Iman Juma Al Fakhri Personal Info Address Degree in Master of Information Technology Al Mussana, in Cyber Security Al Batinah south Sultanate of Oman
Summary Phone IT Executive with 7+ years of experience in Database, Programming and +9696605798 managing technical support operations in ERP system. with Expert and E-mail highly familiar with a wide variety of information security knowledge as [email protected] holding Master Degree of Information Technology in Cyber Security. Date of birth 1985-08-26
Experience Technical Skills 2013-11 - IT Executive Programming (Asp.net, java, VB.Net, present German University of Technology in Oman, IT Services Department C++, HTML, PHP, CSS) Responsibilities: • Responsible for day to day activities related to database and software Good systems. Web site design (WordPress) and • Responsible for all programming, coding, websites and portals. Hosting website • Develop new websites • Mange ERP systems (student Information System, Microsoft Dynamic GP, Good Time Table System, GUtech mobile App and Moodle). MS SQL, My Sql • troubleshoot integration issues. • Resolve database problems, queries and error reports in accurate and Good timely manner. • Responsible of ASAS integration with Ministry of Higher Education. Mobile application Development • Provide technical assistance and support for incoming queries • Monitoring and carrying out necessary tasks to keep the ERP system up beginner and running. System penetration to check the • Installs updates as necessary. security vulnerabilities • Helps business operations utilize information systems to improve efficiency. beginner • Participate in team meetings, providing input and suggestions. Familiar with Operating System: • Follows appropriate programming and reporting procedures. Windows XP, Vista, 7, 8.2, 10 • Responsible for all backups for ERP systems and database. Windows Server 2008, 2012; Linux • Responsible for setting up and maintaining all user accounts. including Ubuntu and Kali • Report Generation tools and execution.
• Attending and satisfying user calls. Good • Preparation of training manuals for user • Training End users. Software • Responsible for all portals of university on Technical and content aspects. • Maintain configuration, security, audit & recovery of the respective MS SQL , Mysql
systems. SharePoint • any other responsibilities assigned by Head of Department. SPSS 2010-11 - Network coordinator Visual studio 2013-11 H. C. Shah & Co NetBeans • System administration & Networking. • Maintain an adequate level of knowledge of operating system and VMware workstation
application software being used to provide high-level support to users. Wireshark • Install workstations and printers on the LAN according to schedule or as TCPView packet analysis requested. Awards • Maintenance of PC's and Laptops. • Formatting, installation of software's and antivirus. 2016-10 • Tally ERP 9.0 Technical support for all clients. ERP Development support and • Installing configure Tally software for end user either single or Multi user. Coordination • Training for Tally users. 2017-04 • Technical assistance for inquires and issues. ASAS Integration with Ministry of • Perform dial-in maintenance on system when required. Higher Education • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Languages • Gain feedback from customers about computer usage. • Follow up with customers to ensure issue has been resolved. English
Education advanced Arabic 2016-02 - Modern College of Business & Science 2018-03 • Master Degree of Information Technology In Cyber Security Native • GPA 3.63 German 2004-09 - Nizwa University Beginner 2010-11 • Bachelor in information system • GPA 3.01
Short Courses and Activities
2019-10 Mena Women Coding Program (WordPress) Muscat, Oman
2019-03 Social Media Cyber Defense Advance (online)
2019-02 GESS Conference, Dubai
2019-02 Level 3 Award Supervising First Aid for Mental Health, German
2018-08 Blockchain Training by Swisscom (Salalah, Oman)
2018-06 Lego EV3 Programming, German University of Technology in Oman
2018-03 CHC Mini of ethical hacking at Al Rudha (Muscat)
2017-09 Work Ethics, (German University of Technology in Oman)
2017-09 Conflict Resolution & Leadership, (German University of Technology in Oman)
2016-09 Project Management, (German University of Technology in Oman)
2016-08 Customer Services, (German University of Technology in Oman)
2015-12 Work Trip at RWTH Aachen University, as students Supervisor (Germany)
2014-12 Ellucian Conference For Student management System (PowerCampus), (Dubai)
2014-05 ASAS portal integration, (Ministry of Higher Education)
2013-12 Organizer of student graduation Ceremony, (German University of Technology in Oman)
Training and Work Experience
2010-10 Tutor for programming material and final projects at University of Nizwa
2010-03 Training at Business Tools and Solutions Company
2008-08 Information System On-Job Training at University of Nizwa 2007-08 Training at Al Musanaa Poly-Clinic (Computer Department)
Academic Projects
2018-01 Effective Approach Toward Intrusion Detection and Pretention Systems in Implementing Defense in Depth
2010-05 Arabic Morphology in Arabic Information Retrieval System
2008-12 Electronic Examination system
Personal Skills
Good communication skills.
Good Team Work
Work under pressure
Adaptability to different personalities and place
Problem Solving and Analysis
Interests
Traveling
Drawing and Painting
Arabic Calligraphy
References
on request