Book of 10 Ues, the Subscriber Chooses Combinations of Ues to Ring at Different Times of Day and Holidays Or Vacations
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Cisco BTS 10200 Softswitch Network and Subscriber Feature Descriptions, Release 7. 0 December 12, 2010 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-23031-03 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. Cisco BTS 10200 Softswitch Network and Subscriber Feature Descriptions, Release 7.0 Copyright © 2010 Cisco Systems, Inc. All rights reserved. CONTENTS Preface xi Introduction xi Organization xi Obtaining Documentation and Submitting a Service Request xii Document Change History xii CHAPTER 1 Network Features 1-1 Introduction 1-1 Interoperability 1-2 Numbering Plans and Dialing Procedures 1-2 Digit Manipulation 1-3 E.164 Dialing Plan Implementation 1-3 Casual Dialing (Dial Around) 1-5 Dial 1 Options for Local, Toll, and InterLATA Calls 1-5 Directory Services (411, 555-1212, and 0+ Listing Services) 1-6 Easily Recognizable Codes 1-6 Information Service Calls (900 and 976) 1-7 n11 support (211, 311, 411, 511, 611, 711, 811) 1-7 NRUF Reporting for NANPA Audit Support 1-8 Emergency Services (911) 1-9 Description 1-9 Important Provisioning Requirements 1-10 Feature Interactions 1-10 911 Overflow Announcement 1-11 Emergency ANI 1-11 Emergency 911 Trunk Connection Loss Alarm 1-11 Emergency Call Display 1-12 Emergency Callback 1-12 911 Ring Back 1-14 Feature Provisioning Commands 1-16 Operator Services 1-16 Numbers Used to Access Operator Services 1-16 Types of Services 1-16 Busy Line Verification (BLV) and Operator Interrupt (OI) Services 1-17 Cisco BTS 10200 Softswitch Network and Subscriber Feature Descriptions, Release 7.0 OL-23031-03 iii Contents SIP Triggers 1-20 Feature Limitation 1-20 Technical Description of SIP Triggers 1-20 Terminology Used in this Section 1-21 Off-Hook Trigger (Delayed and Immediate) 1-22 Termination Attempt Triggers (TAT_1 and TAT_2) 1-26 Subscriber Features 1-26 Failover Behavior 1-27 Feature Interactions for OHD Trigger 1-27 Feature Interactions for TAT_1 and TAT_2 Triggers 1-30 Provisioning Commands 1-31 Error Handling 1-32 8XX (Toll-Free Calling) 1-33 8XX Call Processing 1-34 Local Toll-Free Database 1-35 SCP-Based Toll-Free Services 1-36 Direct Calls to C-numbers 1-36 Provisioning Commands 1-36 Active Call Information Display 1-36 Alerting Notification to Third-Party Feature Server 1-37 Call Flow 1-37 Prerequisites 1-38 Restrictions and Limitations 1-38 Installation Considerations 1-38 Feature Provisioning Commands 1-39 Calling Party Number Options for Outbound SETUP Messages 1-39 Option to Send Billing DN as CPN for Outbound Calls 1-39 Option to Send Billing DN as CPN for Emergency Calls 1-40 Option to Send Redirecting Number as CPN for Redirected Calls 1-40 Dialing Parity (IntraLATA Toll Presubscription) 1-43 Local Number Portability (LNP) 1-43 DTMF Relay Based on RFC 2833—Call Agent Controlled Mode 1-44 Interfaces 1-44 Protocol Interworking 1-44 Availability of Legacy Behavior 1-46 Limitations 1-46 Conditions for Sending LCO for RFC 2833 Telephone-Events 1-46 Overlap Dialing 1-47 Feature Interactions 1-48 Cisco BTS 10200 Softswitch Network and Subscriber Feature Descriptions, Release 7.0 iv OL-23031-03 Contents Limitations 1-48 Industry Standards 1-49 Operating 1-49 Split-NPA 1-50 T.38 Fax Relay, Modem, and TDD Handling 1-51 Understanding the Fax, Modem, and TDD Handling Feature 1-52 MGCP/NCS Interface 1-52 SDP Attributes Support for T.38 Fax Relay 1-53 MTA DQOS Support for T.38 Fax Relay 1-53 Fallback to Audio Media when T.38 Negotiation Fails 1-53 Audio Restore After Successful T.38 Fax Transmission 1-54 T.38 Glare Handling 1-54 SDP Attributes Encoding Formats 1-54 SIP Support for Call Legs 1-55 Protocol Interworking 1-55 TDD Handling 1-56 Control Configuration 1-57 Limitations 1-57 Trunk and Line Testing 1-59 Trunk Testing 1-59 Testing Capability for 911 FGD-OS Trunks 1-61 Network Loopback Test for NCS/MGCP Subscriber Endpoints 1-62 Network Loopback Test for ISDN PRI Trunks 1-62 Sh Interface 1-63 Understanding the Sh Interface 1-63 BTS 10200 and HSS Communications 1-64 Sh Interface Commands 1-64 BTS 10200 Clustering 1-65 Limitations 1-66 Telephony Application Server 1-66 Limitations 1-67 Origination Processing 1-68 Termination Processing 1-70 Origination + Routing Processing 1-73 CHAPTER 2 Lawful Intercept and Enhanced CALEA Features 2-1 Introduction 2-1 General Description of Lawful Intercept Implementation 2-1 Lawful Intercept Provisioning Interface 2-1 Cisco BTS 10200 Softswitch Network and Subscriber Feature Descriptions, Release 7.0 OL-23031-03 v Contents Lawful Intercept Call Data Interface 2-2 Lawful Intercept Call Content Function 2-2 Enhanced CALEA Features 2-2 CALEA Enhancement Overview 2-3 Generic CALEA Enhancements 2-3 Surveillance for Calls Involving Multiple CMSs 2-4 BTS 10200 CALEA Interaction with SIP Endpoints 2-6 Interface Implementation between the BTS 10200 and Delivery Function Server 2-7 BTS 10200 CALEA Interaction with Centrex and MLHG Feature 2-9 CALEA Support for Calls within the Centrex Group 2-9 BTS 10200 CALEA Interaction with SIP Triggers Feature 2-9 CALEA Backward Compatibility 2-10 Compliance with CALEA Requirements in PKT-SP-EM1.5-I01-050128 Appendix A 2-12 Compliance with CALEA Requirements in PKT-SP-CMSS1.5-I01-050128 Section 7.7.2 2-18 CHAPTER 3 Subscriber Features 3-1 Introduction 3-1 Interoperability 3-2 Subscriber Feature List 3-2 Call Forwarding Features 3-6 Call Forwarding Enhancements 3-7 Types of Call Forwarding Features 3-7 Call Forwarding Unconditional (CFU) 3-7 Call Forwarding Variable for Basic Business Group (CFVBBG) 3-14 Remote Activation of Call Forwarding (RACF) 3-15 Remote Call Forwarding (RCF) 3-16 Call Forwarding Busy (CFB) 3-17 Call Forwarding No Answer (CFNA) 3-23 Call Forward Not Reachable (CFNR) 3-30 Call Forwarding Combination (CFC) 3-37 Call Waiting Features 3-45 Limitations 3-46 Call Waiting (CW) 3-46 Cancel Call Waiting (CCW) 3-49 Calling Identity Delivery on Call Waiting (CIDCW) 3-50 Call Waiting Deluxe (CWD) 3-52 Calling Identity Features 3-55 Calling Identity Delivery 3-56 Calling Line Identification Presentation (CLIP) 3-56 Cisco BTS 10200 Softswitch Network and Subscriber Feature Descriptions, Release 7.0 vi OL-23031-03 Contents Calling Identity Delivery Blocking (CIDB) 3-58 Calling Line Identification Restriction (CLIR) 3-61 Direct Inward/Outward Dialing for PBX 3-64 Analog DID for PBX 3-65 DOD For PBX 3-65 Hostage Negotiation 3-66 Long Duration Call Cutoff 3-67 Feature Interaction 3-68 Multiline Hunt Group (MLHG) 3-71 Hunting Sequence 3-71 Enhanced MLHG Feature 3-74 Assigning and Activating MLHG Features 3-76 MLHG Provisioning Options and Use Cases 3-77 Terminal Make Busy and Group Make Busy Features 3-79 Special Hunting Treatment for SIP Subscribers 3-80 Treatment of Outbound Call Features 3-81 Treatment of Inbound Call Features 3-82 MLHG Nonhunt 3-90 Billing for MLHG 3-90 Basic Provisioning Procedure and CLI Reference 3-90 Single Number Reach 3-91 Single Number Reach Feature Description 3-91 Feature Interactions 3-94 Prerequisites 3-106 Features for Centrex Subscribers Only 3-106 Call Hold (CHD) 3-106 Call Park and Call Retrieve 3-109 Call Pickup (CPU) 3-110 Direct Inward/Outward Dialing for Centrex 3-114 Directed Call