Best Solutions for Your Secure ID Documents

PAYMENT GOVERNMENT PUBLIC TRANSPORT ENTERPRISE RETAIL Discover a Service Tailored to Your Needs

Issuing an electronic ID document is a complex process. It requires not only a well-matched system and synchronisation of hardware and software elements, including a secure featured card body, operating system and applications, but also a data generation system and personalisation solutions. Depending on the security level, additional PKI infrastructures, certificate management and automated fingerprint identification systems (AFIS) have to be installed together with a customized card management system (CMS). Our experts start by analyzing your specific situation and the requirements of your ID project. In partnership with you, we develop a service tailored to your needs. You know what you want; we know what you need and we know how to achieve it.

Trusted Service Management for Mobile Transactions

Applications

Consulting & Project SECURITY Management

Smart Card TECHNOLOGY Production QUALITY Chip Operating Systems Smart Card Design Installation & Support of Personalisation Systems The Overall Package for Your ID Requirements

Consulting and project management Years of experience in ID projects have taught us what our clients need. Our skilled project management team can guide you through the process of implementing your electronic ID document system – from the first steps of analyzing the requirements to the finish, when the brand new cards are launched and the standard issuing process starts. Austria Card’s ID project experts will evaluate the systems and machines and provide professional advice regarding the required machinery. Each project has its special aspects. If more parties are involved, our detailed specifications of interfaces make sure all elements fit together smoothly. Personalisation is an important issue. Our project managers make sure you get the perfect personalisation solution for your electronic ID documents.

Smart card design We understand your smart ID card as the representation of your organisation. It has to provide utmost security combined with an appealing design. Our security card designers skilfully include a well-balanced mix of security features in your card design which creates a unique and forgery-proof smart ID document.

Chip operating systems The operating system is the heart of your smart ID document. At Austria Card, we know it is essential to have the right heart in place. Therefore, Austria Card offers native as well as open operating systems. ACOS, Austria Card’s native ACOS-ID system, is available for contact-based, contactless and Dual Interface solutions. ACOS forms a closed system and consequently offers extra security. Our in-house development team is flexible to your needs and provides customized applications and functionalities for your smart ID document. All open systems contained in the ACOS-ID range guarantee absolute independence. Standardized applications ensure international compatibility and leave ample space for all kinds of adaptations.

Applications Our applications are designed to make life easier. National Security, Security on the Road or Social Security … – whatever your purpose, we provide the applications you need, be it customized or standardized.

Smart card production Austria Card’s high quality production process stands the test with each one of the 70 million smart card products per year. Card materials have to be chosen carefully to sustain the stress of a life cycle on the one hand and provide a broad range of applicable design features on the other hand. We help you to choose the right card material for your purpose. Smart Solutions Not Only for Smart Cards

Smart card personalisation including key management We use electronic and optical personalisation to make every smart card personal. You can choose from a wide range of personalisation options. Whether you prefer embossing or engraving, thermotransfer printing or thermosublimation will depend on aesthetic, functional and security aspects. For whichever technology you opt, security is of utmost importance when handling personal data. At Austria Card, cardholder’s personal information is processed under strictest security measures. Secure exchange of electronic keys guarantees the protection of cardholder data during the data transfer. Our HSM (Hardware Security Module) developed according latest security technology, encloses the data and prevents any unauthorised access.

Installation and support of personalisation systems National law or other regulations may prohibit the transfer of personal data across national borders, so that in such projects sensitive data must be processed locally. Austria Card enables the local personalisation centre to personalise electronic ID cards within its own national territory. Our team provides extensive know how in implementing your personalisation system. Depending on the project scope, this can include the development of a requirement specification, implementation, installation and support. Also card finishing – sorting, inspecting and mailing – can be applied.

Trusted Service Management for mobile ID applications The use of a mobile phone as a means of identification is gaining acceptance and popularity. But also for mobile identification technologies security is essential. Austria Card’s Trusted Service Management (TSM) increases protection by helping providers to securely distribute and manage contactless services for their customers. Government

Together We Can Build a Safer Future

PAYMENT GOVERNMENT PUBLIC TRANSPORT ENTERPRISE RETAIL Austria Card – Your Partner in Security

The world has become smaller. People cross continents within a few hours. They leave their native country Why secure and smart ID documents? to take on a job thousands of kilometres away or sell their products in America as well as in India. Migration Qualifi ed identifi cation (e.g. biometric and mobility are important factors in modern society. features) As we can no longer rely on personal acquaintances, objective and reliable identifi cation is essential. Identity theft prevention

Secure access (e.g. to eGovernment Identifi cation – Authentication – Integrity services of fi nancial institutions) Electronic ID documents provide the most effective means to verify a person’s identity. But identifi cation is Increased comfort (e.g. easier and faster not the only purpose of smart ID documents. The chip online identifi cation) embedded in such documents and the applications behind it also enable the cardholder to log in at Rationalisation of standard processes (e.g. clearance, identifi cation for purchases secure electronic portals (authentication) and to sign with age limits) documents securely (integrity).

Simplifi ed administration (e.g. social Secure systems – like smart ID systems – require programmes) reliable partners. Austria Card is a renowned supplier of smart documents. Our vast experience in the Compliance with international standards management of ID projects makes us your perfect partner in security. Government

A Wide Range of Products to Meet Your Needs

Austria Card’s ACOS-ID product range was developed It is up to you to make your choice between PVC, to suit the requirements of all ID purposes. The elements polycarbonate or an alternative card material for the and options of ACOS-ID are as manifold as its fields of card body and combine it with a set of security features application. that emphasise the card design and help to prevent ACOS-ID products consist of a card body containing fraud. a chip with an operating system and one or more applications. Each part – card body, operating system If you prefer contact-based, contactless or Dual Interface and application – offers a variety of options to make smart ID cards, a native operating system or an open sure your smart ID solution is tailored to your needs. platform: ACOS-ID leaves nothing to be desired.

Fields of Application

National Security Security on the Road National Defense Security Social Security Education Security

National Identity Card Driving Licence Military Identity Card Social Insurance Card Student ID Card

Residence Permit Digital Tachograph Police Identification Health Card School Card

Refugee Card Vehicle Registration Card Weapon License Health Professional Card

Immigration Card Work Permit

Seafarer’s Card Retirement Card

Voter Registration Card Trust Us to Tackle Your Security Threats

A crucial aspect for the design of secure ID documents To protect smart ID cards against fraudulent use, is awareness of all forms of security threats. The aim Austria Card uses optical as well as logical security of fraudulent manipulations can be the creation of aspects. The combination of various security features false identities or access to funds or data. To reach this increases security signifi cantly. goal, different forms of manipulation are used, be it Chips contained in Austria Card’s smart ID cards counterfeiting, faking, alteration or lookalike. are certifi ed according to the highest security standards. Personalising smart ID cards also requires implementation of the highest security measures to Design of ID cards – fi ghting security threats guarantee the integrity of data. Austria Card’s inhouse personalisation process is certifi ed according to the Lookalike strictest security standards.

Applied Personalisation Alteration Technology Faking

ID Card

Individual Personal Person Data Data Chip: Biometric Applied Data Security Individual Features Mass Person Storage Reproduction

Counterfeiting

Key Threat Security Target Government

High Security Demands High Technology

At Austria Card, we have extensive experience in sup- plying a wide range of contact-based, contactless and Dual Interface cards. For more than 20 years, Austria What makes our cards special? Card has been developing software for smart cards in its inhouse Research and Development department. Consulting: Our experienced project Experts in cryptography, security applications, oper- management team guides you through ating system and software testing work together to your project design products complying with the highest technical standards. Variety: Austria Card offers a broad range of security features even for We cooperate with governmental as well as enterprise polycarbonate cards and retail-based organisations. Many of our customers demand high levels of security – both for the produc- Flexibility: We offer native as well as tion process as well as for the product itself. Austria open operating systems Card’s compliance with international standards shows that we meet those demands. But we even go further: Customization: Highest customization periodical audits of production processes and product of card application through our quality as well as a continuous innovation process experienced development team on make sure latest state of the art standards are met - and native ACOS or JAVA based applets exceeded. Meet Your Electronic Demands with ACOS-ID

Electronic identity documents have significantly Complying with international standards gained importance. Machine-readable electronic Our ID documents meet the security requirements passports facilitate automated processes and of both the EU and the International Civil Aviation reduce queues at border control. Electronic ID Organisation (ICAO), an NGO body under the cards containing additional applications can United Nations that sets standards for travel be used for online services as well as standard documents. identification purposes. An electronic ID card has sensitive data - typically In order for these documents to be read a digital facial photo and two or more fingerprint electronically, they need to be equipped with an images - stored on a contactless high security embedded chip containing an operating system microchip inside the document. and applications. The operating system secures the On an ICAO and EU compliant ePassport, this correct operating of the chip hardware, whilst the information needs to be protected by different application provides the functionality. types of security layers. These include passive authentication (PA) to prove data integrity, Our solution to electronic ID documents, ACOS-ID, basic access control (BAC) for data privacy, has been sold more than 40 million times since its active authentication (AA) for copy protection and introduction. We were pioneers in developing e-ID extended access control (EAC) as an advanced for e-government across , and ACOS was security mechanism to protect sensitive holder the solution used for Austrian electronic citizen information, such as fingerprints. Our electronic cards right from the start. citizen cards are approved for qualified electronic signature according to SSCD protection profile. Government

ACOS-ID products can be configured to use all Technology you can trust of these features. For example, we can provide We have implemented ACOS-ID by using different documents with basic access control or add EAC technologies and platforms. You can get all our and other features as requested by customers. applications as native implementation on ACOS platform as well as from several third party An electronic solution whatever your needs suppliers and as ROM-masked JAVA™ applets on Our ACOS-ID is a bundle of applications that you state-of-the-art JAVA Card platform. We provide can use for the whole range of ID cards. Moreover, ACOS-ID on the most advanced chip platforms our multi-application support lets you combine from various chip suppliers. Our chip hardware any of the following uses: and our applications are certified according to National identity card Common Criteria to prove that they meet the Passport highest level of security. European citizen card for IAS, PKI and qualified electronic signature If you are looking for the flexibility to add Residence permit card customized functionality, our Java Card based Driving licence solutions are second to none. They also mean Vehicle registration card you save EEPROM memory as all ACOS-ID Healthcare card functionality is available in ROM. Digital tachograph card All ACOS-ID products are available as contact- based, contactless and Dual Interface solution. A Durable Card Demands Tough Materials

Identity cards, driving licences and many other ID Austria Card has developed a broad range of design documents have long validity periods. Daily use and functionality options even for polycarbonate means they are exposed to heat and cold, they are cards. OVI, microtext or guilloches: You can choose bent and pressed. Therefore identity documents your preferred features to design your particular require stressable and hardwearing materials. polycarbonate ID card. Polycarbonate material offers the perfect solution Contact or contactless – that’s the option – or do you for this purpose. prefer Dual Interface? We provide not only standard Polycarbonate material requires highest expertise contact-based ID cards made of polycarbonate but for card production due to its hardwearing nature. also contactless and Dual Interface cards.

The range of raw materials

PVC PVC/ABS Blend Polycarbonate Composite

Loyalty Identification cards All high secure identification cards, Identification cards with medium Field of t t t t Application t School card designed for medium i.e. national identification, to high lifespan t Payment card lifespan driving licence

Characteristics t Wide processing range t Wide temperature range t High temperature range & stability t High temperature range & stability t Medium temperature stability t High impact strength t High mechanical strength t High mechanical strength t Cost-benefit ratio t Cost-benefit ratio t Long life span up to 10 years t Long life span up to 10 years t Life Span up to 3 years t Life Span up to 7 years t High secure laser engraving t High secure laser engraving

Temperature -25° to +65°C -40° to +85°C -60° to +135°C -40° to +100°C Range

Life Span 3 years 7 years 10 years 10 years Government

Choose a Personalisation System to Suit Your Needs

Personalisation not only refers to the cardholder’s MasterCard and VISA regulations ensure that Austria name printed onto the card. Data has to be protected Card’s inhouse personalisation offers utmost security. and processed, transferred and printed. Austria Card National law may prohibit the transfer of personal offers two options of personalisation systems: data across national borders, so that sensitive data has Inhouse personalisation means data is transferred to be processed locally. For such cases, Austria Card to Austria Card via secure channels and processed provides the installation of our personalisation system in a high secure environment. Personalisation in and professional support . This enables the issuing compliance with Austria’s strict data protection organisation to personalise within its national territory. regulations and certified IT security according

Integrated Solutions

Card Management System Submission Secure Data Data Secure

Hardware Security Module

Identification

Card Card Mailing Card Design Production Personalisation Service eGovernment

other Card Holder eServices PKI Request PKI

Public Key Infrastructure Choose the Right Security Features to Suit Your Needs

7 6

3 10 5 9 1 10

11 8 4 2

Secure ID documents are issued to provide particular Austria Card’s card design team is specialised in functionalities, but they also communicate the image arranging data and security elements to an attractive of your organisation. An elaborate security card design which is clear, secure and appealing. Our de- design creates a positive image and at the same time signers will make the best of your secure smart ID card. increases the security level of your smart ID card.

Card body and personalisation security features

Levels of Security Features

Printed SF Level Personalised SF Level t Guilloches 1 t Laser Engraving 1−3 t Iris Print 1 t CLI/MLI (Individual Data) 1 t Microtext 2 t Hidden Image IPI™ 2 t UV-Print (Fluorescent Inks) 2 t Laser Ink Engraving linked 1 Level 1: No equipment required in t OVI™ (Optical Variable Ink) 1 to holographic element order to verify authenticity. t IR-Feature (IR Drop Out-f.) 2 t MRZ 1−2 M-Feature (Upconverting f.) 2 t Level 2: Simple device required to t Latent Image (Anti Copying) 1 verify authenticity. t Micro Tags 3-4 Level 3: Forensic equipment & Applied SF Level SF by Special Processing Level specialist knowledge t Hologram 1−3 t Surface Relief 1−2 required to verify t Holographic Stripe 1−2 t CLI/MLI − Lense 1 authenticity. t Kinegram™ & TKO™ 1−3 t Transparent Boarder 1 Level 4: Authenticity only verifi able t Card Body Structure 3 by manufacturer. Government

1 Guilloches 7 IR Up Converting Feature Guilloches are printed security lines – the layout of A special pigment is mixed into a printing ink using the intersections and geometry is unique. Copying a special process. Stimulated with invisible IR light is inhibited by the layout arrangement of fi ne lines, (laser beamer with certain range of wave length) rainbow print and the exact colour calibration. the pigment refl ects visible light in greenish/blueish Level 1, printed shades. Level 2, printed

2 Rainbow Print (Iris Print) 8 MRZ – Machine Readable Zone The colours gradually change their shade from one The machine readable zone makes the card ICAO colour to the next. Colour copies cannot reproduce compliant. With the right reading device and piece this effect and counterfeiting can be detected very of software the personalised information can be easily. Level 1, printed read automatically. Level 1-2, personalised

3 Microtext 9 Positive/Negative Embossing (Surface Relief) Fineline or microprinting refers to very thin and Using sophisticated structured lamination plates, the small printed characters or entire words. Without cards can be fi nished with a raised and deepened the use of a magnifying lens the font appears as a structure to produce the so called “positive/negative” continuous line. The characters contained in these embossing. This structure can consist of Guilloches, lines cannot be reproduced with conventional copy Microtext, logos etc. Also latent images are possible. methods. Level 2, printed Level 1-2, special processing

4 Security Stripe 10 Laser Engraving Metallised or partly demetallised holographic secu- High secure laser engraving makes the identifi ca- rity stripes can be used as security threads up to a tion document practically “impossible to forge”. It is width of 2 mm, non-metallised Kinegram® stripes possible to laser engrave any kind of personalised up to 4 mm. Both solutions can be arranged verti- information – i.e. text, photos and signatures. The cally or horizontally under the top layer of the card. personalised information additionally can be pro- Level 1-2, applied tected by laser engraving through an holographic element like a Kinegram ®. Level 1-3, personalised

5 OVI ® 11 CLI / MLI Optical Variable ink is a security feature showing dif- The CLI/ MLI uses an area of very fi ne lenticular ferent colours as the angle of view changes. Using a lenses. In a highly specialised process, the lenses dark background colour, the colour changing effect are integrated into the transparent overlay of the can be enhanced. OVI® is often used for covering card body. Up to three images can be integrated the chip cavity on the reverse side of the card. into these areas by using laser technology. These Level 1-2, printed images appear and disappear while tilting the card vertically for a CLI or horizontally for an MLI. Level 1, special processing

6 Fluorescent Print (UV Print) Fluorescent ink is invisible under daylight. By view- ing the card under UV light (A + B), design struc- tures or texts become visible either in blue, red, green/yellow or blue. This “UV” printing element cannot be copied. Level 2, printed Our ID Documents are Trusted Around the World

Meeting International Standards In a more and more specialised world it is difficult ACOS-ID products not only fulfil the requirements to evaluate the characteristics of a high tech product of EU regulations but also comply with international objectively. Imprecise designations create a jungle standards of organisations like ICAO, ISO and DIN. in which the customer gets lost easily. International Our secure production process is certified by Master- standards help to find the way. Standards specify Card and VISA, making sure the latest and highest product features and enable providers to make security measures as well as quality standards are their products compatible with other components implemented. designed according to the same specification.

Austria Card’s Certifications:

Information security management system complying with the requirements and standard of ISO/IEC 27001:2005 Quality management system complying with the requirements of standard EN ISO 9001:2008 Environmental management system complying with the requirements of standard EN ISO 14001:2008

We are Close to You

AMMAN BUCHAREST KRAKOW Fadi Nashashibi Austria Card S.R.L. Austria Card Polska Sp.z.o.o. Amman, Soseaua Odai, no 347-363 Wegrzce Wielkie 448 c/o Austria Card Sector 1 32-002 Wegrzce Wielkie Lamezanstrasse 4-8 013604 Bucharest Poland 1230 Vienna Romania T: +48 12 299 66 60 Austria T: +40 21 408 4500 F: +48 12 299 66 70 M: +96 2796 188 911 F: +40 21 408 4600 e-mail: [email protected] e-mail: [email protected] e-mail: [email protected]

ATHENS BUCHAREST TIRANA Inform P. Lykos S.A. Inform Lykos S.A. Albanian Digital Printing Solutions & Services 5th klm Varis-Koropiou Avenue Soseaua Odai, no 347-363 Autostrada Tirane-Durres 194 00 Koropi, Athens Sector 1 KM 5, Kashar Greece 013604 Bucharest 1051 Tirana, Albania T: +30 21 06 69 78 00 Romania T: +355 4 4104 802 F: +30 21 06 62 95 36 T: +40 21 408 4500 F: +355 4 4104 808 e-mail: [email protected] F: +40 21 408 4600 e-mail: [email protected] e-mail: [email protected]

BAKU FRANKFURT/MUNICH VIENNA Parviz Bagmanli GNC CardServices GmbH Austria Card- AZ 1069, T. Aliyev 112 Odenwaldstrasse 19 Plastikkarten und Ausweissysteme GmbH Baku 63263 Neu-Isenburg Lamezanstrasse 4-8 Azerbaijan Germany 1230 Vienna, Austria T: +994 12 493 82 31 T: +49 61 02 816 800 T: +43 1 610 65 M: +994 50 21 28 727 F: +49 61 02 81 68 015 F: +43 1 610 65-701 F: +994 12 493 82 79 e-mail: [email protected] e-mail: [email protected] e-mail: [email protected]

BELGRADE ISTANBUL ZAGREB Zvonko Sunjic Austria Card Akilli Kart Cözumleri Robert Kajic Predstavnistvo Trasol E.U. Fener Kalamis Cad.5 Vjekoslava Kaleba 3 Dunavski Kej 9 Belvü Sit. A/2-11 10 000 Zagreb 11000 Belgrade, Serbia 34726 Fenerbahce-Istanbul, Croatia T: +43 1 798 25 42 T: +90 216 330 51 59 T: +385 98 35 45 12 M: +43 699 123 752 75 M: +90 533 572 57 45 F: +385 13 70 39 02 F: +43 1 615 28 48 F: +90 216 330 51 93 e-mail: [email protected]

e-mail: [email protected] e-mail: [email protected] All rights reserved. Austria Card. © Copyright 04/2013 Athens in m.b.H. – Printed Ausweissysteme Gesellschaft und Austria Card-Plastikkarten by Published