sign in sign up
<<
Home , Brigadier General, Finnish military ranks, Icelandic Coast Guard, Royal Danish Navy

Register and pay to attend by 19th APRIL 2013 and receive up to €100 off

Defence IQ is proud to present, in association with the Royal College

Royal Danish Defence College, , 21st-23rd May 2013 CONFIRMED SPEAKERS INCLUDE: Stig Oestergaard Jonathan Spaner, Director, Nielsen, , Arctic Command Emerging Policy, Guard Rear Nils Wang, , Royal Danish Kevin Oliver, Deputy Defence Academy Commander 3 Commando , Georg Kr. Lárusson, Director General, Icelandic Commander Morten Jorgensen, Chief of Operations, Norwegian General Alexander Coast Guard Meinzinger, NORAD Deputy Director, Strategy, Policy & Plans, Royal Commander Risto Jääskeläinen, Canadian Forces Head of Coast Guard Unit, The Finnish

“Reassessing how “This is an exciting cooperation should be program, examining in the future is very key security issues important… it’s everything!” within the High North” Rear Admiral Nils Christian Wang, Professor Rolf Tames, Director, Commandant, Royal Danish Defence Academy Geo-Politics in the High North Pre-Conference Workshop Day 21st May 2013 Workshop One: 09:30-12:30 Workshop Two: 13:30-16:30 “Ice Free Does Not Mean Ice Free” The Tyranny of Time and Distance ‘Ice Breaker – Understanding the Arctic Sea Ice – Improving Arctic Communications Networking Led by Professor Stein Sandven, Director, Led by Dr Beate Kvamstad, Arctic Drinks Reception’ courtesy of S Nansen Environmental and Remote Communications Project, The Norwegian T Sensing Center, Technology Research Institute Kinetics.

Attend both workshops and receive a VIP tour of the Royal Danish Defence College

Sponsors www.arcticpatrolandrecon.com Top reasons to attend Providing you with an insight into current capabilities and future requirements of the Arctic nations, in Dear Colleague, order to keep pace with the changeable Arctic On behalf of myself, the Royal Danish Defence College and Defence environment IQ, I would like to invite you to join us for the inaugural Arctic Patrol and Reconnaissance event in May this year. Hear about the challenges For all of us, the changing Arctic environment poses serious question to be overcome in order to over our national security; as more maritime passageways emerge, develop effective situational what impact will this have on traffic in the region and the access awareness in the Arctic to natural resources? Not to mention the rising threat of criminal and apply these to your own activity in the region. Our nations are acting now to improve programs and developments long-term security for all of us in the Arctic, and Arctic Patrol and Reconnaissance offers us a fantastic forum to discuss these Increase your understanding challenges in greater detail. of space-based Arctic I look forward to joining with my colleagues from Denmark, Norway, surveillance and the benefits the United States, Canada, , and the European this offers for operational Union in discussing how we can overcome the many problems we planning and maritime currently face in the Arctic. Improving situational awareness must be top of that list as we strive to improve not only our communication security abilities but our understanding of the tactical picture. Put into practice the often On the operational level, I welcome the opportunity to discuss quoted policy of increasing the challenges posed by the Arctic – particularly for our surface multi-national co-operation ship community as that is where our focus must turn as ice-melt in the Arctic by meeting continues. Finally, I’m certain that we all relish the opportunity to learn about how the key Arctic nations see their Arctic Strategies and sharing ideas with developing in the coming years. key members of the Arctic security community and All-in-all I am confident that our Arctic event will offer us the best learning first hand about possible forum for improving our Arctic capabilities and fostering greater international cooperation. recent multi-national exercises I sincerely hope that you can join us and look forward to welcoming you to Copenhagen.

Very Respectfully, Ps. Don’t forget to sign up for the MEDIA PARTNERS pre-conference workshops! (see page 3 for more details) Captain Henrik Kudsk Conference Chairman Special Arctic Advisor to the Admiral Royal Danish Fleet

For more news, articles, podcasts and white papers on Arctic Patrol and Reconnaissance, visit: www.arcticpatrolandrecon.com

Tel: +44(0)20 7368 9737 Email: [email protected] Register and pay to attend by 19th APRIL 2013 and receive up to €100 off PRE – CONFERENCE WORKSHOPS: 21st MAY 2013 Workshop One: 09:30-12:30 Workshop Two: 13:30-16:30 “Ice Free Does Not Mean Ice Free” The Tyranny of Time and Distance – – Understanding the Arctic Sea Ice Improving Arctic Communications

Led by Professor Stein Sandven, Director, Nansen Led by Dr Beate Kvamstad, Arctic Communications Environmental and Remote Sensing Center, Norway Project, The Norwegian Marine Technology Before we can even begin to discuss operations Research Institute in the Arctic region, it is of vital importance that The Arctic environment is unlike any other. It we understand the very environment we prepare poses huge challenges for anyone operating in this to operate in. Time and time again, Arctic Surface environment. Aside from the obvious problems posed Ship have told us that “Ice-Free by the Arctic, communications are severely affected does not mean ice free” and that unmapped and in this region. If solutions to the communication misunderstood ice offers the biggest danger to problem are not developed – the safety of anyone operations in the Arctic. entering the Arctic is in jeopardy. This workshop will provide you with a detailed This workshop will explore the problems of understanding of Arctic sea-ice, with key insights into communication in the Arctic whilst exploring possible the challenges of mapping and understanding the ice. solutions to the problem which, if successfully As Director of the Nansen Institute, Professor implemented, will increase the protection of our Sandven is one of the world’s leading experts in Arctic territories, but more importantly, save lives. mapping and understanding sea-ice. This workshop By attending this workshop, you will: will offer you a unique opportunity to gain critical • Leave with a detailed understanding of the knowledge to help with operating in Arctic waters. problems affecting communication in the Arctic, By attending this workshop you will: both for and conventional communication • Understand the make-up and behaviour of Arctic • Learn about the requirements needed to improve sea ice communications in the Arctic maritime • Develop a working knowledge of sea ice • Discover the cutting-edge developments in Arctic classification, drift and thickness to aid you communications, including ship-shore, ship-ship when operating in these waters and on site communication • Increase your understanding of sea-ice sensing and mapping in order to be able to fully prepare for the arctic seas Attend both workshops and • Learn about the advancements in both satellite based sea-ice mapping and underwater sea-ice sensors in receive a VIP tour of the Royal order to take these lessons and apply them to your own Danish Defence College strategies for mapping the Arctic ice

Participants of the Arctic Patrol & Reconnaissance conference are cordially invited to attend the highly anticipated ‘Ice Breaker Networking Drinks Reception’ at the Admiral Hotel in Copenhagen, courtesy of ST Kinetics. Commencing the evening prior to the conference, the networking drinks reception will be an enjoyable, relaxed occasion, providing an invaluable opportunity to meet with fellow participants before the event. On behalf of Defence IQ and ST Kinetics, we look forward to welcoming you to this complimentary social event.

ONLINE COMMUNITIES Follow Defence IQ @DefenceIQ to keep up to date with news and developments on Arctic Patrol and Reconnaissance #Arctic13 Join Defence IQ World Defense Community on LinkedIn Read the Defence IQ blog authoritative news source for high quality and exclusive commentary and analysis on global defence and military-related topics defencesummits.wordpress.com For more information on the conference programme and speaking opportunities, contact Mark Eastwood: [email protected]

Book Early For Best Possible Pricing! See Back Page For Full Pricing Details Main Conference DAY ONE: 22nd MAY 2013

08.30 Coffee and Registration • The implication of the Arctic environment on 09.00 Chairman’s Welcome and Introductory Remarks logistics – the importance of forward planning • Operating in unchartered waters – Turbo Tactic Arctic Security and Strategy vs. Navigational 09.10 Welcome to Copenhagen and Introduction to • Further operational considerations Danish and the Arctic Lt Cdr. Jens Peter Holst-Andersen, Royal Danish • Welcome remarks representing Commander Nilsson, • The Kingdom of Denmark’s Arctic Strategy 2011-2020 Commanding of the Knud Rasmussen Class. • Establishing the Arctic Command and Arctic Task Force 14.30 System Integration – a cost-effective concept to Stig Oestergaard Nielsen, create enhanced capabilities Commander, Arctic Command • The Integrated Mission Management System concept Representing General Peter Bartram, Chief of • Integrated Mission Management System for the Defence, Danish Defence ’s new OPV 09.25 The Arctic Security Challenge: A Danish Perspective Jaakko Savisaari, CEO • Historical overview of the Arctic, in relation to Atlas Elektronik Finland Denmark 15.00 Networking Coffee Break • The current challenges faced in maintain a military presence in the Arctic 15.30 Ice-Breaking with the Finnish Coast Guard’s • Implications of a changing environment and the off-Shore Patrol Vessels impact this will have on Defence requirements • Introduction to OPV Ice-breaking capabilities and • The foreseen future challenges of maintaining reinforced hull security in the Arctic and the steps needing to be • Providing the required engine power – high tech taken to improve that security propulsion systems Rear Admiral Nils Wang, Commandant, Royal • Warming the decks to melt ice to prevent Danish Defence Academy hull damage • Lighting requirements for operations in darkness 10.00 SAAB Industry Presentation • Challenges for utilising on-board equipment in Mr Erik Winberg Senior Director, all temperatures particularly hijabs, cranes and Business Development - Airborne Surveillance lifesaving systems 10.30 Networking Coffee Break Commander Risto Jääskeläinen, Head of Coast 11.00 Arctic Security and the United States Guard Unit, The Finnish Border Guard • Introduction to United States current thinking and 16.00 The Arctic – The Present Capabilities approach towards the Arctic and Future Requirements of Norway’s Arctic Vessels • Overview of the recent Arctic Report • Overview of the fleet Arctic-capable fleet of the • The current security challenges faced in the arctic and the future challenges expected to emerge • Operational perspective from the acclaimed • Options for improving security in the Arctic region svalbard Class vessels and the utility of this Captain Jonathan Spaner, Director, Emerging vessel in Arctic waters Policy, United States Coast Guard • Reflections on the Nordkapp Class and it’s 11.30 Canada, The United States and NORAD challenges in Arctic/High Nordic waters – Arctic Cooperation • Thoughts on delivering the replacement for the • The role of NORAD in the High North nordkapp Class and the procurement • Developing the Tri Command Framework for Arctic challenges ahead cooperation between USNORTHCOM, Canadian Commander Morten Nyheim Jørgensen, Chief of Joint Forces HQ and NORAD operations, Norwegian Coast Guard • The future of NORAD in the Arctic – expanding Commander Trond-Inge Bogstrand, Head of the role Coast Guard Department, Norwegian Defence Michael Addy, Doctrine Branch NORAD and Logistics Organization (NDLO) Naval Systems USNORTHCOM 16.30 Repair and Re-fit – The US Approach to 12.00 The European Union’s Approach to the Arctic Icebreaking Capabilities in the Arctic • Introduction to the EU’s Arctic Forum – increasing • An introduction to the ice-breaking capabilities of the presence of the European Union in Arctic issues the US Coast Guard • The work of the Arctic Forum, the rising issue • The decision to upgrade, and refit, the Polar Star of Arctic Security and the challenges this and the issues surrounding this upgrade presents to all nations • The temporary refit and subsequent • Overview of the recent Arctic Report and decommissioning of the Polar Sea – implications for possibilities for expanding the remit and the future of US ice-breaking capabilities in the Arctic engagement of the EU within the Arctic region • The future ice-breaking requirements of the Mr Steffen Weber, Secretary General EU ARCTIC united States forum and Chief Adviser on the Arctic Report, Commander Kristen L. Serumgard European Union Arctic Forum office of Cutter Forces, ATON & Capabilities Division, United States Coast Guard 12.30 Networking Lunch 17.00 Industry Panel Session – Operational and Design 13.30 Senior Officers Panel Session – The Future of Considerations for Surface Ships in an ever Arctic Maritime Security changing Arctic environment Participants Include: • How do we plan and prepare for an environment Alexander Meinzinger, NORAD that is constantly changing? Deputy Director, Strategy, Policy & Plans, Royal • The importance of strengthened hulls, what trade Canadian Forces off must we give in manoeuvrability in order to Nils J. Holte Chief of Plans, Norwegian protect the hull from floating ice? Joint Forces • What considerations must we factor in when Captain Henrik Kudsk, Special Arctic Advisor to the considering the logistical side of long-term , surface patrols in the Arctic? The Challenge of the Arctic for Surface Vessels • Maintaining a viable life-cycle – as the Arctic 14.00 Towards Sustained Operations in the Arctic – changes, how do we ensure our vessels can adapt the Danish Knud Rasmussen Class to the new environment – Modularity? Multi-role? • Design considerations for the hostile Refit and Upgrade? environment – design to task 17.30 Chairman’s Comments and Close of Day One • Affordable Manning and the implications this has for vessel design

Interested In Sponsoring Or Exhibiting? Email [email protected]

*Provisionally Confirmed Don’t forget to sign up for the pre-conference workshops when registering for the conference Main Conference DAY TWO: 23rd MAY 2013

08.30 Coffee and Registration 14.10 Improving Arctic Communications – A Vital Requirement 09.00 Chairman’s Welcome and Introductory Remarks • The unique challenges posed by the Arctic for communication 09.10 The Operational Challenges of the Arctic • The work currently being undertaken to improve the – A View from Arctic Command viability of Arctic communications • Introduction to the recently formed Arctic Command • The future of communications in the Arctic – and the remit of it’s operations requirements needing to be fulfilled in order to • The logistical challenges of deploying to remote vastly improve safety and effectiveness. arctic areas – the importance of planning, Dr Beate Kvamstad, Arctic Communications preparation and delivery in a region with little Project, The Norwegian Marine Technology to no infrastructure Research Institute • The operational challenges faced when conducting exercises and operations in the remote Arctic – the 14.40 Networking Coffee Break challenge of situational awareness, communications and Arctic weather Towards Multi-National Co-Operation • Future requirements for overcoming the current in the Arctic: The Path Led by SAR arctic challenges Major General Stig Oestergaard Nielsen, 15.10 The Operational Challenges of Conducting Commander, Arctic Command SAR Operations and Patrol in the Arctic • Introduction to the role of the Joint Rescue 09.40 The – The Challenges of coordination Centre taking on an Increased Role in the Arctic • The importance of the role with the Arctic Council • A brief overview of the Icelandic Coast Guard and and multi-national co-operation the recent increase in an Arctic role • Overview of the challenges of conducting operations • The increase in patrol and surveillance duties of involving rotary-wing and surface vessels in the the Icelandic CG and the challenges this has brought unpredictable and uncharted Arctic regions to current platforms. • The future requirements of the Centre in order to • Introduction to future platforms, particularly the improve operational effectiveness and situational forthcoming Por class Patrol Vessel awareness to increase the success, and safety, • Overview of the operational challenges currently of missions facing the Icelandic CG in the Arctic and further tore Wangsfjord, Director, Joint Rescue steps needed to improve capabilities in the reigon Coordination Centre, Norway Rear Admiral Georg Kr. Lárusson, Director General, Icelandic Coast Guard 15.40 SAREX Sea 2012 • Greenland Command’s Multi-National and Whole of 10.10 Role of All-Terrain Vehicles for Land-Based government Exercise addressing the Challenges of Arctic Operations Deploying, and Operating, in the Remote Arctic. • The need for land-based platforms that can carry • Overview of the exercise and the “Whole of out parallel and complementary missions under government Approach” - 5 Arctic states 4 ships, extreme climatic conditions across difficult terrains 13 and 1000 personnel. • The Bronco ATTC, as are versatile, multirole • Conclusions on factors and conditions for both platform with low ground pressure, good all-terrain sustained operations and for near term performance and payload capability. reinforcement into the Arctic. • Undertaking a multitude of roles with the Bronco Captain Henrik Kudsk, Special Arctic Advisor to including security operations, resupply operations, the Admiral Royal Danish Fleet survey, communications, , disaster relief and logistics, as well as maintenance 16.10 Panel Session – The Future of Arctic Maritime and protection of installations. Security and International Partnership Senior Representative, ST Kinetics • Where, and how, can we improve our stated commitment to improving international co 10.40 Networking Coffee Break operation in the Arctic • How can we improve Arctic infrastructure in 11.10 Session Reserved for UK Royal Marines order to develop our shared communication – Confirmed Presentation and data networks? • Is there opportunity to take the lessons learned and Satellite Reconnaissance and the successes of our joint SAR efforts and apply Communications in the Arctic them to more military-based operations • Finally, how can we absorb everything we have 11.40 Session Reserved for the Canadian Polar discussed at this event and make a conscious effort Epsilon Project* to develop our partnerships ahead of Arctic 14? 12.10 The European GMES Program and Arctic Surveillance 16.40 Chairman’s Closing Remarks and End of Conference • Introduction to the European GMES Program – global Monitoring for Environment and Security • The importance of space-based surveillance for security and safety • The current status of the GMES program – dedicated missions and future plans Defence IQ is an authoritative news source for high • The role of GMES in Arctic security and safety quality and exclusive commentary and analysis Mr. Rui Meneses, Policy Officer for Security on global defence and military-related topics. Services, GMES-Copernicus Unit, European Commission Sourcing interviews and insights directly from senior military and industry professionals on air 12.40 Networking Lunch defence, cyber warfare, armoured vehicles, naval defence, land defence and many more topics, 13.40 The Norwegian Approach to Space-Based Defence IQ is a unique multimedia platform to Maritime Surveillance discuss and learn about the latest developments • Introduction to the Automatic Identification System within the defence sector. (AIS) program at FFI So join over 60,000 defence professionals to access • Utilising Synthetic Aperture (SAR) data to all the exclusive video interviews, podcasts, articles establish a recognised maritime picture and whitepapers that are available and updated on • Developing this technology for the Arctic security a daily basis. challenge Join today for free by signing up on our website: Dr Richard Olsen, Chief Scientist, Space, FFI www.DefenceIQ.com Tel: +44(0)20 7368 9737 Email: [email protected] Arctic Patrol & Reconnaissance 2013 Sponsors:

Saab serves the global market with world leading products, services and solutions ranging from military defence to civil security. Saab has operations and employees on all continents and constantly develops, adopts and improves new technology to meet customer’s changing needs. Research, development and production are carried out in , South Africa and Australia, but thanks to its strengths and strategic partnerships, Saab has the world as its market.

ATLAS ELEKTRONIK Finland Oy is a young, agile and capable provider of tailored Combat and Mission Management Systems for domestic and foreign customers and support services for existing systems. We provide Integrated Mission Systems to , coast guards and other operators of integrated systems with situational awareness, command functionalities and special needs like control, oil reconnaissance and recovery, maritime survey. Our’s is a concept of systems from large bridge systems to one-console systems consisting of navigation, mission management systems and communications (multi-link functionality available) integrated with customer tailored systems. This concept can give you corvette level capabilities on small ships and boats.

Singapore Technologies Kinetics Ltd (ST Kinetics) is the land systems and specialty vehicles arm of ST Engineering. We are one of Asia’s leading land systems and specialty vehicles companies, with a strong portfolio of products and services for the defence, homeland security and commercial markets. Our capabilities cover the full spectrum value chain of design and development, systems integration, production, aftersales support and through-life management. ST Kinetics’ defence solutions help maintain the peace of nations by enhancing the effectiveness of soldiers, giving them greater protected mobility and a wider choice of firepower.

• Whether it’s the opportunity to reduce shipping times to Asia by 40% or to reach the estimated 1 billion barrels of untapped oil north of the Arctic Circle, the continued ice-melt in the Arctic region is whetting the appetites of governments and companies alike. • The expected increase in traffic means that security in the Arctic is becoming a real issue for the first time since the height of the Cold . But, Arctic nations have failed to maintain an appropriate Arctic readiness over the past decades and are now focused on improving their current capabilities. • From the $1 billion allocated to improve the Canadian Arctic presence to the Danish government’s approval to build a third hull in the Knud Rasmusen Class, Arctic procurement If you would like to sponsor and improvement has returned to the agenda. Whether your company is a market-leader or exhibit at Arctic Patrol and Reconnaissance 2013 in the Arctic regions, or a SME looking to exploit this new stream of investment, Arctic Patrol call Richard Brookes on and Reconnaissance offers you a unique global opportunity to come face to face with key +44 (0) 207 368 9416 or arctic decision makers. email: [email protected]

Reasons you should sponsor Arctic Patrol and Reconnaissance to improve your business: 1 Thought Leadership: 2 Branding: 3 Featured Networking Events: With an expected audience of senior We bring together buyers and suppliers Focused and high level, our events will military customers and decision in a tailored location with unbeatable provide you with the perfect environment makers from across the globe, facilities for on-site branding and to initiate new business relationships Defence IQ events enable you to exposure. Furthermore, our dedicated and achieve face to face contact that build your reputation as a market marketing team can help you achieve overcrowded tradeshows cannot deliver. leader in your chosen domain your promotional aims in the months Sponsorship opportunities range from through speaking sessions and leading up to the conference with exhibition stands to sponsored lunches, subject specific conference streams, extensive e-mail campaigns and cocktail receptions, gala dinners and a workshops and focus days tailored web coverage host of informal social networking events.

Book Early For Best Possible Pricing! See Back Page For Full Pricing Details Register and pay to attend by The Royal Danish Defence 19th APRIL 2013 College, Copenhagen 5 Ways to and receive up Pre-conference Workshops: to €100 off 21st May 2013 Register WEB: Main Conference: www.arcticpatrolandrecon.com 22nd and 23rd May 2013 Email: [email protected] PHONE: To speed registration, please provide the priority code located on the mailing label or in the box below. +44 (0)207 368 9300 My registration code PDFW Fax: +44 (0)207 368 9301 Please contact our database manager on +44(0) 207 368 9300 or [email protected] quoting the registration code above to inform us of any changes or to remove your details. Post: your booking form to Military/Government/Public Sector Book & Pay by Standard Defence IQ Rates *** 19th April 2013* Price 2nd Floor, 129 Wilton Road London SW1V 1JZ Main Conference Save €50 €1,149 + VAT & 2 Workshops €1,099 + VAT Team Discounts Main Conference Save €50 €1,099 + VAT & 1 Workshop** €1,049 + VAT IQPC recognises the value of learning in teams. Groups of 3 or more Save €50 €899 + VAT booking at the same time from the same company receive a 10% Main Conference Only €849 + VAT discount, 5 or more receive a 15% discount, 7 receive a 20% discount. Only one discount available per person. Book & Pay by Standard Standard Industry Rates 19th April 2013* Price VENUE & ACCOMMODATION Venue: Main Conference Save €100 €3,199 + VAT & 2 Workshops €3,099 + VAT The Royal Danish Defence College, Defense Academy, Svanemoellen Barracks, Ryvangs Allé 1, 2100 Copenhagen, Denmark Main Conference Save €100 €2,999 + VAT Ph: +45 3915 1515 & 1 Workshop** €2,899 + VAT Accommodation: Save €100 Main Conference Only €2,599 + VAT Travel and accommodation are not included in the registration fee. €2,499 + VAT However, a number of discounted rooms are available at the: Copenhagen Admiral Hotel - Toldbodgade 24 – 28, DK-1253 Danish VAT is charged at 25%. VAT Registration #: DK 1227 2626 *To qualify for discounts, payments must be received by the early bird registration deadline. Early booking discounts are not valid in conjunction with any other offer. Copenhagen K. Phone +45 33 74 14 14 **Please select your choice of workshop(s): 1 2 Single room rate per night incl. breakfast at DKK 1155, Double room *** Military and government discounted rates apply to serving military officers, government and university personnel only. All serving /Flag Officers 1 Star and above may attend the conference free of charge. Please contact [email protected] for further details. rate per night incl. breakfast at DKK 1540. To book accommodation, This offer can not be combined with any others and is not transferable please visit www.admiralhotel.dk, choose the arrival and departure date in the calendar on the website and type ARCGRP in the Promotion Code field. Please make your reservation before 20th April 2013. Delegate Details - Simply complete this form and Click submit After this date rates and availability cannot be guaranteed Please photocopy for each additional delegate Mr Mrs Miss Ms Dr Other Rank First Name

Family Name Job Title Free Online Resources To claim a variety of articles, podcasts and other free resources Tel No. please visit www.arcticpatrolandrecon.com Email Digital Conference On CD-ROM Yes I would like to receive information about products and services via email A digital version of the conference proceedings, including all IQPC Point of contact presentations, is available to buy. Recent digital conferences available Organisation £599 +VAT each Maritime Reconnaissance and Surveillance 2012 Nature of business Surface Warships 2012 Airborne ISR 2012 Address Off Shore Patrol Vessels EU Postcode Country I have filled out credit card details below For further information please call 0207 368 9300 Telephone or email [email protected] Fax Terms and Conditions Please read the information listed below as each booking is subject to IQPC Ltd standard Approving Manager terms and conditions. Payment Terms: Upon completion and return of the registration form, full payment is required no later than 5 business days from the date of invoice. Name of person completing form if different from delegate Payment of invoices by means other than by credit card, or purchase order (UK Plc and UK government bodies only) will be subject to a €65 (plus VAT) per delegate processing I agree to IQPC’s cancellation, substitution and payment terms fee. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received. IQPC Cancellation, Special dietary requirements: Vegetarian Non-dairy Other (please specify) Postponement and Substitution Policy: You may substitute delegates at any time by providing reasonable advance notice to IQPC. For any cancellations received in writing not Please indicate if you have already registered by: Phone Fax Email Web less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference which must occur within one year from the date of issuance of Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking. such credit. An administration fee of 10% of the contract fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. In the event that IQPC cancels an event for Payment Method any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within Total price for your Organisation: (Add total of all individuals attending): one year from the date of cancellation. In the event that IQPC postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will Card Number: VISA M/C AMEX receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations.

: 22478.001 : There are no refunds given under any circumstances. IQPC is not responsible for any loss Exp. Date: Sec: or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, Name On Card: rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or Billing Address (if different from above): impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency. Please note that while CO D E City/County/Postcode Cheque enclosed for: € (Made payable to IQPC Ltd.) speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations (Please quote 22478.001 with remittance advice) of the speakers and/or topics. As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. IQPC Bank details Account No: 59090618 IBAN Code: GB98 MIDL 4005 1559 0906 18 Any substitutions or alterations will be updated on our web page as soon as possible. Discounts: All ‘Early Bird’ Discounts require payment at time of registration and before Sort Code: 40 05 15 Swift Code: MIDLGB22 Account name: International Quality & Productivity Centre Ltd. the cut-off date in order to receive any discount. Any discounts offered by IQPC (including

ERENCE Bank: HSBC Bank Plc, 67 George Street, Richmond, Surrey TW9 1HG, team discounts) also require payment at the time of registration. Discount offers cannot be combined with any other offer. PAYMENT MUST BE RECEIVED

CON F PRIOR TO THE CONFERENCE