Broadcasting Notice of Consultation CRTC 2012-212

PDF version

Ottawa, 10 April 2012

Notice of hearing

7 June 2012 Gatineau, Deadline for submission of interventions/comments/answers: 10 May 2012

[Submit an intervention/comment/answer or view related documents]

The Commission will hold a hearing commencing on 7 June 2012 at 2 p.m. at the Commission Headquarters, 1 Promenade du Portage, Gatineau, Quebec. The Commission intends to consider, subject to interventions, the following applications without the appearance of the parties:

Applicant/licensee and locality

1. MOTV Média Inc. Across Application 2012-0170-7

2. MOTV Média Inc. Across Canada Application 2012-0171-4

3. Rogers Broadcasting Limited Across Canada Application 2012-0173-0

4. 3924181 Canada Inc. Across Canada Application 2012-0197-0

5. Larry C. Osmond Grand Bank, and Application 2011-0969-5

6. Colba.Net Telecom Inc. Fredericton, Moncton, Saint John, Allardville, Big Cove, Blue Mountain Settlement, , Brown’s Flat, Burtts Corner, Cap Lumière, Davis Mill, Caron Brook, Centre-Acadie, Centre Napan, Clair, Harvey, Highway 505/St-Édouard, Jacquet River, Keating’s Corner, Lac Baker, Ludford Subdivision, McAdam, Morrisdale, Musquash Subdivision, Nasonworth, Noonan, Patterson/Hoyt, Petitcodiac, , Ruchibucto Village,

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Rogersville, St-André-de-, Ste-Anne-de-Kent, St-Antoine, St-Ignace, St-Joseph-de-Madawaska, Ste-Marie-de-Kent, Salmon Beach, Tracy/Fredericton Junction, Welsford, Willow Grove and their surrounding areas in ; St. John’s, Deer Lake, Pasadena and their surrounding areas in Newfoundland and Labrador; Dartmouth, Halifax, Bedford, Sackville and their surrounding areas in Application 2012-0174-8

7. Zazeen Inc. Gatineau, Montréal, Québec, Sherbrooke and their surrounding areas, Quebec Application 2012-0130-1

8. Dufferin Communications Inc. Clarence-Rockland, Application 2011-1679-9

9. Zazeen Inc. Toronto, Hamilton/Niagara, Oshawa, Kitchener, Ottawa, London, Windsor and their surrounding areas, Ontario Application 2012-0129-3

10. Colba.Net Telecom Inc. Airdrie, Beaumont, Blackfalds, Calgary, Chestermere, Cochrane, Crossfield, Edmonton, Fort McMurray, Leduc, Lethbridge, Nisku, Penhold, Red Deer, Strathmore, Sylvan Lake and their surrounding areas in Alberta; Estevan, Moose Jaw, North Battleford, Prince Albert, Regina, Saskatoon, Swift Current, Weyburn, Yorton and their surrounding areas in Saskatchewan; and Winnipeg and surrounding areas in Application 2012-0185-5

11. CHMZ-FM Radio Ltd. Tofino, Application 2011-1071-7

12. Colba.Net Telecom Inc. Burnaby, Chilliwack, Coquitlam, Courtenay/Comox/Powell River, Duncan, Kamloops, Kelowna, Langford, Nanaimo, New Westminster, Penticton, Prince George, Vancouver, Victoria, White Rock and their surrounding areas in British Columbia Application 2012-0177-2

In accordance with section 35(1)(a) of the Canadian Radio-Television and Telecommunications Commission Rules of Practice and Procedure, SOR/2010-277, the applicants and licensees are required to post the present notice of consultation or an electronic link to it on a page of their respective websites that is accessible from the home page by no later than 5 calendar days from the date of the present notice. It must remain there until the intervention deadline for this proceeding. 3

1. Across Canada Application 2012-0170-7

Application by MOTV Média Inc. for a broadcasting licence to operate a national French-language specialty Category B service to be known as MOTV.

The service’s programming would be devoted to personal development in the sense of leadership, motivation and self-transcendence. The service would focus on the interests and needs of a wide audience composed of men and women of all ages.

The applicant proposes to offer programming from the following program categories set out in item 6 of Schedule I to the Specialty Services Regulations, 1990, as amended from time to time: 2(a), 2(b), 4, 5(a), 5(b), 7(a),7(b), 7(c), 7(d), 7(e), 7(f), 7(g), 9, 10, 11(a), 11(b), 12, 13 and 14.

The applicant also confirmed that it would adhere to the standard conditions of licence and expectations set out in Standard conditions of licence, expectations and encouragements for Category B pay and specialty services – Corrected Appendices 1 and 2, Broadcasting Regulatory Policy CRTC 2010-786-1, 18 July 2011.

The applicant stated that it would also accept the following conditions of licence:

The licensee shall devote no more than 10% of all programming broadcast during the broadcast month to programs drawn from category 2(b).

The licensee shall devote no more than 10% of all programming broadcast during the broadcast month to programs drawn from category 4.

The licensee shall devote no more than 20% of all programming broadcast during the broadcast month to programs drawn from categories 7(d) and 7(e).

The applicant stated that the exception to the standard limit of 10% of the broadcast month for categories 7(d) and 7(e) would allow for greater flexibility to broadcast motivating and inspiring feature films devoted to biographies and life experiences.

Applicant’s address:

5935 des Grandes Prairies Boulevard Montréal, Quebec H1P 1A5 Fax: 514-324-2003 Email: [email protected] Email to request electronic version of application: [email protected]; [email protected]

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2. Across Canada Application 2012-0171-4

Application by MOTV Média Inc. for a broadcasting licence to operate a national English-language specialty Category B service to be known as PIN – Positive Insight Network.

The service’s programming would be devoted to personal development in the sense of leadership, motivation and self-transcendence. The service would focus on the interests and needs of a wide audience composed of men and women of all ages.

The applicant proposes to offer programming from the following program categories set out in item 6 of Schedule I to the Specialty Services Regulations, 1990, as amended from time to time: 2(a), 2(b), 4, 5(a), 5(b), 7(a),7(b), 7(c), 7(d), 7(e), 7(f), 7(g), 9, 10, 11(a), 11(b), 12, 13 and 14.

The applicant also confirmed that it would adhere to the standard conditions of licence and expectations set out in Standard conditions of licence, expectations and encouragements for Category B pay and specialty services – Corrected Appendices 1 and 2, Broadcasting Regulatory Policy CRTC 2010-786-1, 18 July 2011.

The applicant stated that it would also accept the following conditions of licence:

The licensee shall devote no more than 10% of all programming broadcast during the broadcast month to programs drawn from category 2(b).

The licensee shall devote no more than 10% of all programming broadcast during the broadcast month to programs drawn from category 4.

The licensee shall devote no more than 20% of all programming broadcast during the broadcast month to programs drawn from categories 7(d) and 7(e).

The applicant stated that the exception to the standard limit of 10% of the broadcast month for categories 7(d) and 7(e) would allow for greater flexibility to present motivating and inspiring feature films devoted to biographies and life experiences.

Applicant’s address:

5935 des Grandes Prairies Boulevard Montréal, Quebec H1P 1A5 Fax: 514-324-2003 Email: [email protected] Email to request electronic version of application: [email protected]; [email protected]

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3. Across Canada Application 2012-0173-0

Application by Rogers Broadcasting Limited for a broadcasting licence to operate a national niche English-language specialty Category B service to be known as The Entertainment Desk.

The service’s programming would be devoted to entertainment news and the entertainment industry.

The applicant proposes to offer programming from the following program categories set out in item 6 of Schedule I to the Specialty Services Regulations, 1990, as amended from time to time: 1, 2(a), 2(b), 3, 4, 5(a), 5(b), 6(a), 6(b), 7(a), 7(b), 7(c), 7(d), 7(e), 7(f), 7(g), 8(a), 8(b), 8(c), 9, 10, 11(a), 11(b), 12, 13 and 14.

In addition, the applicant proposes the following conditions of licence:

No more than 10% of all programming broadcast during the broadcast month shall be drawn from each of program categories 2(b), 6(a), 7, 7(d) and 7(e).

No more than 10% of all programming broadcast during the broadcast month shall be drawn from program categories 8(b) and 8(c) combined.

Applicant’s address:

333 Bloor Street East Toronto, Ontario M4W 1G9 Fax: 416-935-8203 Email: [email protected] Email to request electronic version of application: [email protected]

4. Across Canada Application 2012-0197-0

Application by 3924181 Canada Inc. (3924181) for authority to acquire from 8135274 Canada Inc., as part of a corporate reorganization, the assets of the national, English-language specialty Category B undertaking known as ABC Spark (formerly known as Harmony). 3924181 is also requesting a new broadcasting licence to continue the operation of the undertaking under the same terms and conditions as those in effect under the current licence. 3924181 is owned by Corus Entertainment Inc. (51%) and Shaw Media Inc. (49%) and controlled by Corus Entertainment Inc.

Following completion of the transaction, 3924181 will become the licensee of ABC Spark. 6

The transaction will not affect the effective control of the undertaking, which will continue to be exercised by Corus Entertainment Inc.

Applicant’s address:

Corus Quay 25 Dockside Drive Toronto, Ontario M5A 0B5 Fax: 416-479-7015 Email: [email protected] Website to view the application: www.corusent.com

5. Grand Bank, Newfoundland and Labrador Application 2011-0969-5

Application by Larry C. Osmond for a broadcasting licence to operate an English-language FM community radio programming undertaking in Grand Bank. The station would operate on frequency 103.9 MHz (channel 280LP) with an average effective radiated power of 5 watts (maximum effective radiated power of 5 watts with an effective height of antenna above average terrain of -5 metres). The applicant proposes a predominantly format.

Applicant’s address:

8 Cemetery Road Grand Bank, Newfoundland and Labrador A0E 1W0 Email: [email protected] Email to request electronic version of application: [email protected]

6. Fredericton, Moncton, Saint John, Allardville, Big Cove, Blue Mountain Settlement, Bouctouche, Brown’s Flat, Burtts Corner, Cap Lumière, Davis Mill, Caron Brook, Centre-Acadie, Centre Napan, Clair, Harvey, Highway 505/St-Édouard, Jacquet River, Keating’s Corner, Lac Baker, Ludford Subdivision, McAdam, Morrisdale, Musquash Subdivision, Nasonworth, Noonan, Patterson/Hoyt, Petitcodiac, Richibucto, Ruchibucto Village, Rogersville, St-André-de-Shediac, Ste-Anne-de-Kent, St-Antoine, St-Ignace, St-Joseph-de-Madawaska, Ste-Marie-de-Kent, Salmon Beach, Tracy/Fredericton Junction, Welsford, Willow Grove and their surrounding areas in New Brunswick; St. John’s, Deer Lake, Pasadena and their surrounding areas in Newfoundland and Labrador; Dartmouth, Halifax, Bedford, Sackville and their surrounding areas in Nova Scotia Application 2012-0174-8

Application by Colba.Net Telecom Inc. for a regional broadcasting licence to operate terrestrial broadcasting distribution undertakings to serve the above-noted locations. 7

Applicant’s address:

6465 Trans Canada Highway Ville Saint-Laurent, Quebec H4T 1S3 Fax: 514-335-6035 Email: [email protected] Website to view the application: www.colba.net/CRTC/Atlantique

7. Gatineau, Montréal, Québec, Sherbrooke and their surrounding areas, Quebec Application 2012-0130-1

Application by Zazeen Inc. for a regional broadcasting licence to operate terrestrial broadcasting distribution undertakings to serve the above-noted locations.

The applicant proposes the following conditions of licence:

For Montréal, Québec, Sherbrooke and their surrounding areas:

The licensee is authorized to distribute, at its option, as part of the basic service, WCAX-TV (CBS), WPTZ (NBC), WVNY (ABC), WFFF-TV (FOX) and WETK (PBS) Burlington, or, alternatively for each signal, the signal of a different affiliate of the same network located in the same as that of the licensed area and included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission.

The licensee is authorized to distribute, at its option, on a discretionary basis, WPIX New York and WSBK-TV Boston or alternatively for each signal, the signal of another U.S. independent network included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission.

For Gatineau and the surrounding areas:

The licensee is authorized to distribute, at its option, as part of the basic service, WWJ-TV (CBS) Detroit, WDIV-TV (NBC) Detroit, WXYZ-TV (ABC) Detroit, WUHF (FOX) Rochester and WQLN-TV (PBS) Erie or alternatively for each signal, the signal of a different affiliate of the same network located in the same time zone as that of the licensed area and included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission.

The licensee is authorized to distribute, at its option, on a discretionary basis, WPIX New York and WSBK-TV Boston or alternatively for each signal, the signal of another U.S. independent network included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission. 8

Applicant’s address:

1650 Dundas Street East Suite 203B Missisauga, Ontario L4X 2Z3 Fax: 905-275-2713 Email: [email protected] Email to request electronic version of application: [email protected]

8. Clarence-Rockland, Ontario Application 2011-1679-9

Application by Dufferin Communications Inc. for a broadcasting licence to operate an English-language commercial FM radio programming undertaking in Clarence-Rockland. The new station would operate on frequency 92.5 MHz (channel 223A) with an effective radiated power of 300 watts (effective height of antenna above average terrain of 60 metres). The applicant proposes to offer an Adult Contemporary music format. The Commission may withdraw this application from the public hearing if it is not advised by the Department of Industry at least twenty days prior to the hearing that the application is technically acceptable.

Applicant’s address:

5312 Dundas Street West Toronto, Ontario M9B 1B3 Fax: 416-233-8617 Email: [email protected] Website to view application: www.evanovradio.com Email to request electronic version of application: [email protected]

9. Toronto, Hamilton/Niagara, Oshawa, Kitchener, Ottawa, London, Windsor and their surrounding areas, Ontario Application 2012-0129-3

Application by Zazeen Inc. for a regional broadcasting licence to operate terrestrial broadcasting distribution undertakings to serve the above-noted locations. The applicant proposes the following conditions of licence:

For Toronto, Hamilton/Niagara, Oshawa, Kitchener, Ottawa and their surrounding areas:

The licensee is authorized to distribute, at its option, as part of the basic service, WIBV-TV (CBS), WGRZ-TV (NBC), WKBW-TV (ABC), WUTV-TV (FOX) 9

and WNED-TV (PBS) Buffalo or alternatively for each signal, the signal of a different affiliate of the same network located in the same time zone as that of the licensed area and included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission. The licensee is authorized to distribute, at its option, on a discretionary basis, WNLO and WNYO-TV Buffalo or alternatively for each signal, the signal of another U.S. independent network included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission.

For London, Windsor and their surrounding areas:

The licensee is authorized to distribute, at its option, as part of the basic service, WWJ-TV (CBS), WDIV-TV (NBC), WXYZ-TV (ABC), WJBK-TV (FOX) Detroit and WQLN-TV (PBS) Erie or alternatively for each signal, the signal of a different affiliate of the same network located in the same time zone as that of the licensed area and included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission. The licensee is authorized to distribute, at its option, on a discretionary basis, WKBD-TV and WMYD Detroit or alternatively for each signal, the signal of another U.S. independent network included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission.

Applicant’s address:

1650 Dundas Street East Suite 203B Missisauga, Ontario L4X 2Z3 Fax: 905-275-2713 Email: [email protected] Email to request electronic version of application: [email protected]

10. Airdrie, Beaumont, Blackfalds, Calgary, Chestermere, Cochrane, Crossfield, Edmonton, Fort McMurray, Leduc, Lethbridge, Nisku, Penhold, Red Deer, Strathmore, Sylvan Lake and their surrounding areas in Alberta; Estevan, Moose Jaw, North Battleford, Prince Albert, Regina, Saskatoon, Swift Current, Weyburn, Yorton and their surrounding areas in Saskatchewan; and Winnipeg and surrounding areas in Manitoba Application 2012-0185-5

Application by Colba.Net Telecom Inc. for a regional broadcasting licence to operate terrestrial broadcasting distribution undertakings to serve the above-noted locations. 10

The applicant requests the following condition of licence:

The licensee is authorized to distribute, at its option, as part of the basic service, KREM-TV (CBS), KHQ-TV (NBC), KXLY-TV (ABC), KAYU-TV (FOX) and KSPS-TV (PBS) Spokane or alternatively for each signal, the signal of a different affiliate of the same network located in the same time zone as that of the licensed area and included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission.

Applicant’s address:

6465 Trans Canada Highway Ville Saint-Laurent, Quebec H4T 1S3 Fax: 514-335-6035 Email: [email protected] Web site to view the application: www.colba.net/CRTC/Ouest

11. Tofino, British Columbia Application 2011-1071-7

Application by CHMZ-FM Radio Ltd. (CHMZ Radio) for authority to acquire the assets of the radio programming undertaking CHMZ-FM Tofino, British Columbia from McBride Communications & Media Inc. (McBride Communications) and Umeek Human Resources Development Inc. (Umeek), partners in West Island Radio Enterprises General Partnership (WIRE GP).

The applicant is also requesting a new broadcasting licence to continue the operation of the undertaking under the same terms and conditions as those in effect under the current licence.

CHMZ Radio is owned and controlled by its sole shareholder, Matthew McBride.

Following the dissolution of Umeek on 28 May 2007 and the notice of intention to dissolve the WIRE GP allegedly communicated by Umeek to McBride Communications on 1 June 2007, the ownership and control of the assets of CHMZ-FM were put into question. On 12 July 2007, CHMZ Radio filed application 2007-1038-6 for authority to change the ownership of CHMZ-FM. The application was returned pending further clarifications regarding conflicting information provided by the partners.

On 1 February 2011, Matthew McBride, on behalf of WIRE GP, filed application 2011-0306-9 to renew the broadcasting licence of CHMZ-FM. However, as a result of outstanding ownership issues and the above-mentioned circumstances, CHMZ Radio subsequently filed the present application to address the apparent non-compliance of the licensee due to the possible change in the ownership and control of CHMZ-FM without the Commission’s prior approval.

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Applicant’s address:

10760 Fundy Drive Richmond, British Columbia V7E 5K7 Fax: 604-288-2489 Email: [email protected] Email to request electronic version of application: [email protected]

12. Burnaby, Chilliwack, Coquitlam, Courtenay/Comox/Powell River, Duncan, Kamloops, Kelowna, Langford, Nanaimo, New Westminster, Penticton, Prince George, Vancouver, Victoria, White Rock and their surrounding areas in British Columbia Application 2012-0177-2

Application by Colba.Net Telecom Inc. for a regional broadcasting licence to operate terrestrial broadcasting distribution undertakings to serve the above-noted locations.

The applicant requests the following condition of licence:

The licensee is authorized to distribute, at its option, as part of the basic service, KIRO-TV (CBS), KING-TV (NBC), KOMO-TV (ABC), KCPQ-TV (FOX) and KCTS-TV (PBS) Seattle or alternatively for each signal, the signal of a different affiliate of the same network located in the same time zone as that of the licensed area and included on the List of non-Canadian programming services authorized for distribution, as amended from time to time and approved by the Commission.

Applicant’s address:

6465 Trans Canada Highway Ville Saint-Laurent, Quebec H4T 1S3 Fax: 514-335-6035 Email: [email protected] Website to view the application: www.colba.net/CRTC/Colombie-Britannique

Procedure

Deadline for interventions or answers

10 May 2012

The new Canadian Radio-television and Telecommunications Commission Rules of Practice and Procedure, SOR/2010-277 (the Rules of Procedure), set out, among other things, the rules for content, format, filing and service of interventions and answers of respondents, the procedure for filing confidential information and requesting its disclosure, and the conduct of the public hearing. Accordingly, the procedure set out below must be read in conjunction with the Rules of Procedure and its accompanying 12

documents, which can be found on the Commission’s website under “CRTC Rules of Practice and Procedure.”

An intervention or an answer from a respondent must be filed with the Commission and served on the applicant on or before the above-mentioned date. An answer from a respondent must also be served on any other respondent.

In accordance with the Rules of Procedure, a document must be filed with, not merely sent to, the Commission by 5 p.m. Vancouver time (8 p.m. Ottawa time) on the date it is due. The Commission takes no responsibility for postal delays and will not notify a party whose submission is received after the deadline date. Late submissions will not be considered by the Commission and will not be made part of the public file.

The intervention or answer must include one of the following statements in either the first or the last paragraph:

1. I request to appear at the public hearing.

2. I do not want to appear at the public hearing.

The applicant, respondents and interveners are permitted to coordinate, organize and file, in a single submission, interventions of other interested persons who share their position but do not wish to appear at the hearing as a “Joint Supporting Intervention.” More information on how to do so and a template for the covering letter to be filed by the parties can be found in Changes to certain practices for filing interventions – Expansion of filing practices to include the filing of joint supporting comments for broadcasting policy proceedings, Broadcasting Information Bulletin CRTC 2010-28-1, 10 December 2010.

Interventions and answers will be considered by the Commission and will form part of the public record of the proceeding without further notification to parties, provided the procedures set out in the Rules of Procedure and this notice have been followed. Parties will be contacted only if their submissions raise procedural questions.

Submissions must be filed by sending them to the Secretary General of the Commission by only one of the following means:

by using the [Intervention/comment/answer form]

or

by mail to CRTC, Ottawa, Ontario K1A 0N2

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by fax at 819-994-0218

A true copy of each intervention or answer from a respondent must be sent to the applicant and, in the case of a respondent to an application, to any other respondent.

The Commission advises those who file and serve by electronic mode to exercise caution when using e-mail for service of documents, as it may be difficult to establish that service has occurred.

Parties must ensure that, before initiating service through electronic mode, they will be able to satisfy the Commission, upon request, that service was completed. The sender must keep proof of the sending and the receipt of the document for 180 days after the day on which it is filed.

Submissions longer than five pages should include a summary.

Each paragraph of the submission should be numbered. In addition, where the intervention is filed by electronic means, the line ***End of document*** should be entered following the last paragraph of the document, as an indication that the document has not been altered during electronic transmission.

Interventions and answers must clearly identify the application referred to and indicate whether parties support or oppose the application, or, if they propose changes to it, include the facts and grounds for their proposal.

In the event that the application is brought to the oral phase of the hearing, and if parties wish to appear, they must provide reasons why their written interventions or answers are not sufficient and why an appearance is necessary. Parties requiring communication support must state their request on the first page of their intervention. Only those parties whose requests to appear have been granted will be contacted by the Commission and invited to appear at the public hearing.

Persons requiring communications support such as assistance listening devices and sign language interpretation are requested to inform the Commission at least twenty (20) days before the commencement of the public hearing so that the necessary arrangements can be made.

Important notice

All information that parties provide as part of this public process, except information designated confidential, whether sent by postal mail, facsimile, e-mail or through the Commission’s website at www.crtc.gc.ca, becomes part of a publicly accessible file and will be posted on the Commission’s website. This information includes personal information, such as full names, e-mail addresses, postal/street addresses, telephone and facsimile numbers, and any other personal information parties provide. 14

The personal information that parties provide will be used and may be disclosed for the purpose for which the information was obtained or compiled by the Commission, or for a use consistent with that purpose.

Documents received electronically or otherwise will be put on the Commission’s website in their entirety exactly as received, including any personal information contained therein, in the official language and format in which they are received. Documents not received electronically will be available in PDF format.

The information that parties provide to the Commission as part of this public process is entered into an unsearchable database dedicated to this specific public process. This database is accessible only from the web page of this particular public process. As a result, a general search of the Commission’s website with the help of either its own search engine or a third-party search engine will not provide access to the information that was provided as part of this public process.

The Commission encourages parties and interested persons to monitor the record of the proceeding, available on the Commission’s website, for additional information that they may find useful when preparing their submissions.

Examination of documents

An electronic version of the applications is available on the Commission’s website by selecting the application number within this notice. It is also available from the applicants/licensees, either on their websites or upon request by contacting the applicants/licensees at their email addresses, provided above.

A list of all interventions and answers will also be available on the Commission’s website. The list is accessible by selecting “View all proceedings open for comment” from the “Public Proceedings” section of the Commission’s website and clicking on the “Interventions/Answers” link associated with this notice.

Documents are also available during normal office hours at the Commission offices and documentation centres directly involved with these applications, or, upon request, within two (2) working days, at any other Commission offices and documentation centres.

Location of Commission offices

Toll-free telephone: 1-877-249-2782 Toll-free TDD: 1-877-909-2782

Les Terrasses de la Chaudière Central Building 1 Promenade du Portage, Room 206 Gatineau, Quebec J8X 4B1 Tel.: 819-997-2429 Fax: 819-994-0218 15

Regional offices

Metropolitan Place 99 Wyse Road Suite 1410 Dartmouth, Nova Scotia B3A 4S5 Tel.: 902-426-7997 Fax: 902-426-2721 205 Viger Avenue West Suite 504 Montréal, Quebec H2Z 1G2 Tel.: 514-283-6607 55 St. Clair Avenue East Suite 624 Toronto, Ontario M4T 1M2 Tel.: 416-952-9096 360 Main Street Suite 970 Winnipeg, Manitoba R3C 3Z3 Tel.: 204-983-6306 Fax: 204-983-6317 2220 – 12th Avenue Suite 620 Regina, Saskatchewan S4P 0M8 Tel.: 306-780-3422 100 – 4th Avenue South-West Suite 403 Calgary, Alberta T2P 3N2 Tel.: 403-292-6660 Fax: 403-292-6686 858 Beatty Street Suite 290 Vancouver, British Columbia V6B 1C1 Tel.: 604-666-2111 Fax: 604-666-8322

Secretary General