DC3000VAC Operation & Maintenance Manual

For your own safety please read this manual thoroughly before you start to use your DC3000VAC, and ensure all operators are fully trained in its correct and safe use!

Contents Page 1 Introduction 2 2 Safety and Warnings 3 2.1 Authorised operation 3 2.2 Safe operation 3 2.3 Legal scope of this Manual 3 2.4 Safety Regulations 4 - 5 3 Accessories 6 4 Operating instructions 7 4.1 First Inspection 7 4.2 Filling the Canisters 7 4.3 Connecting the hose assembly 7 4.4 Control panel 8 4.5 Power supply / switching on the DC3000VAC 8 - 9 4.6 Connecting the accessories 9 4.7 Starting cleaning 9 - 10 4.8 Refilling the canister with water during cleaning 10 4.9 Emptying the soilage water tank during cleaning 10 4.10 Emergency Procedures 11 5 Operating instructions (Summary) 12 6 After Use 12 7 Application 13 7.1 General surface cleaning 13 7.2 Cleaning glass surfaces 14 7.3 Operating the vacuum 14 7.4 Speciality cleaning 14 7.5 Special advice 14 - 15 7.6 Operating notes 15 8 Maintenance 16 8.1 Maintenance requirement 16 8.2 Descaling the DC3000VAC 16 8.3 Maintenance Record 16 9 Technical specification 17 10 Additional Accessories 18 11 Fault Diagnosis 19 12 Contacts 20 13 Supplements 21 13.1 DC3000VAC Operator Log 21 - 22 13.2 Health & Safety Data Sheet 23 +

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1. Introduction

DeepClean (DC) 3000VAC is a self-contained cleaning system, designed for a wide variety of commercial and industrial cleaning applications. It is intended primarily for the removal of general soiling in public, sanitary and kitchen areas. The combination of high temperature/low moisture steam action, specially developed cleanser and professional cleaning tools has proven highly effective and efficient for most cleaning applications. This manual covers all DC3000VAC’s produced from October 2001. The DC3000VAC is a product of InnoCleaning Concepts, part of the International InnoConcepts group of companies.

DC3000VAC cleaning - ¾ with or without cleanser ¾ hygienic and fast ¾ thorough and inexpensive ¾ with or without vacuum

Hot steam at 130 degrees - ¾ disinfects ¾ destroys bacteria ¾ neutralizes smells ¾ is environmentally friendly

Use steam only, or with DC2000 cleanser - For most applications, steam alone should be sufficient. Only where the soiling is particularly heavy and/or compacted, such as with hardened or compacted grease and dirt, is usage of our universal cleanser DC2000 really necessary. Using DC2000 cleanser offers an even faster and a more effective result on more difficult areas as it dissolves grease, grime, etc. DC2000 is specially formulated for use in combination with hot steam. Do not use any other kind of detergent as noxious gases can arise due to the high temperature. The application of DC2000 is described more precisely on the next few pages.

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2. Safety and Warnings

2.1 Authorised operation IMPORTANT: authorised operators only, in full accordance with all recommendations given herein, and with all effective regulations in force.

2.2 Safe operation InnoCleaning products are designed and built to give continued superior and safe performance, provided: a. They are commissioned, operated and maintained in accordance with the recommendations given in this Manual, and b. Periodic attention is given, as necessary, to maintain the equipment in good functional order. Recommended maintenance guidelines are given in ‘Maintenance’. The function of this equipment is to facilitate safe, effective and efficient cleaning. In keeping with every other mechanical/electrical device, it cannot be considered as being functionally infallible and therefore the vigilance of responsible and trained operating staff for possible malfunction is necessary. Provided it is operated and maintained within these recommendations, the risk of malfunction, if not eliminated, is reduced to the minimum achievable or reasonably anticipated. Use of this equipment in conditions outside of the recommendations provided in this manual can affect performance and reduce the effective service life, and can present potential risk to users; under such circumstances no liability for damage or injury can be accepted by InnoCleaning Concepts UK Ltd.

2.3 Legal scope of this Manual These instructions contain all the information needed for the correct and safe use, handling and maintenance of the DC3000VAC steam cleaner. Familiarisation with, and observance of, these instructions leads to the safe use and maintenance of this appliance. It is recognised that these instructions cannot cover all possible situations or eventualities. If you need further information, or particular problems arise that have not, in your opinion, been explained fully in these instructions, please contact your local Distributor or Service Centre, or the Manufacturer directly. All legal obligations of the Manufacturer are based on the terms of the sales contract, which also contains the full and exclusive terms and conditions of the guarantee. These instructions do not limit or extend the contractual conditions of the guarantee. This manual contains information protected by copyright. It may not be reproduced or translated into other languages without the prior written authorisation of the Manufacturer.

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2.4 Safety Regulations 2.4.1 Usage - This appliance must only be used for its designated purpose: a steam generator with cleaning accessories. The vacuum must not be used for any other purposes other than those laid out within this manual; i.e. it is not designed to pick up general dirt. The manufacturer will not be held liable for any damages arising from the improper, incorrect or unreasonable use of this appliance. 2.4.2 Power Supply - Before connecting the appliance, check that the data on the voltage rating plate are the same as the mains supply. The rating plate is found at the rear of the steam cleaner. THIS APPLIANCE MUST BE EARTHED. Use of a residual current device (RCD) for additional safety is strongly recommended. 2.4.3 The following rules must be observed when using this appliance: never use the appliance barefooted, or in wet conditions, never use power supply extension cables without appropriate safety marks (CE, IMQ-VDE, BS, etc.), always check daily before use that the power supply cable, plug and sockets (including any extension cables) are in good condition; check for visible signs of damage (and do not use if damaged or faulty). never pull at the power supply cable, and never allow it to rub against sharp edges, or get caught between doors or drawers; protect the cable from heat, stress and moisture, and route away from paths/work areas. never allow children or inexperienced, untrained, or unauthorised people access to this appliance, never leave the DC3000VAC unguarded when switched on, never leave it unprotected from adverse weather conditions (rain, ice, etc.), never allow any part of this appliance to be immersed in liquid, always ensure the DC3000VAC is kept upright, even when not switched on, never top up the water in the canister without following the recommended procedures, never empty the soilage water tank without following the recommended procedure. 2.4.4 Use only authorised parts, components and accessories with this appliance. For instance, should the power supply cable become damaged, it must be replaced only with the correct cable, obtainable (as with all components, parts and accessories) through the manufacturer, authorised Distributor or Service Centre. 2.4.5 Always unplug at the power supply: - before emptying the boiler, - before cleaning or servicing the appliance, - before parts are exchanged or removed, - when not in use, even for a short period.

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- when emptying the soilage water tank - when refilling the water and chemical canisters 2.4.6 The steam temperature can reach 130°C at the outlet, so never point the steam in your direction, at other people or animals, as this presents a real danger of scalding. 2.4.7 In the event of breakdown or malfunction, switch off the DC3000VAC and refer to the ‘Fault Diagnosis’ and ’Maintenance’ sections of this manual. Contact an authorised technician only for repairs. Any unauthorised tampering with this appliance renders the warranty void. 2.4.8 Electrical appliances and fittings (TV, radio, lights, etc.) should never be cleaned with steam, even when not connected to a power supply. Exercise extreme care when cleaning fixed electrical plant equipment; if in any doubt contact the relevant suppliers for advice. 2.4.9 Where the application of detergent is required, use only our specialised cleanser DC2000 in the cleanser canister (with blue connecting-tube). Likewise, do not put any other detergents or other chemical substances (especially perfumed) in the canister, as noxious gases can arise due to the high temperature. DC2000 is specially formulated for use in combination with hot steam. 2.4.10 The steam (red) switch and the chemical (black) switch on the pistol-grip must be in the off position when connecting the steam tube to the DC3000VAC. 2.4.11 Ensure that accessories are connected securely onto the pistol-grip, by pulling both parts against each other. They must be firmly fixed. 2.4.12 Exercise care when accessing internal components. For instance, steam- associated components (e.g. drain screw) get very hot during operation and can cool down very slowly after use. 2.4.13 Do not use on or near heat sensitive materials; this can damage such materials! 2.4.14 If you are unsure whether the material you want to clean is suitable for steam cleaning, check first with a trial application on a small unobtrusive piece of the same material. 2.4.15 Do not use the metallic brushes on scratch-sensitive materials. 2.4.16 Use only on internal glass surfaces that are heat resistant. Exercise utmost care when cleaning glass surfaces in low temperatures; gently pre-heat the surfaces with steam beforehand to reduce the possibility of damage and injury. 2.4.17 The DC3000VAC must never be immersed in water. Failure to comply with this warning will endanger life. 2.4.18 Always store the DC3000VAC in a safe, dry and frost-free place. Exercise care when storing directly after use as residual heat remains for some time.

InnoCleaning Concepts UK Ltd accepts no liability for loss, injury or damage caused by improper use.

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3. Accessories

The following accessories are supplied with the DC3000VAC:

9 1 bar handle 9 4 screws for the bar handle 9 1 steam tube complete with pistol-grip (12V), 5m 9 2 extension pipes 9 1 large floor tool complete with squeegee blades 9 1 large squeegee hand tool* 9 1 brush adaptor* 9 1 small hand tool* 9 1 brush attachment for small hand tool* 9 1 small squeegee attachment for small hand tool* 9 1 small suction tool* 9 10 small black nylon brushes 9 1 canister (plastic) with double white tubes for water 9 1 canister (plastic) with blue tube for cleanser/extra hot water function 9 1 2.5litres DC2000 & Safety Data Sheets 9 1 DC3000VAC Operation & Maintenance manual 9 1 DC3000VAC Operators Log – for recording no. of hours used.

* colour coded; yellow = general areas, blue = food hygiene areas, red = sanitary areas

Please refer to ‘Additional Accessories’ when ordering accessories

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4. Operating Instructions

4.1 First Inspection a. Remove the DC3000VAC from its original packing and check for possible transportation damage (in which case do not operate the appliance – contact your Distributor for advice). Retain the packaging for future use. b. Check that all accessories are present (see ‘Accessories’). c. Secure the bar handle to the rear of the appliance with the 4 bolts provided. d. Place brushes and tools in the containers supplied, and place pipes in the intended metal brackets. 4.2 Filling the Canisters a. Fill the water canister with clean cold tap water (if not using cleanser, fill the cleanser canister also with similar water). Cleanser can be used only in the cleanser canister (with the blue tube) and not the water canister. Universal Cleanser DC2000 is supplied ready diluted. The use of softer water extends the descaling intervals for your DC3000VAC.

Do not use distilled water; this will damage internal components.

b. Position both canisters upright in the DC3000VAC and fit the respective caps/connecting tubes. Hand-tighten the caps on the canisters.

Attention: No detergents or chemicals are to be used in the water canister

4.3 Connecting the hose assembly Ensure that all switches on the pistol-grip are in the ‘off’ position. The hose assembly socket is located at the lower front of the DC3000VAC, behind a hinged flap, into which the hose assembly is plugged (round red button downwards) and secured. Attach the vacuum hose into the round hose socket located next to the hose assembly socket. Insert and turn in a clockwise direction to secure. The required extension pipe(s) and tools can then be attached to the other end of the hose assembly.

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4.4 Control Panel

DC3000VAC Made in Germany on/off heating ready fill service volume

1 2 3 4 5 6 7

1. Power switch (on/off) 2. Heating switch 3. Control light - ready (green): steam pressure OK 4: Control light - fill (amber): refilling the canisters 5. Control light – service (red): overheating/malfunction 6. Steam volume regulator 7. Pressure gauge (steam)

4.5 Power supply/switching on the DC3000VAC a. ENSURE THAT ON/OFF AND HEATING SWITCHES ARE IN ‘OFF’ POSITION (‘O’ IS VISIBLE ON BOTH SWITCHES). b. Connect the DC3000VAC power cable plug into a suitable power supply socket (the required power supply is indicated on the rear of the appliance). THIS APPLIANCE MUST BE EARTHED. Use of a residual current device (RCD) for additional safety is strongly recommended; this device should be checked daily for correct operation. Should an extension power cable be required, ensure it is rated at 13 amps and not more than 10 metres in length, fully uncoiled. c. Switch on at the power supply socket. Then switch on only the (left) main ‘on/off’ switch on the DC3000VAC. d. The water pump will start to take water from the water canister, pumping up to 3.2 litres automatically into the boiler*. After the pump is heard to cease, typically after approximately 15 seconds, operate the Heating switch. e. After about 10 minutes the maximum working pressure is achieved in the boiler and the green control (ready) light shows.

*As the DC3000VAC is delivered without water in the boiler, the first time it is operated may take a little more time for the pumping to cease, after which please remove the stick-on warning label from the heating switch before operating.

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f. Turn the steam volume regulator to maximum (counter-clockwise). g. Operate the steam switch on the pistol grip (red switch) to clear the hose of air (up to 15 seconds approx.). The steam gauge will show a pressure reduction, and the green ready light will go out. Now turn off the steam switch and wait (up to 2 minutes) until the green ready light turns back on, indicating steam re- pressurisation. h. Switch on the steam again, and set the steam volume regulator as required – generally this would be slightly below maximum. i. Press and hold down the chemical (black) switch on the pistol grip until liquid flows from the nozzle; this will prime the chemical/water function. The DC3000VAC is now ready for use.

4.6 Connecting the accessories a. Select the most appropriate accessories according to the intended application. All the accessories (except the small round brushes) can be connected to the extension pipes as well as to the pistol-grip. The accessories connect with a bayonet joint system and the procedure is always the same. b. The pistol-grip and extension pipes have locking clips. Turn the clips clockwise (when viewed facing the pistol-grip) to open the lock and turn anti-clockwise to close the lock. c. Insert the selected accessory fully into the locking clip, and rotate it anti- clockwise to secure. Check that both parts are tightly connected by gently pulling them apart. Do not use if tools are not tightly connected.

4.7 To start cleaning Check that the steam flow is appropriate, but not excessive, for the accessory and application. If necessary, adjust the steam volume regulator accordingly.

Principal rule of steam cleaning: Use only as much steam as you actually need. Effective cleaning is generally obtained through the combination of heat, slight moisture, agitation and (possibly) cleanser. Too much steam will soak the cleaning area, and may reduce cleaning efficiency.

Some cleaning applications may require the use of cleanser. The injection of cleanser, using the black switch on the pistol grip, significantly reduces the steam volume through heat absorption, so a higher steam volume may be needed. Once the cleanser function is primed, just a short press of the black switch is sufficient to inject cleanser into the steam. Holding the black switch down until cleanser is seen to flow from the accessory will generally release more than necessary, wasting cleanser and reducing the steam (and cleaning) efficiency. Practice should indicate the optimum mix for each different application. Note that when cleaning with the steam volume regulator fully open the steam pressure will decrease more rapidly.

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During use the green (ready) light will turn off and on automatically, indicating that the appliance is reheating and re-pressurising.

4.8 Refilling the canister with water during cleaning When the fluid level in either canister is too low, an integrated security system in the appliance automatically switches off the pump and electronic functions, preventing further operation. The amber ‘fill’ control light indicates to the user that canister refilling is required. Switch off first the Heating, then the main on/off switch. It is recommended also that the DC3000VAC be disconnected from the mains power supply. Refill the canisters as necessary. Reconnect power, switch on the main ‘on/off’, wait for the pump to cease operating and then switch on the Heating. The amber ‘fill’ control light should now go out automatically, indicating the canisters are sufficiently full to recommence cleaning. Note that when the automatic cut-out operates the boiler remains full of hot water. If the water canister is refilled immediately and the appliance then switched back on, full steam pressure is available again with minimal delay. Ensure that both the fluid canisters are always installed in their receptacle correctly, and keep all other objects out of this area. Never put anything on or around the canisters as this may affect the fluid measurement system, which operates on a loading principle. Should an audible signal be heard during operation, or the red service control light illuminate, switch off and disconnect the appliance immediately from the power supply, and refer to ‘Fault Diagnosis’.

4.9 Emptying the soilage water tank during cleaning. It will be necessary to empty the soilage water tank after each use of the DC3000VAC – this will prevent any blockage or unnecessary interruption whilst the machine is in use. If the soilage tank is not emptied regularly, an automatic cut off float mechanism will activate and the vacuum will cease to operate. Switch off first the Heating, then the main on/off switch. It is recommended also that the DC3000VAC be disconnected from the mains power supply. Place a suitable container underneath the tap on the rear of the machine. Open the tap fully, turning in a clockwise direction to the 9 o’clock position. Allow the contents to empty into the container. Open the DC3000VAC housing to gain access to the soilage tank. Unscrew the locking screw and remove lid. Use fresh tap water to rinse out the soilage water tank and the tap. Remove any items from inside the tank that are likely to cause a blockage. To close the tap, turn in an anti-clockwise direction to the 12 o’clock position. Replace lid and tighten the locking screw. Reconnect the power, switch on the main ‘on/off’, wait for the pump to cease operating and then switch on the Heating. Ensure that the lid and locking screw are always installed correctly, and keep all other objects out of this area. Never put anything on or around the tank as this may affect the performance of the unit.

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4.10 Emergency Procedures In the event of any malfunction, including any leakage from the appliance or interruption/change to its normal operation, unplug the appliance at the power supply immediately, and take appropriate measures to ensure that the safety of operators, other persons and property is not endangered. The cause of the malfunction should then be investigated by suitably authorised, trained and experienced persons only. Do not operate the appliance until the malfunction has been rectified. Most foreseeable malfunctions are documented in ‘Fault Diagnosis’. If the suggested actions fail to remedy the problem, then advice should be sought from your Distributor/Service Centre.

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5. Operating Instructions (Summary)

Important: The instructions below are a simplified step by step. The full operating instructions are given in Section 4, and must be read and understood thoroughly by all operators before using the appliance.

1. ENSURE THAT ON/OFF AND HEATING SWITCHES ARE IN ‘OFF’ POSITION (‘O’ IS VISIBLE ON BOTH SWITCHES). 2. Check that canisters contain sufficient water and cleanser. 3. Check the soilage canister is clean and empty. 4. Connect power cable plug to suitable power supply. THIS APPLIANCE MUST BE EARTHED. Use of a residual current device (RCD) for additional safety is strongly recommended. 5. Attach steam hose to steam outlet (at lower front), ensuring that steam (red) switch on pistol-grip is in off position and attach tools. 6. Attach the vacuum hose to the vacuum outlet ensuring the vacuum trigger switch (orange) on the pistol grip is in the off position. 7. Switch on the appliance (‘on/off’), and wait until water pump is heard to stop operating (approx. 15 seconds). 8. Switch ‘Heating’ on, and allow up to approx. 10 minutes for steam pressurisation; green (‘ready’) light indicates sufficient steam pressure. 9. Press the steam (red) switch on pistol-grip to clear hose of air (up to 15 seconds approx.). The steam gauge will show a pressure reduction. 10. Switch off the steam, and wait while the steam pressure rises again (up to 2 minutes, the green ‘ready’ control light indicates when ready). 11. Switch on the steam, and set the steam volume regulator as required – generally this would be slightly below maximum. The DC3000VAC is now ready for use.

6. After Use

1. Ensure that both steam (red) and cleanser (black) switches on the pistol-grip are off. 2. Turn off Heating switch. 3. Switch off main ‘on/off’ switch. 4. Disconnect power cable from power supply socket. 5. To disconnect the steam tube from the appliance socket, press the red button on the steam tube plug and gently pull the plug towards you. 6. To disconnect the vacuum hose from the vacuum socket, turn anti-clockwise and gently pull towards you. 7. Place the accessories and the steam tube in the appropriate containers. 8. Used cloths can be machine-washed. Do not use fabric softeners, as this reduces the absorbent capacity of the cloths.

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7. Application

7.1 General surface cleaning: (use only low to medium steam) Most surfaces can be cleaned using minimal steam, without cleanser. Utilising the vacuum option to quickly and effectively remove any residue soilage leaving the surface dry and without streaks. Exceptions: when cleaning intensively or very dirty surfaces it is recommended to work with more steam.

7.1.1 Cleaning hard surfaces, e.g. floor/wall tiles, stainless steel: ¾ Turn the steam regulator towards minimum (use little to medium steam). ¾ Do not apply pressure on the brush. ¾ Let the steam do the work. ¾ Avoid ‘hunched’ postures. ¾ Move the brush slowly over the area to be cleaned; do not scrub. ¾ Utilize the vacuum where applicable to remove soilage.

Waxed floors should not be cleaned with steam, due to the possibility of removal of the wax layer! Not appropriate for re-waxing !

7.1.3 Cleaning carpet stains (use low to medium steam)

Do not use steam on Velour and wool carpets Use caution with looped carpet tuft

Carpets are cleaned in the same way as described in 7.1.1. Always pull the brush in your direction. Move the brush a few times in a criss-cross pattern over the carpet. Turn the steam regulator to the lowest (minimum) position. Before commencing, please test for colour fastness. The nozzle must never be directed vertically onto the stain. Keep the nozzle horizontal, parallel to the floor and clean with short and quick movements over the stain. In the other hand hold a cloth, at least 4 inches away from the nozzle. The dirt is now “blown“ into the cloth by the steam. Never rub a stain, always ‘blot’ it out with an absorbent cloth. Remove any excess water with the vacuum attachment.

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7.2 Cleaning internal glass surfaces (use low steam) There are different kinds of steam applications available. Decide for yourself, which is more suitable and best for you. Do not attempt to clean glass surfaces other than those which are heat resistant. The DC3000VAC is not suitable for external window cleaning. In minus or low temperatures pre-steam the glass surface before starting to clean it. Place a cloth underneath the glass surface, to avoid dropping condensed water. Always use low steam. On the first occasion stripes may occur caused by detergent used during a previous cleaning which remain in the fine invisible pores of the glass. After cleaning the glass surface 2 to 3 times these stains will disappear and you will have a stripe free glass surface. Application A (with glass cleaner) The glass surface cleaner is very useful for cleaning slightly dirty glass or mirror surfaces. First only use the steam (on low pressure) on the glass surface. Then switch off the steam and wipe the condensed water with the glass cleaner wiper (without pressure) from the top to the bottom of the glass surface. When positioning the glass cleaner, slant it a little and then wipe downwards. In this way you will have no stripes. Application B (with brush) Place a small cloth over the brush. Now wipe the surface with the brush a few times using steam. Switch on the vacuum and wipe the surface with the glass cleaner using vertical strokes from the top to the bottom of the glass surface. Same procedure as in application A. Very dirty surfaces will only come clean if you use the brush without the cloth.

7.3 Operating the vacuum The vacuum is operated by means of the vacuum switch (orange trigger) located on the pistol grip. The vacuum can be utilised for the removal of fluid from both hard surfaces and carpeted surfaces using the desired attachment. 7.4 Specialty cleaning For cleaning ingrained dirt, or joints, corners and other places that are difficult to reach, use the directional nozzle. Slant the nozzle a little on the area to be cleaned so that the pressure and steam work together to lift and direct the dirt. Residue dirt can be removed using the vacuum or an absorbent cloth . Clean with gentle movements at about 2cm (without the small round brush) above the surface. The small round brush needs direct contact. Heavily soiled surfaces can be pre-treated; spray cleanser by holding the cleanser (black) switch down before using steam. A ‘hot water mix’ function is also available by holding the cleanser (black) switch down while the steam switch is operated. 7.5 Special advice All materials that are sensitive to heat, for example silk, leather (real and imitation), velour materials, plastic or unvarnished wooden surfaces, are not appropriate for steam cleaning. Please remember that the steam issuing from the outlet has a very high temperature.

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For all cleaning applications with heavy grease and dirt build-up, it is recommended that universal cleanser DC2000 is used. This is biodegradable, non-COSHH regulated, non-toxic and assists effective and efficient cleaning. Application: Before you start to clean the surface with steam, briefly press on the pistol-grip the hot water-mix (black cleanser switch together with the red steam switch). This way the DC2000 cleanser is applied to the surface. Only put DC2000 in the cleanser canister (with the blue tube).

7.6 Operating notes (summary) • The red (steam) switch is the main control. The black (cleanser) switch is used to support the steam action, and should not be used continuously. The orange trigger (vacuum) switch is used to control the use of the vacuum • The amber warning light indicates that a canister requires refilling. Switch off the appliance and disconnect power supply before refilling. • Use clean water only in the (red top) canister. • Always empty the soilage canister after use of the machine. • Use only DC2000 cleanser/de-greaser, which is supplied ready diluted. Place new canister into storage compartment in place of empty canister and secure top. • The red warning light indicates authorised attention is necessary – SWITCH OFF THE APPLIANCE IMMEDIATELY AND DISCONNECT FROM POWER SOURCE, and arrange servicing. • The black ‘volume’ control regulates steam pressure – for most effective use set at slightly below maximum position. • Objects placed on the canisters/boiler can cause the amber (‘fill’) warning light to malfunction. • Switch off the appliance before disconnecting from power supply. • Protect the power supply cable from damage. Should an extension power cable be required, ensure it is rated for the specified current, and not more than 10 metres in length, fully uncoiled. • Never leave the DC3000VAC unattended when switched on. • The boiler requires descaling after every 600 hours use (approx. 2 months typical usage) to maintain optimal operation. Refer to ‘Maintenance’ for instructions. • For optimal cleaning, use slow movements of the cleaning head. Do not scrub, or sweep too fast, over the cleaning area. Allow the steam action to do the work.

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8. Maintenance

8.1 Maintenance requirement a. The DC3000VAC is a purpose-designed steam cleaner and requires little maintenance. Please do not expose your DC3000VAC steam cleaner to freezing temperatures. Only use clean tap water to refill the boiler (do not use distilled water).

b. Clean your DC3000VAC regularly with a damp cloth. Occasionally, the DC3000VAC high-grade steel cabinet can be rubbed with a little oil to maintain its polished-steel finish.

c. Should the DC3000VAC require servicing, this must be conducted by authorised personnel only. Do not dismantle the appliance or undertake procedures not described in this manual. Such action invalidates the warranty. Notify all service requirements to your Distributor or Service Centre.

8.2 Descaling the DC3000VAC The boiler requires descaling after every 600 hours use (approx. 3 months typical usage) to maintain optimal operation. Please contact your Distributor or Service Centre.

Only authorised and trained persons must undertake descaling procedures. For this reason the descaling procedures have been removed from this version of the Manual. The DC3000VAC will normally require descaling after approximately 600 hours operation, although this period can vary according to local water conditions. Should the DC3000VAC operating performance change noticeably, stop using the appliance and contact your Distributor or Service Centre.

8.3 Maintenance Record The Contractor is obliged to note the number of hours used on a weekly basis on the ‘DC3000VAC Operator Log’ issued by the Supplier. The Contractor is obliged to present this Operator Log to the Supplier when requested to do so.

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9. Technical Specification

Voltage 230 volt, 50/60 Hz Pistol-grip voltage 12 volt Heating capacity 3000 watt Vacuum Cleaner 1200 watt Max. Capacity 3200 watt Electric Current 16 A Electrical insulation rating 1 Protection degree (IEC 529 ) IP X4 Steam/water function Operates on the pistol-grip Boiler material High grade steel (1.4301) Boiler volume (total) 5 litres Boiler contents (water) 3.2 litres Refill system Pump, automatic Permissible pressure 8 bar maximum Steam Pressure 8 bar Steam temperature in boiler 172°C at 8 bar Steam temperature at outlet nozzle 135°C approx Operation cycle Continuous operation Cleanser canister 2.5 litres Water canister 5 litres Extension pipes Extensible up to 4 pipes maximum Weight (empty) 37 kg – 42 kg (including packaging) Weight (operational) 37 kg – 46 kg Weight of accessories 3 kg - 5 kg Vacuum noise level < 60 DB Vacuum suction performance 20 KPA Size (total) wide x deep x high 450 x 520 x 970 mm Approval CE

Certification: Tested to: EN 60335-1: 1995 EN 60335-1:1990 EN 60335-2-15: 1992 EN 60335-2-54:1992 TRD 801:1996

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10. Additional Accessories

Steam hose & pistol grip (5m) Extension tube (0.5m) Floor tool A00200 A00055 A00057

*Large squeegee hand tool *Brush adaptor *Directional nozzle A00077 A00069 A00070

*Squeegee attachment *Brush attachment *Small hand tool for small hand tool for small hand tool A00078 A00080 A00079

*Suction tool Nylon brush Squeegee blades DC2000 (floor tool) (2.5L) A00081 A00072 A00060 C00002

* Available in colour coded form – red, yellow or blue.

To order accessories, fill in the order form at the back of this manual and send to your Distributor.

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11. Fault Diagnosis

Before reporting malfunctions to your Distributor/Service Centre, please try to examine the problem yourself using the guidance below.

Symptom Possible cause(s) Action 1. Appliance does not 1. No power supply. 1. If the main ‘on/off’ switch is not heat. No pressure 2. Safety thermostat for illuminated, check the power produced or heating element is supply plug. indicated on the activated. 2. If an audible signal is heard, pressure gauge. 3. Safety thermostat for first check canister levels (4.8 / boiler element is 4.9). If the fault then remains, activated. contact your Distributor/Service Centre. 3. If the red (service) light is illuminated, contact your Distributor/Service Centre. 2. Appliance takes a 1. The steam tube must 1. The steam tube is not plugged long time to heat. always be connected to into the steam cleaner. the steam cleaner during 2. Boiler requires descaling – see heating. Section 8. 2. Heating element is 3. Contact your coated in limescale. Distributor/Service Centre. 3. Heating element is defective. 3. No steam from the 1. The steam volume 1. Adjust steam volume steam tube, regulator is turned to the regulator. although pressure minimum position. 2. Refer to point 4.8. is indicated on the 2. No water in canister. 3. Refer to point 8.2. pressure gauge. 3. Descaling is required. 4. Contact your 4. Steam switch or steam Distributor/Service Centre. tube is defective. 4. Insufficient steam 1. Steam pressure too low 1. Steam volume regulator needs available. 2. Descaling is required. opening further. 2. Refer to point 8.2. 5. Water pump does No water in the canister. Refer to point 4.8. not operate.

6. No suction from 1. Soilage canister full and 1. Empty and rinse soilage vacuum pipe. float mechanism canister. Point 4.9 activated. 2. Contact your Distributor/ 2. Faulty vacuum switch. Service centre.

DC3000VAC Page 19 of 22 October 2001 DC3000VAC Operation & Maintenance Manual

12. Company Contacts

OSPREYDEEPCLEAN LTD. 41 Central Way, Cheltenham Trade Park, Cheltenham, Glos. GL51 8LX.

Tel: 01242 513123

Fax: 01242 518666

Email: [email protected]

Website: www..ospreydc.co.uk

SERVICE AND TECHNICAL SUPPORT: Gareth Thomas (Service Manager)

SALES: Mike Osiadacz (UK Sales Support)

ACCOUNTS / ADMINISTRATION: Shirley-Ann Chick (Credit Control Accounts Assistant)

DC3000VAC Page 20 of 22 October 2001 DC3000VAC Operation & Maintenance Manual

Operator Log

Date Clock Hours Comments Initials

DC3000VAC Page 21 of 22 October 2001 DC3000VAC Operation & Maintenance Manual

Operator Log

Date Clock Hours Comments Initials

DC3000VAC Page 22 of 22 October 2001

Hose Parts Pos.Partnumber Description Old New

19 1010011102 Safety Clamp 20 1010011101 Screw 3,9x13 21 1010011100 Pusher 22 1030211417 O-Ring 14,0x1,78 23 1020040036 Body Part Upper 24 11778 Plastic Spring 25 1030040911 Hose Clamp 9/11 26 1040030003 Steamchannel 27 1030217617 O-Ring 7,66x1,78 28 1020040040 Connection Block Pin (male) 29 1020040041 Body for Pin (male) 30 1020040035 Body Part Lower 31 1020040110 Connection pins (female) 32 1020040034 Safety Bow Plug Male 1010011306 Nylon relief wire Pos.Partnumber Description Pistolgrip Parts Hose Old New 1 1010011305 Bowsafety on Handle 2 1010011301 Pull Safety part1 3 1010011302 Pull Safety part2 4 1010011303 Pull Safety part3 5 1010011308 Screw 2,9x6,5 6 11710 N.a. Silicon Wire 1,0 mm2 Black 7 11711 N.a. Silicon Wire 1,0 mm2 Bleu 8 11716 N.a. Silicon Wire 1,0 mm2 White 7/8/9 1020040010 3-Core 12 Volt Wire 9 1020010002 Double Switch Operation (Blue/White) 10 1010011300 Pistol Grip for Steamhose 11 1010011307 Screw 2,9x22 12 1030036010 Lock-Pin 13 1030040133 Hose Clamp 13,3 14 1010011314 Steam Connection 15 1030219217 O-ring 9,25x1,78 EPDM 16 1010021480 Locking Ring White 17 1010011310 Hose 18 1040031001 High Pressure Hose 1010011410 Nylon Relief Wire Front and Lower Boiler Parts

Partnumber Pos. Old New Description

1 1020020205 Boiler 2 1020020206 Boiler-Isolation 3 1020020207 Lock Nut 4 11233 Distance-plate 32x22x1 5 1020020302 Teflonplate 35x21x2 6 1020020301 Teflonplate 30x21x1,5 7 1030021040 Copper Ring for Drain18x13x2 8 1030030003 Drain Plug G 1/4 9 1040050142 Nut m3 10 1020020200 Boiler Thermostat 200 degrees Celcius 11 1020030002 Heating temperture Controler (ajusted) 12 1020021511 Heating-element 1500Watt/110V 12 1020020850 Heating-element 850Watt/110V 12 1020021500 Heating-element 2x750Watt/230V 12 1020025550 Heating-element 2x550Watt/115V 13 1020020210 Welding connection pin 14 1020020081 Isolation Hose Silicon 35x8x1 15 1020020101 Isolation Hose Silicon 35x10x1 17 16 1030112805 O-Ring 28x5 Viton 17 1020020211 Electro Magnet Switch 110 Volt (Relay) 17 2020020220 Electro Magnet Switch 220 Volt (Relay) Chassis Connector Parts

Pos.Partnumber Description Old New

1 11008 Screw 2 1020040013 Chassispart Steam Connection 3 1020040105 Connection Block Electric parts 4 1030030002 Hex Brass Screw (Steam Tunnel) 5 1020040014 Safety Ring (Tension C-Clip) 6 11086 Plastic Cover 7 11087 Steel axle 8 11088 spring 9 1040030658 Junction 90 degrees i1/8 10 1040030018 T-Junctioin Pump Parts

Partnumber Description Pos. Old New

1 1040040110 Pump Complete 110V 1 1040040220 Pump Complete 220V 2 1040040002 Pump Thermostat 3 1040040150 Mountplate 90° 4 1030050005 Hex-key screw M6x12 Filling Pump 5 1040030660 Plug-on Junction 90 ° 6 1030216017 O-ring seal 6,07x1,78 7 1040040381 Brass-Seal 8x1 8 1040010001 De-Aeration Valve 9 1030031864 Junction 90 ° a 1/8-k 6/4 10 1040038064 Restriction 0,8 a1/8-6/4 SW13 11 1040033062 Teflon Hose /4 12 1040033264 Silicon Hose 6x2 13 1030040157 Hose Clamp 15 x 7 14 1030040100 Tie-rap

Detergent Pump Upper Boiler Parts

Partnumber Description Pos. Old New

1 1040050140 Nut m5 2 1040050141 Spring Washer 3 1020040005 Isolation-Cylinder 4 1040050001 Sonde (Probe)Junction 5 1030210102 O-ring 10x2.0 6 1030011425 O-ring 14x2.5 7 1020040006 Isolation bushing 8 1040050130 Sonde (Probe) 9 1040010230 Solenoide Valve 220V 1/4 10 1040010110 Solenoide Valve 110V 1/4 9a 1040010232 Connectionplug 9b 1020045060 Solenoid Coil 200-254V 50/60Hz 10 1040030464 Junction 90 degrees a1/4-6/4 11 1040033062 Steam Tube white 6/4 21 12 1040033264 Steam Hose 6/2 13 1030040118 Hose clamp 11.8 14 1040030118 Crossdevider 1/8k 15 1040010018 Check valve 1/8 16 11122 Junction 90 degrees a1/8-i1/8 17 11123 Y-Junction 18 104003864 Junction a1/8-6/4 19 1020040002 Pressure Switch 20 1040020018 Safety Valve 1/8 Frontside Parts Part.number Description Pos. Old New 1 100201802 Front-cover 2 1010010150 Profile-seal 3 1040050143 Drillscrew 3,9x13 4 1020010001 Mainswitch "Power" + "Heating" 5 1020010020 Neonbulb "Green" 6 1020010021 Neonbulb "Red" 7 1020010022 LED body "Yellow" 8 11034 LED Yellow 12 volt 7/8 1020010022 LED Yellow Complete (New) 9 1040010041 Control Knob 10 1040010040 Steam Regulation Control incl. Nut 11 1040010045 Teflonplate 16x12x1,5 12 1030210902 O-ring seal 9x2 13 1040010005 Pressure gauge with lock 14 1040010004 Junction I1/4X6/4 15 1040038064 Junction i1/8x6/4 16 1040030018 T-junction 17 11044 Teflonplate 23x12x1,5 18 1030050007 Springplate 19 1040030864 Junction 90 degrees i1/8x6/4 20 11267 Female Connection with nut 21 1040033062 Teflon-hose white 6/4 22 1020040003 Connection Unit complete 23 11008 Hexbold m4x12 24 1030030002 Nut m4 25 1020040013 Lockingplate 4mm Outside Components Partnumber discription Pos. Old New 1 1002018015 Topcover 2 1040050143 Bolt m6 4 1010060105 Water Canister 5 ltr. (Red Cap) 6 1052060003 Nameplate Sticker 9 11019 Nut m6 (Old model) 10 11020 PA-washer plate (Old model) 11 1010061105 Cleaning Canister 5 ltr. (Black Cap) 12 1040033164 PE-hose bleu 6/4 13 1040033064 PE-hose white 6/4 14 1010060102 Junction m5-6/4 15 1010060101 Connectionblock 16 1010060001 Filling cap i20 (Red) 17 1030211802 Distance plate 18x2 18 1010060103 Snap-on ring 19 1040030864 Junction 90 20 1010060002 Filling cap i10 (black) 21 1010060864 Junction 1 1/8-6/4 sw13 22 1040030001 Filter 23 1020010003 Safety Load Switch 24 1020020303 Teflon plate 23x12x1 25 1020020400 PA-plate 18x2x1 26 1020020401 Hexnut 27 1020020402 Locknut 28 1020010004 Rubbercover 1010062105 Basket (Bleu) DC1500 Carrossery Parts Partnumber discription Pos. Old New 1 11005 Mounting plate 2 11003 Side and rear coverplate 3 11004 Bottom plate 4 1040050146 Hexscrew m4x10 5 11092 Locking plate 4mm 6 10160 Plate 4mm 7 11007 Rubber seal 8 1040050143 Allen key srew M4x10 9 1030050020 Caster wheel 9a 1030050001 Wheel Axle Stainless Steel 10 1030050022 Distance piece 11 1030050021 Square Washer 11x30x3 12 1030050023 Nut M10 13 1030050010 Rear Wheel 14 1030050011 Axle Bushing 15 1030050006 Washer 30x6,4x1,25 16 1030050005 Hexket screw M6 17 1030050012 Protection Cap Axle Bush 18 11015 Pushbar 19 1030030004 Star Grip Screw 20 x 6mm (Pushbar) 20 1020040009 Main Supply Voltage Cord 21 1020040007 Swivel PG 13.5 22 1020040008 Lock Bolt PG 13.5 23 11095 Ferrit ring 24 11096 Ferrit ring mount 25 11099 Hex bolt M4x20 26 1020050002 Box for Electr. Contr. Unit 26a 1020050001 Electronic-control unit 27 11263 Rubberthule 9/11 28 11262 Rubberthule 5/9 29 1020050006 Buzzer 30 11093 Hex bolt M4x30 31 11094 Nut m4 32 11091 Hexbolt M4x5 33 11070 Bolt 1/8 34 11043 Srew-in thule 35 1030040118 Hose clamp 11,8 36 1040033264 Silicon hose 6x2 37 1020040001 Activitycounter 38 1020030001 Blower (Fan) Electrical diagram DC3000VAC 110-230V 1700/3000W

Caption:

S1 Main switch S2 Heating switch S3 Thermostat for surge water pump S4 Thermostat for boiler water pump S5 Thermostat for boiler S6 Thermostat for heating element S7 Pressure switch S8 Float probe switch K1 Relay for heating track R1/R2 H1 Warning light green H2 Warning light red H3 Warning light yellow H4 Buzzer A1 Control electronics M1 Water pump for refill boiler M2 Water pump for surge water M3 Vacuum motor Y1 Magnetic valve B1 Water level probe for boiler B2 Press button for canister boiler pump B3 Press button for canister surge pump P1 Automatic counter P2 Fan R1 Heating track 1- heating element 1 R2 Heating track 2- heating element 1 R3 Heating track 3- heating element 2 R4 Heating track 4- heating element 2 X1 Socket E0 Operation contact steam E1 Operation contact addition E2 Operation contact vacuum E3 Operations contact PE K1 Relay 2 K2 Relay 3

Training & Instructions Steam Technology

By Jim Tansel

On behalf of

InnoCleaning Concepts B.V. Rivium Quadrant 90 2909 LC Capelle a/d IJssel The Netherlands Introduction

Variation in performance. The Steam Mystery. Inside Parts and Controls. Outside parts and accessories. To become familiair. Used Technology. Variation in Performance

The maximum “Performance” is limited by the ”Power Supplier”.

Voltage limitation from 110 V. up to 230 V. Current limitation from 10 A up to 20 A. Voltage x Amperes = Wattage

Sample 1: 110x16 = 1760 Watts Sample 2: 220x14 = 3080 Watts The Steam Mystery STEAM , its pressure and its temperature. Between 5-6 bars, there will be 0.0 bars - 100° C the best steam quality to do 1.0 bars - 120° the job. 2.0 bars - 134° The higher the steam pressure 3.0 bars - 144° the less water. 4.0 bars - 152° 5.0 bars - 158° 6.0 bars - 165° 7.0 bars - 170º 8.0 bars - 175º Inside Parts and Controls Boiler with 2 Heating Elements On top of the boiler * Steam Outlet valve * Water Level probe * Water Inlet tube Electronic Control Unit Filling Pump Fan Detergent pump Pressure Switch Safety Devices Check Valve Outside Parts and Accessories

On/Off switches Main on/off Heating on/off

Volume Control Knob

Pressure Gauge indicator

3 Light indicators “Ready” “Fill” “Service”

Connectable Hose To become familiar. How to start up.

How to adjust the GumCart in operation.

Find the Balance.

Pressure between 5 and 6 bars.

When 100% steam force? How to start up.

Connect the appliance to the power supply. Be sure about the earth safety of the connection. Switch on the “Main” and wait with switching on “Heating” when it stops with pumping. During heating up, release the compressed air inside the boiler. The appliance is ready for use when it indicates “Ready”. How to adjust in operation

Find the balance between “Steam production” and “Steam consumption” with the volume knob.

Keep the pressure between 5 and 6 bar indicated by the gauge.

If not in use for 100% duty cycle, use full “Steam Force”. Find the Balance

The appliance has a limited capacity to build up steam. Also limited by the electric power supplier. The capacity of the electric system. (Watts) When you are using more steam then it can build up. The pressure is going down. Less temperature. (Bad Steam) Pressure between 5 and 6 bars

The pressure of the steam is always related with its temperature.

Lower pressure of steam results in a lower temperature and less effect in cleaning the surface.

Less pressure needs more time to do the same job. When 100% Steam Force ?

When you are not using the unit continueous. Use 100% steam power if possible (Best Steam Quality). During its non operation time the unit is able to recover to its “ready” indication. Used Technology

Highest standard of stainless steel for boiler and outside cover. All inside components are CE, Tüv approved. All plastic components can stand high temperature of steam. Appliance tested for operation before shipment. Electrical Safety factor The isolation factor of the appliance is “Single” It means that it must be connected with the power, that’s always equiped with an earth contact.

To prevent shocks or any harm the earth connection must be checked regularly. Arround the Boiler

The boiler is made of stainless steel to prevent corrosion and to limit the heat transport to its environment.

Also a special blanket limits the heat transport. The Inside Boiler Components

Parts inside and related with the boiler

1 Heating elements

2 Level sensor

12 3 Steam outlet valve

4 Filling devices

3 4 The Inside Boiler Components

Parts Inside and related with the Boiler

1 Pressure Switch

2 Thermostat controller 1 2

3 Buzzer

4 Boiler Thermostat 4 3 The Fan The fan is mounted to the rear top side of the appliance. Its job is to transport a cold air flow from the outer frontside below, going upstream and passing the hardware above the boiler. The outlet of the fan is halfway the rear side between the pushbar. Pressure Switch

The pressure switch is the control device that keeps your appliance on the right maximum pressure.

When the pressure inside the boiler has reached the adjusted point. The device will switch off the heating elements and the light “Ready”is illuminated. Heating Elements

The tubes of the elements are made of special compound to transport heat and to prevent corrosion. Cold section between the wire connections and the heating coils. High standard o-ring seals. Temperature Controller

The temperature of the elements is controlled by a thermostat controller with a probe and adjusted at 200º Celsius. When this temperature is reached, the buzzer is activated and will switch off the elements. This controller is self resetting. Boiler Thermostat

The boiler thermostat controls the outside body temperature of the boiler. The controller is adjusted to 200 Celsius also. When this temperature is reached the controller will switch of the elements and the red light “Service” is illuminated. This safety device is not self resetting. Level Sensor

Made of stainless steel to prevent corrosion. Checks the water level inside the boiler and commands the filling pump through the “Control Unit”. Steam Outlet Valve

Is commanded by the white rocker switch in the pistolgrip through the “Electronic Control unit”. The Inside Control Devices

The Electronic Control Box The Filling- and Detergent pump Pressure Switch The Check Valve Safety Pressure relieve valve Electronic Control Unit

High quality isolation between the “high” and “low” voltage.

“Opto Couplers”, to command the pumps and steam outlet valve.

Delivers “Low” voltage to the rocker switches in the pistolgrip. Filling- and Detergent Pump

Both pumps are self sucking.

Operate with an inlet- and outlet valve.

Piston or plunger made of special compound material to resist corrosion and to be able to be magnetised.

The piston is activated by an electric pulse and the return is activated by a spring. Filling and Safety Devices Filling pump is commanded by the level sensor through the “Electronic Control Unit”. Check valve prevents the filling pump against the inside boiler pressure. Pressure relieve valve prevents overide inside pressure. De- Aeration Valve The De-Aeration Valve is placed between the outlet of the filling pump and the check valve. Its job is to prevent that the boiler will not collaps during the cooling down time. The prevention is that outside air is able to enter into the boiler and keeps inside- and outside pressure in balance. The Detergent pump

The detergent pump is equal with the filling pump. However, it has an external restriction of 0.8 mm in the outlet to limit the consumption of chemical and to be able to overrule the steam pressure in the outlet tube. Pressure Gauge

Indicates the pressure builded up inside the boiler. Indicates also the way how you operate with the appliance in relation with continueous or part- time use. The three illumination lights “Ready” Indicates that the boiler has reached its max. operation pressure. Activated by the pressure switch. “Fill” indicates that one of the two canisters inside contains too less liquide to hold the switch down. It will switch off the rocher switches in the pistolgrip. ”Service” indicates that the boiler body temperature is more then 200º C and the boiler thermostat will switch off the heating elements for ever. A serious inspection is requested. Volume Knob With this knob you are able to adjust the balance between steam consumption and steam production.

Now you can keep the pressure between 5 – 6 bars during operation. The “Hardware” connected inside Piping, Tubing and Controls "DC3000"

Detergent Pump Outlet Restriction 0.8mm Combined Junction Output

Filling Pump Volume Control De-Aeration Valve SteamOutletvalve Pressure g Nom. 6 bar Pressure Relief Valve Check-Valve 8 bar Returnhose Spring loaded Water levelprobe Pressure Switch Steam Caniste Cap Canis ter Cap Ajust. at 6 bar

Heating elements 2x Water

Drain Filter Filter

Pressure Relief Output Below The electric section The complete electric diagram.

Update August 2002 Electric Diagram GumCart How the power goes Electrical diagram of the GumCart with Relais (230 Volt)

Live (Brown or White)

Mainswitch On / Off S1.1

Mainswitch Heatin g S2.1 Electr. Unit Blow er

Ready Pressure switch 4x elements Hrs. Counter

Buzzer 4x 750 Watt Thermostat control

Service Boiler control

Relai s

Mainswitch 2.2 Heating

Mainswitch 1.2 On / Off

Neutral (Blue or Black) getekend May 21, 2001 Earth (Green or Yellow/green) By: J. Tansel Comp any Name The Connectors connected

220/230 Volt Connections with the Electronic Unit Connector

S6 Thermostat Boiler Pump S7 Thermostat Detergent Pump P1 Boiler Pump P2 Detergent Pump Y Steam Valve Solenoide X2 Snap-On Connector on Electronic-Unit (Low Voltage) S Level Probe in Boiler S8 Safety Switch under Jerrycan No1 S9 Safety Switch under Jerrycan No2 H4 "Fill" indicator LED X3.1 Connection to Pistol Grip (Commen) X3.2 Connection to Pistol Grip (Steam) Low Voltage part Snap-On Plug X3.3 Connection to Pistol Grip (Detergent) K Boiler The connectable hose The big black connector of the hose connects, when pluged in, the “low” voltage to the rocker switch and also the steam channel in the same time.

This connector can be disconnected by pushing the unit horizontal forewards to unload the lock, pressing the release button and at last pulling it out of the appliance. Anymore Questions? I hope, I have given you the knowledge to use and keep the appliance in its top performance.

If there is any doubt, don’t hasitate to contact me.

Jim Tansel

On behalf of InnoCleaning Concepts B.V. The Netherlands

Contents of “Trouble-shooting” Flow-charts

DeepClean3000VAC

1: Buzzer is activated

2: Filling pump does not switch Off after aprox. 20 sec.

3: Green light goes on within a few minutes.

4: No detergent/ cleanser is coming out.

5: No fillings pump activity.

6: No pressure/ steam building up after switching On the heating.

7: No power on the “DeepClean3000VAC”.

8: No switch response of steam and cleanser on the pistol grip.

9: Will not switch off steam and / or cleanser.

10: “Service” light RED is On.

11: Steam Relief valve comes in action.

12: No boiler filling after switching on.

13; Yellow light (fill) goes On within a few minutes.

14: VAC motor of the DC3000VAC is not to activate.

15: Photo’s of inside components (2 pages)

Designed and created by

VAC motor of the DC3000VAC is not to activate

Check the level of the dirt water in the container, if If the switch is not doing a proper job necessary drain it. Bad replace it and check again. Check also the switch in the container for a proper function.

Check the switch in the pistolgrip for a proper function. Resistance of the Bad Replace the switch and / or repair contacts less then 1 Ohm. the interruption in the wiring and Check the wiring for an interruption. Do a test on check for a proper function again. the connection pins.

Check, if there is an input signal on the PCB for the Bad Check the input signal on the VAC motor and if there is PCB. If there is an Input signal supply to the VAC motor on the output of the PCB and No output power, replace the unit with the rocker switch electronic unit and check again. activated for both tests.

Replace the Vacuum motor unit

completely and check again.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. Photo´s of components inside the “DeepClean 3000VAC” and explication about functions, if necessory.

Check-valve between pump and boiler Steam outlet-valve commanded by the switch behind, Pressure-relief valve in front. in the pistol grip via the electr. controlbox.

Probe, (sensor) checks th water level in boiler. Water filling-pump with inlet at the left. Outlet-, return hose and T-junction at the right.

Pressure-switch associated with the “Green-Light” Buzzer, Inducates over-heating elements and/or Operation-pressure 6 bar, (ajustable). bad temperture-controller.

These photo´s are part of the “Troubleshooting Flowcharts” and are only allowed to use by authorised and instructed people. 1

Photo´s of components inside the “DeepClean 3000VAC”and explication about functions, if necessory.

Boiler thermostat temp. controler. (Clickson) Pressure relief-valve. (Resetable) Activated when pressure overflows 8 bar.

Heating-elements thermostat-controller and associated with the buzzer.

Total view from front-side. Total view from rear-side. Left water filling-pump, right detergent-pump.

These photo’s are part of the “Troubleshooting Flowcharts” and are only allowed to use by authorised and instructed people. 2

Photo´s of components inside the “DeepClean 3000VAC”and explication about functions, if necessory.

Photo’s of the VAC unit and its parts Top Cover and level of the dirt water container

Electronic Unit (PCB) of the VAC. All the parts of the Vacuum Unit

Big brush with inter-changeable inserts All the accessories of the VAC

These photo’s are part of the “Troubleshooting Flowcharts” and are only allowed to use by authorised and instructed people. 3

Yellow light (fill) goes on within a few minutes.

By swithing “OFF” and “On” again there is an electronic timer-reset inside the Check the jerrycans electronic-unit. The timer will be started (canisters) if there is by an interruption in the wiring or by too enough water and less weight in the jerrycans pressing the detergent in it. Refill and two buttons-swithes under the jerrycans. swithes the appliance Ok Chech the wiring to the snap-on “Off” and “On” again. connector and and the connector itself This will reset the yellow pressed on the electronic-unit by messuring the resistance. Must be < 0,5 Ohm.

Ok Bad

yes

Yellow light does not Replace the electronic- come back again within a Neg. unit and start the appliance few minutes after again. Check ifYes the yellow swithing “Off” and light is coming back again by using the bleu and white “On” again. switches on the pistol-grip.

No Pos.

Pos. No

End of troubles.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 13

No boiler filling after switching “On”.

Check the light in the “Main” switch of the No Check the power, wiring to the “Main” appliance. Must be lit. switch and check the “Main switch” for proper function, if bad replace switch.

Check the level-probe on

short-cut, by Check the power No disconnecting the “RED” on the outlet of the

wire from the probe. electronic-unit to

Pump must start now. the pump.

Yes

Check power on the electronic- Clean the probe and check it securely for bad unit incoming and to the filling isolation created by broken parts and pump. penetration of moister. In the worst case replace If no power to the pump, replace the probe completely. (use new O-seal) electronic-unit. Check also the inlet hose to the filling pump for a proper function and the return hose to the canister. Check the pump seperated for a proper function, if not replace pump completely

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 12

Steam relief valve comes in action.

Check if the steam-pressure is Re-ajust the pressure-relief more then 2 bars higher then valve spring to his right safety the operation 6 bars indicated pressure by the pressure gauge. No 8 bars ± 0.5

Yes Action

Bridge over the Check if the “Green “ light is on, “Ready”, the gauge connections on the indicates 6 bars. pressure switch by wire and make a new ajusting No with a pliers on the relief valve. Yes After the re-ajusting remove the bridge-over on Check the pressure the pressure switch. switch on a short-cut or bad function. If necessory re-ajust at 6 bars.

Check if the heathing- Check intensly the wiring of elements have a shortcut No the heating-elements on a between the case of the short-cut to the case of the “Deepclean3000VAC” “Deepclean3000VAC”.

Yes

Replace the heathing-element with the short-cut and check all the functions of the “Deepcean” once again.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

“Service” light “Red” is on.

Check the wiring on the boiler thermostat-temp. Replace the burned connectors and controler for burned repair the bad contacts. connections or bad Messure the resistance on this contacts. Bad connectors <0. 2 Ω (Ohm) (Places just above the two elements on the boiler.)

Right Ok

Check for interruption on Reset the safety-switch by pressing the the boiler thermostat- Yes central knob. (If equiped). temp. controler. Or when in bad condition, to replace. (Placed just above the two elements on the boiler.) Ok

Restart the appliance and Ok check for another Red End of troubles. alarm.

Bad, Red light again.

There will be an interruption in the electric wiring between main switches and element. The “Service” Red light is switched paralel with the thermostat-temp. controler on the boiler!

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 10

Will not switch off steam and/or cleanser

Short-cut circuit of the electric

wiring in the hose, or there is

water around the two switches in Disconnect the ext..hose Yes from the the pistol-grip or connector. “Deepclean3000VAC”. Att. Also moisture in the Check if the steam and/or chassispart can activate the cleanser will stop. steam and cleanser

Repair the short circuit or repair the

water leak.

Hose connections. O-ring seals

damage.

Disconnect the wiring from the steam-valve and check if the steam will stop. If Yes, continue with the chart. If No, replace the steam-valve.

Check related wiring

between the chassis- Wrong connector in front of the Repair or replace the wiring. apliance and the electronic unit. Att. for moisture.

Right

Replace the electronic unit

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

No steam and cleanser response by the switches on the pistol-grip

Check if there is power on the No Go to diagram “Deepclean3000VAC No power on the Deepclean3000VAC ”. Watch the main switch light must lit

Yes

Refill the canisters and restart the appliance by switching “Off” and “On” again. Yes Wait until the machine has reached its pressure “Yellow light” (Fill)Pos is and till the “Green Light” (ready) is on. “ On” ? If not: Go to the related diagram.

Replace the complete Check the wiring Neg Ok external hose incl. between the

pistol-grip by another chassispart and the

one. electronic unit

Replace the Pos Bad electronic unit.

Normal functions to use the Repair or replace bad wires. “Deepclean3000VAC” Check the switches and the wiring in the external hose and pistol-grip or repair.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 8

No power on the “Deepclean3000VAC”

Ask the local electrician to repair Check if there is electricity on No the electricity of the wall plug. the wall-plug

Yes

Check if there is an interrupton in Switch the Main-switch the main cord to the appliance “On” and check for indication No connected to the main-switch. light in the switch Check the Main-Switch for interruptions or for a mal-fuction. Replace the Switch.

Yes Ok

Go to diagram: Check if the pump is filling No No filling pump activity the boiler for aprox. 20 seconds.

Yes

End of power trouble.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

No power on the “Deepclean3000VAC”

Ask the local electrician to repair Check if there is electricity on No the electricity of the wall plug. the wall-plug

Yes

Yes Ok

Go to diagram: Check if the pump is filling No No filling pump activity the boiler for aprox. 20 seconds.

Yes

End of power trouble.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

No pressure / steam building up after switching on the heating

Normal start-up Go to the Diagram that is in relation with the procedure, both lights No trouble you have. in the switches are Example: No power on the “On”. “Deepclean3000VAC”

Check the heating- Replace the interrupted heating-element Yes, Interruption elements for and start again with the appliance to switch on. Check for heating-up. interruption.

Note: Check the power on Ok Resistance of the contacts of the element-terminals. the switches must be <0.2 Ohm

No power

Check the power No power Check the wiring OK on the rout-going between the heating Replace the heating- side of the switch and start switch and the heating- heating-switch. elements. again.

Bad

Replace or repair the wiring between the switch and the elements

Check the heating-switch on bad switching or interruptions.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

No pressure / steam building up after switching on the heating

Normal start-up Go to the Diagram that is in relation with the procedure, both lights No trouble you have. in the switches are Example: No power on the “On”. “Deepclean3000VAC”

Check the heating- Replace the interrupted heating-element Yes, Interruption elements for and start again with the appliance to switch on. Check for heating-up. interruption.

Note: Check the power on Ok Resistance of the contacts of the element-terminals. the switches must be <0.2 Ohm

No power

Check the power No power Check the wiring OK on the rout-going between the heating Replace the heating- side of the switch and start switch and the heating- heating-switch. elements. again.

Bad

Replace or repair the wiring between the switch and the elements

Check the heating-switch on bad switching or interruptions.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

No Filling Pump Activity

Appliance must be

switched “On”. No light Go to diagram Indicatad by the light in No Power On The Deepclean3000VAC the main switch

Yes

Check power on the Check wiring between main switch and electronic unit pos. 2 and No power elctronic unit, if wrong or bad, replace it 3

Yes Ok

Disconnect the RED

wire from the probe.

Chech now power on No power Check for bad connections on the electronic unit to the electronic unit, if wrong or bad, replace. filling pump.

See electric diagram for Yes connection. Ok

Yes

Check power on the pump No power connections of the pump Check for bad or wrong connection on

and check the temp. safety the pump, if wrong or bad, replace. device for interruption.

Ok Yes

Continued next page

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 5 Continnue

Ok Messure the coil resistance of the pump on interruption. Att. Semi-conductor inside

Wrong

Replace pump or pump coil.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 5

No Filling Pump Activity

Appliance must be

switched “On”. No light Go to diagram Indicatad by the light in No Power On The Deepclean3000VAC the main switch

Yes

Check power on the Check wiring between main switch and electronic unit pos. 2 and No power elctronic unit, if wrong or bad, replace it 3

Yes Ok

Disconnect the RED

wire from the probe.

Chech now power on No power Check for bad connections on the electronic unit to the electronic unit, if wrong or bad, replace. filling pump.

See electric diagram for Yes connection. Ok

Yes

Check power on the pump No power connections of the pump Check for bad or wrong connection on

and check the temp. safety the pump, if wrong or bad, replace. device for interruption.

Ok Yes

Continued next page

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 5 Continnue

Ok Messure the coil resistance of the pump on interruption. Att. Semi-conductor inside

Wrong

Replace pump or pump coil.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 5 No detergent/ cleanser is coming out

No No Check power Check the Change the on the pump detergent-pump complete hose by and check coil Bad for action another one and for

check again. interruptions.

Yes Ok Ok Replace pump Bad wiring, bad switch or interruption in the hose, repair or replace. Replace electronic -unit

Disconnect the outlet from the No Cleanser pump and check for cleanser when activated. Check for bad inlet hose or insertion Check inside the pump the two check- in the hose or scaling. Do a test with valves for proper function. another canister and a new inlet Check the outlet restriction (0.8) mm on Ok hose. pollution or blocking of the cleanser pump.

Check the outlet hose on the cleanser- pump for restrictions or scaling at the T-junction nearby the outside chassis- connector.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

4 No detergent/ cleanser is coming out

No No Check power Check the Change the on the pump detergent-pump complete hose by and check coil Bad for action another one and for

check again. interruptions.

Yes Ok Ok Replace pump Bad wiring, bad switch or interruption in the hose, repair or replace. Replace electronic -unit

Check the outlet hose on the cleanser- pump for restrictions or scaling at the T-junction nearby the outside chassis- connector.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people.

4 Green light goes on within a few minutes and there is a pressure of 6 bar at the gauge.

Check if the boiler is overfilled with water. Check the return wate-hose on blocking include the T joint at the filling pump and the square alu block on the red top of the water-canister. Check if there is water leaking out of the pressure relief valve.

Go to fault diagram:

Check after switching Will not stop “On” for a topping up Filling pump does not switch off after time for aprox.20 sec. aprox. 20 seconds.

Stops

Drain the boiler and Much More Remove and clean the levelprobe on pollution, rust check the amount of etc. Clean probe with sandpaper. water, must be aprox. 3,2 liters

Go to fault diagram:

Filling pump does not switch off after

Restart the appliance aprox. 20 seconds. again and check for Ok filling with aprox. 3,2 liters of water

Switch on “Heating”

Much more Go to fault diagram: Check amount of Filling pump does not switch water off after aprox. 20 seconds.

Much less

Shortcut between levelprobe and mass. Check the wires in relation with the electronic-unit and the probe (red wire) and the mass wire between electronic-unit and the boiler-mass (body) Disconnect the wire from the probe. Pump must now starting with filling the boiler. No boiler filling, go to fault diagram. No filling pump activity

Note: Most of the checks are done with full power on the appliancee and are only allowed to do by authorised and instructed people. 3

Filling pump does not switch off after aprox. 20 sec.

Boiler is empty and must be filled Is this the first time that the with aprox. 3.2 liter of water. machine is switched “On”? Takes aprox. 18 minutes time. Yes Check the level in the canister.

Ok No

Filling pump will not stop Good procedure when starting up. after aprox. 20 sec. Stops

Continues

Repair the wire connection or bad Check the boiler, as well as No contact between the boiler and the case the case of the appliance on with the ground of the appliance. grounding. Resistance < 1 Ω

Ok Yes

Check the connection of pin no. 1 of Connect the level-probe for a the plug on the electronic unit with the test with an extra wire to the No case of the boiler. case of the appliance. Resistance < 1Ω also remove the Pump must switch off. level-probe and clean it with sandpaper.

Yes

No 1 of the plug of the electronic unit has an interruption or bad contact with the boiler case. Resistance < 0,5 ohm. Repair this connection and Replace the electronic unit. check a proper function again.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 2

Buzzer is activated

Check if the filling No Disconnect the No pump is topping up the Chech the coil of the wire at the level- water level in the filling pump on a probe, pump boiler for aprox. 20 sec interruption. Check must start now. after switching on. power on the electronic-unit to the pump. If not, replace Yes Yes unit. Yes Check if the pump is Remove the level-probe pumping water. and clean the surface with sandpaper.

Control the amount of Check the temperture-control unit for the water in the OK bad connections or interruptions, if yes, boiler, must be aprox. replace the bad contacts and/or replace the 3,2 liter. Check it by temperture-control unit. draining.

Less

Start the appliance again Much more and check if the boiler is Much be aprox. filling with aprox. 3.2 3,2 liters of water liter of water and after Buzzer switching “On” the Go to flowchart: heating watch the buzzer Filling pump sound. Much less will not switch off after aprox.

20 sec. No buzzer Check the pump power on interruptions activated by the level probe. End of trouble Check wiring.

Note: Most of the checks are done with full power on the appliance and are only allowed to do by authorised and instructed people. 1

Photos of inside components.

Photo 1 Photo 2 Electronic Unit Vac Control Exchangeable bayonet parts in front side Part no: Partno´s:

Photo’s of outside components and accessories

Photo 3 Photo 4 Pistol grip Steam and Vacuum connection Part no: 1010012500 Part no: Steam connecter

Photo 5 Photo 6 Extra Vacuum bayonet connection Extension pipe with new locking system Part no:1010012050

Photo’s of Accessories

2 1 2 1 3 4 6 3

7 10 5 8 9

Photo 7 Photo 8 Div. Tools, Vac. Snap-On and brushes Large Vac. Tool with 2 Snap-On Brushes 1 no. 1010012620 Steam Glass Washer 250mm 1 no. 1010012610 Steam Nozzle & Vac- D12/400 2 no. 1010012631 Steam Glass Washer 150mm 2 no. 1010012611 Brush / Rubber D12/400 3 no. 1010012632 Steam Brush Vac 150mm 3 no. 1010012612 Brush Vac D12/400 4 no. 1010012630 Steam Brush Vac 150 mm 5 no. 1010012641 Univ. Nozzle Vac 80mm 6 no. 1010012643 Univ. Fitting /90° Nozzle Vac 7 no. 1010012640 Univ. Fitting Holder Vac 30mm 8 no. 1010012645 Nylon Brush Vac 9 no. 1010012646 Stainless Steel Brush Vac 10no. 1010012647 Brass Brush Vac

2 Accessory List DC3000VAC Page 1 of 8

Accessories List for: DC3000Vac

Part No : A00055

£ 22.72

Single Extension Tube (KIT0301)

Part No : A00057

£ 75.00

Multifunction Floor Tool (400 mm) (KIT0303)

Part No : A00058

£ 16.20

400 mm Brush & Nozzle Assembly (fits A00057) (KIT0303A)

Part No : A00059

£ 16.20

Carpet Cartridge Insert (400 mm) (KIT0304)

Part No : A00060

£ 16.20

Hard Floor Cartridge Insert (400 mm) (KIT0305)

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Part No : A00061

£ 8.50

Pair 400mm Squeegee Blades (fit A00060) (KIT0305A)

Part No : A00062

£ 16.20

Brush Cartridge Insert (400mm) (KIT0306)

Part No : A00063

£ 69.72

Multifunction Floor Tool (300mm) (KIT0307)

Part No : A00064

£ 8.50

300mm Brush & Nozzle Assembly (fits A00063) (KIT0307A)

Part No : A00065

£ 16.20

Carpet Cartridge Insert (300mm) (KIT0308)

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Part No : A00066

£ 16.20

300mm Hard Floor Cartridge Insert (KIT0309)

Part No : A00067

£ 8.50

Pair 300mm Squeegee Blades (fit A00066) (KIT0309A)

Part No : A00068

£ 16.20

Brush Cartridge Insert (300mm) (KIT0310)

Part No : A00069

£ 13.07

Detail Nozzle (Short) (KIT0311)

Part No : A00070

£ 34.86

Detail Nozzle (Long) (KIT0311A)

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Part No : A00071

£ 28.25

Steam Lance (Medium) (KIT0311B)

Part No : A00072

£ 3.51

Detail Brush (Nylon) (Fits A00069) (KIT0312)

Part No : A00073

£ 4.81

Detail Gulper Nozzle (KIT0313)

Part No : A00074

£ 9.94

2 inch Dust Brush (KIT0314)

Part No : A00075

£ 5.67

Detail Gulper Nozzle (fits A00069) (KIT0315)

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Part No : A00076

£ 7.78

Radiator Brush (KIT0316)

Part No : A00077

£ 35.36

Squeegee (replacement blades not available) (KIT0318)

Part No : A00078

£ 25.36

Suction Tool (KIT0319)

Part No : A00079

£ 15.69

Brush Insert (KIT0320)

Part No : A00080

£ 15.45

Squeegee Insert (KIT0321)

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Part No : A00081

£ 2.51

Small Gulper Nozzle (KIT0322)

Part No : A00096

£ 6.86

Safety Goggles (KIT7777)

Part No : A00097

£ 4.58

Safety Gloves(KIT8888)

Part No : A00138

£ 27.00

Mop Heads (Pack of 4) (MH4)

Part No : A00154

£ 5.82

Detail Brush (Steel) (Fits A0069) (S12646)

Part No : A00155 £ 5.82

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Detail Brush (Brass) (Fits A0069) (S12647)

Part No : A00172

£ 46.48

Carpet Steam Tool (with Hard Floor Attachment) (S12300)

Part No : A00173

£ 36.15

Upholstery Tool (S12301)

Part No : A00199

£ 215.16

Central Connector Hose (Steam & Vac machines, up to Dec 2003 )

Part No : A00200

£ 215.16

Central Connector Hose (Steam & Vac machines, from Dec 2003 onwards)

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http://www.etscompany.com/da.htm 10/10/2006