the authorities and all other matters which might have an impact on the four licensing objectives. i) The interior of these premises will in effect be a „new build‟, providing the opportunity to incorporate modern safety innovations and designs with cutting edge technology to minimise the opportunity for crime, the designer and operator will consult with specialists from the Metropolitan Police to achieve this objective. j) At the time of closing, or any other time when a large proportion of customers leave, SIA security staff will be deployed outside with a view to controlling behaviour and encouraging swift dispersal. At such times a PLH will also be present at the door. k) Security staff at the door will count customers in and out using mechanical clickers. They will maintain a record every 60 minutes of the number of customers inside The Arena. Staff will also monitor movement around The Arena to ensure overcrowding does not take place in a particular area. l) Management will in the course of each day check the presence and validity of Security staff‟s SIA badges, which must be worn prominently at all times but in particular when staff are outside the premises. m) Staff will look out for unattended property and warn customers to keep property safe and inform them that cloakroom facilities are available. The Arena has a „crime reduction, theft‟ policy, see para 9 of Document A. n) At all times emergency exits will be lit and kept clear and unobstructed. o) No one will be allowed entry into The Arena that appears to be drunk or otherwise under the influence of alcohol. Photographic records will be maintained.

CONFIDENTIAL p) No one should be allowed entry to The Arena that is thought to have been guilty of noisy or disorderly behaviour on the approach to the venue. q) A contemporaneous record should be made of all incidents, which impact on the safety of customers or staff or involve disorderly or otherwise unlawful behaviour. This record will be available for inspection by the Police, Local Authority, Fire Service and Health and Safety executive. r) A record will be kept of lost and found property. Found items will be retained for 3 months. Items of value, or with security implications (passports etc.) will be notified to the Police or its nominee. s) All staff will book on and off duty. The Arena will maintain a record of staff and their duties for at least 28 days. t) Customers will not be allowed to congregate or linger on staircases. u) Wherever the premises is operational after 2100hrs, attendants will be deployed in the toilet facilities, and security will make frequent visits to them. v) All members of staff will cooperate with the Police in their investigations. The Arena has policies regarding „incident reporting‟, „serious or major incidents‟ and „crime scene preservation‟, see paras 15, 16, 17 of document A. w) Management shall maintain and make available a record of inspections, pre-opening and during performances, of fire doors, escapes, appliances and the number of people on the premises. x) Cloakroom staff will be trained in search procedures for terrorist devices. y) Notices will be prominently displayed near entrances and exits warning that noisy or unruly behaviour or any breaches of the law will result in the offender being refused entry in the future. z) Frequent litter patrols will take place in Richmond Road and Canbury Park Road, any litter found will be collected, whether connected to The Arena or not. At the terminal hour a final litter patrol will take place. aa) Disposal of refuse from within The Arena will take place at a time which will not cause unnecessary disturbance to local residents.

4. CCTV a) The Arena will maintain a fully independent recordable CCTV system. The system will be capable of producing images from which persons can be identified in any light condition. b) All cameras will continuously record during the period The Arena is open to the public. c) Images will be stored on a computer hard drive and will be retained for a minimum of 31 days. The system will be backed up daily.

CONFIDENTIAL d) The CCTV system will be serviced and maintained by a company specialising in the maintenance and repair of CCTV systems. e) An essential part of The Arenas opening procedures is for the duty manager to check the CCTV system is properly operating. f) A record will be kept of those that have access to the system. g) Police and other proper authorities will be given access to the CCTV on demand or in any case within 24 hours. h) Should a record of recording be handed to the authorities a note must be made in The Arena‟s incident record, the note to include the identity of the person taking possession of the tape and the purpose for which it is required. i) During busy periods the CCTV screens should be regularly monitored by a member of staff who has communication with security staff and management. j) The system will be registered with the Metropolitan Police, Operation Rainbow, or its successor. k) The CCTV system will comply with the Data Protection Act 1998 and registered with the Data Protection Commissioner‟s Office. l) In designing the system the Operator will consult with the Metropolitan Police. m) See para 18 of Document A.

5. QUEUE MANAGEMENT a) The foyer of The Arena can accommodate up to 166 guests awaiting entry to an event. When large numbers are queuing inside they will be overseen by a minimum of two SIA security staff, one of whom will be female. b) It is considered that on the vast majority of occasions there will be no need for guests to queue on the street, however in the event that such queues do form SIA security staff will manage them with a view to minimising external disturbance or nuisance. c) Potential customers who cause a disturbance will be refused entry to The Arena. d) See para 13 of Document A.

CONFIDENTIAL

6. ALCOHOL SERVING POLICY a) It is a criminal offence to supply alcohol to a person aged under 18 years. If any member of staff suspects that a customer is under 18 years, they will request photo identification which proves the age of the customer. If identification is not produced, or if it is considered unsatisfactory the customer will not be served alcohol and the duty manager informed. b) It is a criminal offence for someone under the age of 18 years to consume alcohol in licensed premises. If any member of staff suspects that a customer drinking alcohol is under 18 years then he/she should follow the procedures set out in a) above. c) It is a criminal offence to supply alcohol to a customer who is already intoxicated. If a member of staff believes a customer is intoxicated he/she should refuse to serve that customer and notify the duty manager. d) If a customer is exhibiting signs of intoxication within the bar the duty manager should be called. The customers should be asked to behave in a manner so as not to upset or offend other customers and offered non-alcoholic refreshment if he/she wishes to remain in the bar. If necessary the customer should be asked to leave but every effort must be made to persuade him/her to do so quietly. A taxi (at his/her expense) might be called to take him/her away. e) At all times non-alcoholic drinks will be available for customers. If a customer requests a glass of tap water it will be supplied at no cost. f) The Arena will not promote alcoholic drinks discounting, nor will there be a happy hour or the equivalent. However The Arena might offer packages that include food and drink. g) For further details see para. 9 of Document A.

7. THE SAFETY OF CHILDREN a) No children under the age of 8 years will be allowed into the premises unless under the supervision of an adult. b) No children under the age of 14 years will be allowed into the premises after 2000hrs unless supervised by an adult. c) When an event takes place that is targeted at young people under the age of 18 years, no alcohol will be available within the area the event is taking place. Access to areas where alcohol is available will be restricted so that young people under the age of 18 years will be unable to enter. d) When an event takes place that will attract people both older and younger than 18 years additional staff and security will be deployed at the bars and nearby to ensure that under 18‟s are not sold or supplied with alcohol.

CONFIDENTIAL e) Risk assessments will be made in respect of all events which will attract guests under 18 years and precautions agreed to ensure those under 18 years are not supplied with alcohol or put at risk in any way. f) Risk assessments of all events will take into account the age of the target audience at that event and put in place procedures to ensure that entry is restricted accordingly (Challenge 21/25 etc.) g) It will be a prime objective of all management and staff at The Arena to provide a safe environment for children to enjoy a variety of educational and entertaining events.

8. NOISE ESCAPE a) The Management will liaise and cooperate with the Environmental Health Dept. b) All amplified music will be played through a sound limiting device which will be set at a level agreed with the Environmental Health Officer c) The premises and all external plant will be sound proofed so there will be no noise breakout. d) The specialist acoustic report will be adopted (see separate report).

9. DISPERSAL POLICY a) Management acknowledge the potential for neighbourhood noise and disturbance at the time that customers exit at closing time. Every effort will be made to minimise this potential nuisance and it will be the responsibility of all members of staff to support this policy. b) The volume and type of music played as the terminal hour approaches will be adjusted so that customers are calmer when then leave. c) Likewise flashing lights and other electronic media will be „cooled‟ as the terminal hour is approached. Lighting in the bar will be raised during the final 15 minutes until it is full on at the terminal hour. d) It will be policy that when large events are held at the premises dispersal of patrons will be slowed to minimise disturbance in the area by various methods. After a large concert for instance different parts of the premises will provide entertainment to attract some of the audience to stay longer. For instance the performer‟s fan club will be provided with one of the entertainment spaces; back footage may be played in another space and a further space may be provided simply for other patrons to “chill out” whilst waiting for transport etc. e) An efficient return system at the cloakroom is important; it will stop people congregating outside as they await friends, and customers are less likely to misbehave if they have not been kept waiting. f) Notices will be prominently displayed at the exits asking customers to leave quickly and quietly.

CONFIDENTIAL g) Management will appoint a car hire company, as its preferred partner. This company will provide a person to coordinate requests for hire cars and to provide cars promptly from within the foyer. It is proposed that the premises will have its own minicab registered office. h) Non security staff will be deployed at the approach to exits to wish customers farewell and ask them to leave quietly. i) No customer will be allowed to leave the premises with a glass or a bottle. Security staff should rigorously police this policy. A table or receptacle should be near to door to receive confiscated bottles and glasses. j) Security staff at the exits should endeavour to move customers on and discourage them from congregating around the entrance. If they do congregate then security staff should be close by and discourage noisy behaviour. k) Security staff should be aware of the location of taxi ranks, stations, bus stops and hire car offices and advise customers accordingly. l) Security staff should be aware of activity outside of the premises and endeavour by their presence to minimise bad behaviour. They should be aware of potential areas of difficulty and provide a presence in those places to minimise potential problems. m) Where taxis or hire cars queue to collect fares they should be asked to turn off their engines. When taxis are waiting drivers should be asked to remain in their vehicles, radios should not be played at a volume likely to disturb the neighbourhood. n) Whilst carrying out their legitimate duties outside of The Arena all staff should not behave in a manner likely to disturb the neighbourhood, conversation and laughter must be quiet, if they carry radios the audio should be through an earpiece. o) See para 13 of Document A.

10. SMOKING POLICY a) Facilities will be provided for smokers on the roof space in the section overlooking Richmond Road which is away from residential properties. b) The perimeter of the smoking area will be enclosed by an acoustic screen ensuring that noise is minimised, the screen will be of such a height that cigarette ends are not thrown over them. c) The smoking area will accommodate up to 150 guests. Guests will not be permitted to take drinks with them into the smoking area. d) The smoking area will be reserved for smokers and always be overseen by a SIA security officer. e) The final designation of the smoking area will take place after consultation with the Police and Local Authority.

CONFIDENTIAL f) See para 14 of document A.

11. TRAINING a) All management and staff will be made familiar with the terms of the licence, with The Arena‟s Operating Procedures, health and safety issues and customer care. Regular briefing should take place to keep staff fully informed and refreshed. b) Should Management employ an agency to provide trained security staff a copy of this document and Document A, will be provided to the agency and they should be informed it is essential their staff comply with the policies contained herein. All security staff employed on the premises will be provided with a copy of these documents and Management will ensure they have an understanding of the policies and their role in them. c) All security staff will be given extra training in personal searching, conflict resolution and customer care within 3 months of starting to work at The Arena. They will also receive training in the recognition of aggressive or suspicious behaviour. d) A record will be kept of all staff training provided, and who attended it. e) All staff deployed will be made aware of the risk assessment in relation to any particular event and their duties in respect of it.

12. MARKETING & ADVERTISING a) The Arena will adhere to the guidance set out in the „Social Responsibility Standards for the Production and Sale of Alcoholic Drinks in the UK‟, annex 1,2,3, produced by HMG and the industry in respect of advertising alcoholic drinks. Further standards set by Television Advertising Standards code, the Radio Advertising code and the Code on Non-broadcast Advertising will be complied with. b) The Arena will not engage in fly postering, nor will the venue itself or promoters be permitted to distribute flyers to the public on the streets. c) No payment will be made by or on behalf of the licensees to any person for bringing customers to the premises directly off the street.

13. PUBLIC RELATIONS a) A direct telephone number for members of management at The Arena shall be available to any person wishing to comment on the operation of venue. Members of management and door supervisors will be trained in dealing with such calls. b) Management of The Arena will make every effort to maintain good relations with those living and working nearby. Regular meetings will be held as requested, at which residents can comment on the operation and be informed of any developments at The Arena.

CONFIDENTIAL c) Management will be sensitive to local residents needs and do their utmost to remove any problems that arise, perceived or otherwise. d) Whenever a special event is planned, when a large audience is anticipated, stakeholders including local residents and the Metropolitan Police will be informed. e) Advertising will incorporate transport advice (see separate report).

Legal Notice

This drawing is the property of Tibbatts Design Ltd. Copyright is reserved by them and the drawing is issued on the condition that it is not copied either wholly or in part without the consent in writing of Tibbatts Design Ltd. Figured dimensions to take preference over those scaled. All dimensions to be checked on site before commencement of any work or shop drawings. This drawing is to be read in conjunction with the specification when existing.

Dotted line represents 2.0 high glazed acoustic screens

S22 S S14 Disused

HS Staff Room S22 S13 S Disabled Access & S13 HS refuge F/e S

HS HS HS Staff Toilets Staff Toilets

HS +175

HS S22

S13 S22 S S HS S13 S HS +195 S13 HS

HS S13 HS S HS HS Female Artist Changing Artist Changing Toilets Artist Changing

Artist Toilets HS FIRE ESCAPE FROM CIRCLE

HS M PROPOSED FOURTH FLOOR PLAN S Goods Lift S22 HS S13 S13 S HS Lift S S S13 S13 S Disabled HS S13 S S13 refuge S22 HS HS HS Kitchen HS S13 HS M Bar Servery S HS S13 S14 S14 S13 S14

S22 Female S S S DH HS S13 Toilet HS Hoist Store Room S Store HS S13

S HS Disused S22 S13 S13 S Stage M S

S13 S13 louvred panelling Staff Room Private Box 4 S HS

Hvac Duct S14 S Louvred Extract HS Acoustic treatment HS Plantroom S HS S13 Duct S S14 S13 HS Fire Exit F/e S Plantroom S22 HS HS S14 M HS HS S14 S14 S Plantroom S Disabled S14 HS refuge S HS HS Goods Lift S S13

HS S22 S14 Private Box 3 S HS S S13 S S14 S13 S S13 S22 +195 HS S Disused HS S13 HS Stage / Seating refuge Function Room 4 Disabled

HS Acoustic treatment HS S13 HS Void Up from HS Private Box 2 S ground floor

S13 PROPOSED THIRD FLOOR PLAN S Retractable Stage HS

Stairs to Private Box 1 S22 smoking PROPOSED ROOF FLOOR PLAN

S HS terrace S13

S13

HS S S

S22

S22 HS S13 Void HS Disused

DH Lift DH DH Auditorium

DH Furniture Store HS DH DH Furniture Store Furniture Store S Furniture Store S13 S13 S S13 Furniture Store S S DH HS Acoustic treatment S13 HS S S13 S S S14 Disabled Toilet DH S Goods Lift DH HS S S14

S22 S14 S14 S22 S13 S S S DH S S13 S14 S13 DH S S S HS S HS S14 DH S13

S13 S13 HS S22 Standing Area S Electrician's Gallery HS S DH S S M HS

DH HS S13 HS Gallery Booths S S13 S HS S22 S S13 Fire Exit Female Toilets HS S13 Acoustic treatment S S14 HS PROPOSED SECOND FLOOR PLAN

Male Toilets S13 HS Fire

Disabled S22 refuge S13 S14 escape HS S S22 S stairs S S S22 S14 S13 S22 S13 S14 HS S S13 Disabled S13 refuge Female Toilets Bar Servery HS S22 M HS S HS HS S13 W/s HS PROPOSED FIRST FLOOR PLAN

HS HS

PROPOSED MID LEVEL FLOOR PLAN

Up from ground floor

Stairs to smoking terrace

HS HS

LEGEND Red line indicates boundary of licensed area. Stage and Staff door and S S13 FIRE SIGNAGE product entrance HS HS (exact location to be agreed on site) Note S22 S22 Fire Exit S22 HS S13 HS S13 S13 S22 Illuminated Fire Exit Sign Consumption of alcohol and licensable activities take place anywhere within the premises. Fire Exit

S22 HS S22 Illuminated Fire Exit Sign (directional) The position of any loose furniture is shown for Exit to alleyway leading to Fire Exit Cowleaze Road S22 diagrammatic purposes only. FIRE ESCAPE FROM CIRCLE HS HS S14 Fire Door Keep Locked The location of fire equipment is shown on the date Female hereof but may be moved with the consent of the S22 Bin Store Toilets Fire Exit S S S S13 Fire Door Keep Closed Fire Officer. HS S S HS S14 S13 Boiler House HS

S22 S14FSD Fire Door Keep Locked Fire Exit Goods Lift Fail safe open/digital control HS Store Room Fire S S22 escape HS S14 S22 stairs HS S13 HS S14 S S S20 Fire Escape Keep Clear HS Store S14 S HS S Lobby HS S13 HS S Store Room Store Room Room Cleaners HS HS Store HS

DOOR TYPE KEY S Store Disabled S S HS refuge S S22 S14 S FD30S S13 Hoist Beer Store S Female Toilets Servery HS DH

S FD60S Acoustic treatment HS M S22 HS S14 S13 S Kitchen S S TIBBATTSKIRKABEL S14 Male Toilets FD30 S22 S Food Service PROPOSED MID LEVEL FLOOR PLAN Store HS S14

S HS S13 FD60 S Screens in Interior Designers and Architectural Consultants HS

retracted position S13 Standard non-rated door S Bottle Store Store Room HS M Screen HS Suite 214 Tel: +44 (0) 121 747 1111 Area covered with a system of escape lighting that Acoustic treatment HS Fort Dunlop Fax: +44 (0) 121 747 1199 will illuminate the area upon failure of the normal Stage / seating in HS S the round Cafe S13 S HS lighting power supply to a sufficient standard to S22 Birmingham [email protected] S14 S13 HS HS S S22 enable persons to leave the area safely. The escape S B24 9FD www.tibbatts.com Female Toilets S13 lighting system should conform to the British S S14 Acoustic treatment Standard current at the time of its installation and a Stairs to smoking terrace Client certificate to this effect kept with the fire certificate. S22 Doors which are provided with panic bolts. There must S13 PB Hydraulic Folding screens S HS be a notice adjacent to fastening indicating method of Stage HS Cloaks Counter Cloaks opening (min.50mm high lettering) HS Kingston Arena Ltd. HS

HS S13 S22 S13 S13 S

FIRE SAFETY EQUIPMENT M M Reception S13 S HS Job Title (exact location to be agreed on site) S Taxi Call Point

Void The Kingston Arena Fire extinguisher - Dry powder Raised Seating Lift to balcony 22-30 Richmond Road Lift & smoking terrace Buggy Bay Kingston upon Thames Function Room 1 S S13 HS DP Lobby KT2 5ED Fire extinguisher - Carbon dioxide HS Store Room HS HS Drawing Title CO Folding screens M

Acoustic treatment S14 Fire extinguisher - Water HS S13 Proposed Licensing Plans

S S22 S22 S22 S13 Acoustic treatment S HS Bar Servery Fire Exit Daytime Operation W S13 S S

HS Fire extinguisher - Multi purpose Male Toilets Function Room 2

S13 S22 HS S Job Number M Male Toilets Screens in Lighting / Stage 1224 Fire blanket retracted position Controller

S22 HS HS S S13 Scale AMP Room S

HS 1:200@A1 Acoustic treatment HS S14

S Bar Servery M S22 S22 S22 HS Office Automatic smoke detector Bar Store Date DS Disabled S22 S22 MH HS Lobby refuge S13 10.11.10 Female Toilets Automatic heat detector HS DH HS HS HS Store Room HS Fire Exit S HS Disabled Toilet Drawn by S14 HS Store Room S22 Combined automatic S22 HS S22 S22 S22 JT heat/smoke detector PROPOSED GROUND FLOOR PLAN

Fire alarm call point Fire Exit Fire Exit Fire Exit Fire Exit Fire Exit Disabled chair lift Revisions Description Date Audible warning device A Fire escapes added to plan 27.05.11 Main Entrance

Drawing Number 1224 - L11 A Legal Notice

Dotted line represents 2.0 high glazed acoustic screens

S22 S PROPOSED SECOND FLOOR PLAN S14 Disused

HS Staff Room S22 S13 S Disabled Access & S13 HS refuge F/e S S22 HS

HS HS HS Staff Toilets Staff Toilets

HS +175

HS S22

S13 S22 S S HS S13 S HS +195 S13 HS

HS S13 HS S HS HS Female Artist Changing Artist Changing Toilets Artist Changing

Artist Toilets HS FIRE ESCAPE FROM CIRCLE

HS M PROPOSED FOURTH FLOOR PLAN S Goods Lift S22 HS S13 S13 S HS Lift S S S13 S13 S Disabled HS S13 S S13 refuge HS S22 HS HS Kitchen HS S13 HS M Bar Servery S HS S13 S14 S14 S13 S14

S22 Female S S HS S DH HS S13 Toilet HS Hoist Store Room S Store HS S13

S HS Disused S22 S13 S13 S Stage M S

S13 S13 louvred panelling Staff Room Private Box 4 S HS

Hvac Duct S14 S Louvred Extract HS Acoustic treatment HS Plantroom S HS S13 Duct S S14 S13 HS Fire Exit S22 F/e S Plantroom S22 HS HS S14 M HS HS S14 S14 S Plantroom S Disabled S14 HS refuge S HS HS Goods Lift S S13

HS S22 S14 Private Box 3 S HS S S13 S S14 S13 S S13 S22 +195 HS S Disused HS S13 HS Stage / Seating refuge Function Room 4 Disabled

HS Acoustic treatment HS S13 HS Void Up from HS Private Box 2 S ground floor

S13 PROPOSED THIRD FLOOR PLAN S Retractable Stage HS

Stairs to Private Box 1 S22 smoking PROPOSED ROOF FLOOR PLAN

S HS terrace S13

S13

HS S S

S22

S22 HS S13 Void HS Disused

DH Lift DH DH Auditorium

DH Furniture Store HS DH DH S22 Furniture Store Furniture Store S Furniture Store S13 S13 S S13 Furniture Store S S DH HS Acoustic treatment S13 HS S S13 S S S14 Disabled Toilet DH S Goods Lift DH HS S S14

S22 S14 S14 S22 S13 S S S DH S S13 S14 S13 DH S S S HS S HS S14 DH S13

S13 S13 HS S22 Standing Area S Electrician's Gallery HS S DH S S M HS

DH HS S13 HS Gallery Booths S S13 S HS S22 S S13 Fire Exit Female Toilets HS S13 Acoustic treatment S S14 HS PROPOSED SECOND FLOOR PLAN

Male Toilets S13 HS Fire

Disabled S22 refuge S13 S14 escape HS S S22 S stairs S S S22 S14 S13 S22 S13 S14 HS S S13 Disabled S13 refuge Female Toilets Bar Servery HS S22 M HS S HS HS S13 W/s HS PROPOSED FIRST FLOOR PLAN

HS HS

PROPOSED MID LEVEL FLOOR PLAN

Up from ground floor

Stairs to smoking terrace

HS HS

S22 S14FSD Fire Door Keep Locked Fire Exit Goods Lift Fail safe open/digital control HS Store Room Fire S S22 escape HS S14 S22 stairs HS S20 Fire Escape Keep Clear S13 Cleaners HS S14 S S Store S14 S HS S Lobby HS S13 HS S Store Room Store Room Room Store HS HS HS HS

DOOR TYPE KEY S Store Disabled S S HS refuge S S22 S14 S FD30S S13 Hoist Beer Store S Female Toilets Bar Servery HS DH

S FD60S Acoustic treatment HS M S22 HS S14 S13 S Kitchen S S TIBBATTSKIRKABEL S14 Male Toilets FD30 S22 S PROPOSED MID LEVEL FLOOR PLAN Store HS S14

S HS S13 FD60 S Screens in Interior Designers and Architectural Consultants HS

retracted position S13 Standard non-rated door S Bottle Store Store Room HS M Screen HS Suite 214 Tel: +44 (0) 121 747 1111 Area covered with a system of escape lighting that Acoustic treatment HS Fort Dunlop Fax: +44 (0) 121 747 1199 will illuminate the area upon failure of the normal Stage / seating in HS S the round Function Room 3 S13 S HS lighting power supply to a sufficient standard to S22 Birmingham [email protected] S14 S13 HS HS S S22 enable persons to leave the area safely. The escape S B24 9FD www.tibbatts.com Female Toilets S13 lighting system should conform to the British S S14 Acoustic treatment Standard current at the time of its installation and a Stairs to smoking terrace Client certificate to this effect kept with the fire certificate. S13

S S22 Doors which are provided with panic bolts. There must S13 PB Hydraulic Folding screens S HS be a notice adjacent to fastening indicating method of Stage HS Cloaks Counter Cloaks opening (min.50mm high lettering) HS Kingston Arena Ltd. HS

HS S13 S22 S13 S13 S

FIRE SAFETY EQUIPMENT M M Reception S13 S HS Job Title (exact location to be agreed on site) S Taxi Call Point

Void The Kingston Arena Fire extinguisher - Dry powder Raised Seating Lift to balcony 22-30 Richmond Road Lift & smoking terrace Kingston upon Thames Function Room 1 S S13 HS DP Lobby KT2 5ED Fire extinguisher - Carbon dioxide HS Store Room HS HS Drawing Title CO Folding screens M

Acoustic treatment S14 Fire extinguisher - Water HS S13 Proposed Licensing Plans

S S22 S22 S22 S13 Acoustic treatment S HS Bar Servery Fire Exit Evening Operation W S13 S S

HS Fire extinguisher - Multi purpose Male Toilets Function Room 2

S13 S22 HS S Job Number M Male Toilets Screens in Lighting / Stage 1224 Fire blanket retracted position Controller

S22 HS HS S S13 Scale AMP Room S

HS 1:200@A1 Acoustic treatment HS S14

S Bar Servery M S22 S22 S22 HS Office Automatic smoke detector Bar Store Date DS S22 S22 MH HS Lobby Disabled refuge S13 10.11.10 Female Toilets Automatic heat detector HS DH HS HS HS Store Room HS Fire Exit S HS Disabled Toilet Drawn by S14 HS Store Room S22 Combined automatic S22 HS S22 S22 S22 JT heat/smoke detector PROPOSED GROUND FLOOR PLAN

Fire alarm call point Fire Exit Fire Exit Fire Exit Fire Exit Fire Exit Disabled chair lift Revisions Description Date Security Security Audible warning device Main queuing area Main queuing area A Minor amendments to external queuing 13.05.11 Main Entrance B Fire escapes added to plan 27.05.11

Main queuing VIP queuing holding point holding point

Drawing Number 1224 - L10 B

KINGSTON ARENA

ACOUSTIC ASSESSMENT REPORT 4466/AR

7 June 2011 Revision Number: 0

Issued For: Kingston Arena Ltd

Prepared by: Torben Andersen

Approved by: Robert Barlow

RBA Acoustics 104 The Foundry Annexe 65 Glasshill Street London SE1 0QR

Tel: 020 7953 7233 Facsimile: 020 7953 7236 Email: [email protected]

KINGSTON ARENA

ACOUSTIC ASSESSMENT REPORT 4466/AAR

Contents

1.0 Introduction ...... 1

2.0 Acoustic Considerations ...... 1

3.0 Site Conditions...... 1

4.0 Baseline Noise Survey...... 2

5.0 Noise Break-out ...... 5

6.0 Smoking Areas ...... 6

7.0 Patron Access / Dispersal...... 7

8.0 Transport ...... 8

9.0 Deliveries and Servicing ...... 8

10.0 Plant Noise Emissions ...... 9

11.0 Internal Acoustic Environment...... 10

12.0 Conclusion ...... 11

RBA Acoustics 4466/AAR 7 June 2011

1.0 Introduction

1.1 The redevelopment of the Grade II listed, former cinema building at Richmond Road, Kingston is proposed by Kingston Arena Ltd. The proposals involve the operation of a state of the art multi-purpose arena and concert hall at the premises. The building was most recently used as a bingo hall and is currently vacant.

1.2 The site is located in a mixed use area of Kingston, with the surrounding area made up of residential properties, bars and restaurants, a commercial trading estate and a nursery. Kingston railway station is also within 100m of the site.

1.3 This report concentrates on the noise issues for residential properties, in terms of noise generating sources associated with the proposed development.

1.4 RBA Acoustics have been instructed to examine potential noise from proposed operation of the venue and providing answers to potential objections to the scheme, relating to noise.

2.0 Acoustic Considerations

2.1 The following acoustic implications associated with the operation of the premises as a multi-purpose venue have been identified through discussions with the applicants, the Environmental Health department of the Royal Borough of Kingston upon Thames and in the responses to the current application:

Break-out from the premises (amplified music, singing, speech etc) Smoking areas Patron access, queuing and dispersal Transport Deliveries of services and equipment and collection of waste Mechanical services plant

2.2 These items will be addressed in turn within this report and conditions proposed to ensure noise due to these sources do not prove excessive.

3.0 Site Conditions

3.1 The development site is located at the junction of Richmond Road and Canbury Park Road. In more recent time a residential development was constructed adjacent to the former cinema at the junction of Richmond Road and Cowleaze Road. There is a business park / trading estate to the rear of the former cinema building and further commercial premises adjacent the site along Canbury Park Road.

3.2 Richmond Road is predominantly commercial, with a number of retail premises, bars and restaurants although there are some residential properties along this road. A summary of the residential properties local to the premises is detailed below:

32 Richmond Road Richmond Road Regents Court, Sopwith Way 13-23 Cowleaze Road Clarenden House, Cowleaze Road Canbury Park Road

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4.0 Baseline Noise Survey

4.1 In order to assess the potential impact of any development, it is important to establish the existing noise climate around the site.

4.2 Attended noise surveys were therefore undertaken over periods reflecting the proposed worst case operating hours of the venue at four measurement positions representative of nearby residential properties. The measurement positions were as follows:

Position 1 - Canbury Park Road Position 2 - Richmond Road Position 3 - Cowleaze Road Position 4 - Elm Road

4.3 A summary of the measured noise levels are detailed in the following tables. For further information regarding the noise survey measurements and procedures, please refer to the Appendix.

Table 4466/T1 - Position 1 Measured Levels (dB)

Measurement Weekend Weekday Period LAeq LA90 LAmax LAeq LA90 LAmax 19:00 - 20:00 - - - 60.1 53.8 78.7 20:00 – 21:00 60.0 51.3 81.8 59.1 53.2 78.6 21:00 – 22:00 56.7 50.6 71.1 62.0 53.9 84.3 22:00 – 23:00 55.5 51.5 67.9 61.9 51.3 91.0 23:00 – 24:00 59.4 52.1 81.1 60.6 50.7 85.9 00:00 – 01:00 55.7 50.0 72.3 58.0 49.2 84.8 01:00 – 02:00 60.5 50.4 86.9 58.4 48.4 85.1 02:00 – 03:00 53.8 47.8 66.5 53.5 46.7 65.8 03:00 – 04:00 51.3 45.8 62.2 - - - 04:00 – 05:00 51.3 44.4 68.2 - - - 05:00 – 06:00 51.0 44.3 67.6 - - -

Table 4466/T2 - Position 2 Measured Levels (dB)

Measurement Weekend Weekday Period LAeq LA90 LAmax LAeq LA90 LAmax 19:00 - 20:00 - - - 65.8 57.8 80.8 20:00 – 21:00 65.8 58.0 85.9 64.6 58.0 79.8 21:00 – 22:00 79.8 58.0 108.3 65.5 56.7 83.8 22:00 – 23:00 65.2 57.5 83.3 64.9 56.3 81.8 23:00 – 24:00 64.8 55.8 81.3 63.8 53.2 72.9 00:00 – 01:00 63.8 55.2 75.2 63.3 51.6 74.6 01:00 – 02:00 63.5 54.0 76.1 61.7 45.6 74.2 02:00 – 03:00 74.4 50.3 99.4 59.9 42.0 73.7 03:00 – 04:00 61.6 47.9 73.7 - - - 04:00 – 05:00 58.9 40.6 74.9 - - - 05:00 – 06:00 61.4 48.0 76.6 - - -

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Table 4466/T3 - Position 3 Measured Levels (dB)

Measurement Weekend Weekday Period LAeq LA90 LAmax LAeq LA90 LAmax 19:00 - 20:00 - - - 62 52.5 81.9 20:00 – 21:00 58.6 49.9 73.9 61.2 51.3 77.9 21:00 – 22:00 61.9 55.1 75.8 61.7 51.2 78.9 22:00 – 23:00 59.5 52.0 78.0 62.5 50.6 86.9 23:00 – 24:00 55.7 48.3 71.0 60.5 47.7 92.1 00:00 – 01:00 60.6 52.7 76.5 59.0 47.2 80.3 01:00 – 02:00 70.0 51.8 97.0 56.0 45.5 72.1 02:00 – 03:00 66.1 46.7 91.1 54.3 44.1 78.7 03:00 – 04:00 54.6 43.3 74.2 - - - 04:00 – 05:00 52.6 41.6 70.3 - - - 05:00 – 06:00 50.2 40.1 67.1 - - -

Table 4466/T4 - Position 4 Measured Levels (dB)

Measurement Weekend Weekday Period LAeq LA90 LAmax LAeq LA90 LAmax 19:00 - 20:00 ------20:00 – 21:00 - - - 51.0 48.4 59.5 21:00 – 22:00 ------22:00 – 23:00 ------23:00 – 24:00 49.1 47.6 61.8 48.2 45.8 58.8 00:00 – 01:00 ------01:00 – 02:00 47.5 45.1 65.7 - - - 02:00 – 03:00 - - - 44.5 42.2 60.6 03:00 – 04:00 48.0 42.9 66.9 - - - 04:00 – 05:00 ------05:00 – 06:00 43.6 41.9 51.2 - - -

4.4 To put the above levels into context, it is important to consider the recommendations stated in the World Health Organisation document “Guidelines for Community Noise”.

4.5 This document describes guideline levels that are “essentially values for the onset of health effects from noise exposure”.

4.6 A table of guideline values is included, relating to adverse health effects, referred to as any temporary or long term deterioration in physical, psychological, or social functioning that is associated with noise exposure. The following is an extract from the Table 4.1: Guideline values for community noise in specific environments, as stated in the document.

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Table 4466/T5 – Guideline Values for Community Noise

Time Specific L Critical Health Effect(s) L (dB) Base Amax,f Environment Aeq (dB) (hours) Serious annoyance, daytime and evening 55 16 - Outdoor living area Moderate annoyance, daytime and evening 50 16 - Speech intelligibility and moderate Dwelling, indoors 35 16 - annoyance, daytime and evening Inside bedrooms Sleep disturbance, night-times 30 8 45 Sleep disturbance, window open (outdoor Outside bedrooms 45 8 60 values)

4.7 As can be seen through comparison of the measurement data with the WHO guidelines, the existing noise levels measured around the site are generally above those referred to in WHO. The exception to this is the properties on Elm Road toward the rear of the site (furthest from the Richmond Road) some distance away from the proposed venue.

4.8 Whilst this has no direct influence on the acoustic assessment to be undertaken, it does demonstrate that the site is located in an area that is already subject to relatively high background noise levels, particularly along Richmond Road, as expected in a town centre environment.

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5.0 Noise Break-out

5.1 The main consideration for this scheme with regard to potential noise impact is the break-out of operational noise from within the building to the local residential properties. Of particular importance are the residential properties directly adjacent the building at 32 Richmond Road.

5.2 32 Richmond Road provides a number of residential apartments over 7 floors and many of these share a party wall with the development site. As a result, it will be essential to ensure noise transfer from the Kingston Arena into these properties is appropriately controlled.

5.3 In order to determine the extent and likely acoustic treatment required across this separating structure, we undertook a series of acoustic tests between the existing Kingston Arena shell and a number of flats within the 32 Richmond Road scheme.

5.4 Our tests were observed by representatives of Royal Borough of Kingston’s Noise Team and covered a total of 7 residential apartments. We were able to gain access to flats at each floor level and at both the front and rear of the scheme during our testing.

5.5 We were also to undertake testing to the lightwell area that serves a number of the properties at the “rear” of the 32 Richmond Road development.

5.6 The results of the testing were very consistent in all locations and therefore give confidence that the measured levels are a good representation of the existing levels of sound insulation provided by the separating elements. Overall acoustic performance levels measured indicate that the separating wall provides sound insulation levels at least 15dB in excess of the minimum performance requirements between residential properties.

5.7 Whilst this existing performance level can be considered to represent a good standard, a significant increase to this is required if the Kingston Arena is to operate successfully as a live music venue without giving rise to unacceptable resultant noise levels within the residential apartments directly adjacent.

5.8 We have been provided with the results of background noise monitoring undertaken by Royal Borough of Kingston within a typical apartment at the rear of the 32 Richmond Road development. This indicates background noise levels are extremely low (around 20-25dBA) and therefore the sound insulation levels required across the separating wall will be correspondingly increased in order to ensure noise transfer does not prove problematic.

5.9 Detailed analyses have been undertaken of the sound insulation levels required across the separating wall and therefore the necessary acoustic upgrade measures based upon typical source noise levels for a live music venue, the existing sound insulation levels across the wall and the lowest prevailing background noise levels within the flats.

5.10 These analyses have shown a substantial “box-within-box” construction will be required. This is likely to incorporate an additional cavity masonry wall to be supported from a floating concrete slab with an independently supported double ceiling system.

5.11 The attached sketch details 4466/SK1 and 4466/SK2 illustrate the above described construction and this has been allowed for within the architect’s current layouts.

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5.12 Further protection to the residential properties will be ensured by the provision of music noise limiting devices which will be set in conjunction with officers of Royal Borough of Kingston’s Noise Team prior to use of the venue.

5.13 There should therefore be no doubt that, through the combination of the abovementioned substantial sound insulating works and volume control of music, the proposed Condition relating to the transfer and break-out of noise associated with the venue is entirely achievable.

6.0 Smoking Areas

6.1 Adequate provision for patron smoking is required at the development. A rooftop position above the entrance to the arena has been identified as the preferred location for the smoking area and is shown on the architect’s current drawings.

6.2 The current proposals indicate the smoking area being approximately 30m wide and extending from 5m from the southern edge of the roof for a further 9m. A 2m high acoustic glazed screen is shown around the perimeter of the smoking area.

6.3 Due to the height of the smoking area, the roof edge itself provides significant screening to the residential properties along Canbury Park Road (which are the closest horizontally). The upper floor residences at Regents Court are at a similar height to the smoking area and would therefore be potentially be subject to the greatest noise impact.

6.4 We have undertaken a detailed noise modeling exercise assuming the smoking area is fully occupied, with all occupants talking simultaneously.

6.5 The results of the noise model indicate worst case noise levels on the worst affected façades of the nearby properties as follows:

Canbury Park Road – 41dBA Regent Court, Sopwith Way – 46dBA Residences on Richmond Road opposite Kingston Arena – 40dBA

6.6 As can be seen from the above, even with the above worst case assumptions, the predicted noise levels are at least 10dBA below the lowest prevailing noise level as measured during our noise surveys. As such, noise from the smoking area is expected to be completely inaudible at these residences.

6.7 Careful management of the area will also ensure that noise levels are controlled at source. This will include compliance with the various relevant proposed Conditions such as ensuring that no music will be allowed within the smoking area.

6.8 As such, the use of the proposed smoking will not cause a noise nuisance.

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7.0 Patron Access / Dispersal

Patron Queuing

7.1 Noise from patrons queuing to enter the venue has been highlighted as a potential source of disturbance.

7.2 In order to reduce the potential for external queuing at the venue it is proposed to provide space for up to 166 persons to queue within the foyer of the arena. On occasions where external queuing is required, this will take place along Richmond Road, which is the least noise sensitive due to the existing traffic noise.

7.3 The building itself will provide screening to the quieter areas of Cowleaze Road and Canbury Park Road. The Operating Schedules for the venue also highlights the strategies for queue control, including security supervision.

Patron Dispersal

7.4 The Operating Schedules also highlight the steps to be taken to reduce noise associated with patron dispersal. These include the holding of persons within the various entertainment spaces and the lobby to ensure a slow stream of customers leaving the arena and the provision of security to encourage customers to leave the area quietly and quickly.

7.5 Specific taxi pick up points are identified within the Operating Schedules and the Transport Assessment to ensure that there are no vehicles idling or parking within the direct vicinity of the Arena, therefore removing the noise source from the local area.

7.6 A Condition has also been proposed which will ensure there is a taxi ordering system available in the venue. This will minimise the number of patrons attempting to hail taxi- cabs outside the venue.

7.7 The majority of pedestrians leaving the arena are likely to travel via Richmond Road towards the town centre, therefore along the least noise sensitive route given the higher resultant background levels.

7.8 It should be noted that the existing operating provisions (as they were for the Gala Bingo premises) would enable up to 2400 patrons to arrive at and disperse from the venue without any of the mitigating measures and controls outlined below.

7.9 In light of the above, we do not consider patron arrival or dispersal will constitute a noise nuisance provided compliance with the Operating Schedules is ensured.

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8.0 Transport

8.1 The Transport Assessment identifies that the site is located in an area with excellent access to public transport, including Kingston railway station which is less than 100m away and 21 separate bus services of which 8 are 24 hour services. The Transport Assessment also identified an abundance of off-street car parking in the town centre. These findings suggest that there are unlikely to be any impacts to the road network associated with the operation of Kingston Arena and therefore no subsequent noise impact in terms of general road traffic noise to the local area.

8.2 As with the issue of patron arrival and dispersal, it should be remembered that the original operation of the site would also have led to up to 2400 patrons requiring transport to and from the venue.

9.0 Deliveries and Servicing

9.1 There is a service area to the rear of the venue, accessible via Cowleaze Road. The vehicular access to the service area is directly opposite residential properties on Cowleaze Road and adjacent the Educare Small School.

9.2 There are a number of business/industrial premises on Cowleaze Road and Elm Road and as a result, along these roads frequently includes vans and lorries etc. during the daytime periods. It is however acknowledged that, during night-time periods, Cowleaze Road is relatively lightly trafficked.

9.3 Analyses of noise associated with loading and unloading of vehicles within the service area suggests that, such activities during night-time periods are likely to exceed reasonable criteria.

9.4 We would therefore suggest a Condition be imposed limiting the hours at which loading and unloading of the vehicles can be undertaken. Subject to such a Condition being imposed, we do not consider noise associated with deliveries or servicing of the venue will constitute a noise nuisance.

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10.0 Plant Noise Emissions

10.1 We understand from the Royal Borough of Kingston-upon Thames’ Environmental Health Department that there is a requirement for new items of building services plant to operate such that atmospheric noise emissions from the plant are 5dB below the lowest measured background (L A90 ) noise level when assessed at 1m from the nearest noise sensitive receptor location.

10.2 Furthermore, should the units be found to operate with a tonal component, or have intermittency characteristics (e.g. clicks, buzzes etc.), the units would be required to operate at a level a further 5dB below the above criterion, in line with BS4142.

10.3 The results of the noise survey can therefore be used to determine the design criteria for mechanical services plant at the development by determining the lowest measured LA90 over the survey periods and subtracting 5dB from the measured level.

Table 4466/T6 – Atmospheric Noise Emission Criteria for Plant

Lowest Measured L Atmospheric Noise Location A90 (dB) Emission Criteria (dB) Position 1 44 39 Position 2 41 36 Position 3 40 35 Position 4 42 37

10.4 The detailed design of mechanical services plant associated with the Kingston Arena has not been undertaken at this stage. However, it is likely that the majority of plant items (including air handling equipment and chiller/condenser units) will be located at roof level. This will ensure significant distance and screening attenuation is provided to the worst affected residents.

10.5 Notwithstanding the above, noise from mechanical installations is relatively easily controlled via the use of acoustic attenuators, enclosures, louvres etc.

10.6 As such, we are confident the Local Authority requirements above regarding new items of plant will be fully met and there will therefore be no noise nuisance caused by mechanical services plant associated with the Kingston Arena.

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11.0 Internal Acoustic Environment

11.1 Kingston Arena is proposed as a multi-purpose venue with the potential to host multiple different events simultaneously.

11.2 As such, it is critical that the layout of the building allows for flexible use of each designated space.

11.3 There are currently 4 function rooms indicated in the architect’s proposals, each being able to be completely separate from one another. This includes having separate toilet facilities, emergency exists etc.

11.4 The key to the successful simultaneous operation of these spaces will be ensuring that activities within one space do not prove problematic in the adjacent spaces.

11.5 To this end, it is proposed to use a series of foldable/moveable partitions to create the various function rooms. These partitions will have high acoustic performance ratings in order to maximise sound insulation between adjacent areas and hence the flexibility of the spaces.

11.6 The moveable nature of these partitions combined with the current architectural layouts mean that each of the 3 ground floor function rooms can be connected into one another, thus increasing the room size and further demonstrating the potential flexibility of the space.

11.7 The concept of such flexible spaces is becoming increasing common and can be seen in leisure facilities of this type, commercial offices and educational institutions.

11.8 The detailed design of all internal elements to maximise the functionality of the space will be progressed following planning / licensing approval.

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12.0 Conclusion

12.1 The redevelopment of the Grade II listed, former cinema building at Richmond Road, Kingston is proposed by Kingston Arena Ltd. The proposals involve the operation of a state of the art multi-purpose arena and concert hall at the premises.

12.2 This report examines the acoustic implications of the proposed arena operation with reference to the concerns raised by the Local Authority and the received objections relating to the scheme.

12.3 The existing sound insulating performance of the separating wall between the existing building and the adjacent residential block has been established through on-site testing of the structure. This testing, combined with detailed information on the prevailing background noise levels within the affected residences has facilitated the design of mitigating measures within the arena, to ensure no disturbance to adjacent residences.

12.4 A detailed noise model of the smoking area has been developed in order to assist the design of the area. The results of the model demonstrate that patron noise will be inaudible above the existing background noise level. This is achieved through the installation of noise barriers and screens between the smoking area and the residential receptors.

12.5 The Operating Schedules identify the measures required to control patron access and egress to the arena. These measures shall ensure that noise from such sources is appropriately controlled.

12.6 The Transport Assessment identified the excellent public transport and off street car parking in Kingston. These findings identify that there are unlikely to be any impacts to the road network associated with the operation of Kingston Arena and therefore no subsequent noise impact in terms of general road traffic noise.

12.7 The assessment of noise associated with deliveries to and servicing of the premises have indicated that night-time loading and unloading activities are likely to lead to unacceptable noise levels at the local residents. It is therefore suggested that a Condition be placed on the premises license restricting the hours at which deliveries and loading/unloading activities can occur.

12.8 Fixed mechanical services plant will be designed such that noise emissions are within the criteria required by the Local Authority and therefore not problematic to the local residents. These noise limits are detailed in this report.

12.9 In conclusion, there are acoustic challenges associated with the proposed Kingston Arena development. The implications have been highlighted and are to be addressed through the acoustic design of the arena, the installation of noise limiting equipment and the adoption of noise management strategies.

12.10 Compliance with the recommendations made in this report will ensure that noise associated with the Kingston Arena will not cause a nuisance.

12.11 As such, there is therefore no reason for not granting the Premises Licence on the grounds of noise.

Page 11 of 11

APPENDIX A ACOUSTIC TERMINOLOGY

A brief explanation of the acoustic terminology used in this report is given below: dB : Decibel - Used as a measurement of sound pressure level. It is the logarithmic ratio of the noise being assessed to a standard reference level. dBA : The human ear is more susceptible to mid-frequency noise than the high and low frequencies. To take account of this when measuring noise, the 'A' weighting scale is used so that the measured noise corresponds roughly to the overall level of noise that is discerned by the average human. It is also possible to calculate the 'A' weighted noise level by applying certain corrections to an un-weighted spectrum. The measured or calculated 'A' weighted noise level is known as the dBA level.

Because of being a logarithmic scale noise levels in dBA do not have a linear relationship to each other. For similar noises, a change in noise level of 10dBA represents a doubling or halving of subjective loudness. A change of 3dBA is just perceptible.

LAn (e.g. L A10, LA90 ) If a non-steady noise is to be described it is necessary to know both its level and the degree of fluctuation. The L n indices are used for this purpose, and the term refers to the level exceeded for n% of the time, hence L 10 is the level exceeded for 10% of the time and as such can be regarded as the 'average maximum level'. Similarly, L 90 is the average minimum level and is often used to describe the background noise.

Leq : Leq is defined as a notional steady sound level which, over a stated period of time, would contain the same amount of acoustical energy as the actual, fluctuating sound measured over that period (1 hour).

LAeq : The level of notional steady sound which, over a stated period of time, would have the same A-weighted acoustic energy as the A-weighted fluctuating noise measured over that period.

Lmax : The rms maximum noise level measured over the measurement period.

APPENDIX B ENVIRONMENTAL NOISE SURVEY

XB.1 Instrumentation

The following instrumentation was used for the survey:

Table 4466/TX1 – Equipment Details

Calibration Manufacturer Model Type Serial No. Certificate No. Expiry Date 01dB A&V Type 1 Solo 01 11298 Sound Level Meter 01dB A&V Pre Amplifier PRE 21 S 12021 U6908 30 April 2011 Gras ½“ Microphone MCE 212 45123 01dB-Stell Calibrator Cal 21 35242481 U6906 29 April 2011 01dB A&V Type 1 Solo 01 11595 Sound Level Meter 01dB A&V Pre Amplifier PRE 21 S 12009 U8300 11 February 2012 Gras ½“ Microphone MCE 212 90648 01dB-Stell Calibrator Cal 21 51231453 U8302 15 February 2012

The sound level meters were calibrated both prior to and on completion of the survey with no calibration drifts observed.

XB.2 Survey Periods

Attended noise monitoring was undertaken at four locations over the following periods:

20:00 Saturday 2 April to 06:00 Sunday 3 April 2011 19:00 Monday 4 April to 03:00 Tuesday 5 April 2011

Noise measurements were undertaken over 10 minute sample periods during each hour. These levels have been assumed to reflect the typical level over the relevant hourly period in which they were recorded.

XB.3 Measurement Positions

The following measurement positions were considered as being representative of noise levels at the residential receptors surrounding the site.

Position 1

The microphone was positioned on a tripod 1.2m above ground level on the pavement of Canbury Park Road in front of Houses No 8 & 10 (approximately 40m from Richmond Road).

Position 2

The microphone was positioned on a tripod 1.2m above ground level (0.5m above street level), approximately 3-4m from the front façade of residential building overlooking junction of Richmond Road and Sopwith Way. Position is dominated by traffic noise along Richmond Road and Sopwith Way. Pedestrian movements are frequent, mostly walking along Richmond Road either towards town centre or walking back from it (railway station is very close).

Position 3

For the first hour of the weekend survey the microphone was placed at the entrance of the access road to rear of site. However, this location was dominated by noise from a streetlight transformer; hence the microphone was subsequently moved across the road in front of Clarendon House residential block. The microphone was positioned on a tripod 1.2m above ground level on the pavement of Cowleaze Road and 1m from the building façade (approximately 30m from Richmond Road).

Position 4

The microphone was positioned on a tripod 1.2m above ground level on the pavement of Elm Crescent in front of Sopwith House Flats 70-87.

All measurement positions are indicated on the attached Site Plan 4466/SP1.

XB.4 Meteorological Conditions

Weather conditions over the monitoring period were predominantly dry with only light winds. As such the measurements can be considered to give a satisfactory representation of the prevailing noise climate.

XB.5 Survey Results and Discussion

The following was noted during our visit to site.

Weekend Survey

Position 1

The noise climate at this position is characterised by contributions from various noise sources including traffic along Richmond Road, music originating from and patrons of the Acorn 20 Bar located at the corner of Richmond and Canbury Park Road and external plant serving the office block located on Canbury Park Road. Traffic access to Canbury Park Road was noted to be very limited and although pedestrian movements were frequent, it was not as busy with pedestrians as Richmond Road.

Music and noise from customers inside the Acorn 20 Bar was clearly audible at times. We did not notice big groups of people congregating outside Acorn 20 Bar at any time except at closing time (approximately 20) although people would frequently go out for smoking (groups of 4 -5) but mainly stayed closer to the bar entrance. We also noted that the parking spots in front of the Acorn 20 Bar on Canbury Park Road were used for minicabs/taxis dropping/picking up customers.

Some loud shouting from a group of Acorn Bar patrons was noted late on (around 1am) but they were on the Richmond Road side of the bar. Generally this location gets quieter after the bar closing time (2am).

Table 4466/TX2 – Position 1 (Weekend)

Time LAeq LA90 LAmax No Vehicles Comments 20:00 – 21:00 60.0 51.3 81.8 2 21:00 – 22:00 56.7 50.6 71.1 4 22:00 – 23:00 55.5 51.5 67.9 0 Acorn Bar owner came outside – 23:00 – 24:00 59.4 52.1 81.1 0 conversation close to microphone 00:00 – 01:00 55.7 50.0 72.3 2 Loud car pass-by on Richmond Road – 01:00 – 02:00 60.5 50.4 86.9 0 couple walking in front of microphone 02:00 – 03:00 53.8 47.8 66.5 1 03:00 – 04:00 51.3 45.8 62.2 0 04:00 – 05:00 51.3 44.4 68.2 0 05:00 – 06:00 51.0 44.3 67.6 2

Position 2 (Richmond Road/Sopwith Way)

Traffic is mixed including many buses, motorcycles, etc. Frequent loud music from cars especially towards later part of night. Sirens from emergency vehicles are frequent (either on Richmond Road or coming from town centre).

Thai restaurant is busy (closed approximately midnight). Noise from Acorn 20 Bar can be audible during traffic lulls (bar music when door is open).

Less pedestrians on Richmond Road as time passes but become noisier – patrons of Acorn leave bar screaming and shouting/kicking cans, etc (approximately 1:50am). Acorn was cleared at 1:55am.

Table 4466/TX3 – Position 2 (Weekend)

Time LAeq LA90 LAmax No Vehicles Comments 20:00 – 21:00 65.8 58.0 85.9 200 21:00 – 22:00 79.8 58.0 108.3 149 Siren 22:00 – 23:00 65.2 57.5 83.3 143 23:00 – 24:00 64.8 55.8 81.3 146 00:00 – 01:00 63.8 55.2 75.2 97 01:00 – 02:00 63.5 54.0 76.1 71 02:00 – 03:00 74.4 50.3 99.4 65 Fire engine siren (Richmond Road) 03:00 – 04:00 61.6 47.9 73.7 45 04:00 – 05:00 58.9 40.6 74.9 26 05:00 – 06:00 61.4 48.0 76.6 36

Position 3 (Cowleaze Road)

Cowleaze Road presents very little traffic and is not very busy with pedestrians either (accessing the flats on Carendon House or moving onto/from residential further down the road).

The noise climate in this position was dominated by noise sources on Richmond Road, i.e. traffic movements, music from restaurants/bars and pedestrian movements.

Violets wine bar was generally quiet and closed relatively early.

El Peyote restaurant and cocktail bar starts as restaurant and then moves on to live music followed up by dance music until 2am. Music from El Peyote was particularly loud at times especially when, as it seemed, their front door was left open for long periods of time. Music was clearly audible with door closed as well. After 2am, music was audible from Isha bar further up Richmond Road (closed at 3am). After 3am it is generally quieter with Richmond Road traffic the main noise source as well as people walking along Richmond Road.

Table 4466/TX4 – Position 3 (Weekend)

Time LAeq LA90 LAmax No Vehicles Comments 20:00 – 21:00 58.6 49.9 73.9 11 21:00 – 22:00 61.9 55.1 75.8 6 22:00 – 23:00 59.5 52.0 78.0 5 23:00 – 24:00 55.7 48.3 71.0 2 00:00 – 01:00 60.6 52.7 76.5 7 01:00 – 02:00 70.0 51.8 97.0 5 Ambulance siren 02:00 – 03:00 66.1 46.7 91.1 1 Police Car siren 03:00 – 04:00 54.6 43.3 74.2 1 04:00 – 05:00 52.6 41.6 70.3 0 05:00 – 06:00 50.2 40.1 67.1 0

Position 4

This location is generally quiet. Characterised by tonal plant noise from Business centre; virtually no traffic and pedestrian movements while ambient traffic noise from Richmond Road is audible. People shouting either on Canbury Park Road or Richmond Road also audible.

Table 4466/TX5 – Position 4 (Weekend)

Time LAeq LA90 LAmax No Vehicles Comments 20:00 – 21:00 - - - 21:00 – 22:00 - - - 22:00 – 23:00 - - - 23:00 – 24:00 49.1 47.6 61.8 4 00:00 – 01:00 - - - 01:00 – 02:00 47.5 45.1 65.7 0 02:00 – 03:00 - - - 03:00 – 04:00 48.0 42.9 66.9 0 04:00 – 05:00 - - - 05:00 – 06:00 43.6 41.9 51.2 0

Weekday Survey

Position 1 (Canbury Park)

The noise climate at this position is characterised by contributions from various noise sources including traffic along Richmond Road, in addition to the occasional siren and car horn arising from traffic along this road. Pedestrian and road traffic movements along Canbury Park and external plant serving the office block located on Canbury Park Road. Traffic access to Canbury Park Road was noted to be very limited with the occasional pedestrian movements and was not as busy as Richmond Road.

Generally this location gets quieter as the evening progresses into the early hours of the morning.

Table 4466/TX6 – Position 1 (Weekday)

Time LAeq LA90 LAmax No Vehicles Comments 19:00 – 20:00 60.1 53.8 78.7 2 Person getting in car and leaving outside 20:00 – 21:00 59.1 53.2 78.6 4 No.12 Passer by chatting on phone, shouting on 21:00 – 22:00 62 53.9 84.3 1 Richmond Road 22:00 – 23:00 61.9 51.3 91 0 Pedestrians asking questions about what I 23:00 – 24:00 60.6 50.7 85.9 1 was doing, car door shutting Pedestrian movements/chatting on 00:00 – 01:00 58 49.2 84.8 0 Canbury Park 01:00 – 02:00 58.4 48.4 85.1 0 Loud motorbike along Richmond Road 02:00 – 03:00 53.5 46.7 65.8 0

Position 2 (Richmond Road/Sopwith Way)

Traffic is mixed including many busses, motorcycles, etc. Frequent loud music also occurs from cars. Sirens from emergency vehicles are frequent (either on Richmond Road or coming from town centre).

Thai restaurant is relatively quiet with only a few customers throughout the evening. There are fewer pedestrians on Richmond Road as time passes by but there is the occasional rise in noise levels from passers by raising their voices.

Table 4466/TX7 – Position 2 (Weekday)

Time LAeq LA90 LAmax No Vehicles Comments 19:00 – 20:00 65.8 57.8 80.8 206 Dragster car engine revving 20:00 – 21:00 64.6 58 79.8 162 Motorbike revving, pedestrians shouting 21:00 – 22:00 65.5 56.7 83.8 108 along Richmond Road 22:00 – 23:00 64.9 56.3 81.8 110 23:00 – 24:00 63.8 53.2 72.9 60 Moped & skateboarder, pedestrians loud 00:00 – 01:00 63.3 51.6 74.6 51 talking, laughing and singing 01:00 – 02:00 61.7 45.6 74.2 22 2 motorbikes accelerating 02:00 – 03:00 59.9 42 73.7 24 Raised voice of passer by

Position 3 (Cowleaze Road)

Cowleaze Road presents very little traffic and is not very busy with pedestrians either (accessing the flats on Carendon House or passing by to access residential properties further down the road).

The noise climate in this position was dominated by traffic movements with the occasional siren and car horn up until approximately 1am

Table 4466/TX8 – Position 3 (Weekday)

Time LAeq LA90 LAmax No Vehicles Comments Residents recycling glass, residents talking 19:00 – 20:00 62 52.5 81.9 6 opposite measurement position 20:00 – 21:00 61.2 51.3 77.9 1 Motorbike revving Pedestrians chatting down Cowleaze 21:00 – 22:00 61.7 51.2 78.9 6 Road, 2 motorbikes revving 22:00 – 23:00 62.5 50.6 86.9 0 Group of lads getting in car and leaving on 23:00 – 24:00 60.5 47.7 92.1 1 Cowleaze Road 00:00 – 01:00 59 47.2 80.3 2 01:00 – 02:00 56 45.5 72.1 0 Car gears clogging Residents loud conversation entering 02:00 – 03:00 54.3 44.1 78.7 0 Clarendon House

Position 4 (Elm Crescent)

This location is generally very quiet. Characterised by very tonal plant noise from Business centre; virtually no traffic and pedestrian movements while ambient traffic noise from Richmond Road is audible. People shouting either on Canbury Park Road or Richmond Road were also audible.

Table 4466/TX9 – Position 4 (Weekday)

Time LAeq LA90 LAmax No Vehicles Comments 19:00 – 20:00 - - - - 20:00 – 21:00 51 48.4 59.5 0 21:00 – 22:00 - - - - 22:00 – 23:00 - - - - 23:00 – 24:00 48.2 45.8 58.8 0 00:00 – 01:00 - - - - 01:00 – 02:00 - - - - 02:00 – 03:00 44.5 42.2 60.6 0

Position 3

Position 2 Position 4

Position 1

Kingston Arena Figure 4466/SP1

7 June 2011 Site Plan and 104 The Foundry Annexe Measurement Positions Not to Scale 65 Glasshill St, London SE1 0QR Tel:020 7953 7233 Fax: 020 7953 7236

Kingston Arena Ltd

Kingston Arena June 2011

Transport Report

colinbuchanan.com

Kingston Arena Transport Report

Project No: 19969-1-01 June 2011

20 Eastbourne Terrace, London, W2 6LG Email : [email protected]

Prepared by: Approved by:

______Louis Lau Jenny Baker

Status: Final Issue no: 1 Date: 02 June 2011 transport report - final.doc

(C) Copyright Colin Buchanan and Partners Limited. All rights reserved. This report has been prepared for the exclusive use of the commissioning party and unless otherwise agreed in writing by Colin Buchanan and Partners Limited, no other party may copy, reproduce, distribute, make use of, or rely on the contents of the report. No liability is accepted by Colin Buchanan and Partners Limited for any use of this report, other than for the purposes for which it was originally prepared and provided. Opinions and information provided in this report are on the basis of Colin Buchanan and Partners Limited using due skill, care and diligence in the preparation of the same and no explicit warranty is provided as to their accuracy. It should be noted and is expressly stated that no independent verification of any of the documents or information supplied to Colin Buchanan and Partners Limited has been made

Kingston Arena Transport Report

Contents

1 Introduction 4 1.1 Introduction 4 1.2 Report Structure 4 2 Existing Transport Conditions 5 2.1 Introduction 5 2.2 Public Transport Accessibility Level (PTAL) 5 2.3 Rail Links 5 2.4 Bus Services 6 2.5 Taxi ranks 8 2.6 Off-Street Car Parks 8 2.7 On-Street Parking 9 2.8 Coach Drop-Off and Pick-Up 10 3 Objections and Responses 11 3.1 Objections 11 3.2 Footway Widths 11 3.3 Parking 11 3.4 Taxi 13 3.5 Public Transport 13 3.6 Deliveries and Servicing 13 3.7 Traffic Increases 14 4 Summary and Conclusion 15 4.1 Existing Transport Conditions 15 4.2 Objections 15 4.3 Conclusion 15 GLOSSARY

Kingston Arena Transport Report

1 Introduction

1.1 Introduction 1.1.1 Colin Buchanan (CB) have been instructed by Kingston Arena Ltd to provide advice on transport related matters associated with the Kingston Arena project. Kingston Arena Ltd. is applying for permission to operate a state of the art multi-purpose arena and concert hall in a Grade II listed former cinema building in Richmond Road, Kingston Upon Thames. The existing building was a purpose built cinema capable of seating over 2000 people in a single screen auditorium. The demand for cinemas of this scale has disappeared and in more recent times the building was used as a bingo hall. It is currently vacant.

1.1.2 The new premises will boast the latest in audio visual capabilities which will allow high quality TV pictures to be filmed in or screened in each or all of the entertainment spaces, putting Kingston upon Thames at the heart of international and multi-national concerts, sporting events, orchestral and operatic performances. The Arena will provide a safe purpose built environment for the whole family. The premises will have acoustic moveable walls which can sub-divide the arena into up to five separate performance spaces. The main performance space will have a hydraulic stage.

1.1.3 An application for the licence for the new premises was submitted in early 2011 and a number of objections were registered to this applications. This report examines the transport infrastructure that serves the site and reviews this against the transport related objections that have been received.

1.2 Report Structure 1.2.1 This report is structured as follows: Section 2 identifies the transport infrastructure around the site. Section 3 reviews the objections that have been made and identifies how the transport infrastructure is in place to deal with these. Section 4 provides a brief summary and conclusion.

Kingston Arena Transport Report

2 Existing Transport Conditions

2.1 Introduction 2.1.1 The Kingston Arena site is located on the A307 Richmond Road on the north-eastern corner of its junction with Canbury Park Road adjacent to the junction of A307/Sopwith Way. The junction is signal controlled with toucan crossing facilities provided on both arms. The A307 is one-way southbound and three lanes are provided on the junction approach. Sopwith Way is one-way southeast bound with three lanes provided on its approach.

2.1.2 Canbury Park Road lies to the south of the site and is one-way eastbound with a 20mph speed limit and residents on-street parking. A raised entry treatment is provided at its junction with the A307.

2.1.3 A shared footway-cycleway is provided along the eastern side of the A307 along the frontage of the site and along Canbury Park Road. A segregated cycle facility is provided along the western side of the A307 towards the station.

2.1.4 Photos of the road network surrounding the site are provided in Appendix 1.

2.2 Public Transport Accessibility Level (PTAL) 2.2.1 The development site is located in an area of Kingston which a PTAL of 6a.. PTAL is a measure of the accessibility of a location based on the distance from the nearest public transport stops and service frequency at those stops. The result is a grade from 1-6 (including sub-divisions 1a, 1b, 6a and 6b), where a PTAL of 1a indicates extremely poor access to the location by public transport, and a PTAL of 6b indicates excellent access by public transport. It is therefore clear that the site benefits from excellent accessibility by public transport.

2.2.2 An overground railway station providing links to central London, numerous bus services (including night buses) and taxi ranks are all located within walking distance of the site mean that this site is ideally located to encourage sustainable travel whilst having minimal impact on traffic generation and residents’ parking availability.

2.3 Rail Links 2.3.1 The site is located on Richmond Road just under 100m from Kingston Railway Station, which can be viewed from the site itself.

2.3.2 Table 2.1 below illustrates the frequency of the overground train services operating from Kingston National Rail Station and the hours of the first and last trains. A map of the rail route serving Kingston can be seen at Appendix 2.

Kingston Arena Transport Report

Table 2.1: Train services from Kingston on Saturdays

From To Via Frequency First Train Last Train (per hour) Twickenham London Waterloo Kingston 4 05:04 23:49 Teddington London Waterloo Kingston 4 05:04 23:49 London Waterloo Shepperton Teddington 4 06:40 00:25 London Waterloo Strawberry Hill Teddington 4 05:04 23:49 London Waterloo London Waterloo Richmond 4 06:29 23:29

2.3.3 The table above shows that the train services between Kingston station, London Waterloo and southwest London are frequent and continue to run beyond 11pm on Saturday nights. Rail services to and from Surbiton operate approximately an hour later and this station can be accessed by bus from Kingston town centre.

2.4 Bus Services 2.4.1 Cromwell Road Bus Station is situated less than 200m from the development site and Fairfield Bus Station is located approximately 400m from the site.

2.4.2 21 bus services operate from Kingston Town Centre including 8 night bus services. A bus stop located immediately outside the venue on Richmond Road is served by 5 bus services including one night bus service.

2.4.3 The frequency of all services operating from Kingston on Saturday evenings is outlined in the table below.

Kingston Arena Transport Report

Table 2.2: Bus Frequencies (Saturdays after 7pm) – Kingston Town Centre

Bus Route Towards 24 hour Saturday evening service Frequency Bus/Hour 57 Clapham Park 9 Every 12 minutes 5 65 Ealing 9 Every 12 minutes 5 71 Chessington Every 12 minutes 5 85 Putney 9 Every 10 minutes 6 111 Heathrow 9 Every 15 minutes 4 131 Tooting Every 12 minutes 5 213 Sutton Every 15 minutes 4 216 Staines Every 30 minutes 2 281 Tolworth 9 Every 12 minutes 5 Hounslow 9 Every 12 minutes 5 285 Heathrow 9 Every 15 minutes 4 371 Richmond Every 15 minutes 4 406 Epsom Every 30 minutes 2 411 West Moseley Every hour 1 418 Epsom Every 30 minutes 2 465 Dorking Every hour 1 K1 New Malden Station Every 20 minutes 3 K2 Hook Every 20 minutes 3 K3 Esher Every 30 minutes 2 Roehampton Vale Every 30 minutes 2 K4 Mansfield Estate Every hour 1 K5 Ham Every hour 1 Morden Every hour 1 N87 Aldwych Every 10 minutes 6 TOTAL PER HOUR 79

2.4.4 The table above shows that a total of 79 buses per hour operate from Kingston Town Centre on Saturday evenings after 7pm.

2.4.5 The frequency of overnight bus services reduces later and after 1am, there are 23 buses per hour operating (see Table 2.3).

Table 2.3: Bus Frequencies (after 1am) – Kingston Town Centre

Bus Route Towards 24 hour Sunday 1am to 4am service Frequency Bus/Hour 57 Clapham Park 9 Every 20 minutes 3 65 Ealing 9 Every 30 minutes 2 85 Putney 9 Every 30 minutes 2 111 Heathrow 9 Every 30 minutes 2 213 Sutton 9 Every 30 minutes 2 281 Tolworth 9 Every 30 minutes 2 Hounslow 9 Every 30 minutes 2 285 Heathrow 9 Every 30 minutes 2 N87 Aldwych Every 10 minutes 6 TOTAL PER HOUR 23

Kingston Arena Transport Report

2.4.6 A figure illustrating the locations of the bus stops in Kingston Town Centre and a map of bus routes are provided in Appendix 3.

2.5 Taxi ranks 2.5.1 Kingston Town Centre is well-served by taxi ranks and the location and operating times of these ranks is provided in the table below.

Table 2.4: Taxi Ranks

Location of taxi rank Distance from Hours of service Development Site Kingston Station forecourt 77m 5am – 11:30pm Clarence Street by John Lewis (1st 480m 8pm – 7am portion) Clarence Street by John Lewis (2nd 480m 10pm - 7am portion) Clarence Street by Oceana 160m 10pm - 7am Clarence Street by Weston Park 320m 24 hours High Street, Kingston 800m 7pm - 3am Eden Street, Kingston 480m 24 hours St James Road, Kingston 800m 7pm – 7am Wood Street, Kingston 480m 11:30pm – 01:30am

2.5.2 There are a total of 9 taxi ranks situated within 800m of the development site and 7 of these are less than 500m away. Two of these operate 24 hours a day and all but one operate beyond midnight.

2.5.3 A map showing the location of these taxi ranks is provided in Appendix 4.

2.6 Off-Street Car Parks 2.6.1 17 off-street car parks are provided in and around Kingston Town Centre. The table below outlines the distances of these car parks from the site and the number of spaces provided. Car parks that we understand to be available overnight have been shown highlighted.

Kingston Arena Transport Report

Table 2.5: Off-Street parking areas

Car Park Distance from Site No of spaces Sainsburys, Sury Basin 320m 431 Seven Kings, Skerne Road 480m 703 Canbury Place 80m 107 Bentall Centre 320m 985 John Lewis 480m 705 Bishop’s Hall 800m 70 Eden Walk 800m 725 Neville House 480m 30 Fairfields 320m 310 Cattle Market 320m 588 Ashdown Road 480m 172 Ashdown Road (2) 640m 92 Brook Street 640m 100 Guildhall 800m 71 St James Road 640m 380 The Rose 960m 417 The Bittons 1100m 803 TOTAL SPACES 6,689

2.6.2 Of the total 6689 off-street car parkings spaces identified, we understand that 2193 are accessible overnight.

2.6.3 The opening hours of the five closest car parks to the site (within 320m of the site) are: Sainsburys car park on Sury Basin which is free outside the hours of Mon-Sat 8:30-18:30 and Sun 11:00-17:00 (i.e accessible 24hrs a day) Canbury Place to the north of Sopwith Way which is free outside the hours of Mon- Sat 8am-22:30 and Sun 11:00-22:30 (i.e. accessible 24hrs a day) Fairfields is open 24 hours Monday to Sunday Bentall Centre remains open until 1am on Friday and Saturday nights Cattle Market closes at 22:30 every day of the week 2.6.4 . A full list of the car parks and their opening hours is provided in Appendix 5.

2.6.5 A map showing the location of the car parks is provided in Appendix 6.

2.7 On-Street Parking 2.7.1 The development site lies on the boundary of two controlled parking zones. Canbury Park Road lies in Canbury Zone B. The section of Canbury Park Road which lies closest to the development site lies in a CPZ which operates Mon-Sat 8:30am-10:30pm and Sun 11am-10:30pm whilst the eastern section of Canbury Park Road to the east of Elm Road lies in the same zone but has different operational hours of Mon-Sat 8:30am-6:30pm. The area to the south of the development site towards Kingston Town Centre lies in Zone A1 (Inner Area and Town Centre Area) and operates Mon-Sat 8:30am-10:30pm and Sun 11:00am-10:30pm.

2.7.2 Therefore, visitors to the site would only be permitted to park in on-street bays along the western section of Canbury Park Road after 10:30pm Mon-Sat. Double yellow lines waiting restrictions are provided along the north side of Canbury Park Road and therefore parking is not permitted at any time.

Kingston Arena Transport Report

2.7.3 A map illustrating the controlled parking zones in the vicinity of the development site is provided in Appendix 7.

2.8 Coach Drop-Off and Pick-Up 2.8.1 Coach stops are situated at the following locations in Kingston: Fairfield Road (1 bay – No charge) Available 24 hours. Maximum stay 1 hour - No return within 2 hours. High Street, Kingston (opposite Rose Theatre) ( 1 bay - No charge) Available 24 hours. Maximum stay 30 minutes - No return within 1 hour Old London Road, Kingston (1 bay – No charge). Available 24 hours. Maximum stay 1 hour - No return within 2 hours. Thameside, Kingston (1 bay – No charge). Available 24 hours. Maximum stay 30 minutes - No return within 2 hours. 2.8.2 A map of these locations is provided in Appendix 8.

Kingston Arena Transport Report

3 Objections and Responses

3.1 Objections 3.1.1 A summary schedule of the objections that have been made is included in Appendix 9. There are a number of transport related points that are common to a number of the responses. These can be grouped as follows: Footway width and queuing Parking Taxis Public Transport Increased traffic Deliveries and servicing 3.1.2 Each of these elements is covered in the following paragraphs.

3.2 Footway Widths 3.2.1 It is stated in a number of responses that the pavement at entrance is narrow and edged by a cycle lane. It would therefore difficult to pass by while customers are queuing. No protection barriers exist between the pavement and road.

3.2.2 The pavement outside the main entrance along Richmond Road is approximately 4 metres wide in total. Currently this pavement consists of a 2m wide tarmac shared cycle and pedestrian route and a further 2 m wide strip in front of the building. At the section of pavement where Richmond Road joins Canbury Park Road, the width of the pedal cycle and pedestrian way is 5m wide. The concrete slab paved area measures approximately 2.3m wide. The section of Canbury Park Road fronting the building has a 2m wide cycleway and 2.3 wide footway. There is also a 2.3 m wide private concrete slab paved area delineated by a row of collapsible bollards.

3.2.3 In accordance to the Manual for Street, the minimum unobstructed width for pedestrian should be 2m. The existing footways are substantially above this recommended width.

3.2.4 The event management plan will commit to maintain this minimum pedestrian footway width at all times. This will be achieved by the management of any queues. The lobby design incorporates queuing space within the building which will accommodate 200 people. There is sufficient width available outside the building to provide a cordoned area for queuing to take place, whilst still maintaining a 2m wide footway for public use.

3.2.5 There is currently no pedestrian guard rail along either the A307 or Canbury Park Road. Current best practice is moving away from the provision of this type of street furniture in urban areas in order to achieve a less cluttered street environment. However, if the Highway Authority felt it was appropriate to install pedestrian guard railing in this location the promoter of the venue would be prepared to contribute financially to its installation. Alternatively, as the venue will not be occupied to capacity at all times, it may be more appropriate to utilise temporary barriers that are only installed for major events. Again, the promoter of the venue would be prepared to fund these and incorporate their deployment into the management strategy for the venue.

3.3 Parking Private Car Parks

Kingston Arena Transport Report

3.3.1 One response raises the concern that the Regent Court car park (a non-gated car park) could be used by people visiting the venue.

3.3.2 The Regent Court car park is obvious to the casual observer as being a private car park and is therefore unlikely to be used by unauthorised visitors. Its use is presumably managed by a the owners of the building or their management company and if any unauthorised parking did take place it would fall within their remit to enforce against it by having the vehicle removed.

On-Street Parking

3.3.3 A number of respondents are concerned that Canbury Park Road is used for parking; people returning to cars late at night cause noise and litter. It is identified that Controlled Parking Zones on the road finish at 6.30pm making it difficult for residents to park when returning home.

3.3.4 The site is located within the Canbury Controlled Parking Zone (CPZ) B (see Appendix 6). Parking bays within the zone provide a mixture of disabled spaces, free spaces, permit holder spaces and share use spaces. The CPZ is divided into 5 sub-zone with different times of operation.

3.3.5 It can be seen from the figure that the site is located within the Town Centre Area sub- zone of the CPZ and details of the restrictions are Monday to Saturday 8.30am to 10.30pm and Sunday 11am to 10.30pm including bank and public holiday. The spaces that directly front the site are all designated for resident permit holders only.

3.3.6 It can be seen from the above parking restriction that any non-permit holders would not be able to park along the section of Canbury Park Road, west of Elm Road, until 10.30pm at anytime. As events will normally start before the end of this control period any non- resident permit parking can be enforced.

3.3.7 To the east of the site the Main Area sub-zone covers the majority area of CPZ and the restriction on parking in this area is Monday to Saturday 8.30am to 6.30pm. This sub- zone starts approximately 250m from the site. Referring back to Table 2.5, it can be seen that the Canbury Place car park, which is open 24hours a day and has 107 car parking spaces, is 80m from the site and other 24hr car parks are just over 300m away. Marketing and ticket information for the venue will encourage visitors to travel by public transport and will also include details of off-street car parking locations. On this basis it is unlikely that visitors will choose to park on-street when off-street facilities are available a similar distance away. However, if monitoring identifies that on-street parking within the Main Area sub-zone is adversely affected by the venue the promoter would be willing to fund an extension of the hours of operation of the park of the Main Area sub-zone closest to the site. In 2008 / 2009 the Royal Borough of Kingston Upon Thames generated a surplus of £1,326,803.82 from enforcing on-street parking and bus lane misuse. Any extension of the hours of control would therefore benefit existing residents and potentially increase revenue for the Local Authority.

Off-Street Parking

3.3.8 Lack of parking and inadequate parking facilities in the area are also identified as being an issue. However, within a 1.5km radius of the site there are 6,680 off-street car parking spaces available during weekdays. The amount of off-street parking available increases to 6,834 spaces during the weekend. 2198 off-street parking spaces are provided in car parks that are open over-night. The Kingston Town Centre Car Parking Strategy includes information on car parking occupancy in the town centre. An extract of this is shown at

Kingston Arena Transport Report

Appendix 10, which identified that on Saturday 10th May 2003 parking occupancy in the town centre off-street car parks was below 500 spaces after 18:30.

3.3.9 Government transport policy (Planning Policy Guideline 13) specifically identifies that local authorities should:

’encourage the shared use of parking, particularly in town centres and as part of major proposals: for example offices and leisure uses (such as cinemas) might share parking because the peak levels of use do not coincide’.

3.3.10 There is a substantial amount of town centre parking in Kingston associated with retail uses that are at their busiest during the day, but are less well used in the evenings. The use of the extensive parking that already exists within the town is therefore compliant with current policy.

3.4 Taxi 3.4.1 A number of responses indicate that taxi services will cause disruption, queuing and double parking. It is also asked where the nearest taxi ranks to the site are.

3.4.2 Dedicated pick-up and drop off points will be identified for any events and there will be a marshalling strategy for taxis. There are existing double yellow line fronting the site which prohibit vehicles stopping or waiting at anytime and these are enforceable.

3.4.3 The nearest taxi rank is located at the Station, less than 80m from the site, but this is not in use after 11.30pm. At Eden Street outside the Oceana night club, which is within 160m walk (less than 3 minutes) from the site, there is an overnight taxi rank available.

3.5 Public Transport 3.5.1 One respondent identified that the forms of transport after 11.49pm from Kingston are by car, taxi, coach or bus and so it will take hours to disperse the crowd, Train service will not accommodate customers travelling home so late.

3.5.2 As identified earlier in this report there are eight 24-hour bus services from the town centre and there are eight taxi rank located within the Town Centre of which 4 are marshalled. In addition, there is extensive off-street town centre car parking available for those that choose to drive to the venue. Kingston also has an extensive residential catchment area around the core of the town centre. This makes the site ideal for access and egress by all modes of transport, day and night.

3.6 Deliveries and Servicing 3.6.1 The responses on this are that deliveries through the narrow alleyway will increase noise, disruption, fumes etc. to the school playground and a question on where the lorries transporting equipment are going to park.

3.6.2 The existing building was constructed in the 1930’s and is Grade 2 listed. No significant changes are therefore likely to be permitted, particularly not the to the external envelope of the building. Deliveries will therefore make use of the existing facility that from Cowleaze Road that was provided as part of the original building. It should be noted that the existing buildings existing permitted use is as a cinema able to accommodate over 2000 people and we would therefore not anticipate that the demand for servicing would not be substantially greater with the proposed new use.

Kingston Arena Transport Report

3.7 Traffic Increases 3.7.1 Increased traffic associated with the venue is raised as an issue within the responses.

3.7.2 The venues town centre location, excellent availability of public transport and nature of the proposed use mean that traffic generation is unlikely to be high and would occur outside the normal peak periods for background traffic in the area. The impact on highway capacity is therefore likely to be insignificant.

Kingston Arena Transport Report

4 Summary and Conclusion

4.1 Existing Transport Conditions 4.1.1 Section 2 of this report identifies the existing transport conditions around the site. In summary: The site has a Public Transport Accessibility Level of 6a, meaning its accessibility by public transport is excellent. The rail station is less than 100m away and has frequent services into central London. Buses stop immediately outside the site and there are two bus stations within 400m of the site. There are a total of 21 bus routes serving Kingston Town Centre, 8 of which are night buses. After 7pm on a Saturday evening there are 79 buses an hour operating from the town centre and this reduces to 23 buses per hour after 1am. There are eight taxi rank facilities within the town centre, the closest is less than 80m away at the station and the nearest overnight rank is 160m away. There are over 6500 town centre off-street parking spaces available in Kingston and over 2000 of these are available overnight. The vast majority of these being within 10 minutes walk of the site. Car park occupancy surveys in 2003 indicated that after 6.30pm on a Saturday town centre off-street parking was below 500 vehicles, indicating that there is a substantial amount of spare capacity. On street parking in the area immediately around the site is designated for resident permit holders only up until 10:30pm Monday to Saturday. Further afield the hours of control end earlier at 6.30pm/

4.2 Objections 4.2.1 A full response to the transport related issues that are raised are given in Section 3. The majority of objections related to transport focus on parking and footway widths.

4.2.2 The area around the site is covered by a CPZ, with the on-street parking adjacent to the site being designated for resident permit holders only up until 10.30pm. There is an abundance of off-street parking within the town centre, with over 2000 spaces accessible overnight. The parking controls will discourage on-street parking by visitors to the venue, whilst the availability and use of off-street car parks will be encouraged within marketing and ticketing material.

4.2.3 The footways on the boundaries around the site are all at least double the minimum recommended 2m width identified within the Manual for Streets. Queuing facilities will be provided within the lobby of the building, but there is sufficient space to accommodate queues on the footway whilst still maintaining a clear 2m wide route for other pedestrians. The management strategy for the site will ensure that this minimum clear space is maintained.

4.3 Conclusion 4.3.1 In conclusion, CB are of the view that the site has excellent accessibility by sustainable modes of transport, both day and night. There is extensive town centre car parking that is likely to be under-utilised when demand is being generated by this proposal and the parking controls in the surrounding area will discourage visitors from parking on-street. The footways adjacent to the site are significantly wider than the minimum recommended

Kingston Arena Transport Report

2m and have adequate space to accommodate any queuing associated with the proposal whilst still maintaining a safe pedestrian route.

Kingston Arena Transport Report

GLOSSARY

Manual for Streets (MfS) Is a design guide that is expected to be used predominantly for the design, construction, adoption and maintenance of new residential streets, but it is also applicable to existing residential streets subject to re-design. For new streets, MfS advocates a return to more traditional patterns which are easier to assimilate into existing built-up areas and which have been proven to stand the test of time in many ways. The scope of the Manual for Streets was extended with the publication of Manual for Streets 2 which builds on the philosophies set out in Manual for Streets and demonstrates through guidance and case studies how they can be extended beyond residential streets to encompass both urban and rural situations. It fills the perceived gap in design advice that lies between Manual for Streets and the design standards for trunk roads as set out in the Design Manual for Roads and Bridges

PTAL Public Transport Accessibility Level. A measure of the accessibility of a location based on the distance from the nearest public transport stops, and service frequency at those stops. The result is a grade from 1-6 (including sub-divisions 1a, 1b, 6a and 6b), where a PTAL of 1a indicates extremely poor access to the location by public transport, and a PTAL of 6b indicates excellent access by public transport. toucan A signal controlled crossing for both pedestrians and cycles

Kingston Arena Transport Report

Appendix 1 – Site Photos

Figure 1: A307/Sopwith Way

Figure 2: Canbury Park Road

Figure 3: Shared-use route along Canbury Park Road

King Kingston Arena Transport Report

Figure 4: View of the Railway Station from the development site

Figure 5: Cromwell Road Bus Station

Figure 6: Bus Stop outside venue

Kingston Arena Transport Report

Figure 7: Taxi Rank outside Oceana nightclub

Figure 8: Canbury Park Road parking

Kingston Arena Transport Report

Appendix 2

Kingston Arena Transport Report

Appendix 3

Bus Stop Site Location y w ✚ y x Night buses Day busesincluding24-hourroutes Route finder Kingston Buses from to Heathrow

N87 ot Towards Route Towards Route 216 X26 481 465 418 411 406 371 285 Sutton Tooting Broadway 281 Heathrow Terminals 1,2,3 216 213 131 111 57Clapham Park K2 K1 K5 K4 K3 85 71 65 5Chessington Worldof 65 Kingston Roehampton Vale Mondays toFridays termstimesonly Mondays andFridays only Mondays toSaturdays except evenings Mondays toSaturdays only Limited stop Hanworth 285 Hampton Schools to Staines Airport Hatton Cross Feltham Hanworth Road Sunbury Village Hook Ne Univ West Middlesex Dorking Epsom West Molesey Epsom Richmond Heathrow Terminals 1,2,3 Tolworth Hounslow Staines Putney Bridge Chessington Ealing Broadway Mor Ham Mansfield Park Kingston Hospital Esher West Croydon Heathrow Terminals 1,2,3 Aldwych Adventures X26 Three Fishes Swan Nurserylands w Malden den ✚ ersity Hospital ✚ The Avenue Hospital Hanworth Road Hanworth y Hanworth x Duke ofYork Hampton y ✚ to Heathrow Library Uxbridge Park Road x Airport Road Apex Corner C2, D2,F A13/A14, D1,H,J A12, P3,Q Bus stops A3, D1,H,J A3, D2,F A10, P1,R A3, D2,F A1, C1,E3,K A5/A6, P3,Q A3, D2,F, N E1, G,P3,Q A9, P2,R A1, B2,C1,E2 A2, B1,C1,E2 A7/A8, P2,R A2, C1,E2,K A15/A16, D2,F E3, G,T, U A2, B1,C1,E2 Bus stops A1, B1,C2,E3 C2, D1,H,J A1, C1,E2,K A1, C1,E2,G C2, D2,F A1, C1,E2,G A2, B2,C1,E2,V A1, N P3, T A2, B1,C1,E2 A3, D1,F, V Staines Road Sainsbury’s Hampton The Fountain HAMPTON 111 High Street Hill Hampton Thames Street Other buses Hampton 461 471 Staines Staines 451 Towards 218 Route Esher High Street 6 Riverhill Roehampton Vale KU1/KU3 Hersham 965 Guildford 515/515A 514 513 Downside K3 Molesey to West 411 281 Twickenham Whitton Hounslow Stanley Road Fulwell Hampton CourtGreen Twickenham Teddington Broad Street for Palace Staines Woking Halls ofR Seething W University Campus (via B Teddington Claygate Green Police Station HOUNSLOW Admiral Nelson Claygate Bus Station Sandy Lane (not X26) yfleet) Tesco East Molesey Police Station East Molesey Hampton Court Palace Court Hampton King Street ✚ ✚ ✚ w esidenc ✚ (not X26) ✚ Hinchley Wood ells HAMPTON ✚ COURT e v v Bus stops A11, P1,R B1 A2 A3, D2,F, V A3, D1,H,J A3, D1,H,J A11, P1,R A12, D1,H,J A11, P1,R A12, D1,H,J Court Road Teddington Hampton Park House Hampton to MansfieldPark Hospital University Middlesex to West 481 Portsmouth Road Wick Lock Woodbines Avenue to Dorking Balaclava Road Gladstone Road Hook Road Hook Ewell Road Ditton Long Dittons K5 RICHMOND

River Thames to EalingBroadway Library 465 Broughton K4

Avenue K Ham Dysart Avenue Dukes Avenue/

Avenue

University and

Dysart

M A

R K E T

PLA Surbiton C HIG E N

H P1 County Hall S J T R

E Hall Road

Kingston E W Kingston O O KINGSTON 85 T P2 P3 D

STATION CLARENCE ST. CLARENCE H

Ashburnham S

K2 Ditton Road Upper BrightonRoad EDEN WALK EDEN

Kew Gardens T 71 65

Lovelace Gardens Upper BrightonRoad RE

Q D E HOOK Richmond Road HAM

E T G R

N F 65 World ofAdventures to Chessington RO ST. BROOK E1 I F

E2 E

E3 A S R

SURBITON T K S O IN

R S

H E G

E A O

A S D T T L E S S T . P C D U

D2 W G

F O W A D1

L A W T

I Y

T E

A T

H N

R D R

D E . N WH CE ST. RICHMOND RD.

E CANBURY ATF for stops I F

E The Dysart Petersham

C Dukes Avenue Richmond Road/ Ham

V L L D W CROMWELL ROAD

A A1 A O

Y O

I BUS STATION N

Thornhill Road W R

R D A2

F L

O B2 O

I E

E A

M N

F A3

L A4 to Richmond Z

Hook A PARK B1 Hail &Ride

Bus Station

D R E

I Assembly R O Surbiton

F A Fairfield South

I N

L Rooms

E D R section RO

L O D A16 BUS STATION

D . Avenue Road R R A St. Mark’s Church St. Mark’s Hill

D R T FAIRFIELD D

O H QUEEN . ELM ROAD

D ELIZABETH RD. C1 C2 Lingfield Avenue Avenue Cardinal Wych Elm Canbury Norbiton Tudor Drive Lower MarshLane The Cardinal (not X26) Church Park Road Queens Road Richmond GateHotel Villiers Road Tolworth Hospital Lower Mortlake Road/Dee Road Dawson Road Hill Road Surbiton Surbiton Hospital Richmond Tudor Drive Park Road Industrial Estate Chessington Tolworth Broadway Cox Lane Berrylands Kingston Hill 371 Kingston Vale Cambridge Road Queens Road Cambridge Grove Lower MarshLane Villiers Avenue Raeburn Avenue (not X26) Franks Avenue Kingston Road ROEHAMPTON Norbiton California Road Edith Gardens Kingston University South Park Road King Charles Ewell Road 281 South Lane Kingston Hill (not X26) Grove Robin HoodLane Roehampton Vale Roehampton Southwood Hail &Ride section Malden Manor K4 K2 Green Lane South Lane Putney Heath Worcester ParkRoad Drive Hail &Ride Kingston Road section Road Douglas Tolworth Medfield Street Sunray Estate Hail &Ride Gloucester Road section Crescent Bowness Road Nelson Road Rodney Hospital Kingston New Malden North Cheam Lane West Asda Coombe Traps Lane Queen Victoria Kingston Road Clarence Avenue The Triangle Green Man Ruxley Lane Cheam Village Way Shops Robin Hood Kingston Vale Putney K3 406 Wallington Green to Epsom Broadway Park Worcester Police Station New Malden Fountain 418 K1 NEW Carshalton Putney Bridge Sutton 85 South Wimbledon Tooting Broadway High Street River Thames Motspur Park St. Leonard’s Church Information correct from 4July2009 © copyrightTransport forLondon Streatham Hill Colliers Wood Merton Abbey Bushey Clapham Park Raynes Park MALDEN Road Wimbledon Streatham SUTTON Atkins Road St. NicholasWay Sutton 57 Shannon CROYDON Hail &Ride Corner Bus Garage Sutton section East Croydon 213 West Croydon Barnes Lane Level Crossing Wellesley Road Wimbledon 131 West Croydon Hail &Ride Morden Aldwych section Chase Lane Barnes West N87 X26 K5 to

TFL15866.06.09 (F) Night buses from Kingston

Ealing Broadway 65

Heston South Ealing EALING N87 St. LeonardÕs Church Hounslow East WEST Aldwych Brentford WatermanÕs Centre 85 Heston Health Centre END Kew Bridge Putney Bridge 281 Strand Hounslow Bus Station River Thames Cranford Trafalgar Square Ramada for Charing Cross London Heathrow HOUNSLOW Hatton Cross Kew Gardens Victoria Gate Putney Key Hounslow PUTNEY High Street Hanworth Road Harlington Corner Minimax Richmond Westminster Ø— Corner Duke of York RICHMOND Connections with London Underground Whitton Admiral Nelson Putney u Connections with London Overground Heathrow Richmond George Street Millbank Airport North Feltham R Connections with National Rail Heathrow Twickenham 57 Visitors Centre Petersham The Dysart Arms Putney Heath h Connections with Tramlink Green Man Clapham Park Atkins Road A Twickenham Ham Common Heathrow King Street Red discs show the bus stop you need for your chosen bus Terminals 1,2,3 Hanworth Roehampton Streatham Central Bus Station Library Hanworth Medfield Street Hill service. The disc !Aappears on the top of the bus stop in the Apex Corner Vauxhall Twickenham Ham ROEHAMPTON 1 2 3 111 HAM Streatham Bus Station 4 5 6 street (see map of town centre in centre of diagram). Green Richmond Road/ 285 St. LeonardÕs Church Dukes Avenue Roehampton Wandsworth Road Hanworth Hampton Alton Road Swan Fulwell Mitcham Lane SainsburyÕs Stanley Road Lavender Hill Uxbridge Road . Roehampton Vale Southcroft Road Park Road U D ASDA D. R Clapham Junction E R Hampton Hill D Route finder AT Tooting Broadway High Street SG N COWLEAZE Hanworth School Teddington G RD. O Kingston Vale Hanworth Road Broad Street IN ITH WAY Night buses including 24-hour routes K SOPW M Robin Hood Lane Colliers Wood V ELM ROAD H Wandsworth

C KINGSTON I

TEDDINGTON R CANBURY PARK ROAD Bus route Towards Bus stops STATION Merton Abbey Teddington Kingston Hill Southfields Merton Road Lock Kingston University EET South Wimbledon 57 Clapham Park ○ ○ ○ ○ TR A1 Z1 A2 A3 S CROMWELL ROAD Wimbledon Park Woodman Nurserylands Q R Z2 65 Ealing Broadway ○ ○G ○T ○U The Avenue CROMWELL ROAD

Hampton D D T Kingston Hill A E

Wick O ROC BUS STATION Queens Road E Wimbledon

A O FE

○ ○ ○F ○V FI T R A4 to A16 Kingston Hospital

Chessington World of Adventures N S T

Hampton W T

P3 S Court Green L

(night service only) E E Cardinal Wolsey QUEEN P2 S Raynes Park C C1 T Coombe Lane West Hampton for Palace N LOND . O CLARENCE STREET N R ELIZABETH ROAD 85 Kingston Hall Road ○ ○ ○H ○J E OAD Traps Lane CLA R Hampton Hampton P1 E3 NORTH ○ ○ ○ ○K IRFIELD C2 Gloucester Road Putney Bridge Thames Street Court Road FA Norbiton Park House E2 D1 B B1 M B2 Church ○ ○ ○ ○R . FAIRFIELD 111 Heathrow Airport A HAMPTON T E1

R D2 BUS STATION S EDEN WALK T K LADY L E West Barnes Lane E ROAD 213 ○ ○ ○ ○ E FAIRFIELD

Sutton N OTH Clarence Avenue T BO R Level Crossing

O T

I A ROAD P I S SH Cambridge Road

L 281 Hounslow ○ ○G ○ ○Q N DO A N W Y

U E N D BROOK STR A C E RD. ○ ○ ○F ○N E EET W Tolworth TR Recreation S H D F L Ground H G 285 ○ ○ ○ ○Q IE Heathrow Airport G F New Malden K I J T Shannon Corner River Thames H E Kingston Road E A N87 Aldwych ○ ○ ○ ○ ROAD T E H ST. JAMESÕS W NEW New Malden Kingston Hall Road Kingston University and County Hall Fountain 85 MALDEN Claremont Road The Crescent Worcester Park Upper 213 Hook Road Brighton Surbiton SURBITON Gladstone Road Road Sutton Bus Garage North Cheam Queen Victoria St. MarkÕs Hill St. MarkÕs Church Hook Parade Library Surbiton Hospital Cheam Village Broadway Hook White Hart Chessington Sutton St. Nicholas Way North Ewell Road King Charles Road SUTTON CHESSINGTON Chessington Copt Gilders Gilders Road Tolworth Broadway South 281

Chessington 65 World of Adventures

Kingston Night (KIN) TFL18661.08.10 (F) Kingston Arena Transport Report

Appendix 4

Taxi Rank Site Location Kingston Arena Transport Report

Appendix 5

Off-street Car Parking Car Park Opening Hours Ashdown Road Surface Mon - Sun 24 hr Ashdown Road Mon - Sat 8.00 - 22.30, Sun 11.00 - 22.30 Bentalls Multi-Storey Mon, Tue, Wed 8.00 - 24.00, Thurs 8.00 - 18.00, Fri & Sat 8.00 - 13.00, sun 9.00 - 24.00 Bishops Hall Mon - Sun 24hrs Brook Street NCP Mon - Fri 7.00 - 19.00, Sat 8.00 -18.00, sun 9.00 - 18.00 Canbury Place Mon - Sat 8.00 - 22.30, Sun 11.00 - 22.30 Cattle Market Mon Sat 8.00 - 22.30, Sun 11.00 - 22.30 The Rose Multi-Storey Mon - Sun 8.00 - 22.30 Eden Walk Multi Storey Mon, Tue, Wed 7.30 - 18.30, Thurs 7.30 - 21.30, Fri 7.30 - 20.30, Sat 7.30 - 19.00, Sun 9.30 - 19.30 Fairfield MSCP Multi-Storey Mon - Sun 24 hr Guildhall Surface / Underbuilding Sat 8.00 - 18.00 John Lewis Basement Mon 9.30 - 18.00, tue 8.00 - 18.00, Wed 9.30 - 18.00, Thurs 9.00 - 21.30, Fri 9.00 - 19.00, Sat 9.00 - 19.00, Sun 11.00 - 19.00 Neville House Sat, Sun 7.30 - 24.00 Sainsburys Surface / Multi Storey Mon - Sat 8.30 - 18.30, Sun 11.00-17.00 free outsite these hours Seven Kings Multi Storey Mon, Tue, Wed 7.00 - 21.00, thur 7.00 - 22.30, Fri to Sun 7.00 - 21.00 St James Road Multi-Storey Mon - Sat 24 hr, Sun 0.00 - 20.00 The Bittoms Surface / Multi Storey Mon - Sat 8.00 - 22.30, Sun 11.00 - 22.30 free outside these hours Kingston Arena Transport Report

Appendix 6

D D

KINGS ROA EASTBURY ROA

D D RICHMOND PARK ROA KINGS ROA D D

GIBBON ROA

D D D

ACRE ROA ELM ROA Sainsburys D EAST ROA

D CANBURY AVENE SURY BASIN Seven Kings

SEVEN KINGS

ROA

D ROAD

WA CANBURY ROA DEACON ROAD COWLEAZE GARDENS Y

AD L SKERNE Canbury TE RO D Thames ELM Place CRESCENT

SOPWITH W ROA Side KINGSGA DOWNHALL R AY C OAD

ELM ROAD PARK D CANBURY STEADFAST ROAD RICHMOND L M GORDON ROAD Bentall RAILWAY TD STATION Centre WOOD STREET M

BUS STATION THAMES SIDE THAMES WATER LANE L CROMWELL ROAD BENTALLS STORE STREET M VENUE C L LARENCE BIRKENHEAD A C C 8:30 - 18:30 AD M D only RO

D L HARDMAN ROAD DOLPHIN

John FIFE ROAD STREET

M EET Lewis BENTALL CENTRE D

HORSE FAIR ELIZABETH JOHN LEWIS STORE

EEN CASTLE STR CASTLE

QU T L M CLARENCE STREET C L L L LONDON ROAD L Bishops L D LONDON D D D ROA Hall L FAIRFIELD NORTH Caversham ALL D Neville SAINTS M CATTLE MARKET CHURCH ATION Road BISHOPS HALL THAMES STREET BUS ST MARKS House D AND

SPENCER TREET Cattle Market

AD L ROAD AM

EDEN S RO Eden Walk Fairfields KINGFISHER

T VA D LEISURE CENTRE

MARKET PLA CE

SH CAVER

MINER FAIRFIELD EAST FAIRFIELD

LIBRARY UNION STREET UNION 10:00 - 16:00 T L LADY BOOTH ROAD D C ROAD ALBERT FAIRFIELD ROAD D Ashdown D EDEN DASHDO STREET Road WN R D OA D T BROOK D FA IRFIELD STREET L ST. JAM Brook THE ROSE STREET Ashdown THEATRE Street HIG Guildhall Road 2 H POLICE Complex St James (Old Post Office) STATION E (Sat only) S'S Road ORCHARD ROA WHEATFIELD WAY ROAD

M FAIRFIELD SOUTH AD

KINGSTON HALL ROAD PALMER

The Rose RO (was Drapers) CRES DUDLEY

GRANGE ROAD DMILL PLACE OAD KENT R EASDT LANE Kingston COLLEGE PARK College ROUNDABOUT

IGHTS

Kingston Town Centre RS ROAD

Bittoms MILL STREET

VILLIE

THE BIT E Off-Street Car Parks

CROWN AVENUE RO LAN COURT

TO TH On-Street Car Parking MS

ROAD OU

D C Coach Parking

THE BITTOMS OA

D Disabled Parking EN D 8:30 - 18:30 MA only RK Motorcycle Parking ROA M D

SPRINGFIELD R PENRHYN L Loading Bay

COUNTY Taxi Rank HALL T

No vehicles

KINGSTON UNIVERSITY July 2008 Off-street Car Parking

Car Park Type Payment Height Restriction Spaces (disabled) Ashdown Road Surface Pay & Display 6 ft (1.8m) 172 Ashdown Road 2 Surface Pay & Display 6 ft 6 in (1.98m) 92 (ex Post Office site) Bentalls Multi-Storey Pay on Foot 6 ft 1 in (1.85m) 985 (17) Bishops Hall Under Building Pay & Display 6 ft 9 in (2.06m) 70 Brook Street NCP Surface Pay Attendent on Exit no restriction 100 Canbury Place Surface Pay & Display no restriction 107 Cattle Market (Basement) Underground Pay on Foot 7 ft (2.15m) 475 (19) Cattle Market (Surface) Surface Pay on Foot 7 ft (2.15m) 113 (7) Caversham Road Surface Permit Holders no restriction 10 The Rose Multi-Storey Pay on Foot 6 ft 6 in (1.98m) 417 (18) Eden Walk Multi Storey Pay on Foot 6 ft 6 in (1.98m) 725 (21) Fairfield MSCP Multi-Storey Pay on Foot 6 ft 1 in (1.85m) 310 (2) Guildhall Surface / Underbuilding Pay & Display 8 ft 9 in (2.67m) 71 (2) (Saturday only) John Lewis Basement Pay on Foot 6 ft 6 in (1.98m) 705 (22) Kingston College Underbuilding/Surface Pay & Display 7 ft 6 in (2.3m) 53 (7) (Saturday only) Neville House Surface Sat, Sun & Bank Hol Pay & Display no restriction 30 Mon - Fri Permit Holders Only Sainsburys Surface / Multi Storey Pay & Display 431 Seven Kings Multi Storey Pay on Foot 6 ft 10 in (2.1m) 703 (34) St James Road Multi-Storey Pay Attendent on Exit 6 ft 9 in (2.06m) 380 (2) Thameside Surface Pay & Display No Restriction 32 The Bittoms Surface / Multi Storey Pay & Display 6 ft 6 in (1.98m) 803 (17) USL Surface Pay Attendent on Exit no restriction 50

On-street Car Parking 10p for 15mins (£0.40/hour) 15p for 15mins (£0.60/hour) 30p for 15mins (£1.20/hour) Acre Road Birkenhead Avenue Downhall Road Albert Road Gordon Road Fairfield Road Burton Road Grange Road Hardman Road (daytime only) Canbury Avenue Millner Road Thames Side Canbury Park Road Portsmouth Road (daytime only) 50p for 15mins (£2.00/hour) Church Road Surbiton Road Ashdown Road Denmark Road The Bittoms Dolphin Street (evenings only) Eastbury Road Woodbines Avenue East Lane Elm Grove Fife Road Elm Road Lady Booth Road Grove Crescent London Road Lower Ham Road Lower Kings Road Mill Place Richmond Park Road Victoria Road Kingston Arena Transport Report

Appendix 7

l i I i I t e\ ) ii i f \ I \ r\ ,I \9\ i r\ ! \ l' I \ak 1r 't"\1>)-- 1r \r

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Wrt r\ \r\ 1lt.' \l\, \TL 1r'; \ll t' rt dll rl rl I t( i^l

Kingston Arena Transport Report

Appendix 8

Kingston Arena Transport Report

Appendix 9

Kingston Arena

Representations

1. Akbar Tandoori 54 Richmond Road, Kingston • Increase in crime and disorder as area is not covered by police foot patrols Restaurant (in the way the town centre is). • Pavement at entrance is narrow and edged by a cycle lane. • People queuing or smoking outside will lead to increase in noise, litter, vandalism etc. 2. Patcharee 11 Richmond Road, Kingston • Possible increase in alcohol fuelled violence. Angkawisanphong, upon Thames, KT2 5BW • Pavement at entrance is narrow. Owner of Patcheree • Increase in noise level. Thai Restaurant • How will children be supervised in the venue? • Parks car in the Regent Court car park (a non-gated car park) which people may then use. 3. Pinky Arora Flat 3, 32 Richmond Road, • Increase in noise level in residential area Kingston, KT2 5ED • Violence and drinking in the early hours 4. Helen Ashley 83 Canbury Park Road, • Canbury Park Road is used for parking; people returning to cars late at Kingston, KT1 6LQ night cause noise and litter. Controlled parking zones on the road finish at 6.30pm making it difficult for residents to park when returning home. • Alcohol related violence • Pavement at entrance is narrow. • Security arrangements to manager customers arriving, queuing, leaving etc. • Increased noise, alcohol related violence, rubbish. • Parking 5. Kasie Barton 28 Canbury Park Road, • Excessive noise and unsociable behaviour outside and from smoking area Kingston, KT2 6JX • Litter • Queues may block the cycle path

4615140_1 1 6. Charlie Barton 28 Canbury Park Road, • Increased crime and disorder e.g. vandalism to the car which is parked on Kingston, KT2 6JX the street, front boundary wall has been knocked down. • Increased public nuisance (vomiting, urination, litter) and noise. • Pavement at entrance is narrow. 7. Alena Baruch 81 Canbury Park Road, • Would be happy to see venue used by the local community as a multi- Kingston, KT2 6LQ purpose venue but not 24 hours. • Increased late night noise and disturbance • Increased alcohol fuelled violence and damage to property. • Pavement at entrance is narrow. 8. Dr. Kate Bowyer 59 Canbury Park Road, • Increased noise and disturbance Kingston, KT2 6LQ • Vandalism of cars • Venue will stretch the local police and emergency health services. 9. James Bradley, 16 Canbury Park Road, • Extensive queues to enter and leave the premises creating nuisance. Oak Grove Kingston, KT2 6JX • Increased noise levels from outside and smoking area. Construction Ltd. • Taxi services – cars will cause disruption queuing and double parking • Increased pressure on local police authorities, hospitals and council environmental departments. 10. David G. Brooks Flat 2, 100 Canbury Park • The application allows the premises to be used as a nightclub. Road, Kingston, KT2 6HB • Increase in public drunkenness on the streets, excessive litter and urination. • Pavement at entrance is narrow. 11. Daniel Flat 30, 32 Canbury Park • Increase in noise due to customers queuing etc. and noise from smoking Buckingham Road, Kingston, KT2 5ED area. • Resident in the block of flats that shares common walls with the premises; potential for continuous unabated noise and vibration disturbances. • Does welcome the development and modernisation of the area. Potential to make area more desirable in terms of entertainment and desire to live there. 12. Adrian Campbell 16 Canbury Park Road, • Increased litter, verbal harassment from drunks, noise pollution, theft of Kingston garden furniture. • Pavement at entrance is narrow.

4615140_1 2 13. John and Corina 3 Acre Road, Kingston upon • Increased anti-social behaviour linked to excessive alcohol use. Canavan Thames, KT2 6EF 14. Beverley Chapman 8 Acre Road, Kingston upon • Increased anti-social behaviour including noise, damage to property, Thames, KT2 6EF urination, vandalism to cars, assaults etc. • Pavement at entrance is narrow therefore difficult to pass by while customers are queuing. No protection barriers between the pavement and road. 15. Mario Ciotta 8 Canbury Park Road, • Increased noise disturbance, litter, urination etc. outside and from the Kingston, KT2 6JX smoking area. • Train service will not accommodate customers travelling home so late. No parking. Taxi services have nowhere to park. • Pavement at entrance is narrow. 16. James and Kerry 127 Canbury Park Road, • Increased noise disturbance, fighting, vandalism to cars and property. Clover Kingston, KT2 6LH • Increased broken glass, urination, litter etc. 17. Yvonne Comer Flat 17, 32 Richmond Road, • Welcomes the development of the local area including this premises Kingston, KT2 5ED and hopes the council will apply adequate conditions to ensure it does not cause undue problems and stress for local residents. • Potential noise generated by patrons queuing and leaving. Noise was generated when building works took place and this could be repeated. Bedrooms of property are located in the lightwell where the adjoining walls are connected to the venue which will cause noise. 18. Tony Cottrell 188 Canbury Park Road, • Premises is located in a residential area; noise will be a nuisance to Kingston, KT2 6LF residents. • Increased damage to property and cars. • Pavement at entrance is narrow. How could an emergency evacuation of the property take place? • Intoxicated patrons will cause a danger to cyclists passing by. • Increased drug trading and violent crime. 19. Jack Cundy and 18 Canbury Park Road, • Increased drink related crime including fights, vandalism, threatening Carmen Paz Kingston, KT2 6JX behaviour, public urination etc. Villanueva • Drug dealers will be drawn to the area.

4615140_1 3 • Queues at the front of the premises will block the cycle path. • Strain on police resources. • Increased litter, bottles and glass etc. • Increased noise due to amount of people entering and leaving premises, taxis and vehicles dropping and collecting customers, smokers etc. 20. Neil Cuthbertson 59 Canbury Park Road, • Increased vandalism, drink related crimes, litter etc. Kingston, KT2 6LQ • Lack of parking. 21. G.M. Cutts 67 Canbury Park Road, • Increased noise and disturbance. Kingston, KT2 6LQ • Would like it confirmed that the premises will not evolve into a nightclub. 22. Julia Dart 20 Canbury Park Road, • Increased noise, traffic, general disorder and litter. Kingston, KT2 • Vandalism to cars • Extra policing would need to be in place. 23. Nicole J. Davis 39a Acre Road, Kingston- • Increased noise, disturbance, litter etc. from customers and smoking area upon-Thames, KT2 6EF • Increased vandalism • Pavement at entrance is narrow. 24. Carole de Jong 194 Canbury Park Road, • Increased noise, drunken arguments and fights Kingston, KT2 6LF • Vandalism to cars • Extra policing would need to be in place. • Accident black spot • Controlled parking zones finish making it difficult for residents to park when returning home. 25. Educare Small 12 Cowleaze Road, Kingston, • The school carpark is already subject to illegal parking and is too small to School Ltd. KT2 6DZ gate. • Increased litter, drug use, urination and defecation • Deliveries through the narrow alleyway will increase noise, disruption, fumes etc. to the school playground. • Pavement at entrance is narrow. • Dangers of passive smoking; rooftop terrace is too close to children 26. Stuart Farrow, 36-40 Richmond Road, • Increased litter, noise disturbance, vandalism etc. Concept Store, Kingston, KT2 5EE • Area is not covered by police foot patrols or pastors patrols and is not in Kingston

4615140_1 4 the Kingston First and Purple Flag Area. 27. Steve Faulkner, 82 Sigrist Square, Kingston- • Increased noise, traffic, drug activity etc. Sopwith House upon-Thames, KT2 6JY • Lack of parking will worsen Residents Association 28. Judith Fenn 135 Canbury Park Road, • Increased noise, litter, vandalism etc. Kingston, KT2 6LH 29. R.S. Fenn 23 Sigrist Square, Kingston- Standard Email upon-Thames, KT2 6JT • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 30. C.R.E. Fenn 23 Sigrist Square, Kingston- Standard Email upon-Thames, KT2 6JT • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc.

4615140_1 5 • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 31. R.C. Fletcher, 46 Richmond Road, Kingston, • Stretching police resources Licensee, The Grey KT2 5EE • Increased traffic accidents due to busy junction Horse • Pavement at entrance is narrow. • Increased urination, noise, litter, drug paraphernalia, sexual activity, vandalism etc. 32. Michelle Flinn 32 Canbury Park Road, Standard Email Kingston, KT2 6JX • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 33. Melissa Gardiner 42 Canbury Park Road, • Increased noise disturbances, litter, vandalism etc. Kingston, KT2 6JX 34. Georgina Gardner 124 Canbury Park Road, • Increased noise disturbances, litter, alcohol fuelled violence etc. Kingston, KT2 6JZ • Pavement at entrance is narrow. 35. Philip Gorry, Estate Riverside House, 26 Osiers • Pavement at entrance is narrow and will affect customers queuing to Surveyor, Young & Road, Wandsworth, SW18 enter. This would lead to accidents on the main road. Co.’s Brewery Plc., 1NH • Problem of dispersal Owner of The Grey • Increased litter, noise disturbances etc. Horse Pub 36. Deborah and 5 Acre Road, Kingston-upon- • Increase noise disturbance, urination etc. outside the premises and from Frederick Grace Thames, KT2 6EF the smoking terrace.

4615140_1 6 • Increased vandalism • A curfew would allow customers to catch public transport home at a safe and reasonable hour. The last train to Waterloo is 23.49. 37. Dominic Guy 38 Canbury Park Road, • Increased noise from outside the premises and the smoking area. Kingston-upon-Thames, KT2 • Where are the lorries transporting equipment going to park? 6JX • Increased urination, defecation, litter, vandalism etc. • Possibility of glasses/bottles being thrown from the smoking roof terrace. • Increased traffic accidents due to busy junction • Pavement at entrance is narrow. • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Probability of excessive drinking and unfettered access to narcotics 38. Pamela K. Haas 35 Sigrist Square, Kingston- • Increased crime and disorder in an area that is not covered by police foot upon-Thames, KT2 6JT patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace 39. Andrew Hain 17 Acre Road, Kingston-upon- Standard Email Thames, KT2 6EF • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow.

4615140_1 7 • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 40. Helen Hain 17 Acre Road, Kingston-upon- Standard Email Thames, KT2 6EF • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 41. Mrs. J. Hamilton 23 Cowleaze Road, Kingston- • Increased noise disturbance and litter outside and from the smoking upon-Thames, KT2 6DZ terrace • Customers taking resident’s parking spaces and lack of parking for acts playing at the premises 42. Thomas Hayward 42C Richmond Road, Flat 5 Standard Email Higgs Yard, Kingston-upon- • Increased crime and disorder in an area that is not covered by police foot Thames, KT2 5EE patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction

4615140_1 8 • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 43. Patricia Hickman 1 Sigrist Square, Kingston- • Increased noise disturbance, litter, crime and disorder, parking difficulties upon-Thames, KT2 6JT • Pavement at entrance is narrow. • Another venue for drug activity 44. Hereward Hill 157 Canbury Park Road, • Increased noise disturbance, crime and disorder, vandalism Kingston, KT2 6LH • Inadequate parking facilities in the area 45. Fr. Martin Hislop, St. Luke’s Vicarage, 4 Burton • Unreasonable strain on the infrastructure Vicar, The Parish Road, Kingston-upon-Thames, • Increased anti-social behaviour Church of St. Luke KT2 5TE • Increased noise 46. John Walton, 3 Sigrist Square, Canbury Park Standard Email Horsley Square Road, Kingston-upon-Thames, • Increased crime and disorder in an area that is not covered by police foot Residents KT2 6JT patrols or pastors patrols and is not in the Kingston First and Purple Flag Company Limited area. + petition with 38 • Capacity of the police is severely limited. signatures of • Where is nearest taxi pick up point? residents of Sigrist • Pavement at entrance is narrow. Square • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 47. Alison Hyde 101 Canbury Park Road, • Increased litter, noise and anti-social behaviour Kingston 48. Mark and Nathalia 166 Canbury Park Road, • Increased litter, noise, vandalism and anti-social behaviour Irons Kingston, KT2 3NE 49. Isabel Isaacson 38A Canbury Park Road, • Increased noise and urination.

4615140_1 9 Kingston-upon-Thams, KT2 • Residents need to be assured of adequate sound proofing 6JX • Pavement at entrance is narrow; proximity to the road will be a safety risk. • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. 50. Katy Keyte 24 Canbury Park Road, • Increased noise, potentially violent behaviour and vandalism Kingston • Increased urination, vomiting, litter etc. • Lack of parking facilities; customers will use Canbury Park Road • Increased traffic accidents due to busy junction 51. Paul King 44 Canbury Park Road, • Increased noise, fighting, urination, drug taking etc. from outside Kingston, KT2 6JX • Increased noise from smokers roof terrace • Increased pressure on police resources • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction 52. Joe Lamb 26 Canbury Park Road, • Increased pressure on police resources Kingston • Increased drink-fuelled crime and disorder, vandalism, litter, noise etc. • Magnet for unlicensed minicabs, ticket touts, drug dealers etc. • Pavement at entrance is narrow. • Where would the queues for taxis and entrance be located and how would they be managed? 53. Louise Lawson 40 Canbury Park Road, • Increased noise disturbance, litter, vandalism to cars etc. Kingston, KT2 6JX 54. J. Lee 49 Sigrest Square, Kingston, Standard Email KT2 6NY • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction

4615140_1 10 • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 55. Sophie Lefevre and 30 Canbury Park Road, • Increased noise disturbance, litter, stolen wheelie bins, vandalism to car Richard Clarkson Kingston, KT2 6JX etc. • Concern that queuing will occur on Canbury Park Road 56. Vesper Lennox, 4a Canbury Park Road, • Increased noise disturbance, fighting, vomit, urination, litter etc. Nicholas Lord and Kingston, KT2 6JX • Lack of parking David Stevenson • Where will customers queue? 57. Lucy Leonard 10 Canbury Park Road, • Increased noise disturbance, litter, urination, vomiting, vandalism of cars Kingston, KT2 6JX etc. • Canbury Park Road is used as a pick up point for taxis. • Increased pressure on police. 58. Mr. Li and Ms. 19 Acre Road, Kingston upon • Increased litter, vandalism to cars, etc. Leung Thames, KT2 6EF 59. Ian Light 11 Sigrist Square, Kingston, Standard Email KT2 6JT • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 60. Monica Lilley 182 Canbury Park Road, • Pavement at entrance is narrow.

4615140_1 11 Kingston, KT2 6LF • Increased traffic accidents due to busy junction • Increased noise disturbance, urination, alcohol fuelled violence etc. 61. Angus Macpherson 136 Canbury Park Road, • Vandalism to cars etc. Kingston, KT2 6LE • Increased vomit and litter 62. Sian Mark 42C Richmond Road, Flat 5 Standard Email Higgs Yard, Kingston upon • Increased crime and disorder in an area that is not covered by police foot Thames, KT2 5EE patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 63. Deirdre A. Martin 22 Canbury Park Road, • Increased noise Kingston, KT2 6JX • Pavement at entrance is narrow. • Possibility of increased violence 64. Laura McGaughey 26 Canbury Park Road, • Increased litter, noise and disorder etc. Kingston, KT2 6JX • Kingston First’s resources are already stretched. • Queues into and out of the premises will cause problems. • Premises will attract ticket touts, unlicensed taxis and drug dealing. • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Lack of parking 65. Catherine McLeon 2 Deacon Road, Kingston upon • Increased late night disturbance, litter etc. Thames, KT2 6LT • Increased vandalism to cars 66. Andrew 48 East Road, Kingston upon • Premises will stretch the town centre policing into a wider area. McLauchlan Thames, KT2 6EL

4615140_1 12 • Increased traffic and nowhere to drop off customers. 67. Patricia 48 East Road, Kingston upon • Premises will stretch the town centre policing into a wider area. McLauchlan Thames, KT2 6EL • Increased traffic and nowhere to drop off customers. 68. Charlotte Meller Flat 8, 100 Canbury Park • No late night refreshment facilities even though application is for 24 hour Road, Kingston, KT2 6HB licence. • Overstretched police service in the area. • Concerns in relation to access and egress. Cycle path will be impeded. • Increased traffic accidents due to busy junction • Increased noise, vandalism, litter, antisocial behaviour etc. 69. Kate Miksova Flat 4, 32 Richmond Road, • Bedroom has a joining wall with the premises; the main stage is situated Kingston right next to the bedroom. • Increased violence and noise 70. Martin Moone 11 Regents Court, Sopwith • Increased crime and disorder, alcohol fuelled violence, noise etc. Way, Kingston-upon-Thames, • Junction is an accident black spot KT2 5AG • Smoking area could be dangerous unless ‘caged’ as customers could throw items over. • Possibility of sale of alcohol to minors • Pavement at entrance is narrow. • Carpark could be used for customers. 71. Paul Neville 68 Sigrist Square, Kingston, Standard Email KT2 6JY • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace

4615140_1 13 • Probability of excessive drinking and unfettered access to narcotics 72. Aileen Nicol 186 Canbury Park Road, • Increased rowdy behaviour, noise levels, vandalism to cars, fights, Kingston upon Thames, KT2 urination etc. 6LF 73. Mattias Nyberg 116B Canbury Park Road, • 20% capacity of night time venues in Kingston Kingston upon Thames, KT2 • Increased nuisance from street drinking problems, noise disturbance, 6JZ crime etc. • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction 74. Juliette O’Carroll 7 Acre Road, Kingston upon Standard Email Thames, KT2 6EF • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 75. Andrew and 146 Canbury Park Road, • Increased rowdy behaviour, noise disturbance, vandalism to cars, violence Jennifer O’Donnell Kingston upon Thames, KT2 etc. 6LE • Canbury Park Road will be used for free car parking. • Pavement at entrance is narrow. 76. Justin Oliver 19 Cowleaze Road, Kingston, • Increased noise disturbance KT2 6DZ • Increased public disorder including vandalism to cars, rowdy drunken behaviour, urination, verbal abuse to residents, loud music etc. 77. Mr. and Mrs. A. 145 Canbury Park Road, • How will the applicant uphold the four licensing objectives? Inadequate Overton Kingston upon Thames, KT2 detail provided in application.

4615140_1 14 6LH • Requests a condition stating ‘no adult entertainment’. • Intoxicated customers making their way through residential area causing increased noise disturbance, rowdiness, anti-social behaviour, broken glass etc. • Rail services finish at 11.49pm from Kingston – How will customers get home? Where will taxis pick up from? Increased congestion due to traffic. 78. Anne Owen 44 Canbury Park Road, • Increased noise disturbance, litter, vandalism to cars etc. Kingston upon Thames, KT2 6LE 79. Martin Page 14 Canbury Park Road, • Customers obstructing the cycle lanes outside the premises. Kingston upon Thames, KT2 • Increased anti-social behaviour in a predominantly family area. 6JX • Probability of increased litter, drugs paraphernalia etc. • Lack of parking, police levels etc. 80. Tim Povey 57 Canbury Park Road, • Increased litter, noise disturbance, vandalism to cars etc. Kingston upon Thames, KT2 • Difficulties of large crowds from different venues coming together in 6LQ small area. 81. Lance Randles Flat 11, 32 Richmond Road, • Increased anti-social behaviour, noise disturbance etc. Kingston upon Thames, KT2 5ED 82. David Reed 65 Canbury Park Road, • Lack of transport facilities to accommodate customers travelling home. Kingston upon Thames, KT2 • Increased noise, litter, fighting, urination etc. 6LQ • Canbury Park Road will be used for parking for customers • Insufficient policing in the area. • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction 83. Cosmin Rentea 32 Richmond Road, Kingston Standard Email upon Thames, KT2 5ED • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited.

4615140_1 15 • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 84. Mrs. J Hillier and The Beacon, 42B Richmond Standard Email Ms. B Vallely, Road, Kingston, KT2 5EE • Application did not include a full and explanatory operating schedule. Richmond Road Expect a full risk assessment on every aspect and every single potential Residents event. Association • No problem with operatic or classical music events, theatre or comedy. Require assurances that the conditions would allow a cultural venue for families as per the brochure and is not allowed to change in style and nature to become a nightclub or similar adult night time venue of any kind. • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 85. Laura Roberts 12 Canbury Park Road, • Increased criminal damage, noise disturbance, urination etc. Kingston upon Thames, KT2 • Pavement at entrance is narrow.

4615140_1 16 6JX • Increased traffic accidents due to busy junction • Smoking terrace will cause additional noise disturbance • Increased waste which will attract rats and foxes. 86. Richard Roberts 12 Canbury Park Road, • Increased criminal damage, noise disturbance, urination, alcohol fuelled Kingston upon Thames, KT2 violence etc. 6JX • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Smoking terrace will cause additional noise disturbance • Increased waste which will attract rats and foxes. 87. Warren Samuels 6 Canbury Park Road, • Increased noise disturbance from outside the premises and from the Kingston upon Thames, KT2 smoking area. 6JX • Where will taxis stop on the main road? They will probably use Canbury Park Road. • Only forms of transport after 11.49pm from Kingston are by car, taxi, coach or bus and so it will take hours to disperse the crowd. • Increased litter, vomiting, urination, fighting. • Shortage of policing available. • Premises will attract drug dealers to the area. • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction 88. Dulcie Sen 116 Canbury Park Road, • Increased noise and disturbance, crime, violence etc. Kingston upon Thames, KT2 • Pavement at entrance is narrow. 6JZ • Increased traffic accidents due to busy junction 89. Edward Serrano & Flat 7, 100 Canbury Park • Increased crime and disorder Rebecca Ffrench Road, Kingston, KT2 6HB 90. Martin Smith Flat 29, 32 Richmond Road, Standard Email Kingston upon Thames, KT2 • Increased crime and disorder in an area that is not covered by police foot 5ED patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point?

4615140_1 17 • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 91. B. Solanki 14 Sigrist Square, Kingston Standard Email upon Thames, KT2 6JT • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 92. Lewis & Denitsa Tempest House, 13 Sigrist Standard Email Solomon Square, Kingston upon • Increased crime and disorder in an area that is not covered by police foot Thames, KT2 6JT patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc.

4615140_1 18 • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 93. Jason Stone Flat 10, 98 Canbury Park • Increased noise disturbance, urination, violence etc. Road, Kingston upon Thames, • Increased traffic accidents due to busy junction KT2 6FZ 94. Roy Sutton & 55 Sigrist Square, Kingston Standard Email Marge Van Der upon Thames, KT2 6JY • Increased crime and disorder in an area that is not covered by police foot Riet patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 95. Jonathan Trim 158 Canbury Park Road, • Increased noise disturbance, aggressive arguments, vandalism etc. Kingston upon Thames, KT2 • Intimidating behaviour from intoxicated people. 6LE • We would hope that there would be significant policing (or private security) stipulated as party of any licensing approval granted, so that the public can safely pass… 96. Peter Tyrrell 34 Canbury Park Road, • Increased noise disturbance, vandalism, rowdy, anti-social behaviour etc. Kingston upon Thames, KT2 • Increased crime and disorder 6JX 97. Bernadette Vallely The Beacon, 42B Richmond • Increased noise disturbance, anti-social behaviour, urination, vomit, litter Road, Kingston, KT2 5EE etc. • Has seen no plans, operational manuals, risk assessments etc. • Increased drug activity in the area. • If this is a family venue, there is no crèche, playroom, café or restaurant,

4615140_1 19 nowhere to park buggies etc. The likelihood of the family attending a function without a café is remote. 98. Alexandria Vallely- The Beacon, 42B Richmond • Increased noise disturbance Boyle Road, Kingston, KT2 5EE • Premises will attract drug taking etc. 99. John Walton 3 Sigrist Square, Kingston Standard Email upon Thames, KT2 6JT • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 100. Simon Webber 38A Canbury Park Road, Standard Email Kingston upon Thames, KT2 • Increased crime and disorder in an area that is not covered by police foot 6JX patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 101. Gabriel Welsh 138 Canbury Park Road, • Increased noise, litter, anti-social behaviour etc.

4615140_1 20 Kingston upon Thames, KT2 • Requests premises is not allowed to open past 11pm. 6LE 102. Craig Wilcock 145B High Street, New Standard Email Malden, KT3 4BH • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 103. Sharyn Windsor 64 Sigrist Square, Kingston Standard Email upon Thames, KT2 6JY • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics 104. Linda Woolston Sopwith House, 81 Sigrist Standard Email Square, Kingston, KT2 6JY • Increased crime and disorder in an area that is not covered by police foot patrols or pastors patrols and is not in the Kingston First and Purple Flag

4615140_1 21 area. • Capacity of the police is severely limited. • Where is nearest taxi pick up point? • Pavement at entrance is narrow. • Increased traffic accidents due to busy junction • Need for considerable investment for road signage, safety barriers, change of parking patrols and parking regulations, street washing, litter bins, CCTV cameras etc. • Increased noise, litter and vandalism due to queues and smoking terrace • Probability of excessive drinking and unfettered access to narcotics

4615140_1 22 Kingston Arena Transport Report

Appendix 10

destination for Christmas shoppers the demand levels differ greatly, but the two surveys are not inconsistent. The SDG surveys have established that, for most of the year, off- street capacity is adequate or more than adequate for demand as a whole, though the most popular car parks are often full for parts of the day and experience queues during peak shopping hours of busy weekends. At the same time other car parks have many unused spaces. Of the 5,154 weekday spaces in the car parks SDG surveyed, a typical Wednesday would see about 920 spaces unused in the busiest quarter hour of the day. The choice of Wednesday was the best approximation of an average weekday but it is important to recognise that shopping and leisure related demand rises through the week and that Thursday and Friday will show percentages of unused space somewhere between the Wednesday and Saturday observed results. A typical Saturday would see about 500 of the 5,386 spaces unused in the busiest quarter hour. The figures for demand include an uplift of 10% added to the numbers parking in May to account for the fact that May 2003 was unusually quiet in shopping terms. This was agreed following discussion with Kingston Town Centre Management and the consultant they employed to avoid any risk of understating demand during average periods of the year.

2.9 Translated into percentages these represent about 18% and 9% respectively unused at the busiest time of the day, with the percentage rising either side of the peak. Since those surveys, the opening of Seven Kings car park in July 2003 added 703 spaces to supply. It is not heavily used at present so the percentage of unused spaces in the town as a whole will have risen considerably. Figure 4 illustrates the pattern of demand observed on Saturday 10th May over the course of the day.

Figure 4: Pattern of demand for parking on Saturday May 10th 2003

5,000 Capacity: 5,386 spaces

4,500

4,000

3,500 St. James's Road NCP Ladybooth Road Kingston Uni. 3,000 John Lewis Fairfield NCP 2,500 Eden Walk Drapers

vehicles Cattle Market 2,000 Brook Street NCP The Bittoms 1,500 Bentalls Ashdown Road 1,000

500

0 07:00 07:30 08:00 08:30 09:00 09:30 10:00 10:30 11:00 11:30 12:00 12:30 13:00 13:30 14:00 14:30 15:00 15:30 16:00 16:30 17:00 17:30 18:00 18: 30 19:00 19:30 20:00 20:30 15 minutes starting

Kingston Town Centre Parking Strategy Figure B14: Total accumulation – Sat 10th May

The vehicle numbers are the ones recorded on that day so do not reflect the uplift of 10% subsequently added to the totals (as described in paragraph 2.8).