Research Triangle Regional Public Transportation Authority
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RESEARCH TRIANGLE REGIONAL PUBLIC TRANSPORTATION AUTHORITY Fiscal Year 2017 Budget & Capital Investment Plan Fiscal Year 2017 Budget for the Durham-Orange Bus and Rail Investment Plan July 1, 2016 – June 30, 2017 Take it. Easy. Fares Service Details Accessibility Rider Notices Planning your trip Route: Routes Operating: Service Fare Type • All Triangle Transit vehicles are wheelchair Please Be Courteous Visit our trip planner at www.gotriangle.org. Full Fare Discount Fare accessible. 100, 400, 700, 800 Weekdays, Saturday, Sunday, Everyone deserves a comfortable ride. Excessive Key in your point of departure, your destination and Regional Cash Fare $2.25 $1.00 • Paratransit Information: 919-485-7468 Transfer to MLK Jr. Day, Good Friday, and noise is not allowed on Triangle Transit buses. Audio the time of day you plan to travel. The trip planner Express Route $0.75 $0.25 Friday after Thanksgiving • Disabled passengers requiring an attendant listening is allowed with earphones at a volume that will give you all the information you need to ride pay one fare. DayPass* $4.50 $2.00 does not disturb other customers. If you use your Triangle Transit. 102, 105, 201, 301, Peak hour weekdays only. No • If you are hearing or speech impaired and you 7-Day Pass* $16.50 $7.50 cell phone, please speak softly. 305, 311, 405, 420, service on Saturdays, Sundays use TDD, call the North Carolina Relay: Maps and schedules are available online at: 31-DayPass* $76.50 $34.00 805, CRX, DRX, JCX, or holidays. 800-735-2962. If you would like to use TTY, KRX, ODX, WRX, ZWX, Holding Buses at the RTC www.gotriangle.org Cash Fare $3.00 $1.25 dial 711. With either service, request to be Express and RTP Shuttles 42, If customers would have a 60 minute wait or longer Or find us on Google maps transit.google.com DayPass* $6.00 $2.50 46, 47, and 49 connected to Triangle Transit at (919) 485-RIDE to catch the next departure on a route departing (7433) or to Triangle Transit Paratransit (T-Linx) 7-Day Pass* $22.00 $9.25 the Triangle Transit Regional Transit Center (RTC), Planificación de su viaje at 919-485-7468. 31-DayPass* $102.00 $42.50 then the bus will be held up to 15 minutes for 303 Operates weekdays, Saturdays, • All Triangle Transit publications are available in connections. The final departure will be held until all Visite nuestro planificador de viaje en Discounts Children (under 5) Free Good Friday and Friday after accessible format upon request. www.gotriangle.org. Thanksgiving. No Service on requested connections have been made. All other Youth (ages 6-18) Discount Sundays, MLK Jr. Day or other departures from the RTC will not be held past the Ingrese su punto de partida, su destino y el tiempo y Seniors (ages 65+) Discount holidays. Where to buy scheduled departure time. día que usted planea viajar. Disabled with ID Discount El planificador de viaje le dará toda la información In person: que usted necesite para abordar el Triangle Transit. $13.50 Stored Value** $12.00 RSX Operates during Duke and UNC Locating Park & Ride Lots academic calendar (late Aug. - Triangle Transit Regional Transit Center Hours: Maps to all Park & Ride lots can be found at $25 Stored Value** $20.00 early May). No service is offered 7:00 am – 6:30 pm, Monday – Friday www.gotriangle.org/transit/park-and-ride Los mapas y los horarios están disponibles en línea $50 Stored Value** $40.00 during university recesses and 8:00 am – 4:30 pm, Saturday, Sunday, Holidays en: holidays. Worried About Emergencies? www.gotriangle.org *Regional and Express passes are valid on C-Tran, CAT and DATA On Bus: Don’t worry, we’ve got you covered. Se habla español (919) 485-RIDE (7433) buses. No routes operate on these holidays: Single Ride or Regional Day Pass. Use exact change. **Stored Value cards are valid on Regional and Express Triangle New Year’s Day, Memorial Day, Independence Day, Labor With the Emergency Ride Home (ERH) Program, Transit routes and on C-Tran and CAT. Qualifications for Disabled Fare: Medicare card holders; disabled Day, Thanksgiving Day, Christmas Eve, Christmas Day. you’ll never have to worry about the unexpected. riders with a VA Disability Card, VA “Service Connected” card or Online: When you take the bus, use carpool or vanpool and disability card from any transit system. www.gotriangle.org have an emergency, we’ve got you covered. To sign up, visit www.strnc.org If you see something, Steps for Using the Bus Bike Rack SAY SOMETHING! Transit Safety & Security 8Step 1: Before the bus arrives at your stop, please Transit employees strive to provide the safest possible make sure that bike pumps and water bottles are WE CARE ABOUT YOUR SAFETY. - environment for our customers, and our safety record proves it. secure so that they do not fall off during the bus trip. Step 2: When the bus arrives at your stop, indicate to the driver that you will be loading your bike onto the • If you see an EMERGENCY ACTION PLAN (EAP) • While on the bus, please do not distract the rack. Remember to look closely before stepping off the unclaimed or suspicious Triangle Transit has an Emergency Action Plan operator with unnecessary conversation or noise. curb to load and unload your bike. package on the bus, which operators and dispatchers are trained to call 911 or tell a transit follow in the event of an emergency. AWARENESS Step 3: To release the rack, squeeze the center handle Keeping you • Don’t leave your packages, cell phones, money, and slowly lower it. If the rack is already lowered and employee immediately. a bike is in position, use another available bike wheel Please follow all operator instructions to ensure or other items on the bus when you exit. Transit well. If the bike rack is full, please wait for the next Connected • If you see any unusual behavior or suspicious your safety. employees are not responsible for items left on available bus. activity on the bus, please report it to the bus buses. Bus Operators cannot stop on their routes Free Wi-Fi internet access is operator or call (919) 485-RIDE (7433) and report It’s always a good idea to familiarize yourself to search for lost items. Step 4: After lowering the rack, lift your bike into the available on Triangle Transit it. Try to give detailed information about the with all exits when entering a bus, including available wheel well, making sure that the front wheel is placed on the side labeled “front wheel”. If only one person’s appearance, speech, behavior, etc. emergency windows and exit hatches. • Items recovered on buses will be returned to lost and found. Call 485-RIDE(7433) to see if your bike is being loaded, use the position nearest the bus, Look for the Wi-Fi icon near vehicle doors to handlebars toward the curb. item has been turned in the following day. see if your bus is equipped with free wireless • If you see an emergency in progress and have SAFETY - ON THE BUS internet access. a cell phone, please dial 911 and report it to the • It is safe and legal to stand on the bus if there Step 5: Pull out and up on the support arm and hook authorities. are no seats available. However, according to TRAVELING WITH CHILDREN the arm securely over the top of your front wheel. A • Never leave children unattended. spring pulls the arm back and holds the bike securely Limit use of streaming audio and video. Federal Law, passengers are not allowed to cross in place. • To report graffiti or etching in the act, call 911. Triangle Transit’s onboard mobile Wi-Fi has the standee line while the bus is in motion. It is • When traveling with a stroller, fold the stroller limited bandwidth that is shared among all the a good idea to hold onto a railing in case the bus Step 6: When you reach your destination, notify the • To report graffiti or etching that has already prior to bus arrival and carry it up the stairs. users on your bus. starts or stops suddenly. For your safety, please driver that you will be unloading your bike and use the occurred, in Durham call Durham One Call at do not stand in the front of the bus next to the front door to exit the bus. Raise the support arm up off 560-1200. In other areas, call bus operator or in the side doorway. the tire and return it to its original position. Please be courteous to your fellow internet (919) 485-RIDE (7433). users by limiting your use of streaming audio Step 7: Life your bike out of the rack. If the bike rack • Please stow your packages on the seat next is empty, please return the rack to its upright position. and video. to you or under your seat, if possible. Keep large NOTE: At any time, this free service may not be items such as strollers, collapsible carts, and Step 8: Step away from the bus and onto the curb available despite the Wi-Fi icon on the bus. luggage clear of aisles and doorways. with your bike. Indicate to the Operator that you are clear of the bus. All you need to know on the Go! System Map MyRide MyRide is your transit dashboard. With Contact Us Chapel Hill MyRide, you can see all of your favorite 4600 Emperor Boulevard, Hillsborough stops and routes, receive custom alerts Administrative Offices: Suite 100 Durham Durham, NC 27703 via email, and enjoy a better user Regional Transit Center (RTC) – Customer Information RDU Airport experience in one place.