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WSCC 2019 Annual Report WORKERS’ SAFETY AND COMPENSATION COMMISSION ANNUAL REPORT 2019 Northwest Territories and Nunavut Workers’ Safety and Compensation Commission Northwest Territories and Nunavut YELLOWKNIFE Centre Square Tower, 5th Floor 5022 49 Street Box 8888 Yellowknife, NT X1A 2R3 Telephone: (867) 920-3888 Toll-free: 1-800-661-0792 Fax: (867) 873-4596 Toll-free Fax: 1-866-277-3677 IQALUIT Qamutiq Building, 2nd Floor 630 Queen Elizabeth II Way Box 669 Iqaluit, NU X0A 0H0 Telephone: (867) 979-8500 Toll-free: 1-877-404-4407 Fax: (867) 979-8501 Toll-free Fax: 1-866-979-8501 INUVIK Blackstone Building 87 Kingmingya Road Box 1188 Inuvik, NT X0E 0T0 Telephone: (867) 678-2311 Fax: (867) 678-2302 24-HOUR INCIDENT REPORTING LINE 1-800-661-0792 wscc.nt.ca wscc.nu.ca Table of Contents JESSE REID LETTER OF TRANSMITTAL 2 OUR FINANCES 26 Management Commentary 27 MESSAGE FROM THE PRESIDENT 3 Management’s Responsibility for Vision, Mission, and Values 3 Financial Reporting 29 2019 STRATEGIC PRIORITIES AND OBJECTIVES 4 Actuarial Statement of Opinion 30 Governance Council 5 Independent Auditor’s Report 31 ABOUT THE WSCC 7 FINANCIAL STATEMENTS 35 Statement of Financial Position 35 ADVANCING THE SAFETY CULTURE 8 Statement of Comprehensive Income 36 2019 Key Performance Indicators 9 Statement of Changes in Equity 37 A Safety Culture Success Story 10 Statement of Cash Flows 38 DELIVERING QUALITY Notes to the Financial Statements 39 SERVICES AND OUTCOMES 18 2019 Key Performance Indicators 19 Letter of Transmittal June 15, 2020 In accordance with Section 106(1) of the Northwest Territories and Nunavut Workers’ Compensation Acts, it is my pleasure to present the Workers’ Safety and Compensation Commission’s (WSCC) Annual Report for The Honourable Margaret Thom the year ending December 31, 2019. Commissioner of the Northwest Territories The Governance Council, in collaboration with the The Honourable Nellie T. Kusugak WSCC Senior Management Team, shares the vision and Commissioner of Nunavut responsibility to eliminate workplace diseases and injuries across the Northwest Territories and Nunavut. Operating The Honourable Katrina Nokleby in a manner consistent with the Workers’ Compensation Northwest Territories Minister Responsible for the Acts, policies, and corporate governance directives, the Workers’ Safety and Compensation Commission Governance Council oversees the business, management, and accountability of the WSCC. The Honourable George Hickes Nunavut Minister Responsible for the Workers’ The 2019 Annual Report reports on our strategic Safety and Compensation Commission commitments, our progress towards achieving our goals, and is generally a summary of last year’s operations. Also included are audited financial statements, which reflect our commitment to sustaining the Workers’ Protection Fund. Accompanying the financial statements is an actuarial opinion on the reasonableness of future pension and claims liabilities, and the adequacy of the WSCC’s contingency reserves. I congratulate the Governance Council, employees, and WSCC partners on their continued dedication to serving our stakeholders and ensuring workplace safety and care for workers throughout the Northwest Territories and Nunavut. David Tucker Chairperson 2 WORKERS’ SAFETY AND COMPENSATION COMMISSION | NORTHWEST TERRITORIES AND NUNAVUT Message from the President The Workers’ Safety I invite you to read about our progress in 2019 in each and Compensation of our strategic priorities and our plans for continued Commission is working progress into 2020. I’m confident that our organization towards Advancing will continue making great strides towards making the the Safety Culture and North a safer place and for treating all of our stakeholders Delivering Quality with great care and dignity. Services and Outcomes through our five-year strategic plan, and 2019 has moved us closer to achieving these goals. Debbie Molloy President and CEO We still have much progress to make towards our mission to eliminate workplace diseases and injuries. In 2019, although we saw a total of 3,614 claims reported, which translates to 1.7% less than the historical average, four claim-related our fatalities occurred in our jurisdictions. It’s a tragedy to lose a life while at work, where you expect to be safe and VISION where you expect to leave at the end of the day to return Eliminate workplace diseases and injuries. to your loved ones. Four lives lost, and countless others our changed. The tragedy cannot be overstated. It’s why we are focused on driving our strategic priorities forward. MISSION By Advancing the Safety Culture to ensure that employers We promote workplace health and safety while and workers recognize the importance of safety; that providing no fault insurance to employers and care they adopt the concept of an Internal Responsibility for injured workers. System (IRS) where safety is a shared value across an our organization; and where we work together through training, education, resources, and consultation to VALUES reduce and eliminate workplace diseases, injuries and RESPECT - We demonstrate care, compassion fatalities. By Delivering Quality Services and Outcomes and honesty. to ensure that we support and care for those who ENGAGEMENT - We ensure meaningful participation navigate through our system and that we provide and collaboration. information in a clear and understanding way. INTEGRITY - We honour our commitments and act fairly. OPENNESS - We are accessible, clear and transparent. CULTURAL SAFETY - We recognize, gain knowledge of, and respect cultural dignity. EXCELLENCE - We are efficient and service focused. STEWARDSHIP - We sustain the Workers’ Protection Fund through accountability and fiscal responsibility. WSCC ANNUAL REPORT 2019 3 2019 Strategic Priorities and Objectives Strategic Priority 1 Strategic Priority 2 Advancing the Delivering Safety Culture Quality Services and Outcomes Objectives • Increase the number of employers Objectives with an occupational health and safety (OHS) program. • Continue implementation of the e-Business strategy. • Increase occupational health and safety (OHS) education in communities • Increase safe and timely return to for vulnerable workers. work (RTW). • Improve criteria for directed inspections • Improve cultural safety in our day- to increase compliance with governing to-day work and in our services for regulations. stakeholders. • Analyze and address emerging issues • Maintain financial stewardship of the and trends in workplace safety. Workers’ Protection Fund. • Improve public awareness of the • Improve integrity of and access to data. Internal Responsibility System (IRS). • Enhance communication. 4 WORKERS’ SAFETY AND COMPENSATION COMMISSION | NORTHWEST TERRITORIES AND NUNAVUT Governance Council Clockwise from top left: Rachel Makohoniuk, Jack Rowe, Janet Brewster, Joseph Ohokannoak, Debbie Molloy (President & CEO), Abe Theil, Eleese Scott (Chief Governance Officer and Senior Advisor), David Tucker. Representing Your Interests…. Governing the WSCC is a seven-person Governance David Tucker, Chairperson Council, representing the interests of workers, employers, Jack Rowe, Vice Chairperson, Northwest Territories and the general public across both territories. The Employer Representative Governance Council is responsible for overseeing the WSCC’s management and for providing responsible Arlene Hansen, Northwest Territories Employer stewardship of the Workers’ Protection Fund. Representative (member until November 2019, absent from photo) The Governance Council oversees the WSCC according Rachel Makohoniuk, Northwest Territories to the rules provided in the Workers’ Compensation Worker Representative Acts, WSCC policies, and Governance Council directives. Meeting quarterly, the Governance Council regularly Abe Theil, Northwest Territories Public monitors the financial and strategic performance of the Interest Representative organization, and provides a consistent point of contact Janet Brewster, Nunavut Worker Representative for governance. Joseph Ohokannoak, Nunavut Public Interest Representative WSCC ANNUAL REPORT 2019 5 WSCC Statistics Assessable Payroll Total $3,283 M Assessable Revenue 4,130 Total Assessable Employers • 699 new employers $ • 398 reactivated 68.9 M employer accounts 3,614 Reported Claims CLAIM ACCEPTED 2,368 Accepted Claims • 1,040 Nunavut • 1,328 Northwest Territories WSCC is the only board in Canada to cover two jurisdictions. 6 WORKERS’ SAFETY AND COMPENSATION COMMISSION | NORTHWEST TERRITORIES AND NUNAVUT About the WSCC Safety and Care The WSCC is an independent statutory agency These operational activities align with the WSCC’s mission responsible for administering the Workers’ Compensation to promote workplace health and safety while providing no Acts, Safety Acts, Explosive Use Acts, and the Mine Health fault insurance to employers and care for injured workers. and Safety Acts of the Northwest Territories and Nunavut. These Acts and the associated Regulations help protect The WSCC provides services to around 40,000 workers and care for workers and employers in the Northwest and 4,000 employers across both jurisdictions, processing Territories and Nunavut. over 3,000 claims each year for workers, and conducting over 1,000 inspections to keep workplaces safe. With the broad mandate of safety and care, the WSCC has two strategic priorities for 2018-2022: Advancing the Safety The WSCC’s corporate structure includes six divisions: Culture and Delivering Quality Services and Outcomes. the President’s Office, Stakeholder Services,
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