Supported Accommodation

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Neighbourhood Services Housing Services SUPPORTED ACCOMMODATION FOR OLDER PEOPLE This document is also available, on request, in Braille, large print or recorded on to tape, and can be translated into your language on request. Tha an sgrìobhainn seo ri faotainn cuideachd, ma iarrar a leithid, ann an clò nan dall, sa chlò mhòr no air a clàradh air teip, agus faodar a cur dhan chànan agaibh fhèin ma dh’iarras sibh. Dokument dost pny jest równie w alfabecie Braille’a, w wersji z powi kszonym drukiem lub w formie nagrania d wi kowego na kasecie. Na yczenie oferujemy tak e tłumaczenie dokumentu na wybrany j zyk.

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BACKGROUND HIGH NEEDS OR MEDIUM NEEDS HOUSING During 2005, a strategic review of all sheltered and amenity housing was carried These Council schemes were previously out by the Council as part of a wider review called sheltered housing. Each high needs of older peoples services. scheme has a care co-ordinator providing 7 day cover during office hours and running a New service models were identified as Home Care Team based at the scheme. being more relevant to the future needs of older people living in East Ayrshire. All The Home Care Team meets the support schemes were assessed for their ability to and personal care needs of the tenants living meet either high, medium or low levels of in the scheme, who will have significant need for support and personal care levels of need for personal care and support services. All East Ayrshire Council schemes services. The Home Care Team also works are being redesignated on a rolling with tenants living at an associated medium programme, to either high or medium needs scheme to meet their support and needs supported housing or low needs personal care needs. The Home Care supported housing. This is part of a wider Team will also work with people living in the programme of change across all aspects of surrounding area who have similar needs. older peoples services in East Ayrshire. It will often be the case that a member of Housing Associations in East Ayrshire still at staff is on duty overnight but all tenants have present provide sheltered and amenity the Council’s community alarm service housing for older people. installed in their homes. The Council’s community alarm service has mobile All of the accommodation listed in this response vehicles permanently available. booklet can be described as small easy to manage properties that as a minimum have LOW SUPPORT NEEDS HOUSING a community alarm service provided. Described below are the different types of Low support needs schemes are formerly supported housing for older people that Council sheltered housing that has been aim to meet a wide range of needs, from a assessed as being suitable to meet low level that might otherwise require levels of need for personal care or admission to a care home down to a support services. community alarm service that can provide Tenants receive a daily check visit and can assistance in the event of an emergency. get help with things like completing official forms. As with high or medium needs housing, all tenants have the Council’s community alarm service installed in their homes.

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SHELTERED AND AMENITY You should contact your local Social Work HOUSING office to ask for a needs assessment. A visit will be arranged to carry out a full The traditional sheltered housing model with assessment of what your personal care a warden service is still provided by several and housing support needs may be. Housing Associations in East Ayrshire. The strategic review of older peoples THE COUNCIL’S COMMUNITY services has however identified most of ALARM SERVICE these schemes as being suitable to upgrade This service is available throughout the to high support needs housing. The existing Council’s area. Housing Association very sheltered schemes are similar to the Council’s new high support All that is required to install one of our needs model. There are also a number of alarms is an ordinary phone point and an Housing Association run amenity schemes. electric socket. An individually tailored They tend to be ground floor flats or package can be provided to help keep you bungalows where the tenants have a safe in your own home. For example, a community alarm service installed in their sensor can turn on lights for you if you need homes. There are no other support services to go to the toilet during the night, so routinely provided. Talks will be taking place minimising the risk of you falling. The with Housing Associations during 2007 Council has mobile response vehicles about changes to their services. permanently available.

YOU MAY NOT HAVE TO MOVE EQUIPMENT AND ADAPTATIONS TO GET HELP The most common reason why someone’s With advances in new technology, the house is no longer suitable for them is their Council is increasingly able to provide a loss of ability to go up and down stairs. wide range of support and personal care A wide range of ramps, rails and stair lifts services in your own home. can often be fitted to help overcome such It is not always necessary to move in order problems. Many other devices are available to be able to continue to live independently. that can help people regain their independence in a wide range of activities. I’D PREFER TO STAY WHERE I AM HOME CARE SERVICES Having considered the different types of supported accommodation that may be In addition to community alarms and other available you may perhaps conclude that equipment the Council’s Home Care your best option is to remain in your current services can provide high levels of personal home with appropriate supports. care and housing support services that can enable people to continue to live independently in their own homes.

page 4 SUPPORTED ACCOMMODATION FOR OLDER PEOPLE S S S S S S S S S D D D D D E E F D D D D E E E E E E E E E E O C E E E E E E E I N N E V N N N N N N N M M P R H H U U Y E W I I W W W W S T G G D D I I O O O O O E E L L L L L H H M M D R E O C C C C C C C C C R L I A A A A A A A A A D E E E E E E E E E H N S A R L Y N A E P S S S T H O O O O O M E E E S E C Y Y Y N N N N N A T T I E K S N T I S M O O O O O O O O O E E O L N N N N N N N N N U O P G R O Y E R P P D S S S S S O O O M E E E E E N R E Y Y Y Y Y N N N E T U A D L L L O A N R A S S S U E O O O O O O O E E E R M Y Y Y N N N N N N F A M S O E C M R E O H K D S S S I C O O O O O O E E E N R S I Y Y Y N N N N N N R L N O C O I S T T T T T T I I I I I I T S E D D D D R D D S S S S S S S E E E E T A E S S S E E S S S S S S S S S D D D D D D B B B B A U B B B T T T D T T T T T T T T T E E E E E E L A A A 1 1 2 1 O A A A A A A A A A M 1 2 B B B B B B F L L L O L L L L L L L L L H F F F X X X X U F F F F F F F F F R X X X X X X X X M F 5 8 6 0 N O 2 3 3 2 6 0 2 7 1 2 1 1 O 2 1 1 2 1 1 M O E S R C L S S A E N T C E N T U N E S E A E D E Q T M D R R O D S L R D R A T R W H K K K U S D O A T E A G O N N C C C R N G H O N T G R D E N O O U A O O O L C S D S O R E S N N L T T E E R O M R T O I N N N U R R T N N K O O O E F T R U R R R U C V A A R E A L T T A P I A O A A A A H H E E V S S S W W L W C P S B C C M M L L R M M M M O L E E S T C L L L L A A A A R O I U O I O E I I I I T T T G K R R T G S G K H S S K C K B C S R

page 5 SUPPORTED ACCOMMODATION FOR OLDER PEOPLE S S S S S S S S S D D E D D D E D D D D F E E E E E E E E E E E E E E E E E O N N C I N N N N N N N E V M M P R U H H H U I I W W W W Y E G G G D S D I I I T O O O O E E L L L L H H H M M D R O C C C C C C C C C L A A A A A A A A A D E E E E E E E E E N A L N E S S S S H O O O O O E E E E C Y Y Y Y N N N N N T I K S T S M S S S S O O O O O E E E E E O Y Y Y Y N N N N N U O G R Y R S S S S S S S D O O E E E E E E E N Y Y Y Y Y Y Y N N U A L L A N A S S S S S U E O O O O E E E E E R M Y Y Y Y Y N N N N A M O C R O K D S S S I O O O O O O E E E N R I Y Y Y N N N N N N R L O C S S S E D D D D D D D D D D W R D D T S E E E E E E E E E E T I E S S S S S E E O S S S S S S B B B B B B B B B B A U L T T B B B T T T T T T T T T T L A A A D A A A A A 1 1 1 1 1 1 1 1 1 1 O A A A A A M 2 2 F L L E L L L L L G L L L L L F F H F F F F F X X X X X X X X X X B U F F F F F R X X N F 5 4 3 0 3 0 4 6 2 1 6 N U O 1 1 3 2 1 2 3 2 2 1 1 4 B O S E E S U R T N , R N C E K E T E U C D U B R N N V K & R O A O U N M E O O C T A E C E D N T T R O G O U K O G U V E K E R R G E C I C M U A N N C E L E C N N N c E N H U L N R N E E O E U A I I D G O I M N M V L T A T V L C L L C M E O H A N N O U R , A L O N G N E Y M E H I T A R E R S E N S G C N E I A A R L N S G C A E I H R H H K M N R S C O E L P I E I U W D U C O L T W C M T L I C Y T L R T I S M A E E L R O A A O F O U R R A I L P A A P A H B C B J N S K A C D D N B R E M W

page 6 SUPPORTED ACCOMMODATION FOR OLDER PEOPLE / S S S S D S S / / D D E D S / / D S S S S E E D R D D D E / / / E D D D E E E D D D D E E E E E Y Y Y E F E E E E E E E E E E T R R N N T T T N E R R L N E E E E I I I O C N E E I N E E E N M M T T N N N N N N N E M V M M T T H L L E E E H P U U L L R S U E E I I U U I W I E E W W W W I Y E G M M M Y I H H D D S D D T A A A O H H D R O O O O S S E E E H L E S S L L L L E E M M M V M M D R R R E E M V V O D D D D D D C C U L L L L L L L I O O A A E E E E E E R D I I I I I I E E N N T B B B B B B N A A A A H H L N E S S S S S S H O O O O O E E E E E E C Y Y Y Y Y Y N N N N N T I K S T S M S S S O O O O O O O O E E E E O Y Y Y N N N N N N N N U O G R Y R S S S S S S S D O O O O E E E E E E E N Y Y Y Y Y Y Y N N N N U A L L A N A S S S S S S S O O O O U E E E E E E E E Y Y Y Y Y Y Y N N N N R M A M O C R O K D S S S S S S I O O O O O E E E E E E N R I Y Y Y Y Y Y N N N N N R L O C S T I S E D D D D D D D D R D D D D S S E E E E E E E E T E S S S S S E E E E S S S S S S S D B B B B B B B B A U T B B B B B T T T T T T T T T T T T E L A A A A A A 1 1 1 1 2 1 1 1 O A A A A A A A M 2 2 1 1 B F L L L L L L L L L L L L L F H F F F F F X X X X X X X X U F F F F F F F R X X X X X F 9 1 0 4 8 9 4 2 N O 6 8 1 6 0 1 1 3 2 1 1 1 2 O 1 D T T S N T A T R R T E R N R O O U U T E E U T T E R U R S R K O O S R D G O S N T T O U C C C R U U F K K K S C G N C E O I O A O E C C C C I D O O O K T L G K S N M C I G L N I A R R L C R H O O O O E I C E R I E R I A E N Y S D E A C K A I E N N N N T Z S A H E E R A H M M R B B H A W L E N I R M M M M C L N S M O G C E L E 1 G H T A S U E L I L A U R U U U W U I 3 A T A O O L W C P T V W K L H M C C C D C S M G 1 B

page 7 SUPPORTED ACCOMMODATION FOR OLDER PEOPLE / S S S S / D S / / D D D D / E S S S S S E E E E D D D D R / / / / / D E E E E D D D E D D E E E E E Y Y Y Y Y F E E E E R E E E T N R R N N N R T T T T T E E E L E E E I I I I I O C E E E N I E M T M M N N N T T M N N N N N N N T E V H L L L L U H E E E E E U U P U S I R E E E I I I E W W W W W Y G E M M M M M Y D I H H H D D D H S T A A A A A O O O E R S S O O S E E E S H L L L E L L M V M M M D D D R R R R R R F F R E E E E E E N N T T O O V V V V V V O A A S S L L L T T O O O O O O U U S S T T D R R N N N N N N E E O O N T T A A A A A A W W A C C H H H H H H S S L N E S S H O O O O O O O O E E C Y Y N N N N N N N N T I K S T S M S S S O O O O O O O E E E E O Y Y Y N N N N N N N U O G R Y R S S S S S D O O O O O E E E E E N Y Y Y Y Y N N N N N U A L L A N A S S S S S O O O O O U E E E E E E Y Y Y Y Y N N N N N R M A M O C R O K D S S S S S I O O O O O E E E E E N R I Y Y Y Y Y N N N N N R L O C S T I S E D D D D D D D D R D D D S S E E E E E E E E T E E S S S S S S S E E S S S S S D B B B B B B B B A U B B B B T T T T T T T T T T T T E L A A A A A A A 1 1 1 1 1 1 1 1 O A A A A A 1 M 2 2 B F L L L L L L L L L L L L H F F F F F F F X X X X X X X X U F F F F F X R X X X 1 F 3 6 0 0 2 0 0 0 N O 2 5 0 3 2 1 1 1 1 1 2 3 O 1 . E L M T L I L I K T . U E M S K W R T T C I T M . , E I C E R N U L T D O I B A M H T L C S N L U I S O K L L R N , A C I E N , P O O M I C E L R K U K K O , N D D P L T C A S , C L ’ T W O N C C E A A A A S H E O R M H N E N C E L R O M O O L O O S C H U I N R N R C P S T R O R R M R O L N N , K T C I O U S O L L S A O I E T H N , S R R U L F I F B E H H E C M R M D A A A H N G L D V B I Y C C H N M R L U L I A C C O R W W R M M M E T T L D G R I I S A U A I E E L L L I A R O O H O I I I A O A H W K M C K K F R N C D W L T F C M M N M

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PAYING FOR SERVICES be unable to be considered for a particular scheme that you want to live in as you do Anyone over the age of 65 who receives a not require the services provided there. personal care service (broadly defined as assistance with bodily functions such as Some Housing Associations accept dressing, bathing, washing etc.) cannot be nominations from the Council for vacancies charged for that service. that come up in their schemes, others operate their own direct waiting lists. You However, any other service that is not should ask for further details if a Housing classified as personal care is provided on a Association scheme appears to offer what chargeable basis. These services are you may need. charged for under the Council’s charging policy for non-residential services and a financial assessment is available to reduce charges for people on lower incomes. A separate leaflet is available that gives more details on charging for services.

THIS SOUNDS RIGHT FOR ME - HOW DO I APPLY? You can be assessed for supported accommodation for older people by completing an East Ayrshire Council housing application form, ticking the ‘supported accommodation ‘box under house types requested. An assessment form will be sent to you. You should complete the form as fully as possible and return it to the Council. An assessment will be carried out by Social Work that will look at your needs, over the full range of housing, health and social care requirements. A recommendation will be made as to the most suitable form of housing to meet your needs as well as an indication of the relative level of priority to be given to your application. All applications for supported housing are assessed on people’s needs. It is possible that you will

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ANY QUESTIONS?

If you have any questions about supported accommodation for older people in East Ayrshire, you can contact the Supporting People Team on 01563-576747. Alternatively you can contact any Housing or Social Work local office as follows: Social Work Office, Balmoral Road Kilmarnock. 01563-528011 Cumnock Housing Office, 25 Ayr Road Cumnock. 01563-555440 Cumnock Social Work Office, 36 Ayr Road Cumnock. 01290-421444 Dalmellington Social Work Office, 33 Main Street Dalmellington 01292-552900 Doon Valley Housing Office, 33 Main Street Dalmellington 01292-552887 Galston Social Work Office, 11 Cross Street Galston. 01563-820876 Housing Options Office,16 College Wynd Kilmarnock. 01563-576615 Hurlford Housing Office, 51 Academy Street Hurlford. 01563-554656 Kilmarnock Central Housing Office, 19 John Dickie Street. 01563-576619 Kilmarnock North Housing Office, 54/56 Western Road. 01563-555686 Kilmarnock South Housing Office, 64/66 Caprington Avenue. 01563-554108

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