TfL Business Plan 2005/06 to 2009/10 December 2007 MAYOR OF LONDON Transport for London Contents Commissioner’s message .................................................................................2 Chapter 5: Conclusion ...............................................................................75 Executive summary ...........................................................................................5 Appendices 79 Appendix A: Operating facts .........................................................................81 Chapter 1: Introduction ..............................................................................13 Appendix B: TfL’s objectives .........................................................................83 Chapter 2: TfL’s plans to 2010: Appendix C: Additional performance indicators ............................................85 Delivering the existing funding settlement ................................ 21 Glossary of abbreviations ............................................................................... 87 Chapter 3: Outcomes of the Plan ...............................................................57 Alternative formats ........................................................................................ 88 Chapter 4: Financing TfL’s plans .................................................................65 This Plan excludes the impact of Metronet administration. Note that totals in tables may appear to be incorrect due to rounding. Moving London All of our activities are directed towards achieving three overarching goals: Tackle climate change forward Support economic and enhance the Improve social development environment inclusion By effectively investing By reducing carbon dioxide By improving the ability Mayor’s transport vision Why TfL matters in and managing the (CO2) emissions, improving for all to access London’s operation of the transport air quality, reducing noise opportunities and services The Mayor’s vision for transport is a system More than 27 million journeys are made system to provide the best and enhancing the urban which enables London’s growth by delivering across London every day, from local walks to possible services every environment the safe, reliable and effi cient movement of deliveries and cycle trips to the daily commute. day and support London’s people and goods in and around the Capital. This means that TfL, by supporting the people economic growth who live, work and travel in the Capital, has a This is central to enhancing London’s economy, pivotal role in sustaining London’s success. environment and social inclusion and supporting To achieve these goals, TfL is prioritising its • Infl uence a shift towards more sustainable the Capital’s position as a world city. Our record of successful delivery has been recognised by Government over the past efforts to meet the following objectives: modes of transport Transport for London (TfL) is key to delivering seven years. The funding we have secured will • Improve door-to-door journey times and • Support sustainable growth and regeneration this vision. see billions of pounds spent on modernising reliability across our transport system • Provide accessible, affordable and and expanding the Capital’s transport over inclusive links between communities and the next 10 years to meet today’s demands • Engage people in the effective use of our TfL’s aim – moving London forward and support London’s future growth. system, with high standards of customer the employment, education and other care and information opportunities London offers As one of the world’s leading transport Our greatest strength comes from the combined • Reduce CO emissions from ground authorities, our aim is to provide the most 2 • Improve the local environment in and focus of our professional and dedicated staff transport and improve the energy integrated, effi cient, accessible, reliable and around our transport system and enhance working together in one integrated transport effi ciency of operations safe journeys possible, supporting London’s authority to ensure people and goods can move the urban realm economic development, environment and around London quickly and safely, from the • Operate a safe and secure transport system • Ensure that the movement of freight and local communities. moment a journey starts to the moment it ends. • Deliver value for money services within London is effi cient and reliable Contents Commissioner’s message .................................................................................2 Chapter 5: Conclusion ...............................................................................75 Executive summary ...........................................................................................5 Appendices 79 Appendix A: Operating facts .........................................................................81 Chapter 1: Introduction ..............................................................................13 Appendix B: TfL’s objectives .........................................................................83 Chapter 2: TfL’s plans to 2010: Appendix C: Additional performance indicators ............................................85 Delivering the existing funding settlement ................................ 21 Glossary of abbreviations ............................................................................... 87 Chapter 3: Outcomes of the Plan ...............................................................57 Alternative formats ........................................................................................ 88 Chapter 4: Financing TfL’s plans .................................................................65 This Plan excludes the impact of Metronet administration. Note that totals in tables may appear to be incorrect due to rounding. Moving London All of our activities are directed towards achieving three overarching goals: Tackle climate change forward Support economic and enhance the Improve social development environment inclusion By effectively investing By reducing carbon dioxide By improving the ability Mayor’s transport vision Why TfL matters in and managing the (CO2) emissions, improving for all to access London’s operation of the transport air quality, reducing noise opportunities and services The Mayor’s vision for transport is a system More than 27 million journeys are made system to provide the best and enhancing the urban which enables London’s growth by delivering across London every day, from local walks to possible services every environment the safe, reliable and effi cient movement of deliveries and cycle trips to the daily commute. day and support London’s people and goods in and around the Capital. This means that TfL, by supporting the people economic growth who live, work and travel in the Capital, has a This is central to enhancing London’s economy, pivotal role in sustaining London’s success. environment and social inclusion and supporting To achieve these goals, TfL is prioritising its • Infl uence a shift towards more sustainable the Capital’s position as a world city. Our record of successful delivery has been recognised by Government over the past efforts to meet the following objectives: modes of transport Transport for London (TfL) is key to delivering seven years. The funding we have secured will • Improve door-to-door journey times and • Support sustainable growth and regeneration this vision. see billions of pounds spent on modernising reliability across our transport system • Provide accessible, affordable and and expanding the Capital’s transport over inclusive links between communities and the next 10 years to meet today’s demands • Engage people in the effective use of our TfL’s aim – moving London forward and support London’s future growth. system, with high standards of customer the employment, education and other care and information opportunities London offers As one of the world’s leading transport Our greatest strength comes from the combined • Reduce CO emissions from ground authorities, our aim is to provide the most 2 • Improve the local environment in and focus of our professional and dedicated staff transport and improve the energy integrated, effi cient, accessible, reliable and around our transport system and enhance working together in one integrated transport effi ciency of operations safe journeys possible, supporting London’s authority to ensure people and goods can move the urban realm economic development, environment and around London quickly and safely, from the • Operate a safe and secure transport system • Ensure that the movement of freight and local communities. moment a journey starts to the moment it ends. • Deliver value for money services within London is effi cient and reliable Commissioner’s message Commitment is paying off. The policies of traffi c jams and bite into CO2 emissions, now the Mayor’s Transport Strategy that TfL has down by 16 per cent within the zone. Also, been able to implement following the 2004 fi gures released in September 2007 show fi nancial agreement with Government are now that school travel plans – which have cut car having considerable impact. As this Business journeys by an average of seven per cent over Plan makes clear, increasing numbers of the past year – are responsible for reducing Londoners are now travelling more reliably, carbon emissions by 1,150 tonnes. and as cheaply, comfortably and seamlessly as possible on an increasingly integrated Europe’s leading smartcard, the now iconic Oyster, has