AGENDA

REGULAR BOARD MEETING

TRANSIT AUTHORITY OF THE CITY OF OMAHA 2222 Cuming Street Omaha, Nebraska, 68102 MARCH 26, 2020 8:30 a.m.

1. Call to Order: Notice of the Regular Meeting was published in the Omaha World Herald on March 22, 2020.

2. Approval of Minutes of Previous Meetings:

a. Regular Meeting: February 27, 2020

3. Succession Task Force Update (A. Haase & J. Lund)

4. Resolution #412 – Approval of Federal Certifications & Assurances (C. Simon)

5. Resolution – Request Approval for the Proposed Change Order for Weitz to Install the Service Conductors for Power to the ORBT Platforms as Included in the ORBT Station Roadway Package, a Portion of the Omaha Bus Transit Project (J. Willoughby)

6. Resolution – Request Approval of CY 2019 Audited Financials (D. Finken)

7. Resolution – Request Approval to Amend the 2020 Transportation Improvement Program (J. Rumery)

8. Resolution – Request Approval of New 3-Year Labor Agreement Between Metro and General Drivers and Helpers Union, Local #554, I.B.T., from January 1, 2020 through December 31, 2022 (D. Jameson)

9. Resolution – Approval of Fuel Contract – August 2020 to December 2020 (C. Simon)

10. Resolution – Approval of Fuel Contract – January 2021 to June 2021 (C. Simon)

11. Administrative Report (C. Simon)

12. Executive Session This Board reserves the right to enter into Executive Session in order to protect the public interest with respect to discussion regarding litigation, personnel, and other matters listed in Nebraska Revised Statute § 84‐1410.

13. Date, Time and Place of Next Regular Board Meeting Thursday, April 23, 2020 at 8:30 a.m. Authority’s Administrative Building

14. Adjournment

Tentative Resolutions for Next Board Meeting None

4. RESOLUTION: RESOLUTION #412 – APPROVAL OF FEDERAL CERTIFICATIONS & ASSURANCES

EXPLANATION: Each year, as part of Metro’s receipt of Federal Grant monies, Metro and its attorney are required to sign and file a certificate of assurance (C & A) that all required Federally mandated programs will be followed.

Staff is requesting authority to authorize the Executive Director and Attorney to execute the 2020 revised C & A.

Resolution #412 authorizing same is included in your Board packet.

Recommend Full Board Approval.

RESOLUTION NO. 412 March 26, 2020 Omaha, Nebraska

RESOLVED BY THE BOARD of DIRECTORS of the TRANSIT AUTHORITY OF THE CITY OF OMAHA:

WHEREAS, the Transit Authority of the City of Omaha exists and is in being by virtue of Section 14-1801 through 14- 1826, Neb, Rev. Stat. as amended from time to time (“Transit Authority Law”), together with such other state and local laws as may be applicable from time to time;

WHEREAS, the Transit Authority of the City of Omaha is a governmental subdivision of the State of Nebraska, a body politic and corporate, and pursuant to the Transit Authority Law has broad powers relating to public transportation, excluding railroads and taxi-cabs; and

WHEREAS, the Transit Authority of the City of Omaha is a “Designated Recipient” (as defined by 49 USC §5307 (a)(2), of Urbanized Area Formula Program assistance and the Master Agreement) and other federal assistance and other programs in keeping with the Federal Transit Administration, an operating administration of the United States Department of Transportation (the “FTA”) award of federal transit assistance (funding or funds) in the form of a federal grant, a cooperative agreement, a loan, a line of credit, a loan guarantee or otherwise to support a public transportation project (individually or collectively, “Federal Assistance”); and

WHEREAS, application for, grant and receipt of, such Federal Assistance has, may, will require or impose certain obligations upon the Transit Authority of the City of Omaha from time to time as a prerequisite to, or condition of, such application, grant or receipt of Federal Assistance, including without limitation, the execution and performance of and in respect of the “Master Agreement” and any related cooperative or other agreement and any related programs, providing the local share of the project cost, making any and all required certifications and assurances to the FTA as may be time to time required for specific projects or otherwise as a prerequisite to, or condition of, such application, grant, receipt or award of Federal Assistance and related programs; and

WHEREAS, among other matters, it is intended that this Resolution shall authorize the Transit Authority of the City of Omaha to file applications for Federal Assistance in the manner and form as may be and to execute, deliver, perform and to otherwise comply with, under and in respect of, the “Master Agreement” and any related cooperative or other agreement and any related programs, and such other obligations as required or imposed by the FTA from time to time as a prerequisite to, or as condition of, such application, grant, receipt or award of Federal Assistance and related programs.

NOW, THEREFORE, BE IT RESOLVED BY THE TRANSIT AUTHORITY OF THE CITY OF OMAHA BOARD:

1. The Executive Director of the Transit Authority of the City of Omaha (and his/her written designee) is hereby authorized on behalf of the Transit Authority of the City of Omaha and to execute and file applications with the FTA for federal transportation assistance authorized by 49 USC Chapter 53, Title 23, United States Code, and any and all other federal statutes administered by the FTA authorizing a project administered by the FTA for projects programmed in the then current first year element of the Transportation Improvement Program (TIP) of the Transit Authority of the City of Omaha, including any amendments thereto.

2. The Executive Director of the Transit Authority of the City of Omaha (and his/her written designee) is hereby authorized to execute, deliver, perform and to otherwise comply with, under and in respect of, the “Master Agreement” and any related cooperative or other agreement and any related programs, and such other obligations as required or imposed by the FTA from time to time as a prerequisite to, or as a condition of, such application, grant, receipt or award of Federal Assistance at any time and to execute and file application for such other federal financial assistance and related programs in keeping with the FTA’s award of federal transit assistance (funding or funds) as may be approved by this Board from time to time in fiscal year 2019/2020 or calendar year 2020 and, together with any such application to execute such annual certification and assurances and other documents as may be required by the FTA as a prerequisite to, or as condition of, such application, grant, receipt or award of Federal Assistance and related programs.

ADOPTED BY:

______CHAIR

CERTIFICATE

The undersigned duly qualified Recording Secretary, acting on behalf of the Transit Authority of the City of Omaha, certifies that the foregoing is a true and correct copy of a Resolution adopted at a legally convened meeting of the Board of Directors held on ______.

Signature of Recording Officer

Title of Recording Officer

Date

5. RESOLUTION: REQUEST APPROVAL FOR THE PROPOSED CHANGE ORDER FOR WEITZ TO INSTALL THE SERVICE CONDUCTORS FOR POWER TO THE ORBT PLATFORMS AS INCLUDED IN THE ORBT STATION ROADWAY PACKAGE, A PORTION OF THE OMAHA RAPID BUS TRANSIT PROJECT

EXPLANATION: Weitz was awarded the ORBT Roadway Package contract for $8,903,028.00. The package included the construction of all of the components related to the station platforms including some utility installations. The bid package included the installation of electrical conduits, power cabinets and communications wiring from the power cabinet on the platform to the canopy. Through design discussions with OPPD they were going to install the electrical service conductors from their power source to the power cabinet on the platform. Based on OPPD’s current workload and ability to meet the construction schedule, Metro requested a proposal from Weitz to complete the work. The scope of the proposed change order is the installation of the service conductor from the OPPD source location to the new power cabinet installed at all 24 platforms. The cost of the proposed change order from Weitz is a not to exceed amount of $199,720.00. The proposed amount is 9.89% greater than the Independent Cost Estimate.

We are requesting the Board authorizes the Executive Director to execute the proposed change order for Weitz to install the service conductors to provide power service to the 24 ORBT Roadway Package platforms.

This item was forwarded to the Procurement Committee, prior to the Board meeting for their review.

6. RESOLUTION: REQUEST APPROVAL OF CY 2019 AUDITED FINANCIALS

EXPLANATION: Staff is seeking approval of the 2019 audited financial statements. Metro’s Finance Committee met with the representative from Hamilton Associates, Curt Simon, and Denise Finken to review the December 31, 2019 Audited Financial Statements prior to today. A copy of the audit report is included in the Board Packet or under separate cover. Hamilton Associates performed the audit and produced the audit report. The Finance Committee will make their recommendations to the Board concerning approval of the 2019 Audited Financials.

7. RESOLUTION: REQUEST APPROVAL TO AMEND THE 2020 TRANSPORTATION IMPROVEMENT PROGRAM

EXPLANATION: Staff requests approval to amend the 2020 element of the 2020- 2025 Transportation Improvement Program (TIP). This amendment is to program new funds and modify the 2020 Program of Projects (POP).

This amendment satisfies the approved Local, State and Federal planning process requirements. Staff recommends programming new Urbanized Area Formula Apportionment Funds (5307) and Bus and Bus Facility Apportionment Funds (5339) in the FY 2020 element of the TIP. Additionally, staff is recommending modification of the 2020 Program of Projects in the following manner:

SOURCE OF PROJECT AMOUNT DESCRIPTION FUNDS Total: $1,800,000.00 REVENUE Replace fixed and demand 5307 Fed: $1,530,000.00 ROLLINGSTOCK response vehicles Local: $270,000.00 SUPPORT Total: $518,906.00 Replace, repair and upgrade EQUIPMENT AND 5307 Fed: $415,124.00 building equipment, and related FACILITIES Local: $103,781.00 items

Total: $300,000.00 TRANSIT 5307 Fed: $240,000.00 Bus shelters and signage ENHANCEMENTS Local: $60,000.00 Total: $1,085,000.00 Short and Long Range Transit UNIFIED WORK 5307 Fed: $868,000.00 Planning, Program Support and PROGRAM Local: $217,000.00 Administration

Total: $2,670,769.00 ADA Paratransit Operations and CAPITALIZED 5307 Fed: $2,136,615.00 Program Administration, OPERATIONS Local $534,154.00 Employee and Staff Training

Total: $4,343,750.00 PREVENTATIVE Maintenance for revenue Rolling 5307 Fed: $3,475,000.00 MAINTENANCE stock and BG&E Local: $868,750.00

Total: $1,297,475.00 REVENUE Replace fixed and demand 5339 Fed: $1,037,980.00 ROLLINGSTOCK response vehicles Local: $259,495.00

Board approval will allow the projects to be updated and committed for FY 2020. Projects will be submitted to MAPA for consideration at the March 2020 MAPA Board Meeting. Total new encumbrance of local funds from these changes will be: $2,313,180.00.

This item will be reviewed by the procurement committee prior to the Board Meeting. Assuming committee concurrence, staff requests the Board approve the Resolution as presented.

8. RESOLUTION: REQUEST APPROVAL OF NEW 3-YEAR LABOR AGREEMENT BETWEEN METRO AND GENERAL DRIVERS AND HELPERS UNION, LOCAL #554, I.B.T., FROM JANUARY 1, 2020 THROUGH DECEMBER 31, 2022

EXPLANATION: Staff is requesting Board approval of a new three-year labor agreement between Metro and the Council Bluffs Bus Operators, members of General Drivers and Helpers Union, Local #554, I.B.T. The Company’s final offer was ratified by the rank and file on February 12, 2020. Every employee will receive a 3.7% wage increase over the life of the contract. Additional changes include increased Metro contributions to the Teamster pension fund. Changes in total compensation and benefits are negotiated on a parity basis as compared to the TWU.

This will be sent to the Personnel Committee for their review and comment, prior to this Board meeting.

Recommend Full Board Approval.

9. RESOLUTION: APPROVAL OF FUEL CONTRACT – AUGUST 2020 TO DECEMBER 2020

EXPLANATION: On February 26, 2020, the price of diesel fuel dropped such that it was prudent to obtain quotes for diesel fuel for the period of August 1, 2020 through December 31, 2020.

There were 5 compliant bidders. Petroleum Traders submitted the low compliant bid at $1.6463 per gallon, including freight, for 270,000 gallons. The Executive Director advised the Board Chair, Mr. Young, who agreed with the approval of the contract to Petroleum Traders.

We are requesting full Board concurrence for a contract award to Petroleum Traders in the amount of $444,501.00 for the diesel purchases.

Petroleum Traders are paid upon invoicing after delivery, which is spread out incrementally throughout the contract period.

Recommend Full Board Approval.

10. RESOLUTION: APPROVAL OF FUEL CONTRACT – JANUARY 2021 TO JUNE 2021

EXPLANATION: On March 10, 2020, the price of diesel fuel dropped such that it was prudent to obtain quotes for diesel fuel for the period of January 1, 2021 through June 30, 2021.

There were 3 compliant bidders. Petroleum Traders submitted the low compliant bid at $1.5084 per gallon, including freight, for 330,000 gallons. The Executive Director advised the Board Chair, Mr. Young, who agreed with the approval of the contract to Petroleum Traders.

We are requesting full Board concurrence for a contract award to Petroleum Traders in the amount of $497,772.00 for the diesel purchases.

Petroleum Traders are paid upon invoicing after delivery, which is spread out incrementally throughout the contract period.

Recommend Full Board Approval. PROJECT PHOENIX PURPOSE The Omaha metro area needs reliable, quality public transportation to grow sustainably and serve the diverse needs of our residents. MISSION Together, Metro connects our community, through quality transit services to the people and places that matter most. VISION Metro is a valued transportation choice for all members of our community and a vital partner in Omaha’s future. Metro aims to realize this vision by cultivating and investing in: Collaborative Well-maintained Collaborative partnerships communication equipment & facilities to improve our service Employee Up-to-date technology Outstanding rider empowerment & processes communication & experience Culture of respect & Ongoing training & Recognition of Metro’s appreciation safety efforts value to the community VALUES Unity: We are a team with a common purpose. Responsibility: We take pride in our work and are committed to going above and beyond. Care: We care about our customers and each other. Resourcefulness: We are adaptable and driven to overcome challenges. Learning: We are always training for tomorrow. Appreciation: We are motivated to provide a quality of life for those we love through competitive wages and compensation. VISION: Project Phoenix aims to make Metro a great place to work by creating a PROJECT METRO IS A VALUED TRANSPORTATION stronger culture and improving the PHOENIX CHOICE FOR ALL MEMBERS OF OUR way we work together COMMUNITY AND A VITAL PARTNER IN OMAHA’S FUTURE. RECOGNITION OF METRO’S VALUE TO THE COMMUNITY SERVICE COLLABORATIONS, RIDER EXPERIENCE COLLABORATIVE OUTSTANDING RIDER PARTNERSHIPS COMMUNICATION AND TO IMPROVE OUR EXPERIENCE - SERVICE “THE RIDER COMES FIRST”

CLEAN, UP-TO-DATE ONGOING MAINTENANCE, EQUIPMENT, FUNCTIONING, TECHNOLOGY AND TRAINING & AND TRAINING WELL-MAINTAINED PROCESSES TO ENSURE SAFETY EFFORTS EQUIPMENT & QUALITY EQUIPMENT FOR ALL FACILITIES AND SERVICE DEPARTMENTS

TRANSPARENT EMPLOYEE A CULTURE OF COMMUNICATION, 2-WAY EMPOWERMENT MUTUAL RESPECT, CULTURE, AND COLLABORATIVE THROUGH CAREER APPRECIATION, AND CAREERS COMMUNICATION ADVANCEMENT TEAMWORK AND REWARD

PROJECT PHOENIX | PAGE 1 Meeting Minutes – February 27, 2020

MINUTES

REGULAR MEETING TRANSIT AUTHORITY OF THE CITY OF OMAHA 2222 Cuming Street Omaha, Nebraska, 68102 January 30, 2020 MINUTES

The Transit Authority of the City of Omaha Board met in Regular Session on Thursday, January 30, 2020 at 8:30 a.m., in the Authority’s Administration Building, 2222 Cuming Street, Omaha, Nebraska 68102. Notice was given in advance of the meeting by publication in the Omaha World Herald. For the benefit of the public in attendance, a copy of the Open Meetings Law is posted in the meeting room and the Agenda is published on the display in the facility lobby. The following persons were in attendance at the meeting:

Authority Board:

Mr. Michael Young, Chair Mr. Jay Lund, Vice Chair Ms. Amy Haase, Secretary/Treasurer Mr. Daniel Lawse Ms. Julia Plucker

Authority Staff:

C. Simon, Executive Director E. Simpson, Legal/Human Resource Director (Absent) D. Finken, Finance Director D. Jameson, Safety Director K. Shadden, Operations Director L. Barritt, Marketing Director G. Bradley, Maintenance Director J. Willoughby, Senior Project Manager Engineering/Transportation/Planning (Absent) J. Rumery, Grant Administrator (Absent)

Others Present:

Other Metro staff Other MAPA staff Other Intelliride staff Stephen Osberg Jim Brentlinger Kimara Snipe Marisa Martinez Bill Troe Linda Lovgren

Meeting Minutes – February 27, 2020

Agenda Item #1: Call to order

Mr. Young called the meeting to order at 8:31 a.m. For the benefit of the public in attendance, a copy of the Open Meetings Law has been posted in the meeting room and the Agenda is published on the display in the facility lobby.

Agenda Item #2: Approval of Minutes of Previous Meetings

Mr. Young entertained a motion to approve the minutes of the Board Meeting on January 30, 2020.

Motion by Mr. Lund; Second by Ms. Haase

ROLL CALL: UNANIMOUS; MOTION CARRIES.

Agenda Item #3a: Administrative Reports (C. Simon)

 Metro is currently short 1 operator  Metro continues to advertise for skilled mechanics, and recently brought back some retired mechanics on a part-time basis to fill in the gap in Maintenance

Agenda Item # 3b: Administrative Reports (D. Jameson)

All Maintenance and Utility staff concluded their Smith System and ORBT bus driving training last week. We plan to start early next month with Operator training on ORBT buses. The second phase of training with the Operators will include familiarization and initial driving the bus, inside our bus barn. This will follow by platform training and then ORBT public information training. 2 of the new paratransit vans that were delivered were built incorrectly by the factory, as the left side seating was installed in the wrong location, too far forward. The other 2 vans have the same issue, but are still at the dealer. They now have to replace the flooring to repair. The manufacturer is sending new floors next week to the dealer. ETA, hopefully in March. The balance of our order, 13 vans, the manufacturer is still awaiting the results of requisite FTA Altoona testing and certification because it is a new model year, (same as crash testing a new automobile); and we hope to have the balance of the vans by later in the summer. The Guard Shack remains on order, and on schedule, and should arrive in late March. The Guard Shack will be located under the CNG canopy. This will allow maintenance staff to get out of inclement weather during the lengthy CNG fueling process. We will be sending Tracy Wells to Smith System recertification training the 1st of April. Additionally, we will be sending R Sherping and R DeLeon to Kansas City in April for two days for Comprehensive ADA Paratransit Eligibility training. Meeting Minutes – February 27, 2020

BG&E staff has started re-painting the stripes in the bus barn. Beginning later next month, maintenance staff will start the summer-time process of checking a/c systems on buses. The Quality Team from Project Phoenix continues to meet every other Friday. Quality Team members are bus operators, E Gomez, R Sosa, J Martinez, from maintenance, S Scheer, and from admin. staff, T Wells, R DeLeon and myself. This past month, work continued on fabric cleaning procedures for bus passenger seats, dialogue with company-wide recycling education campaign, maintenance department small equipment and trash issues at shelters and transit centers. The CNG canopy installation is complete outside of our 22nd Street exit doors, however we are awaiting for the electricians to return to complete the wiring connections. The TSA was here earlier this month as we finalized our plans for the next TSA SETA, (Security Enhancement Through Assessment) training exercise; (pass out Fact Sheet handout). We are working on Phase 3.

Agenda Item # 3c: Administrative Reports (J. Rose)

SOCIAL MEDIA SUMMARY 1.23.20 - 2.19.20

Facebook: Omaha

Posts: 13 Reach: 8,501 Reactions: 377 Comments: 52 Shares: 53 17 new page likes | 1.1% increase

Twitter: @rideORBT

Tweets: 27 Impressions: 27,700 Currently averaging 909 impressions per tweet Mentions: 25 Profile visits: 385 38 new followers | 9.2% increase

Instagram: @metrotransitoma

Posts: 4 Likes: 153 Currently averaging 33 likes per post Comments: 17 45 new followers | 5.5% increase

MARKETING | COMMUNICATIONS 1 ORBT UPDATE Our crews are currently working on eight ORBT station locations: Westroads, 49th westbound, 24th westbound, 20th westbound, 15th westbound, 19th eastbound, 15th eastbound, and 10th eastbound.

Platforms are finished at 90th, 84th, 72nd, 62nd, 42nd & 33rd, and road barricades have been pulled. Lanes will continue to be opened as platforms are completed.

All ORBT buses are here! On Wednesday, February 12th, we hosed an event for the media and our ORBT stakeholder committee. More events will continue to be scheduled prior to the system launch.

As construction continues, informational messages will be posted on Facebook, Twitter, and rideORBT.com’s construction updates page. Information will also be sent out internally to staff and to the Public Works email list.

TM CONSTRUCTION STAGES ut 2.19.20

estroads

th St

9 th St St th St th St 84 nd St nd St th St nd rd St th St th St 42 33 24 2 1 12 OGE R 2 2 49 ar Ae

OGE ST

th St th St th St th St 24 19 1 1 ar Ae

NOT STARTE UNER CONSTRUCTION ATORM COMETE CANO INSTAE Construction has not started on this This station is currently under An ORBT platform has been built! An ORBT canopy has been installed! station construction, which may affect travel Sidewalk and travel lanes are open The ORBT system is being tested and lanes or sidewalks will launch later this year

MARKETING | COMMUNICATIONS 2 EARNED MEDIA SUMMARY 1.23.20 - 2.19.20 Total Stories: 59 Ad Value: $61,651 Publicity Value: $192,482

OUTREACH SUMMARY 1.23.20 - 2.19.20 HOW TO Jason Rose RIDE Outreach Coordinator Outlook Nebraska (how to ride) Central High School Cornhusker Cosmopolitan Club Transit Oriented Development Stakeholders 9 EVENTS League of Human Dignity (how to ride) ConnectGo Autonomy screening Omaha Press Club Noon Forum Leadership Omaha Avenue Scholars 48+ PEOPLE REACHED MARKETING | COMMUNICATIONS 3 Meeting Minutes – February 27, 2020

Agenda Item #4: Succession Task Force Update (J. Lund & A. Haase)

Mr. Lund and Ms. Haase reported to the Board that the Succession Task Force met for the third time several weeks ago to interview two qualifying search firms that meet Metro’s criteria. One firm was chosen unanimously. This firm has a good track record and specifically works within transit. The Succession Task Force feels that Metro will be able to form a strong partnership with the chosen firm. The task force will meet monthly, and the next scheduled meeting will be March 23 and 24, 2020.

Agenda Item #5: Administrative Report (C. Simon)

Mr. Simon informed the Board that Metro is working on a public transit safety plan required by the FTA. The State of Nebraska has contracted with SRF consulting to assist in its development. Several meetings have already occurred towards creation of the plan. Mr. Bill Troe of SRF presented to the Board that all transit agencies are expected to have the final plan in place by July 20, 2020 and Metro should have no problem meeting this deadline. Metro will include 7 target areas that include risk analysis and mitigation strategies for each area.

Mr. Simon notified the Board that fuel recently dropped to an annual low. Mr. Simon locked in a contact that will span from July to the end of December 2020, which will save Metro approximately $95,000. This occurred too late to add to the February Board agenda so the resolution will be brought forward at the March Board meeting.

Lastly, Mr. Simon informed all in attendance at the Board meeting that Board members will be doing an walkthrough after the meeting to allow Metro employees the opportunity to meet and interact with Board members.

Agenda Item #6: Executive Session

Mr. Young entertained a motion to enter into Executive Session at 9:33 a.m.

Motion by Mr. Lawse; Second by Ms. Haase.

ROLL CALL: UNANIMOUS; MOTION CARRIES.

Mr. Young entertained a motion to return to Regular Session at 10:00 a.m.

Motion by Mr. Lawse; Second by Mr. Lund.

ROLL CALL: UNANIMOUS; MOTION CARRIES.

Agenda Item #10: Date, Time and Place of Next Board Meeting Meeting Minutes – February 27, 2020

Thursday, March 26, 2020, at 8:30 a.m. at Metro Transit Authority’s Administrative Building.

Agenda Item #11: Adjournment

There being no further business to come before the Board, a motion was entertained to adjourn the meeting at 10:00 a.m.

Motion by Mr. Lund; Second by Mr. Lawse to adjourn.

ROLL CALL: UNANIMOUS; MOTION CARRIES.

______Mr. Michael Young – Chair

______Recording Secretary Metro INCOME STATEMENT For the Two Months Ending Friday, February 28, 2020 ACTUAL BUDGET $$ % ACTUAL BUDGET $$ % FebruaryVAR VAR YEAR TO DATE VAR VAR

Revenue Passenger Fares 261,997 296,715 -34,718 -11.70% 556,486 593,430 -36,944 -6.2% Property Tax Revenue 1,553,966 1,553,966 0 0.00% 3,107,931 3,107,931 0 0.0% Federa 540,975 475,645 65,330 13.74% 1,081,950 951,290 130,660 13.7% State 0 200,000 -200,000 -100.00% 0 400,000 -400,000 -100.0% Contract Services 75,461 74,020 1,441 1.95% 165,044 148,039 17,005 11.5% Other 16,602 45,229 -28,627 -63.29% 54,362 90,457 -36,095 -39.9%

Total Revenues 2,449,001 2,645,575 -196,574 -7.43% 4,965,773 5,291,147 -325,374 -6.1%

Operations Bus Operators 767,577 821,322 53,745 6.54% 1,560,000 1,642,644 82,644 5.0% Maintenance 168,107 184,255 16,148 8.76% 333,188 368,510 35,322 9.6% Fringe 707,252 621,929 -85,323 -13.72% 1,153,543 1,243,858 90,315 7.3% Diesel Oi 153,539 202,585 49,046 24.21% 310,648 405,170 94,522 23.3% M & S Parts 174,632 172,833 -1,799 -1.04% 339,781 345,667 5,886 1.7%

Purchased Transportation 2,059 4,167 2,108 50.59% 4,374 8,333 3,959 47.5%

Total Operations 1,973,166 2,007,091 33,925 1.69% 3,701,534 4,014,182 312,648 7.8%

Gross Profit 475,835 638,484 -162,649 -25.47% 1,264,239 1,276,965 -12,726 -1.0% General & Administrative Salaries 178,731 234,497 55,766 23.78% 380,784 468,994 88,210 18.8% Fringe 128,002 145,032 17,030 11.74% 220,777 290,063 69,286 23.9% Utilities 39,992 37,500 -2,492 -6.65% 84,618 75,000 -9,618 -12.8% Claims 160,541 15,538 -145,003 -933.22% 160,084 31,076 -129,008 -415.1% Premiums 30,574 31,011 437 1.41% 61,149 62,023 874 1.4% Other 110,584 174,905 64,321 36.77% 260,868 349,811 88,943 25.4%

Total G & A 648,424 638,483 -9,941 -1.56% 1,168,280 1,276,967 108,687 8.5%

Total Revenues 2,449,001 2,645,575 -196,574 -7.43% 4,965,773 5,291,147 -325,374 -6.1% Total Operating Expenses 2,621,590 2,645,574 23,984 0.91% 4,869,814 5,291,149 421,335 8.0%

Net -172,589 1 -172,590 95,959 -2 95,961 Leg/HR Subject E. Simpson Mar-20 Status_Date Status Completion Completed Date A_1 Personnel Drug & Alcohol Generated DOT Random Drug/Alcohol 3/19/2020 Completed In Progress Testing Notifications.

A_2 COVID-19 Reviewed information and guidance; series 3/19/2020 In Progress On-going of discusions with staff.

A_3 Legal Litigation Series of discussions with legal counsel 3/19/2020 On-going On-going relative to pending litigation, discovery, etc. A_4 Workers' Compensation- Preparation of 2019 Self-Insurer Application, 3/19/2020 In Progress In Progress Court Nebraska Workers' Compensation Court for continuation of self-insurance. A_5 Excess Insurance Preparation and submission of historical 3/19/2020 In Progress Mid April In Progress claim information and application for submission for quotes to renew excess casualty insurance.

STAFFING ACTIVITY-- As of 3/19/2020

Department Present Staffing Level Projected Additional Activity Staffing Needs

Transportation Bus Operators--Omaha 153 2 As of the date of this report, four operators were released from training at the end of February. On applicant is scheduled for an interview. Recruiting continues for qualified candidates via Careerlink, www.ometro.com, and involvement with Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Bus Operators--Council Bluffs 5 0

Paratransit Operators 28 3 As of the date of this report, one operator completed training. One candidate will be completing pre-employment testing. Recruiting continues for qualified candidates via Careerlink job posting, and www.ometro.com. Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Maintenance Skilled Mechanics 22 5 Recruiting continues for qualified candidates via Careerlink, www.ometro.com, and involvement with MCC. Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Support Staff 11 5 The Stores position has been reposted. Metro continues to recruit for qualified candidates to fill the open maintenance positions. A candidate for Maintenance Helper declined the job offer. Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Building, Grounds & Equipment 3 0

Administration Supervisory Positions 16 3 Recruiting efforts continue for qualified candidates to fill the remaining Maintenance Supervisor and Transportation Supervisor positions via Careerlink job postings, www.ometro.com, and bus hood signs. A Paratransit Supervisor has been hired, and will begin training March 23, 2020.

Support Staff – Full Time 25 0

Support Staff – Part Time 3 0 Total Maintenance Expense, per mile # Buses in Bus Series February 2020 Last 12 months Last 24 months YTD MPG Series 2002 11 $0.6932 $1.1605 $0.8199 4.55 2009 8 $0.8170 $1.2850 $1.1704 4.5 2010 23 $3.6591* $1.4096 $1.2126 4.25 2011 9 $1.3572* $1.6207 $1.5181 4.1 2013 8 $0.8406 $1.6356 $1.0820 4.6 2014 10 $1.6828 $1.3967 $1.0234 4.6 2015 5 $0.6077 $0.6230 0.6572 6.0 2018-CNG 14 $0.7888 $0.3815 N/A 3.8 2018-NF 5 $0.6500 $0.5325 N/A 5.3 2018-AD 20 $0.4290 $0.4208 N/A 6.3

$1.4078* Fleet 113 collision/eng. $1.0340 $0.8665 4.8 Average damage incl.

Last 12 & 24 month rows denote rolling calendars. ROUTE On-Time Performance Departures: Summary, Chart, Table (No EOL TP) - Circle On Time Performance report - Time Points only. No EOL (End Of Line) time point departures used in the Report. Early <-1m -1<=OnTime<=5m Late>5m

Filters Date Range Between 02/01/2020 And 02/29/2020 And Hour of Day Between Between 0 And 24 And Route Short Name In List (11, 13, 14, 15, 16, 18, 2, 24, 26, 3, 30, 34, 35, 36, 4, 5, 55, 8) And Is Last Stop in Trip? Equal to 0 And Departure Time Points to Include (EOL not included by default) In List (Start of LIne (SOL) Time Point, Interior Time Point)

% On % Early % Late Route Short Name Route Early Departs On Time Departs Time Late Departs Total Departure Departure Departure 11 Leavenworth Street 842 11.5% 5,762 79.0% 694 9.5% 7,298 13 13th / L Street 1,700 14.1% 9,392 77.8% 986 8.2% 12,078 14 108th / Fort 1,201 13.7% 6,960 79.4% 600 6.8% 8,761 15 Center Street 1,639 14.4% 8,688 76.5% 1,024 9.0% 11,351 16 East Omaha / North 16th 573 21.0% 2,030 74.4% 126 4.6% 2,729 18 72nd / Ames Avenue 4,930 20.7% 17,904 75.3% 949 4.0% 23,783 2 4,019 18.5% 15,856 72.8% 1,895 8.7% 21,770 24 24th Street 3,997 22.4% 12,981 72.9% 830 4.7% 17,808 26 North Omaha 569 14.4% 3,261 82.7% 113 2.9% 3,943 3 North 40th / South 42nd 3,041 23.1% 9,809 74.4% 332 2.5% 13,182 30 30th Street 1,915 22.5% 6,467 76.1% 119 1.4% 8,501 34 West I Street 5 2.0% 218 87.9% 25 10.1% 248 35 North 33rd Street 599 6.2% 8,345 86.7% 678 7.0% 9,622 36 South Omaha 443 8.3% 4,456 83.7% 426 8.0% 5,325 4 Maple Street 2,039 15.1% 10,054 74.5% 1,397 10.4% 13,490 5 90th Street 572 9.6% 4,667 78.4% 711 11.9% 5,950 55 Q Street 912 19.5% 3,387 72.3% 383 8.2% 4,682 8 60th / Blondo Street 1,217 22.8% 3,961 74.3% 156 2.9% 5,334

30,213 15.6% 134,198 77.7% 11,444 6.7% 175,855 ADMINISTRATIVE REPORT

Grant Administration Update – Jeffrey Rumery:

Funding Status of ongoing and completed Grant No. Description Grant Total Remaining Completed Projects projects 3/13/2020 Rolling stock procurement, Construct Transit Westroads and Benson Remaining funds will fund transit center NE-03-0041 $6,646,607 $937,510 Center(s); Buses Park Transit Centers; split- enhancements and BRT project. funded NOTC upgrade.

Creighton Transit Mall Phase 1 construction Complete. Phase substantially complete on NE-04-0044 Creighton TC $2,993,130 $1,335,175 2 slated to start in Spring of 2019, with December 1. Phase II will completion weather dependent. start in Spring of 2019.

SGR I; SGR II; NOTC Grant has moved to close out NE-04-0045 State of Good Repair $9,063,380 $0 upgrade.

Will be used to design and construct NE-04-0048 Crossroads TC $2,155,024 $2,020,187 BRT In progress stations, and related items, in conjunction with BRT stations.

Alternative Analysis; 2013 (6) MD CNG; Fiber Rolling stock procurement; Remainder of grant will be used for Optic; Transit Center; BRT Preliminary NE-95-X001 $4,135,000 $207,076 transit center technology. BRT Planning; Engineering, Project

Rolling Stock Administration. MOBY CNG buses. Funding Status of ongoing and completed Grant No. Description Grant Total Remaining Completed Projects projects 3/13/2020

Fuel Tank SGR II (split-funded) Remaining funds for office furniture and NE-34-0004 Replacement; SGR $2,489,925 $85,319 Underground fuel tank small projects. II; Rolling Stock replacement,

Canopy Contract Awarded, Roadway and Canopy project awarded 100% Design complete, and in progress, buses arriving, NE-79-0001 BRT TIGER GRANT $14,960,000 $1,430,695 Roadway Contract technology procured awarded. CMAQ Flexed to Will be used to split funds BRT projects. NE-95-0001 $1,000,000 $1,000,000 BRT Purchase first 11 New All projects are complete. Grant is in Flyer and Alexander NE-90-X107 CY 2017 5307 $10,358,988 $0 Close out. Dennis Buses. Remaining

projects in progress. Phase 1 of Trapeze/Tripspark Will fund on going AVL projects. Project NE-34-X002 5339 AVL PHASE II $849,373 $35,088 software. is in various phases of completion.

Rollingstock purchased, shop tools and NE-34-0009 Updated 5339 Funds $3,217,239 $20,436 Purchased CNG buses. employee education in progress.

Purchased buses, funded NE-90-X111 CY 2018 5307 $7,182,976 $18,526 portion of AVL, employee PM and various small projects. training and ADA services. NE-95- BRT ALLOCATION PO for Construction and Buses. Grant X004/NE- $7,443,889 $3,760,661 GRANT to be amended to add funds and ALI’s. 35-X005

SOCIAL MEDIA SUMMARY 2.20.20 - 3.18.20

Facebook: Metro Transit Omaha

Posts: 12 Reach: 13,321 Reactions: 306 Comments: 98 Shares: 77 6 new page likes | .4% increase

Twitter: @rideORBT

Tweets: 29 Impressions: 27,900 Currently averaging 878 impressions per tweet Mentions: 20 Profile visits: 438 26 new followers | 5.7% increase

Instagram: @metrotransitoma

Posts: 3 Likes: 85 Currently averaging 32 likes per post Comments: 6 17 new followers | 1.9% increase

As of March 16, we are trying to reserve our social channels for informative posts only. With this approach, we are decreasing the amount of posts across all of our channels and keeping focus on COVID-19 updates and any public information we deem important for our audiences. MARKETING | COMMUNICATIONS 1 ORBT UPDATE Our crews are currently working on eleven ORBT station locations: Westroads, 49th westbound, 24th westbound, 20th westbound, 15th westbound, 12th westbound, Park Ave eastbound, 24th eastbound, 19th eastbound, 15th eastbound, and 10th eastbound.

Platforms are finished at 90th, 84th, 72nd, 62nd, 42nd & 33rd, and road barricades have been pulled. Lanes will continue to be opened as platforms are completed.

We hosted two open house events about the transition from Route 2 to ORBT this fall to help riders plan for how their trips may change. A third open house was canceled due to concerns with COVID-19. An online comment form was open through the end of the day on Tuesday, March 24th.

As construction continues, informational messages will be posted on Facebook, Twitter, and rideORBT.com’s construction updates page. Information will also be sent out internally to staff and to the Public Works email list.

MARKETING | COMMUNICATIONS 2 EARNED MEDIA SUMMARY 2.20.20 - 3.18.20 Total Stories: 24 Ad Value: $27,621 Publicity Value: $83,076

OUTREACH SUMMARY 2.20.20 - 3.18.20 HOW TO Jason Rose RIDE Outreach Coordinator Omaha Press Club Leadership Omaha Avenue Scholars ORBT Stakeholder Committee 9 EVENTS MAPA Transportation Conversation QUAD NTI Training: Crisis Communications ORBT Open House (Nebraska State Building) ORBT Open House (UNO Thompson Center) 196 PEOPLE REACHED MARKETING | COMMUNICATIONS 3 MONTHLY SERVICE INTERRUPTIONS REVENUE HOURS NOT OPERATED BY TYPE

300 286 3% 4% Other 250

Accident

200 55% Weather

150 124 125 No Bus 110 106 4% Available HOURS NOT HOURS OPERATED 3% 5% 4% 22% 100 10% 86 85 6% 77 Mechanical 15% 8% 8% 68 65% 41% 8% 9% 55 43% REVENUE 56% 45 37% 22% 49 50 39% 22% 38 14% 14% 14% No Operator 12% 17% 12% 10% 21% 35% 53% 47% 60% 27% 26% 49% 47% 44% 65% 22% 22% 17% 24% 33% 0 19% 11% 3% 20% FEB 2019 MAR 2019 APR 2019 MAY 2019 JUN 2019 JUL 2019 AUG 2019 SEP 2019 OCT 2019 NOV 2019 DEC 2019 JAN 2020 FEB 2020

Percent of Total Revenue Hours

1.3% 0.4% 0.2% 0.4% 0.4% 0.4% 0.3% 0.3% 0.2% 0.2% 0.5% 0.5% 0.2% 100% Revenue Hours Not 90% Operated 80% 98.7% 99.6% 99.8% 99.6% 99.6% 99.6% 99.7% 99.7% 99.8% 99.8% 99.5% 99.5% 99.8% Revenue 70% Hours 60% Operated

50% FEB 2019 MAR 2019 APR 2019 MAY 2019 JUN 2019 JUL 2019 AUG 2019 SEP 2019 OCT 2019 NOV 2019 DEC 2019 JAN 2020 FEB 2020 February 2020 Fixed Route Registered Customer Service Concerns by Category

Positive Neutral Negative

0 1020304050607080

Driver

General

Lost & Found

Office Staff

OTP

Routing

Ticket Total Registered Customer Concerns Total Registered Customer Concerns (Fixed Route & MOBY) (Fixed Route & MOBY)

Vehicle Lost & Found

Driver Positive General Neutral

Negative On Time Performance Remaining Categories 13 Month Route Performance Analysis 2020

Weekday Passengers per Revenue Hour - Local & Circulator Service

Route FEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE Route

2 138% 140% 142% 136% 131% 131% 139% 148% 145% 142% 134% 113% 126% 136% 2 3 115% 111% 110% 113% 117% 121% 118% 123% 124% 122% 125% 100% 108% 116% 3 4 85% 84% 87% 86% 85% 85% 84% 83% 80% 80% 85% 75% 81% 83% 4 5 70% 68% 65% 67% 62% 61% 66% 66% 69% 67% 64% 55% 61% 65% 5 8 63% 68% 70% 63% 64% 72% 74% 68% 69% 70% 80% 66% 58% 68% 8 11 79% 91% 91% 100% 113% 129% 109% 102% 103% 100% 98% 78% 94% 99% 11 13 71% 74% 70% 75% 78% 75% 74% 76% 72% 70% 70% 65% 64% 72% 13 14 58% 57% 58% 57% 57% 57% 61% 62% 63% 63% 61% 55% 61% 59% 14 15 86% 86% 89% 94% 93% 98% 96% 94% 98% 98% 100% 83% 86% 92% 15 16 82% 86% 77% 76% 77% 85% 79% 66% 70% 70% 67% 59% 57% 73% 16 18 115% 122% 126% 128% 126% 131% 127% 124% 125% 124% 125% 116% 121% 124% 18 24 152% 164% 164% 145% 116% 109% 113% 115% 118% 116% 115% 112% 112% 127% 24 26 88% 86% 86% 91% 91% 78% 76% 76% 86% 80% 75% 81% 90% 83% 26 30 117% 117% 112% 109% 124% 121% 116% 115% 114% 111% 120% 113% 109% 115% 30 34 85% 96% 77% 66% 76% 96% 75% 68% 68% 107% 75% 62% 77% 79% 34 35 64% 71% 69% 68% 68% 65% 64% 62% 66% 71% 68% 69% 70% 67% 35 36 93% 93% 92% 88% 93% 97% 95% 88% 94% 98% 95% 83% 92% 92% 36 Blue 65% 64% 66% 74% 63% 64% 69% 72% 80% 79% 76% 68% 71% 70% Blue Yellow 81% 88% 89% 89% 76% 81% 80% 81% 84% 88% 93% 78% 70% 83% Yellow 55 102% 103% 86% 93% 80% 93% 90% 86% 82% 91% 92% 70% 73% 88% 55 Green 28% 12% 18% 36% 45% 44% 42% 36% 37% 46% 41% 106% 173% 51% Green

Total 9.96 10.94 12.27 11.95 12.40 12.33 12.46 13.23 12.55 11.76 11.17 10.92 11.79 11.82 Total

Weekday Passengers per Trip - Peak Express Service Express Express FEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE Route Route 92 180% 171% 174% 176% 170% 184% 178% 179% 192% 196% 201% 217% 207% 186% 92 93 57% 60% 69% 57% 78% 57% 54% 53% 49% 49% 62% 50% 52% 58% 93 94 52% 61% 52% 62% 84% 86% 92% 97% 73% 71% 78% 68% 67% 73% 94 95 29% 27% 31% 33% 38% 35% 39% 40% 40% 40% 36% 29% 32% 34% 95 96 95% 110% 97% 95% 81% 84% 77% 84% 79% 79% 76% 73% 56% 84% 96 97 126% 122% 120% 118% 111% 106% 108% 104% 109% 107% 98% 99% 111% 111% 97 98 91% 92% 97% 99% 88% 89% 97% 90% 87% 84% 82% 83% 89% 90% 98

Total 8.44 8.66 9.23 9.17 8.85 8.56 9.16 9.77 9.30 8.91 7.75 7.64 8.11 8.73 Total

High-Performing Service: 150% of system average or better

Low-Performing Service: 50% of system average and below Saturday Passengers per Revenue Hour - Local Service

Route FEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE Route

2 138% 148% 151% 150% 142% 149% 144% 155% 156% 145% 137% 105% 123% 142% 2 3 81% 73% 72% 68% 70% 66% 75% 81% 80% 72% 81% 64% 68% 73% 3 4 91% 98% 98% 91% 92% 92% 90% 81% 87% 95% 97% 86% 86% 91% 4 5 60% 64% 59% 60% 53% 44% 60% 63% 66% 61% 63% 61% 63% 60% 5 8 48% 56% 57% 54% 47% 45% 50% 61% 58% 58% 61% 57% 41% 53% 8 11 99% 84% 78% 100% 104% 113% 111% 98% 107% 104% 82% 87% 86% 96% 11 13 74% 78% 68% 77% 82% 85% 80% 79% 72% 72% 73% 55% 62% 74% 13 14 50% 48% 49% 49% 51% 58% 51% 50% 54% 57% 53% 56% 48% 52% 14 15 87% 97% 94% 89% 88% 95% 92% 87% 96% 90% 101% 81% 73% 90% 15 18 151% 156% 155% 159% 156% 153% 161% 154% 152% 156% 154% 137% 160% 154% 18 24 117% 127% 124% 128% 126% 140% 129% 129% 123% 128% 126% 114% 130% 126% 24 26 80% 69% 73% 67% 86% 85% 59% 49% 58% 53% 62% 26% 64% 64% 26 30 86% 83% 82% 83% 81% 80% 78% 75% 81% 75% 83% 81% 90% 81% 30 35 59% 73% 66% 54% 64% 73% 68% 74% 71% 66% 77% 54% 70% 67% 35 36 126% 112% 118% 124% 67% 82% 89% 64% 81% 69% 78% 64% 52% 86% 36 Yellow 140% 111% 133% 127% 113% 104% 117% 126% 116% 129% 120% 99% 129% 120% Yellow 55 89% 74% 76% 85% 62% 67% 61% 72% 67% 77% 79% 101% 118% 79% 55

Total 7.80 8.71 10.43 10.76 11.57 11.58 11.35 11.07 11.15 10.89 9.77 8.66 10.83 10.35 Total

Sunday Passengers per Revenue Hour - Local Service

Route FEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE Route

2 138% 143% 146% 142% 152% 131% 152% 147% 153% 155% 146% 98% 106% 139% 2 3 81% 89% 84% 70% 67% 94% 78% 81% 80% 72% 80% 87% 82% 81% 3 4 114% 121% 103% 101% 108% 106% 94% 108% 114% 114% 126% 106% 90% 108% 4 11 47% 70% 80% 80% 81% 124% 96% 63% 74% 75% 55% 62% 72% 75% 11 13 65% 65% 72% 61% 65% 67% 72% 67% 62% 68% 52% 51% 60% 64% 13 15 78% 83% 99% 85% 84% 92% 91% 91% 97% 92% 94% 72% 79% 88% 15 18 111% 111% 110% 111% 111% 109% 115% 116% 113% 110% 112% 96% 123% 111% 18 24 130% 134% 136% 137% 137% 138% 124% 137% 131% 131% 128% 118% 144% 133% 24 26 64% 51% 60% 65% 48% 61% 47% 50% 52% 50% 62% 74% 86% 59% 26 30 79% 80% 63% 62% 62% 66% 70% 70% 66% 68% 71% 71% 78% 70% 30 35 47% 51% 52% 41% 52% 48% 50% 51% 61% 50% 49% 55% 54% 51% 35 36 62% 86% 88% 74% 53% 77% 66% 58% 78% 99% 58% 72% 79% 73% 36

Total 7.47 9.44 10.33 11.45 11.95 11.37 11.39 11.50 11.30 11.59 9.80 9.09 10.41 10.55 Total

High-Performing Service: 150% of system average or better

Low-Performing Service: 50% of system average and below Monthly Passenger Trips All numbers in Thousands 2010 - 2020

4,225 4,178 3,975 4,043 4,000 314 310 3,741 314 3,780 326 3,623 DEC 356 339 3,593 293 295 293 3,409 NOV 335 279 261 3,268 407 384 301 311 384 247 367 305 293 253 OCT 3,000 342 359 353 360 269 357 323 318 262 SEP 367 316 331 378 367 339 306 339 320 317 AUG 356 287 320 324 286 331 362 333 368 324 JUL 303 315 2,000 301 314 299 367 364 282 289 344 284 JUN 317 362 324 290 312 323 301 355 355 337 MAY 321 278 295 294 296 312 304 344 355 351 285 APR 331 336 326 304 1,000 291 286 291 355 333 333 MAR 338 338 320 318 308 290 514 255 322 314 286 277 300 277 280 FEB 281 254 216 261 277 288 337 342 324 306 281 266 257 247 253 JAN 0 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Metro Transit Operations Report

February 2020 YTD YTD YTD

Current Month 2020 2019 Variance Year to Date 2020 2019 Variance

Service Service

Service Hours 2289 4 22397 2.22% Service Hours 47089 46951 0. 29%

Service Miles 320632 313914 2.14% Service Miles 659804 648060 1. 81%

Interruptions 49 90 -45.56% Interruptions 147 167 -11.98%

Hours Between Interuptions 467 249 87.75% Hours Between Interuptions 320 281 13.94%

Miles Between Interuptions 6544 3488 87.60% Miles Between Interuptions 4488 3881 15.66%

Target Miles 3350 3350 Target Miles 3350 3350

Road Calls 30 18 66.67% Road Calls 44 32 37.50%

Miles Between Road Calls 10688 17440 -38.72% Miles Between Road Calls 14996 20252 -25.95%

Paratransit Paratransit

Total Van Trips 8304 6926 19.90% Total Van Trips 15971 15006 6.43%

Passenger Hours 3913 2919 34.05% Passenger Hours 12203 6233 95.78%

Trips per Hour 2.12 2.37 -10.56% Trips per Hour 1.31 2.41 -45.64%

Passenger Miles 50060 43110 16.12% Passenger Miles 98986 92022 7.57%

Trips per Mile 0.1659 0.1607 3.25% Trips per Mile 0.1613 0.1631 -1.06%

Taxi Trips 210 308 -31.82% Taxi Trips 437 615 -28.94%

Total Trips - Van & Taxi 1064 7234 -85.29% Total Trips - Van & Taxi 16408 15621 5.04%

,,,, --oa"-'--""'-'-'-'-";-7'-"-7"-'7"-;-'-"-"-"'-7-a"""--7'1 t)- Hours E3etwbenServroe Interruptions - r February 202:G & ,f(O'l9." " '

:soo.l,,,Afi7,, , 340 8 :ffDlHof!iris:iBetWeefi ffi! 320 -Servi'ce 320 Interruptions -... 4001, fffll%,::!yti,4fii::!, ?/l'g""":,a'sHineotreuvrrrrc'ueBpetl*io"nesa-'J.a)_40 i;';E=tr;,::,# 300 300 1_.. .3'l!., - ?_ 2oo f('if"- 6U 281 ffitlia lit'!l . - Target is at=-is !!UFi 280 200 H[{ % J12!kl ' - Targe" s Greater Than ..li-!&i GreaterThan .qh:ilyI!it! Gii!i 260 250 Hours o " 250Hours 2020 2U19 2020 2019

f%ONfes:)$etween SQpvice:Integrup7ions a" 'f$9-Mjles' Bffive@fii Sefvicejffimr?upiions - February-2020 & 20%9 -' zozoaaoig

8000 4600 6544 , ffi YTD Miles 44'00 Between Service 6000 bervice 4200 Interruptions 3488 Interruptions 4000 4000

- Target is 3800 - Target is 2000 Greater Than 3600 Greater Than 3350 Miles 3400 3350 Miles 2020 2019 2020 2019 ll41ms M'itweemi'liob

20000. I74;4G = . l a Mile's Betwee'n 2s'oroa' - ' -' " -' 20252 fSY!fflYTDMiles 20000 BetweemRoad 15000 Road Calls 14996 10688 :isooo Calls 10000 10000 - Target is - Target is 5000 Greater Than 5000 Greater Than 10775 Miles s 10775 Miles 2020 2019 2020 2019

'PaizZq4ypi*.)Va:qM'i4rs'C4%eaty,,-.2m,!$&," 2019 - ' .'i 165"d0

8:i,,,6. ,;._ , _830.4.,_ . - ...... ,., 15971 1.6000 aOOO i - sParatransitVa'n j YTD Paratransit Van Trips 7500 Trips 15500 6926 7000 ,: 15006 ib 15000

660500oO . r-_): - I n' I 14500 2020 2019 2020 2019

890 308 615 300 600 437 210 N Taxi Trips i N YTD Taxi Trips 200 400

100 200

2020 2019 2020 2019

2iOiO & 2019

16408 8000 16500

ffl Paratransit Van & 6000 N YTD Paratransit Taxi Trips 16000 Van & Taxi Trips 4000 15621

15500 2000 106 /I

omm 15000 2020 2019 2020 2019 Service Interuptions Detail February February 2019 2020

Type 2019 2020 Difference YTD YTD Difference

Accident 11 5 13 8 Unsanitary Bus 1 1 1 2 Delayed Out Operator 20 7 27 8 Bus Operator Family Emergency o o 1 1 Drunk on Bus - Police Called o o o 1 Passenger Emergency 2 o 2 1 Weather 55 o 56 5 Mechanical 48 30 105 60 Unknown o o 1 o Vandalism on Bus o o o o Heavy Traffic o o o 1 No Bus Available 10 6 18 60

Total 147 49 -98 224 147 -77

Mechanical Reasons

Air Conditioner o o o o o Air pressure went down 5 3 - 2 4 -5 Brake Problem 3 2 -1 4 1 Broken Belt o o o o o Bus Body Problem 2 o - 2 o -4 Bus shut down 5 9 4 18 - 2 Delayed by Train o o o o o Door Problem 4 o -4 o - 5 Electrical Problem 4 o -4 2 - 6 Farebox o 2 2 2 2 Leaking Fluid 3 4 1 6 -4 Leaking fuel o o o 1 1 Lift malfunction o o o o - 2 Light problem 3 1 - 2 2 -1 Low water o o o o o Mirror Broke o 1 1 2 2 No power 5 2 - 3 2 -10 Power Steering Problem o 1 1 1 1 Oil Pressure o o o 1 o Overheated 3 2 -1 2 - 3 Radiator Leak o o o 1 1 Seat Problem o o o o o Starting problem 1 o -1 o - 2 Suspension problem o 2 2 2 o Tire problem 4 o -4 1 -4 Transmission malfunction o o o 2 - 2 Unknown Mechanical 6 1 - 5 7 - 3

Total 48 30 -18 105 60 -45 100

80 82

ao -62 a' 60

1. @@HHHaH@ iiiiiiiiii iiiiiiiiii iiiiiiiiii i.i.iiiiiiii

"een I 7(100 'Mir:lesa

tioo'o 5950

5000

4000

3000

2000

1000

o 2010 2011 2012 2013 2014 2015 2016 2017 201!1 2019 2020

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019

is Ilissiies ii.i..iiiiiii Dept. Mo/Yr Subject Description Activity Status_Date Prepared by:

P-CI1 Mar-20 Route System Internal Route Meetings A new pick will be effective on or around 3/1 8/2020 Kelly C. Shadden Aoril 26th. P-02 Mar-20 Route Meeting Route Meeting I was involved with the Route Meeting this 3/1 8/2020 month to discuss changes to the system for the April pick. P-03 Mar-20 Coordinated Coordinated I am working with MAPA who is working to 3/18/2020 Transportation Transportation develop a regional coordinated transportation program for the city. P-04 Mar-20 ORBT ORBT I did not partici'pated nor was I invited to an 3/'18/2020 ORBT operational meeting this month. P-05 Mar-20 New Bus New Bus Operators __ I assisted with interviewing new Bus 3/18/2020 Operators Operators this month. P-06 Mar-20 Customer Service Customer Service We continue to monitor customer service 3/1 8/2020 activity with Intelliride. P-07 Mar-20 Paratransit Paratransit Software We have been working through issues with 3/18/2020 Software Ecolane and tweaks to their software. P-08 Mar-20 Service Getting service out. I continue to work with maintenance and 3/'1 8/2020 dispatch to ensure service goes out in a timely manner each day. P-09 Mar-20 Dispatch Dispatch I worked in Dispatch as needed to ensure .3/18/2020 ) coverage in that department. Mar-20 FTA FTA I was involved in 3 phone conference with 3/1 8/2020 FTA Region Vll concerning Corona Virus. P-1 1 Mar-20 Supervisor Supervisor I was involved with an interview for a new 3/1 8/2020 Transportation Supervisor P-12 Mar-20 Training Training I was trained this month on Critical 3/1 8/2020 Communications. P-13 Mar-20 Board Packet Board Packet I prepared the Operations portion of the 3/18/2020 Board Packet. P-14 Mar-20 Teamsters Teamsters The Teamsters ratified their contract with 3/1 8/2020 !etro and we are awaiting Boa_rd concurrence. P-15 Mar-20 Paratransit Paratransit I participated in interviewing.prospectiv'e , 3/1 8/2020 paratransit operators this month. P-i 6 Mar-20 Safety Meeting Safety Meeting I participate in the monthly Safety and 3/1 8/2020 Security Meetings. P-17 Mar-20 Safety Plan Safety Plan I was involved with the Safety Plafi 3/1 8/2020 I Workshop which will assist Metro with compliance for the FTA regulation. P-18 Mar-20 Dispatchers Dispatchers I completed schedules in the Dispatch 3/1 8/2020 Department. P-19 Mar-20 Review Meeting Review Meeting I am a part of David's Review meeting with 3/18/2020 the Transportation Manager and MOBY Manager. P-20 Mar-20 Paratransit Paratransit Dispatcher I participated in the interview of a potential 3/1 8/2020 Dispatcher Paratransit Dispatcher Interview Interview P-21 Mar-20 Fare Structure Fare Structure I participated in a meeting concerning 3/1 8/2020 questions as to how Metro will charge fares.

P-22 Mar-20 Route Meeting Route Meeting I participated in a meeting concerning 3/1 8/2020 service changes during the worldwide pandemic.