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DEPUTY FIRE MARSHAL SOURCE MATERIAL 1. Fire Inspection and Code Enforcement, 8th Edition, IFSTA, ISBN: 978-0-87939-605-3. Est. Cost: $87.00* 2. Building Construction Related to the Fire Service, 4TH Edition, IFSTA, ISBN: 978-0-87939-594-0. Est. Cost: $70.00* 3. SFD-Policy and Procedures: and Standard Operating Guidelines. File attached. 4. SFD- Fire Marshal Operating Procedures. File Attached. 5. PSH&W- Joint Arson Investigation Team Procedures. File Attached. 6. State of CT, Dept. of Public Safety- Abatement Procedures. File Attached. 7. Collective Bargaining Agreement: City of Stamford and Stamford Professional Fire Fighters Association, Local #786 of the International Association of Fire Fighters July 1, 2011 – June 30, 2019. Publishers’ Phone Numbers and/or Websites: IFSTA (800) 654-4055 www.ifsta.org Many of the books listed above are also available from The Connecticut Fire Academy Bookstore, 34 Perimeter Road., Windsor Locks, CT 06096 Phone Number (860) 627-6363 Ext. 271 OR at Amazon.com. *Publishers’ Online Prices. Issued: 02/25/2020(DFM) Stamford Fire Department Policies & Procedures 911 Supervisor Responsibilities P&P ID: 911-911Super Date Updated: 29 July 2014 ALL SHIFTS: Verify the radio channel ”FIRE” is highlighted green indicating it is the selected radio channel. Check repeater radio behind console and make sure the repeater is working. Check CAD for units in/out of service Maintain the incident #’s in FIREHOUSE as needed. Advise stations of street closings and Hydrants OOC Via Intranet Fax Street Closings to SEMS Empty air conditioners. On duty Fire Supervisor will respond to any Fire/EMS calls inside the Government Center. 0700-1500 Update/change Daily Status Report on Intranet and the status board behind console. Update Communications Supervisors Daily Worksheet. Create callback list for primary call back group (cross out those on SK, IOD, OT, ML, etc) 0800 hr All Station Zetron test. Verify payroll sheet, sign when verified. Payroll sheet must have 2 different signatures for verification purposes. Fax payroll sheet to Lt’s office and Chief @ 0900 place in payroll book after faxing. Take outgoing mail to Fire Marshals office (7th flr.), and pick up incoming mail for 911. Check for any shift openings for the following day in Vacation book, fill as needed, and make sure the second shift supervisor knows of any un-hired shifts. 1500-2300 Verify out of service status (make phone calls) for fire alarms and apparatus. 1800 hr backup tone test for ALL SFRD units only. 1800 hr pager test on Alpha Page (add text such as ”daily pager test”). This is now done automatically with the software. Verify that the process has been accomplished VIA your cell phone. Check for shift openings in Vacation book. Follow the shift hiring process for the Communications Center. If no one is available and the "Difficult to Hire" sheet has been completed, fax the sheet to the LT's Office at 1 Company. Notify the on duty DC by phone of the difficult to hire issue as soon as possible. 2000 hr Volunteer Pager Test. 2300-0700 2300-0700 Make / print out payroll sheet for present 24 hr period. Check portable air conditioner units. Empty water run off containers as needed. Stamford Fire Department Policies & Procedures 911 Training Requirements & Check-off List P&P ID: 911-911Training Date Updated: 29 July 2014 Emergency Communications Division Supervisors Training Check-off List 911 centers layout and location of all major equipment. Consoles 1, 2, & 3 are the fire, and EMS consoles. The supervisor sits at #1, and the Public safety Dispatcher (PSD) sits at #3. #2 is in-between. Consoles 4, 5, 6, & 7 are for the PD. The Sergeant sits at #4 The front four consoles 8, 9, 10, & 11 are call-taker positions. ID for fire and police lines. They have ALI Data Screens for 911 calls including cell phone calls, and TDD capabilities for these positions have caller the deaf. All Call Takers have access to language line for translations. CAD System is located in the room behind the fire supervisor’s station. The Phone line room is located behind the CAD Room. Located in the Phone Line Room is the U.P.S. Power Unit. This is the backup power source if the power goes out and the generator fails for building. The U.P.S. Unit will supply about 20-30 minutes of power to the communication center. The alarm for this is behind the Fire supervisor position. Instructions are listed next to alarm panel if alarm goes off. The U.P.S. Status Light Should read at all times. System Normal . Repair and Storage room is located opposite the Phone line room. Break room and Kitchen are located at the rear left of the dispatch center. Bathrooms are also located at the rear of center near rear Exit. EOC room is located on the left before you enter communication Center. Access can only be made with Card Key. This room is open for large emergency’s and is staffed by city department heads during that time. Use of the dispatcher’s phones. Fire Supervisors line is 4720 and Console 2 line is 5642. Both are recorded. Fire Dispatchers Line is 5643 which is also recorded. • To transfer a call when you are talking with someone you must put them on hold first and then press the Transfer button. After you press this button the phone line will beep at this time you will enter the phone number you want to transfer the caller to. You can stay on the line and have a three way conversation or you can release the line when the other phone lines start to ring. • Phone line 5641 will ring and the person will be visible on the monitor screen. If you do not recognize the person as being an authorized person, you must answer the phone line and determine if they are. If you still are not sure you must go out and see proof of authorization. You can unlock the door by clicking on the Disp. Door icon. • Speed Dial Buttons are located to the right of phone line buttons. These small gray buttons have agency names next to them. Example: Troop G, C-MED and SNET. • To Speed Dial you must first pick up an unused phone line by pressing white line button. Example: Press white 4720 line button then press small gray speed dial button labeled C-MED. This will speed dial C-MED for you. Use of the PageGate Paging System. PageGate is located on Fire Supervisor Computer. Double click on the small pager icon in the bottom right-hand corner of the screen. If the pager icon isn’t there then minimize all screens to access Icon for PageGate Client. Double click the Icon. Scroll down user group list. Highlight a group or person you wish to send amessage to then type in message into message box. Once the message is finished, click on the SEND box. This will send message to group or person you have selected. Use of the Zetron Paging system. The Zetron paging system is located above large CAD monitor. This is used to alert all of the fire stations in the city of Stamford. To alert the stations just press the labeled button(s) of the desired station(s) using the Zetron mouse. Then click on the alert with PA button. You may use the main Fire radio or just the Zetron intercom if you do not want your message to go over the air. When finished click on the unselect all button to clear the station(s) selected. If you don’t unselect them the dispatcher will not be able to alert those stations until unselected from your screen. Use of the Motorola Elite Dispatch system. The primary radio resource is “Fire 888”. It should show white with a green outline. You can select other resources by left clicking on the solid dark blue area of the radio resource. To alert any one of the Medic’s or Volunteer fire Departments left click on the pager symbol for that Unit. To send multiple alerts, use the Checklist Page icon and Send Page icon. Both of these icons are located on the toolbar. Use the Fire radio to transmit your message after the icons are green again. A red dot will show what pagers were activated. After units are responding click on the reset icon to erase the dots. Check out the other icons along the top row to see what they do. Back up Fire Page, and the Knox box releases work same as above. Review the City of Stamford Operator flip book for the Elite Dispatch system. Status of all Units. The “All Units” window shows the status off all On Duty Units. Always check the status of all Units at the beginning of your shift. You may clone this box several times. Usually one for EMS Units and one for assigned Units. You can change the status of any Unit. Highlight the Unit and then use the icons in the grey bar on top of the “All Units” window. Assigning units to a call using CAD. When call comes up on CAD screen you must select call by clicking on it. That line will turn dark blue when selected and Narrative for that incident will come up in the lower left screen on your CAD Monitor. Read the entre Narrative to asses the call and determine the response. To select and assign Units to the call you must click on Sug above the call box on the left side of your screen.
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