770 the Mover + Guide Sept 2015 FINAL.Indd

The Movers & Storers Show 2015 Exhibition Guide Issue Full details of what’s on and who’s exhibiting starts on page 24.

Issue 054 September 2015 www.themover.co.uk

BEST SERVED CHILLED Dinner party on Everest. Page 36 Channel Islands Trade Rates Effects received at our Portsmouth receiving facility Guernsey & Jersey 0 - 500cuft £1.70 per cuft 501-1000 cuft £1.50 per cuft 1001 - 1500 cuft £1.30 per cuft Alderney, Sark, Herm rates on request.

Contact Information: Adam Palmer - White & Company PLC, Dundas Spur, Portsmouth - 023 92 984 605 Quotes: [email protected] Steve Hammer - White & Company PLC, International House, Pitronnerie Road, St Peter Port, Guernsey. 01481 736868 s.hammer@whiteandcompany. co.uk Grant Binnie - White & Company PLC, 2 St Peters Technical Park, St Peter, Jersey 01534 484002 [email protected]

H.M Customs Documentation - Channel Islands All goods received at our Portsmouth Channel Islands Receiving Facility must be already wrapped with an inventory and accompanied by full delivery details When shipping goods to The Channel Islands, Customs require three copies of your company’s invoice stating country of origin & value - for new effects only If goods are from a foreign destination, we need to be advised if the effects are in free circulation or under transhipment Full valued inventory must accompany the shipment at all times Jersey only - Jersey Customs forms must be completed and received prior to receipt of effects at Portsmouth The only genuine ‘self resourced’ daily service to The Channel Islands Full origin services available on both Islands to FIDI FAIM standard

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White & Co ad Jersey FINAL.indd 1 17/12/2013 15:29 www.themover.co.uk ● September 2015 ● The Mover 3 CONTENTS

36 COVER STORY:

Contact Details: Editorial DINNER ON EVEREST Contributions on all aspects of When Andrew Elliman of AGS 360 Relocations tried to set a new Guinness the removals and storage industry World Record he met with a dramatic and unexpected challenge are welcomed, together with photographs if appropriate. Please contact Steve Jordan, Editor 4 LEADER: Ear defenders not supplied 24 MOVERS & STORERS SHOW GUIDE: Tel: 01908 695500 What’s on and who’ll be there at Silvestone Circuit E-mail: [email protected] 6 UK NEWS: on Tuesday 15 and Wednesday 16 September Deadline: Van girl Emma faces the Dragons The deadline for article submission is the New Burke Bros self storage facility 34 ON THE ROAD NEWS: 1st of the month preceding publication. Britannia Leatherbarrows and the three peaks FORS operators going for gold New approved ATFs Contact Details: 8 BUSINESS: Advertising ON THE ROAD NEWS: For all enquiries and bookings, As price comparison takes 38 please contact Nikki Gee hold in the removals industry, New Calais secure zone Tel: 01908 695500 Marc Benger of Compare Big investment for English motorways E-mail: [email protected] My Move explains what sort of impact we can expect 40 REPORT: Deadline: What has London’s cart marking ceremony The booking deadline for advertisements 10 UK NEWS: to do with the moving industry, you may ask. is the 1st of the month preceding publication. Editor Steve Jordan explains Artwork for adverts is required by the RTITB’s new approach to CPC The Fast Forward Group joins AIM 8th of the month preceding publication. 42 PRODUCT NEWS: Disclaimer: 12 SELF STORAGE: CO2 monitors for British truck drivers Opinions expressed in The Mover What was the result of Birmingham-based New business smartphone app for movers are not necessarily those of its Red Cube’s survey of 1,000 self storage users? publisher, unless stated otherwise. 44 INTERVIEW: Published by: 14 UK NEWS: Branch Manager for AGS Movers The Words Workshop Ltd Resaon Global supports Macmillan at M&S show in Prague Ewen Extier tells Steve 26 Swanwick Lane Bournes wins BAR Oversesas Award Jordan about his fi rst impressions Broughton of international moving Milton Keynes 16 PROFILE: MK10 9LD The Mover reports on the last quarter-century of 47 TRANSPORT: All rights reserved: success at Paris-based Grospiron International Deputy Editor David Jordan argues that banning No part of The Mover may be scanned, 18 INTERNATIONAL NEWS: cyclists from Central London during peak hours reproduced, stored or transmitted in any makes more sense than banning trucks form without the prior written permission PMR is fi rst moving ‘Young Turk’ of the publisher. US EMMA nominations 48 PEOPLE NEWS: The Mover is designed on behalf 19 EUROPEAN CONNECTION: New appointments at Bishop’s Move, of The Words Workshop Ltd by EU data protection regulations Voerman and Santa Fe London I Like Creative E-mail: [email protected] 22 TRANSPORT: 49 MARKETPLACE Tel: 01908 675854 Richard Newbold explains 44 DIARY DATES why driverless trucks are closer to becoming reality 46 AND FINALLY ... Get the than people may think The rise of statistics latest moving industry news at Index of advertisers www.themover.co.uk White & Co ...... 2 EUROMOVERS ...... 18 Mr Box ...... 43 reallymoving.com ...... 4 Matthew James Removals & Storage ...20/21 Pound Gates Insurance ...... 43 White & Co ...... 5 Grospiron International ...... 23 Simpsons Removals & Storage Ltd ...... 45 Mac’s Truck Sales ...... 9 Santa Fe Moving Services ...... 28/29 Enhanced Operating Systems ...... 46 Reason Global Insurance ...... 10 APT Training ...... 34 Buzzmove ...... 46 Moveware ...... 12 JC Payne ...... 35 BAR Services ...... 47 The Mover ...... 13 PPS Crate Hire ...... 38 White & Co ...... 48 Simpson Packaging ...... 13 Alliance of Independent Movers ...... 39 Next Level ...... 48 Reason Global Insurance ...... 14 Basil fry & Company ...... 39 Vancraft ...... 55 UniGroup ...... 16 Pac Global Insurance Brokerage, Inc ...... 41 Anglo Pacifi c ...... 56 4 The Mover ● September 2015 ● www.themover.co.uk LEADER

Ear defenders not supplied Steve Jordan, Editor

here is a rumour going around that I will be providing the musical entertainment at the Movers & Storers Show this month. At this stage T ● Construction growth was flat in the second quarter of 2015. in the proceedings it would be rash of me to confirm or deny such chatter. However, what I will say is that anyone attending the event will be in for a treat – or perhaps that’s a shock. House prices still rising as UK I know that Keith and Charlotte have been working construction remains flat very hard to put on a fabulous show for you this year and I do hope as many of you as possible will attend, There was a time when we were all looking for the prices of support the exhibitors and join in. It’s the only event of houses to stabilise and even start rising again as a sign that its kind in the UK so, in my opinion anyone that is the economy was recovering, confidence returning and, serious about the moving industry really should make the effort to go. No matter how long you have been in hopefully, people would start moving again. the industry or how set in your ways you might be, it ndoubtedly some of confirming that people are generally would be hard not learn something useful; as long as those wishes have come better off than they were. you approach it with an open mind of course. true and the UK moving Adrian Gill, Director of Your Move One area you really should attend is the Learning industry is definitely in and Reeds Rains estate agents, betterU shape than it was a couple of understandably perhaps, put a rosy Zone. Here guest speakers come along to offer the years ago, but the economic data is gloss on the figures: “We can see benefit of their experience and expertise with the sole still only partly encouraging. vitality pumping through the veins intention of making your lives easier, more profitable According to the Land Registry of the property market again and or, possibly both. It’s not much fun for the presenters if House Price Index for June 2015, the heartbeat of house price growth they are playing to an audience of two after sweating the UK is showing an annual house was getting stronger in June. for weeks over their speech and carefully honing their price increase of 5.4% taking the Relieved buyers and sellers have average price of a house in the UK stirred again after the election slides. So, out of courtesy to them, if you are going to to £181,619, overtaking the previous stupor, breeding healthier annual the show, make sure you sit in on at least some of the peak in November 2007. It was also and monthly price rises across the sessions. You’ll be glad you did. encouraging that the greatest country.” I, for example, will be explaining, with my usual monthly rise (3.0%) was in the North That may well be true, however East, an area where recovery has moving companies are not interested irreverence, how you can promote your business through been slow to emerge. in the amount of money that changes the press without spending hardly anything at all. And I However the reason for the hands when a family moves; it’s the don’t just mean The Mover: there are dozens of publications increase is partly because people number of families moving that every week that would like to hear from you and will be feel more confident and affluent, matters. Adrian Gill agrees that this but it’s also because the supply of is still a problem. “Growth in the happy to write about what you do; you just need to know suitable housing for people is construction industry was flat during the tricks of the trade so I’ll give you the inside track on restricted. In the second quarter of the second quarter of this year, which how to make a friend of every editor in the land. 2015 construction growth was flat, should be ringing alarm bells,” he As to whether I shall be breaking into song - well you’ll the number of completed house said. “Buyers’ purchasing power sales in April was 19% lower than has rarely been stronger, but this just have to come along to find out. However, one word a year earlier. Reposessions were golden opportunity will be spoiled of caution: it might be a good idea to pick up a pair of down, however, by almost 50% if there’s nothing for them to buy.” ear plugs on the way to Silverstone, just in case. You can’t be too careful. Steve Jordan FREE trial FREE ombudsman FREE reviews system NO commitment Providing instant quality removals leads FROM £1.99 to £3.49 per lead

01727 238010 www.reallymoving.com Whites Full Page NEW:Layout 1 12/11/14 00:43 Page 2

As with a good wine, some things get better with � Over 140 years’ experience in the moving industry the passing of time. Here at White & Co we’ve been � Excellent storage facilities across the UK helping people move to new homes across the UK, � Competitive trade rates for all destinations Europe and around the world since 1871 - and we � Domestic and corporate moves never stop improving. We are members of FIDI/FAIM, OMNI, IAM and BAR, so you can be certain your customers’possessions are in good hands, wherever the destination may be. Call or email for an instant quotation or to find out more about our trade services for the moving industry. T: 01489 774910 E: [email protected] W: www.whiteandcompany.co.uk 6 The Mover ● September 2015 ● www.themover.co.uk NEWS: UK

Britannia Leatherbarrows take on the Three Peaks Challenge ● Tim Brown (left) handing the crates over to Rob Williams and associates from the Boys Brigade. A team from Bournemouth- based Britannia Leatherbarrows PHS Teacrate make tackled the Three Peaks ● Emma Lanman on Dragon’s Den. Challenge over the weekend crate donation to of 4/5 July in aid of Action The Boys Brigade Medical Research. Emma stands up HS Teacrate has donated ten of their crates to The Boys he Challenge is to climb Ben to the Dragons PBrigade. The crates were Nevis in Scotland, Scafell Pike presented to The Boys Brigade at Tin England and Snowdon in Emma Lanman from Van Girls, featured in The Mover in August the PHS Teacrate Bristol Depot, Wales within a 24-hour time frame. by Tim Brown, PHS Teacrates, Leatherbarrows’ team members 2014, recently appeared on the BBC programme Dragons’ Den. lead driver. Robert Dance, Richard Fisher, The Boys Brigade was founded Lewis Mills, Paul Messer, Tom mma was looking to trade type of pressure, but Emma simply 125 years ago and now works with Collins and Andy Pittwood trained 10% of her company for a smiled and said “You have to take a over 60,000 children and young for many months to take on the £75,000 cash injection risk”. Good on ya’ girl! people in over 1,500 companies challenge which involves climbing from one or more of the Sadly none of the Dragons decided in the UK and Republic of all three mountains, and driving Ehigh-powered entrepreneurs. She to invest but entrepreneur Deborah Ireland every week, providing a between them, in under 24 hours. didn’t get the cash, but she was very Meaden said after “I might regret programme of exciting activities Unfortunately they didn’t quite much a winner. that one”. On leaving the Den, including camping, climbing, break the very demanding limit She made a very good argument Emma was in defiant mood. “I’m kayaking, orienteering and having started at 4:00am and that the cash injection would allow going to prove to them that expeditions for boys and girls from finishing at 5:00am the next day, her to buy a new vehicle, partly to something new and niche can take five to 19, continuing with their however it’s still a remarkable service a new deal that was in the over the world,” she said. “So young staff through provision of achievement that allowed the team offing from Pickfords, and to expand hopefully you’ll see us in a town Duke of Edinburgh Award to raise a whopping £2,372.40 for the business. Emma was also keen near you very soon.” programmes. the charity. to have the help of an experienced Rob Williams, Deputy Senior Lewis Mills, Office and Commercial entrepreneur on her side to provide “I’m going to prove to Youth Leader of Bath Boys Brigade, Removal Manager at Britannia guidance as her business expanded. said “We are overwhelmed by the Leatherbarrows said, “We’re all in It was obvious that some of the them that something donation from PHS Teacrate. This the office feeling sore, hungry and Dragons were tempted. Touker will be such a big help for us as very tired, but definitely worth it Suleyman, the owner of major new and niche can the boxes we currently use are on now, even if we didn’t think so fashion brands including Ghost and their last legs.” halfway up Snowdon. A once in a Hawes & Curtis, tried to play the old take over the world ...” lifetime experience ticked off the trick of relating the investment to Emma Lanman bucket list, but never to be repeated.” the current value of the company. The research work Action Medical He looked incredulous saying that Research has performed over the the request valued the company at Van Girls is providing a valuable years has affected almost everyone £750,000 and asked what would service to people who prefer the who lives in the UK. It is through its happen if the expected growth idea of having an all-female crew. research that medical successes didn’t happen. Many before have The company will also provide such as the first polio and rubella crumbled in ‘The Den’ under this crews to trade customers if required. vaccines were created for use in the UK; another important breakthrough New vehicle for was ultrasound for pregnancy. Striking new Mercedes for Squab Stephens Removals

he new Mercedes Actros, uton-based Stephens Removals recently bought by Squab has acquired a Leyland DAF TGroup will take the fleet up to L CF 18-tonne truck from five 18-tonne vehicles, three Vancraft. This addition takes trailers and a 7.5 tonne vehicle. Stephens’ fleet to 14 vehicles. The The new vehicle has a drop axle company chose this vehicle as it and a payload of 26 tonnes and a already has others like it and has drop body allowing it to change always been happy with them. ● Summit of Scafell Pike, left to right: Richard Fisher, Andrew Pittwood, Paul Messer and easily between a crate and CT The new DAF will be used for local, Lewis Mills. body for better flexibility. ● Squab Group’s Mercedes Actros. national and European moves. www.themover.co.uk ● September 2015 ● The Mover 7 NEWS: UK

Crown Relocations launches a visa service ● Pickfords’ Quality Manager Tracey Rogers and Corporate Services Director Steve Wilkins. rown Relocations in the UK has launched a visa service Cfor UK nationals relocating to Australia and New Zealand. The new service uses the Pickfords FIDI- company’s qualified and licensed FAIM certified immigration advisers, who are in touch with the frequent changes for Corporate in rules, to steer customers through the whole process, from Relocation ● Wolverhampton’s mayor opens the Burke Bros self storage facility. initial eligibility consultation, to coordinating applications. In a ickfords Move Management recent communication the has recently been certified company said that people often PFAIMPLUS. The FAIM New self access storage think the biggest pitfall is choosing certification demonstrates that the right visa type to apply for, but compliant companies continually facilities at Burke Bros the major difficulty comes before provide global relocation services any application, in establishing a to a uniform quality standard. The Mayor of Wolverhampton, Councillor person’s eligibility to apply. FAIMPLUS is awarded to Ian Brookfield, opened a new self storage Using this service, potential established ISO 9001-certified migrants will be able to contact companies, demonstrating high facility for Burke Bros. on 9 June, 2015. Crown Relocation directly at the standards in the implementation start of the migration process, of quality management systems. lans started back in 2013 of Active’s work, plus the speed at rather than making the application As a member of the FIDI Global when Burke Bros Moving which they built it, especially when themselves or using the services Alliance, Pickfords adheres to the Group bosses, Gary and the entire fit-out took just six weeks of a migration consultant. highest standard of quality and Chris Burke, recognised the to complete.” efficiency in moving services, in opportunityP to add complementary Active’s Director, Garth Williams, accordance with the FAIM self storage services to their existing said: “We were delighted when standards. containerised , free standing and Burke Bros chose us to help them Pickfords’ Managing Director document archive storage. enter the self storage marketplace Russell Start said, “We are Successfully securing a Green Shoots along with their commitment to thrilled to have been awarded the grant funding awards (£50,000) in embrace the high standard of finish FAIMPLUS certification for late 2014, allowed the work to and quality of storage rooms we international relocation, commence in April 2015 to create construct.” demonstrating our ongoing 94 storage rooms of varying sizes commitment to quality move for public use. management. My personal thanks Gary Burke said: “Initial interest “We have all been to our staff for maintaining the has been very positive! Since word very impressed by high standards.” got out, we’ve already received enquiries from local businesses, both the quality of public sector organisations, private individuals and students, all looking Active’s work, plus PPS acquires Alison Handling to store a whole range of items from archive files, office equipment, the speed at which PS, provider of crate hire to its 13-year history, including the products, studio flat contents, to they built it ...” the commercial relocation start of its crate rental service to household effects.” Pindustry has acquired Alison the removal sector nearly three The main contractor, was Active Gary Burke Handling Services, the UK’s years ago. David Peggie, Chief Supply and Design (CDM) Ltd. The largest independent stockist of Executive of PPS, said: “We’ve company used its experience to plastic returnable packaging. The admired the services and reputation build the new facilities that include: Free car parking, large loading acquisition will enable PPS to of Alison Handling for many years. new roofing to provide natural bays, trolleys and forklifts are all expand its current services for As Tony Dearden looks to retire light; a new corridor from the main available to make moving items in customers. Currently PPS offers from the company he set up, we reception to the self store rooms; really easy. For customers’ peace of the delivery, collection, asset are proud to be able to take on the Active’s single tier mezzanine floor mind measures also include 24-hour tracking, washing, rental and exceptional services and impressive design with storage units at both security, 24-hour CCTV monitoring, repair of returnable equipment customer base Alison Handling ground and first floor level; all in a strong perimeter fencing and secure and will now expand the services has created.” Business Growth brightly lit, clean, safe, secure, dry gates, with each customer using through Alison Handling to Fund (BGF), the UK’s most active environment. their own padlocks on their own include sales of a wide range of investor of growth capital, provided Chris Burke said: “We have all been dedicated room, for easy access load carrying equipment. £4.9 million to support the very impressed by both the quality during regular opening hours. PPS has experienced growth in acquisition and PPS’ growth plans. 8 The Mover ● September 2015 ● www.themover.co.uk BUSINESS: PRICE COMPARISON

with the undeniable fact that many potential customers in your area have no idea of your reputation. Both of these things heighten their desire to ﬁnd a reliable, independently vetted removals operator rather than a cowboy who’ll let them down. Price comparison plays a crucial role in this process, by keeping rogue traders strictly off limits to provide extra reassurance to the buying public.

Organising removals: the last thing to get done Organising a removal is an important task, but it’s seldom given more priority than other pressing issues such as mortgage arrangements, legal process and school entry. No one ever thinks about car insurance six months through their annual coverage, which is why these kinds of ﬁnancial services products are the single biggest success story of the price comparison age. When people need a quick quote about something they don’t really understand, there is nothing better than price comparison and that’s a big part of the opportunity for removals operators.

● Consumers now take price comparison for granted. A wide variety of removals services and providers The removals industry has developed a host of services for every need. Why price comparison These can range from the simple man-and-a-van, to long-distance transport integrated with short-term is revolutionising removals storage services, and even luxury ‘concierge’ providers offering Now that price comparison is taking hold in the removals industry, what prestige packing and unpacking. sort of impact can we expect? It works for books, smartphones and DVDs, This again increases the necessity of a 24/7 online comparison engine but does it work for a removals job? And who stands to benefit most, if at all? that presents detailed service information, as well as the headline Marc Benger, Co-founder and Director of Compare My Move explains. price. Customers ultimately want as much insight as possible to base s consumers, we take means a level playing field no matter boom of the 1980s. Even those who their decisions upon. price comparison for how big you are. move fairly regularly don’t move granted. Who hasn’t Removals services – just like frequently enough to keep track of The 50%-local rule for benefited from cheaper insurance, pensions and savings – changing removals prices, service finding a removal firm Acar insurance or a better broadband are not commodities. Customers offerings and providers. The net When people move, it’s sometimes tariff thanks to the power of Internet want to know more than just the result is that the average removals to a new part of the country or a new technology that instantly presents price, and they want to know customer has almost no idea what part of the world. In such a scenario, you with all the product information quickly. But there are even more costs to expect for the service they they’ll know more about removals necessary to make your purchase? compelling reasons why removals require, until they start researching firms in their current area than services are well suited to price it. This is massively increasing their removals firms in the area they are Lessons from the personal finance market comparison and why removals reliance on price comparison to moving to. They don’t have to be In the high-margin personal finance firms would be wise to get involved support their understanding and rocket scientists to understand that industry, price comparison has from the outset. provide additional helpful resources. this gap in their knowledge means revolutionised how the market they are missing out on a potential works. Once dominated by a small Long duration between The emotional tinderbox of moving day opportunity to save money. Price cartel of the biggest companies in using a removals service It doesn’t get more stressful than comparison gives the buyer the world, price comparison has According to the Intermediary moving house and the focal point immediate insight into both local become a boon for innovative niche Mortgage Lenders Association, the for that stress is typically moving markets related to their move, providers and challenger brands. average turnover of a UK property day. Decades can pass between effectively doubling the addressable Why? Because price comparison is is now 23 years. That’s three times occasions when a typical customer market for removals firms that take completely meritocratic, which longer than during the big housing uses a removals firm. Couple this part. Three generations of truck building

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766 Macs ad redesign layout B FINAL.indd 1 24/7/15 10:31:13 10 The Mover ● September 2015 ● www.themover.co.uk NEWS: UK

delivering or receiving the training and can include an optional assessment, taken outside of periodic training hours. Each 35- minute session can be delivered in a variety of ways including: quizzes, video led discussion, working party style discussions and case study- based learning. “We understand that set courses don’t meet everybody’s requirements and not all businesses can afford to develop courses for each customer,” ● One of several new Clockwork vehicles. Laura continued. “RTITB’s CourseBuilder aims to make training more personal and engaging, but most importantly it aims to change CLOCKWORK driver behaviour. This helps to ● New RTITB CourseBuilder will revolutionise Driver CPC training. ensure drivers’ personal road safety EXPANDS ITS and enhances business operations such as customer service and VEHICLE FLEET compliance, both of which ultimately A diff erent approach to Driver impact bottom line profi ts.” lockwork Removals Ltd has Employer members of the Master expanded its fl eet during the CPC training from RTITB Driver CPC Consortium will also fi nd C fi rst half of this year with the the 35-ºminute sessions benefi cial acquisition of several new vehicles. A new CourseBuilder from Driver CPC Consortium, RTITB, enables independently to Driver CPC as Its newest branch in Oxfordshire training providers and employers to create Driver CPC courses, they can be used as stand-alone has taken delivery of an 18-tonne uniquely tailored to their customer and business needs, without training tools. A short refresher truck with additional box trailer, the requirement for their own JAUPT (Joint Approvals Unit for training session is often required, while the Sheffi eld and Wimbledon Periodic Training) centre approval. in support of an internal safety branches each have new 7.5 tonne campaign or in the event of an Ryder vehicles. The company’s n estimated £205.2 million delivered through a wide selection incident at work; the individual deep storage facility at Aston was spent during the last of highly engaging and interactive CourseBuilder sessions are ideal Down, Gloucestershire, has also fi ve-year cycle of Driver sessions. No session lasts longer for this. acquired two brand new 38-tonne CPC (Certifi cate of than 35 minutes, to optimise driver “We have revolutionised our tractors and trailers which will be AProfessional Competence) training, attention and engagement. Eleven approach to Driver CPC to help used for daily runs to and from based on a £60 spend for each of topics are selected from the improve company training and bring central London. the 3.42 million attendees. “This CourseBuilder library to create the something fresh to the thousands staggering amount of money was personalised seven-hour Periodic of drivers seeking Driver CPC spent by drivers and employers in Training course. Periodic Training. We are offering our industry on training that was “We have successfully begun to an alternative to employers looking 20% discount on largely standardised and therefore roll out a Driver CPC training system for a different approach to Driver software for AIM often did not provide return on that challenges the status quo,” CPC for the next fi ve years,” said investment,” says Laura Nelson, explained Laura Nelson. “It provides Laura. “The Master Driver CPC members Managing Director of RTITB. those delivering training with consortium will continue to set the CourseBuilder from RTITB highly relevant materials and those standard for Driver CPC Periodic dminister Software, a currently covers 110 topics including: attending or paying for the training Training in the UK.” specialist supplier of software optical driving behaviour, vulnerable an interactive experience with added ● To download a list of all the A for the moving industry, has road users, planning for effi ciency business benefi ts.” topics and an example of the announced that it is offering a and driving style, which all aim to Course materials can be created new material available, visit 20% discount to all AIM members. change driver behaviour. Topics are to suit the branding of the company www.rtitb.info/coursebuilder. Call 0845 430 8901 for more details.

PROUD TO BE EXTENDING OUR SUPPORT TO MACMILLAN AT THE MOVERS AND STORERS SHOW 2015

Tel · +44 (0)1273 739 961 | www.reason-global.com Reason Global Insurance Ltd is authorised and regulated by the Financial Conduct Authority. www.themover.co.uk ● September 2015 ● The Mover 11 NEWS: UK

The Fast Forward Group joins AIM The Fast Forward Group has recently joined the Alliance of Independent Movers (AIM).

he north London-based word ‘independent’; we are not a company provides domestic large multi-branch UK company ● The reallymoving.com team. and commercial moving and I felt AIM was more relevant to services along with an operation of our size than some Textensive storage facilities, which of the other trade bodies we could now accounts for around 60% of its have joined,” said Mick. “I think Reallymoving.com business. The company was started these days, people like to know by Mick Bradley thirty-fi ve years they’re dealing with a company fi nalist in Lloyds Bank ago with one van and an estate car. that is accountable for its actions. Being a member of AIM, and the business awards Road Haulage Association, which “... I felt AIM was we’ve been members of for some Reallymoving.com has been shortlisted in the years, gives us an added layer of more relevant to an credibility to back up our reputation.” ‘Vonage Business Enabler of the Year’ category for operation of our size AIM founder Scott Rust said, I’m the 2015 Lloyds Bank National Business Awards. delighted to welcome The Fast than some of the other Forward Group to the Alliance. small companies and large. Tom Mick has been in the business for a Broughton, the Awards’ Programme trade bodies we could long time and his company is one Director said: “The quality and of the longest established in our range of this year’s entries exceed have joined ...” organisation. I’m looking forward even those of last year, which is no to working with him in the future.” Mick Bradley he company was launched mean feat. The draw of being The Alliance of Independent in November 1999 and has involved with the Lloyds Bank Movers was created to assist become one of the UK’s National Business Awards has seen The business has grown considerably removers of all sizes, to grow and leading providers of free, companies from all kinds of since those early days adopting the expand their businesses while Tinstant online quotes for home industries submit applications, which latest technology and offering offering their customers a high moving services. Reallymoving. have been narrowed down using customers services including online level of service. For the mover with com provides quotes to customers our thorough and comprehensive quotations and packaging sales. limited resources, or even larger for multiple moving services on scoring system. We are now looking ”We looked at other organisations more established businesses, AIM behalf of removals companies, forward to the next step in the before deciding to join AIM. They can offer a wide range of benefi ts. conveyancing solicitors and judging process and meeting some are a new fresh idea and I liked the ● www.fastforwardremovals.com. Chartered Surveyors. of the fi nalists face-to-face.” Rob Houghton, Director for Finalists were chosen from the ● The Fast Forward Group. reallymoving.com, said: “We are hundreds of businesses that entered delighted to have been shortlisted or were nominated across 18 award in these hugely prestigious awards. categories. They will now prepare We work hard to enable the success for live presentations to expert of our business partners and it’s judges who will decide the overall great to see this acknowledged.” winners that will be revealed at the The Lloyds Bank Business awards ceremony at the Grosvenor Awards include representatives House Hotel in London’s Park Lane from across industry and includes on 10 November.

PROUD TO BE EXTENDING OUR SUPPORT TO MACMILLAN AT THE MOVERS AND STORERS SHOW 2015

Tel · +44 (0)1273 739 961 | www.reason-global.com Reason Global Insurance Ltd is authorised and regulated by the Financial Conduct Authority. 12 The Mover ● September 2015 ● www.themover.co.uk SELF STORAGE: RED CUBE

job, take it a step further and make the calls for them and arrange the introduction – this little gesture will show your potential customer you care. The keyword from the survey to notice is ‘help’, they are not always looking for a ‘free’ service. This should be very simple for self storage companies that evolved from the moving sector. But even those without their own services could easily strike up a partnership with a local company.

Shelves and cabinets to help us organise our content 24% asked for shelves and cabinets in their storage units. People felt they had no other choice but to dump everything in boxes, making it difficult for them to find a particular object a few months later. If you provide some simple storage organising shelves and cabinets they can place certain items for convenient relocation. This makes them comfortable leaving their belongings for longer as it’s convenient and easier to access. The key from this finding is to make your customers comfortable and offer them as much convenience as possible. Many companies fail to listen and ● Above and below right: Red Cube Self Storage. implement improvements to their businesses that are geared to the consumer needs. The common mind-set of many business owners is to study their Red Cube listens to customers successful competition and implement a replica with reduced prices. But now the Birmingham self storage company Red Cube recently carried out a survey in the centre consumers are aware that cheaper prices don’t always mean satisfaction. of the city to collect and analyse the views of 1,000 self storage users. The question: Carrying out field research, listening to “How would you like self storage companies to improve their services to the public?” consumers and implementing the changes makes a big difference to a local business’ customer retention and conversion rates. he company analysed the survey They could help us to move results and implemented them. in to the storage facility As a result they recorded an 37% of respondents said that the increase in revenues through company’s willingness to help them move Tcustomers increasing their length of stay in was important. This is a prime example and improved conversion rates from new of adding value to your product or service enquiries. By listening to customers the and can be looked as expanding your company was able to set up a new self services further but geared around the storage facility in Birmingham and win consumer. new business amongst larger and more You don’t need to offer a free service established companies within a two-mile but having the facility available, or even radius. a list of recommendations to help the Red Cube reports on two of the key customer move in, has been a deal feedback points that it believes have made breaker for Red Cube. Passing on a few a significant difference: contact numbers doesn’t always do the WWAd:Layout 1 14/2/14 10:57 Page 1 www.themover.co.uk ● September 2015 ● The Mover 13

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Reason Global and the Movers & Storers Show work together for Macmillan Reason Global Insurance will be working closely with the team at the Movers & Storers Show this year to provide the maximum possible exposure for its chosen charity, Macmillan Cancer Support.

eason Global has been party at Whittlebury Hall, for example, said Malcolm. “We hope as many working with Macmillan the Show organisers will be holding attendees as possible will come since the beginning of an auction that will give everyone and race a lap in the car and try to 2014 and has successfully the opportunity to bid on some win the prizes on offer.” contributedR to raising money for unique lots – hopefully including Malcolm added that he was very major projects for the organisation some genuine F1 car parts and grateful for the co-operation of the over that time. signed memorabilia – to raise money Show organisers. “This year we are A key exhibit on the Reason Global for the charity. There is also a good making a real joint effort. The ● Macmillan provides much more than stand at the Silverstone show will chance that Reason Global staff, Movers & Storers Show is one of just nurses for palliative care. be the full-sized F1 Style Simulator including Malcolm Pearson, Business the major events in the industry that will give anyone who is brave Development Manager for the calendar and we are delighted that and communities with care, enough the chance of being Lewis company, will be brandishing a few the organisers have helped us so understanding and valuable Hamilton, just for a minute or two. collection tins to give visitors the much. We all hope that our efforts information to help them through But there will be lots more going on chance to support the cause. will be well supported by the visitors the really difﬁ cult times when aimed at raising money for the “We see this as a great opportunity and exhibitors alike.” cancer strikes. When you attend charity and increasing awareness to catch up with clients and our Macmillan Cancer Support does the Movers & Storers Show on 15 of the extraordinary work it does for chosen industries in general, whilst not just provide nurses for palliative and 16 September at Silverstone, cancer sufferers and their families. at the same time raising money for care. The organisation supports please join in the fun and, if you On the evening of the exhibitors’ such a worthy cause as Macmillan,” patients, their families, friends can, be generous. Reorganisation for Volvo UK and Ireland

n a move aimed at strengthening the Director in April, the following management business and streamlining operations, personnel appointments have now been IVolvo Group Trucks UK & Ireland has announced: Nigel Butler and Mike Corcoran are announced a comprehensive reorganisation Commercial Directors for Renault Trucks and of functions at the market company’s head Volvo Trucks brands respectively; aftermarket ofﬁ ce in Warwick. and customer support will be directed by Tony The new organisation brings together and Davis; Ian Wrench becomes Retail Development merges the current Renault Trucks and Volvo Director for both dealer networks; and Trucks support functions, whilst maintaining Amanda Hiatt is the new Marketing Director separate commercial functions to represent Volvo Group Trucks UK & Ireland. the interests of both brands in the market. It is planned that the full, multi-brand support The changes are being introduced to support teams and organisation will be in place and a new, multi-brand focussed Renault and fully operational by 7 September, 2015. Volvo truck sales, aftermarket and marketing “I am delighted to be announcing the new, organisation serving its dealer networks and multi-brand focussed organisation,” said Arne its customers in the UK and Ireland market. Knaben. “I am conﬁ dent that it will enable ● Clockwise from top left: Arne Knaben, Managing Director - Volvo Group Trucks UK and Ireland; Nigel Butler, Renault Trucks Commercial Following the appointment of Arne Knaben us to support our customers even more Director; Mike Corcoran, Volvo Trucks Commercial Director; Amanda as Volvo Group Trucks UK & Ireland Managing effectively.” Hiatt, Marketing Director - Volvo Group Trucks UK and Ireland.

INSURANCE THAT GIVES YOU AND YOUR CUSTOMERS THE RIGHT COVER With our tailored insurance solutions designed for movers our clients have come to expect extra from us. Contact us today to discover what extra could mean to you

Reason Global Insurance Ltd is authorised and regulated by the Financial Conduct Authority. Tel · +44 (0)1273 739 961 | www.reason-global.com www.themover.co.uk ● September 2015 ● The Mover 15 NEWS: UK

Driving licence access code now valid for 21 days The DVLA has announced that the access code issued to drivers under the new online licence checking system, View Driving Licence, will

● Bournes receive the Overseas Mover Of The Year Award. now be valid for 21 days rather than 72 hours.

nder the new scheme non-GB licences online instead - which came into of via an offi ce-hours-only phone Bournes International effect when the paper line. Bulk checking of licences counterpart was is also an issue that needs to be Moves wins BAR Overseas abolishedU in June - drivers must reviewed.” go online to request an access FTA entered into prolonged Mover of the Year Award code to allow an employer or dialogue with DVLA prior to Bournes International Moves has been named Winner of the vehicle hire company to check the system being launched in fi rst British Association of Removers (BAR) and Which? Trusted their entitlement to drive. the hope that employers would Traders Overseas Mover of the Year Competition, newly launched Ian Gallagher from the Freight easily be able to check licences for 2015, celebrating the best international removals companies Transport Association (FTA), in bulk. Many are now paying in the household goods shipping industry. which had expressed concerns specialist agencies because of about the new scheme said, the added time and resources he award was presented recognition of everyone’s hard “Common sense has prevailed required to check each one to Tom Bourne (one of work and commitment to providing and DVLA has listened to what separately themselves. Bournes’ current 5th great service.” we have been saying about the Ian Gallagher continued, generation company The aim of the award is to new online system not being fi t “The scheme was part of the Towners) and International Corporate encourage and celebrate high for purpose. Allowing employers government’s Red Tape Account Manager Marilyn Wilson standards in the international longer to use the code before it Challenge to reduce legislative at the BAR’s annual conference in removals industry and to reward expires is a sensible move. burden, but for employers with Belfast. those companies that lead by However we still believe more hundreds or even thousands of Speaking about the award Wesley example and excel at customer changes are needed to make the drivers it’s a cumbersome and Bourne, Managing Director, said, service. system effi cient and effective, time-consuming process which “We are thrilled to have won the Entries were judged according to such as the ability to check does the exact opposite.” BAR’s Overseas Mover of the Year customer feedback and satisfaction; Award. From the customer feedback website customer experience; we receive daily I believe this to be online contact; the content, layout, a real team achievement with information and clarity of the everyone from our sales team and quotation package; the knowledge, coordinators to our crew, customer professionalism and helpfulness of Find anything ever service and back offi ce support staff; and the company’s staff playing a role in creating an commitment to quality and high published in The Mover. excellent customer experience from standards. Independent judges Use the search box on www.themover.co.uk. start to fi nish. In our 140th year of scored entrants through a range of business as a family run company activities including mystery shopping it’s very rewarding to receive this and interviews with previous accolade from our customers as customers.

Reason Global Insurance Ltd is authorised and regulated by the Financial Conduct Authority. Tel · +44 (0)1273 739 961 | www.reason-global.com 16 The Mover ● September 2015 ● www.themover.co.uk PROFILE: GROSPIRON INTERNATIONAL

● Phillipe Mirault. Grospiron International - 25 years of success The Grospiron story began in 1840s Paris when Edouard Grospiron started a local delivery service using horse-drawn vehicles. During the next 150 years Grospiron remained a well know name in the city’s removals industry, changing hands many times during its long history.

t was in 1990 that a young Jean offi ces in Paris, Lille, Nice, Marseille, Cosmopolitan Service Unlimited in manager who looks after all our Luc Haddad, who had been Lyon and Toulouse. Two years ago 2013, the founder of relocation systems, a full-time quality manager sales manager for Desbordes, Philippe Mirault was appointed services in France. The company and a risk and insurance manager. bought Grospiron along with general manager to handle the day- employs 28 staff and operates from We self-insure all our shipments so Ianother removals company, Bedel, to-day running of the company. an offi ce just off the Champs-Élysées. maintaining a high standard of care which was owned by the same family, Philippe is a well-known fi gure in “We’d been working in the relocation is vitally important to our business,” and founded the present Grospiron the industry having held senior sector for a number of years but we said Jean Luc. International. positions with a number of major needed to expand,” said Jean Luc. Compliance is another area of the “I was 33 years old, I had two companies during his 25 years in “Cosmopolitan was the biggest business that Jean Luc takes very company names, two OMNI the moving business. independent relocation company seriously. Currently Grospiron is memberships, two FIDI memberships the only company in France to hold and around 200 employees,” said “I was 33 years old, I had ISO 14001, 9001, and 27001 for its Jean Luc. “All our work in those days removals services. The company was for private customers, most two company names, two has also signed the French Diversity jobs were domestic moves and our Charter, a commitment to ban turnover was under one million OMNI memberships, two discrimination in the workplace, euros.” FIDI memberships and and is also a member of the United The business has changed Nations Global Compact, which aims dramatically since Jean Luc acquired around 200 employees.” to promote human rights, protect it 25 years ago. Today almost all Jean Luc Haddad the environment and prevent Grospiron’s work is for corporate corruption, along with many other clients and international trade societal goals. customers, although some domestic In 2014 the company opened a in France and acquiring it has This year marks the 25th work is still undertaken. Despite new representative offi ce in Hong dramatically increased our presence anniversary of Jean Luc’s stewardship having far fewer employees, turnover Kong to support Grospiron’s agents in the international relocation of Grospiron and the occasion will has risen more than 20-fold and now and clients in the Asia Pacifi c region. market.” not pass unnoticed. A special stands at around 24 million euros. The offi ce is run by Franck Vidal, a Jean Luc believes that good anniversary party is planned in Grospiron International employs French native with ten years’ communications are a key element December to celebrate the company’s 120 people and Jean Luc says that it experience of relocation in Asia. in running a successful business and achievements during the past 25 is the only independent international Grospiron is also a major player in has invested heavily in the company’s years and mark the beginning of the removals company in France with the relocation sector having acquired IT systems. “We have a full-time IT next chapter in its continuing success. OpportunityOpportunity isis everywhereeverywhere. So are we. UniGroup Relocation is the largest commonly branded global mobility network with more than 1,000 locations serving 180 countries across 6 continents. Built on the heritage of the U.S.’ largest and most experienced moving companies – Mayflower and United Van Lines – UniGroup Relocation provides transportation services for your assignees with the unique benefits of a common voice, a consistent standard of quality and unsurpassed local knowledge. Contact the regional office nearest you.

Americas: [email protected] EMEA: [email protected] Asia/Paciﬁc: [email protected]

UniGroupRelocation.com/mover

AD# / P31670-PH1-R1 PROD MGR / Cheryl Sparks PUB / TheMover Prepared by CLIENT / UniGroup TRAFFIC / Aaron Dobson TITLE DIG ART URL / Shanghai / Evan Willnow / UniGroupRelocation.com/mover © 2015. All rights reserved. VERSION / Industry ART DIR / Jon Hansen SM / Yes 314.436.9960 MEDIA / Magazine, 4C/Bleed WRITER / Kay Cochran SIZE / 210mm x 297mm" trim ACCT MGR / Katie Chadek 180mm x 264mm live PREPARED /August 10, 2015 INKS / � Cyan � Magenta � Yellow � Black 216mm x 303mm bleed FILE / H:\Relocation Marketing\Print Media\Ad Trafficking\TheMover\TheMover Shanghai.indd 18 The Mover ● September 2015 ● www.themover.co.uk NEWS: INTERNATIONAL

● Far left: Aakanksha Bhargava during recording of the show and (inset), as she appeared on screen, with images showing behind the scenes duringthe ﬁ lming of Young Turks.

people have about the industry in India and help people associate PMR is ﬁ rst moving ‘Young Turk’ moving with stress-free relocations. “At PMR, we have taken it upon PM Relocations, the PAIMA member in New Delhi, was ourselves to showcase our industry recently featured on CNBC-TV18 on one of the channel’s as an organised sector that not only packs and moves household goods, longest running shows: Young Turks. but believes in customising and assisting our customers with all he programme puts the award-winning show has put the CEO and President of PMR. It was their relocation and settling-in spotlight on young spotlight on the achievements of the ﬁ rst time a relocation company related requirements,” said entrepreneurs poised to over 1,500 young, dynamic men in India had been featured on the Aakanksha. be tomorrow’s leaders. and women who have, it seems, show. The company said that the The show is now available on TThe show traces their journey from achieved the impossible. moving industry in India is still YouTube so everyone can join in who they were to who they have On Saturday, 9 May 2015, the show relatively new and it took part in the PMR’s success story. Go to www. become. Over the last 12 years this featured Ms Aakanksha Bhargava, show to try to change the perception youtube.com/watch?v=brH9jtFZtSk.

nominated for the Best Vendor Parttnership Moving industry nominations for US EMMAs award with HSBC Bank USA, NA. Other notable industry nominations include: The moving industry is well represented as always in the US EMMAs Atlas International, Allied International, The that will be awarded this month in California. Suddath Companies, Paramount Transportation Systems, Unigroup, Dwellworks, King & Mayr GmbH and Weinman International. raebel has been named as a ﬁ nalist in four Leadership category; the Most Innovative use The EMMAs (Expatriate Management and categories for the fourth year running: of Technology; Relocation Management Mobility Awards (American Region)) are GRelocation Management Company of the Company of the Year; Joleen Lauffer is up for organised by The Forum for Expatriate Year; International Moving Company of the the Global Mobility Professional of the Year Management (FEM), a leading worldwide Year; Thought Leadership – Best Survey or and Kyle McAllister has been nominated as global mobility membership organisation that Research Study of the Year; and Ron Dunlap one of the industry’s Rising Stars. provides industry professionals with trending from the company is up for the Global Mobility EMS in London has been nominated for both and technical information and networking Professional of the Year award. DSP and RMC of the Year. opportunities. The EMMAs are recognised as AIReS, is named in ﬁ ve categories: the Thought Santa Fe Relocation Services (SFG) has been the global mobility industry’s premier awards.

EUROMOVERS International SA EUROMOVERS International 13, Rue Edmond Reuter · L-5326 Contern, Luxembourg Worldwide Movers Allicance Phone: +352-26 70 16 56 · Fax: +352-26 70 16 57 Recognized Trademark The EUROMOVERS Network, now in existence for over AA friendlyfriendly NetworkNetwork 10 years, is proud to count partners in more than 30 Co-operation and Assistance withwith aa FamilyFamily SpiritSpirit countries in Europe and Overseas. Special rates and Conditions Powerlanes and Groupage Services Throughout the years, the network has developed a strong, international recognized partnership. Originally Exchange of Knowledge and Experience created by likeminded European Movers who wished to Participate in Corporate Accounts co-operate with others under the same standards, vision HO's Sales Assistance and banner, it has developed to an exclusive Circle of Experts with strong coherence, co-operating with a Partner-to-Partner Sales Assistance family spirit. Marketing, Public Relations, Web Quality Training Environment Email: [email protected] International Matrix Certification Web: www.euromovers.com Area Coverage www.themover.co.uk ● September 2015 ● The Mover 19 NEWS: INTERNATIONAL

Introduction of the new Belgian toll system Belgium is to introduce a satellite-based The European toll system on 1 April, 2016. Connection he new system will include with payments of additional Tony Richman the existing Belgian services such as ferries, fuel and Eurovignette road network VAT refund processes: services that (motorways and national ensure continuity and save costs. Troads in the Flanders, Wallonia and The use of an On-Board Unit Brussels regions) and supersede the (OBU), such as those supplied by EU data protection regulation – current time-based Eurovignette DKV Euro Service, is one of the big what and when to expect system. advantages of this kind of automated The registration phase for the new toll system. With an OBU, transport he European Commission individuals without undue delay. toll in Belgium starts on 1 October, and logistic companies can save time plans to unify data There will be significantly greater 2015 and will apply to all vehicles en route, save costs on administrative Tprotection within the sanctions for non-compliance, over 3.5 tonnes permissible total tasks and receive all payments in European Union (EU) General Data including maximum fines of weight, and to Belgian and foreign one invoice. Protection Regulation (GDPR). €1m or 2% of annual worldwide trucks alike. The level of the toll will From the start of the registration The GDPR will supersede existing turnover, whichever is greater. depend on the permissible total phase for the new Belgian toll 1990s regulations, prompting Data subjects will have to have weight, the Euro class of the truck system (October 1, 2015), DKV Euro fundamental changes to how the right to request the erasure and the road category. Service is joining with UNICEF organisations must process of their personal data. They may In the last two decades most Netherlands to help create personal data. A final version also request personal data in a European countries have introduced awareness for the organisation’s should be agreed by the end of format that can be easily electronic road toll systems. But project in Mozambique called “A 2015. transmitted electronically to these road toll systems were, and battle against malnourishment, a The new regulation will apply another processing system. generally still are, non-interoperable. battle against infant mortality”. to all organisations and people This implies that the cabins of More information on this can be based in the EU and unlike the When are the changes expected? international transporters need to found on the DKV website: www. existing directive, will also apply Trilogue meetings (Commission, be decorated with a myriad of dkv-euroservice.com. to organisations outside of the Council and Parliament) will be electronic tags and on-board units. EU that provide goods or services held to negotiate key differences. European service providers offer to, or process the personal data Subject to a three-way agreement, solution packages that relieve of EU residents. Currently, the GDPR is expected to be international transportation businesses operating across the published in December 2015 companies from burdens related to EU can be forced to answer to thereafter coming into force after the many different, non-interoperable data protection authorities in each a two year transition period and road toll systems. Their services EU country leading to multiple replacing present legislation. As combine payment systems of investigations on the same issue a regulation (not a directive) it multiple road toll systems into one and potentially different will have an immediate effect on box, include online toll calculators enforcement actions. The reform all EU Member States without and provide solutions for proposes cases are handled by a further national legislation. centralised, monthly invoicing of single regulator based in the EU paid road tolls, usually combined ● DKV Euro Service supply On-Board Units. country where the business has What does this mean for you? its main establishment. A number of substantial changes Data protection must be built to business processes will be into the design of business required. It will be necessary to processes for products and services increase governance requirements German minimum wage: during development. By default, particularly regarding security remember to register your privacy settings for processes arrangements; change the should be restricted. Independent business culture, e.g. embedding drive in Germany Data Protection Officers (DPOs) a culture of ‘privacy by design’; may be required depending on costs will increase to implement f you are travelling to Germany (mobile) if you use temporary the organisation or magnitude of new processes and controls and you are required by German staff. The form must be filed with personal data processing. Criteria potentially the cost of employing Ilaw to pay all staff a minimum Bundesfinanzdirektion West in have yet to be agreed, or whether an independent DPO; companies wage of at least €8.50/hour. You Cologne by fax on +49 221 964 DPOs will be mandated by the will suffer financial risks from must register your journey with 870. GDPR. potentially substantial non- the German authorities in Cologne, Germany implemented the Act For data to be collected and compliance fines; and companies including a new requirement to on 1 January, 2015. It applies to processed, explicit consent will need to perform internal audits declare your expected number all industries so includes truck must be obtained. The right to identifying risk exposures and of trips to Germany. drivers and crew members. The withdraw consent must also be providing assurance to Audit The declaration form can be Act applies to any journey that communicated. Companies will Committee’s that these have been downloaded from: http://ow.ly/ takes place to, from or in have an obligation to report mitigated through effective PAzzh. You must use form Germany but does not apply to breaches to Supervisory controls. 033037 (mobile); or form 033038 transit journeys. Authorities and affected MJ_DPS_TRADE_ADVERT_PRINT_V2.pdf 1 20/07/2015 13:55

When quality really matters ...

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K MJ_DPS_TRADE_ADVERT_PRINT_V2.pdf 1 20/07/2015 13:55

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K 22 The Mover ● September 2015 ● www.themover.co.uk TRANSPORT: DRIVERLESS TRUCKS

The ﬁve driving forces behind driverless trucks

The introduction of driverless vehicles may be nothing more than change into a more enhanced role by adding transport management science fiction in some people’s minds, but the reality is technology duties that could be completed giants across the globe, such as Google, are investing heavily in during the time periods the computer developing the concept which shows it is closer to reality than is in control. people think. By Richard Newbold. Safety Public perception will demand absolute reliability with this new aimler, one of the world’s haulage industry will ever see. With Driver shortage technology. It will need to be proven largest manufacturers that in mind we look at the driving Another reason behind introducing before any driverless vehicle is of trucks, recently force behind driverless trucks. driverless trucks is the driver allowed on the motorways. Any Ddemonstrated a prototype shortage crisis. People seem more operation involving driverless truck which drove autonomously Costs unwilling to commit to a career as a vehicles on public roads will need on an autobahn in Germany. This Throughout Europe it is estimated HGV driver due to many reasons to be part of a much larger system, truck successfully navigated a that around 45% of the total cost for including the long hours away from a system that perhaps is not quite a junction in real driving conditions. road haulage operators is attributed home, the relatively low pay, the reality as of yet. This demonstration showed us just to the driver. By eventually removing poor image of the industry and the how real the technology is. Daimler the driver it would obviously then working conditions. This will soon Congestion demonstrated the truck as part of have a huge impact on road haulage translate in to higher costs for One of the leading reasons for its ‘Future Truck 2025’ strategy. costs, margins and profits. There is haulage operators and their clients. the heavy investment in to this Trucks will be equipped with their no indication that this technology By removing most of the stress from technology is the potential increase ‘Highway Pilot’ assistance system will ‘replace’ existing drivers in the driving by leaving the important in transport efficiency. With road which allows them to navigate future, the technology will be there decisions to a computer, the working congestion predicted to continue to successfully at speeds up to 85kph. as an aid to the driver and help free conditions should become much rise in the near future there is a real The introduction of driverless trucks up time for them to work on other more attractive. There could also be need to break the link between could be the biggest change the road duties to maximize their time. the opportunity for the driver role to economic growth and road transport. www.themover.co.uk ● September 2015 ● The Mover 23

> YOUR PREFFERED QUALITYQUALITY PARTNERPARTNER ININ FRANCEFRANCE

● The Daimler driverless truck, left, and the cab interior, below.

MOVING | STORAGE | RELOCATION

PARIS LYON

LILLE TOULOUSE

German authorities have predicted Control’ system and telematics that truck transport volume will products for vehicle and transport increase by 39% by 2030 unless management for the driver and something is done to stop it. The operator have already been rolled MARSEILLE construction of new roads is very out. MARSEILLE NICE unpopular with environmentalists Vehicle manufacturers believe and many countries in Europe just that the driver will still be essential do not have the funds available to to the driving process in the next pay for that kind of extra road ten years. The technology will be infrastructure. Major road networks there to assist the driver rather than in Europe have hardly grown in the take their job. last ten years and that’s why it becomes essential to use existing road capacity more effi ciently and Richard Newbold driverless vehicles can help to achieve this goal. Richard Newbold is the founder of returnloads.net and www.aaa- The technology transport.co.uk and has spent thirty There have been major developments years in the transport and logistics with technology in terms of assisting industry. Returnloads.net is an online the driver. Daimler’s ‘Proximity freight exchange that helps companies certified : Control Assist’ will adapt the speed fi nd return loads for their return ISO 9001 ISO 14001 ISO 27001 of the vehicle depending on the journeys. The site has around 90,000 traffi c situation through an integral loads added every month and close to cruise control and braking system. 2,000 members. Subscriptions start Three-dimensional maps already from £29.95/month. exist for a ‘Predictive Powertrain 24 The Mover ● September 2015 ● www.themover.co.uk THE MOVERS & STORERS SHOW 2015: INTRODUCTION

The Movers & Storers Show 2015 Exhibition Guide Silverstone Circuit, Northamptonshire NN12 8TN Tuesday 15 and Wednesday 16 September

A word from the organisers event on Tuesday, 15 September to show Just in case you are currently shaking your visitors – giving you a chance to continue your head and looking at your calendar, no, you’re conversations, let your hair down, and do not imagining things – the show is a whole some more informal networking over dinner. month earlier this year. Our usual October Give us a call on 02392 736539 ASAP if you dates were snaﬄed by another removals would like to book a ticket. event, so we’ll be at Silverstone next week on Tuesday 15 and Wednesday 16 September. Of course, we have some amazing features The kids will be back at school by then, and so lined up this year as well, ranging from a social hopefully things at work will have calmed media and website clinic, to the ever popular down enough for you to sneak oﬀ and have a Packer of the Year contest, to some of the best brilliant day out at the home of the British speakers we have ever booked – just turn the Grand Prix. page for more information.

We’re back at Silverstone for a third consecutive And as long as you register in advance, year, as no other venue has come close to it it’s all free. for visitor satisfaction. The Truck Show in the Paddock, vehicle displays in the Pit Lane It’s free because of the support we receive Garages, a fantastic central location close to from the exhibitors and sponsors, who are the M1 and M40, stacks of free parking and 100% committed to serving your industry, the chance to see fast cars driving round the and are all leaders in their fields. We’re really track each day – what’s not to love? grateful to all of them, and to all of you for coming along and making this the best day Added to which, to mark our third year at the out in the industry. See you there. venue our friends at Silverstone are offering 15% off all of their driving experiences to people attending the show. Simply ask for the discount code when you pick up your badge. All of this fun adds to the social feeling of The Movers & Storers Show. It simply isn’t quite like any other trade show, and quite right too – yours is a tight-knit industry full of wonderful people who help each other out on a regular basis, and your trade show should reflect that feeling of closeness and camaraderie. That’s why this year we’re opening up our evening

Contact details: Telephone: 02392 736539 Email: [email protected] #MoverStorerShow

The Movers & Storers Show 2015 is sponsored by: www.themover.co.uk ● September 2015 ● The Mover 25 THE MOVERS & STORERS SHOW 2015: WHAT’S ON?

What’s on at the Show?

We had a fantastic show last year, and we’ll be The Basil Fry & Co Learning Zone The Simpson Packaging building on that success this year with a Our free seminar theatre is back on the Packer of the Year Contest completely new feature - the TwentyCi Web & mezzanine level overlooking the main exhibition (Wednesday only) Social Media Clinic offering free advice and hall, and this year it is kindly sponsored by We are pleased to announce the return of this support. We’re also expanding our party night Basil Fry & Co. Our programme is still being extremely popular competition, which will on Tuesday 15, which is always a great event, finalised as we like to put in as many up-to-date once again be sponsored by Simpson Packaging. so book your tickets now if you want to come topical presentations as possible, but we know This year, the competition will be devised and along! it will include sessions from digital marketing run by Britannia Reeves who have worked expert James Dearsley, a session on the legalities extremely hard to produce a great challenge As per last year, all the competitions are of self storage, a presentation on how to for you. It is completely free to enter the scheduled for Wednesday 16, so if you want to publicise your company for free by The Mover’s contest, but due to high demand we suggest mix business with pleasure, that’s the day to own Steve Jordan, and a talk by Ashley Boroda that you pre-register – for the last two years attend. The atmosphere on Tuesday will be a about winning pitches. Several sessions were running we have been fully booked with people little calmer and more business focussed. standing room only last year, so make sure wanting to have a go. The winners will receive you get a seat early. a crystal trophy, a £100 cash prize and a £100 The event is open from 09:30 – 17:00 on Tuesday, voucher to spend at Simpson Packaging as and from 09:30 – 16:00 on Wednesday. The Movers & Storers Truck Show – well as bragging rights for twelve months. sponsored by Matthew James The Exhibition (Wednesday only) The Movers & Storers Show Party Night Once again this year we have increased the Now, this is one for you petrol heads. This Previously known as the Exhibitors’ Party, this number of large-scale exhibits (trucks, forklifts, competition is your chance to show off any year we’re expanding our Tuesday night shindig containers, etc.) on show in the Pit Lane vehicle in your fleet that makes you proud – and offering tickets to anyone attending the Garages, and hopefully we’ll get some nice from a vintage van to a pantechnicon. Entries show. Those who have managed to get an warm September weather which will make it will be displayed in the parking area immediately invite in the past will already know that this is a pleasure to explore. Upstairs in Hall 1 we’ll opposite the Pit Lane Garages on Wednesday, a fab night out – a relaxed and sociable have a diverse range of exhibition stands and judging will be overseen by Matt De-Machen business event, with great food and drink, showcasing a variety of industry-specific from Matthew James Removals – last year’s entertainment, and usually one or two products and services. As well as checking out winner. There will be cash prizes and trophies surprises! Tickets cost £60 per person (which what’s new and meeting some fantastic available in several categories, plus a great PR includes a donation to Macmillan) and need suppliers, this is your opportunity to enter the opportunity for the winners. You can find more to be booked in advance – see the bottom of competitions that many of our exhibitors run information on our show website, along with the page for contact details. on their stands – you could come away with the competition entry form. some amazing freebies. The TwentyCi Web & Social Media Clinic Are you mystified by Instagram? Are you missing the point of Twitter? Maybe your website needs a refresh and you don’t know where to start? Well don’t panic – just book an appointment with our expert advisers at this year’s new feature – the Website & Social Media Clinic sponsored by TwentyCi. We can set up your social media accounts for you, advise on how to maximise your online presence, and offer tips and solutions to help you get the most from your website – all completely free!

The Manage My Moves Café & Networking Lounge Contact details: Telephone: 02392 736539 Email: [email protected] #MoverStorerShow As always, the Networking Lounge is at the heart of the show in Hall 1, and this year it is sponsored by new exhibitor Manage My Moves. It’s a great space where you can grab a coﬀee, take the weight oﬀ your feet, chat to your colleagues and enjoy great views of the on-track racing action. 26 The Mover ● September 2015 ● www.themover.co.uk THE MOVERS & STORERS SHOW 2015: EXHIBITOR INFORMATION

Active Supply & Design (CDM) Ltd The long-term presence of Active in the self-storage industry has placed them as the market’s leading provider of self storage solutions. The company’s philosophy of concept to completion; based Exhibitor Information around design expertise, attention to detail and effective contract management, make them the perfect construction partner for projects large and At the time of going to print, the floor plan and small whether you are a new entrant to the industry full exhibitor list was still being finalised. These or an established operator. Active successfully work will be handed out at the show and with many removal companies across the UK by integrating self storage to work in tandem with posted on the show website as soon their current removals businesses, allowing removers as possible. to benefit from the high demand for self storage.

T: 01270 215200 In the meantime, these are E: [email protected] some of the great companies W: www.askactive.com you can meet at the event.

Administer Software Limited A Haywood & Sons Ltd STAND Administer Software Limited provides office E2 software (IT) that enables removals and storage companies to successfully manage their business, Haywood are wholesale suppliers of improve customer service, and improve efficiency packaging materials, work wear clothing and profitability. The products are fully integrated and protective covers. We have been and have been designed to address the specific needs of the removals and storage industry in the suppliers to the removals trade for over 90 UK and with the understanding that no two movers years and have built a name for quality are the same. products and competitive pricing. Visit our T: 0845 430 8901/02 stand and see a selection of our popular E: [email protected] products most of which can be delivered W: www.softwareformoving.com next working day.

T: 0800 074 4101 / 0113 230 450 E: - [email protected] W: www.haywoodsltd.co.uk

The Alliance of Allports Group Anglo Pacific World Movers Independent Movers Established in 1959, the Allports Group has a Anglo Pacific offer frequent sailings on all routes to The Alliance of Independent Movers is the trade tradition of serving commercial vehicle operators major destinations worldwide. With depots in association designed with the modern removals throughout the United Kingdom with products London, Manchester and Glasgow we offer a company in mind. As well as marketing directly to and services. During our 56 years the Allports competitive groupage solution wherever you are the public, AIM offers its members support and Group have developed successful operations in located. We’ll arrange shipment on the vessel advice to help them grow their businesses. AIM key business areas, including Authorised promised and nominate reliable FIDI agents at launched at the 2013 show, and is looking forward Distributors for Renault Trucks, Allports Rental and destination. We understand your business and will to another year of assisting its growing number of Contract Hire specialists, Bodywork Repair and ensure that your goods are handled professionally members. Paint Centre, and more recently Deker Trailers. from start to finish.

T: 0208 892 0369 T: 01543 420120 T: 0800 085 4105 or 020 8838 8078 E: [email protected] E: [email protected] E: trade@anglopaciﬁc.co.uk W: www.aimovers.org.uk W: www.allportsgroup.co.uk W: www.anglopaciﬁc.co.uk www.themover.co.uk ● September 2015 ● The Mover 27 THE MOVERS & STORERS SHOW 2015: EXHIBITOR INFORMATION

The BAR Basil Fry & Company Ltd STAND We are delighted to be attending the show this G1 year and see real potential for attracting new applications for The Federation of Removers (FOR). Basil Fry & Company Limited is the recognised We recognise that as the only properly constituted leading provider of removal, storage and Trade Association for our industry, we have a duty self storage insurance products with over of care to Members and clients alike to exert our inﬂuence over the wider industry to continuously 1,500 clients nationwide. As members of improve on service delivery and customer care and both the BAR and SSA we have exclusive see our attendance at the show as an opportunity schemes that allow you to maximise to do exactly that. revenue as well as providing you with the T: Ian Studd, BAR Director General - 01923 699480 widest cover in the market place. These E: [email protected] policies, partnered with specialist advice W: www.bar.co.uk from our dedicated account handlers, make Basil Fry the perfect business partner.

T: 01372 385985 E: [email protected] W: www.basilfry.co.uk

BAR Services Britwrap Reusable Mattress Bags STAND I1 BAR Services supply all packaging and moving materials for the moving and self store industry Britwrap mattress bags protect, prevent and was founded in 1977 as a subsidiary and damage and save money! This unique, commercial arm of the BAR. We pride ourselves on patented product is the most hard-wearing offering a professional and efficient service and are renowned for supplying quality products at solution on the market and can be reused competitive prices. To discuss your packaging up to 70 times. Made from extra thick, PP need please contact us on 01342 870087. material with velcro closures and strong T: 01342 870087 reinforced handles which make difficult-to- E: [email protected] lift mattresses much easier to manoeuvre. W: www.barservices.co.uk Perfect for removals and storage, they are quick and easy to use and once inside the cover, mattresses will be protected from damage, dirt, moisture and odours.

T: 0151 934 1250 E: [email protected] W: www.britwrap.com

Bespoke Bodies Ltd DKV Euro Service STAND We design and build quality removal truck bodies. G2 Only Bespoke Bodies guarantee to save you money and make your life easier. Challenge us at the show! Are you looking for the optimal all-in-one solution for fuel, toll, refund and excise T: John - 01925 850 722 recovery as well as advanced online tools? E: [email protected] Not just for Europe but also for the UK? DKV W: www.bespokebodies.com Euro Service offers you all you need for effective fleet management. Come and see us at our stand for tailor-made advice. You drive, we care!

T: Valerie Bamping - 07739 774111 E: [email protected] The number one alternative for ALL your trade requirements

#ThereIsAnAlternative – 126 Santa Fe ofﬁces in 56 countries across the globe. #SeamlessGlobalExperience – 3,150 professionals working for Santa Fe. #NumebrOneTradeShipper – For Groupage, FCL’s, LCL’s and Air.

Call 0208 166 5017 or email [email protected] The number one alternative for ALL your trade requirements

Call 0208 166 5017 or email [email protected] 30 The Mover ● September 2015 ● www.themover.co.uk THE MOVERS & STORERS SHOW 2015: EXHIBITOR INFORMATION

Currencies Direct Ltd Flame Recruit Ltd STAND Currencies Direct has been partnering with removal G3 companies since 1996, helping their customers make huge savings on their overseas money transfers. Find Flame Recruit Limited are a specialist out how you can generate a significant additional recruitment consultancy that deal with income stream with minimal effort, whilst your finding experienced removals staff benefit from some fantastic incentives. If your business has any involvement in deep sea or professionals for the industry. European moves please come and talk to us. T: Ray Inskip – 01621 874999 T: Rob James, Account Manager - 0207 847 9400 E: ray@flamerecruit.co.uk E: [email protected] W: www.flamerecruit.co.uk

Gauntlet Relocation Janus International Jungheinrich UK Ltd Insurance Brokers Janus International is the global leader for self Jungheinrich UK Ltd is the British subsidiary of the Gauntlet Relocation Insurance Brokers are storage solutions. Our innovative and durable world’s third largest suppliers of logistics solutions. independent brokers based in Sussex. Managing product range has been used to build over four Over the past 50 years, the company has evolved partner Graham Puddephatt has worked within million self storage units around the world. Working from a manufacturer of handling equipment to a the removals and ﬁne arts insurance market since with the world’s leading self storage brands we logistics service provider oﬀering supply chain 1996. We are very proud to be attending this year’s have the skills to assist with any self storage project. management solutions covering everything from show and look forward to meeting old friends and Janus International is the company to trust with hand pallet trucks, fully automated warehousing new contacts. We will have various underwriters on your self storage project. systems and quality market leading refurbished stand to discuss any issues directly. forklift trucks. T: Graham Lomax - 0191 518 5830 T: 01825 890983 E: [email protected] T: Louise Turton – 01908 363184 E: [email protected] W: www.janusintl.co.uk E: [email protected]

Kidds Services: Removals, Mac’s Truck Sales Ltd Manage My Moves Storage & Shipping We have built and supplied furniture vehicles to the • Maximise every lead Removals, storage and shipping as well as training removal industry for over 35 years. We are at the • Complete job management services. Contact Philip Kidd on [email protected]. forefront of the latest innovation in this market, • Simple document and invoice production despite the many changes the industry has faced. • Use on any device (PC, Mac, Android) T: 0800 252220 or 01964 537000 Please visit our website www.macstrucks.co.uk. • Built by removers for removers E: [email protected] • Tailored for you 01422 311999 We know the industry inside out and can help with W: www.kidds.co.uk T: E: [email protected] every aspect. Our team has helped dozens of clients achieve their goals and continue to enhance W: www.macstrucks.co.uk the system to help many more. For a free demonstration call 0800 533 5136.

T: 0800 533 5136. www.themover.co.uk ● September 2015 ● The Mover 31 THE MOVERS & STORERS SHOW 2015: EXHIBITOR INFORMATION

Move Assured Mr Box Ltd STAND Move Assured is an organisation that specialises in D1 promoting professional, independent removal companies. Members of Move Assured have been Mr Box specialise in supplying containers checked and accredited & are constantly monitored for the self store industry. We are members via their feedback. Consumers can have added of the Self Storage Association and supply conﬁdence in the choice of removal companies knowing they are part of a professional trade body. containers to over 50 existing self store clients throughout the UK. With a network T: 07594 161 59 of depots and vehicles throughout the UK, E: [email protected] we are able to deliver containers direct to W: www.moveassured.com your location and oﬄoad and position them. Containers are available for purchase or hire.

T: 0800 783 9885 or 01473 833775 E: [email protected] W: www.mrbox.co.uk

Moveman Pro Next Level The Removers Consultants STAND The MoveMan Pro suite of products provides E3 removal office software solutions suitable for companies ranging from one user to multi-branch Established 2015 by Mark Ratcliffe and companies. MoveMan is designed to save you time Andy Pearson to help the small to and money through reducing administration medium-sized remover Move Up to the and repetitive tasks, whilst increasing your professionalism. Unique features such as drag and Next Level. With over 60 years’ experience drop, web data imports, mobile survey solutions in the industry the duo are well placed to can all help streamline your business. help other movers avoid the pitfalls, T: Chris Elson - 0845 543 8451 increase profitability and save money. E: [email protected] Services include advice on: operators’ W: www.movemanpro.com licencing, warehouse planning, new concepts in furniture moving, training, vehicle selection and much more.

T: Mark Ratcliﬀe - 01323 644207/07437 414589 Andy Pearson - 07879 653721 W: www.nextlevelremovers.co.uk

Penn Elcom Ltd Nationwide Transport STAND I1 Penn Elcom Ltd is a long established manufacturer Breakdown Services Ltd of hardware suitable for crating and palletised cargo. We exhibit a complete range of locks, handles and castors. Of particular interest to visitors NTBS operate a PAY ON USE breakdown will be our ‘Klimp’ fasteners designed to secure service with coverage throughout the UK crates in transit, allowing quick access and speedy and Europe. Operating from our own 24- storage. Additionally our air dampened Pallet Cushions easily attached to pallets and crates for hour bespoke control centre in Denton, shock vibration protection are shown. Manchester which is manned by helpful, professional and knowledgeable staﬀ who T: Graham McGrath - 07730 498626 provide support to any type, age of vehicle, E: [email protected] plus all ancillary equipment when in need W: www.penn-elcom.com of urgent roadside assistance, at competitive rates.

T: Stuart – 0161 336 8752 E: [email protected] W: www.ntbs.co.uk 32 The Mover ● September 2015 ● www.themover.co.uk THE MOVERS & STORERS SHOW 2015: EXHIBITOR INFORMATION

PHS Teacrate Pound Gates PPS Crate Hire PHS Teacrate is a leading crate rental company We are an insurance broking and risk management PPS Crate Hire provides the best solution for office moving over 20 million crates every year in the UK, organisation delivering amazing outcomes for our and commercial moves with the rental of plastic offering the largest selection of plastic crate products clients. We look beyond pure insurance, delivering removal crates and handling equipment across the available on the market. Our crates, handling certainty through a commitment to understanding industry. Offering competitive weekly rental rates, equipment and packaging products are suitable your business and using our expertise to provide excellent customer service and efficient delivery for removals and storage. With rental and outright tailored risk solutions. and collections, PPS are here to help your move run purchase options, complimentary custom logo smoothly. You can visit www.ppscratehire.co.uk for branding and over 20 years of experience, we’re T: 01473 346046 more information or call 01283 821 502. able to offer a versatile and reliable service for a E: [email protected] range of industry sectors. T: Lucy Allsebrook - 01283 821 502/ 07960 042 719 Michael Dalaimo - 07958 766856 T: E: [email protected] [email protected] E: W: www.ppscratehire.co.uk

Quickfit Container Accessories STAND Reason Global Insurance Ltd CENTRE We offer a wide range of shipping container 1 accessories and modification parts for retail and wholesale. This includes windows, doors, vents, Reason Global are the only Lloyds of London lockboxes and stacking pins, all designed for fast broker dedicated solely to the moving and and easy installation. We also have our newly self storage industries. We offer extremely available Extra Strong Shipping Container Shelf Brackets idea for organising your container or competitive rates and a wealth of experience renting to your customers! to ensure you are fully covered with expert advice should a claim arise. If you would T: 0207 1188 373 like advice on your insurance requirements, E: sales@quickfitcontaineraccessories.co.uk W: www.quickfitcontaineraccessories.co.uk please visit us at Centre 1 and come to have a try of our F1 style simulator to win a prize and help us support our company charity, Macmillan Cancer Support.

T: Malcolm Pearson - 01273 739961 07789 486919 E: [email protected] W: www.reaon-global.com

Reallymoving.com Removals Manager Ltd SBR Specialist Coachbuilders Reallymoving.com is the UK’s leading website for Removals Manager is an intuitive online software SBR Specialist Coachbuilders is a family run home moving services. Thousands of movers use platform for running your removal and storage business, specialising in high quality removal van our website to get quotes for removals, surveys company wherever you are, compatible with bodywork and cab top sleeper pods. We also carry and conveyancing each month. Removals ﬁrms tablets, smartphones, on 3G, 4G and Wi-Fi. You can out chassis modiﬁcations, body refurbishments can receive leads for moves in their local area for 1 do surveys, quotes, chase jobs and send multiple and paintwork. and 2 bed moves or 3 + bed moves. Free trials documents to clients. Removals Manager will also available, free Ombudsman and free feedback manage your containerised storage. Streamlining T: Chris Seville - 01772 785966 system. the way you work in the industry and importantly E: [email protected] saving you time. W: www.sbr-msv.com T: 01727 238010 E: [email protected] T: Olly Sampson - 07872 551744 W: www.reallymoving.com E: [email protected] W: www.removalsmanager.com www.themover.co.uk ● September 2015 ● The Mover 33 THE MOVERS & STORERS SHOW 2015: EXHIBITOR INFORMATION

Simply Shredding Ltd Simpson Packaging Group STAND Simply Shredding Ltd is comprised of a network of C4 independent shredding companies throughout the UK. Over the past three years the group has Simpson Packaging is the UK’s leading grown to over 50 branches and is now the largest supplier of packaging materials, handling shredding collective in the country. The purpose of equipment, and work wear to the removals attending the Movers & Storers Show is to meet with existing member branches and to oﬀer an and storage industries. Our group company exciting business opportunity as a bolt-on to people’s Dependable Packaging is the UK’s leading existing business, for a very small annual fee. manufacturer of paper blankets and covers. T: Andy Dickerson - 01482 330791 E: [email protected] T: 01924 869010 W: www.simply-shredding.co.uk E: [email protected] W: www.simpson-packaging.co.uk

StorMan Self Storage Software The Mover Magazine Toyota Material Handling UK Looking to get into self storage? Perhaps you’d like The Mover is the independent magazine for the Toyota Material Handling oﬀers a single contact for to better-manage your existing facility? Come global moving industry. It’s distributed free to the all your materials handling need with products and along and see what our award-winning self storage UK moving industry, by e-mail to a further 7,000 services to be a strong business partner. Toyota oﬀers management software can do for you. StorMan is industry professionals overseas and can be read new and used trucks, short-term hire, operator designed for facilities of all sizes and integrates with online at www.themover.co.uk. If you’re in the training, parts and service support. Products include: your website, popular access control systems, moving industry The Mover is essential reading; if counterbalance forklifts, hand pallet trucks and payment providers (CardSave and GoCardless) and you’re a supplier, it’s the place to advertise your powered warehouse trucks. much more. products and services. T: 0370 850 1409 T: Chris - +44 800 228 9784 T: Steve Jordan - 01908 695500 E: [email protected] E: [email protected] E: [email protected] W: www.toyota-forklifts.co.uk W: www.themover.co.uk

Twenty Ci Ltd Unique Van Bodies Wanna Limited Owners of moveme.com, TwentyCi are specialist We are an established commercial vehicle Wanna specialises in packaging solutions for the providers of new business leads, known as our bodybuilder offering all types of vehicle bodywork, removals and storage industry. We hold huge MoverAlerts, to the removals and storage industry. including new vehicles, rebuild and accident stocks of standard modular removal boxes, e.g. We hold the most accurate and comprehensive file repairs. We build long-term relationships with our pack 1, 2, 3, 6 and wardrobe boxes. Whether your of homemover data in the UK, capturing 99.4% of customers whilst providing exceptional bodywork order is large or small we can deliver next day using the market. Our services range from straightforward exceeding expectations. Our commitment to our own fleet. We are also bespoke cardboard box targeted lead provision through to full campaign innovation and advanced technology makes us an makers, printed or plain to your specification. management including postcard design, content industry leader – to find out more please visit our advice and fulfilment. vehicle exhibition at the show. T: 0800 32888 34 W: www.wannapack.co.uk T: Matt Hawkins - 01908 829300 T: 01925 846464 E: [email protected] E: [email protected] W: www.twentyci.co.uk W: www.uniquevanbodies.com 34 The Mover ● September 2015 ● www.themover.co.uk NEWS: ON THE ROAD

DSV expands FORS operators are ‘going for gold’ to Poland Fleet Operator Recognition Scheme (FORS) is pleased to announce that there DSV, the world’s fifth largest has been an increase of 129% in Gold accredited operators since the scheme freight service provider, has was rolled out nationally earlier this year. recently announced it is standard. broadening its services to Steve Agg FCILT, Chairman of the and from Poland. FORS Governance and Standards Advisory Group said: “We are delighted with this rapid growth in ith the addition of Gdansk Gold accredited operators. This and Poznan on top of the demonstrates the industry’s existing routes from the W commitment to raising standards. company’s terminals in Warsaw, We will work with current and new Wroclaw and Łódz, DSV now organisations to ensure that more offers direct services covering all operators graduate through the the industrial areas of Poland. scheme and that the benefits of DSV has been operating in FORS are experienced nationwide.” Poland since 1995. Following the ● FORS gold accreditation is awarded to operators that achieve exceptional performance. FORS was established as a acquisition of Frans Maas in 2006 nationwide scheme in February, and merger with ABX in 2008, DSV ORS is a national Gold accreditation demonstrate giving operators throughout the has grown into one of the region’s accreditation scheme that exceptional performance in road UK the opportunity to show their leading logistics services providers. improves fleet activity safety, reducing emissions and a commitment to professional Piotr W. Krawiecki, CEO of DSV through improving safety, commitment to raising industry standards. The uptake since the Poland Road Division, explained reducingF emissions and raising standards. scheme became self-funded has the rationale for the expansion: industry standards. The scheme now has 87 Gold been remarkable, demonstrating “We’re experiencing growing FORS is graduated into three levels accredited companies meaning both the popularity of FORS and the demand for high quality groupage - bronze, silver and gold - and that over 21,700 vehicles are now demand for a single professional services from our customers. By operators who achieve the FORS accredited with the FORS Gold standard nationwide. opening up new routes to and from Poland DSV will be able to meet those demands and deliver fast and reliable groupage and Latest approved ATFs (September 2015) part load service to accommodate our clients’ high requirements.” Name Location Telephone John Beaty Transport Penrith 01768 891828 Intercounty Truck and Van Peterborough Yaxley 01733 246419 Got an event Transcare 28 Alfreton 01733 832697 coming up? BT Fleet Lyd - Maidstone Aylesford 01622 717067 Put it in the online Imperial Commercials Swindon Swindon 01793 835200 events diary – just e-mail Truck Technics Leyburn 07739 651612 [email protected] Abellio Twickenham Twickenham 0207 2771804 Rossetts Aldershot Aldershot 01252 353444 ● Find your nearest ATF at: Chatfields Birtley Birtley 0191 4921155 www.gov.uk/find-atf-dvsa-test-station

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759 JC Payne ad June 2015 FINAL.indd 1 26/5/15 14:10:55 36 The Mover ● September 2015 ● www.themover.co.uk RECORD ATTEMPT: DINNER ON EVEREST

A moving experience on Everest was walking with Jon Maguire our Andrew Elliman, Group Sales Director at AGS 360 Relocations, is no stranger to adventure, cameraman, just chatting as blokes do from climbing in the Himalayas to trekking across Iceland, Andrew has done it all. But in when there was an enormous rumbling sound and the mountain began to shudder. April 2015 while attempting to break a Guinness World Record on Everest, Andrew was I bent down and grabbed the earth, I just didn’t know what to do or what was to face his greatest challenge, a challenge that almost cost him his life. happening. A moment later rocks began tumbling down all around us and the ice ndrew was part of a team of examined by the expedition doctor was ● Above, left to right: beneath our feet started to break up eleven businessmen led by diagnosed with High Altitude Pulmonary Neil Laughton, Adam Mason, making a terrifying – CRACK! CRACK! renowned mountaineer Neil Edema (high altitude sickness) and had Duncan Law, Adrian Bridge, CRACK! as an avalanche of snow and Andrew Elliman, Deri Laughton attempting to break to be taken off the mountain. “Sat was Llwellyn-Lewis, Sat Bains rocks grew ever closer. Then suddenly it the Guinness World Record for bitterly disappointed when he realised and Keith McDonalds. stopped. The whole episode had taken Athe highest formal dinner party and raise he wouldn’t make it to the dinner party,” only 40 seconds but as we were soon to £100,000 for local charity Community said Andrew. “We decided to do a mock- discover the devastation down below in Action Nepal (CAN). The black-tie up at the base camp for him and take some Kathmandu was catastrophic.” gourmet meal was to take place on a pictures. As it turned out it was just as Four hours later at advanced base camp relatively fl at part of the mountain known well we did.” the awful truth began to emerge. “The as North Col on 27 April, more than head Sherpa Nima came up to me and 7,000 metres above sea level. Later four “I was walking with Jon Maguire asked if I’d felt the earthquake, confi rming of the team, including Andrew, planned what I suppose I already knew,” said to press on and reach the summit. our cameraman, just chatting as Andrew. “Nima said there were reports After some fi ve years of preparation that Kathmandu had been destroyed and and with the generous help of sponsors blokes do when there was an 3,000 people had been killed. It was a including AGS 360, the team set off for enormous rumbling sound and the very bizarre moment.” Everest arriving at the northern base camp Although they were less than eight hours on the Chinese side of the mountain in mountain began to shudder.” from North Col the team decided the late April. Before setting off for North Col dinner party was now out of the question the team spent three days at base camp, Andrew Elliman and the attempt to break the record would about 5,500 metres altitude, to begin fi nal have to be abandoned. preparations for the ascent. It was here Sat was put in a Jeep and taken to the “The worst part was seeing the Sherpas that they suffered their fi rst misfortune. nearest hospital which was in Kathmandu going through the agony of not knowing Sat Bains, the two Michelin starred for treatment, while the rest of the team if their families were dead or alive,” said celebrity chef who was to cook the meal, began their trek to North Col. On the Andrew. “One by one they came into our began to feel unwell and after being second day, 25 April, disaster struck. “I mess tent to use the satellite phone and www.themover.co.uk ● September 2015 ● The Mover 37 RECORD ATTEMPT: DINNER ON EVEREST

although we couldn’t understand what ● Above, left to right: Nima we managed to do a deal with a Chinese they were saying we could see in their Sherpa, Deri Llwellyn-Lewis, minibus driver who took us to Lhasa in faces and the sadness in their eyes that Adam Mason, Duncan Law, Tibet. It took two days of solid driving,” Adrian Bridge, Sat Bains, the news was very bad. Nima tried several Keith McDonald, Andrew said Andrew. times to contact his wife without success Elliman, Neil Laughton; From Lhasa the team took an Air China but eventually got through. His family were top right: Everest summit in fl ight to Chengdu where they boarded a view; above right: Andrew safe but his house had been completely Elliman standing by the mess British Airways fl ight for their trip back destroyed, Kathmandu had been moved tent; above far right: Sat to London. “It was good to see the British three feet she said.” Bains preparing the dinner Airways plane waiting there to take us party food at base camp; The team were desperately worried far right: the sherpas must home,” said Andrew. “When the crew about their friend Sat Bains who they’d perform a ritual before the saw our Everest T-shirts they upgraded sent to the ‘safety’ of Kathmandu for climb can begin; below right: us to fi rst class and treated us like royalty. The team heading off for ABC. medical treatment, what had happened It was champagne all the way and made to him? us feel proud to be British.” Celebrity chef Sat Bains had in fact beaten them home having taken a fl ight “When the crew saw our Everest out of Khatmandu on the day of the T-shirts they upgraded us to fi rst earthquake. He’d already appeared on breakfast TV to tell his remarkable story. class and treated us like royalty. “ Even though the record attempt failed the team’s goal of raising £100,000 for Andrew Elliman CAN is still on target. Andrew concluded, “I think the earthquake has focussed The following morning there was a people’s minds on Nepal and has second powerful tremor and Andrew - stimulated their interest in the region. So remembering his promise to his daughter far we’ve raised over £50,000 and I’m to turn back if he got to a stage where he confi dent that with people’s goodwill and felt he couldn’t carry on - decided to call generosity we’ll reach our target.” it a day. Slowly, accompanied by one of the Sherpas, Andrew made it back to base camp and was later joined by the rest of To donate visit: the team. “Hundreds of people were www.justgiving.com trying to get off the mountain and all the /everestdinner best options had been taken, but eventually 38 The Mover ● September 2015 ● www.themover.co.uk NEWS: ON THE ROAD

New secure zone in Calais British Home Secretary Theresa May has pledged to create a ‘secure zone’ at the French port of Calais to protect lorries heading for England from migrants trying to enter the country illegally. The announcement was made on Tuesday, 14 July.

n recent months the problem many hauliers have to destroy cargo of migrants trying to gain on board breached lorries. He access to the UK via Calais has appealed for immediate action. been made worse by striking Owners of household goods will not ● The M6 features heavily in the government’s smart motorway plans. IFrench ferry workers who have be keen to take delivery of their blocked traffic around the port and goods knowing that they have been disrupted the normal flow of vehicles. subjected to abuse by clandestines. The secure waiting area will hold Over £1.5 billion of investment awarded up to 230 vehicles, which has been estimated to be the equivalent of a to upgrade English motorways 2.5 mile queue of traffic. The area will replace an existing holding area Highways England is to build ten new ‘smart motorways’ for 90 vehicles. Theresa May’s office across England as part of a £1.5 billion investment. said that the French authorities would police the zone which was hree of these projects will journeys for millions of people expected to be in operation by start in autumn this year: across the country, easier access to December. two in the Midlands – M1 jobs, and stronger links between However many will see this as an junction 19 to junction 16 towns and cities. This is good for inadequate response particularly Tin Northamptonshire and the M5 the economy and good for Britain.” as one eye witness told The Mover, Junction 4a to Junction 6 in Contractors have also been at the height of the disruption in Worcestershire, and one in the appointed for a number of future July, that there were an estimated North West – M6 junction 16 to schemes: 3,500 vehicles stranded. junction 19 near Stoke-on-Trent. • M6 junction 2 to junction 4 in the Richard Burnett, Chief Executive The smart motorway schemes, Midlands, expected to start work in of the Road Haulage Association, part of the £15 billion government 2017/2018; said the overall cost of migrants investment Highways England is • M4 junction 3 to junction 12 in trying to board vehicles could be as delivering between now and 2021, London and Berkshire due to start ● much as £1 billion per year because Home Secretary Theresa May. will see 292 extra lane miles added work in 2016/2017; to motorways. The hard shoulder • M1 junction 24 to junction 25 in will be converted to a traffic lane the East Midlands and the M1 and signing and technology will tell junction 13 to junction 16 in PATAS becomes London Tribunals drivers what speed to drive at, if Bedfordshire and Northamptonshire lanes are blocked or closed and about are expected to start work in ondon Tribunals is the new name for the Parking and Traffic incidents up ahead. 2016/2017; Appeal Service (PATAS) that supports the Environment and Traffic Roads minister Andrew Jones said: • M6 junction 13 to junction 15 in L Adjudicators and the Road User Charging Adjudicators. These are “As part of our long-term economic Staffordshire, the M20 junction 3 to independent tribunals that consider appeals against Penalty Charge plan, we are investing more than junction 5 in Kent, and the M23 Notices (PCNs) issued by the London local authorities and Transport £1.5 billion over the next five years junction 8 to junction 10 in Surrey for London for parking, traffic, road user charging, littering and waste in upgrading congested sections of and West Sussex, all expected to contraventions.    motorway. This means better start work 2017/2018.

Make the right move and contact PPS for crate rentals                                                   CRATE HIRE www.themover.co.uk ● September 2015 ● The Mover 39

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Cart Marking at Guildhall Readers from overseas (and some from the UK) may well wonder what on earth this article is about. Cart marking in London? What’s that got to do with the moving industry? Well, nothing – and everything. Steve Jordan explains.

t depends how you look at it. Either way cart courier motorcycle, a forklift truck, trailers, tractors, marking is today merely ceremonial however, a milk cart (the fastest one in the west made famous as the UK does do ceremony particularly by Benny Hill), military vehicles, busses, removal I well, in my opinion, it’s an essential part of pantechnicons, dustcarts - some petrol, some diesel, understanding the past and, in consequence, the many horse drawn, one steam powered and one 7.5 present. tonner powered by electricity. As every vehicle came For centuries the City of London has licensed through the commentators – Liverymen Chris vehicles (originally carts) to ply their trade in the City. Salaman and Mike Stone and Freeman Roger Each vehicle would carry a numbered brass plate Wrapson – described them in intricate detail and be marked with the City arms. In 1838 this power demonstrating their encyclopaedic knowledge of all was vested in the keeper of Guildhall who marked things that move and the people who move them. It the vehicles of the Freemen of the Fellowship of was a strangely emotional experience and a reminder Carmen to park and operate on the London streets. that London cares about history – and history has Each year the Freemen would bring their vehicles to cared for London. Guildhall to receive a brand from a red-hot iron onto Dinner was served in 15th Century Guildhall - its a wooden plate ﬁ xed to the vehicle denoting the name is derived from ‘gilt’, meaning ‘payment’ and letter of the year. was the place where people came to pay their taxes In 1965 the concession was deemed to contravene – the scene of many famous trials and under the parking regulations in the City and was discontinued. watchful eyes of Sir Winston Churchill, the Duke of In 1982, however, a band of enthusiasts, including Wellington and Admiral Lord Nelson as if to ensure Michael Gerson, breathed life into the tradition diners remember to use the correct cutlery. which has continued ever since. Today, vehicle The food was exquisite. The toasts were respectful, owners bring along their much loved treasures, old grace was said with levity, and Paul Holder’s speech and new, to receive the brand from the Sheriff of was comprehensive, brief, funny and included a London and the Master Carman. diversion from protocol to offer special congratulations The weather looked dull for the 2015 proceedings and thanks to the chef who had pulled off the however the heavy mist was all the English climate seemingly impossible trick of serving perfect medium- could muster as the assembled dignitaries - including rare rib eye steak to 650 people simultaneously. Sheriff, Fiona Adler; Master Carman, Lieutenant Some will say that this type of ceremony is pointless Colonel Paul Holder; and Master Glover (she who and outdated. I say it’s an essential link with the past supplies the heat resistant glove to prevent injury to that helps to remind us all of the regard with which the brander), Ann Esslemont - and the rest of us mere our industry was held by our forefathers. There are mortals, took our places. The procession started. many today who would beneﬁ t from remembering A 1935 London taxi led the way and was the honourable roots that have led us this far and the appropriately branded with the annual letter ‘X’ responsibility they carry to preserve some semblance before being sent on its way. The rest followed: a of it for the future. PGI-006 - Pac Global Insurance ad_Layout 1 6/8/15 12:09 PM Page 1

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British truckers sold CO New GT Radial 2 GSR225 Combi monitors to detect migrants Road range A carbon dioxide detector that alerts drivers to immigrants hiding in their trucks went on sale in Britain in July aimed at transport companies for Euro 6 concerned by a surge in attempted Channel crossings. Giti Tire has expanded its GT Radial GSR225 Combi Perryman said the device was Road multi-use steer axle developed after discussions with range with three new 19.5” the Freight Transport Association. The FTA currently has an exclusive sizes, as well as upgrading deal to sell the £299 (426 euro) device on its website and Perryman hopes the load index for its next to sell about 5,000 units over the generation 22.5” tyres. next two years. “Anything that makes it safer for he new types meet Euro 6 drivers to do their job is to be requirements and have been welcomed,” said FTA Deputy Chief launched specifically to target Executive James Hookham in a T smaller commercial vehicles and statement. “This sensor removes coaches. the need for them to check their The high-performance GSR225 own trucks - something that puts Combi Road has specially ● Truck drivers are under threat from migrants attempting to board their vehicles. them in serious danger in Calais developed tread and base where there are thousands of compounds to deliver exceptional igrants based in the driver and the freight company to migrants milling around.” mileage and regular wear, as well French port of Calais any changes via SMS or e-mail. British Home Secretary Theresa as an optimised road surface try in their hundreds “The unit will detect within about May said that more than 8,000 footprint to deliver excellent wet each day to board a tenth of a second whether anybody attempts by migrants to travel to and dry handling. A revised MBritain-bound vehicles, prompting - human or animal - has got into Britain from French ports were groove design claims added stone confrontations with drivers who your trailer,” Matthew Perryman, intercepted by officials on both sides ejection properties and increased risk being fined for transporting Business Development Director of of the border in less than a month general protection against tearing them or having their cargo spoiled. 360 Advantage announced. He said between June 21 and July 11. This and curbing, especially when In response, a British company has the driver could then call the police, compared with earlier figures subjected to regular and aggressive developed a device that measures who could remove the migrants with showing 30,000 attempts over a regional use. CO2 levels in the lorry and alerts the a minimum of disruption. 10-month period to January 2015. Tony McHugh, TBR Sales and Marketing Director UK at Giti Tire, said: “The GSR225 Combi Road was our first multi-use tyre when Ivan the mole digs up new business for movers launched in late 2013, since then The way moving companies find work looks set to change forever it has become one of the biggest sellers in our 22.5” truck and bus following the launch of revolutionary new app Ivan intro. portfolio. The extension into the 19.5” category has been done to he free to download app, fronted The app comes pre-loaded with relax and sleep while he digs up meet demand from throughout by Ivan the mole, is powered five free responses. The user can business leads for you. Our Europe for a truly multi-use GT Tby ground-breaking response set up a reply to leads unearthed by innovative technology means Ivan Radial option for smaller technology which mines Twitter Ivan. Users can use an in-app top- only sends a response to those who commercial vehicles and coaches, for key phrases in conversations up to buy more responses if required. have mentioned they need help, so and we genuinely believe it will or mentions relevant to moving Ivan_intro currently works with when the mobile rings you know it’s have the same substantial impact companies. The app then Twitter’s 15+ million active users, someone who wants your services. in this vehicle sector.” automatically sends a personalised but its creators, Sociosciences, The app is free to download, so it’s response from the user with contact intend to include users of other a no-brainer to give it a go and see details. social media, including Instagram if it can transform your business. The user-friendly app, that is free and Facebook. Ivan is a very clever mole to have to download for both Apple IOS Sociosciences Director, Stuart on your side.” and Android OS devices, comes Burn, said: “Ivan never sleeps. He Technology entrepreneur, pre-loaded with over 150 trades and works 24/7, leaving you free to work, Professor Paul Morrissey, said: occupations, and can be set up in “This app will revolutionise the way six easy steps. Once installed and small businesses and tradespeople set up, the app works 24-hours a find new leads. There’s nothing in day, 365 days a year, unearthing the marketplace currently providing leads for people’s businesses. ● Ivan intro app. this level of service and automation.” Ivan_intro also allows users to set a Ivan the mole was launched on radius of up to 20 miles, keeping its Monday, 3 August 2015. To download ● New GT Radial GSR225. mining of introductions very local. it free go to www.ivanintro.com. www.themover.co.uk ● September 2015 ● The Mover 43

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LEARNING THE ROPES IN PRAGUE Ewen Extier is the Branch Manager for AGS Movers in Prague. He’s new to the industry so Steve Jordan caught up with him to talk about his ﬁ rst impressions of this unique business.

ntil this year Ewen Extier had city to locate their head offi ces. “I was said that it is essential that the customers been working as the deputy used to dealing with senior executives in can trust the crews too. “We train them head of the commercial my previous job so I very much like very carefully to make sure they are always department of the French working with these same types of people polite, well turned out and respectful of EmbassyU in Prague. His job was to provide with AGS,” said Ewen. “Now I also get to different cultures.” advice to French businesses wishing to work with a wide range of nationalities Being one of the largest operators in open up new markets in the country. and cultures. It’s very exciting.” Europe has its advantages. One benefi t He’d been in the job, and in the Czech the customers like in particular is the use Republic, for six years and it was time for “The moving industry was attractive of the European Liftvan, a steel 10m3 a change. “I wanted to move into the individual container developed by AGS private sector,” he said. “The moving to me because I had already been for intra-European moves. It’s possible to industry was attractive to me because I dealing with diplomats and fi t nine onto one vehicle and each had already been dealing with diplomats customer can see for themselves when and expatriates at the Embassy. I could expatriates at the Embassy.” the crew seal them and photograph the also see that working with people, Ewen Extier seal so they know nothing will be tampered especially when they were going through with whilst in transit. “We have 950 units the stress of a household goods move, which circulate between the 28 AGS would be interesting.” Ewen also recognised that the moving offi ces in Europe,” Ewen explained. Until then Ewen had little experience of industry is unique. “You have to get deep But for Ewen the benefi t of working for moving. “I just saw stress,” he said. “When into the personality of the people. You a large company is also personal. He has I joined AGS I realised that everything need to earn their trust. This close contact been in Prague for six years and is happy the moving company does is designed to is absolutely essential in this business to stay a while longer yet, but the group relieve that stress for the customers.” and that is what I fi nd most attractive.” does offer him opportunities that he would Over the last decade the Czech Republic AGS Movers has been in Prague since fi nd hard to get elsewhere. “I would like has become an attractive location for 1992. As branch manager in Prague Ewen to stay here to learn every aspect of the businesses wishing to be close to Eastern has around ten full-time employees and job, then maybe later try another offi ce,” European markets but in a stable a number of subcontractors. “I enjoy he said. “That’s one of the reasons I was environment. The operating costs in providing a high level of service,” he attracted to work for AGS.” Prague are also much lower than in many explained. “People need to have their Like so many before, after just six months other capital cities so it’s not surprising hands held and have everything explained in this remarkable industry, Ewen seems that many organisations are choosing the to them in a very transparent way.” He to be hooked. T R A D E S E R V I C E S

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Puzzles

1 2 3 4 5 6

9 10

● Would banning cyclists during rush hour make more sense than banning trucks? 11 12 13

14 Ban cyclists, not trucks 15 16 17 18 19 By David Jordan 20 21 22 ccording to a recent report to take precedence over the free in The Independent, the movement of goods in and out of 23 government is seriously the capital? Commerce is what built considering banning our great cities in the first place and 24 AHGVs from central London to it is the life-blood that will sustain 25 improve safety for cyclists. Mayor them in the future. It cannot be of London and keen cyclist Boris allowed to be compromised just for Johnson considered a similar the benefit of cyclists who, after all, ACROSS 22 Mineral of lead sulphide (6) 4 Broke free from proposal to restrict lorries during contribute very little to the economy. 1 Country in E Africa (6) 23 Scoundrel (3) confinement (7) the rush-hour back in 2013, but the 7 Damage (a reputation) (8) 24 General ___ : 5 Landing and take-off idea was rejected on the basis that 8 Body’s vital life force (3) process that decides area (8) it would simply lead to more Commerce is what 9 Frequently repeated who governs (8) 6 Morsels of food (6) casualties outside the restricted built our great cities phrase (6) 25 Male goose (6) 12 Type of bag (8) hours. 10 Pierce with a knife (4) 14 Flightless seabird (7) A report in the Evening Standard in the first place and 11 Crevices (5) DOWN 16 Missing human in June said that more people than 13 Remedy; set right (7) 1 Young child who is interaction (6) ever before are riding bicycles in it is the life-blood 15 Large knife (7) poorly dressed (6) 18 Positioned (6) 17 Put into service (5) 2 With hands on the hips (6) 19 Over there (6) London with an estimated 610,000 21 Pubs (4) 3 Become less intense (5) 20 Hurled (5) journeys made every day. The report that will sustain also said there had been a fall of them in the future. 12% in deaths and serious injuries over the previous year. Transport It cannot be allowed for London reported 13 cyclists had 3 5 been killed during 2014, down from to be compromised 14 the previous year. just for the benefit While any loss of life or serious 6 8 1 4 injury is tragic for all concerned, of cyclists ... banning large commercial vehicles from central London, even for part 5 7 6 of the working day, could be Bicycles and heavy traffic don’t catastrophic for the transport mix and a cyclist will always be the 8 3 5 industry and the thousands of loser in an accident. People who businesses they serve. For the choose to ride bicycles in central removals industry – that is already London and other busy cities need 1 3 7 battling with increasingly stringent to take responsibility for their own emission regulations and draconian safety and consider carefully the 7 3 2 parking fines - having to delay risks they take. If the government is entering London until perhaps serious about reducing casualties it 10 o’clock in the morning and being should do something about 7 4 1 required to leave before 5 o’clock in improving rider training and provide the afternoon would present a major more cycleways to separate cyclists logistical challenge and dramatically from other traffic. 7 2 9 5 increase costs. Banning cyclists rather than trucks Cycling is a fashionable and worthy during the rush-hour would make 9 5 pastime, but surely it can’t be allowed far more sense. 48 The Mover ● September 2015 ● www.themover.co.uk NEWS: PEOPLE

Bishop’s Move expands Steve Lewis to join Voerman

Commercial Department teve Lewis will be joining the Voerman Group Bishop’s Move has expanded its Commercial Department with the from 1, October. Steve was previously the appointments of Stuart Philp as commercial relocation general Smanaging director – Asia Pacific of UniGroup manager and Catherine Stratten as commercial relocation executive. Relocation. Voerman has said that Steve will operate from his homes in Malaysia and Cardiff and will travel tuart Philp, joined Bishop’s the globe representing the Voerman Group during Move in June after working moving conventions, client presentations, agent with Business Moves Group S relations and the company’s internal training where he held the position of sales ● programme. Steve Lewis. director for 18 months. Prior to that he spent 16 years at NEXUS Property Solutions where, as head of specialist relocations, he worked within the immigration services, for EY. She office and commercial, museums Sue Kukadia joins is a qualified Global Immigration and archives sectors. ● Left: Suart Philp; right: Catherine Stratten. Practitioner and has completed Catherine, whose career path has Santa Fe London the New York Bar Exams in the taken a similar route to that of “A lot has changed from the company US. Her technical expertise Stuart’s, also joins Bishop’s Move I previously joined,” he said. anta Fe has appointed Sue includes all types of immigration from Business Moves Group where Catherine Stratten added: “Stuart Kukadia to the role of group applications and she regularly she held the position of business and I enjoy a productive working Sdirector, visa & immigration advises government on development manager. Like Stuart, relationship having worked together services, to help expand its services immigration changes. Catherine also worked at NEXUS previously at both NEXUS Property in this sector. Sue’s role will be to “I am really delighted that Sue Property Solutions where, for almost Solutions and Business Moves Group. lead the company’s future growth will be joining our organisation in seven years, she was research We work both looking forward to strategies and its approach to this new role,” said Santa Fe Group manager. bringing the success we’ve enjoyed customers. She is located at the CEO Martin Thaysen. “Sue will be Stuart who previously worked for throughout the years to the Bishop’s company’s global headquarters in focussed on ensuring delivery of Bishop’s Move in 1993 commented: Move network of branches.” London. a fully compliant and seamless She most recently held the global customer experience with position of director, global business local level expertise.” Bedford � Bournemouth Dunfermline � Farnborough Forres ��Jersey & Guernsey Knaresborough��Lancaster Leeds��Plymouth Not just in Portsmouth��Southampton Southsea��Telford Moving to London, but... Winchester Contact: [email protected] We cover the UK in The Next Level www.whiteandcompany.co.uk our OWN vehicles Every mover knows that it’s operations that’s the key to success. Get that right and customers are happy. At The Next Level we help growing businesses White & Co Ad.indd 1 10/02/2012 13:10 to manage crews, warehouses and trucks using agreed best practice and years of experience. This helps you to move your company, well ... to the next level.

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Mercedes Sprinter 412 4.6T 1999 Marsden Vanplan 2 container body �� + luton. genuine 194,000kms. Owned for last 9 years. 8 months’ MoT, �� Good condition throughout. �� Mercedes Atego 1018 10.5T 2010 �� Chassis cab on air suspension, (suit 3 container body). Bluetec Euro 5. �� Mercedes service history from new. �� 272,000kms. Excellent condition. �� Call Mike Christophers on 01637 872 529 or e-mail [email protected] 1 UNIT AD MONO: £120 PER QUARTER COLOUR: £150 PER QUARTER 52 The Mover ● September 2015 ● www.themover.co.uk MARKETPLACE/DIARY DATES

Puzzle RETIREMENT SALE A well-respected South West solutions based self storage and domestic removals business with over U G A N D A E A S 65 years of proﬁ table trading. 2 UNIT AD R K B E S M I R C H For further details please contact C H I A C R R Alistair Glaze on 01823 275777 MONO: £240 PER QUARTER H M A N T R A S T A B quoting ref 2642AG COLOUR: £300 PER QUARTER I B E P T P Email [email protected] N O O K S R E D R E S S N P D I C L E A V E R A P P L Y O P N F L O I N N S G A L E N A N E A U U C A D E L E C T I O N E E Y K N G A N D E R 1 UNIT AD 4 1 9 8 7 2 6 3 5 MONO: £120 PER QUARTER 2 6 8 3 5 1 7 9 4 COLOUR: £150 PER QUARTER 5 3 7 6 4 9 2 1 8 8 7 3 4 2 5 1 6 9 1 2 4 9 3 6 5 8 7 6 9 5 7 1 8 3 4 2 DiaryDates 3 8 6 5 9 7 4 2 1 E-mail your Diary Dates to [email protected] 7 4 1 2 8 3 9 5 6 The Movers & Storers Show FEDESSA European 9 5 2 1 6 4 8 7 3 15 – 16 September, 2015 Self Storage Conference Silverstone Racing Circuit, UK 6 – 7 October, 2015, NH Grand Hotel Krasnapolsky, Amsterdam FEDEMAC 1st Moving Industry Leaders Summit PAIMA Convention 18 September, 2015, Riga, Latvia 15 – 17 October, 2015, California, USA LinkedIn proﬁ le: FEDEMAC General Assembly IAM 53rd Annual Meeting Steve Jordan, Editor and Publisher at 18 – 20 September, 2015, Riga, Latvia 18 – 21 October, 2015, California, USA The Mover Magazine

Copy dates Like us on Facebook: Booking of adverts: 1st of the month preceding publication. www.facebook.com/The Mover Magazine Advertising Artwork for adverts: 8th of the month preceding publication. Enquiries Booking advertisements All enquiries to: Nikki Gee, The Words Workshop, Follow us on Twitter: E-mail [email protected] or contact Nikki Gee on 26 Swanwick Lane, Broughton, Milton Keynes MK10 9LD. @The_Mover_Mag 01908 695500 for more information or to make a booking. Tel: 01908 695500; E-mail: [email protected] All prices are subject to VAT at the current rate. PLEASE NOTE: Overseas subscriptions Advertising rates cover the cost of advert insertion only. The Mover is distributed free of charge to UK movers. Annual Advertisers should provide their own advertising artwork. The subscriptions are available in Europe and the rest of the world at a Mover can generate new or amend existing artwork for an cost of £100 per year. E-mail [email protected] or contact additional charge. All advertising must be paid for in advance by Nikki Gee on +44 1908 695500 to subscribe. credit card.

For details of advertising opportunies call Nikki Gee on +44 (0)1908 695500 or e-mail [email protected]. www.themover.co.uk ● September 2015 ● The Mover 53 FREE LINEAGE ADS FreeLineageAds Lineage ads up to 20 words for sales and wants are free in The Mover. E-mail your advertisement to [email protected].

Earn valuable additional income by 7.5 TONNE DRIVER/REMOVALS REMOVAL/LIGHT TRANSPORT 2010 MERCEDES ATEGO 1018 helping your customers save money PORTER required for family run BAR BUSINESS 10.5 tonne, chassis cab/air suspension on household bills (they’ll love you!). member in CM16 area. Est 20yrs. Retirement sale, netting Bluetec Euro 5, service history www.sharingwealth.co.uk. 01279 882822 ext 603 Jayne Arnold 45k includes Iveco Hi Cube, asking from new. Excellent condition. 30k, Dorset. Tel: 01637 872529 or 07773 340538 Call 01403 330097, 07791 310363. Call 07500 337560 MV03ERU LOOKING TO SELL YOUR REMOVALS novelty number plate for sale. HGV DRIVER AND PORTER WANTED WANTED DISUSED REMOVALS AND STORAGE BUSINESS? Call Mr Taylor on 01354 695698 Experience essential. Local and long EQUIPMENT PLEASE CALL 07831 255986 IN FULL distance work. Family run firm in Torbay. For example OLD TEA CHESTS, CONFIDENCE FOR A QUICK WANTED STORAGE CONTAINERS Please e-mail: ramps, crates, sack-trucks, containers, DECISION. 5,6,7ft. Any amount, collect from [email protected] etc. Cash offers waiting. anywhere. 07946 209922 E-mail: Paul.gray@mrshifterremovals EXPERIENCED REMOVALS [email protected] CITY & WEST END RELOCATIONS LTD PORTER/DRIVER company name for sale, .org or telephone: 01745 591339 with CPC theory wanted for VEHICLE FOR SALE sensible offers invited. Sheffield company. Volvo FH12, 1,450 cuft, LEZ compliant, Call Kevin or Alan: 0208 443 3122 LOOKING FOR CLASS 1 OR 2 DRIVER Call 07932 589428 FOR FULL-TIME JOB left-hand drive, twin sleeper cab, full spec, 1998, 532,000Km. BO55 MOV NUMBER PLATE Local and long distance work. EXPERIENCED HGV, 7.5 TONNE AND Call Scott on 0208 892 8931 or e- PORTERS/PACKERS REQUIRED £12,500 ono, for sale, £11,500 + VAT ono, Call 07796 265801 mail [email protected] Based in Rochester, Kent. Must hold Call Brad 07990 576936 Passport and be available for some nights away. CHESHIRE REMOVAL AND 2004 DAF 75 LEYLAND DAF 1997 12 TONNE [email protected] or STORAGE BUSINESS FOR SALE Sleeper PSV’D Great Condition MOT Aug 2014 - 5 container, 07717 478206 Due to retirement. Contact David: 4 Pallet+Space 2,000ft3. On Air. regularly serviced and inspections, [email protected] £3,500 + VAT. Walk in Tail. £15,500. RELIABLE REMOVALS Tel: 02891 271734 & STORAGE KENT Call 01279 726641 Experienced Class 2, 7.5T drivers and INDOOR WOODEN STORAGE CONTAINERS WANTED REMOVAL TRUCK NEEDED porters/packers required. PORTERS WANTED for respectable E-mail sara.large@reliable Any amount, top prices paid. BAR removals company in HP3 area. Low profile body/drop well, big cab removals.com for application form CALL JOHN 01269 860248 Experience not essential but ideal. 2 bunks (not a pod). Side doors, Call: 01442 256229; low mileage. Cash waiting. LORRY LOADING RAMPS REMOVAL LORRIES FOR SALE Email: [email protected] 07774 937947, [email protected] Ra’alloy removal ramps, £350. Please Several available, 7.5 & 18T. or www.balloonfantasia.com contact me for pictures CALL JOHN ON 01269 860248 and sizes. BUSY REMOVAL COMPANY, on retention Liam: 07807 243670, Liam.benning in the Somerset area, is looking for an NUMBER PLATE C4SES VOLVO FL6 CAB AND CHASSIS for sale £6,000 no VAT. @momentousrelocation.com experienced HGV driver. P Reg 1997. Current M.o.T. with Tel: Michael on 020 8 492 9740 Please call Henrietta on WANTED 250FT3 WAREHOUSE 5 demount ground loading bodies in 01225 314433 CONTAINERS need of attention, £9,000. STORAGE CONTAINERS FOR SALE Any quantity, good condition, collect Call 01255 220095/0797 1864585 250 cubic feet each, good condition, anywhere. 01223 833777 or WANTED: 7FT STORAGE CONTAINERS based in Devon. [email protected] PART TIME 7.5 TONNE DRIVER/ Any quantity and location considered. £80 PER CONTAINER. REMOVALS PORTER Will collect. Call 01803 665535 COMMERCIAL MOVES SALES Required in Reading area, must have Please phone 01747 822077, PERSON REQUIRED CPC. E-mail Martin on To generate new business, e-mail [email protected] [email protected] PORTER (EXPERIENCE ESSENTIAL) experience required, Enfield area. AND HGV DRIVER REQUIRED or 07879428335. WANTED - TOP SPEC REMOVAL VAN, CVs to [email protected] Birmingham area. 01992 630710 1250/1450cube Vancraft or similar, Call 0121 400 2000 or WOULD YOU LIKE TO LEZ compliant, w.h.y? e-mail [email protected] NUMBER PLATES: MOVE TO DORSET? e-mail [email protected] M3 VES (MOVES) M3 VER (MOVER) 7-5 ton and Class 2 drivers wanted. EXPERIENCED IT TECHNICIAN CALL MIKE ON 07973 848883 Phone Sandy’s Removals EXPERIENCED HGV DRIVERS NEEDED Required for Croydon-based removal Gillingham 01747 822077 for BAR registered removals company. References required. EXPERIENCED HGV DRIVERS company in Hemel Hempstead area. Contact: 0208 633 1800 & PORTERS REQUIRED WELL ESTABLISHED REMOVAL Call: 01442 256229; [email protected] For busy Fine Art company in RM8. COMPANY FOR SALE Email: [email protected] Excellent rates of pay! Family owned since 1970. COMMERCIAL SALES PERSON Please call Graham on 07984381502 North Dorset. Container storage VEHICLE FOR SALE Required for Croydon-based removal (rented warehouse) M Reg, Leyland DAF 12,500kg, company to generate new business. BUSINESS GETTING YOU DOWN? for more information phone Dave: 3 container van. Tax and tested, Contact: 0208 633 1800 DEBT PROBLEMS? DON’T CLOSE 07831 236278 (owner retiring). £1,750 + VAT. [email protected] DOWN. We buy/invest in struggling Tel 01452 617600 removal businesses. Turnover £500k+ WANTED 3-4 PALLET www.hahnbeck.com 07913 505084 NON HGV DRIVERS/PORTER REMOVAL TRUCK Clean driving licence required, Sleeper and side doors required, HGV1 REMOVALS DRIVER BAR registered removals company valid MOT, ideally 2003 or newer and Required by BAR Company in BN8 in HP3 area. LEZ compliant. Cash buyer waiting. for Scandinavian work. Call: 01442 256229; Ring Adam on 01497 831 507 or Top rates of pay. Email: [email protected] 07717 323 356 Tel: 01825 880040 54 The Mover ● September 2015 ● www.themover.co.uk AND FINALLY ...

Tony Allen: And ﬁnally … Could statistics be taking over the world?

re you aware that 42.9% of information? Or maybe a subject for more statistics are made up on the spot? sober judgement. A When I first read this it really Statistics can also save your life. The made me smile, we’ve all been there. medical profession thrives on them and Managing director to sales manager: they are very important to us. Information “What percentage of our removals involve about obesity (fat chance they’ve got of clients who are under 30 years of age?” being correct!) and every other aspect of Sales manager: “(If he’s asking me he our physical being are published, but obviously doesn’t know – and nor do I): sometimes these not only contradict 42.9% sir!” each other but also change according to From that moment on, the situation is whatever is perceived to be the current compounded; this piece of information is dogma (or interpretation). I’ll give you an passed around the company until it example: becomes sacrosanct - even though it has Some years ago I read how, statistically, no factual basis - until somebody carries salt had been proved to be bad for you as out a proper analysis. I’m sure that this it lead to increased blood pressure with happens more often than we would care all of the consequent health problems to believe, and many important decisions (actually, examining statistics can often can be made as a consequence of fictitious have a similar effect). Anyway; so I stopped information. taking salt with my meals - a bit tough at I know that ‘statistics’ is an acknowledged first - but I compensated by using more branch of mathematics and therefore, pepper. A few months later, I was driving presumably, deserving of our respect. along the M4 and listening to the radio But when you consider, for example, the when there was an announcement about performance of various polling experts a programme coming on at 3:00 pm during the last general election when most where, amongst other things, a dietary of them seemed to get their predictions specialist would be discussing the totally wrong, one wonders about the dangers of having too much pepper in general veracity of the information they your diet. “Oh no!” I thought. “They’ll be provide. Of course there are two aspects saying that sugar is bad for you next.” to this discipline: the collection of Of course a statistician will tell you that information; and the interpretation of it. their science is all about probabilities, The latter is the problem I think. Maybe and the cynic would say that this simply that’s where the skill comes in, but means that they are probably wrong, but interpretation can vary according to is there any room left for that old reliable personal experience. ‘gut feeling’? At the moment my gut Don’t get me wrong, I am fully aware feeling tells me that I should not have had that the accumulation of statistics is vital those five glasses of red wine, especially for any organisation (or individual) in as I couldn’t get to sleep all night. order to make informed decisions, but Interestingly enough, once you’ve read sometimes it seems as if we are suffering this you will find yourself noticing how from information overload. much the provision of statistics effects Do you do the lottery? I don’t, for me every part of our lives. I’ve just watched it’s too much of a – well – lottery. Anyway, the news and almost every item involved what really gets me is that if you watch the use of statistics in one form or another the results programme, which I do on (82.3% of items actually). Biased or very rare occasions – on average once in otherwise it is an important form of every sixteen weeks - we might be told, persuasion, so maybe we just have to for instance, that ball number 12 has accept that they are really just a symptom appeared on six out of the previous of our ever increasing search for knowledge fourteen weeks (statistics). Ball number and improvement. Maybe you disagree 12 is a superstar. Welcome back you are and maybe it’s more complicated than the child of statistics. So what! Does it that, and I would like to tell you that I’ve really matter? been wrong more times than I’d be How about the odds when betting? prepared to count, but there are no They’re statistics, the accumulation and figures available. interpretation of information, but unfortunately not always in our favour. Statistics occur in our lives all of the time – that’s the fifth glass of red wine you’ve had this evening, you won’t get to sleep. Accumulation and interpretation of

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