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C1 11/11/04 12:26 PM Page C1 PACKET CISCO SYSTEMS USERS MAGAZINE FOURTH QUARTER 2004 FOURTH QUARTER 2004 QUARTER FOURTH VOL.16 NO.4 SERVICES AT WIRE SPEED Introducing the Cisco Integrated Services Routers 24 Reprinted with permission from Packet® magazine (Volume 16, No. 4), copyright © 2004 by Cisco Systems, Inc. All rights reserved. PACKET CISCO SYSTEMS USERS MAGAZINE FOURTH QUARTER 2004 VOLUME 16, NO. 4 24 ON THE COVER Services at Wire Speed 24 Industry analysts explain why it’s high time access routing got an architectural makeover and how Cisco heeded the call with the new Cisco Integrated Services Router series. Security, Services, and Speed…Oh My! Part 1: The Architecture 29 New Cisco Integrated Services Routers combine speed, security, and services integration to meet growing market demands, redefining “best-in-class” routing. Security, Services, and Speed…Oh My! Part 2: The Platforms 32 Customers weigh in on the speed and flexibility of Cisco’s three new Integrated Services Router product series. Bundled Security 37 How integrated Advanced Encryption Standard and intrusion prevention add layers of defense to the new Cisco Integrated Services Routers. 32 COVER (back to front): Customers Jon Duren, chief technology officer at IdleAire Technologies; Kevin Seim, senior marketing manager at BellSouth; and Chris Fairbanks, principal network architect at ePlus pose with the new Cisco Integrated Services Routers. Reprinted with permission from Packet® magazine (Volume 16, No. 4), copyright © 2004 by Cisco Systems, Inc. All rights reserved. TECHNOLOGY 41 Routing: Transitioning to IPv6 Now 17 IPv6 capabilities to benefit end-to-end communications can be easily tested today. MPLS VPN: Secure MPLS-Based VPNs 21 Enterprises attracted to the service benefits and potential cost savings of managed virtual private network (VPN) services based on Multiprotocol Label Switching (MPLS) can also enjoy security levels comparable to Frame Relay and ATM technologies. ENTERPRISE SOLUTIONS The Wired Hospital 41 An Illinois hospital saves money and lives with a high-speed network. 49 Around-the-Clock Uptime 45 New Cisco high availability features and services reduce MTTR to seconds. Good Vibrations 49 The Bonnaroo Music Festival in Tennessee is the site of a massive temporary Wi-Fi network. SERVICE PROVIDER SOLUTIONS Head for the Hotspot 51 Guidelines to deploying profitable public wireless LANs. IPv6 in Broadband 55 59 Service providers of all types can benefit from the flexibility and new revenue opportunities of IPv6-based broadband. SMALL AND MIDSIZED BUSINESSES Go Daddy Grows with IP Communications 59 Hard work, know-how, and a powerful network make Internet domain registrar company Go Daddy a champ. Big Solutions for Smaller Offices 63 New SMB class products from Cisco provide the modularity, ease of use, and affordability that small and midsized companies need. IN EVERY ISSUE DEPARTMENTS Mail 3 From the Editor 1 Technically Speaking 67 Calendar 5 Now, What About All These Remotes? Cisco’s Rajiv Kapoor on ITU-T Acquisitions 6 carrier-class standards. User Connection 4 Networkers 20 Cisco Learning Credits • New Cisco New Product Dispatches 68 Tech Tips 11 Unity Certifications • Certification What’s new from Cisco over the Advertiser Index 73 Games • Power Up Your SMB past quarter. Cache File 74 The 5th Wave 74 Tech Tips & Training 7 NetPro Expert 71 Containing and Mitigating Network Expert advice from Cisco’s Josh Attacks • Policing the Infrastructure Huston on boosting network • Voice over IP at a Glance • Reader Tips security with Cisco Security Agent. Reprinted with permission from Packet® magazine (Volume 16, No. 4), copyright © 2004 by Cisco Systems, Inc. All rights reserved. PACKET MAGAZINE FROM THE EDITOR David Ball Editor in Chief Jere King Publisher Now, What About All Jennifer Redovian Managing Editor These Remotes? Susan Borton Senior Editor Kim Austin Peterson SMB Editor Karen Dalal I have a dream—more of a request, really. By way Staff Editor of this letter, I ask the engineers who developed the Joanie Wexler recently announced Cisco Integrated Services Contributing Editor Routers to put their heads together to design the Robert J. Smith industry’s next set-top box. You know—that elu- Sunset Custom Publishing sive magic box for couch potatoes that promises to Project Manager integrate our TVs with the Internet and usher in a Michelle Gervais, Nicole Mazzei, new era of on-demand broadband services. Mark Ryan, Norma Tennis Sunset Custom Publishing Production This magic set-top box would be able to download Jeff Brand, Bob Jones full-length movies in seconds, update my security Art Directors files, and order my favorite pizza, all while I played Emily Burch poker via a videoconference with four of my Designer friends. It would be so integrated that I could con- Rob Brodman Ellen Sokoloff trol my TV, stereo, DVD, lights, and microwave Diagram Illustrator oven from the same remote. Its intelligent security Bill Littell Print Production Manager features would lock out anyone who even thought of changing the channel to something Cecelia Glover Taylor that didn’t adhere to my quality of service settings (any episode of “The Golden Girls,” Circulation Director for example). In fact, this thing would be so intelligent, it wouldn’t be satisfied with find- Valerie Marliac ing and recording my favorite shows; it would send e-mails to Hollywood studios and Promotions Manager pitch ideas for movies and TV shows it thinks I might like! Bart Nagel Cover Photograph OK. Maybe I am dreaming. But the level to which these Cisco engineers raised the bar on access router performance, security, and services integration is impressive, to say the least. Advertising Information: To learn more, read our feature articles on the Cisco Integrated Services Routers, starting Kristen Bergman, 408-525-2542 [email protected] with “Services at Wire Speed” on page 24. Publisher Information: While I might have to wait a bit longer for my dream set-top box to hit the market, that’s Packet magazine (ISSN 1535-2439) is not stopping droves of consumers from adopting broadband services. Broadband published quarterly by Cisco Systems and subscribers worldwide grew from 33 million at the end of 2002 to 97 million at the end distributed free of charge to users of Cisco products. Application to mail at Periodicals of 2003, according to Ovum Access Forecasts. And it’s expected to reach 140 million by Rates pending at San Jose, California, and the end of this year. In “IPv6 in Broadband,” page 55, Cisco’s Salman Asadullah and additional mailing offices. Adeel Ahmed show how service providers of all types can benefit from the flexibility and Please send direct address corrections and other revenue-generating opportunities of IPv6-based broadband. Think IPv6 is for the far- correspondence to [email protected]. flung future? Think again. In “Transitioning to IPv6 Now,” page 17, Microsoft’s Leigh Huang explains how you can get ready for IPv6 with many of the products you have in Aironet, Catalyst, CCDA, CCIE, CCNA, Cisco, Cisco IOS, Cisco Networking Academy, Cisco Press, the Cisco Powered Network your network today. logo, the Cisco Systems logo, Cisco Unity, IOS, iQ, Linksys, Packet, and PIX are registered trademarks or trademarks of Cisco Systems, Inc., and/or its affiliates in the USA and certain other countries. All other trademarks mentioned in this publica- Lest I leave you with the impression that you need IPv6 to push the limits of the possi- tion are the property of their respective owners. ble, check out “The Wired Hospital” on page 41. The network engineers at Lake Forest Packet copyright © 2004 by Cisco Systems, Inc. All rights reserved. Printed in the USA. Hospital Foundation in Illinois created a single Cisco network that integrates everything No part of this publication may be reproduced in any form, or from security cameras to X-Ray machines, allowing doctors to monitor patients from by any means, without prior written permission from Cisco Systems, Inc. home—even change the temperature in a patient’s room from a wireless hotspot in a This publication is distributed on an “as-is” basis, without war- coffee shop—all while saving the hospital money. ranty of any kind either express or implied, including but not lim- ited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. This publication could ® contain technical inaccuracies or typographical errors. Later There’s all this and much, much more in this exciting episode of Packet magazine. issues may modify or update information provided in this issue. Now, if you’ll excuse me, I have to find the five remotes I use to turn on my TV. Neither the publisher nor any contributor shall have any liability to any person for any loss or damage caused directly or indirectly by the information contained herein. This magazine is printed on recycled paper. David Ball Editor in Chief 10% TOTAL RECOVERED FIBER [email protected] CISCO SYSTEMS FOURTH QUARTER 2004 PACKET 1 Reprinted with permission from Packet® magazine (Volume 16, No. 4), copyright © 2004 by Cisco Systems, Inc. All rights reserved. MAIL Which Version of IOS? Taking the First Step Helpful Info for Certified I appreciated your Thank you for your tremendous work in Professionals Tech Tips & Training the IT sector. I am a regular reader of Congratulations on an excellent and intu- article on static and your magazine and would appreciate a itive magazine. I wanted to share some policy routing [Second column for people who are still at a lower information that I read about on Cisco.com Quarter 2004], but the level of networking knowledge. that I think is extremely important to all article doesn’t mention —Idehen Rufus Roy, Tripod, Cisco certified personnel and would be use- which version of the Lagos, Nigeria ful to publish in Packet.