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Spa Business ISSUE 1 2016 global spa and wellness www.spabusiness.com 2016 1 BIOTEC SWITCH YOUR SKIN BACK ON THE ENERGISING SKINCARE SYSTEM Scientifically proven to increase cell energy* *Independent Tests for BIOTEC Skin Energising Day Cream. Based on glucose uptake. http://www.spabusiness.com BIOTEC VISIBLY TRANSFORMING YOUR SKIN & YOUR BUSINESS 8 SUPER-CHARGED FACIALS 5 ADVANCED TECHNOLOGIES 1 MACHINE Women’s Health Stylist Skincare Awards Best Skin Clearing Facial Best Facial Treatment BIOTEC LED Blemish Control* BIOTEC Line Eraser** +44 (0)20 7907 2724 | [email protected] | ELEMIS.COM/NEWBUSINESS *Formerly known as BIOTEC L.E.D. Blemish Control. **Formerly known as BIOTEC Triple-Tec Anti-Wrinkle Facial. Anti-Wrinkle Triple-Tec known as BIOTEC **Formerly Blemish Control. L.E.D. known as BIOTEC *Formerly http://www.spabusiness.com global spa and wellness www.spabusiness.com 2016 1 EXCLUSIVE Kenneth Ryan Reveals the new, global Ritz-Carlton Spa brand Workplace Wellness Sneak preview of new research Attracting investment How can spas secure funding? Oberoi’s Kate Sim On finding great therapists from Bhutan IVANKA TRUMP Launching her spa concept in Washington DC http://www.spabusiness.comClick here to subscribe to the print edition www.spabusiness.com/subs http://www.aromatherapyassociates.com http://www.spabusiness.com http://www.spabusiness.com High-end spa tables, beds and equipment for your spa. Made in Germany > Gharieni PediSpa > Libra Edge K > Spa Table MLX Quartz Round > Spa Table MO1 Evo > Spa Table MLW F1 Soft > Manicure Table Mano INNOVATING WELLNESS FOR Gharieni Group Germany // +49 28 41 - 88 300 -50 // [email protected] http://www.gharieni.com// www.gharieni.com YEARS http://www.spabusiness.com EDITORIAL Spa can change your genes The rapidly emerging field of epigenetics will transform the personal care industry and the spa and wellbeing sector will be at the heart of this change, with huge opportunities to grow engagement with customers who are committed to prevention cientists are increasingly convinced that the majority of Soon our routine fitness test disease – potentially up to 95 per cent – is preventable through will tell us how our new diet, Smaking healthy lifestyle choices and that meditation and exercise even the prognosis for unpreventable regime has changed our disease can be improved by a better lifestyle. It was previously thought that genes genes and by how much were fixed for life and that they determine our ‘biological destiny’, however, research carried out around the sequencing of the human genome And it’s likely to get complicated very quickly, because has taught us that many genes change in response to how the greater availability of personal genetic testing kits we care for ourselves during each second of our lives. means we’ll be seeing interested parties starting to This includes everything from exercising to sleeping, identify those most likely to succumb to genetic disease to the pollution we’re exposed to, and from our stress with the intention of either helping them (in the case of levels to what we eat and drink and our state of mind. health services and the wellbeing sector) or isolating Changes to our genes brought about by lifestyle – be them in terms of risk and potentially charging them they positive or negative – can either be specific to us, in more for services (in the case of insurance companies). that they alter how genes are expressed without altering And just as our current fitness test from the gym or spa the underlying DNA sequence, or they can be heritable reports on our strength or cardiovascular fitness, in future, and passed on to subsequent generations. it will reveal how our diet, meditation and exercise regime Increasing awareness of these findings make this type has changed our genes, by how much and in what way. of research a huge game changer for industries related We’ll also discover if we’ve lowered our risk of developing to self-care, such as the food and nutrition, sleep, spa, a specific disease or increased our longevity. exercise, wellbeing and lifestyle sectors. This new thinking places our sector at the heart of a All stand to benefit from the fact that solutions to substantial and growing market for personal wellness many ailments are cheap, available and straightforward services and will bring significant opportunity. to deliver and that – most importantly – prevention will We have a robust knowledge base on which to build be a huge industry in the years to come. these new services and we need to tackle them head on by Who’s interested in this new thinking? Firstly, anyone designing and introducing ‘test and prescribe’ modalities who wants to live a longer, healthier life, free from disease to ensure we’re at the heart of the drive for prevention. and secondly insurance companies, corporations and governments which want to save money on healthcare. Liz Terry, editorial director @elizterry CONTACT US: Spa Business magazine, spabusiness.com TEL: +44 1462 431385 EMAIL: [email protected] WEB: www.spabusiness.com TWITTER: @spabusinessmag FACEBOOK: Facebook.com/spabusiness ©CYBERTREK 2016 spabusiness.com issue 1 2016 7 http://www.spabusiness.com http://www.spabusiness.com Gran Meliá Villa Agrippina, Rome. Le Guanahani,Royal Monceau,St. Barthelemy. Paris. Clarins No.1 Prestige skin care brand in Europe1 60 years of Spa Experience. With a network of 170 Skin Spas (Day Spa) around the world, Clarins is the undisputed leader in Spa operations. For more than 15 years, Clarins has collaborated with prestigious hotel partners with its award - winning Spa by Clarins concept. Royal Palm, Marrakech. The benefits of a Spa by Clarins: · The power of science, touch and nature to deliver high performance treatments and long-lasting well-being, 2 with scientifically proven results , · A customized operational programme to help develop your business long-term, · The commercial and marketing experience of a brand trusted by millions of women, · Maximum visibility through editorial endorsements and tailor-made targeted PR activities. 1. NPD BeautyTrends®: products sold in Perfumeries and Department Stores, Luxury brands, value sales 2014 on a total 4 countries (France, Italy, Spain mainland and UK). 2. Lifting Replenisher and Power Firmer Treatments. Visit us at: http://int.clarins.com/en/spa/spahttp://int.clarins.com/en/spa/spa http://www.spabusiness.com CONTENTS spa business ISSUE 1 2016 spa business uniting the world of wellness spabusiness.com PHOTO: WWW.IVANKATRUMP.COM PHOTO: p68 Deepak Chopra headlines at GWS p22 Spa concept for Ivanka Trump p40 Marriott’s Kenneth Ryan 7|Editor’s letter 40|Interview: Kenneth Ryan 60|Research: Work it out Liz Terry shares her thoughts Marriott’s global head of spa talks Ophelia Yeung gives a sneak preview exclusively to Katie Barnes about the of a new study on workplace wellness 20|Letters new ‘game-changing’ Ritz-Carlton Spa that debuts later this month Looking at why capture rates are key brand and market domination 64|Ask an expert: 22|Spa people 50|Top team: Marriott International Attracting investment Ivanka Trump launches spa concept; News and insights from the Spa Global Katie Barnes investigates what spa new ventures for both Christine Hays Leadership Team at Marriott operators can do to secure funding and Kathryn Moore 56|News report: Bain update on 68|Summit review: A wider lens 30|News Japanese spa chain acquisition Highlights and takeaways from the Rocco Forte reveals global spa brand; The private equity fi rm shares its plans 2015 Global Wellness Summit in and GOCO buys Glen Ivy Hot Springs for hot spring operator Ooedo Onsen Mexico City. Katie Barnes reports 10 spabusiness.com issue 1 2016 ©CYBERTREK 2016 http://www.spabusiness.com p88 Oberoi’s tie-up with Bhutan p92 Gainsborough Bath Spa, UK p82 An update on US spa franchises p100 Spa fi tness gets competitive 78|Tribute: Geraldine Howard 100|Fitness: Competitive edge Remembering a much-loved spa leader Could a touch of rivalry help spas to engage more people in fi tness? 82|Chain reaction – part 1 Niamh Madigan fi nds out SUBSCRIBE The latest news on US spa franchises FOR FREE 107|Spa software: Tech talk – part 1 88|Training: Beauty from Bhutan News and views from software fi rms Judy Chapman talks to Oberoi about its tie-up with a therapist programme 113|Product innovation funded by the Bhutanese government Suppliers tell us about their launches To receive a free digital Spa Business 92|Taking the waters 124|Research: Happy talk subscription to Magali Robathan visits the new thermal Japanese scientists use MRI to fi nd the SIGN UP ONLINE: spa at Gainsborough Bath Spa, UK source of happiness in the brain www.spabusiness.com/green ©CYBERTREK 2016 spabusiness.com issue 1 2016 11 http://www.spabusiness.com THE NEW FRONTIER OF SKINCARE Scientific innovation 360° Partnership PHYTOMER research team has been discovering PHYTOMER deploys an ambitious digital strategy the most effective marine ingredients to produce to enhance the brand's reputation, generate unprecedented innovative products with record additional revenue and facilitate training of the effectiveness. spa teams. Unique treatment experience Eco-friendly skincare PHYTOMER protocols deliver advanced manual Established in Saint-Malo, PHYTOMER is a family techniques and offer a holistic treatment experience business that has been creating with true passion with extreme sensoriality. high-quality cosmetics that highlight marine biodiversity. Tristan Lagarde : +33 2.23.18.31.31 I [email protected]://www.phytomer.com I www.phytomer.com http://www.spabusiness.com http://www.spabusiness.com uniting the world of wellness Choose how you read Spa Business magazine... PRINT DIGITAL PDF Spa Business magazine Read Spa Business free The magazine is also is available in print on on Digital Turning available as a PDF edition subscription.
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