The Magazine ofospitality the Australian Hotels Association (WA). October / NovemberW 2012 - AIssue 32
Travel and Work WA Ireland How you can benefit
Goldfields success
Fairwork Ombudsman National Campaign Be prepared in 2013
STOP THE PRESS CBD’s new Print Hall
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Version: 02 Stage: Finished Art CONTENTS Key Contacts GENERAL NEWS Australian Hotels Association (WA) 5 Review of Liquor Act & State Election 2013 Mr. Bradley Woods CEO/Executive Director 7 Section 64 Decision - Kalgoorlie/Boulder 38 Parliament Place, West Perth WA 6005 PO Box 660, West Perth 6872 8 Travel and Work WA Ireland P: (08) 9321 7701 F: (08) 9321 7730 E: [email protected] W: www.ahawa.asn.au 11 Section 64 Show Cause Notice - Pilbara 16 WA loses biggest brewery Aon Risk Services 17 Post your free job ad – Travel and Work WA Mr. Ross McGovern Account Director - Hospitality 23 Le Cordon Bleu comes to WA GPO Box 7026, PERTH WA 6000 P: (08) 9429 4482 F: (08) 9429 4492 INSIDE NEWS E: [email protected] W: www.aon.com.au 4 CEO’s Report 6 President’s Report Carlton & United Breweries Mr. Rob Paradise 10 A Middy with Mike State Manager WA GPO Box F361, PERTH WA 6841 12 Checking in with Sarah P: (08) 96258 4623 E: [email protected] HOTEL NEWS W: www.cub.com.au 14 Print Hall small bar NEWS Department of Racing Gaming & Liquor 18 Mechanics’ Institute P: (08) 9425 1888 F: (08) 9325 1041 Accommodation NEWS E: [email protected] W: www.rgl.wa.gov.au 24 Rendezvous Studio Hotel Perth Central HOSTPLUS Event NEWS Mr. Matt Trotman State Manager WA 31 Hospitality Expo 2013 PO Box 6162, EAST PERTH WA 6892 TRAINING NEWS P: (08) 9260 4602 F: (08) 9260 4699 E: [email protected] 26 Quality Customer Service Course W: www.hostplus.com.au 6 AHA Training Calendar ME Bank workplace relations NEWS Mr. Stewart Higgins Business Banking Manager 28 Public Holidays Level 11, 111 St. Georges Terrace, PERTH WA 6000 28 Fair Work Ombudsman National Campaign P: (08) 9420 7723 F: (08) 9420 7758 M: 0407 903 186 29 Review of the Modern Award E: [email protected] W: www.mebank.com.au 29 Extension to paid parental leave 29 Immigration Update TAB Mr Michael Saunders 30 Unfair Dismissal Facebook case General Manager Retail 31 Leavers 2012 14 Hasler Road, OSBORNE PARK WA 6017 PubTAB enquiries Corporate News P: (08) 9445 5167 E: [email protected] 13 New James Squire Cider PubTAB Training enquiries P: (08) 9221 0066 W: www.rwwa.com.au 22 New Corporate Members 21 Successful Hospitality Financial Management Treasury Wine Estates 27 Reduce your energy costs today Mr. Graeme Wood State Manager and Vintrepreneur WA 67 Howe Street, OSBORNE PARK WA 6017 The Australian Hotels Association (WA) would like P: (08) 9201 3903 to apologise to H&L Australia and KLB Systems E: [email protected] for the incorrect positioning of product image W: www.treasurywineestates.com within the Tech Talk feature of the September 2012 edition of Hospitality WA.
Hospitality WA 3 Inside News
Travel and Work WA
As we continue to celebrate the 120th anniversary of the Australian Hotels Association (WA), I am pleased to report your Association continues to be one of the most innovative industry groups in the state.
The Travel and Work WA program substantial effort to position Western State Election 2013 recently delivered in Ireland is a perfect Australia as the primary destination example of how the AHA(WA) leads for young people coming from Ireland For 120 years the AHA has been the the way in addressing the challenges to Australia. voice of the hospitality industry to facing our industry. government in Western Australia. The Travel and Work WA initiative As the State Election in March 2013 The program is designed to recruit continues to attract working holiday draws near, the Association will work working holiday makers from overseas makers and skilled migrants to to represent the issues of industry to to work in hospitality businesses hospitality positions in Western the major political parties. in WA. Without this action by the Australia. We have formed a We will be seeking commitments from AHA(WA) there would be an absence partnership with the state’s leading the major parties on policies that of any support for the hospitality online job board, WESTjobs to create impact our industry. In particular, we industry in addressing critical labour a dedicated WA hospitality only jobs and skills shortages. will seek policies which cut red tape matching recruitment website. and provide relief from the substantial I expect you will be seeing a lot more regulatory burden already placed on This jobs portal is specifically for Irish working holiday makers applying the industry. hospitality and tourism. We have for hospitality jobs in the coming secured for AHA members: months, if the AHA(WA) recent We will be working to ensure that all venues, hotels, small bars, pubs reception in Dublin for the seminars • The opportunity to post one free and taverns, and restaurants, are all is any guide. job advertisement on this portal; equitably treated. AHA(WA) State Councillors Neil • Members can post additional jobs We will also be seeking funding Randall, Ashok Parekh, Sean Reid with packages available at a low commitments to ensure the State and Grant Raubenheimer along with ongoing fee; members David Strom, The Gate Government continues to market WA Bar & Bistro, and Michael Skinner • Job posting packages are available as a tourism destination, and develop iconic West Australian attractions and and Rebekah Green from Kimberley at a fraction of the cost compared events, which cannot be taken away Accommodation spent two days to competitor online job boards from us in the future. in Dublin talking with hundreds of e.g. seek; young people considering coming to It is our goal that the AHA’s 121st year • AHA member job advertisements Western Australia and working in the be as successful as the last 120 years will receive premium placement hospitality sector. have been. on the portal ensuring they are at Travel and Work WA captured the the top of each jobseeker’s search Bradley Woods attention of the Irish media, with results. CEO / Executive Director coverage in Irish national newspapers, popular news websites, and interviews To upload your free job advertisement on the top rating radio stations in visit http://westjobs.com.au/AHAWA_ Dublin. The AHA(WA) has made a free_job_offer.html
4 Hospitality WA General News
Review of Liquor Act and State Election 2013 There are two major political issues before the AHA: the State Election in March 2013; and the review of the Liquor Control Act.
In both these vitally important areas permits and licences, reporting new liquor store licenses; the AHA will be engaging with major business information, and collating political parties and State Government information for payment of fees and “Seeking changes that support on policy issues that directly impact taxes, also stifle small businesses,” licensed venues to deliver vibrant and industry. said Mr Woods. modern hospitality services that the community is demanding; “In the next two to three months the The AHA management team have AHA will be engaging with politicians already begun to engage senior “That regulations be changed or from all major parties to secure policy politicians, ministerial staff and removed that discourage investment outcomes which will support the policy advisors, urging all to go in hospitality venues, in particular hospitality and tourism industry by beyond simple statements about the those regulations discourage reducing the burden of red tape and importance hospitality and tourism refurbishment and redevelopment of over regulation,” said AHA(WA) CEO to the WA economy, and commit to older buildings; Mr Bradley Woods. real policy outcomes which reduce the “Seek the ability to have trading burden of regulation and red tape on conditions that provide the services “We understand reasonable hospitality businesses. government regulation of business communities desire, rather than is necessary to guard against risky In addition to the opportunities restrictions brought about due to a conduct and irresponsible practices presented by the State Election in minority of people unable to manage but the level of regulations on our 2012, the State Government has their alcohol and behavior; and industry has gone too far. signalled a major review of the Liquor “Reducing the complexity and Control Act will take place in the near administrative costs associated with “The AHA aim for both election future. policies and a review of the Act must unnecessary regulations,” said Mr be to find the appropriate balance The recent reaction to the section Woods. of necessary, regulations that have 64 restrictions in the Goldfields The timing and format of the review minimal effect on our members’ and Pilbara from local politicians, has not been announced by State innovation, productivity, flexibility and businesses and the community, have Government. However the AHA aspiration – the factors which allow also included calls for a review of the will keep members informed of a business to maximise profitability, Act. developments. which ultimately benefits the whole community. “The AHA will make submissions on “Representation and results for our behalf of the hospitality industry to members is what the AHA stands “The burden of time and additional the review of the Liquor Control Act. for, and we will continue to work cost that compliance with government We will be focusing on several key for the best outcomes for industry in legislation and regulation, red areas including: the review of the Liquor Control Act tape, including activities such as “Placing a limit on the granting of and the State Election 2013,” said filling out forms, applying for Mr Woods.
Hospitality WA 5 Inside News
Successes in the Goldfields and Ireland
Recently it was my honour as your President to address the AHA(WA) annual general meeting at our offices in West Perth. It was extremely gratifying to speak about the achievements of your Association over the past 12 months. I would like to take this time to mention two of our most recent accomplishments.
As you will read in this edition of Hospitality WA, the The first target market for Travel and Work WAwas Director of Liquor Licensing has handed down a decision Ireland. As someone who attended the Travel and Work on the Section 64 notice in the Goldfields. Members will WA employment seminars in Dublin, I can say it was a no doubt recall the very harsh restrictions which had been success and has raised the profile of WA in Ireland. proposed earlier this year, including extensive reporting on sales data by licensees and a complete ban on Sunday You can read more about Travel and Work WA in Ireland in takeaway sales. this magazine, however I would like to stress the importance of member’s continuing support for this initiative. The hard work of Goldfields members and the AHA(WA) professional staff has, I believe, resulted in a fair outcome The AHA(WA) has created a jobs portal specifically for for this industry and the community in the Goldfields. The hospitality and tourism as a part of Travel and Work WA. harshest of the proposed restrictions, including the two AHA members have the opportunity to post one free job mentioned above, were not implemented by the Director. advertisement on this portal, to upload your free job advertisement visit http://westjobs.com.au/AHAWA_free_ In welcoming this sensible decision by the Director, I do not job_offer.html . Members can post additional jobs with think we can underestimate the importance of the political packages available at an ongoing low fee. and community support Goldfields licensees received during this time. Without this support it would have been I hope those of you who were able to make the publican’s much more difficult to achieve such a fair outcome for the luncheon at the Paddington Alehouse and the North Metro industry. Divisional lunch at The Breakwater enjoyed the new more social, less formal, atmosphere at these functions. Over the year, the AHA(WA) also focused on building the WA labour market to address workforce shortages. I look forward to seeing you at the Hotel and Hospitality Awards for Excellence on November The AHA(WA’s) most recent initiative to address this 12th at Crown Perth as we continue to celebrate the issue has been the development of the Travel and Work 120th anniversary of the AHA in Western Australia. WA program. This is a comprehensive program designed As always this is an event not to be missed. to attract overseas visitors to a working holiday in WA’s hospitality industry. Neil Randall State President
AHA(WA) Classroom Training Course in Management of Beermasters Course Cocktail Course Licensed Premises (MLP1) 22 November 5 December 14 November 27 November Quality Customer Service 11 December 15 November Book online www.ahawa.asn.au or call (08) 9321 7701
6 Hospitality WA General News
SECTION 64 DECISION - KALGOORLIE/BOULDER REGION
AHA members within the Goldfields region have secured a reprieve from a recent Section 64 enquiry.
In compiling a written submission on behalf of members Sunday Trading and the industry, AHA identified that blanket community restrictions were against the Government preferred policy of One of the most contentious issues was in relation to remaining ‘focused on targeting the troublemakers’ when it the Sunday trading issue. AHA and various stakeholders, comes to strategies to reduce alcohol related harm. including a number of Members of Parliament sought for the proposed restriction to ban Sunday trading not be The AHA also gained the support of Members of Parliament, imposed in Kalgoorlie, Boulder, Coolgardie or Kambalda. local stakeholders and the Goldfields communityin opposing Original Trading Section 64 Outcome the harsh proposed restrictions in favour of more targeted Hours Proposal (11 hours per day) strategies. (12 hours per day) (Nil hours) Following consideration of the responses from licensees the AHA and other stakeholders, the Director of Liquor Licensing 10am – 10pm No Trading 11am – 10pm has determined that it is in the public interest to impose a Sunday Sunday limited number of restrictive conditions on relevant liquor licences in the region. Sales Data Reporting
Trading Hours The proposed restriction to require licensees to submit alcohol sales data returns was not imposed following AHA Original Trading Section 64 Final Restriction and stakeholders identifying that this would introduce Hours Proposal (13 hours per day) substantial additional red tape and regulatory burden on (18 hours per day) (8 hours per day) licensees.
6am – 12 12noon – 8pm 11am – 12 midnight Non-glass container restriction midnight Monday to Monday – Saturday Monday to Saturday The proposed restriction relating to the sale of liquor in non- Saturday glass containers was not imposed as it was not supported by the City of Kalgoorlie-Boulder.
This restriction also includes ANZAC Day trading hour Other AHA Recommendations restrictions to 12 noon to 10pm. A number of recommendations that would be integral to Quantity Restrictions the success of any restrictions imposed were also sought by In relation to the quantity restrictions, the AHA recommended the AHA: that the restriction on the sale of packaged liquor in • Any imposition of restrictions needs to also be individual containers with an alcohol content of 6% or more supported by wellestablished and developed education should be set at over two litres. and awareness recommendations and subsequent The final decision from the Director was that packaged liquor campaigns and programs; and may not be sold or supplied in the following quantities: • Review dates need to be set for every 12 months and • In individual containers of more than two (2) litres apply to all new and existing restrictions in order to of liquor with an alcohol content of 6% or more (for evaluate their effectiveness, and that the results are example, wine casks of more than two litre); and made available to relevant stakeholders.
• In glass bottles of 750mls or more of beer; and The restrictions took effect from 29 October 2012 and a new licence document reflecting the changes in conditions were • Fortified wine in containers greater than one (1) litre. forwarded to licensees.
Hospitality WA 7 General News
Travel and Work WA Ireland Western Australian hotel and hospitality leaders and business representatives went to Dublin recently to encourage experienced Irish hospitality workers to fill over 5000 jobs and spend up to two years working in pubs, hotels and restaurants.
At the Australian Hotels Association “In the future we should see a “We’ve thousands of hospitality – Western Australia (AHA) free www. substantial increase in the Irish jobs waiting to be filled in Western travelandworkwa.com seminars, the working holiday makers coming Australia and some operators from our AHA outlined the opportunities for to WA looking for employment in top hotels and hospitality businesses chefs and Irish people under 30years hospitality venues. came to Dublin to take part in the of age to travel and work in Western AHA’s Travel and Work WA seminars. Australia. “Without this action by the AHA there would be an absence of any “However we are not seeking skilled AHA CEO Bradley Woods said the free support for the hospitality industry migrants looking for permanent seminars were a fantastic opportunity in addressing critical labour and skills resident visas, nor are we looking for young Irish people looking to shortages. to replace local West Australians in travel and gain overseas experience in hospitality. The AHA(WA) continues one of the most extraordinary places “What we said in Ireland was ‘if you to promote careers in hospitality to in the world. are an enthusiastic and experienced young people here in WA.” hospitality worker willing to travel to “We received a fantastic reception in Western Australia then there may be Seminars attendees are directed to Ireland, the AHA’s Travel and Work a position waiting for you,’ so far the the AHA’s Travel and Work WA online WA program has done a lot of work response to that message has been jobs portal post your free job advert to position Western Australia as the fantastic. on www.travelandworkwa.com primary destination for young people coming from Ireland to Australia. General News
today tonight exclusive
The Travel and Work WA Ireland seminars were the subject After airing in WA, the special report was broadcast on of an exclusive feature report on Channel 7’s Today Today Tonight’s sister programs in the eastern states Tonight, the top rating public affairs program in Perth. raising national awareness of the AHA’s Travel and Work WA initiative and the hospitality positions available across Senior journalist Graeme Butler accompanied the AHA WA. delegation to Dublin interviewing CEO Bradley Woods and members of the AHA Board as well as some of the seminar If you missed the report, visit the media page on the Travel attendees. and Work WA website.
The feature was broadcast in Western Australia on Monday evening, 22 October and Channel 7 reports it was one of the highest rating stories in months.
Hospitality WA 9 Inside News
A MIDDY with mike
One could be forgiven for thinking that the Entertainment Condition to be found on most Liquor Licences would have everything to do with entertainment and not so much to do with nakedness on the premises, but maybe that just depends on what you find entertaining.
The Entertainment Condition is a helps to clear up the shady bits by way view of the Drug and Alcohol police common trading condition which of a plain English explanation backed officers who also happened to be sets out standards of dress, behaviour up by legal precedent. present for the show. The Skimpy and yes “entertainment” on licensed and manager were both fined $1000 premises. This condition prohibits The most common question is; what along with a staff member who lewd or indecent activities, it requires is immodest? Decisions made by the was fined $500 for assisting in the that no one be permitted to be licensing authority in the past have “entertainment”. immodestly or indecently dressed on determined that ‘immodest’ includes, the licensed premises and that no “X but is not limited to, bare breasts The other common question I get 18+” “R18+” or “RC” entertainment and bare buttocks. Consequently, the asked is; “what if we have a booking be shown or exhibited on the exposure of breasts and/or buttocks for a Hen’s night and they want to premises. (including by way of see through have a stripper?” The first thing to material, nipple stickers or G – do is to check your licence for the Now the reason I bring this up has string) on a licensed premises is not wording on your condition and if nothing to do with conducting the permitted. you have this condition seek approval necessary exhaustive research required from the Director in the form of a for my article. It is only because there The next grey area is; who does formal application to add, vary or have been a number of breaches of this condition apply to? It applies cancel licence conditions specifically a this condition in recent times, one to everyone, Licensees, managers, ‘One off Variation’. of which actually resulted in the employees, contractors and patrons, cancellation of a licence through a anyone on the licensed premises from Lastly, with ‘breach of licence section 95 hearing. the local footy boys who may feel the conditions’ being one of the most need to do a nudie run around your common infringements issued under When asked the question “what does venue through to the stripper at the the Liquor Control Act it is imperative lewd, indecent or immodest dress hen’s night, no one is allowed to get that all of your management and staff mean?” We could all be forgiven their “bits” out. not just read but actually understand for having a different answer. Now all of the conditions on both your while my interpretation would This condition does not preclude Licence and any Extended Trading certainly differ from that of my grand venues from engaging “Skimpys” Permits pertaining to that Licence, and mother it is important that as a as long as they work within the if you have any questions please don’t Licensee, Manager or employee we all parameters set down around hesitate to call us to seek clarification. understand the interpretation of the immodest dress or lewd behaviour. Director of Liquor Licensing. A classic example of an unacceptable Until next time, make it modest, keep practice taken from a WA precedent, it decent and crush your cans with As with many areas of the legislation was the Skimpy who could crush your hands. this condition is not just black and empty beer cans using various parts white but contains the usual 50 of her anatomy. Now while many of Cheers. shades of grey open to interpretation; those present at the time argued that Mike Andrew however the Policy of the Director it was entertaining, this was not the Membership and Training Manager
10 Hospitality WA General News
Section 64 Show Cause Notice - Pilbara Region
The AHA(WA) worked with members and stakeholders in finalising a ‘workable’ solution in consultation with the Department of Racing, Gaming and Liquor (DRGL) for proposed restrictions for the Pilbara region.
In compiling the written submission where ANZAC Day falls on a These restrictions took take effect on behalf of members, AHA(WA) Monday - Saturday and 12 noon from 8 October 2012, with all other identified numerous shortfalls of the to 6pm where ANZAC Day falls on existing conditions on liquor licences report which the proposed restrictions aSunday. remaining unchanged. had been based upon. It was also evident and important to highlight 2. The sale and supply of liquor for in our submission that blanket consumption on premises is prohibited community restrictions were against before 11am, except where it is sold the Government preferred policy of or supplied ancillary to a remaining ‘focused on targeting the meal or to a lodger. troublemakers’ when it comes to 3. Packaged liquor may strategies to reduce alcohol related not be sold or supplied in harm. the following quantities:
The AHA(WA) also consulted various a) in individual Members of Parliament to gauge their containers of more feedback and seek support opposing than two (2) litres of the proposed restrictions in favour of liquor with an alcohol more targeted strategies. content of 6% or more DRGL Decision – Imposing (for example, wine conditions on licences casks of more than two litre); and After taking into consideration the responses from licensees and b) in glass bottles of with consultation with the Pilbara 750mls or more of Liquor Accord, the Director of Liquor beer; and Licensing has now determined that c) fortified wine in it is in the public interest to impose containers greater the following restrictive conditions on than one (1) litre. licensees: Port Hedland West Pilbara Region 1. Packaged liquor 1. Packaged liquor may only be sold cannot be sold after and supplied: 8pm and
• Monday to Saturday – 11am 2. Fortified wine to 8pm; (was 11am to 9pm) cannot be sold in Sunday – 12 noon to 6pm; and containers greater • ANZAC Day – 12 noon to 8pm than one (1) litre. Inside News
CHECKING IN WITH SARAH
I’ve recently returned from a trip to New York and San Francisco and was surprised at the different levels of customer service. Perhaps I was expecting too much as I thought the customer service would be fantastic due to their tipping culture.
Don’t get me wrong I experienced of consumers have walked away from 4. Exceeding expectations is some first class customer service and an intended purchase in the past year easier than you think – Most hospitality but I also experienced because of a poor customer service customers don’t except every some below average service, yet felt experience. problem to be solved instantly. obliged to still tip. They simply want to be treated When asked about the top customer like individuals, know that you Upon my return I came across the 2012 service errors which are most likely genuinely care about their American Express Global Customer to lead them to switch brands, eight issue, and are working hard to Service Barometer Survey results. in ten consumers cited one of the address it. following: The survey, which was conducted in 5. Listen to your employees – They ten countries including Australia and Rudeness: An insensitive or are closest to your customers the US, reveals a sorry state of service unresponsive customer service and understand the most about in general. The survey results showed: representative what customers want and need. Passing the Buck: Being shuffled 6. Seek opportunities to make • Consumers think businesses are around with no resolution of the issue an impression – Understand paying less attention to providing The Waiting Game: Waiting too and act on the notion that good customer service long to have an issue resolved every customer interaction is an opportunity to create • Consumers will spend more with Being Boomeranged: Forced to a connection and to drive companies that provide excellent continually follow up on an issue customer loyalty and service On the flip-side customers would engagement. • Consumers value excellent service happily spend, on average, an extra 12% if it meant they received better My trip is turning into a distant • Consumers are telling more service. memory already as the office is people about their customer extremely busy in the lead up to the Tips for Delivering Better Service service experiences AHA-Aon Hotel & Hospitality Awards for Excellence. These Awards judge • Poor service can lead to lost sales 1. Great service starts with the people who deliver it – Motivate not only the product offerings of Consumers are growing more and enable your employees to venues around WA but the customer frustrated with customer service and go above and beyond for your service received. businesses are feeling the heat as customers. The AHA offers a free online customer consumers tell an increasing number 2. It’s all about relationships – service course WA Service with a Smile of people about both their positive Look at customer service as and has recently joined forces with and poor service experiences. On an opportunity to deepen William Angliss to deliver a classroom average, consumers tell 15 people your connection with your course, Quality Customer Service, with about their good experiences, and 24 customers, not just as a the first course scheduled for 15th people about their bad experiences. transaction to be completed. November. Visit the AHA website for 3. Make it easy for customers to Many of us are often reluctant to more information. do business with you – Listen voice our concerns to the offending to your customers and use Sarah O’Connor restaurant or shop but are more likely their feedback to improve your Events and Accommodation Division to walk out and tell friends about our product and service. Manager terrible experience. In fact twothirds
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* Prices excludes GST. Offer valid until 30th November 2012 or while stocks last. Hotel News
STOP THE PRESS
Built in the early 1930’s, Newspaper House was the home to The West Australian newspaper from 1932; its grand foyer was called Print Hall. The St Georges Terrace venue pays homage to it’s heritage listed history.
Perth’s first multi-level food precinct is Print Hall features four levels of The ground floor namesake venue Print Hall, a four-level food and wine refined culinary and drinking options is Print Hall Bar & Dining Room. precinct located at Brookfield Place, that is spearheaded by established Featuring a large central island bar officially opened to the public on Perth chef and Manjimup truffle where history meets today through Tuesday 25 September 2012. grower, Print Hall’s Director of the preservation of the original timber Food - David Coomer, along with a and terrazzo detailing, the champagne After the grand opening which saw former Australian Sommelier of the bar itself was formally The West over 500 guests toast its official launch Year and renowned Head Sommelier Australian offices front counter where by Premier Colin Barnett, the heritage from Sydney’s stunning 3-Hat Quay thousands of West Australians lodged listed Newspaper House printing hall Restaurant, Print Hall’s Director of their classifieds. Other remnants of takes its place as the latest addition to Beverage - Daniel Wegener. the original art deco building include Colonial Leisure Group’s WA portfolio light fittings and grand columns. and it has been two and a half years The multi-level dining and bar These features are interwoven with in the making. precinct starts in a basement laneway contemporary design aspects that which is home to Small Print Baker & Roastery, an artisan bakery and coffee house that features fresh coffee roasted on-site in a Loring roaster from the US. The bakery offers a wide range of specialty daily-baked goods such as artisan breads, baguettes, sandwiches, muffins, cakes, croissant and sweet pastries as well as gourmet pies, pasties and sausage rolls. Small Print opens from 6.30am during the week and from 8.00am on Saturdays.
14 Hospitality WA Hotel News
PRINT HALL Brookfield Place, 125 St Georges Terrace Designed by Projects of Imagination PERTH WA 6000 Documented by WEBB+ Architects P: 08 6282 0000 F: 08 6282 0099 Built by Leeda Projects E: [email protected] W: printhall.com.au include a towering brass-framed vertical and the aim is to create a simple yet by David Coomer that includes the garden, custom feature lighting and modern and produce driven European ‘Blanche’ and ‘Hazel’ Bob-dogs! The commissioned artwork in the Dining inspired menu focusing on the best of bar pays tribute to our most colourful Room by Shane Kent. West Australian produce. Local oyster PM, Bob Hawke, as well as the buildings king, Jerry Fraser offers freshly shucked newspaper heritage with rooftop guests oysters at the champagne and oyster able to overlook the original restored bar daily and guests can also peruse the Newspaper House ‘The West Australian’ multi-million dollar wine list. neon sign as well as Bob Hawke’s famous “if any Boss sacks anyone…..” Making your way up through Print Hall quote made here in Perth at the Royal to Level 1, The Apple Daily Bar & Eating Perth Yacht Club when Australia II won House is named after Hong Kong’s the America’s Cup in 1983. popular daily newspaper and offers a south-east Asian inspired, street style menu designed collaboratively with Apple Daily’s Chef de Cuisine Sunny de Ocampo, Print Hall’s Director of Food David Coomer and Aussie cooking The ground floor Dining Room is led by legend Cheong Liew OAM. Adding a former Sydney head chef Shane Watson patriotic touch to this bar, Apple Daily exclusively showcases WA-produced craft beer and wine only including the multi award-winning Colonial beers from Margaret River and an exclusive Howard Park “8-Gram” Riesling on tap.
Heading up to Print Hall’s rooftop terrace, you’ll find Bob’s Bar. Designed to capitalise on Perth’s fantastic lifestyle, this bar serves great wines & beers, premium spirits, cool cocktails and a Spanish theme tapas menu
Hospitality WA 15 General News
WA loses biggest brewery
Lion recently announced its intention to close The Swan Brewery in Canning Vale.
“Lion undertakes regular reviews of South Australia (SA) and its WA pack flavour consistency. Lion will invest its operations and unfortunately The production to its James Boag & Son $70 million into West End Brewery to Swan Brewery has been operating Brewery in Tasmania (TAS). increase cider and international brand substantially below full capacity for capability and to accommodate the some time and will require significant Swan and Emu will be brewed to the brewing of WA keg production. ongoing capital investment to maintain its current operations, which At James Boag & Son Lion will invest is no longer sustainable,” said James $12m to increase the Brewery’s Brindley, Managing Director Lion capability to brew national brands Beer, Spirits & Wine Australia. and to accommodate WA pack production. New roles created in both “This is not something we have SA and TAS will be made available to taken lightly and is no reflection on people at The Swan Brewery as a first the dedication and capability of our priority. people at The Swan Brewery or the importance of the WA market to our “Lion remains committed to the Swan business. and Emu brands and to the Western Australian market,” continued Mr “We will be consulting with our Brindley. people to support them through this significant change.” “Our ongoing sales presence in WA and our recent acquisition of Little The intended changes to Lion’s World Beverages demonstrate that we operations will result in 80 roles being continue to see WA as an important made redundant. part of our future.”
An additional 55 roles in sales The closure is expected to be and support functions will not be completed by the end of March 2013; impacted, and will be relocated to a however the exact timing and process new office site within WA. will be confirmed following further consultation with Lion’s people at The Lion intends to transfer its WA keg same recipe and Lion’s expert brewers Swan Brewery. production and the brewing of Swan will shortly begin the process of brew and Emu to its West End Brewery in emulation testing to ensure absolute
16 Hospitality WA Travel and Work Western Australia
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MECHANICS’ Institute
If your body was a car, you’d be coming to this place for an oil change
Mechanics’ Institute is a new small bar Owners Hamish Fleming and Siobhan The deck is the link between the old with a mission to be a relaxed, informal Blumann said that they were lucky and the new as it travels between the venue where people feel comfortable enough to be invited to put forward a existing red brick walls of the original hanging out - whether it be reading small bar proposal for a site on William heritage building and the modern a book solo on a sunny afternoon, or Street at the time the Metropolitan sharing burgers with the family after Redevelopment Authority were a morning at the Museum, or meeting renovating and redeveloping most of up with a group of work mates to see the heritage properties on the Eastern out the week on a Friday night. side of William Street.
The name references the bar’s They thought a similar model to what location in a laneway adjacent to the they were doing with Mrs Brown State Library – Mechanics’ Institutes and Flipside in North Fremantle (also were establishments that were set up located in heritage buildings) would to educate the working class in times work well in William Street. when libraries were the domain of the rich. It was a long journey from initial proposal, through to development approval, liquor licence, and then construction. As they had to build most of the bar from scratch on a small site it was a complicated and time consuming process.
The exterior of Mechanics’ is a mix of the old and new. The purpose-built decks project an industrial utilitarian feel with galvanised pipe balustrades, wide jarrah decking and raw steel elements.
18 Hospitality WA Small Bar News
Mechanics’ Institute Architecture: Finespun Architecture, Patrick Miller Rear 222 William Street, Northbridge, 6003 Furniture: SquarePeg, Everest Design, IndustriaX and various antique shops Sound, Lighting & Audio Visual: Factotum and Alti Lighting P: 08 9228 4189 Technology: IdealPOS and Access 1 Security W: www.mechanicsinstitutebar.com.au Builder – Positiva Building.
construction built from scratch within heritage constraints the deck on the laneway. Danpalon, a light came about as a practical means to architecture glazing system, lit up at increase floor area but in turn has night serves a dual purpose: lighting created the bar’s own unique space. up the interior of the bathrooms, as well as providing a visual link to “The roof top deck area was designed the fly tower of the State Theatre to reference the working class element (constructed of the same product). of Mechanics’ Institutes, almost set up like a factory canteen whilst inside Working with a very narrow site and was to reflect more of a learned environment,” says Siobhan.
The linear light over the bar was inspired by the lights that hung over desks in libraries, but playfully set into a rusty steel beam. The back bar shelves constructed from wood and raw steel could easily be filled with books instead of bottles and the vintage posters show the lifespan of a Rye and Grape plant. The owners intend for the space to continue to ordering at the bar. evolve over time. Mechanics used Facebook in the lead Mechanics’ staff are passionate about up to the opening showing photos the art of cocktail making and their of the building site and the progress. collections of cocktail paraphernalia Since opening Mechanics has used line the top shelves of the bar. Facebook to introduce individual team members, talk about their Guests can expect engaging service creations, introduce new drinks and and friendly prices with a daily let customers know what’s happening changing cocktail list and a small but at the venue. concise offering of wine, beers and cider. “The goal of Mechanics’ is to become a Perth institution. We hope we’re a For food, Mechanics’ works in synergy place people are still enjoying in 20 with Flipside Burgers - Burgers and years,” said Hamish. chips are delivered to your table after
Hospitality WA 19 HOTEL INSURANCE Now that’s worth shouting about!
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RRIS1791D Hostpack Advert_WA_Nov11.indd 1 9/11/2011 1:37:41 PM Corporate News
Successful Hospitality Financial Management
By Bruce Strickland • That goods for own and promotional use are allocated to the appropriate sales centres (and petty cash There are three important and integral Key Performance reimbursed) Indicators (KPI’s) which determine profitability within the Hospitality Industry. These are: For additional confirmation on this article, other KPI’s and analytical assessment strategies affecting the financial well • Gross Profit being of your operation, please contact Bruce Strickland • Net Profit on 9444 0402 or 0409 062 582 for an obligation free discussion. • True Net Profit (after genuine addbacks)
This article explores the basic concept of Gross Profit as a * SPECIAL OFFER * KPI of a hotel or tavern, how it is calculated and what it On the provision of a current accountant produced tells you about the financial wellbeing of the business. Profit & Loss report - an analytical assessment (verbal Gross Profit of a hotel or tavern, is the inter-relationship and written) can be conducted. between opening and closing stock levels, saleable stock AHA Members - $1100.00 (12% discount) plus purchases and retail sales, and allows the operator to disbursements. Please quote reference: assess the financial wellbeing of the business. Gross Profit is also affected by the operation’s overall sales break up Hospitality Oct/12 pattern. Generally, an operation with sales significantly influenced by Bottleshop income will produce lower gross profits of 22% to 26%.
Operations whose sales favour Bar/Accommodation/Meals consumption will generally produce higher Gross Profits of 60% to 70% (please note that successful operations expect these types of profits however variations can occur).
To assess Gross Profit, it is imperative that a formal monthly stocktake be conducted, where the closing stock of one month becomes the opening stock of the next month, leading to the calculation: 1. “Opening stock” plus 2. “Saleable Stock Purchases” 3. Equals “Total Stock” available (1 + 2) 4. Less “Closing Stock” 5. Equals “Cost of Sales” (3 – 4) 6. Enter into the equation “Total Sales” 7. Equals $Value “Gross Profit” (6 – 5)
8. Equals percentage value “Gross Profit” (7 ÷ 6)
Once calculated, Gross Profit allows the operator to identify the financial wellbeing of the business by examining: Who’s the U.G.L.Y.-est of them all? • That appropriate retail pricing policies and formats are Thanks to the WA bartenders who have been staging fun events to prove in place they’re the most U.G.L.Y of them all! Money raised will help the Leukaemia • That appropriate saleable stock purchase patterns Foundation continue to give regional families a place to call home during have been conducted with respects to overall sales treatment in the city. It’s a free service levels (buying correct stock volumes in relation to sales that helps families stay together when ; ultimately affecting cash flow) they need each other most.
• That there is no misappropriation (theft) To find out who won, visit www.uglybartender.org.au Corporate News New Corporate Members Insilico Banktech Group Pty Ltd GOLD Corporate member GOLD Corporate MEMBER Contact: Mr Paul O’Neill Contact: Mr Chris Seage Address: PO Box 501 Address: Level 3 ARMADALE WA 6992 349 Coronation Drive Phone: 08 9200 4431 MILTON QLD 4064 Email: [email protected] Phone: 1800 080 910 Website: www.insilico.com.au Email: [email protected] Website: www.banktech.com.au With over 3 years’ experience managing websites and social media for Perth iconic pubs like the Paddington Alehouse and the Boab Tavern, Since 1991, Banktech has been supplying and servicing Automatic insilico™ is the perfect choice for your website. Whether it’s building Teller Machines for many Banks, Building Societies and Credit Unions a new site, redesigning an existing one or handing over the day to day within Australia and New Zealand. In 1998 Banktech launched maintenance, insilico™ can help you with all your website needs. You the CashConnect ATM Network to service the needs of non-bank mind the pub and we’ll mind your website. locations, specializing in Clubs and Hotels. Since then we have installed and continue to manage more than 1800 ATMs throughout Australia. We are the only ATM provider with “end-to-end” ownership of the key elements in an ATM network and Foodservice Equipment are able to deliver the most reliable and seamless ATM solution in the International market today. SILVER Corporate member Contact: Mr Craig Leith Sealy of Australia Address: Unit 37, 42-46 Wattle Road GOLD Corporate member NORTH MANLY NSW 2100 Phone: 02 9938 5000 Contact: Mr Gerard Godbaz Email: [email protected] Address: 4 Hubert Street Website: www.fei.com.au BELMONT WA 6104 Phone: 08 9373 2600 25 years experience supplying the hospitality industry with good Email: [email protected] quality, value for money tableware, buffetware, hollowware, Website: www.sealy.com.au kitchenware and contract furniture. Sealy Posturepedic, Australia’s most preferred bedding brand has been in partnership with the Australian Accommodation Industry for over 30 years. All Sealy beds are orthopedically designed to provide the best Perth Bartender Pty Ltd in comfort, support and durability for a superior sleep experience. In BRONZE Corporate member a world of mass manufacturing we still hand craft our beds to ensure both you and your guests are assured of a level of quality that set the Contact: Mr. Adam Keane standard in the bedding industry. Address: PO Box 2059 Sealy is wholly Australian owned and operated .With five BEDFORD WA 6052 manufacturing plants throughout Australia and representation in every Phone: 0402 092 399 State, you can trust Sealy Commercial to provide the ideal bedding Email: [email protected] solution for your property..because your success is our business. Website: www.perthbartender.com.au
Perth Bartender is a multi-facet niche Perth business specialising in Arcoroc elite Bartender Training & Consultancy, Providing Professional Bar Tools BRONZE Corporate member for Bartenders & finally providing Perth’s Best Cocktail Bartenders for Contact: Mr Alan O’Donovan Cocktail & Beverage related events. Address: Unit 11, 27 Fairbairn Road SUNSHINE WEST VIC 3020 Phone: 03 9310 1755 The AHA(WA) would like to acknowledge Email: [email protected] the following Corporate Sponsors Website: www.arc-intl.com
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22 Hospitality WA General News
Legendary culinary arts school comes to WA Australian Hotels Association (WA) welcomed a new initiative from the State Government bringing together the Central Institute of Technology in Perth and Le Cordon Bleu, the world’s premier hospitality training institution, said AHA(WA) CEO Mr Bradley Woods.
This partnership between the Central hospitality management – students “having a part-time job at the local Institute of Technology and Le will learn from those who have a deep café.” Cordon Bleu is an important step in understanding of the challenges faced developing hospitality as a career of with a career in this exciting industry. Among the Report’s recommendations choice in Western Australia. is a call to develop strategies to create Commencing in 2014, the Central a positive culture for the industry and “Bringing Le Cordon Bleu’s 110 Institute of Technology and Le Cordon the people working within it which years of experience in culinary arts Bleu will offer two degrees: Bachelor includes minimum benchmarks for training to Perth is a new opportunity of Business majoring in Events service standards, and to acknowledge for anyone seeking a career in the Management and Bachelor of Business those staff members who go beyond hospitality industry. majoring in Tourism Management. these standards in providing excellent service to guests and patrons. “For individuals planning a move into The ground breaking initiative follows the hospitality and tourism industries the launch of the State Government’s In the Report, Ms Mitchell concludes this partnership between Central ‘Food for Thought’ report on training “the overwhelming call was for the Institute of Technology and Le Cordon and workforce development for the tourism and hospitality industry Bleu will encourage individuals to hospitality and tourism industry. to be seen as a career industry in strive for their best in order to achieve Western Australia…this industry world class skills and experience,” said The report compiled by Andrea provides people with the key life Mr. Woods. Mitchell MLA, Member for Kingsley, skills of communication, time comes after a lengthy investigation management, teamwork and conflict Le Cordon Bleu has an exceptional and research which included resolution, while at the same time history of retaining highly-qualified consultation with AHA(WA) President offering a variety of roles within academic staff who have had many Mr Neil Randall and CEO Mr Bradley the industry and a world of travel years of leadership in hotel and Woods, and others in the hospitality and education.” and tourism industry.
The Report’s key finding is that the hospitality and tourism industry must The complete ‘Food for promote itself as a career of choice. A Thought’ report can be viewed dedicated campaign to promote this on the AHA(WA) website at industry as a career will be required http://www.ahawa.asn.au/ to overcome the current perception news___information/media_ that working in hospitality means only releases.phtml Accommodation News
TIME FOR A RENDEZVOUS
Rendezvous Studio Hotel Perth Central, formerly The Marque Perth, has recently undergone an extensive renovation program as part of the Rendezvous Hospitality Group’s initiative to strengthen the Rendezvous brand in Perth and nationally.
The Rendezvous Studio Hotel Perth expect a hassle free stay with access broadband internet access and on Central has a convenient city centre to amenities and services including demand movies. Newly refurbished location which allows guests to modern rooms, 24 hour reception, guest rooms include modern benefit from the proximity to many a restaurant and bar, secure parking technology and security including flat of Perth’s central corporate offices, and a gym. screen television, broadband internet tourist attractions, restaurants and access and Ving Card security. bars. The Rendezvous Studio Hotel Perth Central features 103 rooms and The Hotel also features a suite of Guests are also encouraged to apartments featuring work stations, modern, refurbished meeting spaces
24 Hospitality WA Accommodation News
Rendezvous Studio Hotel Perth Central Architecture, Building & Design: Gresley Abas, Design Monkee 24 Mount Street Perth WA 6000 Furniture: Beds by Slumbercare P: 08 9481 0866 Sound, Lighting & Audio Visual: Inlite E: [email protected] Technology: Phillips, Siemans and HP W: www.rendezvoushotels.com
hosting smart technologies. The suites Package provides guests with a The Rendezvous Studio Hotel can cater for up to 130 delegates in 5 tailored package to meet their needs Perth Central has opened its doors versatile meeting spaces. including a full breakfast for one, encouraging the idea of being a busy, newspaper of choice, the option of city-centre hotel with a vibrant, urban The new Straits Cafe and The Bar have either a laundered or pressed item feel. been designed with a morning coffee, or a complimentary drink at the business lunch, relaxed evening meal hotel bar and free unlimited internet or after work drinks in mind. throughout the hotel. The goal of Rendezvous Studio The new restaurant and bar offer Hotel Perth Central is to deliver The Rendezvous Value Promise a memorable, superior stay presenting contemporary dishes includes free local and low-cost featuring fresh Western Australian for both business and leisure international calls, three hours of free travellers by offering comfort produce, which can be enjoyed at internet access daily, mini-bar and dry the new alfresco courtyard. The Bar and functionality though our cleaning services at prices competitive facilities and service. features local and imported beers, with local rates and no surcharges for Australian wines and premium spirits. use of credit cards or on Sundays or Rendezvous Hotel’s Business Benefits Public Holidays.
Hospitality WA 25 Quality Customer Service course
The AHA(WA) and William Angliss Institute have joined forces together to present a Quality Customer Service Course.
Date: Thursday 15th November enhance your ability to provide a total service approach for Time: 9.00 am to 5.00 pm your customers.
This accredited Customer Service Course is designed to Quality Customer Service Course covers 2 Units of provide hospitality and service staff with the necessary Competency from the Tourism, Hospitality and Events skills and knowledge to improve the service experience to Training Package. customers by dealing professionally with customer service Investment: $269 Members issues and improving service outcomes. $299 Non Members This one day comprehensive course will develop and
THE SCHWEPPES 1783 PREMIUM SINGLE SERVE
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Carlton & United Breweries introduces new State Manager Rob Paradise started his career with Nestle Australia based in WA and NSW, working across field sales, Account & Category management. He also worked for the BBC in London in their publishing division, working across both e-commerce and sales. His experience also extends across trade marketing and senior sales positions working within FMCG and Consumer goods, that include companies such as Mattel and Fonterra. Rob started with Carlton & United Breweries in December 2011 as Sales Manager (Retail) and was appointed to the role of State Manager in mid-September this year. REDUCE YOUR ENERGY COSTS TODAY Have your energy costs skyrocketed? Like many hotels in Western Australia, the introduction of the Carbon Tax and rapidly rising electricity costs may have caused a 15%-25% rise in your energy costs.
We’d like to help you find cost savings details to ensure you get the best million in savings to our customers. and energy efficiencies. Here’s a few value for your money. tips to get you started: Australian owned and operated Trans • Avoid your contract expiring. Expired Tasman Energy Group negotiate Manage your Energy Consumption contracts can incur high default prices individual contracts for the supply of up to 200% on your current costs. of your energy using our network • Understand your energy usage and of providers to obtain the best price know the impact of the Carbon Tax on • Don’t wait to take up an incentive available for electricity and natural your business or offer, most retail promotions will gas. With more than a decade of expire within a few weeks. • Monitor the usage charts provided experience providing energy for on your electricity bills • Start the contracting review or more than 10,000 sites on a multi- renewal process well in advance. We national basis you’re assured the most • Know the energy ratings on your suggest one year before your current competitive energy prices available on equipment contract expires. the market. • Look for areas to decrease energy • Source and compare the ‘best value’ For your free assessment and consumption for example, replace contract on the basis of your needs, to obtain the lowest electricity lights with low energy light bulbs usage, future market pricing and supply rates simply complete and avoid running equipment such as contract term. fridges that are empty or low in stock. and return the form enclosed Get the benefit of a group electricity via fax (03 9418 3940) or email Manage your Energy Supply price, no direct fees and a proven ([email protected]) today. • Know your contract, especially the process that has delivered $10+ Hospitality WA 27 Workplace Relations News Public Holiday Public Holiday Submissions Memorandums
AHA has filed various submissions to Fair Work Australia AHA(WA) have recently prepared Public Holiday to support an application to vary Public Holidays. Memorandums for October 2012 – June 2013. This Fair Work Australia has given directions to hear the information covers the following list of Public Holidays: Public Holiday matter on 18th October 2012. At this • Christmas Day Tuesday, 25 December 2012 hearing, the dates to give evidence on the matter will be decided by Fair Work Australia. • Boxing Day Wednesday, 26 December 2012 The material involved approximately 20 written • New Year’s Day Tuesday, 1 January 2013 statements which included statements given by • Australia Day Monday, 28 January 2013 AHA(WA) Workplace Relations Manager, Ron Ballucci • Labour Day Monday, 4 March 2013 and a further three statements from hotel business owners in Western Australia. • Good Friday Friday, 29 March 2013 United Voice has objected to our submission and will be • Easter Monday Monday, 1 April 2013 arguing against our statements and evidence. • ANZAC Day Thursday, 25 April 2013 We strongly believe that the current public holiday • Western Australia Day Monday, 3 June 2013 provisions as prescribed by the Fair Work Act are not This information is available for download from the fair and equitable, as it increases operational costs on a Workplace Relations section of the AHA(WA) website. day when historically, has not been a public holiday or known as an ‘additional day’. For further information, go to www.ahawa.asn.au. AHA(WA) appreciates the time and support from our three members to prepare their written statements.
Fair Work Ombudsman National Accommodation & Food Services Campaign
From 2012-2015, Fair Work Ombudsman will be targeting the Accommodation & Food Services sector to promote and assess compliance with the Fair Work Act 2009, Fair Work Regulations 2009 and applicable Modern Awards. The ‘Accommodation and Food Services’ sector includes: • Accommodation; • Pubs, taverns and bars; • Catering; • Takeaway food. Approximately 4,000 employers will be chosen nationally to participate in the campaign to ensure they are complying with their minimum wage and entitlement obligations. The Australian Hotels Association (AHA) is currently liaising with the Fair Work Ombudsman to ensure effective communication with members in the lead up to the campaign. The Campaign will take place over the next three years as follows:
Communication Strategy Audit Phase Accommodation, pubs/taverns and bars August 2012 January-March 2013 Café restaurant and catering Nov/Dec 2012 August-September 2013 Takeaway foods May/June 2013 January-March 2014 Follow up N/A November-December 2014
The Fair Work Ombudsman has developed a dedicated webpage for the hospitality industry at www.fairwork.gov.au/ hospitality. Topics covered include classifications and categories, pay, leave, hours of work, rosters and breaks, apprenticeships, traineeships, termination and redundancy. In addition, AHA have put together a checklist designed to enable hospitality employers to conduct a self-audit in regards to compliance with the Fair Work Act 2009, Fair Work Regulations 2009 and applicable Modern Awards. AHA(WA) members are encouraged to take this opportunity to ensure compliance with Australian workplace laws. For further information or assistance, please contact the AHA(WA) Employment Relations department by calling (08) 9321 7701 or email [email protected].
28 Hospitality WA Workplace Relations News Review of the Murdoch University Modern Award – Vacation/Work
The AHA has made several submissions to vary the Hospitality Experience Fair Industry (General) Award to address the issues which are of concern to our members. These issues relate to: The Careers and Employment Centre at Murdoch University is calling for Expressions of Interest from • Public Holidays employers interested in attending a Vacation/Work • Part-time provisions Experience Fair in July 2013. • Breaks The Fair is aimed at promoting any vacation and/or work experience programs to Murdoch students. • Multi-hire arrangements A preliminary estimate of costs for employers is $150.00 • Penalty rates (inclusive of a trestle table, table cloth, bottled water • Various ‘tidying’ of Award clauses and lunch vouchers for employer representatives). Fair Work Australia has given directions to hear the Hospitality The Fair will be held on Bush Court, Murdoch South Industry (General) Award variation submission applications in Street campus. April 2013. To register your interest, please contact Susan AHA is disappointed that the Review of the Modern Award will Walsh, Careers Assistant on (08) 9360 2596 or by not take place until 2013. Members will be kept informed of any emailing [email protected]. further developments.
Immigration Update - Harsh sanctions against non-compliant employers
Minister for Immigration and Citizenship, Chris Bowen MP recently Extension to Paid announced new legislation which has been introduced into Parliament which sets out a range of criminal and civil penalties Parental Leave – for employers who hire illegal workers. The Migration Amendment (Reform of Employer Sanctions) Bill 1 January 2013 ‘Dad 2012 sets out penalties for employers in breach of legislation, including infringement notices and search warrants. As part of the and Partner Pay’ strategy to encourage compliance, the government will also ramp up its awareness campaign and help employers to gain access to ‘Dad and Partner Pay’ is a new extension to the Federal information about prospective employees’ visa work status. Government’s Paid Parental Leave Scheme which will The legislation’s key amendments include: come into effect from 1 January 2013. • amending the criminal offences and creating new non-fault The endeavour, which extends the Federal Government’s civil penalty provisions and an infringement notice scheme paid parental leave scheme to the non-primary carers of for people who allow or refer an unlawful non-citizen to new infants, was announced by Minister for Families, work, or allow or refer a lawful non-citizen to work in breach Jenny Mackin. of a work-related visa condition; Eligible fathers or partners (including adopting parents • creating statutory defences where reasonable steps are taken and same-sex couples) are entitled to up to two weeks at reasonable times to verify a foreign national worker’s of government-funded pay at the National Minimum entitlement to work; Wage (currently $606.48 per week before tax) when on unpaid leave. • broadening the application of criminal offences and civil penalty provisions to hold a person liable for participating in Taking more time off work helps employees bond with an arrangement, or series of arrangements, that results in a their child and to support their partner (or the child’s foreign national working without lawful entitlement; main carer) in their new caring role. • extending both criminal and civil liability, in certain The new ‘Dad and Partner Leave’ scheme complements circumstances, to executive officers of bodies corporate, the current 18 weeks of paid parental leave for the partners in a partnership and members of an unincorporated ‘primary carer’ of infants. association’s committee of management; Employers are encouraged to advise employees that • creating search warrant and notice to produce powers they may be eligible for Paid Parental Leave. specifically to facilitate the investigation of suspected breaches of these offences and civil penalties. Hospitality WA 29 Workplace??? News Relations News Unfair Dismissal Facebook Case In May 2011, a truck driver who was employed by Linfox Australia Pty Ltd was sacked for serious misconduct after his Facebook conversations were discovered by one of the two managers he had commented on.
Linfox Australia Pty Ltd appealed against a decision given by • the circumstances of the publication of the offensive Fair Work Australia Commissioner Roberts which found that comments - particularly his belief that his Facebook page the employee had been unfairly dismissed by the Company. was on maximum privacy settings and that the comments In a decision that provides some guidance on what the could be viewed only by himself and his Facebook friends, tribunal will consider when determining whether Facebook and were never intended to be communicated to his posts warrant dismissal, a Fair Work Australia full bench has managers; upheld the finding that the company unfairly dismissed the • the conduct complained about occurred outside the driver who posted derogatory and offensive comments about workplace and outside work hours; his managers on Facebook, but has warned employees that • some of the statements complained about on the some of the factors in the driver’s favour would hold less Facebook page were not made by the driver and he didn’t weight in future. know he could delete comments his Facebook friends The Full Bench said that posting derogatory, offensive and had posted; discriminatory statements or comments about managers or • Linfox didn’t take action against other employees who other employees on Facebook “might” provide a valid reason took part in the conversations; and for termination of employment. • Commissioner Roberts’ finding that the driver was “fully The Full Bench continued that in the driver’s case, even if his aware of the comments on his Facebook page were Facebook posts provided a valid reason for his dismissal, it foolish” and that he regreted the “entire situation”. would have been harsh, unjust or unreasonable because of: • his long period of satisfactory employment at Linfox, his age and job prospects;
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We specialise in large stained glass projects for business, corporate, the hotel and entertainment industry and discerning individuals who care about quality and tradition. We are renowned for our specialist work on large projects. We can produce classical designs or three dimensional structures with textural contrasts to create unique, merged and colourful effects. With over a hundred years of experience behind us Tradition Stained Glass can offer a diverse range of products from creation to installation.
If you are looking for something unique, then look no further than TSG Artists in Glass – where art has been crafted for over a century.
Western Australian Glass Artists ST CARRINGTON D R LE A Mcneece KD Place C O T S D
R Unit 10, 6 Mcneece Place, O’Connor, Western Australia 6163 PEEL RD K C
O T Telephone: (08) 9430 4707 Mobile: 0416 060 864 Email: [email protected] S www.traditionstainedglass.com.au SOUTH ST Event News
book your hospitality expo 2013 booth today & save! 2013 hospitality expo 14 & 15 may c r o w n p e r t h , w e s t e r n a u s t r a l i a
What is Hospitality Expo? Top 5 Reasons to Exhibit at Hospitality Expo is a comprehensive showcase Hospitality Expo 2013 of the best and latest trends, ideas, products • Targeted hospitality trade audience and services for the hospitality industry. • Meet decision makers face to face, generating genuine sales leads Facts & Figures • Launch new products and services, demonstrate your innovation • Expected Attendance: 2000+ • Improve Brand and Product awareness • Expected Exhibitors: 120+ • Network with industry leaders and • Number of years in existence: 15 reaffirm existing corporate relationships Who to Contact Please contact Sanya Jankovic or Natalie Szkraba from the AHA(WA) to discuss exhibiting opportunities and to book your booth today on (08) 9321 7701 Sanya Jankovic: [email protected] Natalie Szkraba: [email protected]
LEAVERS 2012 Monday 26th – Thursday 29th November 2012
The completion of formal secondary or unacceptable practices. Set up education is a time of relaxation guidelines or rules that must be and celebration for approximately followed – if leavers don’t follow 10,000 year 12 students in Western them, they could be fined, evicted or Australia. This year will be no different even lose their bond. with Leavers celebrations running from Monday 26th – Thursday 29th Some Guidelines that accommodation Should you require any November 2012. properties could adopt and have in place at their venue for the duration of further information, please As such, Licensees of accommodation Leavers week have been outlined as a contact Wanda Daniels properties should set house rules fact sheet on the AHA member’s login (Regulatory and Policy Adviser) specifically for Leavers in addition section of the website. on (08) 9321 7701 or to displaying notices of acceptable [email protected]
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