Dames Hospitality
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SUMMER 2016 DAMES in HOSPITALITY INSIDE | CONFERENCE UPDATE | CAROL BROCK’S ULTIMATE ACCOLADE | WENTE PURSUES EXCELLENCE On the Cover: The historic West Baden Springs Hotel, part of the French Lick Resort in Indiana, is a National Historic Landmark and known as “The Eighth Wonder of the World.” Dames L-R: Michele Bowling (Kentucky), Maria Gomez- Laurens (LA/OC), Emily Snyder (NYC), Dawn Lyn Southworth (Nashville), and Jennifer Gold- man (Charleston). Story on page 13. Page 2 Photos: Dr. Carol Brock, pioneering founder of LDEI, story on page 16; The U.S. Capital. Read a conference update on page 15. FROM THE EDITOR The Sweet Side of Hospitality SUMMER 2 O16 "Strive not to be a success, but rather to be of value." Albert Einstein Our feature story has increased my appreciation for the hos- IN THIS ISSUE pitality industry tenfold. “Standing Tall: Dames in Hospitality” was inspired by the work of veteran hospitality professional Maria Gomez-Laurens, president of LDEI. Dottie Koteski FEATURES (Philadelphia) and I interviewed Dames across the U.S., in Mexico, and British Columbia. We wanted 4 Dames in Hospitality to learn more about them and the jobs they hold, primarily in the accommodations Washington, D.C. Conference sector: hotel ownership and management, 15 public relations, catering, tourism, and event management. The Flavors of Mexico We found that women, in general, may still find themselves stuck—metaphori- 16 Dr. Carol Brock: cally—in what The Economist calls, “the marzipan layer just The Ultimate Accolade below the top-executive icing.” As with a frosted cake, it’s always sweeter at the top. Possessed of a certain je ne sais quoi, LDEI Celebrates 30 years our hospitality Dames believe that through hard work they can 17 have their cake and eat it too! As leaders, strategists, connectors, mentors, and storytellers, they are “owning the girl power”— 18 The Wente Family's don’t let the pink fool you! Read their profiles on pages 4-14. Pursuit of Excellence Congratulations to our founder, Dr. Carol Brock (NYC), on receiving an honorary Doctorate of Humane Letters from 20 Global Culinary Initiative SUNY Cobleskill Commencement. You can read about this jubilant occasion on page 16 in a story from Margaret Hapel Perry Global Culinary Postcard (NYC). Don’t miss the excellent story about LDEI’s 21 partner, Wente Family Vineyards, on pages 18-19. Flip over to page 20 where Suzanne Brown (Atlanta) reminisces about her chapter’s Global Culinary Initiative dinner at the home DEPARTMENTS of Ambassador Judith Varnai Shorer, the Consul General of Israel to the Southeast. Don’t miss the exciting coverage of the fall conference, page 15, penned by CiCi Williamson, the fall 22 Chapter News Quarterly editor. She provided additional conference informa- tion on the back cover. For now, enjoy the summer days and Member Milestones 28 traveling. Pay a visit to a magnificent hotel or inn mentioned in this issue. If you run into the Dame affiliated with the 31 Submission Guidelines establishment, say hello—and mention that you read about her in the Quarterly! —Susan Fuller Slack, Editor, Summer Quarterly 2 Les Dames d’Escoffier International PRESIDENT'S MESSAGE 2016 LDEI BOARD OF DIRECTORS The mission of the LDEI Board is to Reaching Our Goals foster the growth and success of the organization by supporting the Aaah, summer—that much-anticipated time development of new and existing chapters when we enjoy longer warm days, the sand at and by implementing program initiatives. the beach, and the aromas of cookouts with It provides leadership, guidance, our family and friends. But it's also time to education, connectivity, and effective analyze our accomplishments, revisit our list of communication among LDEI members. goals for the year and refocus. We are halfway President through the year and with autumn on our MARIA GOMEZ-LAURENS Manager, Hospitality, HelmsBriscoe horizons we must stay on target. 11241 Avenida del Gato Our membership of more than 2000 Dames San Diego, CA 92126 is privileged to learn from Grande Dame Carol (858) 633-7515 | [email protected] Brock (New York)—the perfect example of a First Vice President leader who is always setting and accomplish- STACY ZEIGLER Director of Sales, Bold American Events ing goals. On May 16, The State University of 2929 Surrey Lane New York College of Agriculture and Technol- Atlanta, GA 30341 ogy at Cobleskill awarded her an honorary (678) 302-3232 | [email protected] Doctorate of Humane Letters for being the Second Vice President pioneer and founder of Les Dames d'Escoffier. ANN STRATTE Owner, My Personal Chef As I watched a video posted by the univer- 100 Severn Avenue, #506 sity of Carol's very moving speech, a quote Annapolis, MD 21403-2622 inspired me to write my message today. She (410) 903-2682 | [email protected] said, "Everything one of us does impacts on (St. Louis), a silk scarf digitized from custom, Third Vice President all of us." This is such a powerful statement, hand-painted art has been designed to com- HAYLEY JO MATSON-MATHES memorate this very special year. Through Alice, Owner/Culinary Consultant as I also truly believe that we are all connected 2333 Kapiolani Blvd #3516 somehow. A warm congratulation to Carol for our generous benefactor, the first 500 scarves Honolulu, HI 96826 this recognition, as it surely impacts all of us are available to everyone to pre-order through (808) 941-9088 | [email protected] and elevates our organization even more. the LDEI website at a discounted price of $30. Secretary One of our ongoing strategic plans is focused We all have a meeting to attend this year on BEV SHAFFER October 27-29, in Washington D.C., the na- Vitamix World Headquarters on expanding our partnerships, bringing extra 3433 Blake Road financial support to our conferences as we tion’s capitol. “Global Appetite, Local Impact” Seville, OH 44273 continue to strive for even more impactful promises to be an amazing conference, and it (440) 781-7202 | bev.foodwithattitude@gmail. educational seminars and greater networking has been in the works for the last 18 months. com opportunities. The LDEI Board has come up Conference Chairs Ann Stratte (Chapter Presi- Treasurer dent), Drew Faulkner and Polly Wiedmaier DEBORAH ORRILL with a special way to engage the "entrepre- Culinary Consultant neur" in all of us! You, your chapter, your have been diligently planning every detail. 64 Vanguard Way friends, and business partners are invited to Susan Ungaro, President of the James Beard Dallas, TX 75243 become Conference Patrons. This unique, tax- Foundation, will be the keynote speaker. The (214) 343-0124 | [email protected] deductible, $500 level of participation was cre- culmination of our 30th Anniversary celebra- Chapter Board Liaisons tion will be at the stunning Union Station, JUDITH BELLOS ated to make partner-like engagement available CES & Judy's Catering/Benito's Gelato/ to individual benefactors and small businesses so join us and be inspired and truly enriched Arctic Dairy alike. Please reach out to First Vice President with what the Washington D.C. Chapter has 10405 Clayton Road planned for us. St. Louis, MO 63131 Stacey Ziegler (Atlanta) or your CBL if you (314) 524-0869 | [email protected] have any questions. Everything we do as Dames impacts our entire organization. It is through our passion, KATHY GOLD Congratulations to the winners of the Legacy The Cooking Company/ Awards and my gratitude to the Julia Child love, and respect of one another that we will In The Kitchen Cooking School Foundation, Co-Chairs Shara Bohach (Cleve- continue to build a strong bridge into the 10 Mechanic Street land) and Becky Paris Turner (British Colum- future. Happy summer to all of you and your Haddonfield, NJ 08033 families! (609) 206-4511 | [email protected] bia) and to every Dame who volunteered to make DEBORAH MINTCHEFF this a possibility. It is through everyone's hard Cookbook Editor & Certified Life Coach work that we make a lifetime impact in the lives 129 East 69th Street of women that choose to follow their dreams. New York, NY 10021-5000 Making a long-lasting memory while we (212) 879 0383 | [email protected] Immediate Past President continue to celebrate LDEI’s 30th Anniver- LORI WILLIS sary, and thanks to the generous donation of Willco Communications & Strategic PR Alice G. Foreman (Seattle) and the diligent Maria Gomez-Laurens 1159 Charter Oak Pkwy work of Immediate Past President Lori Willis Creve Coeur, MO 63146 President, Les Dames d’Escoffier International (314) 994-4602 / (314) 456-5457 [email protected] Executive Director ON PAGE 30, READ ABOUT THE 30TH ANNIVERSARY SCARF. GREG JEWELL President, AEC Management Resources ORDER AT WWW.LDEI.ORG/. (MEMBER’S AREA) P.O. Box 4961 Louisville, KY 40204 (502) 456-1851 x1 | [email protected] SUMMER QUARTERLY 2016 3 ING T STAND ALL: WOMEN in HOSPITALITY By Susan Fuller Slack Hospitality is defined as the act of kindness in welcoming and looking after the basic needs of guests. Sectors of the hospitality industry include food and beverage, accommodations, recreation, and travel and tourism. Customer service is the backbone of all segments of this industry. Co-author Dottie Koteski (Philadelphia) and I interviewed 13 amazing Dames in the hospitality Susan Fuller Slack Dottie Koteski field who represent 11 LDEI chapters: Mexico, B.C., Hawaii, California, Tennessee, Kentucky, • Older women can be cantankerous and fussy. South Carolina, North Carolina, Washington, D.C., New York City, and New England. They • Husky girls—just a little on the heavy side— work in various areas of hospitality, but inevitably, are likely more even-tempered. you’ll discover that all the sectors intertwine.