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Community Report Table of Contents 2014-2015 COMMUNITY REPORT TABLE OF CONTENTS 6Community Benefit Report by CEO Paul Stewart Klamath Works Human Services Campus 8 9Investments in the Community Electronic Health Record System 10 12SANE (Sexual Assault Nurse Examiners) The Blue Zones Project 13 14 Stroke Care Klamath-Lake CARES 16 2 17Smoking Cessation Cascades East Family Medicine 18 20Outpatient Care Management Early Detection Saves Lives 22 24Access to Health, Information National Recognition 25 26Live Young: Sky Lakes Wellness Center Schools Donations 27 28Financial Condition Financial Aid Policy 29 3 SKY LAKES MEDICAL CENTER MISSION 4 Sky Lakes Medical Center will continually strive to reduce the burden of illness, injury and disability, and well-being of the people we serve. We will demonstrate we are competent and caring in all we do. We shall endeavor to be so successful in this effort that we will become a preeminent healthcare center. 5 Sky Lakes regularly reaches beyond its walls to make our community a healthier place. We’re committed to being a responsible civic partner. 6 Sky Lakes routinely contributes in a variety of ways FOR THE BENEFIT to an assortment of area activities. Klamath Ice Sports, OF THE COMMUNITY CASA, Friends of the Children, and investments in area academics and athletics are just some of the ways we Sky Lakes is an active social and healthcare partner give back to the community. Sky Lakes regularly reaches beyond its walls to make our Further, hundreds of Sky Lakes employees regularly volunteer community a healthier place. We’re committed to being their time and share their talent on boards, with churches, as a responsible civic partner. coaches, in schools and more. Whether it’s our health fairs, patient and family support All of us at Sky Lakes appreciate the region’s unwavering groups, or rides to appointments; fostering a new trust in us. And we’re pleased to keep investing in our generation of caregivers through medical training programs; community—leading the way to help make it an even contributions to civic groups, schools and an assortment better place to live. of activities, Sky Lakes invests in our collective well-being. We do these things because we recognize that, as a good corporate citizen, we have a responsibility to be an active and positive participant in the community. This annual report will show some of the things Sky Lakes does to make where we live a little better. It will also outline our recent 50th anniversary gifts to the city that will total nearly $1.5 million. These investments will be distributed over the next four years and are the result of the wise and proper stewardship of resources. They will encourage people of all ages to adopt an active, healthy lifestyle. And some are in highly visible locations and will make a good first impression on visitors thereby contributing to local economic development. The investments include our $600,000 contribution and leadership in the Blue Zones Project, and are in addition to our work with initiatives such as Klamath Promise, which aims to boost high school graduation locally, and our part to make possible the Klamath Works Human Services Campus. Paul Stewart, Chief Executive Officer 7 KLAMATH WORKS HUMAN SERVICES The Klamath Works campus focus is “on the people who will be served,” said Sky Lakes CEO Paul Stewart. “We believe CAMPUS that ‘earned success’ – the feeling that clients are participating Sky Lakes pivotal in partnership, development in their own future – leads to a full and satisfying life.” of innovative model In addition to offices for the Sky Lakes Outpatient Care In a twist to the saying “it takes a village,” a grassroots Management service, the human services campus will include organization in Klamath Falls proves it takes teamwork to Klamath Falls Gospel Mission’s facilities for men and women, build a village. a dining hall, and an educational kitchen. A sobriety station supported by Sky Lakes Medical Center and Klamath Basin After months of meticulous background work, the community Behavioral Health and a satellite Klamath Basin Behavioral group in late 2014 announced plans for the Klamath Works Health office for mental health services will eventually be Human Services Campus, which will serve as the hub of a on the site. new model for delivering public and private social services in Klamath Falls. Future planned additions include a geothermal greenhouse, work-skills programs, and mentoring services offered by Sky Lakes Medical Center demonstrated its commitment non-profits and members of the faith-based community. to the community by purchasing the property and enabling development of the campus. “The Klamath Works The Klamath Works Human Services Campus, on the vacant 18-acre property adjacent to the former West One auto initiative has the dealership on South Sixth Street, will house an effective, integrated and collaborative collection of providers to help potential to become people in need. a national model of The intent of the campus approach is to centrally locate social services in a cooperative environment so as to prevent innovation and individuals from falling through the social safety net while avoiding duplication and improving cost-effectiveness. partnership.” – The M. J. Murdock Charitable Trust 8 INVESTING IN A BEAUTIFUL AND ACTIVE KLAMATH BASIN Sky Lakes donation enhances recreation, visual appeal In cooperation with the city of Klamath Falls, Sky Lakes this year made a significant investment to beautify and enhance INVESTING IN A Kit Carson Park. The work is expected to be done and ready for public use by June 2016. COMMUNITY INSTITUTION The purpose of the investment is to help the park again be Sky Lakes investment in Ella Redkey encourages the neighborhood recreation gathering space it once was by adding walking paths, installing appropriate landscaping, and family-friendly activity ensuring there are safe family-friendly play structures. To promote opportunities for physical activity that contribute There will be a “bark park” area to give people and their to improved health, Sky Lakes is funding a four-year dogs a convenient place to socialize and exercise, and a commitment centered at the Ella Redkey Municipal Pool bicycle “pump track” which is a continuous loop of dirt berms to encourage children to swim. and smooth dirt mounds that one rides using a pumping motion to maintain speed and momentum. Sky Lakes made a similar contribution in 2013 that received an extraordinarily positive response. The funding package These enhancements will make the area inviting to a wide range this time includes swimming lessons for area third-graders for of ages and will encourage more use and physical activity. each of those four years, and also helps the city of Klamath Falls make improvements at the pool such as converting an As part of the project, the city will connect the park’s sprinkler area adjacent to the main pool once used as a wading pool system to well water so properly maintaining the grass will no into a “splash pad.” longer depend on irrigation water. This will help ensure the park remains green and attractive even during dry periods. Sky Lakes believes that providing opportunities at the pool for younger children will make the facility more attractive This prominent green space along Crater Lake Parkway, to even more families, and will contribute to a lifelong the main entrance to the city from the north and seen by habit of swimming for pleasure and exercise. tourists as they drive in, improves the impression our community leaves on visitors and sends the clear message that we value the benefits parks bring naturally. 9 “A patient could begin cardiac care here, be transported to another hospital for, say, open heart surgery, and then come back here, and all the information from any of those visits is recorded on one record,” said David Chabner, Sky Lakes Epic Project Director. Similarly, investing in the new electronic health record system means a more efficient workflow for providers. In addition to having all of a patient’s current health records in one ELECTRONIC HEALTH place, providers can send follow-up information quickly and easily. Epic also helps providers be alert to potential RECORD SYSTEM medication conflicts and make recommendations based Medical center’s ‘Epic’ journey helps patients, providers on clinical indicators. Sky Lakes is on an “Epic” journey. This is yet another way Sky Lakes proves its commitment to providing safe, effective and efficient care for our patients. The journey began years ago when Sky Lakes leadership decided to invest the time and resources required to install a new patient electronic health record (EHR) system to replace a decades-old system. The system the hospital chose – Epic – is considered among the best in the industry. The introduction of the new system began in Sky Lakes clinics and will be in use in the medical center starting August 1. Implementing Epic in the Sky Lakes clinics and Sky Lakes Medical Center means a single patient lookup, which helps ensure providers are using your complete health record. This “one patient, one record” approach enhances the quality of care for our patients. Because most hospitals in Oregon use the Epic system, providers can have access to important health information from facilities across the state. 10 MYCHART CONNECTS YOU TO YOUR RECORD MyChart is a free service that offers personalized and secure online access to portions of your medical record. To access MyChart, you need an e-mail account, an Internet connection, and a personalized activation code. Once your MyChart account is active, you can send a message to your healthcare team, request appointments, get test results, renew prescriptions, and more. Get answers to your medical questions from the comfort of your home.
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