There Is No Doubting the Effectiveness of Forging Business Bonds Over a Golf Game, and Many Top Golf Clubs Across Asia Are Built to Facilitate Meetings

October 2015 Abu Dhabi powers up MICE hardware

Khao Yai is one destination to watch

Honeywell gets great support in Langkawi Asia-Paciﬁ c’s intelligent business events resource

There is no doubting the effectiveness of forging business bonds over a golf game, and many top golf clubs across Asia are built to facilitate meetings. Even better, some Asian tourism boards are now jumping in to promote meetings on the greens

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EDITORIAL Karen Yue Group Editor ([email protected]) Xinyi Liang-Pholsena Assistant Editor, TTG Asia Golf is gold ([email protected]) Dannon Har Assistant Editor, TTG Asia Online For more than a decade the annual IT&CM Asia has been ([email protected]) preceded by a friendly golf tournament, an activity that con- Paige Lee Pei Qi Assistant Editor, Singapore tinues to be loved today by both exhibitors and buyers, as it ([email protected]) offers participants a chance to socialise as friends in a casual S Puvaneswary Editor, Malaysia/Brunei setting, without the pressure of having to seal a deal by the ([email protected]) Mimi Hudoyo end of the game. Editor, Indonesia ([email protected]) But beyond serving a social need, golf and business make Rachel AJ Lee Sub Editor ([email protected]) perfect partners in achieving corporate branding objectives Greg Lowe Thailand (BMW, Volvo and Audi are no stranger to this concept, having ([email protected]) Oliver Slow, Sid Dhartha Myanmar hosted tournaments at Mission Hills Haikou), and in satisfy- ([email protected], ing corporate social responsibilities (ACI Singapore, afﬁliate [email protected]) Prudence Lui Hong Kong/Greater China Karen Yue of the Association Cambiste Internationale, raised funds for ([email protected]) several local charities through its ACI Singapore Charity Golf Caroline Boey China & Special Projects Group Editor ([email protected]) at the Sentosa Golf Club in June). Julian Ryall Japan ([email protected]) For incentive winners who are offered a chance to play an Rosa Ocampo exclusive, designer course located in a sophisticated destina- The Philippines ([email protected]) tion, what bragging rights the experience brings! Rohit Kaul India ([email protected]) Such golf events require the use of more than just the Feizal Samath Sri Lanka/Maldives ([email protected]) course, and many golf clubs in Asia are well positioned to Redmond Sia, Goh Meng Yong support corporate and private event planners who wish to Creative Designers Samuel Ng Editorial Intern augment their programme with a friendly game. Lina Tan Editorial Assistant In our cover feature this month (Meet and play, page 21),

SALES & MARKETING we highlight some of the courses in this region that are built Michael Chow Group Publisher with quality accommodation and event facilities, and look ([email protected]) Jonathan Yap Senior Business Manager at what tourism industry players in Indonesia, Malaysia and ([email protected]) Thailand are doing to encourage more golf and business Mervin Lee Business Manager ([email protected]) event tie-ups. Stephanie So Business Manager (Hong Kong, [email protected]) Cheryl Tan Corporate Marketing Manager ([email protected]) Stephanie Toh Senior Marketing Executive ([email protected]) Cheryl Lim Advertisement Administration manager ([email protected]) Carol Cheng Asst Manager Administration & Marketing (Hong Kong, carol.cheng@ ttgasia.com)

PUBLISHING SERVICES Tony Yeo Division Manager Kristy Lim Publishing Services Executive Lynn Lim Web Executive Katherine Leong Circulation Executive

OFFICES Singapore TTG Asia Media Pte Ltd, 1 Science Park Road, #04-07 The Capricorn, Singapore Science Park II, Singapore 117528 Tel: +65 6395 7575, fax: +65 6536 0896, email: [email protected] Hong Kong TTG Asia Media Pte Ltd, Unit 2011, 20/F, Harbour Centre, 25 Harbour Road, Wanchai, Hong Kong Tel: +852 2237 7888, fax: +852 2237 7227

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COVER STORY 19 Meet and play www.ttgmice.com There is no doubting the effectiveness of forging business bonds over a golf game, and many top golf clubs across Asia are built to facilitate meetings. Even better, some Asian tourism boards are now jumping in to promote meetings on the greens

DESTINATIONS 26 Springboard to eminence With improved infrastructure and transport links, Kunming is ﬂexing its muscle as China’s gateway to South Asia. By Caroline Boey

28 Hong Kong on sale Meetings in this Asian ﬁnancial hub are now cheaper, as hotels slash rates to curb falling demand, writes Prudence Lui

30 Quiet and powerful Khao Yai, known more for its lush national park, is one destination to DEPARTMENTS watch for business events, thanks to a new convention centre and local 1 To our readers suppliers who are joining forces for promotion. By Greg Lowe 4 Marketplace 33 Big ambitions 8 Talk of the trade Abu Dhabi wishes to continue growing its business tourism sector by offering unparallelled event spaces, upgraded leisure facilities and 12 People exceptional hotel spaces. By Feizal Samath 14 Case studies

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We love

Living it up at South Beach

It is almost impossible to miss the towering development that has The dining outlets are attractions themselves, each boasting a unique emerged in the heart of Singapore’s convention hub. Not only is it visually interior and character. The boldly named ADHD (All Day Hotel Dining) stunning on the outside, the South Beach hotel which opened its doors on feeds guests all day in an elegant space, while Laugh excites with colourful September 3 as part of a preview phase is artistic, stylish and lively on the prints and mishmash furniture. Both can support private events. inside. The hotel is part of the South Beach mixed-use development which That’s no surprise, considering the big names behind the hotel’s de- incorporates heritage sites – three army blocks and the well-known Non- sign: Philippe Starck, Foster + Partners and Aedas. Commissioned Offi cers (NCO) Club – along with two new tower blocks. All 654 guestrooms and suites are large and well furnished with The 34-storey offi ce tower is home to tenants such as Facebook and Expe- Philippe Starck’s quirky yet functional furniture pieces. We love the secure dia, while the second tower houses the hotel and the 190-apartment South ladies-only fl oor with rooms that come with splashes of pink and feminine Beach Residences, which will only be ready by 2Q2016. touches. Female travellers will appreciate the extensive range of toiletries There’s also a Court Martial Bar, set in one of the army blocks, and it and female butler service. draws on its court house history to serve concept drinks. The South Beach emphasises on imaginative social spaces, and the The second 1,200m2 army block – South Beach Quarter – will be result is plenty of chic locations that allow hotel guests to connect with home to four new F&B concepts by lifestyle group Massive Collection. friends and business partners, or simply relax alone. These include Vanity, a cocktail bar; Vatos Urban Tacos, a Korean-Mexican The two sky gardens on level 18 are a gem, offering a eclectic mix of restaurant; The Armoury, a gastropub with a wide range of craft beers and designer couches, armchairs and stools for one to sit on and admire the boutique wines; and a nightclub. breathtaking cityscape. Two infi nity swimming pools and a gym complete The South Beach’s grand ballroom, housed in the fi nal army block, will the suite of facilities on this level. cater to events such as corporate functions and weddings when completed.

Kuala Lumpur Convention Centre Shangri-La Hotels adds makes sound investment Tangshan to China portfolio

Kuala Lumpur Convention Centre “The digital audio processors Shangri-La Hotels and Resorts less 1,800m2 ballroom, all has invested RM1.8 million are specialised microprocessors has unveiled its newest prop- equipped with the latest audio- (US$430,221) in 190 new digital that have been optimised for the erty in Tangshan, China. visual equipment. speakers and digital audio proces- fast operational needs of digital Located in Phoenix New F&B options include Tang sors to raise the quality of event signal processing. With this, our Town, a two-hour drive Huang Ge, which serves experiences at the Malaysian clients are assured (that) their au- from Beijing, the 301-room traditional Jing Dong and Can- city’s main business event centre. dio requests will be smooth and Shangri-La Hotel, Tangshan tonese cuisines; Café Shang, Norbiha Ismail, the centre’s AV accurate. In addition, digitalising adjoins a shopping mall and which features international manager, said in a press release: will improve our monitoring and a landscaped park within and local fare; and the Lobby “The investment reﬂ ects our com- control mechanism, and in turn, the Tangshan Kerry Property Lounge offers an assortment mitment to continuously upgrade help increase productivity levels.” complex. of homemade pastries and as a means to enrich the client The 190 new digital speakers Guestrooms and suites, cakes. experience and to stay ahead of and digital audio processors are ranging from 45m2 to 135m2, Hotel amenities, which are the curve in today’s increasingly located in the Plenary Theatre, are furnished with Chinese available to both hotel and technology-driven world. The digi- Plenary Hall, conference halls 1, 2 paintings and local ceramic apartment guests, include tal speakers will facilitate clearer and 3, banquet hall and ballrooms ware. Within the hotel are a health club consisting of projection of voice and sound 1 and 2. All audio processors in an additional 34 apartments a 24-hour gym, yoga and due to better audio distribution the exhibition halls have also styled as studios and one- or aerobics studio, as well as an while the digital audio proces- transitioned to digital with the two-bedroom apartments. indoor heated swimming pool, sors will result in increased audio existing speakers maintained in The hotel has nine function kid’s pool, Jacuzzi, sauna and performance. analog format. spaces including a pillar- steam rooms.

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Radisson Blu’s new meetings push The Grand Mansion promises enhanced experiences crafts cultural

Creative stimulation is the focus of Radisson concept effectively, she added. experiences for guests Blu’s new Experience Meetings programme, Another key feature of Experience Meetings which was rolled out in August across the is Brain Food, a culinary concept developed in Starwood’s The Grand Mansion, A Luxury brand’s properties in Asia-Pacifi c, following its consultation with nutrition experts and chefs Collection Hotel in Nanjing, China has implementation in other regions last year. to emphasise the use of fresh, locally-sourced introduced four new cultural programmes Designed to improve the effectiveness of ingredients while maintaining great taste, low for its guests. meetings, the programme emphasises innova- fat content and lessened sugar. The result is The two programmes to watch for are tions in F&B, changes to the spatial environ- food that helps delegates experience optimal Tracing the Ming Guo Architecture and ment as well as advancements in meeting concentration and minimal fatigue during Experience of Oriental Metropolitan. technology. meetings. Guests will get to indulge in a Ming “We want to offer something different and Experience Meetings offers free Internet Guo-style lunch for two along with trans- edgy with our Experience Meetings pro- access as well and automatically purchases portation within Nanjing to up to four Ming gramme, to give meeting planners a bigger carbon credits to offset the estimated carbon Guo architectural sites with the fi rst pack- bang for their buck,” said Sandy Russell, vice footprint of every event. – Xinyi Liang-Pholsena age. The latter package will invite guests to president, commercial operations, Carlson enjoy an Oriental Metropolitan cuisine for Rezidor Hotel Group, Asia-Pacifi c. two with complimentary access to the mu- Experience Meetings features Brain seum, which is located close to the hotel. Box, a breakout room concept which Both packages include one-night ac- creates a stimulating atmosphere commodation, daily breakfast for two, through the use of bright colours and complimentary Internet and Wi-Fi, and Living it up at South Beach complimentary soft drinks from the mini fl exible furniture to boost creativity, encourage active participation and bar. Following each stay, guests will also enhance delegate interaction. receive a copy of Under The Phoenix Flexibility will be a key tenet of Brain Tree, a book on Nanjing Republican-era Box, according to Russell, allowing architecture, or Nanjing – Live Misty in the different room set-ups. For example, Six Dynasties. swings hanging from the ceiling could Alvaro Rautenberg, general manager of pave for confl ict resolution while partici- The Grand Mansion, said: “The opening pants are encouraged to write and draw of The Grand Mansion has piqued the during meetings to foster discussion. interests of discerning travellers who are Meeting sizes should not exceed 50 pax looking for authentic excursions in China.” in order to harness the creative room Prices vary for each programme.

S$788 per table at Resorts World Sentosa for the Premier Room at Cosmopolitan Hotel HOT DEALS and S$688 per table at Genting Hotel Jurong, Hong Kong, and HK$850 per room per night valid from January 1 to February 29, 2016. for the Executive Suite at Cosmo Hotel. A minimum booking of 50 pax applies. The hotels are also offering the 24-hour Full Planners who book by October 31 will Stay programme which allows business travel- get S$5 off per pax per package when both lers to check in at any time of the day and packages are booked, and a bottle of house still enjoy a full 24-hour stay before check out. wine per conﬁ rmed table plus corkage waiver This is subject to availability and requires an on 10 bottles with any booking. Terms and advance notice of 72 hours prior to arrival. conditions apply. Bookings are available from now till March Email [email protected]. 31, 2016. The promotion includes a 20 per cent off best available rate. Terms apply. Dorsett Hospitality International Visit www.dorsett.com. Cosmopolitan Hotel Hong Kong, Cosmo Hotel and Dorsett Mongkok, Hong Kong are Hyatt Hotels and Resorts set to draw more business travellers through Hyatt Hotels and Resorts in Thailand is offering Dorsett Hospitality International’s newly intro- two new deals for travel consultants and travel- duced Fantastic 4 Business package. lers alike. The package offers free use of a smart- Travel trade members can enjoy 50 per cent phone with unlimited 3G Internet, Wi-Fi off Hyatt’s daily rate at Grand Hyatt Erawan Universal Studios Singapore hotspot for multi-device connectivity, and Bangkok and Hyatt Regency Hua Hin from local and IDD calls to selected countries, September 1 to December 20, 2015. Identiﬁ ca- Resorts World Sentosa among others. tion and proof of travel industry employment Bookings for festive get-togethers with associ- Breakfast will be provided buffet-style and will be required upon check-in to receive the ates and colleagues over Christmas and the feature a variety of international cuisines. special rates. Lunar New Year at the integrated resort and Business travellers who book a minimum Guests who book a minimum of three its new sister hotel, Genting Hotel Jurong, are of three consecutive nights at any of the ho- nights at the Grand Hyatt Erawan Bangkok, Hy- now open. tels get a free three-hour-long Plaza Premium att Regency Hua Hin or Hyatt Regency Phuket Christmas parties start from S$95 Lounge session at Hong Kong International Resort will get one free night. This offer is only (US$67.70) per pax at Resorts World Sentosa, Airport. available to guests who book from September and S$85 per pax at Genting Hotel Jurong. Room rates start at HK$800 (US$103) 18 to December 19, 2015, and stay between Prices are valid from December 1-30. per room per night for Dorsett Mongkok’s October 1 to December 20, 2015. Lunar New Year celebrations start from Executive Room, HK$950 per room per night Visit www.bangkok.grand.hyatt.com.

mice Oct p04-06 MarketplaceRLmyKY.indd 5 16/9/15 4:37 pm Marketplace TTGmice October 2015 • 6 Frangipani Langkawi’s The House of Sathorn larger green footprint The heritage mansion finally opens, adding a touch of The Frangipani Langkawi Resort & Spa, known as a resort with sustainable practices and win- old-school glamour and inventive cuisine to Bangkok’s ner of the Association of South East Asian Na- tions Tourism Association (ASEANTA) award dining scene. By Xinyi Liang-Pholsena for the Best Conservation Effort in ASEAN, has introduced more green practices this year. The House of Sathorn An aquaponic system was introduced in the treatment pond, and an unused heating tank room was converted into an oyster mushroom farm. Vegetables are grown along pathways to create the ambience of an edible garden. Resort owner, Anthony Wong, said: “We have seen a growing trend among Asian and European MICE delegates desiring healthy eating, and we try to supplement the resort’s restaurant with organic food grown at the resort.” It is also fitting that the resort was the venue chosen for the ASEAN Sustainable Green or Eco-Hotel Course organised by the Ministry of Tourism and Culture Malaysia from September 7-9. It was attended by 30 delegates, comprising ASEAN National Tourism Organisations Dating back to 1880, the neocolo- Hot in its architecture but its cuisine and hoteliers. nial villa standing at the Sathorn is anything but. Turkish chef Fatih Wong wanted to show the delegates that spot and Narathiwat junction was first Tutak delivers his distinctive Asian- going green need not be expensive. He said: owned by a wealthy businessman, inspired dishes with aplomb, putting “It has a lot to do with design and operations. Sustainable hotel practices (are) necessary to before becoming a hotel in the 1920s tremendous creativity and fun into the din- reduce climate change.” and transforming into the Russian Embassy ing experience at The Dining Room. from 1948-1999, before falling into disuse Dishes like Early Morning at Tsukiji Market, until its newest reincarnation. a rectangular block of blue-fin tuna served Bhaya Classic cruises After three years of painstaking restora- with puréed avocado and fresh wasabi on tion, the 19th-century mansion – complete the side; and Indian Accent, three layers of along Halong Bay with with ornate ceilings and green-louvred cauliflower – puréed, pan-fried with curry and windows – is today, The House of Sathorn, dehydrated – plus a dash of yoghurt; are a nod renewed fleet W Bangkok’s newest dining destination. to chef Tutak’s globetrotting experiences. Luxury cruise operator Bhaya Classic has Hunting, inspired by his hunting trip in unveiled a refurbished fleet after five months of MICE application Germany, is the most visually stunning dish, upgrading works since May 2015. The House of Sathorn is bigger than it looks where a chargrilled duck breast is served with All four Bhaya Classic boats, which boast from the outside, comprising four buildings ‘blood’ splatters of pomegranate sauce and traditional Vietnamese designs, have undergone reconfigured as a versatile space that can burnt onion ‘gunpowder’. a major makeover with the interior design of cater to events of various types, from fancy Pier 9 steals the show for me, however. all cabins completely changed, featuring new dinners to boardroom meetings to exclusive The giant river prawn, which hailed from wooden floors, panels, room decorations and functions. Ayutthaya, is sweet and succulent, and when bedding. The 99m2 Conservatory, nestled at the savoured with the pumpkin puree delivered a In May 2015, Bhaya Classic introduced a back of the mansion, is ideal for both meet- delightful mouthful. new Premium Balcony Cabin option in three ings and cocktail functions of up to 120 pax The fun continues with desserts. With the new boats (V, VI and VII) to offer passengers a with its extended outdoor area. The venue use of liquid nitrogen and fine Okinawan sugar, more comfortable and private cruising experi- can be hired for functions from 200,000 Take Me Home to Silom elevates the humble ence in Halong Bay. baht (US$5,500) and up to 350,000 baht for Thai streetside grilled banana into a gastro- Launched in 2007, Bhaya Classic now boasts the entire day. nomic treat, ending my meal on a high note. a fleet of seven ships with 93 cabins in total. On the second floor reside Loft 1 and 2 – Bhaya Classic still under renovation when TTGmice visited Service – which are function rooms featuring four The service was immaculate, and the waiter hospitality suites suitable for private dinners serving my table was engaging, spoke perfect and parties. English and well trained in his F&B knowledge. The Dining Room, with just 40 seats and an open kitchen, makes an intimate spot for Contacts business lunches or post-work drinks. The House on Sathorn For groups with the budget, the entire 106 North Sathorn Road, Silom, Bangrak, house can be booked for 1 million baht, Bangkok which will include F&B, décor and event Tel (66) 2 344 4000 organising services from W Bangkok. The Email [email protected] buyout of the whole venue will include the Website www.thehouseonsathorn.com use of the 70-seat Courtyard. Opening hours F&B concept The Dining Room: lunch 12.00-14.30, dinner The House on Sathorn may be old school 18.00-22.30

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K Talk of the trade TTGmice October 2015 • 8 KTO commits more efforts { In brief } Hanthawaddy airport further delayed The construction of Hanthawaddy Interna- to recovering lost tourists tional Airport near Yangon will fi nish by 2022 instead, four years after the already delayed completion date, due to problems in obtaining By Rosa Ocampo offi cial development assistance (ODA) loans. South Korea is Located 77km north-east of Yangon, in Bago, sweetening its mar- the Hanthawaddy airport will be able to han- keting and promo- dle up to 10 million passengers annually, well tions aimed at the above Yangon International Airport’s current ASEAN region and capacity of 2.7 million. Meanwhile, Yangon International Airport will be upgraded to allow China to salvage the it to handle six million passengers by 2016. MICE market which was nearly halved Indonesia grants more visa-free entries during the June and This month will see Indonesia granting visa- July MERS scare. free entry to nationals of 47 more countries, Underway are including India, Australia and Taiwan, as part a series of road- of its strategy to lure more tourists to the country. They join the 45 countries currently shows, fam trips jackmalipan/123RF.com and promotions such More being done to bring back a buzz to the country’s MICE sector; enjoying the facility, 30 of which were granted last June, bringing the total number to 92. as subventions, free Myeongdong, Seoul pictured here vouchers, discounts Please wait to be seated for leisure and business tourists, with even arrivals dropped by some 20 per cent in A number of confi rmed bookings for premium more generous perks and incentives than August. economy seats on Singapore Airlines Airbus in the past, revealed Keehun Kim, execu- Because of the impact of the MERS A380 fl ights may be rescheduled due to de- tive director of Korea MICE Bureau. scare, South Korea scaled down its total lays in seat installations. According to a press The CVB is also dangling the ongoing arrivals target from 15.5 million to 15 mil- statement, affected travel grand sale in South Korea, with 30,000 lion this year, but still higher than the 14.2 periods are from September 9, 2015 to Janu- shops offering generous discounts till million total arrivals in 2014. ary 29, 2016. Travellers affected by the delays October 31. Meanwhile in the Philippines, Korea will be contacted by SIA Kim told TTGmice that many interna- Tourism Oganization (KTO) is coordinat- offi cials or travel con- tional MICE groups had cancelled in June ing with 28 travel agency partners and fi ve sultants to provide them and July, but business post-MERS is recov- airlines (Korean Air, Asiana, Jeju Air, Cebu with alterna- ering fast and groups had started to return Pacifi c and Air Asia Philippines) to lure tive travel in September. Filipino tourists, business travellers and arrange- A positive development is the confi rma- MICE planners. ments. tion of two huge international events for Hye Jin Jang, assistant manager Manila May next year: the Rotary International offi ce, said KTO is renowned in the Philip- Convention with 50,000 participants, in- pines for taking good care of its travel cluding 22,000 from overseas; and Nanjing, agencies and corporate partners, and its China’s Chung Mai multi-level marketing ease of accessibility. group with 15,000 participants. The Philippines is a small but fast- Business events account for eight to nine growing inbound market for South Korea. per cent of total arrivals in South Korea, About 400,000 Filipinos visited it in 2014, which plunged 41 per cent in July and 53 including incentive groups which doubled per cent in August from a year ago. Total to 3,400 from just 1,200 in 2013.

Exo Travel expands into Malaysia with DMC acquisition EXO Travel has added Malaysia to its portfo- unique culture, food and heritage touring new and existing clients, giving them an over- lio with the opening of a local offi ce, follow- and given English is widely view of the opportunities offered in Malaysia. ing its recent acquisition of Insight Borneo, a spoken it allows our guests to gain a deeper “EXO Travel has broad reach across a Malaysia-based DMC strong in incentive and insight into the depth of these countries.” variety of markets and we expect that in the group travel. EXO Malaysia will also be responsible coming months we can offer the same stand- General manager of EXO Malaysia, Nicky for handling small-scale operations in MICE ards of service, unique product and insightful Henderson, said: “Malaysia provides the and leisure business within Singapore, experiences to our clients. We will focus on natural centre to EXO Travel’s current desti- though opening an offi ce in the city-state is what we do exceptionally well, and that is to nations and allows even greater connected also in the cards. give every traveller an insider’s view of our experiences across Asia. Insight Borneo is in the process of destination.” “We are slowly establishing ourselves rebranding to EXO Malaysia, with all details Exo Travel is now present in eight other in Singapore, which will become an im- to be fi nalised by January 2016. countries across Asia: Vietnam, Thailand, portant hub in our Indonesia connectivity. Henderson added: “Our international Cambodia, Laos, Myanmar, Japan, China Both Singapore and Malaysia offer their own sales offi ces are now busy working with and Indonesia. – S Puvaneswary

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Korea-Join2Ad.indd 1 9/15/15 2:25:47 PM Talk of the trade TTGmice October 2015 • 10 Fresh grounds sought for { 2015 Calendar }

September 29- October PATA’s annual events October 1 13-15 IT&CM Asia, IMEX America, By Mimi Hudoyo effort aligned with the association’s goal Bangkok, Thailand Las Vegas, US PATA is opening up opportunities for des- to disperse tourist footfalls, not only to tinations beyond the Asia-Pacifi c region to popular destinations in a country but play host to its annual events. also to emerging ones, as long as they Explaining the decision, CEO Mario have the capability to handle different October October 23-25 events. Hardy, who took over the reins of the as- 21-23 SITE Global sociation on November 1 last year, said: Hardy said: “We cannot keep going ITB Asia, Conference, “The whole purpose of us having a travel back to the same places. It is a challenge Singapore New Delhi, India event is to promote the destina- for a non-profi t organisation like tion. We were questioned when ours (and) we need to provide we chose Bengaluru (for PATA support to our members while Travel Mart 2015). (The city) making sure that our events are may be known as the Silicon commercially viable.” The Star Sydney Valley of India but there are Thok Sokhom, director tourist attractions here waiting to of international cooperation remakes for stronger be discovered. Having the mart and ASEAN at the Cambodia there is our way of supporting Ministry of Tourism, welcomed positioning among the destination – to promote it to Hardy: more support the initiative. He commented: for emerging “Having a travel event in a new (buyers) who will in turn sell it destinations next-gen travellers to their customers.” destination will provide an Hardy pointed out that many opportunity for us to introduce The Star Sydney will embark on a A$130 travel tradeshows are held in established it (and) exchange experiences with the million (US$90.1 million) refurbishment of its destinations like Thailand, Indonesia, Sin- host country.” Astral Tower and Residences Hotel, set to be gapore and Hong Kong, and these places Oliver Martin, principal of Twenty31 completed by mid-2016. “do not need our support”. Consulting Canada, said: “This is the The Astral Tower is being repositioned “However, there are secondary and ter- only way to get new and diversifi ed to attract Gen X and experienced business tiary destinations that do require support,” members. If PATA keeps (its events travellers, offering new high-end suites, a club he remarked. within) existing members, the only lounge, meeting rooms and a business centre. Pushing more destinations beyond this destinations that will play host are India The hotel will be operational throughout the region to host PATA industry events is an and China.” refurbishment period. Astral Residences will be aimed at leisure travellers and young professionals, featuring a fresh, minimalist design accentuating the Philippine Arena puts foreign uninterrupted views of the Sydney Harbour. Additionally, The Darling at The Star has just upgraded its spa facilities, adding a mo- business events on wishlist saic aromatherapy heated steam room and a A year after its opening Philippine Arena saltwater Jacuzzi. A new fi tness facility with in the outskirts of Manila is embarking on kinesis walls is also ready for use. an international marketing blitz to woo John Autelitano, general manager of hotels foreign meeting and event planners and at The Star Sydney, said: “The Star Sydney is a organisers, with participation in the Phil- pinnacle tourism destination in Australia and a ippine MICE Conference (MICECON) 2015 signifi cant contributor to the visitor economy, last month being its fi rst step. welcoming over 11 million visitors Operations manager Enrile L Teodoro each year. said the venue was built and designed to “The national and international world-class standards by renowned foreign markets being targeted include companies. As the country’s largest mul- generations of people who are tipurpose indoor arena with a seating ca- increasingly affl uent, and as such, pacity for 55,000 pax, Philippine Arena is exit on the North Luzon Expressway for are spoilt for choice.” expected to appeal to international events. quicker access from Manila, and is served He added that “the Marketing materials are also prepared by shuttle buses that pick visitors from enhanced rooms, suites, for the foreign market. some points in the city. and business facilities will Acknowledging that the venue’s Philippine Arena is the centrepiece of a ensure our competitive- location in Bocaue, Bulacan can pose a massive multipurpose development called ness and attract visitors to challenge, Teodoro said Philippine Arena Ciudad de Victoria which also houses the the city of Sydney.” is building its own transport terminal to 20,000-seat Philippine Sports Stadium improve accessibility from the heart of which will likely opened in 2016, while Autelitano: the refurbished Manila. hotels and other tourism-related facilities property will give impetus for Philippine Arena already has its own are being planned. – Rosa Ocampo more tourists to call at Sydney

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K People TTGmice October 2015 • 12

{ Hot moves }

Alfred Paulsen Anthony Dupont Chris Bailey Patrick Ngiam Peter Haycroft

Alfred Paulsen the COO for Pandaw Lisa Fitzell has over 20 years of Philippe Le Bourhis Paulsen is now Cruises in Myanmar, Fitzell, former industry experience, Le Bourhis is now general manager Vietnam and Laos. global land prod- holding down senior general manager of of Dorsett Putra- uct director at STA positions in hotel Pullman Bangkok jaya hotel which Chris Bailey Travel, has replaced groups like Shangri- Grande Sukhumvit, is opening next Centara Hotels & Maarten Groeneveld La, Four Seasons and which was recently month. He was last Resorts has promoted as group managing Marriott. He was last rebranded from Grand general manager Bailey from senior director of Diethelm senior lecturer at Sin- Millennium Sukhum- of Dorsett Grand vice president of Travel. She is based gapore Polytechnic’s vit. He has amassed Labuan. sales and marketing in Bangkok. School of Business. over 20 years of to COO. Bailey ﬁ rst experience from Anthony Dupont joined Centara in Nicky Henderson Peter Haycroft working at various Indigo Pearl, 2004. EXO Malaysia has Melbourne Conven- Accor hotels across Phuket has made promoted Hender- tion and Exhibition South-east Asia. Dupont its new Jack Chua son from his former Centre has picked director of sales Staywell Hospitality position as director Haycroft to be its new Santhy Mahalingam and marketing. He Group has named of product to general executive chef. He Mahalingam has was formerly the Chua general man- manager. joins the team after 14 joined Dorsett Putra- director of sales on ager of Park Regis Sin- years with EPICURE jaya as assistant direc- a consulting basis gapore. He joins from Patrick Ngiam at the Melbourne tor of catering sales. for the launch of Grand Copthorne Marco Polo Ho- Cricket Ground, She was last assistant Ani Villas’ Thai- Waterfront where he tels has appointed most recently as the director of sales at land and Sri Lanka was executive assis- Ngiam global direc- director of culinary Ibis Style KL Cheras, projects, as well as tant manager. tor of sales. Ngiam operations. also in Malaysia.

{ Inspire }

Li Lei Director, Starwood Sales Organisation Shanghai

You started your career with that. I knew then that excelling in by respecting them, and by Starwood as a management sales would allow me to achieve paying attention to their career trainee. How did the programme much more in my career. prospects. It isn’t enough to help you grow into your current simply say that Starwood is a sales specialisation? And today you lead the Shang- great employer, the manager and I studied tourism management for hai ofﬁ ce of Starwood Sales the company need to be realistic seven years at Fudan University, Organisation. How you’ve grown! and look after the employee’s Shanghai and I thought I knew What are you most proud of in wellbeing too. everything, but the management this role? trainee programme made me I have been leading the team What advice would you give to realise there was still so much for for the last four years and staff someone looking to pursue a me to learn. turnover was zero until very career in sales in the hotel I was ﬁ rst placed in Westin recently when one of them left to sector? Shanghai where I experienced op- join a competitor. There were no Never give up on your erations, catering and stewardship hard feelings and I even helped dreams. The hours are functions. A year later I went to to expedite his resignation. The long and the pay isn’t Singapore and was placed in four move was good for his career and that high, so your departments for six months each it brought him back to his home- dreams will motivate – sales, marketing, revenue man- town where his family was. you to overcome these agement and brand management. Staff loyalty is something that problems. Also, stay I performed the poorest in sales can only be achieved by being humble and always but I was determined to change a good role model to your staff, be willing to learn.

mice Oct p12 PeopleKYSep16KYFINAL.indd 12 17/9/15 3:19 pm oak in an experience like no other at our new Inya Wing.

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No. 1 Kaba Aye Pagoda Road, Yankin Township, Yangon, Myanmar | +95 1 860 5377 facebook.com/sedonaHQ YANGON Case studies TTGmice October 2015 • 14 What a smooth operator

Hiring a professional conference organiser to deal with an event’s nitty-gritty is one way to ensure an effortless experience from start to ﬁnish. By Prudence Lui

Event brief had: “It (was) the heavy rain! We deployed In 2010, Taiwan won the bid to host NI 2014 at Event some volunteers to guide the VIPs to the the Nursing Informatics Special Interest Group’s 12th International Congress on dinner venue once they stepped out of the General Assembly Meeting held at Medinfo2010 Nursing Informatics metro station. However, (the) heavy rain made in South Africa. everything very difﬁcult (and) everybody got th Staging the ﬁrst-ever 12 International Client very, very wet!”

Congress on Nursing Informatics (NI 2014) re- Taiwan Nursing Informatics Association quired much preparation from the 60-member Solutions organising team. Initially a triennial occurrence, After asking for recommendations from the Venue it was converted into a biennial event in 2012. Taiwan Nursing Association which had experi- The NI 2014 programme comprised a pre- Taipei International ence in organising international conferences, conference, conference and post-conference. Convention Center (TICC) the committee decided to hire Elite Profes- A three-day think-tank forum targeted at the sional Conference Organiser (Elite PCO) to future development of mobile health was also Date help meet conference goals and share the included. June 22-25, 2014 workload. This way, committee members could also focus on their own work. Challenges Number of participants Since the committee didn’t know how to The 60-member organising committee was 498 attendees from 28 countries obtain the necessary budget, Elite PCO con- made up of volunteers from hospitals, universi- (237 locals/261 international) nected the committee with some sponsors. ties and organisations. They were nurses and Around 30 per cent of the budget was sourced were too busy to concentrate on this level of by Elite PCO and most of it came from the organisation. well-planned event and there was no major Taiwan government. Also, conference rooms needed to be challenge. The only glitch was the unexpected changed merely a few months before the event heavy rain which happened when the inter- Key takeaways to accommodate the number of people regis- national VIPs were invited to ride the metro It’s vital to engage a professional conference tered, which in turn, affected the budget. from the conference site to the gala dinner at organiser as their expertise ensured a smooth But according to NI 2014’s organising Huashan Creative Park. running of the event from preparation to committee chairman, Chang Po-lun, it was a Chang pointed out the one regret the team implementation.

“NI 2014 was extremely well organised and executed. I want to commend Po-lun Chang, Jessie Kuo and their organising committee for their incredible effort. Even the gift we got as attendees was a very well-designed cup, where the handle is in the shape of the Taiwan. I use it everyday and think of that wonderful experience.” Marion J. Ball, professor emerita, Johns Hopkins University

mice Oct p16 Case study - Informatics RL.indd 14 16/9/15 4:41 pm There’s more to exhibitions and meetings in Abu Dhabi

The UAE capital: We greet, you meet…

With one of the region’s leading exhibition centres, with the Abu Dhabi National Exhibition Centre boasting more than 133,000sqm of event space, proven exhibition services, superb logistical support along with exemplary connectivity with Etihad Airways, which provides direct service to more than 110 destinations, Abu Dhabi, as a global centre for commerce and trade, has everything you need to make your next show spectacular.

There’s never been a better time to choose Abu Dhabi Case studies TTGmice October 2015 • 16 Racing against the clock

Event 2015 Circle of Excellence to Langkawi

Client Honeywell Building Solutions

Venue Westin Langkawi Resort & Spa

Date April 20 - 23, 2015

Number of participants 116

Solutions Organising an overseas incentive in six Despite the late hotel bookings, weeks isn’t as daunting when there is Harries described the rates she received as “very good”, at- good ground support to ensure things tributing it to the slowing MICE market. run smoothly. By S Puvaneswary She added: “With my budget blown on extra room Event brief delegates felt more nights, MyCEB’s provision This April, the Asia-Pacifi c branch of global comfortable fl ying on of room drop gifts, Malay organisation Honeywell Building Solutions SilkAir. dancers, Batik painting and (HBS) organised the 2015 Circle of Excellence, She said: “This was partial sponsorship of the din- an overseas incentive trip to Langkawi for its a bit of a blow to the ner was a great help. I could overachieving employees, who were picked event timeline and relax knowing that the entertainment on from over 10 countries. budget as it meant an additional two nights ho- welcome night was going to be good.” Asian Overland Services Tours & Travel tel stay and meals in Langkawi because SilkAir Wong said the balls had to be brought (AOS) successfully bid to be the ground only fl ies from Langkawi to Singapore from the capital city while three synchro- handler in Langkawi and helped with the meet on Wednesday, Friday and Sunday. This change nised swimmers, together with a coach, and greet at the airport, as well as organised meant for the fi rst time in over fi ve years of were brought in from Penang a day earlier to sightseeing tours and dinner functions. running events, I had to request a budget rehearse performing inside a ball. The balls increase. Fortunately, my senior managers were pumped with oxygen to sustain the Challenges understood the circumstances and were fully performers within. The fi rst challenge was the short lead time to supportive of the change to SilkAir.” organise the event. Pia Harries, executive as- For the pre-dinner entertainment on the Key takeaways sistant at HBS, was the sole person organising third day, Harries wanted to create a ‘wow’ Looking back, Harries said: “MyCEB was ef- and had only six weeks to put things together. experience. The previous year’s incentive event fi cient and easy to deal with. Their reminders She said: “Short lead times have become in Thailand had been a real spectacle and she and timelines were of great help.” typical for Honeywell, partly due to internal needed to match or exceed that. For the fi re On advice to readers, she said: “If you have processes. I have organised numerous events and water-themed performance by the infi nity any control over timelines, try and have more outside of Australia in the past, so I knew the pool at Westin Langkawi Resort & Spa, she had than six weeks to organise!” importance of roping in Malaysia Convention & to source for 2m-high transparent balls and Recalling the performances at the gala din- Exhibition Bureau (MyCEB) as well as getting a look for talents who could perform inside these ner, Wong said: “We never used the entertain- reliable ground handler.” balls that would be fl oating on water. This was ers before. So we took extra care to check their Harries’ plans for the delegates to travel on the fi rst time that Wong Kee Yen, AOS’s project background and references before engaging the former Malaysia Airlines (MAS) had to be manager, was putting this act together and her them. It was also important to have a rehearsal scrapped after two MAS tragedies, as half the challenge was to ensure that it went well. prior to this event.”

“I was really surprised by the popularity of the Batik painting that MyCEB provided. Before we did the event, I was nervous that adult men and women would not enjoy the painting and had MyCEB not generously provided it, I would never have selected it as an activity. To my amazement, everyone loved it.” Pia Harries, executive assistant, Honeywell Building Solutions

mice Oct p14 Case study - Honeywell-jnKYmyFINAL.indd 16 16/9/15 4:54 pm Secret escapes for successful events

#InspireWithCentara

Whether you are wanting to motivate your team or thank them for their success, it makes sense to take them somewhere that will inspire them towards even greater achievements. At Centara Hotels & Resorts, we have professional-standard meeting and event venues of all sizes, set amidst vibrant cities, exotic hideaways and tropical beachfronts. Visit Centara’s new dedicated Meetings, Incentives, Conferences and Exhibits (MICE) website to ﬁnd out more about how we can turn your event into an experience that matches the best performances of your team.

www.centarahotels.com/mice | E: [email protected] | T: 62 21 579 483 98

7924_CHR_TTG_MICE_Sep_2015.indd 1 8/31/15 2:52 PM PATA New Tourism Frontiers Forum 2015 “Ecotourism - Transcending Climate Change” November 25-27 The Oriental Hotel Legazpi, Albay, Philippines

PATA New Tourism Frontiers Forum 2015, generously hosted by the Provincial Government of Albay, will be held from November 25-27 at the Oriental Hotel Legazpi, in Albay, Philippines. The two day programme will consist of a one day conference, networking events and one day sightseeing tour. Manila The Forum brings together tourism professionals to share their insights and experiences in marketing and managing tourism growth at a national level to Legazpi lesser-known corners of the destination, thus ensuring the responsible growth and development of travel and tourism in a sustainable manner. Local communities will

Albay is a province of the Philippines located in the Bicol Region in southeastern Luzon Island. The capital of the province is Legazpi City, the regional administrative center of the region, which is located in the southern foothill of Mayon Volcano, the symbol most associated with the province.

Albay is a United Nations Global Model for Disaster Risk Reduction and Climate Change Adaptation. It is ranked among the 1st Class Provinces of the country and among the fastest growing tourist destination in 2013 with a 66 percent growth.

Supported by TTGmice supplement

New sensation As glittering new duty-free malls and the Seoul Station Overpass renewal project take shape, visitors can look forward to a brillant blend of tourism, shopping, culture and urban living

wo recent (a partnership between free store in the Hanhwa high-profile Hyundai Development New President for 63 Building, which also developments Company and Shilla), Seoul Tourism Organization accommodates business T events, in Yeouido. will give visitors to Hanhwa Galleria Seoul a new sensational Timeworld, and SM The Seoul Tourism Organization SM Duty Free experience. One concerns Duty Free (a consortium (STO) has welcomed its new will turn Hana Tour’s the opening of possibly the led by Korea’s largest president and CEO Byung- headquarters in the popular largest duty-free complex travel agency Hana Tour). tae Kim who officially took traditional neighborhood in the world, while the Korea is the world’s most charge on June 29. Kim will Insadong into a giant other will transform the lucrative duty-free market work closely with Seoul city mall called “SM Duty landscape around Seoul in 2014, accounting for to foster growth in the city’s Free, just a stone’s throw Station into a cultural and 13% of global revenue. MICE businesses, increase visits from attractions such as recreational hotspot. HDC Shilla Duty to Seoul by overseas visitors, Cheonggyecheon Stream Following fierce Free plans to open the and spur Seoul’s competitiveness as a global city. Kim and Gyeongbokgung bidding, the Korean 65,000sqm Shilla I’Park has over 20 years of experience in the travel and culture Palace. Customs Service (KCS) Duty Free mall in Yongsan industries including being the CEO of BT&I, one of While the Seoul granted threee new district this December. Korea’s major travel management companies, head of Station Overpass project licenses to operate duty- Hanhwa Galleria the classical music academy Pung Wol Dang and adviser is still a work-in-progress, free stores in Seoul to Timeworld is planning a to the Kim Chong Yung Museum. it is already generating HDC Shilla Duty Free 9,900sqm luxury duty- much interest among residents and businesses. Similar to New York’s High Line project, the Overpass will repurposed 938m of elevated road into a pedestrian-only zone. The project is expected to boost the local economy, popularize “walking tourism”—it connects many tourist attractions— and revitalize surrounding From left: HDC Shilla’s new duty free mall Shilla I’Park in Yongsan; Seoul Station Overpass neighborhoods.

TTGmice1509-Seoul8ppProduction.indd 1 8/27/15 7:15:51 PM VENUES

Yeong Bin Gwan

Outstanding venues that deliver a unique experience in Seoul Yeong Bin Gwan Traditional spaces in a luxurious setting Yeong Bin Gwan One of Seoul’s most popular dining venues, Yeong Bin Gwan is an din- Address: 249,Dongho-ro, Jung-gu, Seoul Phone: +82-2-2230-3721 ing/event space located adjacent to The Shilla Seoul hotel. Built in the Website: www.Shilla.net style of a traditional Korean house, the two-story facility can be used E-mail: [email protected] for banquets, parties, and corporate dinners. There are three banquet spaces, seating 150, 160, and 180 respectively. Special events can also be held in the scenic hotel garden nearby.

Korea Furniture Museum

Beautiful setting for events and dining The Korea Furniture Museum (KOFUM) provides an exquisite cultural experience in a compound of 10 traditional Korean houses (hanok) amid a picturesque setting surrounded by moutain sceneries. More than 14 years in the making, it has wowed visitors with its stunning aesthetics since 2011. In 2012, it topped CNN Online’s “13 things you’ve got to do in Seoul” list. KOFUM has hosted numerous high-level receptions, luncheons, dinners, product launches and conferences. These include the G20 spousal reception and luncheon, piano recital by Lang Lang and Audi’s A6 launch event. Dugahun Fine Western dining and art in a traditional Korean house Dugahun (meaning a very beautiful house in Korean) offers an intimate experience that mixes culture, art, and food. Diners at the restaurant can enjoy Western cuisine inside a beautifully refurbished traditional Korean house and the private room can accommodate up to eight people. Located nearby is Gallery Dugahun, housed in a Russian-style brick building, which exhibits Eastern and Western art pieces.

Dugahun Korean Furniture Museum Address: (110-190) 14, Samcheong-ro, Jongro-gu, Seoul (Jongro Branch) Address: (136-823) 121, Daesagwan-ro, Seongbuk-gu, Seoul Phone: +82-2-3210-2100 Phone: +82-2-745-0181 Website: www.dugahun.com Website: www.kofum.com E-mail: [email protected] E-mail: [email protected]

TTGmice1509-Seoul8ppProduction.indd 2 8/27/15 7:15:54 PM Min’s Club Mugyewon TTGmice supplement

A historical venue for business meetings and cultural events Mugyewon used to be an exclusive entertainment venue for high-ranking government ofﬁcials. As a place of great historical signiﬁcance, it has hosted many important national events. One notable example is its role as the meeting place for the landmark 1972 ‘July 4th North-South Joint Statement’ meeting between the two Koreas. The building was moved to its present location in 2010. Today, the Mugye- won is one of Seoul’s leading educational and cultural spaces. It is used for business conferences, meetings, and receptions. Cultural experience programs can be arranged.

Mugyewon Address: (110-818) 2, Changuimun-ro 5ga-gil, Jongno-gu, Seoul Fusion dining in a historical residence Phone: +82-2-6203-1162 Website: www.jfac.or.kr Built in 1936, Min’s Club was originally the residence of E-mail: [email protected] a descendant of Korea’s last empress. The architect Park Gil-yong was best known for designing Hwasin, Korea’s ﬁrst department store. In 2001, the building was renamed Samcheonggak “Min’s Club”, with artefacts that showcased early 20th A mountain retreat in the Century Korean culture. The fusion Korean restaurant heart of Seoul offers a range of Korean and Western dining options, as Originally built to host the well as a wide selection of wines and teas. Four private North-South Red Cross Con- rooms are available, including The Library, which seats ference in 1972, this historical up to 10 persons. A garden banquet accommodates up to venue symbolizes the uniﬁca- Outstanding venues that deliver a unique experience in Seoul 100 persons. tion of three poles: “North Min’s Club and South”, “Tradition and Address: (310-110) 23-9, Insadong 10-gil, Jongno-gu, Seoul Modernity,” and “Korea and the Phone: +82-10-2478-5211 World.” Today, Samcheonggak is Website: www.minsclub.co.kr E-mail: [email protected] a cultural space surrounded by nature, a spectacular backdrop for any event through the four seasons. Planners can hold a reception, conference Samwon Garden or meeting at any of the eight event spaces in the hanok-style buildings or outdoor gardens with the support of the facility’s professional staff. There is also a Korean restaurant and a garden café that offer traditional tea ceremonies for visiting groups. The eight event spaces include a pavillion and two outdoor areas. They range from 171-709sqm and seat 10–250 persons banquet-style.

Samcheonggak Address: (136–823) 3 Daesagwan-ro, Seongbuk, Seoul Phone: +82-2-740-3209 Website: www.samcheonggak.or.kr E-mail: [email protected]

Bongraeheon Royal court cuisine in a regal ambience Famous Korean barbeque in a delightful setting One of the best places for an intro- Samwon Garden is a star attraction in Seoul’s restaurant duction to Korea’s royal court cuisine scene. Established in 1976, it quickly grew to become not is Bongraeheon on the grounds of the only Seoul’s largest restaurant but a place serving quality five-star Mayfield Hotel. Staff dressed and authentic traditional Korean cuisine. In 2011, the in the traditional attire typical of royal Michelin Green Guide to South Korea described Samwon kitchen workers complete the palace Garden as “the single place to go for Korean-style beef.” atmosphere. For fans of the Korean There are five drama Dae Jang Geum, this uniform dining halls, will be instantly recognisable. The the smallest menu here emphasizes light and clear tastes—the essence of fine traditional Korean seats up to 68 cuisine. There are two halls: One seats up to 40 guests while the other, 20 guests. guests, while The venue is recognized by Zagat Survey as an excellent Korean restaurant and is the largest, certified by South Korea’s Ministry of Culture, Sports and Tourism as a restaurant 132 guests. providing an authentic Royal Cuisine Experience.

Samwon Garden Bongraeheon (Mayfield Hotel) Address: (135-895) 835, Eonju-ro, Gangnam-gu, Seoul Address: (157-290) 94 Bangwhadae-ro, Gangseo-gu, Seoul Phone: +82-2-6670-3642 Phone: +82-2-2660-9020 Website: www.samwongarden.com Website: www.mayfield.co.kr E-mail: [email protected] E-mail: bongraeheon@mayfield.co.kr

III

TTGmice1509-Seoul8ppProduction.indd 3 8/27/15 7:15:59 PM

INTERVIEW TTGmice supplement A focus on MICE Seoul’s new director for the Sports and Tourism Bureau, Mr. Eui Seung Kim, outlines the city’s MICE strategy and shares his recommendation for autumn leisure

Seoul has placed a contemplating how to im- strong focus on its prove and unite the MICE “The upcoming MICE tourism sector tourism sector and one in recent years. What of the ideas we thought MICE zone is has been the results of of was the “Seoul MICE based in the that? Alliance”—a partner- The Seoul Metropolitan ship between government business district Government is actively agencies and private-sector continuing efforts to mar- organizations to enhance of Gangnam, near ket Seoul as a top MICE the city’s global business Coex, and, when destination. To do so, the events competitiveness. city created a Master Plan Bringing together completed, will that was divided into two this diverse spread of main phases. The first phase various tourism sectors stretch all the way was completed in 2014 and including hotels, restaurants, saw the opening of new performance venues, to the Jamsil Sports MICE venues such as the shopping, and more, has Complex.” Dongdaemun Design Plaza helped us in working (DDP) and the floating is- together to facilitate a lands of some Sevit on the smoother experience for Han River. They now join MICE organizers and event convention centers like participants. Just this year Coex Convention Center, we reached 195 members aT Center, and SETEC of the Seoul MICE Alliance as some of the city’s main and we are increasing in meeting sites. number every year. The second phase is well underway with the Seoul has quite a objective to create a large- number of programs scale MICE zone. The it offers for visitors, is upcoming MICE zone there one you think is is based in the business overlooked? district of Gangnam, near Seoul has a convenient Coex, and, when com- transportation system that pleted, will stretch all the is among the world’s top way to the Jamsil Sports but one of the best ways to SEASONAL HIGHLIGHT Complex. New meet- see and experience Seoul ing spaces, entertainment is by walking. “Autumn is an especially beautiful season in Korea and to enjoy the fall venues, and accommoda- The Seoul Metro- foliage, I recommend a visit to one of the palace grounds for a unique tions will be built while politan Government scenic experience.” existing infrastructure and operates a number of transportation options will free walking tours that most impressive sites. With autumn coming Changdeokgung Palace, be vastly improved. We plan are themed around And I enjoy the fact that up is there a particular a UNESCO World to implement the latest historic, cultural, and the same routes provide spot you want to rec- Cultural Heritage Site, is technology and structure even ecological focuses. a vastly different feel ommend MICE event a great palace to visit for to make it a truly one-stop These walking tours are based on Seoul’s different participants? its natural environment zone for MICE events. conducted by an expert seasons. The free tours Autumn especially is a and beautiful structures. guide in English, Chinese, are on a reservation basis beautiful season in Korea I would highly recommend Has Seoul’s tourism Japanese, and Korean and through the Visit Seoul and to enjoy the fall booking the Huwon industry been respon- can last anywhere from website (www.visitseoul. foliage, I recommend (Secret Garden) tour as it sive to the city’s focus 2-3 hours and provides net) but I truly hope more a visit to one of the is simply a magnificent site on MICE tourism? participants a fascinating participants will take more palace grounds for a steeped in history Back in 2011, we were look at some of Seoul’s interest in them! unique scenic experience. and culture.

TTGmice1509-Seoul8ppProduction.indd 5 8/27/15 7:16:00 PM CASE STUDY

ome 300 delegates from 40 countries Sconvened in Seoul between June Local flavours 29 and July 2 to take part in the 2015 World A Seoul Convention Bureau-supported city tour proved a memorable Conference on Business finish to the 2015 World Conference on Business Management Management (WCBM). The interdisciplinary The tour was given a lunch tray and The Facts conference focused on financially and logistically Event name: World Conference on Business Management & Global Great Debate market coins to wander the both theory and practice of supported by the SCB as 2015 grounds, and purchase their new ideas and perspectives part of a special expansion Number of attendees: 300 choice of food and drinks in the global business Host: People & Global Business Association from different vendors. in qualifications for MICE Venue: Courtyard Marriot Hotel, Kyung Hee University and included competitive Tours in June and July MICE Tour Sites: Seoul Museum of History, Gyeonghuigung Palace, Tongin Market The arrangement sessions, forums and including subsidies in the Date: June 29–July 2, 2015 proved a hit! Participants lectures. rental of tour buses and the not only explored the For the final day of providing of tour guides. market but got to sample a the conference, People Interested business event variety of Korean fare that and Global Business organizers for business met their preferences. Association—the event’s events with more than The feedback from hosts—requested a half-day 500 foreign delegates can participants and organ- MICE Tour from the Seoul apply through the Seoul izers was overwhelmingly Convention Bureau (SCB) MICE homepage (www. positive. as part of SCB’s support miceseoul.com). Jellna Chung, Secretary package for international On the day of the General of People & Glo- meetings. The tour took tour, the group was bal Business Association, participants to various divided into two and led commented, “After finding parts of Seoul for a glimpse through the museum by out about the SCB’s MICE of the city. The host guides and given an in- Tour program, we were requested that the course depth look into Seoul’s extremely happy to be be not too far from the illustrious history. The able to offer our delegates event venue of Marriott groups then proceeded to a compact but full tour. Courtyard Time Square. Gyeonghuigung Palace, just The MICE Tour organizers Based on these a few minutes’ walk from dedicated a lot of atten- conditions, the SCB the museum. At the palace, tion and effort into the designed an itinerary that the groups came together participants were Mus- The historic Tongin tour and the delegates all included Seoul Museum of for a photo with a banner lims, SCB chose a lunch Market was selected for its expressed a great deal of History, Gyeonghuigung provided by SCB. arrangement that met their special “lunch box café” satisfaction with the tour Palace, and Tongin Market. As a number of the dietary requirements. where participants were program and guides.”

TTGmice1509-Seoul8ppProduction.indd 6 8/27/15 7:16:08 PM HOTELS TTGmice supplement New openings New hotels and venues in Seoul give event planners more options than ever Four Seasons Hotel Seoul Best Western Arirang Hill Dongdaemun

Opened on September 1, 2015, the hotel is a stylish business hotel conveniently located in the heart of Seoul’s business and culture district. It offers 190 rooms and a modern business centre. In-room amenities include the 43-inch HD LED TV, dual line telephone system, private safety box and complimentary mineral water and free Opening in late September 2015, Seoul’s new Four Wi-Fi and Internet service. Seasons Hotel is located in Gwanghwamun, the heart The hotel is 52.5km (70mins) from Incheon of Seoul with easy access to numerous historic and Airport,10.6km (56mins) from Gimpo Airport, 3.58km commercial areas. There are 317 guest rooms including (10mins) from Dongdaemun Station, 5.9km (23mins) 32 suites, all featuring the new, fully customizable Four from Seoul Station and 6.28km (18mins) from Myeong- Season Bed. Floor-to-ceiling windows let in natural dong Station. light. The décor is contemporary with Korean accents. There are seven high-concept, stylish restaurants and bars, a spa and a three- Best Western Arirang Hill Dongdaemun storey health club. State-of-the-art function spaces for business and social events Address: 26, Dongsun-dong, Seoungbuk-gu, Seoul, Korea with natural light are also available. These include the 740 sqm grand ballroom and Tel: +82-2-925-7000 Email: [email protected] 470 sqm second ballroom. Website: www.hotelahill.com

Four Seasons Hotel Seoul Address: 97 Saemunan-ro, Jongno-gu, Seoul, Korea Tel: +82-2-6388-5000 Lotte City Hotel Seoul Website: www.fourseasons.com/seoul/ Myeongdong Opening in The Atrium, Millennium Seoul Hilton winter 2015, Completed in August 2015, the Atrium Lotte City is the new meetings and events venue Hotel Seoul at Millennium Seoul Hilton. It is part Myeongdong is of an extensive renovation project that located between included the opening of Café 395, an Myeongdong, update of the hotel lobby, and renova- the business and tion of hotel rooms that will be fully shopping center completed by October 2015. With a of Seoul, and Cheonggyecheon, an oasis in the down- glass ceiling skylight and large windows town area. The 27-storey hotel features 430 guest rooms that let in natural light, the space can be and a sky restaurant, rooftop garden, ﬁtness centre, café customized in a variety of conﬁgurations, making it ideal for conferences, presenta- and convenience store. Guest rooms come with views of tions, lectures, weddings and large dinners. There is also an outdoor terrace that seats downtown and free WiFi. Within walking distance are up to 250 persons for banquets. Other meeting rooms include the Grand Ballroom the Euljiro 3-ga subway station and popular areas such as which can seat 200-300, a junior ballroom, and eight additional breakout rooms. Myeongdong, Cheonggye Stream and Insadong.

Milennium Seoul Hilton Lotte City Hotel Seoul Myeongdong Address: 50, Sowol-Ro, Jung-Gu, Seoul, 100-802, Korea Address: 22-4, Janggyo-dong, Jung-gu, Seoul, 100-220 Korea Tel: +82-2-317-3200. Tel: +82-2-6112-1000 Website: www3.hilton.com/en/hotels/south-korea/millennium-seoul-hilton-SELHITW/index.html Website: www.lottehotel.com/city/seoulmyeongdong

VII

TTGmice1509-Seoul8ppProduction.indd 7 9/9/15 5:24:29 PM TTGmice supplement Seoul Convention Bureau The one-stop solution provider for MICE planners

Expanded services MICE helpdesk In July 2015, the Seoul Convention Bureau (SCB) and hotline expanded its services to increase its scope and reach Since July 10, a new online MICE helpdesk and hotline by easing qualiﬁcation until November. The move will beneﬁt both service (www.miceseoul.com) has been providing quick organizers and participants. Among them: responses to queries from individuals and organizations about hosting an event in Seoul or SCB’s MICE support services. For international conferences and meetings Users can write on the message board or email a • The Seoul MICE Card with 5,000 Korean Won (KRW) charged question ([email protected]) which will then will be available for participants at events with at least 50 be forwarded to the most appropriate party to answer within foreigners 24 hours. • Support for 100% of coach rental costs and 100% of guide costs For MICE emergencies, the hotline (+82-2-3788-8151) • Support for street banners for events with at least 500 is open 24-hours. foreigners

For corporate meetings and incentives • For events with less than 500 foreigners, 30,000 KRW support per person; events with more than 500 foreigners will receive 40,000 KRW per person • Special program for the Welcoming Ceremony with at least 300 participants.

For exhibitions • Support of up to 20 million KRW for the purpose of attracting overseas buyers and overseas marketing

For Host Assistance • Seoul Welcome Kits for foreigners • Welcome message at Incheon International Airport • Seoul Welcome booth at international meetings with more than 2,000 foreign participants

Bring your event to Seoul The SCB’s mission is to assist MICE planners achieve success in Seoul. It offers: • Financial support for international events that meet the STO’s criteria for each event type • Bidding support for planners that includes bid preparation, site inspections, venue search, city tours, hotel and transportation costs for board members in Seoul plus written or video endorsement by the mayor of Seoul or the CEO of STO • Promotional support includes videos, meeting planners guide book, welcome kits, and airport greeting signs • Operational support The providing of trained, multilingual staff is subsidized by SCB for qualifying business events • Other support available includes tour programs, street banners and ﬁnancial support towards venue rentals The Seoul Welcome Kit

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Ria Bintan Golf Club welcomes 30 corporate golf groups annually

that can host private gatherings. Also popular among corporate INDONESIA Bintan Lagoon Resort, for example, groups is Ria Bintan Golf Club, which By Paige Lee Pei Qi has 470 guestroom, two 18-hole golf boasts a 27-hole championship course courses and an impressive selection set amid lush landscapes and natural of event spaces. Last year it launched surroundings. ith Bintan’s stretches of a three-storey conference centre that Harris Farouk Abdullah, resort sandy beaches, plethora houses a column-free hall for up to operations manager, Ria Bintan, told of quality resorts and 1,300 guests in a standing cocktail TTGmice that some 30 corporate golf four championship setup, a foyer on the ground fl oor for groups head to the resort annually. golf courses, it is little 500 pax, and an outdoor roof terrace for “Corporate demand is positive,” wonderW that the Indonesian destination is accommodate 200 guests. said Harris, adding that greater growth recognised as a paradise for golfers. The conference centre comes in addi- could be expected with the progressive Bintan Resorts International’s director tion to eight existing meeting rooms, the closure of golf clubs in Singapore. of marketing, Asad Shiraz, said: “Bin- largest being able to accommodate 400 Michael Chiay, senior director, meet- tan’s accessibility from Singapore and pax in a theatre setting. ings & events, Asia Pacifi c with Carlson its award-winning golf courses come Having all event and recreational fa- Wagonlit Travel, said: “Bintan is very together to strengthen our position in cilities under one roof makes its easy for popular with golfers from Japan and providing avid golfers with the perfect delegates to shuttle from their rooms to South Korea, as golf is a popular sport golf game and scenic views.” meetings and onwards to the golf course (with people from) these countries. It Besides drawing leisure golfers, the for a game, remarked a spokesperson does well as a golfi ng destination be- destination is actively looking to at- with Bintan Lagoon Resort. cause of its lower costs in comparison tract major golfi ng events and corporate “With us being the largest MICE facil- with Singapore and because courses groups that desire a game on the greens ity here, we see high demand from both are generally open to the public.” in between meetings. local and international clients,” added So popular is Bintan for golf that Shiraz noted that the golf clubs in the spokesperson. bookings must be made way in Bintan offer corporate golf packages that The resort recently hosted advance, noted Chermaine Tan, FCm come with event management support. a meeting that included a Travel Solutions’ senior MICE planner. In fact, most of the golf course here full day of golf for its 100 Meanwhile, Bintan’s golf draws are are built with function rooms and venues participants. evolving with the ongoing upgrading works at the Laguna Bintan Golf Club within Banyan Tree Bintan. While the course is being reduced to a nine- hole facility, it will boast “ BINTAN IS VERY POPULAR WITH a “world-class fi ve-star” GOLFERS FROM JAPAN AND SOUTH golfi ng experience once it KOREA, AS GOLF IS A POPULAR reopens next May. The 64-villa Banyan SPORT (WITH PEOPLE FROM) THESE Tree Bintan also supports COUNTRIES.” corporate events with a venue that overlooks the Michael Chiay island’s sandy shores. This Senior director, meetings & events, Asia Pacifi c, space is perfect for busi- Carlson Wagonlit Travel ness powwows involving 32 delegates.

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MALAYSIA By S Puvaneswary “(JOHOR OFFERS) A PERFECT FIT FOR YOUR CORPORATE EVENT JIGSAW – THE CHILDREN ENJOYING OUR LEGOLAND MALAYSIA RESORT, skandar Malaysia in Johor is lev- eraging its 15 internationally rated THE WIFE INDULGING IN RETAIL THERAPY AT golf courses to attract local and THE JOHOR PREMIUM OUTLETS AND SPA AFTER, international companies to hold WHILE THE HEAD OF HOUSEHOLD MAKING PARS their events in the southern state AND BIRDIES AT OUR GOLF COURSES.” Iand include golf in their itinerary. The golf courses in Iskandar Malaysia Mohammad Rosly Md Selamat range from easy ones for leisure seekers Co-chairman, Iskandar Malaysia Destination Marketing work group to those that are more challenging and suitable for tournaments. Many of them bear the design hall- marks of golf legends like Jack Nicklaus Destination Marketing work group saw are keen to venture to Iskandar Malaysia and Arnold Palmer (the 18-hole cham- the immense opportunity to incorporate for meetings or company events and com- pionship golf course at Legends Golf & golf as a sector to complement the Family bine their stay with a family holiday. Country Resort), Max Wexler and Akira Fun Holiday promotion theme. “We will make it easy for MICE plan- Mamiya (the 54-hole championship Co-chairman of the work group, Mo- ners to organise golf tournaments in course at Tanjong Puteri Golf Resort), hammad Rosly Md Selamat, explained: “A Iskandar Malaysia.” Robert Trent Jones Jr (the 36-hole cham- plan was drawn up and golf tourism was Rosly, who is also senior vice president, pionship course at Pulai Springs Resort), marketed to both domestic and foreign as- Economic & Investment at Iskandar Re- and Ross Watson (who applied the Risk sociations and companies based in Johor, gional Development Authority, added that Reward design principle to the 18-hole the Klang Valley and Singapore as an add- the destination is facing fierce competi- international standard golf course at Hori- on to MICE activities in Johor.” tion from golf courses in Indonesia and zon Hills Golf & Country Resort). Members of the work group comprise Thailand, while Batam and Bintan are Come 2016, two new championship representatives from Iskandar Malaysia favourite playgrounds for event organisers golf courses will open in Desaru, namely Development Authority, Johor Tourism, in Singapore. Els Club Desaru Coast and Els Club Tourism Malaysia, Malaysia Association He stressed: “We need to edge in and Desaru Valley, fuelling further interest in of Hotels and representatives from major get a piece of the cake.” Johor as a golfer’s paradise. golf clubs in Iskandar Malaysia. Jef Kong, general manager at Le Gran- But rather than see the new additions Said Rosly, “The Family Fun Destina- deur Palm Resort in Senai which offers as a competitor, Joyce Yap, assistant tion would be a perfect fit for your corpo- three golf courses, agreed. He opined: director of sales and marketing at Tanjong rate event jigsaw – the children enjoying “We need to make Johor easily accessible Puteri Golf Resort in Pasir Gudang, Johor, our LEGOland Malaysia resort, the wife to Singaporeans. Congestion at the Cause- opined that both golf courses will comple- indulging in retail therapy at the Johor way and the RM20 (US$5.25) vehicle ment existing ones. Her reasoning: “The Premium Outlets and spa after, while the entry permit fee imposed from October brand will attract golfers to Johor, and head of household making pars and bird- 2, on Singapore registered cars entering other courses will also benefit as golfers ies at our golf courses. Malaysia via the Causeway in Johor Baru love to move around and play on different “We presented this formula to local and Second Link Expressway in Gelang courses.” DMCs in Sabah and Sarawak and received Patah is not helping. Batam and Bintan In late 2014, the Iskandar Malaysia positive feedback from companies. They are perceived as more affordable destinations compared with Malaysia and with more night activities.” Play into the sunset at The Empire Hotel and Country Club Kong is also seeing a shrinking market of golfers.He said: “The younger genera- tion don’t treat golf as seriously and find the game time consuming. An 18-hole course takes about four hours to complete. While it is still a popular game in Japan and South Korea, you see many corporate golfers are middle-aged.” Thus, he finds it timely that the work group has been formed, because collec- tively the group can come out with new ideas to promote golf as an affordable and healthy sport. Yap Sook Ling, managing director at Asian Overland Services Tours & Travel, added: “We are hopeful that with specialists among them (in the work group), they will have a strategy to attract the right au- dience. Perhaps they could do roadshows overseas to target companies and agents that specialise in golf (programmes).”

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THAILAND By Greg Lowe

hailand enjoys the hallowed status as the region’s leading golf destination on both the leisure and business travel fronts, however, specialists sayT more could be done by the national convention bureau and Tourism Authority of Thailand to market the sport to international source markets. While the country has more than 250 courses and hosts a number of marquee annual events, including Queens Cup, Plan a golf game and awards gala at Banyan Thailand Hua Hin Thailand Open, Thailand Classic and Honda LPGA Golf Championships, Thai- “Thailand is by far the largest and he noted. “In Bangkok, courses with land Convention and Exhibition Bureau most popular golf destination in Asia,” adjoining hotels are not popular for MICE currently has no dedicated programme remarked Mark Siegel, managing director groups as they tend to cater to local golf- promoting golf to the MICE market. of Golfasian. “It is among the three best ers and do not have the quality that the “We promote golf as one of the incen- in the world, only surpassed by the UK best courses and branded hotels can offer tive programmes that business travellers (British Isles) and Spain in popularity. It for businesses. In Phuket, Laguna has can experience in Thailand, along with offers excellent quality, accessibility, va- the entire infrastructure to host corporate spas, shopping or CSR (corporate social riety, weather, and affordability – all the meetings and incentive groups – so this responsibility),” said Parichat Svetasreni, ingredients of a top golf destination.” works out perfectly for businesses.” director of marketing and corporate im- MICE currently accounts for about 10 Stacey Walton, golf club manager and age at TCEB, adding that the key source per cent of Golfasian’s business in Thai- director at Banyan Thailand Hua Hin, feels markets for combining MICE and golf are land with the key source markets being that smaller MICE groups can easily add Japan, Singapore and Malaysia. domestic and regional countries. While an 18-hole game with an award dinner “Normally when (MICE) groups come Hua Hin is Thailand’s top golfing destina- to their itinerary in Hua Hin. “Hua Hin to Thailand, they have their own organ- tion – it also picked up best gold destina- does not have extensive indoor meeting iser create the programme for pre- and tion 2014 from the International Associa- facilities and the MICE sector is seasonal post-tours which (could) include (golf).” tion of Golf Tour Operators – most of the as most of the resorts here are occupied Currently TAT handles most of the golf traffic is leisure. Corporate groups tend with allotments from November to April destination marketing though the bureau to opt for Bangkok and Phuket which are by wholesalers,” he said. played a supporting role in the Honda more accessible by air. As a result the property relies on its LPGA, from February 26 to March 1, “Courses which lend themselves well own sales and marketing team to drive which attracted a range of corporate meet- to MICE groups are Thai Country Club MICE business. “Much more could be ing groups from the auto, finance and and Royal Gems Golf City in Bangkok done (by TCEB and TAT to promote golf insurance sectors. and Laguna Phuket Golf Club in Phuket,” as a MICE activity),” he opined.

GIRL POWER It isn’t just the gentlemen who are playing the links these days. Australian travel specialist, SHE Travels, has a division that is dedicated to arranging ladies-only golf incentive trips. Offered in partnership with Rhonda Norman, a travel and incentive programme designer, SHE Golfs takes participants to Queenstown, New Zealand where they will learn all about the game from professionals. The seven-day/six-night incentive experience includes stays at the ﬁve-star Millbrook Resort, voted Best Golf Hotel at the World Golf Awards, and the luxurious Hotel St Moritz Queenstown, overlooking Lake Wakatipu to The Remarkables mountain range, as well as three games of golf, daily golf training sessions with professional supervision (maximum of six per group), golf club hire, golf carts, a two- hour spa treatment, yoga classes, meals, transfers, and more. Visit www.shetravels.net.au for details.

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Play the links at some of Asia’s best

Banyan Thailand Sentosa Golf Club, Le Grandeur Palm Hua Hin Singapore Resort, Johor, Malaysia

GREAT FOR GOLFERS: Sentosa Golf Club, main clubhouse GREAT FOR GOLFERS: It is located on the outskirts of Thailand’s old- There are three courses to play in, and est seaside resort town, just over a two-hour each offer a different level of diffi culty. drive from Bangkok, and framed by the Tenas- Allamanda is designed as a resort serim Hills which form the natural border with course, featuring breathtaking scenery Myanmar to the west and the Gulf of Thailand of water features, daunting sand bunkers to the east. The property feature an 18-hole and carefully-manicured Tifdwarf greens championship course designed by Thailand’s hidden among verdant landscap- leading golf architect, Pirapon Namatra, and GREAT FOR GOLFERS: ing. Cempaka championship course boasts a total distance of 7,361 yards. The sig- The club, regarded as one of the best golf demands full concentration, measuring nature 15th hole offers ocean views of Singtoh destinations in Asia, is home to two mag- 7,156 yards from the pro tees. A more Island and the course includes a practice range nifi cent championship 18-hole par 72 golf open course, the Melati is carpeted with and two large practice greens with bunkers. courses – Serapong and Tanjong. Located expansive Tifdwarf greens compli- on Sentosa island, both courses possess mented by neat Serangoon fairways. It GREAT FOR MEETINGS: fairways lined with lush greenery and scenic plays as a links course with a fi rst-tee Banyan Thailand Hua Hin comprises an all- coastline views of either the Singapore only start and is the longest of the three villa resort and specialist meeting facilities harbour or South China Sea. courses at 7,205 yards from the back that can cater for groups of 10 to 250 pax. The tees. Conference Suites feature the Koh Tao and Koh GREAT FOR MEETINGS: Singtoh function rooms which have more than There are meeting rooms that can accom- GREAT FOR MEETINGS: 150m2 of combined space and include state- modate an intimate gathering of 10 people or Within the club is the Golfers Terrace, an of-the-art audiovisual and video conferencing up to 450 people for a standing cocktail party eatery that serves international cuisine. equipment along with high speed Internet, in the Grand Salon. The Grand Salon, the For residential meetings, the four-star whiteboards and fl ip charts. The resort also largest venue available, can be split into three Le Grandeur Resort next door offers 330 has a pub, restaurant, clubhouse, spa and smaller spaces. It is outfi tted with fi ve projec- rooms, Perkasa Ballroom which has fi tness suite. tors and screens, and comes with an outdoor room for 350 people, 10 meeting rooms foyer ideal for cocktails or coffee breaks. and four F&B outlets. RECENT EVENTS: Sentosa Golf Club is also home to two Banyan Thailand Hua Hin arranges six to eight celebrated restaurants, Kaiseki Sushi and Il RECENT EVENTS: golf tournaments a year such as the Mercedes Lido. Chefs at the club are able to customise Maybank’s Southern Region Golf Cup, the BMW national golf fi nals and the menus for private groups. Tournament for 100 golfers. The event in Hyatt Open, many of which attract incentive May sought to raise funds for an orphan- groups. The events draw about 140 players RECENT EVENTS: age and providing networking opportuni- each and there is little non-golf activity. Undisclosed ties for its offi cers, clients and vendors.

Le Grandeur Palm Resort, Johor is said to have the only link course in Malaysia

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golfer Ernie Els and his team from Els and a tennis court which can double up Design, the course reﬂects Els’ personal for teambuilding activities. The Els Club Teluk Datai, taste and inspiration gathered by the Langkawi, Malaysia natural surroundings of Teluk Datai. Shot- RECENT EVENTS: gun plays for up to 100 players can be The Rotary Club of Langkawi held a arranged here. fund-raising game in April for 73 golfers and 110 diners at the post-game GREAT FOR GOLFERS: GREAT FOR MEETINGS: barbeque dinner. Besides being lauded for its stellar Private functions can be hosted on the Local investment holding company, service, the upscale club’s 18-hole par event lawn or the meeting room which can Themed Attractions Resorts & Hotels, 72 championship golf course weaves accommodate a 10-pax board meeting. hosted 20 clients to a round of golf in through a 10 million-year-old rainforest There are two F&B outlets, Ernie’s Lounge June.Played in a friendly competition towards the emerald green Andaman Sea. & Bar and Hornbill Cafe, which can seat format, the event also served as an op- Designed by South African professional up to 80 people, as well as a driving range portunity for all to network.

The Els Club Teluk Datai gives off a big easy vibe

GREAT FOR MEETINGS: The club has a restaurant, rooftop terrace, The stately club house at Mission Hills Haikou two bars and a café. It also boasts two func- Danang Golf Club, tion rooms. The smaller room can seat 10 Vietnam people for a seminar while the larger space seats 50-pax theatre-style or up to 180 for a cocktail party and features an outside terrace. An under-road pathway connects the GREAT FOR GOLFERS: club to Ocean Villas, an all-villa resort with Danang Golf Club, Vietnam This Greg Norman-designed course weaves 110 units ranging from one- to ﬁve-bedroom through natural sand banks close to My Khe villas and a dune villa. Other facilities beach. Considered one of Vietnam’s best, it include a beach club, restaurant, spa and is a true links course similar to classic golf tennis courts. courses in Scotland, Ireland, England and the Melbourne sand belt in Australia. It is a chal- RECENT EVENTS: lenge for top players from the back tees but Danang Golf Club has hosted numer- not intimidating for high handicap golfers when ous corporate events involving golf and played from the front. The club says the greens after-golf F&B services for clients including are the fastest in Vietnam. The 16th hole, right banks, ﬁnancial services and motor vehicle on the beach and playing towards the Cham companies. The club is one two courses Islands in the distance, is regarded as the that will co-host the Accor Vietnam Masters signature hole for golf in and near Danang. amateur tournament in September.

Danang Golf Club will co-host the Accor Vietnam Masters

Mission Hills Haikou, Hainan, China

GREAT FOR GOLFERS: Membership is not required so Mission Hills Haikou is open to all golf lovers

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Bintan Lagoon Golf Club is supported by a convention centre

Spring City Golf & Lake Resort, Kunming, China

GREAT FOR GOLFERS: Nestled amid a verdant landscape and adjacent to picturesque Yang Zonghai Lake, Spring City is Kunming’s eco-golf sanctuary, less than an hour’s drive from the Kunming Airport, and 40 minutes’ drive from Kunming city. Located 1,770m above sea level and surrounded by natural hot springs, Spring City is a world-class integrated holiday resort with more than 400 luxury rooms and award-winning 18- hole championship golf courses including the topography with an undulating landscape for Mountain Course designed by Jack Nicklaus seasoned golfers. and the Lake Course by Robert Trent Jones Jr. GREAT FOR MEETINGS: The courses offer golfers of every level games filled with challenges and enjoyment. Bintan Lagoon Golf This 470-room resort charms with its The magnificent 18-hole Lake Course is set Club, Indonesia manicured gardens and a private beach that on the banks of the Yang Zonghai Lake and stretches nearly 1.5km. Besides its suite is world renowned for its narrow fairways, of meetings rooms within the resort and crisscrossing trenches, strong winds, terraced even more in its new three-storey conven- greens and breathtaking lake views. tion centre, the resort features a variety of GREAT FOR GOLFERS: outdoor locations that corporates can utilise GREAT FOR MEETINGS: As the only resort in Bintan that offers two for teambuilding activities or dinners. It is The Clubhouse at Spring City has myriad facili- 18-hole championship courses, designed by possible to even host delegates under the ties including an expansive lobby, a lobby bar, golf legends Jack Nicklaus and Ian Baker- stars for a dinner right at the water’s edge. Finch. One of the courses is set against VIP dining rooms, spa, tennis courts, a board- a stunning backdrop of the South China RECENT EVENTS: room, a multipurpose function hall, an outdoor terrace as well as a recreation centre with a Sea while the other is marked by natural Undisclosed karaoke room, mahjong room and gym. Spring City features a variety of dining experiences offering some of the finest culinary to play on in the Asia-Pacific region. The selections from around the world. Guests can The stately club house at Mission Hills Haikou island’s temperate tropical climate is look forward to discovering the savoury tastes another plus. of local Chinese cuisine, or indulge in a variety of eastern and western fares at its restaurant. GREAT FOR MEETINGS: Mission Hills Haikou is constructing an RECENT EVENTS: energy-efficient and low-emission Town An exclusive customer golf event by a telecom- Center, which will feature Mission Hills munications company in June. Some 50 peo- Lan Kwai Fong Haikou, Mission Hills ple were in attendance and they stayed three Huayi Brothers Feng Xiaogang Movie- nights at the resort. The event included three themed Town, a duty-free shop, and rounds of golf, a welcome dinner and a prize luxury hotels bearing brands like The presentation dinner. Ritz-Carlton, Renaissance and Hard Rock brands. The destination itself is a draw for corporate event. Hainan is known as Asia’s sport and lifestyle capital. Apart from world-class golf courses, there are family-friendly facilities for leisure, sports, recreation, entertainment, dining, accommodation, conference, and shopping, as well as the world’s largest mineral springs and spa facilities.

who can play in the largest collection of pub- RECENT EVENTS: licly accessible golf courses in the world. BMW, Volvo, Audi and Bank of China Only 15 minutes from Haikou Meilan Inter- have hosted golf tournaments at Mission national Airport, the 10 diverse and acclaimed Hills Haikou. Recent tournaments includ- tournament courses by Schmidt-Curley ed an industry association celebration Design, each incorporating the native lava rock for 230 people, a friendly golf tourna- formations, are suitable for a range of playing ment for 100 senior management MBA abilities. students, and an invitational tournament The courses offer a challenge for golﬁng for more than 80 car owners organised Spring City’s Mountain Course is enthusiasts while the less experienced can by an famous international motor car designed by Jack Nicklaus enjoy some of the most beautiful landscapes company.

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ternational Cooperation, which was held in Kunming earlier this year. The MoUs signed were between CVBs such as the Thailand Conven- tion and Exhibition Bureau, organisations such as the Asia Federa- tion of Exhibition and Convention Association, SACEOS (Singapore Association of Convention and Exhi- bition Organisers and Suppliers) and Thai Exhibition Association, other convention and exhibition centres in China, and Hannover Milano Fairs Shanghai. Mu added that the establishment of the Kunming Exposition Affairs Bureau in November 2013 would help forge links with international MICE events and organisations in the industry. Yunnan Provincial Tourism De- velopment Committee’s (YPTDC) Kunming Changshui marketing division director, Oliver International Airport is the fourth largest Huang, reiterated that Kunming and airport in the Yunnan’s goal is to attract more country Springboard MICE business. He said: “We want more direct international fl ights.” As such, there are now 12 airports in Yunnan with another four under construction and being planned. This to eminence makes Yunnan the province with the most number of airports in China. In November 2014, SriLankan With improved infrastructure and transport Airlines started fl ights from Colombo to Kunming Changshui International links, Kunming is fl exing its muscle as China’s Airport. In December 2014, China Eastern Airlines launched the fi rst gateway to South Asia. By Caroline Boey intercontinental direct fl ight between Kunming and Paris. More recently in June 2015, China Eastern started n 2012, Kunming became the residences, a 1,300-room Holiday Inn fl ights between Vancouver and Kun- permanent home of the China- opening in 2017 and a theme park. ming, via Shanghai. South Asia Expo, an important Mu Jiansheng, director, Exhibi- YPTDC recently asked SilkAir platform for the partnership tion Department, China Council for to consider adding direct fl ights betweenI China and South-east and the Promotion of International Trade between Singapore and Lijiang South Asia. Yunnan Sub-Council, said DCEC was International Airport, in addition to This year’s event was attended built to serve the whole of China, the carrier’s four weekly fl ights to by 80,000 delegates from more than and for Kunming to become the gate- Kunming. 20 countries. It occupied all 13 of way to South-east and South Asia. Jim Burton, area general manager, the column-free exhibition halls of “There are already some 50 exhi- Yunnan Cluster, InterContinental the new Kunming Dianchi Interna- bitions each year in Kunming where Hotels Group (IHG), Greater China, tional Convention and Exhibition the key industries are timber and said infrastructure in the capital is Center (DCEC), which just opened in motor. With the opening of DCEC, improving. Burton has been based June. When DCEC is completed by which is four times bigger than the in Kunming for the last four of his 11 mid-2016, there will be a total of 23 Kunming International Convention years in China. exhibition halls. and Exhibition Center, we can now “The airport is already starting to According to a DCEC spokesman, raise the profi le of smaller events expand. There are now two runways three large-scale events have taken and host mega events for the to- and another two are being planned. place so far. From November 13-15, bacco, sugar and alcohol industries.” By the end of the year, the Metro Kunming will host the China Inter- Domestic MICE groups now domi- Line No. 3 will open from the airport national Travel Mart – for the ninth nate in Kunming and they make up to the Holiday Inn Kunming City time – and it will also take place at 80 per cent of demand. Center and the journey will take 20 DCEC. Meanwhile, a number of MICE minutes. Apart from DCEC, the RMB37 bil- partnerships have been formed to “High-speed trains from Shanghai lion (US$5.81 billion) “city-within-a boost MICE in Kunming and Yunnan. to Kunming will (also) be introduced city” project will be ready in three Mu said eight MoUs were inked dur- next year, cutting travel time from to fi ve years and comprise offi ces, ing the 11th China Expo Forum for In- 1.5 days to eight hours, and there

mice Oct p26-27 China1myRLKYred.indd 26 16/9/15 4:43 pm TTGmice October 2015 • 27

will also be links to Chengdu, { } around RMB30,000 (US$4,700) for four Hangzhou and Nanchang.” Spotlight hours. The increase in the number of in- Kunming CITS has organised many ternational hotels in and around the teambuilding programmes at the large Harmony Square for China-based city, with the addition of more IHG Major companies. hotels and chains such as Accor, Activities suggested by Kunming Angsana, Hilton and Wyndham, is attention on CITS include a Bamboo Pole Dance expected to raise Kunming’s profi le. competition, a treasure hunt with a In April 2014, the local fi ve-star minorities Chinese lesson thrown in, and the Big Bank Hotel was renovated and Eater Challenge – groups are given rebranded as the Crowne Plaza ICE groups interested in the cul- money and they have to use it to buy the Kunming City Center. The Holi- ture of Yunnan’s minority groups most number of snacks within a given day Inn Kunming City Center was Mcan spend half a day exploring the budget. also renovated and reopened in colourful and vibrant Yunnan Nationali- For ease of access, there is a helicopter landing fi eld in the village, December 2014. InterContinental ties Village in Kunming, located near the scenic Dian Lake. and MICE groups can use the service for Kunming, located in the National The sprawling 514ha attraction, transportation or sightseeing. Tourism Area of Dianchi, opened comprising a commercial centre, in 2013. performance theatre, villages, squares Burton said: “Four years ago, and large outdoor spaces, is suitable for IHG only had one hotel in Yunnan. various teambuilding activities. Situated There are now seven and 10 more just across from the village is the Yunnan are in the pipeline in Kunming and Nationalities Museum. elsewhere. New brands such as At the village, representatives from Hualuxe and Holiday Inn Express the 25 ethnic minority groups will be dressed in different colourful costumes, will (also) be introduced,” he headwear and accessories. Their culture added. and customs are also depicted in static Commenting on the develop- displays and live performances. ments, Jennifer Salsbury, founder Visitors can watch Achang women of International Marketing Consul- make glutinous rice cakes, enjoy Mosuo tancy covering Beijing, Hong Kong singing and dancing, and play traditional and Australia, said Kunming has a games that test one’s shooting skills and great opportunity for extensive mul- throwing accuracy. ticultural links and trade exchanges Photo opportunities abound and MICE delegates can also don minority groups’ being located so close to many costumes. South-east Asian countries. Rental rates to organise teambuilding “There is a great potential to activities for about 100 people are link direct fl ights from Kunming to some of China’s leading trad- ing partners, which would really improve access for events to be run { Insider } in the city,” she added. Lu Hao Shuo, deputy general manager of Kunming CITS, suggests three activities visitors can do in Kunming Quick facts on Kunming Dianchi International Convention & A day on the green Exhibition Center (DCEC) There are more than 10 golf courses around Kunming within a 30-minute drive radius. Spring City is an award-winning golf course and Stoneforest • DCEC is within a 30-minute International Country Club has a golf course designed by Brian Curley. radius of Kunming’s city centre, Chenggong District, and the Airport Economic and Technology Tea appreciation Development Zone. Yunnan is famous for its Pu’er tea. In Kunming, groups can observe a tea • Opened in June 2015 ceremony and learn the proper way to make tea. If visiting the southern • Indoor exhibition space spans part of the province, such as Pu’er and Xishuangbanna, they can visit plan- The scenic Cuihu Park is a welcome 300,000m2. There are 23 column- tations, workshops, factories and tea shops. There, they will learn how to respite in the bustling free exhibition halls offering pick tea leaves, process them and make tea on-site. Chinese city 200,000m2 of space; 10 with pillars Join the locals • Outdoor exhibition space spans 100,000m2 and can accommodate Start the day early and head to 15,000 standard booths Kunming’s Cuihu Park to join local • There are 73 conference venues residents at the park to practise tai • There are 45 meeting rooms of chi, jog or perform sword dances. various sizes, a 1,620m2 multi- Stroll along the Nine-Bend Bridge, functional hall, 12 ballrooms of which zigzags over the lake, and various sizes, and a 250-seat take in the lively scene. auditorium providing 100,000m2 of space.

mice Oct p26-27 China1myRLKYred.indd 27 16/9/15 4:43 pm Destination: Hong Kong

estherpoon/123RF.com Harbour Plaza 8 Degrees Hotel had fallen 17 per cent compared in the past year, the price of its meetings packages has risen some five per cent for the summer. General manager Christina Cheng remains positive and prefers to be “cautious on rate strategy”. She believes that 2016 will bring positive growth. However, DMCs in Hong Kong expect to see even greater discounts going forward. MV Destination, general manager, Clemson Lo, said: “Hotel owners have been making good money (all these years) and have been increasing rates. Hong Kong has become one of the most expensive destinations in the region. It will take time for the market to recover and I think rates will go further down for another year before returning to a reasonable level in two years’ time.” Destination Management Compa- Hong Kong ny-The DMC’s managing director, appears to be Jenny May, observed that “hotels are losing its sparkle suffering and offering special pack- among meeting ages and deals”. planners Hong Kong “We are seeing lower room rates, (complimentary) upgrades, reduced meeting package prices and so on. It seems that whatever you ask for, as on sale long as it is within reason, the hotels will agree to them just to get the business,” May said. Meetings in this Asian financial hub are But putting Hong Kong on sale is now cheaper, as hotels slash rates to curb not an instant solution to the destination’s weakening demand. falling demand, writes Prudence Lui Busfield said: “With large-scale incentives and conventions plan- t has been a challenging year dangling a 20 per cent discount on ning at least six to 12 month ahead, for Hong Kong hotels due to a its events packages. For as low as these promotions may not be able worrisome combination of dwin- HK$1,612 (US$208) per person per to address the present occupancy dling arrivals from China and day, excluding service tax, corporate shortfalls in most hotels.” Isteeper competition from neighbour- groups can enjoy accommodation in May agrees, saying the attractive ing destinations like Japan. a deluxe room and use of a confer- rates and offers are not enough to get The Holiday Inn Golden Mile, for ence room from 09.00 to 17.00. all clients to give Hong Kong a nod. example, has seen its MICE busi- To further sweeten the deal, the “Nine out of ten times the client ness falling from 2.5 per cent of total hotel is giving guests the option of a opts for another destination,” she business between January and July buffet breakfast for HK$120 (plus 10 lamented, blaming the lack of attrac- in 2014 to just 1.6 per cent. A more per cent service tax) or an upgrade to tive experiences in Hong Kong for significant drop was seen in the an Executive Club Room with Execu- turning clients away to destinations corporate meeting segment while tive Club Lounge access – provided a like Bali, Singapore and Dubai. business from the incentive segment minimum of 10 rooms with 10 meet- She said: “There’s just noth- remained flat, noted general man- ing delegates is achieved. ing new to do here. What’s more, ager Anne Busfield. For the period of August to De- overseas visitors are put off by all Harbour Plaza 8 Degrees Hotel in cember, Courtyard by Marriott Hong the negative publicity arising from To Kwa Wan reported a 20 per cent Kong Sha Tin brought the price of its incidents like the Occupy Central dip in year-to-date MICE business residential meeting package down to protests and fights in the Legisla- this year, while Courtyard by Marri- HK$1,288 (plus 10 per cent service tive Council, the influx of Chinese ott Hong Kong Sha Tin saw a 30 per tax) from HK$1,488. travellers, and the number of shops cent decline in business. Busfield said these “reasonable now selling gold, cosmetics and Hotels have reacted by slashing rates and value-adds” are a “positive milk powder. Sadly, it seems that it room rates and rolling out attractive step for attracting MICE business into doesn’t matter how low the hotel packages for meetings and events. Hong Kong”. rates go, clients just don’t want to The Holiday Inn Golden Mile is While average room rates at come here anymore.” TTGmice October 2015 • 31

{ Insider }

Cary Chiu, general manager of PC Tours and Travel, offers three must-try activities

Hong Kong is your restaurant Hong Kong is a gourmet paradise that nurtures versatile and outstanding culinary outlets, so a dine- around programme is a great way to sample all its delights. Such programmes are particularly great for large groups, as delegates can be split into small teams and sent off to explore different hotspots such as Lan Kwai Fong in Central and Knutsford Terrace in Tsim Sha Tsui.

Go sight-seeing I recommend a private tour to Ping Shan Heritage Trail in Yuen Long which takes half a day. This includes strolling to the old ancestral hall and the two-storey Old Ping Shan Police Station which has been converted into a gallery for the local Tang Clan.

Learn to cook Six Senses Cooking Studio is a good place to learn how to cook Can- tonese cuisine. The chef will walk participants to a local wet market to pick fresh produce, and then lead a DIY cooking class at its studio in Kwun Tong. This activity is also ideal for teambuilding.

{ Spotlight } { Talking numbers } There’s room outside he recent opening of The Terrace, an making it a suitable venue for garden outdoor venue on the second fl oor of themed parties in the day and at night. TThe Harbourview hotel in Wan Chai, Meanwhile, all its six function rooms was met with much excitement among on this fl oor were recently refurbished event planners. New outdoor event space as part of the hotel’s plans to improve its has been lacking for some time now in business events product. Besides a hard- the district, and it is challenging to secure ware boost, the hotel has also invested in 10.4 attractive venues with sea views for small partnerships with several teambuilding The percentage decline groups. companies to offer tailor-made pro- in Hong Kong’s over- The Terrace is seen as a solution to grammes for its corporate clients. night visitor arrivals in these woes, as it offers unobstructed views One of the programmes on offer is an 1H2015, to 801,808. of the Wan Chai waterfront and is a fl exible African drum course. Longhaul markets per- space for up to 50 guests in a theatre General manager, Harrison Leung, formed the worst, re- setup or 80 people for cocktail receptions. said: “What sets us apart from the big cording a 17.7 per cent The 100m2 venue is directly connected players is in our subtle offerings. Many fall in footfalls to the hotel’s existing Function Room 1 venues have only four walls, but half of and 2, allowing event planners more space our space enjoys natural daylight and should they have larger groups. faces a harbour.” The Terrace comes with a wood panel The hotel is able to host teambuilding fl oor, well-knitted turf and much greenery, groups of 60 pax.

The Terrace at The Harbourview

16 Hong Kong’s ranking on ICCA’s top city charts for 2014. It hosted 98 international meetings organised. In 2013, Hong Kong stood in the 21st spot

mice Oct p28-29 HK 2KYred.indd 31 16/9/15 4:29 pm Destination: Thailand

Quiet and powerful

Khao Yai’s power lies in its natural Khao Yai, known more for its lush national park, is one destination attractions to watch for business events, thanks to a new convention centre and local suppliers who are joining forces for promotion. By Greg Lowe

he Erawan shrine bombing New Zealand, China, Japan, South And hardware developments in Khao in Bangkok on August 17 Korea and India. Yai, to which the bureau took 31 me- had sent a ripple of shock The second campaign, Thailand dia and buyers in July as part of the through Thailand’s tourism Connect … Connect beyond the Capi- Thailand CONNECT The World fam sector,T cost the country’s tourism tal, incentivises event planners to ex- trip, are adding to its appeal. industry 64.3billion baht (US$1.8 plore different destinations in Thai- Located just over 200km north- billion) and 1.33 million visitors, land. Perks are offered for organising east of Bangkok, Khao Yai is home according to an estimate shared by events in designated MICE cities to Thailand’s oldest national park the Ministry of Sports and Tourism – Bangkok, Pattaya, Chiang Mai, which is part of the Dong Phayayen- in September. Phuket and Khon Kaen – although Khao Yai Forest Complex, a UNESCO Swooping in quickly to stem the extent of support depends on World Heritage Site. losses in MICE business, the Thai- the fulfi lment of certain conditions, There are 184 hotels with a total land Convention and Exhibition such as group travel being conducted of 7,024 rooms, according to TCEB. Bureau (TCEB) implements a series between now and December 2016 While many of the properties are of security measures to ensure event via domestic fl ights operated by an small, there have been some key planners and their attendees are safe airline that is a marketing associate openings recently, including th e115- and feel so. These measures include of TCEB. key Botanica Khao Yai. This hotel is 24-hour assistance services at the The fi nal campaign, Thailand BIG supported by its older sister property, TCEB Counter at Suvarnabhumi Air- Thanks!, is aimed at drawing mega The Greenery Resort, which has 256 port, police escort for large groups of corporate events to the country. keys. The two hotels provide access event attendees between the airport Budget support will be offered to six restaurants and bars, some of and the hotel, a dedicated MICE throughout the 2016 fi scal year. which can be converted into events Lane at the airport’s immigration Backing this campaign is TCEB’s and meetings spaces. Groups of 40 checkpoint, expense support for the attendance at seven international pax or more can use the custom engagement of security personnel for tradeshows that specialises in busi- catering services. senior executives, and extra security ness events. Kirimaya Golf Resort & Spa in the support for general visitors. Groups still considering Thailand vicinity provide more accommoda- And to regain confi dence among may be won over by TCEB’s recent tion and recreational options. travellers and business event organis- move to promote Khao Yai as an More importantly though, the new ers, TCEB has three campaigns ready alternative or extension to Bangkok. Khao Yai Convention Center (See for the 2016 fi scal year, from October Reports of surges in hotel occupancy Spotlight) has given the destination 2015 to September 2016. from destinations such as Chiang true power to court business events. The Visitor Promotion (ASE- Mai in the immediate aftermath of The full opening of Scenical AN+6) campaign is aimed at build- the attack showed that many people World, tabled for later this year, will ing delegate numbers from the 10 still wanted to visit Thailand even see the arrival of Khao Yai’s fi rst ASEAN nations as well as Australia, if they wanted to avoid the capital. modern integrated resort.

mice Oct p30-32 ThailandKYmyFINAL.indd 30 17/9/15 3:19 pm TTGmice September 2015 • 31

This development has helped put for seminars, as groups increasingly shops and some attractions are the destination on the radar for MICE seek alternatives to beachside op- only open on the weekend. And the groups, opined Parichat Svetasreni, tions near Bangkok such as Pattaya, lack of destination promotion with- director of marketing and corporate which suffers from its sleazy reputa- in the international trade means image at TCEB. tion, or Hua Hin, remarked Tony that many DMCs focused on long- “Khao Yai, is a new destination for Soorangura, associate managing haul markets remain lukewarm meetings and incentives, especially director of NS Travel & Tours. about its potential to compete with for business travellers who want “People are bored with beach the likes of more established MICE to stay in a nature place. With its destinations like Pattaya and Hua destinations. close proximity to Bangkok, pristine Hin so they seek out something Nevertheless, Christopher settings, great variety of accom- green,” Soorangura explained, add- Cribbs, general manager at Botani- modation options and attractions, ing that declining budgets for MICE ca Khao Yai Resort which is part of Khao Yai is becoming an emerg- groups makes destinations reachable Scenical Development, said the lo- ing destination that can cater for by road from Bangkok increasingly cal trade is now collaborating more corporate meetings, incentives travel, attractive. closely to promote the destination teambuilding activities, and pre- or “During this period of economic and leverage the opening of Khao post-show tours,” Parichat added. downturn, groups tend to have Yai Convention Center. While more work needs to be less budget so they afford ﬂights to “There’s been a change in mind- done to promote the destination, the remote areas,” he said. “Pattaya and set among some of the properties development of facilities and attrac- Khao Yai attract groups for different here,” he revealed. “Ever since tions – including Farm Chockchai, reasons. Pattaya can be done in two Botanica Khao Yai Resort opened I Scenical World, Granmonte Asoke days/one night while Khao Yai nor- have been reaching out to the other Valley and Farm Mor Por, as well as mally takes three days/two nights, resorts and attractions that are the likes of Midwinter Green and which is a big difference in terms of suitable for MICE groups. There’s other large-scale dining venues capa- budget for MICE clients, especially now a much more collaborative ble of accommodating groups – has for very big groups.” spirit among the trade, we all know helped bolster the area’s offering. Khao Yai still faces a few issues we can do better by collaborating Khao Yai is becoming more beyond the three-hour drive from in our efforts to promote Khao Yai popular, especially with the domestic Bangkok, due to its popularity with as a destination for leisure and market who go there predominantly the domestic market many local MICE.”

mice Oct p30-32 ThailandKYmyFINAL.indd 31 16/9/15 4:30 pm { Spotlight } Conventional power he new Khao Yai Convention Center be used for cocktails, coffee breaks and in one fell swoop placed the des- other activities. Ttination on the country’s map for The two-storey Convention Hall both domestic and international groups. houses the exhibition hall and the grand The ballroom can also be divided into The facility features two standalone ballroom. three smaller spaces. buildings with a combined space of about The ballroom, located on the upper The exhibition hall offers 960m2 of 3,200m2, in addition to another 1,600m2 ﬂoor, features 1,560m2 of ﬂexible space space with a maximum capacity of 600 in the outdoor plaza which connects the which can seat 930 guests in a classroom people, with an additional 954m2 of foyer two buildings. It can accommodate a setting and up to 1,300 pax theatre-style. space. maximum of 3,080 people at one time. It features 7m high ceilings and state-of- Khao Yai Convention Center makes a There are seven rooms for meetings the-art audiovisual equipment. Since its great option for event planners looking and banquets, ranging in size from 128m2 opening the venue has been used for a for alternative venues away from the busy to 240m2 and capable of accommodating number of events including live concerts Thai capital. There is no other modern between 40 (u-shape) to 200 pax with Carabou, one of Thailand’s most meetings facility within a few hours’ drive (theatre style). The outdoor plaza can famous bands. of Bangkok besides Pattaya.

{ Insider }

Amanda Hyndman General manager, Mandarin Oriental Bangkok, shares three of her favourite activities in the Thai capital city

Gallery hopping I love the burgeoning art 426.7 district of Silom and Charoen- krung and I highly recommend The amount in millions the regular gallery hopping of baht (US$11.8 million) that is generated nights (www.facebook.com/ by the meetings seg- galleryhoppingbkk). On these ment during the the nights, more than 10 galleries ﬁrst half of the 2015 and art spaces stay open until ﬁscal year, accord- at least 23.00, with special ing to the Thailand events to showcase both local Convention and Exhibition Bureau and international artists. All Serindia Gallery the galleries are within walking distance or a short fun hop on motorcycle taxis or tuk-tuks.

Riverside walk My Sunday walk starts at sunrise, with a 5km walk from Mandarin Orien- tal Bangkok’s Sala Rim Naam restaurant to the majestic Wat Arun temple. The route is designed to give you a view of Bangkok’s most spectacular landmarks and temples, through the city’s historic streets. Lasting 75 minutes, the walk is adorned with classic colonial style buildings, temples, wet markets and even traditional medicine souks, affording a glimpse into the cultural riches and local life along Bangkok’s fascinating canal maze. You can also discover Bangkok’s 24-hour ﬂower market, Pak Klong Talad, located in the city’s historic quarter.

Temple tour For a business traveller with limited time, sightseeing in the capital is not complete without a visit to the city’s majestic temples. I recommend the 359,953 Grand Palace followed by Wat Pho and Wat Arun. Avoid the crowds by visiting in the afternoon. Catch the Chao Phraya Express Boat from the The number of interna- public pier by Saphan Taksin BTS station at 14.30, reaching the Grand Pal- tional visitors who set foot in Khao Yai in 2014, ace by 15.00. Walk around until closing time at 16.00, and then onwards according to the Tourism to Wat Pho to make merit at the biggest sleeping Buddha. If you’re tired, Authority of Thailand have a Thai massage here.

mice Oct p30-32 ThailandKYmyFINAL.indd 32 17/9/15 3:20 pm Destination: UAE TTGmice October 2015 • 33

Big ambitions

The Emirates The capital of UAE wishes to continue growing its business Palace, one of the luxurious tourism sector by offering unparallelled event spaces, upgraded fi ve-star offerings leisure facilities and exceptional hotel spaces. By Feizal Samath in the city bu Dhabi is rolling out awareness of the city’s world-class for between 50 and 150 people to efforts to entice more busi- tourism offering, industry offi cials (large) gatherings,” said the TCA ness travellers to the region said. Abu Dhabi offi cial. with a host of events lined Wealthy, with deep pockets and Business tourism has been identi- Aup in the next few years. oil reserves assured to run even after fi ed as a key economic driver for Ranked among the top 100 busiest 2100, the city has witnessed a size- Abu Dhabi. global meetings destinations in the able growth in business events over Studies commissioned by TCA ICCA global city rankings, efforts are the last fi ve to 10 years. Abu Dhabi and the Abu Dhabi underway for Abu Dhabi, capital of “As the capital of the UAE, Abu National Exhibition Centre (ADNEC) the United Arab Emirates (UAE), to Dhabi is (the) centre for many busi- show that the economic impact from leapfrog into the top 50 within fi ve nesses and governmental authorities. business events in Abu Dhabi is set years. With its convention and conference to rise by approximately seven per According to a spokesperson for facilities, and wide range of cultural cent per annum on average up until Abu Dhabi Tourism and Culture Au- and trade opportunities, the emirate 2020. These reports indicate that the thority (TCA Abu Dhabi), authorities is an attractive destination for MICE direct economic impact is expected are adding more diverse products, business,” says Stefan Fuchs, general to reach Dhs5.1 billion (US$1.38 bil- driving more effective stakeholder manager, Jumeirah at Etihad Towers. lion) by 2020. coordination, and expanding local, Offi cial data shows that the The ADNEC is Abu Dhabi’s pre- regional and global marketing initia- number of events taking place in mier events venue with 133,000m2 tives. However, no further details the emirate has grown steadily from of event space, and is located within were offered when asked. a mere four in 2005, to 24 in 2013. easy reach of the international air- Last year, the city surpassed its Last year, the fi gure dropped slightly port. The centre is also surrounded 3.1 million guest target with signifi - to 22. by superb hotels, including two on cant growth recorded in occupancy “Within these events we fi nd huge the ADNEC site. and revenues. The exceptional 2014 diversity, with the UAE capital host- Meanwhile, the Al Ain Convention performance refl ects the heightened ing everything from intimate events Center, sited 90 minutes from Abu

mice Oct p37-40 UAE RL.indd 33 16/9/15 4:57 pm Destination: UAE vwlakte/123RF.com Dhabi, offers 20,000m2 of exhibition Abu Dhabi’s futuristic-looking space and capacity for more than Etihad Towers 7,000 delegates. As of mid-2015, Abu Dhabi has 160 hotels and hotel apartments, making up 28,374 rooms, compared to 150 hotels and 26,001 rooms during the same period last year. Luxury hotels like Emirates Palace and Jumeirah at Etihad Towers – to name just two of many – offer world-class event venues in addition to accommodation. Also on offer are leisure facilities like Ferrari World Abu Dhabi, Yas Waterworld and the Yas Marina Cir- cuit – home to the Formula 1 Etihad Airways Abu Dhabi Grand Prix. In 2014, Abu Dhabi hosted its largest incentive from China, where 14,500 resellers of Nu Skin cosmetics were in the UAE capital as part of the company’s Top Achievers programme. It was the largest incentive trip in the company’s history, and the longest and largest outbound incentive travel group in China’s direct selling industry, according to officials. Top upcoming conferences include the World Halal Travel Summit & Exhibition – the largest-ever Ha- lal travel event – in October 2015 with over 1,000 delegates; the Arab world’s largest international gastro- enterology meeting in 2016; and the World Road Congress and the World Energy Congress in 2019. Apart from MICE events, the facilitate the production of a new recent years include Furious 7, Star UAE capital is also a draw for film blockbuster Bollywood film Dishoom Wars: The Force Awakens, and global production crews across the world. scheduled to film this year. Major television programmes like BBC’s Top Authorities recently closed deals to productions filmed in Abu Dhabi in Gear, and The Bold and the Beautiful.

{ Talking numbers }

72 1.98 million 649,306 The percentage rise in The number of hotel The number of UAE Chinese arrivals from guests from January visitors which accounted January to June 2015 to June 2015, rising for 33 per cent of total compared to the same by 17 per cent when arrivals from January period in 2014. However, compared to the same to June 2015. In second room nights per Chinese period in 2014 – due place with six per guest fell to 1.46 from to the awareness cent of inbound trafﬁc 1.78 in 2014 and diversiﬁcation of was India with 127,312 products arrivals

mice Oct p37-40 UAE RL.indd 34 18/9/15 10:00 am TTGmice October 2015 • 35 Dubai: city of superlatives This vibrant global hub and business epicentre is determined to attract more business travellers with a plethora of activities, entertainment options and world-class exhibitions. By Feizal Samath

part from hosting a multitude of international events, Dubai is paying a lot of attention to growing Ahome-spun events in order to attract more business travellers from around the region. The city is focusing on three key objectives: maintaining market share in existing source markets, increasing market share in markets which it has identiﬁed as having high growth potential, and increasing the number of repeat visitors by planning to allow visas with multiple entries. Authorities say they are aiming to grow in-house exhibition and fairs like Arab Pharma and Arab Health, increase the number of visitors and make them truly international events. With 200 nationalities among its 2.2 million population, Dubai is one of the most attractive and multicul- tural destinations enhanced by a wide range of facilities and entertain-

ment options. sophiejames/123RF.com However not lost – in the plethora of facilities – is support for inter- laps in supercars around the Dubai The top source markets for Dubai Adrenaline-filled national visitors seeking active, Autodrome or learn how to skydive today are Saudi Arabia, India, the experiences can be had by incentive teambuilding programmes. Since at Skydive Dubai. Other options in- UK and China (in that order of groups in Dubai September 2014, Dubai has stepped clude treasure hunts around Down- priority). While Dubai is the most up promotional activities such as or- town Dubai, home to Burj Khalifa popular tourist destination in the ganising regular fam tours for MICE – the world’s tallest building, and UAE, its main competitors for inter- buyers. Dubai Mall, the world’s largest national events in the Asia-Pacific According to Steen Jakobsen, shopping and leisure complex. and African regions are Sydney, director, Dubai Business Events - The Other activities include dolphin Melbourne, Hong Kong, Singapore, Official Convention Bureau: “Dubai experiences at Atlantis The Palm Tokyo, Beijing, Johannesburg and is an ideal destination for incentive Dubai or various desert-based Istanbul. groups thanks to its robust leisure activities such as falconry, dune Often, Dubai works with other offer, year-round sunshine and bashing and desert rallying in 4WD emirates. Last year, Dubai, together fantastic vibrant calendar of concerts vehicles. with Abu Dhabi and Sharjah, and sporting events.” Also opening soon is the IMG jointly hosted 14,500 resellers from He said its world-class infrastruc- Worlds of Adventure, touted the Nu Skin Cosmetics China, and ture, superb service level and profes- world’s largest indoor theme park. the event generated an economic sional DMCs offer excellent value for Other entertainment parks slated impact worth US$80 million. money for groups looking to reap the for a late 2016 opening date are Both Dubai and Abu Dhabi benefits of exciting and well-execut- Legoland Dubai, Bollywood Parks will be jointly hosting EXPO 2020, ed incentive programmes. Dubai and Motiongate Dubai. which is expected to attract 25 The many options to engage team- As for hotel options, many in the million visitors, where 70 per cent building visitors range from snow three- to four-star category that are are from outside the UAE. Another skiing at Ski Dubai – the world’s ideal for small groups will be added upcoming event Dubai is preparing largest indoor snow park – to playing over the next year. Hotel room for is the gigantic influx of 16,000 team-based camel polo at the Dubai capacity in Dubai currently stands guests who are attending the Soci- Polo Equestrian Club. at 93,000 rooms, where some 8,000 ety of Petroleum Engineers Annual For a more adrenaline-fuelled were added to the current stock last Technical Conference and Exhibi- experience, incentive groups can do year. tion in September 2016.

mice Oct p37-40 UAE RL.indd 35 16/9/15 4:57 pm Destination: UAE TTGmice October 2015 • 36

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1.8 18 284 The number of visitors The number of The number of new from South Asia last overseas ofﬁ ces by aircraft – 83 Airbus year, up 14.4 per Dubai’s Department of and 201 Boeings – on cent from 2013 – the Commerce Marketing order by Emirates to be highest growth among and Tourism. The most delivered by 2020, which other generating recent ones were opened would then make it the regions in the world in Sydney and Mumbai world’s largest airline

{ Insider }

Justin Jacob, managing director of Connect World Tours, highlights two interesting experiences that must be had in Abu Dhabi

Visit the city’s iconic landmarks Traditional attractions that characterise Abu Dhabi’s past as well as its present include the working heritage village out on the breakwater, the dhow wharves at Mina Zayed port and the colourful local souks. The visually-stunning Sheikh Zayed Grand Mosque on the outskirts of the city is a must-visit.

Test-drive a Ferrari California Launched in May, this test-drive experience at Ferrari World Abu Dhabi is a world’s-ﬁ rst for the brand. It offers everyday folks the chance to tootle around Yas Island’s roads in a supercharged convertible that is capable of reaching speeds of 100kmh in less than four seconds. Drive the car that’s been dubbed “Most Stylish Car of the Year” and “Convertible of the Year”. Enjoy a one-on-one From left: Ferrari California; experience with an expert Ferrari co-pilot, or ride Sheikh Zayed Grand with a couple of friends or colleagues in the car of Mosque’s opulent your dreams. interior

mice Oct p37-40 UAE RL.indd 36 16/9/15 4:57 pm Dynamic and unique line up of international thought leaders recognised for their success and expertise in innovative and disruptive thinking

Gain future insights into key tourism sectors for a competitive advantage

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Event Sponsors Supporters

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Nigel Coventry

www.insidetourism.com Supporting the industry since 1982

Most ingenious Best Attraction Top 3 Most development yet – Top 3 Checked-into — Lonely Planet’s (Australia) — AsiaOne People’s Choice Places in Singapore Best Travel 2015 Awards 2015 — Facebook

Take your events out ofof thethe ballroomballroom anandd iintonto Gardens by the Bay Flower Field Hall

Discover a destination featuring the best of sustainability and architectural design. Nestled within the Flower Dome, the Flower Field Hall is a spectacular event space that brings the best of the outdoors, indoors. Specially programmed LED lights add ambience and highlight any theme. It’s perfect for weddings, gala dinners and private events. To learn more about our unique venues, email [email protected]

Waterview Room Silver Leaf The Meadow

Visit ITB Asia Booth F05 to enquire about complimentary passes to Gardens by the Bay Applicable to trade buyers and media delegates with valid show passes from 21 – 23 October 2015

@gardensbythebay

gardensbythebay.com.sg 18 Marina Gardens Drive, Singapore 018953

Garden by the Bay 2pp loose Insert -

GB15_2032 207(w) x 282(h)mm 4C x 4C

TTGMice N/K/EL/A R2 25 Aug 2015 “Top 10 World’s Largest “World’s 10 Indoor Gardens Glass Greenhouse – most beautiful of the World" Flower Dome sky gardens" — FoxNews.com — Guinness World Records 2015 — CNN.com

Singapore’s Garden of Wonder

Gardens by the Bay – Featuring more than 1 million plants from over 5,000 species We’ve achieved the 2015 Certificate of Excellence from TripAdvisor, thanks to consistently great reviews by international travellers. Explore diverse plant life from around the world displayed in the spectacular Cooled Conservatories or marvel at the Supertrees – towering vertical gardens that extend into the sky. Come, be inspired by nature where wonder blooms.

Flower Dome Cloud Forest Experience the cool conditions Houses one of the world's tallest of perpetual Spring and marvel indoor waterfalls and tropical at the blossoming beauties plants from highlands up to 2,000 from around the world in nine metres above sea level as well as different gardens. 7 discovery zones.

Celebration of Chrysanthemums OCBC Skyway and 24 Sep – 10 Nov • Flower Dome the Supertrees Enter the moon gate to discover 22 metres above ground, it's the a tea house, painted lanterns and place to view Singapore's skyline. amazing ozukuri chrysanthemums. At night, watch the Supertrees come alive in a light and sound performance.

Visit ITB Asia Booth F05 to enquire about complimentary passes to Gardens by the Bay Applicable to trade buyers and media delegates with valid show passes from 21 – 23 October 2015

@gardensbythebay gardensbythebay.com.sg 18 Marina Gardens Drive, Singapore 018953