BRIGHTER TOGETHER ESG Report 2020 2 2020 — SHAW ESG REPORT ABOUT THIS REPORT This is Shaw’s inaugural (GRI) Standards, the Sustainability transparency for our stakeholders to environmental, social and governance Accounting Standards Board’s continue building on our foundation (ESG) report, published December 7, (SASB) Telecommunication of trust and accountability. 2020. It provides an overview of our Services Standard, as well as the ESG program, including our goals, recommendations of the Task Additional information concerning actions and performance during Force on Climate-related Financial the Company, including our 2020 our 2020 fiscal year from September Disclosures (TCFD). A complete Annual Report, is available on 1, 2019 to August 31, 2020, unless list of these disclosures and their SEDAR which may be accessed at otherwise indicated. locations can be found in the www.sedar.com. Copies of such Standards Index in the appendix of information may also be obtained Throughout this report, the terms this report. on the Company’s website at we, us, Shaw and the Company refer www.shaw.ca, or on request and to Shaw Communications Inc. and This ESG report is intended to without charge from the Company its subsidiaries, including Freedom provide our stakeholders, including by contacting Investor Relations at Mobile Inc. our customers, employees, investors, Suite 900, 630 – 3rd Avenue S.W., supply chain partners and regulators Calgary, Alberta, Canada T2P 4L4; The material in this report references with information about Shaw’s ESG by telephone at (403) 750-4500; or by the Global Reporting Initiative practices. It is our goal to provide emailing [email protected]. Caution Concerning Forward are not limited to, statements relating to expectations reflected in the forward- 2020 on SEDAR at www.sedar.com, and Looking Statements our social, economic, and environmental looking statements contained herein are also available at www.shaw.ca. Statements included in this ESG report performance in Canada and the also reasonable based on the information Any forward-looking statement speaks that are not historic constitute “forward- Company’s objectives and strategies available on the date such statements are only as of the date on which it was looking statements” within the meaning related thereto. Forward-looking made and the process used to prepare originally made and, except as required of applicable securities laws. They can statements are based on assumptions and the information. You should not place by law, the Company expressly disclaims generally be identified by words such as analyses made by the Company in light undue reliance on any forward-looking any obligation or undertaking to “anticipate,” “believe,” “expect,” “plan,” of its experience and its perception of statements. Many factors, including disseminate any updates or revisions to “intend,” “target,” “goal”, and similar historical trends, current conditions and those not within the Company’s control, any forward-looking statement to reflect expressions (although not all forward- expected future developments, as well as may cause the Company’s actual results any change in related assumptions, looking statements contain such words). other factors it believes are appropriate in to be materially different from the views events, conditions or circumstances. All All of the forward-looking statements the circumstances as of the current date. expressed or implied by such forward- forward-looking statements contained in made in this report are qualified by these looking statements. Accordingly, this The Company’s management believes this report are expressly qualified by this cautionary statements. Forward looking report is qualified by the assumptions that its assumptions and analysis in statement. statements in this report include, but and risk factors referred to in Shaw’s 2020 this report are reasonable and that the Annual Report, as filed on October 30, 3 2020 — SHAW ESG REPORT TABLE OF CONTENTS STRATEGY NETWORK & PEOPLE & PRODUCTS COMMUNITY 4 10 16 25 33 45 Executive Chair and ESG Strategy and Governance Network and Employee Energy Efficiency CEO’s Message Focus Areas Programs Climate Change Engagement and and Policies Resilience Development 47 6 11 Renewable Shaw Alignment with 18 27 36 Energy Overview Shaw’s Strategy ESG Governance Data Privacy Diversity and and Values and Oversight Inclusion 48 7 28 Greenhouse Gas ESG Highlights 12 19 Cybersecurity 40 Emissions Materiality Board Health and Safety Assessment Composition and 8 29 50 Results ESG Competencies ESG Scorecard Customer 41 Waste and Experience Community E-waste 13 20 Engagement Stakeholder Risk Management 52 Engagement Sustainable 21 Sourcing Business Ethics HOW TO USE THIS REPORT 54 60 This sustainability report is an interactive PDF and is designed to be viewed with Adobe Standards Index Environmental Reader and an internet connection. The report can also be viewed offline, but any external Data Tables links will not be accessible. 61 Social Data Tables 4 2020 — SHAW ESG REPORT We are in the business of connecting EXECUTIVE people, communities, and businesses, CHAIR AND and we take that responsibility CEO’S MESSAGE seriously. Thanks to the resilience of our people and our networks, we Since my father, JR Shaw, began our have weathered many crises over company more than 50 years ago, we the decades and every time we have have been guided by his commitment emerged stronger than before. to operating responsibly and thoughtfully in the communities Now, more than ever, Canadians we serve. This has been reflected in need connectivity to learn, create, all periods of our history, and in all innovate, and share. In 2020, the aspects of our business — from how COVID-19 pandemic put our Fibre+ we serve millions of Canadians as network to the test and it performed a leading connectivity provider to exceptionally well through peak usage our support for local, regional and times that soared as our customers national charitable causes. moved their offices and classrooms home. Our customers used our Our commitment to doing network more than ever over the first business responsibly is embedded six months of the pandemic, with in our values: Human, Caring, Fair, traffic increasing by as much as 50 per Collaborative, Generous, Adaptive cent. The importance of our country’s and High Achieving. Our decisions communications networks are crystal and our operations are guided by a clear: they are the backbone of our solid governance structure, which social and economic well-being and includes a senior commitment will drive our economic recovery. to oversee our ESG activities and progress. Maintaining the trust of The pandemic has also changed our our customers and employees is world in profound and challenging essential for the future success of the ways, with major implications for company, which is why we make our how we gather, work, learn, travel, customer interactions as clear and and connect. For the most vulnerable transparent as possible. in our society, the pandemic had an immediate and profound impact. This report represents an important milestone for our company, as a We are proud of how our employees thorough description of our activities and our company have been there and our commitments to our for our communities when they customers, employees, shareholders, have needed us most. In the early and local communities. 5 2020 — SHAW ESG REPORT stages of the crisis, we took decisive action to launch the #ShawHelps initiative In the past year, we successfully transitioned over 500,000 customers from paper to help Canadians feel connected, safe and engaged as they navigated through billing and planted thousands of trees in our local communities. Shaw is a signature the unpredictable challenges brought on by the pandemic. Notably, these steps partner in the City of Vancouver’s Greenest City Action Plan, helping create included: alternative and sustainable transportation opportunities through Mobi by Shaw Go bike share, which has clocked over 7.7 million kilometres of rides, equivalent to • Helping address the dramatic increase in food insecurity and social isolation more than 300,000 kilograms of CO2 avoided. with a $1 million donation to Community Food Centres Canada, • Opening our Shaw Go WiFi network to provide connectivity options for Without doubt, our society is in a period of transformational change and, in Canadians, addition to the opportunities we have taken to reshape our operations, we recognize our company and our people have a role to play in helping reimagine the • Waiving internet fees for thousands of Connecting Families low income potential growth of our communities and our economy to be more connected, more customers, equitable, more resilient, and more sustainable. • Collaborating with core partners to create a K-12 virtual education platform We are confident in our ability to elevate and outshine our challenges as we make available for all Canadians to assist families as their kids schooling moved the future brighter together. It will take a collective, long-term effort to continually remotely, improve the way we do things and what strikes me so deeply is that our people never fail to demonstrate incredible leadership, compassion, and drive to get the job done • Providing devices and connectivity to support hundreds of students, families, for our customers, communities, and each other. seniors, Indigenous groups, and victims of domestic violence to help ensure they could continue to learn, stay connected, and access critical social services and As you read through this report, we hope you share our excitement about our ESG support, and achievements and focus going forward, built upon the core pillars of: • Supporting over 75 grassroots organizations in over 50 communities with relief • Network & Products and recovery grants. • People & Community In addition to leadership on critical issues affecting our communities, this • Efficiency & Innovation; and report highlights the actions we are taking to ensure we address climate change • Governance & Risk throughout our operations. We look forward to keeping you informed of our continuous progress.